Sutton Home Treatment Team

Patient information

Sutton Home Treatment Team.indd 1 25/05/2016 17:04 Sutton Home Treatment Team (HTT)

Sutton Crisis & Home Treatment Team Jubilee Health Centre, 2nd floor reception East 6 Stanley Park Road Wallington SM6 0EX

Reception Tel No: 0203 513 3926 (8.30am - 5pm) 07595 400 880 (5pm - 10.30pm)

Team Mobile: 07803 624 158 (10.30pm - 08.30am)

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Sutton Home Treatment Team.indd 2 25/05/2016 17:04 Who are we? Sutton Home Treatment Team (HTT) is a community based mental health service. The team members are a variety of professionals, nursing, medical and recovery support workers.They work closely together as a team to deliver safe and effective care.

What we do? We provide support to adults aged 18 years and over who live in Sutton and are experiencing a mental health crisis.We provide the care and support in the community as an alternative to hospital admission, so you can stay in your home.

How can we help you? • We provide an ongoing assessment in the community to help you through a crisis and stay out of hospital • We will develop a holistic plan of action and support with you • We will direct you to the appropriate services for follow up after the crisis • Before discharge we will work with you to develop a personal crisis plan.

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Sutton Home Treatment Team.indd 3 25/05/2016 17:04 Where can we see you? • At your home • You can come and see us at Sutton Crisis & Home Treatment Team if you prefer. • At the home of a family member or friend in Sutton where you may be staying, if you prefer this option. • As we work as a team, different members of the team will be involved in your care and treatment.

The typical patient journey with HTT

1. You are referred to HTT either because you are felt to be becoming unwell or if you are discharged from hospital early. 2. A member of HTT comes to do an assessment with you. 3. We will begin work with you if you meet our referral criteria or refer you to another service more suited to your needs. 4. A Health Care Professional will see you for a review. They work together with you to make a plan that works for you and aims to get you better quickly. 5. We usually see you every day initially to provide support to you and your family. We will monitor your progress with any medication prescribed for you and discuss changes to medications that we think will help. 6. As you get better we will see you less, firstly every other day and then moving to twice a week. We will support you to manage any prescribed medications. 7. Once you are recovering from your illness or crisis we will agree a discharge date with you. We will discharge or refer to the appropriate service who will continue to manage your care and treatment.

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Sutton Home Treatment Team.indd 5 25/05/2016 17:04 Are HTT appointments confidential? We are a confidential service and only staff directly involved with your care will know your personal details. If we need to discuss anything with anyone outside our team, we will get your permission first. The only exception to this if we consider that your life or the well-being of someone else could be at risk.

Do HTTs work with other services? We work jointly with all the professionals involved in your care. Sometimes when discussing your care, we might identify a need that is not being met. In that case we can refer you to the appropriate team to help you with that particular issue.

What happens if I am in crisis outside of our working hours at night time?

If you need emergency support outside of our working hours you have the following options: In a life threatening emergency attend the nearest A&E. There are emergency psychiatric services based in A&E, which can help you. In a life threatening emergency dial 999.

If the problem is not immediately life-threatening you can call: Our mental health support line from 5pm to 9am Monday to Friday, 24 hours Saturday and Sunday 0800 028 8000.

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Sutton Home Treatment Team.indd 6 25/05/2016 17:04 What if HTT input doesn’t help? We do our best to keep you out of hospital and to treat and care for you in the community. However there are sometimes occasions where, despite our intensive input, things do not improve. In this happens, we will work closely with you and any family and/or friends you wish to have involved to make this a smooth transition.

Where to find us

Sutton Crisis & Home Treatment Team Jubilee Health Centre, 2nd floor reception East 6 Stanley Park Road Wallington SM6 0EX

Reception Tel No: 0203 513 3926 (8.30am - 5pm) 07595 400 880 (5.00pm - 10.30pm)

Team Mobile: 07803 624 158 (10.30pm - 08.30am)

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Sutton Home Treatment Team.indd 7 25/05/2016 17:04 Local Transport

By Bus: The following bus routes run close to the hospital or terminate nearby.

