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THE FOR ALL 4 TURNING THE AZORES ACCESSIBLE A PLURALISTIC ARQUIPELAGO 5 EXPLORE SÃO MIGUEL WITHOUT BARRIERS 5 HOW TO GET TO THE AZORES 6 GETTING AROUND 6

AZORES – NATURE

1 / PACKAGES 1.1 / Nature Package 7 1.2 / Active Holidays Package 8

2 / ACTIVITIES 2.1 / Blended 9 2.2 / Adapted Van Tours 2.2.1 / Full day Sete Cidades / Fogo Lake 9 2.2.2 / Full day Furnas / Fogo Lake 10 2.2.3 / Half day Sete Cidades 10 2.2.4 / Half day Fogo Lake 11 2.3 / Jeep Safari 2.3.1 / Full day Sete Cidades 11 2.3.2 / Full day Sete Cidades / Fogo Lake 12 2.3.3 / Full day Nordeste 12 2.3.4 / Half day Fogo Lake 13 2.3.5 / Half day Sete Cidades 13 2.4 / Walking Trails 2.4.1 / Full day Canário Lake – Sete Cidades walking trail 14 2.4.2 / Half day Vista do Rei – Sete Cidades walking trail 14 2.4.3 / Half day Serra Devassa walking trail 15 2.5 / Traditional / Adapted Games 15

3 / SERVICES 3.1 / Canoe rental 16 3.2 / Bike rental 16 3.3 / Joellette tours 17 3.4 / Beach chair 17 3.5 / Transfers and pick-ups 18

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AZORES – CULTURE

1 / PACKAGES 1.1 / Package culture in harmony with nature 19

2 / ACTIVITIES 2.1 / Cultural tours 2.1.1 / Garden tours 20 2.1.2 / Historical tour – 20

3 / SERVICES 3.1 / Access ramps 21 3.2 / Cultural audioguides 21 3.3 / Transfers and pick-ups 22

GENERAL CONDITIONS 23 PAYMENT / BOOKING 23

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THE AZORES FOR ALL

Through the brand AZORES FOR ALL, the Regional Cooperative of Solidarity Economy (CRESAÇOR) is pioneer in the implementation and promotion of social and inclusive tourism in the Azores Islands. Since 2005, we have been promoting the democratization of tourism in the Azores, offering information, services and adapted activities to local residents and tourists with or without special needs. Being aware that choosing the right destination is the basis of an unforgettable trip, we give priority and pay great attention to all details that matter to all kinds of needs. Whether you are looking for a hotel with adapted room or eager to go hiking on a , our team members will provide you with personalized information to make your trip go smooth with lots of fun and unforgettable moments. We offer our services to private individuals, private groups as well as travel agents, tour operators, etc. Besides presenting our services, this guide contents general information about the accessibility of transports to and inside the Azores. To turn our clients’ experience fluid and barrier-free, we also provide assistance, transfers and pick-ups with adapted equipment...

CONTACT US Manuela Soeiro (+351) 296 098 866 (+351) 919 538 214

E-mail [email protected] Site www.azoresforall.com www.cresacor.pt

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TURNING THE AZORES ACCESSIBLE A PLURALISTIC ARQUIPELAGO

With nine islands and as many landscapes, colours and textures, the Azores offer an incredible diversity that appeals to all tastes. Being sea or mountain, blue or green, being nature or being culture; a mosaic of beauties is waiting for you in the Azores!

EXPLORE SÃO MIGUEL WITHOUT BARRIERS

The Island of São Miguel, where we operate, is the biggest of the archipelago, with 62.1 km in length and 15.8 as its maximal width - and gathers more than the half of the Azorean population (137.856 inhabitants in 2011). Due to its development in terms of infrastructure and to the diversity of services available, this gateway to the Azores is also the most accessible. Azores for All offers assistance in all phases of the journey, provides transfer from and to the airport with an adapted van, proceeds to bookings in hotels adapted to our clients’ personal needs and above all organizes adapted activities and excursions.

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HOW TO GET TO THE AZORES

The Azores made accessible by 8 airlines from 10 countries.

