Dr. Davis Jones 1 Resume

Chrissy L. Davis Jones, Ed.D. Spokane, WA. 99224 (509) 270-1198 [email protected]

EDUCATION:

• Doctor of Education: College of Education, Higher Education (major); Higher Education Administration and Leadership (emphasis); University of North Texas, Denton, TX. • Master of Social Work: Graduate School of Social Work, Social Work (major); Organizational and Community Development (emphasis); University of Denver, Denver, CO. • Bachelor of Social Work: College of Health Sciences, Social Work (major); African American & Diaspora Studies (minor); University of Wyoming, Laramie, WY.

*Research Interests: Academic advising (e.g. historical context; theories and approaches); Student development theories; Retention strategies for marginalized populations in higher education that includes students, faculty, staff, and administrators; Quantitative research methodologies; Leadership/leadership theories (specifically, intersectionality of gender, race, and age)

FELLOWSHIPS & CERTIFICATES:

• Aspen Institute, Aspen Rising Presidents Fellowship. Fellow, 2020-21. • John Gardner National Institute and the National Academic Advising Association (NACADA), Excellence in Academic Advising: Urban Ecosystem, Fellowship. Fellow, 2019-2022 • Northwest Commission of Colleges and Universities (NWCCU), Mission Fulfillment Inaugural Fellowship. Fellow, 2019-20. • Certificates of Completion: Title IX Coordinator (levels 1-4); Title IX Office of Civil Rights Investigator (levels 1-4)

RECENT ADMINISTRATIVE APPOINTMENTS: Spokane Falls Community College/ Community Colleges of Spokane, Spokane, WA. www.sfcc.spokanefalls.edu Vice President for Student Affairs & Administrative Services; Title IX Coordinator (Interim), June 2017-Present • Oversee and formulate student services strategic objectives and develop institutional effectiveness strategies and plans that are consistent with the vision and mission of the college and the district-wide strategic plan. • Responsible for the organization and governance of SFCC student services and the development, implementation and evaluation of procedures and guidelines that are consistent with State law, Washington Administrative Code, policies of the Board of Trustees, and procedures established by SFCC and the District. • Lead for the college-wide strategic enrollment management plan collaborating with administrators, faculty, and staff. (Also, co-chair of the enrollment management committee with Vice President for Learning). • Co-lead (with the Vice President of Instruction) for the development and implementation of guided pathways including the State of Washington’s College Spark grant for guided pathways. • Develop and submit proposed operating budgets for the academic year as well as the biennium to the college president. Implement approved budgets properly and oversee all budgets for all assigned departments and programs ensuring use consistent with state, federal, and other funding sources. Advise the President concerning items affecting the division in concert with the college and district i.e. capital improvements, operating budgets, etc. to facilitate smooth operations of the division. • Responsible for the development of student procedures at the college level to supplement district procedures that Dr. Davis Jones 2 Resume

implement Board policies and other regulations, agreements, rules, and procedures from applicable agencies. • Supervise and/or oversee (e.g. recruit, select, train/develop, schedule, evaluate and recommend disciplinary actions) full/part time classified, professional exempt, faculty and administrators assigned to the division. Adhere to the faculty Master Contract, applicable classified bargaining agreements, classified civil service rules, and all district rules and regulations ensuring efficient operations and student success at SFCC/CCS. • Assures integration of the student life programs with the academic life and integrates student learning outcomes through data analysis and assessment. • Collaborates with staff, faculty and students to develop co-curricular programming that encourages student personal growth and development from the point of entry through completion. • Co-lead (with the Vice President of Student Services at Spokane Community College) the District’s ACCESS 360 grant on work related to online/virtual accessibility. • Hear and assist in the resolution of student complaints and provide appropriate referral to internal and/or external resources that can serve specific student needs. • Serve as the College’s Title III Grant Project Director with fiscal oversight and grant initiatives. • Serve as the College’s Title IX Coordinator, Behavioral Intervention Team (BIT) Chairperson, and point of contact for Registered Sex Offenders (RSOs). Accomplishments: • Revised practices (including communication channels) to streamline and coordinate efforts between Behavioral Intervention Team, Student Conduct, and Title IX reporting to ensure compliance with District, State, and Federal regulations. • Created a comprehensive Concurrent/Dual Enrollment Office to streamline efforts and leverage resources for growth as part of strategic enrollment management. • Co-created the Equity Resource Bank (ERB) with the purpose of identifying common and best practices for access, success, and ACCESS+SUCCESS efforts in support of recruiting and retaining student, faculty, and staff at higher education institutions. • Led a college-wide strategic enrollment management planning process to identify opportunities for growth and capacity building. • Co-authored Title III Grant (Part F with emphasis on assessment and evaluation) with Director of Institutional Research, Effectiveness, and Planning to focus on the College’s guided pathways efforts (i.e. academic advising, first-year success courses, career and transfer services, and data literacy). • Initiated a program review process for Student Affairs with a focus assessment of learning through quality programs and services.

