The COVID-19 Safety Guide: Public & Private Events April 2021

Table of Contents

Preface/Introduction – JASON

Section 1: Organization wide COVID-19 Policies A. General Best Practices B. Practices for Sick Employees C. Responding to Confirmed Cases of COVID-19 D. CCA Travel Policy E. Sanitization F. Marketing & Communication

Section 2: Public Events A. Run of Show Policies B. Front of House Policies C. Volunteers D. Event Staff and Security E. Transportation F. COVID Signage Plan

Section 3: OUTDOOR PUBLIC EVENTS A. Reoccurring Events B. Community Events C. Limited Capacity D. Social Distancing E. Sanitation F. Marketing and Communication

Section 4: Private Events A. Grand Assembly Hall B. Rocky Mountain Climbers Club C. Meadows

Section 5: Support Offices - JASON A. Academic Hall B. Cottage 200 C. Primrose

Preface

Since 1898, the health and wellness benefits of our mountain location have been key ingredients in the Chautauqua visitor experience. The spacious design of our campus with its “socially distanced” private cottages, our open-air auditorium pavilion, the Dining Hall’s wraparound porch, and our front door access to 40 miles of world class trails, are all unique to Chautauqua and help make your visit a safe and healthy one.

Our visitors and guests are thinking about travel, dining, public events and lodging differently these days. We are too.

Rest assured that we keep our finger on the pulse of the best practices and take every step to meet and exceed federal, state, and local guidelines. Since the start of the pandemic, we have raised our already high standards for health and safety to Flatiron heights to meet the requirements of the shared “New Normal.” We want you to feel as safe attending an event or exploring our property as when you hike in the Colorado mountain air. That is why we have opted to call our new hygiene and sanitizing protocols “Colorado Clean.”

Specifically, the information provided in this document is intended to provide our concert goers and private groups with a detailed understanding of the new measures we are taking to ensure a safe environment for our clients, patrons, staff and volunteers.

SECTION 1: ORGANIZATION WIDE COVID-19 POLICIES

A. General Best Practices

CCA follows strict guidance from the CDC for businesses and employers responding to COVID-19, including but not limited to the following:

• Daily temperature checks are required to monitor their temperatures upon entering the site every day. Temperatures that exceed the CDC guideline of 100.4 require employees to quarantine or test. • Face coverings are required when entering buildings and when in close proximity to others inside or outside. • Social Distancing is maintained at all times to the extent practical . • Outside visitors are prohibited from entering office buildings and all meetings exceeding 3 people must be conducted remotely (zoom, etc.). • Breaks and lunches are taken separately and all dishes, cups, glasses, and silverware in breakrooms are currently unavailable for use. • Enhanced sanitation procedures such as cleaning and sanitizing high-touch surfaces, common areas, etc. are monitored and controlled daily by our housekeeping team. CCA uses cleaning supplies that are EPA approved for killing COVID-19. See Appendix A for a list of approved products.

B. Practices for Sick Employees

Employees exhibiting any of the CDC listed symptoms for COVID-19 are required to report those symptoms to Human Resources and are prohibited from returning to campus until after symptoms have resolved and COVID test following illness is negative.

C. Responding to Confirmed Cases of COVID-19

In the event that a CCA employee tests positive, he or she is required to quarantine for a period of 10 days and is prohibited from returning to work until COVID test following illness is negative.

D. CCA Travel Policy

For CCA to reasonably mitigate the risk to other employees and guests, all CCA employees should inform their manager and/or Human Resources of their travel plans.

If destination is to an area identified, at the time of travel, as a “high exposure” area, employee must: • Remain out of the office for five (5) calendar days from date of return to monitor for symptoms and seek medical care if they become ill. • Test for COVID-19 no earlier than five (5) days after returning to ensure any viral load can be detected.

