TM IAR2017 Corporate Overview Book 1 Part 2.Pdf
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Who We Are & INTEGRATED ANNUAL REPORT 2017 What We Do Where We Operate TM Worldwide Coverage As a leading telecommunications provider in Malaysia and one of the largest in Southeast Asia, Telekom Malaysia Berhad (TM or the Group) has a vast number of stakeholders who are impacted by what we do. MAP ITEMS REGION SUBMARINE CABLES SYSTEM 26 TELEKOM MALAYSIA BERHAD Points-of- More than More than Regional Presence submarine Offices (RO) 30 (PoPs) 190,000 cable systems 5 globally throughout the globe kilometres worldwide 20 including 9 PoPs in Malaysia 27 Who We Are & INTEGRATED ANNUAL REPORT 2017 What We Do Where We Operate International & Domestic Infrastructure & Trunk Fibre Optic Network 28 TELEKOM MALAYSIA BERHAD 5 7 International Domestic Cable Landing Cable Landing Stations Stations LEGEND Trunk Cables Sistem Kabel Rakyat 1Malaysia (SKR1M) International Cable Landing Stations Malaysian Domestic Submarine Satellite Domestic Cable Landing Stations Cable System (MDSCS) Earth Station Trunk Nodes International Submarine Cable System 29 Who We Are & INTEGRATED ANNUAL REPORT 2017 What We Do Group Corporate Structure as at 5 March 2018 CONSUMER & SMALL MEDIUM PUBLIC SECTOR WHOLESALE ENTERPRISE (SME) » Telekom Sales & Services Sdn Bhd » GITN Sdn Bhd (100%) » Fiberail Sdn Bhd (54%) (100%) » Fibrecomm Network (M) Sdn Bhd (51%) MOBILE & WIRELESS ENTERPRISE GLOBAL » Mobikom Sdn Bhd (100%) » VADS Berhad (100%) » Telekom Malaysia (USA) Inc (100%) - Webe Digital Sdn Bhd (72.9%) - VADS Business Process Sdn Bhd (100%) » Telekom Malaysia (UK) Limited (100%) • Millercom Sdn Bhd (72.9%) • PT VADS Indonesia (100%) » Telekom Malaysia (Hong Kong) Limited • Packet One (L) Ltd (72.9%) (90% owned by VADS Business (100%) • P1.Com Sdn Bhd (72.9%) Process Sdn Bhd and 10% owned » Telekom Malaysia (S) Pte Ltd (100%) • RuumzNation Sdn Bhd (72.9%) by VADS Berhad) - BlueTel Networks Pte Ltd (29%) - VADS Digital Sdn Bhd (100%) » Telekom Malaysia (Australia) Pty Ltd - VADS e-Services Sdn Bhd (100%) (100%) - VADS Professional Services Sdn Bhd (100%) NEW MEDIA - VADS Solutions Sdn Bhd (100%) - Meganet Communications Sdn Bhd » TM Net Sdn Bhd (100%) (100%) » TM Info-Media Sdn Bhd (100%) - Cybermall Sdn Bhd (100%) » Intelsec Sdn Bhd (100%) - Inneonusa Sdn Bhd (51%) - Lyfe Medini Sdn Bhd (51%) » VADS Lyfe Sdn Bhd (100%) EDUCATION CUSTOMER EXPERIENCE IT & NETWORK TECHNOLOGY » Universiti Telekom Sdn Bhd (100%) - Unitele Multimedia Sdn Bhd (100%) • MMU Creativista Sdn Bhd (100%) - Multimedia College Sdn Bhd (100%) » Yayasan Telekom Malaysia1 GROUP DIGITAL CENTRE SUPPORT BUSINESS CORPORATE CENTRE » Telekom Research & Development » TM Facilities Sdn Bhd (100%) Sdn Bhd (100%) - TMF Autolease Sdn Bhd (100%) » Telekom Applied Business Sdn Bhd » Menara Kuala Lumpur Sdn Bhd (100%) (100%) Business Clusters Line of Business Education Cluster Foundation Business Function Support Business and Corporate Function TM Subsidiary 1 Yayasan Telekom Malaysia is a charitable trust established under the Trustees (Incorporation) Act 1952 • List of TM Group of Companies are shown on pages 130 to 135 of the Financial Statements 30 TELEKOM