SLIS Network SLIS

INDIANA UNIVERSITY SCHOOL OF LIBRARY AND INFORMATION SCIENCE SLISSLIS Alumni Magazine Fall 2007 Network Vol.45, No.2

SLIS Social Informatics Faculty Network The social side of social informatics: SUSAN HERRING This visualization shows the strengths of connections—based on the number of co-authored papers—among SLIS social informatics researchers.

PNINA SHACHAF

NORIKO HARA

RON DAY

ALICE ROBBIN ROB KLING

JOHN PAOLILLO

HAMID EKBIA HOWARD ROSENBAUM

SLIS NETWORK Contents This magazine is published twice a year by the School of Library and Information Science and its alumni 3 Dean’s Notes association in cooperation with the Indiana University Alumni Association to encourage alumni 4 Alumni News interest in and support of SLIS. School of Library 10 Faculty News and Information Science Blaise Cronin Dean 11 Social Informatics at SLIS Debora Shaw Editor Sarah Burton 17 SLIS News & Student News SLIS Alumni Coordinator Rebecca Klusman Designer 18 Class Notes Julie Harpring Editorial Assistant

IU Alumni Association Thomas A. Martz President and CEO Bridget Sutton IUAA Alumni Liaison

Stay in Touch Please contact us with ideas or questions.

School of Library and Information Science 1320 E. 10th Street, LI 011 Bloomington, IN 47405-3907

[email protected]

812.855.2018 or 888.335.7547

www.slis.indiana.edu

2 | SLIS Network | Fall 2007 Dean’s Notes SLIS and Social Informatics

The word informatics (variously informatika, l’informatique) came to us from Europe, as did the term “social informatics,” which was, I believe, coined by a Norwegian sociologist. “Social informatics” was first used programmatically in this country right here in SLIS, when the late Rob Kling joined the faculty and swiftly established the Center for Social Informatics. Since then we’ve seen a School of Informatics emerge in our very own backyard and also witnessed the growth of campus-wide interest in the socio- cultural dimensions of large-scale computing. The Center, I’m pleased to say, continues to act as a forum for cross-disciplinary discussions on developments and trends in social informatics, both nationally and internationally. Rob once defined social informatics as “the interdisciplinary study of the design, uses, and consequences of information technologies that takes into account their interaction with institutional and cultural contexts.” Definitions of this ilk abound and most of us are familiar with phrases such as “the “‘Social Informatics’ was social shaping of technology” and “socio-technical interaction networks,” which have become standard first used programmatically elements of the professional lexicon. The current interest in the social aspects of in this country right here information and communication technologies is to be welcomed, but we should not forget that the field in SLIS, when the late Rob of Library and Information Science has long had an interest in matters social and sociological. Just pick Kling joined the faculty up a copy of Pierce Butler’s 1933 classic book, An Introduction to Library Science and skim the chapter and swiftly established entitled “The Sociological Problem.” And then there’s the vogue term “social epistemology” (the title of the Center for Social a well established scholarly journal), which was, in fact, coined by Jesse Shera, one of the doyens of Informatics.” the field, and Margaret Egan way back in 1952. In the understandable enthusiasm for the new, it is important not to lose sight of the past.

Blaise Cronin Dean and Rudy Professor of Information Science Fall 2007 | SLIS Network | 3 Alumni News Alumni Board Letter Alumni Board As I write my comments for this issue, the Mid- west remains in the grip of a hot, dry summer. A Members refreshing note in the midst of this weather, how- Christina Bennett-McNew, MLS ‘02 ever, comes from all the alumni activities that have [email protected] taken place recently. For the first time, we’ve had receptions at every major professional conference— Jerome Conley, MLS ‘90 ACRL, MLA, SLA, ALA, AALL, and SAA—as well [email protected] as regional receptions in Indianapolis, Dayton, and Springfield, Illinois. Attendance has been great at Patricia Court, MLS ‘77 these events (our highest attendance in many years [email protected] at the June ALA reception), as alumni have gathered to greet old friends, make new ones, and connect with SLIS staff. These receptions have been a major un- Jan Gillespie, MLS ‘76 dertaking for us and would not be possible without the dedicated work of the Immediate Past President, Alumni Board, the IU Alumni Association, the IU Foundation, and SLIS staff, [email protected] particularly Sarah Burton, and we owe them a big “thanks.” We also thank SLIS Dean Blaise Cronin for his ongoing support of alumni activities. Planning is Courtney Greene, MLS ‘00 already underway for 2008 receptions at conferences and in selected regions, [email protected] and the Board and I look forward to seeing many of you at those events. Later in the issue, you’ll find an article about the recipient of this year’s Matt Gullett, MLS ‘94 Distinguished Alumni Award (DAA), Merri Beth Lavagnino. This award is a [email protected] wonderful way to recognize the contributions that SLIS graduates are making to our profession. Recipients of this award are chosen from nominations Keith Kuhn, MLS ‘76 submitted by alumni. Whom would you like to see named our DAA recipient President in 2008? You can help us select the best by submitting a nomination any time [email protected] through March 2008; just follow the link from the alumni page on the SLIS website. Beverly Martin, MLS ‘70 Also in this issue, you can read about faculty research in social informatics [email protected] and how it makes a difference in the real world. In every library setting today, we are looking at the potential of social informatics to improve Richard Steele, MLS ‘76 our understanding of the social and technical aspects of information and [email protected] communication technology to improve service to our customers. The articles in this issue will help you better understand the relationship between information Lorelle Swader, MLS ‘86 technologies and social change. [email protected]

SLIS Alumni Listserv James Wiser, MIS ‘02 SLISAlumni-L is a distribution list intended to be a source for news about the School as well as announcements for [email protected] and about SLIS alumni. The list is moderated and intentionally “low-traffic.” Subscribe by sending an e-mail message to [email protected] with the command: subscribe slisalumni-l. Blanche Woolls, Ph.D. ‘73 Send messages to [email protected]. Messages go to the moderator, who releases them to the list. [email protected]

Contribute to SLIS Alumni News Phillip Young, MLS ‘83 We want to hear from you! Tell us about your current job, honors, awards, research, and publications for SLIS [email protected] News alumni stories on our website and in the magazine. It’s a great way to keep in touch with your fellow alumni and share your success stories with current (and prospective) SLIS students. Visit http://slis.indiana.edu/alumni/ newsform.php.