Employee may return to work following testing, if: • Asymptomatic and COVID test result is negative • If ill, after symptoms have resolved and COVID test following illness is negative

E. Sanitation

CCA utilizes three cleaning products that are registered by the EPA to kill COVID-19:

1. Boulder Clean Disinfectant Cleaner, EPA Registration # 34819-25 2. Clorox Healthcare Hydrogen Peroxide Cleaner Disinfectant Wipes, EPA Registration # 67619-25 3. Clorox Total 360, EPA Registration # 67619-38

Since the onset of the pandemic, CCA has been using e nhanced sanitation procedures including cleaning and sanitizing high-touch surface and common areas with increased frequency. Boulder Clean Disinfectant Cleaner and Clorox Healthcare Hydrogen Peroxide Cleaner Disinfectant Wipes are utilized for cleaning surfaces such as doorknobs, countertops, and desks by hand; whereas Clorox Total 360 is used for mass sanitization of areas such as patron seats, railings, and check-in areas with our commercial electrostatic fogger. Our fogger system is used prior to all events. While events are in progress, high touch areas are sanitized by hand every half an hour by a dedicated CCA staff member.

CCA has installed 20+ hand sanitizer stations throughout its campus and within its buildings and venues. The product we use is called Dial Antibacterial Hand Sanitizer Foam that is registered with the FDA as an approved product for killing COVID-19. Personal hygiene products like hand sanitizer are not registered with the EPA (registered surfaces cleaners only). CCA has placed portable pump-style hand sanitizers throughout offices and public areas as well.

See Addendum A for more details.

F. Marketing and Communication

COVID-19 safety protocols pertaining to guests and visitors alike are available through our website at https://www.chautauqua.com/covid-19-update/.

Staff communication regarding COVID-19 safety protocols is regularly updated and provided through several different channels including signage throughout our campus, COVID specific safety training, and direct correspondence from CCA’s leadership team. CCA has also employed an internal COVID-19 Task Force that works with leadership to ensure best practices are being executed daily.

SECTION 2: PUBLIC EVENTS A. Run of Show Policies CCA is in close contact with local health authorities, partners, and other venues, and monitoring the latest developments in the events industry, to ensure the safest possible production of performances.

General Policies

All current local, state, and federal COVID-19 guidelines and restrictions should be observed by all employees and volunteers at all times. The Colorado Chautauqua Association’s safety guidelines will be posted backstage, south foyer of the Auditorium, in the north kiosk, box office kiosk, and in Cottage 200. Personal copies will be provided to staff a week before the start of the season.

Upon arriving at the Auditorium, the Event Operations Manager or Volunteer Coordinator will sign each person in, may take their temperature, and verify that each person has a mask.

All personnel will be required to wash their hands with soap and water or sanitize their hands when they arrive to Chautauqua, before the show, at intermission and after the show, as well as sanitize their hands frequently between.

Rehearsals/Sound Check

Performers are required to be temperature checked and screened for symptoms and exposure before entering the Auditorium. If the temperature is over 100.4F or fails the screening, they will not be permitted into the Auditorium. Performers who are not scheduled for that rehearsal will not be permitted in the Auditorium during the rehearsal. Performers are required to wash or sanitize their hands upon arrival and before they leave, as well as wash or sanitize their hands during each break.

Performers are required to wear a face mask while inside the Auditorium for rehearsals. If the performer is unable to wear a face mask during rehearsals because they are a vocalist or play a wind instrument, the performer must rehearse at least 6 feet away from other performers. When the performer is not rehearsing, a mask is required.

Performers must observe all current local, state, and federal recommendations and regulations in regard to social distancing and gatherings.

Open rehearsals are not allowed at this time.

Production

Production team will be required to follow COVID-19 Employee Policies in Section 1, including temperature checks, and symptom/exposure screening. If the temperature is over 100.4F or the employee fails the screening, they will not be permitted to work. Production team will do their best to remain 6 feet away from other staff and patrons.

All production staff will adhere to the general run of show policies as outlined above.

All microphones and stands should be sanitized before and after each performance. Sound board operators and lighting crew are asked to sanitize their hands between uses of their equipment. Each sounds board should be sanitized and/or disinfected after each operator has completed their shift and covered with provided plastic covering for Auditorium sanitization.

Staging Policies and Restrictions

To comply with Boulder County Public Health (BCPH), all performers are required to be 25 feet away from the patrons. Reserved seating has been adjusted to accommodate the 25 foot restriction. Performers are required to enter and exit the stage through the stage/green room door only.

