Economic Development and Regeneration

Quarterly Performance Review

Quarter 1 1st April 2012 – 30th June 2012

Scrutiny Version

Executive Summary Area Arts & Session and Activity programmes Leisure A range of activity sessions are offered at the Councils leisure facilities. Some activities are promoted directly by the Council whilst others are activities from local sports clubs and organisation. An annual young peoples summer holiday programme operates through school holiday periods including free swimming and remains popular. The service also receives private bookings for parties in the pool, playpen or activity spaces.

During 2012 the service has been an active part of the Hull Gold campaign led by the Council with the aim of boosting participation. As part of this programme the City has welcomed the International Women’s Ice Hockey Championships to the Arena; an International Athletics match to Costello Stadium (Hull vs Poland); and an International table Tennis competition to City Hall ( vs Romania).

A number of partnership are in place to deliver health based programmes and ensure access to specialist groups, these include:

o Why Weight – a weight management and physical activity programme in partnership with the NHS o Health Lifestyles Health Referrals to qualified fitness gym instructors and activity sessions in partnership with the City Health Care Partnership. o A partnership with the MOD to improve access for armed forces personnel and veterans o A contract with the Hull and East Riding Hospital Trust for NHS referrals o Bitesize - 15 min one to ones for weight loss advice by appointment o Wellbeing Games (Costello Stadium, 5th September) in partnership with the City Health Care Partnership a participatory ‘Paralympics’ style event for adults with learning and physical disabilities. o Curriculum education swim programme and after schools swimming lesson programme. o A cross section of staff have recently received mental health awareness training led by the NHS.

A full breakdown of all activities and sessions is contained at Appendix 1. A price list for activities is contained at Appendix 2

How well the centres are performing

The larger leisure centres (Ennerdale and Woodford) are both performing well, from April to June 2012 Ennerdale Leisure Centre recorded an increase of 8713 visits and Woodford Leisure Centre recorded an increase of 7937 visits compared to the same period last year (2011/12). Both sites have undertaken full reviews on the activity programmes in the last twelve months which have resulted in an overall reduction in expenditure costs and an increase in visits.

A full review of the Tonic membership card scheme has been carried out and as a the service has re-positioned the customer offer which has resulted in an increase in direct debit memberships. In September 2012 there were 3466 live memberships, and this shows an increase of 392 memberships compared to the previous period of September 2011 where membership was recorded at 3074.

The three traditional swimming pools (Beverley Road Baths, Albert Avenue Pools and East Hull Pools) are performing well and expected to reach the annual utilisation targets, East Hull Pools are currently 4588 users up on this period (quarter 1 Apr-Jun 2012) compared to last year resulting from a combination of new business block bookings and new pay and play sessions.

The Council operates two municipal golf courses (Springhead and Sutton). Both Golf courses have had lower than expected usage during the first quarter of the year (quarter 1 Apr-Jun 2012) due to the excessive rainfall, where it has reported to have been the wettest April to June on record for the last 100 years. The service is currently reviewing options to improve the offers at both golf courses, including introducing a golf professional to offer lessons and improve the offer available in the shops.

In recent months a review of staff training regarding secondary sales has taken place and this has led to an increase in secondary spend from customers. The service now offers a new wider range of products that compliment the facilities. One of the latest products is a range of well known supplements, which aids general wellbeing. The new package includes marketing and display boards being offered free of charge to the service. Work is also taking place with the Council’s procurement team to review the contracts for purchasing secondary sales items such as swimming goggles and the review of the vending machines has been completed.

The service has in place an externally approved Customer Service Excellence Award for all leisure sites that focuses on customer standards ensuring that high quality practices and procedures are in place. As part of this externally verified system each site records customer satisfaction levels.

A number of opportunities to bid for external funding are emerging as part of the legacy of the 2012 Olympics, primarily from Sport England, and the service is actively working towards developing projects that may secure external funds to support refurbishments that will encourage increased usage of facilities.

The table below shows a full year’s data of visits at each site, the council subsidy per site and cost per visit. Council subsidy per site is based only on the service’s controllable budget and not centralised costs e.g. marketing, utilities, rates, repairs and maintenance or recharged costs e.g. HR, admin support and finance support. The latest information provided by APSE (Leisure Trends Analysis Briefing 12-45) suggests that the average cost per visit for leisure centre nationally is £1.81. The Councils leisure facilities including City Hall and New Theatre, show an average subsidy of £1 per visit based on the service’s controllable budget.

Facility Number Council Council Comments of visits subsidy subsidy per year per site per visit Albert 116,560 £182,417 £1.57 Avenue Pools Beverley 92,829 £163,401 £1.76 Road Baths Costello 119,931 £191,830 £1.60 Stadium East Hull 89,580 £187,452 £2.09 Pools Education 22,369 £-18,281 -82p Makes a profit to offset Swimming other subsidised facilities. lessons Ennerdale 217,672 £167,565 77p Leisure Centre Hull Arena 165,390 -£18,907 -11p Makes a profit to offset other subsidised facilities Woodford 242,611 £278,879 £1.15 Leisure Centre Springhead 24,401 £88,939 £3.64 Golf Course Sutton Golf 31,103 £49,582 £1.59 Sutton received 24k income Course more than Springhead and achieved a higher number of visits which resulted in lower subsidy at Sutton compared to Springhead City Hall 90,905 £266,262 £2.93 Hull New 144,034 -£177,677 - £1.23 Makes a profit to offset Theatre other subsidised facilities Total 1,357,385 £1,362,462 £1.00

Information about the crèche facilities

Crèche facilities are available from Monday to Friday mornings at Costello Stadium, Woodford Leisure Centre and Ennerdale Leisure Centre. Places are available for children from six weeks old to five years old during term time and up to eight years old during the school holidays.

