UK Edition September 2004

DESTINATIONS Great escapes Destination: American Desert American's transatlantic routes

TRAVEL Discover the latest news INFORMATION Free travel to the U.S. is just a flight away Inflight amenities: phone, spa, headphones The oneworld Alliance gives you more Heathrow arrivals lounge Save 20,000 miles with an off-peak award Special online offers Receive your AAdvantage statement via e-mail MileSAAver change fee eliminated

SPECIAL Mileage-earning opportunities DEALS : triple miles Citi® / AAdvantage® credit card: up to 5,000 bonus miles Marriott and Renaissance & Mexico Resorts: three miles for every U.S. dollar Marriott Vacation Club International: 5,000 bonus miles Shangri-La & Resorts: double miles Hotels & Resorts: double miles

HELPFUL When you are ready to plan your trip INFORMATION AAdvantage program participants American Airlines Reservations Terms and Conditions UK and Ireland Edition September 2004

INSIDE THIS EDITION

Relax and enjoy the flight – 2

Come play in the American Desert – 3

Shangri-La Hotels & Resorts: Double miles – 4

Sofitel Hotels & Resorts: Double miles – 4 Free travel Best Western Hotels is just a flight away! Triple miles – 4 American Airlines makes it easier for you to earn free travel. When you take a transatlantic A oneworld trip with us until 14 March 2005 inclusive, you’ll earn thousands of AAdvantage bonus miles journey – 5 which can take you to hundreds of exciting destinations worldwide. With this special offer, your miles will add up quickly. In fact, after only three trips, you could Refresh at airport earn up to 60,000 bonus miles. Best of all, because this special offer is cumulative, the more arrivals lounge – 5 you fly, the bigger your bonus. Here’s how the bonus works:

Marriott Vacation Club International Total bonus miles earned 5,000 miles – 6 Discounted First, Business, or Economy Class* Full-Fare Economy Class** Marriott and First return trip 5,000 miles 10,000 miles Renaissance Resorts Second return trip 10,000 more miles 20,000 more miles Three miles per U.S. dollar spent – 6 Third return trip 15,000 more miles 30,000 more miles Total bonus miles after three return trips 30,000 miles 60,000 miles Save 20,000 miles with off-peak awards – 6 Where will your miles take you? Citi / AAdvantage® To see just how fast you can earn free travel during this special bonus period, take a look at credit card what you could do with the miles you’ll earn based on return travel from London to in Up to 5,000 Business Class. Bonus Miles – 7 First return trip Second return trip Third return trip Special e-mail Redeem your miles for You’ll have enough miles for free With so many miles, you have lots of choices offers – 7 free return-trip travel to travel to the U.S., or you could for free travel, including two return-trip tickets destinations throughout claim two return-trip tickets for travel to the U.S. Earning miles is the easy part. Transatlantic . throughout Europe. Deciding where to go is the challenge. routes – 8 Register before travelling by visiting www.aa.com/offers or calling AAdvantage Customer MileSAAver change Service at 0845 7567 567, and when asked, provide Promotion Code EUR05. Learn more fee eliminated – 8 about flights to the U.S. on page 8.

AAdvantage *Bonus applies to fares beginning with H, K, or M. eSummary **Bonus applies to fares beginning with A, B, D, F, J, P, or Y. 500 bonus miles – 8 See Terms and Conditions on page 8 for other restrictions. Return to Top 3 Relax and enjoy the flight When you choose American Airlines to cross the Atlantic, you are also choosing qualilty inflight service and convenience. The information below shows a few of the special features on most Boeing 777 and Boeing 767 aircraft to and from Europe, Asia, deep South America, and on transcontinental U.S. flights.

Bose headphones American was the first airline to introduce Bose® audio headphones in 1999. Now we’re offering the second generation of Bose technology: Bose® QuietComfort® 2 Acoustic Noise Cancelling® headphones in First and Business Class. They offer an unmatched combination of noise-reduction technology and audio performance, along with improved portability and a comfortable fit. You can fully enjoy quality inflight entertainment or silence while your headphones reduce unwanted noise.

