annual report amcham membership directory

american chamber of commerce in moldova

Content

2 Message from the U.S. Ambassador to Moldova

4 Message from the President

6 AmCham General Sponsors

8 AmCham Team

10 Board of Directors

12 Committee Chairs

14 AmCham Moldova Profile

18 AmCham Committees

26 Policy / Advocacy

46 AmCham Events annual report 62 Independent Auditor’s Report amcham membership directory 66 Membership Programs A publication of the American Chamber of Commerce 70 Membership Directory in Moldova

Editor: AmCham Team 96 AmCham Network [email protected] Message from the U.S. Ambassador to Moldova 3

Dear AmCham Colleagues,

Looking back on 2015, we see a year that presented many challenges. Political instability, major disruptions in the financial system, and mac- roeconomic uncertainty were among the critical issues Moldovan busi- ness had to grapple with. AmCham members whose operations span the Atlantic had to cope with major movements in the dollar-leu exchange rate. Finally, the business sector was forced to operate in a legal and regulatory environment often shaped by institutions that lacked integrity or political independence.

While the current year offers hope that some of these challenges will abate, we know that the problems plaguing Moldova’s business climate will not disappear overnight. But we also know that, together, we are not powerless to change the environment in which you operate. Along with Moldova’s other partners, I intend to work tirelessly to promote the deep and comprehensive reforms Moldova needs. These reforms are needed to ensure there is no repeat of the pitfalls we witnessed in 2015 and to help fulfill Moldova’s potential in the years to come. It is a potential I have marveled at since arriving in this country nearly 15 months ago. A country of a diverse, well-educated, multi-lingual people on the doorstep of the world’s largest single market, Moldova is destined to prosper if she is able to leave behind the shackles of bad governance borne out of a difficult past. While this potential is unmistakable, it will not be fulfilled in an instant. It will require hard work and perseverance.

If there is one thing that has struck me in conversations with AmCham members over the past year, it is indeed their perseverance. Even at some of the most difficult moments, you have told me about your efforts to create, develop, and expand your businesses. You have briefed me and my team on your perspectives and on your work to bring change and to affect policies to help kindle Moldova’s entrepreneurial spirit. And you have reminded us that change is worth fighting for, and you have inspired us to do so.

As AmCham Moldova approaches its tenth-year anniversary, you have much to be proud of and plenty to celebrate. I look forward to celebrat- ing this landmark and to working with you on making Moldova a better place to do business and a better place to live.

Sincerely,

James D. Pettit U.S. Ambassador to Moldova Message from the President 5

Dear Members, Friends and Partners of AmCham,

The time has come for a new President’s address, a nity, to improve the business regulatory environment new annual report and thus a new occasion to sum and to create value for our members. We traditional- up our accomplishments for the past year and to think ly continue to work in committees, reacting to leg- about the challenges and opportunities laying ahead. islative proposals or stringent business necessities, Looking back at the past year I am proud to see our but we also hire outside consultants to increase the growing membership – we grow in number and hence outreach of our expertise in highly technical issues. grow in quality! We are proud to welcome this year‘s We continue to use all participatory and consultative new members, which is a great recruiting achieve- platforms organized by agencies and ministries for ment in an environment of a not growing economy. promotion of our members’ interests, but we have Unfortunately, some new members decide to join Am- also escalated our advocacy efforts to the level of Cham seeking protection for their business from the Parliamentary committees and are frequently using abusive actions of the authorities. Other new mem- the independent media as a powerful influence tool. bers are AmCham long-standing partners and some We continue our fruitful cooperation with our estab- others are newcomers to our business community. In lished local partner associations, like EBA and FIA, any case, we want to assure you of the thorough se- with partner projects and donors, like USAID BRITE lection and approval process in case of all new mem- and CEWIN, EBRD and WB, but we are also constantly bers, exercised by the executive team and the Board exploring new partnerships and business develop- of Directors, aimed at preserving our common values, ment efforts, applying for new projects and seeking principles and high reputation. We salute and cherish new opportunities. the breadth and diversity of our membership, as this is As we evolve, we hope to preserve our best-rated AmCham’s main asset, source of business experience traditional events and activities, as the networking and professional expertise, and backbone of our high events and popular Young Professional Program, but moral standards. also to enrich your life with interesting new opportu- In order to respond better to the growing demands nities, as the business breakfasts or the knowledge of our members and the numerous regulatory issues sharing seminars. We put a special emphasis on the faced by them, we are enlarging our executive team – development of educational and knowledge sharing we promote the best people from within and we hire activities within AmCham, as we consider that creat- the best available talent to create and maintain the ing a fair business environment is not coming only most professional and probably the most effective from outside regulations, it is not possible without team of business advocates in Moldova! AmCham has promoting the best business practices from within become an employer of choice and attractive place for and educating ourselves to adopt the highest busi- internship for young talented Moldovans. The author- ness standards. ities, the business community and media alike seek We grow, we evolve and we mature together, AmCham executive team expert opinion on various soon reaching our 10th anniversary! It is a nice occa- business regulatory issues. sion to congratulate all of us on the achieved accom- We also explore more ways and instruments to plishments! It is a great occasion to look forward to solve the challenges faced by the business commu- new opportunities and developments!

Sincerely,

Cristina Harea President of the American Chamber of Commerce in Moldova AmCham General Sponsors 7

On behalf of all AmCham members, we would like to express our gratitude to the 2015 AmCham General Sponsors for the provided support.

The opportunity to support us is such an immeasurable action. It helps make AmCham stronger day by day. Your trust and loyalty pushes us toward our goals to advance our projects, reach new heights, further develop and evolve in real time.

AmCham General Sponsors AmCham Team 9

AmCham Team

Adrian Gheorghita Elena Popic Mila Malairau Ina Trifan Elena Buzu Sergiu Chirica

Deputy Director Policy Officer Executive Director Project Manager Assistant Deputy Director on Finance Project Manager for Advocacy and Business Healthcare Committee Business Visa Program and Administration for Regulatory Affairs Development Coordinator Coordinator HR Committee Coordinator Tax & Legal Committee Financial Services Member Discount Program Young Professionals Coordinator Committee Coordinator Coordinator Program Coordinator Trade & Manufacturing Membership Events Coordinator Committee Coordinator Communication Publications Coordinator Grants Coordinator Coordinator 10 Board of Directors 11

Cristina Harea Alexandru Munteanu Boris Efimov Octavian Cazac Iolanta Mura John Maxemchuk President of the Board of Directors PwC Moldova Orhei-Vit Turcan Cazac Law Firm Bemol Retail Sun Communications Glass Container Company

Vitalie Corniciuc Traian Nechifor Roger Gladei Veronica Malcoci Carmina Vicol KPMG Moldova Coca-Cola Bottlers Chisinau Gladei & Partners Grawe Carat Asigurări Prime Capital

Board AmCham Moldova Lifetime Honorary Presidents: 2006 – Ambassador Heather M. Hodges 2006 – Ambassador Michael D. Kirby of Directors 2008 – Ambassador Asif J. Chaudhry 2011 – Ambassador William H. Moser Elected for 2015–2017 mandate 2015 – Ambassador James D. Pettit 12 Сommittee Chairs 13

Lilia Tapu Mariana Stratan Diana Doros Margareta Osovschi Co-Chair, Tax & Legal Committee Co-Chair, Tax & Legal Committee Co-Chair, HR Committee Co-Chair, HR Committee PwC Moldova Turcan Cazac Law Firm Gas Natural Fenosa NCH Advisors

Angela Gladei Carmina Vicol Ludmila Motrescu Vladimir Gasnas Co-Chair, Financial Services Co-Chair, Financial Services Chair, CSR Committee Chair, Healthcare Committee Committee Committee Gas Natural Fenosa Sanofi Moldova Total Leasing & Finance Prime Capital

Сommittee Chairs 15

AMERICAN CHAMBER OF COMMERCE IN MOLDOVA FIGHTING FOR YOUR BUSINESS Tel.:+373 22 211 781 Fax: +373 22 211 782 [email protected] www.amcham.md

AmCham Mission AmCham Moldova`s member- Why Join ship, currently encountering 105 The Mission of AmCham Moldova members, is composed of a di- By joining AmCham Moldova, you is to promote American trade verse spectrum of businesses join an association of businesses and investment in Moldova and (e.g.: banking, pharmaceuti- and business leaders operating to work with the Moldovan cal, consulting, consumer goods, in the Republic of Moldova, who government and business leaders agro-food, logistic & transport, all committed to improving the to foster a more favorable busi- audit, assurance, tax & advisory climate for foreign trade and in- ness climate in Moldova for foreign services, financial, manufactu­ vestment in Moldova. You will trade and investment. ring, medical, tourism, leasing, become a member of the net- AmCham cosmetics, mobile communication work of more than 125 AmChams services, accounting, telecom- worldwide, which is dedicated to AmCham Background munications, energy, moving & advancing the interests of Ameri­ can business and investments The American Chamber of relocations, legal services, in- overseas and foreign companies Moldova Commerce in Moldova (AmCham ternational express mail service), pursuing trade and commerce with Moldova) is a non-governmen- from large foreign investors to the United States. You become tal non-profit organization, small goods and service providers affiliated with the United States founded on September 4, 2006. that operate within Moldova, as Profile Chamber of Commerce, the world’s As a member of the international well as Moldovan companies of all largest business federation, rep- network of 125 AmChams world- sizes that are pursuing trade with resenting more than 3 million wide, AmCham Moldova connects the United States. Around 50% of businesses of all sizes, sectors businesses and business leaders the total AmCham members are and regions. You will gain a net- to share the common goal of bring- companies with American capital. work of like-minded businesses ing the entrepreneurial spirit and worldwide, who seek to improve the cultures of Moldova and the the conditions necessary for your United States closer together. business to grow and expand.

In 2015, 6 new members joined AmCham Moldova 16 AmCham Moldova Profile 17

Areas of Activity AmCham Moldova in Facts & Figures

AmCham Moldova Is Very Active In 4 Main Areas: Advocacy And Lobbying, Countries represented Industries Employees in Business & Social Networking, Member Services, And Investment Attraction. Members 105 20 in AmCham membership 33 represented 25000 AmCham membership

• Promote members by sharing Advocacy & Lobbying Business & Social Position Committee AmCham events their basic description and con- Committees Networking papers meetings in 2015 & meetings in 2015 • Economic Council under the tact information on the AmCham 6 58 54 86 Prime Minister; • Provide a welcoming atmos­ website and in AmCham publica- Participants at AmCham CSR Projects • “Guillotine” Working Group; phe­re for open discussions, tions; experi­ence sharing and in- events in 2015 in 2015 • Facilitate the processing 1556 2 • Advisory Committee under Cus- formation exchange among of a US Business Visa; toms Service; business peers and participants • Sustainable Development of business networking events • Offer opportunities for members Subscribers to AmCham Editions of AmCham Informative bulletins Weekly Bulletin Weekly Bulletins for mass media Account Moldova Steering & and activities; to benefit from discounts and 534 43 7 to promote their own products Executive Committees; • Create opportunities for mem- and services under the Member bers to develop their business • Council of Experts within Na- Discount Program. Offers under Member US business visa tional Commission for Financial network, establish new stra- 92 Discount Program 16 obtained in 2015 Markets; tegic contacts and enhance cross-company cooperation; • National Confederation of Em- Investment Nr. of visits on Unique visitors Likes on AmCham ployers in RM. • Offer access to business organi- zations and governmental agen- Attraction 79948 AmCham site 42892 on AmCham site 2910 facebook page cies in more than 100 countries • Cooperate with the U.S. In 2015, within its Advocacy and through AmCham’s Embassy and key international Lobbying effort: AmCham was an global network. organizations in Moldova; active member of the following: • Assist potential foreign investors coming to Moldova; Membership Tips to Optimize • Economic Council under the Member Services Prime Minister; • Provide foreign investors with • Provide opportunities for infor- Benefits Your Membership • “Guillotine” Working Group; information which relates to the mation exchange and know­ business climate, investment op- Delegate the Maximum Number • Advisory Council under Customs ledge between members; Helping You Expand Your portunities or potential business of Employees for Your Company Service; Network of Connections • Inform and update members partners in Moldova; to Be Represented within AmcCam • Millennium Challenge Account about AmCham activities, events, • Promote a favorable image of Advocating for Your Interests Steering & Executive Committees; initiatives, opportunities, projects Moldova internationally, thus on Your Behalf Network with Your Peers and committee meetings; • Council of Experts within Na- attracting trade and investment; at Committee Meetings Developing Your Human Resource Capacity tional Commission for Financial • Collect and distribute useful • Organize Investment Forums. Building Markets; business information to Young Professionals Program Attend AmCham Business members; Job Center • National Confederation of Em- and Social Events ployers in RM. Assisting Your Marketing Efforts Be a Resource - Share Expertise Member Discount Program

Business Visa Program Gain Exposure for Your Company

Become a ”Proud Member” Promote Your Products and Services Referrals Volunteer and Donate Through AmChams in Europe Network Our CSR Projects Events Executive Referrals

Information Exchange Stay Connected AmCham Committees 19

Come and join the activities Participation of AmCham Committees and is the best Working Groups! way to Be the one to signal an issue or initiate an advocacy effort! maximize Become the reformer of your the added own country! There are 6 value of your active Committees membership within AmCham:

and receive ➊ Tax & Legal Committee the greatest ➋ Human Resources Committee ➌ Trade & Manufacturing Committee return ➍ Financial Services Committee on your ➎ Healthcare Committee ➏ Corporate Social Responsibility investment. Committee

Through Committees, AmCham Moldova encourages cooperation between companies within the same industry, across industries or within the same profession, AmCham enabling them to identify and ad- dress common issues and achieve common goals. In 2015, AmCham continued its advocacy efforts in Committees accordance with its mission: “…to work with the Moldovan govern- ment and business leaders to foster a more favorable business climate in Moldova for foreign trade and invest- ment.” To pursue its primary goal, AmCham strives to identify the concerns and challenges of mem- ber companies and to provide ef- fective platforms for creating com- mon solutions. AmCham advocacy efforts have always been driven by its committees. 20 AmCham Committees 21

Tax & Legal Human Resources Committee Committee Active since 2007 Active since 2008 63 committee members 37 committee members

Co-Chairs Committee Dialogue partners Coordinator Lilia Țapu, • Ministry of Finance/ Co-chairs Committee Dialogue partners PwC Moldova Sergiu Chirica, State Tax Service Coordinator AmCham Project Manager • Ministry of Economy Margareta Osovschi, • Ministry of Labor Mariana Stratan, • Competition Council NCH Advisors Elena Buzu, • Ministry of Health Turcan Cazac Law Firm for Regulatory Affairs • E-government Center Diana Doros, Deputy Director on Finance Supporters: National • National Health Insurance Com- Gas Natural Fenosa and Administration Confederation of Employers of Supporters: USAID Business Regulatory, Investment and Trade pany, National Office of Social the Republic of Moldova (CNPM) Environment (BRITE) project, USAID Competitiveness Enhancement Insurance, National Bureau of through Workforce Development and Innovation (CE-WIN) project Statistics

About the Committee Mission Statement back into key drafts. Show pro- About the Committee Vision bers at respective organizations and to collectively influence Tax & Legal Committee is con- To act as a lobby and advocacy active approach in drafting and The HR Committee is comprised To be a leader in the development labor law and taxation in Mol- ceived as a place for virtually all group for tax and legislative is- advising on implementation of of Human Resource management of HR policies and programs that dova through lobbying and ed- AmCham members, inasmuch as sues affecting members, to pro- normative acts. Present the pri- professionals from AmCham Mol- will encourage a healthy, produc- ucation. every single company has to com- vide a forum for dialogue among vate sector support and view on dova member companies across all tive workplace for all. ply with tax and legal provisions in sector professionals and decision- rules and procedures, togeth- industry sectors. er with recommendations and force. makers in government, to serve Committee members will work Mission as an educational forum for examples of best international together to identify common HR Committee objectives Committee members participate membership and to facilitate practices to relevant counterpart related issues, and propose via- • To share experience, know­ • Strengthening of the advocacy in Committee events and meet- the information exchange on organizations; ble solutions in a collective effort ledge and skills with other activities in the part of improv- ings, take active roles in the Com- important tax and legal issues. • To raise awareness of member- to enhance employee satisfaction HR professionals; ing/amending labor legislation mittee’s activity,­ and work on ship on different tax and legal while working within various cor- • To increase awareness of HR (esp. Labor Code) to further ex- topical issues that are relevant Committee Objectives issues, as well as bring greater porate guidelines. throughout the American Cham- clude the current gaps in the na- and signi­ficant to businesses, • To foster a favorable business understanding of the Moldovan HR management profession- ber of Commerce Membership; tional labor regulations; thus contributing to the enhance- climate in Moldova by promotion tax and regulatory frameworks; als in AmCham Moldova member • To promote the professional de- • Continue being the platform for ment of a business and invest- of reform and improvement of • To represent the voice of the pri- companies in good standing will be velopment of members through sharing best practices, experi- ment-friendly tax and regulatory tax and legal framework based vate sector in the dialogue with eligible to receive information from exposure to new knowledge, ence, knowledge and skills with framework in Moldova, harmo- on best international practices; policy makers on tax and legal the committee and parti­cipate in skills and information resulting the HR Community within the nized with the best international committee events, take active roles • To access the legislative draft- issues; in the enrichment of the per- framework of regular Committee practices. in the Committee’s activity etc. ing process at an early stage • To address tax and legal issues sonnel function within Mem- meetings. and leverage the opportunity to from a group of members rather incorporate private sector feed- than on individual basis. 22 AmCham Committees 23

Trade and Manufacturing Financial Services Committee Committee Active since 2012 Active since 2011 32 committee members 16 committee members

Committee Dialogue partners Co-Chairs Committee Dialogue partners Coordinator Coordinator • Customs Service Angela Gladei, • National Commission Adrian Gheorghita, • Ministry of Economy General Director, Adrian Gheorghita, for Financial Markets Deputy Director for Advocacy • Economic Council under the Prime Minister Total Leasing & Finance Deputy Director for Advocacy • National Bank • National Agency for Food Safety • Ministry of Finance and Business Development Carmina Vicol, and Business Development General Director, Prime Capital Supporters: USAID Business Regulatory, Investment and Trade Environment (BRITE) project, International Finance Corporation/World Bank, International Monetary Fund Supporters: International Finance Corporation/World Bank, European Union Border Assistance Mission to Moldova and Ukraine (EUBAM), EU Delegation

About the Committee Mission Statement Committee Objectives About the Committee Mission Statement In addition, the focus on the follow- ing objectives will be maintained: The Committee is conceived not To share and identify common in- • Enhance the exchange of infor- The Committee is conceived as a To enhance the Moldovan financial • Access the legislative drafting only as a place for manufacturing terests and to serve as a forum for mation among committee mem- place for companies representing system by acting as an advocacy process at an early stage and companies, but also transportation national manufacturing and ex- bers – the most impor­tant play- the financial industry (e.g. banks, group to identify and promote is- leverage the opportunity to in- and logistics companies, as well port/import issues, as well as to ers of the market; microfinance and leasing compa- sues related to and in support of the corporate private sector feed- as consulting and other companies act as a representative body and nies), but also consulting and other financial services sector, to provide • To raise awareness of member- back into key drafts; involved in activities related to the unified voice of the members of ship on different manufactu­ring companies involved in activities re- a forum for dialogue among sector • Proactive approach in drafting manufacturing sector. the Committee in dialogue with and export issues, as well as lated to the financial sector. professionals and decision-makers and advising on the implementa- Committee members participate policy and decision-makers for bring greater understanding of Committee members partic- in government, as well as to serve tion of financial sector normative in Committee events and meetings; the development of the manufac- the Moldovan regulatory frame- ipate in Committee events and as an educational, networking and acts. Present the private sector take active roles in the Committee’s turing and export/import sector. works; meetings, take active roles in the information exchange forum for activity, thus contributing to the To serve as an educational forum Committee’s activity, thus contri­ the finance community. support and view on rules and • Establish an open and construc- enhancement of the business and for membership and to facilitate buting to the enhancement of a procedures, together with rec- tive dialogue with Moldovan investment-friendly framework in the information exchange on im- business and investment-friendly ommendations and examples of policy makers to identify criti- Purpose and Goals Moldova, harmonized with the best portant manufacturing and ex- financial regulatory framework in best international practi­ces to cal issues and show a proactive international practices. port issues. Moldova, harmonized with the best The Committee will work on top- relevant counterpart organiza- approach by bringing valuable international practices. ical issues which are relevant and tions; recommendations to Moldovan significant to businesses. By raising • Reduction of administrative ob- manufacturing, export and cus- awareness, stimulating develop- stacles in regulations referring toms legislation, certification ment and lobbying for change, it to the financial sector; regulations etc.; hopes to strengthen the Moldovan • Bringing greater understanding • To foster a favorable business financial market and make the Mol- of the Moldovan financial system climate in Moldova by promot- dovan economy more competitive. and spreading information about ing reform and improvement finan­cing opportunities. of the manufacturing and export framework based on best inter- national practices. 24 AmCham Committees 25

Healthcare Corporate Social Committee Responsibility Committee Active since 2011 Active since 2007 9 committee members 20 committee members

Chair Dialogue partners: Vladimir Gasnas, • Ministry of Health Chair Committee Dialogue partners: • National Agency of Medicines and Medical Devices Sanofi Moldova Coordinator • Prime minister’s Office Ludmila Motrescu, • Ministry of Justice • Parliamentary Commission on Social Protection, Health, and Family • Ministry of Finance Gas Natural Fenosa Elena Buzu, Committee • National Health Insurance Company • Audio/Visual Council Deputy Director on Finance Coordinator • Customs Service and Administration Partners: Association Mila Malairau, of Advertisement Producers AmCham Executive Director

Committee Mission Committee General • Enhance the exchange of infor- About the Committee Mission Statement • To embrace responsibility for the mation among committee mem- company’s actions and encour- To bring welfare to the Moldovan Objectives Committee members participate in To encourage and facilitate respon- bers – the most important play- age a positive impact through society through insuring access to Committee events and meetings, sible business practices among • Promote ethical & transparent ers of the market; its activities on the environment, qualitative healthcare for all Mol- behavior of pharmaceutical mar- take active roles in the Commit- AmCham members and to support consumers, employees, commu- • Establish an open and construc- dovan people. ket players in accordance with tee’s activity, undertake common them to improve the quality and nities, stakeholders and all other tive dialogue with Moldovan Global good practice manner; projects. effectiveness of their CSR pro- members of the public sphere; policy makers to identify criti- grams and actions. • Promote further drug safety sur- cal issues and to bring valuable • To increase awareness on CSR veillance for the continuous ben- recommendations to Moldovan Vision issues and support company’s efit of the patients; healthcare legislation, certifica- To develop AmCham into a leading Committee Objectives leadership and staff through • Continuously monitor the devel- tion regulations, customs code, organization promoting CSR princi- & Goals spreading information, ensu­ring learning and access to novelties. opment of the healthcare market; and IPR protections. ples and best practices within the • To create a forum for AmCham Moldovan business community. members to exercise social re- sponsibility in an impacting, sus- tainable, coherent and visible way; Policy / Advocacy 27

AmCham Moldova represents the interest of the entire membership to make ‘doing-business’ in Moldova easier, more efficient and reliable. We continuously talk to the decision makers about issues affecting business conduct in Moldova.

