MANOR ROYAL TRAINING

JAN 2021 – JUL 2021

LOW COST TRAINING ON YOUR DOORSTEP DEVELOPED BY BID, FOR MANOR ROYAL BUSINESSES WELCOME TO THE LATEST MANOR ROYAL BID TRAINING PROGRAMME

Delivered in partnership with College, this training programme is just one of a number of benefits provided by the Manor Royal BID.

It is specifically designed for Manor Royal businesses with the aim to deliver “quality training, delivered locally at unbeatable prices”. You can access a range of courses in IT, management, first aid and mental health.

Since 2015, over 130 Manor Royal companies and 1,143 people have taken advantage of one or more Manor Royal training courses - collectively saving over £136,000 thanks to this partnership. On average, that works out to be a saving of £119 per delegate.

Usually, most of the courses are hosted by a Manor Royal company. Sadly, due to COVID-19, this is not possible. Fortunately, we are still able to offer an excellent, great value learning experience through a mix of online and onsite provision at , where the necessary safety measures are in place for those courses that can’t be delivered virtually.

Thanks as ever to Crawley College for their excellent support and we hope you enjoy getting trained with the Manor Royal BID.

Steve Sawyer Executive Director, Manor Royal BID

2 Manor Royal Training ADDITIONAL BENEFITS

As well as subsidised training, Manor Royal businesses can also take advantage of a wide range of other benefits including free and unlimited jobs board postings and discounted staff travel.

Free Online Wellbeing Consultations Wellbeing with Cari provides free access to confidential, online wellbeing consultations and personalised support plans to increase happiness and productivity at work. Cari is AI-enabled and scientifically proven – all individuals can participate in a 20 minute neuroscience-based consultation as often as needed. To find out more visitmanorroyal.org/benefits .

EVENTS

The Manor Royal BID also provides a programme of free to access events to help keep you informed and make connections with other businesses and people that work here.

Additionally, to complement our training offer, we are putting in place a series of free seminars on topical subjects from noted experts, including; employment law, wellbeing, the economy and resilience.

To find out more visitmanorroyal.org/events .

01293 442344 | crawley.ac.uk/manorroyal 3 LEADERSHIP TRAINING For new and existing leaders to gain the greatest benefit, we recommend you complete both modules for each course.

Course Dates/Time Location Manor Royal Price

New to Team Leading 1 - Roles, 14 Jan Zoom Levy payers Online Responsibilities and Relationships 10:00-12:00 £20pp Learn how to become an effective team leader and Non-Levy payers build productive working relationships with your team. 19 Apr £45pp 10:00-12:00

New to Team Leading 2 - Effective 15 Mar Zoom Levy payers 10:00-12:00 Online Delegation £20pp Non-Levy payers Learn how to delegate fairly and effectively using a 17 Jun £45pp range of techniques such as target setting, monitoring 10:00-12:00 and feedback.

Effective Leadership 1 - What Makes A Good 20 Jan Zoom Levy payers 10:00-12:00 Online Leader? £20pp Explore the difference between leadership and Non-Levy payers 22 Apr management, and learn the different styles and £45pp 10:00-12:00 models of leadership.

“Great course ran by a great facilitator!” - Mark Irwin

4 Manor Royal Training LEADERSHIP TRAINING For new and existing leaders to gain the greatest benefit, we recommend you complete both modules for each course.

Course Dates/Time Location Manor Royal Price

Effective Leadership 2 - Your Leadership 29 Mar Zoom Levy payers 10:00-12:00 Online Vision and Style £20pp Discover your leadership vision and the most Non-Levy payers 24 Jun appropriate style to use in difference scenarios. £45pp 10:00-12:00

Coaching Skills 1 - Fundamental Skills for 9 Apr Zoom Levy payers 10:00-12:00 Online Coaching £20pp Learn the five key skills of coaching and practice Non-Levy payers developing “SMART” objectives which are paramount £45pp in your ability to coach effectively.

Coaching Skills 2 - Dealing With Barriers 4 May Zoom Levy payers 10:00-12:00 Online Learn how to overcome the barriers to coaching, £20pp such as behaviours and internal change, and practice Non-Levy payers applying the “GROW” coaching model. £45pp

“Great course, extremely useful and the instructor is very engaging” - Georgina Hollis

“Brilliant course! Will recommend to our office!” - Paul Langtonn

01293 442344 | crawley.ac.uk/manorroyal 5 IT TRAINING Learn how to use advanced functions and formulas in Microsoft Excel, and supercharge your Microsoft Excel skills.