The crèche opening times have been planned to coincide with morning fitness classes and gym opening times. The classes available include 20/20/20 (three different activities in one class); Abs Blast; Studio Fitness; Circuit Training; Indoor Cycling; Zumba; Aerobics; Gym sessions and access to the sauna.

The cost of using the crèche is £2.30 for an hour or £3.30 for 90 minutes for customers using the leisure centre, and £6.00 for an hour or £8 for 90 minutes. From April to June 2012 a total of 181 crèche places were filled while parents attended classes. Beverley Road Pools

Beverley Road Baths (Utilisation)

30000 25325 25033 25000

20000 15000

10000 No. No. Users

5000 0 2011-12 Q1 2012-13 Q1 Period

Costello Stadium

Costello Stadium (Utilisation)

35000 32912 32126 30000

25000

20000

15000 No. No. Users 10000

5000

0 2011-12 Q1 2012-13 Q1 Period

East Hull Pools

East Hull Pools (Utilisation)

30000 27070 25000 21260 20000

15000

No. No. Users 10000

5000

0 2011 -12 Q1 2012 -13 Q1 Period

Education Swim

Education Swim (Utilisation)

8000 7415 7000 6364 6000

5000 4000

No. No. Users 3000 2000 1000 0 2011 -12 Q1 2012 -13 Q1 Period

Ennerdale Leisure Centre

Ennerdale (Utilisation)

70000 62087 60000 53246

50000 40000

No. No. Users 30000 20000 10000 0 2011 -12 Q1 2012 -13 Q1 Period

Woodford Leisure Centre

Woodford (Utilisation)

80000 68705 70000 60768

60000 50000 40000

No. No. Users 30000 20000 10000 0 2011 -12 Q1 2012 -13 Q1 Period

Theatre / Halls / Arena

Hull City Hall

Graph to show proportions of different types of event days (Hull City Hall Q1 2012-13)

Professional Orchestra

5% Orchestral/Choral/Music Events/Brass Bands/Piano Concerts 18% 10% Rock/Pop Concerts

Comedians 5% Exhibitions 5% Festivals(Music/Dance/Jazz/Literature/Sea Shanty) 5% Private Parties/Weddings 3% Rehearsal/Preparation/Auditions 3% 5% Organ Recital Miscellaneous (Meetings/Market Research/Blood Doners/Exams) 5% 5% Degree Days/Awards/Speech Days/Presentations Conferences/Seminars

3% Nostalgia Concerts/Tribute Shows 18% 5% Local Amateurs/Charity Events Youth Orchestra/Children's/Schools Concerts & Events 8%

Hull New Theatre

Graph to show proportions of performances of different show types ( Q1 2012-13)

2% 20% Play - Comedy Modern Musical Traditional Musical 42% 11% Dance/Ballet Concert/Variety 2% Childrens Show 13%

City Cultural Arts Development Development The Arts Development Team has been successful in securing over £57,000 in Arts Council Lottery funding for a two year programme of Dance Development. The programme will include opportunities for local dancers, professional touring companies, mentoring and commissioning of local talent, a new work for the Freedom Festival and the creation of a new Hull Dance Prize for choreography.

The Mouth Literature Festival launched on the 22 nd June. The Festival included more than thirty, mainly free of charge, events, talks, films, reading and exhibitions in venues all over the city.

Events Team The REYTAs Award ceremony was a celebration of the great contribution tourism makes to Hull and the East Riding of and its economy - recognising those who go above and beyond the call of duty to make tourism in this area the force that it is today.

The events team worked alongside the VHEY team to produce the event and supplied and sourced the technical delivery for the evening. 360 guests, including the High Sheriff of the East Riding, The Lord Mayor of and the Chairman of the East Riding joined a number of industry guests and winner/nominees. Sponsors for the event included: Strawberry, New Vision, Airport, Hull Daily Mail, First Hull Trains, St Stephens, and Take One Media.

This year’s Sports Relief mile event proved an outstanding success with local families. Despite the early morning fog and the changeover of the clocks to British Summertime, over 1,200 families turned up in their brightly coloured outfits to walk/run either a mile or multi miles for this charity fun event. This event is paid for in its entirety by Sport Relief.

The unveiling of the replacement Voyage Monument on Friday 11 th May. 200 guests attended the unveiling ceremony together with the Icelandic and British Ambassadors. The Sea Cadets, Yorkshire and Humberside Army Cadets and the RAF were part of this civic ceremony and enhanced the event by providing a guard of honour, a fly past and a band to play the national anthems.

Coordination of the ‘Music In The Gardens’ event on Sunday 20 th May working in partnership with Hull University to provide a programme from 1.30pm to 7.30pm. The event included Jazz music on the Bandstand and Hull Sinfonietta performing on the main stage in the gardens - playing favourite pieces including Wagner ‘Ride of the Valkyries’ (from Die Walküre ) and Rossini ‘Largo al factotum’ (from The Barber of Seville) and Overture to William Tell.

The June bank holiday event saw over 20,000 people turn up for a variety of family fun activities and a big picnic for the Jubilee Celebrations including Lord Mayors Carnival, Parade and COOLTure . Families got in the spirit of the day with music, dancing and fun activities in and around Queens Gardens.

The gardens were transformed into the ‘big picnic’ area and festooned in traditional Union Jack style with flags, bunting and picnic sheets to give a real ‘jubilee feel’ and help celebrate this momentous occasion.

1,900 people visited the craft workshops in with a further 1,300 attending the COOLTure event in the City Hall (compared to 800 last year).

This new style 10 hour event culminated in a ‘live’ link up to the Jubilee concert staged outside of Buckingham Palace on our temporary big screen – with a beacon and laser show rounding off the day for families.

Over a year’s planning work culminated with the safe arrival of the Olympic Torch Relay in Hull on the 18 th and 19 th June.

The events team worked alongside a number of major partners including London Organising Committee of the Olympic and Paralympics Games, Metropolitan Police, Humberside Police, Humberside Fire Brigade, Yorkshire Ambulance Service, Highways Agency, Council, NE Lincs and numerous departments to bring the event to the city.