• Dealing with legislation related to data protec- Financial Services Committee tion with impact on the activity of the financial Members’ satisfaction with the policy/advocacy institutions; efforts and committee activity. • Militating against the introduction of a su- pervision fee for the microfinance and leasing Excellent 27 % companies; Very good 67 % • Commenting the National Accounting Standard ”Presentation of Financial Reports of the savings Average 6 % and loan associations, and other nonbanking fi- nancial organizations”; • Providing feedback on the amendments to the Issues and Advocacy Efforts Regulation on payment cards; • Providing feedback to the NCFM on the elabora- • Fostering the position of a trustworthy part- tion of the regulations on circulation of securities; ner for the National Commission for Financial • Advancing the implementation of the Electronic Markets, National Bank of Moldova, Parlia- Register of Power of Attorneys; mentary Commissions, IFC and other relevant stakeholders. • Contributing to the improvement of the legal framework regarding the activity of the credit his- tory bureaus; Trade & Manufacturing • Promoting the right of the leasing companies to Policy act as bancassurance agent; Committee Members’ satisfaction with the policy/advocacy • Collaborating with the Ministry of Justice in terms efforts and committee activity. of implementation of the ”pledge reform”, by com- / Advocacy menting the draft provisions; • Raising public awareness and providing the posi- Excellent 29 % tion of the business community regarding the de- Very good 57 % velopments on the financial sector (insurance sec- tor, banking sector, capital market, microfinance Average 14 % and leasing industry); • Calling for the facilitation of authorization/notifi- Issues and Advocacy Efforts cation regimes, as well as release from the autho- • Fostering the reform of the customs terminals; rization/notification regimes of a series of trans- actions in foreign currency; • Advocating for the implementation of the de- ferred payment of customs duties concept; • Ensuring the implementation of the FATCA provi- sions, accordingly to the signed intergovernmen- • Providing expertise on the draft of the regulation tal agreement; regarding the customs value of goods; • Providing comments and formulating positions • Communicating with Customs Service to clarify a regarding the proposed regulatory framework on series of peculiarities on authentication and rec- Nonbanking Financial Organizations; ognition of the EUR.1 Certificates of Origin; 28 Policy / Advocacy 29

• Advocating for the extension of the list of goods ap- • Fighting for the predictability of the market regu- • Preparing position papers on draft amendments to • Actively engaging in promoting the necessity of the proved for temporary admission with total suspen- lations by insisting on observance of legislation in the Law on the public system of social insurance; reform of the childcare leave for children: shorter, sion of tax payment; force; better paid, followed by good childcare services; • Commenting on the draft Declaration Form on In- • Engaging in discussions with Customs Service re- • Advocating for better access to qualitative medica- dividual Income Tax; • Promoting young talents (Young Professionals Pro- garding the liquidation of a series of internal cus- tion through: gram). • Providing expertise and militating for the improve- toms posts; • reforming the mechanism of medicines’ selec- ment of the Law on accreditation activities and • Assisting public authorities within the process of im- tion for compensation from National Company conformity assessment; plementation of the ”no drawback” mechanism and of Health Insurance funds; • Making recommendations pertaining to the Com- diminishing the impact of the provisions on manu- • reforming the procedure of medicines authori- petition Council’s activity; facturers; zation and, thus, diminishing the penetration • Issuing comments regarding the draft Law on con- • Actively promoting the streamlining the internal cus- on Moldovan market of low quality medicines; sumer protection; toms clearance processes through the digitalization; • combating corruption in healthcare domain by • Advocating for improvement of the regulations on • Launching discussions with the Ministry of Environ- promoting ethical and transparent behavior of income tax withholding; ment on entrepreneurship issues related to the en- pharmaceutical market players; vironmental legal framework; • Expressing concerns on the burdensome inspec- • advocating for a facilitated import of medical tions performed by public authorities; • Formulating comments and positions to the 2016 devices in Moldova. Customs Policy; • Promoting the position of the business community • Communicating regularly with journalists, to better with regard to the Corporate Governance Code; • Advocating for the enhancement of the internation- inform the media about various aspects of the reg- al flow of good by elimination of a series of adminis- ulation of pharmaceutical industry in the Republic • Tackling issues surrounding the regulations on to- trative barriers; of Moldova and its impact on access to medication bacco control; for Moldova population. • Tackling the challenges of the exporters and trans- • Actively engaging in the simplification of the na- portation companies within the process of VAT re- tional reporting framework; fund request; • Providing comments on the concepts related to the • Providing feedback on a series of internal customs Tax & Legal Committee certification of computer information systems and orders related to the classification of goods, list of Members’ satisfaction with the policy/advocacy software for control of cash. documents necessary for customs control, etc.; efforts and committee activity. • Militating against the implementation of the ”actual value” concept; Excellent 38 % HR Committee Members’ satisfaction with the policy/advocacy • Engaging in an active dialogue with Customs Ser- Very good 54 % efforts and committee activity. vice, Ministry of Finance, and Ministry of Environ- ment, Parliamentary Commissions, EUBAM, IFC and Average 8 % other relevant stakeholders. Excellent 67 % Issues and Advocacy Efforts Very good 33 % • Contributing to the improvement of the Tax & Cus- Healthcare Committee toms Policy for 2016 by providing position papers Members’ satisfaction with the policy/advocacy and engaging in public debates on this matter; efforts and committee activity. Issues and Advocacy Efforts • Issuing comments on the Supreme Court’s explan- • Providing comments and formulating positions to atory decision regulating the interaction between Excellent 33 % labor legislation, including the new amendments courts on issues related to the examination of of the Labor Code; Very good 50 % those disputes where the parties have concluded an arbitration agreement; • Fostering regular dialogue with the Ministry of La- bor; Average 17 % • Providing feedback on matters pertaining to the required information on the founders of the com- • Communicating the position of the business com- Issues and Advocacy Efforts panies; munity related to the law on inclusion of disabled people about the necessity to change some of the • Helping to shape a transparent, efficient, and • Contributing to the improvement of the draft regu- current amendments; non-discriminatory market for pharmaceuticals, latory framework on the sobriety test; medical equipment and health care services in • Advocating for the promotion of the draft law on • Militating against implementation of the forced Moldova; fulfillment of some sporadic and unqualified - ac amendments to the Fiscal Code; tivities by daily workers, aiming at diminishing • Consolidating the position of a reliable partner • Helping to shape a series of draft laws aimed at the phenomenon of informal work and ensure the for the Government, Ministry of Health, Medicines reforming the Moldovan judicial system; rights of daily workers; Agency, and other healthcare-related agencies and stakeholders in order to influence health care • Actively promoting the position of the business • Militating for modernizing Moldova’s employment reform in Moldova; community regarding the VAT return mechanism; record system; 30 Policy / Advocacy 31

dova, astfel încât propunerile respective să con- Proiectul de HE a Plenului CSJ cu privire tribuie la suplinirea veniturilor bugetare, sporirea la interacțiunea instanțelor de judecată Advocacy Highlights 2015 asistenței sociale, majorarea salariilor și finanțarea proiectelor de infrastructură. Premierul a reiterat de- la soluționarea unor chestiuni în cadrul AmCham Moldova highlights its efforts on Business Activity Regulation, Taxation, Financial Services, Manufactur- schiderea Guvernului pentru o colaborare eficientă examinării litigiilor în care părțile ing and Trade, and Healthcare undertaken in 2015. cu toţi partenerii, îndemnându-i să se implice activ au încheiat convenția de arbitraj Romanian version: în acest proces. AmCham Moldova a venit cu propuneri de îmbunătățire Părțile au susținut, de comun acord, că printre cele Februarie la proiectul Hotărârii Explicative a Plenului Curții Su- mai stringente probleme sunt: necesitatea respectării preme de Justiție cu privire la interacțiunea instanțelor Justiției în vederea îmbunătățirii textului proiectului de legislaţiei privind transparenţa decizională, perfecţion- de judecată la soluționarea unor chestiuni în cadrul ex- Reglementarea afacerilor act normativ. Proiectul urmează să asigure funcționarea area cadrului de reglementare a legislației muncii, aminării litigiilor în care părțile au încheiat convenția Drepturile consumatorului la încheierea registrului garanțiilor reale mobiliare, prin elaborarea reforma justiției, precum și elaborarea mecanismelor de arbitraj. În aviz au fost expuse comentariile prin cadrului normativ, în vederea sporirii credibilității de- de soluționare a litigiilor dintre stat și investitor. contractelor în vizorul AmCham care AmCham își dorește asigurarea aplicării uniforme bitorilor și siguranței creditorilor. În viziunea AmCham, AmCham Moldova a avizat Proiectul Legii cu privire la şi echitabile a normelor juridice de către instanțele ju- textul proiectului trebuia expus astfel încât să garant- drepturile consumatorilor la încheierea contractelor, Proiectul politicii fiscale şi vamale pentru decătorești. prin care se solicită evitarea paralelismelor din sistemul eze tranziția la noul registrul, iar aplicarea ulterioară a acestuia să excludă interpretarea eronată sau crearea anul 2015 – în atenția AmCham Moldova național legislativ și transpunerea uniformă a Direc- AmCham Moldova: „Scopul nu scuză tivelor Europene în vederea corelării tuturor actelor leg- ambiguităților. În pofida faptului că procesul consultărilor publice islative și normative din domeniu. pe marginea proiectului politicii fiscale și vamale mijloacele” – au fost relansate consultările AmCham încurajează racordarea cadrului pentru 2015 a fost unul tardiv și netransparent, Am- publice pe marginea proiectului de lege legal autohton la prevederile FATCA Cham consideră că oricum s-a reușit să se introducă Comentariile AmCham cu referire la mai multe modificări pozitive. În același timp, rămân privind controlul tutunului AmCham a adresat o scrisoare autorităților publice în Regulamentul controlului treziei actuale o serie de norme care, în opinia AmCham, AmCham Moldova și EBA Moldova și-au exprimat îngri- vederea încurajării promovării amendamentelor de necesită revizuire sau excludere, iar în lipsa Analizei jorarea în legătură cu Proiectul de lege nr. 35 privind AmCham Moldova a prezentat Avizul asupra proiectului racordare a cadrului legislativ național la dispozițiile Impactului de Reglementare obligatorie nu poate fi modificarea şi completarea unor acte (privind controlul Hotărârii de Guvern cu privire la aprobarea Regulamen- Acordului de Cooperare între Guvernul Republicii Mol- tului controlului treziei. În acest context, au fost studiate estimat impactul net al acestora. tutunului) aprobat de către Parlamentul Republicii Mol- dova și Guvernul SUA, acord ce presupune facilitarea dova în prima lectură pe data de 18 iulie 2014. Proiect- prevederile primare, materiale și procedurile de regle- implementării prevederilor FATCA (acronimul legii SUA mentare a activităţii de întreprinzător. Normele invocate AmCham a avizat proiectul Legii ul de lege vizat stabilește o serie de noi reglementări, denumită „Actul privind îndeplinirea obligaţiilor fiscale interdicții și restricții, care presupun modificarea esen­ nu doar că reglementează activitatea de întreprinzător, a conturilor străine”). AmCham, de asemenea, a solicitat asigurărilor sociale de stat pentru 2015 dar şi generează costuri semnificative pentru mediul de țială a condiţiilor de activitate în domeniul producerii, clarificarea unei serii de echivocități din textul Acordu- AmCham Moldova și-a prezentat comentariile cu prelucrării, fabricării şi comercializării produselor din afaceri. Regulamentul prevede că conducătorii de ve- lui, fapt ce ar asigura conformarea uniformă a băncilor hicule sunt supuși controlului treziei după eliberarea foii referire la proiectul de lege privind Asigurările so- tutun. În adresarea sa, AmCham Moldova și-a exprimat comerciale la prevederile FATCA. Dispozițiile FATCA ciale de stat pentru anul 2015. În acest context, s-au îngrijorarea privind atitudinea Ministerului Sănătății la de parcurs, normă care poartă caracter primar, fiind o prevăd raportarea de către instituțiile financiare străine obligație impusă agenților economici. Îngrijorarea ma- operat mai multe modificări și propuneri, ce vizează elaborarea proiectului de lege, care a ignorat integral a informației relevante privind conturile bancare dețin- contribuția asigurărilor sociale, calcularea și achitar- dialogul cu sectorul privat în domeniul tutunului. joră a AmCham constă în lipsa comunicării interminis- ute de contribuabili americani sau entități străine cu teriale la etapa elaborării și adoptării actelor normative. ea acestora de către angajator. De asemenea, a fost acționariat format în mod substanțial din contribuabili propusă o modificare prin care angajatorii din agri- americani către Autoritatea Fiscală Americană (IRS). cultură pot beneficia de o facilitate la contribuțiile de Servicii financiare asigurări sociale calculate de la fondul de salarizare Servicii financiare Prelucrarea datelor cu caracter personal în Opinia AmCham vis-a-vis de proiectul de AmCham a conlucrat la îmbunătățirea şi la alte recompense pentru tot personalul unităţii sistemul financiar-bancar în atenția AmCham economice. lege privind modificarea legii cu privire la proiectului Hotărîrii de Guvern privind Conform Planului de Activități al Centrului Național birourile istoriilor de credit crearea Registrului garanțiilor reale pentru Protecția Datelor cu Caracter Personal pentru AmCham recomandă asigurarea publicării AmCham a subliniat dezacordul în partea ce ține de ob- mobiliare anul 2014, autoritatea publică urma să elaboreze linii informației despre fondatorii societăților ligarea tuturor instituțiilor financiare bancare și neban- care, care acordă credite și împrumuturi – surse de for- În cadrul procesului de consultare publică a Proiect- directorii în ceea ce privește prelucrarea datelor cu comerciale ului de Hotărîre de Guvern privind crearea Registrului caracter personal în sectorul bancar. Astfel, AmCham mare a istoriei de credit, de a prezenta informațiile la cel AmCham și-a exprimat îngrijorarea cu privire la tar- garanțiilor reale mobiliare, AmCham Moldova a adre- Moldova a adresat o serie de comentarii și recomandări puțin un birou al istoriilor de credit. Asociația consideră divitatea procesului publicării informațiilor despre sat o serie de comentarii și recomandări Ministerului Centrului Național pentru Protecția Datelor cu Caracter că relațiile dintre diferiți actori în cadrul sistemului de ra- Personal în vederea îmbunătățirii textului proiectului de fondatorii companiilor, care urma să fie accesibilă portare creditară trebuie să funcționeze pe norme consti- act normativ. terților de la 1 aprilie 2015. Este salutabilă intenția tuționale, pe baza principiului reciprocității, astfel încât Prim-ministrului de a accelera implementarea com- afilierea și relațiile comerciale cu biroul să fie voluntare, Martie ponentei ce ar asigura publicarea acestor date, pre- garantându-se autonomia entităților implicate. cum și dezvoltarea procesului de publicare a infor- La 6 aprilie 2015, AmCham Moldova a participat la mațiilor cu caracter public privind agenții economici AmCham a atenționat CNA vizavi de Reglementarea afacerilor o întrevedere cu șeful executivului pentru a prezen- pe portalul datelor deschise pe www.date.gov.md. Recomandările comunităţii de business ta „Recomandările comunității de business pentru În această ordine de idei, AmCham a adus exemplul ambiguitățile din legislația cu privire la pentru eliminarea constrângerilor în eliminarea constrângerilor în desfășurarea afacer- legislației și practicii Uniunii Europene, unde carac- prevenirea și combaterea spălării banilor desfăşurarea afacerilor, în atenția ilor”. Autorii documentului fiind Camera de Comerţ terul public al datelor privind actele de constituire AmCham a adresat o scrisoare Centrului Național An- Americană din Moldova, Asociaţia Businessului Euro- Prim-ministrului Republicii Moldova, ale societăților comerciale este consfințit de exis- ticorupție în vederea abordării unei serii de incertitu- pean şi Asociația Investitorilor Străini. La elaborarea tenţa registrelor comerciale şi posibilitatea de acce- dini în procesul de conformare a participanților pro- Chiril Gaburici recomandărilor s-a ținut cont de opinia majorităţii sare gratuită a acestora în regim on-line. fesioniști la piața financiară nebancară, la legislația investitorilor străini ce activează în Republica Mol- 32 Policy / Advocacy 33

privind prevenirea şi combaterea spălării banilor şi și ștampilării CMR-urilor, invoice-urilor, la frontieră, în rilor, deoarece reforma are o aplicabilitate redusă. finanţării terorismului. AmCham a recomandat -or cazurile când mărfurilor urmează a le fi aplicat regimul Aceste modificări se vor răsfrânge direct asupra Asigurări ganizarea unei întrevederi între reprezentanții com- vamal de tranzit intern. AmCham și-a exprimat dis- costurilor aferente vămuirii mărfurilor, suportate AmCham a comentat Legea paniilor membre ale Asociaţiei Patronale și repre­ ponibilitatea de a dezbate opțiunile de soluționare de mediul privat de afaceri. Agenții economici vor nr.489 cu privire la sistemul zentanții Centrului Național Anticorupție, a Comisiei pentru situațiile descrise în cadrul unei întâlniri. fi nevoiți să efectueze deplasări zilnice la birouri- public de asigurări sociale Naționale a Pieței Financiare şi altor autorități şi le vamale din regiune, cele mai apropiate geogra­ instituții de profil, în cadrul căreia ar fi identificată fic, pentru perfectarea actelor și procedurilor de AmCham a venit cu propuneri şi modificări de îm- soluția pentru situația descrisă în adresare. Sănătate vămuire, autentificarea certificatelor de origine și bunătățire la proiectul pentru modificarea și com- Transparența procesului decizional în alte formalități. pletarea Legii nr. 489 – XIV din 08 iulie 1999 ce ține de sistemul public de asigurări sociale, urmărind îm- achiziționarea de stat a medicamentelor – bunătățirea cadrului de asigurări în Republica Moldova. Producere și comerț opțiunile propuse de AmCham Moldova Tergiversarea operațiunilor de vămuire La 4 martie 2015, AmCham a adresat Ministerului Iunie în vizorul AmCham Moldova Sănătății o serie de comentarii la Proiectul Hotărâ- AmCham Moldova a expediat o scrisoare Serviciului rii Guvernului cu privire la modificarea și comple- mentul dezvoltării și evoluției industriei de creditare Vamal în care a abordat două subiecte tehnice: practi- tarea Regulamentului privind achiziționarea de Reglementarea afacerilor nebancară. Așadar, ar urma o creștere a poverii regula- ca colaboratorilor vamali din cadrul posturilor interne medicamente și alte produse de uz medical pentru AmCham solicită furnizarea deplină a torii și birocratizarea excesivă a activității organizațiilor de a solicita scrisorile de trăsură ștampilate la postu- necesitățile sistemului de sănătate. AmCham a salu- informațiilor despre fondatorii companiilor de microfinanțare și a companiilor de leasing, prin im- rile vamale de frontieră și practica colaboratorilor va­ tat inițiativa Ministerului Sănătății de îmbunătățire a AmCham și-a exprimat îngrijorarea cu privire la tardi- plementarea unei serii de reglementări prudențiale mali de a solicita certificate de origine și invoice-urilor mecanismul de achiziționare de medicamente și alte vitatea publicării informațiilor despre fondatorii com- caracteristice instituțiilor depozitare, propuneri con- ștampilate la posturile vamale de frontieră. AmCham produse de uz medical în scopul asigurării livrărilor paniilor din Registrul de Stat şi din actele de constitu- trare recomandărilor elaborate de experții Băncii Mon- a încurajat Serviciul Vamal să analizeze oportuni- continue, dar a solicitat și îndeplinirea procedurilor ire, care urmau a fi accesibile de la 1 aprilie 2015. diale și a Corporației Financiare Internaționale. tatea eliminării obligativității prezentării în original legale ce asigură transparența procesului decizional. Publicarea numelui și prenumelui fondatorilor este importantă pentru integrarea treptată a companiilor AmCham Moldova confirmă situația Aprilie moldovenești în circuitul economic european. Or, în de pe piața asigurărilor din țară contextul aderării Republicii Moldova la Zona de Liber Iminența suspendării R. Moldova din sistemul inter- Reglementarea afacerilor În contextul consultărilor publice a unei serii de Schimb cu Uniunea Europeană, stabilirea de noi parte­ național de asigurare auto „Cartea Verde” reprezintă amendamente la Legea privind reglementarea val- neriate cu întreprinderi din UE este greu de conceput unul din riscurile imediate pentru declanșarea unei AmCham Moldova susține dezvoltarea utară, AmCham a propus analizarea oportunității fără un acces liber și deschis la cât mai multă infor- crize în sectorul asigurărilor. Republica Moldova, în cali- e-serviciilor publice prin care creditele să fie acordate de către rezidenți mație despre companiile înregistrate în Moldova, lu- tate de membru în cadrul sistemului, este condiționată „AmCham și-a exprimat susținerea pentru procesul de nerezidenților printr-un proces simplificat și digi- cru care contribuie la încrederea reciprocă dintre po- de achitarea promptă a despăgubirilor în dosarele de digitalizare a serviciilor publice, în special a celor care talizat de obținere a autorizării. De asemenea, re- tențialii parteneri. daună internațională. Prin urmare, orice tergiversare impulsionează dezvoltarea mediului de afaceri”, se comandarea prevede și revizuirea proceselor de ra- privind neonorarea obligațiilor contractuale față de arată într-o scrisoare expediată Prim-ministrului, Chiril portare ulterioară, cât și revizuirea intenției BNM AmCham Moldova pledează pentru asiguratorii externi din partea asiguratorilor naționali privind introducerea sub regim de notificare a îm- Gaburici. Prin crearea condițiilor propice dezvoltării perfecționarea Codului Muncii (cu drept de emitere a polițelor de asigurare „Cartea mediului de afaceri prin intermediul digitalizării ser- prumuturilor/creditelor primite de către rezidenți Verde”), expune întreg sectorul la riscul de imposibili- viciilor publice, Republica Moldova s-ar transforma de la nerezidenți în cadrul împrumuturilor/credi­ Ministerul Muncii, Protecției Sociale şi Familiei a fost tate a emiterii ulterioare a polițelor de asigurare auto într-un stat modern, performant, interactiv în baza telor aferente investițiilor directe. notificat de AmCham Moldova privind o serie de- as internaționale. utilizării tehnologiei informației şi comunicațiilor. La pecte stringente de modificare a Codului Muncii. În În condițiile în care asigurările auto „Cartea Verde” momentul actual, o serie de registre publice oferă particular, AmCham a înaintat propuneri de eficien- reprezintă cca. 1/4 din totalul portofoliului de asigu­ servicii informaționale persoanelor juridice prin in- Producere și comerț tizare a relațiilor de muncă, în contextul transpunerii rări, excluderea veniturilor pe baza primelor subscrise termediul acceselor în bază de utilizator şi parole pe AmCham a comentat propunerea în Republica Moldova a Directivei ce obligă angajato­ din acest tip de polițe de asigurare ar pune în pericol rul să informeze salariații asupra condițiilor aplicabile pagini web. Deoarece aceste registre publice sunt în Serviciului Vamal privind activitatea companiilor, ceea ce ar duce la: faza integrării în platforma de interconectare a e-Gov contractului sau raportului de muncă. • o răsfrângere negativă asupra nivelului de solvabil- – MConnect, o soluție vizibilă şi logică ar fi conectarea optimizarea posturilor Un exemplu de imperfecțiune a legislației muncii itate sistemică; directă a persoanelor juridice interesate la sistemul vamale interne ar fi că mediul de afaceri și investitorii străini evită • pierderi înregistrate pe acest segment de piață; MConnect, pentru un acces rapid, sigur şi continuu la AmCham a salutat lansarea dezbaterilor privind re- proiecte investiționale pe termen scurt și mediu, • scumpirea altor servicii facultative din portofoli- toate serviciile publice informaționale, doar printr-un organizarea posturilor vamale interne prin elimina­ întrucât angajarea pe o perioadă nedeterminată (în ca- ul companiilor de asigurare, fenomen nefast atât singur canal informațional. De asemenea, AmCham și-a rea posturilor care nu corespund infrastructurii, am- zul unor proiecte pe termen determinat) nu este logică pentru piața asigurărilor, cât și pentru societate; exprimat interesul să susțină în continuare procesul de plasării geografice nepotrivit poziționate și care au și cel puțin nesigură din aspect financiar. • scumpirea costului călătoriilor în străinătate (apro­ dezvoltare a e-serviciilor, atât prin îmbunătățirea con- o rată de eficiență redusă. În același timp, AmCham ximativ de 3 ori), atât pentru cetățeni, cât și pent­ tinuă a celor existente, cât și prin accesarea consoli- a recomandat revizuirea listei posturilor vamale in- ru industria transporturilor (întrucât aceștia vor fi dată a registrelor publice electronice. terne care trebuie eliminate, luând în considerare Servicii financiare nevoiți să procure polițe de asigurare la punctele nu doar bugetul autorității vamale, dar și mediul AmCham Moldova își exprimă îngrijorarea de intrare în țările vecine). de afaceri, asigurând o abordare personală pentru privind o serie de proiecte legislative pro- Servicii financiare fiecare post vamal. Reducerea numărului de posturi puse de Comisia Națională a Pieţei Financ- AmCham Moldova reiterează necesitatea AmCham s-a pronunțat asupra subiectului vamale interne trebuie efectuată cu atenție, chiar realizării reformei gajului facilitării regimurilor de autorizare/noti- dacă aceasta este argumentată prin digitalizarea iare (CNPF) proceselor de vămuire, mărirea numărului de bene- Potrivit experților Comitetului pentru Servicii Finan- AmCham a venit cu o serie de argumente în favoarea ficare a tranzacțiilor de capital aferente ficiari ai procedurilor simplificate de vămuire, pre- ciare din cadrul AmCham, normele propuse de CNPF oferirii posibilității creditorilor de a-și înregistra pro­ angajamentelor externe cum și îmbunătățirea sistemului de analiză a riscu- (Comisia Naţională a Pieţei Financiare) sunt în detri- priile creanțe garantate. În mod particular, AmCham a 34 Policy / Advocacy 35