SpAA In Flight™ Amenity Kits Achieving a sense of balance and equilibrium is essential to your inflight experience, and to help with that, we now provide SPA-TO-GO™ products. Made especially for American’s customers by Temple Spa, the amenity kits feature an assortment of the finest botanical skin care items: ALL IN ALL face and body balm, ALL TALK lip balm, TAKE A GRIP dry shower, and AAAHHH! leg and foot balm. The kits include comfort socks, tissue, earplugs, eyeshades, toothpick, toothbrush, toothpaste and a refreshing mint. They are complimentary in First and Business Class on international flights. Find more details at www.aa.com/templespa.

Satellite telephones Turn flight time into quality time by arranging meetings, calling your broker, or calling home. All of American’s Boeing 777 and Boeing 767-300 aircraft feature worldwide satellite communications via telephone. There’s no cost to connect for satellite calls made until 31 October 2004, inclusive. Simply pay the reduced cost per minute of US $9.95 once your call is answered. Look for instructions onboard our aircraft in the back of American Way® magazine, or visit www.aa.com/onboardtechnology for instructions and country codes. For questions about our satellite communication service, e-mail [email protected].

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33 Come play in the desert The American desert sizzles — and not just from the sun. In the Mojave, Sonoran, and Great Basin Deserts are three distinctive resort destinations: Las Vegas, Palm Springs, and Phoenix. What do they have in common? All three cities embody a tourist paradise of world-class golf, spas, shopping, culture, cuisine, and nightlife. Nearby, the desert holds phenomenal natural wonders, such as the Grand Canyon and Joshua Tree National Parks, amidst some of the most unusual topography on Earth. Here’s a little more information about each of these American Airlines destinations. Palm Springs, Las Vegas, Phoenix, California Nevada Arizona Known as the golf capital of the Along with its red-hot “Strip” The “valley of the sun” beckons world, Palm Springs also has of casino-resorts, Las Vegas tourists with 325 days of annual top-notch tennis facilities, also offers dazzling shows at sunshine, 200 golf courses, and fabulous spas, and shopping. every venue, restaurants, taste-tempting Southwestern Side Trips Fascinating day trips championship golf courses, cuisine. The Phoenix area was await you just outside the city shopping, and spas. in part responsible for the limits. Go rock climbing at Joshua Side Trips For a spectacular day development of the spa-resort Tree National Park, take the Aerial trip, head for the famous Grand trend, so you will want to take Tramway up Mount San Jacinto to Canyon, but stop at Hoover Dam on time to refresh your body and see the view at 8,500 feet, or gaze the way. There you’ll see one of the mind during your visit by visiting at the world’s largest palm oasis in engineering wonders of the world, one of the many spas here. Indian Canyons. with 6.6 million tons of concrete Side Trips Spend a day at the taming the Colorado River. For a Native American Village of Pueblo shorter venture, drive only 17 miles Grande, which houses ruins and to the serene oasis of Red Rock unearthed artifacts which tell the Canyon, where you can escape the story of village life more than 1,000 city bustle. years ago. Also, see something completely different by visiting Taliesin West, architect Frank Lloyd Wright’s Winter home and workshop in Scottsdale, Arizona, or the artsy town of Sedona, which is nestled For endless entertainment and next to fabulous red rock formations. excitement, visit Las Vegas. You’ll find things to do 24 hours a day! Return to Top

Get there on American Fly American Airlines nonstop from the UK (London, Manchester, and Glasgow*) to Chicago O’Hare or Dallas/Fort Worth, then take a convenient connexion to Las Vegas, Palm Springs, or Phoenix. If Phoenix is your destination, nonstop flights are also available from New York JFK. You can also fly from Heathrow or Manchester to , then on to Las Vegas. For more information, visit americanairlines.co.uk.

*Seasonal route

4 4 Great AAdvantage offers

Double miles and many extras Offer Contact

When you stay at any of the 43 Shangri-La Hotels For reservations, call & Resorts or Traders Hotels at the Value Rate*, (020) 8747 8485 and ask for you’ll be rewarded with double AAdvantage miles, Value Rate or book online at upgrade to the next room category or a Horizon Club www.shangri-la.com. or Traders Club room, buffet breakfast, laundry, free local calls, 6:00 p.m. late check-out, and broadband Internet access where available. International Direct Dialing (IDD) calls and faxes are charged at cost. At DOUBLE city hotels, return-trip airport limousine transfers and MILES unlimited dry cleaning are included, and resort hotels offer complimentary buffet dinner and non-motorised Shangri-La , Dubai water sports. Dates: 1 September 2004–30 November 2004 Return to Top

*Offer is on non-discounted room rate and upgrade is subject to availability upon check-in.

