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Bharat Sanchar Nigam Limited (A Government of Enterprise)

OFFICE OF THE SR GENERAL MANAGER, BSNL

BSNL BHAVAN, Court Road,

NAGERCOIL-629 001

E-TENDER FOR PROVIDING HOUSE KEEPING & GENERAL SERVICES

FOR SSA 2014-2015

NO: G-1/E-Tender/HK &GS/NGC SSA/2014-2015/19 Dated. at Nagercoil the 30-07-2014

Cost of Tender Document Rs.2100/= Due date/time for receipt of online Tender 15:00 Hrs on 20/08/2014 Due date/time for Opening Tender online 15:30 Hrs on 20/08/2014 Bid security/EMD Rs. 3,67,000/= Performance Bank guarantee (PBG) 5% of contract value.

Visit us at: http://www.tamilnadu.bsnl.co.in & http://www.tenderwizard.com/BSNL

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TABLE OF CONTENTS

TITLE PAGE Notice Inviting Tender 1-3

On Line Bidding Instructions ( Section-I) 4-10 Scope of Work (Section-II) 11-20 Instruction to Bidders (Section-III) 21-28

Technical Bid (Section-IV) 29-30 Financial Bid (Section-V) 31-32 General Conditions of Contract (Section-VI) 33-35 Special Conditions (Section-VII) 35-38 Contract Labour Regulations (Section-VIII) 38-40 Mode of Payment of Monthly Bills (Section-IX) 41 Letter of Authorisation ( Section-X) 42

Advance Stamped Receipt (Section-XI) 43 Details of Experience (Annexure-I) 44 Tenderer’s Profile (Annexure-II) 45 Form of Agreement (Annexure-III) 46-48

Declaration-near relatives (Annexure-IV) 49 Certificate of Payment of EPF/ESI (Annexure-V) 5 0 Monthly payment of EPF/ESI (Annexure-VI) 51

Declaration of no dues to EPF/ESI (Annexure-VII) 52 Non Tampering of tender document 53 Cum Undertaking (Annexure-VIII)

BID Form (Annexure-IX) 54 Check list (Annexure-X) 55 Mandatory/Statutory records of workmen 56-65

Notice inviting tender 66 Online Technical Bid in XL Sheet 67-68 Online Price Bid in XL Sheet 69-70

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BHARAT SANCHAR NIGAM LIMITED

(A Govt. of India Enterprise) Office of the Sr General Manager, BSNL, Nagercoil – 629001

NO: G-1/E-Tender/HK &GS/NGC SSA/2014-2015/19 dated. at Nagercoil the 30/07/2014

NOTICE INVITING E- TENDER

For and on behalf of the Chairman & Managing Director, BSNL New Delhi digitally sealed Tenders are hereby invited by the Sr General Manager , BSNL, Nagercoil , from registered ,reputed and experienced Agencies or Firms or Contractors under two bid system for providing House Keeping and General Services in various Telephone Exchanges /Offices situated in Nagercoil SSA comprising of , and taluks of District. The list of Telephone Exchanges/Offices where the works have to be carried out on contract basis, with approximate area and other selected details are in SECTION-II . For details please visit our website www.tamilnadu.bsnl.co.in & www.tenderwizard.com/BSNL 1 Tender for House Keeping and General Services in Description of Tender Nagercoil SSA

2 Cost of Work (Approximately Rs. 18800000/- ( One Crore Eighty eight lakhs only) 2013-2014 including PF/ESI/ Service charge/tax 3. Rs.2100/-( Rs2000 + 5% VAT) (Rs.Two thousand and Cost of Tender Document one hundred only) Non – refundable Rs.367000/- (Rs.Three lakhs and sixty seven thousand 4. E M D only) 5 Tender forms can be downloaded FROM 31/07/2014 10:00 Hrs

from the website 6. Last Date & Time for download of 20/08/2014 11:00 Hrs Tender document 7. Last date for Receipt of Technical bid 20/08/2014 15:00 Hrs offline (Hard Copy) 8. Due Date & Time for Online Receipt of 20/08/2014 15:00 Hrs Tender 9. Due Date& Time of Opening of Tender 20/08/2014 15:30 Hrs

ASSISTANT GENERAL MANAGER (ADMIN) BSNL, NAGERCOIL-629 001

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SECTION – I

Instructions to bidders for online bidding

General

Submission of Online Bids is mandatory for this tender. E-Tendering is a new methodology for conducting Public Procurement in a transparent and secured manner. Vendors will be the biggest beneficiaries of this new system of procurement. For conducting electronic tendering, BSNL Telecom District Nagercoil has decided to utilize the services of M/s ITI Limited for providing E-Tendering platform through the Portal (http://www.tenderwizard.com/BSNL).

Broad line of activities from bidders prospective

For Participating in the E-Tendering of the BSNL Nagercoil, Prospective agencies shall need following two prerequisites:

A. Registration /Annual Enrolment with http://www.tenderwizard.com/BSNL

B. Obtaining Class –III DSC (DIGITAL SIGNATURE CERTIFICATE

A. Procedure for registration

1. Log on to the website http://www.tenderwizard.com/BSNL

2. Go to the link “Register Me” on Home page.

3. Fill-up the Form and upload following mandatory documents

a) Certificate of incorporation OR VAT Certificate OR Service tax certificate

(Which supports the company name).

b) PAN CARD (Company/Individual)

c) Request Letter to M/s. ITI Ltd. in Company Letter Head for enabling profile.

(Note: All the supported documents should be attested by authorized person of the company.)

4. Then click “Finish upload”.

5. Pay Annual Enrolment Fee as required through online through Credit card or Debit card of any Bank (Master and Visa Card Only) .Punjab National Bank is the service Provider.

6. After Making Payment, forward the enrolment acknowledgement to [email protected] for activation.

7. On Enrolment as above the bidder’s Log in User Id & Password will be activated for the Tenderwizard site.

8. Now the bidder will be able to Log-in into the Tenderwizard portal of BSNL by using Digital Signature Certificate (e-Token), for downloading / uploading the documents and participate in other tendering activities. 5

B . Procedure for Obtaining Digital Signature Certificate (DSC)

1. For logging on to Tenderwizard e-tendering web-site by prospective bidders/Agency it is mandatory to posses Class – III Digital Signature Certificate (DSC / e-Token) from any one of the authorized agency.

2. For convenience of the agencies, arrangement has been made as an option, to provide DSC of e-Mudhra from Unit Help Desk . Prospective agencies may contact @ 9486396857 (Mr. A.SANIL of M/s ITI Ltd) or Help Desk Personnel of M/s. ITI ltd. at the respective Unit of the Department for assistance.

3. Procedural requirement for obtaining e-Mudhra Class-III DSC: a) Log on to the website www.tenderwizard.com/BSNL b) On Home page click “Click to view circulars/Formats/Manuals”- General Section. Under “DIGITAL SIGNATURE” application there are three options as under:

i) Class-III Application Form for Organization

ii) Class-III Application Form for Individual

iii) Class-III Renewal Application Form c) Download the required Form. Fill-up all the details as per guidelines. Sign across the photograph and submit it to ITI Help Desk along with required payment for DSC as under: For DSC Class-III Individual / Organization Rs 3933/- ( with 1 year validity) Rs 4831/- (For 2 year validity). DD should be in favor of ANTARES SYSTEMS LTD Payable at Bangalore

PLEASE NOTE: i) The names and address in the supporting document and in the application form should be the same. ii) Please refer DSC Application Form for supporting documents required. iii) Above DSC Charges are inclusive of 12.36% Service Tax.

FOR ANY HELP / QUERY, PLEASE CONTACT M/s ITI Limited:

BSNL Help Desk Bangalore 080 – 40482000 E-MAIL ID: [email protected] BSNL Help Desk New Delhi 011 - 49424365 E-MAIL ID:[email protected] Mr.A. SANIL : 9486396857 E-MAIL ID: [email protected] ( At present Locally available at Tamilnadu)

Uploading of additional /supporting documents on to “ Document Library ”

1. In the Left Hand side Menu Click on “Documents Library”

2. Click on “Upload Document” to upload new documents

3. Select the file to be uploaded, enter the “Attach Name & Attach Description”. 6

Select the “File Group” & Click on “Upload”

4. Repeat the same step to upload the multiple documents Note: This is one time uploading process. Document library is the database of your profile. You can attach these documents for all tenders.

Steps for downloading , uploading and free view:- i) Prospective bidders or General public can see and download free of cost PDF format of the tender from the portal http://www.tenderwizard.com/BSNL ii) To participate in the tender, Prospective Bidder have to download the Excel formats, after login in the Home page of the website www.tenderwizard.com/BSNL with User id/Password/Class III Digital Signature Certificate during view & download period by paying the Tender processing fee. Processing fee shall not be refunded in any case.

Steps to Download the Tender document & excel formats of particular tender: a. Click on UNAPPLIED button. If the tender is due for request, then a Blue colour icon will appear on the screen b. Click on REQUEST button , Once the user requests for the tender, then form fee, tender processing fee and attach documents page will be displayed and update the required details .Kindly click on Submit button to send the request c. Before entering the form fee and processing fee Details, Click on “Attach documents” to attach documents. Once you Click on “Attach Documents” the page will be redirected to document library . Select the required documents from the list and Click on “Finish Selection”. After Finish Selection Click on “Attach” option as displays below. Now enter the valid and correct form fee and processing fee details, then Click on “Submit” button. d. Click on INPROGRESS button (In status column bidder will find the tender as Received. e. Bidder will be able to download required Tender Documents by clicking EDIT attachment button for any number of times till last date of submission. You can view and download the documents like, Tender Notice, Tender Document, if any corrigendum, Addendum notices, drawings, technical Bid and Financial Bid. f. Prospective Bidder has also to download the Excel Documents (Financial & Technical bids), save without renaming it, fill the rates and save without renaming it and then upload the same. Please refer Help Manual for Tender submission or contact ITI Helpdesk. Once you finish with uploading of price bid/BOQ it will change the colour to black from red. Repeat the same above steps to Download, fill and uploading of Technical Bid.

Contractor must ensure to quote rate of each item. The column meant for quoting rate in figures appears in YELLOW colour and the moment rate is entered, it turns SKY BLUE. In addition to this, while selecting any of the cells a warning appears that if any cell is left blank the same shall be treated as “0”. Therefore, if any cell is left blank and no rate is quoted by the bidder, rate of such item shall be treated as 7

“0”(ZERO).Rates quoted anywhere else shall not be considered. The bidder shall be required to execute these items as per specifications and bill of quantity . g. To enter the EMD details, click on “Update/Pay Now” and follow the steps below. Enter EMD Details and click on “Add EMD”. Now User has to upload scanned copy of EMD by clicking on “Upload” Option.After that the EMD colour will change from red to black. Scan the EMD document and upload to the site. EMD scan copy should be in jpg file format. Other file formats, system will not allow

h. To attach the general documents which are already up loaded . Select the required documents from the list and then click “Finish Selection” & “Attach” to add these documents to the particular tender If you want any changes in Uploaded documents, Click on “Detach”, Update and upload the same once again. i. The intending bidder must read the terms and conditions in the notice inviting tender & pre-qualification criteria carefully. He should only submit his bid if he considers himself eligible and he is in possession of all the documents required. j. Submission of bid, shall mean acceptance of the undertaking in Annexure-VIII online by bidder. k. Information and Instructions for bidders posted on website shall form part of tender document. The tender is to be downloaded and uploaded only on www.tenderwizard.com/BSNL after paying requisite processing fee. l. The bid can only be submitted after uploading the mandatory scanned documents, bid security in favour of Accounts officer(Cash) O/o GM BSNL Nagercoil and other documents as specified. m. After submitting bids the contractor can re-submit revised bid any number of times but before stipulated closing time and date of online submission of bid as notified

n. CONFIRMATIONS ON TENDER SUBMISSION

Once the EMD, Form Fee, Technical & Price Bid, Document Library, Mandatory documents etc. are uploaded, click “Submit the Tender Form” on the tender document screen. The user should compulsorily attach at least one document from Document Library section. Once they click on Submit, it will give warning if you want to make final submission then click on OK. Once more it will show you the list of documents uploaded by you and to proceed accept the terms and conditions and click on Submit button for final submission. Then once the user submits by clicking on “OK”, the confirmations shall appear as an authentication to the submission of the tender. Preserve the printout of confirmation as a proof of submission. In this acknowledgement, Name of the bidder, Bid control number and Bid submitted date & time is available. Note that the status of the tender will be changed as “Submitted”, once user click on the final submission button and edit attachment icon will changed from orange colour to green colour.