Despite a deluge of nearly a months worth of rain on the west park site in the days leading up to the event - the events team were able to draft in extra partners such as the Territorial Army and Street Scene as well as a number of local suppliers to literally pull the presenting partners and various media partners onto the site to ensure that the event went ahead!

As the torch arrived the sun shone on the city and over 125,000 people flocked to see the torch travel through the streets of Hull with an extra 25,000 waiting in West Park for the torch to arrive for the evening celebration event.

The evening event saw performances from Twist and Pulse and the Little Comets and presenting partner content from Lloyds TSB, Coca Cola and Samsung. The event also had a truly Yorkshire feel as Thomas the Baker provided the ‘best of Yorkshire’ with locally sourced catering including Yorkshire Brack, Yorkshire Curd tarts and meat products.

The event received 3 hours of live TV coverage nationally and regionally as the torch arrived into the city and culminated with the caldron being lit in West Park.

After an overnight stay, The Deep played host to its onward journey after showcasing this popular attraction on TV screens across the globe! Our ‘beat’ theme continued with a diver (submerged in the tank with a drum) and a torchbearer looking on ready to take their first journey of the day out of the Deep and on to Castle Street!

The events team once again provided various technical support to the electoral services team for the local elections.

Tourism The Cultural Development Team’s measures for Tourism have both shown an increase from Quarter 1 figures from 2011/12.

Cultural Development - Quarter 1

500,000 466,920 450,000 400,000 350,000 300,000 £221,103 Q1 Actual 11/12 250,000 205,263 200,000 £167,220 Q1 Actual 12/13 150,000 100,000 50,000 0 Increase estimated users Increase visitor spend into to VHEY consumer the local visitor economy website via bookings taken through the VHEY Conference Bureau

City Fruit Market Economy The Council have successfully bid to English Heritage for £82,000 to secure the future of one of Hull’s last smokehouses in Wellington Street, Fruit Market. It will be refurbished and, subject to Conservation Area Consent, the industrial buildings surrounding it will be demolished and landscaped improving the general area and providing an activity space as part of our ongoing creative industry use of the Fruit Market area. NPS are now drafting specifications for tender and relevant permissions. Work is expected to start in October this year.

Caravan Tax The Government Budget in March 2012 included a proposal to introduce a 20% VAT rate on all holiday/static caravans. This was forecast by HMRC to result in a 30% reduction in demand. With 90% of production concentrated in Hull and East Yorkshire, it was found that up to 3000 manufacturing and supply chain jobs could be lost.

Following intense lobbying by a wide range of organisations including local politicians, the manufacturing industry and supply chain, and both Hull and East Riding Councils, the Government has amended the proposals from a 20% rate to 5%.

Comet In February Comet started a 90 day consultation concerning proposals to close either their Hull or Clevedon customer information centres. Approximately 280 Hull based staff were subject to the consultation which ended on 22 nd May.

Having made the commercial decision to consolidate in Clevedon, the Hull staff have now been served notice. The majority are on one months notice.

During the consultation period around 140 staff voluntarily left to take up other employment opportunities in the area. A further 40 staff are being transferred to ongoing posts in Comet’s Business Information Centre.

Job Centre Plus and the Skills Agency funded providers are providing a full range of rapid response support services including career, skills/training, job search and benefits advice services. As a Council we remain in close dialogue, supporting the redundancy process and maximising the retention of jobs in Hull.

A number of local employers have come forward with vacancies. With a number of other large customer service centres in the city, there are good opportunities for the remaining staff, many of whom are staying until the end in order to qualify for redundancy payments. We remain optimistic that most of the Comet staff will move into other employment very quickly.

Comet will continue to be a major employer in the city with around 170 staff in the Business Information Centre.

BAE Hull City Council in conjunction with East Riding Council have responded to the restructure proposals of BAE Systems, Brough which placed 899 jobs at threat.

At the recent BAE Systems Annual General Meeting, the company stated that discussions had taken place with a third party which may be interested in manufacturing from the site and that this could help mitigate anticipated job losses. BAE also confirmed that no staff would be made compulsory redundant before 2013.

In late May BAE confirmed a £1.6bn Hawk order with Saudi Arabia which will save around 250 jobs at the Brough plant. It will also provide roles for a further 70 apprentices when they complete their training.

Managed Workspace – Occupancy Rates for Quarter 1

74% 73% 73% 72% 71% 70% 69% 69% 68% 67% 11/12 12/13 Year

City Planning Article 4 Direction: Homes in Multiple Occupation Cabinet narrowly supported the introduction of Article 4 Direction for HIMOs in parts of Wyke and Northern Area Committees. The matter has now been referred to Full Council for a final decision on whether to serve the Direction or not. If served a further report will be required in 12 months to determine whether or not to confirm the Article 4 Direction. A city wide Article 4 direction was not supported.

Significant Planning Applications Keepmoat Homes received approval at the 13 th June Planning Committee for just over 750 homes in Newington and St Andrews. A further application is expected shortly for residential development at the former Riley College site.

The planning application for a new hotel and conference facility at Trinity Quays beside the was approved at the 3 rd July 2012 Planning Committee.

A new Hotel on Osborne street for the Hilton hotel group was approved on the 3 rd April 2012.

The proposal for 49MW biomass plant on Queen Elizabeth dock is progressing with significant work being undertaken on the Environmental Impact Assessment.

New school buildings were approved at the 15 th May 2012 planning committee for St Mary’s, Frederick Holmes School Newland School for Girls.

Core Strategy An exploratory meeting into the Core Strategy was held on the 14 th June 2012. The Inspector raised concerns in relation to housing numbers, gypsy and traveller pitch provision, viability and design standards. Following the exploratory meeting the Council submitted a formal response in relation to these matters requesting the Core Strategy be suspended rather than withdrawn. A response from the Inspector is expected in July 2012.