Performers

Performers are required to be temperature checked and screened for symptoms and exposure before entering the Auditorium. If the temperature is over 100.4F or fails the screening, they will not be permitted into the Auditorium. Performers are required to wash or sanitize their hands upon arrival and before they leave, as well as wash or sanitize their hands during each break.

Performers are required to wear a face mask while inside the Auditorium for rehearsals. If the performer is unable to wear a face mask because they are a vocalist or play a wind instrument, the performer must be at least 6 feet away from other performers. Performers are required to wear a mask on stage when they are not singing or playing a wind instrument.

Performers must observe all current local, state, and federal recommendations and regulations in regard to social distancing and gatherings.

B. Front of House Policies

All employees and volunteers will abide by the policies addressed in Section 1: General COVID-19 Policies. Any employee or volunteer who has a temperature above 100.4F or symptoms of COVID-19 will not be permitted into the Auditorium. All employees and volunteers must observe all practices listed in ‘General Employee Practices’ in Section 1, while in the Auditorium.

Box Office

Plexiglass is installed at each box office window between box office personnel and patrons, with a space at the bottom to pass tickets and payment. Face coverings and gloves will also be worn by personnel.

Box office personnel will wipe down high touch surfaces between uses. Frequent rotations and breaks will be implemented to allow personnel time to wash and sanitize hands.

Lines for Will Call and Ticket Purchases will be marked for social distancing of patrons.

The Colorado Chautauqua Terms & Conditions and Box Office Policies has been modified to allow patrons to exchange tickets or receive a refund if experiencing any symptoms of illness or if they learn they have been in contact with someone who has been diagnosed with COVID-19. Patrons will be encouraged to make purchases with a credit card, allowing the patron to swipe or insert their own card as needed.

Seating

Seating has been assigned based on the Colorado COVID-19 Dial. Seating must be purchased in groups and will be placed 6 feet away from other groups. Seats closer than 6 feet will not be available for patrons and will be taped off to prevent use. See Addendum B for more details.

Terms & Conditions

If a patron is experiencing symptoms of COVID-19 or has been exposed to someone with COVID- 19, their ticket(s) will be refunded back to the original card used to purchase. If a patron is requesting a refund, their name must match the name on the credit/debit card used to purchase the tickets. Box Office Staff may require proof of identification prior to approving the refund request. The Chautauqua Box Office is not responsible for any ticket purchased from a third- party and will not be able to those refund tickets.

If an event is cancelled, ticket buyers will be refunded automatically by the Chautauqua Box Office.

If an event has been postponed ticket buyers will have up to 30 days from the announcement to request a refund.

Resale or attempted resale of any ticket at a price higher than face value is strictly prohibited and grounds for seizure and cancellation without compensation.

A service charge is applied to the ticket price regardless of how the ticket is purchased. This means that it is the same charge in the box office, over the phone, or online.

Please be advised that all patrons, including children and regardless of age, must have a ticket for event entry.

Patrons

Patrons are required to wear masks covering both nose and mouth, and socially distance between groups and parties while on the premises.

Guests and/or family members of CCA employees will not be allowed backstage or in restricted areas for any reason.

Hand sanitizing stations will be located throughout Auditorium for public use, including all entrances and exits. Hand sanitizing stations will also be provided at concessions and merchandise tables.

If patrons find they are having symptoms of COVID-19 such as temperature of 100.4F or higher, or exhibiting other symptoms as noted by CDC, either before or after the performance, they are asked to exchange their ticket for another performance or receive a refund. All patrons who attend events at Chautauqua will have reservations with contact information retained in the box office to facilitate contact tracing, if necessary. Patrons will be encouraged to notify the box office of a positive Covid test up to 10 days after a performance.

Ingress and Egress

Patrons will enter/exit through predetermined entrances based on the location of the seats purchased. Patrons will not be allowed to enter/exit through other entrances, nor will they be allowed into other sections.

Arrows will be placed on the floor of the Auditorium for the patrons to follow. Patrons will not be allowed to walk in the other direction. See Addendum B for more details.