o. The bidder can withdraw the bid before stipulated closing date & time of online 8

submission. In case, the vendor withdraws his submitted bid, then click “Withdrawal” and provide reason for withdrawal and proceed. The tender will be moved to Disqualified / Withdrawal section. Once withdrawn the tender cannot be taken back. p. OPENING EVENT - VIEW COMPETITOR’S BID SHEETS Vendors can view the opening event sitting at their own places using internet connection. The tender will be moved to Opened / Awarded section once it is opened by the tendering authority as shown in below figure. If the vendor is not disqualified then the status will be shown as “In the Race” q. DISQUALIFIED / WITHDRAWN TENDERS The disqualified and withdrawn tenders are moved in to Disqualified / Withdrawn section. During these activities the reason for the same will be saved and can be retrieved. r. The bidders are solely responsible to keep their email and bank account active and to update their profile in case of change. This is essential as communication shall preferably be done by e- mail by BSNL. Moreover, all the auto generated mail by e-tendering portal shall be sent on this e-mail address. s. Contractor can upload documents in the form of JPG format and PDF format. t. Bidders are advised to open bank account with core banking solution branch (with) NEFT / RTGS) in order to facilitate online payment of tender processing fee and bid security for their own benefit. u. Bidder shall read all the terms and General conditions of Contract ( GCC) before submission of bid. Submission of bid shall imply that the bidder has seen and understood the GCC and shall abide by the same without any deviations / conditions. The GCC shall be part of agreement. If the bidder at any stage refuses to accept the same, the bid shall be rejected and bid security shall be forfeited. Further disciplinary action is liable to be taken including debarring from participation in retendering of the same work or other works as deemed appropriate by the competent authority. 9

LIST OF MANDATORY DOCUMENTS TO BE SCANNED AND UPLOADED ON THE LINK WITHIN THE BID SUBMISSION PERIOD: 1 Registration certificate of the firm. EPF Registration certificate with Latest EPF payment challans copy in respect of 2 previous work. ESI Registration certificate and Latest ESI payment challans copy in respect of 3 previous work. 4 Valid Labour License from the Competent authority of Labour Dept.

Experience certificate in respect of two major works of similar nature of engaging atleast 100 contract workers in Central/State Govt. 5 bodies/Department /BSNL/ similar PSUs/in the last 6 years along with proof of receipt of payment or Muster roll. Certificate or allotment letter of Service Tax Number and service tax return 6 for the year 2013-2014. 7 PAN Number from Income Tax department.

The firm/company should have no dues to be paid to law enforcement authorities like EPF/ESI and the firm/company should not have violated 8 labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annexure-VII.

9 Last income tax return copy (for the year 2013-2014).

Details of organisations where the bidder has carried out similar services as 10 per ANNEXURE- I.

11 Original cash receipt / Demand Draft for EMD amount.

12 Original cash receipt/Demand Draft towards the cost of Tender document.

Solvency certificate from the banker of the tenderer, for Rs.10 lakhs. (The 13 solvency certificate shall not be earlier than the date of issue of NIT).

14 Tenderer’s profile, duly filled in as per ANNEXURE-II of the tender document.

Certificate regarding “No near relatives in BSNL, Nagercoil ” as given in 15 Annexure-IV. Certificate regarding “No modification of downloaded Tender document” as 16 given in Annexure- VIII.

17 BID Form as in annexure – IX

All Pages of Tender documents duly signed by the bidder or authorised 18 representative (This can be submitted offline only along with tech bid ) 10

Note:- for above :- 1. The bidder shall upload scanned copy of originals in JPG format or PDF format. The submission of documents is deemed as undertaking by bidder that all the documents are true and genuine. If it is found, at any time during bidding or execution of work, that the information/ documents submitted by the bidder are in variance/ forged, they shall be legally held responsible for the same. Their offer shall be summarily rejected or termination of contract, if awarded, forfeiting of the bid security, performance guarantees, security deposit, if any. The bidder / contractor shall be blacklisted / debarred for further works in BSNL for a period of five years.

2. By submission, the bidder undertakes and confirms that eligible similar works have been executed as prime contractor and the same have not been got executed through another contractor on back to back basis or as a subcontractor. Any violation of this shall be treated as per point-1 above. 3. It is essential to upload all the mandatory documents. If some document is not applicable/ available the status shall be printed on a paper and same shall be uploaded. Uploading of any blank/irrelevant documents in connection to mandatory documents will lead to rejection of the offer.

4. It is binding on the bidder to fill the data required for assessment of qualification criteria in the Excel sheet uploaded for the purpose. The technical evaluation shall be done based on the data provided in Excel sheet and the relevant documents uploaded to support the same. In case where the relevant information is not filled in the uploaded Excel sheets while commensurate supporting documents are uploaded, the supporting documents shall not be considered in evaluation as the technical evaluation sheet is auto generated by system. Therefore the bidders in their own interest shall fill all the relevant information in Excel sheets and upload commensurate supporting documents. The BSNL shall not accept any new document for qualification after bid opening. BSNL may ask for clarification and submission of documents in support of documents / information already submitted. 11

SECTION – II SCOPE OF WORK

A. HOUSE KEEPING A.1. Daily Sweeping and garbage removal in carpet area [rooms, stair cases, verandahs, customer service centers, and removing of garbage, waste papers etc. from dustbins in all sections / units.

A.2 Daily mopping of floors in computer rooms / officers’ chambers, where there is PVC/Tiled flooring.

A.3 Daily cleaning of Toilets / Urinals & wash basins both inside and outside the building as frequently as required but not less than 2 times a day, using necessary implements and liquid scented phenyl of good quality.

A.4 Daily cleaning of Bath Rooms if any by using soap oil and liquid scented phenyl of good quality .Cleaning of Water Tanks & Water Sumps once in a month in Telephone Exchanges and Main office units. A.5 Daily washing and cleaning of drinking water containers, water coolers, water vessels and utensils etc with washing agents of good quality. Different persons should be employed for the works of water carrying and cleaning of toilets.

A.6 Drinking water should be collected from the drinking water pipes daily and stored in the water containers kept in various places of the buildings. Drinking water should also be fetched from outside, wherever necessary. The supply of drinking water to the staff wherever required.

A.7 Weekly Mopping of floors in buildings / officers’ chambers, where there is cement & mosaic flooring Liquid scented Phenyl of good quality should be used for mopping work.

A.8 Weekly cleaning of toilets, urinals and wash basins by using commercial and disinfectant stain remover.

A.9 Daily sweeping in open area including open terrace but it should be done to keep the premises clean and tidy. Weekly cleaning of drains at staff quarters at Devasahayam street.

A.10 Provision of Naphthalene Balls, Deodorant, Air freshener materials regularly in toilets, urinals & bath rooms and their replacement whenever necessary .These Toiletries and other cleaning materials to be provided should be of high quality and branded one.

Necessary implements such as Antiseptic liquids,white scented phenyl,soap,oil,acid,cleaning powder,naphthalene balls,air freshner material & deodorants of good quality ,waste cloth,mop-stick,broom sticks,etc for cleaning should be supplied by the CONTRACTOR

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GENERAL SERVICES

B.1 Regular cleaning of doors & glass panes on windows in the Tele Exchange and Office premises. B.2 Daily Cleaning of equipment such as Battery, power plant, engine alternator, AC plants, computer peripherals and fire extinguishers etc in all exchanges and other places where ever required. B.3 Extending assistance to TMs for cable fault clearance. B.4 Cleaning of chairs, sofa, file racks, arranging and rearranging files in file racks neatly and keep the records neat & tidy on all working days. B.5 Extending manual assistance in the office for Carrying / Delivering of Dak & Files, Jumper Slips / Advice notes. B.6 Carrying / delivering of faulty /repair cards, Testing Equipment and assistance in testing lines and Extending assistance for wiring and Jumpering at MDF. B.7 Maintenance of Garden [pouring watery area]/regular water cleaning around the building and cutting of wild bushes wherever necessary. Cleaning of sewage water flow inside outside the premises wherever required. B.8 Assisting to Electrical/Building Maintenance section for electrical/Building maintenance in departmental buildings and telecom quarters. B.9 Fortnightly cleaning of Electrical fittings likes fans / tube lights / switch boards / air conditioners etc with required protective gears. [Saturday / Sunday]. B.10 Fortnightly cleaning of walls, ceiling, terrace and removing cobwebs. [Saturday / Sunday]. B.11 Extending assistance for Diesel filling for GSM BTS, WLL BTS and Exchange E/A B.12 Inspection Quarters: 1. Taking care of guests round the clock. 2. Keeping the cutleries, vessels in proper condition. 3. Maintaining the entry register and remittance of money to the in- charge of Inspection Quarters. 4. Upkeep of Bath and convenience room twice a day. 5. Changing of bedspread, pillow covers, towels etc, every time after the guest vacating the room. 6. Arranging for washing of used bedspreads, pillow covers towels etc. 7. Upkeep of water cooler, fridge, AC units and other electrical fittings. B.13 Maintenance of Conference Hall /meeting halls etc keeping the linen cloth frequently washed and serving refreshments at different meetings.

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B.14 Any other work as assigned by the officer-in-charge and any service similar to those noted above. B.15 All/any of the above services B1-B14 are general in nature and should be provided at all points simultaneously and independently during normal office hours. Services A1-10 shall be provided before opening of office for daily work so that there is no disruption.

Quantum of works ( HOUSE KEEPING SERVICE VIDE A-1 TO A- 10)

The work of House keeping services to be carried out in various BSNL offices,/Telephone exchanges of Nagercoil SSA ( Containing unit offices of AGM(A),AGM( NW Plg), AGM ( NW- OP)/CAO(TRA),AO(Cash),DE Maintenance NGC, DE Internal Nagercoil, DE(D TAX), DE(BB),AGM(Sales),DE(Trans),DE Mtce.Kuzhiturai and DE Mtce ) are mentioned below.

Time taken for sweeping the carpet Inspect Approx Approx No of & Open area, No of ion Sl. Name of the Office/ Carpet open No of cleaning of Wash Qtrs. No Exchange area Space in Toilets Urinals Toilets, Basins Availab in Sq.Ft. Sq.ft. Urinals, WBs le Y/N on actual req

Time(hrs :mm) GM Office(Unit:1) 7800 - 12 8 15 07:30 CSC NGC, CAO(TR), AOCMTS ,AGM (admn) @BSNL Bhavan , Nagercoil 1 TRA Unit/Comp Blng @ BSNL Bhavan - Nagercoil

AGM Planning , CAO Planning,Civi Wing 3362 1000 10 - 10 3:00 2 offices @ staff Qtrs compound -

S SDE MM & Store Yard@ KP road 1450 2400 1 1 - 3 - 1:00

DE Trns,NGC(Unit:2) 35000 3000 15 08 13 YES 12:00 Main TE Bldg @ WT Road GF: Office of AO(Cash), AO(CA),MDF,PP & LM Room I-Floor: CompWS,DE(Trans),SDE(CAF),SDE(PP), SDE(NWOP-CM), SDE(Gen),SDE(Instln), 4 S DE(Tx-Instln), CAO(F), AO(Drawal),SDE(Tx) II-Floor: Internet node, Conf Hall DE (BB),SDE(OFC),CDOT Exge,TX Unit of STR ,AGM(Sales –CM), IQs III-Floor: E-10B/EWSD Exge, DGM IFA, AGM(NWOP&CM), AGM(S & M- CFA),DE BSS, DE-DTAX CSC-II Nagercoil Type V Officers Quarters Compound DE (Mtce),NGC(Unit:3) 2100 - 3 - 1 1:00

5 DE (M) NGC, SDE Extl-1& - SDE Extl-4

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Kottar RSU 2000 - 3 - 2 6 - 1:00

Vadasery RSU Building & SDE 4000 - 4 - 4 7 - 1:30 Extl-II Ramanputhur, RSU 1500 - 1 - 1 8 - 1:00

SDES Extl –III NGC 550 - 1 - 1 9 - 0:30

DE(Maintenance,)NGC(Unit:4) 5000 3000 8 4 10 YES 2:00 10 Kanyakumari, MBM Kanyakumari, RSU, CSC KKM 1200 - 2 3 2 11 - 1:00

Aramboly Exchange 1200 - 1 - 2 12 - 1:00

Boothapandi Exchange 2500 - 2 3 2 13 - 1:00

Tadikarankonam ,Exge. 500 - 1 - - 14 - 0:30

Eraviputhur Exchange. 1000 200 2 1 2 15 - 0:45

Ramapuram Exchange 700 - 1 - 1 16 - 0:45

SDOT,Nagercoil 600 - 2 - 2 17 - 0:30

Thengamputhur, Exge. 2000 - 1 - 1 18 - 1:00

Swamithopu Exchange. 1250 - 3 3 3 19 - 1:00

Ethamozhi Exchange. 2000 300 3 - 1 20 - 1:00

Azhagappapuram ,Exge. 2500 - 2 2 2 21 - 1:00

Keeriparai Exge 400 - 1 1 - 22 - 0:30

Total man hours required per day for carrying out House keeping 40:30 and other conservancy works in Nagercoil SDCA

The House Keeping Points required per day for carrying out House keeping and = 40.5/8 h other conservancy works in Nagercoil SDCA = 5.06

= 5 HK Units.

