Danieli & C. Cap. Soc. Euro 81.304.566 i.v. PO BOX 113, I-33100 Udine Officine Meccaniche SpA CCIAA Udine REA 84904 Tel (39) 0432.1958111 Via Nazionale, 41 Registro Imprese, E-mail: [email protected] 33042 Buttrio (Udine) CF e P.IVA 00167460302 www.danieli.com

March 26, 2020

Dear customer,

Thank you for your continued loyalty and trust in Danieli in these uncertain times, our commitment and responsibility towards you have never been stronger as we all face the COVID-19 pandemic together.

We are continuously monitoring the ever-changing circumstances surrounding the coronavirus and are going above and beyond to keep our employees and our partners safe.

Since the outbreak of the pandemic, we have activated our corporate crisis response teams worldwide and we can assure you that we have strong processes, robust systems, and dedicated support teams in place.

We are following the recommendations of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and all relevant authorities for country-specific requirements to ensure the actions we take are comprehensive, suitable and in compliance with our legal requirements.

From the very beginning of this emergency all our offices and workshops have been fully briefed on essential preparatory and prevention measures. These range from hygiene measures, including increased cleaning and sanitizing frequency, to guidelines on how to handle suspected or confirmed cases of COVID-19 and, if required, individual lock downs for quarantine purposes in cooperation with the local authorities.

As you may know, on March 23rd the Italian government has imposed further restrictions to industrial activities, including the complete lockdown of workshops and offices in all of Italy. We have been preparing for this scenario in that we have organized ourselves in advance for massive usage of Smart Working from home. Therefore, we can confirm that in Italy, as well as other countries where similar restrictions are in place, we have our technical offices, our Project Managers and our Sales teams fully operative.

In addition, we currently benefit from our global organization that allows us to fully operate our technical offices in , , , , Ukraine, Poland, , etc. as well as the Danieli workshops in China, India, Thailand, Russia and .

As a result of the above, we are able to continue our activities on the current contracts, to limit the negative consequences of the COVID-19 pandemic and to keep the commitments we have taken with you.

Please be assured that all our teams are doing their utmost to provide you with the highest levels of service and a safe environment along the execution of the ongoing contract and the future ones.

Thank you again for your ongoing trust in Danieli – in good times, and even more so in these challenging times.

Sincerely,

Giacomo Mareschi Danieli CEO Danieli Group