Communication

In the purchasing process, patrons must agree to follow the Chautauqua Auditorium Patron Guidelines. This will include wearing a mask at all times while on the premises, checking symptoms before entering the Auditorium, and keeping a distance of 6 feet between other parties whenever possible.

Patrons will receive an event reminder email that will outline the safety guidelines they must follow. Information will also be included in the Print-at-Home tickets.

Facilities

CCA will post a 50% capacity limit with the allowable number of occupants at each restroom door that is used for public events. The restrooms will be part of the organization’s enhanced cleaning protocol. They will be monitored to ensure the highest standard of cleanliness and safety.

COVID-19 Screenings

Before entering the Auditorium, patrons will be required to be screened by the event staff. Screenings will include a temperature check, symptom check, and guests exposure check. If guests have a temperature over 100.4, one or more symptoms, or have been exposed to COVID- 19 in the last 14 days, the patron will not be permitted to attend the event, will be asked to leave, and will be refunded.

Contact Tracing and Reporting

Patrons will be required to provide an email address and phone number while purchasing tickets. If patron has been exposed during the event, all ticket buyers will receive an email notifying them of the exposure. The email will include the section where the exposed patron sat, to determine the level of risk to other patrons.

C. Volunteers

The Colorado Chautauqua has a team of more than 100 volunteers who act as ushers and greeters at all Auditorium performances. Depending on the type of performance and number of tickets sold, we will have 6 to approximately 30 volunteers on-site for each event.

The team is managed by a Volunteer Coordinator (Chautauqua employee), who oversees training, scheduling, and on-site management of all volunteers. Communication with volunteers is primarily carried out through group and targeted e-mails before, during, and after our Auditorium performance season.

Communication

An e-mail will be sent out to all volunteers to determine their willingness to be part of the team for our 2021 season. If the volunteer does want to join us, the volunteer should agree that when he/she enters the Colorado Chautauqua Auditorium or comes onto our campus as a CCA volunteer, he/she voluntarily assumes all risks related to exposure to COVID-19.

Training and Orientation

Pre-season training is typically covered in two large orientation sessions, but because of COVID- 19 space limitations, several orientations with small groups of volunteers will take place in 2021. CCA’s COVID policies and procedures will be the focus of all orientations; specifically, how they pertain to keeping our volunteers, employees, performers, and guests safe while at our venue.

All volunteers will be made aware that CCA is following guidelines suggested by local, state, and federal agencies and, because the COVID-19 situation is constantly evolving, our safety guidelines are subject to change based on new information provided by these agencies.

Orientations will specifically cover the use of gloves, face masks, sanitizing of hands and high- touch areas, social-distancing, signage, traffic flow inside the venue, and other procedures meant to keep people safe.

A notebook with CCA COVID-19 Safety Guidelines and other training information will be available in the venue, and in the box office for the volunteers to access on event days. In addition, personal copies of the Safety Guidelines will be e-mailed to all volunteers before their training session.

COVID-19 Screening

All volunteers will be subject to the following screening procedures:

• Upon arrival for a shift, each volunteer must sign in and answer screening questions pertaining to COVID-19 symptoms and possible exposure. If a volunteer has one or more symptoms or was possibly exposed in the previous 14 days, he/she will be sent home. Volunteers must complete the symptom check process in order to work an event. • Upon arrival at the venue, each volunteer will be subject to a temperature check, taken by the Volunteer Coordinator or other Chautauqua employee, using a no touch thermometer. If the volunteer records a temperature of 100.4F or higher, they will be asked to be rescreened. If their temperature again reads 100.4F or higher, the volunteer will be sent home. If the volunteer’s temperature is below 100.4F and he/she is wearing a mask, he/she will be allowed access to the venue. • Any volunteer who is sent home will not be allowed to return to the venue until he/she is cleared through the CCA COVID-19 Sick Employee/Volunteer policies. (See Section 1: Organization-wide COVID-19 Policies).