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KUZHITHURAI SDCA ZONE

Sl. Time taken for

Approx Approx sweeping the carpet No No of Inspection Carpet open No of No of & Open area, Name of the Office/ Qtrs. area Space cleaning of Toilets, Exchange urinals Wash Available in Sq.Ft. in Toilets Urinals, WBs on Basins Y/N Sq.ft. actual requirement

Time(Hrs : mm) DE Mtce Thuckalay 9000 1000 8 4 7 - 1 Tele. Exge Bldg. Thuckalay, OFC 1:30

Thuckalay 2 Thiruvithancode Exchange 1500 200 2 - 1 - 0:30

3 Villukiri RSU 1100 100 - - - 0:30

4 Aloor Exge 1100 200 1 - 1 - 0:30

5 Manakkavilay Exge. 1500 300 1 - 1 - 0:30

6 Kattathurai Exge 1500 200 1 - 1 - 0:30

7 Neyyoor Exge , SDE Neyoor 2850 - 3 - 1 - 1:00 office,CSC Tele. Exge Budlg.,, JTO (OD) 8 2000 1000 3 2 3 - Office ,Colachel 0:30

9 SDE(G) Colachel & CSC Colachel 1000 - 1 - 1 - 0:30 10 Tele Exge, Muttom 2000 1000 3 - 1 - 0:40 DE Mtce;KZI

11 5400 - 4 4 8 - DE Office Bldg MRM, CSC , SDOT KZI office ,SDE MRM @ PPK BUILDING 1:30

12 Tele.Ege, MRM 2245 - 2 1 1 - 0:40 Tele Exge. Bldg; Kuzhithurai., OFC , 13 4400 1000 5 4 7 - SDE Extl Office Kuzhithurai 1:30

14 Karingal Exge-I 1500 - 1 - - -- 0:30 15 Karingal Exge-II , SDE KIN Office, CSC 3000 - 6 2 4 - 1:00

16 Painkulam Exge 1500 - 1 - - - 0:45 17 Thengapattanam Exge. 1000 - 1 - 1 - 0:30

18 Kollencode-1 Exge 2000 - 4 - 3 - 0:40

19 Kollencode-2 Exge 1200 - 2 - 2 - 0:30

20 Moovattukonam Exge. 1000 - 2 - 2 - 0:30

21 Cheruavallur Exge 1400 100 2 - 1 - 0:30

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22 Pathukani Exge 750 - 1 - 1 - 0:30

23 Lowerkodayar Exge 500 - 1 - 1 - 0:15

24 Kaliakavilai Exge 1745 300 1 - - 0:40

SDE(G) & CSC Kulasekharam 25 2000 - 2 - 1 - Kulasekharam Exge 1:30

26 Arumanai Exge 1600 200 1 - 1 - 0:30

27 Exge 1500 200 1 - 1 - 0:30

28 Kadayalumoodu Exge 1000 200 1 - 1 - 0:30

Total man hours required per day for carrying out House keeping and 19:40 other conservancy works in Kuzhithurai SDCA

The House Keeping Points required per day for carrying out House keeping and = 19.66/8 other conservancy works in Kuzhithurai SDCA = 2.457

= 2.5 HK Units.

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Quantum of works (GENERAL SERVICES VIDE B-1 TO B-15)

The work of General services to be carried out in various Administrative/Telephone exchange Buildings BSNL Nagercoil SSA [ Containing unit offices of AGM(A),AGM( NW Plg), AGM ( NW-OP)/CAO(TRA),AO(Cash),DE Maintenance NGC, DE Internal Nagercoil, DE(D TAX), DE(BB),AGM(Sales),DE(Trans),DE Mtce.Kuzhiturai and DE Mtce Thuckalay] are mentioned below.

Sl.No Name of the Office/ Exchange No. of points per day Required for General Services B1 to B15 GM Office(Unit:1) 1 2 CSC Main

CAO(TR)VasanthamTRA Unit/Comp Blng/AO Bldg 2 2 Name of IMPCS Zone

3 CAO Planning 2

4 SDE MM,NGC 1 AO CMTS/OP/ 2 5 BSNL Bhavan Unit I Total 09 DE Txn,NGC(Unit:2) 6 Tele Exchange Bldg(Main)

SDE(PP) (PP-1 + WS-1+IQ-2) 04

7 SDE(MDF) 01

8 DE(Trans) & SDE(trans) NGC 02 SDCA 9 SDE (Genl) ZONE 02

10 CAO(F) 01

11 SDE(Mktg-CM) 01 12 SDE(Instln) 01

13 SDE(NWP-CM) 02

14 AGM(Sales-CM) 02 15 AO (D) Cash Accounts 01 16 SDE(CAF) 01 17 AGM(S&M-CFA) 01 18 SDE(CDOT) 01 19 SDE(Comp& IT) 01 20 SDE(BB) 01 21 SDE(Tx-Instln) 01 Unit II Total 23

18

DE (Mtce),NGC(Unit:3)

22 SDE Extl-1& SDE Extl-04

23 Kottar RSU

Vadasery RSU Building & 24 SDEExtl-II 16 25 Ramanputhur RSU

SDES Extl-IV NGC 26

SDE-Extl III 27 DE(Maintenance,)

NGC (Unit:4) 28 Kanyakumari MBM Kanyakumari RSU 29 Telecom Centre,KKM 30 DTO,Nagercoil 31 Aramboly Exchange 32 Boothapandi Exchange 33 Tadikarankonam Exge. 34 Eraviputhur Exchange. 18 35 Ramapuranm Exchange 36 SDOT,Nagercoil 37 Thengamputhur, Exge. 38

Swamithopu Exchange. 39

Eathamozhi Exchange. 40

Azhagappapuram ,Exge. 41

Keeriparai Exge 42

TOTAL 66

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KUZHITHURAI SDCA ZONE

Sl. Name of the Office/ Exchange Name of No of points per day Required No Zone for general services B1 to B15

DE Mtce; Thuckalay

Tele. Exge Bldg. 10

1 Thuckalay. DE(M) ,

SDE(ID) & SDE EXTL And SDE(G) & CSC Thuckalay

2 OFC,Thuckalay 1

3 Thiruvithancode 1

Exchange 4 Villukiri RSU 1

5 Aloor Exge 1

6 Manakkavilay Exge. 1 KUZHTHU 7 Kattathurai Exge 1 -RAI 8 SDE ,Neyy0or Office SDCA 1 ZONE 9 Neyyoor Extl cable/line 4 Mtce 10 CSC,, Neyyoor 1

11 SDE/ID Colachel 1

SDE(G) Colachel 2 12 And CSC Colachel

13 Tele Exge, Muttom ID& 3 Cable Mtce 14 DE Mtce(KZI) DE Office Buldg.,MRM 1

15 Tele.Ege, MRM& SDE 2 MRM 16 SDE Extl Office 2 Kuzhithurai & JTO OD 17 Kaliakkavilai Exge 2

20

18 Tele Exge. Bldg; 3 Kuzhithurai. 19 OFC ,Kuzhithurai 1

20 Karingal Exge-I 1

21 Karingal Exge-II 2

22 SDE,KIN Office and CSC 2 Karinkal 23 Painkulam Exge 2

24 Thengapattanam Exge. 1

25 Kollencode-1 Exge 1

26 Kollencode-2 Exge 1

27 Moovattukonam Exge. 1

28 Cheruavallur Exge 1

29 Pathukani Exge 1

30 Lowerkodayar Exge 1

31 CSC 4

32 SDOT Office,KZI 1

M/W station 2 33 Thaiyalumoodu

34 SDE ID Kulasekharam 1

35 Kulasekharam Exge 3

36 Arumanai Exge 3

37 Thiruvattar Exge 3

38 Kadayalumoodu Exge 1

39 SDE FM /MRM 1 TOTAL 72

Grand total ( 66 + 72 ) = 138

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SECTION – III INSTRUCTION TO BIDDERS 1 The bidder may be a proprietary firm, Partnership firm, Limited Company, Corporate body legally constituted, as per law with valid registration on the last date of submission of the bid. 2 The bidder should have an office in Nagercoil or in a position to set up an office at short notice. 3 The tender documents can be downloaded from the website www.tenderwizard.com/BSNL in which case the document cost Rs.2100/- ( Rs 2000 + 5% VAT) (Rupees Two thousand and one hundred only) must be paid through D.D favouring Accounts Officer (CASH) O/o GM , BSNL, Nagercoil-1, and submitted offline prior to opening of bids . Non submission of cost of Tender forms as prescribed above will lead to summary rejection of bid. 4 The bidder is advised to go through the tender documents carefully before submission of bid . Failure to furnish all the information required as per Bid Documents or submission of Bid not substantially responsive to the Bid Documents in every respect will be at bidder’s risk and will result in rejection of the Bid. All the pages of the tender form should be Digitally signed by the bidder as a token of acceptance 5 Any attempt to negotiate directly or indirectly or any attempt to secure any interest of the tender or to influence the authorities concerned for acceptance of the tender by any means or form will render tender liable for exclusion from consideration. 6 Any addition/ deletion/modification in tender documents will not be accepted and tender will be rejected. Tender document is not transferable. Conditional Tender is not accepted. 7 ELIGIBILITY CONDITION : The firms should have:- 1. Experience for having carried out two similar major works of engaging at least 100 or more contract workers in Central/ State Govt. Bodies- Departments/BSNL/or similar PSUs in the last six years with proof of payment/copy of Muster roll. 2. The bidder must be in possession of requisite Labour license from the competent authority of Labour Department which is valid and current and a copy of the same may be endorsed. 3. EPF Registration Certificate and Latest EPF payment challan copy. 4. ESI Registration Certificate and Latest ESI payment challan copy. 5. The firm/company should have no dues to be paid to law enforcement authorities like EPF/ESI and the firm/company should not have violated labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annexure xx 6. Income tax return copy for the previous year 2013-2014

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7. Income tax PAN copy 8. Service TAX Registration Certificate and latest service tax return for 2013- 2014 9. GM, BSNL,Nagercoil reserves the right to modify the eligibility conditions, if none of the bidders fulfill the required eligibility conditions. 8. Earnest Money Deposit (EMD): 8.1 EMD at 2% of the estimated value of the tender should be deposited in the form of DD/Banker’s Cheque obtained from any Nationalized Bank payable at Nagercoil and drawn in favour of Accounts Officer(Cash) O/o GM, BSNL. Nagercoil . While submitting the bid the scanned copy of the EMD should be uploaded online and the hard copy should be sent to BSNL Nagercoil offline along with other requisite documents before the online bid opening.

8.2 EMD can also be paid in cash at the cash counter of the Office of the General Manager, BSNL, Nagercoil during working hours on all working days from 10:00 hrs to 14:00 hrs from 31/07/2014 to 20/08/2014 . The Original Receipt obtained for payment of EMD should be compulsorily submitted to the competent authority before the bid opening . Otherwise tender will be rejected.

8.4 The EMD of the successful tenderer will be adjusted against the payment of Security Deposit while entering into an agreement.

8.5 Forfeiture of the EMD amount: If the tenderer withdraws the tender OR fails to accept the tender after opening of the tender OR fails to remit security deposit within the due date from the date of intimation, EMD will be forfeited in addition to proceedings to blacklist the Firm.

8.6 EMD will not earn any interest.

8.7 EMD will be refunded to the unsuccessful tenderer after the finalization of the tender on production of advance stamped receipt.

9 PERIOD OF VALIDITY OF BID: The rate quoted will remain valid for a period of 150 days from the date of opening of the tender. A bid valid for shorter period shall be rejected by BSNL Nagercoil as non- responsive. 10 PERIOD OF CONTRACT: Tender period is one year with effect from date of award of contract However, GM BSNL Nagercoil reserves the right for further extension for six months or upto the date of finalization of the next tender whichever is earlier if necessary on the same agreed rates, terms and conditions.

