AGENDA - GENERAL/FINANCE COMMITTEE Wednesday, November 11, 2020

A Regular Meeting of the General/Finance Committee will be held on Wednesday, November 11, 2020, at 9:00 a.m., electronically from the Council Chambers, Municipal Offices, Port Carling, .

NOTICE: The General/Finance Committee meeting will be held ELECTRONICALLY from the Council Chambers, Municipal Office, Port Carling, Ontario, in accordance with section 238 of the Municipal Act, 2001.

As part of the Township’s response to stop the spread of COVID-19, the Municipal Office remains closed to the public until further notice.

Members of the public may observe the proceedings by accessing the live webcast: view here

If the live webcast fails, the meeting recording will be posted at: https://muskokalakes.civicweb.net/Portal/

Public participation in this Electronic Meeting may occur through viewing the webcast and/or providing comment regarding specific agenda items at the following email address. Please ensure that the specific agenda item is identified in the subject line of your email. [email protected]

Following the publishing of this agenda, public comments (maximum 2 minutes on any agenda item) may be provided by registering with the Clerk or designate by emailing [email protected] by 9:00 a.m. on Tuesday, November 10, 2020. If registrations are received, the Clerk or designate will issue a Supplementary Agenda pursuant to the Council Procedure By-law. Meeting invitations will be issued to those who register. Page

1. CALL TO ORDER

2. ACKNOWLEDGEMENT OF SUPPLEMENTARY AGENDA

a. Chair to verbally acknowledge supplementary agenda.

3. DISCLOSURE OF PECUNIARY INTEREST

4. INVITED DELEGATIONS

a. Suzanne Craig, Integrity Commissioner to attend at 9:00 a.m. Re: Integrity Commissioner Mid-Term Training. (Approximately 1 hour time allocation.)

b. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 4 - 30

1. Jon Hambides, POMAX Limited to attend Re: Fire Master Plan Update. (Refer to Report, item 7.a.).

2. Gloria Gardner and Carol Mitchell, Pickleball to attend Re: Request for Indoor Winter Pickleball - Covid 19.

3. Norah Fountain, Executive Director, Muskoka Lakes Chamber of

Commerce to attend Re: Annual Report and Work Plan as per the Memorandum of Understanding. 2020 Draft Annual Report 2020 Tourism and Business Community Enhancement Work Plan 2021 Draft Tourism and Business Support Work Plan

5. PUBLIC WORKS (ROADS AND INFRASTRUCTURE) **

a. Report from the Director of Public Works Re: Access Controls - 31 - 34 Huckleberry Rock Trail Property. (This item was requested at the October 14, 2020 General Finance Committee Meeting.) Report

6. CORPORATE SERVICES (FINANCE, ADMINISTRATION, HUMAN RESOURCES)**

a. Report from the Director of Financial Services Re: Financial Update - Q 35 - 43 3 ended September 30, 2020. Report

b. 2020 Capital Program Status Overview 44 - 57 Presentation

c. Report from the Clerk's Assistant Re: Proposed License Agreement – 58 - 60 Black – Roll 4-3-045 Report

d. Report from the Corporate Administrator Re: 2019 Annual Accessibility 61 - 86 Status Report under the Accessibility for Ontarians with Disabilities Act. Report 2019 Annual Accessibility Status Report

7. COMMUNITY SERVICES (COMMUNITY, FIRE, PARKS AND TRAILS, LIBRARY)**

a. Report from the Fire Chief Re: Fire Master Plan Update. 87 - 89 Report

b. Report from the Fire Chief Re: Calgary Foundation Donation to the 90 - 91 Minett Firefighters Association Report

c. Minutes of the Public Library Board meeting held on September 15, 92 - 93 2020. Minutes

8. ECONOMIC DEVELOPMENT AND GRANTS (VISIONING, ECONOMIC DEVELOPMENT, GRANTS)**

a. Minutes of the Economic Development and Grants Committee meeting 94 - 96 dated September 30, 2020 Minutes

b. Report from the Communications & Economic Development Specialist 97 - 99 Re: Township Winter Initiatives

Page 2 of 99

Report

9. UNFINISHED BUSINESS

10. NEW BUSINESS

a. District Municipality of Muskoka Updates.

b. Community Events Update.

11. COMMITTEE IN CLOSED SESSION

12. ADJOURNMENT

a. Consideration of a resolution to adjourn.

** Each Public Works, Corporate Services, Community Services and Economic Development and Grants item will have the following format: • Staff Report/Comments • Public Comments, if required (Received by email on items of business) • Discussion/Debate • Committee Recommendation

A copy of this agenda is available in alternative formats upon request.

The open session meeting will be webcast and video recorded.

Page 3 of 99 2020 ANNUAL REPORT

DRAFT CONNECTIONS • COMMUNITY • SUPPORT • PROSPERITY

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 4 of 99 2020-2021 BOARD OF DIRECTORS

CHELSEY PENRICE SPENCER MORLAND ANDREA PETERS GREG MURPHY JEAN-ANN BARANIK Past President President Vice President Secretary-Treasurer Secretary

PETER KELLEY ALEXANDRA MACDONALD BOB BODEN MARCIE RODRIGUES KELLEY COVILLE

CHAMBER STAFF

Norah Fountain, Executive Director Katelyn Broad, Manager Business Development and Communications

MATT ROUSE CHRIS NEAR NORAH FOUNTAIN KATELYN BROAD

Connections. Community. Support. Prosperity. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 5 of 99 PRESIDENT’S MESSAGE

2018 was another great year to be a Chamber Day at Queen’s Park, meeting with ministers member. We are pleased to provide you, our to express our local need for better Internet members and partners, with this 2018 Annual infrastructure and storm water management and Report, and want to thank you for your continued to ask that Muskoka be once again included in the investment in the long-term success of the Northern Ontario Heritage Fund. Muskoka Lakes business community. As we look ahead into 2019, we are excited Your continued support enables us to continue to find new ways to engage members and help our work as a champion for local business and a Muskoka Lakes continue to thrive and prosper. strong economic environment. We’re especially honoured to be the smallest Chamber ever to host (with the help of our Keeping you connected, informed and equipped partners at the Gravenhurst Chamber) the 107th to grow your business is what we strive to do, Annual Ontario Chamber of Commerce Annual and certainly the Chamber is one of the most Meeting and Convention in Minett in May 2019. effective ways to gain visibility for your organization. We are also working hard with our partners and Signature events such as SpotlightPRESIDENT’S on Muskoka developing initiatives to try and help businesses Lakes, Midday Madness and our monthly Business find the staff they need to grow. You’ll find us at After Hours offer excellent networking opportunities job fairs again this year promoting careers for and help recognize and celebrate our members.MESSAGE your businesses and the benefits of working in Community events we organize, such as the Muskoka Lakes. Bala Santa Claus Parade and MuskokaTO Lakes COME IN Christmas Market showcase the commitment of our As always, we will continue to seek your input, businesses and to the community overall. Helping to participation and feedback from our vibrant and bring people into our downtownsDECEMBER in the off season active membership 2020 and count on the leadership remains at the forefront of our initiatives. of our dedicated board and hardworking, knowledgeable staff. Programming such as our upcoming Discover Ability workshop and WSIB certified Emergency First Aid Thank you for your continued belief and and CPR course, along with marketing and social investment in your Chamber and have a happy, media workshops, are offered so you can hone your prosperous 2019. business skills and stay compliant with regulations. Our Member Benefits program (such as the excellent Chambers Plan health insurance plan) help you retain employees and save you money.

We are also proud of our advocacy efforts. For the first time, our Chamber manager and CHELSEY PENRICE advocacy committee chair attended Advocacy President

I want to congratulate the Chamber on a wonderful presentation yesterday to the SCFEA (provincial Standing Committee on Finance and Economic Affairs). You were articulate, powerful, respectful, professional, and direct in your arguments as to why Broadband needs to be an essential service.” “ - TOWNSHIP COUNCILLOR, BARB BRIDGEMAN

2020 Annual Report | 3 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 6 of 99 MARCH YEAR IN REVIEW • Sponsored and Booth at South Muskoka Job Fair • Advocacy Day at Queen’s Park • Business After Hours and Ribbon Cutting – Gordon Dalziel, JANUARY RP, Muskoka Lakes Health Hub • New 5-year Strategic Plan in development with Chamber Board • Chamber office closes due to COVID-19 order and regional community input gathered in December 2019 • Began Weekly Virtual Networking Events • Launched Workforce Development Video and Social Media • Added COVID-19 Resources to Chamber Website Ad Campaign “Live Work and Play in Muskoka Lakes” • Letter to Township Council Requesting tax payment deferral • Business After Hours – Muskoka Lakes Farm and Winery program due to COVID-19 (With Parry Sound and Area Chamber of Commerce) • Letter to District Council requesting Bridge Financing Support • Succession Planning Workshop (a Recovery Fund) for businesses • Regional Innovation Strategy Group Meeting • 2020 Muskoka Lakes Directories Delivered • Township Economic Development and Grants • Sent almost daily COVID resource related messages to Members Committee/Helped Develop New Township Economic Development Strategy

APRIL • Lobbied for Recovery Funds for businesses and non-profit organizations to all levels of government (specifically District FEBRUARY & FedNor) • Business After Hours – Rosseau Retreat • Proposal for Muskoka Economic Recovery Fund provided to • Andy’s House Announcement District • Ontario Economic Report Launch • “Beyond the Likes” Advanced Social Media Workshop • Business After Hours – Muskoka Grown • Google 360 Photo Shoot • 100 Women Who Care Meeting • District approves Muskoka Economic Recovery Fund • Bala Cranberry Festival Annual Meeting request: commits $750K • FedNor commits $2.1million for Muskoka Economic Recovery Fund • Moderated Panel with MP, MPP and Mayors Phil Harding and Graydon Smith • First Ever Virtual Chamber Annual Meeting • Launched Virtual Trivia Wednesdays • Hosted first Virtual Regional Innovation Strategy Group Meeting Note: Two WSIB First Aid sessions in Bala and Port Carling cancelled due to COVID-19 MAY • Teleconference meeting with Tourism Minister Lisa McLeod • Chamber Strategic Plan approved • Muskoka Queer Film Festival organized on behalf of Muskoka Pride • Ordered Outside News Boxes to Display Print Marketing Materials

Connections. Community. Support. Prosperity. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 7 of 99 JUNE SEPTEMBER • Reopening of Chamber Office with Limited Visitor Access • Social Media Campaign to promote business continuing through • Your TV Muskoka interview, Re: Muskoka Economic fall – Includes Business Profiles and Changing Hours Recovery Fund (also press coverage in local newspapers) • Launched 3rd Annual Muskoka Cranberry Route • Regional Focus and Pre CTV Shoot Meeting with Bala Chamber Members • Township Economic Development Committee Meeting • Hosted Virtual Job Fair and received Press Coverage • CTV Ad Shoot in Bala • Launched Customer Relationship Management System for Improved Member service • Promoted Rosseau Farmers Market (through to Thanksgiving) JULY • CTV Television Ad Campaign and Radio Campaigns promoting Bala as a safe place to visit to support hyper local tourism strategy • Muskoka Economic Recovery Fully Taken Up – 17 Chamber OCTOBER Members were funded within Muskoka Lakes • Entered into Student Work Placement Partnership to provide • Cottage Country Chamber Network Meeting (organized in Wage Subsidies to businesses hiring students to ensure unique needs partnership with Orillia Chamber) • Launched SantaVisits.ca of Cottage Country Chambers being considered by all levels • Promotion of Township Official Plan and Strategic Plan of government Public Consultations • Lobbied successfully for Non-Profit Organizations to have • Social Media Campaign continued – Business Profiles access to new RRRF (Rural Regional Relief Fund) • Hosted Regional Innovation Strategy Meeting • Visitor Information Centre fully re-opened to Public • Helped businesses access and complete CTAF (COVID • Partnered with Gravenhurst Chamber to produce and distribute Technology Adoption Fund) and United PPE grants “Bear With Us” series of Mask and Social Distancing signage • Small Business Week – Virtual Events Promoted • Launched Cottage Country Spirit paid social media campaign • Shop Local Social Media Campaign to counter • Township Economic Development Committee Meeting Amazon Prime Days • Presented Broadband as Essential Infrastructure to Ontario’s • Chamber Moderates Business Round Table with MP Scott Standing Committee on Finance and Economic Affairs Aitchison and MPP Norm Miller • Developed plan for ShopMuskokaLakes.com • Engaged in Canadian Chamber of Commerce AGM and Policy Convention • Your Backyard is Waiting Marketing Campaign • Township Economic Development and Grants Committee Meeting • Member, Muskoka Employment Partnership Steering Committee AUGUST • Canada United Campaign culminating in Canada United NOVEMBER Weekend August 28-30 • 2020 Update to Township • Deputation to District Public Works and Engineering Committee • Board Training Lunch and Learn • CrossFit Muskoka Ribbon Cutting • Give the Gift of Local Shop Local Campaign • Post Media Port Carling Ad Campaign • Dine Local Takeout Campaign • Began IPAC (Infection Prevention and Control) Certification Process DECEMBER • Managing Registrations and Virtual Visits with Santa • Virtual “Parade” of Holiday Messages from Businesses and Community Groups • Matching Funding Support Campaign for West Muskoka Food Bank Holiday Food Drive • Production of Embrace the Chill Winter Campaign

2020 Annual Report | 5 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 8 of 99 2020 HYPER LOCAL MARKETING CAMPAIGNS

IT WAS A ROLLER COASTER YEAR IN SO MANY WAYS, INCLUDING WHEN IT CAME TO TOURISM AND OTHER MARKETING CAMPAIGNS.

When it was safe for people to visit, the focus became on travel within Ontario and the Chamber acted to ensure that businesses in Muskoka Lakes could benefit from that focus.

The focus changed to hyper local – encouraging local residents to re-discover their own backyards. After high season, the highlight was on businesses staying open – some longer than in other years – to serve the anticipated increased number of people staying in Muskoka Canada United Campaign – as opposed to returning to city or winter homes. in support of local businesses.

MARKETING INITIATIVES CHALLENGE: KEEP LOCAL EXPERIENCES TOP OF MIND • Discover Our Trails and Neighbourhoods Campaign • September & October Muskoka Lakes Social Media Business Profiles (23 members featured) • Your Backyard is Waiting #MuskokaLakes Fall Campaign • Embrace the Chill Winter Campaign (into 2021) • Canada United and Cottage Country Spirit Campaigns (37 members featured)

Connections. Community. Support. Prosperity. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 9 of 99 ADVERTISING INITIATIVES THERE’S SO MUCH TO SEE – SAFELY – IN OUR CHAMBERHOOD • Workforce Attraction Social Media Marketing • Bell Media Television and Radio Buy promoting Bala • National Post Media Buy promoting Port Carling • Virtual Job Fair and Summer Job Highlights (30 members highlighted) • Summer/Fall Cottage Country Spirit Campaign (Explorers’ Edge voucher campaign for residents) • 2020 Muskoka Lakes Directory • 2020-2021 Muskoka Lakes Visitor Guide

E-BLAST MARKETING PROVIDED COVID SUPPORT AND SHARED BUSINESS COMMUNITY NEWS.

We generally send twice weekly e-newsletters to keep members informed and up-to-date with the latest Chamber news. We also offer our members a paid opportunity to advertise their businesses or events to our dedicated contact list of over 700+ people. As of November 1, we shared 111 e-blasts to keep the community informed.

2020 Annual Report | 7 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 10 of 99 MUSKOKA LAKES TOURISM: UNDERSTANDING ROLES AND RESPONSIBILITIES

DESTINATION CANADA (formerly Canadian Tourism Commission) Markets Canada internationally and is funded by federal government. DESTINATION Mission: to grow Canada’s tourism export revenues and support CANADA industry partners.