Personal Protection Equipment (PPE)

Volunteers will be required to wear masks whenever they are on the Chautauqua grounds. Disposable masks will be made available for volunteers who have forgotten their own or have an improperly fitted mask. Disposable gloves will be provided for all volunteer working inside the venue. Hand sanitizing stations will be available throughout the venue and volunteers will be asked to use them before, during, and after their shift. Volunteers will also be encouraged to wash their hands before and after each shift.

Day of Show Procedures

Volunteers will be expected to observe all current local, state and federal COVID-19 guidelines when on the Chautauqua grounds and both inside and outside the venue.

A pre-event meeting will be held with all volunteers in an outdoor space large enough to accommodate that evening’s team in a socially distant, safe manner. COVID-19 symptom screenings and temperature checks will be taken as each volunteer arrives at the meeting. Volunteers will sign-in to confirm their attendance in the event of need for contact tracing.

Volunteers will be required to wear masks throughout their shift. Volunteer ushers will make efforts to not touch tickets or phones while verifying seats.

Volunteers will be asked to limit their time conversing with guests and to guide them to their seats in an efficient manner.

Volunteers will be split up into teams inside and outside the Auditorium, designated by pre- determined seating sections. Volunteers should stay within their sections to minimize exposure. Volunteers should comply with all traffic patterns within the Auditorium and outside the venue.

Once performances have begun, volunteers may stay to watch, but must remain within their designated seating section and will be required to maintain 6 feet between one another around the perimeter of the Auditorium.

D. Event Staff & Security

The Chautauqua Event Staff are seasonal employees managed by the Public Events Manager who oversees their training, scheduling, and on-site, day-of-show management. Communication with Event Staff is primarily carried out through group and targeted e-mails before, during, and after our Auditorium performance season.

Day-of-show venue security is contracted with an outside vendor, Code 4 Security. Chautauqua’s contract with Code 4 will provide detailed COVID-19 safety protocols and Code 4 employees will be required to follow COVID-19 Employee Policies in Section 1 including temperature checks and symptom/exposure screening. Communication

Prior to the start of the season, staff will receive an email outlining the safety guidelines for working events, as well as the patron guidelines.

Around 30 minutes before doors, there will be an all-staff meeting in the Auditorium to go over the event details and safety guidelines.

If a staff member tests positive for COVID-19 up to 2 weeks after working an event, an email will be sent to all staff members that worked the same days and they will be required to take a test before returning to work.

COVID Training

CCA’s COVID policies and procedures will be the focus of all training; specifically how they pertain to keeping our employees, volunteers, performers, and our guests safe while at our venue.

All Event Staff will be made aware that CCA is following guidelines suggested by local, state, and federal agencies and, because the COVID-19 situation is constantly evolving, our safety guidelines are subject to change based on new information provided by these agencies.

Trainings will specifically cover the use of gloves, face masks, hand sanitizing and high-touch areas, social-distancing, signage, traffic flow inside the venue, and other procedures meant to keep people safe.

A notebook with CCA COVID-19 Safety Guidelines and other training information will be available in the venue, and in the north kiosk for the Event Staff to access on event days. In addition, personal copies of the Safety Guidelines will be e-mailed to all Event Staff before their training session.

Code 4 Security will receive an e-mail detailing CCA’s COVID policies and procedures and any staff working events at our venue will be required to read, understand, and follow these guidelines.

COVID-19 Screening

All Event and Security Staff will be subject to the following:

Upon arrival for a shift, each Event and Security Staff member must sign in at the North Kiosk and answer screening questions pertaining to COVID-19 symptoms and possible exposure. If a staff member has one or more symptoms or was possibly exposed in the previous 14 days, he/she will be sent home. Event and Security staff must complete the symptom check process in order to work an event.

Upon arrival at the venue, each staff member will be subject to a temperature check, taken by the Public Events Manager or other Chautauqua employee, using a no touch thermometer. If the staff member records a temperature of 100.4F or higher, they will be rescreened. If their temperature again reads 100.4F or higher, he/she will be sent home. If the staff member’s temperature is below 100.4F and he/she is wearing a mask, he/she will be allowed access to the venue.

Any Event or Security staff member who is sent home will not be allowed to return to the venue until he/she is cleared through the CCA COVID-19 Sick Employee/Volunteer policies (See Section 1).