remarcat faptul că astfel s-ar eficientiza și -s ar diminua de admitere temporară cu suspendarea totală de la Notificările AmCham pe marginea completare a Codului Fiscal pentru introducerea costul de acordare a creditelor gajate cu bunuri mobile plata drepturilor de import pentru mașini şi utilaj in- proiectului de modificare și completare a perioadei fiscale privind impozitul pe venit. dustrial destinate producerii bunurilor pentru export. Acest proiect de lege ar ușura sarcina fiscală a Potrivit AmCham, extinderea listei bunurilor cu legii cu privire la protecția consumatorului agenților economici, în special, a întreprinderilor cu Producere și comerț utilaj și mașini de producere, supuse plasării sub AmCham a comentat proiectul de lege propus de capital străin din Republica Moldova, dar și a viito- AmCham și-a expus temerile cu privire la regimul de admitere temporară cu suspendarea totală Ministerul Economiei privind protecția consumatoru- rilor investitori. Relansarea și promovarea proiectu- netransparența modificărilor legislației de la plata drepturilor de import, nu ar afecta negativ lui, înaintând o serie de propuneri de îmbunătățire a lui dat ar asigura un mediu juridic stabil, previzibil bugetul statului, dar în același timp este de natură să proiectului de lege. Astfel, AmCham susține armoni- și favorabil pentru dezvoltarea armonioasă a aface- Camera de Comerț Americană din Moldova și Asociația reducă costurile de desfășurare a activității de pro- zarea legislației la Acquis-ul comunitar, însă pentru rii - factor important pentru stimularea unei creșteri Businessului European din Moldova și-a exprimat îngri- ducere a bunurilor destinate exclusiv exporturilor, ar asigurarea unui cadru legal adecvat Republicii Moldo- economice durabile. În viziunea AmCham Moldova, jorarea cu privire la procesul netransparent de adoptare impulsiona comerțul transfrontalier și ar dezvolta un va, este stringent de a evita paralelismele legislative, proiectul de lege este oportun pentru dezvolta­rea în a doua lectură a proiectului cu privire la controlul tu- climat investițional atractiv, cât și ar influența pozitiv iar legislația să fie racordată la cerințele actuale, re- condițiilor optime pentru atragerea investițiilor tunului. În raportul pentru prima lectură al proiectului balanța de plăți a Republicii Moldova. spectând principiul previzibilității. străine. de lege, Comisia Economie, Buget și Finanțe a mențio­ nat despre „necesitatea unei analize repetate a impactului AmCham a recomandat implementarea de reglementare și examinarea de comun cu reprezentanții Servicii financiare conceptului de amânare a achitării Resurse umane și educație ministerelor economiei și al finanțelor pentru identificarea Completările AmCham cu referire la „Modernizarea sistemului de evidență consecințelor de ordin economic și cu impact asupra me- drepturilor de import diului de afaceri și ale bugetului de stat și de a nu admite racordarea cadrului legal autohton la a activității de muncă a salariaților în Instituirea mecanismului de amânare a plății dreptu- prevederile FATCA trecerea businessului cu țigările și produsele din tutun din rilor de import se argumentează prin analiza practicii Moldova” – reformă pusă în discuție de oficial în tenebre”. europene. Astfel, procedura respectivă este în deplină AmCham Moldova a adresat Ministerului Finanțelor co- AmCham și Echipa Economică Germană Spre regret, în detrimentul obiectivului de trans- mentariile față de racordarea cadrului legal autohton concordanță cu prevederile „Convenției de la Kyoto Camera de Comerț Americană, în parteneriat cu parență a procesului decizional și al normelor de la prevederile Actului privind îndeplinirea obligațiilor revizuită”, cât și cu normele legislative ale Uniunii Eu- Echipa Economică Germană, a organizat la 15 oc- creație și tehnică legislativă, comisiile parlamenta- fiscale ale conturilor străine (FATCA). ropene. Beneficiile procedurii ar deveni evidente pen- tombrie o masă rotundă cu genericul „Modernizarea re sesizate în fond, ministerele de resort, precum și Astfel, AmCham Moldova aduce contribuția sa la tru agenții economici, permițându-le să amâne plata sistemului de evidență a activității de muncă a sala- reprezentanții mediului de afaceri per ansamblu, in- revizuirea proiectului de lege în vederea implementării taxelor vamale pe o perioadă determinată, optimizân- riaților în Moldova”. clusiv și asociațiile patronale, AmCham Moldova și EBA şi aplicării „Acordului de Cooperare între Guvernul Re- du-se astfel fluxul de bunuri și financiar, accelerân- La masa rotundă s-a discutat conceptul reformei Moldova, au fost excluse din procesul de consultare. publicii Moldova şi Guvernul Statelor Unite ale Americii du-se inclusiv procesul de vămuire atât în favoarea de modernizare a sistemului de evidență a activității pentru facilitarea implementării prevederilor Actului agenților economici cât și a Serviciului Vamal. de muncă, punându-se accentul pe discutarea poziției privind Îndeplinirea Obligațiilor Fiscale a Conturilor AmCham a propus implementarea delegaților din instituțiile guvernamentale, sectorul Străine”. De asemenea, Camera de Comerț Americană unor facilități în cazul introducerii privat, precum și a reprezentanții angajaților. din Moldova a înaintat către Ministerul Finanțelor o Evenimentul a fost organizat în cheia moderniză- utilajului destinat producerii serie de recomandări complementare, menite să îm- rii sistemului de evidență a activității de muncă a bunătățească legislația din domeniu. bunurilor exclusiv pentru export salariaților din țară. AmCham Moldova a propus analiza oportunității extin- derii listei mărfurilor căror li se acordă regimul vamal Fiscalitate AmCham s-a expus pe marginea propunerii Producere și comerț AmCham despre Proiectul cu privire la Septembrie de amendare a mecanismului de reținere valoarea în vamă a mărfurilor imediată a autorităților publice în vederea curmării a impozitului pe venit din plățile către AmCham Moldova a înaintat Serviciului Vamal și al- Reglementarea afacerilor respectivelor practici, pentru că ele ar putea frâna angajați tor instituții vizate comentarii față de Proiectul de AmCham a exprimat îngrijorarea cu pri- dezvoltarea economică a țării. AmCham a înaintat Inspectoratului Fiscal Principal de Hotărîre de Guvern privind aprobarea Regulamen- vire la controalele abuzive și nejustificate Stat comentariile și recomandările sale pe marginea tului de aplicare a dispozițiilor cu referire la valoar- ale autorităților AmCham este preocupată de aplicarea proiectului Hotărârii de Guvern privind modificarea și ea în vamă a mărfurilor. Astfel, AmCham Moldova Camera de Comerț Americană din Moldova a neuniformă a legislației la efectuarea completarea Regulamentului cu privire la reținerea a prezentat o serie de considerente, care evocă lip- atenționat președintele Parlamentului, Andrian majorării de capital la SRL-uri impozitului pe venit din salariu și din alte plăți efec- sa argumentelor justificative privind necesitatea Candu și prim-ministrul Republicii Moldova, Valeriu tuate de către patron în beneficiul angajatului, precum elaborării unui nou act normativ ce ar reglemen- AmCham Moldova a semnalat Ministerului Justiției și Streleț asupra amplificării controalelor abuzive și și din plățile achitate în folosul persoanelor fizice care ta procedura de determinare a valorii în vamă, în Camerei Înregistrării de Stat (CÎS), printr-o scrisoare, nejustificate, în contextul în care acestea pot afecta nu practică activitate de întreprinzător pentru servi­ condiția în care actuala redacție a Hotărîrii Guver- despre aplicarea neuniformă a legislației de către dezvoltarea economiei de piață sănătoasă și reci­ ciile prestate și/sau efectuarea de lucrări. nului nr. 600 a fost modificată în mod esențial re- CÎS la efectuarea majorării de capital a societăților proc avantajoasă pentru toți participanții la circuitul Acest aviz este îndreptat spre perfecționarea cent, în decembrie 2013. cu răspundere limitată. economic. proiectului, în general, și a regulamentului cu privire Camera de Comerț Americană din Moldova, deși Astfel, AmCham Moldova a prezentat o serie de Astfel, AmCham a exprimat o îngrijorare față la reținerea impozitului pe venit din salariu, în special. declară necesară introducere a prevederilor nor- argumente, demonstrând legalitatea mecanismului de faptul că platforma online Registrul de Stat al mative privind conceptul de respectare a dreptului majorării capitalului social din contul creanțelor, Contoarelor nu are informația completată cu date agentului economic de a dispune de mărfuri în libera totodată reamintind autorităților despre efectele AmCham a solicitat relansarea inițiativei suficiente și nu este îndeajuns de utilă agenților circulație, excluderea formularului DVV-2, consid- nefaste ale aplicării neuniforme a legislației asupra legislative de modificare și completare a economici. erarea reducerilor comerciale, evaluarea testerelor, mediului investițional din țară. În urma sesizărilor venite de la agenții economici,­ Codului Fiscal remarcă că nu este necesar să fie aprobat un alt act AmCham a atras atenția la creșterea controalelor AmCham Moldova a solicitat Ministerului Finanțelor normativ, ci este suficient să fie operate modificările abuzive și nejustificate și a solicitat intervenția relansarea inițiativei legislative de modificare și de rigoare în actul normativ în vigoare. 36 Policy / Advocacy 37

În acest context, AmCham pledează pentru prin- lată a pieței și ar elimina vidul legislativ, asigurând lucru în cadrul ministerului, care să se convoace o dată Administrație a CNPF, AmCham Moldova s-a expus cipiile consecvenței și stabilității normelor juridice. cetățenii și mediului de afaceri cu un serviciu poștal pe săptămână, în vederea examinării proiectelor de asupra amendamentelor propuse la legea birourilor universal, conform dezideratelor naționale și comu- acte legislative și normative prioritare pentru medi- istoriilor de credit. Condițiile de vămuire în atenția AmCham nitare. ul de afaceri și care au nevoie de o impulsionare mai În acest sens, AmCham a venit cu o serie de reco- mare din partea Ministerului Economiei. mandări privind îmbunătățirea cadrului de reglemen- AmCham Moldova s-a adresat Serviciului Vamal cu tare și crearea premiselor pentru dezvoltarea secto­ o serie de subiecte: înăsprirea condițiilor și proce- Sănătate rului financiar. durilor de vămuire, tergiversarea procedurii de cer- Modificările propuse de AmCham la legea Întrunire de lucru a Camerei Americane de tificare a originii produselor autohtone, liberalizarea privind persoanele cu dizabilități Comerț cu Ministrul Justiției competenței teritoriale a organelor vamale. Camera AmCham s-a expus vizavi de instituirea AmCham Moldova a propus o serie de recomandări Camera Americană de Comerț din Moldova a partici- de Comerț Americană și-a expus preocuparea vizavi și completări în vederea îmbunătățirii legii privind pat la întrunirea de lucru cu Ministrul Justiției, Vladi- taxei de supraveghere pentru organizațiile de faptul că în ultima perioadă s-a atestat o amplifi- incluziunea socială a persoanelor cu dizabilități. mir Cebotari. În cadrul reuniunii au fost discutate mai de creditare nebancare care a controalelor vamale de documentare și fizice, Modificarea legii per ansamblu reprezintă o oportu- multe subiecte și problematici importante privind în circumstanțele în care volumul exporturilor și im- AmCham a prezentat comentariile pe marginea nitate, în special, în privința deficiențelor în aplicare reglementarea și desfășurarea activității de între- porturilor înregistrează o evoluție descendentă. proiectului de lege privind instituirea taxei de supra- pentru sectorul privat. prinzător. Astfel, au fost abordate o serie de teme, În acest sens, este imperativă facilitarea pro- veghere pentru sectorul organizațiilor de creditare În acest context, Camera de Comerț Americană printre care: cedeelor vamale, nu crearea de noi bariere. De nebancare (OCN), propus de către Comisia Națională opinează că este necesar de modificat cadrul nor- Legea cu privire la SRL: membrii AmCham Mol- asemenea, AmCham Moldova reiterează importanța a Pieței Financiare (CNPF) și a relevat detaliat argu- mativ/legislativ în redacția actuală, cel puțin sub dova au constat că Camera Înregistrării de Stat nu participării mediului de afaceri în procesul de ela­ mentele privind introducerea taxei de supraveghere aspectul excluderii obligativității angajării per- admite convertirea creanțelor în capitalul social al borare a legislației în domeniu. pentru sectorul dat, în mărime de până la 0,01 la soanelor cu dizabilități în sectorul privat. AmCham societăților cu răspundere limitată, excedând preve- sută din volumul creditelor nebancare acordate și consideră drept absolută și arbitrară raportarea pro- derile Legii SRL, fapt ce constituie o îngrădire neîn- leasingului financiar înregistrat, dar nu mai mult de AmCham solicită promovarea proiectului centului de angajați cu dizabilități la numărul to- temeiată a activității de întreprinzător și discriminare 50000 MDL. Legii Poștei tal al angajaților entității/întreprinderii, deoarece, a investițiilor, încălcându-se prevederile constituțio- În avizul adresat Vicepreședintelui CNPF, Iurie AmCham Moldova a solicitat Ministerului Tehnolo- datorită specificului muncii sau al condițiilor de nale și ale Legii nr. 81 cu privire la investițiile în acti- Filip, AmCham Moldova constatase că efectivul de giei Informației și Comunicațiilor al Republicii Mol- muncă, nu toate funcțiile sau posturile de la o în- vitatea de întreprinzător. personal destinat supravegherii sectorului OCN este dova relansarea și promovarea inițiativei legislative treprindere pot fi deținute sau ocupate de persoa­ Registrul Garanțiilor Reale Mobiliare (RGRM): s-a supraevaluat. Adițional, se consideră nejustificată cu privire la adoptarea Legii Poștei. Adoptarea legii nele cu dizabilități. Din acest motiv, este echitabil discutat despre oportunitatea de a oferi creditorilor alocarea unui buget echivalent cu 80% din fondul de noi este necesară atât pentru autoritățile statului, şi corect ca proporția să se raporteze nu la numărul instituționali (bănci comerciale, organizații de mi- retribuție a salariaților pentru cheltuieli de încadra- cât și pentru ramura serviciilor poştale. total de angajați, ci la numărul de posturi de muncă crofinanțare și companii de leasing) posibilitatea de re și formare profesională. Potrivit AmCham Moldova, legea dată nu core- care, potențial, ar putea fi ocupate de persoanele cu a opera în calitate de operatori activi, cu dreptul de În acest context, AmCham Moldova susține că spunde cerințelor actuale, fapt ce nu permite re- dizabilități. a înregistra propriile creanțe gajate. Suplimentar, calcularea valorii maxime a taxei trebuie să fie ra- alizarea obligației statului de garantare a funcționă- AmCham a propus recomandările și completările reprezentanții AmCham au remarcat necesitatea fi- portată la situația social-economică din țară. rii serviciului poștal în conformitate cu actele UPU enunțate în vederea îmbunătățirii legislației în do- nalizării „reformei gajului”, prin lansarea unui sistem (Uniunii Poștale Universale). Promovarea proiectului meniu atât pentru persoanele cu dizabilități, cât și operațional nou. de lege ar asigura liberalizarea treptată și contro- pentru angajatori. Legea Publicității: s-a enunțat necesitatea pro- Fiscalitate movării noii legi cu privire la publicitate. Conform AmCham a propus îmbunătățirea me- Planului de acțiuni al Guvernului, a fost asumată libe­ canismului de restituire a TVA-ului Octombrie ralizarea spațiului mediatic și garantarea libertății de Camera de Comerț Americană din Moldova, printr-o exprimare prin promovarea noilor versiuni ale legii scrisoare adresată ministrului finanțelor, Anatol Ara- publicității și legii presei, Ministerului Justiției fiin- principiu pe subiectele conflictuale și să promoveze pu, s-a expus în privința Proiectului Hotărârii Guver- Reglementarea afacerilor du-i delegată misiunea de a realiza obiectivele date proiectul. nului privind restituirea taxei pe valoare adăugată. Ministerul Economiei a organizat o (termenul-limită: trimestrul I, 2014). Controalele de stat: s-a discutat despre necesi- Printre recomandările enunțate se regăsesc: Ministrul Justiției, la rândul său, a susținut iniția- întrevedere cu asociațiile de investitori tatea modificării Legii 131/2012 privind controlul de amendarea noțiunii de active materiale pe termen tivele AmCham orientate spre îmbunătățirea cadrului din Moldova stat asupra activității de întreprinzător, în vederea lung, în conformitate cu noile Standarde Naționale legislativ și normativ din țară. Mai mult, Vladimir Ce- limitării acțiunilor nejustificate/abuzive ale organelor de Contabilitate (SNC), excluderea prevederilor care Ministrul Economiei a invitat reprezentanții aso- botari și-a exprimat intenția de formare a unui grup de control și reducerea competențelor în vederea con- se suprapun și amendarea tipurilor de cheltuieli care ciațiilor de business, printre care și AmCham, la o se- de lucru comun pentru evaluarea situației actuale în troalelor inopinate. ar putea fi incluse în investiții capitale prin listarea siune de dialog. domeniul controlului de stat asupra activității de în- Taxele-drawback: s-a menționat necesitatea evită- mai multor genuri de cheltuieli compatibile cu noți- În cadrul întâlnirii, AmCham a pus în discuție ur- treprinzător, grup care va formula propuneri concrete rii pierderilor pentru investitori odată cu punerea în unea de investiții capitale. mătoarele subiecte: Comerțul interior: s-a enunțat și remediile necesare pentru soluționarea proble- aplicare din 1 ianuarie 2016 a Protocolului II din cadrul Astfel, AmCham Moldova urmărește îm- necesitatea promovării proiectului de lege de modi­ melor existente în acest domeniu. ficare și completare a Legii 231/2010 cu privire la Acordului de Asociere RM-UE, ce conține prevederi vi- bunătățirea Hotărârii, în general, dar și a Regulamen- comerțul interior, prin care autorizațiile de funcțio­ zavi de imposibilitatea beneficierii de scutiri de la pla- tului privind restituirea taxei pe valoarea adăugată, nare ar fi substituite prin notificarea Administrației ta taxelor vamale pentru componentele neoriginare în Servicii financiare în particular. cazul produselor ce urmează a fi exportate în UE. Publice Locale despre inițierea activității comerciale. Recomandările AmCham față de proiectul de Proiectul fiind tergiversat prin avizările repetate, în Obstacolele în desfășurarea afacerilor: s-au abordat AmCham s-a expus asupra proiectului de cazuri concrete a companiilor în care autoritățile sta­ lege cu privire la Biroul Istoriilor de Credit același timp, proiectul presupune eliminarea unor lege privind Serviciul Fiscal de Stat acte permisive/funcții de control ale unor autorități. tului, fie prin lipsa intervenției sau intervenției abuzive, AmCham a propus o serie de recomandări Comi­ În mod firesc, aceste autorități nu susțin inițiativa, au participat la dezvoltarea concurenței neloiale și au siei Naționale a Pieței Financiare, prin care susține AmCham a înaintat Inspectoratului Fiscal Principal prezintă avize negative și blochează procesul. Este îngreunat desfășurarea afacerii. Ministerul Economiei proiectul de lege privind Biroul Istoriilor de Credit. de Stat poziția sa privind modificarea și completarea necesar ca Ministerul Economiei să ia o decizie de și asociațiile au convenit asupra formării unui grup de În avizul adresat Vicepreședintelui Consiliului de regulamentului cu privire la reținerea impozitului pe 38 Policy / Advocacy 39

venit din salariu și din alte plăți efectuate de către Registrului Unic al Procurilor Autentificate Notarial. Amendamentele propuse au fost aprobate, iar la patron în folosul angajatului, precum și din plățile Sănătate AmCham a constatat cu regret că, la un an 4 decembrie a avut loc întâlnirea membrilor Comi- achitate în folosul persoanelor fizice care nu prac- Evoluția amendării regulamentului privind și jumătate de la aprobarea amendamentelor la tetului cu reprezentanții Agenţiei Medicamentului şi tică activitatea de întreprinzător pentru serviciile autorizarea produselor medicamentoase Legea cu privire la gaj, implementarea „Registru- a Dispozitivelor Medicale cu scopul definitivării as- prestate și/sau efectuarea de lucrări. Comitetul pentru Îngrijirea Sănătății din cadrul Am- lui garanțiilor reale mobiliare” rămâne a fi una din pectelor tehnice vizavi de noile prevederi. Printre recomandările AmCham se numără și Cham a emis o serie de recomandări către Agenția restanțele Ministerului Justiției. Nu în ultimul rând, necesitatea detalierii adiționale a noțiunii de „plăți Medicamentului și Dispozitivelor Medicale și Minis- conform indicației Guvernului nr. 0105-24 din 6 feb- acordate angajatului de către patron pentru recupe­ ruarie 2014, Ministerul Justiției urma să elaboreze Recomandările AmCham pe marginea terul Sănătății cu privire la reglementarea autoriză- Proiectului Hotărîrii de Guvern privind rarea cheltuielilor personale și plăți în favoarea an- rii produselor medicamentoase de uz uman și intro- „Registrul Unic al Procurilor”, având drept scop com- gajatului efectuate altor persoane” sau „excluderea ducerea modificărilor post-autorizare. baterea fenomenului de circulație a procurilor falsifi- modificarea și completarea HG nr. 1387 obligației de prezentare a unei noi cereri pentru Accentele primordiale cuprind aspectele ce regle- cate sau a copiilor contrafăcute. cu privire la aprobarea Programului acordarea scutirilor în cazul modificării datelor ge­ mentează ambalajul primar și secundar. Recoman- AmCham a exprimat preocuparea în legătură cu nerale precum numele sau domiciliul” ș.a. întârzierea dării în exploatare a soluției tehnice afer- unic al asigurării obligatorii de asistență dările propuse de AmCham Moldova sunt pe mar- medicală ginea prevederilor Ordinului Ministerului Sănătății. ente, pentru dezvoltarea căreia a fost alocat și utili- zat bugetul de 325 000 lei. Mai mult ca atât, soluția În data de 26 noiembrie, AmCham Moldova a remis tehnică a fost prezentată părților interesate încă la o scrisoare către Ministerul Sănătăţii, incluzând un Noiembrie începutul anului curent, în data de 15 ianuarie 2015. şir de recomandări vizavi de proiectul de modificare Scrisoarea se încheie cu o serie de argumente în și completare a Hotărîrii de Guvern nr. 1387 din Comentariile enunțate de AmCham au scopul de a vederea implementării reformelor vizate, în particu- 10.12.2007 cu privire la aprobarea Programului unic Reglementarea afacerilor îmbunătăți situația actuală în ceea ce privește gu- lar cu privire la înregistrarea propriilor creanțe garan- al asigurării obligatorii de asistență medicală. Camera de Comerț Americană din vernarea corporativă. tate, cât și comentarii de ordin tehnic privind crearea AmCham consideră neîntemeiată propunerea Mi­ Moldova a inițiat dialogul privind cadrului normativ privind operabilitatea Registrului nisterului Sănătății de a limita drepturile pacienților/ eficientizarea Legislației în domeniul Garanțiilor Reale Mobiliare. contribuabililor și solicită respectarea legis­lației în Servicii financiare vigoare. importului și exportului produselor și a AmCham Moldova recomandă includerea substanțelor periculoase pentru stratul companiilor de leasing în lista agenților Comerț și producere de ozon AmCham propune înlesnirea procedurii bancassurance. AmCham a sesizat Ministerul Mediului, Ministerul de restituire a TVA în cadrul comerțului În contextul definitivării unor amendamente la Legea Economiei și Serviciul Vamal cu privire la dificultăţile cu privire la asigurări, AmCham Moldova a propus internațional întâmpinate de agenții economici în procesul obţi­ analiza opțiunii de a permite companiilor de leasing Camera de Comerț Americană din Moldova a expediat nerii autorizației de import pentru bunurile ce conţin de a activa în calitate de agent bancassurance. Ast- o scrisoare către Ministerul Finanțelor și alte insti- substanțe nocive, care cad sub incidenţa Legii nr. 852 fel, Camera de Comerț Americană din Moldova și-a tuții de stat, abordând o serie de probleme practice din 14.02.2002. propus asigurarea unui tratament egal, dar și oferirea cu care se confruntă agenții economici în procesul so- AmCham reiterează faptul că susține inițiativele posibilităților de dezvoltare a industriei de leasing, licitării de restituire a TVA, în cazul efectuării expor- Ministerului Mediului de salvgardare a spațiului similar altor industrii de finanțare prin creditare. turilor. În cele din urmă, sunt elucidate deficiențele național ecologic și de armonizare a legislației națio- atestate de către agenții economici exportatori și nale la standardele europene, astfel încât Protocolul prestatori de servicii de transport internațional. de la Montreal privind substanțele care epuizează Comentariile AmCham la proiectul de stratul de ozon să fie respectate, însă autoritățile „Regulament privind circulația valorilor abilitate prin lege cu funcții de reglementare și de mobiliare pe piața de capital” Sănătate control al activității de întreprinzător trebuie să În data de 9 decembrie, AmCham Moldova a expediat Amendamente propuse de AmCham la servească în egală măsură atât intereselor societății, o scrisoare către Comisia Națională a Pieţei Financia- Regulamentul cu privire la autorizarea cât și a sectorului privat, în vederea evitării unor re, conținând o serie de comentarii și recomandări la reglementări excesive în derularea afacerilor. medicamentelor – acceptate de proiectul „Regulamentului privind circulația valorilor către Agenția Medicamentului și a mobiliare pe piața de capital”, act normativ ce vine Codul Guvernării Corporative în atenția să consolideze prevederile legislației aferente circu- Dispozitivelor Medicale AmCham lației valorilor mobiliare. AmCham a venit cu o serie Timp de un an, Comitetul pentru Îngrijirea Sănătății Comentariile pe marginea proiectului Codului de Gu- de propuneri orientate spre optimizarea Proiectului, din cadrul AmCham a participat la consultările pe vernare Corporativă (CGC) a fost supus consultărilor inspirate din cele mai bune practici internaționale în marginea ordinului Ministerului Sănătăţii cu privire publice de Comisia Națională a Pieței Financia- domeniu. la reglementarea autorizării produselor medica- re. Astfel, CNPF consideră un imperativ ca CGC să mentoase de uz uman şi introducerea modificărilor reprezinte un document cu caracter de recomandare AmCham semnalează tergiversarea postautorizare – în special la aspectele ce regle- mentează ambalajul primar și secundar. pentru societățile pe acțiuni, fiind bazat pe cele mai implementării reformei cu privire la bune practici internaționale. În aceeași ordine de În urma eforturilor semnificative din partea mem- idei, AmCham consideră că, având un caracter de Registrul Garanțiilor Reale Mobiliare brilor Comitetului pentru Îngrijirea Sănătății în ve- recomandare, Codul Guvernării Corporative ar tre- AmCham a semnalat autorităților despre tergiversa- derea perfecţionării prevederilor Regulamentului cu bui să contribuie la dezvoltarea bunelor practici de rea implementării unor reforme orientate spre mo­ privire la autorizarea medicamentelor şi armonizării conduită și să puncteze eficiența reglementării, sau, dernizarea și securizarea cadrului de reglementare cu cu directivele europene, AmCham Moldova a prezen- eventual, să o completeze sub un aspect sau altul. privire la raporturile juridice de gaj și a implementării tat setul de propuneri finale. 40 Policy / Advocacy 41

ary or of other mandatory payments. At the same time, the employee will be bound to resume the Success Stories work within three working days after payment of salary or other obligatory payments, or being notified on transfer of such payments on his/her State Inspections improve the regulatory framework. Additionally, bank card. AmCham has launched a series of seminars targeted During 2015, AmCham noted with worry the in- • Parties will be allowed to terminate the individ- at informing AmCham members on the actions that creasing number of abusive inspections carried out ual employment agreement by mutual written they need to take when faced with planned or unan- on various economic operators by different control consent. Prior to these amendments such pos- nounced inspections. bodies, such as the General Prosecutor’s Office, Na- sibility of termination of the individual employ- tional Anticorruption Centre, Ministry of Internal Af- As a result of these efforts, the Parliament has ment agreement was not provided for by the law. adopted the law on the moratorium on state in- fairs through the local police, State Tax Service and • Conditions based on which employee may be dis- spections, which established a three months ban Customs Service. These actions give cause to a great missed for unauthorized absence from work have on planned and unannounced inspections, including concern, since they are not justified by a concrete been clarified. Thus, according to the amend- the fiscal, financial and customs ones. In the mean- legal basis, but rather constitute a result of the dis- ments, lunch break will not be taken into account time, the regulatory reform pertaining to state in- cretionary indications given by the authorities listed for determining the period of unauthorized ab- spections shall be carried out. above, as the control officers confess themselves. sence. Moreover, the state authorities are undertaking • Upon issuing the Order to dismiss the employee thorough inspections on the activity of companies Labor Code Amendment related to the liquidation of the unit, reduction of with local and foreign investment, resulting in the AmCham Moldova actively promoted a set of recom- staff number or personnel structure, the employ- application of sequesters on their goods and, hence, mendations for Labor Code improvement, as the La- er got additional opportunity to motivate the de- completely obstructing their operation. bor Code improvement remains to be an imperative cision on liquidation, reduction of staff number The immediate and unlimited character of such necessity. The main goal was to further exclude gaps or personnel structure – not only from the legal, measures, given the serious nature of their effects, in national labor regulations, through aligning the but also the economic point of view. equals to an instant punishment, in the absence of a outdated provisions with the current business envi- • During the procedure for dismissal of the employ- fair trial. Therefore, it violates the principle of pre- ronment and ensure a fair treatment of both parties ee due to reduction of staff number or personnel sumption of innocence. The consequences of this to the labor agreement. structure, the employer will be bound to propose, kind of treatment cannot be effectively and timely After many debates and a long negotiation pro- in writing, to the notified employees another job Cham engaged in an active dialogue with the Min- reversed by a judicial decision, given the fact that cess, at the end of December 2015, the Parliament (function) within that unit, only in case if such job istry of Justice, consisting of several position papers it takes at least two months for the court to cancel adopted a series of amendments. (function) does exist within the unit and the em- and meetings. AmCham involved in discussions also these measures. The major amendments and supplements to the La- ployee meets the requirements for its position. other stakeholders as World Bank, GIZ, Moldovan In the light of the above arguments, AmCham bor Code: • The procedure for dismissal of the employee in Banks Association and others. AmCham also consol- Moldova has expressed its concerns regarding the • The term of confidentiality clause has been ex- connection with his transfer to another unit has idated its opinion by mass media appearances. increasing number of abusive and unjustified state tended to up to 2 years from the termination of been established. Therefore, on February 26, 2016, the Govern- inspections over economic agents. Thus, in order to the employment agreement. • One of the parents (guardian, trustee) taking ment approved the new regulations, by providing stop these illegal practices, AmCham has requested • Duration of the probation period was increased. care of a child with disabilities will be given ad- the banks with the right to register the goods in the the immediate convocation of the Prime Minister’s ditionally, at the written request, one day off per Register for their own transactions Economic Council. Probation period for unskilled employees has been extended from 15 to 30 calendar days. Pro- month, with payment by the employer of an av- In the aftermath of this meeting, we noted a re- bation period for company manager, his deputies erage salary. sistance from the supervisory bodies, when it came Deferred Payment of Customs Duties and chief accountant shall be 6 months. to presenting their reports on the undertaken in- At the request of several member companies, Am- spections and the actions aimed at reducing the sur- • The list of grounds for suspension of the em- The Implementation of the New Register Cham analyzed the opportunity of implementation veillance. ployment agreement at the initiative of employ- of Pledges of the deferred payment of customs duties mecha- ee was extended. Thus, employment agreement In these circumstances, AmCham Moldova has nism, by studying both domestic legal framework, may be suspended at the initiative of employee Toward the end of July 2014, the Moldovan Govern- initiated a dialogue with the Ministry of Economy and the EU acquis. in case of non-payment or partial payment, for at ment passed a series of amendments to the Law and the Ministry of Justice in order to amend and AmCham sent a series of letters to the Ministry least two consecutive months, of employee’s sal- on Pledges. One of the amendments was related to the redesigning of the Registry of Movable Pledges of Finance and other stakeholders. Further, AmCham and the liberalization of the registry operators. Al- initiated the discussions with its partners USAID though the new provisions were supposed to enter BRITE and EUBAM. Both projects supported the ini- into force by November 2014, the Ministry of Justice, tiative, by keeping discussions with Customs Service institution entitled to implement the reform, did not and Ministry of Finance. manage to meet the terms. To ensure greater engagement from public au- Beginning with 2015, AmCham Moldova engaged thorities, AmCham raised the subject within an Eco- in an active dialogue with the Ministry, aimed at pro- nomic Council under Prime Minister Meeting. Prime viding expertise both on the subsidiary regulations, Minister Gherman issued a Decree appointing Minis- and in matters of testing the new software system. ter of Finance responsible for the implementation of Although most of the AmCham comments and rec- the mechanism. ommendations were taken in consideration, the pos- Later on, AmCham was constantly raising the sibility of creditors to act as registrants of their own need of reforming the customs clearance concept, transactions had been neglected. Therefore, Am- using various means as mass media appearances, 42 Policy / Advocacy 43