DESTINATION ONTARIO Destination Ontario (legally known as Ontario Tourism Marketing Partnership Corporation - OTMPC). Markets Ontario nationally and internationally and is funded by Ontario government. GOVERNMENT OF ONTARIO RTO 12 EXPLORERS’ EDGE One of 13 Regional Tourism Organizations set in place and funded by the Ontario Ministry of Tourism & Culture to identify & implement regional priorities allowing for more consistent marketing of Ontario’s Tourism Regions. It normally markets the RTO12 region (Muskoka, Almaguin Highlands, Parry Sound, Loring-Restoule, Algonquin Park) internationally and supports product development, investment attraction, and workforce development. During DESTINATION EXPLORERS’ pandemic, RTO 12 supported hyper local tourism efforts. ONTARIO EDGE MUSKOKA TOURISM MARKETING AGENCY A not-for-profit membership association funded by both the District of Muskoka and private sector members. Mission is to market Muskoka, primarily in Ontario and northeastern U.S. It also engages in some localized MUSKOKA product development with partners, such as the Township of Muskoka Lakes TOURISM and Muskoka Lakes Chamber of Commerce. Its Muskoka Visitor Guide has a dedicated Muskoka Lakes section provided by the Muskoka Lakes Chamber.

TOWNSHIP OF MUSKOKA LAKES The municipality has an Economic Development Strategy that recognizes tourism as a primary economic driver. It partially funds the Muskoka Lakes TOWNSHIP OF Chamber of Commerce as its tourism marketing and delivery partner for MUSKOKA LAKES Muskoka Lakes and engages with the Chamber and other partners in tourism product development and promotion.

MUSKOKA LAKES CHAMBER OF COMMERCE A not for profit membership-based business association funded by private sector members, the Township of Muskoka Lakes and through fundraising MUSKOKA LAKES (advertising and events). The object of the corporation is to promote and CHAMBER improve trade and commerce and the economic, civil and social welfare of the Township of Muskoka Lakes, an object which aligns with the Township’s economic development strategy.

TOURISM TOWNSHIP OFFICE CHAMBER

INFORMATION CENTRE FIRE HALL THE CHAMBER’S TOURISM ROLE chat, merchandising and distribution of marketing materials and marketing campaigns including targeted ARENAmedia buys. BOAT LAUNCH The Chamber provides frontline visitor information and hyper local tourism marketing services. Its goal is to guide visitors to It also markets Muskoka Lakes to a widerPUBLIC Ontario LIBRAR audienceY FARMERS’ MARKET attractions and businesses in Muskoka Lakes and surrounding through visitor guide publications and advertising campaigns. environs with a view to increase tourism spend and time here. The Chamber partners with the Township on some of these POST OFFICE PUBLIC WASHROOMS The Chamber employs a variety of marketing tactics: in person initiatives and is requesting Township funding again in 2021 for Connections.information services, Community. digital response via Support. 24/7 website Prosperity. and mobile its tourism, marketing, business and community support efforts. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 11 PofARKING 99 COMMUNITY CENTRE

WATER TAP PARKLAND

WATER BEACH

LEGION SHOPPING & DINING DISTRICT

POLICE STATION TOWN DOCKS

LOCKS RAILWAY MUSKOKA COMMUNITY HIKING HEALTH HUB MUSKOKA LAKES VISITOR TRAFFIC

Visitor statistics gathered from May - October 2020.

WELCOME TO OUR CHAMBERHOOD WE WELCOMED 46 NEW MEMBERS IN 2020 WHAT OUR VISITORS SAY. The following are sample comments from our - Ask4Design - ECCM Electrical Contracting 2020 guest book. - North Granite Ridge Golf Course - The Cottage Butcher - Art on Stone + - Ice Dreams Soda Shop JDN Photography Canada - Duff’s Cottage Very informative staff.” - BASK Insulation - Kettering “ - Portside Fusion - CrossFit Muskoka Love all the stores, you guys offer everything - Trinity All Saints Anglican Church - Ontario Mould Specialists “imaginable. ” - Apex Construction Muskoka - Smiths Property Care - Rosseau Bakery & Variety - ARD Trade & Consulting - Susan & Stephen Brown, - Touchstone on Lake Muskoka Your staff was informative and most helpful. Forest - Hill Real Estate - Lakeshore Manufacturing “Thank you so much!” - Gordon Dalziel RP Psychotherapist Services Ltd. - Environmental Pest Control - Rob Gergis The Boat Builder Excellent service and so essential to help me at the - Creative Muskoka Cards - Marigold Unique Flavour “last second today. Katelyn was great!”​ - Design North Inc. - Lead Stop Specialists - Namas’tay In Muskoka - Aspen Valley Wildlife Sanctuary - Beachside Cottages on - True North MVMNT I teach advertising/marketing and creativity at OCADU (university). This work is great. You have made a Lake Muskoka - Muskoka Lakes Hotel Suites “ terrible pandemic something that attracts attention, - House on the Hill B & B - MBA Mediation memorable and very, very interesting to all age - Martin Weber - David Sword groups. (Re Bear With Us/Social Distancing Posters)”​ - Fowler Construction - Let’s Get Physio Muskoka - Interiors on the 45th - 5Hundreds - Murray Mckeown – - Ice Cream & Bean Will have to come back for sure!” Keybase Financial - Genova Ceramic Tiles Corp “ - Action First Aid Inc. - Rosewood Cottage Care Glad to be here. Looking forward to getting to know - Northern Reflections Contracting “the area. Thanks for your help!” ​ TOP REASONS FOR DROPPING IN What a charming town! Stay safe!” INFORMATION (everything from trail information to where to “ eat to where to get a plumber) • WIFI • OFFICE SERVICES Beautiful Country.” (computer use, printing, fax, scans) • WASHROOM “ MAP/DIRECTIONS • ACCOMMODATIONS (often staff Beautiful town as much as I remember from my housing related) “childhood trips on the 169 to Sudbury.”

DID YOU KNOW: The average visitor to our region spends $141 (down from $165 in 2016). If even just 200 of the visitors we advise spend that amount, we are helping to put $28K into VISITORS TRACKED AT OUR the local economy. The drop in spend is also an opportunity to INFORMATION CENTRE IN BALA THE FOLLOWINGwork harder DELEGATIONS to drive visitors WILL to buy COMMENCE local. *2017 statistics AT 10:00 a.m. 1. Jon Hambides,FROM P... PageMAY TO12 ofOCTOBER 99 2020: 756 WHAT DOES THE CHAMBER DO ON AN ONGOING BASIS?

BUSINESS DEVELOPMENT

• Workforce attraction and job matching • Host or participate in regional innovation strategy meetings • Writing grants for business related projects (RED, Broadband) • Assisted business to gain OCE funding – $75,000 for • Business consultations in partnership with funding and other one business business members, such as Muskoka Small Business Centre • Assist businesses in connecting with the Township and local banks • Run business development workshops • Custom one on one business support, e.g, Help businesses • Obtain funding from Federal and Provincial sources for with business plan development, websites and grant staffing to support Chamber initiatives including visitor applications information centres • Sponsor, organize and participate in Muskoka job fairs • Highlight member businesses with brochures and business • Produce Muskoka Lakes Directory highlighting members cards in the office. • Share social media posts promoting local businesses • Provide list of members to public seeking services, • Muskoka Lakes information booth at events e.g, builders, hairdressers, real estate agents etc • Staff housing availability on website and at the office • Represent members at community events such as Impact Awards and member group AGMs. • Provide group benefits providers and business discounts • Host or organize Chamber meetings with Political Leaders • Direct businesses to labour/business environment statistics • Organize and market Shop Local Initiatives, including targeted media buys

Connections. Community. Support. Prosperity. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 13 of 99 EVENTS • Member of Canadian Chamber of Commerce and Ontario Chamber • Business After Hours of Commerce and provided input • Manage events, such as the Bala into policy directives of both Santa Claus Parade and Port Carling organizations (e.g., Broadband, Midday Madness Flooding Mitigation, Small Business Support, Housing) • Support special community events • Trek to Bethlehem support including meeting space TOURISM • Bala Cranberry Festival support • Operate Visitor Information Centres • Muskoka Lakes Christmas Market in Bala and Port Carling (not in (attracting 1000+ visitors) Port Carling during pandemic) and maintain info kiosks throughout area • Promote community events with events calendar, e-blasts, social • Recruit and train “Tourism media sharing Ambassadors” to staff info centres • Provide volunteers and promote • Run familiarization Tours of Township events Muskoka Lakes • Host Municipal All Candidate • Track visitor statistics with custom built capture system Meetings • Provide information to visitors using multiple communications channels (in- COMMUNICATIONS person, 24/7 chat, social media, etc) • Muskoka Visitor Guide: help • Develop tourism products with focus with editorial, photography and on all season events (presently new distribution of 141K Embrace the Chill winter campaign • Produce, print and distribute and All Season Contest campaign in Muskoka Lakes Directory production) • Maintain events calendar on website • Produce Tourism Marketing and post blogs campaigns and Media Fam Tours • Weekly e-blasts to members COMMUNITY SUPPORT • Share social media postings promoting businesses and non profits • Provides meeting space for • Provide information about local community groups services such garbage pickup and • Provide WiFi, scan, fax, photocopying transportation and computer support to anyone • Regular Social Media Shout Outs requiring it highlighting Chamber members • Provide temporary working space (30+ businesses highlighted during for cottagers and traveling business summer season alone), where to people dine and takeout, where to shop • Collect donations and promote fund-raising events such as Andy’s ADVOCACY House, Food Bank and Legion concerts among others • Participate in Regional Innovation • Only public washroom in Bala north Strategy of Bala Falls Rd. • Represented local businesses at • We are the face to face Google for Queen’s Park Advocacy Day, meeting everyday questions with Ministers and policy staff

2020 Annual Report | 11 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P... Page 14 of 99 OUR OUR VISION: Drive economic prosperity BUSINESS through connectivity, education, and advocacy. CCASE #Chamberhood Strategic Plan 2021-2024

CONNECT COMMUNICATE ADVOCATE STRENGTHEN EDUCATE

• Local network building • Clear Chamber benefits • Pandemic support • Partnerships • Identify educational and action planning • Refine marketing and recovery • New revenue streams needs • Business connections • New digital tools • Identify member • Define membership • Technology/digital • Township connection • Target messaging needs value training • Connection to • More Check Ins • Implement new and • Increase member • New formats members innovative tactics revenue for training • Champion change • Succession planning • Member mentorship • Source local experts

Learn more about the Chamber and Muskoka Lakes by visiting our website: www.MuskokaLakesChamber.ca

Address: Box 536, 3181 Muskoka Road 169 Bala ON P0C 1A0 T: 705 762-5663 | E: [email protected]

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00@muskokalkscc a.m. 1. Jon Hambides, @muskokalkscc P... Page 15 @muskokalakeschamber of 99 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Muskoka Lakes 2020 Tourism and Business Community Enhancement Work Plan – 2020 Report The parties share a mutual objective to increase economic growth and prosperity in Muskoka Lakes. This work plan is developed to ensure clarity and reduce duplication of efforts. The work plan shall be of sufficient detail to provide an understanding of the work that will be completed in the year in relation to tourism promotion, visitor and business services.

PRIORITY AREA 1 – Visitor Information Services Objective Action Timeline Notes Objective Met Y/N/Exceeded Tourism Information Maintaining a year-round visitor Q1-Q4 Some Ontario Travel Yes (perhaps Centre information centre in Bala to support all centres did not open Exceeded when season tourism, including collection of this year. Chamber compared to other Info visitor usage statistics. added digital tools Centres that did not for 24/7 response to even open) online inquiries. Advertise for and hire summer students to Q2-Q4 Yes act as tourism ambassadors for Muskoka Lakes. They help serve tourists, and provide distribution, merchandising and distribution assistance. Take Student Tourism Ambassadors on full familiarization tours of Muskoka Lakes. Provide free WI-FI that can be accessed Q1-Q4 Yes by visitors. Maintain a computer work station and Q1-Q4 Yes dedicated printer as a resource for Page 16 of 99 visitors. Provide scans, printing, copy, and fax services. Help guide people using digital devices. Provide public washroom facilities. Q1-Q4 Due to Covid-19, Yes washroom access was limited from March–May. THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Actively pursue and collect Muskoka Q1-Q4 Yes Lakes based rack cards and promotional materials to be provided to customers visiting the tourism information centre. Secured storage space for marketing Q1-Q4 New this year. Yes materials. Mobile Information Set up and staff booths promoting Q1-Q4 Due to Covid-19, No Services Muskoka Lakes at events such as the these listed events Gravenhurst Boat Show, Home Builders were cancelled. Show, Cottage Life Show, Farmers’ However Chamber Market, and potentially Muskoka Airport did have presence at (presently in discussion). virtual partner events. Place and maintain brochure racks in key Q1-Q4 Yes locations and refill twice weekly or as required. E.g. Bala Freshmart, resorts, downtown kiosks, etc. Where necessary, purchase outdoor literature racks (e.g. Port Carling Foodland).

Metrics Notes Reported Tracked from May-October and only people who 756 Total number of visitors served came physically into the office (not those who picked up information on outside racks). Not open in May to the public except by June – 22 Visitor statistics per month appointment only due to Covid-19. July – 223 Aug – 257 Sept - 122 Oct - 90 Information/WIFI/Office

Page 17 of 99 Top reasons for visiting the information Services/Washroom/Maps/ centre/Muskoka Lakes Directions/Accommodations Cancelled due to Covid-19 0 Total number of events attended to promote tourism Added 4 new Outdoor News Racks – 250+ Number of locations with brochure racks 2 in Port Carling, 2 in Bala (Minimum 250)

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

PRIORITY AREA 2 – Tourism Marketing Objective Action Timeline Notes Objective Met Y/N/Exceeded Muskoka Lakes Provincial Distribution - distribute through Q2 Yes Directory Guide – Muskoka Tourism and as requested by 15,000 printed visitor services around Muskoka and select Ontario travel centres.

Prepare content, write articles, source Q1-Q2 Yes photos and design publication.

Local Distribution - deliver to businesses all Q2-Q3 Yes across Muskoka using Wide Eye Distribution and Chamber staff. Distribute to Township downtown sign holders.

Discover Muskoka Edit content for Muskoka Lakes portion of Q1-Q2 Yes (Muskoka Visitor publications. Guide) Publication Local Distribution - deliver 7,000 copies of Q2-Q3 Some businesses Yes, however, 800 and Muskoka Maps Discover Muskoka to businesses across could not take remaining as of Nov. 1, Muskoka Lakes. materials due to 2020. Covid-19 restrictions. Social Media Leverage Explorer's Edge and Muskoka Q1-Q4 Cottage Country Exceeded Presence Tourism social media channels to promote Spirit Campaign growth of Muskoka Lakes based events. Summer/Fall

NEW! Paid Social Media Campaign - Q2-Q3 Social media Yes with changes – moved

Page 18 of 99 Explore Minett Highlights businesses and campaigns to be to Muskoka Lakes wide their open hours. adjusted due to social media campaign in Covid-19. Q3. NEW! Paid Social Media Campaign – Q2-Q3 Paid National Post Yes Discover Port Carling -- Highlights Campaign from businesses ahead of Port Carling Midday August - Labour Day. Madness THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Paid Social Media Campaign - Highlights Q3-Q4 Yes businesses Labour Day through September. Displays open hours for each business.

NEW! Broadcast Great Places to See CTV television/radio Q2-Q3 Negotiated additional Exceeded Media Campaign buy producing video showcasing Bala radio buy at zero attractions. cost.