Member Development Since the local elections the planning service has been provided with a new planning committee, and existing members with a number of workshops on: 1. An introduction to the planning system (new members) 2. Planning Annual Update (all planning committee members) 3. Community Infrastructure Levy (all members) 4. Neighbourhood Plans (planning committee and selected other members)

Local Development Order (LDO) for Alexandra & Queen Elizabeth Docks The LDO was confirmed on the 8 th March 2012 by portfolio holder decision record. The LDO provides outline permission for development associated with the renewable industry (excluding energy generation). The LDO covers Alexandra and Queen Elizabeth Dock. City, Region Green City Summit & European On the 26th March the Green City Group held the first Green City Summit. Over Economic 90 people attended from the public, business and voluntary and community sector. Programmes The Summit covered the development of a vision for a Green City Hull as well as the key achievements we have already made as a City and the areas where we need to develop further to create the change in the City over the next 20 years. The information collected from the day is being reviewed by the Green City Group who will produce a proposed vision and next steps/ roadmap for taking forward the work from the Summit.

Siemens/ABP Planning Applications The Greenport Hull applications were approved on the 9 th May 2012 and have been referred to the Secretary of State under the Habitats Regulations for endorsement. The Secretary of State has 21 days to respond then the Council can issue the permission.

Discussions are continuing with the Marine Management Organisation to ensure they grant their licences shortly whilst ensuring compliance with the Habitats Regulations.

Local Climate Adaptation Panel The Council through ED&R have been invited to sit on a Local Government/ Central Government “Local Climate Adaptation Panel” following the work undertaken by Hull City Council in developing an adaptation risk assessment toolkit for the Humber sub-region and involvement in regional / national adaptation consultation.

City Deals A Task & Finish Group set up by the Humber LEP and being led by Cllr Bayes and including the Leader of North Lincolnshire Council met on 21 st May. The meeting produced a number of potential ‘City Deals’ asks of Government and these are to be discussed by the four Chief Economic Development.

Humber LEP – Hull City Council’s Accountable Body Roles and the Humber LEP Company A report went to 25 th June Cabinet seeking permission to proceed with drawing up agreements between the Humber LEP and Hull City Council in order to ensure the efficient management of this relationship.

UKTI visit to Green Port Hull Senior officials from United Kingdom Trade International, including the Head of the UKTI Investment Services Team visited Humber Green Port on 25 th May and received a presentation from the Port Director on the Green Port Development.

A63 Castle Street The Parliamentary Under Secretary of State for Transport Mike Penning announced on May 8th that funding had been found (no specific amount) to take forward the A63 Castle Street Scheme. This funding will allow the Highways Agency to carry out detailed design, order preparation and any necessary public inquiries and will ensure that the scheme is ready for construction if money becomes available in the next spending review period after 2015. This is welcome news as it keeps the scheme live and gives the City Council the opportunity for further discussion on scheme details but it does not guarantee that the scheme will get delivered or when construction will start.

Local Sustainable Transport Fund Hull City Council has been awarded £1.87m funding from the Department of Transport. The funding will be split over three years and will be allocated to increase existing cycle and bus use in the city. The funding will contribute towards improving access to employment and training.

Carbon Reduction Plan Work continues on developing a comprehensive framework for the Council’s carbon reduction plan. Work has also commenced on using other budgets to develop office recycling facilities and change behaviour. Heritage Visitor figures for Q1

Apr 2012 – Jun 2012 Visitor Figures Visitor Figures Q1 (2011-2012) Q1 (2012-2013) 3335 2955 Ferens Art Gallery 32487 30239 Guildhall Collections 2224 2113 Hands on History 6305 6828 Hull & East Riding Museum 14739 12894 15979 21999 Lightship - 4410 Streetlife 20287 19682 7491 8047 History Centre 7694 6358

The Museums Service is pleased to confirm that it has secured Renaissance transition funding for the following year. The £392,000 grant will help the service in its transition from being a major hub partner. It will also allow the service to prepare for the strategic grants strand of Renaissance in September of this year. The grant will support work around education and learning, volunteering and fund raising.

(NI10) To increase the number of in person visits to museums for Quarter 1

140,000 120,000 100,000 80,000 60,000 127,003 102,781 40,000 20,000 0 11/12 12/13 Year

Arctic Corsair Reopened on 31 st March 2012, with five new volunteer guides and a volunteer archivist recruited. Conservation advice has been received on deck repairs. The reopened on 16 th April.

Ferens Art Gallery Remarkable East Yorkshire Tourism Awards – the Ferens Art Gallery was Highly Commended for last year’s Hockney exhibition Bigger Trees Near Warter .

BP Acetyls, Europe has become a Corporate Friend of the Gallery.

Launched The Times They Were a changin’: Inspired by Warhol exhibition on 19 th May, co-curated by Future Ferens. It features the Isetta bubble car from Streetlife. 1,400 people saw the display on the first weekend. The Artists Rooms exhibition of work by Andy Warhol opened on 2 nd June and runs until 13 th January 2013. It is the second exhibition of the work of internationally important artists the Ferens has hosted in a year; the Da Vinci exhibition follows in November.

Ferens Art Gallery

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012 28,000 27,000 26,000 25,000 24,000 23,000 22,000 21,000 20,000 19,000 18,000 17,000 16,000 15,000 14,000 13,000 12,000 11,000

Visitors (thousands) 10,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

Hull History Centre A training seminar for the Heritage Open Days (HODS) event took place at the History Centre on 29 th March attended by the HODS headquarters team from London.

The Volunteer Taster Day for the World War II project at the History Centre was attended by 150 people, far more than had been expected. 80 were recruited to the project and started work on 11 th June. has deposited its muster rolls (lists of seamen sailing from Hull 1747-1851) at the History Centre.

