Waterloo Bucks Baseball 2021 Summer Internship Opportunities Job Description
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WATERLOO BUCKS BASEBALL 2021 SUMMER INTERNSHIP OPPORTUNITIES JOB DESCRIPTION As an intern with the Waterloo Bucks, you will actively be a part of the front office activities and be involved in learning all facets of a minor league baseball organization. The Waterloo Bucks are owned by the Cedar Rapids Ball Club Inc. which also owns the Cedar Rapids Kernels. The Bucks offer a variety of Full Time and Game Day internship positions. These positions and their primary duties are listed below. Internships The 2021 internship program will include full-time and gameday internship positions including administration, community relations, game operations, merchandising, spring sales, stadium operations, ticket office, and video production internships. 1.) Full Time Positions: Full time positions will hold regular office hours (9:00 to 5:00 Mon-Fri) for non-game days and will have varying hours on Bucks game days along with other events at Cost Cutters Field at Riverfront Stadium. Should expect to work all regular office hours, ALL Bucks home games, and during a few extra events at Cost Cutters Field at Riverfront Stadium. Full time positions will also assist in guerilla marketing efforts throughout the Cedar Valley during the season. • Spring Sales Internship will consist of, but not be limited to: o Start Date: May 3, 2021 o End Date: August 14, 2021 o Intern will work out of Cedar Rapids at the offices of the Cedar Rapids Kernels, but selling groups and tickets for the Waterloo Bucks. o Group Sales: Sell & execute group outings and ticket packages with a focus on schools, communities, small groups, daycares, senior homes & other non-business sales ▪ Execute timelines to maximize participation ▪ The main emphasis will be selling over the phone o Intern will be expected to be organized and keep records of sales calls, ticket sales and work closely with managers and accounting to ensure a smooth sales process o Intern will assist with Waterloo Bucks game, and events in Waterloo as needed and should be prepared to work long hours during the season to assist the team as needed o Maintain normal business hours ▪ Game Day: 9:00 am through game ▪ Non-Game Day: 9:00 am – 5:00 pm ▪ Expect to work weekends and all special events in Waterloo for the Bucks o Provide outstanding customer service to group outing leaders and fans o Other duties as assigned • Administration Internship will consist of, but not be limited to: o Start Date: May 17, 2021 o End Date: August 20, 2021 1 o Serve as the administration / accounting point person for the Waterloo Bucks, working closely with the Cedar Rapids Ball Club’s accounting department by processing accounting information in an accurate and timely manner o Will focus on the following areas: ▪ Payroll including processing new hire paperwork and tracking payroll hours ▪ Accumulate group outing billing information ▪ Count money bags and creating deposit tickets ▪ Obtain credit card deposit information ▪ Update accounting spreadsheets and sales reports o Other Duties will include ▪ Answer office phones ▪ Assist with taking inventories ▪ Perform game duties as assigned o Provide outstanding customer service to advertisers and fans o Other duties as assigned • Ticket Office Internship will consist of, but not be limited to: o Start Date: May 17, 2021 o End Date: August 20, 2021 o Sell season tickets, mini-plans, and ticket packages to groups and individuals in the Cedar Valley o Assist in managing a ticket office on both home game dates and non-home game dates o Fulfillment of single game tickets, season tickets, and ticket package orders o Database management of names for individual ticket buyers, school/community nights, and group sales o Ensure weekly database updates are sent to the Director of Marketing o Manage team and front office pass lists o Help maintain the policies of the ticket office regarding customer service and other ticketing issues o Oversee and manage ticket inventory o Set up of box office and front entrance before home games o Stadium chair setup for all Bucks home games o Provide outstanding customer service to advertisers and fans o Other duties as assigned 2.) Game Day Positions: Game day positions will work varying hours on Bucks game days along with other events at Cost Cutters Field at Riverfront Stadium. Will not work weekends if there is not an event at the stadium. Should expect to work ALL Bucks home games, and during a few extra events at Cost Cutters Field at Riverfront Stadium. Game day positions will also assist in