4 | SLIS Network | Fall 2007 Alumni Profile Q&A: Courtney Greene

Courtney Greene (MLS ’00) is the Honestly, it’s hard to choose just was tremendously helpful! Also, Instruction and Online Learning one; my job, like many, has several I worked for the Undergraduate Librarian at DePaul University in components—instruction, reference, Library and Emily Okada, Diane Chicago. She is also a member of the collection development—so I find Dallis, and Carolyn Walters were SLIS Alumni Board. This summer myself thinking back to my time at great resources as well. I am still in she responded to questions in an e- SLIS often. I’d say probably the top touch with many of the people I met mail interview. five courses would include the two during my time at SLIS, whether they I had with Dr. Joyce Taylor—both were fellow classmates, employers, Tell us about your current position. the general reference course, as or faculty members, and it’s been so What do you like about it? What do well as the Reference Sources in helpful to have a network for tips, you find most challenging? the Humanities; Business Reference advice, recommendations.… I am currently the Instruction and Sources with Carolyn Walters; Online Learning Librarian at DePaul Library Instruction with Emily What advice would you give to University in Chicago, based on the Okada; and Collection Development current SLIS students, about their Lincoln Park campus. In addition with Dr. Tom Nisonger. I use the time in the program or their careers? to presenting in-person library techniques, skills, and information Maintain the relationships you begin instruction to all levels of students they provided every day on the job. at SLIS, with your classmates and here, I am the point person for our with your professors, as they will online instruction program, which Was there anyone during your time serve you well throughout your is delivered to courses across the at SLIS who acted as a mentor for professional life. University through a homegrown you? If you’re unsure of where you’d learning content management I found the faculty and the staff at like to aim once you’ve completed system. I also do reference and am SLIS to be so willing to give their your degree, remain open to different the bibliographer for the Colleges time and provide support during career paths and seek out ways to of Computer Science and of my time there—particularly Mary get experience in those areas, or talk Communication; plus serve as co- Krutulis, who did a résumé/job to practitioners to get a real sense of chair for the Library Web Committee. search workshop every spring, which what it’s like in the day-to-day. I really love the variety; it’s great to be able to get experience in so many areas! It also provides many different venues for working with students, faculty, and other staff, within or outside the library. Of course, that is also the most challenging thing—managing to keep all those things moving forward, staying on top of new developments and technologies, and sometimes, simply scheduling everything!

What SLIS course(s) have you found to be the most valuable in your professional life?

Fall 2007 | SLIS Network | 5 SLIS ALA Alumni Reception

More than 80 people attended the SLIS Alumni Reception on Sunday evening, June 24, 2007, at the Old Ebbitt Grill in Washington, DC. Held in conjunction with the ALA annual meeting, the Gary Wiggins reception was organized by Sarah Burton, SLIS director of finance and Receives administration and alumni coordinator. Special Libraries Keith Kuhn Named Recipient of Association Hall of ALA’s Sullivan Award Fame Award SLIS Alumni Board President Public Library Association (PLA) SLIS alumnus Gary Wiggins (MLS Keith Kuhn (MLS ’76), Library Ser- National Conference and the Ohio ’71, Ph.D. ’85) was selected for vices Director Library Council (OLC) Children’s the Special Libraries Association of the Public Li- Services Conference. (SLA) Hall of Fame. The award was brary of Cincin- “Keith Kuhn always was and presented at the SLA Annual Con- nati and Ham- continues to be an administrator ference, held this year in Denver, ilton County, concerned with children’s services Colorado. was named the because he cares about the quality Director of the Chemical recipient of the of the lives of children,” said Informatics program at the 2007 Sullivan Lisa Hamrick, nominator, of the Indiana University School of Award for Public Library Admin- Public Library of Cincinnati and Informatics, Wiggins has “long istrators Supporting Services to Hamilton County. been on the leading edge of the Children. “Keith wants the Public Library providing information to chemists, According to jury chair Tim of Cincinnati and Hamilton and his service to IU reflects his Grimes, Ann Arbor (Mich.) County to take a leadership role commitment to the chemical District Library, Kuhn was in developing healthy, literate information profession,” said “selected for his leadership role children.” Patricia Steele, Ruth M. Lilly in making children’s services an The Sullivan Award, donated Interim Dean of the Indiana organizational priority for the by Peggy Sullivan, honors an University Libraries. library system.” individual who has shown “Wiggins headed the IU Under his direction, a exceptional understanding and Chemistry Library for 27 years.” Children’s Services Council was support of public library service He received the SLIS Distinguished created for the library system to to children, while having general Alumni Award in 2001. He is establish goals and priorities for management, supervisory, and the long-serving advisor to the children’s library services. administrative responsibility. The SLIS Chemical Information The council received state award was presented at the ALA Specializations. and national recognition by the Conference in June. 6 | SLIS Network | Fall 2007 Rodney Hersberger Elected ALA Treasurer Merri Beth Rodney M. Hersberger (MLS ‘73), Administration Lavagnino: dean of the University Library at and Management California State University–Ba- Association 2007 SLIS kersfield (CSUB), was elected (LAMA) on the Distinguished American Library Association ALA Council (ALA) Treasurer for 2007–2010. and chaired Alumni Award “I am honored and grateful LAMA’s Financial Recipient that my colleagues have the Management confidence in my qualifications to Committee. He Merri Beth Lavagnino, MLS ’89, select me for this important ALA also served as a juror on the ALA– is the recipient office,” Hersberger said. American Institute of Architects of the 2007 SLIS “I intend to use my education (ALA–AIA) Library Buildings Distinguished and training in accounting, Award Committee. Alumni Award. finance, and business Hersberger has worked for Lavagnino management and my extensive CSUB since 1984. Under his is the Chief experience in ALA to carry on the direction, the university built a Information excellent example of our current new library that opened in 1994. Technology Treasurer, Teri Switzer. I hope to His previous positions were Policy Officer continue to simplify the reporting at the University of Oklahoma within the of ALA finances and Northern Indiana University Office and to provide “I am honored Illinois University. of the Vice President for financial leadership In 2001, he opened Information Technology and so the membership and grateful LibrariesByDesign, Chief Information Office. She can make well- LLC—a library develops and maintains policies informed decisions that my building consultancy regarding the appropriate use how to invest ALA practice. of information technology. revenues to their colleagues have In addition to his Her responsibilities include best results.” MLS degree from overseeing and coordinating Hersberger confidence in my SLIS, Hersberger investigations and responses to currently serves on holds a bachelor reports of abuse or inappropriate the ALA Budget qualifications...” of arts degree in use of electronic information or Analysis and accounting and information technology. In her Review Committee. He previously an MBA from Northern Illinois continued on page 9 represented the Library University. Pat Steele Receives Beta Phi Mu Chi Chapter Service Award Patricia Steele (MLS ’81), Historical Board (2000–2007) and has twice been Ruth M. Lilly Interim President of the Indiana Library Federation. Dean of University Li- The Chi Chapter Service Award “is presented braries of Indiana Uni- to individuals who have made an outstanding versity, received the 2007 contribution to the library and information science Beta Phi Mu Chi Chapter profession or its goals.” Service Award in April. The Award has been given, usually on an annual Steele has been with basis, since the late 1970s. the IU Libraries since Previous recipients include Marian Armstrong, 1975, serving in a variety David Kaser, Sara Laughlin, Mary Popp, Steve Harter, of capacities, including head of the SLIS Library. Shirley Fitzgibbons, Mary Krutulis, Herbert S. White, She is a member of the Indiana State Library and Nancy Lair, and Judith Serebnick.