Earned Media Liaise with local and non-local media outlets Q1-Q4 Earned Media Yes to leverage earned media opportunities for (Muskoka Lakes tourism development. Explore repeating even highlighted in Media Fam Tour of Muskoka Lakes similar November RTO to one completed in 2019 in partnership posts): No Media with Destination Ontario ($35K in earned Fam tour or Media media) Fest as in 2019 due to Covid-19. Targeted New! Manage Muskoka Pride Canadian Q1-Q4 Organized first ever Yes LGBTQ2+ Experiences Fund Project 2019-2020. virtual film festival. Marketing Includes new event production and Negotiated with implementation, marketing creative & media FedNor to move buys. other events into 2021 due to Covid- 19. E-Blasts (E- What's On in Muskoka Lakes - weekly Q1-Q4 Exceeded as was Yes Newsletters) events roundup and other communications difficult to find and (including Township communications). promote events that were still allowed to Page 19 of 99 go ahead.

Metrics Notes Reported We met expectations despite significant Yes Merchandising distribution and fulfilment (MDF) objectives met (i.e. Covid-19 barriers. Resulted in extra guides distributed, kiosks filled, distribution upon request to travel work/cost of shipping, etc. centres and visitors) THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Ran more than expected social email 13 (everything from Number of campaigns run, earned media opportunities, marketing campaigns to provide additional support Canada United, small biz partnerships fulfilled (i.e. new RTO 12 Cottage Country Spirit due to Covid-19. profiles to Visit Bala/Port participation) Carling and Cottage Country Spirit – see Annual Report) Looked at Driftscape in consultation with Yes Digital location-based marketing tactics explored Y/N Township and deployed Tidio for 24/7 online website & mobile phone chat. 111 e-blasts to November 1, 2020 Exceeded Weekly e-blasts (either events for tourism or business support related) met or exceeded Continue to be leading Muskoka Chamber Yes Measure social media activity: leading Muskoka chamber for for social media engagement. Facebook, Twitter, Instagram activity promoting tourism, events, Facebook: 2.6k likes (just behind the large attractions Peterborough Chamber) and compared to Bracebridge Chamber with 1.1K. Some campaigns not tracked internally. Yes Marketing campaign engagement results Example from one Facebook campaign:

Page 20 of 99

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

PRIORITY AREA 3 – Business Training and Support Objective Action Timeline Notes Objective Met Y/N/Exceeded NEW! Workforce Maintain Muskoka Lakes Job and Housing Q1-Q4 Yes Attraction Project portal. Includes paid social media campaign and talent pool capture. Attend Job Fairs promoting jobs in Muskoka Lakes.

Business Provide minimum 4 business Q1-Q4 Held one in person No Training/Workshops training/workshop events. E.g. WSIB First Aid Business Succession and CPR Certification Training (2 sessions), workshop and Succession Planning, Advanced Social Media Advanced Social Media for Business, Building Better Business HR virtual workshops. Workshop, Networking Events, Small Business Month (October) events, May Pivoted to other ways to Speaker Event. help businesses one on one, primarily virtually, such as hands on help with grant writing and providing HR/COVID resources. Upper Tier Tourism Advocate with upper tier tourism Q1-Q4 MERTF an example of Exceeded. Organization organizations to push Muskoka Lakes our efforts. Lobbied Advocacy specific content, and to leverage the Muskoka Tourism Ministry to brand. Ensure Muskoka Lakes is ready to open visitor info centre. take available of opportunities as they arise. Partnerships with Support the tourism of Muskoka as a whole. Muskoka Tourism/RTO.

Page 21 of 99 Metrics Notes Reported Only 1 in collaboration with Township due 1 at Bala Community Deliver or co-deliver minimum 4 educational and business-related to Covid-19 although had others Centre workshops in collaboration with the Township scheduled. Delivered many Covid-19 related webinars. 118 Number of jobs posted on the job portal (calendar year) THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

12 – Muskoka Lakes Number of housing rentals available on Housing Portal specific. 34 - Muskoka wide. Sponsored and had front booth at South 2 Job fair participation Muskoka Job Fair: organized and produced Virtual Job Fair – 200 attendees

PRIORITY AREA 4 – Event Development and Promotion Objective Action Timeline Notes Objective Met Y/N/Exceeded Event Promotion Develop a dedicated marketing strategy and Q1-Q4 Event promotion was Yes calendar to promote existing events and managed but not at assets in Muskoka Lakes and to create more same level as brand awareness. previous years due to many cancellations. Operate Tourism Bala Santa Claus Parade and Post Parade Q1-Q4 Pivoted to virtual Yes Based Events Celebration - November parade and SantaVisits.ca Spotlight on Muskoka Lakes – May 29 Q1-Q2 Postponed due to No Covid-19. Port Carling Midday Madness - August Q3 Cancelled due to No Covid-19. Muskoka Cranberry Route - September- Q3 Yes October Muskoka Lakes Christmas Market - Q4 Cancelled due to No November Covid-19. NEW! Exploring the development of a new Q2-Q4 Have plan for All Yes event/business program to help extend Season ongoing

Page 22 of 99 operating seasons with a goal of future contest and FOMO implementation e.g. Amazing (fear of missing out) Race/Scavenger Hunt campaign driving people to winter assets. Support New and Support existing events (Maple Trail, Q1-Q4 Yes Existing Community Winterfest, Port Carling Santa Claus Parade, Events Trek to Bethlehem, Bala Cranberry Festival). THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Metrics Notes Reported Virtual Job Fair, Film Festival, 15 Total number of events operated SantaVisits.ca, Trivia Nights, Business After Hours, Virtual Networking, Ribbon Cuttings, Re-opening Ribbon Cuttings, Annual Meeting, Organized Regional Innovation Strategy meetings, Political Leader Roundtables E.g. 200 attendees for Virtual Job Fair 400+ Estimated total event attendance alone Supported 2 external community events 2+ Total number of events supported prior to Covid. E.g. Winterfest and any available events in Muskoka Lakes during Covid

Page 23 of 99 THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Muskoka Lakes 2021 Tourism and Business Support Work Plan The parties share a mutual objective to increase economic growth and prosperity in Muskoka Lakes. This work plan is dependent on Township funding and developed to ensure clarity and reduce duplication of efforts. The work plan shall be of sufficient detail to provide an understanding of the work that will be completed in the year in relation to tourism promotion, visitor and business services.

PRIORITY AREA 1 – Visitor Information Services Objective Action Timeline Notes Objective Met Y/N/Exceeded Tourism Information and Maintaining a year-round visitor Q1-Q4 Note: May also Services Centre information and services centre in Bala to operate Port Carling support all season tourism, including Info Centre if desired collection of visitor usage statistics. by Township Advertise for and hire summer students to Q2-Q4 act as tourism ambassadors for Muskoka Lakes. They help serve tourists, and provide distribution, merchandising and distribution assistance. Take Student Tourism Ambassadors on full familiarization tours of Muskoka Lakes. Provide free WI-FI that can be accessed Q1-Q4 by visitors. Maintain a computer work station and Q1-Q4 dedicated printer as a resource for

Page 24 of 99 visitors. Provide scans, printing, copy, and fax services. Help guide people using digital devices. Provide public washroom facilities. Q1-Q4 Actively pursue and collect Muskoka Q1-Q4 Lakes based rack cards and promotional materials to be provided to customers visiting the tourism information centre.

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Secured storage space for marketing Q1-Q4 materials. Mobile Information Set up and staff booths promoting Q1-Q4 Due to COVID-19, Services Muskoka Lakes at events such as the some of these Gravenhurst Boat Show, Home Builders events may be Show, Cottage Life Show, Farmers’ cancelled in 2021 Market, and potentially Muskoka Airport (presently in discussion).

Metrics Notes Reported

Total number of visitors served

Visitor statistics per month

Top reasons for visiting the information centre/Muskoka Lakes

Total number of events attended to promote tourism

Number of locations with brochure racks (Minimum 250)

PRIORITY AREA 2 – Tourism Marketing Page 25 of 99 Objective Action Timeline Notes Objective Met Y/N/Exceeded Muskoka Lakes Provincial and Muskoka Distribution - Q2-Q4 Will explore adding Directory Guide – 15,000 distribute through Muskoka Tourism, and pages to guide from printed as requested by select Ontario and US Twp guide travel centres. (beaches, parks, etc)..

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Prepare content, write articles, source Q1-Q2 photos (paid photography where necessary) and design Muskoka Lakes publication.

Local Distribution - deliver to businesses Q2-Q3 all across Muskoka using Wide Eye Distribution and Chamber staff. Distribute to Township downtown sign holders.

Discover Muskoka Edit content for Muskoka Lakes portion of Q1-Q2 Muskoka Tourism (Muskoka Visitor Guide) publications. marketing Publication and Muskoka partnership under Maps discussion as of late 2020. Local Distribution - deliver 7,000 copies Q2-Q3 of Discover Muskoka to businesses across Muskoka Lakes. Digital Marketing Leverage Explorer's Edge and Muskoka Q1-Q4 Activities Tourism social media channels to promote growth of Muskoka Lakes based events. Paid Social Media Campaign – Promote Q3-Q4 Social media businesses across Muskoka Lakes and campaigns to be open hours. adjusted due to COVID-19. NEW: All Season Paid Tourism Q1-Q4 Anticipate Winter Promotion + Contest. Lead generation start depending on activity to email directly to visitors. budget timing.

Earned Media Liaise with local and non-local media Q1-Q4 Page 26 of 99 outlets to leverage earned media opportunities for tourism development. Explore repeating Media Fam Tour of Muskoka Lakes similar to one completed in 2019 in partnership with Destination Ontario ($35K in earned media)

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Targeted LGBTQ2+ Support second Virtual Film Festival Q1-Q2 Marketing

E-Blasts (E-Newsletters) What's On in Muskoka Lakes - weekly Q1-Q4 events roundup and other communications (including Township communications). Online Marketplace NEW! Develop and Market Online Q1-Q4 Marketplace for Muskoka Lakes. ShopMuskokaLakes.com

Explore and potentially In talks with Driftscape Q1-Q2 implement Location Based Marketing System

Metrics Notes Reported

Merchandising distribution and fulfilment (MDF) objectives met (i.e. guides distributed, kiosks filled, distribution upon request to travel centres and visitors)

Number of campaigns run, earned media opportunities, marketing partnerships fulfilled (i.e. new RTO 12 Cottage Country Spirit participation)

Digital location-based marketing tactics explored Y/N Page 27 of 99

Weekly e-blasts (either events for tourism or business support related) met or exceeded

Measure social media activity: leading Muskoka chamber for Facebook, Twitter, Instagram activity promoting tourism, events, attractions

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Marketing campaign engagement results

PRIORITY AREA 3 – Business Training and Support Objective Action Timeline Notes Objective Met Y/N/Exceeded Workforce Attraction Maintain Muskoka Lakes Job and Housing Q1-Q4 Project (ongoing) portal. Includes paid social media campaign and talent pool capture. Attend Job Fairs (or managed Virtual Fairs) promoting jobs in Muskoka Lakes. Business Provide minimum 4 business Q1-Q4 Training/Workshops training/workshop events

Host Spring and Fall Business Roundtable Discussions to plan packages

Upper Tier Tourism Advocate with upper tier tourism Q1-Q4 Organization organizations to push Muskoka Lakes Advocacy specific content, and to leverage the Muskoka brand. Ensure Muskoka Lakes is ready to take available of opportunities as they arise. Support the tourism of Muskoka as a whole.

Help Businesses Continue to help businesses establish move to digital websites and move to ecommerce solutions. platforms Page 28 of 99

Metrics Notes Reported

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Deliver or co-deliver minimum 4 educational and business-related workshops in collaboration with the Township

Number of jobs posted on the job portal (calendar year)

Number of housing rentals available on Housing Portal

Job fair participation

PRIORITY AREA 4 – Event Development and Promotion Objective Action Timeline Notes Objective Met Y/N/Exceeded Event Promotion Develop a dedicated marketing strategy and Q1-Q4 calendar to promote existing events and assets in Muskoka Lakes and to create more brand awareness. Operate Tourism Bala Santa Claus Parade - November Q1-Q4 Based Events Spotlight on Muskoka Lakes or similar event Q1-Q2

Consider managing another Port Carling Q3 Midday Madness event - August Muskoka Cranberry Route - September- Q3 October Muskoka Lakes Christmas Market - Q4 November NEW: Embrace the Chill Winter Bucket List Q1 Page 29 of 99 Support New and Support existing events (e.g. Winterfest, Port Q1-Q4 Existing Community Carling Santa Claus Parade, Trek to Events Bethlehem, Bala Cranberry Festival).

Metrics Notes Reported

THE FOLLOWING DELEGATIONS WILL COMMENCE AT 10:00 a.m. 1. Jon Hambides, P...

Total number of events operated

Estimated total event attendance

Total number of events supported

Page 30 of 99

GENERAL/FINANCE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of the General/Finance Committee

MEETING DATE: November 11 , 2020

SUBJECT: Access Controls - Huckleberry Rock Trail Property

RECOMMENDATION:

THAT the installation of access controls and signage as outlined in the report entitled “Access Controls - Huckleberry Rock Trail Property” and dated November 11, 2020, be authorized.

APPROVALS: Date Signature

Submitted By: K. D. Becking P. Eng., Nov.4/20 Original signed by K. Becking Director of Public Works

Approved: D. Hammond, Nov.4/20 Original signed by D. Hammond CAO

EXECUTIVE SUMMARY:

This report provides a summary of recommended access controls and signage to prevent unauthorized and inappropriate vehicular access to the Township owned Huckleberry Rock Trail property.

ORIGIN:

Township of Muskoka Lakes Staff

BACKGROUND:

Existing Conditions

The Township’s Huckleberry Rock Trail property is a well known local attraction containing trails that lead to view points of Lake Muskoka and the southern portion of the Township. The bulk of the property on

Report from the Director of Public Works Re: Access Controls - Huckleber... Page 31 of 99 the north, south and west sides was donated to the Township in the 1980’s. The eastern portion of the property is held in separate ownership.

There are three accesses to the Township’s Huckleberry Rock Trail property and one access to the abutting privately owned property, all of which are illustrated on Figure 1.

Figure 1:

Township Property

In terms of the three accesses to the Township’s property, the walking trail access from the parking lot on Milford Bay Road is for all practical purposes an uncontrolled access but is signed to prohibit access by motor vehicles.

A second access point is located on the north side of the property off Muskoka Road (MR) 118, immediately west of the rock cut. This access was controlled by a chain attached to two trees (and locked) which spanned across the entrance. Recently, an individual cut the trees supporting the chain in order to access the rock with a camping vehicle.

The other access to these lands is off Wray Road and is controlled by the placement of some large rocks across the trail. It is understood that off road vehicles trespass onto private property in order to circumvent the rock barrier.

In addition, a snowmobile trail passes through the public lands starting at the parking lot on Milford Bay Road and terminating on the north side at Road 118. The trail then crosses DMM Road 118 and continues north across the Fowler Construction property. The trail connects the local trail on Lake Muskoka with the main snowmobile trail that passes through the Township. The snowmobile trail is controlled with large rocks during the non winter months which are temporarily relocated in order to permit winter access.

Private Property

Respecting the access to the privately owned lands on the eastern side of the rock, a gated access is off MR 118, is located east of the rock cut, close to the intersection of MR118 and Butter and Egg Road.

Report from the Director of Public Works Re: Access Controls - Huckleber... Page 32 of 99 Complaints

The Township regularly receives complaints about motorized vehicles accessing the Township’s Huckleberry Rock Trail property and causing damage to the natural features. The majority of the complaints relate to access by ATVs and some other off road vehicles during the traditional hiking season (spring, summer and fall months). The balance of the complaints relate to winter access of this property by snowmobilers and marks left on the rock by the carbide runners, as well as perceived damage to the flora. Staff are also aware of complaints from the owner of the private land to the east of trespassing onto its property.