Spokane Falls Community College/Community Colleges of Spokane, Spokane, WA. www.sfcc.spokanefalls.edu Dean of Student Support Services & Student Conduct Officer, June 2010-June 2017 • Oversaw operational planning and implementation of continuous quality improvement processes (LEAN & Six SIGMA) in partnership with the Office of Institutional Effectiveness, Research and Planning. • Student Affairs liaison for Accreditation, Achieving the Dream, Gateway to College, Project Degree, and College Spark. • In partnership with Academic Affairs, developed and implemented college-wide academic advisement system to increase student achievement. • Built and sustained a student support services team that advances ‘teaching and learning’ in alignment with the institution’s mission, accreditation core themes, and general education outcomes. • Coordinated counseling services to increase accessibility to high-quality advising and educational planning, as relevant to national best practices and standards. • Worked closely with the Vice President of Learning and instructional deans to develop mutually supportive and integrated learner-centered models of instruction (i.e. modified supplemental instruction) and support services. Dr. Davis Jones 3 Resume

• Oversaw implementation of continuous quality improvement processes (LEAN & Six SIGMA) for student support programming. • Provided college-wide leadership on recruitment and retention efforts as co-chair of the Enrollment Management Team. Examples of related efforts include but are not limited to the pilot project for annual scheduling and quarterly one-stops. • Direct oversight for the development, implementation and offering of general studies/guidance classes within the counseling division to meet the needs of students related to student success, while supporting day-to-day instructional operations, initiatives, and/or special projects. • Chaired, as well as participated on tenure review committees for full-time faculty consistent with negotiated agreement and district procedures. • Developed and advanced partnerships with internal and external constituents like area high school districts that support institutional mission and vision. • Monitored budgets for assigned programs ensuring appropriate allocation of funds. Compliance with all Federal (e.g. EDGAR/OFM), State, and District rules and regulations in the use of funds • Served as Chairperson for the Student Conduct Administrative Panel (SCAP/Title IX) and Student Conduct Board. • Ensured compliance to Federal, State and District laws and regulations for efficient operations and student achievement (e.g. FERPA). • Monitored budgets for assigned programs ensuring appropriate allocation of funds. Compliance with all Federal (e.g. EDGAR/OFM), State, and District rules and regulations in the use of funds • Designed new student processes (placement testing-orientation-academic advising) to offer a comprehensive experience for prospective and new students. • Oversaw the student complaint and grievance process in accordance with the Master Contracts and State regulations.

Accomplishments: • Initiated and led research efforts on academic standards, specifically probation and suspension to focus on student success. • Authored Welty Research grant focused on zero-to-completion academic advising in preparation for the college’s guided pathways. • Developed a comprehensive Student Development Office to include peer tutoring, supplemental instruction, mentoring, Multicultural and LGBT+ programming and services, ask-a-student, and academic early alert. • Partnered with Academic Affairs to create alternate placement measures for college-level English and Math in partnership with the respective departments and Testing Center Manager. • Oversaw student complaint and grievance process in accordance with Master Contracts and State regulations. • Redesigned and implemented a mandatory, learning-focused new student orientation (NSO) curriculum to engage faculty and staff across the campus in the new student experience. • In partnership with SFCC’s licensed mental health faculty counselor, established a mental health/wellness coaching program consisting of SFCC as a host site for mental health interns from area universities to address the needs of the college’s vulnerable/high-risk student populations. • Created faculty advising model that consist of advisor/counselor departmental mentors, an on-going professional development series, and faculty representation on the Academic Consulting Team/Council. o Quantitative and qualitative assessment of students’ advisement experiences to focus on learning outcomes in partnership with the Office of Institutional Research and Effectiveness. • Created the College and Career Readiness Council (a partnership between CCS and area high schools counselors, career specialist, admissions representatives, staff, and administration).