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11.0Pp PREPARATION AND SUBMISSION OF TENDER

11.1 The bidder is required to submit the TECHNICAL BID and FINANCIALBID in two digitally sealed excel sheets online.

11.2 The separate envelope containing the TECHNICAL BID should be Super scribed “Technical bid of tender for House keeping and General Services in Nagercoil SSA for 2014-15” along with name and address of the bidder, and should be properly wax sealed.

11.3 The FINANCIAL BID should be submitted thro’ online only. Any one bidder can submit a single rate quote only.

11.4 The envelope containing the Technical bid should be placed in a second cover and should be super scribed “Tender for House keeping and General Services in Nagercoil SSA- 2014-2015” along with name and address of the bidder and should be properly wax sealed/pvc tape sealed and should be addressed to

Assistant General Manager(Admn) O/o GM,BSNL,BSNL Bhavan, Court Road, Nagercoil- 629 001,

The Envelope containing Hard copy of technical bid along with mandatory documents should be sent by Registered post or should be submitted in person in the Tender box kept in the chamber of AGM (admn) Nagercoil on or before 15.00 hrs of 20/ 08/2014. The bidder should ensure that Technical bid is submitted thro’ both offline(Hard Copy) and online before the stipulated time.

12 Late Bids :Tenders cannot be submitted online after the specified time of closing of the tender . It is the responsibility of the tenderer to ensure timely submission of tender online before the stipulated time. BSNL will not be responsible for any delay on the part of the bidder.

13. TECHNICAL BID ENVELOPE should contain the following . 1. In addition to submitting Technical Bid online through the mandatory Standard Excel Sheet , Duly filled and signed Technical Bid in Format available at SECTION – IV should be submitted offline also before the stipulated time of bid opening. 2. Attested copies of the following documents (To be attested by Gazetted Officer) a) Registration certificate of the firm obtained from Registrar of companies , authenticated copy of partnership deed (in cases of partnership firm). Copy of memorandum of Association/Articles of Association in case of Company may be enclosed. b) EPF Registration certificate with EPF code number. c) Latest EPF payment challans copy in respect of previous work. d) Registration certificate of ESI . e) Latest ESI payment challans copy in respect of recent/previous contract works.

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f) Valid Labour Licence issued by Regional/Asst.Labour Commissioner, in respect of recent previous Contract works OR valid Registration certificate issued by Asst.Labour Commissioner or higher authority. g) Experience certificate in respect of two works of similar nature carried out in Central /State Govt.bodies/Department/BSNL/similar PSUs in the last 6 years along with proof of payment/copy of Muster roll. h) Certificate or allotment letter of Service Tax Number from Central Excise Department and latest service tax return copy for 2013- 2014 i) Certificate or allotment letter of PAN Number from Income Tax department.. j) Last income tax return copy for the year 2013-2014 k) The firm/company should have no dues to be paid to law enforcement authorities like EPF/ESI and the firm/company should not have violated labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annex-VII l) BID Form as in annexure – IX 3) Details of organisations where the bidder has carried out similar services in format at ANNEXURE -I. 4. Original cash receipt / Demand Draft for EMD amount paid. 5. Original cash receipt/Demand Draft towards the cost of Tender document. The tender received without the valid proof of cost of Tender document/EMD will be rejected. Cheques and postal orders will not be accepted. 6 Solvency certificate from the banker of the tenderer for Rs.10 lakhs. (The solvency certificate shall not be earlier than the date of issue of NIT) 7. Tenderer’s profile, duly filled in ANNEXURE- II. 8. Certificate regarding “ No near relatives in BSNL,Nagercoil ” as given in Annexure-IV 9. Certificate regarding “ No modification of downloaded Tender document” as given in Annexure- VIII 10.All pages of Tender documents duly signed in each page by the bidder or authorised representative

The Technical Bid submitted without enclosing copies of the above mentioned certificates/originals will be rejected straight away.

14. Opening of Tender/Technical Bid will be done online at 15:30 Hrs on the declared day i.e. 20/08/2014 in the presence of tenderers / their authorised representatives who are present at that time .Subsequently for verifying and crosschecking the online bid The cover containing the technical bid hard copy along with the attested copies of supporting documents will be opened .The cover should be sealed with wax/pvc tape . The Envelope should be super scribed as “ Tender for House keeping & General services for Telephone Exchanges and Offices in Nagercoil SSA 2014-15” .The Tender cover received without sealed WAX/PVC Tape seal shall not be opened but will be rejected.

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15. The representatives of the bidder should bring the letter of authorization in (SECTION - X ) 16. If holiday is declared for the tender opening day, Tender will be opened on the next working day.

17. The Financial Bid and QUOTING In addition to submitting Financial Bid online through the Given mandatory Excel Sheet Duly filled , the signed Technical Bid in Format available at SECTION – IV should also be submitted offline before the stipulated time. 1. The bidder’s SERVICE CHARGES per month for items of works Listed under A1 to A10 and the cost of cleaning materials /consumables.

2. The bidder’s SERVICE CHARGES per month for items of works Listed underB1 to B15. The service charges to be quoted should not be less than 3% of the amount mentioned in 1 of section-V for the two categories of work ie, I. House keeping Services II.General services. The rates should be indicated both in words and figures . In case of discrepancy between the figure and words, the rates given in the words only will be taken as authenticated and no further clarification will be sought from the bidder. Financial Bid should be submitted only thro’ online in the format at SECTION-V as available in the mandatory excel sheet. The service charges quoted less than 3% will be rejected.

18 FINANCIAL BID will be opened only on finalization of Technical Bid. The successful technical bidder only will be considered for financial bid opening and opening date will be intimated to the qualified bidders.

19 EVALUATION. 19.1 Evaluation of financial bid will be done on the basis of service charges quoted for the works listed under A1 to A10 along with cost of cleaning materials and the service charges quoted for items listed under B1to B15. 19.2 work will be divided between successful bidders as per administrative convenience if more than one bidder quoted the same rates. 19.3 If there is any difference between the rates quoted in figures and words, the rates quoted in words only be considered for evaluation.

20. SECURITY DEPOSIT ( FOR PERFORMANCE GUARANTEE) 20.1 The successful bidder should remit a Security Deposit equivalent to 5 % of contractual value of work awarded to the successful bidder within 15 days of date of acceptance of tender failing which the the EMD paid earlier will be forfeited . The EMD remitted by the successful bidder shall be part of Security Deposit. The remaining amount of Security Deposit has to be paid by the bidder.

20.2 The security deposit shall be deposited in any one of the following ways.

26

a. By paying cash in the cashcounter of the O/o General Manager, BSNL,Nagercoil b. By Crossed Demand Draft/Banker’s Cheque obtained from any Nationalized Bank payable at Nagercoil drawn in favour of the Accounts Officer (Cash) O/o Sr General Manager, BSNL, Nagercoil. c. Bank guarantee from any Nationalized Bank in favour of GM,BSNL,Nagercoil-01 for a period of 18 Months from the date of agreement of the Tender and extended up to 60 days after completion of all contractual obligations and may be further extended up to the extended period of contract. 20.3 Security Deposit will not carry any interest. If the validity of the tender is extended , the validity of period of the Bank guarantee should be extended by the contractor. 20.4 The Security Deposit of the successful tenderer will be refunded after 3 months from the date of satisfactory completion of the contract if there is no liability on the part of the bidder to BSNL. 20.5 Security Deposit of the successful tenderer will be forfeited to BSNL, without prejudice to any other actions including black listing as per the terms and condition, if, after acceptance of the tender, the tenderer fails to carry out the job in accordance with the terms and conditions of the tender as mentioned in the schedule of works OR withdraw the tender during the currency of the contract .In case of Bank Guarantee, the Bank Guarantee will be invoked and credited into BSNL Nagercoil accounts if any of the conditions indicated in the tender is not fulfilled resulting in loss to BSNL.

21. SET OFF: Any sum due and payable to the bidder (including security deposit refundable to him) under this contract may be appropriated by the BSNL and set off the same against any claim of BSNL for payment of a sum arising out of this contract or under any other contract made by the bidder with BSNL. 22. ARBITRATION : 22.1 In the event of any question, dispute or difference arising under this agreement or in connection therewith (except as to matter the decision of which is specifically provided under this agreement) the same shall be referred to sole arbitration of the CGM, Circle, Chennai or any person/persons nominated by him. 22.2 There will be no objection to any such appointment that the arbitrator is BSNL servant or that he has to deal with the matter to which this agreement relates or that in the course of his duties as Government servant, he has expressed views on all or any of the matters under dispute or in difference.

22.3 In the event of such arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reasons whatsoever, Chief General Manager shall appoint another person to act as arbitrator in accordance with terms of the agreement and the

27

person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors. 22.4 The arbitrator may from time to time with the consent of parties enlarge the time for making and publishing the award, Subject to aforesaid Indian Arbitration and Conciliation Act 1996 and the Rules made there under, any modification thereof for the time being in force shall be deemed to apply to the arbitration proceeding under this clause. 22.5 The venue of the arbitration proceeding shall be the office of SrGM, BSNL, Nagercoil or such other places as the arbitrator may decide.The award of the arbitrator shall be final and binding on both the parties.

23. FORCE MAJURE: If at any time during the continuance of this contract, the performance in whole or in part by any of the party or any obligation under this contract is prevented or delayed by reasons of any war or hostility, acts of the public enmity, civil commotion, sabotage, fire, floods, explosion, epidemics, quarantine, restrictions, strikes, lock outs or acts of GOD (herein after referred to as eventuality) is given by the party claiming concession to the another within 21 days from the date of occurrence thereof, neither party shall by reasons of such events be entitled to terminate this contract nor shall either party have any claim for damages against the other in respect of such non performance or delay in performance and deliveries under this contract. The contract shall be resumed or not shall be final and conclusive, provided further that if the performance in whole or part of any obligation under this contract is prevented or delayed by reasons of any such event for the period exceeding 60 days, either party may, at his option, terminate the contract.

24. In the event of the contractor being, adjudged insolvent or going voluntarily into liquidation of having received order or other order under insolvency act made against him or in the case of company, of the passing of any resolution, or making of any order for winding up whether voluntarily or otherwise, or in the event of the contractor failing to comply with any of the conditions herein specified, The Sr General Manager(BSNL), Nagercoil shall have the power to terminate the contract without any notice.

25 Without prejudice to any of the rights or remedies under this contract, if the contractor dies, the Sr General Manager, BSNL ,Nagercoil can terminate the contract without compensation to the contractor. However the General Manager, BSNL, Nagercoil at his discretion may permit contractor’s heirs to perform the duties or engagements of the contractor under the contract, in case of his death. In this regard the decision of the Sr General Manager BSNL,Nagercoil shall be final.

26 PENALTY

a) The House keeping works should be carried out to the fullest satisfaction of the Officers in charge of the Buildings concerned. In case of unsatisfactory service or any lapse on the part of the contractor or his

28

employees, a penalty of 2 % of the service charges approved for the work will be recovered for poor services on the basis of assessment by the BSNL officers. Penal deductions will also be made when the required services are not provided. The decision of BSNL will be final in this regard. b) In case of failure to provide the labor under General services exceeding 3 days from the date of requisition, a penalty of 5% of the service charge per labour per week will be levied and deducted from the bill. c) The contractor should pay the wages to the laborers on or before 7th of every month for the previous month wages without waiting for bill settlements from BSNL. Failure to follow the same a penalty of 10% of the service charges per week or part thereof will be levied and deducted from the very next bill. If the same late payment of wages is repeated for consecutive 3 months in total during a year, action may be initiated to forfeit the security deposit and award of the tender may be cancelled and penal action will be initiated for black listing if justified. d) The total penalty during a month on the above accounts will not exceed 50% of the monthly service charges. e) However the Sr. GM Nagercoil reserves the right to grant any relief of the penalty considering the circumstances/nature on the appeal made by the contractor.

Asst. General Manager (Admn) O/o GM BSNL Nagercoil-1

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SECTION- IV TECHNICAL BID FORM

Tender for House Keeping and General Services in Nagercoil SSA

No:G-1/E-Tender/HK &GS/NGC SSA/2014-2015/19 dated. at Nagercoil the 30/07/2014

I do hereby submit my Technical Bid for which the following Documents/ Certificates have been enclosed herewith.