Course Dates/Time Location Manor Royal Price

Microsoft Excel Spreadsheet Construction 28 Jan Crawley Levy payers College Learn how to create and maintain your own 09:30-16:30 £45pp spreadsheets in Microsoft Excel. You will be required to Non-Levy payers have general computer experience. 29 Apr £105pp 09:30-16:30

Microsoft Excel Intermediate 25 Feb Crawley Levy payers College Extend your knowledge and use a wider range of 09:30-16:30 £45pp tools and features including calculations, charts, object Non-Levy payers linking and embedding. 20 May £105pp 09:30-16:30

15 Jul 09.30-16.30

Microsoft Excel Advanced 25 Mar Crawley Levy payers College Master the advanced features and formulae within 09:30-16:30 £45pp Microsoft Excel including how to create a macro and Non-Levy payers pivot tables. You should be familiar with the majority of 24 Jun £105pp the topics covered by our Microsoft Excel Intermediate 09:30-16:30 course.

“Fantastic trainer and easy to understand!” - Rebecca Smith

6 Manor Royal Training BUSINESS TRAINING Learn ways to prepare your business for a post-pandemic future.

Course Dates/Time Location Manor Royal Price

Business Continuity 1 - Benefits of Planning 23 Feb Zoom Levy payers 10.00-12:00 Online and the Impact of Analysis £20pp Understand the importance of business continuity and Non-Levy payers how planning plays a pivotal role in success. You will £45pp also undertake an impact analysis, so you can start to create your own business continuity plan.

Business Continuity 2 - Identifying Risks and 20 May Zoom Levy payers 10.00-12:00 Online Developing Strategies £20pp Learn how to identify and respond to risks that may Non-Levy payers impact your business. You will then consider plans and £45pp strategies for dealing with a “crisis”.

Connecting with Customers Digitally 9 Mar Zoom Levy payers 10.00-12:00 Online Discover the most effective digital channels and skills £20pp to use when attempting to connect with customers Non-Levy payers online, including the importance of understanding and £45pp analysing data.

How to Develop Your Brand and Make It 8 Jun Zoom Levy payers 10.00-12:00 Online Stand Out In A Crowded Marketplace £20pp You will consider your brand identity, identify your Non-Levy payers value propostion and learn how to create compelling £45pp messages to gain a competitive advantage.

Interviewing Skills in a Remote Environment 2 Feb Zoom Levy payers 10.00-12:00 Online Interviewing remotely is becoming increasingly £20pp common - learn which interview questions are more Non-Levy payers suited, different communication techniques, the £45pp rationale for scoring decisons and more.

01293 442344 | crawley.ac.uk/manorroyal 7 WELLBEING TRAINING Progress through each course to increase your awareness, acceptance and knowledge of emotional wellbeing inside and out of the workplace.

Course Description Dates/Time Location Manor Royal Price

Equality and Diversity in the Workplace 4 Feb Zoom Levy payers Online Throughout everyday life there are big differences 10.00-12:00 £20pp in culture, values and beliefs. Learn how to promote Non-Levy payers a culture of inclusion in the workplace, manage £45pp aggression and improve your listening techniques.

Managing Stress in the Workplace 25 Feb Zoom Levy payers Online Identify the causes of stress and how it can affect 10.00-12:00 £20pp your business, including ways to deal with stress and Non-Levy payers how to support others who may be struggling. £45pp

Developing Resilience 17 Feb Zoom Levy payers Online Recognise the barriers that block development 10.00-12:00 £20pp of resilience, learn strategies to maintain you own Non-Levy payers individual resilience and create an action plan to £45pp enhance your resilience at work.

Emotional Intelligence 6 Apr Zoom Levy payers Online Understand the impact of emotional intelligence and 10.00-12:00 £20pp how it can create postive working relationships. You Non-Levy payers will also complete a self analysis and discuss ideas £45pp around emotional hijacking.

8 Manor Royal Training MENTAL HEALTH AND FIRST AID TRAINING Learn how to spot the signs of mental health conditions and provide emergency first aid at work.

Course Dates/Time Location Manor Royal Price

Oniine MHFA England First Aid Session 1: 13 Jan Online Levy and Learn to become a qualified Mental Health First 9.30-12.00 non-levy payers Aider through a series of interactive live sessions with slides, video clips, activities, discussions and Session 2: 18 Jan £150pp case studies. 9.30-12.00

To book email [email protected] Session 3: 20 Jan 9.30-12.00

Session 4: 25 Jan 9.30-12.00

Emergency First Aid At Work 1 Feb 09.30-16.30 Crawley Levy payers College Develop the skills and knowledge needed to deal £20pp with a range of emergency first aid situations, 20 Apr 09.30-16.30 Non-Levy including: managing an unresponsive casualty, payers £45pp CPR, choking, shock, wounds and bleeding and 9 Jul 09.30-16.30 minor injuries.

01293 442344 | crawley.ac.uk/manorroyal 9 HOW TO BOOK

Booking a training course with Crawley College could not be easier. We offer three simple ways for you to do this:

www.crawley.ac.uk/manorroyal [email protected] 01293 442344

10 Manor Royal Training MEET THE TRAINERS

Dan Beasley For over 14 years Dan has delivered First Aid courses to clients in the leisure industry including Virgin Atlantic and Hilton Hotels. Dan aims to create a fun and friendly environment, offering the vital knowledge and skills to cope with real life emergency.