Lisbon / Porto / Funchal

Frankfurt / Munich / Düsseldorf

Brussels

Toronto / Montreal

Copenhagen

Madrid / Barcelona / Las Palmas

Boston / Oakland / Providence

Amsterdam

Stockholm

London (Stansted / Gatwick)

GETTING AROUND

Inter-islands flights Inter-islands ferries Adapted van and

operated by Sata. operated by equipment in São Assistance to people Atlânticoline: Miguel. with reduced mobility. Assistance to people http://azoresforall.com/pt/ https://www.sata.pt/en with reduced mobility. http://www.atlanticoline.pt /p/p/index.php?lang=en 6

AZORES – NATURE

1 / PACKAGES 1.1 / Nature Package

 Duration 5 nights / 6 days

€ Price 745.00€

 Included 5 nights in Hotel Ponta Delgada*** on breakfast basis, 4 FULL DAY excursions, insurance, guide, lunches in local restaurants, access to places stated on program and transfer airport/hotel/airport Not included Flight connection to destination

Day 1 Arrival to João Paulo II airport; Transfer to accommodation;

Day 2 Visit to Sete Cidades volcanic complex, the picturesque Sete Cidades parish, the viewpoints with breathtaking views over the lakes, finishing with a walking tour through Serra Devassa and a canoe ride at Sete Cidades Blue and Green Lake;

Day 3 Visit to the mystic Furnas volcanic complex, specifically to the emblematic Terra Nostra Garden, the fumaroles, the Furnas Lake that amaze the visitors by enabling them to understand how the typical stew Cozido of Furnas is made and how great is the force of nature, finishing with a visit to Gorreana Tea Factory;

Day 4 Visit Nordeste passing by Ribeira dos Caldeirões waterfall and watermill and by beautiful viewpoints at the so called most flowered county of Europe. Stop over Povoação town and get to know its History;

Day 5 Cultural visit to Ponta Delgada, capital of São Miguel Island. Whale and dolphin watching;

Day 6 Departure of São Miguel; Transfer from hotel to airport.

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1.2 / Active holidays package

 Duration 5 nights/ 6 days

€ Price 690.00€

 Included 5 nights of accommodation in Hotel Ponta Delgada*** on breakfast basis, 4 FULL DAY excursions, insurance, guide, transfer, lunches in local restaurants, access to places stated on program and transfer from and to hotel Not included Flight connection to destination

Day 1 Arrival to João Paulo II airport; Transfer to accommodation;

Day 2 Visit to Sete Cidades volcanic complex, pass by some viewpoints and bike and canoe rides that enable to feel the healing power of nature;

Day 3 Visit to Furnas, access to the distinguished Terra Nostra Garden, stop by the fumaroles, entry at Furnas Lake to taste the typical stew Cozido das Furnas, finishing at Gorreana Tea Factory, the only producer of green tea in Europe;

Day 4 Visit to Ribeira Grande city, stop by Caldeira Velha to enjoy thermal baths and get down to the bottom of Fogo Volcano to feel nature to its greatness;

Day 5 Tour Cultural at Ponta Delgada city. Whale and dolphin watching;

Day 6 Departure of São Miguel; Transfer from hotel to airport.

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2 / ACTIVITIES 2.1 / Blended

 Duration 05h00

€ Price 45.00€

 Included Insurance, canoes, guide, tasting session of local products, and transfer from and to hotel Not included Lunch

Pedestrian walk Vista Rei – Sete Cidades (7km), followed by a small tasting session of local products (bread, fresh cheese and white tea). Restored with energy a bike ride will take place through the remarkable landscapes of Baía do Silêncio, finishing with a canoe ride at the Blue Lake.

2.2 / Adapted van tours 2.2.1 / Full day Sete Cidades / Lagoa do Fogo

 Duration 08h00

€ Price 75.00€

 Included Insurance, guide, lunch at local restaurant, access to places stated on program and transfer from and to hotel

Pico do Carvão viewpoint; Vista do Rei viewpoint; Santiago Lake Viewpoint; Sete Cidades Parish; Ribeira Grande city; Caldeira Velha Interpretation Centre; Fogo Lake viewpoint.

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2.2.2 / Full day Furnas / Fogo Lake

 Duration 08h00

€ Price 75.00€

 Included Insurance, guide, lunch at local restaurant, access to places stated on program and transfer from and to hotel

Ribeira Grande city; Caldeira Velha Interpretation Centre; Fogo Lake; Pico do Ferro Viewpoint; Furnas Lake; Terra Nostra Garden.

