TRANSFER SERVICES + TICKETS TO THE CONCERT OF ANDREA BOCELLI AT TEATRO DEL SILENZIO Sunday 20th July 2014 – Lajatico,

On Sunday 20th July 2014 Maestro Andrea Bocelli is performing at Teatro del Silenzio in Lajatico, Tuscany, for the 10th edition of his yearly concert.

WE ARE A TOUR OPERATOR BASED VERY CLOSE TO LAJATICO AND WE ARRANGE PACKAGES WITH TICKETS IN THE PRIMA POLTRONA AND SECONDA POLTRONA AREAS OF TEATRO DEL SILENZIO + EXCLUSIVE RETURN TRANSFER SERVICES ON COACHES FROM MANY TUSCAN TOWNS TO LAJATICO ON THE DAY OF THE CONCERT. SCROLL DOWN AND SEE OUR ANSWERS TO YOUR QUESTIONS!

WHAT TICKETS DO YOU SELL?

In our PACKAGES WITH TICKETS + TRANSFERS we sell tickets only in the SECONDA POLTRONA AREA (scroll down this file to see the seating chart at Teatro del Silenzio). If you are interested in tickets in the EXECUTIVE, POLTRONISSIMA or PRIMA POLTRONA areas, please refer to our PACKAGES INCLUDING TICKETS + TRANSFERS + ACCOMMODATION which you find published on our webpage www.ariannandfriends.com/andreabocelli.htm .

WHY SHALL I BOOK YOUR TRANSFERS?

Teatro del Silenzio is an open air theater just outsite of Lajatico, a small village of 1,000 inhabitants in the heart of Tuscany, 45 kms from and 95 kms from Florence.

For the event about 10,000 people get there and the traffic is a major problem for the local authorities. Therefore, on the days of the concert and the rehearsal the village LAJATICO IS CLOSED TO PRIVATE TRAFFIC. Private cars are forced to park at a huge parking area located 3 km before Lajatico and visitors to the concert need to queue to take free public shuttle buses uphill to Lajatico. The same happens after the end of the event on the way back and lines go on for long time.

Only priorly licensed cars or buses can get directly to Lajatico, stopping just before a completely restricted pedestrian area, where only special cars for impaired people, police or ambulances are allowed. Our transfer services drive you directly to the pedestrian area in Lajatico. Please, note that for all visitors the access to the arena requires a 10 minutes walk down a little hill along a pedestrian pathway. 1

HOW DO I SKIP THIS?

The easiest and most comfortable way to get to Lajatico without losing time in the traffic jam is by booking seats in our buses leaving from several towns in Tuscany (see details below). We have brought to the concert hundreds of people and we help you solve any logistic problem to the concert.

Our buses are allowed to reach Lajatico. You will get off directly at the entrance of the pedestrian pathway leading down to Teatro del Silenzio.

Our operators will be at the venue to orientate you on the way from the bus stop to the arena and on the way back to your bus.

WHAT ARE YOUR RATES?

1 BUS SERVICE TO LAJATICO, RETURN TRIP, LEAVING FROM: € 60 per person

PISA downtown, PONTEDERA, VOLTERRA The rate includes a or THE VALDERA AREA (Region of Lajatico) return transfer on our Bus, our assistance at Bus leaving in the afternoon on the day of the venue from our meeting points to the the venue and tax.

pedestrian area leading to Teatro del Silenzio, and back.

2 BUS SERVICE TO LAJATICO, RETURN TRIP, LEAVING FROM: € 70

per person

FLORENCE downtown, LUCCA, VIAREGGIO, The rate includes a SAN GIMIGNANO, COLLE VALDELSA or MONTAIONE return transfer on our Bus, our assistance at Bus leaving in the afternoon on the day of the venue from our meeting points to the the venue and tax. pedestrian area leading to Teatro del Silenzio, and back. 2

3 BUS SERVICE TO LAJATICO, RETURN TRIP, LEAVING FROM: € 90 per person

SIENA downtown The rate includes a return transfer on our Bus, Bus leaving in the afternoon on the day of the venue from our meeting points to the our assistance at pedestrian area leading to Teatro del Silenzio, and back. the venue and tax.

WHAT TIME & WHERE EXACLTY DO BUSES LEAVE FROM?

Please, see detailed list on the last page of this file (pg.8).

WHERE DO I GET MY TICKETS?

