City of Tumwater 2019 Year in Review
TUMWATER CITY COUNCIL Pete Kmet, Mayor Joan Cathey, Mayor Pro Tem Michael Althauser, Councilmember Leatta Dahlhoff, Councilmember Neil McClanahan, Councilmember Tom Oliva, Councilmember Debbie Sullivan, Councilmember Eileen Swarthout, Councilmember
Tumwater City Hall | 555 Israel Road SW | Tumwater, WA 98501 | (360) 754-5855
Contents
Administrative Services...... 4
City Attorney...... 8
Community Development...... 9
Executive Department...... 11
Finance Department...... 13
Fire Department...... 15
Parks and Recreation Department...... 19
Police Department...... 29
Public Works Department...... 34 City of Tumwater | 2019 Year in Review Administrative Services
Heidi Behrends Cerniwey, Assistant City Administrator/Administrative Services Director [email protected] | (360) 754-4128
ABOUT THE DEPARTMENT The Administrative Services Department provides support to the City organization, including human resources (HR), information technology (IT) services, risk management, and fleet management, volunteer programs, city clerk, and some executive projects. Activities such as employee recruitment, selection, and retention; benefits and compensation; labor relations; civil service administration; training and safety programs; risk management; wellness and commute trip reduction; citywide volunteer programs; public records management; brewery redevelopment; right-of-way use by telecommunication and cable companies; fleet budget management, IT network administration and work station replacement/maintenance; telephones; software support and development. The Department included 11.5 regular full-time employees in 2019.
ACCOMPLISHMENTS • Our City workforce continues to grow and transition: Over 50% of City employees have been hired in the past four years with 210 full-time equivalent (FTE) regular employees who serve the Tumwater community. • City and Fire Department leadership created the IDEA Team (Inclusive, Diverse, Empowered, and Accessible) to understand and address challenges of diversity, equity, and inclusion. By using change management principles, the team developed a shared understanding of the challenges and constraints, created data- driven recruitment tools that targeted diverse audiences, and removed structural barriers in the hiring process. This strategic and system-wide approach yielded the most diverse hiring list in Department’s history. • Over 15,000 volunteer hours were contributed to City projects and programs throughout the year. • We improved the online public records tracking and access system to improve accountability, tracking, reporting, and public access to the City’s records. • We developed an information technology strategic plan to help our teams evaluate technology choices and work to implement better business processes to support City services and customers.
HUMAN RESOURCES • Continued process improvement for human resources processes, including recruitment, selection, classification, onboarding, diversity and inclusion, and initiation of an employee development program. • Negotiated a three-year Fire Union (IAFF) contract which included a 4-Platoon schedule and new language for the Janus decision and Washington Paid Family and Medical Leave compliance. • Completed 28 regular status recruitments and 67 temporary/seasonal employees. • Hosted a leadership retreat to advanced employee development program. • Implemented new Operating Guidelines. • Continued staffing analysis and updated for classification and compensation system for Biennial Budget preparation.
Administrative Services Page 5 • Conducted benefits administration activities with benefits fair during open enrollment to offer educational opportunities to employees, conducted a benefits survey to evaluate interest in programs and transitioned Fire employees to a new HRA program. • Received reimbursement of $16,000 in 2019 for injured workers retro program return-to-work successes.
Civil Service • Engaged in rigorous recruitment and screening activities to facilitate priority hiring for entry-level, certified, and lateral Police candidates to reduce the staffing gap. • Implemented the new entry-level Firefighter examination process which provided steps to reduce barriers and improve inclusion and accessibility for hiring new employees.
Risk Management • Reviewed contracts for risk and insurance requirements; successfully passed annual risk pool audit with no findings. • Maintained mild premium assessment increase for City while the majority of pool member liability insurance costs increased substantially. • Continued activities to develop a culture of safety through training, risk analysis, and management practices across the organization.
Brewery Project • Advanced elements of the brewery project for community benefit: * Ongoing property owner relationships and coordinating communications. * Coordinated Innovation Partnership Zone (IPZ) industry gatherings and Craft District development team meetings to facilitate positive communication and problem-resolution for high profile projects. * Supported brand implementation and efforts to #BringBrewingBack. * Facilitated policy and administrative actions to implement code compliance for property infractions. * Worked with property owners and coordinated cross-functional discussions with interested parties regarding development opportunities and constraints.