DISCUSSION:

Draft Parks Use By-law

Section 8) of the draft Parks Use By-law states as follows:

8) CYCLING, SKATEBOARDING, ROLLERBLADING, MOTORIZED VEHICLES 1) No person shall ride a bicycle or participate in skateboarding or rollerblading in a park, or part thereof, except where such activities are approved. 2) No person shall drive a motorized vehicle in a park, except in areas and during hours designated for that purpose. 3) No person shall drive, park or stop a motorized snow vehicle in a park except in areas and during the hours designated for that purpose.

Should Council pass the by-law with no changes to the above section, it would have the authority to regulate the access to Huckleberry Rock Trail property. More specifically Council could:

• Prohibit all motorized vehicle access to the rock; • Allow partial access to the rock at such times and for such purposes as Council determines; or • Allow unrestricted vehicular access to the rock.

Access Control

Other than the most recent complaint involving the converted off road camper, the bulk of the complaints on the Township’s property, appear to relate to conflicts between pedestrian and motorized (predominately ATV) users during the non winter months of the year. This can be addressed through signage and enhanced access controls (more boulders) at the access points. It should be noted that the Fire Department accesses the lookout from the westerly access off Road 118 in response to emergencies and requests for assistance. In view of this, it is recommended that a collapsible bollard be installed in conjunction with boulders at this location so that emergency access is possible.

In terms of access by snowmobilers, it is acknowledged that the Snowmobile Club grooms the trail. This has the beneficial effect of making it possible for pedestrian users to access and hike the Huckleberry Rock Trail property during the winter months. While there is sufficient snow pack, damage to the rock and vegetation should be negligible. To address the potential conflict of snowmobile and pedestrian use, Council could require the Snowmobile Club to post signs imposing reduced speeds and cautioning about pedestrians, as well as requiring users to stay on the trail. This could be reinforced with signage on top of the rock restricting access by snowmobiles to the actual lookout area. This should address the bulk of the concerns.

With respect to issues of trespass, when complaints are received they should be referred to the Ontario Provincial Police for enforcement. As an additional measure, if Council were so inclined, it is possible to install a page wire or similar fence on the property line. However, such a fence could be a safety hazard to snowmobile users during the winter months and is not recommended.

Report from the Director of Public Works Re: Access Controls - Huckleber... Page 33 of 99

RATIONALE:

The proposed combination of access controls and signage represents a reasonable compromise between competing interests. It offers reasonable protection of the pedestrian users and allows for the quiet enjoyment of the lookout by the majority of the users.

FINANCIAL:

Rocks, Bollard and Signage (Recommended)

Enhanced access controls as proposed above consisting of additional large boulders at the three accesses to the Township’s Huckleberry Rock Trail property could be put in place for approximately $2,000. Construction of a collapsible bollard at the west access would cost approximately $2,500. Additional signage can be erected at the accesses for approximately $1,500. Signage at the lookout to prohibit access will require the construction of rock cairns and cost $1,000 to $1,500. Total = $7500.

Fencing (Not Recommended)

Fencing off the private lands to prevent trespassing would entail approximately 1100 m of page wire fence with posts anchored into the rock and would cost in excess $10,000 not including brushing and clearing costs.

Given the lateness of the year, any approved work would have to take place in 2021. Consequently, funds for any authorized work would have to come from the Parks and Trails portion of the Department’s 2021 Operating Budget.

CONSULTATIONS:

The following staff assisted or had input to this report:

Mark Donaldson, Director of Financial Services, Treasurer;

Ryan Murrell, Fire Chief;

David Pink, Director of Development and Environmental Sustainability

STAFF CONTACT FOR MORE INFORMATION:

Ken Becking P. Eng., Director of Public Works

[email protected]

705-764-3156 Ext 250

Report from the Director of Public Works Re: Access Controls - Huckleber... Page 34 of 99

GENERAL/FINANCE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of the General/Finance Committee

MEETING DATE: November 11, 2020

SUBJECT: Financial Update – Q3 ended September 30, 2020

RECOMMENDATION:

None. For information purposes only.

APPROVALS: Date Signature

Submitted: Mark Donaldson Director of Financial Services Nov 6/20 ORIGINAL SIGNED BY

Approved: Derrick Hammond, CAO Nov 6/20 r ORIGINAL SIGNED BY

EXECUTIVE SUMMARY:

Staff are presenting a report of the Township’s financial results for the nine months ending September 30, 2020, and a forecast to December 31, 2020 for operating and capital results.

ORIGIN:

In July 2020, staff presented a report to the General / Finance Committee which outlined the timelines for quarterly finance updates. Quarterly updates are presented to the Committee as outlined in C-CAO- 5.

BACKGROUND:

Financial Information

This report has been prepared based upon all available information at the time of submission. Period end activities have been implemented in an effort to capture all revenues and expenses, including invoice and payroll accruals, for the period. From a revenue perspective, all final 2020 tax billings are reflected in this update, and supplementary tax billings are being issued in Q4. These supplemental tax

Report from the Director of Financial Services Re: Financial Update - Q ... Page 35 of 99 billings have been captured in the year-end forecast. Forecasts have been estimated based on a review of all current activities and any expected events which are planned to occur by December 31 and may have a material impact on the final results against the approved budget.

DISCUSSION

Revenue/ Expense Summary

The following table summarizes the 2020 financial activities for the nine months ending September 30, 2020 and forecasted balances to December 31, 2020:

Budget Sept YTD Annual Budget Forecast to Forecast Remaining Actual Budget Remaining ($) Dec YTD Variance (%) Revenue Municipal levy 12,272,460 12,285,251 12,791 0.1% 12,275,251 (10,000) Other tax revenues 370,648 705,000 334,352 47.4% 575,000 (130,000) Non-tax revenues 2,351,714 3,667,670 1,315,956 35.9% 3,203,970 (463,700) Transfers from reserves 8,750 61,500 52,750 85.8% 61,500 0 15,003,572 16,719,421 1,715,849 10.3% 16,115,721 (603,700)

Expense General government 2,817,123 4,243,920 1,426,797 33.6% 4,068,920 (175,000) Protection services 2,065,715 3,070,895 1,005,180 32.7% 2,985,895 (85,000) Transportation services 3,244,368 4,521,617 1,277,249 28.2% 4,411,617 (110,000) Health servcies 59,692 101,800 42,108 41.4% 76,800 (25,000) Recreation and cultural services 1,929,762 2,885,402 955,640 33.1% 2,672,010 (213,392) Planning and development 701,443 1,161,853 460,410 39.6% 1,111,853 (50,000) Capital financing 516,937 733,934 216,997 29.6% 733,934 0 11,335,040 16,719,421 5,384,381 32.2% 16,061,029 (658,392) Excess (deficiency) of revenues over expenses 3,668,532 - (3,668,532) 54,692 54,692

Streetlighting Revenue 37,768 38,200 432 1.1% 38,200 0 Expense 17,515 38,100 20,585 54.0% 28,200 (9,900) Excess (Deficiency) of revenues over expenses 20,253 100 (20,153) 10,000 9,900

Capital Budget 2,187,338 5,507,100 3,319,762 60.3% 4,541,500 965,600

Commentary

The financial results to September 30 show revenues of $15,003,572, which constitute 89.7% of annual budgeted revenues of $16,719,421 for the year. Staff is projecting a small operating surplus of $54,692 for 2020 based on information currently available. Forecasted revenues to December 31 have been adjusted to $16,115,721, a reduction of $603,700 (or 3.6%), mainly due to reduced activities due to closures resulting from the COVID-19 pandemic under Non-tax Revenues. Similarly, reported expenses to September 30 are $11,335,040, which account for 67.8% of total budgeted expenses for the year. Expenses have been adjusted downward by $658,392 (or 3.9%) to $16,061,029 mainly due to reduced costs related to cancelled activities due to COVID-19 and staffing vacancies in the year.

2

Report from the Director of Financial Services Re: Financial Update - Q ... Page 36 of 99 Capital expenditures are 39.7% completed through Q3. Some completed projects came in under budget, while others have been deferred to future years. Forecasted capital spending to December 31 has been revised to $4,541,500, a reduction of $965,600 (or 17.5%).

Further discussion related to revenue and expense (operating and capital) variances follows later in this report.

Covid-19 Impacts

In August 2020, the Township received a $616,000 grant through the Federal-Provincial Safe Restart Agreement funding to offset costs associated with COVID-19. Throughout the pandemic, staff have continued to track direct incremental costs incurred through managing risks associated with the pandemic. To date, the Township has incurred $174,870 in expenses related to the following:

Information Technology improvements $96,801 Accommodating distancing 40,089 Cleaning / sanitizing 27,679 Other expenses 10,301 TOTAL $174,870

In addition to these costs, financial impacts from COVID-19 resulting from lost revenues, which were unable to be mitigated by the Township are also eligible, including the waiving of late payment fees earlier this year. It is estimated the total amount of funding needed to cover these costs and lost revenue for 2020 will be $320,000. Unused grant funds may be carried over into 2021 for use to offset additional costs related to the pandemic next year.

Sound Financial Management

As COVID-19 has had a significant impact on non-tax revenues relative to previous years, staff have responded in an appropriate manner to mitigate the financial impacts by reducing expenses where possible. Additional savings have been realized during the year as a result of staffing vacancies in some areas. Senior leaders continue to receive regular monthly financial reports and continue to closely monitor activities and manage discretionary spending.

3

Report from the Director of Financial Services Re: Financial Update - Q ... Page 37 of 99 Breakdown of Revenues

Budget Budget Sept YTD Annual Forecast to Forecast Remaining Remaining Actual Budget Dec YTD Variance ($) (%)

Municipal levy 12,272,460 12,285,251 12,791 0.1% 12,275,251 (10,000)

Penalties and interest 337,856 510,000 172,144 33.8% 450,000 (60,000) Supplementary taxes 213 150,000 149,787 99.9% 90,000 (60,000) Payment-in-lieu 32,579 45,000 12,421 27.6% 35,000 (10,000) Other tax revenues 370,648 705,000 334,352 47.4% 575,000 (130,000)

Clerk 48,640 63,280 14,640 23.1% 63,280 0 Treasury 280,102 510,195 230,093 45.1% 420,195 (90,000) Community Development 0 3,500 3,500 100.0% 3,500 0 Information Technology 12,750 17,000 4,250 25.0% 17,000 0 Fire 96,399 126,500 30,101 23.8% 126,500 0 Building Services 1,125,613 1,410,000 284,387 20.2% 1,410,000 0 By-Law Enforcement 3,256 8,810 5,554 63.0% 8,810 0 Roads 485,446 882,900 397,454 45.0% 732,900 (150,000) Cemeteries 11,126 32,100 20,974 65.3% 22,100 (10,000) Health Hub/Wellness Centre 5,496 6,000 504 8.4% 6,000 0 Parks 1,500 34,100 32,600 95.6% 4,100 (30,000) Community Centres 1,678 31,300 29,622 94.6% 4,300 (27,000) Arenas 45,415 151,800 106,385 70.1% 61,800 (90,000) Swimming 0 15,200 15,200 100.0% 0 (15,200) Facilities 0 0 0 0.0% 0 0 Library 55,624 65,585 9,961 15.2% 65,585 0 Trails 0 1,500 1,500 100.0% 0 (1,500) Planning 178,669 307,900 129,231 42.0% 257,900 (50,000) Non-tax revenues 2,351,714 3,667,670 1,315,956 35.9% 3,203,970 (463,700)

Clerk 0 0 0 0.0% 0 0 Grants 0 21,500 21,500 100.0% 21,500 0 Planning 8,750 40,000 31,250 78.1% 40,000 0 Transfers from reserves 8,750 61,500 52,750 85.8% 61,500 0

REVENUES 15,003,572 16,719,421 1,715,849 10.3% 16,115,721 (603,700) Commentary

Council’s decision to waive late payment fees between April and July resulted in lower revenues of approximately $120,000, which was partially offset by higher than expected interest charges on outstanding balances. Following Council direction, the Township resumed charging penalties on late payments for 2020 interim tax bills in August. As of September 30, outstanding tax amounts due (including district and MOF) are $5.9 million (2019 - $4.8 million), including $4.8 million from the current year (2019 - $3.8 million). Revenues waived by Council in response to the community financial impacts of COVID-19 will be recovered through the Federal-Provincial Safe Restart Agreement funding. Forecasted penalties and interest charges to December 31 are expected to be lower than budget by $60,000.

Adjustments for supplementary and omitted tax bills related to any additions or improvements that have been made to properties, or assessment that were omitted through the initial tax billing are reflected in the forecast. MPAC resumed performing inspections in Q3, 2020, but remain behind a typical year in

4

Report from the Director of Financial Services Re: Financial Update - Q ... Page 38 of 99 reporting adjustments to property assessments. As a result, supplementary tax billings are lower than budget by $60,000.

Other non-tax revenues forecasted to year-end have been adjusted down by $463,700 from budget due to the following expected variances:

 Treasury – lower interest earned on cash balance due to a lower prime interest rate than assumed which is impacting interest paid on deposits  Roads – mainly due to lower revenue for services on district roads; this adjustment is also offset by lower expenses (see expense adjustments below)  Cemeteries – fewer burials as compared to prior years  Parks – no summer student grants received this year; dock fees to be reported in Q4  Community Centres – lower revenues from groups due to closures  Arenas – lower revenues to due cancellations and refunds granted due to closures  Swimming – program cancelled due to COVID-19  Trails – no signage fee revenue received this year  Planning – mainly due to lower fees from site plan amendments and severance applications

As select community centres and arenas were opened in Q4, modest revenues are anticipated for the remainder of the year. Other activities, such as those in the Planning and Building divisions, are increasing and improvements to these revenue streams can continue to be expected.

5

Report from the Director of Financial Services Re: Financial Update - Q ... Page 39 of 99 Breakdown of Expenses

Budget Budget Sept YTD Annual Remaining Remaining Forecast to Forecast Actual Budget ($) (%) Dec YTD Variance

Council 222,726 313,775 91,049 29.0% 313,775 0 Clerk 1,099,300 1,605,320 506,020 31.5% 1,580,320 (25,000) Treasury 794,216 1,183,200 388,984 32.9% 1,083,200 (100,000) Human Resources 178,816 259,425 80,609 31.1% 259,425 0 Community Development 97,406 130,000 32,594 25.1% 130,000 0 Information Technology 424,659 752,200 327,541 43.5% 702,200 (50,000) General 2,817,123 4,243,920 1,426,797 33.6% 4,068,920 (175,000)

Fire 947,118 1,474,495 527,377 35.8% 1,424,495 (50,000) Emergency Management 31,044 58,200 27,156 46.7% 48,200 (10,000) Building Services 1,033,083 1,410,000 376,917 26.7% 1,410,000 0 By-Law Enforcement 54,470 128,200 73,730 57.5% 103,200 (25,000) Protection 2,065,715 3,070,895 1,005,180 32.7% 2,985,895 (85,000)

Roads 3,244,368 4,521,617 1,277,249 28.2% 4,411,617 (110,000)

Cemeteries 32,989 60,900 27,911 45.8% 40,900 (20,000) Health Hub/Wellness Centre 26,703 40,900 14,197 34.7% 35,900 (5,000) Health 59,692 101,800 42,108 41.4% 76,800 (25,000)

Dock Lighting 2,238 5,100 2,862 56.1% 5,100 0 Parks 529,242 586,100 56,858 9.7% 586,100 0 Community Centres 327,334 580,000 252,666 43.6% 480,000 (100,000) Arenas 448,986 741,300 292,314 39.4% 671,300 (70,000) Swimming 10 33,402 33,392 100.0% 10 (33,392) Facilities 180,046 230,400 50,354 21.9% 230,400 0 Library 361,903 528,450 166,547 31.5% 528,450 0 Trails 10,628 25,000 14,372 57.5% 15,000 (10,000) Grants to Organizations 69,375 155,650 86,275 55.4% 155,650 0 Recreation 1,929,762 2,885,402 955,640 33.1% 2,672,010 (213,392)

Planning 701,443 1,161,853 460,410 39.6% 1,111,853 (50,000)

Capital Financing 516,937 733,934 216,997 29.6% 733,934 0

EXPENSES 11,335,040 16,719,421 5,384,381 32.2% 16,061,029 (658,392)

Commentary

Staff continue to closely monitor expenses and mitigate expense risks. Expenses up to September 30 are currently at 67.8% spent, with 32.2% available. Savings during 2020 are mainly due to two factors: closures of facilities related to COVID-19 and staff vacancies.