If you opted for accommodation close to our premises in the Valdera region (near Lajatico), you will find our welcome pack at your arrival on site with the tickets you bought. If you are staying in a major town or your accommodation is far from our premises near Lajatico, we will handle the tickets to you on your arrival in Lajatico. All our buses will stop in , 3 kms before Lajatico, and we will give you your tickets right there.

AND IF I NEED ALSO ACCOMMODATION?

For your participation to the concert, the tour operator Arianna & Friends arranges several packages with transfer to and from the concert by bus, tickets to the concert IN ALL AREAS, accommodation close to the venue or in Pisa or Florence, and professional assistance at the arena on the night of the event. (See our packages at the following link: http://www.ariannandfriends.com/andreabocelli.htm )

3

SEATING CHART OF TEATRO DEL SILENZIO 2014

Categories of tickets and rates in 2014

Area seconda poltrona € 138.00 – ON SALE NOW * Area prima poltrona € 195.50 – SOLD OUT Area poltronissima € 241.50 – SOLD OUT Area executive € 391.00 – SOLD OUT

* Our organization only sells tickets at their face price. We do not sell tickets only. Tickets are on sale ONLY IF JOINED with our packages. A package reservation fee applies. Please, see rates on the booking form. NOTE: We sell tickets in the POLTRONISSMA and EXECUTIVE area ONLY associated with our accommodation packages. More info: www.ariannandfriends.com/andreabocelli.htm .

GREAT, HOW DO I BOOK?

Please, note that booking occurs through the advanced payment of the total amount of the service. We will process the due payment and confirm booking within short time after reception of the booking form. We will send you a voucher as a confirmation of your booking just after processing the payment. Will will then send you all the information about the transfer (meeting place & time). In order to book your transfer service, please, fill in and sign the BOOKING FORM BELOW, print it (only pages 4 and 5 of this file!) and send it to us following the instructions on page 6. Please, read the terms of our cancellation policy on the contract.

Thank you for choosing Arianna & Friends! Arianna, Consuelo, Veronica, Luca & Massimo 4

BOOK OUR PACKAGE WITH TICKETS & TRANSFER SERVICE PLEASE, PRINT, SIGN AND SEND US THE NEXT TWO PAGES ONLY!

BOOKING FORM

TRAVELER DETAILS

Name Surname

Telephone number Email address

Billing Address

TICKET DETAILS EXECUTIVE POLTRONISSIMA PRIMA POLTRONA SECONDA POLTRONA at € 391 at € 241.50 at € 195.50 at € 138 ⃝ How many? _X_ ⃝ How many? _X_ ⃝ How many? ___ ⃝ How many? ___ SUBTOTAL AMOUNT FOR THE TICKETS € ______TRANSFER DETAILS Transfer from PISA downtown & back at € 60 per person ⃝ Transfer from VOLTERRA & back at € 60 per person ⃝ Transfer from PONTEDERA & back at € 60 per person ⃝ Transfer from THE VALDERA AREA & back at € 60 per person ⃝ Transfer from FLORENCE downtown & back at € 70 per person ⃝ Transfer from LUCCA & back at € 70 per person ⃝ Transfer from VIAREGGIO & back at € 70 per person ⃝ Transfer from SAN GIMIGNANO & back at € 70 per person ⃝ Transfer from COLLE VALDELSA & back at € 70 per person ⃝ Transfer from MONTAIONE & back at € 70 per person ⃝ Transfer from SIENA & back at € 90 per person ⃝ Number of people in your party ______SUBTOTAL AMOUNT FOR THE TRANSFERS € ______PACKAGE BOOKING FEE

€ 25 per person

SUBTOTAL AMOUNT FOR THE BOOKING FEES € ______Name of your Hotel*: ______* The hotel name is only for our records. Our transfers will leave from a meeting point in town and NOT from your hotel directly. We will provide you with details of the meeting point in a few weeks. SUBTOTAL AMOUNT FOR THE TICKETS + TRANSFERS + FEES € ______+ TRANSACTION FEES (1% of total amount) € ______5 TOTAL AMOUNT € ______

AUTHORIZATION OF CHARGE TO CREDIT CARD

The credit card holder ______Name(s) Surname authorizes the withdrawal of 100% of the above mentioned total amount (including transaction fees) from the following credit card as a full payment for booking the package.

Credit card type ______Credit card number ______(Visa, Mastercard, American Express)

Expiry date ______month year Holder’s Signature ______

Payment procedures and cancellation policy

ADVANCED PAYMENT FOR BOOKING In order to finalize booking an advanced payment of 100% of the total amount must be processed by the Tour Operator Arianna & Friends. A surcharge of 1% applies for transaction fees.

