Snapshot of notable Digital moves and appointments

September 2016

For the latest EMEA, Americas and Asia Pacific moves across:

 Digital

 Distribution

 Marketing

 Product

Snapshot of notable global Digital moves and appointments Page 1 / 3 Next update due: January 2017

People Moves FS EMEA Ewan Macleod joins Nordea as Co-Head of Digital Lamont Young is announced as Head of Digital at from RBS where he ran digital transformation. Citizens Bank. Young will also continue to manage Rob Divall joins Aldermore Bank as HR Director Former group CIO Nordea Poul Raaholt moves his existing responsibilities for multi-channel replacing Ali Humphries, reporting to CEO Phillip internally to join Ewan in co-leading the function. marketing. Young was also named to the Executive Monks. He joins from AdviserPlus where he was Committee for Citizens Consumer Bank. Louise Phelan of PayPal Ireland assumes Strategic and Client Development Director. responsibility for growing revenue and customers Melissa Stevens has been hired by Fifth Third Dean Proctor joins Barclays as MD, Global Clients in for PayPal in more than 100 countries, including Bancorp to the newly created position of Chief the premier and international business, reporting to Ireland, in her new role as VP of Western, Central Digital Officer and Head of Omni-channel Banking. Sue Hayes. He was EGM, Chief Consumer and and Eastern Europe, Ireland, Middle East and Stevens joins from Citi. Private Banking Officer at Commercial Bank in Africa. Anthony Glover is named by HSBC as Head of U.S. Qatar. Maeve Dorman, who joined PayPal in 2006, will Retail Banking. Glover previously worked at Mark Klein has been appointed by Ergo Group as take responsibility for many of Ms. Phelan’s recent JPMorgan Chase as Head of Corporate its new Chief Digital Officer for Ergo Digital responsibilities, including growing operations Development for merchant services. Ventures, the arm tasked with transforming the centres in Dublin, Dundalk and Berlin. Bill Wallace, the long-time JPMorgan Chase group’s business online. He joins Ergo, the primary Mark Parker has re-joined Virgin Money as COO veteran becomes Head of Technology for Global arm of German reinsurer . with responsibility for operations, technology and Consumer Banking. Stephan Wilcke former Executive Chairman of transformation. Mark joined again in June 2016. Shawn Rose joins Scotiabank in the newly created OneSavings Bank, has joined LendInvest, the UK’s Jeroen Hoencamp, the Vodafone UK CEO, steps position of EVP, Digital Banking. £660m online lender for property finance, as a down from the operator’s UK operations to Senior Adviser. Stephan’s financial services career become the new CEO of its proposed joint venture Non-FS Americas spans nearly 25 years and he was at OneSavings with Liberty Global in the Netherlands. He is to be Bank until it became the first challenger bank to Guido Jouret leaves Nokia to become the new replaced as UK boss by Vodafone Group Enterprise IPO in London in June 2014. Chief Digital Officer at ABB. CEO Nick Jeffery. Michael Hutko is the new CEO of Novum Bank Shaun Stewart joins Alphabet’s Google as a Limited, succeeding Michael Warrington who will FS Americas Director of the self-driving continue in his new capacity as Non-Executive car project, from Airbnb. Michael Lewis, former Consumer Businesses Digital Director of the Board with chairmanship Stewart’s role will be to help CTO at JPMorgan Chase, joins AIG, the largest responsibility for the Compliance Committee. commercialize Google’s commercial insurer in the U.S. and Canada, as its self-driving technology, new CTO. He will report to CIO Philip Fasano.