Per member companies’ request, AmCham also organized meetings with representatives of the Ministry of Economy and Customs Service to clarify certain aspects as several features of the process of recognition of origin proofs issued by EU member states, peculiarities of issuance and recognition of certificates of origin by the Customs Service, bene- fits of the approved exporter status etc. AmCham developed this effort to ensure an even application of the Moldova-EU Association Agreement, as well as a better understanding from economic agent’s side.

Initiative for Ethical Drug Promotion The American Chamber of Commerce in Moldova is implementing a project entitled “Initiative for Ethi- cal Drug Promotion” (IEDP) funded by the National Endowment for Democracy. The Project targets pro- moting regulatory norms for an ethical and trans- parent process of drug promotion at a national level, encouraging public authorities to adopt a relevant legal framework. The new regulation would align official correspondence, meetings. AmCham also in- Ensuring the Compliance of the the Moldovan legal framework to European practic- cluded the topic within its position paper on 2016 Legislation on Movement of Goods es, namely to Directive 2001/83/EC, which empha- Tax & Customs Policy. sizes the rules of pharmaceutical promotion. Besides its consultative role within the law-making At last, the Ministry of Finance accepted the im- In this respect, AmCham Moldova developed a process, AmCham Moldova monitors the applicabili- plementation of the deferred payment of customs series of activities targeting both short-term and Later on, AmCham Moldova hosted a roundtable ty of the new regulations. duties mechanism. The bill is being promoted to the long-term objectives. Initially, AmCham contracted a aimed at discussing the draft bill on the “Regulation As the EU-Moldova Association Agreement re- Parliament for final approval. consulting company that developed a study “Ethical on Drug Promotion to Healthcare specialists”. The quired an ample review of the domestic legislation Drug Promotion - Approaches and Regulations”. The event served as a forum for discussions among the regarding the certification of origin, the new rules report is focused on quantifying the phenomenon of pharma industry, healthcare specialists and public Regulation of the Customs Terminals in challenged both exporters and importers. There- unfair drug promotion and its impact on the decision authorities that resulted in a defined draft of the the Republic of Moldova fore, in 2015 AmCham delivered a series of actions of the physicians on prescribing drugs. The report new regulation. In 2014, AmCham Moldova launched a new project that would ensure the compliance of the economic was presented to the public within a conference. The Within the Initiative for Ethical Drug Promotion, aimed at regulating the customs terminals. A team agents to the new regulations. AmCham addressed event threw light upon the existence of unethical AmCham managed to develop a successful advoca- of experts from Georgia elaborated a study on issues several letters to the Customs Service on issues and practices of sales promotion by the pharmaceutical cy campaign that resulted in the engagement of the incurred by companies within the customs clearance fatigue provisions of the new legislation. companies’ representatives to doctors. high-ranking officials. process, as well as reveals some major issues in Cus- toms Terminals that, if reformed, will facilitate the international flow of goods, thus having a positive impact on overall companies’ trade activity. AmCham presented the elaborated solutions to the Customs Service, as well as to the CS develop- ment partners USAID BRITE Project and EUBAM. As the regulatory formula was not adjusted to the EU acquis, a working group was established, aimed at elaborating the new provisions. The basis for the new regulations served the reform of the temporary deposits, taking in consid- eration the negotiated rulemaking among Customs Service, EUBAM, USAID BRITE, AmCham and other stakeholders. Although ultimately Customs Service disengaged from the reform process, AmCham continues to pro- mote the need for the reform, raising the topic at different levels. AmCham received assurances from the Ministry of Finance that the proposed mechanism will be re- viewed and considered for the 2017 Customs Policy. 44 Policy / Advocacy 45

AmCham membership in several working groups

Economic Council under ticipation of AmCham Executive 160 draft documents. AmCham the Prime Minister Team. took an active role in this process In this way, AmCham is able and intends to continue this pace In 2015, AmCham continued its to raise membership concerns in 2016, thus helping member activity within the Prime minis- and needs for the business reg- companies to create transparent, (MCA Moldova), entity which im- ments and ideas, American Cham- legislative and normative acts for ter’s Economic Council, consoli- ulations improvement at the PM predictable and business-friendly plemented the Compact Program ber of Commerce contributes to a the non-banking financial markets. dating its position as one of the level. legal framework. in Moldova financed by Millen- successful implementation of the Being a member of this Coun- most active members of this im- The soundest Council initia- nium Challenge Corporation, a Compact program in Moldova. cil, in 2015, AmCham had the op- portant forum. US Government funded agency. On December 31, 2015, Mila portunity to interact directly with tives, which were supported by The Advisory Committee The Council promotes pub- AmCham are: online access to the Currently, after the finalization Malairau was confirmed through the officials from National Com- lic-private sector dialogue to im- taxpayer’s current account; trans- under Customs Service of the Compact Program imple- the Government Decision as a mission, as well as to comment a prove the business environment, mentation period (December 30, Steering Committee member of series of bills aimed at regulating parency of company information: Advisory Council under Customs eliminate major constraints to the 2015), the goals of SDA Moldova the SDA Moldova from the civil collateral, credit history report- names and surnames of company Service is a trade facilitation private sector development, en- represents, among others, the society and private sector. ing, several regulations on capital owners in the Republic of Mol- body, consisting of representa- sure a clear, functioning, non-dis- promotion of public implementa- This confirms AmCham profes- market and other secondary nor- dova are public and free charge; tives of the Customs Service and criminatory and transparent reg- tion capacity, expansion of irriga- sionalism, credibility, experience mative acts governing non-bank- simplifying Moldova’s reporting representatives of associations ulatory framework, improve the tion infrastructure, ensuring the and consolidated economic back- ing financial market. framework; liberalization of sal- involved in external trade. The quality of public services for the sustainability, and facilitation of ground and positions AmCham as ary projects – the right of every Committee aims to promote a business sector, cut red tape and access to finance for agricultural a valuable partner for the public employee to choose the bank functional dialogue and partner- National Confederation bureaucracy and minimize the risk businesses. sector. where to receive their salary; ship between customs and the of corruption, the corruption pre- The Compact Program was the of Employers in RM eliminate the stamp requirement business community and focuses vention component being one of largest assistance program ever As a member of the National Con- for entrepreneurs. on the harmonization of customs Council of Experts within the central consideration of the granted to the Republic of Mol- federation of Employers in Mol- legislation and procedures with Council interventions. dova. It was launched once the National Commission for dova (NCE), AmCham is involved “Guillotine” Working Group EU standards, as well as on the The Economic Council is com- five-year economic development Financial Markets in many of its activities aimed to The National Working Group on implementation of the best inter- prised of three major groups of agreement was signed by the Gov- The council of experts is an ad- foster policy change and estab- Regulatory Reform (otherwise national practices in trade facili- stakeholders: ernment of the Republic of Moldo- visory body within the National lishment of a better business en- called “Guillotine” Working Group) tation. 1. Representatives of business as- va and U.S. Millennium Challenge Commission for Financial Markets vironment. is intended to monitor and revise Within 2015, AmCham had an sociations and private sector; Corporation (MCC) on January 22, (from now on – National Commis- Together with Confederation, new regulations (draft norms excellent opportunity to promote 2. Heads of state institutions (min- 2010, granting $262 million to sion) dealing with the problems of AmCham was actively promoting a elaborated by central state au- trade facilitation reforms through istries, independent agencies); Moldova. The Compact assistance the non-banking financial market set of recommendations for Labor thorities) affecting entrepreneur- digitalization and simplification 3. Donor organizations active in was focused for investment proj- and its stakeholders. The coun- Code improvement. ial activity. This Working Group of the customs clearance proce- the field of business climate re- ects in irrigation infrastructure, cil of experts examines the draft As NCE member, AmCham acts on a permanent weekly basis dures, to interact with Customs forms in Moldova. high-value agricultural produc- legislation and other documents Moldova constantly receives draft and analyses on average 5-6 nor- Service’s officials in order to both tion, and road rehabilitation. elaborated by the National Com- normative acts for review with a mative acts per sitting. The work raise individual concerns affect- Four Economic Council meetings The involvement of AmCham mission on the functioning of the certain impact on business activ- is based on the principle of impar- ing AmCham members, as well with PM’s participation have tak- Moldova in the implementation non-banking financial markets ity. This gives AmCham an excel- tiality and compliance with the as to comment on different legis- en place in the course of 2015. of an investment program of such and corporate governance. The lent opportunity to timely inform basic principles on regulation of lative issues as the regulation of The topics covered: a scale and value brings benefits council also submits to National its members and promptly react entrepreneurial activity (e.g. reg- customs terminals, certification of 1. Meeting on identifying urgent both for MCA and AmCham Mol- Commission proposals for amend- on all legislative initiatives that ulatory impact assessment etc.). origin, determination of customs’ measures to revitalize the coun- dova. Via its suggestions, com- ing, completing and applying the may affect business environment. Being a member of this work- value etc. try’s economy; ing group, AmCham is offered the 2. Meeting on improving the pro- possibility to represent members’ cess of planning and conducting business interests by communicat- Sustainable Development inspections; ing members’ concerns directly to Account Moldova Steering 3. Meeting on suggesting solu- state authorities elaborating draft tions for increasing exports normative acts. It is also a good & Executive Committees volume while harnessing the way to identify and in advance Sustainable Development Ac- DCFTA opportunities. amend draft norms with incon- count Moldova (SDA Moldova) sistencies, unjustified adverse - ef (hereinafter – the institution) is Besides the meetings with PM fects, issues of interpretation etc. a public entity established by the participation, numerous meetings Overall, throughout 2015, Government of the Republic of and discussions were held at the “Guillotine” Working Group ana- Moldova as a successor of Millen- Secretariat level with the par- lyzed a total number of more than nium Challenge Account Moldova AmCham Events 47

Networking at AmCham Events The perfect combination of business and pleasure AmCham Moldova aims to add value on both the professional and personal level

AmCham Moldova offered numerous business and social networking opportunities:

Business Networking Events • Business Breakfasts (James D. Pettit, Ruxanda Glavan, Pirkka Tapiola, Alex Kremer, Armine Khachatryan, Vladimir Cebotari, Octavian Armașu) • “Welcome Back” Networking Cocktails • “Meet the Candidate” Business Cocktail • AmCham Annual General Member Meeting • Knowledge Seminars (New since 2015) • Christmas Networking Reception • Young Professionals Program • Thanksgiving lunch with mass media • Informal meetings with mass media • Round Tables

Social Networking Events • 4th of July Celebration AmCham • Halloween party for kids

Events Through AmCham events, we allow our members to build and strengthen the business community through effective visibility. Whether sharing relevant knowledge or gaining relevant experience, members have excellent opportunities to connect with other high level executives, diplomats and politicians in a variety of interesting settings.

Events & Meetings at a glance

Participants at AmCham AmCham events 1556 events in 2015 86 & meetings in 2015

Meetings with Committee Sessions of Young 86 authorities 54 meetings in 2015 11 Professionals in 2015 48 AmCham Events 49

Business Breakfasts

Special Guests: • H.E. Mr. James D. Pettit, • H.E. Mr. Pirkka Tapiola, • Mrs. Armine Khachatryan, U.S. Ambassador to Moldova Head of the European Union IMF Resident Representative • Mrs. Ruxanda Glavan, Delegation to Moldova • Mr. Vladimir Cebotari, Minister of Labor, Social • Mr. Alex Kremer, Country Minister of Justice Protection and Family Manager for Moldova, • Mr. Octavian Armașu, World Bank Minister of Finance 50 AmCham Events 51

“Meet the Candidate” Annual General Member Meeting

The Annual General Member Meeting is one of the most significant and awaited event at AmCham. In May, AmCham Mol- Business Cocktail dova has held its 2015 Annual General Member Meeting to elect the new AmCham President & Board of Directors. The new Board of Directors was elected to serve the organization for the 2015 – 2017 mandate. Cristina Harea was re-elected as AmCham President by all members in attendance. “Meet the Candidate” Business Cocktail is design to introduce candidates running for positions as Board members. The candidates have the opportunity to present their reasons for wanting to serve on the AmCham Board of Directors and answer questions from other members and guests regarding their ideas and prospects of further development and expansion of AmCham’s successful operations in Moldova. 52 AmCham Events 53

Welcome Back Networking Cocktails

AmCham members have great opportunities to build their business and social networks, share information about the latest political and economic issues impacting the business community. 54 AmCham Events 55

USA Independence Day

The 239th Anniversary of USA Independence Day was celebrated in the Republic of Moldova by the American Chamber of Commerce in Moldova. With an attendance over 200 people, the atmosphere was charged with crowds of friends, Latino music, the smells and taste of the best of American grill, dancing, games and compe- titions for kids and adults. The AmCham Independence Day celebration is a unique blend of the best traditions Event Sponsors: to celebrate the gift of freedom. 56 AmCham Events 57

Halloween Christmas

Creativity was abound as participants AmCham members and partners had a wonderful opportunity to meet and cel- came dressed as Dracula, little red ebrate the success of AmCham Moldova in 2015. During this year, AmCham has riding hood, witches, black cat and Event Partners: worked closely with the Moldovan government and business leaders in a wide everything in between. range of activities that include participation in legislative reforms, direct support for our member companies and much more, all of which is intended to foster a more favorable business climate in Moldova for foreign trade and investment. 58 AmCham Events 59

AmCham Young AmCham Joint Events Professionals Program, & Partnerships th 4 Generation • EU-Republic of Moldova Deep and Comprehensive Free-Trade Area (DCFTA): achievements and AmCham Moldova proudly launched PwC Moldova Anastasia perspectives for local companies the 4th edition of the Young Profes- Dereveanchina sionals Program in September 2015. 26 • Round Table: “Modernizing Sarob Elena Delijuc outstanding young professionals em- Moldova’s employment record ployed at AmCham member companies Trans Oil Eugen Baltag system” became part of the 4th generation. The Trigor Viorica Ataman aim of the program is to develop the • E-Government, Smart for a Smart leadership potential of the promising Business: Opportunities, Challenges young professionals. The benefits of the and Ideas. Let`s talk about it! program include interactive workshops, “Today`s Leaders for • Round Table on Negative Registry trainings, lectures, meetings with top Tomorrow`s Leaders” of Active Debtors business leaders and social networking with the most important aspect being The main purpose of this series is to • Meeting with National Commission the easy integration into the AmCham provide an opportunity for participants for Financial Markets to learn directly from top business ex- Moldovan business environment.. • Meeting with the Head of ecutives. The focus is on how CEOs Department, Origin of Goods achieved their success and the advice a Young Professionals CEO would offer to the younger genera- • Meeting on non-cash payment th tions as future leaders in their career de- – 4 Generation • Seminar on drawback provisions velopment. Through the series “Today`s Avon Doina Babcinschi Leaders for Tomorrow`s Leaders”, Am- Cham intends to build a strong relation- BCR Chisinau Dumitru Matco ship with the young professionals and BDO Diana Minzararu provide a platform for senior leaders to meet the new generation, so that both Coca-Cola Nicolae Cerescu parties can benefit from this opportuni- Draexlmaier Vasile Pogor ty in the long run. Ernst & Young Lilia Colin Thanks to our speakers, we succeeded in covering the following topics this year: Efes Vitanta Sergiu Emilian Leadership & Managerial Skills; Public Efes Vitanta Andrei Prunici Speaking; Project Management; Speech Writing, Leadership & Management; Ne- Express Leasing Irina Stascu gotiation for mutually satisfying results. Gas Natural Fenosa Mantea Andrei AmCham Moldova would like to take the opportunity to thank all GBS Vladimir Codreanu speakers who accepted our invitation Grawe Carat Diana Malcoci and shared their valuable experience and knowledge to the program partici- JTI Dumitru Marcu pants. Mary Kay Elena Jarovtev Carmina Vicol, CEO of Prime Capital; Medpark Natalia Buzu Dan Nutiu, General Manager, DAVRO company; Lucia Berdos, owner of Metro Cash & Carry Alexandr Untila Beauty Salon “Cristis”, “Felicia Optic Microinvest Dumitru Dragutan Center”, “Berd`s Design Hotel”; Angela Gladei, General Director, Total Leasing Orange Andrei Slesari & Finance; Traian Nechifor, Country Manager Moldova, Coca-Cola Bottlers Orbico Taia Munteanu Chisinau; Alexandru Bordea, Trainer, Pedersen & Partners Marina Evenda; Marina Moraru, Director Gutuleac-Nicolet of Moldova Operations, Mary Kay Moldova; Svetlana Japalau, Managing Petrom Victoria Simion Director, BDR Associates - Strategic Philip Morris Adrian Vrabie Communication. Program Sponsor 60 Amcham Events 61

AmCham Moldova – active member of AmChams in Europe

AmChams in Europe (the European Council of American Chambers of Commerce) is a network of chambers across Europe. Its mission is to exchange best practice ideas, mutual member company benefits and to provide a forum for discussion, debate and where necessary representation on issues relevant to the European business environment.

AmCham Moldova at the present the latest achievements with- tions from the finalists of the 2015 in the Transatlantic Trade and Invest- Creative Network Competition. Addi- Annual Brussels Policy ment Partnership negotiation process, tionally, AmCham Italy organized a Briefing that in long run will affect the busi- fantastic program networking events Within March 18 – 20, 2015, Am- nesses from Moldova; and the annual with their members, key partners and Chams in Europe members partici- update on the trade, investment and high-level dignitaries. pated in a two-day conference which jobs data between the US and EU. AmCham Moldova was represent- consisted of interactive panel ses- ed by Mila Malairau, Executive Direc- sions, guest speakers and working tor & Elena Buzu, Project Manager. lunches, which aimed to present to AmChams in Europe Meet in Participants attended a welcome the AmChams the latest updates on Milan to Share Best Practices reception at the residence of the Con- EU policy priorities and trends. Addi- On Sept. 30, representatives from 27 sul General of the US in Milan, Am- tionally, the participants had a chance AmChams gathered in Milan, Italy for bassador Philip T. Reeker, attended to network with their peers and many the 2015 AmChams in Europe (ACE) by representatives of the USA Pavil- EU representatives, as well as to Best Practices Conference, which was ion, including Ambassador Douglas share the best practices on lobby and hosted by AmCham Italy during their T. Hickey, Commissioner General of advocacy issues. 100th Anniversary celebration. the USA Pavilion. A meeting was also The main bout of the event was This year’s program featured best held at the Palazzo Isimbardi with the the Transatlantic Conference. The practices sessions on a variety of leaders of the City of Milan. conference was an opportunity to relevant topics as well as presenta- Independent Auditor’s Report 63

Report on the We have audited the accompanying financial statements of American Financial Statements Chamber of Commerce Moldova (“AmCham”), which comprise the balance First Audit International sheet as at 31 December 2015, and the income statement, statement of 126, M. Dosoftei St., Office 1, MD-2004, changes in equity and cash flow statement for the year then ended, and Chisinau, Moldova a summary of significant accounting policies and other explanatory notes. Tel: +373 22 213 452 Management is responsible for the preparation and fair presentation Fax: +373 22 605 872 / 605 874 Management’s Responsibility for the of these Financial Statements in accordance with National Account- Email: [email protected] Financial Statements ing Standards approved through the Moldavian Ministry of Finance: No. Website: www.fai.md 118/06.08.2013 and for such internal control as the Management deter- mines is necessary to enable the presentation of consolidated Financial Statements that are free from material misstatement, whether due to fraud or error.

Auditor’s Our responsibility is to express an opinion on these Financial Statements based on our audit. We conducted our audit in accordance with Interna- Responsibility tional Standards on Auditing. Those Standards require that we comply with ethical requirements and plan and perform the audit to obtain rea- sonable assurance whether the financial statements are free from mate- rial misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the Financial Statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial statements, wheth- er due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit proce- dures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal con- trol. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by Independent the Management as well as evaluating the overall presentation of the Financial Statements.

We believe that the audit evidence we have obtained is sufficient and Auditor’s appropriate to provide a basis for our audit opinion.

Opinion In our opinion, the accompanying financial statements give a true and Report fair view of the financial position of the American Chamber of Commerce Moldova as of 31 December 2015 and of its financial performance and To the members its cash flows for the year that ended in accordance with the National of the American Chamber Accounting Standards adopted in the Republic of Moldova. of Commerce in Moldova Other Matter This report, including the opinion, has been prepared and is intended solely for the information and use of the management of AmCham. As a result, the report may not be suitable for another purpose.

First Audit International Chisinau, Republic of Moldova April 04, 2016 64

INCOME-EXPENSES Report as of December 31st, 2015 All figures in USD

Year 2015

OPENING BALANCE 47213

Incomes From Membership 167 993 From Sponsorship 37625 Total Income 205618

Expenses Program Expenses Advocacy & Lobbying 76 929 Business & Social Networking 35 199 Member Support & Services 12 176 Promotion of Moldova abroad & Investment Attraction 2 396 Total Program Expenses 126700

Administrative & Operating Expenses Professional Services 13 179 Occupancy 23 831 Travel & Meetings 6 396 Office Expenses 24 617 Total Administrative & Operating Expenses 68023

Total Expenses 194724

CLOSING BALANCE 58107 66 Membership Programs 67

Business Business Visa Program Matchmaking AmCham Moldova members continue to benefit from the Business Visa Facilitation Program offered by the U.S. Embassy, a program that Finding U.S. and Entering the European Partners Moldovan Market significantly reduces the waiting time before visa interview appointment As part of our mission to foster a American Chamber of Commerce by providing access to special appointment time. more favorable business climate strives to work jointly towards im- in Moldova for foreign trade and proving the climate for developing investment, the American Cham- foreign investment and trade with ber of Commerce in Moldova Moldova by offering assistance to offers matchmaking services to businesses that are interested in assist members in finding U.S. and entering Moldova, assisting with other foreign partners. general consulting on the Moldo- van market, connecting them with We use our extensive network of AmChams within a well-developed international businesses and more network of Moldovan government than 126 AmChams worldwide, and business leaders, and provid- as well as our close relationship ing customized services based on with the U.S. Embassy in Moldova individual businesses’ needs. and US Commercial Services in Romania and Ukraine to address Including: businesses’ specific needs while searching for foreign partners and • Providing the information on trade opportunities. the country investment climate and business opportunities; Including: • Helping to identify legal and • Providing contact information regulatory issues; for potential partners; • Making introductions to busi- The Business Visa Program is This service is offered to the In 2015, thanks to our excellent • Providing information on mar- ness and government leaders; ket conditions and investment designed to support bilateral following individuals: cooperation with the U.S. Embassy • Assisting with logistics on trade and investment between in Moldova, all AmCham members climate of specific sectors and Business Visa: Only to the direct visits to Moldova; the United States of America and • who applied for a visa via AmCham countries; full-time employees of AmCham the Republic of Moldova, and to Moldova Business Visa Program • Setting up meetings with member companies; U.S. Visa facilitation; facilitate visa processing for busi- received it successfully. • potential partners. ness travelers while maintaining • Business/Travel Visa: Only to • Assisting with logistics when the highest visa security standards the AmCham member compa- The Consular Section encourages visiting potential members; possible. nies’ CEOs and their immediate companies to plan ahead and to Direct hired employees of AmCham family. obtain visas in advance for staff who • Providing connections to other member companies, who are trave­ may have a future need to travel. AmChams around the world. ling to do legitimate company business, are eligible for expedited visa interviews at a time reserved for AmCham Moldova members.