Volunteer Programs • Record number of volunteer hours contributed across the City organization, totaling nearly 15,698 hours. • Volunteer groups adopted 18 half-mile sections of Tumwater streets through Adopt-a-Road Litter Clean-up program and one Adopt-a-Site at the Pioneer Cemetery. • Facilitated a successful Clean-up Drop-off event. In a 4-hour period, this event provided public health and safety benefits to the community with a record 645 cars driving through. Over 13 volunteers and 10 partner organizations collected donations that filled a shred truck with sensitive documents; collected four truckloads of furniture in partnership with The Furniture Bank; books and household items in partnership with Timberland Regional Library & Value Village; filled a trailer of bicycles, parts and helmets for reuse in partnership with Intercity Transit Walk N Roll; collected Food Bank donations in partnership with TOGETHER!, and other items; took in over 300 pounds of prescription medications to safely dispose in partnership with the Tumwater Police Department and assistance by Tumwater HOPES; and distributed recycling information in addition to Clean Air Initiatives with ORCAA and Thurston County. This year’s event added a Blood Drive in partnership with the Tumwater Fire Department and Bloodworks NW with over 13 donors.
Administrative Services Page 6 • Managed registrations and volunteer support functions for Tumwater University (TU), TU Police Citizen’s Academy, Tumwater Artesian Brewfest, plus various volunteer projects and customized projects. Supported other City departments in recruitment, reporting, and volunteer programming. • Designed and implemented two new Neighborhood Grant Programs, including Neighborhood Party Kits and Mini Neighborhood Library Program. Facilitated three neighborhood events and one Mini Neighborhood Library project.
CITY CLERK & RECORDS MANAGEMENT • Processed and managed 1,413 Public Records Requests through our online public records system that saw a 20% increase in requests from the year before. Successfully completed the state-mandated Joint Legislative & Audit Review Committee (JLARC) report on public records requests. • Prepared and distributed meeting packets for 65 City Council and Council Committee Meetings. • Maintained all of the City’s vital public records (ordinances, resolutions, minutes, deeds, easements, etc.) in our citywide Imaging System/Online Records Center (Laserfiche). Created a historical archives section to include State Auditor Reports, text searchable Minutes from 1894-1936, Incorporation and Sesquicentennial documents, etc. • Coordinated with staff and the Hearing Examiner to update the Rules of Procedure and served as the Clerk to the Hearing Examiner for several appeals. • Previewed Online Agenda Management Systems with Minutes & Video Streaming Components – expect to implement in 2020. • Managed the Commute Trip Reduction Program which is a financial incentive program for employees using an alternative commute mode to work. Employees participated in regional and state commute trip reduction contests including the state-mandated CTR survey and Wheel Options promotion.
INFORMATION TECHNOLOGY (IT) • Continued implementation of objectives outlined in the IT Strategic Plan to improve IT governance, documentation, business processes, and management practices. • Completed the citywide needs assessment for the multi-year launch of the Enterprise Resource Planning (ERP) software that serves as the technology backbone to City business and financial architecture. • Implemented several EDEN enterprise resource planning (ERP) enhancements to offer customers more payment options for utilities, to resolve business application processes that the vendor couldn’t provide. • Completed annual equipment replacement—40 personal computers, laptops, one projector, replaced all Fire and Police mobile computer terminals and procured equipment for new technology orders. • Managed technology upgrades, replaced Council chambers cameras, replaced point of sale software at the golf course, rebuilt remote access system, and completed citywide migration to Windows 10 and Office 2016 software. • Enhanced network and server functions to optimize performance and data security. • Replaced email spam filter enabling additional layers of security. • New file and database backup solution with cloud redundancy. • Advanced authentication for Police remote access and additional functionality. • Added remote file access to support telework. • Dedicated police fiber connection with fail-over configurations.
Administrative Services Page 7 • Museum security camera system.