ADDITIONAL RECENT ADMINISTRATIVE APPOINTMENTS: Dr. Davis Jones 4 Resume

Brookhaven College/ Dallas County Community College District, Farmers Branch, TX. www.brookhavencollege.edu. Program Manager & International Academic Advisor, October 2008-January 2010 • Provided academic advisement/planning to current and potential International and other ESOL students. Conducted periodic review of student records, and contacted students with follow-up counseling. • Generated I-20 and Visas for students in compliance (and use of technology—SEVIS) with Federal regulations. • Coordinated multiple internal and external partnerships such as Texas Housing Authority to meet the needs of the college’s international student population. • Communicated placement testing results to students, in terms of academic skills and student achievement. • Interpreted and implemented Federal and State statutes with regards to immigration bills and mandated legislative policies.

Accomplishments: • Created orientation for all new International students in partnership with the Admissions and Registrar, Testing, and Multicultural offices. • Coordinated the program review process for four decentralized advising centers across campus including authoring the yearly report.

Seward County Community College, Liberal, KS. www.sccc.edu Director for Student Success & Title III Grant Activity Director, June 2004-June 2008 • Projected, compiled, and disseminated statistical data on student success and retention in compliance with Title III grant, Accreditation, and Institutional goals (retention/persistence rates, including the development of a stop out plan and recruit-back initiatives). • Budget development and management, including the development of budget for full institutional implementation (post-Title III grant). • Coordinated all grant initiatives, institutional goals, and accreditation recommendations to create a holistic student success system. • Experienced Administrator and Supervisor, including forming and serving on hiring committee, personnel evaluation, and system/program assessment. • Defined and outlined policies and procedures for new programs, services, student handbook, college catalog and budget recommendations. • Managed learning labs/centers and staff (including but not limited to: personal counseling, multicultural activities, career and transfer guidance, peer and technically-based tutoring, ADA accommodation services). • Coordinated a wide range of community partnerships and activities, including recruitment and enrollment projects. Accomplishments: • Designed, implemented, and assessed several facets of the student services systems including but not limited to:early alert, academic probation and suspension, transition project for English Language Learners and Adult students, student learning communities and interest groups, and several others. • Developed and published (2006) the first rubric for academic advising in alignment with the college’s advising student learning outcomes. • In partnership with Academic Affairs, established a faculty advising system that included advisor handbook/manual, evaluation, professional development series, etc. • Co-authored the TRIO/Student Support Services grant with the Vice President/Dean of Students (the grant focused on successful transitions of English Language Learners and Adult Basic Education).

SELECT RECENT AWARDS & ACCOMPLISHMENTS:

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• Business Association, 20 under 40 Leadership Award Recipient 2019: Spokane+ Coeur d’ Alene Living; December 2019, Spokane, WA. • American Association of Community College (AACC) Annual Conference, 40 Under 40 Award Recipient 2018: American Association for Women in Community Colleges (AAWCC); April 2018, Dallas, TX. • National Association of Student Personnel Administrators (NASPA) Annual Conference, Community College Professional Award Recipient 2018: NASPA Division for Community Colleges; March 2018, Philadelphia, PA. • National Association of Student Personnel Administrators (NASPA) Regional Community College Professional Award 2017 (Region V): NASPA Region V Board; November 2017, Island of O’ahu, Honolulu, Hawai’i • Outstanding Academic Advising Program, Certificate of Merit Recipient 2017: NACADA Executive Office; October 2017, St. Louis, MO. • Alumni of the Year Recipient 2016-2017: College of Education, Higher Education Program; University of North Texas; May 2017, Denton, TX. • YWCA Woman of the Year Recipient 2016: Woman of the Year in Education; October 2016, Spokane, WA. • Advising Administrator of the Year 2015: NACADA Region 8 Conference; January 2016, Seattle, WA. • Alumni of the Year Recipient 2014: College of Health Sciences, School of Social Work; University of Wyoming; October 2014, Laramie, WY. • Administrator of the Year Award Recipient 2014: Community Colleges of Spokane Foundation Saling Award for Excellence; Spokane Falls Community College, September 2014, Spokane, WA.