Fall 2007 | SLIS Network | 7 Asher Honored SLIS Alumni Featured in Library Journal Jacob Nadal (MLS ‘01), Michelle and students.” by Press Club Dalmau (MIS/MLS ‘04), and Dalmau is the Digital Library Eileen Simmons (MLS ‘84) were Program Digital Projects and In May 2007, SLIS alumna Gena featured in the March 15, 2007, is- Usability Librarian at Indiana Asher (MIS/MLS ’03) was honored sue of Library Journal (LJ). University– Bloomington. with the Kate Milner Rabb Award In LJMS’s “Lollapalooza” by the Woman’s Press Club of Indi- Jacob Nadal: Business article, Eileen Simmons is profiled ana (WPCI). Continuity Planning as a community builder. Asher, In “Serving through Disaster,” As the newly appointed a graduate Nadal discusses director of the Everett Public of the IU the use of busi- Library in Washington, Simmons School of ness continuity is building on her previous Journalism, planning (BCP) work at the library, including was an in disaster pre- the creation of a collection award- paredness for endowment and a popular winning libraries. local street fair called the reporter He was also featured in an LibraryPalooza. for the accompanying article, “Jacob Dalmau was also featured in Bloomington Nadal On Business Continuity,” an LJ article about women and Herald-Times which reflects on his experience library technology. In the article, before her with “on-the-spot BCP.” “The Women Who Drive Library fascination with the electronic Nadal encourages librarians Technology” (May 1, 2007), she distribution of information led to start thinking seriously about is described as a “new hybrid” her back to IU for dual MIS/MLS their organizational priorities; he librarian who work in technology degrees. She is now a freelance suggests that they must not only leadership roles within libraries. writer and adjunct lecturer in establish what needs to be done In discussing her interest in the IU School of Journalism as after a disaster strikes but also usability, Dalmau said, “I soon well as a website developer and consider what would happen if realized I was a closet librarian. I maintainer. This award recognizes the library is unable to execute all was as interested in representing her efforts in updating and the priorities listed in the disaster and organizing collections online maintaining the WPCI website in plan. as I was in understanding the user the past year. experience.” The Rabb Award, the WPCI’s Dalmau & Simmons: LJ “Movers most prestigious honor, rewards and Shakers” SLIS Alumni on Previous LJ excellence in journalism as well as Michelle Dalmau and Eileen Sim- Movers and Shakers Lists service to the profession and the mons were chosen as emerging • Matthew Gullet, 2006 (MIS ’94) organization. Kate Milner Rabb LIS leaders in • Michael Stephens, 2005 (MLS was the WPCI president from 1929 LJ Movers & ’95) to 1931 and a columnist for the Shakers (LJMS), • Jeff Trzeciak, 2004 (MLS ’91) Indianapolis Star. the supple- • Connie Mitchell, 2003 (MLS In addition to her WPCI award, ment to the ’92) Asher will be receiving two March 15, 2007 • Ann Snoeyenbos, 2002 (MLS national awards in September from issue. ’95) the National Federation of Press In the LJMS article “Digital Women: first place awards for her Wizards: Digital Dynamo,” To read more about SLIS alumni who IU Alumni magazine article and Dalmau describes her goal as a made past Movers and Shakers lists, the creation and development of digital librarian to “transform see the online archive of Library the nonprofit website, digital libraries into a daily-used Journal articles at http://www. www.BreastCancerFYI.org. resource by researchers, teachers, libraryjournal.com/archive/.

8 | SLIS Network | Fall 2007 Lavagnino, continued from page 7 position, she works closely with associated with libraries, and among others. She has presented university administration, judicial I’m really honored to receive this at EDUCAUSE, ASIST, ResNet officers, counsel, and other IU award.” (student-owned computers on agencies, as well as internal and Early in her career, Lavagnino campus), ACUTA (Association external law enforcement and received the Cretsos Leadership for Communications Technology prosecutors. Award from the American Professionals in Higher “Over the years I have been Society for Information Science Education), and the Indiana continually impressed with her and Technology (ASIST). The Online Users Group. Her topics commitment to developing and award goes to a junior ASIST have ranged from managing maintaining her technical skills member who has demonstrated full-text electronic access to while always seeking to use that outstanding leadership qualities periodicals to managing IT knowledge to further access to in the society. security in campus housing. and effective use of information,” The number and variety of The Distinguished Alumni said SLIS Associate Dean Debora new technical developments Award is presented annually to an Shaw, Ph.D. ’83, who nominated where Lavagnino has played alumnus who is making, or has Lavagnino. a key role in educating made, an outstanding contribution When notified that she had colleagues is impressive. She to the Library Science/ received the award, Lavagnino has given presentations at Information Science profession. said, “I’m impressed that my meetings arranged by ALA, Lavagnino will receive her award fellow SLIS alumni appreciate Apple Computer, Computer at a SLIS alumni reception at how the library science profession Professionals for Social the Indiana Library Federation contributes to fields not directly Responsibility, and ASIST, conference in November. Distinguished Art Librarian B.J. Irvine Retires After a distinguished career as School of Fine Arts, the University To support and continue the quintessential art librarian Libraries, Friends of Art, the IU the SLIS art librarianship and more than 40 years Art Museum, and specialization, she has of service to IU, Betty faculty and students thoughtfully and generously Jo (B.J.) Irvine (MLS ’69, of the University for contributed funds to establish Ph.D. ’82) retired in July over 40 years,” said the B.J. Kish Irvine Graduate 2007. Irvine is highly Irvine in a recent Scholarship. The scholarship will regarded nationally by announcement support students pursuing careers her peers and has made about her retirement. in fine arts librarianship, which numerous contributions “Thank you all for includes print, image, and digital to the field. Director of your support and and electronic collections. the Fine Arts Library encouragement.” On the national level, Irvine since 1969, Irvine was For years, Irvine was one of the first members responsible for planning, admin- taught, mentored, influenced, of the Art Libraries Society of istration, collection development, and encouraged students in North America. She served and reference services. Under her all areas of art and visual as president in 1993 and as an leadership, the Fine Arts Library resources librarianship and art executive board member from became one of the finest in the na- history. As an adjunct associate 1991 to 1994. She also chaired tion. She was originally hired by professor, she taught Seminar numerous committees, task forces, the IU Libraries and Henry Hope, in Art Librarianship and and initiatives and contributed chair of the Fine Arts Department, Research Sources in Art History. to major society publications on to manage the department’s size- In addition, she established professional standards. In 2002, able slide collection. and served as SLIS’s director she received the Society’s highest “It has been my honor and of the Specialization in Art honor, the Distinguished Service pleasure to have served the Librarianship program. Award.