2.2.3 / Half day Sete Cidades

 Duration 03h30

€ Price 40.00€

 Included Insurance, guide, access to places stated on program and transfer from and to hotel Not included Lunch

Vista do Rei viewpoint; Santiago Lake; Sete Cidades Parish; Carvão Viewpoint; Escalvado Viewpoint.

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2.2.4 / Half day Fogo Lake

 Duration 03h30

€ Price 40.00€

 Included Insurance, guide, access to places stated on program and transfer from and to hotel Not included Lunch

Ribeira Grande City; Caldeira Velha Interpretation Centre; Fogo Lake Viewpoints.

2.3 / Jeep Safari 2.3.1 / Full day Sete Cidades

 Duration 08h00 horas

€ Price 70.00€

 Included Insurance, guide, lunch at local restaurant, access to places stated on program and transfer from and to hotel

Pico do Carvão viewpoint; Empadadas Lake; Santiago Lake; Sete Cidades Lake; Canoe ride; Lunch at local restaurant; Mosteiros parish; Ferraria with possibility of bathing.

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2.3.2 / Full day Sete Cidades / Fogo Lake

 Duration 08h00

€ Price 70.00€

 Included Insurance, guide, lunch at local restaurant, access to places stated on program and transfer from and to hotel

Sete Cidades viewpoints and highlights; Ferraria with possibility of bathing; Lunch at local restaurant; Fogo Lake; Caldeira Velha Interpretation Centre.

2.3.3 / Full day Nordeste

 Duration 08h00

€ Price 70.00€

 Included Insurance, guide, lunch at local restaurant, access to places stated on program and transfer from and to hotel

Pico do Cavalo Viewpoint; Priolo Interpretation Centre; Nordeste Town; Lunch at local restaurant; Ponta do Sossego and Ponta da Madrugada Viewpoints.

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2.3.4 / Half day Fogo Lake

 Duration 03h30

€ Price 35.00€

 Included Insurance, guide, access to places stated on program, transfer from and to hotel Not included Lunch

Fogo Lake; Caldeira Velha Interpretation Centre; Nordeste Town.

2.3.5 / Half day Sete Cidades

 Duration 03h30

€ Price 35.00€

 Included Insurance, guide, access to places stated on program, transfer from and to hotel Not included Lunch

Sete Cidades viewpoints and highlights; Ferraria with possibility of bathing.

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2.4 / Walking Trails 2.4.1 / Full day Canário Lake – Sete Cidades walking trail

 Duration 03h00

€ Price 50.00€

 Included Insurance, guide, lunch, picnic, transfer from and to hotel Extension 11,8 km

This route is linear and easy-to-reach. Starts near Mata do Canário wood in the western part of the island, reaches Pico da Cruz viewpoint, a hill point that offers a beautiful view over the Sete Cidades lakes, and continues to the path that skirts the Blue Lake until getting to Sete Cidades parish.

2.4.2 / Half day Vista do Rei – Sete Cidades walking trail

 Duration 02h00

€ Price 30.00€

 Included Insurance, guide, transfer from and to hotel Not included Lunch Extension 7,7 km

This route is linear and easy-to-reach. It starts at Vista do Rei viewpoint, with starting point on the western side of Sete Cidades , from this point at the right side it’s possible to see Caldeira Seca and Sete Cidades lakes and at the left side the western coast of S. Miguel island. After the unpaved path it’s easy to reach Sete Cidades parish with just a turn to the right. This trail runs through Protected Landscape area. 14

2.4.3 / Half day Serra Devassa walking trail

 Duration 02h00

€ Price 30.00€

 Included Insurance, guide, transfer from and to hotel Not included Lunch Extension 5 km

This short circular trail begins and ends opposite the Canário Lake and takes about 2 hours to be completed. Along the way it enables the view of several lakes, (Pau Pique Lake, Éguas Lake and Rasa Lake) and crosses an area ranging between 750 and 900 metres in altitude, that’s the reason why it should be chosen when visibility is good.