ACADEMIC/TEACHING EXPERIENCE:

2017-2019 Resource Faculty, Teaching and Learning National Institute, The Evergreen State College. Session(s) Taught: Supporting student learning through academic and student affairs collaboration; Using assessment as an equity strategy for learning.

2016-Present Instructor, College of Education/NACADA Graduate Program, Kansas State University/ National Academic Advising Association Class(es) taught: Theory and Practice in Higher Education; First-Generation College Students; and Advising Undecided Students

2015-2018 Adjunct Faculty, College of Education/Graduate Program, Class(es) taught: Intercultural Communications and Conflict Resolution (EDA 518); Equity, Diversity, & Inclusion (EDA 526)

2012-Present Invited Lecturer/Faculty, National Academic Advising Association (NACADA) Advising, Administrators’ Institute Sessions taught: Maintaining Harmony and Building Staff Morale; Program Evaluation: The Administrator’s Role.

2006-2008 Adjunct Faculty, Humanities Department, Seward County Community College Class(es) taught: Principles of Sociology (BH1403); General Psychology (BH1303)

Adjunct Faculty, Behavioral Science Department, Seward County Community College Class(es) taught: First Year Seminar/First Year Experience (BH1001); Career Exploration and Development (BH1011).

PUBLICATIONS: Dr. Davis Jones 6 Resume

Davis Jones, C. L. (October, 2022). Supporting the training and development of advisors. In Archambault, K. L. and Hapes, R. (Eds.), Comprehensive Advisor Training and Development, 3rd edition. Sterling, VA: Stylus Publishing.

Davis Jones, C.L. (2016). Advocating for academic advising: Leading from your position. In Miller, M. Grites, T., Givans Voller, J. (Eds.), Beyond Foundations: Becoming a Master Academic Advisor. San Francisco, CA: Jossey-Bass.

Davis, C.L. (2007). Advising is Teaching: Advising, Assessment, & Accountability. National Academic Advising Association: Academic Advising Today. http://www.NACADA.ksu.edu/AAT/documents/30_2.pdf

Davis, C.L. (2005). Institutional Racism in Higher Education. (2004). Ian Law; Deborah Phillips; and Laura Turney, (Eds.). [book review]. The Journal of the National Academic Advising Association, 180 pp. http://www.nacada.ksu.edu/Journal/bkrev_766.htm.

SELECT RECENT PRESENTATIONS:

“A Wider View: Lessons from Senior-Level Administrators on Strategic Enrollment Management” (*Invited Panelist); NACADA National Annual Conference; October 2020.

“Social Justice: Partnering with Student Affairs to Create Inclusive Learning Environment” (*Invited Panelist); NASPA Webinar Series, Online/Remote; September 2020.

“Creating an Effective Online Academic Advising Model for Community Colleges” (*Invited Panelist); NACADA: Two-Year/Community College Webinar Series, Online/Remote; June 2020.

“ACCESS+SUCCESS=Building Bridges using the Equity Resource Bank Inventory Tool”; NASPA Western Regional Conference, Portland, OR; November 2019

“Closing the Achievement Gap through High Touch Academic Advising” (*Invited Speaker); Montana University State System: Student Success Summit on Academic Advising, Missoula, MT; October 2019.

“Best Practices: Collaboration between Student and Academic Affairs” (*Invited Speaker); Montana University State System: Student Success Summit on Academic Advising, Missoula, MT; October 2019.

“A Seat at the Table: Lessons Learned from Minority Female Leaders”; NACADA 24-Hour Virtual Academic Advising Conference, Virtual Conference; September 2019.

“Plenary I: The Transactions of Trust: Creating Engaged Participation in Your Guided Pathways Redesign” (*Invited Panelist); State Board of Community and Technical College (SBCTC) Assessment, Teaching, and Learning (ATL) Conference, Spokane, WA; May 2019.