1. Attested copy of the following documents.( by a Gazetted Officer) a) Registration certificate from Commercial Tax Dept or registration certificate of the firm ,authenticated copy of partnership deed (in cases of partnership firm). b) EPF Registration certificate with EPF code number and Latest EPF payment challans copy in respect of previous work. c) ESI Registration certificate and Latest ESI payment challans copy in respect of previous work. d) Valid Labour Licence issued by Regional/Asst.Labour Commissioner, in respect of recent /previous Contract works OR valid Registration certificate issued by Labour Commissioner. e) Experience certificate in respect of two major works of similar nature of engaging atleast 100 contract workers in Central/State Govt.bodies/Department/BSNL/similar PSUs/in the last 6 years along with proof of receipt of payment or Muster roll f) Certificate or allotment letter of Service Tax Number and service tax return for the year 2013-2014 g) Certificate of allotment letter of PAN Number from Income Tax department.. h) The firm/company should have no dues to be paid to law enforcement authorities like EPF/ESI and the firm/company should not have violated labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annexure i) Last income tax return copy ( for the year 2013-2014) j) BID Form as in annexure – IX

2 Details of organizations where the bidder has carried out similar services as per ANNEXURE- I 3 Original cash receipt / Demand Draft for EMD amount paid. 4 Original cash receipt/Demand Draft towards the cost of Tender document.

30

5 Solvency certificate from the banker of the tenderer ,for Rs.10 lakhs. (The solvency certificate shall not be earlier than the date of issue of NIT) 6 Tenderer’s profile, duly filled in as per ANNEXURE- II of the tender document

7. Certificate regarding “ No near relatives in BSNL,Nagercoil ” as given in Annexure-IV

8. Certificate regarding “ No modification of downloaded Tender document cum Undertaking ”as given in Annexure- VIII

9. All pages of Tender document ( Except financial bid form) duly signed by the bidder or authorised representative.

EMD Particulars : (Cash Receipt /DD No & dt)

This is to certify that I/We, before signing this tender ,have read and fully understood all the terms and conditions contained herein and undertake myself/ourselves to abide them.

( Signature of Bidder): Name (in Block letters) : Address: (Seal)

NOTE: Submission of all the Documents /declaration mentioned above is mandatory. Non submission of these will render the bid to be rejected.

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SECTION – V FINANCIAL BID - RATE SCHEDULE

(Tender For House Keeping & General Services for Nagercoil SSA ) No : G-1/E-Tender/HS &GS/NGC SSA/2014-2015/ dated. at Nagercoil the xx/x/2014

Calculation sheet for monthly amount payable to Contractor in respect of works listed under A1-A10 & B1-B15 is given below. Sl.no For Works Under Minimum Wages No.of AverageWorking Total Monthly A1 to A10 Fixed by Dist. Points Days/Month Amount (HK Services) Collector 1 Wages payable by Rs.330/= Per 7.5 28.6 Rs.70,785/= day(Applicable BSNL Minimum wages) 2 EPF contribution 12% + 1.61% on (1) ( i.e Limited to Rs 6500 Rs.6635/=

from BSNL x 7.5)

3 ESI contribution 4.75% on (1) Rs.3362/= from BSNL

Service charge To be quoted by bidder as lump sum required per amount (Should not be less than 3% 4 Rs. …………… month on (1). of total monthly amount in 1).

5 Cost of Cleaning materials/consumables to be supplied by the Rs……………. contractor Inclusive of all Taxes applicable.

6 Serv ice Tax on As applicable from time to time Will be paid (1)+(2)+(3)+(4) By BSNL

payable by BSNL (At present 12.36%)

Total payable to the contractor for provision of services A1-A10 1+2+3+4+5+6

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Sl.no For Works Under Minimum Wages No.of Average Total Monthly B1 to B15 (General Fixed by Dist. Point WorkingDays/ Amount Services) Collector Month 1 Wages payable by Rs.330/= Per 138 28.6 Rs.13,02,444= BSNL day(Applicable Minimum wages) 2 EPF contribution 12% + 1.61% on (1) ( i.e Limited to Rs 6500 Rs.1,22,082/=

from BSNL x 138)

3 ESI contribution 4.75% on (1) Rs.61,866/= from BSNL

Service charge To be quoted by bidder as lumpsum required per amount (Should not be less than 3% 4 Rs. …………… month on (1). of total monthly amount in 1). 5 Service Tax on As applicable from time to time Will be paid

(1)+(2)+(3)+(4) By BSNL payable by BSNL (At present 12.36%)

Total payable to the contractor for provision of services B1-B15 1+2+3+4+5

I/We hereby quote rates for providing House Keeping and General Services in NagercoilSSA.

A . Service charge per month for (In fig) Rs. ………………………………………

providing House keeping Services (In words) Rs. …………………………………… A1 to A10 (Refer section II) Only ………………………

B.Cost of Cleaning materials / (In fig) Rs. ……………………………………… Other consumables per month (In words) Rs. …………………………………… For carrying out the HK Services

C . Service charge per month for (In fig) Rs. ……………………………………… providing General Services (In words) Rs. ………………………………………… B1 to B15 (Refer SECTION II) ………………………

(service charge quoted should not be less than 3% of total monthly amount in 1 on both categories).

Place. Signature of the Tenderer Date . Name in block letters Address. Seal

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SECTION – VI GENERAL CONDITIONS 1. The contractor should strictly adhere to the statutory regulations viz;Minimum Wages Act ,EPF Act 1952 ,ESI Scheme, Contract Labour [ R & A ] Act 1970 and Central Rules 1971 and any other regulations covered under Labour Act. 2. The contractor should register himself/herself/themselves with Asst.Labour Commissioner and also with EPF and ESI authorities concerned to the zone area. 3. The contractor should abide by the Central/State Labour Welfare Legislations. 4. The contractor shall be solely responsible for payment and compensation under Wage Compensation Act 1923 as in force from time to time applicable in the event of accidents causing injury/death to his/their workers. 5. The tenderer should sign in all pages of the tender documents in token of acceptance of tender conditions while submitting the tender.

6. The tender BID incomplete in any respect or with any ambiguity will be liable for rejection.

7. Sr. GM BSNL Nagercoil reserves the right to reject / accept any/ part or whole tender without assigning any reasons whatsoever.

8. Sr. GM BSNL Nagercoil reserves the right to award the work to deserving party either in full or parts thereof. The decision of GM BSNL is final and binding.

9. Sr. GM BSNL Nagercoil reserves the right to change the specifications at any stage before the commencement of the said work. 10. Sr.GM BSNL Nagercoil reserves the right to award 65% of the work to the lowest bidder, and the balance to next lowest, if required. 11. Sr.GM BSNL reserves the right to offer counter offer against price quoted by the bidder. 12. Succecssful Tenderer shall enter in to an agreement,after remitting the Security Deposit, in a Non-judicial Rs.100/- worth stamp paper in the FORMAT given in ANNEXURE –III within the date stipulated in the letter of intimation. 13. Sr.GM BSNL Nagercoil reserves the right to terminate the contract after giving 30 days notice, without assigning any reason whatsoever. No compensation shall be payable towards purchase of materials/hiring of man- power in respect of the work 14. After acceptance of the tender, if any condition of the contract is violated, the Sr GM BSNL reserves the right to terminate the contract. In such case , the Security Deposit will be forfeited to BSNL, without prejudice to any other actions including black listing . 15. The period of contract will be for ONE YEAR with effect from the date of award of contract and Sr GM reserves the right for further extension of six months if necessary

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16. Sr. GM BSNL reserves the right to terminate the contract without notice in the event of any prohibition notified by appropriate government. 17. Sr.GM BSNL Nagercoil reserves the right to increase/decrease or alter the quantum of work [i. e. No. of exchanges / House keeping units and payment for the above will be increased or decreased pro-rata basis. 18. In case of any dispute before or after awarding the tender, the decision of Sr.General Manager BSNL Nagercoil shall be binding on the bidders. 19. Service charges approved will not be increased due to increase/decrease in labour rate. 20. The contract awarded to the approved tenderer is not transferable. 21. Sr.GM BSNL Nagercoil reserves the right to offer the contract to any other agency, in case of unsatisfactory work on the part of the approved agency. 22. If the contractor is found to be benami of any other person at a later date, this contract will be terminated immediately. 23. In case Sr. GM BSNL suspects or finds that any work is entrusted to any sub-contractor on piecemeal basis or regular basis, Sr.GM BSNL reserves the right to terminate the contract. 24. This award of work contract will not confer any right for regular appointment in BSNL Nagercoil. The contractor /agency should make his/her/their workers fully aware that BSNL shall not have any obligation to give any temporary or permanent employment to workers employed by the contractor. 25. The Contractor shall pay the wages to the personnel on or before the 07th of every succeeding month, irrespective of delay in payment of Bill by BSNL for whatever reason. 26. Normally working hours of full time workers should not exceed 8 hours a day. However the part time workers will be deployed on proportionate duty hours as per the actual requirements 27. Near relatives of BSNL Employees are prohibited from participating in this tender. The Tenderer should give a certificate (ANNEXURE-IV) that none of his/hers/their near relative is working in BSNL. In case of proprietorship firm, certificate will be given by the proprietor. In case of partnership firm, the certificate will be given by all the partners,and all the directors in case of limited company. Any breach of this condition may lead to cancellation of tender/work, and EMD/SD will be forfeited at any stage whenever it is so noticed. 28. In case of breach/violation of any of the terms and conditions of this tender, the contract will be terminated and the Security Deposit will be forfeited and the contractor will be debarred from participating in any of the Tenders pertaining to BSNL Nagercoil for a period of two years

28 (a) In future due to financial crunch or change of BSNL Policy the tendered works may be reduced in quantum or may be cancelled totally at the discretion of Sr GM BSNL Nagercoil .

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29. SERVICE TAX. 1. The successful tenderer must be an assessee under the provisions of Service Tax Rules and enclose a copy of service tax registration certificate and service tax return for 2013-2014 with tender documents

2. As it is a statutory obligation, applicable rate of service tax and education cess from time to time may be claimed in the monthly bill submitted to this office by the contractor. The proof for having paid the Service tax and Educational Cess to the Central Excise Department on the due date shall be submitted by the contractor before claiming the next bill. Failure to enclose the proof of payment of ST & EC will render the successful contractor for such action as deemed fit and enforced by the Service Tax Authorities. The payment of further bills will be withheld till such time, the proof of payment of service tax is produced by the contractor. The service tax registration number should invariably be printed in the bills of contractors.

30. At the end of the contract, if any unpaid service tax is noticed , BSNL will deduct the same from the available security deposit of the contractor or from the pending bills.

SECTION – VII SPECIAL CONDITIONS

1 The special conditions shall supplement the “Instructions to the Bidders as contained in section-III and “General conditions as contained in section-VI 2 The contractor should obtain a valid Labour Licence from Regional Labour Commissioner/Asst.Labour Commissioner to engage the required number of workmen under this contract, in accordance with CONTRACT LABOUR(R & A) CENTRAL RULES 1971, within a period of one month from the date of award of this contract, failing which the contract will be terminated and Security Deposit will be forfeited. 3 The contractor/agency should register himself/themselves with EPF/ESI Authorities of the concerned Zone/Area and submit EPF/ESI Numbers of all workers to be deployed under this contract work to BSNL Nagercoil , within one month from the date of award of tender failing which the tender will be terminated and Security Deposit will be forfeited. 4 The contractor should pay every month both employer and employees EPF/ESI contribution due for all workmen engaged under this contract work, at the nearby and concerned EPF/ESI offices and submit to this office a list containing the name of workers, their EPF/ESI Numbers ,amount paid and proof of payment every month. 5 The wages to be paid to the labourers shall be at the prevailing rates fixed by the District Collector ,Nagercoil or Ministry of labour & Employment , Govt of India at the time of awarding the contract. 6 The increase/decrease of wages, if any, notified by District Collector will be implemented only with effect from the succeeding month.

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7 The labourers shall be given paid weekly off after six continuous working days. 8 All national holidays shall be paid holidays for the workers. 9 Monthly payments should be made by the contractors to the labourers directly in the presence of BSNL authorised officers by 07th of every month. Monthly Wage sheet consisting the following columns shall be presented while making payment to the labourers. The contractor should submit a certificate that the wages have been paid along with the signature of witness from a BSNL Officer. Name of labourer / Designation / Wages per day / No. of days on duty / No. of Weekly off days / Total days payable / Total amount for which wages claimed in the bill and paid. 10 The monthly bills of contractors except the first bill shall be accompanied with the paid challans of EPF & ESI of the previous month in favour of the labourers. These challans should be exclusively for the Contract workers of Nagercoil SSA only. The list of labourers showing the names, amount paid must be enclosed along with the paid challans, duly attested by EPF /ESI Authorities.In respect of EPF the paid e-Challan (ECR) with TRRN number will be considered as authenticated which will in turn be checked with EPF Website(WWW.EPFOINDIA.GOV.IN) for the labourers supplied by the contractor. No consolidated proof of challan by including various other establishments will be accepted.

