Risk Management at

Rob Halstead Head of Risk Management Risk and Assurance on Crossrail

What is Crossrail?

Risk Management Challenges

Conclusions What is Crossrail?

A new railway for London and the south east

Over 100 km from east to west

24 trains per hour in each direction

More than 200 million passenger journey per annum

Adds 10% to London’s rail capacity

Europe’s largest infrastructure project

£14.8bn funding

38 stations served

9 new stations built

42 km new

8 million cubic metres of spoil

4300+ Parliamentary commitments Why Crossrail?

14,000 employed24 trains per hour 200 million journeys£42bn+ per year benefits The Crossrail Route Upgrading Existing Infrastructure

Extended to Reading 27 station upgrades 2 major structures 61km of track 179 switches & crossings 150 km OLE Signalling upgrade Tunnelling – Risk Management in Action Construction on staggering scale

Paddington Bond Street Tottenham Court Road Farringdon Liverpool Street

Whitechapel Canary Wharf Custom House Woolwich Key Questions

How do we make sure that the tunnels are safe?

How do we deal with ground conditions and underground obstructions?

How do we avoid damage to buildings and services? Tunnelling – Planning Tunnelling – Risk Mitigation

Diverting and protecting utilities

Ground treatment

Monitoring

Risk management

AIB Code of practice: Risk Management in Underground Construction)

People, process, culture

Liverpool Street – Buried Services Running Tunnels

Running Tunnels

- Paddington to Stratford and North Kent

- Bored Tunnels 7m diameter

- 30 - 40m depth

- 42km long

- 8 Boring Machines (TBMs) Station Tunnels

Stations Tunnels - Platform tunnels, circulation areas, cross passages

- Sprayed Concrete Lining (SCL)

- 16km tunnelling Tottenham Court Road – ‘The Eye of the Needle’ Tunnelling Progress

Running tunnels: 43km 100% complete Station tunnels: 17km 86% complete Delivering the Programme Project vs Business

Crossrail Limited has been created to deliver one project Projects have some defining characteristics

Positives…? Negatives…?

Clear objectives, shared vision Unique governance Strong management framework Dynamic risk profile Project Management IS Risk Management

Known dimensions – cost, time Transitory organisation

Culture of problem solving Diverse corporate cultures

The end effect Organisation and Governance

Local Authority Interfaces London Borough of Bexley Joint Sponsors DfT and TfL London Borough of Camden London Borough of Ealing London Borough of Greenwich CRL as Programme Manager London Borough of Havering and Systems Integrator London Borough of Hillingdon London Borough of Islington Programme Delivery Partner London Borough of Newham London Borough of Redbridge Project Delivery Partner London Borough of Tower Hamlets London Borough of Barking and Dagenham Royal Borough of Windsor & Maidenhead City of Westminster Slough Borough Council Brentwood Borough Council South Bucks District Council Essex County Council An industry wide project

Sponsors

Industry Partners

Delivery Partners

Transcend PDP

Tier 1 Contractors and others… Programme Management

140 main works contracts

40 worksites

10,000 suppliers

1 million activity schedule Risk Management at Crossrail

“Managing risk and uncertainty is critical to the successful delivery of Crossrail”

Andrew Wolstenholme OBE Chief Executive of Crossrail Limited Drivers of Risk Management

Engineering Commercial Monitor the mitigation of risk through design Ensure that commercial exposure of the organisation is understood and managed Ensure that works are delivered safely and that output is fit for purpose Inform allocation of risk between parties through contracts Risk

Delivery Finance Avoid nasty surprises Understand true exposure to risk and uncertainty Identify opportunities to improve Support investment decisions through Head off issues before they impact assessment of risk impacts

RISK MANAGEMENT: Support Delivery : Provide Assurance : Inform Decision Making Risk Hierarchy

Programme Governance Risk Hierarchy Risk Reporting

Crossrail Limited Board

Strategic Executive Audit Committee 1) Report Committee Programme 2) Escalate Risk Sub- Sector Committee Project 3) Aggregate Programme Risk Panel Contractor

Delivery Reviews Strategic Risk Management

Strategic Risk Management at Exec and Board Level includes: Setting Risk Appetite : Reviewing Strategic Risks Strategic Risk Tools External Threats - Political - Economic - Social - Technological - Legal Extreme Risks Strategi - Environmental Strategic Risk - Horizon Scanning 04/05/2012 c Risks

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

General Elections

Mayoral Elections Time Now

Internal Threats Comprehensive Spending Review CSR 2014 CSR 2018? London Olympics & Legacy works World Athletics Championship ?

Public consultation rounds 1 & 2 Start of main construction Completion 2020 - Safety [CH2M Hill] Planning submission Rail Industry TOC Franchising [FGW, EA]

East London Line Extension Phase 2 Hybrid Bill? Public consultation Start of construction? - Cost Old Oak Common Masterplan Crossrail Signalling ITT Award C610 Engineering Installation Systems Award Signalling Contract Start of passenger Full service Start system installation Civils RP4 Start tunnelling C315 Close Dock Complete tunnelling Complete systems service Central Section

Issue CTOC OJEU First train Trains for Stage 3 - Schedule Rolling Stock and Depot ITT Notice Full fleet available RSD Stage 1 Contract Award Westbourne Park & Depot Connections Crossrail High-Level Heathrow ERTMS Surface Works Shortlist GW ElectrificationHorizon ScanningReading Capacity Increase IEP to Bristol IEP to Cardiff day? Same Linespeed Capacity Key Output 1 Functionality Upgrade - Quality [Invensys, Siemens] Key Output 2 CP4 CP5 extension? SSR Upgrade Consultation TWA application [Bombardier] Signalling Complete Start construction of Opening of North North Ticket Hall Ticket Hall Victoria Station Upgrade Utility diversions Start extension of existing [Taylor Woodrow, BAM] Completion ccomplete South Ticket Hall Bank Station Upgrade Tottenham Court Road & Bond Street Station Upgrades [Vinci, BAM Nuttall] [Costain, Laing O’Rourke] Keeping it simple

Risk is: Uncertainty that matters

Risk Management is:

Identify Assess Respond

Prioritise by assessing ‘Probability’ . Terminate and ‘Impact’ . Transfer . Treat . Tolerate Rolling Stock and Depot

Rolling Stock supplied by Bombardier

594 carriages, 66 trains

Assembly of first car commenced

Train zero testing underway

Depot construction at Old Oak Common

First train introduced 2017

Conclusions

Crossrail has a complex governance structure and many stakeholders

An understanding of risk is helpful in clarifying roles and responsibilities

The Objectives of Risk Management are to: Support Delivery Provide Assurance Inform Decision Making

Keep it Simple

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