Membership Programs 68 Membership Programs 69

Member Discount “Visit Europe” Program Travel Guide The Member Discount Program is a great reminder of the tangible day to day “Visit Europe” is a bi-monthly online regional tourism guide where AmCham benefits of AmCham membership and provides each member with a great Moldova members can highlight their businesses, upcoming events, and spe- opportunity to offset the cost of their membership fee. cial offers through the regional AmCham network. It is designed to provide members with discounts on products and services “Visit Europe” highlights upcoming events and features special offers to mem- that are useful to businesses and their employees. bers of AmChams in the region.

Take advantage of discounts on goods and services ranging from business to entertainment. Look for “This place offers discount for AmCham members” sticker to take full advantage of the American Chamber of Commerce in Moldova “Member Discount Program”. Membership Directory 71

Efes Vitanta Moldova Brewery Nestle AmCham Electra Norte Molwind Nova Poshta Express Leasing Orange Members EY Moldova Orbico Moldova FinComBank Orhei-Vit First Audit International P.A.A. Tax, Legal, Accounting Abbott Garanție Pedersen & Partners ACI Partners Gladei & Partners Pegas Agro Mester HD Glass Container Company Petrom Moldova Alo GlaxoSmithKline Philip Morris Management Autodoctor Services B.V. , Representative Grant Thornton Avon Moldova Office in the Republic of Moldova Grawe Carat Asigurări Baker Tilly Klitou and Partners Politrans Hammer Banca Comercială Romană PricewaterhouseCoopers (PwC) Chișinău Herbalife Moldova BASS Systems Hideco Prime Capital Bayer Imperial Tobacco Raiffeisen Leasing BDO Audit & Consulting Imunotehnomed Red Union Fenosa BDR Associates-Strategic Incaso Reglatrans Communication Indigo Ogilvy Rilvan Group Bemol Retail Indra Sisteme Ritlabs Berlin-Chemie / Menarini IuteCredit Roche Best Western Plus Flowers Hotel JT International Luxembourg, Rompetrol Moldova Representative Office in the British American Tobacco – Rural Finance Corporation Moldova Republic of Moldova Sanofi Moldova Business Development Capital KB-Walkoma Sarob (BDC) KPMG Moldova Schoenherr Attorneys at Law BTA 28 Călărași Lafarge Sudzucker Moldova Membership Carlsberg Lear Corporation Sun Communications Chamber of Commerce and Legal Solutions Industry Republic of Moldova Tacit Knowledge Directory Maib-Leasing Chemonics International Takeda Pharmaceutical Mary Kay Moldova Coca-Cola Bottlers Chișinău Total Leasing & Finance Medpark International Hospital Comertbank Trans Oil Group of Companies Metro Cash & Carry Moldova Credit Rapid Trigor AVD Microinvest DAAC Hermes Trimetrica Microsoft Moldova Danube Logistics, Giurgiulești Țurcan Cazac Law Firm International Free Port Moldcell Vernon David Deloitte Moldova Agroindbank Victoriabank DHL Moldova Monicol Xerox DRA Draexlmaier Automotive NCH Advisors INC, Representative Office in the East Europe Foundation Republic of Moldova Easy Credit Nefis 72 Membership Directory 73

va. The company has established Activity: Baker Tilly Moldova is a a modern Outlet in Stauceni with leading firm of auditors, accoun- a showroom, workshop with all tants and business advisors. Mem- Name: Abbott Name: ACI Partners necessary equipment and tools. Name: Autodoctor Name: Avon Moldova ber of Baker Tilly International, 8th Type: Pharmaceuticals/Cosmetics Type: Legal Services for Business Agro Mester HD has the possibili- Type: Automotive and Suppliers/ Type: Pharmaceuticals/Cosmetics largest Accountancy Networks, it Tel: (+373 22) 228 410 ty to offer to its customers all the provides premier accountancy, as- (+373 22) 279 323 Car Dealership Tel: (+373 22) 267 676 Tel: necessary machinery, maintenance surance, tax and specialist business Fax: (+373 22) 228 723 Tel: (+373 22) 498 226 Fax: (+373 22) 279 337 service and parts. Fax: (+373 22) 270 142 advice, drawing on internationally Email: [email protected] Email: [email protected] Fax: (+373 22) 498 226 Email: [email protected] recognized industry and service line Address: 40, S. Lazo St., 7th floor, Address: 65, Stefan cel Mare Blvd., Email: [email protected] Address: 65, Stefan cel Mare Blvd., experts in 131 countries. Baker Tilly MD-2004, Chisinau, Moldova Office 806, MD-2001, Chisinau, Address: 18/1, M. Sadoveanu St., Office 500, MD-2001, Chisinau, International is represented by 165 Web: www.abbott.com Moldova MD-2044, Chisinau, Moldova Moldova firms in 141 countries and 28.000 people worldwide. Country Manager: Victor Rotaru Web: www.aci.md Name: ALO Web: www.gbs.md Web: www.avon.md 20 directors and 300 profes- Activity: Abbott is a brand com- Managing Attorney: Cristina Martin Type: Telecommunications General Director: Serghei Babenco CEO: Roxana Popescu pany with a 125-year history. sionals offer services of the high- Activity: ACI Partners is a dy- Tel: (+373 22) 290 290 Activity: GBS Company was found- Activity: Avon is the world’s leader est standards to more than 6.000 Abbott is a global, broad- namically growing Moldovan law ed on August 25, 1995, under the in direct sales cosmetics that has Fax: (+373 22) 276 671 businesses operating both nation- based health care company de- firm with an expanding network “AutoDoctor” trademark. Today it sales of over $10 billion and over ally and internationally across all Email: [email protected] voted to discovering new med- of partners throughout Europe. is one of the largest companies in 45,000 employees. It is a company industries. icines, new technologies and ACI Partners was established by Address: 84, Mitropolit Varlaam St., sales of auto parts and automotive for women with a presence in over Baker Tilly has been operating new ways to manage health. The separation of the legal business MD-2001, Moldova service industry in the Republic of 100 countries, on all continents, in Moldova since 2007 and is cur- products span the continuum from Ernst & Young Moldova and Moldova. and with over 6.2 million represen- Web: www.alo.md rently among the top 5 Internation- of care, from nutritional prod- as such it draws from the latter’s tatives. General Manager: Orchun Akchinar GBS Company is the official al accountancy firms. It employs ucts and laboratory diagnostics long-acknowledged ability to offer representative of more than 60 Avon began its “conquest” in Activity: ALO Company, the com- more than 15 professionals and it through medical devices and competent advice. ACI Partners’ world famous brands of auto Moldova in 2001 and after over 10 pany with the foreign capital was is recognized as an ACCA Platinum pharmaceutical therapies. Abbott business strategy is to deliver a parts, oils and accessories. The successful years of activity it has founded in 2001 to act on GSM employer. comprehensive line of products solid and reliable service, which company has 10 branches of retail become the leading company in the trade field. From the beginning, it Baker Tilly in Moldova provides encircles life itself – addressing the clients may turn to whenever and wholesale trade, centralized direct sales segment. became the first official Moldcell a comprehensive package of profes- important health needs from in- they need.To reach this goal, ACI technically stocked warehouses, distributor in Moldova. The collab- Avon is a business that offers a sional services, such as: audit of the fancy to the golden years. Abbott Partners employs a personalized with an area of 3000 sq. m. as oration between ALO and Moldcell rich diversity of products, gives the financial statements, internal audit, is working to help people in their approach to each client, showing well as service center, which is has proved to be successful based chance to make extra earnings and outsourced accounting, tax advisory quest for a healthy lifestyle. Fol- a genuine respect for their values equipped with advanced technical lowing this path for over a centu- on trust, professionalism and orien- is involved in social campaigns that and corporate finance services. and unqualified commitment to equipment and skilled workers. concern the issues of the 21st centu- ry, Abbott provides a significant tation to prosperity. Baker Tilly Moldova has exten- their interests and needs, steadily The personnel of the company ry woman. Since 2005, Avon has in- contribution to health protection In constant development, we sive experience in the audit of pub- investing in knowledge and data totals more than 145 people, and vested approximately $65,000 USD by actively and faithfully putting are continuing to invest in the lic entities, internationally financed management and ensuring a work- its vehicle fleet consists of 30 cars in social responsibility projects. into practice the latest scientific ing environment consistent with shops’ new style, new design to which carry out delivery of goods companies and medium-to-large In 2011, Avon Moldova regained achievements. their clients’ quality demands and make easy access to new products, on all territory of the Republic of Moldovan owned companies. its leadership position on the market The head office is located high expectations. innovations of modern technolog- Moldova. Since October 2014 GBS The company is included in the by being the first choice for women in Chicago, USA. The company’s ical devices, bringing European is also the Official Chevrolet Deal- short list of consultants approved by in this country. products are available in more technology to Moldovan market. er. Our show room is located at EBRD, is eligible to audit World Bank than 130 countries and it has The shops’ retail space is becoming the Calea Orheiului street, 20 in and USAID financed projects. more than 90,000 employees all wider, the visibility is increasing, Chisinau. the attractiveness is widening. over the world. In 2010, Solvay Company’s main advantages are: Pharmaceuticals has entered into Nowadays ALO Company is one • The competitive price-quality Abbott. The combination of the Name: Agro Mester HD of the well-known retail leaders of Name: Baker Tilly Klitou ratio; two companies’ achievements in Type: Agriculture the phones, accessories, other tech- and Partners Name: Banca Comercială Română • The huge range and its contin- different fields of medicine of- nical devices in the sphere of tele- Type: Audit & Assurance Services/ Chişinău Tel: (+373 22) 328 733 uous presence in the warehous- fers great opportunities to im- communications, the total amount Accounting, Tax and Legal Services/ Fax: (+373 22) 328 740 es, with more than 70,000 posi- Type: Banking prove the level of patient care all of the company’s shops (together Advisory Services over the world. Email: serghei.pruteanu with sub-dealers) is more than 60. tions; Tel: (+373 22) 265 000, 852 000 Tel: (+373 22) 233 003 Abbott earned a spot on the @agromester.md Last year the company has • Existence of our own trade net- Fax: (+373 22) 265 002, 852 002 Fax: (+373 22) 234 044 prestigious Thomson Reuters Address: 93a, Mateevici St., made different investments in the work of 10 stores and 2 ware- Info BCR Chisinau: 0 800 22 227, 2015 Top 100 Global Innovators MD-4839, Stauceni,Moldova restaurant business, including fran- houses with an area of 3000 Email: [email protected] (+373 22) 265 555, 852 555 sq.m.; list for the third consecutive year. Web: www.agromester.md chising. The Czech restaurant-pub Address: 65, Stefan cel Mare Blvd., Email: [email protected] In 2016, Abbott was named the Kozlovna, nominated for the first • Quality service with the latest Office 507, MD-2001, Chisinau, General Manager: Oleg Golopeatov Address: 60/2, A. Puskin St., most admired company in the place in top 10 recommended modern equipment; Moldova Activity: Agro Mester is the official MD-2005, Chisinau, Moldova medical products and equipment restaurants to foreign tourists is • Fast delivery in any point of Web: www.bakertillyklitou.md dealer of “John Deere International” Web: www.bcr.md industry for the third year in a row our daughter company. Moldova. according to fortune magazine. GmbH, in the Republic of Moldo- Executive Director: Constantin CEO: Juan Luis Martin Ortigosa • Sales of new Chevrolet cars. Schendrea 74 Membership Directory 75

Activity: Banca Comercială Română develop new molecules for use in More than 100 medicines have CORA & Legal Manager: Chişinău S.A. is a universal com- innovative products and solutions been registered in the country. Ev- Radu Vrabie mercial bank, established in the to improve the health of humans, ery year the company launches 2-3 Activity: British American Tobacco BDR Associates-Strategic Name: BEMOL Retail Republic of Moldova on October animals and plants. Name: new medicines, thus manifesting a (BAT) was formed in 1902, as a joint Communication, Representative Type: Energy 22, 1998. The single shareholder With our products, we are con- high interest in our market. venture between the Imperial To- Office in the Republic of Moldova of the bank is BCR SA, the leading tributing to finding solutions to Tel: (+373 22) 293 491 In the same time more invest- bacco Company of the UK and the banking organization in Romania; some of the major challenges of Type: Consulting/PR Fax: (+373 22) 292 855 ments have been made in people, American Tobacco Company. member of Erste Group, one of the & Communication our time. The growing and increas- Email: [email protected] employing 54 persons. Despite its name, derived from largest financial providers in Cen- ingly aging world population re- Tel: (+373 22) 214 156 Address: 5/1, Moara Roşie St., The main areas of investments are: the home bases of its two found- tral and Eastern Europe. quires improved medical care and Fax: (+373 22) 854 605 MD-2005, Chisinau, Moldova endocrinology, gastrology, cardiol- ing companies, British American an adequate supply of food. Bayer ogy, pain, infusions. Tobacco was established to trade Email: [email protected] Web: www.bemol.md is improving people’s quality of life outside both the UK and the USA, 202, Stefan cel Mare by preventing, alleviating and cur- Address: General Manager: Iolanta Mura and grew from its roots in dozens of Blvd., KENTFORD Business Center, ing diseases. Our goal is to achieve Activity: ICS Bemol Retail SRL is countries across Africa, Asia, Latin MD-2004, Chisinau, Moldova and sustain leadership positions the owner and operator of the Be- America and continental Europe. in our markets, thus creating val- www.bdr.md Name: BASS Systems Web: mol petrol station network in the BAT is the world’s second larg- ue for our customers, stockholders Type: IT & Computers President and Chief Executive Republic of Moldova. est quoted tobacco group by glob- and employees. Cătălina Stan Tel: (+373 22) 837 960 Officer: In December 2007, Bemol al market share, with brands sold opened its first petrol station and in more than 180 markets. With Fax: (+373 22) 837 961 Manager of the Representative Office: Svetlana Japalău has since expanded its network to Name: Best Western Plus over 300 brands in its portfolio, Email: [email protected] Flowers Hotel Activity: BDR Associates Commu- 48 stations throughout the Repub- BAT makes the cigarette chosen by Address: 8, Calea Iesilor St., MD- nication is a leading public rela- lic of Moldova. Being in the top of Type: Hotel and Restaurants one in six of the world’s one billion the largest fuel distribution net- 2069, Chisinau, Moldova Name: BDO Audit & Consulting tions and strategic communication Tel: (+373 22) 260 202 adult smokers. BAT has also been works in Republic of Moldova, in or- test-marketing Swedish-style snus, Web: www.bass.md Type: Audit/Consulting agency in Romania incorporated in Fax: (+373 22) 277 244 1995. BDR Associates is the first der to satisfy its customer’s needs, a smokeless tobacco product that CEO: Onisim Popescu Tel: (+373 22) 602 363 Email: [email protected] Romanian agency in the field of Bemol offers only high quality fuel has been acknowledged by sever- Activity: BASS Systems was created Fax: (+373 22) 602 351 products and services, in compli- Address: 7, N. Anestiade St., al independent health experts to in 2008 and already by 2014 be- strategic communication and pub- Email: [email protected] ance with European standards. MD- 2001, Chisinau, Moldova be at least 90 percent less harmful came the leading system integrator lic relations extending its activity Since the start of its opera- than smoking traditional cigarettes. in Republic of Moldova, a provider Address: 36, Petru Rares St., Office in the Republic of Moldova starting Web: www.hotelflowers.md tions, Bemol created hundreds of of various IT solutions and telecom- 140, MD-2005, Chisinau, Moldova in 2002. In 2003, BDR Associates CEO: Serghei Calughin Communication Group officially be- permanent jobs in the Republic of munications equipment of leading Web: www.bdo.md Activity: The Best Western Plus came a Hill & Knowlton associate. Moldova. manufacturers, a company which Flowers Hotel is the first interna- Name: BTA 28 Calarasi CEO: Nelea Moraru BDR Associate has a strong team of has established itself among sup- tional hotel chain in Moldova. It is Type: Logistics and Transport Activity: BDO Audit & Consulting local and international expertise. pliers and customers as a flexible, situated in the downtown of Chisi- has been operating since 2011. The agency’s portfolio includes Tel: (+373 24) 493 604 secure and open business partner. nau city. The hotel has 40 rooms, BDO offers challenging, ethical major clients among multinational Fax: (+373 24) 493 604 2 meeting rooms, fitness center, and practical advice to its clients, and Romanian companies, interna- Name: Berlin-Chemie / Menarini sauna, business center, restaurant, Email: [email protected] through a vast range of services: tional bodies and governmental in- Type: Medical/Pharmaceuticals lobby bar, parking lot, 24/7 recep- Address: 238, Alexandru cel Bun audit, accounting, tax and legal, stitutions, both in Romania and the Tel: (+373 22) 212 558 tion service. The rooms and the St., MD-4404, Calarasi, Moldova business advisory, restructuring Republic of Moldova. Fax: (+373 22) 244 284 hotel services are ideally suitable General Director: Oleg Alexa and system integration. The dis- The agency’s company profile tinctive reputation for client prox- Email: [email protected] for business and leisure travelers. Name: Bayer exhibits a wide range of PR and Activity: The Joint-Stock Company: imity is built upon BDO’s commit- strategic communication services Address: 85, Alexandru cel Bun St., “The Auto Transport Base 28” (SA Type: Medical/Pharmaceuticals/ ment to all their stakeholders. such as the creation of communica- MD- 2005, Chisinau, Moldova “BTA-28”), based in Calarasi, was Consumer Health As a Member Firm of BDO, the tion strategies and implementation Web: www.berlin-chemie.md founded in 1962 as a state compa- Tel: (+373 22) 854 028 ny. Its aim was to perform services fifth largest accountancy network of research-based communication General Director: Ion Ciubotaru Fax: (+373 22) 854 027 in the world, its services incorpo- campaigns aiming at increasing of auto transport of passengers and Activity: Berlin-Chemie is a Ger- rate the requirements of profes- public awareness, informing and cargo. This company was directly Email: [email protected] man Pharmaceutical Company Name: British American Tobacco sional standards and the expertise educating multiple target audienc- ruled by the Ministry of Transport Address: 196, Stefan cel Mare founded in 1885 that produces and - Moldova of a network with over 54,000 pro- es, changing attitudes and includ- of the former MSSR. In 1994, the Blvd., 3rd floor, MD-2004, Chisinau, sells medicines on more than 100 Type: Consumer Goods fessionals operating through 1,204 ing behavior development of cor- industry in Joint-Stock Company Moldova markets in Europe and Asia. offices in 138 countries. porate communication strategies, Tel: (+373 22) 855 355 was reorganized. The state kept Web: www.bayer.ro media relations, and crisis situa- From 1992 it is a part of Menarini Fax: (+373 22) 855 356 approximately 27% from the pack- Group. In 1999 the Representative et of shares and the remainder was CEO: Elena Armasu tions management. Email: [email protected] Office in Chisinau was officially Activity: Bayer is a world-class distributed during the privatization opened and since then the compa- Address: 65, Stefan cel Mare Blvd., innovation company with a more process. In 2003, the State put up ny is growing well, becoming the 4th floor, Office 416, MD-2001, than 150-year history and core for sale the rest of the packet of nr. 1 on the Moldovan pharmaceu- Chisinau, Moldova competencies in the fields of shares, therefore, the company has tical market. www.bat.com health care and agriculture. We Web: been completely privatized. Today, 76 Membership Directory 77

JSC “BTA-28” represents a compa- Due to the variation of the markets, Since 1991, Chamber of Com- Business Regulatory, Investment, and high qualification of the staff. ny that has the license to transport the contribution to growth, earnings merce and Industry of the Republic and Trade Environment (BRITE) Perfection of technical equip- passengers in public utilities, being and development within the Group of Moldova has become indepen- project (June 2012-June 2016) im- ment of the bank, as well as de- the largest provider of intercity bus differs, both at present and in the dent. proves the business enabling envi- velopment of new informational transportation. The company serves longer-term projections. Against this The major objective of the CCI ronment by achieving specific and Name: Comerțbank technologies, permits to expand the majority of the regular routes in background, the Group has defined RM is to create a business commu- measurable reforms in the areas of Type: Banking the range of services and to carry the Calarasi district providing safe, its ambition: to be the fastest grow- nity and environment in society as greatest concern to the business Tel: (+373 22) 839 839 out client servicing at a high lev- enjoyable and affordable travel. ing global beer company - measured community and by building capac- el. As a result, the continuing im- well as to represent the concerns Fax: (+373 22) 839 840 in terms of average organic growth of its members in the system of ex- ity of public officials, the business provement of service quality and in net sales and growth in operat- ternal economic relations of the Re- community, and other stakehold- Email: [email protected] optimization of internal business ing profit over a three year period. public of Moldova and in relations of ers to implement reform initiatives. Address: 1/1, Independentei St., processes and technologies give In countries where Carlsberg has no the members with governmental au- MD-2043, Chisinau, Moldova to Comerțbank a clear perspective breweries, the Group sells its prod- thorities and foreign business circles. Web: ww.comertbank.md of development and success. ucts through export and licensing President: Serghei Cartasov Name: Business Development agreements. It aims to establish and Capital (BDC) develop strong market positions for Activity: CB “Comerțbank” JSC its international premium brands offers a full line of banking prod- Type: Consultancy Name: Coca-Cola Bottlers Chisinau through dynamic partnerships with ucts and financial services in the Tel: (+373 22) 210 444 licensing, export and duty-free part- Type: Soft Drinks Republic of Moldova. The main Fax: (+373 22) 210 444 ners around the world. The Carls- Tel: (+373 22) 471 040 / 471 701 focus of the banking activity is corporate business servicing. The Name: Credit Rapid Email: [email protected] berg beer portfolio includes more Fax: (+373 22) 472 489 than 500 brands. They vary signifi- Name: Chemonics International bank strives to deal with compa- Type: Financial Institutions Address: 45B, Puskin St., MD-2005, Address: 42, Industriala St., MD- cantly in volume, price, target au- Type: Consulting nies, their owners and managers, Chisinau, Moldova 2023, Chisinau, Moldova Tel: (+373 22) 843 555 dience and geographic penetration. who are focused on successful de- Web: www.itmc.md Tel: (+373 22) 839 900 Fax: (+373 22) 468 966 The brand portfolio includes the Web: www.coca-colahellenic.com velopment, socially and financial- Fax: (+373 22) 839 920 Business Development Manager: well-known international premium General Manager: Traian Nechifor ly responsible, and who perfectly Email: [email protected] Viorica Cerbusca Email: [email protected] comply with their obligations and brands which are also sold in Mol- Activity: Coca-Cola HBC is one of Address: 1, Socoleni St., MD-2020, legal requirements. Among the Activity: Business Development Ca­ dova such as Carlsberg, Tuborg, Bal- Address: 29, Sfatul Tarii St., the largest bottlers of non-alco- Chisinau, Moldova bank clients, there are representa- pital (BDC) is a consulting company tika, Holsten, Corona, Kronenbourg “Le Roi”, 5 th floor, MD-2012, holic beverages in Europe.Oper- Web: www.creditrapid.md tives of various business sectors: providing 4 types of services: 1664 and strong local brands such Chisinau, Moldova ating in 28 countries with a total industrial, investment, pharma- General Director: Serghei Zbancă • capacity building; as Slavutich, Lvivske, Zhigulevskoe, Web: www.chemonics.com; population of more than 550 mil- ceutical, agricultural and commer- Activity: Credit Rapid is a financial Bolshaya Kruzhka, Kvas Taras. ICS www.ceed-moldova.org lion, Coca-Cola HBC was created in • management consulting; cial enterprises. non-banking institution special- “Carlsberg” SRL is branch of the August, 2000 with the merger of • market studies; Director: Doina Nistor ized in providing consumer loans Ukrainian company Slavutich, Carls- the Athens-based Hellenic Bottling The bank expands its cooper- Activity: Chemonics International for acquisition of household goods, • export promotion. berg Group. Company S.A. with Coca-Cola Bev- ation with foreign partners. The is an international development new and used cars and loans for erages plc. existence of correspondent rela- consulting firm that designs and tions with foreign banks permits personal needs. Coca-Cola HBC’s product line implements projects in private to execute international payments Credit Rapid is the first financial includes carbonated (CSD) and sector development, democ- for bank clients rapidly and quali- company in the Republic of Moldo- non-carbonated (non-CSD) soft racy and governance, financial tatively. va providing loan decisions within services, health, environmental drinks, juices, water, sports and Steady growth of the bank’s op- one hour. Name: Carlsberg Name: Chamber of Commerce and management, conflict and disas- energy drinks, and ready-to-drink portunities is based on the bank’s The Credit Rapid team has suc- Industry of the Republic of Moldova ter management, and agriculture. beverages such as teas and cof- Type: Beverages development strategy, adopted by cessfully managed to change the Chemonics is implementing three fees. Tel: (+373 22) 238 460 Tel: (+373 22) 221 552 the shareholders, who for the last financing process from stressful, projects in the Republic of Moldo- With a geographical range that Fax: (+373 22) 234 425 5 years have been directed all of long and complicated into a sim- Fax: (+373 22) 238 168 va on behalf of the United States stretches from the Republic of Ire- the profit to the development and ple, fast and easy procedure. Email: [email protected] Email: [email protected] Agency for International Develop- land to the eastern-most parts of improvement of the bank. Address: 8, Calea Iesilor St., Office Address: 151, Stefan cel Mare Blvd., ment (USAID). The Competitive- Russia, and from Estonia to Nigeria, 9A, MD-2069, Chisinau, Moldova MD-2004, Chisinau, Moldova ness Enhancement and Enterprise Coca-Cola HBC is focused on meet- Comertbank positions itself as a modern bank with a large net- Web: www.chamber.md Development II (CEED II) project ing the demands and local tastes Web: www.carlsberggroup.com work, oriented towards the col- (December 2010-December 2014) and cultures of all of its markets. Name: “DAAC Hermes” SA Director: Andrei Piskun President: Tudor Olaru laboration with small and medi- helps enterprises in targeted in- The key ingredient in the com- Activity: Chamber of Commerce and um corporate businesses, able to Type: Automotive Business Activity: Carlsberg is the world`s dustries – apparel, fashion ac- pany’s performance is the commit- Industry (CCI RM) is a non-govern- provide a wide range of high tech- fourth largest brewery group. The cessories, home furnishings, in- ment, enthusiasm and total dedica- Tel: (+373 22) 509 400 mental, autonomous and indepen- nology services to modern tech- Group employs 41,000 people and is formation technology, tourism, tion of every management member Fax: (+373 22) 509 412 characterized by a high degree of di- dent organization which represents nologies related to banking cards, and wine industries – to increase and of the more than 41,000 Co- Email: [email protected] the common concerns of entrepre- electronic money, telebanking and versity of brands, markets, and cul- sales and investment. The Lo- ca-Cola HBC employees. Coca-Co- neurs in the Republic of Moldova. website banking. Address: 10, Calea Iesilor St., tures. Carlsberg`s activities are fo- cal Government Support Project la HBC is committed to cultivating The Chamber is a legal person under MD-2069, Chisinau, Moldova cused on markets where the Group (LGSP, February 2012-February a diverse, rewarding culture that The effectiveness of the bank’s public law and, as such, is supported has the strength and the right prod- 2016) strengthens the capacity of encourages people to develop to activity is achieved first of all by Web: www.daac.md by the State. ucts to secure a leading position. local public authorities. And the their fullest potential. means of managerial competence President: Vasili Chirtoca 78 Membership Directory 79