MALAYSIA BERHAD Group Organisation Structure as at 1 January 2018 Board Of Directors Board Audit Committee Managing Director/ Group Chief Executive Officer Chief Internal Auditor Group Company Secretary Chief Chief Digital Executive Director/ Acting Chief Chief Strategy Procurement Officer Human Capital Officer Officer Officer Deputy Group Chief Executive Officer Executive Vice Group Chief Chief Technology & President Financial Officer Innovation Officer unifi Deputy Chief Executive Vice Vice President Technology & President New Support Business Innovation Officer Media/CEO TMNet CEO/Executive Executive Vice Director webe President TM ONE Digital Sdn Bhd Executive Vice Executive Vice President President Enterprise TM GLOBAL Vice President Group Brand Chief Corporate and & Communication Regulatory Officer Head of Public Chief Customer Sector/CEO GITN Experience Officer SdnBhd CEO VADS Berhad Chief Information Security Officer 31 Who We Are & INTEGRATED ANNUAL REPORT 2017 What We Do Corporate Information as at 5 March 2018 BOARD OF DIRECTORS 1 7 Tan Sri Dato’ Seri Dr Sulaiman Mahbob Datuk Zalekha Hassan Chairman Independent Non-Executive Director Non-Independent Non-Executive Director 8 2 Davide Giacomo Federico Benello @ David Benello Dato’ Sri Mohammed Shazalli Ramly Independent Non-Executive Director Managing Director/Group Chief Executive Officer Non-Independent Executive Director 9 Datuk Seri Fateh Iskandar Tan Sri Dato’ Mohamed Mansor 3 Independent Non-Executive Director Datuk Bazlan Osman Executive Director/Deputy Group Chief Executive Officer 10 Non-Independent Executive Director Gee Siew Yoong Independent Non-Executive Director 4 Dato’ Sri Dr Mohmad Isa Hussain 11 Non-Independent Non-Executive Director Tunku Afwida Tunku Dato’ A.Malek Independent Non-Executive Director 5 Nik Rizal Kamil Tan Sri Nik Ibrahim Kamil 12 Non-Independent Non-Executive Director Balasingham A. Namasiwayam Independent Non-Executive Director 6 Tunku Dato’ Mahmood Fawzy Tunku Muhiyiddin 13 Senior Independent Director Dato’ Asri Hamidin @ Hamidon Alternate Director to Dato’ Sri Dr Mohmad Isa Hussain Non-Independent Non-Executive Alternate Director SENIOR INDEPENDENT DIRECTOR REGISTERED OFFICE Tunku Dato’ Mahmood Fawzy Tunku Muhiyiddin Level 51, North Wing Email : [email protected] Menara TM Jalan Pantai Baharu COMPANY SECRETARIES 50672 Kuala Lumpur Hamizah Abidin Malaysia (LS0007096) Tel : +603-2240 1221 Zaiton Ahmad Fax : +603-2283 2415 (MAICSA 7011681) 32 TELEKOM MALAYSIA BERHAD HEAD OFFICE 1. CHIEF CUSTOMER EXPERIENCE OFFICER Menara TM Azhar Omar Jalan Pantai Baharu 50672 Kuala Lumpur Azhar is responsible for TM’s overall customer experience Malaysia management and initiatives. His profile is disclosed on page 104. Tel : +603-2240 9494 Website : www.tm.com.my Tel : +603- 2242 9292 Email : [email protected] STOCK EXCHANGE LISTING Listed on the Main Market of Bursa Malaysia Securities Berhad 2. CHIEF CORPORATE & REGULATORY OFFICER Listing Date : 7 November 1990 Ahmad Ismail Stock Name : TM Stock Code : 4863 Ahmad is responsible for the Group’s corporate and regulatory matters. His profile is disclosed on page 104. Stock Sector : Trading/Services Tel : +603-2241 5799 SHARE REGISTRARS Fax : +603-2241 