Funeral Rule Price List Essentials

The Rule requires three price When to Give and Share Price Lists lists: the General Price List (GPL), the Casket Price List (CPL), and Outer When you meet in person: Container Price List (OBCPL). ♦♦ Give a copy of the GPL every time Use this tip sheet to help your business you begin to discuss the types comply with the price list requirements. of funeral goods or services you offer, or their price. You may offer condolences first, but hand out the ♦♦ Review your price lists to be sure they GPL as soon as you start to discuss include the required disclosures and prices or arrangements. information. You can follow guidance ♦♦ Show the CPL when someone on this tip sheet and in the FTC Guide asks or when you talk about “Complying with the Funeral Rule” caskets, alternative containers, or available at: ftc.gov/FuneralRule. their prices, and before you show ♦♦ Make plenty of copies of your price lists. the items or pictures of the items.

♦♦ Talk with your staff about when to ♦♦ Show the OBCPL when someone give or show people the price lists asks or when you talk about and information. liners or vaults, or their prices, and before you show the items or Consider including the CPL and OBCPL pictures of the items. information in the GPL with appropriate headings, so you give all the itemized When you talk on the phone: price information at the beginning of the ♦♦ Give information from the GPL, arrangements discussion. Or, give the GPL, CPL, and OBCPL and other CPL, and OBCPL all at once when you first easily available information that greet a new client. reasonably answers the questions about offerings and prices. Prepare Your General Price List Prepare Your Casket Price List &

♦♦ Use the sample GPL from “Complying Outer Burial Container Price List with the Funeral Rule” (FTC Guide), ♦♦ Use the sample CPL and OBCPL from pages 24-25. the FTC Guide, pages 26-27.

♦♦ Start the GPL with: ♦♦ Start each list with: ◊ Your firm’s name and address ◊ Your firm’s name and address ◊ The title “General Price List” ◊ The title “Casket Price List” or “Outer ◊ An effective date Burial Container Price List” ◊ An effective date ♦♦ Copy and add the required disclosures from the FTC Guide, page 4 about: ♦♦ Include prices for each casket, alternative ◊ The consumer’s right to select only container, and outer burial container the goods and services desired you offer that does not require special ◊ Embalming ordering, with enough information to identity it. ◊ Alternative containers for direct ♦♦ For the OBCPL, copy and add the ◊ Any basic services fee disclosure about the legal or ◊ Availability of a casket price list and requirements stated in the FTC Guide, an outer burial container price list page 14.

♦♦ Include itemized prices for the 16 funeral To order free copies of “Complying with the goods and services listed in the FTC Funeral Rule,” visit: Guide, pages 7-11, if you offer them. You must include these four basic services: ftc.gov/bulkorder ◊ Transfer of remains to another ◊ Receiving remains from another funeral home ◊ Direct cremation ◊ Immediate burial