Double miles and savings of up to 40% off Fabrice Rambert Fabrice Offer Contact

Sofitel is offering double (1,000) AAdvantage miles To book, call 0870 609 0964 with their Weekend Invitation rates when staying or contact your travel DOUBLE on Friday, Saturday, or Sunday nights. These rates consultant and quote Booking MILES represent savings of up to 40% off published rack Code WAA. For information rates and include breakfast for up to two people. on Sofitel Hotels, visit Sofitel Chicago The offer is available at over 145 participating www.sofitel.com. Water Tower Sofitel hotels and resorts worldwide.

Dates: 7 September 2004–14 November 2004 Return to Top

See Terms and Conditions on page 8.

Triple miles in Central Europe Offer Contact

Earn triple AAdvantage miles when staying at To register for this TRIPLE one of 60 participating Best Western® Hotels in promotion and to book, visit MILES the heart of Europe. Countries include Austria, the www.goldcrownclub.com/ offers/centraleurope/asp Hotel Römischer Kaiser, Czech Republic, Hungary, Macedonia, Serbia and Vienna Montenegro, Slovakia, and Slovenia. or call 0800 528 1234. Dates: 31 October 2004–31 December 2004 Return to Top

4 Nigel earns 25,780 AAdvantage miles for his return trip* oneworld Journeys A glimpse into global travel on oneworld™ airlines reveals benefits every step of the way. The eight airlines of the oneworld Alliance share a vision of making customers always feel at home. Our goal is to make global travel smoother, easier, and best of all, more rewarding. Let’s look into a sample journey to see just what that means. Nigel, an AAdvantage Platinum® member, calls American Airlines reservations and purchases a return, full-fare Economy Class ticket to travel from Dublin to San Jose, Costa Rica. All oneworld airlines recognise Nigel as a Sapphire member, and he benefits from this elite status all along his journey.

Dublin to Madrid Madrid to Miami Miami to San Jose, on Aer Lingus on Iberia Costa Rica on American Priority check-in at the Access to Iberia’s Access to American’s Business Class counter Sala VIP lounge Admirals Club® lounge Access to Aer Lingus’s Boarding at leisure or Boarding at leisure or Gold Circle and Premier Lounge pre-boarding pre-boarding Boarding at leisure or pre-boarding Nigel earns 8,848 more Nigel earns 2,234 more Nigel earns AAdvantage miles AAdvantage miles 1,808 AAdvantage miles

Altogether, Nigel earns 25,780 AAdvantage miles* for his return trip, enough miles to claim an award to many exciting destinations within Europe on a oneworld airline. As you can see, the oneworld Alliance members work together to deliver services and extra benefits that no single airline can provide on its own! *Mileage is calculated at 100% base miles (minimum Make the most of your mileage guarantee where applicable), 100% AAdvantage Platinum bonus. Base mileage flown on ground time all oneworld airlines counts towards elite status. Inbound American Airlines passengers travelling First Class or LAN affiliate LanEcuador is not a oneworld member. Business Class may use the Arrivals Lounge at London Heathrow. It’s located on the mezzanine level in T3 after exiting Immigration. With showers, newspapers, conference room, food and drink, and even a gym, it’s the perfect place to relax, refresh, and gather your Return to Top thoughts for the day ahead. Best of all, it’s complimentary!

6 6 5 Great AAdvantage offers 5,000 AAdvantage miles in Spain Offer Contact Marriott Vacation Club International invites Call Marriott Vacation Club you to enjoy a relaxing break in beautiful International on 00800 4400 4400 Andalusia, Spain, from only £119 per person. freephone) and quote Reference BONUS This offer includes 5,000 AAdvantage miles, Code 14052. Learn more by visiting MILES three nights in a two-bedroom/two-bathroom www.marriottvacationclub.co.uk. apartment at Marriott’s Playa Andaluza, a Playa Andaluza, Spain complimentary Hertz hire car for the dura- tion of your stay, and a short introduction to Marriott Vacation Club International.