guerilla marketing efforts throughout the Cedar Valley during the season. • Community Relations Internship will consist of, but not be limited to: o Start Date: May 24, 2021 o End Date: August 20, 2021 o Organize and execution of the virtual Bucks Summer Reading Program 2 o Organize and fulfill community appearances involving players, coaches, and the mascot o Assist in setting up and running Bucks youth baseball camps o Schedule National Anthem appearances, first pitches, and dream teams o Assist with game promotions, box office, on-field games, and guest services o Organize Corporate Angel & #RespectCommunity programs o Organize guerilla marketing efforts including Bucks yard signs and pocket schedule distribution for all Bucks staff including interns and front office personnel o Provide outstanding customer service to advertisers and fans o Other duties as assigned • Game Operations Internship will consist of, but not be limited to: o Start Date: May 24, 2021 o End Date: August 20, 2021 o Prepare on-field promotions o Assist in communicating game script execution to on-field staff o Prepare advertiser tables for game appearances o Execute on-field promotions during Bucks games o Assist with game promotions, box office, on-field games, souvenir stand, and guest services o Photography duties during Bucks games o Production and installation of restroom marketing signs o Stadium operations assistance including setting up flags and banners o Provide outstanding customer service to advertisers and fans o Other duties as assigned • Merchandising Internship will consist of, but not be limited to: o Start Date: May 24, 2021 o End Date: August 20, 2021 o Manage souvenir inventories o Process orders o Work in the Cost Cutters Field at Riverfront Stadium Souvenir Shop during some games and events o Assist with game promotions, box office, on-field games, souvenir stand, and guest services o Distribute and collect inventory sheets to various satellite locations in the ballpark that will be selling souvenirs o Set-up souvenir shop before each game o Manage online souvenir operations o Nightly money count and reports o Provide outstanding customer service to advertisers and fans o Other duties as assigned • Stadium Operations Internship will consist of, but not be limited to: o Start Date: May 24, 2021 o End Date: August 20, 2021 o Assist with game day set-up of Cost Cutters Field at Riverfront Stadium including beer stands, kids zone, and group hospitality areas o Perform various warehousing tasks during Bucks games o General clubhouse duties including laundry, team meal set-up, and clubhouse management 3 o Assist with baseball operations duties in preparation for Bucks games o Assist with stadium cleaning as needed o Stadium chair setup for all Bucks home games o Provide outstanding customer service to advertisers and fans o Other duties as assigned • Video Production Internships will consist of, but not be limited to: o Start Date: May 24, 2021 o End Date: August 16, 2021 o Work directly under General Manager and Video Production Manager o Complete training provided by Northwoods League prior to the season to learn the Northwoods League TV webcast production system o Complete training provided by the Bucks’ Video Production Manager prior to the season to learn elements of the Daktronics Video Board system o Set-up and teardown of video equipment for each Bucks home game o Connect each broadcast to the Northwoods League video network o Integrate video cast into in-house LED video board production and preparation of video board game entertainment o Direct and produce the broadcast of each Bucks home game webcasts for Northwoods League TV o Work with Bucks radio broadcaster to create the audio feed for each broadcast o Produce highlight videos for the Bucks to use for marketing, in-game entertainment, and on social media pages o Conduct interviews of players and coaches as needed o Create bullpen and batting practice scouting videos as requested o Prepare select Video Board elements for in-game promotions o Work as a camera operator during select Bucks home games o Work as a team with the game promotions staff during each Bucks home game o Assist in guerilla marketing efforts throughout the area o Provide outstanding customer service to advertisers and fans o Other duties as assigned Interested candidates should send resumes and cover letters to Dan Corbin at [email protected] or mail to: Waterloo Bucks Baseball PO Box 4124 Waterloo, IA 50704 Feel free to call with any questions or to set up an interview at (319) 232-0500 option 2. Thank you for your interest, Dan Corbin General Manager [email protected] 4 .