History Centre

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012

35,000

30,000

25,000

20,000

15,000 Visitors (Thousands) Visitors

10,000

5,000

0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Total

Hull Maritime Museum Titanic – Honour & Glory opened on 5 th May at Hull Maritime Museum, receiving good press coverage and 2,748 visitors in its first week. Following a successful funding application, the service has received a Woodmansterne Conservation Award for £2,100 to have Hull Pier from the Humber by Hull artist Henry Redmore conserved for display.

Hull Maritime Museum

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012

14,000

13,000

12,000

11,000

10,000

9,000

8,000

7,000

6,000 Visitors (thousands) Visitors 5,000

4,000

3,000

2,000

1,000

0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Hull & East Riding Museum A Finds ID day attracted 22 people to the Hull and East Riding Museum, and over 300 finds were examined. This regular event is held in conjunction with the Portable Antiquities Scheme which aims to record information and find-spots to build up a better picture of our shared archaeological heritage. The day also functions as an Identification Service for a wider service often covering geology, social history and maritime objects.

At the request of Hedon Museum the archaeological archives generated by developer-funded excavation and deposited at Hedon Museum have been transferred to Hull and East Riding Museum.

78 people took part in ‘Money, Money, Money!’ a family craft activity at Hull and East Riding Museum over the Easter holidays which gave children the chance to design and make their own coin based on real examples from the Iron Age to the Medieval period. A Finds ID Day took place on 26 th May. 75 objects were identified ranging in date from the Palaeolithic to the 19 th century.

Hull & East Riding Museum

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012

10,000

9,000

8,000

7,000

6,000

5,000

4,000 Visitors (thousands) Visitors

3,000

2,000

1,000

0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Streetlife Museum At Streetlife the Easter Event – Diamond Jubilee Portraits was attended by 78 participants with the results being displayed in the Streetscene shop window until after the Jubilee.

Streetlife Museum

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012

16,000

14,000

12,000

10,000

8,000

6,000 Visitors (thousands) Visitors

4,000

2,000

0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

Wilberforce House Museum Following completion of restoration work on the ceiling of the entrance hall at Wilberforce House, the museum reopened to the public on Saturday 31 st March.

Wilberforce House

Total Monthly Visitors 2012/2013 Total Monthly Visitors 2011/2012

10,000

8,000

6,000

4,000 Visitors (thousands) Visitors

2,000

0 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

The Georgian Houses Following repainting and cleaning at the Georgian Houses, a programme of guided tours to be delivered by enablers is to take place over the Easter holidays, followed by tours by volunteers on a weekly basis.

250 visitors took the guided tour of The Georgian Houses over 11 days at Easter. Volunteers are now delivering the tours on a weekly basis.

Measure Owner Q1 Target Q1 Actual Q2 Target Q3 Target 2011/12 2012/13 On Comments Corporate Actual Target Target Indicator

ARTS & LEISURE - ALISON WALKER

Leisure - Mike Derwin / Colin Clark / Janice Wincott

Overall targets should be MD / achievable with To increase overall visits to CC / 293,870 289,118 584,508 836,390 1,122,446 1,123,570 No increased marketing Hull Leisure facilities JW taking place over the summer period

Response times to complaints being actioned have improved, Overall customer MD / although more Satisfaction with - Hull CC / 95% 98% 95% 95% 97% 95% Yes complaints are being Leisure Facilities JW raised about the general appearance of our aging facilities.

Leisure is expected to meet set targets with new MD / and improved resale Income per visit CC / £2.89 £2.89 £3.07 £3.02 £3.01 £3.02 Yes products and display JW units on site. Direct debit numbers are well above last years.

Theatre & Halls - Janice Wincott

Figure reflects overall national financial climate; To increase overall visits to also some events have JW 48,375 36,029 91,411 170,175 234,860 235,095 No CH&HNT undergone unavoidable cancellation by the promoters

The result is positive; however, it should be taken into consideration Overall customer that minimum surveys JW 90% 100% 90% 90% 89% 90% Yes Satisfaction with CH&HNT were completed and returned by customer. This is currently being addressed

CITYECONOMY - MALCOLM RELPH

Business Programmes - Paul Burnley Count of births of new PB n/a n/a n/a n/a 620 (2010) 650 - Reported annually enterprises

Survival of newly born 95.4% PB n/a n/a n/a n/a 95.0% - Reported annually enterprises (after 1 year) (2010)

Survival of newly born 37.9% PB n/a n/a n/a n/a 40.0% - Reported annually enterprises (after 5 years) (2010)

This quarter lacked a significant job creation Jobs created through project. However, a enterprise / inward number of investment PB 62 42 125 187 333 250 No investment support per projects are progressing annum and we anticipate a ‘catching up’ over subsequent quarters.

Jobs Safeguarded PB 38 38 75 113 171 150 Yes On target

Number of businesses and SMEs receiving Information / PB 100 102 200 300 659 400 Yes On target Immediate Help / Bespoke Solutions

Managed Workspace – Making progress towards PB 75% 73% 75% 75% 73% 75% No Occupancy Rate target

RGF (Skills) - Bob Ferraby

? To be set ? BF ------

? To be set ? BF ------

CITY, REGION & EUROPEAN PROGRAMMES - PATSY KAYS

Environment & Climate Change - Martin Budd (NI185) Reduction in Council 56,153 55,000 Reported annually in Carbon Emissions (tonnes MB n/a n/a n/a n/a - (10/11) (11/12) August - 10/11 reported CO2e)

Total Council Emissions 57,491 55,767 Reported annually in MB n/a n/a n/a n/a - (tonnes CO2e) (10/11) (11/12) August - 10/11 reported

CULTURAL DEVELOPMENT - JON PYWELL

Tourism - Anthony Yates

Increase estimated users to Above Q1 target based AY 450,000 466,920 1,000,000 1,450,000 1,601,911 1,900,000 Yes VHEY consumer website on website KPIs