Personal Protection Equipment (PPE)

Event and Security staff members will be required to wear masks whenever they are on the Chautauqua grounds. Disposable masks will be made available for staff who have forgotten their own or have an improperly fitted mask. Disposable gloves will be provided and required for all staff members working inside the venue. Hand sanitizing stations will be available throughout the venue and staff will be asked to use them before, during, and after their shift. Staff will also be encouraged to wash their hands before and after each shift.

Day of Show Procedures

Event and Security Staff will be expected to observe all current local, state and federal COVID-19 guidelines when on the Chautauqua grounds and both inside and outside the venue.

A pre-event meeting will be held with all staff outside the North Kiosk in a socially distant, safe manner. COVID-19 symptom screenings and temperature checks will be taken as each staff member arrives at the meeting. Staff will sign-in to confirm their attendance in the event of need for contact tracing.

All staff will be required to wear masks and gloves throughout their shift. If staff cannot perform their duties while wearing gloves, they will be expected to use hand sanitizer frequently.

Water sale tables will be set up on the North Terrace and in the South Kiosk. Staff will be able to stay socially distant from guests and other staff while performing this job. Water may be purchased by credit card only; no cash will be accepted to limit exposure for staff and guests.

Event and Security staff should comply with all traffic patterns within the Auditorium and outside the venue.

E. Transportation

Transportation to the Colorado Chautauqua is provided by Via Mobility Services, which follows state guidelines and restrictions for public transportation, including capacity limits, physical distancing, and ventilation. Current guidelines can be found here.

F. COVID Signage Plan

Clear and concise signage will be created and positioned to educate staff, volunteers, performers, and guests while on the Chautauqua grounds and when attending public events in our venues. The signage will state the mask and social distancing requirements, as well as identify allowed entrances, exits, and lanes. This subsection identifies signage needs inside and outside of our venues.

See Addendum C for a detailed signage plan.

SECTION 3: OUTDOOR EVENTS

CCA hosts a variety of outdoor events, including hiking plays, yoga, and scavenger hunts. The outdoor events take place in various locations across the Chautauqua campus. All staff members and volunteers are required to follow the safety guidelines as outlined in Section 1.

A. Recurring Events

Arts in the Open – Hiking Plays In September and October, Arts in the Open will host their hiking plays that take place on the Enchanted Mesa Trail. Before going on the hike, ticket buyers check in at the Picnic Shelter located just South of the Chautauqua Auditorium. Ticket buyers will be screened for symptoms and exposure, and will also have their temperature checked. Face coverings that cover the mouth and nose are required, as well as social distancing between households. Hand sanitizer will be provided at the Picnic Shelter.

Arts in the Open staff and performers must be screened for symptoms/exposure and have their temperature checked upon arrival. Staff and performer are required to wear a face covering that covers both the nose and mouth when they are not performing. Performers will be required to keep a distance of 12 feet from the ticket buyers - distance subject to change.

Outdoor Yoga CCA hosts outdoor, sunrise and sunset yoga on the Auditorium Terrace. Ticket buyers are required to bring their own mats and equipment. Mats are required to be placed 6 feet away from other mats, and face coverings are required if they are not on their mats. Hand sanitizer is provided at check-in.

Yoga instructors must be screened for symptoms/exposure and have their temperature checked upon arrival. Instructors are also required to wash their hands before and after each class, and wear a face covering when they are not on their mats-.

B. Community Events

Throughout the year, CCA will host free events for the community. These events include Art in the Park, scavenger hunts, and various activities for families to participate in.

For all outdoor community events, visitors are required to wear a mask and practice social distancing.

SECTION 4: PRIVATE EVENTS

The Community House is used for a variety of social and business-related gatherings. The planning for each event includes a detailed floorplan, for ingress and egress to the venue, socially distanced seating, and the location of sanitization stations.

A. Grant Assembly Hall – This venue will have a maximum of 50 people seated at 50% capacity. Guests will be required to wear a face mask upon entry until seated. Events will be served restaurant style (plated or by individual boxed meals). Ingress is located on the Southeast doors of the venues veranda and egress is located on the Northeast doors to the veranda. Sanitation stations are located by the entrance and outside the restrooms.