Forecasted expenses to December 31 are estimated to be lower than budget by $658,392. Estimated expenses have been adjusted from the budgeted amount as follows:

 Clerk – savings resulting from a staff vacancy during COVID-19 (receptionist)

6

Report from the Director of Financial Services Re: Financial Update - Q ... Page 40 of 99  Treasury – savings resulting from staff vacancies during the year (Treasurer, Tax Manager)  Information Technology – lower costs related to software implementation consulting on Questica (budget software) and CityWorks (asset management)  Fire and Emergency Management – lower costs related to a staffing vacancy (deputy chief) and lower than expected staff education and training costs  Bylaw – savings resulting from a staff vacancy (officer) during the year  Cemeteries – lower costs resulting from fewer burials  Brock and Willa Wellness Centre – lower costs related to reduced staffing, lower utilities and fewer needed repairs undertaken due to reduced traffic during COVID-19  Community Centres – lower costs due to COVID-19 closures  Arenas – lower costs due to COVID-19 closures  Swimming – summer program cancelled due to COVID -19  Trails – lower costs of labour incurred for maintenance  Planning – savings resulting from a staff vacancy (manager) and deferred consulting costs related to the Township’s Official Plan

Staff vacancies are being filled as required. The Treasury department has recently filled the Tax Manager position. As well, positions in Fire Services (Deputy Fire Chief) and Planning (Manager) are also being filled in Q4. As select community centres and the Port Carling arena are reopened, costs are expected to increase related to enhanced cleaning protocols.

CAPITAL

Budget Budget Sept YTD Annual Forecast to Forecast Remaining Remaining Actual Budget Dec YTD Variance ($) (%)

Clerk 36,654 76,000 39,346 51.8% 66,000 10,000 Information Technology 83,658 235,600 151,942 64.5% 150,000 85,600 Fire 319,204 1,044,500 725,296 69.4% 1,044,500 0 Emergency Services 0 12,000 12,000 100.0% 0 12,000 Building Services 36,186 40,000 3,814 9.5% 40,000 0 Roads 1,457,478 2,862,300 1,404,822 49.1% 2,662,300 200,000 Cemeteries 0 8,000 8,000 100.0% 0 8,000 Health Hub/Wellness Centre 22 50,000 49,978 100.0% 0 50,000 Parks 104,288 588,100 483,812 82.3% 188,100 400,000 Community Centres 67,538 136,800 69,262 50.6% 76,800 60,000 Arenas 19,872 305,100 285,228 93.5% 180,100 125,000 Facilities 46,398 56,200 9,802 17.4% 86,200 (30,000) Library 16,040 72,500 56,460 77.9% 47,500 25,000 Trails 0 20,000 20,000 100.0% 0 20,000

CAPITAL EXPENDITURES 2,187,338 5,507,100 3,319,762 60.3% 4,541,500 965,600

7

Report from the Director of Financial Services Re: Financial Update - Q ... Page 41 of 99 Commentary

Capital spending to September 30 is 39.7% of budget, with 60.3% remaining. Some projects and purchases slated for 2020 were delayed due to COVID-19. However, many projects are in progress or completed, such as:

 purchase of the new command truck for the Port Carling  new vehicles for fire and building services  purchase of new sweeper and grader  completion of 10 roads projects including the Moon River Road and Thorel House projects  progress on the Beaumaris Bridge rehabilitation  implementation of Questica budget software and CityWorks asset management  replacement of several township docks  repaving of the Bala Community Centre parking lot

Forecasted capital expenses to December 31 are estimated to be lower than budget by $965,600. For each division have been adjusted from budgeted amounts as follows:

 Clerk – spending for furniture, office renovations delayed due to COVID-19; costs related to accommodations needed related to safe re-opening of the municipal office are eligible to be covered by the Safe Restart Agreement funding  Information Technology – savings due to lower than expected cost of procuring budget software, and a delay in installation of projection displays in Council Chambers and Committee (Wendy Oliver) Room  Emergency Services – exercise plan and training deferred to 2021  Roads – lower costs incurred on several projects, notably Beaumaris Bridge and lower purchase price on a new street sweeper and grader; Currie Street widening planned for 2020 deferred  Cemeteries - fewer monuments purchases than planned for township cemeteries  Wellness Centre – construction of nursing station on lower level deferred due to COVID-19  Parks – delayed due to Committee direction to re-tender the Portage Street dock in 2020  Community Centres – allocations for general requested improvements did not proceed due to COVID-19  Arenas – mainly due to not proceeding with PC arena floor replacement design in 2020  Facilities – additional cost of a generator required during the year  Library – delays in receiving shipments of new books and other collection materials  Trails – funds for Torrence Barrens will not be spent this year

Deferred projects approved in 2020 will be brought forward as part of the 2021 Capital Budget request for confirmation as staff continue to evaluate needs and re-prioritize projects based on critical service and health and safety considerations.

8

Report from the Director of Financial Services Re: Financial Update - Q ... Page 42 of 99 RESERVES

Opening Budget Additions Interest Outflow2 Closing Balance Contributions

Obligatory Reserves Development Charges 1,609,599 233,293 1,842,892 200,000 Parkland Dedication 1,464,018 170,250 (104,288) 1,529,980 100,000 Federal Gas Tax 399,655 399,655 0 3,473,272 403,543 0 (104,288) 3,772,527 300,000

Restricted Reserves Building Services 3,427,716 177,225 (36,186) 3,568,755 236,300 Library 71,636 37,500 (16,040) 93,096 50,000 3,499,352 214,725 0 (52,226) 3,661,851 286,300 Discretionary Reserves Arenas 165,606 96,000 (19,872) 241,734 128,000 Attainable Housing 41,895 6,375 48,270 8,500 Bala Heritage Professional Fees 10,612 0 10,612 0 By-law 12,393 9,600 21,993 12,800 Capital Levy Reserve 1,411,848 524,912 (113,936) 1,822,824 699,882 Cemeteries 105,890 7,500 113,390 10,000 Computer Equipment 1,121,956 198,525 (83,658) 1,236,823 264,700 Education and Training 40,707 0 40,707 0 Election 80,295 76,750 157,045 25,000 Fire 973,740 82,500 (319,204) 737,036 110,000 Municipal Building 32,884 11,750 44,634 16,000 Mural 80,779 11,500 92,279 15,000 Nursing Station 166,135 3,750 (22) 169,863 5,000 Other equipment 132,996 22,200 155,196 120,000 Parking Facilities 109,159 0 109,159 50,000 Parks Equipment 14,308 15,750 30,058 21,000 Planning 69,593 0 69,593 35,000 Roads 2,093,787 2,201,089 (1,457,478) 2,837,398 3,150,077 Street Lighting 6,453 0 6,453 0 Weather Event 27,894 0 27,894 0 Working Capital 2,159,648 277,500 (36,654) 2,400,494 430,000 8,858,578 3,545,701 0 (2,030,824) 10,373,455 5,100,959 TOTAL RESTRICTED AND DISCRETIONARY RESERVES1 12,357,930 3,760,426 0 (2,083,050) 14,035,306 5,387,259 1 Opening balance agree to Note 6 of 2019 audited financial statements 2 Draws from reserves based on Sept 30 capital spending Commentary

Restricted and discretionary reserves continue to have contributions attributed as approved in the 2020 Operating Budget. Outflows from the reserves are tracked based on capital projects completed to date. Interest revenue accrued to cash balances will be determined in Q4 for the year.

FINANCIAL:

N/A

CONTACT: Mark Donaldson, Director of Financial Services 705 765 3156 Ext 210

9

Report from the Director of Financial Services Re: Financial Update - Q ... Page 43 of 99 2020 Capital Program Status Overview

2020 Capital Program Update

Page 44 of 99 PRESENTATION TO GENERAL/FINANCE COMMITTEE NOVEMBER 11, 2020

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

CAO/Clerk

• 2020 Strategic Plan 90% Complete Page 45 of 99

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Fire Equipment

• Rescue Saw Depleted • Drones (2) Deployed • Thermal Imaging Cameras (5) Deployed • Hose Deployed • Portable Pumps (2) Received • Protective Equipment (Bunker Gear 24 Sets) On Order • Communications Infrastructure On Order (radios and pagers) • Self Contained Breathing Apparatus On Order

•Page 46 of 99 Gas Detection Equipment Deployed • Auto Extrication Equipment Deployed • Fire Danger Rating Signs Complete • Master Fire Plan Ongoing • Superior Tanker Shuttle Testing Complete • Water/Ice Rescue Gear Ongoing

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Fire Fleet

• Car 1 - Chief Complete • Command 6 (Port Carling) Deployed • Pumper 7 (Windermere) On Order Page 47 of 99

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Information Technology

• Computers Complete • Mobile Hardware Ongoing • Budgeting Software 90% Complete • Intranet Platform 90% Complete • Miscellaneous Hardware Deferred to 2021 • M-Files 60% Complete Page 48 of 99 • Asset Management System 50% Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Parks • Adams Bay Complete • Baycliffe Bay - Re-deck Tender • Foot's Bay Wharf Deferred • Gregory Cemetery Dock Complete • Hannah Park Dock Replace Complete • Portage Dock Deferred

Page 49 of 99 • Skeleton Lake Rd.3 Dock Tendered • Windermere Wharf Complete • Hardy Lake Foot Bridge Complete • Weir Lake Foot Bridge Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Community Centres

• Bala-Parking Area Complete • Glen Orchard Complete Furnace Conversion • Raymond-Trip Hazard Pending • Raymond-Internet Holding Pending Funding Announcement • Raymond-Generator Complete • Torrance Pending

Page 50 of 99 Automatic Door Openers • Torrance Plumbing Fixtures Pending • Windermere-Repaint Complete Siding/Windows • Community Signs 90% Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Administrative Facilities

• Town Hall Siding Initiated

• Town Hall Bottle Fill Station Initiated

• Milford Bay Fire Hall Deck Complete

• Dark Sky Lighting (Minett, Raymond) Complete

• Raymond Fire Hall Windows Complete

• Torrance Fire Hall New Siding Complete Page 51 of 99 • Walker's Point Fire Hall Repaint Building Complete

• Glen Orchard Facility Generator Upgrade Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Bala Arena

• Lighting-Emergency Complete • Roofing-EPDM Roofs Complete • Eaves trough Complete • Eaves Complete Page 52 of 99

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Port Carling Arena

• Lighting-Emergency Complete • Floor-Concrete Deferred • Windows-Exterior Complete • Electric Ice Edger In Service • Occupancy Fan In Service • Relief Valves In Service • Plant Room Dwgs 80% Complete Page 53 of 99 • Brine Filter Complete • Eye Wash/Shower Complete • Site Works Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Bridges & Structures

• Beaumaris Bridge 90% Complete • Burgess 1 Dam EA 70% Complete • Bala Falls Bridge EA 50% Complete • Medora Lake Complete • Road Bridge Guiderail Page 54 of 99

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Fleet

•Pickup Truck On Order •Sweeper In Service •Grader In Service •Spreader Controls Awaiting Parts •AVL 80% Complete Page 55 of 99

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Roads

• Thorel House Road Complete • Moon River Road Complete • Rosseau Lake Rd 1 Complete • Currie St (Widening) Deferred • Eveleigh Rd Design Complete (Rehabilitation)

Page 56 of 99 • Slurry Seal Complete • Streetlighting (Sandor In Process , Hewlitt) • Drainage Improvements Complete

WWW.MUSKOKALAKES.CA 2020 Capital Program Status Overview

Questions Page 57 of 99

WWW.MUSKOKALAKES.CA

GENERAL / FINANCE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of the General / Finance Committee

MEETING DATE: November 11, 2020

SUBJECT: Proposed License Agreement – BLACK – Roll 4-3-045

Recommendation:

THAT the application for a license agreement for the encroachment of a dwelling situated on a Road Allowance lying between Lots 29 and 30, Plan M128 (Medora) submitted by Gerald and Irene Black (Roll 4-3-045) be APPROVED in accordance with Township Council Policy C-LS- 07 provided that the encroachment of a pump house and any associated water lines be removed;

AND THAT a by-law be given three readings and PASSED at a future Council meeting to authorize the Mayor and Clerk to execute any documents required for the license agreement.

APPROVALS: Date Signature

Submitted by: Teri Guthrie Oct 23, 2020 Original signed by T. Guthrie Clerk’s Assistant

Approved by: Cheryl Mortimer, Clerk Nov 6, 2020 Original signed by C. Mortimer

Acknowledged: Derrick Hammond, CAO Nov 6, 2020 Original signed by D. Hammond

SUMMARY This report provides an overview of staff’s analysis of an application for a license agreement to legalize encroachments situated on a Road Allowance shown on Figure A.

ORIGIN A license agreement application has been received from Gerald Bernard Black and Irene Black, the property owners of Roll 4-3-045, to license the encroachment of a framed bunkie and pump house situated on the Road Allowance lying between Lots 29 and 30, Plan M128 (Medora) shown circled in green on Figure B.

BACKGROUND It has come to the Township’s attention that encroachments were inadvertently situated on an Original Road Allowance. In order for encroachments to remain on municipal land, a license agreement and liability insurance naming the Township as insured are required.

DISCUSSION Staff Comments The Director of Development Services and Environmental Sustainability, Director of Public Works and the Development Services Coordinator have no concerns with the license agreement for the encroaching bunkie provided that the encroachment of the pump house and associated water lines be removed from the road allowance.

Report from the Clerk's Assistant Re: Proposed License Agreement – Black... Page 58 of 99 FIGURE A

FIGURE B

Report from the Clerk's Assistant Re: Proposed License Agreement – Black... Page 59 of 99 Agreement Details The license agreement will be for a term of 20 years and is not transferable. The applicants will be required to provide limited liability insurance naming the Township as insured in an amount no less than two million dollars ($2,000,000.00) during the term of the agreement.

FINANCIAL The annual fee will be $600.00 per year for the first five years of the term and will increase in the following years as per Township Council Policy C-LS-07 (License Agreements). Additionally, the applicants will be responsible for all costs, including the legal and survey costs associated with the license agreement.

TOWNSHIP STAFF CONSULTED Ken Becking, Director of Public Works David Pink, Director of Development Services and Environmental Sustainability Neil Donald, Development Services Coordinator

CONTACT Teri Guthrie, Clerk’s Assistant (705) 765-3156 x225

Report from the Clerk's Assistant Re: Proposed License Agreement – Black... Page 60 of 99

GENERAL / FINANCE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of the General / Finance Committee

MEETING DATE: November 11, 2020

SUBJECT: 2019 Annual Accessibility Status Report under the Accessibility for Ontarians with Disabilities Act.

RECOMMENDATION: That the General / Finance Committee recommend to Township Council that the 2019 Annual Accessibility Status Report as presented on November 11, 2020 be received.

APPROVALS: Date Signature

Submitted By: Cheryl Hollows, 06/11/2020 Original signed by C. Hollows Corporate Administrator

Approved By: Cheryl Mortimer, Clerk 06/11/2020 Original signed by C. Mortimer

Acknowledged: Derrick Hammond, CAO 06/11/2020 Original signed by D. Hammond

SUMMARY To meet the legislated requirements of the Accessibility for Ontarians with Disabilities Act, 2005, and the Integrated Accessibility Standards Regulation, Ontario Regulation 191/11, it is recommended that the 2019 Annual Accessibility Status Report be received.