Fall 2007 | SLIS Network | 9 Faculty News Jean Preer Receives SLIS Faculty Win Trustees’ Teaching Award ALA’s 2007 Justin SLIS Assistant Professors Noriko strong, positive evaluations from Hara and Lokman Meho recently students and peers. His supportive Winsor Prize received the 2007 Trustees’ Teaching work with faculty and doctoral Award, which recognizes exem- students who teach courses Jean Preer, SLIS In- plary classroom instruction. for which he is responsible has dianapolis professor Hara consistently receives strong, benefits that reach beyond his own received the Ameri- positive evaluations from students. classroom. He thinks critically can Library Associa- She engages in continuous self- about his teaching and continually tion Library History reflection and makes an exceptional explores ways to improve classroom Round Table’s 2007 Justin Winsor effort to evaluate her teaching interactions. As a consequence, his Prize for her essay “Promoting Citi- and maintain currency of course careful revisions maintain course zenship: Librarians Help Get Out content. Ready to adapt her teaching currency and improve students’ the Vote in the 1952 Presidential style to the school’s changing needs, learning experiences. Meho Election.” her courses integrate technology maintains a web listing of student According to the ALA, well and extend the walls of the projects from past semesters that Preer’s “winning essay covers classroom by providing students helps to recruit new SLIS students an important and interesting with real-world experiences, and model the work expected topic in library history and is notably in community projects. As of current students. In addition, very thoroughly researched ACM student chapter advisor, she he has provided exceptional using a variety of published and has further developed learning encouragement and support for unpublished primary sources, opportunities for SLIS students. students who submit work from his and draws on a wide collection of Meho also continues to receive courses for publication. secondary literature.” Her essay examines the ALA’s participation in the 1952 National SLIS Faculty: Outstanding Intellectual Influence Non-Partisan Register and Vote SLIS has been ranked first in the Dean Blaise Cronin commented Campaign. The organizers world in faculty and program cita- that the work “demonstrates yet considered libraries to be critical tion counts, a criterion known by again the outstanding research to the success of the PR campaign scholars as an objective measure- productivity and intellectual titled “Listen, Read, Look, Talk, ment that recognizes the value, influence of SLIS faculty.” Argue, Think and Vote.” impact, quality, or significance of SLIS also ranked well above Preer notes that the ALA authors’ work. the nearest contenders in two participated for “visibility and A study by Olle Persson and other recent studies of publication support for libraries.” Fredrik Åström, of the Department and citation counts. Work by John The Winsor Prize recognizes the of Sociology, Umeå Universitet Budd (Library & Information Science best essay on library history and (Sweden), examined articles from 27 Research, 2000) and Denice Adkins is named for ALA’s first president, of the top library and information and Budd (The Library Quarterly, a 19th century librarian, historian, science journals, 1990–April 2005. 2006), based on publication and and bibliographer. Their report placed SLIS well above citation data for the years 1993– Peer has been invited to publish the nearest contender. “Most Cited 1998 and 1999–2004, respectively, her paper in Libraries & the Cultural Universities and Authors in Library demonstrated SLIS’s impact. Two of Record. She was presented the & Information Science 1990–2004” the 10 most widely published and award at the ALA conference in was published in Bibliometric Notes highly cited faculty members in the June. (2005). study come from IU.

10 | SLIS Network | Fall 2007 Social Informatics at SLIS

What has been, and will be, the impact of information a recent conference, SLIS professor Alice Robbin technology (IT) on society? For years, journalists and challenged SI researchers to “think more deeply about media pundits have generally used anecdotal the multiple levels of analysis and to integrate the information rather than empirical studies social psychological, psychological, and in reporting the influence of IT on cognitive,” as well as expand research economics, culture, and business. to the virtual, individual, home, Computer scientists have tended to “Social informatics media, art, and culture. focus on the technical aspects of is the systematic, Social informatics research IT. In contrast, social informatics interdisciplinary study of the within the SLIS faculty, (SI) examines both the technical design, uses, and consequences explored below, includes and social consequences of of information technology that investigations ranging from IT on both organizations and takes into account their interaction evaluation of computer individuals. SI researchers with institutional and cultural technology, to the symbolic investigate the roles IT plays in contexts.” nature of IT and classification, social and organizational change — Rob Kling, Encyclopedia of Library to the technical and social and how the social organization and Information Science (2001) mechanisms that shape of IT is influenced by social forces collaborative online encyclopedias. and practices. Most SI research has focused on the Success or Failure of impact of computerization on organizations, Computerization Movements emphasizing the sociological over the cognitive. At In the 1990s, Kling and Iacono defined computer-

