PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN . THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Kudumbashree - Kerala State Poverty Eradication Mission

Beneficiary Led Individual House Construction (BLC)

Project: Mukkam Municipality

Project Code: 7C32900026001933, 7C32900026005249 & 7C32900026005626. PMAY -BLC Project District

TPQMA CONSULTANT

SGS Private Ltd. Plot No. 28 B/1 (SP) & 28 B/2 (SP) Second Main Road, Ambattur Industrial Estate Ambattur, Chennai – 600058. Tamilnadu, India.

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 1 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

TPQMA REPORT – PREFACE

This report is established in line with the scope of work provided to us for carrying out the TPQMA

works for BLC Projects under PMAY (Pradhan Mantri Awas Yojana ) Housing for All (Urban) at Kerala &

submitted here based on our team’s physical visit (0 – 15 % of progress – At the beginning of

Construction) made on 29.11.2018 & 30.11.2018 along with technical and other personnel of Mukkam

Municipality. This report covers the summary of detailed field inspection undertaken during the

construction stage with respect to project progress, quality, cost variations, documentation, financial

progress, fund utilization, time over runs, statutory requirements, status of beneficiaries, health, safety

measures & also study / review of the documents collected from Mukkam Municipality, .

The systematically selected sample houses quality & progress are monitored during the inspection &

this report is prepared based on those observations & remaining details as provided by Mukkam

Municipality. Also, this report covers our suggestion /remedial measures to improve the physical progress,

cost & Quality of the project.

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 2 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

CONTENTS

SL.NO DETAILS PAGE NO

A Particulars of Project 4-5

B Quality Assurance in the project 6-9

C Progress – Housing Components 9 - 10

D Civic Infrastructure 10

E Social Infrastructure 10

F Financial Progress & Fund Utilization 10

G Cost Variation and Time overruns 11

H Remedial Measures to Improve Progress and Quality 11

I Court Cases and Litigations 11

J Others 11-12

K TPQMA overview and observations of the project 12 -13

L Photographs 14 - 15

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 3 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Third Party Quality Monitoring Report of BLC Projects under PMAY

Name of the ULB Mukkam Municipality

Name of TPQM Agency SGS India Private Limited

Date of Visit 29.11.2018 & 30.11.2018

Current Visit No. 01

Date of Previous Visit Nil

A. PARTICULARS OF PROJECT

1 Name of the state: Kerala

2 Name of City Mukkam

3 Name of Project: BLC Projects under PMAY

4 Project Code 7C32900026001933, 7C32900026005249 & 7C32900026005626

5 Implementing Agency/ULB ULB, Mukkam Municipality

6 Location of the Project (Slum name, Ward Ward No 1 to 33 of Mukkam Municipality etc. as applicable )

7 Type of Project : (i) BLC (New Construction) (i) BLC (New Construction) (ii) BLC (Enhancement):

8 No: of EWS Houses in the Project: 376 Units

9 Date of Approval by SLSMC: DPR 1 – 21.03.2017

DPR 2 – 30.10.2017

DPR 3 – 29.11.2017

10 Approved Project Cost (Rs.in Lakhs): Central State ULB Benef Total Share Share Share iciary Share

535.50 178.50 714.00 00.00 1428.00

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 4 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

11 Date of Sanction of 1st installment of Central 15.09.2017 Assistance by CSMC:

12 Duration of the project: 2017 – 2022

Scheduled Actual

13 Date of Commencement: 22.02.2017 01.09.2017

14 Date of Completion: Scheduled Actual (Expected)

31.12.2019 31.12.2019

15 Inspection undertaken by ( Name with Mr. PRIJO THOMAS Contact Detail): Mr. SHANIL.K

16 Name of the state representative present Mr. Abdul Nisar K M during visit

17 Name of ULB representative present during NA visit

18 Name of Community representative present Nil during visit

19 Whether list of Beneficiaries finalized? 357 beneficiaries finalized and balance 19 DUs proposed for curtailment.

20 If finalized, whether uploaded in PMAY MIS? Yes.

21 State any deviation from sanctioned DPR in 19 DU’s proposed for Curtailment terms of number of houses or size or location or layout

22 Any Other comment Beneficiaries wrongly Identified and the same was curtailed in document scrutiny

B. Quality Assurance in the Project

1 Whether ULB/ State have organized workshop/ Yes, Before commencing ward wise training training programs to educate the beneficiaries programs conducted about quality, construction methods, adherence to disaster resistant technologies etc.?