Further, we wish to advise the General Finance Committee that the Township has received Notice on November 3, 2020 of a Desk Audit under the Accessibility for Ontarians with Disabilities Act (AODA), 2005 with the documentation requested to be provided before November 18, 2020 to the Ministry for Seniors and Accessibility.

ORIGIN: On July 1, 2011 the Government of Ontario passed the Integrated Accessibility Standards Regulation, Ontario Regulation 191/11, (IASR) under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 61 of 99

The IASR sets out specific requirements for four accessibility standards; Information and Communications, Employment, Transportation, and Built Environment (Design of Public Spaces). It also includes a section of General Requirements that apply to all four standards.

BACKGROUND: The AODA was passed by the Province of Ontario in 2005. The vision behind the AODA is to achieve accessibility for Ontarians with disabilities by the year 2025. To achieve this goal, the Province of Ontario developed province-wide standards. The five standards are Customer Service, Information and Communications, Employment, Transportation, and Built Environment.

The first standard to become law was the Accessibility Standards for Customer Service being O. Reg. 429/07. Public service organizations were to comply with the standard by January 1, 2010. Municipalities are required to continue to retain compliance with the Customer Services Standard. The Township passed Accessible Customer Service Policy C-GG-21 on December 15, 2009 to meet this standard. In 2016, O. Reg. 429/07 was revoked and incorporated into O. Reg. 191/11 (IASR).

The remaining four standards: Information and Communications, Employment, Transportation, and Built Environment (Design of Public Spaces) were combined under one regulation, being the IASR. The IASR came into force on July 1, 2011, and builds on the Accessibility Customer Service Standards. For purposes of this regulation, the Township is considered a large designated public sector organization (50 or more employees).

To meet compliance requirements of the IASR under Section 4 - Accessibility Plans, the Township approved Integrated Accessibility Standards Policy C-GG-25 and a Multi-Year Accessibility Plan on November 14, 2014.

Pursuant to the Ontarians with Disabilities Act, 2001 (ODA), commencing in 2003, municipalities were required to prepare an annual accessibility plan. Through the IASR, the legislation was amended to require the establishment of a multi-year accessibility plan with a review and update at least once every five years and the preparation of an annual status report on the progress of measures taken. Committee received the 2014 Annual Accessibility Status Report on December 15, 2015, the 2015 Annual Accessibility Status Report on June 16, 2016, the 2016 Annual Accessibility Status Report on August 17, 2017, the 2017 Annual Accessibility Status Report on April 12, 2018 and the 2018 Annual Accessibility Status Report on December 12, 2018.

The Township’s 2014-2018 Multi-Year Accessibility Plan and the 2014, 2015, 2016 2017 and 2018 Annual Accessibility Status Reports can be found on the Township website under Accessibility.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 62 of 99

Additionally, pursuant to O. Reg. 191/11, s. 4 (1) (c), designated public sector organizations shall review and update the multi-year accessibility plan at least once every five years. The 2014-2018 Multi-Year Accessibility Plan was updated and consolidated with the 2014 to 2018 Annual Accessibility Status Reports outlining past achievements and planned actions to remove barriers. It is now named the 2019 to 2023 Multi-Year Accessibility Plan and was approved by Council on December 12, 2019.

Pursuant to O. Reg. 191/11, s. 4 (3) (a), designated public sector organizations shall prepare an annual status report on the progress of measures taken to implement the strategy referenced in the multi-year accessibility plan, including steps taken to comply. As such, we have prepared the 2019 Annual Accessibility Status Report for Committee’s review, a copy of which is attached.

Committee will receive the 2020 Annual Accessibility Status Report in 2021.

The Ministry for Seniors and Accessibility conducts desk audits on selected organizations to confirm they are in compliance with AODA, 2005, and its associated accessibility standards, and to provide any needed support. The Township has been selected for such an audit.

Requested information includes:

1. Accessibility Advisory Committee (if, applicable) - Confirmation of the establishment of an accessibility advisory committee, for municipalities with population of 10,000 or more.

2. Accessibility Policies - Copy of your organization’s accessibility policies including all the applicable requirements under the Integrated Accessibility Standards Regulation (IASR). Indicate how you make the policies publicly available.

3. Multi-Year Accessibility Plan - Copy of your organization’s multi-year accessibility plan outlining your strategy to prevent and remove barriers and meet the requirements under the IASR. Confirmation that the plan is reviewed and updated in consultation with persons with disabilities as well as the accessibility advisory committee, if established. Copy of annual status report on the progress of measures taken to implement the strategy. Copy of joint accessibility plan and joint annual status report, if applicable. Website link to where the documents are posted.

4. Procurement and self-service kiosks - Copy of your organization’s policies on procuring and acquiring goods, services or facilities. Copy of your organization’s policies on designing, procuring or acquiring self- service kiosks. If your organization does not have self-service kiosks, please advise.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 63 of 99

5. Training - Copy of your organization’s training policy on the requirements of the IASR. Records of training including dates and number of individuals to whom the training was provided.

6. Accessible Feedback - Copy of your organization’s feedback process as required under the IASR.

7. Accessible Employment Policies - Copy of the organization’s employment policies including the following: Notice of accommodation for the recruitment and selection process, Notice of accommodation to successful applicants, Informing employees of supports, Accessible formats and communication supports for employees, Workplace emergency response information, Process for documented individual accommodation plans, Return to work process, Performance management (if applicable), Career development and advancement (if applicable), Redeployment (if applicable).

Staff will commence gathering the requested information immediately and is confident that for each of the requests, the Township is compliant.

LEGISLATION: O. Reg. 191/11: Integrated Accessibility Standards under Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11

Accessibility plans

4. (1) The Government of Ontario, Legislative Assembly, designated public sector organizations and large organizations shall,

(a) establish, implement, maintain and document a multi-year accessibility plan, which outlines the organization’s strategy to prevent and remove barriers and meet its requirements under this Regulation;

(b) post the accessibility plan on their website, if any, and provide the plan in an accessible format upon request; and

(c) review and update the accessibility plan at least once every five years.

(2) The Government of Ontario, Legislative Assembly and designated public sector organizations shall establish, review and update their accessibility plans in consultation with persons with disabilities and if they have established an accessibility advisory committee, they shall consult with the committee.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 64 of 99 (3) The Government of Ontario, Legislative Assembly and designated public sector organizations shall,

(a) prepare an annual status report on the progress of measures taken to implement the strategy referenced in clause (1) (a), including steps taken to comply with this Regulation; and

(b) post the status report on their website, if any, and provide the report in an accessible format upon request.

(3.1) An upper-tier municipality and any lower-tier municipalities that form part of it for municipal purposes may prepare a joint accessibility plan and a joint annual status report.

(3.2) A joint accessibility plan and a joint annual status report prepared in accordance with subsection (3.1) are deemed to be the accessibility plan and annual status report of each municipality to which they apply and subsections (2) and (3) apply, with necessary modifications, where municipalities prepare a joint accessibility plan and a joint annual status report.

FINANCIAL: With respect to achieving the phased in compliance of all standards by 2025, the costs are unknown. Any expenditures associated with the accessibility program are considered annually through the budget process and / or through the review of the accessibility plan. Non-compliance with the regulations can result in penalties and fines.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 65 of 99

The Ontarians with Disabilities Act, 2001

The Accessibility for Ontarians with Disabilities Act, 2005

ANNUAL ACCESSIBILITY STATUS REPORT

2019

Township Council Accessibility Policy C-PD-03

Administrative Procedure A-PD-03

Township Council Accessible Customer Service Policy C-GG-21

Township Council Integrated Accessibility Standards Policy C-GG-25

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 66 of 99 TOWNSHIP OF MUSKOKA LAKES

Objectives and Purpose

This is the Multi-Year Accessibility Plan 2019 Annual Status Report for the Township of Muskoka Lakes (Township). The Township released a Multi-Year Accessibility Plan, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation, Ontario Regulation 191/11 (IASR) in 2014. In 2019 the plan was updated. The plan outlines the Township’s strategy to prevent and remove barriers to accessibility, which includes how phased in requirements under the AODA will be met.

This Status Report demonstrates the progress made by the Township to insure an accessible Township. It includes the accessibility initiatives that were completed in 2019 to implement the strategies outlined in the Township’s Multi-Year Accessibility Plan.

The AODA was passed by the Province of Ontario in 2005. The vision behind the AODA is to achieve accessibility for Ontarians with disabilities by the year 2025. To achieve this goal, the Province of Ontario developed province-wide standards through the AODA and its regulations. The five standards are Customer Service, Information and Communications, Employment, Transportation, and Built Environment.

The purpose of this Status Report is to make the public aware of the Township’s progress with regard to the Multi-Year Accessibility Plan to prevent and remove barriers and to meet its requirements under the AODA and IASR.

Commitment

The Township strives to ensure a fully accessible environment for all persons with disabilities, and will continue to build upon and improve its practices in addition to ensuring that it meets the accessibility needs of persons with disabilities in a timely manner, consistent with the specific requirements of the AODA and its regulations.

The annual status report reinforces and demonstrates the Township’s commitment to accessibility and ensures that the Township is on track with its accessibility program in removing barriers for persons with disabilities and making the Township an inclusive place to live, work and play.

Contact Information

The Multi-Year Accessibility Plan and Annual Status Report for the Township of Muskoka Lakes are available at the Municipal Office at:

1 Bailey Street Port Carling, Ontario P0B 1J0 (705)765-3156 www.muskokalakes.ca [email protected]

Public input may be submitted to the Township at the same address as above.

If you require accessible formats or communications supports, please contact us at the same address as above

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 67 of 99 TOWNSHIP OF MUSKOKA LAKES 2019-2023 MULTI-YEAR ACCESSIBILITY PLAN 2019 ANNUAL ACCESSIBILITY STATUS REPORT

FACILITY BARRIER ACTION FOR REMOVAL YEAR of 2019- 2019 STATUS 2023 Plan

Bala Arena No barriers No work proposed. na identified

Bala Community No barriers No work proposed. na Centre identified.

Bala Streetscape Pedestrian Pedestrian accessibility will be Ongoing No works accessibility. addressed in any future completed in capital works. 2019

Beaumaris Road Bridge Abutments Bridge Abutments 2019 - Bridge 2019 - project Bridge replacement. Will meet Design and did not accessibility requirements to West approach proceed, 2019 - remove physical barriers. approval given Note - 2018 - project for project EA identified - deferred.

Bala Falls Road Bridge Deck Bridge Deck Replacement. 2019 - Bridge 2019 - project Bridge Will meet accessibility Design did not proceed requirements to remove physical barriers. Note - 2018 - project identified - deferred.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 68 of 99 Cardwell Building and This building is quite old and na Community washrooms not has some historical and Centre accessible heritage significance to the community. It has a split entrance and the washrooms are in the basement level. Any attempt to make this building accessible would destroy the unique characteristics of the building and the financial expenditure would be unjustifiable given the size of the facility. No work proposed. Note - 2016 replaced accessible entrance - 2017 accessible ramp completed

Foot’s Bay No barriers No work proposed. Note - na Community identified 2015 replaced facility front Centre steps/ramp/wall to remove physical and architectural barriers.

Glen Orchard No barriers No work proposed. na Cemetery identified

Glen Orchard Building not Any attempt to make this na Community accessible building accessible would Centre destroy the historical and heritage characteristics of the building. The existing split entrance and the location of the washrooms in the basement do not lend themselves to alterations unless major work was undertaken. No work is proposed at this time Hanna Park Facility requires Need to review facility for TBD Washroom upgrades improvements. Project to Facilities remove barriers and meet AODA compliance. Note - project identified.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 69 of 99 Hardy Lake Need to upgrade Replace two bridges 2019 - Replace 2019 One Provincial Park trail structures one bridge bridge replaced 2020 - Replace - compliant one bridge

Health Hub – Port Need for access to Support access to health care 2019 - Hospice Construction Carling health care services initiative and Construction ongoing 2019 services was development / construction of identified through a facility to provide the Township 2011- services. Property donated to 2014 Strategic Township in 2014 for the Plan. The 2015- purpose of assisting the 2018 Township community in establishing a Strategic Plan Wellness Centre, including a identifies support Nurse’s Station (Health Hub), for development of a Retirement Home and a Health Hub to Hospice. Community increase fundraising was conducted. awareness and Facility plans to meet access to health legislated accessibility services available requirements. 2015 – Health to residents. Hub plan received and facility construction commenced. 2016 – Health Hub construction completed, facility opened and site is fully accessible. 2018 - Lease Agreement for construction of Hospice Muskoka, Andy’s House, was approved.

Jaspen Park Grade of the land Grading and various 2019 Raise 2019- improvements parking lot Complete and met AODA requirements

Milford Bay No barriers No work proposed. Note - 2019 - Front 2019 - Community identified 2018 handle bars installed in entrance completed and Centre washroom stalls for improved walkway met AODA accessibility. 2019 - reconstruction requirements Determined facility front entrance walkway reconstruction required. Project to meet accessibility requirements.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 70 of 99 Milford Bay Children's Replace playground na Community Playground equipment -completed in Centre requires upgrading 2018

Milford Bay Road Bridge Bridge replacement required. 2019 - 2019 - Bridge replacement Project to meet accessibility Replacement Replacement required requirements. design design in progress and will meet AODA requirements

Peninsula No barriers No work proposed. Note - na Community identified 2015 - Peninsula Community Centre Centre Hall Board presented a proposal to renovate the facility. Would address any accessibility requirements. 2017 - Projct commenced. Determined entrance component was no longer moving forward. 2018 - project scope was amended and reduced so no impacts on compliance – 2018 - project was completed. Note - 2017 railing on ramp to right of main entrance was repaired. 2017 - rear entrance to facility was upgraded.

Port Carling No barriers No work proposed. na Arena identified

Port Carling Downtown access Construction of a boardwalk 2019 2019 - project Boardwalk improvements along a portion of the Port did not proceed Carling waterfront. Any accessibility components to be met during contruction.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 71 of 99 Port Carling Seasopnal Visitor Constructed in 2019 Operated 2019 - 2019-project Information Information Centre by MLCC Construction completed Booth Completed - AODA compliant with accessibility ramp

Port Carling No barriers No work proposed. Note - 2019 - replace 2019 - project Memorial identified 2015 replaced facility sound wood back completed Community system for improved and deck - Centre enhanced sound. Note - improved 2018 new projector and access to screen purchased for facility improved communication. 2019 - Wood back deck of facility requires replacement. Improved access to facility.

Port Carling Pedestrian Pedestrian accessibility will be Ongoing No works Streetscape accessibility. addressed in any future completed in capital works. Note - 2018 2019 reconstructed a portion of sidewalk in Port Carling in front of 106 and 108 Medora Street as portion fallen into disrepair. The previous loading dock with stairs on each end was removed and replaced with a ramp on one side and stairs on the other side removing the physical barrier to meet accessibility requirements.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 72 of 99 Raymond Washrooms not Would require major work and 2019 - Facility 2019 - project Community fully accessible perhaps an addition to the washroom did not proceed Centre building to accomplish this. upgrades - insufficient Existing washrooms have budget allocatin been upgraded as much as to complete at possible in the existing area. this time Note - 2016 identified accessible parking space to be relocated - deferred. 2019 - Facility washroom upgrades - renovation/addition project planned. Project to meet accessibility requirements.

Skeleton Lake Design of Public Design of Public Spaces will Ongoing No works Fish Hatchery Spaces pursuant be addressed in any future completed in Trail to Accessibility capital works. Note - 2016 2019 Standards – Skeleton Lake Fish Hatchery Integrated Trail recreational trail bridge Accessibility was replaced - designed and Standards constructed to be accessible O.Reg.191/11

Torrance Basement of Basement level is not na Community building accessible and no work is Centre proposed to change this. Note - 2016 accessible parking project identified - deferred.