B. Rocky Mountain Climbers Club - This venue will have a maximum of 30 people seated at 50% capacity. Guests will be required to wear a face mask upon entry until seated. Events will be served restaurant style (plated or by individual boxed meals). Ingress is located on the Northeast alley-side door to the venue, and the egress is located on the North door leadings to the garden level foyer of the Community House. Sanitation stations are located by the entrances and restrooms facilities.

C. Meadows - As this venue is too small to follow social distance guidelines and does not have proper ingress and egress, this venue will not be rented for any events until further notice.

SECTION 5: SUPPORT OFFICES There are three support offices that CCA uses to conduct its daily operations: Academic Hall, Cottage 200, and Primrose. CCA adheres to all guidelines provided in the CDC for businesses and employers responding to COVID-19 (see section 1). Each office support area will exhibit signage as detailed in Addendum C.

A. Academic Hall is located at 298 Morning Glory Drive and houses CCA’s general administrative staff as well as its lodging office. Administrative staff in this building include CEO office, Hospitality, Human Resources, Marketing, Development and Finance. CCA’s lodging office is currently closed to guests – check-ins and check-outs are fully remote and free of direct contact.

B. Cottage 200 is located at 900 and houses CCA’s administrative staff for its public events department.

C. Primrose is located at 408 Primrose Road and houses CCA’s facilities and housekeeping departments. A majority of CCA’s cleaning supplies are located in this building, including Safety Data Sheets. Procurement and inventory is handled by CCA’s housekeeping department with oversight from the Director of Operations.

ADDENDUM A – CLEANING PRODUCTS

ADDENDUM B – CHAUTAUQUA AUDITORIUM

Ingress Egress Plan:

Auditorium Measurements:

ADDENDUM C: SIGNAGE PLAN

a. Signage Inside and Outside Venue i. Entrances/Exits 1. Masks Required Inside and Outside the Venue 2. Visuals of how to properly wear a mask 3. Hand Sanitizer stations with signs near each entrance/exit 4. Signs requiring Social Distancing whenever possible on the premises 5. Instructions for logging a complaint at each exit 6. Signs in restrooms asking everyone to wash hands before re-entering venue ii. Inside the venue 1. Signs indicating closed areas 2. Signs designating seating sections on ropes separating sections; signs state who may and may not enter each section 3. Seats not available are marked 4. Directional arrows for ingress/egress iii. Perimeter of the venue 1. Signs at edge of venue stating if sick, please leave premises 2. Signs directing patrons to proper entrance sections that correspond with entrance section information on tickets (on sandwich boards) 3. Large signs over doors identifying each entrance section 4. Signs listing entry symptom screening protocols (sandwich boards and at entry screening stations) 5. Signs identifying temperature check screening stations iv. Box Office 1. Masks Required and Proper Mask Wearing 2. COVID Screening/Symptoms 3. Social Distancing Whenever Possible on Premises 4. Contact Tracing Information; contact Box Office 5. Instructions for logging a compliance complaint b. Restrooms i. Signs outside doors limiting number of people in restroom at one time ii. Stencils on sidewalk showing 6 foot distance iii. Signs requiring users to wash hands before re-entering the venue iv. Masks required signs inside restrooms v. Visuals showing how to properly wear a mask vi. Signs describing restroom disinfecting and sanitizing procedures during event c. Office Support Areas i. Masks Required signs posted on all entrances to office buildings ii. Signs posted on all entrances to office buildings indicating whether or not it is closed to the public. A phone number for questions or if needing to reach someone will be posted at the door. iii. Signs posted in employee kitchen/lounge areas asking for employees to bring their own dishes/utensils and to please not use community supplies iv. Signs of “Chautauqua’s COVID Communication”, including detailed information on what Chautauqua is doing to protect employees, how employees can help curtail the spread of the virus, and how to contact various health agencies will be posted in prominent locations throughout office buildings v. Signs with Health Department description of COVID-19, how it spreads, and suggested safety measures will be posted in prominent locations throughout office buildings vi. Signs requiring employees to wash hands often will be posted is in office buildings