Fall 2007 | SLIS Network | 11 ization movements (CM) as “a kind of movement market-driven, external, wide, and positive. Spam whose advocates focus on computer-based systems is stand-alone, market-driven, external, wide, and as instruments to bring about a new social order.” negative. Virtual reality is bundled, non-market CMs include a wide range of technologies, from office driven, (mostly) internal, narrow, and positive. computing and e-mail, to PDAs and Instant Messag- The analysis of the groupings showed that most of ing, to viruses and spam. the categories were in mutually exclusive groupings outside a shared set of characteristics. Because CMs Revisiting Computerization Movements did not completely share the same categories, a single In their study, “Revising the Conceptualization of set of criteria would not be sufficient to evaluate Computerization Movements,” SLIS professors Noriko success or failure. Hara and Howard Rosenbaum examined Kling and Iacono’s conception of CM and concluded that Conclusions: Hara & Rosenbaum a single set of criteria is not sufficient to The findings argue for the need determine the success (or failure) of to develop an expanded CMs. conception and more nuanced First, Hara and The term “social understanding of CMs. Rosenbaum challenged informatics” originated Norway The Hara and two assumptions about in the 1980s. In early 1996 several Rosenbaum study is CMs: scholars in the U.S. engaged in lively currently under review 1. the original conversations with the aim to advance by the editorial definition of a CM critical scholarship about social aspects of board of the referred is adequate to computerization. It became clear that labels international journal, include the wide that energized scholars in one sub-community The Information range of CMs and could turn off participants in others. Society. 2. CMs have enough Eventually sufficient consensus emerged similarities to around “social informatics,” (SI) and it was Does YouTube allow for a single adopted as a working label. SI studies Have a Social set of criteria as an aim to ensure that technical research Core? effective evaluation agendas and system designs are Perhaps you’ve seen tool. relevant to people’s lives. them. “Bill and Hillary A critical analysis of the Sopranos Spoof.” “Splish assumptions showed a bias Splash, My Cat Takes A Bath.” toward organizational CMs and “Mr. Bean: The Library.” Millions of characterization insufficient to capture people worldwide watch YouTube videos their heterogeneity, which indicated the need for a every day. broader conception. But who produces the videos? Who uses this site? Is Second, based on the examination of discourse there a social core of users? on the topic, Hara and Rosenbaum created a set SLIS professor John Paolillo recently conducted a study, of five criterion pairs to categorize CMs. Because “Does YouTube Have a Social Core?,” to investigate the it is difficult to categorize using binary terms, social structure of this popular online video Web site. each criterion pair represents the endpoints of a “YouTube has eliminated the barrier for the wide continuum. The five pairs are: external–internal distribution of amateur videos,” Paolillo notes. “It (outside or inside organizations); market-driven–non- has become a multi-billion dollar business. However, market driven; wide–narrow (how many people there is no clear picture of how people use YouTube are affected); stand-alone–bundled (in terms of and why.” technologies used); and positive–negative (perception of impact on society). What is YouTube? Hara and Rosenbaum grouped 41 computerization YouTube has become a “social media space” with movements using the criterion pairs. For instance, many features similar to other social networking PDAs are generally characterized as bundled, Web sites. Anyone with a Web browser can view

12 | SLIS Network | Fall 2007 the videos. The site also provides the option to create profile pages, subscribe to other users’ videos, interact with other users or “friends,” comment on videos, and join community groups of people with comparable interests.

Crawling for Clues Paolillo conducted a substantial crawl of user profiles in order to examine the social network structure of YouTube. The crawl followed the links of several of the social networking features of the site. In two phases, the crawler identified user and video information, including authors, friends, and video keyword tags. The crawler located 1,070 different authors among a sample of 82,185 users. Analysis of the authors with associated keyword tag information revealed nine clusters representing different video genres, including anime music, skate sports, non-political humor, guitar music, hip hop, and Korean pop music videos. A social network analysis of authors and friends showed very strong self-linkage, meaning that all are socially cohesive groups. Biography of Rob Kling “There is apparently a single core, with mixed The late Rob Kling, Ph.D., professor of information sys- characteristics from most of the user clusters,” tems and information science at SLIS and an adjunct Paolillo reports. professor of computer science, was a leading expert on the In addition, two genres—anime music videos and study of social informatics. Korean music videos—form two small but relatively Kling studied how intensive computerization connected groups and a substantial number compose transforms work practices and how computerization a group of unconnected components with members entails many social choices. He observed early on that from a range of different clusters. complex information and expert systems are integrated into the social life of organizations; he conducted studies Findings: Genres of Content Set YouTube Apart in a variety of environments, including local government, The social interconnection and cohesion of YouTube insurance companies, pharmaceutical firms, and high-tech is similar to other social networking sites such manufacturing. as LiveJournal, but different in that it appears Kling’s work had a far-reaching impact on the to be more focused around different genres of professional worlds of social informatics and information content. Paolillo suggests future areas of research, technology. including an analysis of the video content and user A scholar and prolific writer, Kling also directed an commenting in YouTube. interdisciplinary research center at IU, the Center for Social Informatics, which later was renamed the Rob Editorial Variation in Collaborative Kling Center for Social Informatics (RKCSI) in his honor, Spaces: Wikipedia vs. Everything2 is dedicated to supporting research into information In their 2005 study “Collaborative Authoring on the technology and social change. The Center organizes Web: Genre Analysis of Online Encyclopedias,” SLIS seminars for faculty and graduate students, hosts visiting professor Susan Herring and telecommunications scholars, publishes a working paper series, and provides graduate student Will Emigh examined the techni- updated listings of relevant conferences, activities, and cal systems and social processes of two collaborative journals. online encyclopedias—Wikipedia and Everything2. For more information about Kling, the RKCSI, and They focused on the degree of formality in social informatics, visit http://rkcsi.indiana.edu/.

Fall 2007 | SLIS Network | 13 language use by comparing entries that the two sites Ron Day on Critical had in common.

Information Theory Wikipedia: Complete Editorial Freedom “Critical information theory is intrinsic to social informat- Begun in 2001, Wikipedia was developed as an open ics,” SLIS professor Ron Day remarked in a recent inter- online encyclopedia to which anyone can contribute view. “It provides the rhetorical tools to intervene between content and that allows complete editorial freedom the habits of institutions and people with real-world to its users. Each entry is accompanied by a history developments.” page of all revisions and a separate discussion page Critical information theory uses rhetorical and where contributors can justify and debate the merits conceptual analyses to explain the social and cultural of their contributions. The sense of community and production of responsibility exhibited by Wikipedia authors has certain terms, notably deterred potential abuse of the system. their concepts, and the social Everything2: Registered Users, Author-Only Edits and cultural Everything2 differs from Wikipedia in several ways. powers of Only registered users are allowed to contribute such in their content, although anyone can easily create a user historical account. Unlike Wikipedia, revisions can be made specificity. only by the author of an entry; content cannot be Why directly modified by others. In addition, Everything2 consider the employs a user reputation system, a form of peer rhetoric of pressure, to rank entries and as a method of quality library and control. information science? Comparison Criteria Day said In comparing the two systems, Herring and Emigh that people considered: which system produced better quality tend to entries, the similarities and differences in entries forget the on the same topic in each system, how the social traditions of processes in each system shaped the conventions information, of use, and whether the two systems produced which can lead to the reappearance of old ways of doing communicative content that could be characterized as things. In addition, there is often a disjunction between belonging to a single genre. rhetoric and reality. The primary data are texts from 15 common Asking questions such as “what is a library?” or “what entries from Wikipedia and Everything2, as well is information?” through the prism of critical information as text from the Wikipedia discussion pages on the theory provides a method for viewing the future same entries. In addition, entries from the print differently, by examining the past and present discourse edition of the Columbia Encyclopedia allowed on the subject. “It can lead to the reinvention of the library comparison between user-created and traditional of the future,” Day contends. (expert-created) encyclopedia content.