Activity: “DAAC Hermes” is the of- The company’s purpose is to Norte provides technical services to ficial dealer or representative of provide flexible consumer loans third parties in the above activities famous car brands such as Land and retail services. and in the renewable energy area. Name: Deloitte Rover, Volvo, Jaguar, Skoda, Ford, Name: DRA Draexlmaier Audit/Consulting Mazda, Citroen, Renault, Dacia, Type: Automotive Nissan, and Suzuki. It provides a Tel: (+373 22) 270 310 Type: Automotive and Suppliers Name: East Europe Foundation broad range of high-quality af- Fax: (+373 22) 270 311 Non-Profit ter-sale and maintenance services. Tel: (+373 231) 53 400 Type: Email: [email protected] Presently, the company is the top Fax: (+373 231) 53 460 Tel: (+373 22) 235 343/ 548 102 Address: 65, Stefan cel Mare Blvd., leader in the industry, covering Email: [email protected] Fax: (+373 22) 542 338 Name: Efes Vitanta Moldova Office 300, MD-2004, Chisinau, more than 50% of the market. Email: [email protected] Brewery Name: Ernst & Young Moldova Address: 86, Dovator St., MD-3102, Balti, Moldova Address: 98, 31 August 1989 St., Type: Beverages Type: Assurance Services/ Web: www.deloitte.com TaxServices/Advisory Services Web: www.draexlmaier.de 3rd floor, MD-2004, Chisinau, Tel: (+373 22) 885 201 Manager: Irina Litra Moldova Tel: (+373 22) 214 040 Administrator: Guido Meinelt Fax: (+37322) 410 103 Activity: Deloitte is one of the fast- Web: www.eef.md Fax: (+373 22) 214 044 est-growing professional services Activity: The Draxlmaier Group is an Email: [email protected] President: Sorin Mereacre Email: [email protected] Name: Danube Logistics, organizations, providing a full range international automotive supplier [email protected] Giurgiulesti International Free Port of services. The Moldovan opera- with more than 60 sites in over 20 Activity: The “East Europe Founda- Address: 167, Uzinelor St., Address: 51, Alexandru cel Bun St., countries. Headquartered in Germa- tion” is a non-profit, non-political, MD-2012, Chisinau, Moldova Type: Logistics and Transport/ tions are under the responsibilities MD-2023, Chisinau, Moldova ny, the company currently employs public interest organization estab- Free Economic Zone of the Romanian Office Managing Web: www.berechisinau.md Web: www.ey.com Partner. Deloitte in Central Europe around 55.000 people throughout lished as a foundation in accor- Tel: (+373 22) 999 225 General Manager: Gökçen Director: Alexandru Sipitca spans 16 countries but operates as a the world. Thanks to them and to dance with the Constitution of the Yanaşmayan Activity: Recognizing the impor- Fax: (+373 22) 999 226 single entity. It employs more than its considerable innovative capacity, Republic of Moldova, the Law on tance of the Republic of Moldova, Email: [email protected] 2,000 people and has an annual the Draxlmaier Group has achieved Foundations and other laws. The Activity: Efes Vitanta Moldova Ernst & Young opened its office in turnover of more than $130 million. technological leadership in the pre- sole founder of the Foundation is a Brewery (EVMB) is a member of Address: 66, A. Bernardazzi Chisinau in 2001. Its professionals Deloitte’s integration has allowed mium automotive segment. non-governmental organization – Efes beverage group and is the big- St., Office A, 4th floor, Europa consist of certified auditors, fiscal it to manage its services regionally The inventor of the custom- the non-profit organization Eurasia gest brewery in the country, with Business Centre, MD-2009, experts and specialists in transac- and deliver locally. Understanding er-specific wiring harness, the Foundation, Washington, D.C. (USA). brewing traditions since 1873. The Chisinau, Moldova tions that create integrated teams of local markets, coupled with the Draxlmaier Group today stands for EEF continues building democratic portfolio of the company includes Web: www.gifp.md to solve the complex issues the cli- wealth of global resources and best pioneering innovations in conven- systems in Moldova, empowering the following beer brands: Lo- ents are facing. Each of its clients Director: Ala Aydov practices Deloitte has at its dispos- tional and alternative drive systems, Moldovan citizens and fostering cal – Chisinau with its extensions demands unquestioned expertise Activity: Giurgiulesti International al, makes it the firm of choice for as well as in electrical and electron- sustainable development through (Blondă, Aurie Originală, Draft, Draft of audit, tax, IT, transaction and re- Free Ports’ (GIFP) entire 120 ha terri- national or multinational compa- ic components. Among these are education, technical assistance and Mild, Specială Tare), Foreign – Efes, lated services in areas where they tory has a status of a free economic nies doing business in Moldova. multi-voltage and high-voltage wir- grant programs that promote civil Stary Melnik, Sokol, Belyi Medvedi, operate. Considering the size and zone and consists of an oil product ing harness systems, as well as HV society development, strengthen Heineken, Warsteiner. the clients served, Ernst & Young terminal, a grain terminal as well as battery systems. As the market lead- media, enhance good governance The majority of the brands are demonstrates its leading position a general cargo and container termi- er for the complete interior for pre- and build economic prosperity. produced within EVM Brewery. The on the Moldovan market. nal including a RoRo ramp (start of mium automobiles, the Draxlmaier Efes Pilsener which is produced operation by September 2011). Due Name: DHL Moldova Group also supplies renowned au- by EVMB is exported to Romania tomobile manufacturers with center since 2008. to its location on the Lower Danube Type: International Express Mail consoles, door panels and instru- with available water depths of up to Service 7 meters, GIFP is capable of receiv- ment panels, as well as complete ing both inland and sea-going ves- Tel: (+373 22) 605 520/228 002 door and cockpit modules. In 2014, sels. Against this background, the Fax: (+373 22) 605 521 the Draxlmaier Group achieved Name: Easy Credit Name: Express Leasing GIFP serves its clients as: Email: [email protected] sales of 3.4 billion euro. Type: Financial Institutions Type: Financial Institutions Name: Electra Norte Molwind • the only direct sea/river-borne Address: 18/5, Cuza-Voda St., Customers of the top 100 auto- Tel: (+373 22) 838 888 Tel: (+373 22) 801 662 transshipment and distribution motive supplier include Audi, BMW, Type: Energy MD-2060, Chisinau, Moldova Fax: (+373 22) 838 901 Fax: (+373 22) 329 706/801 611 point to and from the Republic Cadillac, Jaguar, Land Rover, Mase- Tel: (+373 79) 031 149 Web: www.dhl.com Email: [email protected] Email: [email protected] of Moldova; rati, Mercedes-Benz, Porsche, Tesla Fax: (+402 12) 224 410 CEO: Nikolay Artyomenco and Volkswagen. Address: 49/4 Tighina St., Address: 20, Moscova Blvd., • a regional logistics hub on the Email: [email protected] MD-2045, Chisinau, Moldova border of the EU with access to Activity: DHL is part of Deutsche MD-2001, Chisinau, Moldova Address: 20, Rosiori St., MD-2008, road, European and Russian rail- Post DHL. DHL commits its exper- Web: www.ecredit.md Web: www.expressleasing.md tise in international express, air Chisinau, Moldova way, river, sea; General Director: Victor Gamart General Director: Sergiu Roşca and ocean freight, road transpor- Web: www.electra.es Activity: Express Leasing began its • an excellent business location, tation, contracts, logistics and in- Activity: Easy Credit was founded Director: Marcela Jalba leasing activity in 2004, shortly be- because of its strategic location, ternational mail services to its cus- in Moldova in September 2005. coming one of the top leaders on tri-modal transport infrastruc- tomers. DHL has a global network Currently, the company has its main Activity: Electra Norte is a group the market. The company`s main ture, low cost environment and a composed of more than 220 coun- office in Chisinau and one branch in of companies dedicated to gen- activity is financial leasing for prod- unique customs and tax regime. tries and territories and more than Balti, 15 regional commercial rep- erating, distributing and supply- ucts such as cars, trucks, industrial 300,000 employees. resentatives and many partners. ing electricity. In addition, Electra 80 Membership Directory 81

and agricultural machines. Besides gins and capital adequacy required corporate and commercial, capital searching both medicines and vac- ic organizations around the world financial leasing, the company also under the Basle Accords. market and M&A, real estate and cines for the World Health Orga- to unlock their potential for growth provides lending services for small The Bank is one of the found- construction, telecommunication nization`s three priority diseases by delivering more meaningful and enterprises. ers of the Banking Association of and media, intellectual property, - HIV/ AIDS, tuberculosis and ma- forward-looking advice. We do that beauty and pharmaceuticals are its laria, and have proudly developed by delivering real insight through Moldova and the Moldovan Stock Name: Garanție Exchange and a member of the main practice areas. some of the leading global medi- a combination of technical rigor, Type: Insurance, Advisory American Chamber of Commerce in cines in these fields. commercial experience and intui- and Legal services Moldova (AmCham). Headquartered in the UK and tive judgment. Over 38,500 Grant Name: FinComBank Tel: (+373 22) 270 050 with operations based in the US, it Thornton people, in more than 130 Type: Banking Fax: (+373 22) 270 055 is one of the industry leaders, with countries, are focused on making a difference to clients, colleagues and Tel: (+373 22) 269 900 Email: [email protected] an estimated seven per cent of the world`s pharmaceutical market. the communities in which we live Fax: (+373 22) 237 308 Address: 75, Mateevici St., and work. GlaxoSmithKline cares about Email: [email protected] Chisinau, MD-2009, Moldova Name: Glass Container Company the impact that it has on the people Grant Thornton Moldova is a Address: 26, A. Puskin St., Web: www.garantie.md Name: First Audit International Type: Glass Container and places touched by its mission to member firm of Grant Thornton MD-2012, Chisinau, Moldova CEO: Mihai Raducan International Ltd, a network of in- Type: Audit/Accounting/Tax Manufacturing improve health around the world. dependent audit, tax, advisory and Web: www.fincombank.com Activity: The insurance company It helps developing countries Tel: (+373 22) 213 452 Tel: (+373 22) 472 482 outsourcing professionals. Chairman of Managing Board: “Garanție” was founded as a joint where debilitating disease affects Fax: (+373 22) 605 872/605 874 Fax: (+373 22) 472 432 Victor Khvorostovsky stock company in 1993. The image millions of people and access to of a strong and professional part- Email: [email protected]/ Activity: FinComBank was estab- Email: [email protected]/ life-changing medicines and vac- ner is consistently strengthened [email protected] lished in July 1993 as a joint-stock [email protected] cines is a problem. To meet this by openness towards customers’ company. Today it is a well-posi- Address: 126, M. Dosoftei St., Of- Address: 201, Uzinelor St., challenge, GlaxoSmithKline is needs. Applying the extensive ex- Name: Grawe Carat Asigurări tioned, highly profitable mid-sized fice 1, MD-2004, Chisinau, Moldova MD-2023, Chisinau, Moldova committed to providing discounted perience, innovative thinking, lis- Type: Insurance bank with a very professional and Web: www.gcc.md medicines where they are needed Web: www.fai.md tening to clients, responding with dedicated management team. the most. Tel: (+373 22) 225 596 General Director: Sergiu Soimu substantial expertise and best General Manager: Oleg Baban As a company with a firm foun- Fax: (+373 22) 213 533 FinComBank provides a wide Activity: First Audit International practices, Garanție develops ap- Activity: The joint venture Glass dation in science, it has a flair for re- Email: [email protected] range of corporate and investment is a joint Moldo-English audit firm propriate insurance and reinsur- Container Company S.A. specializ- search and a track record of turning banking services to Moldovan and founded in 1996. The company ance solutions to meet our part- es in manufacturing glass contain- Address: 51, Alexandru cel Bun St., that research into powerful, mar- foreign clients. The Bank’s custom- provides a wide range of services ners’ needs, reaching beyond their ers for wine, champagne, sparkling Chisinau, MD-2012, Moldova ketable drugs. Every hour it spends ers include individuals, micro, small to its clients, such as general audit expectations to deliver superior wine, cognac, and beer. The com- Web: www.grawe.md more than US$ 562,000 to find new and medium enterprises, repre- of companies, audit of insurance results. pany’s capacity is 120 million bot- medicines. General Director: Veronica Malcoci senting all the main sectors of the companies, organization and main- tles per year. Activity: GRAWE Carat Asigurări is Moldovan economy. However, Fin- tenance of book-keeping, tax plan- GlaxoSmithKline produces med- part of GRAWE Group, an interna- ComBank considers being a priori- ning, SWOT analysis, consultancy icines that treat major disease areas tional financial group, with its head ty servicing micro- and small busi- in the field of financial and tax leg- such as asthma, virus control, infec- office in Austria (Grazer Wechsel- nesses as well as private individual islation, analysis of economic and Name: Gladei & Partners tions, mental health, diabetes, and seitige Versicherung AG). GRAWE entrepreneurs. More than 90% of financial activity of the company, Type: Legal Services for Business digestive conditions. In addition, new credits (by amount) are issued it is a leader in the important area Carat launched activity in 2004, real estate evaluation, business Tel: (+373 22) 240 577 Name: GlaxoSmithKline to SMEs. of vaccines and is developing new providing services exclusively on life plan development etc. Fax: (+373 22) 240 541 Type: Pharmaceutical/Cosmetics FinComBank’s 17 branches and treatments for cancer. insurance segment. Since 2009 the The company has qualified and Tel: (+373 22) 234 717 67 agencies are located all over the Email: [email protected] range of products was diversified, experienced staff of accountants Fax: (+373 22) 234 717 currently being one of the few in- Republic. At present, the Bank has and auditors certified in the audit Address: 63, Vlaicu Parcalab St., [email protected] surance companies that offer a full 135 shareholders, 575 employees, of business entities and insurance Chisinau, Moldova Email: and over 110thousand clients. range of insurance products in both companies by the Ministry of Fi- Web: www.gladei.md Address: 60/2, A. Puskin St., segments – life and general. In August 2007 widely well- nance of the Republic of Moldova. MD-2005, Chisinau, Moldova Name: Grant Thornton Managing Partner: Roger Gladei Grawe Carat Asigurări is the 1nd known venture Western NIS Enter- Type: Advisory and Legal Services The company’s client portfo- Activity: Gladei & Partners is the Web: www.gsk.com largest player on the insurance mar- prises Fund (WNISEF) became one for Business lio includes important Moldovan only Moldovan law firm whose law- Country Manager: Grigore Moraru of the major shareholders of Fin- ket and holds 15% of the market firms, NGOs, state-owned enter- yers combine deep in-house and in- Tel: (+373 22) 860 571 ComBank after purchase of 25 per- Activity: GlaxoSmithKline has a share (2015). The company is an ab- prises etc. dependent legal expertise. For over (+373 22) 227 464 cent of the bank’s shares. challenging and inspiring mission: Fax: solute leader in the field of life in- 20 years its lawyers offer business to improve the quality of human life [email protected] surance with a market share of 96%. Since 1995 the Bank has had its Email: legal advice, being recognized as by enabling people to do more, feel It provides professional and reliable annual financial audits conducted Address: 69, Grigore Ureche St., top-notch professionals in both le- better and live longer. This mission product packages, such as: according to international stan- MD-2005, Chisinau, Moldova gal advisory and litigation. Clients gives it the purpose to develop in- dards initially by Coopers & Lybrand • Life insurance; consider the firm as ‘the best finance novative medicines and products Web: www.grantthornton.md (PriceWaterhouseCoopers), then by • Motor insurance; and banking team’ (IFLR1000) and that help millions of people around Senior Audit Manager: Diana Ernst & Young. As a result it has Managing Partner Roger Gladei as the world. Avtudov • Property insurance; maintained its financial strength ‘unrivalled in complex and diffi- Grant Thornton is a leading • Accident and health insurance; by complying with all international GlaxoSmithKline is one of the Activity: cult cases’. Banking and finance, business adviser that helps dynam- standards concerning liquidity mar- few pharmaceutical companies re- • Cargo, CMR. 82 Membership Directory 83

recorded net sales of $4.1 billion in generation and distribution enter- go Ogilvy Moldova does the full 2012. Herbalife supports the Herb- prises in the Republic of Moldova, cycle of communication services Name: Hammer alife Family Foundation (HFF) and Black Sea regions and CIS countries. including: strategy, creative: ATL/ its Casa Herbalife program to help BTL, production, media planning Type: Wholesale Name: Incaso Name: Iute Credit bring good nutrition to children in & buying. Tel: (+373 22) 317 369 Type: Financial Institutions Type: Financial Institutions need. The company also sponsors Its portfolio covers a variety Fax: (+373 22) 296 494 Tel: (+373 22) 801 500 world-class athletes, teams and Tel: (+373 22) 853 785 of ATL/BTL projects for major lo- Email: [email protected] events around the globe, including Fax: (+373 22) 853 765 cal and international brands and Fax: (+373 22) 801 513 [email protected] the LA Galaxy and FC Barcelona Name: Imperial Tobacco Email: [email protected] its work speaks for itself. Please Email: [email protected] Address: 21, Petricani St., soccer clubs, as well as champions feel free to contact Indigo Ogil- Type: Consumer Goods Address: 138/1, Hancesti Rd., Address: 56/1B, Ismail St., MD-2064, Chisinau, Moldova in more than 15 other sports. vy for additional information (+373 22) 444 002 MD-2070, Chisinau, Moldova MD-2001, Chisinau, Moldova Web: www.hammer.md The company’s mission is to Tel: about agency credentials or other (+373 22) 442 023 Web: www.incaso.md Web: www.iutecredit.md CEO: Alexei Potasnii change people’s lives by providing Fax: details. the best business opportunity in [email protected] Director: Veaceslav Mirza CEO: Stanislav Tuzlucov Activity: Company Brisar Com is Email: direct selling and the best nutrition Activity: The MFO Iute Credit began one of the biggest importers and Address: 23, Aerodromului St., Activity: Incaso is a leader in and weight management products its activities on the financial ser- sellers of the power tools and MD-2024, Chisinau, Moldova mass-market debt collection ser- in the world. vices market of the Republic of Mol- construction equipment in Mol- vices that propose debt collec- Web: www.imperial-tobacco.com dova in August, 2008. It has been dova. The basic lines of activi- tion, claims recovery. In 2011 General Manager: Vladimir Pyatkin growing ever since, and as of 2012, ty are import, sales and service and 2012, Incaso was designat- Name: Indra Sisteme Activity: Imperial Tobacco is a has achieved a leading place in of power tools, generators, air ed brand of the year by the Cham- Type: Computer Services portfolio volume on the Moldovan compressors and chain saws. The business for consultations and ber of Commerce and Industry of Name: HIDECO Tel: (+373 22) 225 772 MFO market. Its 100% shareholder company has successfully operat- management in Moldova. the Republic of Moldova. In 2012, Fax: (+373 22) 838 363 is Estonian joint stock company, Iute ed on the market since 2000 and Type: Energy Imperial Tobacco Group is the Incaso has successfully passed Credit Europe. has 35 qualified employees who Tel: (+373 22) 859 201/859 240 fourth global tobacco company the Quality Audit in accordance Email: tprisacaru with ISO 9001: 2008. Incaso is Since opening, ICS OM Iute Cred- have passed profile training at Fax: (+373 22) 859 205/859 242 running its business worldwide. @indracompany.com manufacturers. the founding member of the Em- Address: 202, Stefan cel Mare it is actively developing and follow- Email: [email protected] ployers Association of Debt Col- ing the objective to be a leader in The basic brands are Metabo, Hi- Blvd., 5th floor, MD-2004, Address: 8, Padurii St., MD-2002, lection Companies EADCC - www. Chisinau, Moldova the consumer lending industry. tachi, Jet and its own registered Chisinau, Republic of Moldova apcd.md. DIY class brand Hammer. Shops Web: www.indracompany.com At the moment, the company Web: www.hideco.md has a main office in Chisinau and are located in Chişinău and in all Administrative Manager: Tatiana Name: Imunotehnomed SRL branch offices in Balti, Comrat and of the largest cities of Moldova. Chairman: Anatolie Macarov Prisăcaru Cahul, as well as a large number of Activity: HIDECO S.A. is a dynamic Type: Medical Activity: Indra is a global compa- partners in retail lending. People developing Moldovan company, al- Tel: (+373 22) 28 69 74 ny of technology, innovation, and can buy and take its credit directly ready well known on power indus- Fax: (+373 22) 73 87 20 talent, leader in high value-add- try market. The company’s activity Name: Indigo Ogilvy in the shops. Its work procedure is Email: [email protected]; ed solutions and services for the aims at solving high-priority tasks of Type: Advertising built around modern IT solutions [email protected] transport and traffic, energy and and modern thinking, which allow power industry sector development, Tel: (+373 22) 855 850 industry, public administration thus ensuring the balance between Address: 42, Gheorghe Asachi str., cutting costs and skipping tradi- Name: Herbalife Fax: (+373 22) 294 869 and healthcare, finance, insur- electricity production and its con- MD-2028 Chisinau, Moldova tional working methods of Moldo- Type: Nutritional Supplements Email: [email protected] ance, security and defense, and van banking and MFO sector. sumption, increasing the reliability Web: www.imunotehnomed.md telecom and media sectors. Indra Tel: (+373 22) 265 888 Address: 25/2, S. Lazo St., of power supply system. General Manager: Sergiu Rata operates in over 100 countries Fax: (+373 22) 265 889 MD-2004, Chisinau, Moldova Hideco S.A. is the only company Activity: Company Imunotehnomed and has 29,000 employees world- Email: [email protected] in Republic of Moldova that provides Ltd. is specialized in distribution Web: www.indigo.md wide who share their knowledge Address: 81/1, Ismail St., Chisinau, construction and service of distrib- and servicing of medical equip- Director: Diana Boico of different sectors and countries uted power systems for generation, MD-2001, Moldova ment, laboratory equipment and Activity: Ogilvy & Mather is a to find innovative solutions to the JT International Web: www.herbalife.md cogeneration, trigeneration of elec- consumables. It represents sever- worldwide agency network pro- challenges that clients face. Indra Name: Luxembourg, Representative tricity and modernization of energy al most important manufacturers viding advertising, marketing, and is the European company that in- Director: Angela Capatina Office in the Republic of Moldova sector grid infrastructure. The com- in the field. Since 1995, when the public relations services, with its vests most in R&D in its sector. Activity: Herbalife is a global nu- pany offers high-performance pow- company has been established, it By combining electronics, com- Type: Consumer Goods trition company that has helped headquarters based in Manhattan er generating equipment providing managed to become a well know munications and IT, its solutions people pursue an active, healthy and is a part of the WPP group. It Tel: (+373 22) 605 954 also cogeneration and trigeneration company for quality products and add intelligence to different in- life since 1980. Herbalife products, operates 450 offices in 120 coun- Fax: (+373 22) 607 374 solutions – microturbines and small services. frastructures in order to respond which include protein shakes and tries with approximately 18,000 capacity turbines. to clients’ new challenges and Email: [email protected] snacks, energy and fitness drinks, vi- Also as a part of Imunoteh- employees. In order to improve the reliabili- problems and improve their eco- Address: 7/6, Liviu Deleanu St., tamins and nutritional supplements, nomed, it has its own diagnostics Indigo Ogilvy believes adver- ty of existing power supply systems, nomic, social and environmental MD-2071, Chisinau, Moldova and a complete bath and body laboratory (MedExpert) equipped tising should help its clients sell the experts of Hideco perform con- performance, thus guaranteeing care line, are available exclusively with state of the art equipment, and that successful advertising Web: www.jti.com struction, equipment installation, their long-term sustainability. through independent distributors in where the best consumables and for any product is based on infor- Corporate Affairs and Communica- reconstruction and modernization more than 80 countries. Herbalife test kits are used and highly qual- mation about its consumer. Indi- tions Associate: Nicolae Corlăteanu of power-grid facilities at power ified personnel work. 84 Membership Directory 85