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 5 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

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2 Whether testing facilities to check quality of No material is available?

3 Whether regular tests of materials and No; Insist ULB to conduct material tests on construction products tests of materials are being random basis to ensure the quality of done from accredited labs also? construction

4 (i) Whether the structural Designs are approved No / Proof checked by competent Authority

(ii) Name of the approving authority for structural Nil; Insist ULB Engineering team to ensure design. stage audits to ensure the structural requirements.

(iii) Whether the statuary certificate for disaster NA ; Individual houses only constructed resistance design and compliance of codal provision is endorsed by the structural designer on the structural drawings fit for execution, Specially in case of multistoried construction.

(iv) The work is being executed as per the Individual construction plan/drawings approved drawings fit for execution. available

5 Whether Cement is free from lumps and is NA: Individual houses only & stacking not stacked properly to prevent contact with observed moisture?

6 Whether soil investigations of the site proper have No; Cluster wise soil investigation maybe been done before the structural design and soil ensure from ULB/implementing agency parameters have been accounted for in the structural design/ drawings? If yes, attach copy of soil investigation report.

7 Whether centering/shuttering is checked for No; Stage wise Concrete Pour card/Checklist staging & propping, line & level, dimensions, to be maintained by ULB/Implementing cleaning etc. and its quality approved before each Agency stage and record maintained.

8 Whether concrete mix is nominal or design mix? BLC Units using Nominal Mix & Required (Nominal mix not permitted for quality concrete). Design mix to be insist by ULB

9 What is the Mode of Concrete mixing (batch mix/ Manual Mixing observed & ULB may suggest manual)? In case of manual mixing, whether for Ready Mix Concrete mixing is by weight or by volume of ingredients?(Volumetric mixing not permitted)

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 6 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

10 Whether Mixer/Vibrator as specified is available at Mixer/Vibrator using for slab only as per site with adequate means to run them during availability concreting?

11 Whether Surface of reinforcement is clean and During our Inspection not observed in any of free from rust? available stages of DUs.

12 Whether potable water is used for construction? Mostly used available water but Source of water & quality to be ensured by ULB

13 Whether proper water / cement ratio has been During our Inspection not observed in any of ensured? available stages of DUs.

14 Whether the concrete being cured adequately as Adequate curing to be ensured by per requirements? implementing team by periodical visit

15 Whether bricks are well burnt, of rectangular Mostly observed Du's using RED LATERITE shape, with sharp edges, free from cracks and of STONES for construction. correct size?

16 Whether As per drawing basement is of RR but the Du's done by the RED LATERITE STONE i) Execution of Depth & width of Foundation is (Fully). Not going the excavation for the as per drawing/ adequate & bottom levelled foundations only leveling and doing with RED LATERITE STONE and also not filling with ii) Plinth height is as per drawing/adequate the cement motors. Identified and reported. iii) Horizontal bands (as applicable) have been Insist ULB Engineering team to ensure stage provided audits to ensure the structural requirements.

17 Whether quality has been checked by TPQMA/ Visual Checking done by TPQMA. State agency? If yes, details thereof?

18 Quality of work and workmanship, Comments on

i. RCC work (concrete, Reinforcement detailing, Individual housing concreting visually verified cover to reinforcement). Whether Columns are in and found ok plumb (check for verticality).

ii. Masonry (Joint details, verticality). Check Visually verified and found ok adequate RCC bands are provided.

iii. Shuttering (Type of material-pucca/katcha, Wooden shuttering found and quality up to support spacing ) mark only

iv. Bar bending and stirrups bending, placement During our Inspection not observed in any of and cover to reinforcement bars. available stages of DUs.