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2.5 / Traditional / Adapted games

 Duração 02h00

€ Preço 15.00€

 Inclui Insurance, guide, transfer from and to hotel Note The minimum number of games to be played is 4

This activity, that will never take longer than two hours, should preferably take place in an outdoor area, however in case of adverse climatic conditions an enclosed place is ensured as an alternative. There are traditional Portuguese games and adapted games that can we played with conventional tourists and also disabled tourists. Portuguese Traditional Games A Pela; Os Bilros; A Malha; Saltar à Corda I; O Lencinho; Tração de Corda em Linha; Tração da Corda e Corrida; Jogo do Pião I; O Mata; Saltar à Corda II; Berlinde; A cabra Cega; O Bicho; A Cavaquinha; A Raiola; A Pelota; Corrida do Arco; Pela à Parede; Adapted Games Jogo do Pião II; Jogo da Bola I; Barra do Lenço; O Pique-Pique; Jogo da Argola; Jogo da Macaca; Puzzle de formas; Baket de chão; Balões emotions; Simulador deficiência motora e visual.

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3 / SERVICES 3.1 / Canoe rental

 Duration € Price 30 min 05.00€ 01h00 08.00€ 02h30 10.00€ 07h00 20.00€

Place Sete Cidades

 Included Canoe; vest; padles and insurance Maximum capacity 18 people (9 double canoes)

3.2 / Bike rental

 Duration € Price 30 min 05.00€ 01h00 08.00€ 02h30 10.00€ 07h00 20.00€

Place Sete Cidades

 Included Bike; helmet and insurance Maximum capacity 10 adults bike

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3.3 / Joellette tours

 Duration € Price 02h00 20.00€

Place Sete Cidades Terra Nostra Garden Furnas Lake or António Borges Garden

 Included 2 monitors, insurance, guide and pick-up

This off-road chair allows all visitors, even those with higher level of dependence, to enjoy the trails of the Island, offering them access to breathtaking natural beauties.

3.4 / Beach chair

 Duration € Price 01h00 06.00€ 04h00 10.00€ 08h00 15.00€

Place Pópulo Beach Milícias Beach and Santa Bárbara Beach

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3.5 / Transfers and pick-ups

The transfer and pick-up service is done with an adapted van, with a maximum capacity of 8 people, excluding the driver. The following table presents the prices of transport per person from Ponta Delgada Airport until the main destinations at São Miguel Island:

SERVICE PRICE PRICE PRICE PRICE (prices per person) (1 – 2 people) (3 people) (4 – 6 people) (7 – 8 people)

Airport / Ponta Delgada 14.00€ 09.00€ 07.00€ 06.00€

Airport / Caloura 17.00€ 14.00€ 09.00€ 08.00€

Airport / Furnas 28.00€ 23.00€ 14.00€ 12.00€

Airport / Vila Franca 22.00€ 16.00€ 11.00€ 09.00€

Airport / Ribeira Grande 21.00€ 15.00€ 11.00€ 09.00€

Airport / Povoação 30.00€ 24.00€ 17.00€ 15.00€

Airport / Nordeste 40.00€ 29.00€ 25.00€ 21.00€

The adapted van has an electric lifting plate (1.40m long and 1.10 wide), a maximum capacity of 2 wheelchairs + 6 passengers or 1 wheelchair + 7 passengers, and is able to bear 350 kg.

For information about other routes, please contact the agency.

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AZORES – CULTURE

1 / PACKAGES 1.1 / Package culture in harmony with nature

 Duration 5 nights / 6 days

€ Price 670.00€

 Included 5 nights of accommodation on breakfast basis, on Hotel Ponta Delgada*** 4 FULL DAY excursions, insurance, guide, lunches on local restaurants, access to places stated on program and transfer airport/hotel/airport Not included Flight connection to destination

Day 1 Arrival to João Paulo II Airport; Transfer to accommodation;

Day 2 Cultural tour through Ponta Delgada city and Lagoa city. Visit to São Sebastião Church, Carlos Machado Museum, Pineaple Culture Interpretation Centre, and Volcanological and Geothermal Observatory of the Azores;

Day 3 Visit to the mystic Furnas parish, specifically to the emblematic Terra Nostra Garden, the fumaroles, lunch at local restaurant, visit to Furnas Lake and to the Furnas Monitoring and Research Center.

Day 4 Visit to the picturesque followed by a visit to Parque Atlântico Shopping Center.