SAFETY • The Department organized and staffed the Central Safety Committee—hosted monthly meetings and training, reviewed incidents and accidents to improve safety practices. • Implemented activities to move toward a safety culture.
Administrative Services Page 8 City of Tumwater | 2019 Year in Review City Attorney
Karen Kirkpatrick, City Attorney [email protected] | (360) 754-4121
ABOUT THE DEPARTMENT The City Attorney’s Office is an internal service department. Unlike other City departments, the City Attorney’s Office does not initiate projects but provides support to all departments for all projects. The City Attorney provides legal support to the City Council, Mayor, City Administrator, and all departments. The City Attorney’s Office represents the interests of the public as a whole and does not represent individuals. The Office is strictly prohibited from providing any legal advice and/or representation to residents in any matter, whether it is civil or criminal. Individuals must retain private counsel for legal assistance or be provided with a public defender, if eligible, in criminal matters.
ACCOMPLISHMENTS • Successful multi-city litigation involving Thurston County’s request for reimbursement of medical costs from the cities of Olympia, Lacey, Tumwater, and Yelm for felony arrestees dating back to 2014, and seeking a ruling to allow the billing of costs going forward. The Washington State Supreme Court upheld a Superior Court ruling finding in favor of the cities that felony arrestees were the responsibility of the County. • Provided citywide staff training on use of the City’s contracting and purchasing policies and procedures manual, including information on applicable legislative updates. The policies and procedures assist in ensuring compliance with applicable laws and the use of public funds. • Assisted in a major property abatement matter that covered several years and included assistance from State agencies and Thurston County. A property tax lien of $83,330 plus interest is currently on the now- foreclosed property.
STATISTICS All ordinances, resolutions, contracts, and agreements are reviewed and/or approved as to form by the City Attorney’s Office. The Office also handles civil litigation involving the City and supervises the prosecution of all misdemeanor and gross misdemeanor crimes occurring in Tumwater.
Page 9 City of Tumwater | 2019 Year in Review Community Development
Mike Matlock, Community Development Director [email protected] | (360) 754-4180
ABOUT THE DEPARTMENT The Community Development Department provides innovative long-range comprehensive planning, timely and responsive plan review, inspection, and code enforcement. The Long Range Planning Division researches, processes, and staffs all comprehensive planning efforts; zoning and development code updates; annexations; and, tracks and monitors growth management legislation. Development Review includes reviewing and processing development permit applications; environmental and critical area analysis; land division, code compliance, building, plumbing, mechanical, and fire; and, life safety plan reviews and inspections. The Department included 10 regular full-time employees in 2019.
ACCOMPLISHMENTS • Completed an update to the Shoreline Management Master Plan. • Completed amendments to the zoning code that clarified appropriate areas for truck stops and food trucks. • Made substantial progress on a draft Habitat Conservation Plan to protect endangered species in Tumwater. • Completed a substantial update to the Economic Development Plan. • Updated the Town Center Street Design Plan. • Started the adoption process for Housing Affordability code amendments. • Completed substantial work on a regional Climate Mitigation Plan. • Prepared small cell facility design amendments. • Secured a regional state grant with Lacey and Olympia to perform a baseline housing affordability study to inform efforts on addressing housing affordability.
STATISTICS ◊ 1,652 total permits issued ◊ 53 site plan reviews ◊ 106 single-family permits issued ◊ 1 apartment building totaling 140 residential units ◊ 5 new commercial permits issued. Notable ones include: * Tumwater Falls Fish Hatchery: Fish ponds and fish ladder in Tumwater Falls Park * AJB Security Storage: 9,720 s.f. mini storage on Capitol Boulevard * Vision Health: 7,476 s.f. optometrist office on Capitol Boulevard (the second project with new design guidelines) * Craft District: 27,981 s.f. SPSCC Brewing and Distilling Program, production distillery, tasting room, and support spaces * Alternative Learning Center: 14,500 s.f. classroom and administration school district facility
Community Development Page 10 adjacent to New Market Skills Center * H.D. Fowler Company: 16,952 s.f. commercial building, two-story office building and warehouse space for the sale of waterworks, pumps, irrigation, and mechanical products
Community Development Page 11 City of Tumwater | 2019 Year in Review Executive Department
John Doan, City Administrator [email protected] | (360) 754-4120
ABOUT THE DEPARTMENT The Executive Department includes the Mayor, City Administrator, Assistant City Administrator/Brewery Project Manager, Executive Assistant/Deputy City Clerk, Communications Manager, and Digital Media & Communications Specialist. The department works with the City Council on goal-setting, meeting support, public policy, scheduling, citywide communications, supports other departments in policy and public involvement, produces public information such as the website, various newsletters, social media, and mailings, manages the City’s Lodging Tax Advisory Committee (LTAC), hosts educational opportunities like Tumwater University, and works closely with other jurisdictions and outside agencies.
