Vce Logical Configuration for Converged Infrastructure Systems Psvc-Flb(N)-00-A01 Psvc-Nsxf-00-A01

DATA SHEET

VCE LOGICAL CONFIGURATION FOR CONVERGED INFRASTRUCTURE SYSTEMS PSVC-FLB(N)-00-A01 PSVC-NSXF-00-A01

Service Overview Service Scope VCE Logical Configuration for Converged Infrastructure Subject to the “Customer Responsibilities” and any Systems PSVC-FLB(N)-00-A01 (“Service”) provides restrictions in applicable product documentation, VCE logical configuration of one (1) VxBlock System, personnel shall perform the following activities as part VxRack System FLEX, or VxRack System 1000 of the Service: SDDC (“VCE System”) in a VCE facility in accordance with documented requirements provided to VCE by • Use the customer-supplied logical configuration survey the customer. (“LCS”) to complete the factory configuration of the VCE System This Service is combined with the VCE Logical Configuration for VxBlock System – VMware NSX • Produce the configuration reference guide service (PSVC-NSXF-00-A01) when the customer (“Configuration Reference Guide”), which provides purchases the configuration option for VMware NSX the configuration details of the VCE System at the on a VxBlock System (“NSX Deployment”). time of shipment. Each VCE System requires one (1) base fee plus the Based on the logical configuration information given to per-rack calculated fee based on number of racks. VCE, VCE will provide installation and configuration of the following software components in the factory, as Below is a listing of available Service SKUs. applicable:

SKU Name SKU Activity Description For VxBlock Systems

VxBlock System - PSVC- Base fee charged per one (1) Domain Items Base FLBM-00- VxBlock System A01 Advanced • The VCE Logical Configuration for Management Advanced Management Platform – AMP- VxBlock System - PSVC- Per-rack fee charged once for Platform 2S Base service (PSVC-VAIS-00-01) is FLBN-00- every rack of equipment in Per Rack (“AMP”) required to support configuration of the A01 the VxBlock System For NSX scalable management platform VxBlock System - PSLB- Configuration option for Deployments • For customers with an AMP-2S NSX NSXF-00- VMware NSX on a VxBlock the AMP-2HA configuration larger than minimum server A01 System Performance or count, include the following Service per AMP-2S with each additional Cisco UCS C-Series VxRack System - PSVC- Base fee charged per one (1) minimum Rack Server above two (2), up to a Base FLBO-00- VxRack FLEX or VxRack server count of maximum of twelve (12); VCE Logical A01 SDDC three (3) is Configuration for Advanced Management VxRack System - PSVC- Per-rack fee charged once for Mandatory Platform – AMP-2S Compute Add-On Per Rack FLBP-00- every rack of equipment in service (PSVC-VAIA-00-01) A01 the VxRack FLEX or VxRack • VMware vCenter and VMware SDDC vSphere ESXi • VMware Update Manager • Microsoft SQL Server • VMware Single Sign-on Server

For VxBlock Systems For VxRack Systems FLEX and

• Cisco Nexus 1000V (option for non-NSX VxRack Systems SDDC deployment) Domain Items • NSX Manager (only with NSX Deployment; quantity of one (1) per Management • VCE Vision software Stock Keeping Unit (“SKU”)) Platform • VCE Vision VxRack Manager (for • NSX Controller virtual machines (“VMs”) VxRack FLEX only) (only with NSX Deployment; quantity of • VMware EVO SDDC Manager (for three (3) per SKU) VxRack SDDC only) • VCE System Element Manager Virtualization • VMware vSphere ESXi and its • VCE Vision Intelligent Operations Configuration associated components per the Virtualization VMware vSphere ESXi and its associated customer-agreed design Configuration components per the customer-agreed Compute design • The chosen servers (Compute, Dense, Configuration Storage-only, or cacheCAD- enabled Compute Cisco Unified Computing System (“UCS”) servers) Configuration Manager per VCE best practices • For storage-only nodes, the existing Storage Storage array per the customer-agreed RHEL-based storage-only nodes Configuration storage design Storage • One ScaleIO license per host (for Network Networking components to ensure that Configuration VxRack FLEX only) Configuration specified redundancy and performance • ScaleIO Data Server (SDS) ScaleIO requirements are met Data Client (SDC) and Meta Data Manager (MDM) (for VxRack FLEX only) VMware NSX • NSX compute cluster virtual machines Configuration (up to two (2) NSX compute clusters), as • VMware vSAN (for VxRack SDDC only) (only with NSX applicable for the VCE System model) Network • Networking components to ensure that Deployment) • NSX Edge cluster virtual machines—to Configuration specified redundancy and performance support up to eight (8) NSX edge service requirements are met gateways and up to NSX VMware • Nexus 3172 management switch Distributed Logical Routers (“DLRs”) (connects to 1 GB IPMI port on each • NSX management cluster deployed on enclosure) mandatory AMP-2HA Performance with • Cisco top of rack/spine switch one (1) NSX Manager and three (3) NSX Controller Clusters • NSX licenses, including initialization • Layer 3 routing between the NSX edge in the VxBlock System and the customer data center network • Layer 3 Intra VxBlock System NSX routing (default Border Gateway Protocol (BGP) Note that if the AMP-2S Advanced Management Platform is sold with the VCE System, then the separate VCE Logical Configuration for Advanced Management Platform services must be purchased, and it is not included in the scope of this Service.