Making Connections: Critical Information Wikipedia As Formal As Columbia Encyclopedia Theory and Social Informatics An analysis of entry and word length and of word SLIS professor Ronald Day recently considered how his structure provided measures of language formality. work in critical information theory connects with social The results suggest that the language of Everything informatics and with SLIS students’ preparation for their 2 (and the Wikipedia Discussion) is more informal careers. than that of Wikipedia, but that Wikipedia is as The full text of his commentary is available online at formal as the Columbia Encyclopedia. In addition, http://hdl.handle.net/2022/1836. Herring and Emigh observed that Wikipedia entries

14 | SLIS Network | Fall 2007 are stylistically homogeneous and often created in intangible offenses; revenge; and ease of execution. a standard format; Everything2, however, features Some trolls have no harmful intentions but are entries with informal and colloquial language, stimulated by the absence of deterrent factors. In including humorous and evaluative expressions, and contrast, some hackers are propelled also by nosy diverse formats. curiosity and voyeurism, general curiosity, computer The findings indicate how the sites’ users present virtuosity, and economic accounts. the “same” content in different ways, influenced by each site’s technology and social mechanisms How IT Mediates Organizations for producing quality entries. Its higher level of In the 1990s, Enron was a powerhouse in the energy editorial activity and neutral point-of-view policy industry. With its very public and dramatic demise mean that Wikipedia entries are more formal and in December 2001, the causes of Enron’s rise and homogeneous than those of Everything2. As for fall have been the subject of numerous articles and genre, both sites could be characterized as “online commentaries by popular media sources as well as knowledge repositories” and sub-types of the “online scholarly study. In a 2004 paper, “How IT Mediates collaborative authoring environments” genre. Organizations: Enron and the California Energy Cri- sis,” SLIS professor Hamid Ekbia examined, from a The Darker Side of Wikipedia social-informatics perspective, how Enron used infor- An Internet troll is a destructive participant in an mation technology to position itself as the “company online community; trolls post inflammatory, rude, re- of the future.” petitive, or offensive messages. SLIS professors Pnina Shachaf and Noriko Hara are currently studying the Analyzing Enron With Actor-Network Theory motivation and behaviors of trolls on Wikipedia. Ekbia used Actor-Network Theory (ANT) as a Wikipedia, with more than 4.6 million articles framework to explain that IT played a mediation in over 250 languages, is maintained by systems role in Enron’s activities. ANT analyzes socio- administrators called system operators (sysops) and technical networks as sites where resources are bureaucrats. One of a sysop’s major duties is fighting concentrated in a few places. These networks can trolls and vandalism. To investigate the behavior of include “actants” such as people, organizations, Wikipedia trolls, Shachaf and Hara are interviewing information, technology, and finances. Ekbia focused Wikipedia sysops and analyzing case studies of troll on the technology and networking strategies Enron activities on the site. employed in the California energy market. Their findings show that trolling behaviors involve The analysis views Enron’s use of technology repetitive harmful actions with intent to cause through four techniques: interference, composition, harm, a tendency to ignore policies, and working in blackboxing, and delegation. As a method of isolation under hidden virtual identities. In addition, “interference,” the company extensively used image- trolls become active in a destructive way at the making tools to rally support in the public arena. As community level. They may not only vandalize the “composition,” IT was invoked to establish Enron encyclopedia entries but also engage in personal as the “firm of the future” to gain support for its attacks on other users, inflame conflict among users, business model. As “blackboxing” or the enrollment and even post threats of physical violence or worse. of competitors, Enron used IT as an operational and calculating tool to interest competitors. Finally, as The Motivations of Internet Trolls “delegation,” IT was used to find new ways to target The study suggests that trolls are motivated by consumers with pioneering, high-profile technology boredom, revenge, fun, attention seeking, community projects. destruction, and a provocative examination of In addition to technology mediation, Enron used the freedom of expression. One system operator deregulation to mobilize allies, thus becoming an described troll behavior as a consequence of “the joy obligatory passage point for governments, energy they get from vandalizing,” while another suggested producers, and consumers. The company also used that “probably the thrill is too addictive.” the amplification of its performance, with its reliance According to Shachaf and Hara, trolls and hackers on innovative IT, to set the rules of the game and are both motivated by fun, thrill, and excitement; control the marketplace.

