OS X Yosemite Tips & Tricks By Apple Master IT Trainer, Russell Harris 2 About This Guide. The content of this guide first appeared on the Amsys blog over several months and has been collated to provide end-users with a handy guide to some useful features found in OS X Yosemite. In the sections that are entitled “Hidden Features” it is worth noting that some of the discussed features may not be strictly "hidden", but instead may not be that well know or heavily documented. Amsys Apple Master IT Trainer, Russell Harris, has created all the content in this guide. Russell has over 20 years experience working with Apple devices and training Apple IT Professionals on how to support, troubleshoot, fix and manage an array of Apple Devices. Disclaimer: While the author has taken care to provide our readers with accurate information, please use your discretion before acting upon information based on the blog post. Amsys will not compensate you in any way whatsoever if you ever happen to suffer a loss/inconvenience/damage because of/while making use of information in this blog. 3 Table of Contents: 10 OS X FINDER TIPS THAT STILL WORK WITH YOSEMITE 4 OS X YOSEMITE HIDDEN FEATURES IN THE FINDER & DOCK 19 OS X YOSEMITE HIDDEN FEATURES IN SAFARI 28 OS X YOSEMITE HIDDEN FEATURES IN APPLE MAIL 41 OS X YOSEMITE HIDDEN FEATURE IN CALLS & MESSAGES 66 4 10 OS X Finder tips that still work with Yosemite With the recent release of OS X Yosemite, I thought I would keep the excitement going with some useful tips that have been around on the Mac for a while and still work with Yosemite! Over the last couple of months, I have noticed that whilst delivering a collection of Amsys OS X training courses, there are a number of navigational shortcuts and hidden tricks that many Mac users are unaware of. Although there are way too many for me to document them all here, in celebration of the recent 10th update to OS X, I have picked out the 8 most common ones that I find myself showing Mac users – new and old. I also find that the main questions I hear from Windows to Mac switchers are, “In Windows, I do this…” or “How can I do xyz like I do on my PC?”. So, these are often my answers to those questions too! Please Note: Even though these are documented for Yosemite (OS X v10.10), most of these have been available for some time on the Mac platform and, therefore, function in earlier versions of OS X. 1) Keyboard Shortcuts In general, OS X keyboard shortcuts are displayed in all apps including the Finder itself, just to the right-hand side of all of the pull-down menus at the top of the screen: 5 All of these keyboard shortcuts rely on what we call ‘modifier keys’. A modifier key changes the way keystrokes or mouse/track pad clicks are interpreted by OS X. The main modifier keys in OS X are: • cmd/Command • Shift • Option/alt • ctrl’/Control • Caps Lock • fn/Function These keys are often represented by special symbols on the keyboard and also in menus and other parts of OS X as follows: ⇪ = Caps Lock ⇧ = Shift Key fn = Function Key ⌃ = Control/ctrl key ⌥ = Option/alt key ⌘ = Command key To use a keyboard shortcut, simply press the modifier key specified at the same time as the character key. For example, pressing the Command key and then the “c” key copies your currently selected data to the Clipboard. For you Windows users out there, you will find that for most shortcut keys, which on a PC you would use the ‘ctrl/Control’ key and a character key, you would simply substitute the ‘ctrl/Control’ key for the ‘cmd/Control’ key. (‘ctrl’ + ‘c’ becomes ‘cmd’ + ‘c’, etc.). There is a comprehensive list of OS X keyboard shortcuts on our blog and on Apple’s support site, which is well worth referring to or even keeping a copy: 2) File system and hard drive storage location shortcuts. The Finder in OS X is designed to give the user only the information required to do a specific job. Most users have no need to rummage around the file system. All you should need is access to your Apps and documents. Thus, the Finder gives you quick access to these and not much else. The default way to use a Mac is, therefore, to use the Dock to access the default Apps and storage locations and to use Launchpad to view all installed Apps. Then within the Apps themselves, they will offer you access to your documents and data relating to that App. 6 All Apps will give you a limited view of the file system to save new documents to, predominantly offering you locations such as your Documents folder, Downloads folder, Desktop folder, etc. One of the quickest ways to access all the data stored on your hard disks is to use the Finder’s ‘Go’ menu: From here, you can quickly select to ‘Go to your Computer’. Selecting ‘Computer’ is effectively like ‘My Computer’ in Windows. It will give you a list of all the connected drives on your Mac. Both internally and externally connected drives as well as Network drives. There is also quick access to your entire Home folder, Documents, Desktop and Downloads as well as the Applications and Utilities folders. Not only can you quickly access your Desktop by using the Finder’s ‘Go’ menu, you can also very quickly clear your screen of Apps and Documents and access your Desktop by using the ‘fn’ + ‘F11′ keys on your keyboard. (On some Macs, you may not even need to use the ‘fn’ key and can simply just use the ‘F11′ key). The Finder’s ‘Go’ menu also has the very useful ‘Go to Folder…’ option. This allows you to enter the file system path to any folder and quickly switch the Finder to that location. 7 You will often find blogs and documentation online that describes the location of software on a Mac by using file system paths, such as: /Users/russ/Desktop, which will specify my Desktop folder as the location to go to, as my user account is named ‘russ’ and is located in the startup disc’s Users folder: Each ‘/’ denotes a double click of a folder with the initial ‘/’ being a double click on your startup disk, which is, by default titled ‘Macintosh HD’ on a Mac. Here’s the result of the above entered ‘/Users/russ/Desktop’ request: 3) Where am I? So, you’re now starting to get used to using a Mac but now and then you get confused about WHERE in the file system the document you are working on is stored. Or, you just need to go back quickly to the folder in which the open document is located to open a related document that is stored in the same folder. For me, this is one of the most useful hidden shortcuts on a Mac, and it’s so simple, once you know about it! 8 Simply ‘cmd/command’ click the folder’s name at the top of the folder window and you will see a full file system representation of where that folder is located. For example, if I now ‘cmd/command’ click on the word ‘Desktop’ at the top of the Desktop window I am viewing, I will see the following: Here I can see that the Desktop folder I am viewing is located inside my Home folder, (named russ), which is located inside the Users folder of a hard drive titled ‘RussMBPro’. This hard drive is connected to a computer that is named ‘RussPresentationMac’. I can not only use this to discover WHERE I am in the file system, but to also use this to traverse back through this file system path. For example, if I need to go back to my home folder, once I have ‘cmd/command’ clicked on the word ‘Desktop’, I can then select the word ‘russ’ and the Finder window I am viewing will switch to my home folder: What I love about this feature, is that it not only works with folders within the Finder, but also works within documents in OS X Apps! Again, just ‘cmd/command’ click on the name of the document at the top of the App’s document window to view the document location and to traverse through that file system path: 9 So, I can easily now see where this ‘RussImportantStuff document is stored, and also quickly switch to the folder it’s located in to access other related files. Genius! 4) App switcher. I often see Mac users fighting to switch from one App to another by dragging document windows out of the way, hiding windows or clicking the Dock icon to switch in-between open Apps. There is a much easier way! To cycle through all of the Apps open on your Mac, hold down the ‘cmd/command’ key and then tap the ‘Tab’ key to access the ‘App Switcher’: Make sure you keep the ‘cmd/command’ key held down at all times, then for each tap of the Tab key you will see the ‘App Switcher’ switch one at a time through the open Apps. In the example image above the currently highlighted App is TextEdit and therefore if I let go of both the ‘cmd/command’ and ‘Tab’ keys, my Mac will switch to TextEdit. You can use the Tab key to shift one App at a time through the list, or you can use the arrows keys or even the mouse/trackpad pointer.