Day 5 Discovery of the northern part of the Island, starting with a thermal bath at Caldeira Velha, visiting Fogo Lake and finishing at Gorreana Tea Factory;

Day 6 Departure of São Miguel; Transfer from hotel to airport.

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2 / ACTIVITIES 2.1 / Cultural tours 2.1.1 / Garden tours

 Duration 04h00

€ Price 30.00€

 Included Insurance, guide and pick-up at Ponta Delgada Not included Lunch

António Borges Garden; Santana Garden and José do Canto Garden

2.1.2 / Historical tour – Ponta Delgada

 Duration 04h00

€ Price 20.00€

 Included Insurance, guide and pick-up at Ponta Delgada Not included Lunch

Portas da Cidade; São Sebastião Church; Graça Market; Micaelense Theater; Santa Bárbara Church; Colégio Church; Antero de Quental Garden

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3 / SERVICES 3.1 / Access ramps

 Duration € Price 01h00 03.00€ 04h00 05.00€ 08h00 10.00€

Place Ponta Delgada

3.2 / Cultural audioguides

 Duration € Price 04h00 05.00€ 08h00 10.00€

Place Ponta Delgada

With the goal to promote the access to culture and leisure to everyone, mainly, to disabled people it’s been developed, in partnership with the Ponta Delgada Cultural Institute, a kit, available to rent at the Cultural Tourism Office, composed by a MP4, a city map and a cultural map, where can be read specific information about important places to visit at Ponta Delgada city, on written and audio support. The contents are: Micaelense Theater, Graça Market, São Pedro Church, São Sebastião Church, Portas da Cidade, Ponta Delgada Town Hall, Synagogue – Sahar Hassamain, São Brás Fortress, Nossa Senhora da Conceição Church, Convent and Nossa Senhora da Esperança Church, Coliseum, Conceição Palace, António Borges Garden, Public Library and Regional Archive, Antero de Quental Garden, Carlos Machado Museum – The Santa Bárbara and Sacred Art Centers and Natural History and Convent Memory.

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3.3 / Transfers e pick-ups

The transfer and pick-up service is done with the adapted van, with a maximum capacity of 8 people, excluding the driver. The following table presents the prices of transport per person from Ponta Delgada Airport until the main destinations at São Miguel Island:

SERVICE PRICE PRICE PRICE PRICE (prices per person) (1 – 2 people) (3 people) (4 – 6 people) (7 – 8 people)

Airport / Ponta Delgada 14.00€ 09.00€ 07.00€ 06.00€

Airport / Caloura 17.00€ 14.00€ 09.00€ 08.00€

Airport / Furnas 28.00€ 23.00€ 14.00€ 12.00€

Airport / Vila Franca 22.00€ 16.00€ 11.00€ 09.00€

Airport / Ribeira Grande 21.00€ 15.00€ 11.00€ 09.00€

Airport / Povoação 30.00€ 24.00€ 17.00€ 15.00€

Airport / Nordeste 40.00€ 29.00€ 25.00€ 21.00€

The adapted van has an electric lifting plate (1.40m long and 1.10 wide), a maximum capacity of 2 wheelchairs + 6 passengers or 1 wheelchair + 7 passengers, and is able to bear 350 kg.

For information about other routes, please contact the agency.

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GENERAL CONDITIONS

/ All activities require a minimum of 2 participants, except the traditional games that require 6; / The adapted van carries up to 8 people, excluding the driver. Maximum capacity for 2 wheelchairs, with a lifting plate able to bear 350 kg (771 lb); / For information about other routes, please contact the agency; / Prices with VAT included; / Cresaçor will activate a personal accident insurance for all participants; / Children until 2 years old don’t pay. From 2 to 12 years old a 50% discount takes place, except when it come to bike rental, traditional Portuguese games, adapted games, canoeing and joellette tours; / If you are interested in prices for groups or personalized packages please contact us; / All the activities can be canceled until 12h00 of the previous day. After this dead- line no refund can take place.

PAYMENT Payment Available Paypal at site www.azoresforall.com

Bank transfer Account name: CRESAÇOR Bank: BPI IBAN: PT50 0010 0000 2115 1090 0013 7 SWIFT/BIC: BBPIPTPL

BOOKING / CONTACTS Manuela Soeiro (+351) 296 098 866 (+351) 919 538 214

E-mail [email protected] Site www.azoresforall.com www.cresacor.pt 24