Activity: JTI, a member of the Japan Web: www.kpmg.md and banking, corporate, securities, Tobacco Group of Companies, is a Audit Senior Manager: Vitalie tax, investment, real estate, privat- leading international tobacco manu- Corniciuc ization, agribusiness, including lit- Name: Mary Kay Moldova Name: Medpark International facturer. It markets world-renowned igation, etc. The services rendered Activity: KPMG is a global net- Type: Cosmetics Hospital brands such as Winston, Camel, Me- Name: Lear Coporation are conceived to carefully protect work of professional firms pro- Type: Medical vius and LD. Other global brands the interests of its clients and at the Tel: (+373 22) 259 810 viding Audit, Tax and Advisory Type: Automotive & Suppliers include Benson & Hedges, Silk Cut, same time to be unfailing in obtain- Fax: (+373 22) 259 811 Tel: (+373 22) 400 040 services. KPMG operates in more Tel: (+373 236) 30 700 Sobranie and Glamour. With head- ing effective solutions, and when- Fax: (+373 22) 400 004 than 155 countries and has over Email: [email protected] quarters in Geneva, Switzerland, Fax: (+373 236) 30 799 ever necessary, practical creative 174,000 people working in mem- Address: 62, Sciusev St., MD-2012, Email: [email protected] and about 26,000 employees world- Email: [email protected] solutions to the problem tackled. ber firms around the world. The Chisinau, Moldova Address: 24, A.Doga St., MD-2024, wide, JTI has operations in more independent member firms of the Address: 3, Gh. Crestiuc St., Chisinau, Moldova than 120 countries. Its core revenue Web: www.marykay.md KPMG network are affiliated with Ungheni, MD- 3603, Moldova in the fiscal year ended December Director of Moldova Operations: Web: www.medpark.md KPMG International Cooperative Web: www.lear.com 31, 2015, was USD 10.3 billion. For Marina Moraru General Manager: Olga Schiopu (“KPMG International”), a Swiss more information, visit www.jti.com. General Manager: Marian Lefter entity. Name: Maib-Leasing Activity: Mary Kay is one of the Activity: Medpark International Activity: Lear Corporation is ranked world’s largest direct selling com- Hospital is the biggest private hos- In Romania, KPMG was found- Leasing #174 on the Fortune 500 with Type: panies with more than $4.0 billion pital in the Republic of Moldova ed in 1994 and now operates from world-class products designed, en- Tel: (+373 22) 844 202 in annual wholesale sales world- comprising the largest number of six offices, in Bucharest, Timiso- gineered and manufactured by a di- wide. Mary Kay was founded in departments and medical services, ara, Cluj Napoca, Iasi, Constanta Fax: (+373 22) 500 538 verse team of talented employees. 1963 by Mary Kay Ash with the maternity ward and surgery block and in Chisinau (the Republic of Email: [email protected] As a leading supplier of automotive goal of helping women achieve with four operative theaters and Moldova) since 1997. Address: 49/4, Tighina St., Name: KB-Walkoma seating and electrical, Lear serves personal growth and financial an interventional cardiology room, The practice has more than its customers with global capabil- MD-2001, Chisinau, Moldova Type: Water Resources Engineering success. Mary Kay remains com- integrated with two intensive care 800 staff, including 18 Partners, ities while maintaining individual Web: www.leasing.md mitted to enriching women’s units. Evidence-based medicine is Tel: (+373 22) 809 280 commitment. With headquarters both Romanian and expatriates CEO: Petru Antonov lives, and today more than 3.5 the main approach in its practice. Email: [email protected] from the Canada, France, Israel, in Southfield, Michigan, Lear main- Activity: MAIB-Leasing S.A. is one million people of all backgrounds Address: 25, Mt. Banulescu Bodoni Sweden etc. tains 240 locations in 35 countries are enjoying the advantages of around the globe and employs ap- of the largest leasing companies St., Office 24, MD-2009, Chisinau, in the Republic of Moldova. The being Mary Kay Independent Moldova proximately 135,000 employees. Beauty Consultants. Mary Kay’s unique shareholder is BC Moldova Web: www.kb-walkoma.com Agroindbank – one of the largest high-quality skin care and color cosmetics products are sold in Name: Metro Cash & Carry General Director: Kelsey Walters and stable banks of Republic of Moldova Moldova. The company was found- more than 35 countries around Activity: KB-Walkoma SRL is a US ed in 2002 with the aim of devel- the world. Type: Consumer Goods wholly owned subsidiary in the Name: Lafarge Name: Legal Solutions oping successful European types of Mary Kay is a premier beauty Tel: (+373 22) 405 201 Republic of Moldova specializing Type: Legal Services for Business financial services – leasing. company that produces premium in Water Resources Engineering Type: Cement/Construction Fax: (+373 22) 319 326 products in its state-of-the-art in urban, agriculture, and environ- Tel: (+373 254) 55 500 Tel: (+373 22) 220 880 Maib-Leasing’s strategy has Email: [email protected] manufacturing facilities in Dallas, mental conditions. By investing in Fax: (+373 22) 221 010 been initially focused on leadership Fax: (+373 254) 55 549 Texas, and Hangzhou, China. Mary Address: 5, Chisinaului St., Moldova we will provide technical in its segment, so the company is Email: Email: [email protected] Kay spends millions of dollars and Stauceni, MD-4839, Chisinau, experts in Moldova the opportunity positioning itself as the most effec- [email protected] Address: 27/1, Vlaicu Pircalab St., conducts more than a half million Moldova to contribute to technical projects tive leasing institute. Address: 1, Viitorului St., MD-5400, Chisinau, Moldova tests annually to ensure that Mary Web: www.metro.md located both in the US and Moldova Its assets are its reputation and Rezina, Moldova Kay® products meet the highest under the supervision of reputable Web: www.legalsolutions.md employees. Its task is to establish Director: Michele D’Introno standards of quality, safety and American technical experts while Web: www.lafarge.md Executive Director: Cornel Cibotaru a positive working environment Activity: METRO Cash & Carry is performance. conforming to accredited American Director: Nicolas Valdinoci Activity: LP Legal Solutions was based on integrity, teamwork and part of METRO GROUP, one of the Mary Kay Ash founded her Engineering standards. founded in 1996 by a group of respect in which each is personally largest and most international re- Activity: Lafarge Ciment (Moldo- company on the Golden Rule and young lawyers with international liable for what he does. tailing companies worldwide. Some va) is the largest cement produc- emphasized the importance of education and experience; its suc- Maib-Leasing’s leadership comes 220,000 employees from 171 na- er in Moldova. It is a subsidiary giving back to others. Because cess propelled the firm to its pres- from its ability to effectively man- tions are working at around 2,000 of French construction materials of this commitment, Mary Kay is ent position in the top of Moldo- age itself and the provision of ser- locations in 29 countries in Europe Group Lafarge – world leader in changing the lives of women and va’s legal consulting market. This vices to its clients. Its goal is ratio- and Asia. The portfolio of its strong building materials. Group Lafarge children around the world through Name: KPMG Moldova SRL fact stated by Global Chambers nal and efficiently executed. sales brands offers a wide range of is a company specializing in four its corporate social responsibility Type: Audit/ Tax/ Advisory and Partners Review placed them services for private and commercial major products: cement, con- With Maib-Leasing, clients can initiative known as Pink Changing in this position amongst their customers. Tel: (+373 22) 580 580 struction aggregates, concrete quickly and easily complete a pur- Lives®. Through its Beauty That ranking tables. Four sales lines with leading Fax: (+373 22) 540 499 and gypsum wallboard. Present in chase in a lease for any amount or Counts® campaign, Mary Kay has 64 countries, the Group responds Being acclaimed for assistance get quality advice on issues related positions: Email: [email protected] donated millions of dollars from to the world’s demand for hous- rendered in the business and cor- to leasing. the worldwide sale of Beauty That • METRO Cash & Carry: self-ser- Address: 171/1, Stefan cel Mare ing and infrastructure. porate fields, Legal Solutions has In February 2011, MAIB-Leasing Counts® products to causes that vice wholesale; Blvd., 8th floor, MD-2004, Chisinau, rendered legal services to a wide S.A. has received ISO9001: 2009 change the lives of women and • Media-Saturn: consumer elec- Moldova range of transactions on finance certificate. children around the world. tronics stores; 86 Membership Directory 87

• Real: hypermarkets. software, services, and solutions ers. The operator is represented in investors which include pension Email: Alexander.Georgievsky METRO Cash & Carry Moldo- that help people and businesses over 3,000 points of sale all over funds, trusts and foundations, other @ua.nestle.com va was launched in 2004 by the realize their full potential. the country. investment funds and individuals. Address: 49/4, Tighina St., opening of the first store in Chisi- These include a number of top uni- MD-2001, Chisinau, Moldova versity endowments in the United nau. In 2006, an additional two Name: Monicol Web: www.nestle.com stores were opened in Chisinau States, world-renown foundations Type: Food/Beverages General Manager: Alexander and Balti. METRO Cash & Carry and large, well-known family invest- Tel: (+373 22) 500 675 Georgievsky Moldova now employs 700 em- ment offices. Name: Moldova Agroindbank ployees. Name: Moldcell Fax: (+373 22) 500 676 NCH has considerably extended Activity: Nestlé is the world’s Type: Mobile Communication Type: Financial Institutions Email: [email protected] its investment activity in Moldo- leading nutrition, health and wellness company. Its mission Services Tel: (+373 22) 222 770/216 685 Address: 49-5, Bernardazzi St., va during the past years, holding a of “Good Food, Good Life” is to Tel: (+373 22) 206 206/206 010 Fax: (+373 22) 228 058/242 781 MD-2012, Chisinau, Moldova diverse portfolio of projects in the finance, real estate, industry and provide consumers with the best Fax: (+373 22) 206 207/206 090 Email: [email protected] Web: www.monicol.md Name: Microinvest agribusiness sectors. tasting, most nutritious choices in Email: [email protected] Address: 9, Cosmonautilor St., MD- General Manager: Dumitru Vicol a wide range of food and bever- Type: Microfinance Institutions Address: 3, Belgrad St., MD-2060, 2005, Chisinau, Moldova Activity: “Monicol” LLC deals with age categories and eating occa- (+373 22) 250 025 Tel: Chisinau, Moldova Web: www.maib.md producing and exporting walnut ker- sions, from morning to night. (+373 22) 229 902 Fax: Web: www.moldcell.md President: Serghei Cebotari nels and dried fruits. It was founded Nestlé has 447 factories, op- [email protected] in 2001 and in this time has devel- erates in 194 countries, and em- Email: General Manager: Barkin Secen Activity: Moldova Agroindbank is oped its product range and produc- ploys around 333,000 people. It is Address: 12, Renasterii Nationale Moldova’s leading banking institu- Name: Nefis Activity: Moldcell is a dynamic tion facilities, thus becoming one of one of the main shareholders of Blvd., 3rd Floor, MD-2012,Chisinau, tion, holding the highest share on GSM operator activating since year the local market leaders in this field. Type: Food/Beverages L’Oréal, the world’s largest cos- Moldova this market, including the largest 2000 on the Moldovan market and During its activity the company has Tel: (+373 23) 744 000 metics company. assets and the largest portfolio of Web: www.microinvest.md constantly working to provide high built a positive image on the local as loans and private deposits. Set up Fax: (+373 23) 744 033 CEO: Dmitrii Svinarenko quality telecommunication ser- well as on the foreign markets sup- in 1991, the bank has lately wit- Email: [email protected] Activity: Microinvest is a microf- vices that help people and compa- plying its products to a large range nessed an exceptional development. Address: 2/3, Rivaz Lomtadze inance organization launched on nies communicate in an easy, effi- of companies around the world. cient and friendly way. Due to unique cutting-edge bank- St., Cojusna village, MD-3715, 29th of April, 2003 with the mis- ing technologies launched on the As part of international Swed- Straseni, Moldova Name: Nova Poshta sion to provide competitive finan- market on a regular basis, Moldova ish- Finnish group TeliaSonera, Web: www.nefis.md Type: Logistics and Transport cial solutions to micro and small Agroindbank is viewed as a promot- Moldcell has become one of the Name: NCH Advisors Inc., Repre- businesses (micro, small, medium er of hi-tech smart banking products CEO: B. Burcin Kilicoglu Tel: (+373 22) 855 969 top economic agents in the coun- sentative Office in the Republic of (MSMEs) and cooperatives) and and services. In 2013 the Bank’s Activity: Nefis is Moldova’s biggest Fax: (+373 22) 855 968 try, positively influenced the devel- Moldova individuals in order to develop performance was rewarded both biscuit, candy, wafer, and chocolate opment of the information infra- Email: [email protected] entrepreneurship, create new jobs internationally and nationally. The Type: Investment manufacturer, holding approximate- and raise the life standard of cit- structure of Moldova, stimulated Address: 18/1, Vlaicu Parcalab St., “Best Bank” awards of the British Tel: (+373 22) 234 771 ly 70% of Moldova’s biscuit market appearance and growth of the Chisinau, Moldova izens while providing satisfactory magazines Global Finance and Glob- with 450 employees. The company business sectors adjacent to tele- Fax: (+373 22) 243 627 returns to shareholders. al Banking & Finance Review, the was founded in 1997 in the Floresti Web: www.novaposhta.md communications, and made a sub- Email: [email protected] Microinvest provides loans to award for excellent quality in the de- city. CEO: Ghenadie Celac stantial contribution to the state MSMEs as follows: Simplus < 70 livery of commercial payments and Address: 63, Vlaicu Parcalab St., MD- budget. More than 100 different kinds of Activity: Nova Poshta is an ex- 000 lei; Simplus Plus <125 000; financial institution transfers of the 2012, Chisinau, Moldova products are distributed through- press delivery company that Start 125 001 - 300 000 lei; Forte Moldcell is responsible for a German Commerzbank AG, “MAIB – Web: www.nchadvisors.com out Moldova by its own distributing provides its services locally and number of “firsts” in the Moldo- > 300 001 lei. the most valuable brand” awarded Head of NCH Moldova: Victor company which is located in the cross-border. They cover deliv- van mobile market, including the by the Ukrainian MPP Consulting and Popusoi capital city, Chisinau, and export- eries all over Moldova, with ser- launch of SMS service, prepaid the “Most socially responsible bank” Activity: Headquartered in New ed to more than a dozen countries vices like correspondence, par- roaming, per-second charging of of the Moldovan Chamber of Com- York, United States of America and including USA, Germany, Russia, cels and combined consolidate voice calls, Car Fleet Management merce and Industry are only some of registered with the U. S. Securities Slovakia, Estonia, Latvia, Letonia, express deliveries (pallet format), and Mobile Office services, WAP/ the prizes the bank won in 2013. Mol- Name: Microsoft Moldova and Exchange Commission, NCH Georgia, Australia, South Africa, Is- in 24 hours. Nova Poshta also Internet access, GPRS and EDGE dova Agroindbank has also made it rael, Liberia, Sierra Leone, Romania, seeks to move their services to Tel: (+373 22) 843 500 Advisors Inc. administers the New based services. Moldcell was also to the top of the best South-eastern Century Holdings (NCH) Funds. NCH Czech Republic, Belarus, Kosovo, European market. In the near fu- Fax: (+373 22) 843 600 the first operator to launch 3G ser- European banks. The management Advisors Inc. has representative of- Bosnia etc. ture they will move to China and Email: [email protected] vices and the full set of Blackber- team, headed by Serghei Cebotari, fices in Moldova, Romania, Bulgaria, USA. The company comes from its ry® services in Moldova. the Chairman of the Management Address: 63, Vlaicu Parcalab St., Ukraine, Russian Federation, Latvia, Ukrainian mother company Nova It was the first to introduce Board, promotes wise corporate Office 5C3, MD-2012, Chisinau, the Western Balkans, Brazil. NCH is Poshta – 100% leader in express round-the-clock customer care and governance based on transparency Moldova a group of Investment Funds spe- deliveries on the Ukrainian mar- pilot the Corporate Social Respon- and respect for partners, customers, ket. Therefore their goal is to be- Web: www.microsoft.md cializing in medium to long-term sibility approach in Moldova.Mold- employees and society. Name: Nestle investment in companies and prop- come the best delivery company Business Development Manager: cell’s network currently covers 97% erties in Eastern Europe, the West- Type: Food/Beverages in Moldova. Nova Poshta means Serge Shmigaliov of the population of Moldova’s ter- ern Balkans and Latin America. NCH Tel: (+373 22) 210 563 ’delivery of the future’, and they Activity: Founded in 1975, Mic- ritory. By now, Moldcell has earned accumulates funds from reputable really care about that. rosoft is the worldwide leader in the trust of over 1 million subscrib- Fax: (+373 22) 211 175 88 Membership Directory 89

time, Orange Moldova received multinational chains, local retail Petrom is member of OMV certificates for Top Employer in chains to wholesale stores, phar- Group – a group who is leading the Moldova and in Europe. Orange macies and B2B entrepreneurs. oil and gas field in Central Europe, Group also received the world- Therefore, Orbico is a partner of being active in Refining and Mar- wide certification “Top Employer choice to best meet the needs Name: P.A.A. Tax, Legal, Account- Name: Pegas keting in 13 countries. Name: Orange Moldova Global 2016” for the very first of our business partners with an ing Type: Food Petrom fuels products portfolio time.These certificates are only optimal mix of product offering, Type: Telecommunications Type: Tax/Legal/Accounting Tel: (+373 22) 291 000 is designed to raise customer sat- offered to companies which apply services, flexibility and local ex- isfaction, with a special concern to Tel: (+373 22) 975 010 Tel: (+373 22) 582 106 (+373 22) 291 000 high quality standards in offering pertise. Fax: the environment. Fax: (+373 22) 975 026 excellent work conditions to its Fax: (+373 22) 754 454 [email protected] With a team of passionate pro- Email: We are guided in our daily work employees. Email: [email protected] fessional experts we offer com- Email: [email protected] Address: 174, Petricani St., by values that we believe in. The Address: 75, Alba-Iulia St., Orange Moldova is a socially plete and comprehensive busi- Address: 202, Stefan cel Mare Chisinau, Moldova three essential values, which form MD-2071, Chisinau, Moldova responsible operator, a statute ness solutions for sales, logistics Blvd., 2nd floor, MD-2004, Web: www.pegas.md part of the foundation of our busi- reconfirmed also by the activ- services, marketing and brand Web: www.orange.md Chisinau, Moldova CEO: Uliana Bespaliuc ness, are: professionalism, pioneer- ity of the Foundation with the management for brands in our Managing Partner: Carolina Vieru ing & partnership. General Director: Liudmila Climoc same name in our country. From portfolio. Activity: Pegas is a family estab- Activity: PAA was founded in 2004. lishment, starting its business Activity: Orange Moldova is part its launching, OMF has imple- Nowadays, Orbico is in the Top PAA has tailored its services includ- with a small production of sausag- of Orange Group, one of world mented over 50 social projects in 3 Distribuitors, Top 3 Best Em- ing accounting, tax and legal ser- es in 1992. Today, Pegas is a lead- leaders in telecommunications different fields, with around 200 ployers, and Top 30 Biggest Im- vices to address the complex busi- ing meat processing enterprise services, with its headquarter thousand people benefiting from porters in Moldova. in Paris, France. In Moldova, the them. ness challenges faced by the clients. which is equipped with the latest Philip Morris Management company started its activity in The company offers the exten- techniques. Daily production is on Name: Services B.V., Representative Office October 1998, with the trade- sive expertise resources combined average of about 10 tons of sau- in the Republic of Moldova mark Voxtel, and, as a result of with competence, experience and sages and deli meats. Pegas is rebranding, on April 2, 2007, it knowledge of business practic- awarded by “Golden Mercury” and Type: Consumer Goods became Orange Moldova. Name: Orbico Moldova Name: Orhei-Vit es, intricacies of local legislation “Consumer Confidence” and has Tel: (+373 22) 824 002 earned an ISO 22000 certificate is- Currently, the company is the no. Type: Wholesale Type: Beverages and the vast possibilities of doing Fax: (+373 22) 835 641 sued by TUV Thuringen (Germany). 1 operator on the telecommunica- Tel: (+373 22) 472 402, 022 121 Tel: (+373 22) 835 444 business. PAA has a wide range of The list of products is more than Email: [email protected] tion market in Moldova, it counts experience in providing profes- Fax: (+373 22) 022 120 Fax: (+373 22) 835 404 150 kinds of sausages and deli 21/3, N. Dimo St., over 2.6 million customers. sional services to large interna- Address: Email: [email protected] Email: [email protected] tional companies, development meats. Pegas has three branded MD-2068, Chisinau, Moldova Orange owns the largest 3G+ Address: 20, Varnita St., Chisinau, Address: 40, Industriala St., programs and projects in Moldova. stores and a restaurant. Products Web: www.pmi.com and 4G+ networks, at the highest are sold in 1,500 shops and super- Moldova MD-2023, Chisinau, Moldova Manager Corporate Affairs: Andrei speeds up to 300 Mbps. Orange markets throughout Moldova. Moldova network was interna- Web: www.orbico.md Web: www.orhei-vit.com Vrabie tionally certified by a German General Director: Victor Nistorica CEO: Boris Efimov Activity: Philip Morris Manage- company as “Best in test” in Mol- Activity: Orbico Moldova is a part Activity: Orhei-Vit is a business Name: Pedersen & Partners ment Services B.V. Representa- dova. of Orbico Group, now represented that produces natural fruit drinks Type: Human Resources tive Office in the Republic of Mol- dova was opened in Chisinau in The services of the company in 18 countries of Europe such as and canned vegetables. It was Tel: (+373 22) 838 770 can be accessed within the en- Germany, Austria, Poland, Croa- founded in 1945, but the existing 1996. It is responsible for the pro- Fax: (+373 22) 838 771 tire territory of the country, via tia, Bulgaria. Orbico Moldova was infrastructure was established in motion and merchandising of to- Name: Petrom Moldova its network of over 3600 sales founded in 2009 and since then the early 80’s, when the second Email: chisinau bacco products manufactured by points. Also, its customers can it is the leading distributor for a production line was put into oper- @pedersenandpartners.com Type: Energy affiliates of Philip Morris Interna- benefit from support offered 24/ 7. large number of quality globally ation and the aseptic department Address: 49/3, Tighina St., Office Tel: (+373 22) 858 999 tional Inc. and sold in Moldova. The company had reconfirmed its known brands ranging from beau- for juice storage was created. The 53, MD-2001, Chisinau, Moldova Fax: (+373 22) 858 989 Philip Morris International, the statute of the no. 1 operator in in- ty care products through food and enterprise has the opportunity to parent company of Philip Mor- Web: Email: [email protected] novations by launching two inter- non-food products. Such an ex- make 30 million packages and 15 www.pedersenandpartners.com ris Management Services B.V., is national premieres: HD Voice and tensive and diversified range of million bottles of various natural Address: 1/1, D. Cantemir Blvd., the leading international tobacco Director: Anastasia Aprodu HD Voice International. brands and products portfolio de- juices and nectar annually. The MD-2001, Chisinau, Moldova company and produces many of Pedersen & Partners is In 2014, Orange Moldova mands high flexibility, openness company has gained awards in Activity: Web: www.petrom.md the world’s best-selling cigarette a leading international Executive was again certified with 4 ISO to constant change, flexible orga- foods and drinks in Paris and Bar- CEO: Constantin Ivas brands. Search firm. We operate 56 whol- standards. Thus, Orange Moldo- nization and investing in people celona. Striving to be a socially respon- ly owned offices in 52 countries Executive Director: Olesea Gavrilan va became the first and the only development and in brands. sible manufacturer, Philip Morris across Europe, the Middle East, Activity: “Petrom” Company en- company in the field of tele- Our aim is to generate sus- International supports a number Africa, Asia & the Americas. Our tered on the Moldovan market communications in our country tainable business growth and to of charitable initiatives worldwide, values of trust, relationship and since 2000, growing with each which has 4 international ISO create added value for our busi- including programs in Moldova. professionalism apply to our inter- year of activity. Today, Petrom certificates for the management ness partners and for brands in action with clients as well as ex- Moldova operates throughout the of quality, environment, informa- our portfolio. Our customers are ecutives. More information about country with about 100 filling sta- tional security and labor security. all relevant and renowned market Pedersen & Partners is available at tions, being one of the largest fuel In 2016, for the third consecutive participants ranging from large www.pedersenandpartners.com distribution networks in Moldova. 90 Membership Directory 91

