Secure Hosting & Colocation

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Secure Hosting & Colocation Protecting Your Vital & Confidential Data

SMS | Telecoms | Carrier Services | Colocation | Mobile Secure Hosting & Colocation

Offering secure, accredited hosting aql’s own high speed network is and colocation services via three specifically designed for voice high security datacentres located in and data streaming applications. Leeds city centre, all privately owned Colocating in DC3 offers fast, low and operated by aql. latency connectivity into aql’s core network and also to a full, neutral choice of Tier 1 providers via BGP allowing you to pick and choose the best deals. Carrier Neutral

Whilst DC1 and DC2 are now In addition, aql’s datacentres house completely full, aql’s DC3 is an the only mutual not for profit internet Impact Level 5 rated high capacity exchange outside of London. metropolitan datacentre that offers Known as IXLeeds, this data hub secure, high quality, carrier neutral allows access to many regional and colocation services and access to national peers including: aql’s specialist network, resources and support. Secure Hosting & Colocation

Disaster Planning

Don’t put all of your eggs in one basket - aql’s colocation services allow businesses to establish a presence both inside and outside of London. Out of London colocation is essential for effective disaster planning and improves network resilience and integrity. Colocation options range from single unit to full racks and secure sites supported by our fully vetted operations and on-site security team 24/7. Colocation of data and equipment within aql’s datacentres brings significant benefits, including:

• High security, Impact Level 5 accredited datacentres with 24/7 on-site security officers, CCTV and robust physical security. • Unrestricted 24/7 access to colocated equipment upon request. • Gain a significant out-of-London presence - essential for London-site disaster planning. • Remote hands services available from aql technicians around the clock. • Access to aql’s high-speed, low latency, extensively peered network, allowing transit to many destinations and DSL providers. • 1-hop connectivity into our voice gateways for IP telephony clients. • State-of-the-art resilient power, environmental management and fire suppression systems to safeguard equipment and data. • Our datacentres are equipped with Very Early Smoke Detection Apparatus (VESDA) and a fire suppression system.

Power

• aql’s DC2 and DC3 datacentre facilities are supported by 1 megawatt (MW) of N+1 generation and dual vendor N+1 UPS backup. • Dual fed PDUs are available upon request. • Air cooling units operate in N+1 configuration.

Compliance

aql are ISO 27001 accredited and are also compliant with the HMG Infosec framework. Our security experts can help our clients meet the UK HMG information assurance standards. Network Schematic

Resilient MPLS Core National Network aql POP Direct Partner Links Internet

DC1 DC2 DC3

Salford

Telehouse East

Telehouse Telehouse East East

Telehouse Metro

HEX

aql Points of Presence: Leeds, UK aql Points of Presence: London, UK • Hunslet Road, LS10 (DC1). • Telehouse North. • Salem Place, LS10 (DC2 & DC3). • Telehouse East. • The Calls, LS1. • Telehouse Metro. • Apex way, LS11. • TelecityGroup 6/7 Harbour Exchange. • TelecityGroup 8/9 Harbour Exchange. aql® peering-only sites: Manchester, UK. • TelecityGroup Meridian Gate. • TelecityGroup Williams & Kilburn. • TelecityGroup Sovereign House. • Barton Dock. • TelecityGroup Bonnington House. • Interxion Hanbury Street/Brick Lane. aql® PoPs at London’s Telehouse East, • GlobalSwitch London 1. West and Metro and Harbour Exchange • City Lifeline (Clifton Street). are connected via a resilient fibre ring. • Level(3) Goswell Road. • Level(3) Braham Street. aql Points of Presence: non-UK Sites. • London Hosting Centre (Telstra). • NIK Amsterdam. • INX Frankfurt. • TH2 Paris. • Telecity 2 Amsterdam. Connectivity Partners

Our Carrier Neutral Approach

As our network has grown, we have continuously looked at how best to provide carrier neutral access for our customers. Specialist Networks

aql’s core network now uses MPLS technologies across all of its sites. MPLS allows for sub-second failover between switches by allowing each switch to keep a real time status of adjacent switches and routes to specific points in the network. If one link goes down, due to fibre or power failures at a third party site, switches know about this almost instantly and are able to reroute traffic with little or no disruption to service.