Dates: Book by 31 December 2004; Return to Top travel by 31 March 2005.

Air travel not included. Qualifying terms and conditions apply.

Escape Now/three miles per dollar spent Offer Contact

Experience the tropics in style while saving For reservations, call money and earning three AAdvantage miles 0800 221 222 or visit per U.S. dollar spent. Participating Marriott and www.paradisebymarriott.com/ Renaissance Caribbean and Mexico Resorts are escapenow and provide DOUBLE offering Escape Now rates starting from US $79 Promotion Code BY9. MILES JW Marriott Cancun Resort & Spa to $189 per room per night. Choose from eight locations in Aruba, Cancún, Curaçao, Puerto Vallarta, St. Kitts, and St. Thomas. Dates: Now until 23 December 2004, inclusive Return to Top

See Terms and Conditions on page 8.

Save 20,000 miles with an off-peak AAdvantage award Take the trip of your dreams! Now that the peak travel season is almost over, you can use an AAdvantage off-peak MileSAAverSM award and get to your destination using fewer miles. A MileSAAver award to North America during peak travel periods requires 60,000 miles. But by planning your trip between 15 October 2004 and 15 May 2005, you will only have to redeem 40,000 miles. That’s a 20,000-mile saving! Awards are valid for travel in Economy Class on American Airlines between the UK and The Bahamas, Bermuda, Canada, the Caribbean, Mexico, and the U.S. (including Alaska and Hawaii)*. Autumn is the time of year to enjoy the cooler weather and colourful foliage of North America, so start planning now. Book your award at www.americanairlines.co.uk or call 0845 7567 567. See more information on MileSAAver awards at www.aa.com/aadvantage.

*Travel is not valid to or from Central America. Return to Top

7 Miles for every purchase on the

Citi / AAdvantage® Credit Card

Why puzzle over which credit card offer to accept? Sign up for the Citi / AAdvantage® credit card and begin earning AAdvantage miles right away. When your card is issued, you will earn up to 5,000 bonus miles. Thereafter, you will earn one mile for every £1 spent on purchases with the card. In addition to purchases, you can also earn miles by using your card at more than 100 other participating companies, including British Airways, Aer Lingus, Iberia, SWISS, SN Brussels Airlines, Avis, Hilton, Marriott, and Savoy Hotels. Visit AA.com to see a complete list. To apply* or receive more information, including extra benefits such as travel insurance and purchase protection, call 0800 783 7788 or visit www.citicards.co.uk.

*Subject to status and normal credit checks proving satisfactory. Written credit quotations are available on request from CitiFinancial Europe plc, PO Box 54, Salford M5 3BP. Applicants must be aged 18 or over and UK residents.

AAdvantage is a mark of American Airlines, Inc.

Get UK special offers by e-mail, plus 500 miles Visit www.americanairlines.co.uk today and register online for Net SAAver® e-mail and earn a one-time bonus of 500 AAdvantage miles*. You’ll receive monthly notification of our American DreamDeals, special fares available from the UK, news of any mileage offers and promotions specifically for UK residents, and the original Net SAAver e-mail with special offers for weekend travel within and from the U.S.