Increase visitor spend into Above Q1 target using the local visitor economy via Visit Britain's Conference AY £220,000 £221,103 £440,000 £770,000 £1,009,906 £1,100,000 Yes bookings taken through the Economic Impact VHEY Conference Bureau Mulitplier Model

HERITAGE - SIMON GREEN

Over target due to high (NI10) To increase the profile exhibition program number of in person visits to SG 100,000 127,003 200,000 300,000 464,033 400,000 Yes and extensive events museums activity

To increase the number of Near target, current users of the History Centre SG 8,000 6,663 16,000 24,000 32,173 32,000 No profile linear due to lack (contributes to NI9) of historic data

(NI110) To increase the no. No Q3 and Q4 target as of children (0-16) who are SG 600 693 600 0 2,855 1,200 Yes funding is no longer involved in heritage (Time available troopers) club

(NI75) To increase the Targets to be revised as participation of school the service is now self SG 7,500 5,797 15,000 22,500 31,543 30,000 No children visiting museums funded with no HCC and galleries finance

PLANNING - ALEX CODD Archaeology - Dave Evans

% of new or modified This is a PI which is records added to the SMR DE n/a n/a n/a n/a 21% 3% - calculated annually, not per year quarterly

Whilst we can reasonably anticipate the number of Number of SMR users and SMR users we may have DE 80 143 80 80 838 350 Yes visitors to our annual events in a year, the number of visitors to events is far more variable.

Building Control - Phil Parker

Validate applications within 3 PP 100% 100% 100% 100% 100% 100% Yes On target working days of deposit

Assess all applications for compliance with the PP 85% 95% 85% 85% 93% 85% Yes On target Buildings Regulations within 15 days of deposit

Enforcement - Graham Varley

Implement and Monitor New Targets for Site Visits; GV 100% 100% 100% 100% 100% 100% Yes On target Category A: within 1 Working Day

Implement and Monitor New Targets for Site Visits: GV 100% 100% 100% 100% 93% 100% Yes On target Category B: within 5 Working Days

Implement and Monitor New Slightly below target due Targets for Site Visits: GV 100% 97% 100% 100% 97% 100% No to holiday period of staff Category C: within 10 member Working Days

Planning Development Control - Dave Harris

Q1 below target - (NI157a) Processing DH 60% 25% 60% 60% 60% 60% No applications required Planning Applications Major legal agreements (NI157b) Processing DH 65% 69% 65% 65% 59% 65% Yes Q1 above target Planning Applications Minor

(NI157c) Processing DH 80% 82% 80% 80% 78% 80% Yes Q1 above target Planning Applications Other

Number of decisions delegated to officers as a % DH 90% 91% 90% 90% 90% 90% Yes Q1 above target of all decisions (BVPI 188)

Urban Design & Conservation - Steve Wragg

No. of Planning application consultations responded to DH 100% 100% 100% 100% 100% 100% Yes On target within 21 working days

No. of adopted Conservation Area Character Appraisals completed (i.e. the character DH 18 18 18 18 18 18 Yes On target & distinctiveness of settings will be protected & enhanced)

Appendix 1

ENNERDALE LEISURE CENTRE ACTIVITIES & SESSIONS Activities No. of Sessions per week Pools General Swimming 17 Adults Only Swimming 7 Family Swimming 1 Aqua Tots 1 Free Swims (During school hols) 5 Junior Swimming lessons 29 Adult Swimming lessons 2 Aqua shape up class 5 Football parties 4 Pool Parties 2 Playpen parties 4 Clubs British Excel judo Elite squads 1 Hull Judo Club 1 Ennerdale Karate Club + GKR grading once 2 per month 5 Tenets Taekwondo 3 Hull Masters Swimming Club adult 1 Trinity High School swimming 2 Kingston Upon Hull Swimming Club 9 Special Smiles disability swim 1 Premier Soccer 1 Hull Angels Roller Derby 1 Mums netball development 1 Function Room & Gym Sauna/Steam 7 Fitness Class – Studio Cycling 2 Exercise referral Aerobics 2 Fitness Class -Mature – Studio 2 Fitness Class - Zumba 4 Fitness Class – Circuit 2 Fitness Class -Abs Blast 2 Fitness Class -Tai Box 1 Fitness Class -20/20/20 (mixed fitness) 1 Sports Hall Courts casual bookings(badminton, Casual booking basketball, football, short tennis, volleyball, netball) Junior Weights Sessions 5 Gym Inductions 9 Why Weight (NHS weight management 5 session) Active Lifestyle Health Referrals 2 City Heath Care Partnership

Appendix 1

WOODFORD LEISURE CENTRE ACTIVITIES & SESSIONS Activities No. of Sessions per week Pools General Swimming 12 Adults Only Swimming 3 Family Swimming 2 Aqua Tots 2 Free Swims (During school hols) 3 Disco Dive (Junior) 1 Disabled Session 1 Junior Swimming lessons 2 Adult Swimming lessons 1 Age Concern 2 Birthday Parties 6 Clubs City of Hull Gymnastics 2 Woodford Judo Club 2 Karate Club 1 Function Room & Gym Sauna/Steam 7 Fitness Class – Studio Cycling 5 Fitness Class - Aerobics 1 Fitness Class – Studio Resistance 3 Fitness Class - Zumba 3 Fitness Class – Circuit 2 Fitness Class – Combat Fitness 2 Fitness Class -Step and Tone 1 Fitness Class -20/20/20 (mixed fitness) 1 Meeting Room 1 Sports Hall Courts casual bookings(badminton, Casual booking basketball, football, short tennis, volleyball, netball) Birthday Parties 6 Junior Weights Sessions 19 Gym Inductions including Junior 9 Active Lifestyle Health Referrals 2 (City Health Care Partnership) Squash Courts x 4 Casual booking Junior Dance 1 Junior Basketball 1 Badminton Club 1 Bowling Club 2 Why Weight (NHS weight management Service) 5 Weight Watchers 1