Torrance Barrens Upgrade New boardwalks 2019- construct No works Dark Sky boardwalks new completed in Preserve Trail boardwalks 2019 2020 cancelled by MECP - No longer TML responsibility

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 73 of 99 Township Office No barriers No work proposed. Note - 2020 - install – Port Carling identified 2014 incorporated audio bottle fill station system in Council Chambers that will be to remove information and AODA communication barrier. 2017 compliant public works department renovations project identified - deferred. 2017 new paving stones were places at the front entrance for improved access to facility. 2018 - modernization of the municipal office elevator by the removal, supply and installation of new AODA compliant accessible elevator that accesses all office building floors.

Township Office Public Works Renovations of the Public 2019 - Public 2019 -project – Port Carling Department Works Department office Works deferred renovations space for public access Department pending improvements, public counter renovations decision with installation, staff respect to a accommodation, staff privacy permanent to meet AODA compliance. solution for Note - 2017 project first space budgeted, deteremined more optimiation at planning, engineered the office drawings, etc., required.

Township Office Office space Need for a space optimization 2019 - Office 2019 - study – Port Carling optimization study to determine current space completed - and future requirements in optimization construction areas of the office that would study project on hold provide public access for future improvements, staff determination accommodation, staff privacy and meet AODA compliance.

Ufford Cemetery No barriers No work proposed. na identified

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 74 of 99 Ullswater No barriers No work proposed. Note - 2019 - Parking 2019 - Community identified 2016 provisions for accessible lot completed - Centre push button door opener improvements placement of including an accessible paved gravel as parking space project was insufficent completed. 2019 - Parking lot funds for improvements for improved pavement access.

Walker’s Point No barriers No work proposed. Note - na 2019 - lighting Community identified 2014 replaced facility sound installed at Centre system for improved and facility back enhanced sound. 2016 - parking lot. paved parking lot. 2017 gravel added to lower parking lot for expansion. 2018 installed accessible picnic tables in the outside public space.

West Whites Rd. Washrooms not There is presently only one na 1890 accessible. washroom with a chemical Schoolhouse toilet in this building. No work is proposed to change this.

Windermere Basement of Basement level is not na Community building accessible and no work is Centre proposed to change this. Note - 2016 accessible parking project completed. 2017 new barrier free Ramp/Railing project completed.

Windermere Building and No work is proposed to make na Village Hall washrooms not this building accessible given accessible the age, size, and historical characteristics of the building.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 75 of 99 Windsor Park No barriers Windsor Park Washroom na Washroom identified Facility – 2015 Need to Facility investigate issues and determine facility future plan (remove, repair or reconstruct). Reconstruct new facility and make washrooms accessible to remove physical and architectural barriers with full accessibility features to meet compliance. 2015 2015 Funding application submitted under Canada 150 Community Infrastructure Program Intake 1. Application was denied. 2016 Funding application submitted under Canada 150 Community Infrastructure Program Intake 2. Application was denied. 2017 Project completed.

POLICIES, BARRIER ACTION FOR REMOVAL YEAR of 2019- 2019 STATUS PROGRAMS, 2023 Plan PRACTICES, SERVICES AND BY-LAWS

Accessibility The rules and Municipalities with 50+ 2019 – 2019 – Compliance deadlines employees to file an Accessibility Accessibility Report municipalities Accessibility Compliance Compliance Compliance must follow to Report by December 31, 2019 Report to be Report filed meet accessibility to meet compliance. filed standards in Ontario depends on the size of your organization.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 76 of 99 Accessibility The rules and Municipalities with 50+ 2021 – Compliance deadlines employees to file an Accessibility Report municipalities Accessibility Compliance Compliance must follow to Report by December 31, 2021 Report to be meet accessibility to meet compliance. filed standards in Ontario depends on the size of your organization.

Accessibility The rules and Municipalities with 50+ 2023 – Compliance deadlines employees to file an Accessibility Report municipalities Accessibility Compliance Compliance must follow to Report by December 31, 2023 Report to be meet accessibility to meet compliance. filed standards in Ontario depends on the size of your organization.

Accessibility The rules and Municipalities with 50+ 2025 – Compliance deadlines employees to file an Accessibility Report municipalities Accessibility Compliance Compliance must follow to Report by January 1, 2025 to Report to be meet accessibility meet compliance. filed standards in Ontario depends on the size of your organization.

Accessibility 1. New and 1. Provide new and continued Ongoing Ongoing - Standards - continued training training to Council, staff and continued in Customer Service 2. New and volunteers 2. Provide new 2019 O.Reg.429/07 continued and continued accessible accessible customer service initiatives - customer service Accessible Customer Service initiatives Policy C-GG-21 was passed in 2009

Accessibility Implement Remove barriers in four areas Compliance Standards – requirements of being; Employment, timelines Integrated O.Reg.191/11 to Information & phased in Accessibility meet phased Communications, between 2011 Standards approach to four Transportation and Built – 2025 – O.Reg.191/11 accessibility Environment Ongoing standards

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 77 of 99 Accessibility Design of Public Meet accessibility Ongoing No new Standards – Spaces requirements for public projects Integrated spaces that are newly undertaken in Accessibility constructed or redeveloped 2019 Standards and intends to maintain O.Reg.191/11 including; - Recreational trails and beach access routes - Outdoor eating areas for public use - Outdoor play spaces - Exterior paths of travel - On and off street parking facilities - Service counters, fixed queuing guides and waiting areas – Integrated Accessibility Standards Policy C-GG-25 was passed in 2014 - new compliance requirement commenced in 2016

Accessibility Employment Make employment practices Ongoing and Ongoing - Standards – accessible including; - upon request Continued in Integrated Recruitment 2019 - and Accessibility - Employee accommodation upon request Standards - Employees returning to work O.Reg.191/11 - Performance management, career development and redeployment – Integrated Accessibility Standards Policy C-GG-25 was passed in 2014 – Return to Work Process and Individual Accommodation Plan (IAP) Process were formalized to meet Policy C-GG-25 in 2015

Accessibility General Develop accessibility na Standards – polices. Note - 2014 Integrated Integrated Accessibility Accessibility Standards Policy C-GG-25 Standards was passed O.Reg.191/11

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 78 of 99 Accessibility General Develop a multi-year na Standards – accessibility plan. Note - Integrated 2014 Multi-Year Accessibility Accessibility Plan was passed for 2014 - Standards 2018 O.Reg.191/11

Accessibility General Report annually on the Annually - 2014-2019 - Standards – progress of the multi-year 2025 completed Integrated accessibility plan 2018 annual Accessibility progress report Standards and posted on O.Reg.191/11 TML website

Accessibility General Review and update multi- 2019 – conduct 2019 – Standards – year accessibility plan at review and completed Integrated least once every five years update of Multi- review and Accessibility Year update of Multi- Standards Accessibility Year O.Reg.191/11 Plan Accessibility Plan now named the 2019-2023 Multi-Year Accessibility Plan

Accessibility General Incorporate accessibility 2019 – conduct 2019 - Deferred Standards – criteria when procuring or review of TML Review / Integrated acquiring goods, services or Procurement Update of TML Accessibility facilities - Integrated Policy Procurement Standards Accessibility Standards Policy Policy O.Reg.191/11 C-GG-25 was passed in 2014

Accessibility General Incorporate accessibility Ongoing 2019- no new Standards – features into self-service kiosks acquired Integrated kiosks. Note - 2014 – Accessibility Integrated Accessibility Standards Standards Policy C-GG-25 O.Reg.191/11 was passed.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 79 of 99 Accessibility General - New and Provide training on the Ongoing Ongoing - Standards – continued requirements of the Continued in Integrated integrated Integrated Accessibility 2019 Accessibility accessibility Standards – Integrated Standards standards training Accessibility Standards Policy O.Reg.191/11 C-GG-25 was passed in 2014

Accessibility Information and Website enhancement – 2019 - website 2019 - website Standards – Communication make all new internet upgrade update project Integrated websites and new web approved for completed, Accessibility content on those sites completion Review and Standards conform to WCAG 2.0, level A update of PDF O.Reg.191/11 - Note – in 2013 made content funding application under the ongoing Enabling Accessibility Fund – denied. Note - 2014 commenced project and 2015 completed upgrade / enhancements to WCAG 2.0, level A. Note - 2018 website upgrade need identified in 2018 for project in 2019.

Accessibility Information and Website enhancement – by 2019 - website 2019 - project Standards – Communication 2020 all internet websites upgrade completed Integrated and web content must approved for Accessibility conform to WCAG 2.0, level completion Standards AA. Note - 2014 commenced O.Reg.191/11 project and 2015 completed upgrade / enhancements to WCAG 2.0, level AA. Note - 2018 website upgrade need identified in 2018 for project in 2019.

Accessibility Information and Make feedback processes Ongoing and Ongoing - Standards – Communication accessible, upon request – upon request Continued in Integrated Integrated Accessibility 2019 - and Accessibility Standards Policy C-GG-25 upon request Standards was passed in 2014 O.Reg.191/11

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 80 of 99 Accessibility Information and Provide accessible formats Ongoing and Ongoing - Standards – Communication and communication upon request Continued in Integrated supports, upon request – 2019 - and Accessibility Integrated Accessibility upon request Standards Standards Policy C-GG-25 O.Reg.191/11 was passed in 2014

Accessibility Transportation Duties of municipalities that Ongoing Ongoing 2019 Standards – licence taxicabs (fares and Integrated fees) – Integrated Accessibility Accessibility Standards Policy Standards C-GG-25 was passed in 2014 O.Reg.191/11 - 2015 acknowledgement agreement was developed and implemented to meet Policy C-GG-25

Accessibility Transportation Duties of municipalities that Ongoing Ongoing 2019 Standards – licence taxicabs (registration Integrated ID and information) – Accessibility Integrated Accessibility Standards Standards Policy C-GG-25 O.Reg.191/11 was passed in 2014. 2015 – acknowledgement agreement was developed and implemented to meet Policy C- GG-25.

Accessibility Transportation Duties of municipalities that 2019 - continue 2019 - By-law Standards – licence taxicabs (accessible By-law review review Integrated taxicabs) – Integrated continued Accessibility Accessibility Standards Policy Standards C-GG-25 was passed in 2014 O.Reg.191/11

Elevator Rescue Elevator rescue Fire Department training na provided for elevator rescue in 2015.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 81 of 99 Information and Advancing Provide the "Guide to na Communication accessibility in Accessible Festivals & Ontario. Outdoor Events" to the public as received from the Accessibility Directorate of Ontario. The Guide was developed to assist in considering accessibility when planning community festivals and events by providing easy- to-follow tips making the guide a valuable resource of lasting relevance for festival and event planners. Note - 2016 posted guide online for public access.

Information and Municipal Website Provided text-to-speech 2019 - Renewal 2019 - Project Communication Information and enablement software on the of software completed Communication - Municipal Website as well as Continue to other tools to help interact enhance municipal with the website as part of the website continued accessible accessibility tools customer service initiatives. Note - 2015 and 2017 Renewed software for 2 year terms.

Information and Strategic Plan Expand use of digital or new TBD 2019 - Communication Goal – improve communication and service Implemented public access to delivery tools - Access to TML Website information and social media tools to remove Upgrade enhance quality physical, information and and timelines of communication, and communications - technological barriers. Note - access to social 2016 Social Media Policy media tools adopted and Township Facebook page / Twitter account launched

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 82 of 99 Information and Strategic Plan Expand use of digital or new TBD 2019 - Communication Goal – improve communication and service Implemented public access to delivery tools - Access to online portal for information and online payment and tax billing enhance quality bookings to remove physical, and timelines of information and communications - communication, and access to online technological barriers. Note - payment and 2016 – online booking and bookings tools payment implemented for swim program.

Information and Strategic Plan Expand use of digital or new TBD Communication Goal – improve communication and service public access to delivery tools - Access to information and expand free public Wi-Fi (Wi- enhance quality Fi connectivity project) at and timelines of municipal facilities to enable communications - increased access to service access to free delivery tools and more, and public Wi-Fi to remove physical, information and communication, and technological barriers. Note - 2016 project phase 1 completed. 2017 project phase 2 completed.

Information and Strategic Plan Explore opportunities to 2019 - 2019 - Communication Goal – improve provide remote access to Webcasting implementation public access to Council deliberations - project to be of Webcasting information and Incorporate video webcasting implemented Council nad enhance quality in the municipal office Council Standing and timelines of Chambers to broadcast Committee communications - Council and Committee meetings access to Council meetings to remove physical, completed and Committee information and meetings communication, and technological barriers. 2019 - equipment / program for the implemenation of webcasting Council and Committee meetings from Council Chambers.

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 83 of 99 Information and Strategic Plan Determine existing levels of 2019 - budget 2019 - budget Communication Goal – improve service across Muskoka allocation. allocation was quality, Lakes to increase 2020 - budget made to project accessibility and understanding of the extent allocation and affordability of and nature of service issues construction. high-speed and consult with primary internet services - service providers to advocate advocate for for improved high speed improved high services. Note - Ongoing speed services Township support of service providers grant applications for improved access in TML. 2017 – commenced multi- year funding allocation plan for constructin of Raymond Communication Tower.

Municipal Budget To continue to Review and consider Annually - 2014 2019 - identify, remove expenditures and projects -2025 completed and prevent through the annual Township barriers budget process with respect to accessibility

Municipal Election Electors and Report - Within 90 days after 2019 - 2019 - TML 2018 candidates with voting day in a regular complete TML 2018 disabilities - A election, the clerk shall 2018 Accessible clerk who is prepare a report about the Accessible Election Report responsible for identification, removal and Election Report published Jan. conducting an prevention of barriers that 2019 and election shall affect electors and candidates posted on TML have regard to the with disabilities and shall website needs of electors make the report available to and candidates the public. with disabilities

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 84 of 99 Municipal Election Electors and Plan re: barriers - The clerk 2022 - 2022 candidates with shall prepare a plan complete TML disabilities - A regarding the identification, 2022 Municipal clerk who is removal and prevention of Election responsible for barriers that affect electors Accessibility conducting an and candidates with Plan election shall disabilities and shall make the have regard to the plan available to the public needs of electors before voting day in a regular and candidates election. with disabilities

Municipal Election Electors and Report - Within 90 days after 2023 - 2022 candidates with voting day in a regular complete TML disabilities - A election, the clerk shall 2022 clerk who is prepare a report about the Accessible responsible for identification, removal and Election Report conducting an prevention of barriers that election shall affect electors and candidates have regard to the with disabilities and shall needs of electors make the report available to and candidates the public. with disabilities

Municipal Election Accessible voting Township to determine 2021 - pass By- 2022 places - In alternative voting method(s) laws to establishing the to be used in the 2018 authorize use locations of voting Municipal Election to improve of Internet / places, the clerk access by eliminating the telephone shall ensure that need for voting locations to voting for 2022 each voting place ensure that electors are able Municipal is accessible to to participate fully in the Election. 2022 - electors with democratic process. conduct 2022 disabilities. Municipal Election utilizing internet and telephone voting

Official Plan Accessibility Ensure any new accessibility 2019 - 2019 - OP Review compliance compliance commence review requirements requirements/policies are Official Plan commenced included in the Official Plan Review

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 85 of 99 Parking By-law Parking By-law Review of existing by-law and 2019 - 2019 - New By- requires updating implementation of approved commence By- law passed - and all designations and signage. law review waiting on designations and approval of signage installed. short form wording and set fines

Strategic Plan Identify strategic Adopt Strategic Plan which 2019 - 2019 - priorities includes accessibility commence commenced initiatives Strategic Plan project - review awarded RFP in Nov. 2019 with project to be completed in 2020

Transportation Transportation Consider a by-law to permit na access throughout the use of all-terrain the municipality vehicles, multi-purpose off- highway utility vehicles, and recreational off-highway vehicles on municipal roads within the Township. This will assist in removing physical barriers. Note - 2016 By-law passed. 2017 following one year trial, determined by-law to stay in effect.