Fall 2007 | SLIS Network | 15 “By positioning itself as a 21st-century company, Enron used IT in a symbolic manner to amplify Enron’s role in the energy market,” Ekbia said in a recent interview. “The social perception of IT was as important as technical performance.” Classification of Racial and Ethnic Data in the United States Census From 1994 to 1997, the U.S. Office of Management and Budget (OMB) reviewed the racial and ethnic group classifications to be used in the 2000 decennial A Conversation About census. The review sparked a contentious and intense public debate that raised issues of racial prejudice Conceptual Design and national identity. SLIS professor Alice Robbin Recently SLIS professor Noriko Hara and SLIS alumna studied the political controversy as a social move- Tamara Lopez (MLS/MIS ’06) discussed the uses of social ment through the lens of social informatics. informatics (SI) in a professional setting. “The logic behind a classification scheme is an “What I find most interesting about social informatics indication of how we organize our world,” Robbin is the emphasis on talking to the ‘real users’ of technology stated. “Thus, the revision of a classification system instead of just imagining how they are responding to or has the potential to transform how we view ourselves using technology,” said Hara. “You can identify what is and others.” really going on in the field and get the local perspective. When the OMB announced the review process, You learn how they are using the technology and about groups of people mobilized through social any problems they are facing.” networking and the use of technology to try to SI is a user-centered approach to system analysis and influence the outcome. One extremely vocal group design, she noted. How a humanities researcher uses became active via ad hoc and well-established technology can be very different from other scholars’ cultural and ethnic organizations to lobby for approaches. Information technology needs to be the addition of “European American” and “West customized for each particular work practice. European” categories. These new categories Lopez observed that SI’s user-centered approach represented what Robbin described as a “form is being accepted by library and information science of official commemoration and grand historical professionals. It has greatly influenced her work as a narrative”—recognizing the contribution of this technology developer and JavaScript programmer. group to the building of the U.S. as a nation. “Social informatics is embedded in the way I work,” The classification debate highlighted several broad Lopez stated. “Because of my SLIS education, I have issues. For instance, a group of people without a morphed over time from a ‘true’ programmer —focused category is in essence left without political and social on the technical aspects — to more of a technology representation. Categories also provide a sense of analyst.” belonging and identity and can establish legitimacy “I work in a specialized field with scholars who do and social power. Classification categories based on not fully understand technology and its uses,” she said. race and ethnicity can also produce prejudice, racism, “It’s my job to explain how the technology can work for and polarization, a view of “us” against “them.” them. After learning about SI through my SLIS courses, “The story of the reclassification of racial and my dialogue with users of technology is different. … I ethic data is a story about the politics of identity and use the contextual design approach, which creates an social memory broadly conceived,” notes Robbin in ongoing conversation with scholars about how their work her upcoming article on the subject. “The symbolic (knowledge) can be applied to technology.” form of the federal classification system is the Hara said she hopes that social informatics locus of collective and personal identity discourse. can provide “different perspectives to the study of It has moral, social, political, and psychological technology” because “it teaches people to look at all of the consequences.” n components—both technical and social.”

16 | SLIS Network | Fall 2007 SLIS News & Student News MLS/MA African Studies Dual Student News MLS student Laurie Lake was recently Degree Program Launched elected to the executive board of the Academic programs in African Studies continue to grow, creating a need Major Orchestra Librarians Association for librarians who have knowledge and research experience in both the (MOLA), an international organization humanities and social science aspects of this field. for orchestral librarians. As part of her Building on a long history of collaboration, SLIS and IU’s African three-year term, Lake will initially serve Studies Program recently approved a dual degree program: African as vice president. In 2008-09, she will Studies (Master of Arts) and Master of Library Science. The dual MA/MLS become president of the organization. program requires completion of a minimum of 56 credit hours of graduate Lake works in the Performing Ensembles course work, rather than the 66 credit hours required if the two degrees Division at Indiana University- are earned separately. Bloomington William & Gayle Cook Marion Frank-Wilson, African Studies Collection Manager with Music Library as Senior Circulation the IU Libraries, has been pivotal in the development of this program. Coordinator. She has advised students in the MLS Specialization in African Studies Librarianship (which includes 18 hours of coursework in African Studies) MLS student Mariel Johnson received for a number of years. She is active in the national professional Africana the IU Libraries Student Employee Librarians Council and has been a mentor and contact for SLIS students Award for Library Service. Johnson and alumni. works in the Performing Ensembles Frank-Wilson commented, “I am thrilled that we are able to offer Division at IU-B’s William & Gayle Cook students the opportunity for the dual degrees. In Africana librarianship, Music Library. She was nominated by there is considerable concern these days about the ‘graying of the her supervisor, MLS student Laurie profession’ and the lack of young librarians who are trained both in Lake. Johnson received the honor at IU librarianship and African Studies.” Libraries’ Retirement and Recognition Reception in April 2007.

SLIS MIS 3.0 Degree Announced Current SLIS student Donald Force In March 2007, SLIS announced the creation of MIS 3.0, a new version of (MIS/MLS) is a winner of the Road Trip the Master of Information Science program, effective fall 2007. Contest, held by the Midwest Archives The new curriculum includes twenty-one credit hours of foundation Conference (MAC) and Society of Ohio courses, including Information Architecture, Human Computer Archivists. The award provided free Interaction, and Systems Analysis and Design. All MIS students will also conference registration to the MAC take three credits of programming classes such as PHP or Perl CGI. annual meeting, May 3-5, 2007. Force was The SLIS MIS program helps to educate a distinctive information selected from 88 archives student entries. professional, with expertise to understand the human side of information and information technologies and to apply this understanding in dealing Ellen Rubenstein, MLS 2006, received with practical problems. the 2007 Beta Phi Mu Chi Chapter The curriculum aims to provide a sound conceptual foundation for Student Scholarship Award. Her paper, developing leadership-oriented careers and enable students to develop “The Monroe County Public Library: Its expertise in one or more specific areas. Place in the Community” was nominated The MIS program was established in 1995. The curriculum was updated by SLIS associate professor Alice Robbin. in 2001, and six years later the faculty approved these further revisions. Rubenstein is currently a Ph.D. student The frequent faculty review and advice from the MIS Advisory Board help in library and information science at the adapt the curriculum to rapid changes in the profession. University of Illinois.