11 Wherever (like offices and rural exchanges) there is no justification for full time work, the requirement of EPF / ESI should be made proportionately from the payments made to the labourers deployed. 12 No child labour will be permitted and the persons above 60 years shall not be deployed. The contractor must ensure proper attendance and Good manners / conduct on the part of the workmen. 13 The contractor shall not authorise any other agency on sub contract basis, to perform the contract fully, or part thereof, for any period whichever short it may be. 14 The contractor shall issue uniform and Identity Card to his workers. The contractor shall bear all expenses for uniforms and preparation of their Identity Card. No person will be allowed to work without uniform and identity card. 15 The works should be carried out to the fullest satisfaction of the Officers in charge of the Buildings concerned .The contractor should replace the labours when it is found that they are not discharging their works satisfactorily/Showing Disobedience to the controlling officers/ indulges in criminal or untoward illegal activities/incapable of carrying out assigned works , on written direction from the office of GM Nagercoil . 16 If the contractor wishes to replace any of the personnel on valid grounds to suit the work nature , the same may be done only after prior consultation with and concurrence from the O/o GM BSNL Nagercoil. 17 The full particulars of all personnel to be deployed by the contractor including the names and address, shall be furnished to BSNL before they are actually deployed for the work. 18 If ,at any point of time, it comes to the notice of BSNL that the contract personnel deployed are different from the list, BSNL is well within its right

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to impose penalty not exceeding three times the wages payable to the contractor for each such personnel identified. 19 If any property or materials of BSNL is lost or put to loss / damage due to negligence of the agency or the supplied contract worker, the agency will be held fully responsible and should reimburse the cost of loss / damage so incurred. The decision of BSNL Nagercoil regarding the quantum of loss and negligence will be final. 20 In case any workman of the agency suffers injury / damage or meets with an accident during the discharge of duty, the entire cost of compensation should be borne by the agency and the BSNL Nagercoil will not compensate any claims / damage / compensation. 21 The Agencies should ensure that the persons deployed by them should not participate in/ organise any Dharna or Agitation or Strike. They should also ensure that the persons deployed by them should not participate in any Dharna or Agitation or Strike organised by the Trade Unions / Associations of BSNL. The Contract will be terminated for violation of the above condition. 22 The contractor should renew the Labour Licence, as and when required and intimate to this office. 23 The contractor should also ensure that the minimum wages fixed by the competent authority are paid to the workmen and a certificate to this effect should be produced to BSNL Nagercoil every month along with bill. 24 The sweeping and scavenging works will be treated as part time works only. Such works should be carried out before commencement of the office and during lunch break or after office hours. 25 In the case of absence / leave against the works of sweeping /scavenging the contractor must make his own alternate arrangement immediately without fail and intimate the same to Officer incharge. 26 The contractor or his representative shall meet the designated BSNL officers daily at SSA Head Quarters 27 The workers should not be changed without written approval of the competent authority 28 The wages shall be paid to workmen without any deduction except those under the payment of Wages Act and Minimum wages Act. 29 The contractor shall ensure healthy industrial relations with his/her staff and settle workers grievances without disruption of house keeping and general services. 30 The engagement and employment of persons and payment of wages to them as per the existing provisions of various Labour Laws & Regulations is the sole responsibility of the contractor and any breach of such laws and regulations shall be deemed to be breach of this contract. Payment should be made to the workers as per the rate mentioned in the document. For the part-time workers, wages are to be paid proportionately. (i. e. hourly basis)

31 The contractor should furnish the following documents along with the monthly bills , the details of workers employed with names and amount of wages paid , amount of EPF contribution , along with Electronic Challan Cum Return ( ECR), employees share of EPF

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contribution , administrative charges and amount of ESI contribution ,total payable pertaining to the previous month.

32 A certificate mentioning that “ the workers as per the enclosed list were engaged for the month of ……………….. and their names are included in the statements of details of workers and the EPF, ESI challans include the EPF/ESI contributions in respect of those workers” should be attached along with the monthly bill.

SECTION - VIII

CONTRACT LABOUR REGULATIONS TO BE COMPLIED WITH

BY THE CONTRACTOR

1 The engagement and employment of persons and payment of wages to them as per the existing provisions of various Labour Laws & Regulations shall be the sole responsibility of the contractor and any breach of such Laws & Regulations shall be deemed to be breach of this contract.

2 The contractor shall be fully responsible for any failure in payment of EPF/ESI which may lead to penalty to be imposed by the concerned authorities. The responsibility of the contractor shall continue even after the tenure of the contract.

3 The manpower agency shall specifically ensure compliance of various Labour Laws/Acts including but not limited to with the following and their re-enactments /amendments/modifications.

a) The payment of wages Act 1936 b) The Employees Provident Fund Act, 1952 c) The Factory Act, 1948 d) The Contract Labour (Regu) Act,1970 and Central Rules 1971 e) The Employees State Insurance Act, 1948 f) The Workmen Compensation Act 1923 g) The Employment of Children Act, 1938 h) The Minimum Wages Act, 1948

4 Any other payment such as Bonus etc. shall be the responsibility of the Contractor and shall be borne by the Contractor only. The contractor shall be held wholly responsible for any action taken by statutory bodies for violation/non-compliance of any such provision/rule of above Acts.

5 The contractor shall maintain all mandatory/statutory records and documents in respect of workmen employed on work under the contract, required under Contract Labour[R & A] Central Rules 1971 and make

39

them available at BSNL Office when called for. Indicative list of such records is listed below (copy enclosed):

a) Register of Workman in Form XIII (Appendix IV) b) Employment card in Form XIV c) Service certificate (to be issued to the workmen whose services have been terminated) in Form XV. d) Muster Roll Register in Form XVI (Appendix V) e) Wage Register in Form XVII (Appendix VI) f) Register of Wages cum Muster Roll in Form XVIII g) Wage Slip in Form XIX h) Register of Deduction for Damage Or Loss in Form XX i) Register of Fines in Form XXI j) Register of Advances in Form XXII

6 The contractor shall obtain the signature of the worker on the wage slip at the time of disbursement of wages.

7 All records required to be maintained under Regulations Nos.6 & 7 shall be preserved in original for a period of 3 years from the date of last entry made in them and shall be made available for inspection by BSNL or Labour Officer or any other authorised in this behalf.

8 The above records and the following returns filed by the contractor will have to be produced to BSNL on demand and original/photocopies of these records should be handed over after completion of the contract.

(a) Return in form 5, 10 & 12 A which is submitted monthly under provisions of the Employees’ Provident Funds & MP Act, 1952. (b) Summary of contribution (form 5) under sec. 44 of Regulation 25 of the ESI Act,1948. Also the return filed under sec. 44 of Regulation 26 of the said act alongwith the monthly return. (c) Half yearly return in form XXIV under Rule 82(1) of the Contract Labour (R&A) Act 1970. (d) Annual return filed in form 3A/6A under the Employee’s ProvidentFunds & MP Act,1952. (e) Annual Return in form III Rule 21(4 A) of the Minimum Wages Act, 1948 (f) Any other applicable return

9 The Labour Officer or any other person authorised by Central Govt. on their behalf shall have the power to make enquiries with a view to ascertaining and enforcing due and proper observance of fair wage clauses provisions of these Regulations. He shall investigate in to any complaint regarding the default made by the contractor in regard to such provision.

10 The contractor shall allow inspection of all prescribed Labour Records of any of his workers at a convenient time and place after due notice is

40

received from the Labour Officer or any other person, authorised by the Central Govt.

11 The contractor shall submit periodical returns as may be specified from time to time.

12 The Central Govt. may from time to time add or amend the regulations and on any question as to the application/interpretation or effect of those regulations, the decision of the BSNL shall be final

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SECTION - IX MODE OF PAYMENT OF MONTHLY BILLS TO THE AGENCY

1 The contractor shall submit the monthly bills in triplicate with an Advance Stamped Receipt to the unit officer concerned for processing for payment on or before 3rd of every month.

2 PAN and SERVICE TAX CODE should be indicated on the bill.

3 Contractor shall submit workers EPF number and proof of payment of of EPF, ESI etc as applicable for the previous month along with every monthly bill in respect to all personnel deployed by him at BSNL , i.e the contractor shall enclose the paid challans of previous month EPF / ESI / S-TAX payment along with certificate in the following format ( ANNEXURE-V)

Consolidated proof of challan by including various other establishment will not be accepted.

4 The BSNL reserves its rights to withhold bills, if the contractor fails to produce proof for remittance of the ESI/EPF dues

5 The contractor shall submit a certificate to the effect that he had paid the wages completely for the previous month. The List showing the details of labourers engaged in that month along with wages paid to each of them and EPF & ESI paid for them shall also be submitted, in the following format (ANNEXURE-VI) along with Electronic Challan cum return. 6 In case of absence / non-performing of work, pro-rata deductions with appropriate penalty will be made in the bills by the unit officers.

7 Payment will be made through RTGS/NEFT.

8 Income tax at prescribed rate will be deducted at source from the monthly payment of bills unless tax exemption certificate from Income Tax authorities are produced.

9 The contractor is fully responsible for any failure towards the non payment of EPF / ESI / ST which may lead to penalty by the concerned authorities. The responsibility will continue even after the tenure of the contract.

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SECTION-X

LETTER OF AUTHORISATION FOR ATTENDING E-TENDER BID OPENING

To The Assistant General Manager (Admn.), O/O General Manager Bharat Sanchar Nigam Ltd. Court Road Nagercoil- 629 001

Subject: Authorization for attending Technical / Financial (tick which ever is applicable) bid opening on ______(date) in the Tender for House Keeping & General Services in Nagercoil SSA 2014-15

Following person is hereby authorized to attend the bid opening for the tender mentioned above on behalf of ______(Bidder) in order of preference given below.

Order of Preference Name & Specimen signature

I

I I

I II

Alternate Representative.

Signatures of bidder .

or

Officer authorized to sign the bid.

Documents on behalf of the bidder.

Note: 1. Maximum one representative will be permitted to attend bid opening. Alternate representative will be permitted when regular representative is not able to attend.

2. Permission for entry to the hall where bids are opened may be refused in case authorization as prescribed above is not followed.

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SECTION – XI

ADVANCE STAMPED RECEIPT

Received with thanks a sum of Rs______

(Rupees ______only)

from the Accounts Officer (Cash), O/o GM, BSNL Nagercoil-1 towards the

refund of EMD of the tender for House Keeping and General Services in

Nagercoil SSA vide Tender No.No :G-1/E-Tender/HK &GS/NGC SSA/2014-2015/19

dated. at Nagercoil the 30/07/2014

Signature:

Address:

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ANNEXURE: I

Details of other organizations where such contracts were undertaken during last six years (enclose supporting document)

Name & No.of Period Whether Amount Reason for Adress of the Persons Of Central of Termination(if organaisation. supplied contract Govt/ contract currently not Contact No. State valid) Govt/ BSNL/ similarPSU

1

2

3

Place:

Date: Signature of the Tenderer :

Name in block letters :

Address :

45 Affix self signed Passport size photograph of ANNEXURE: II the tenderer TENDERER’S PROFILE /authorized General : signatory holding power of 1. Name of the tenderer/firm………………………………………… attorney

2. Name of the person submitting the tender whose photograph is affixed Sri/Smt……………………………………………… (In case of Proprietary/partnership firms, the tender has And to sign be signed by Proprietor/Partner only, as the case may be).

3. Address of the firm …………………………………………………………………………. …………………………………………………………………………..

4. E-Mail Address…………………………………………………..

5. Tel.No.(With STD Code) (O)…………….(Fax)………………..®…………….

6. Registration & Incorporation particulars of the firm :

i) Proprietorship. ii) Partnership iii) Private Limited iv) Public Limited

(Please attach attested copies of documents of registration/incorporation of your firm with the competent authority as required by business law)

7. Name of Proprietor/Partners/Directors……………………………………….. …………………………………………………………………………………

8. Tenderer’s bank, its address and his current account Number with IFSC Code……………………………………………………………….

9.Permanent Income Tax Number, Income Tax circle ………………………..…………………………………………………………….