Appendix 1

COSTELLO STADIUM ACTIVITIES & SESSIONS Activities No. of Sessions per week Adult Fitness Classes Fitness Class- Circuit 6 Fitness Class- Indoor Cycling Spinning 4 Fitness Class- Boot Camp 1 Fitness Class - Zumba 2 Fitness Class- Aerobics 4 Junior Activities Junior Gym Coached Sessions 7 Badminton Coaching 2 Street Dance 2 Mini Athletics Coaching 5/6/7 years 2 Mini Athletics Coaching 8 & 9 years 1 Tumble Time Trampolining 1 Clubs / Block Bookings Kingston Upon Hull Athletics Club 7 Educ8 – alternative education provider 5 Trinity School 5 All abilities Archery 2 Why Weight (NHS weight management service) 1 Faye Dalee Street Dance 1 Weight Watchers 1 Youth Service Drama Workshop 1 Coates Badminton 1 Web Academy 1 Butler Karate 1 Costello Academy Football 1 Hessle Marlborough Badminton 1 Casual Hire – Badminton / T Tennis / Cricket Casual booking Nets / Basketball Junior Weights Sessions 7 Gym Inductions 1 Active Lifestyle Health Referrals 1

Appendix 1

ALBERT AVENUE POOLS ACTIVITIES & SESSIONS Activities No. of Sessions per week Pools General Swimming 12 Adults Only Swimming 8 Ladies Only Swimming 1 Family Swimming 2 Aqua Tots 1 Free Swims (During school hols) 2 Crash Course Lessons 1 Survival & Distance awards 1 Disco Dive (Junior) 1 Junior Swimming lessons 34 Adult Swimming lessons 1 Aqua GP Referral 1 Aqua shape up 2 Birthday Parties 2 Clubs Kingston Swimming Club 2 Kayak Club Swimming Club 1 NHS – Humber Swimming Club 1 Barracuda Swimming Club 1 Function Room & Gym Sauna 7 Fitness Class – Abs Blast 2 Fitness Class - Pilates 3 Fitness Class – Studio Fitness 2 Meeting Room Casual booking Table Tennis Casual booking Junior Weights Sessions 1 Gym Inductions 2

Appendix 1

BEVERLEY ROAD BATHS ACTIVITIES & SESSIONS Activities No. of Sessions per week Pools General Swimming 10 Adults Only Swimming 8 Ladies Only Swimming 1 Family Swimming 1 Aqua Tots 1 Lane swimming 5 Over 45’s 1 Junior Swimming lessons 17 Adult Swimming lessons 1 Crash Course Lessons (during school holidays 2 Free Swims (during school holidays) 3 Aqua GP Referral 1 Aqua shape up 2 Aqua mobility 1 Aquatic youth club 1 Public National Pool Lifeguarding Qualification 3 per year Birthday parties 2 Clubs Kingston Swimming Club 1 Hull University swimming club 2 Hull University canoe club 1 Meeting Room Why Weight (NHS weight management service) 2 Birthday parties 2 Gym Junior weights 2 Weights inductions 1

ISAAC NEWTON ACTIVITIES & SESSIONS Activities No. of Sessions per week Fitness classes-zumba 1 Table tennis Casual booking Badminton Casual booking Short tennis Casual booking Football 5 Netball 1 Rounders 1 Child dynamix 1 Jumping jacks 1 Hall and gym (school) 1 Gym 7 Indoor Cricket Casual booking

Appendix 1

HULL ARENA ACTIVITIES & SESSIONS

Activities No. of Sessions per week Public Skating 6 Family Sessions 3 Disco Sessions 2 Parents & Tots 1 Little Icicles 1 Under 5’s 13 Spectator – Adult Any public session Spectator – Child Any public session Beginners Ice Hockey Under 10’s 1 Beginners Ice Hockey Over 10’s 1 Under 18’s Rec. Hockey 1 Over 18’s Rec. Hockey 1 Patch Ice one to one coaching 12 - 14 Group Courses 10 Group Skate Any public session Children’s Birthday Parties 6 Disabled Session/Special Needs 1 Dance Club 1 Figure Club 1 Sledge Hockey 1 Hull University Hockey 1 Hull University Figure Club 1 Girls Hockey Training 1 Junior Hockey 5 ENL Training 1 Synchronised Skating 1 Private Lessons Various times Stingrays Ice Hockey Game 1-2 Stingrays Training Sessions 4 Kingston Ice Dance Club 39 Hull Arena Ice Skating Club 89 Kingston Kestrels 1 Kingston Diamonds Ice Hockey Club 1 Kingston Junior Ice Hockey Club 2 Kingston Cobras 2 Hull Synchro Ice Skating Team 1

Appendix 1

EAST HULL SWIMMING POOLS ACTIVITIES & SESSIONS Activities No. of Sessions per week Pools General Swimming 15 Adults Only Swimming (14 during school hols) 9 Ladies Only Swimming 2 Men Only Swimming 2 Crash Course Lesson (during Summer Hols) 2 *Free Swims (during school hols) 4 Disability swimming 2 Victoria Dock School swimming 2 Education swimming Lessons 5 Parent & Baby Lessons 1 Junior Swimming lessons 37 Adult Swimming lessons 1 Aqua mobility gateway 1 Aqua GP Referral 1 Aqua shape up 3 with one extra in summer Tots Splash 1 Birthday Parties/ Pool parties 4 Rookies ( water safety ) 1 Clubs Kingston Swimming Club 4 Masters Swimming Club 2 Special Olympics swimming Club 2 K.U.H.S.A.D (disabled)Swimming Club 1 Horton House 2 Function Room & Gym Sauna/ Steam Suite 7 Meeting Room Casual booking Birthday Parties 2 Gym Inductions 1 per month Extra session Sea Cadets booking 1 National Pool Lifeguarding Qualification 3 Greenway Primary School ( extra booking) 1 Halliwick disability Courses 3 per year