Roles and Responsibilities • Assign a Customer Project Manager with the authority • VCE Consultants: Conduct the logical configuration to make project decisions and represent the customer according to VCE best practices to align with in all matters related to this Service. Customer Project customer-supplied LCS Manager will provide a single consolidated response to any review, approval, change, or decision request. • VCE Build Coordinator: Plans and coordinates all VCE logical configuration activities and VCE resources • Provide Customer Technical Leads with relevant domain, business, and/or technical expertise, as • Customer Project Manager: Plans and coordinates any required. Customer Technical Leads are the customer-facing engagement-related functions acknowledged spokespersons for the areas they • Customer Technical Lead: Responsible for providing represent. If Customer Technical Leads are unable to server hardware, storage, and networking LCS inputs attend a scheduled meeting, then the Customer Project Manager shall represent the customer’s staff Key Activities as the final authority with respect to customer on all The following table represents the key tasks delivered as items of discussion. part of the Service and responsible parties. • Be responsible for, and assume any risk associated with any problems resulting from the accuracy, Task Responsibility content, completeness, and consistency of any data, materials, or information supplied by the customer. Project kickoff All • Restrict and prevent VCE access to data not pertinent Site survey All to the Service, including, but not limited to, personally Logical configuration information All identifiable information. gathering • Acknowledge receipt and acceptance/rejection of all Logical configuration VCE deliverables associated with the Service as quickly as implementation commercially reasonable, but in all events within ten Configuration Reference Guide VCE (10) business days of delivery (not including local generation public holidays). If such acknowledgment is not Implementation test planning VCE received within this period, all deliverables will be deemed acknowledged and accepted. The customer VCE Staffing will use the VCE project milestone completion form to VCE provides appropriate off-site representatives indicate acceptance of deliverables. to perform the Services specified in the Service Scope section. Service Schedule The Service will be performed subsequent to receipt and Customer Responsibilities approval by VCE of the customer’s purchase order for The customer must this Service and provision of a completed LCS. • Obtain and provide all appropriate software licenses Customer shall have twelve (12) months from the date of necessary to deliver the Service, including, but not purchase to complete the Service (“Service Period”), limited to, licenses for third-party software. after which this Service shall automatically expire and will be null and void. No refund will be due or paid to • Complete questionnaires supplied by VCE within customer for unclaimed or incomplete work. required timelines. Service Scope Changes • Provide VCE with the completed site survey and LCS, both of which are prerequisites to manufacturing the Any changes to the Service, the schedule, charges, or VCE System. this Service Scope must be agreed upon in writing by VCE. Until changes are agreed to in writing, VCE will • Ensure that authorized representatives of the continue to perform work as provided in this document customer will perform activities, attend meetings, and such work is deemed to be in accordance with the make decisions, and complete documentation obligations of VCE. requested by VCE in a timely fashion and in accordance with the times specified in the agreed Service Scope Exclusions project plan. Such activities include project kickoff, Only the Service stated in this document is included, and project planning, attending interviews, responding to any additional work is out of scope of the Service and questionnaires and surveys, and agreeing upon an must be purchased separately. Specifically excluded implementation test plan. services include, but are not limited to, the following:

• Procurement of the VCE System or any additional Terms and Conditions hardware and software, and physical installation of related components. Customer’s issuance of an order to purchase the Service signifies its agreement to the terms and conditions in this • On-site deployment or integration activities. document and its acknowledgment that the Service is • Providing or procuring of any software licenses, provided under and is governed by either (a) a separate including, but not limited to, VCE Vision software, written agreement between the parties for the delivery of pursuant to this document; the customer must license professional services, or in lieu of a signed agreement, software and purchase products via a separate (b) the standard VCE™ Professional Services Terms contractual document. and Conditions available at: www.vce.com/serviceterms (the “Governing Agreement”). • Physical build, logical configuration, or integration of any component that is not sold integrally as part of VCE licensed software is subject to the VCE standard the VCE System. end-user license agreement available at www.vce.com/noindex/legalterms. License rights for any • Physical build, logical configuration, or integration of third-party software pass directly from the third-party the scalable AMP-2S management platform. supplier to customer and are subject to such third party’s • Detailed VMware design, including the software terms, which customer authorizes VCE to implementation, configuration, or integration of accept on its behalf or on behalf of its end users as a VMware vSphere components other than ESXi, condition of installing or using such software. NSX if applicable, and vCenter. This document constitutes a Service Order, or statement • Customized designs for specific customer applications of work (SOW), as defined in the Governing Agreement. or quality of service requirements, including a This is a fixed-price order. VCE will bill and invoice customized storage layout. customer at its standard time and material rates plus • Development of a hardening design to meet specific travel expenses for any additional services beyond the security requirements. Service, including, but not limited to, any remediation services performed by VCE as deemed necessary by • Installation of an operating system on a non-virtualized VCE, or any costs incurred for customer’s failure to meet server, unless the operating system is integrally its responsibilities specified in this document. All project architected as part of the deployed VCE System. activities will be conducted in English and all • Operational process documentation or “run books.” documentation supplied to VCE by customer to support • Any database/application installation and/or the delivery of the Services will be provided in English. replatforming. Unless otherwise provided in the Governing Agreement, • Archiving, backup, restoration, business continuance, customer is deemed to accept the Service rendered if no and/or disaster recovery services. objection is raised within ten (10) days after customer is presented with a milestone completion form or other • Physical or virtual migration services. statement of completion by VCE. VCE MAKES NO • Provision of the power, cooling, and environmental WARRANTIES, EXPRESS OR IMPLIED, IN THIS standards needed to support a VCE System. DOCUMENT. • Services to expand capacity through the Effective for orders placed on or after August 19, 2017. implementation of additional hardware. For More Information • Provision of security-cleared project resources to meet government or customer-specific security More information about Dell EMC solutions and services requirements. is available from www.dellemc.com and from your local representative. • Any other services offered under separate part number or SKU.

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