*Bonus miles do not count towards elite-status qualification. Return to Top

TERMS AND CONDITIONS

American Airlines reserves the right, in its discretion, to change AAdvantage programme rules, regulations, travel awards, and offers at any time without notice, including the right to, among other things, (1) modify or cancel any award or offer, (2) change programme benefits, mileage levels or rules related to mileage credits or travel awards, or (3) add embargo dates, limit award travel seat availability, or otherwise restrict travel awards or offers. American may make these changes even if use of accumulated mileage credits or awards is affected. The accumulation of mileage credits does not entitle members to any vested rights. Members may not rely upon the continued availability of any award or award level, and may not be able to obtain all offered awards for all destinations or on all flights. American further reserves the right to end the AAdvantage programme upon six months notice. AAdvantage travel awards, mileage accrual and special offers are subject to government regulations. American is not responsible for products and services offered by other participating companies. Any applicable fees, taxes or charges (whether enacted by a governmental authority or otherwise) are the responsibility of the passenger and/or the member. Schedules are subject to change without notice. Service is subject to government approval. All dollar amounts are stated in U.S. dollars, unless otherwise noted. For complete AAdvantage programme details, visit www.aa.com/aadvantage. Bonus Mileage to the U.S.: Registration prior to travel is required. Offer applies only to AAdvantage members residing in the UK or Europe who purchase and fly on eligible, published-fare tickets. Schedules are subject to change without notice and subject to government approval. Offer is valid only on transatlantic return travel marketed and operated by American Airlines. Flights operated by our codeshare participants are not eligible for this promotion. Return travel must be completed by 14 March 2005, to be eligible for the bonus. For the purpose of this promotion, a return trip will be defined as travel which must be in the same purchased booking class for both the departure and return flight segments. Mileage bonuses shown are cumulative and represent the total bonus which will have been earned upon completion of the first, second or third return trip to or from the selected destination(s). Bonus miles do not count towards elite-status qualification. Offer cannot be combined with any other mileage promotion. The number of return trips flown in First/Business/Full-Fare Economy Class (booked in A, B, D, F, J, P, or Y) will be counted separately from the number of return trips flown in Discounted Economy Class (booked in H, K, or M) for the purpose of achieving the second and third bonus levels for each. Additional restrictions may apply. Sofitel Hotels and Resorts: Subject to availability at the time of booking, a certain number of allotted rooms, and the terms and conditions of the Sofitel Weekend Invitation rates. Offer valid for stays on Friday, Saturday, or Sunday nights only. This offer cannot be combined with any other promotion. You must quote Booking Code WAA at the time of booking. Bonus mileage offer is based on rack, published corporate, preferred corporate, company, and Sofitel Weekend Invitation rates only. Marriott and and Resorts: Rates vary by season and resort and are per room, per night, based on double occupancy. Bookings must be made at least seven days prior to arrival. Full nonrefundable payment is required at the time of booking. No changes or cancellations. Embargo dates and other restrictions apply.

AA.com, AAdvantage, AAdvantage Cruise, AAdvantage Dial-In, AAdvantage Dining, AAdvantage eSummary, AAdvantage Executive Platinum, AAdvantage Gold, AAdvantage Platinum, AAnytime, Admirals Club, AmericanAirlines, American Eagle, AmericanAirlines Vacations, AmericanConnection, MileSAAver, and PlanAAhead are marks of American Airlines, Inc. American Eagle and AmericanConnection® carriers are regional airline associates of American Airlines. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. All other trademarks referenced are trademarks of their respective companies. 8 Reservations: We’re in the 020 7365 0777 in London business of bringing 0845 7789 789 outside London 01 602 0550 in Ireland people together. AAdvantage Customer Service: Use your AAdvantage miles to get you places you 0845 7567 567 in the UK want to go, so you can spend time with the people you 01 602 0553 in Ireland care about! Award claim fax: 020 8572 8727 or visit www.aa.com/aadvantage or www.americanairlines.co.uk

AcAdvantage Programme Participants Airlines oneworld™ Members AmericanAirlines®/American Eagle® / AmericanConnection® carriers ■ Aer Lingus ■ British Airways ■ Cathay Pacific Airways ■ Finnair ■ Iberia ■ LanChile/LanPeru ■ Qantas Airways

