Everything as a service HP’s point of view on cloud computing and cloud services
Rebecca Lawson April 2010
1 Everything as a Service
A world of information, opportunities and experiences—from computing power to business processes to personal interactions, are delivered wherever, however and whenever you need it.
2 It’s All About the Service
Service providers Service consumers
Field engineer
Business Finance services executive Campaign director Application Sales person services Logistics manager Data Call center services representative App developer Infrastructure QA engineer services Service manager
3 Driving Outcomes That Matter
Technology- Business enabled Business Outcomes Strategy services
Improve value Become more agile Enable innovation
4 Source and Govern Services That Result in Outcomes That Matter
Cloud service IT organization Outcomes that providers Strategic service broker matter
Hosted/managed Accelerate growth service providers Services Service Services Lower costs Network service sourced portfolio delivered providers Mitigate risk Internal service providers
5 Perspective on the IT Service Supply Chain
Cloud service provider IT organization
Global-class Service portfolio software Business users Massive scale-out infrastructure S S S S S Business S outcome
Enterprise-class Hosted, managed, software outsourced service provider S Dedicated / shared Enterprise-class infrastructure software
Dedicated / shared infrastructure
6 The Real Question: Which Services, From Which Source?
Corporate website service
Sales forecasting service
E-mail service
Linux Dev lab service
Supply Chain service
7 Cloud Services Deliver New Kinds of Value
Service providers Service consumers
Cloud services are highly scalable and elastic technology-enabled services, delivered and consumed over the internet through an as-needed, pay-per-use business model.
8 Characteristics of Cloud Services
Service provider Service consumer capabilities requirements
Self service, on demand … … Easy access Policy-driven, automated … … Service level agreement Location independent availability … … Ubiquitous network access Metering, billing … … Pay for what you use Volume and economies of scale … … Low up-front cost; Op-Ex Specialized offerings… … Clearly defined value Security for access and data … … Vendor trust
9 Characteristics of Cloud Services
Service provider Service consumer capabilities requirements
On-demand, self service … … Rapid access and control Policy-driven management … … Service level agreement HighlyStandardized, automated provisioning … … Quick time-to-implement Location independent availability … … UbiquitousSubscription network access ubiquitous Billing, metering, variable pricing … … Payorientation for what you use Volumeservices and economies of scale … … Low up-front cost; Op-Ex Specialized offerings… … Clearly defined value Security for access and data … … Vendor trust
10 Services Can Be Optimized Through Different Delivery Models
Off premises On premises
Infrastructure resources are Shared Infrastructure resources are shared across workloads shared across workloads (and customers) “Private cloud”
Infrastructure resources are Dedicated Infrastructure resources are dedicated to each workload dedicated to each workload (and customer)
11 How to Move to a Shared Model?
Optimize capacity and workload management
Consolidate other services into the standard
Automate provisioning and de-provisioning
Standardize starting with a few configurations
12 HP Can Help You Get to the Right Mix of Services
Off premises On premises
. Converged infrastructure Shared . Infrastructure as a service . Service management . Applications as a service . Shared services expertise
. Managed services . Servers, storage, Dedicated . Hosted services networking, software, . Outsourced services services . Professional services
13 HP Can Help You Get to the Right Mix of Services
Off premises On premises
. Scale-out infrastructure . Converged infrastructure Shared . Infrastructure as a service . Virtualization and . Service provider automation enablement . IT Transformation. Professional services . Service portfolio management . Security . Managed services. Automation . Servers, storage, Dedicated . Hosted services networking, software, . Outsourced services services . Professional services
14 Native Cloud Services are Designed for Scale and Interoperability
Off premises On premises
Native Public business services Private business services cloud Integrative software and system design
Infrastructure resources are Infrastructure resources are Shared shared across workloads shared across workloads (and customers)
Dedicated Infrastructure resources are Infrastructure resources are dedicated to each workload dedicated to each workload (and customer)
15 HP Offerings Span the Ecosystem