Our resilient multi-carrier layer-2 and layer-3 network operates across all of our POPs and aql also has extensive interconnects into the UK’s mobile networks as well as legacy TDM operators. The aql network also has direct connections into the PNN3, and networks. Security

Protected

At aql, our success is built on security. Our commitment to security lies at the heart of everything we do; that’s why we’ve been a trusted supplier of telecommunications and data services since 1998.

aql‘s information security management system is certified to the inter- national ISO 27001 standard, signifying that all of our client data is totally safeguarded against any potential threat. In addition to this, all key aql staff undergo SC clearance (National Security Vetting) and many also hold Metropolitan Police Non-Police Personnel Vetting (NPPV) certificates. DV cleared personnel are also available as required.

• Motion sensitive CCTV. • Interlocked doors throughout. • PAC tag system to all doors – ‘fob-in fob-out’. • SEAP Locks – including monitoring of lock status on all key security layers. • 24/7 on site dedicated security staff – all vetted to government SC. • IL5 government accredited. • Comprehensive alarm system – including above and below floor zones. • VESDA fire detection system and FM200 suppression systems. • Dedicated secure suites. • SC Cleared keyholders. • ISO 27001 accredited. As part of this, a stringent access control policy and security policy is in place. 24/7

All of our access request and customer support services are delivered over fully encrypted data channels, including the aql.com web portal and all of our application programming interfaces (APIs).

Client data stored on aql’s network is safeguarded against loss through power failure by N+1 UPS systems and N+1 diesel backup generators.

We monitor 600,000 quality and security related metrics each day, including hardware, network and application layer attributes to ensue that our systems perform to the high standards upon which we pride ourselves. Datacentres

DC2 DC2 (now full) plays host to many of the UK’s carriers including:

DC2 is also the site which houses IXLeeds – the only mutual, not for profit internet exchange in the UK which is outside of London.

DC3 is an Impact Level 5 (IL5) rated high capacity site offering secure, high quality DC3 carrier neutral colocation services and access to aql’s specialist network, resources and support.

• 5,000 sqft data floor space (approx). • HMG Infosec IL5 & ISO 27001. • Options of full racks (47 units), quarter cabs or custom configurations. • Free interconnects to IXLeeds, the Leeds Internet Exchange. • Up to 64A power per rack. • Dual power feeds on separate phases available. • N+1 dual vendor UPS protected. • N+1 Free Cooling Units. • 1MW N+1 generator backup. • Monitored VESDA fire detection. • Fire suppression system. • Fully monitored datacentre. • 24/7 PAC tag access. • 24/7 Security team. • Extensive motion sensitive CCTV system.

For a tour of DC3 to see aql’s secure colocation facilities for yourself, simply call us on 01133 20 30 40. Datacentres

Due for completion in 2016, DC4 will be a purpose built datacentre housing 2440 DC4 Racks. DC4 will provide enough space for many of the larger ISP’s to establish a firm and competitive presence in Leeds. DC4 is designed to be a large, sustainable datacentre building, using super-efficient cooling, heat recovery technology and the ability to export heat to neighbouring building schemes as well as provide gigabit internet connectivity.

Based just outside of Leeds city centre, DC5 is due for completion in March 2014. DC5 The redevelopment of the site will create a cutting edge datacentre within one of the most ecological and sustainable buildings in the city. The facilities will include:

• 10,000 sqft data floor space (approx). • HMG Infosec IL5 & ISO 27001. • Options of full racks (47 units), quarter cabs or custom configurations. • Free interconnects to IXLeeds, the Leeds Internet Exchange. • Up to 64A power per rack. • Dual power feeds on separate phases available. • N+1 dual vendor UPS protected. • N+1 Free Cooling Units. • 1MW N+1 generator backup. • Monitored VESDA fire detection. • Fire suppression system. • Fully monitored datacentre. • 24/7 PAC tag access. • 24/7 Security team. • Extensive motion sensitive CCTV system. Contact Us

In order for us to provide a detailed quote and relevant information we must ascertain the following requirements:

• Unit and rack space. • Power. • Transit. • Timescales. • Budget. • Level of resilience / availability needed. • Backup / disaster recovery strategy.

Outsource Your IT In many cases we can also help assess your colocation requirements. The main cost factors of colocation are electrical power and time.

We provide clients with a no obligation cost-benefit analysis to determine whether or not they would benefit from our fully managed services.

If you would like to discuss your colocation requirements, call us 01133 20 30 20 or visit www.aql.com.