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Twitter @L3athwaite www.leathwaite.com Snapshot of notable global Digital moves and appointments Page 2 / 3 Next update due: January 2017 which has been in development for more than President, Nhlanhla Qwabe as the new Chief HR -oriented business model, which includes growing seven years and has seen an increased pace of Officer and Stephen van Coller as VP of Strategy the company’s digital platforms in the region, activity over the last 12 months. and Mergers and Acquisitions. exploring new partnerships, as well as digitising processes and operations. Alex Smola, a top machine learning Scientist at Martyn Wallace has been appointed Chief Digital Carnegie Mellon University and research alum of Officer and CTO for the Scottish Government by Maile Carnegie joins ANZ as Group Executive of Google and Yahoo, is moving over to run the cloud twenty-seven Scottish local authorities that have Digital Banking. She joins from Google where she machine learning platform at Amazon Web joined forces to help drive digital transformation. was Australia country CEO for the global tech Services. Wallace comes to the government from Capita’s giant. Secure Digital Solutions sector where he supported Jesse Goldman steps down as Senior Director of Frédéric Tardy becomes Chief Marketing, Digital, clients to make their businesses more digital- Customer Success at Salesforce.com to join Data and Customer Officer of Asia, reporting centric. Influitive as VP of Customer Success. to Jean-Louis Laurent Josi, regional CEO of AXA Marco Ryan joins the Wartsila Corporation as EVP, Asia and based in Hong Kong. He also joins the Sree Sreenivasan is hired by NYC as its new Chief Chief Digital Officer and a member of the Board of Regional Executive Committee. Frédéric relocates Digital Officer after Jessica Singleton departs. Management. Marco was previously Chief Digital from Paris where he was Chief Marketing and Sreenivasan most recently served as the Chief Officer of Thomas Cook. Distribution Officer for the insurance group. Digital Officer at the Metropolitan Museum. Rajiv Garodia has been appointed as MD of Zapp Charlie O’Flaherty joins Crossbridge Capital as Andrew Dixon has been appointed VP Marketing and Head of International Business. Zapp is Head of Digital Strategy and Distribution. Based in of SAS Canada and Latin America. Vocalink's mobile payments arm. Singapore, his responsibilities include advising senior stakeholders of the latest technologies in order to Non-FS EMEA Jonathan Wood, previously of American Express, improve and enhance the service offerings in Asia. David Walmsley, former M&S Director of Digital, has has been hired by Zapp as Chief Commercial been named as Chief Customer Officer of House of Officer. Wood reports into Rajiv Garodia. Shee Tse Koon joins DBS from Standard Chartered Fraser following the departure of Andy Harding. where he was most recently CEO of Indonesia. He Asia Pacific has been appointed to the newly expanded role of Babak Fouladi, former CTO at Vodafone Spain, Gaurav Zutshi, formerly APAC Head of Product and Group Head of Strategy and Planning for the joins MTN as its new Group Executive: Technology Innovation at First Data, becomes Chief Digital Singaporean Bank. and Information Systems (group CTIO). Officer at Aditya Birla financial services. Anurag Mathur is named by Maxwell Takalani Nonge is appointed as MTN South Robin Loh has been appointed by as Chief HSBC as Head of its Retail Africa's new Chief Digital Officer. The operator has Digital Officer for Asia Pacific. He joins from China’s Banking and Wealth again notified the market of a new development in Ping An. He oversees Allianz Asia Pacific’s Management (RBWM) its management structure, weeks after the advancement toward a digitally-led and customer business in Singapore. announcements of Rob Shuter as group CEO and

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Twitter @L3athwaite www.leathwaite.com Snapshot of notable global Digital moves and appointments Page 3 / 3 Next update due: January 2017

Mathur joined HSBC in 2009 and has held senior roles in the RBWM business, most recently as Head of How can Leathwaite assist? International Markets in Asia. Leathwaite is the global human capital Michelle Peluso, the former CEO of Gilt Groupe, has consultancy for organisations that require been hired by IBM as its VP and CMO. talent, expertise and leadership.

Anthony Stevens, former CIO at KPMG Australia, has moved to the newly-created role of Chief Digital Executive Search Officer, with responsibility for leading the firm's digital Executive Interim services team. His successor as KPMG Australia CIO is Technology and Operations Executive Craig Wishart. Management Consulting

Michael Serres, former BlackRock Head of Digital Market Intelligence Marketing, joins as Asia Head of Digital Development for Wealth and Asset Management. Established offices in four key global financial centres:

Julienne Loh has been appointed as APAC Head of Global Products and Marketing for MasterCard. In London: +44 207 151 5151 this role, she oversees the firm’s regional products and marketing including core products, digital Zürich: +41 44 214 6640 products and labs and marketing and Hong Kong: +852 3152 2463 communications.

Chris de Bruin, Global Head of Retail Products and New York: +1 646 461 9100

Digital will be departing from Standard Chartered. For a discussion on how the talent landscape Maria Sit has been named Chief Client Experience is changing within your sector, please call and Digital Officer of Sun Life Hong Kong reporting your regional Leathwaite office. into Jason Dehni, CEO of Sun Life Hong Kong. Sit joins

Sun Life from HeathWallace, an international digital design and marketing firm, where she founded the To view the latest people moves across other business sectors, please visit: user design business for Asia Pacific. Sit becomes

part of the Hong Kong executive team. www.leathwaite.com/leathwaite-reports

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