“Future direction for academic advising and career services”; Western Alliance for Community College Academic Leaders/Western Interstate Commission on Higher Education (WICHE), Seattle, WA; April 2018

“Wrap around services: Building effective buy-in for guided pathways implementation in student services at community colleges”; National Academic Advising Association (NACADA) Region 8 Conference, Portland, OR; March 2018

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“Response Post-Trump Elections at Two-Year Institutions: M.E.E.S. and Understanding What Verbal and Non-Verbal Actions Says to Staff and Students”; National Conference on Race and Ethnicity (NCORE), Fort Worth, TX; May 2017

“The New Student Experience: Early Introduction to Guided Pathways and Career Services”; Washington State Student Services Conference (WSSSC), Tacoma, WA; April 2017

“Unfolding Possibilities” (*Invited Panelist); Leadership Symposium, , Spokane, WA; April 2016

“Publish with NACADA: Find the Appropriate NACADA Venue for Your Writing”; NACADA Region 8 Conference, Seattle, WA; January 2016

“Supporting Non-Traditional Minority Female Leaders of Tomorrow”; Annual Women in the Academy Conference, Baylor University, Waco, TX; April 2015

“CHANGE! Developing an Organizational Culture that is full of Possibilities Using Prochaska and DiClement’s Transtheoretical Model of Change”; National Achieving the Dream Conference; February 2013 NATIONAL, STATE, & LOCAL PROFESSIONAL AFFILIATIONS: 2019-2021 National Association of Student Personnel Administrators (NASPA), Academic Advising Co-Chair for the Student Affairs Partnering with Academic Affairs (SAPAA) Knowledge Community (Two- Year Appointment); Washington, DC.

2019-2021 National Association of Student Personnel Administrators (NASPA), Region V Womxn in Student Affairs Knowledge Community Representative & Region V Advisory Board Member; (Two-Year Appointment); Washington, DC.

2017-Present American Council on Education (ACE): Office of Women in Higher Education, Eastern Washington Network (Appointed term 2017-2019); Spokane, WA.

2016-Present Washington State Student Services Commission (WSSSC), Vice President of Student Services State Council; Olympic, WA. (Committee Involvement: Diversity, Equity, and Inclusion Strategic Planning Committee; Student Services/Affairs Annual Conference Planning Committee; Academic Advising and Counseling Council).

2016-Present American College Personnel Association (ACPA); Washington DC.

2016-2019 National Academic Advising Association (NACADA), Finance Committee Member-at-Large (Appointed term 2016-2019); Manhattan, KS.

2016-Present NASPA’s Journal of about Women in Higher Education (NJAWHE), Editorial Advisory Board Member (Appointed term 2016-2019); National Association of Student Personnel Administrators (NASPA); Washington DC.

2015-2017 National Association of Student Personnel Administrators (NASPA), Region V Advisory Board Member & Region V Representative for African American Knowledge Community (Two-Year Appointment); Washington DC.

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2015-2019 National Academic Advising Association (NACADA), Publication Advisory Board Member (Appointed January 2015); Manhattan, KS.

2012-Present Northwest Commission on Colleges and Universities (NWCCU); Accreditation Evaluator

2010-Present Phi Kappa Phi International Honor Society, University of North Texas, Member; Denton, TX.

2010-Present National Academic Advisement Association (NACADA); Administrators’ Institute Advisory Board Member; Manhattan, KS.

2010-Present Kappa Delta Pi International Honor Society in Education, Alpha Iota Chapter, Member; Denton, TX.

COMMUNITY/PUBLIC SERVICE AFFILIATIONS 2018-Present United Way of the Inland Northwest, Board of Directors (Appointed term 2018-2020); Spokane, WA.

2017-Present Camp Fire USA, Inland Northwest; Board of Directors (Appointed term 2017-2019); Spokane, WA.

2015-2018 Spokane Regional Law and Justice Council: Racial Equity Subcommittee, Member; Spokane, WA.

2015-2019 Mayor's Advisory Council on Multicultural Affairs for the City of Spokane (MACMA), Member; Spokane, WA.

2014-Present EXCELERATE Success: Post-Secondary Completion Network, Member; Spokane County United Way; Spokane, WA.

2014-Present Inland Northwest Annual Girls’ Summit (middle & high school students), Planning Committee; Spokane, WA.

2013-Present Inland Northwest African American Graduation Committee; Member & Co-Chair

2012-Present Inland Northwest Student Affairs Colloquium (INSAC), Co-Founder and Educational Chairperson; Spokane, WA.