Fall 2007 | SLIS Network | 17 Class Notes

1970s electromedical manufacturers in the Teresa D. Burgin, BS’93, MIS’99, Robert V. Goehlert, MA’72, MLS’76, United States.” is senior technical director for New PhD’81, and C. Patricia Riesenman, Mexico State University. She lives in MA’61, PhD’66, MLS’77, received the 1980s Las Cruces, New Mexico. 2006 William Evans Jenkins Librarian Mary R. Strow, BS’68, MS’73, Award from IU Bloomington’s MLS’87, is head of the reference Rebecca Jones Francis, MLS’94, is Library Faculty Council. The department at the Herman B Wells head of technical services at Curtis award recognizes outstanding Library at IU Bloomington. Memorial Library in Brunswick, professional contributions. Goehlert Maine. serves IUB libraries as the librarian Drid Williams, MLS’85, is the for economics, political science, author of Anthropology and the Martha A. Harsanyi, MLS’76, and criminal justice, among Dance: Ten Lectures. The second SpLIS’93, is a media reference other university responsibilities. edition of the book is available in librarian at IU Bloomington’s Riesenman was a reference librarian paperback. Herman B Wells Library. at IUB from 1977 until her retirement in 1997. Elizabeth L. Winship, BA’82, Kathryn Borchers Hastings, MLS’86, Cert’88, is the regional MLS’98, is the youth-services Linda Baumgartner Tenney, BS’70, head of mission for United manager at the Upper Arlington MLS’75, writes, “After being a school Methodist Committee on Relief Public Library in Columbus, Ohio. librarian, golf coach, and volleyball Non-Governmental Organization in coach in Indiana for eight years and Tbilisi in the Republic of Georgia. G. Lynn Hufford, SpLIS’97, is head looking for a new career related to of preservation for IU Libraries at my interest in antiques, I attended 1990s the E. Lingle Craig Preservation auctioneering school and plied that Michael A. Arthur, BS’91, MLS’99, Laboratory in Bloomington. trade for three years in Lake Tahoe, of Oviedo, Fla., is the department Calif., with one of my auction-school head of acquisitions and collection Michael D. Porter, BFA’95, MLS’99, classmates. In 1984 I married that services at the University of Central is a community associate at classmate and moved to Wabasha, Florida Libraries in Orlando. WebJunction in Seattle. A part of the Minn., where my husband’s family Online Computer Library Center, had lived since 1875. After obtaining Jane E. Barron, BS’79, ’90, writes, WebJunction is an online library my teacher’s license in both “I got a master’s in elementary and community that provides librarians Minnesota and Wisconsin, I tried early-childhood education from Ball technology assistance and learning to secure a job as a school librarian. State University in 1983. I currently opportunities. Porter previously After two years and only three participate in a day treatment worked at the Online Computer openings within a 50 mile radius, I program. I attended the Indiana LDA Library Center in Ontario, Canada. applied for a part-time position with [Learning Disabilities Association] a local medical company. Since 1986 I conference in November 2005. From 2000s have been employed with Uni-Patch. 1994 to 1998, I taught 25 3-year-olds. Rebecca E. Bartlett, BA’02, MA/ After working my way through I play the organ, piano, and also the MLS’04, of Cedar Rapids, Iowa, is a various positions at Uni-Patch, I have ukulele. I have 33 hours of library cataloger at the National Czech and been the electromedical product science [credits] from IUB.” Barron Slovak Museum and Library. In June manager since 1988. My education lives in Hammond, Ind. 2006, she attended a Slavic librarian in the library-science program at IU conference at the University of Bloomington provided me with a Jennifer McDaniel Bauer, BS’93, Illinois Urbana-Champaign. background of research skills, which MIS’98, is a natural-language engine have served me well as I enter my developer at Catalis Inc. in Austin, Allison Benkwitt, MLS’05, is a 21st year with one of the leading Texas. reference and periodicals librarian

18 | SLIS Network | Fall 2007 at Southern New Hampshire a $25,000 National Educator Award collections for the Dunedin Public University. from the Milken Family Foundation. Library in New Zealand.”

Brenda Carriere, MIS/MLS’04, is Shana M. Higgins, MA/MLS’06, Peter A. Welsch, MIS/MLS’05, is a director of the Herman Reference is a reference and information- systems developer at Media Matters Room at the University of Minnesota literary librarian at the University of for America in Washington, D.C. in Minneapolis. Redlands (Calif.). Johannah M. White, MLS’06, is the Kerri C. England, MIS/MLS’04, is Ryan K. Lee, MLS’06, is an assistant reference librarian for the humanities a systems librarian at Vigo County archivist at IU Bloomington’s Office at Tulane University in New Orleans. Public Library in Terre Haute, Ind. of University Archives and Records Management. Laura McAvoy Woodruff, Kelly J. Evans, MLS’04, is a business MA/MLS’06, is an outreach librarian at the University of North Samuel Rajkumar, MIS’04, is a and instruction librarian at the Carolina at Charlotte. senior usability engineer with Oracle University of Florida’s Library Corp., headquartered in Redwood West in Gainesville. She joined the Jaleh Lisa Fazelian, MLS’04, is the City, Calif. He coordinates the university as a visiting reference and Islamic studies catalog and subject applications user-experience and instruction librarian. Woodruff lives librarian at Washington University in usability internship program at the in Gainesville. St. Louis. company’s headquarters. Rahul R. Yadav, MIS’06, of Mattoon, Douglas J. Fischels, MA’00, MIS’01, Margie Ruppel, MLS’00, is a Ill., is a consulting analyst for is a project manager for Amdocs. reference and interlibrary-loan Accenture. librarian at the University of Chris M. Hall, BA’99, MIS’02, is Southern Indiana in Evansville. She an interaction designer for Mitchell lives in Mount Vernon. The editors gratefully acknowledge International Inc. in San Diego. He the assistance of the Indiana lives in La Jolla, Calif. Kristina Schwoebel, MLS’06, is a University Alumni Association in reference librarian and computer- compiling the SLIS alumni class Joy M. Hanson, JD’02, MLS’04, science bibliographer at the Lewis notes. To submit information, write is a research librarian at the U.S. Library of Loyola University Chicago. to the Alumni Association at 1000 E. Supreme Court library. She writes, 17th St., Bloomington, IN 47408. “I’m very excited, especially since I Thomas H. Sparrenberger, MIS’06, interned there for a summer while is a financial representative at [pursuing] my degree from the Northwestern Mutual Financial Alumni News School of Library and Information Network in Evansville, Ind. He We want to hear from you! Tell Science.” writes that he enjoys being active us about your current job, honors, as vice president of the Greater awards, research and publications Jami L. Haskell, MLS’06, of Sparks, Evansville Chapter of the IUAA and for SLIS News alumni stories on Nev., is an Internet-services librarian attending football and basketball our website and in the magazine. at the Washoe County Library games. Sparrenberger ran in the It’s a great way to keep in touch System. inaugural IU Circle of Life Mini with your fellow alumni and Marathon. He lives in Evansville. share your success stories with Jessica A. Hasler-Heidelberg, current (and prospective) SLIS BS’99, MLS’04, is a first-grade teacher Anthony M. Tedeschi, MLS’05, students. Visit http://www.slis. at Harcourt Elementary School in writes, “[I’ve] accepted a position indiana.edu/alumni/newsform. Indianapolis. She is the recipient of as assistant librarian of the heritage php.

Fall 2007 | SLIS Network | 19 Just for Laughs....

SLIS Nonprofit Organization U.S. Postage NETWORK PAID Indiana University Bloomington, IN

School of Library and Information Science Alumni Magazine SLIS Bloomington & SLIS IUPUI

Indiana University School of Library and Information Science 1320 E. 10th Street, LI 011 Bloomington, IN 47405-3907

Current SLIS students, at least the younger among them, may well be active professionals until the middle of the century. The collective wisdom of our alumni can provide a valuable reservoir of insight and support.

Please make a contribution: • If you had to pick one example, what did you learn at SLIS/GLS that has been most useful in your career? • How would you advise current students to learn this lesson?

Send comments, suggestions, answers to [email protected]