5769 Symphony Share Registrars Sdn Bhd (378993-D) Email : [email protected] Level 6, Symphony House Pusat Dagangan Dana 1 3. CHIEF INTERNAL AUDITOR Jalan PJU 1A/46 Hazimi Kassim 47301 Petaling Jaya Selangor Darul Ehsan Hazimi is responsible for the management of internal Malaysia control and review of its effectiveness, adequacy and integrity. His profile is disclosed on page 105. Tel : +603-7849 0777 (Helpdesk) Fax : +603-7841 8151/52 Tel : +603-2240 1919 Website : www.symphony.com.my Fax : +603-7955 6235 Email : [email protected] Email : [email protected] AUDITORS 4. GROUP COMPANY SECRETARY PricewaterhouseCoopers PLT (LLP 001440-LLA & AF 1146) Hamizah Abidin Level 10, 1 Sentral, Jalan Travers Kuala Lumpur Sentral Hamizah is responsible for corporate secretarial matters 50470 Kuala Lumpur for the TM Group, as well as PLC Compliance. Her profile is Malaysia disclosed on page 98. Tel : +603-2240 1204 Tel : +603-2173 1188 Fax : +603-2283 2415 Fax : +603-2173 1288 Email : [email protected] Website : www.pwc.com 5. HEAD OF INVESTOR RELATIONS PRINCIPAL BANKERS Rohaila Mohamed Basir • CIMB Bank Berhad • Malayan Banking Berhad Rohaila is the General Manager, Corporate Finance and Investor Relations. She graduated with an LLB (Hons.) CONTACT US from the University of Malaya. She joined TM in February For any enquiries on TM products and services 2011. Prior thereto, Rohaila spent five years in private legal • www.tm.com.my practice specialising in banking and corporate finance • Email: [email protected] before joining Malaysian Airline System Berhad in 2004, • Call: where she served as General Counsel until 2008. She then - 100, if you are calling from a fixed line in Malaysia. joined MMC Corporation Berhad as its Legal Advisor and - 1 300 888 123 if you are calling from a mobile device later moved on to be Senior Manager, Group Managing - +603-2241 1290 if you are calling from overseas. Director’s Office in 2009, where she headed the corporate - +603-2240 9494 to reach our general line. communications function and handled investor relations • Follow TM on Twitter: for the company. @unifi (www.twitter.com/unifi) @helpmeunifi (www.twitter.com/helpmeunifi) Tel : +603-2240 4848 Fax : +603-2240 0433 Email : [email protected] 33 Who We Are & INTEGRATED ANNUAL REPORT 2017 What We Do Key Milestones JANUARY FEBRUARY TM starts the new year with a ‘Thank You Surprise’ for Football talent search TV show – Mencari Ramli – returns for its customers, upgrading their unifi speeds. sixth season. VADS Lyfe signs a Memorandum of Understanding (MoU) with TM delivers on Convergence, reporting solid financial results for Malaysia Airports for the deployment of Smart Services to the year 2016, and meeting all three Headline KPIs. transform KLIA Aeropolis into a world-class airport city. TM empowers Johor Halal Park with converged telecommunications and ICT solutions. Menara TM receives its first Royal visit when DYMM Seri Paduka Baginda Yang di-Pertuan Agong XV performs Friday prayers at 1 2our surau. MAY JUNE Warga Keluarga TM welcomes Dato’ Sri Mohammed Shazalli unifi family hits the 1,000,000 mark! #KeajaibanRamadan led Ramly as the new Group CEO while bidding farewell to Tan Sri to #Keajaibanunifi