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 7 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

v. Plastering Found ok ; Plastering incompletion found some places and insist Beneficiaries/ULB to complete the same

vi. Doors and windows Some of the beneficiaries DU’s observed Plywood doors & Window shuttering also not available

vii. Seepage, if any Yes

viii. Cracks, if any Yes

ix. Honey combing, if any Observed honey combing near Staircases, beams, footing beam and lintel area and the same was highlighted to concern beneficiaries and ULB for rectification.

x. Any other Nil

19 Whether floor slope (especially) in bath, WC, Yes kitchen, terrace and balcony etc. are proper?

20 Whether provision has been made for Service Yes lines (Electrical, Water Supply, Sanitation etc.)

21 Whether adequate plinth height (above the Yes general ground level) is provided to the ground floor of the building to avoid possibility of rainwater and reptiles in the building.

22 Whether remedial measures are undertaken by No ; Some of the beneficiaries not completed IA/ ULB to stop Dampness & Leakages if any? plastering completely due to this chances are there for dampness and Leakages

23 Whether disaster resistant features have been No ; Individual housing construction only incorporated?

24 Any other comments In some cases without completing the houses UBL is issuing the occupancy certificates to DU's and releasing the final amount. Identified in some of the DU's and inform to higher and SDS.

25 Report on Overall assessment of quality Good

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 8 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

C. PROGRESS – HOUSING COMPONENTS

1 Numbers of Houses sanctioned in the project 376 (357 beneficiaries finalized and balance 22 DUs proposed for curtailment)

2 Numbers of houses Completed 219

3 Numbers of houses in Progress 133

4 Stages of Progress:

i. Foundation/ Plinth level (Nos.) 13

ii. Lintel level (Nos.) 28

iii. Roof level (Nos.) 92

iv. Total units completed (Nos.) 219* (Some beneficiaries plastering, toilet & electrical works pending)

5 Numbers of houses not started 5

6 Reason for non-starter of houses, if any Nomination/Documentation under process

7 Numbers of houses occupied by the 219 Beneficiaries

8 Reasons for Non-occupation of houses (If any)- NA specific reasons to be given

9 Size of Unit (Carpet Area) Sanctioned As per Implementation

30 - 60 square meter carpet area

10 Overall physical progress of Housing (in %) 85.49%

11 Whether the progress of houses has been Yes ensured through geo-tagged photographs at various construction level?

12 Whether DBT of fund to individual beneficiary is Yes ensured in the project?

13 Whether the building plan(s) conform to NBC Yes norms?

14 Whether authenticated building plans and No revisions if any, are available?

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 9 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

15 Deviation, if any Some of the beneficiaries are deviating approved plan

16 Any other comment Nil

D.CIVIC INFRASTRUCTURE

1 Whether provision of Civic infrastructure Individual housing construction and ULB components (i.e. water supply, Sewerage, should ensure necessary civic infrastructure Drainage, Roads, SWM etc.) has been ensured? for beneficiaries

2 Whether the Existing/proposed infrastructure Integrated with city level infrastructure components are independent and/or integrated with city level infrastructure?

3 Any other comments Nil

E. SOCIAL INFRASTRUCTURE

1 Whether provision of Social Amenities (i.e. No School, Anganwadi, Health Centre, Community Centre, Livelihood Centre etc.) has been ensured?

2 Any other comments Since Beneficiaries were selected entire 29 ward (scattered areas) ULB facing difficult for ensuring social infrastructure.

F. FINANCIAL PROGRESS & FUND UTILIZATION (Rs. In Lakhs)

1 Sanctioned fund for entire project. 1428.00

2 Amount of funds received up to date 953.70

3 Up-to date Expenditure 948.60

4 Amount of funds Utilized (out of received) 948.60

5 Amount of Expenditure by ULB 0.00

6 Amount of Expenditure by Beneficiaries 85.10

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 10 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

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7 Balance funds Expected /due from stakeholders 474.30

G. COST VARIATION AND TIME-OVERRUNS

Cost Variation:

1 Whether there is cost variation? If yes, what are ULB collected 85.1 lakhs from beneficiaries. the reasons? ULB should return the full amount to the beneficiaries from ULB fund itself.