I/We hereby declare that the information furnished above is true and correct.

Place : Date : Signature of tenderer/Authorized Signatory…………. Name of the Tenderer………………Seal of the tenderer

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ANNEXURE: III

BHARAT SANCHAR NIGAM LIMITED

FORM OF AGREEMENT (To be executed on a non judicial Stamp Paper of Rs.100/-) No : G-1/E-Tender/HS &GS/NGC SSA/2014-2015/ 1 dated. at Nagercoil the xx/x/2014 Sub Tender for house Keeping and General Services for various offices/exchanges in Nagercoil SSA 2014-15 located in .

This agreement is made between General Manager, BSNL, Nagercoil (hereinafter called the BENEFICIARY ) on the one part and M/s……………………………………………… Having their office at………(herein after called the OBLIGATOR) on the other part.

Whereas the beneficiary had invited tender for House Keeping and General Services vide tender no…………………………………………………. Opened on …………………at………… hours and the obligator offered to supply the same to the beneficiary as per specification and beneficiary has accepted the offer of the obligator on the terms and conditions hereafter under above tender.

In this Agreement, words and expression shall have the same meanings as are respectively assigned to them in the conditions of contract hereafter referred to.

The following documents shall be deemed to form and be read and constructed as part of this agreement, viz

I/We hereby tender to execute for BSNL the work as specified in the Schedule of works and instructions annexed hereto or as may be given by the Sr. General Manager,BSNL, Nagercoil or his representatives in consideration of payment being made by the quantity of work executed at the rates approved.

I/We agree to abide by and fulfill all the Terms and Conditions of this tender.

I/We hereby abide by the condition that we shall forfeit the amount paid by us towards security deposit to the BSNL if we withdraw the tender after final acceptance of the tender OR fail to execute the prescribed works within the time prescribed for the same.

I/We will not claim any interest on EMD or Security Deposit while these amounts are in the custody of the BSNL.

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I/We are accepting that the accepted rates will be valid for a period of ONE YEAR commencing from the date of awarding the tender and agree for further extension if necessary on the same rates.

I/We agree that all the payment of Minimum rates of wages for the areas concerned for unskilled workers as fixed by Ministry of Labour and Employment or the corresponding rates as fixed by the State Govt/District Collector whichever is higher and subsequent revision of wages by Ministry of Labour and Employment or the State Govt/District collector if any during the Tender Period, advances, ESI contribution, EPF, bonus and all other liabilities imposed by the Labour Laws, wherever applicable, will be our sole responsibility and also agree to indemnify the BSNL in this regard. Payment of monthly wages will be made in the presence of any BSNL authorized officer.

I/We agree that we will be held fully responsible to reimburse the cost of the loss / damages incurred due to the negligence of our staff and the decision of the BSNL so as to the loss and negligence is final.

I/We agree to provide any feedback information as and when required by the BSNL at our cost.

I/We agree to undertake to pay the wages for the contract workers on or before 07 th of the following month without waiting for the bill settlements from BSNL, Nagercoil.

I/We agree to undertake that we are responsible for taking all possible safety precaution during preparation for and actual performance of the works and for keeping the site in a reasonable safe condition and the contractor shall protect the life of all his unskilled labourers and property of BSNL and of the public from damage or losses resulting from his operations and shall minimize the disturbance and inconvenience to the public.

I/We agree to undertake the work within 15 days from the date of issue of firm order.

I/We agree to submit the License from the concerned Labour authority within one month from the date of award of the work.

I/We agree to have an office / contact Telephone Number at Nagercoil.

I/We agree that if the services are found to be unsatisfactory or if we are unable to fulfill the agreement, the Sr.GM BSNL reserves the right to terminate the contract giving 30 days notice, with the forfeiture of Security Deposit besides blacklisting.

I/We agree to ensure that the person employed by us will not participate or organize any Dharna or Agitation or Strike. We also agree to ensure that the persons employed by us will not participate in any Dharna or

48

Agitation or Strike organized by the Trade union/Association of BSNL. We understand that Tender will be terminated for violation of any of the above condition. We agree to the following SERVICE CONDITIONS.

1.The agency should be capable of providing all the services mentioned in the Schedule of works.

2.The actual nature and quantum of work will be assigned by the controlling officer of the place.

3. I/We agree that all the required consumable materials such as soap powder, Dettol, phenyl ,odonil etc. should be procured by the agency themselves of standard and good quality and render service to the satisfaction of the controlling officer / his representatives.

I/We agree that in case of any dispute, the decision of the Sr. General Manger, BSNL, Nagercoil - 629 001 regarding meaning and effects of this tender and agreement and also on the disputes arising out of the execution of the work and settlement of claims shall be final and legally binding.

I/We agree that to settle the disputes, the matter may be referred to an Arbitrator so appointed by the BSNL for the purpose and the decision of the arbitrator will be final and binding on both the parties.

I/We agree to abide by all the conditions stipulated above and also the condition given in the tender schedule.

Any Legal litigation is to be restricted to Nagercoil District jurisdiction.

This agreement will remain by and between for the period from………… to………….and the extended period of this contract.

Signature : Signature :

Name : Name : Designation : Designation : With stamp with stamp For and on behalf of For and on behalf of The obligator beneficiary (BSNL)

Signature Signature Name & Address of Name & Address of Two witnesses Two witnesses 1. 1.

2. 2.

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ANNEXURE-IV DECLARATION OF NEAR RELATIVES OF BSNL EMPLOYEES.

“I……………………………….….S/o…………………………… residing…at…………………………………………………………………..……… ……………………………..………………………………………………… hereby certify that none of my relative(s) as defined in the Tender document is/are employed in BSNL unit as per details given in tender document. In case at any stage, it is found that the information given by me is false/ incorrect, BSNL shall have the absolute right to take any action as deemed fit, without any prior intimation to me.

[ The near relatives are members of a Hindu undivided family/husband and wife / the one related to the other in the manner as father, mother, son(s) and sun’s wife daughter in laws) ,daughter(s), daughter’s husband (son in law), brother(s) and brother’s wife, sister(s) & sister’s husband( brother in law)]

Place:

Date: Signature of the bidder :

Name in block letters :

Address :

50

ANNEXURE-V CERTIFICATE OF PAYMENT OF EPF / ESI.

“ Certified that I have remitted the monthly subscription of Employees’ Provident Fund & Employees’ State Insurance to the workers employed by me in BSNL offices / Exchanges of NAGERCOIL - SSA for House keeping and General service works for the month of …………… on …………… to the EPF / ESI authorities respectively’’. Name of Office in Challan No No.of Amount of Amount of which & date. Workers. EPF ESI Remitted.

Place: Signature of the Contractor

Date: Name in Block letters.

Address.

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ANNEXURE -VI

Details of Monthly individual payment of EPF/ESI

& &

S.No

Service

allotted allotted

In In Rs. In Rs. In Rs.

General General

portion)

engaged

labourer

For the

ESINo.

portion

Name &

EPF No.

address of

employer’s

paid to the

due & due paid& due paid&

Remarks.

Min.Wage

the labourer

(Employee’s Net amount

ESIamount EPF amount 1 2

3

4 5

6

7

8

Certified that I have remitted the monthly subscription of Employees’ Provident Fund & Employees’ State Insurance to the workers employed by me in BSNL Office/ Exchange, Nagercoil SSA for providing House keeping and general service work for the …………………….. month……………………….year.

Place.

Date.

Signature of the Contractor

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ANNEXURE-VII (To be produced in company’s letter head)

I/We M/s ………………………..hereby declare that no dues have to be paid to Law enforcement authorities like ESI, EPF, S.T authorities etc and not violated any terms of R&A act 1970.

In case the above declaration is found to be incorrect or wrong, the contract if awarded to the firm shall be terminated immediately and the firm shall be liable to be black listed/debarred for future works/ contract with BSNL. Any such action however be without prejudice to BSNL’s rights under the law.

The above declarations are given in accordance with the tender conditions.

Signature of Proprietor/Partner/Director (Shri/Smt./Ms------)

Place Name, Designation, Date Signature and Address

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ANNEXURE-VIII NO MODIFICATION OF DOCUMENT CUM UNDERTAKING (To be produced in company’s letter head)

I/We M/s ………………………..hereby declare that no addition/deletion/corrections have been made in the downloaded Tender Document being submitted and it is identical to the Tender document appearing on the website .

I, ______, hereby certify that I have gone through the tender documents fully and I have understood the conditions therein. I hereby assure that I will comply with the conditions and submit monthly compliance statements regarding minimum wages and other Labour related statutory formalities like EPF / ESI / payment of S.TAX etc. I should be responsible to comply with answer any question regarding meeting the requirements at any point of time even after the completion of the work.

Place Name, Designation, Date Signature and Address of the signatory

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ANNEXURE - IX

BID FORM

No : G-1/E-Tender/HK&GS/NGC SSA/2014-2015/ 19 dtd. at Nagercoil 30/07/2014 To

The Sr. General Manager BSNL, Nagercoil 629 001.

Dear Sir,

Having examined the conditions of contract and specifications. The receipt of which is hereby duly acknowledged, we, undersigned, offer to provide the services in conformity with conditions of contract, specifications and in accordance with the schedule of prices quoted online and made part of this bid.

I/ WE ______also assure that the rates quoted in the Financial bid, by me will not be changed under any circumstance up to the expiry of the Tender period.

If our bid is accepted ,we will obtain bank guarantee from a Nationalized bank for a sum @ 5% of the contract sum for the due performance of the contract.

We agree to abide by this bid for period of 90 days from the date fixed for bid opening and it shall remain binding upon us and may be accepted at any time before the expiration of that period. Until a formal work order of contract is prepared and executed, this bid together with your written acceptance thereof in your notification of award shall constitute a binding contract between us.

Bid submitted by us is properly wax sealed and prepared so as to prevent any subsequent alteration and replacement.

We understand that you are not bound to accept the lowest or any bid, you may receive. Dated this ………………. Day of …………….. 2012.

Signature: Name: Duly authorized to sign the bid for and on behalf of ……………….

Witness ……………………… Tele No (s)…………………….

Signature ……………… FAX No: ……………………… Address……………………….

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ANNEXURE-X CHECK LIST OF DOCUMENTS SUBMITTED sl. Contents of 1st Envelope (Technical) All documents to be scanned and Submitted/Not uploaded in single pdf file. Submitted 1 Registration certificate of the firm. Yes/no EPF Registration certificate with Latest EPF payment challans Yes/no 2 copy in respect of previous work. ESI Registration certificate and Latest ESI payment challans 3 Yes/no copy in respect of previous work. 4 Valid Labour License. Yes/no Experience certificate in respect of two major works of Yes/no similar nature of engaging atleast 100 contract workers in 5 Central/State Govt. bodies/Department /BSNL/ similar PSUs/in the last 6 years along with proof of receipt of payment or Muster roll. Certificate or allotment letter of Service Tax Number and 6 Yes/no service tax return for the year 2013-2014. 7 PAN Number from Income Tax department. Yes/no The firm/company should have no dues to be paid to law Yes/no enforcement authorities like EPF/ESI and the 8 firm/company should not have violated labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annex-VII.

9 Last income tax return copy (for the year 2013-2014). Yes/no Details of organisations where the bidder has carried out Yes/no 10 similar services as per ANNEXURE- I. 11 Original cash receipt / Demand Draft for EMD amount. Yes/no Original cash receipt/Demand Draft towards the cost of 12 Yes/no Tender document. Solvency certificate from the banker of the tenderer, for Yes/no 13 Rs.10 lakhs. (The solvency certificate shall not be earlier than the date of issue of NIT). Tenderer’s profile, duly filled in as per ANNEXURE-II of 14 Yes/no the tender document. Certificate regarding “No near relatives in BSNL, Nagercoil Yes/no 15 ” as given in Annexure-IV. Certificate regarding “No modification of downloaded Yes/no 16 Tender document cum undertaking as giveninAnnex- VIII. 17 BID Form as in annexure – IX Yes/no

All the pages of Tender documents duly signed by the Yes/no 18 bidder or authorised representative( Hard copy only)

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Labour (Regulation & Abolition) Central Rules FORM XIII See Rule 75 Register of Workmen Employed by Contractor

Name and address of Contractor

Nature and location of work Name and address of establishment in/under which contract is carried on

Name and address of Principal Employer

Sl. Name and Age Father’s / Nature of Permanent Home Address of No. surname and Husband’s name Employment/ workman (Village and of workman Sex Designation Tahsil/Taluk and District)

1 2 3 4 5 6

Local Address Date of Signature Date of Reasons for Remarks commence of thumb- termination termination ment of impression of employment of workman employment

7 8 9 10 11 12

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Form XIV (See Rule 76) Employment Card

Name and address of contractor…………….Name and address of Establishment in/ under which contract is carried on………

Name of work and location of work………… Name and address of Principal Employer………………………

1. Name of the workman…………………..

2. S.No. in the register of workmen employed…………..

3. Nature of employment/Designation……………

4. Wage rate (with particulars of unit in case of piece-work,………..

5. Wage period …………….

6. Tenure of employment……………………

7. Remarks………………………………………

S Signature of Contractor

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FORM XV [See Rule 77]

Service Certificate

Name and address of contractor ………………….…. Name and address of establishment in/

under which contract is carried on …………

…………………………………………………

Nature and location of work .. ………………….….