Zoning By-law Barriers not Review Zoning By-law and TBD - next Review recognized in Plan add policies to comply with Zoning By-law Official Plan. Note - 2015 Review to Comprehensive Zoning By- follow current law 14-14 was passed. Official Plan Review

Report from the Corporate Administrator Re: 2019 Annual Accessibility St... Page 86 of 99

GENERAL/FINANACE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of General/Finance Committee MEETING DATE: November 11, 2020 SUBJECT: Master Fire Plan Update

RECOMMENDATION:

None. For information purposes only.

APPROVALS: Date Signature

Submitted By: Ryan Murrell, Fire Chief Nov 6, 2020 Original signed by R. Murrell

Approved By: Derrick Hammond, CAO Nov 6, 2020 Original signed by D. Hammond

EXECUTIVE SUMMARY:

This report provides a summary of the process to update the Fire Master Plan for the Township of Muskoka Lakes.

BACKGROUND:

The current Master Fire Plan was completed in 2013. Given that most of its recommendations have been addressed, new provincial risk assessment regulatory requirements exits, as well as Council’s desire to review the Ten Year Capital budget in more detail, a review and update of this plan is warranted.

On May 13th, 2020, Council endorsed the recommendation of the Fire Chief to issue a Request for Proposal for consulting services to complete a review and update of the Township’s Master Fire Plan.

Council proceeded to award the contract to perform the review and update of the Fire Master Plan to Pomax Consulting at their August 12th, 2020 meeting.

DISCUSSION:

Continuous improvement of our fire service must be undertaken in a manner that assesses risk and addresses the various and unique needs of our community including the ability to provide fire protection services in a fiscally responsible manner. The review and update to the “Master Fire Plan” is intended to address these needs and meet the intent of the new regulations.

Report from the Fire Chief Re: Fire Master Plan Update. Page 87 of 99 Page 2

Pomax Consulting proposes to complete the review and update of the Master Fire Plan as follows:

PHASE 1 – Data Gathering  A review, information gathering, and inventory of the current human and infrastructure assets of the fire department.

PHASE 2 – Current State Evaluation  A risk analysis of the fire protected area;  An economic, demographic, and infrastructure change forecast.

PHASE 3 – Conduct Gap Analysis  A gap analysis between the fire department’s current assets and current risk. The gap may be negative, positive, or neutral.

PHASE 4 – Conduct Future Needs Analysis  A relationship assessment of the fire department’s assets and capabilities, currently, against expected needs at the end of the master plan period.  A determination of the level of fire and emergency protection council and administration envision for the period of the master plan, taking into account economic realities.  A determination of what changes will need to take place in the fire department to achieve the level of protection envisioned by council and administration.  The cost associated with any change that may be required and the timing of those costs

PHASE 5 – Draft Master Fire Plan  Deliver draft of Master Fire Plan to G&F Committee  Edit and finalize draft Master Fire Plan for Council approval

Appendix I is an illustration of the work plan and highlights the key touch points for Committee/Council. The consultant is just finishing collecting the background information identified in Phase 1.

RATIONALE:

A Fire Master Plan is a strategic blueprint for fire protection that addresses local needs and circumstances in a cost effective manner. This plan should provide a framework for policy development, decision making, as well as inform fire service operational planning from a short, medium and long term perspective.

FINANCIAL:

No financial implications at this time.

CONTACT:

Ryan Murrell, Fire Chief 705 765 3156 Ext. 262

Report from the Fire Chief Re: Fire Master Plan Update. Page 88 of 99 Report from the Fire Chief Re: Master Plan Update.

Page 89 of 99

GENERAL/FINANACE COMMITTEE AGENDA REPORT

TO: Chair Zavitz and Members of General/Finance Committee MEETING DATE: November 11, 2020 SUBJECT: Calgary Foundation Donation to the Minett Firefighters Association

RECOMMENDATION:

None. For information purposes only.

APPROVALS: Date Signature

Submitted By: Ryan Murrell, Fire Chief Nov 16, 2020 Original signed by R. Murrell

Approved By: Derrick Hammond, CAO Nov 16, 2020 Original signed by D. Hammond

EXECUTIVE SUMMARY:

This report provides an overview of a proposed donation by the Calgary Foundation to the Minett Firefighters Association.

ORIGIN:

Communication from the Calgary Foundation regarding an intended donation to the Minett Firefighters Association.

BACKGROUND:

The Calgary Foundation is a charitable organization dedicated to improving communities in specific geographical areas. Foundations do this by pooling the charitable gifts of donors to create endowment funds and using the investment income to make grants. The Calgary Foundation is a member of Community Foundations of Canada, the national membership organization for the 191 community foundations across Canada.

The Calgary Foundation founders have a seasonal home in the Minett area and wish to make a $4000 donation to the Minett Firefighters Association in recognition for the work they do in the greater Minett area.

Report from the Fire Chief Re: Calgary Foundation Donation to the Minett... Page 90 of 99 Page 2

DISCUSSION:

This generous donation will be used to assist with the planned replacement of a snowmobile with a tracked all-terrain vehicle (ATV) at the Minett Fire hall. This new ATV will enable assistance with a fire rescue response to winter snow/ice incidents while adding year round capability to respond to wildland fires, wilderness rescues and remote area firefighting.

FINANCIAL:

The fire department proposes this donation be placed in reserve for equipment upgrades previously described until budget approval to upgrade the asset at a later date.

TOWNSHIP STAFF CONSULTED:

Mark Donaldson, Director Financial Services 705 765 3156 Ext. 210

CONTACT:

Ryan Murrell, Fire Chief 705 765 3156 Ext. 262

Report from the Fire Chief Re: Calgary Foundation Donation to the Minett... Page 91 of 99 HIM ao€2m::. omZCMWOE r?awm wcwio H.=wW>—~WU

.\§~.\<~\~.m..m. I Q5; HEN ammquma EMNSNZQ ~.=mma€.Fhmwum?wmxNMm§N©

> Womi?.Kanasmor? C_uE_.:os.8\ §¢EJo.

Ecwmmz? 53 >_9S=n_$

I Ear: mo_.E=mm~

>wmm2§ may waamaamsI 0oE._o:_o..

H.O»: 3 033 P <. 9:8 8:3 :8 Eaazam8 039 R :8 F3.

N.W8 2» was>o_=.o¢<_2_ 2:2: c8_£»=§

2.28 §:m_8_S rwwmm35:0 FEEQ mn_Soc<_nmmmm2:: Emma_w:mBE <\~3imQZ38: om 0:510. ¢

9 >9. :2. om> 2:.» m.Oonmaoamnosomw_.amo_::o:8 ago? :8 FESQ woman$2.3 38¢ mon.8Bca_.G. 88 mmmamammm. w¢mo_=:o= 2==::=. _.8:mE. E95; 3 3. 9:50.. maeaa 3. W. >_oxB.aon cm: 8mo_

A.U.me_em=_.a om~=8..8~ P Zeno moo_w:&. m.Wmanm39...: .3: 2 25:58 P Ooamaoqmnoa omu _,omoEno= 8 32: En Cc_.~Q mea =:_.E8m mom:5 382% =o_n_on Hcommwwu>=m=m"2. Page 92 of 99 ~89

N¢mo_=:o= 2:=_—.S. ~-8:mE. §o:mcw»E“ 88 co&o_2&. Owing. 9 wars: >:u.= =2... :5 25:58 P Zosn q. 5:253».

P magma» mo:.o=_m8q.

.>m&:o_._m 8 Eco: I _.o:m:.£. _u. Oo:=o: 3u3ma=8: mE. Iain: momEcimnww9:5 2...28 wa::.mmSo:mm2 P332 Eve: ,5: cmu3

P >mB::m:.»:

3. 3.: 536.: E2: 2:. -a<.¢s. m.22.5

E. 2$< 5:. c..m..E.2. wnmr?mu wmormCvnonismHBEEWmommmosm .15 woman8Sm¢

B. >.._.c:_..==a=»

P Ooamamnmncuomw_.amoE:o: 8 m&.o5=.

—~omo_=:o= 2:::.a.. «.859. :23 3 I. wozinmancm: _.mmo~:~Wm..m~mO2“ \ mmoEwa>w<" AP

>m.E~O

MINUTES Economic Development and Grants Committee Regular Meeting Wednesday, September 30, 2020 @ 9:00 AM Council Chambers, Municipal Office Port Carling, Ontario

MEMBERS PRESENT: Councillor Kelley, Chair Councillor Mazan, Vice Chair Councillor Bridgeman Councillor Zavitz Member Fleck Member Knight Member Pottow

REGRETS: Member Campbell Member Ford

OTHERS PRESENT: C. Moore, Communications and Economic Development Specialist T. Guthrie, Clerk’s Assistant N. Fountain, Resource Advisor, MLCC J. Mole, Resource Advisor

1. Call to Order a. Called to order at 9:03 a.m.

2. Disclosure of Interest a. None.

3. Adoption of Agenda a. Consideration of a resolution to adopt the agenda.

Resolution Number EDG-1-30/09/20

Councillor Zavitz - Member Knight: Be it resolved that the Economic Development and Grants Committee meeting agenda be adopted.

Carried

Minutes of the Economic Development and Grants Committee meeting dated S... Page 94 of 99 Economic Development and Grants Committee September 30, 2020

4. Adoption of Minutes a. Consideration of a resolution to adopt the minutes of the August 26, 2020 Economic Development and Grants Committee.

Resolution Number EDG-2-30/09/20

Councillor Bridgeman - Member Pottow: Be it resolved that the minutes from the August 26, 2020 Economic Development and Grants Committee be adopted.

Carried

5. INVITED GUESTS a. None

6. Items of Business a. Report from the Communications and Economic Development Specialist Re: Street Banner Request. A copy of the report is attached.

The Communications and Economic Development Specialist reviewed the report for Committee and answered questions about cost for banners for 2021 budget inclusion and community entrance signage.

Resolution Number EDG-3-30/09/20

Councillor Zavitz - Councillor Mazan: Be it resolved that the updated Street Banner Policy attached as Appendix "I" to the report entitled "Street Banner Policy Update" and dates September 30, 2020, be approved;

And that the Street Banner template be redesigned and staff be authorized to consult with community groups to seek feedback on a new design;

And further that staff be directed to include, for Council's consideration, requisite funds in the draft 2021 Operating Budget, to enable the redesign of the Street Banner template and purchase of Street Banners.

Carried

b. Update - Covid-19 Support Initiatives

Committee held a discussion regarding parks and trails in directly abutting communities.

c. Update - Muskoka Lakes Chamber of Commerce

Minutes of the Economic Development and Grants Committee meeting dated S... Page 95 of 99 Economic Development and Grants Committee September 30, 2020

Norah Fountain provided an update on chamber events and initiatives including Muskoka online marketplace, Santa visits and chamber membership. d. Update - Muskoka Economic Recovery Task Force

The Communications and Economic Development Specialist updated committee on the broadband strategy and gap analysis.

Member Fleck left the meeting at 10:00 a.m. e. Update - Economic Development Strategy

A short update was provided on the economic development strategy.

7. NEW BUSINESS a. Official Plan Survey

The Communications and Economic Development Specialist noted that there is a survey for the Official Plan review on the Township website.

8. Committee in Closed Session a. None

9. Adjournment a. Consideration of a resolution to adjourn.

Resolution Number EDG-4-30/09/20

Member Pottow - Councillor Mazan: Be it resolved that this meeting adjourn at 10:18 a.m. and that the next regular scheduled meeting of the Economic Development and Grants Committee be held at 9:00 a.m. on Wednesday October 28, 2020 or at the call of the Chair.

Carried

Teri Guthrie, Clerk’s Assistant

Peter Kelley, Chair

Minutes of the Economic Development and Grants Committee meeting dated S... Page 96 of 99

GENERAL/FINANCE COMMITTEE MEETING REPORT

TO: Chair Zavitz and Members of the General/Finance Committee

MEETING DATE: Wednesday, November 11, 2020

SUBJECT: Township Winter Initiatives

RECOMMENDATION:

THAT Council approve public winter washrooms as highlighted to the report entitled “Township Winter Initiatives” and dated November 11, 2020;

AND THAT staff be directed to fund the initiative through the Provincial Covid-19 Safe Restart funding.

APPROVALS: Date Signature

Submitted By: Corey Moore, C&EDS 11/06/20 Original Signed By C.Moore

Approved: Derrick Hammond, CAO 11/06/20 Original Signed By D.Hammond

SUMMARY:

This report provides an overview of portable winter washroom options for popular locations across the Township.

ORIGIN:

In an effort to provide venues for activities for the public during the winter season, at their meeting of October 14, 2020, Council endorsed the General and Finance Committee Resolution GFC-4-16/09/20, to keep Township recreational assets, such as Hardy Lake Trail, Bala Sports Park, Hanna Park, Huckleberry Rock Trail and Milford Manor Golf Course open for cross country skiing and snowshoeing.

BACKGROUND:

Concern has been expressed for the lack of public washroom facilities at the above venues. While the Township provides public washrooms facilities at multiple locations from Victoria Day to the annual Cranberry Festival, due to the nature of the facilities and the cold temperatures during the winter months, they remain closed during the off season.

Report from the Communications & Economic Development Specialist Re: Tow... Page 97 of 99 DISCUSSION:

Staff have considered the options available and are seeking direction on how Committee would like to proceed.

Options:

i) No Washrooms Provided

Traditionally the public washroom facilities are not available during the winter months at any of our outdoor facilities and Council could maintain that established level of service. If the direction is to maintain the current level of service, it would be prudent to advise the public to plan ahead before visiting any of the venues.

ii) Retrofit Existing Public Washrooms

Opening the existing public washrooms would not be possible without significant upgrades and it is doubtful that such improvements could be completed in time for the coming winter season. Should council wish to pursue this option for future years, suitable allowances would need to be made in the 2021 capital budget.

iii) Temporary Washrooms

It is possible to provide temporary washroom facilities at some or all of the venues for the winter season. At a minimum washrooms should be provided at the four more popular facilities including Hardy Lake Trail, Bala Sports Park, Hanna Park and Huckleberry Rock Trail. Based on the assumption that one washroom would be provided at each location, the costs for the coming winter season would be approximately $200/location/month.

At the opposite end of the spectrum washrooms could be provided at each of the ten venues proposed to be open for the season. The temporary washrooms could be supplied from local suppliers at a modest cost.

Cleaning and Sanitizing

The most significant operational issue will be maintaining sanitary condition of the washrooms. During the summer months the Health Unit stipulated that washrooms needed to be cleaned twice daily. Staff were able to maintain the regimen during the summer by reassigning priorities, however this approach is not feasible during the winter because all resources are required for winter plowing operations. In order to properly maintain the washrooms it will be necessary to secure additional resources or engage a contractor to maintain the washrooms. Based on the assumption that four washrooms would be need to be cleaned twice daily, the costs for maintaining the washrooms this coming winter season would be approximately $2000/week.

FINANCIAL:

Should Council direct staff to provide public winter washrooms, the requisite funds could be funded through the Provincial Covid-19 Safe Restart Funding.

TOWNSHIP STAFF CONSULTED:

Ken Becking, Director of Public Works 705 765 3156 Ext 250 Derrick Hammond, CAO 705 765 3156 Ext 272

Report from the Communications & Economic Development Specialist Re: Tow... Page 98 of 99 CONTACT:

Corey Moore, Communications & Economic Development Specialist 705 765 3156 Ext 215

Report from the Communications & Economic Development Specialist Re: Tow... Page 99 of 99