Off premises On premises
.Extreme scale-out .Application design Native infrastructure services cloud
.Converged infrastructure .Infrastructure as a service Shared .Service management .Applications as a service .Shared services expertise
.Servers, storage, network, Dedicated .Managed services software .Outsourcing services .Consulting, professional, .Hosting services technical services
16 Three Concrete Steps to Harness the Trend Towards Cloud Services
What Why How Frame your cloud Choose services HP Cloud Discovery 1 services strategy based on outcomes Workshop Implement a Offer flexible, HP BladeSystem 2 converged shareable resources Matrix infrastructure Secure and Ensure security and HP Cloud Assure 3 govern cloud performance services
17 Frame Your Cloud Services and Sourcing Strategy HP Cloud Discovery Workshop
Service delivery profile
current count target count
21 5 14 3 1 0 2 4 2 4 2 0
Workload Types Batch Session-based Transaction Other
0 5 10
18 Capability Framework HP Cloud Roadmap Services
Technical Governance, Service infrastructure IT & Service finance, Best practices portfolio & architecture management security Culture & staff & processes management
Service provider
Differentiated service sourcing
Service enabled
Optimized
Standardized
19 Evolve With HP’s Converged Infrastructure
20 Secure and Govern Cloud Services Enabling business confidence in the cloud
SECURITY Application Security Center
PERFORMANCE HP Performance Center Cloud Assure A comprehensive, turnkey solution AVAILABILITY consisting of Business Availability Center HP software, services and expertise COST CONTROL Elastic Test, Diagnostics & SiteScope
21 22 With So Many Service Sources, Shadow IT Flourishes S
IT organization
ServiceService portfolioportfolio Business Cloud service users providers S S S S S
?? S
Enterprise-class software S Hosted/managed Dedicated / shared service providers infrastructure
S 23 23 IT Evolves into the Strategic Service Broker
Cloud service IT organization Outcomes that providers strategic service broker matter
Hosted/managed Accelerate growth service providers Services Service Services Lower costs Network service sourced portfolio delivered providers Mitigate risk Internal service providers Lines of Business business functions
24 Implications for IT organizations
From… …To
IT management Service management
Technology cost Service value
Technology provider Service sourcing
Cost center Growth enabler
25 HP Cloud Strategy
Enable service providers
Enable IT to transform into a service provider model
Provide cloud services
26 Enable Service Providers
Storage Servers
Power & cooling Network
Management software
27 Enable IT to Transform Into a Service Provider Model
• Software for service providers and consumers Cloud Assure • Ensures performance, availability, security (SaaS) • Helps control costs around external IaaS deployments
• Build consensus on cloud vision and concepts Cloud Discovery • Review cloud opportunities and implications Workshop • Detail key considerations for the business
• Conduct gap analysis and program planning Cloud Roadmap • Multi-year roadmap; architectural analysis and & Design Services validation • Detailed design and implementation plan
28 Provide Cloud Services
Domain Examples Consumer Snapfish Print/Publish MagCloud IT management ITSM, BSM App management Testing Selected verticals Transportation Service provider Cirious ecosystem
29 HP Cloud-related Innovations
2004 2005 2006 2007 2008 2009 2010
Enable Utility Critical Facilities Performance Optimized service providers computing Services (EYP) Datacenters Service delivery Scalable Computing Massive scale-out Communications platform Infrastructure business unit servers and storage as a Service
Shared services practice Labs Research Test Bed Government Cloud Discovery, Secure Roadmap, Design, Security Infrastructure Assessment Services Enable IT to transform into a Business service service provider model management HP Moab for Extreme Scale-out ITIL V3 authorship, Service management training, consulting framework & services BladeSystem Matrix Cloud Assure
Provide SaaS for IT management and Cloud service Elastic Test cloud services application management solution for MDI
Snapfish LogoWorks MagCloud CloudPrint Gabble
30 HP Delivers Value Across the Ecosystem
Build Leading data center design company Power With leading servers, storage and networking Design Expertise in application modernization Automate With virtualization and management software Secure Defend resources, protect data, validate compliance Support With tens of thousands of IT professionals Govern HP wrote the books on service management Measure Measure the outcomes that matter Deliver Through purchased, financed, outsourced, cloud
31 Thank you
Rebecca Lawson | [email protected]
32