Additional Airline Participants Air Pacific ■ Air Tahiti Nui ■ Alaska Airlines/Horizon Air ■ EL AL American Airlines transatlantic routes ■ TACA ■ Hawaiian Airlines ■ Mexicana ■ Japan Airlines ■ SN Brussels Airlines ■ Southern Winds ■ SWISS ■ TAM ■ Turkish Airlines From To Car Hire Glasgow Chicago O’Hare* ® ® Alamo Rent a Car ■ Avis ■ Budget Rent a Car ® ® ® London Gatwick Dallas/Fort Worth, Raleigh/Durham ■ Dollar Rent a Car ■ Europcar ■ Hertz ■ National Car Rental ® London Heathrow Boston, Chicago O’Hare, ■ Thrifty Car Rental Los Angeles, Miami, New York JFK Credit Cards Royal Bank of Scotland® / AcAdvantage® MasterCard® Manchester Boston*, Chicago O’Hare, Miami* ® ® ® ■ c Citi / AAdvantage Visa Schedules and destinations are subject to change without Hotels ® notice. For the latest transatlantic schedules, see AmeriSuites ■ Aruba Sonesta Resorts at Seaport Village ■ Baymont Inns & Suites ■ Best Western International ■ Caesar ® ® ® www.aaeuroschedule.info. Park ■ Choice Hotels ■ Clarion ■ Comfort Inn ■ Comfort Suites ® ® ® ■ Conrad ■ ■ Hotels and ® ® ® *Seasonal route Resorts ■ Doubletree ■ Drury Inns & Suites ■ EconoLodge ® ® ■ Embassy Suites Hotels ■ Fairfield Inn by Marriott ■ Fairmont MR Hotels & Resorts ■ Fiesta Americana Hotels & Resorts/Fiesta Earn 500 miles and receive your MR MR Inn ■ Fiesta Americana Vacation Club ■ Forum Hotels ® AAdvantage statement by e-mail ■ Four Points Sheraton ■ Golden Tulip Worldwide ■ Hampton ® ® ® Inn ■ Hampton Inn & Suites ■ ■ Hilton ® ® SM ■ ■ Club ■ Holiday Sign up for the AAdvantage eSummary monthly statement ® ® Inn Express ■ Hotels ■ Homewood Suites by ® ® ® before 31 March 2005, and you will earn a one-time bonus of Hilton ■ Hotels & Resorts ■ Inter•Continental Hotels 500 AAdvantage miles*. As a subscriber, you will receive and Resorts ■ Le Méridien Hotels & Resorts ■ ® ® ■ The Luxury Collection ■ MainStay ■ Mandarin Oriental Hotels your monthly account activity, the latest programme news, ® ■ Marriott Conference Centers ■ Marriott Hotels & Resorts SM personalised messages, and offers from AAdvantage ■ Marriott Vacation Club International ■ Millennium and Copthorne Hotels ■ New Otani Hotels ■ programme participants. ® ■ Omni Hotels ■ Pan Pacific ■ Park Hyatt Hotels ■ Prime Hotels ® ® To register, visit www.aa.com and go to the AAdvantage & Resorts ■ Quality Inn ■ Worldwide ■ Raffles ® section. Click on My Account and log in with your AAdvantage Hotels & Resorts ■ International ■ Renaissance Hotels ® ® number and password. Click on the E-mail Subscriptions tab. ■ Residence Inn by Marriott ■ ■ St. Regis ■ The Savoy Group ■ ■ Shangri-La Hotels & Resorts Select Subscribe next to the AAdvantage eSummary option and ■ Sheraton Hotels & Resorts ■ Shiloh Inns Suites Hotels ® then click Submit. ■ Sleep ■ Sofitel Hotels & Resorts ■ Sol Meliá Hotels & Resorts ® ■ SpringHill Suites by Marriott ■ SRS–WORLDHOTELS ® ® ® *Bonus miles do not count towards elite-status qualification. ■ by Holiday Inn ■ by Wyndham ■ Summit Hotels & Resorts ■ Swissôtel Hotels ® & Resorts ■ ■ TownePlace Suites by Marriott ™ ■ Traders Hotels ■ ■ West Coast Hotels ■ Westin ® Change fee eliminated Hotels & Resorts ■ Wellesley Inns & Suites ■ Wyndham Hotels & Resorts If you have an AAdvantage MileSAAver award* ticket and need Special Services and Retail to make changes to the dates or times, you can now do so at TM 1-800-FLOWERS.COM ■ The AcAdvantage Cruise Programme SM no charge. American Airlines eliminated the $100 fee for these ■ AcAdvantage Dining Programme ■ AcAdvantage Marketing SM changes earlier this year. A fee will continue to apply for changes Programmes ■ AmericanAirlines Vacations ■ FTD.COM ■ to origin and/or destination airports on ticketed award travel. Rentaphone For more information on MileSAAver awards, please visit Mileage earned counts towards elite member status. www.aa.com/aadvantage. Some restrictions may apply.

*Formerly known as PlanAAhead® awards Return to Top ©2004 American Airlines, Inc. All rights reserved. 0904/UK-N Printed in the USA. 9