Doug Chapman With over 20 years of experience in professional learning and development, Doug has held senior positions in many sectors and worked with clients in leisure, retail, transportation, automotive, engineering and social housing.

Deborah Naylor With over 25 years as a business consultant, coach and Training and Development Expert, Deborah has real evidenced business acumen which she has used to develop over 19,000 candidates.

David Olorenshaw David has been running IT courses for Crawley College since 2000. He’s also a massive fan of motorcycle sport, especially the Isle of Mann TT.

Sheryl Tipton Sheryl Tipton FCIM, Chartered Marketer, founded her marketing consultancy Tipton Marketing in 2000. Sheryl is also a lecturer in Digital Marketing at and runs many marketing led training courses on a regular basis.

01293 442344 | crawley.ac.uk/manorroyal 11 FREE ONLINE SEMINARS

To complement our training offer, we are putting in place a series of seminars on topical and helpful subjects from noted expert speakers.

To book or find out more visit manorroyal.org/events.

Manor Royal Mini Seminar Date/Time Delivered by

EU immigration rules – are you prepared? 15 Dec Ian Westwood – Founder of 10:00-11:00 The Westwood Organisation Are you ready for Brexit? We will cover a short briefing on the employment and recruitment of staff under the new UK Immigration Rules

Organisational readiness and resilience – 19 Jan Dr. Robert Coles – CEO, 11:00-12:30 returning for growth beyond Covid-19 Roffey Park Andy Firth – Client Relationship We will explore how to increase your organisations Manager, Roffey Park readiness level and build resilience, so that you are better able to adapt to the opportunities and challenges that the post-Covid world presents.

Learning to thrive – reflect, 24 Feb Dr. Elaine Hickmott – Talent 12:00-13:00 renew and re-energise Strategist and Career Adventurer It’s time to free ourselves from survival mode and learn to thrive again together – we will discuss fresh perspectives on change, how to move forward with renewed energy, and insightful ideas on how to thrive.

Supporting a resilient workplace culture 3 Mar Anna Maasland BSc MSc (Hons) 10:00–11:30 using the PERMA model of wellbeing – Consultant, Bailey & French We will uncover Martin Seligman’s PERMA model of flourishing and provide examples of how it can be used to support people’s wellbeing and resilience with current challenges.

Supporting a resilient workplace culture 28 April – Ursula Tavender – Founder of 12:00-13:30 using the PERMA model of wellbeing Taking Care of Business and Mumbelievable™ and Co-Director 2020 has demanded more agility from UK of Flexpo Ltd businesses than any other time in modern working history – we will share our experiences of working with leaders and teams who have embraced smart and flexible ways of working.

12 Manor Royal Training Dr. Elaine Hickmott

Ursula Tavender

01293 442344 | crawley.ac.uk/manorroyal 13 EXCLUSIVE OFFERS AT CRAWLEY COLLEGE

Trade Courses

We work with industry experts including the NICEIC, City & Guilds and OFTEC to ensure you receive relevant certification and training. Choose from specialist courses in construction, electrical, gas, plumbing and oil including:

> 18th Edition Wiring Regulations > PAT Testing > DIY for Beginners

Short Courses

Our flexible range of short courses are an ideal way to give you the vital skills and certifications you need to excel in your role.

Short Courses include:

> Introduction to Social Media > Managing Stress > Effective Time Management > Adobe Photoshop

Find out more at crawley.ac.uk or email [email protected]

14 Manor Royal Training free online courses AT CRAWLEY COLLEGE

Courses include: Adult Care > Principles of Dementia Care General > Understanding Dignity and Safeguarding in Adult Health > Equality and Diversity and Social Care > Information, Advice and Guidance > Principles of End of Life Care > Understanding Data Protection and Data Security (GDPR) General Health Business & Management > Understanding Autism > Principles of > Understanding Common Business Administration Health Conditions > Principles of Team Leading > Safe Handling of Medication in Health and Social Care > Principles of Customer Service > Improving Personal Exercise, > LEAN Organisation Health and Nutrition Management Technique > Principles of the Prevention > Warehousing and Storage and Control of Infection > Understanding Specific Education Learning Disabilities > Understanding Behaviour > Principles of Working with that Challenges Individuals with Learning Disabilities > Understanding Safeguarding and Prevent What’s great about our courses... > Achieve a recognised Child Care Level 2 certificate > No cost to you or your staff > Understanding Children and Young People’s Mental Health > Fully online, with high quality support materials > Support and guidance from our dedicated assessors/tutors

To find out more or book, please contact us: 01293 442333 | [email protected] | crawley.ac.uk 01293 442344 | crawley.ac.uk/manorroyal 15 Contact the Manor Royal BID Office: 01293 813 866 [email protected] manorroyal.org

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Working in partnership for a better Manor Royal

01293 442344 CRAWLEY.AC.UK/MANORROYAL