Apple - iOS Support Essentials

Code: iOS Support Essentials Length: 2 days URL: View Online iOS Support Essentials is a two-day core class to teach you how to use and support iOS and how to get the most out of your iPhone or iPad. Note: This custom-designed class is created and owned by Future Media Concepts. It is not sponsored or authorized by Apple Inc.

Skills Gained

Students will learn how to share files, create documents, surf the web, back up and restore data, stay secure and keep software up to date, among other topics.

Who Can Benefit iOS Support Essentials is designed for all users of iOS, from new users to experienced IT Support staff who now have to support iOS devices. All exercises will be demonstrated in-class by the instructor. Students who have their own iPads or iPhones may bring them and follow along, but this is not necessary.

Prerequisites

Students who attend iOS Support Essentials need not have any iPad or iPhone experience at all, but some familiarity with the iOS or other mobile OSes can help.

Course Details Lesson 1: Basic features & troubleshooting

iOS Versions Compared

Power Management

Activating, Upgrading or Downgrading iOS

Backing Up & Restoring Data

Multitasking & Splitscreen

Background Refresh & Data Usage

Motion Coprocessor

Lesson 2: Email, & Collaboration

AppleID

Email, General Practices

Microsoft Exchange

Active Sync iCloud & iCloud Family

Contacts

Calendars

Managing Notifications

Sharepoint & Wikis

Facetime

Lesson 3: Multimedia & Presenting

Camera & Video

Photos & Photostream

Connecting to a TV or Projector

AppleTV

AirPlay & Alternatives

Home Sharing

Lesson 4: Apps & Files

App Store

The iOS File System

Sharing Files Between Apps

AirDrop

DropBox, Google & Other Cloud Services

Editing Text

iBooks, E-books & PDF

Lesson 5: Security

Unlocking & Jailbreaking

Passcode & Encryption

TouchID

Restrictions

Guided Access

Find My iPad/iPhone and Location Services

Apple Wallet & ApplePay

Network Security for Business

App Security

Physical Security

Private Browsing

Standards Compliance

Lesson 6: Shortcuts & Accessibility

Extensions & Keyboards

Entering & Editing Text Zooming & Inverting the Display

VoiceOver

Dictation & Siri

Lesson 7: Custom Apps

The App Store Inside & Out

Volume Purchase Program

Custom B2B Apps

Buy or Develop In-House?

Dashcode

Xcode

iOS Developer Program

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