VOUCHER OF CONFIRMATION OF BOOKING Once the payment is processed, our operator issues a voucher including all information of booking, contact information of the hotel and any necessary instruction. The voucher will be sent per email.

CANCELLATION POLICY In case of cancellation by travelers, they are requested to contact the agency via fax or e-mail immediately. In the table below you can find the percentage related to the entire amount that will be retained depending on the number of days preceding your arrival date.

FROM TO Cancellation fee Reservation 50 days before arrival 30% 49 days before arrival 30 days before arrival 50% 29 days before arrival 0 days before arrival 100%

In case of cancellation by the organization of the event, the tour operator is not responsible for the refund of tickets. The tour operator is only responsible for the refund of the package.

PRIVACY POLICY The tour operator and travel agency Arianna & Friends Srl (here define as the T.O.) through the websites Ariannandfriends.com and Lamiatoscana.info complies with the obligations under the 2003 Italian Data Protection Act (Decreto Legislativo n.196/03). Additionally, the T.O. understands the importance of maintaining the confidentiality of the information stored about the traveler while using the sites. Contacts and other personal data the traveler supplies are stored by the T.O. and will be used to provide the travelers with the information they have requested. The collected information may be used by the staff the T.O. to keep the traveler updated about its newest activities and events. The T.O. will never wilfully disclose individually identifiable information about any traveler to any party without first receiving permission from that person. Yet, the T.O. is obliged to pass such information on to the relevant suppliers of accommodation (except credit card details), and, if required by them or by law, to security or credit checking companies and public authorities such as customs/immigration offices. The traveler can remove any of the information that the T.O. stores about them, at any time, by sending an email to [email protected] with a request of deletion from the mailing list.

This proforma travel contract the attached file of terms and conditions are understood, accepted and agreed by

The Tour Operator & Travel Agency The Traveler T

6 ______

HOW DO I SEND MY BOOKING FORM TO YOU?

You can send us your completed travel contract (previous 2 pages) in either of the following ways:

1. Per email, attached as a PDF or JPEG file, to our main address [email protected] . Please, note that for the safety of your credit card details, you must not send the contract as a DOC file!

2. Per fax to +39 0587 672088.

BRAVISSIMO!

YOU HAVE NOW ENSURED YOUR TRANSFER TO THE YEARLY CONCERT OF ANDREA BOCELLI AT TEATRO DEL SILENZIO ON SATURDAY 13th JULY 2013! WE WILL SEND YOU A VOUCHER AS A CONFIRMATION OF YOUR BOOKING SHORTLY AFTER PROCESSING YOUR PAYMENT.

THANK YOU FOR YOUR COOPERATION AND FOR CHOOSING ARIANNA & FRIENDS

SEE YOU IN LAJATICO IN JULY! Arianna, Consuelo, Veronica, Luca & Massimo

7

WHAT TIME & WHERE EXACLTY DO BUSES LEAVE FROM? Transfer from PISA downtown & back at € 60 per person 4:30 pm Piazza della Stazione, in front of Hotel NH Cavalieri and Railway Station.

Transfer from VOLTERRA & back at € 60 per person 5:00 pm Piazza Martiri della Libertà

Transfer from PONTEDERA & back at € 60 per person 5.30 pm Via della Misericordia, in front of Hotel Armonia

Transfer from THE VALDERA AREA & back at € 60 per person 5:00 pm Piazza Martiri della libertà Terricciola 5:30 pm in front of Bar Il Glicine Several hotels in the area of Peccioli, , Lari & Chianni – Location and time to be advised

Transfer from FLORENCE downtown & back at € 70 per person 4:00 pm in Piazza Santa Maria Novella in front of the church

Transfer from LUCCA & back at € 70 per person 4:00 pm in front of the Railway Station

Transfer from VIAREGGIO & back at € 70 per person 4:30 pm in front of the Railway Station

Transfer from SAN GIMIGNANO & back at € 70 per person 4.30 pm at Bus checkpoint , Via Baccanella, in front of Coop Supermarket

Transfer from COLLE VALDELSA & back at € 70 per person 5.00 pm from Relais della Rovere Hotel

Transfer from SAN MINIATO & back at € 60 per person 5:00 pm from Piazza del Mercato. Our assistants will collect guests at 4:45 pm at their hotels (Miravalle and San Miniato)

Transfer from MONTAIONE & back at € 70 per person 5:00 pm in front of Hotel Villa Bianca

Transfer from SIENA & back at € 90 per person 3:30 pm from location to be advised

8