S4 Link Lane – St Helier 151 Wallington – Worcester Park 154 West Croydon – Morden 410 Crystal Palace – Beddington 127 Purley – Tooting 455 Canons Hill – Wallington 463 Coulsdon South – Pollards Hill 612 Selsdon Library – The Holt 627 Worcester Park – Woodcote Green

By Train: The Jubilee Health Centre is served by both Wallington (approximately 8 minutes walk) and Carshalton Beeches (approximately 12minutes)

Car Parking

Please note that there is no on-site parking, however, there are disabled parking spaces and a patient drop-off point outside the main entrance.

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Sutton Home Treatment Team.indd 8 25/05/2016 17:04 We work closely together as a team to deliver safe and effective care

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Sutton Home Treatment Team.indd 9 25/05/2016 17:04 Useful Resources There are lots of local and national resources where you can additional information to support your wellbeing. Local mental health teams can provide information about in your specific areas. NHS Choices - www.nhs.uk British Heart Foundation - www.bhf.org.uk Greater London House, 180 Hampstead Road, London NW1 7AW 0300 333 1333 Diabetes UK - www.diabetes.org.uk 10 Parkway, London NW1 0345 123 2399 British Lung Foundation - www.blf.org.uk 73-75 Goswell Road, London, EC1V 7ER 0300 003 0555 Cancer Research UK - www.cancerresearchuk.org 0207 242 0200 Smokefree England - www.smokefree.nhs.uk NHS Stop smoking helpline 0800 022 4332 Drink Aware UK - www.drinkaware.co.uk 0300 123 1110 Rethink Mental - www.rethink.org Head Office,15th Floor 89 Albert Embankment, London, SE1 7TP 0300 500 0927 Mental Health Foundation - www.mentalhealth.org.uk Colechurch House, 1 London Bridge Walk, London SE1 2SX 020 7803 1100 MIND - www.mind.org.uk 15-19 Broadway, Stratford, London E15 4BQ 0208 519 2122 Samaritans - www.samaritans.org 0845 790 9090

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Sutton Home Treatment Team.indd 10 25/05/2016 17:04 Contacting the Trust

Trust Headquarters, Springfield University Hospital Building 15, 2nd Floor, South West London and St George’s Mental Health NHS Trust, Springfield University Hospital, 61 Glenburnie Road, London SW17 7DJ 020 3513 5000

In an emergency (for existing patients of the Trust) • Mental Health Support Line: 0800 028 8000 (5pm to 9am Monday to Friday, 24 hours Saturday and Sunday).

Patient Advice and Liaison Service (PALS) You can call our dedicated Patient Experience team and talk to someone about the service you, or the person you care for, has received. 020 3513 6150 (Monday to Friday 9am to 5pm)

Disclaimer We make every effort to ensure that the information we provide is accurate and up to date but it should not be relied upon as a substitute for specialist professional advice tailored to your situation. So far as is permitted by law, South West London and St George’s Mental Health NHS Trust does not accept liability in relation to the use of any information contained in this publication, or third-party information or websites included or referred to in it. Some photographs are of models.

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Sutton Home Treatment Team.indd 11 25/05/2016 17:04 We are the leading provider of mental health services across south west London and a beacon of excellence for national mental health specialist services.

Help us make our services even better The views of patients, their carers, friends and families are at the heart of improving the way we deliver our services. We are committed to delivering high quality care. Your feedback will help us understand what we do well and what we can do better. If you would like to give us feedback please contact: • Patient Advice and Liaison Service (PALS): 020 3513 6150 • Feedback online at: https://feedback.swlstg-tr.nhs.uk • Patient Opinion: www.patientopinion.org.uk

Become a member: To find out about becoming a member E-mail: [email protected]

Sutton Home Treatment Team

Our values

If you require this document in an alternative format please call: 020 3513 6006

South West London and St George’s Mental Health NHS Trust Springfield University Hospital, 61 Glenburnie Road, London SW17 7DJ Telephone: 020 3513 5000 Website: www.swlstg-tr.nhs.uk

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