-FEES & CHARGES Appendix 2

SWIMMING KEEP FIT CLASSES MICELLANEOUS

Adult £3.20 Low impact Class £2.60 Badminton Junior £1.70 Aqua Aerobics £4.00 £6.40 Squash £6.40 Aqua Referral £2.00 Tai Box £4.00 Table Tennis Family Swim £8.50 Step & Tone £4.00 £6.40 Indoor Bowls £1.50 Under 5’s Free Studio Resistance £4.00 Private Bath/Shower Disco Swim £2.45 Spinning £4.00 £1.90 Sauna/Steam/Swim £4.90 Rookie Lifeguard £3.10 Aerobics £4.00 Sauna Swim Lesson Junior £4.20 Spinning £4.00 £2.70 Sunshower 5 mins £1.60 Swim Lesson Adult £5.50 Abs Blast £2.00 Sunshower 10 mins Swim Lesson OAP £4.20 £3.20 FITNESS SUITE Spectators Adult Lesson 1 to 1 £1.10 £13.00 Spectators Junior £0.55 Casual Kingstons Junior Session SWIMMING POOLS £2.30 ELC/COS/WOODFD/LC £5.35 Albert Ave/Beverley Casual Albert Ave/Beverley £3.85 SPORTS HALLS Rd/Ennerdale LC Road £3.85 All sites Casual East Hull Pools 1 Lane (Large Pools) £3.00 9am-5pm Mon – Fri £30.00 £16.00 GP Referral £2.80 All sites after 1 Lane (Large Pools) £21.30 1 Lane (Large Pools) INDUCTIONS 5pm and Weekends £50.00 £32.00

Full Pool (Large) Commercial Rate £75.00 £75.00 Kingstons Level 1 Full Pool (Small) £43.00 £12.00 Dance Studio (ELC) £27.00 A.Ave/Bev Rd/East Hull £27.00 Galas (ELC) Activity Hall W/F £96.00 Level 2 Galas (Other Pools) £96.00 £4.50 Cricket Nets £27.00 Upgrade from Level 2 to Lifeguard Hire £12.00 Meeting Room up to £20.00 Level 1 £7.50 3 hrs Junior Induction £1.00

HULL ARENA ATHLETICS ANNUAL GOLF PASSES

Disco Skate (Fri/Sat) £4.00 COSTELLO STADIUM Public Skating £4.00 Adult one course pass £380.00 (Mon-Fri) £3.80 Senior Citizen / Full time Session Adult £235.00 Term time only Session Junior £2.30 Student / 17 – 20

Parent and Tots (Wed)* £3.75 £80.00 Half Year Pass Adult MISCELLANEOUS GOLF Little Icicles Under 7’s* £3.75 £50.00 Half Year Pass Junior Figure Club £1.50 Spectator Athletics Adt £1.10 Locker Hire £50.00 Skate Hire £2.00 Spectator Athletics Jnr 0.55 Buggy Hire £13.00 Dance Club – Adult £4.20 Trolley Hire £6.50 Dance Club – Junior £2.65 ATHLETICS TRACK Club Hire £6.00 Ice Rental negotiable 1st Sept – 30 th Aug £42.00 Charge for Key Loss £12.00 Group Discount + 12* £3.75 1st May – 31st August £38.00 Group Discount + 50* £3.20 OUTDOOR PITCHES Spectators Adult £1.10 GOLF COURSES

Spectators Junior £0.55 Woodford Leisure Springhead & Sutton (Public Session) £23.50 £13.00 Centre (60 minutes) Spectator Adult/Junior £4.00 Green Fees – Adult £6.00 (Disco Session) Green Fees – Junior £10.00 Training Hockey Senior Citizen £7.50 CRECHE Standard £5.30 Short Round – Adult £3.70 Training Beginners* £5.30 Short Round – Junior Costello/Ennerdale/

(under 10’s) Woodford

Patch Pass (Mon-Fri) £3.30 GOLF GOLD PLAY Centre User Patch Pass (Eve/Wk end) £4.30 Adult £75.00 60 Minutes £2.30 Patch Weekly £16.00 Senior Citizen/Full Time 90 Minutes £3.30 Patch Monthly £45.00 £55.00 Student / 17-20 Class/6 Weeks Adult £35.00 £35.00 Non Centre User Junior Class/ 6 Weeks Junior £32.00 £6.50 60 Minutes £6.00 Cost Per Round Adult Beginners Academy £40.50 £3.00 90 Minutes £8.00 Cost Per Round Junior Skate Grind £4.00

Family Ticket* (2/3) £9.00/13.00

*Inclusive of Skate Hire Appendix 2 Leisure Card For Further Information Prices for monthly direct debit Albert Avenue Pools 01482 614826 Minicom 01482 318614 Tonic Extra £26.00 Per Month Beverley Road Baths 01482 615986 Tonic Ice £22.00 Per Month Minicom 01482 318618

Tonic Gym £22.00 Per Month Costello Stadium 01482 331315 Minicom 01482 318613 Tonic Class £22.00 Per Month East Hull Pools 01482 331303 Tonic Junior Extreme Minicom 01482 318617 £12.50 Per Month or 2 for £20.00 Per Month Ennerdale Leisure Centre 01482 331136 Tonic Family £60.00 Per Month Minicom 01482 318616 (2 adults and 2 children) + (£6.00 for each additional child) Hull Arena 01482 325252 Minicom 01482 318619 Tonic Hullcc/NHS £22.00 Per Month Kingston Fitness Suites: Costello 01482 331314 Inclusion Saver Ennerdale 01482 331129 £16.00 Annual Fee Woodford 01482 331341

Springhead Golf Course 01482 614986 NB: This document can be made available in other formats Sutton Park Golf Course (large print, audio and Braille 01482 614781 as appropriate) Tel: 01482 300300 Woodford Leisure Centre 01482 318615 Minicom 01482 318615