Apple - iOS Support Essentials
Code: iOS Support Essentials Length: 2 days URL: View Online iOS Support Essentials is a two-day core class to teach you how to use and support iOS and how to get the most out of your iPhone or iPad. Note: This custom-designed class is created and owned by Future Media Concepts. It is not sponsored or authorized by Apple Inc.
Skills Gained
Students will learn how to share files, create documents, surf the web, back up and restore data, stay secure and keep software up to date, among other topics.
Who Can Benefit iOS Support Essentials is designed for all users of iOS, from new users to experienced IT Support staff who now have to support iOS devices. All exercises will be demonstrated in-class by the instructor. Students who have their own iPads or iPhones may bring them and follow along, but this is not necessary.
Prerequisites
Students who attend iOS Support Essentials need not have any iPad or iPhone experience at all, but some familiarity with the iOS or other mobile OSes can help.
Course Details Lesson 1: Basic features & troubleshooting
iOS Versions Compared
Power Management
Activating, Upgrading or Downgrading iOS
Backing Up & Restoring Data
Multitasking & Splitscreen
Background Refresh & Data Usage
Motion Coprocessor
Lesson 2: Email, Contacts & Collaboration
AppleID
Email, General Practices
Microsoft Exchange
Active Sync iCloud & iCloud Family
Contacts
Calendars
Managing Notifications
Sharepoint & Wikis
Facetime
Lesson 3: Multimedia & Presenting
Camera & Video
Photos & Photostream
Connecting to a TV or Projector
AppleTV
AirPlay & Alternatives
Home Sharing
Lesson 4: Apps & Files
App Store
The iOS File System
Sharing Files Between Apps
AirDrop
DropBox, Google & Other Cloud Services
Editing Text
iBooks, E-books & PDF
Lesson 5: Security
Unlocking & Jailbreaking
Passcode & Encryption
TouchID
Restrictions
Guided Access
Find My iPad/iPhone and Location Services
Apple Wallet & ApplePay
Network Security for Business
App Security
Physical Security
Private Browsing
Standards Compliance
Lesson 6: Shortcuts & Accessibility
Extensions & Keyboards
Entering & Editing Text Zooming & Inverting the Display
VoiceOver
Dictation & Siri
Lesson 7: Custom Apps
The App Store Inside & Out
Volume Purchase Program
Custom B2B Apps
Buy or Develop In-House?
Dashcode
Xcode
iOS Developer Program
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