consistently high quality to inter- Moldovan leasing market, through clearance, vehicle registration, national and local clients. ICS Raiffeisen Leasing SRL. home search, orientation tours, immigration services, and com- Name: Politrans PwC started operations in Mol- Raiffeisen Leasing International Name: Reglatrans dova in 1996. It has continuously ex- GmbH (RLI), a part of the bank group prehensive support for expatriate Type: Transportation Type: Broker Services/Shipping families, tenancy management, panded the scope of its services and Raiffeisen International, is now & Freight Services Tel: (+373 22) 422 664 currently offers a full range of profes- present in 18 countries in Central and departure assistance. As it Tel: (+373 22) 857 007 Name: Roche Fax: (+373 22) 428 663 sional services to both international and Eastern Europe. The main ser- already existed on the Romanian (+373 22) 636 050 market for 12 years, its services Type: Pharmaceuticals/Cosmetics [email protected] and Moldovan enterprises. Overseen vices, executed by RLI, are univer- Fax: Email: are not simply at a high standard, by 16 partners and employing over sal leasing services – financing the Email: reglatransbroker Tel: (+373 22) 241 177 Address: 90A, Uzinelor St., 600 specialists and support staff, procurement of trucks, equipment, @gmail.com but it is the best Moving & Relo- MD-2033, Chisinau, Moldova Fax: (+373 22) 272 359 PwC operates in Romania and Mol- machinery, cars and real estate. cation service you can get in all Address: 53/4, Dacia Blvd., Office 2, Web: www.plt.md Eastern Europe. Email: [email protected] dova from a network of five offices in MD-2062, Chisinau, Moldova CEO: Oleg Gherastovschii Bucharest, Timisoara, Cluj-Napoca, Address: 65, Stefan cel Mare Blvd., CEO: Iurie Gorea Office 715, Chisinau, Moldova Activity: Politrans is an inter- Constanta and Chisinau. Reglatrans – full range of national transport and logistics Activity: Web: www.roche.md services including customs broker company that offers combined Name: Ritlabs CEO: Tatiana Gutul Name: Red Union Fenosa services, shipping, and freight ser- transport solutions and logistics Type: IT & Computers vices throughout CSI, Europe and Activity: Headquartered in Basel, services. Their continuous im- Type: Energy other countries. Tel: (+373 22) 808 411 Switzerland, Roche is a leader in provement of products is aimed at Tel: (+373 22) 431 111 research-focused healthcare with Name: Prime Capital The full range of customs ser- Fax: (+373 22) 808 405 providing customers with effec- Fax: (+373 22) 431 675 combined strengths in pharma- tive and reliable services. Type: Financial Institutions vices provided by Reglatrans en- Email: [email protected] Email: [email protected] ceuticals and diagnostics. Roche Tel: (+373 22) 214 246 ables complex and simultaneous Address: 180, Stefan cel Mare is the world’s largest biotech 4, A. Doga St., MD-2024, solutions for all customs issues. As Fax: (+373 22) 543 043 Address: Blvd., Office 102, MD-2004, Chisi- company, with truly differentiated Chisinau, Moldova a vehicle fleet owner, Reglatrans nau, Moldova medicines in oncology, immunol- Email: carmina.vicol guarantees transport availability Web: www.gasnaturalfenosa.md Web: www.ritlabs.com ogy, infectious diseases, ophthal- @primecapital.md at a specified time; the cargo will Country Manager: Jose Luis Gomez mology and neuroscience. Roche Address: 63/1, V. Alecsandri St., be removed and shipped according CEO: Maxim Masiutin Pascual is also the world leader in vitro MD-2009, Chisinau, Moldova Activity: Ritlabs SRL is a software to the terms required. By receiving diagnostics and tissue-based can- Name: PricewaterhouseCoopers Activity: I.C.S.“Red Union Fenosa” company specializing in the de- Web: www.primecapital.md the full customs service package in cer diagnostics, and a frontrunner Moldova (PwC) S.A. is part of Gas Natural Fenosa, a Reglatrans, you save time, money velopment of secure communica- General Director: Carmina Vicol in diabetes management. Roche’s leading group in the energy sector, tion products for corporate and Type: Assurance Services/Tax and and reduce the possible risks of personalized healthcare strategy Activity: Prime Capital is a finan- pioneering in gas and electricity in- private clients. The company de- Legal Services/Advisory Services working with multiple companies. aims at proving medicines and cial non-banking institution that tegration, which currently is present livers products for every kind of Tel: (+373 22) 238 122 diagnostics that enable tangible provides loans for residential mort- in more than 30 countries. user, such as The Bat!, The Bat! improvements in the health, qual- Fax: (+373 22) 238 120 gages and to SMEs. Voyager, BatPost, SecureBat! Rit- In the Republic of Moldova, ity of life and survival of patients. Email: [email protected] labs SRL was founded in 1998 I.C.S.“ Red Union Fenosa” S.A is the Founded in 1896, Roche has been and soon after started develop- Address: 37, Maria Cibotari St., biggest electricity distributor which making important contributions ing service software, primarily MD-2012, Chisinau, Moldova maintains over 869 thousand cli- to global health for more than a the well-known Dos Navigator file Web: www.pwc.com/md ents, individuals and legal entities, century. Twenty-four medicines Name: Raiffeisen Leasing manager. Later, the developers supplies electricity in 21 districts developed by Roche are includ- Office Leader: Alexandru Gozun Type: Financial institutions Name: Rilvan Group made the Dos Navigator free and (out of 37) constituting the 70% of ed in the World Health Organi- Tax & Legal Manager: Alexandru Type: Moving and Relocations released the source code allow- Tel: (+373 22) 279 313 the territory of the country. zation Model List of Essential Munteanu ing further development from the Fax: (+373 22) 228 381 Gas Natural Fenosa’s mission is Tel: (+373 22) 260 596/ Medicines, among them life-sav- public. Now, the company focuses Assurance Manager: Constantin to meet the energy requirements of (+373 68) 540 729 ing antibiotics, antimalarials and Email: on a product line for secure data Barbaros society, providing quality products Fax: (+373 22) 260 597 chemotherapy. [email protected] transfer in public information Activity: PwC firms help organi- and services that are respectful to Address: 51, Alexandru cel Bun St., Email: [email protected] In 2013 the Roche Group em- zations and individuals create the the environment, offering share- networks. Ritlabs SRL is based MD-2012, Chisinau, Moldova Address: 190, Stefan cel Mare ployed over 85,000 people world- value they’re looking for. We’re a holders growing and sustainable in Chisinau, Republic of Moldova, Blvd., Office 6, MD-2004, wide, invested 8.7 billion Swiss network of firms in 157 countries Web: www.raiffeisen-leasing.md performance and offering employ- a city renowned for technologi- Chisinau, Moldova cal development expertise. The francs in R&D and posted sales with more than 208,000 people General Manager: Cornelia ees the possibility to develop their of 46.8 billion Swiss francs. Ge- who are committed to delivering Cozlovschi professional competencies. Web: www.rilvan.eu company’s customers range from home-computing enthusiasts to nentech, in the United States, is quality in Assurance, Tax and Advi- The activity of the company in CEO: Theodor Popa Activity: Raiffeisen Group is pres- businesses. The customers in- a wholly owned member of the sory services. This network struc- the economy of the country rep- ent on the leasing market in Austria, Activity: Rilvan Moving and Relo- clude government organizations, Roche Group. Roche is the majori- ture provides PwC member firms resents a European business model, Bulgaria, Bosnia and Herzegovi- cations is the most reliable moving banks, IT software and hardware ty shareholder in Chugai Pharma- with the flexibility to operate si- being appreciated as an open enter- na, Czech Republic, Poland, Roma- company in all Eastern Europe. It companies, and members of the ceutical, Japan. For more informa- multaneously as local businesses, nia, Russia, Serbia and Montenegro, prise for collaboration to promote offers a wealth of services like in- tion, please visit www.roche.com. but also on a global scale, creating aerospace industry. Multilingual Slovakia, Slovenia, Ukraine, Belarus, pro-European and international ternational move M=management, All trademarks used or men- a platform through which member support made it possible to widen Hungary, Albania and Kazakhstan. values and a transparent and fa- international door to door moves, tioned in this release are protect- firms share knowledge, skills and the customer base. Since November 2007, Raiffeisen vorable investment climate for all office moves, storage, customs ed by law. resources and deliver services of Group also has a presence on the businesses. 92 Membership Directory 93

vides wholesale finance to rural assistance and an understanding of SUNTV SRL has been established Address: 29, Sfatul Tarii St., savings and credit associations local business practices. as a provider of cable and MMDS TV MD-2012, Chisinau, Moldova which on-lend fund to its mem- services. Web: www.tacitknowledge.com bers. RFC is a Joint-Stock compa- In February 2004, SunTV has General Manager: Vadim Echim ny owned by SCAs. Name: Schoenherr Attorneys been renamed into SunCommunica- Activity: TK is a digital commerce Name: Rompetrol Moldova at Law tions as the services that the com- consultancy focused on delivering Type: Energy pany provided have diversified. Type: Legal Services complex systems integration & Tel: (+373 22) 233 959/858 570 Tel: (+373 22) 240 300 Name: Sudzucker Moldova S.A. Today, Sun Communications of- implementation solutions related fers a full range of telecommunica- Fax: (+373 22) 233 950 Fax: (+373 22) 240 301 to eCommerce & Content Manage- Type: Food/Agriculture tions services over a modern fiber Email: [email protected] Name: Sanofi Moldova ment. Email: [email protected] Tel: (+373 22) 202 333 optic network from cable television Founded in 2002 by a group of Address: 64, Sciusev St., MD-2012, Type: Pharmaceuticals/Cosmetics Address: 63, Vlaicu Parcalab St., to residential and coroporate Inter- Fax: (+373 22) 240 707 software engineers, Tacit imple- Chisinau, Moldova Tel: (+373 22) 243 201 Office 9A, MD-2012, Chisinau, net services. Email: [email protected] ments packaged applications and Web: www.rompetrol.md Moldova Fax: (+373 22) 815 774 Address: 13A, Anton Crihan St., The TV service, SunTV, offers builds custom software for globally General Director: Vladislav Rusnac Email: vladimir.gasnas Web: www.schoenherr.eu MD-2009, Chisinau, Moldova more than 60 of the most popular recognized multichannel organiza- Activity: Leader in the regional oil @sanofi.com General Partner: Markus Piuk TV channels, grouped into 4 differ- tions, including some of Internet Web: www.suedzucker.md ent packages – a unique benefit for sector, Rompetrol is a multinational Address: 63, Vlaicu Parcalab St., Activity: Schoenherr is a leading full Retailers Top 25. The company is Board Speaker: Alexander Koss the subscribers. SunInternet and oil company, operating in 13 coun- Office E, 5th Floor, MD-2012, Chisi- service law firm in Central Europe. headquartered in San Francisco Since 1998 Südzucker Globnet are the Internet services, tries with the majority of its assets nau, Moldova About 300 professionals service na- Activity: and employs more than 100 people Moldova is the owner of sugar fac- offered by Sun Communications, us- and operations based in the Black tional and international clients from across six international offices – in Web: www.sanofi.com tories in Drochia, Falesti and Alex- ing the most modern technologies Sea and Mediterranean areas. The our offices in Belgrade*, Bratislava, San Francisco, New York, London, General Director: Vladimir Gasnas andreni.More than 500,000 tons of and the company’s own fiber op- complexity and the number of ex- Brussels, Bucharest, Budapest, Kyiv, Sydney, Chisinau and Guadalajara. beets are processed and more than tic network, a fact which gives the ecuted projects at the global level, Activity: Sanofi, a global healthcare Ljubljana*, Prague, Sofia*, Vienna, 70,000 tons of sugar are produced company a very strong competitive over time, have made Rompetrol leader, discovers, develops and Warsaw and Zagreb* (*cooperation annually. advantage over its competitors. the most well-known Romanian distributes therapeutic solutions office). Operating in a rapidly evolv- brand on the international market. focused on patients’ needs. Sano- ing environment, it is a dynamic and Südzucker Moldova is a subsidi- The company`s goal is to offer to “Rompetrol Moldova” SA is a mem- fi has core strengths in diabetes innovative firm with an effective ary of Südzucker AG – leading Euro- the customers service at the highest Name: Takeda Pharmateutical ber company of Rompetrol Group solutions, human vaccines, inno- blend of experienced lawyers and pean sugar producer with 150 years level of standards. A team of dedi- Type: Pharmaceuticals/Cosmetics that was created on September 23, vative drugs, consumer healthcare, of history.Strengthening and devel- cated professionals is continuously young talent. As one of the first in- Tel: (+373 22) 853 030 2002. Rompetrol Moldova offers emerging markets, animal health ternational law firms to move into oping the partnership with Moldo- working on the implementation of (+373 22) 853 031 high quality oil products, manu- and Genzyme. Sanofi is listed in CEE/SEE, it has grown to be one of van farmers is the main objective of new projects and ideas, in order to Fax: factured in compliance with Euro- Paris (EURONEXT: SAN) and in New the largest firms in the region. With Südzucker Moldova.The company maintain our reputation and posi- Email: [email protected] pean Standards (Euro 5) from the York (NYSE: SNY). 12 offices and several country desks, stands for efficiency in agriculture, tion as a leader in the telecommu- Address: 171/1, Stefan cel Mare most modern refinery in Central its comprehensive coverage of the provides know how and expertise nications market of the Republic of Blvd., MD-2004, Chisinau, Moldova and Eastern Europe – Petromidia to farmers and supports the imple- Moldova. region means it can offer solutions Web: www.takeda.com of Romania. that perfectly fit the given industry, mentation of modern technologies. Along its business activities, Business Development Manager: jurisdiction and company. The company owns trademarks Sun Communications develops and Igor Todica Schoenherr’s Moldova Office is “Domniţa”, “ Zahăr Cinci Inimioare” implements social projects, like Takeda is a global re- headed by Vladimir Iurkovski. There and “Dalba”. SunSchools, aimed to facilitate the Activity: Name: Sarob search-based group focusing on have been several Schoenherr law- access of the young generation to Type: Industrials / Welding pharmaceutical drugs. yers permanently based in Chisinau the most modern education tools. Name: Rural Finance Corporation Tel: (+373) 610 604 00 since January 2009. The office serves They truly believe that investing in The combined group companies children means to invest in our fu- have active commercial presence Type: Financial Institutions Fax: (+373) 610 604 00 as a primary point of contact for our international clients interested ture, because today’s children are in the areas of metabolic diseases, Tel: (+373 22) 595 559 Email: [email protected] in doing business in the Republic Name: Sun Communications tomorrow’s leaders. gastroenterology, oncology, cardio- Fax: (+373 22) 595 659 Address: 38A, Calea Iesilor St., vascular health, CNS diseases, in- of Moldova and focuses mainly on Type: Internet/Television/ MD-3100, Balti, Moldova flammatory and immune disorders, Email: [email protected] high-end transactional work for in- Communication Services Director: Asbjoern Oblasser ternational and local clients. Current respiratory diseases and pain man- Address: 10/5, Ion Creanga St., MD- Tel: (+373 22) 860 008 2069, Chisinau, Moldova Activity: We are specialized on mandates include M&A, corporate agement. Steel ST37, according to DIN 10 and commercial, real estate transac- Fax: (+373 22) 860 002 Web: www.microfinance.md Since its founding over 230 025, S235JR & S235J0, core pro- tions for clients from the oil & gas Email: [email protected] years ago in Osaka, Japan, the com- CEO: Marcel Tonu cesses are: manual welding, metal (energy), communications, external Address: 28/2, Drumul Viilor St., Name: Tacit Knowledge pany has set out on a trajectory to Activity: Rural Finance Corpora- cutting, edging, bending, milling advertising, insurance industries, MD-2021, Chisinau, Moldova Type: Internet/Television/ deliver medicines with unmet medi- tion is a microfinance institution and drilling. We are using our in- financial institutions and public sec- cal needs, adapting and changing to Web: www.suncommunications.md Communication Services that started in 1997. It provides ternational network and profound tor. It also advises and supplies ser- Tel: (+373 22) 856 985 the times along the way. microcredit to micro and small production experience for supply- vices on banking & finance, competi- CEO: John Maxemchuk Fax: (+373 22) 839 938 Takeda is the largest Pharma enterprises and individuals per- ing the international market with tion, arbitration & dispute resolution Activity: The company`s history be- company in Asia and is ranked num- vechim forming business activities. Rural goods made in Moldova according and IP matters. The Moldova Office gan on December 8, 1993, when the Email: ber 12 globally. Finance Corporation also pro- to high quality standards. provides clients with full language Moldovan-American Joint Venture @tacitknowledge.com 94 Membership Directory 95

The network of the Takeda Thanks to experience gained Address: 47/1-5, A. Puskin St., Activity: With an eight year presence The share volume of the banking group spans over 70 countries and during almost 14 years of activity, MD-2005, Chisinau, Moldova in the region, this American-owned card transactions in the Republic of regions worldwide, in Japan, the the company provides the market Web: www.turcanlaw.md international law firm brings to- Moldova increased to 21% in 2013. United States, Europe, Latin Ameri- and its partners a full range of ser- gether extensive local expertise and The market share of fast transfers Managing Partner: Alexander ca, Africa, the Middle East, and the Name: Trans Oil Group vices: marketing, sales, merchan- professional client’s skill. reached 23% and loans and deposits Turcan Asia Pacific Region. of Companies dising, primary and secondary dis- Vernon David specializes in increased by 17% each. VictoriaBank Activity: Turcan Cazac is a Moldo- Takeda’s pharmaceutical prod- Type: Agriculture tribution, logistics, transport, after banking, finance, corporate, mergers has a loan portfolio of approximately van law firm for international busi- ucts are marketed in around 100 services. & acquisitions, labor, privatizations, 6,5 million lei and the bank assessts Tel: (+373 22) 889 300 ness and investment, specializing countries worldwide, including commercial litigation and arbitra- consist of 11,7 million lei. The share (+4122) 593 57 80 in banking and finance, acquisitions partnerships (marketing alliance tion and general business law. As of foreign shareholders in the bank’s Fax: (+373 22) 889 301 and privatizations, corporate, com- partners). part of an EBRD-sponsored project, capital consists of more than 50%. (+4122) 593 57 90 mercial, telecommunications and Vernon David attorneys have draft- The bank is continuously val- As the largest pharmaceutical Name: Trimetrica energy law. The firm’s list of clients Email: [email protected] ed the Republic of Moldova’s leasing ued for the implementation of new company in Japan and a global in- counts in leading international fi- Address: 1, Veronica Micle St., Type: GIS Solutions law. Its clients include international banking technologies, which pro- dustry leader, Takeda is committed nancial institutions, multinational MD-2012, Chisinau, Moldova Tel: (+373 22) 837 231 financial institutions and private for- vide customer service at the high- to striving towards better health for corporations and non-profit organi- eign investors, and it draws on the est level, individual approach to patients around the world through Web: www.transoilcorp.com Fax: (+373 22) 837 227 zations operating in Moldova. innovation in medicine. For addi- resources of our regional network each client and for a diverse port- President: Vaja Jhashi Email: [email protected] Since 2001 Turcan Cazac is rec- tional information on Takeda, visit of offices (Bucharest, Iasi, and Chisi- folio of banking products and ser- Activity: Trans Oil Group of Com- Address: 11, Mesager St., Office ognized every year as the leading www.takeda.com. nau) for delivering the results cli- vices. Meanwhile, the wide network panies is a major grain produc- 305-310, MD-2069, Chisinau, commercial/corporate law firm in ents expect. Its attorneys are fluent of over 100 subdivisions ensure a ing trading company specialized Moldova Moldova by reputable market re- in English, Russian, Romanian and prompt response to customer re- in grain and oil seed trade on the Web: www.trimetrica.com search editorials (Chambers Glob- Spanish. quests and a strong brand image Black Sea. General Director: Eugeniu Hristev al, Chambers Europe, Legal 500, whose reputation is confirmed by The company controls a stor- IFLR1000 etc.). Activity: Trimetrica provides GIS the numerous awards and signifi- age facility in Moldova with over solutions to its diverse portfolio The firm is a member of the CIS cant results. For several times, Vic- Name: Total Leasing & Finance 500,000 metric tons of cereals and of clients. GIS is a technology that Leading Counsel Network (CIS LCN) toriaBank was nominated the “Bank Financial Institutions oilseeds. Trans Oil Group of Com- Type: manages, analyzes, and dissemi- along with the top national law of the Year” by the prestigious Brit- panies has representative offices in Tel: (+373 22) 253 050 nates geographic knowledge. GIS firms from Almaty, Ashgabat, Baku, Name: Victoriabank ish magazine – “The Banker”,also it Moldova, Russia, Ukraine, Switzer- Bishkek, Kyiv, Moscow, Minsk, St. Pe- is cataloged as one of the largest (+373 22) 244 696 is a technology that is used to view Fax: land, and France. Type: Banking and analyze data from a geographic tersburg and Yerevan. Turcan Cazac banks in South East according to Email: [email protected] Tel: (+373 22) 576 100/576 101 perspective. Geography is informa- has also developed a bilateral “best the classification SeeNews SEE TOP 45/B, A. Puskin St., 2nd Address: tion about the earth`s surface and friends” relationship with the lead- Fax: (+373 22) 234 533 100 Banks. floor, MD-2005, Chisinau, Moldova the objects found on it, as well as ing Bucharest-based law firm Tuca Email: [email protected] Web: www.total-leasing.md Name: ICS Trigor AVD SRL Zbarcea & Associates. a framework for organizing knowl- Address: 141, 31 August 1989 St., General Director: Angela Gladei Type: Wholesale/Distribution/ edge. The technology is a piece of Turcan Cazac is an advocate of MD-2004, Chisinau, Moldova reform and improvement of the le- Activity: ICS “Total Leasing & Fi- Logistics/Transport/E-commerce an organization`s overall informa- gal environment for doing business, Web: www.victoriabank.md nance” SA is an internationally based Tel: (+373 22) 479 898 tion system framework. as well as an active member of the President: Natalia Politov-Cangas Name: Xerox financing company established in GIS links location to information Fax: (+373 22) 479 898 Moldovan business community. Type: IT & office equipment Moldova in 2006. The company`s (such as people to addresses, build- Activity: VictoriaBank is the First Email: [email protected] shareholders are worldwide known ings to parcels, or streets within a All our lawyers are fluent in En- Commercial Bank in Moldova, which Tel: (+373 22) 210 490 financial institutions (25% owned Address: 17, Otovasca St., network) and layers that informa- glish, Romanian and Russian lan- since the beginning of its activity on Fax: (+373 22) 210 492 MD-2023, Chisinau, Moldova guages. December 22nd, 1989, initiated the by FMO and 75% by “EELF” BV). Its tion to give you a better under- Email: [email protected] reputation is proven by the highly Web: www.trigor.md; standing of how it all interrelates. Please visit www.turcanlaw.md process of developing a banking sys- Address: 202, Stefan cel Mare Blvd., qualitative and diversified products www.comenzi.md You choose what layers to combine to learn more about our practice and tem in Moldova. The name of Victo- riaBank is related to innovations and MD-2004, Chisinau, Moldova and services offered to its custom- President: Iosif Ienei based on your purpose. experience in specific areas. continuous development of banking www.xerox.md ers as well as by the partnerships es- Trimetrica is the official distrib- Web: Activity: Trigor AVD was founded and financial possibilities. Estab- tablished with leading International utor of GIS solutions by ESRI Inc in General Manager: Aurel Cepoi and registered by State Chamber of lished as reliable and economically Financial Institutions which current- Republic of Moldova. Activity: Xerox Moldova began op- Justice in August, 2001. stable, it has demonstrated over ly are FMO, DEG, EBRD, BSTDB and Name: Vernon David erations in 1994. Oikocredit. A partnership with ICS Main areas of activity are distri- time that only by creating compet- Type: Legal Services for Business Xerox Corporation develops, “Total Leasing” SA will ensure for all bution of FMCG products, logistics itive products, investing in qualita- manufactures, markets, services, existing and potential clients sta- & transport services. Turcan Cazac Law Firm Tel: (+373 22) 260 922 tive services, motivating the staff Name: and finances a range of document bility proven by the solid presence In Moldova, the company ex- Fax: (+373 22) 210 445 and building a strong and dynamic Type: Legal Services for Business processing products and services for of the shareholders, speed and pro- clusively represents the following team will ensure the efficiency and Tel: (+373 22) 212 031/226 113/ Email: [email protected] use in offices around the world. fessionalism in all transactions per- companies: Unilever, Kimberly Clark, the profitability of the bank. 211 844/211 846 Address: 49, Alexandru cel Bun formed, all of which are correlated Tchibo, Ferrero, Strauss, Biosphere Year after year, VictoriaBank The company, also, through St., 3rd floor, MD-2012, Chisinau, with a range of financing solutions (KPD), United Romanian Breweries Fax: (+373 22) 223 806 records new achievements and im- subsidiaries, provides network man- Moldova for short and long term, which are “Bereprod” SRL, Philips. Trigor AVD Email: portant successes that places it agement, consulting, design, and individually approached and adapt- furnish logistics services for Coca [email protected]; Web: www.dalegal.ro on the dominant positions among integration services for medium and ed to the needs of each client. Cola Îmbuteliere Chişinău SRL. [email protected] Managing Partner: Charles Vernon commercial banks in the country. large companies. AmCham Network 97

American Chambers of Commerce

The following benefits are extended to members of 45 American Chambers of Commerce, part of the AmChams in Europe (ACE) network: • Member price for open events; • Face time with the Executive Director; • Member-to-member referrals/introductions. Benefits are to be claimed via written introduction of the primary (local) AmCham confirming that the company is in good standing.

AmChams in Europe www.amchameu.eu

U.S. Chamber of Commerce www.uschamber.com

AmChams in Europe

American Chamber of Commerce American Chamber of Commerce AmCham in Albania in Belgium www.amcham.com.al www.amcham.be Network American Chamber of Commerce American Chamber of Commerce in Macedonia in Montenegro www.amcham.com.mk www.amcham.me

American Chamber of Commerce American Chamber of Commerce in Austria in Bulgaria www.amcham.at www.amcham.bg

American Chamber of Commerce American Chamber of Commerce in Moldova in the Netherlands www.amcham.md www.amcham.nl 98 AmCham Network 99

American Chamber of Commerce American Chamber of Commerce American-Hellenic Chamber British-American in Croatia in Russia of Commerce Business Inc. www.amcham.hr www.amcham.ru www.amcham.gr www.babinc.ua

American Chamber of Commerce American Chamber of Commerce Swiss-American Chamber American Chamber of Commerce in Norway in Finland of Commerce in Italy www.amcham.no www.amcham.fi www.amcham.ch www.amcham.it

American Chamber of Commerce American Chamber of Commerce American Chamber of Commerce American Chamber of Commerce in Cyprus in Serbia in Hungary in Latvia www.amchamcyprus.com.cy www.amcham.rs www.amcham.hu www.amcham.lv

American Chamber of Commerce American Chamber of Commerce American Business Forum American Chamber of Commerce in Poland in France in Turkey in Azerbaijan www.amcham.pl www.amchamfrance.org www.abft.net www.amchamaz.org

American Chamber of Commerce American Chamber of Commerce American-Icelandic Chamber American Chamber of Commerce in Czech Republic in the Slovak Republic of Commerce (AMIS) in Estonia www.amcham.cz www.amcham.sk www.amis.is www.amcham.ee

American Chamber of Commerce American Chamber of Commerce Turkish-American Business American Chamber of Commerce in Portugal in Georgia Association (TABA) in Malta www.amcham.org.pt www.amcham.ge www.amcham.org www.amcham-malta.org

American Chambr of Commerce American Chamber of Commerce American Chamber of Commerce American Chamber of Commerce in Denmark in Spain in Ireland in Kosovo www.amcham.dk www.amchamspain.com www.amcham.ie www.amchamksv.org

American Chamber of Commerce American Chamber of Commerce American Chamber of Commerce American Chamber of Commerce in Romania in Germany in Ukraine in Lithuania www.amcham.ro www.amcham.de www.chamber.ua www.amcham.lt

American Chamber of Commerce American Chamber of Commerce Israel-America Chamber to the European Union in Sweden of Commerce & Industry (1965) www.amchameu.eu www.amchamswe.se www.amcham.co.il

American Chamber of Commerce in Moldova 45 B, Puskin St., 3rd floor, MD-2005 Chisinau, Republic of Moldova Phone: (+373 22) 211 781 Fax: (+373 22) 211 782 E-mail: [email protected] www.amcham.md