Name and address of the work- Name and address of Principal Employer man ...... ………………….…. …………………...…………………...………..

…………………...…………………...………..

Age or Date of Birth ………………….….

Identification Marks ………………….….

Father's / Husband's name ………………….….

Total period which employed

Sl. No. From To Nature of work done Rate of wages (with Remarks particulars of unit in case of piece work)

1 2 3 4 5 6

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Contract Labour (Regulation & Abolition) Central Rules FORM XVI See Rule 78(a)(i)

Muster Roll

Name and address of Contractor

Nature and location of work Name and address of establishment in/under which contract is carried on

Name and address of Principal Employer

For the month of

Sl. Name of workman Father’s/Husband’s Sex Dates Remarks No. Name 1 2 3 4 5

60

Contract Labour (Regulation & Abolition) Central Rules FORM XVII See Rule 78(1)(a)(i) Register of Wages Name and Address of Contractor

Nature and location of work Name and address of establishment in/under which contract is carried on

Name and address of Principal Employer

Wage period: Monthly

Sl. Name of workman Sl. No. in the Designation/nature of No. of days Units of work No. register of work done worked done workmen

1 2 3 4 5 6

Daily-rate of Amount of wages earned wages/piece- Basic wages Dearness Overtime Other cash payments Total rate Allowances (Nature of payment to be indicated)

7 8 9 10 11 12

Deductions, if any (indicate nature) Signature/Thumb- Initial of contractor or his Net amount paid impression of workman representative

13 14 15 16

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Form XVIII [See Rule 78 (1) (a) (i)]

Form of Register of Wages-cum-Muster roll

Name and address of Conractor………….. Name and address of Establishment in/under which contract is carried on……………………………..

Nature and location of work………. ………Name and address of Principal Employer………

Wage period: Monthly

From……….to……………..

Sl. No. S.No. in Name of Designation/nature Daily Total Daily rate of Register of Employee of work attendance/ attendance/ wages/

workman units worked Units of work Piece rate

12:15 done

1 2 3 4 5 6 7

Amount of wages earned

Basic Dear Over Other cash payments Total Deductions, Net Signature/Thumb Initial wages ness time (nature of payments if any, amount impression of of Allo to be indicated) (Indicate paid workman contractor wances nature) or his repre-

sentative

8 9 10 11 12 13 14 15 16

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Form XIX [See Rule 78(1)(b)] Wage Slip

Name and address of contractor………………………………………………………

Name and father’s/Husband’s name of the workman …………………………..

Nature of work and name of location of work………………………..

For the month ending …………………………………………………….

1. No. of days worked……………

2. No. of units worked in case of piece rate workers…….

3. Rate of daily wages/piece rate……….

4. Amount of overtime wages……

5. Gross wages payable…….

6. Deductions, if any……..

7. Net amount of wages paid………….

Initials of the contractor or his representative

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Contract Labour (Regulation & Abolition) Central Rules FORM XX See Rule 78(1)(a)(ii)

Register of Deductions for Damage or Loss

Name and address of Contractor Nature and location of work Name and Address of Establishment in/under which contract is carried on Name and address of Principal Employer

Sl. Name of Father’s/ Designation/ Particulars of Date of Whether workman No. workman husband’s Nature of damage or loss Damage or shoed cause against name employment loss deduction

1 2 3 4 5 6 7

Name of person in Amount of No. of Date of recovery Remarks whose presence deduction instalments First Last employee’s imposed instalment Instalment explanation was heard

8 9 10 11 12 13

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Contract Labour (Regulation & Abolition) Central Rules FORM XXI See Rule 78(1)(a)(ii) Register of Fines Name and Address of Contractor Nature and location of work Name and Address of Establishment in/under which contract is carried on Name and Address of Principal Employer

Sl. Name of workman Father’s/ Designation/ Act/Omission Date of No. Husband’s name nature of for which fine offence employment imposed

1 2 3 4 5 6

Whether Name of person in whose Wage periods Amount of Date on Remarks workman presence employee’s and wages fine imposed which showed explanation was heard payable fine cause realised against fine

7 8 9 10 11 12

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Contract Labour (Regulation & Abolition) Central Rules FORM XXII See Rule 78(1)(a)(ii) Register of Advances Name and Address of Contractor Nature and location of work Name and Address of Establishment in/under which contract is carried on Name and Address of Principal Employer

Sl. Name Father’s/ Nature of Wage period Date and No. Husband’s name employment/ and wages amount of Designation payable advance given

1 2 3 4 5 6

Purpose(s) for which No. of instalments by Date and Date on which advance made which advance to be amount of each last instalment Remarks repaid instalment was repaid repaid

7 8 9 10 11

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BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise) Office of the General Manager, BSNL, Nagercoil – 629001

No:G-1/E-Tender/HK &GS/NGC SSA/2014-2015/19 dated at Nagercoil the 30/07/2014

NOTICE INVITING E-TENDER

For and on behalf of the Chairman & Managing Director, BSNL New Delhi digitally sealed Tenders are hereby invited by the Sr. General Manager , BSNL, Nagercoil , from registered ,reputed and experienced Agencies or Firms or Contractors under two bid system for providing House Keeping and General Services in various Telephone Exchanges /Offices situated in Nagercoil SSA comprising of Agastheeswaram,Thovalai Kalkulam and Vilavancode taluks of Kanyakumari District. The list of Telephone Exchanges/Offices where the works have to be carried out on contract basis, with approximate area and other selected details are in SECTION-II . For details please visit our website www.tamilnadu.bsnl.co.in & www.tenderwizard.com/BSNL

1 Tender for House Keeping and General Services in Description of Tender Nagercoil SSA

2 Cost of Work (Approximately Rs. 18800000/- ( One Crore Eighty eight lakhs only) 2013-2014 including PF/ESI/ Service charge/tax Rs.2100/-( Rs2000 + 5% VAT) (Rs.Two thousand and 3. Cost of Tender Document one hundred only) Non – refundable Rs.367000/- (Rs.Three lakhs and sixty seven thousand 4. E M D only) Tender forms can be downloaded FROM 31/07/2014 10:00 Hrs 5 from the website from datE

Last Date & Time for download of 20/08/2014 11:00 Hrs 6. Tender document

7. Last date for Receipt of Technical bid 20/08/2014 15:00 Hrs offline (Hard Copy) 8. Due Date & Time for Online Receipt of 20/08/2014 15:00 Hrs Tender 9. Due Date& Time of Opening of Tender 20/08/2014 15:30 Hrs

ASSISTANT GENERAL MANAGER (ADMIN)

BSNL,Nagercoil-629 001.

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www.tenderwizard.com/BSNL BHARAT SANCHAR NIGAM LIMITED Office of the General Manager, BSNL BSNL BHAVAN, Court Road,NAGERCOIL-629 001

TECHNICAL BID Tender NO: G-1/E-Tender/HS &GS/NGC SSA/2014-2015/ 19 Dated. at Nagercoil the 30-07-2014 Name of work:PROVIDING HOUSE KEEPING & GENERAL SERVICES FOR NAGERCOIL SSA 2014-2015

SECTION IV Name of the Company: Attested copy of the following documents.( by a Gazetted Officer) to be submitted along with the tender online & Offline 1 Registration certificate of the firm EPF Registration certificate with Latest 2 EPF payment challans copy in respect of previous work. ESI Registration certificate and Latest ESI 3 payment challans copy in respect of previous work. 4 Valid Labour Licence Experience certificate in respect of two major works of similar nature of engaging atleast 100 contract workers in 5 Central/StateGovt. bodies/Department /BSNL/ similar PSUs/in the last 6 years along with proof of receipt of payment or Muster roll Certificate or allotment letter of Service 6 Tax Number and service tax return for the year 2013-2014 PAN Number from Income Tax 7 department.. The firm/company should have no dues to be paid to law enforcement authorities like EPF/ESI and the firm/company should 8 not have violated labour R&A act 1970 amended from time to time. In this respect the firm/company shall submit declaration as per annexure-VII Last income tax return copy ( for the year 9 2013-2014) Details of organisations where the bidder 10 has carried out similar services as per ANNEXURE- I Original cash receipt / Demand Draft for 11 EMD amount Original cash receipt/Demand Draft 12 towards the cost of Tender document. Solvency certificate from the banker of the tenderer ,for Rs.10 lakhs.(The solvency 13 certificate shall not be earlier than the date of issue of NIT) Tenderer’s profile, duly filled in as per 14 ANNEXURE- II of the tender document

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Certificate regarding “ No near relatives in 15 BSNL,Nagercoil ” as given in Annexure-IV Certificate regarding “ No modification of 16 downloaded Tender document” as given in Annexure- VIII 17 Bid Form as in Annexure IX

All pages of Tender documents duly 18 signed by the bidder or authorised representative (Hard copy sufficient)

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www.tenderwizard.com/BSNL BHARAT SANCHAR NIGAM LIMITED Office of the General Manager, BSNL BSNL BHAVAN, Court Road,NAGERCOIL-629 001

PRICE BID - SCHEDULE I Tender NO: G-1/E-Tender/HS &GS/NGC SSA/2014-2015/ 19 Dated. at Nagercoil the 30-07-2014 Name of work:PROVIDING HOUSE KEEPING & GENERAL SERVICES FOR NAGERCOIL SSA 2014-2015

NAME OF THE BIDDER / FIRM Sl.no For Works Under A1 to A10 Minimum No.of AverageWorking Total Monthly Figure in words (HK Services) Wages Fixed Points Days/Month Amount In by Dist. Rs. Collector Wages payable by Rupees Seventy Rs.330/= Per BSNL Thousand Seven 1 day(Applicable 70785 Hundred and Eighty Minimum wages) Five Only 7.5 28.6 EPF contribution from BSNL Rupees Six 2 12% + 1.61% on (1) ( i.e Limited to Rs 6500 x 7.5 6635 Thousand six hundred and thirty five ESI contribution from BSNL Rupees Three 3 4.75% on (1) 3362 Thousand three Hundred and sixty two Service charge required per month To be quoted by bidder as lump sum amount 4 on (1). (Should not be less than 3% of total monthly amount in 1). Cost of Cleaning materials/consumables to be supplied by the contractor Inclusive of all 5 Taxes applicable.

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Service Tax on (1)+(2)+(3)+(4) As applicable from time to time 6 Will be paid by BSNL payable by BSNL (At present 12.36%) Rupees eighty Total payable to the contractor Thousand seven for provision of services Hundred eighty two Only A1-A10 per month 80782

PRICE BID SCHEDULE II Sl.no For Works Under B1 to B15 Minimum No.of AverageWorking Total Monthly (General Services) Wages Fixed Points Days/Month Amount by Dist. Collector Wages payable by Rupees Thirteen Lakh Rs.330/= Per BSNL Two Thousand Four 1 day(Applicable 13,02,444 Hundred Forty Four Minimum wages) Only 138 28.6 EPF contribution from BSNL Rupees one lakh 2 12% + 1.61% on (1) ( i.e Limited to Rs 6500 x 138 1,22,082 twenty two Thousand eighty two Only ESI contribution from BSNL Rupees sixty one Thousand eight 61,866 3 4.75% on (1) Hundred and sixty six only Service charge required per month To be quoted by bidder as lump sum amount 4 on (1). (Should not be less than 3% of total monthly amount in 1). Service Tax on (1)+(2)+(3)+(4) As applicable from time to time Will be paid by BSNL 5 payable by BSNL (At present 12.36%) Rupees fourteen Total payable to the contractor Lakh eighty six for provision of services 14,86,392 Thousand three B1 To B 15 per month Hundred Ninety two Only