Time Overruns:

1 Whether there is time overrun? If yes, what are Yes; Nomination/Documentation Process the reasons?

H. REMEDIAL MEASURES TO IMPROVE PROGRESS AND QUALITY

Undertaken by Implementation agency to improve the:

1 Physical Progress Overall progress is good.

2 Financial Progress Timely progress reporting by Social development specialist team on ULB level

3 Quality management Routine visits by ULB Engineering team & Daily visits by Social development specialist team (SDS)

4 Comments and suggestions of TPQMA on above Timely help by ULB to beneficiary in quality management. Release the 4th installment to beneficiaries after fully completing including plastering and service line

I. COURT CASES AND LITIGATIONS

1 (To be specified) Nil

J. OTHERS

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 11 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

1 Any innovative/ cost effective/ green technology Integrated DU's can be cost effective & Rain has been used water harvesting to be implement for every DU/BLC unit

2 Feedback of beneficiaries regarding provision of Satisfied with PMAY projects expecting Physical & Social infrastructure: timely funding to complete their units

3 Reasons for delay in completion of housing and Lack of support to beneficiaries of skilled Infrastructure, if any: workmanship, timely construction guidance

4 Any specific observation by the beneficiary To be expedite reporting process by SDS

5 Overall observation on the project (with adequate Photographs attached with report with photographs covering project to a large extent available beneficiaries at the time of visit including quality issues as applicable)

i. Critical observations Nil.

ii. Action suggested by TPQMA to SLNA Regular monitoring of site by SDS, Support and IA to beneficiaries in quality & workmanship, funding

6 Action taken report on previous report: NA & 1st Visit

i. Observations of TPQMA Nil

ii. Action suggested by TPQMA Nil

iii. Action taken by Beneficiaries/ IA Nil (Implementation Agency)

vi. Whether TPQMA is satisfied with the action Nil taken

7 TPQMA’s Overview of the Project (in 400-500 words) in a separate sheet

1) Out of 376 sanctioned dwelling units 357 beneficiaries finalized and balance 19 DUs proposed for curtailment. 2) Soil investigation not done and Soil parameter, foundation depth decided on visual inspection of excavated pits of foundations. 3) Structural drawing not available; layout plan and elevation drawings only available in beneficiaries file 4) Testing facility not available or adopted because of BLC project. But at least random sample tests can be done by ULB for major material ingredients like Cement & Steel by local stockiest/supplier from which beneficiaries procured the material.

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5) Each stages to be verified by ULB engineering team as well as before final payment release ULB engineering team should ensure the 100% completion of houses including Toilet, Kitchen, electrical, plumbing and sanitary works completion. 6) Observed asbestos/metal sheet roofing for head room and stair cover area it can be replace with RCC roofing. 7) Most of the beneficiaries are not completed outer plastering completely and it may leads to dampness / leakages of the building 8) ULB can engage a Technical expert 100% for this project so as to enhance the quality of work 9) Overall quality of material is found OK, Cement, Steel procured & stacked properly by beneficiaries as self-purchase. 10) Sruvey no 5038508 shameer Jaseela ward 3- didn't done plastering inside and outside may cause dampness and RR masonry haven't completed with cement motors. 11) Survey 5039651 Sarojini ward 3- not having the toilet fitting but ULB given the occupancy certificate. 12) Survey 5039479 Subaida ward 4, Survey 5038856 Sindhu dileep ward 6,5046993 Biju M R ward 8- is covered with asbestos in head roof. 13) Survey 5038631 Kunhimuhammed ward 5 and 5038677 Abdul razak ward 5- were constructed more than 640 SqFt and not completed the toilets but the occupancy certificate were issued. 14) Survey 5039215 Shameena Mujeeb ward 7, Survey 5848480 Shobhana ward 17- no having the toilet inside the house using the old one. 15) Survey 5039462 Rukkiya ward 9- were extended to more than 640Sqft and head roof is cover with asbestos. 16) Survey 5039491 Shaji ward 10- not having the kitchen at present. 17) Survey 5039760 Sujatha K ward 11- not as per the plan, planning to extension. 18) Survey 5046619 Kunjan ward 12- is land sliding area at the back side of the house it should be protected from retaining wall.

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 13 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

L.FEW PHOTOGRAPHS:

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PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Signature and Designation

T.S.Satheeshkumar

Team Leader

SGS India Private Limited, BNT Connections Building, Opposite to State Bank of India, 28 B/1 (SP), 28 B/2 (SP), Second Main Road, Ambattur Industrial Estate Chennai, 600058 India

TPQMA REPORT NO: IND/CHN/PMAY/Mukkam/01 Job file No: IN/CHN/IND/201800288 Page 15 of 15 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18