ACCOMPLISHMENTS • Developed and promoted the City’s Legislative Agenda and partnered with the Thurston Chamber for the Shared Legislative Agenda that resulted in funding in the proposed Capital Budget for several regional projects, including the Study of I-5 from Tumwater to Mounts Road. Several projects in Tumwater were part of a capital budget authorization, including the Old Brewhouse Tower and the Brewing and Distilling Center equipment. Other funded projects in Tumwater included the State Library and Archives and the L&I Laboratory and Training Facility. • In partnership with the School District and TOGETHER!, we hosted the Community Summit in order to increase understanding and engagement in student success and safety. • Continued to provide a portion of the onboarding process for new employees, including Mission, Vision and Beliefs, and City organization. • 2019 Community Human Services Program: Funded $15,000 in Agreements for Social Services on behalf of Tumwater residents. • Lodging Tax Advisory Committee: Expanded from a five member committee to a seven member committee. Funded $175,000 in Agreements to increase tourism in Tumwater in 2019, and funded the second 2% of Lodging Tax funds to promote cultural and historical tourism in Tumwater. • Teamed with 28 City web editors to identify and make necessary changes on the website to ensure compliance with federal requirements for accessibility WCAG 2.0. • Continued negotiation process to renew the cable franchise agreement with Comcast Cable, Inc., in partnership with Thurston County and the cities of Olympia and Lacey. • Public engagement through the website, print newsletters and reports (Report to the Taxpayers, Tumwater on Tap, utility inserts), monthly email newsletters, news releases, email listserv, Nextdoor, Facebook, and other channels. • Continued working in partnership with TCMedia and the Olympia Tumwater Foundation to develop an interactive history map, historical events, and videos to tell the story of Tumwater’s history. • Supported the Fire and Administrative Services Departments in the IDEA (Inclusion, Diversity, Empowerment, and Awareness) in developing innovative hiring processes and training for Fire Department Staff.
Executive Department Page 12 • Worked with Police and Administrative Services to develop and implement the Tumwater SAFE Program to provide refuge for community feeling threatened. The Program was implemented by numerous State agencies and at several City facilities, the library and Starbucks. • Supported the implementation of the City Affordable Housing and Homeless Action Plan and helped staff the newly formed Regional Housing Council. • Supported a Council Task Force that held the City’s Sesquicentennial Anniversary on November 25 with a community celebration. Programs and events included “Tumwater Then & Now” interactive history map, #Remembering 150 Years Throwbacks on Facebook, mini-exhibits at City Hall and the Artesian Brewfest, Historical Home Tours, and working with Congressman Heck on the naming of the Post Office. In December, it was announced the legislation naming the Eva Hewitt Post Office was approved by Congress and signed by the President. • Continued efforts to expand the Craft District with the provision of infrastructure, permits for the SPSCC/ Heritage Building, the Market Building, and Tumwater Valley Drive. A major milestone was the recruitment of Ninkasi Brewing to be a part of the project and partner with SPSCC. • Welcomed a new Port of Olympia Executive Director, following staff participation in the Ports development of the Vision 2050 Plan that will help guide the Port’s activities in the coming year. • Supported the work of other departments in the clean-up of the Percival Creek area to reduce environmental impacts and personal and public safety issues. • Completed a consultant-prepared regionalization study of fire and emergency medical services that rolled out to local fire agencies and recommended a continued study of fire regionalization options. • Supported the Phase I renovation of the Old Brewhouse Tower (to be completed in early 2020), led the fund-raising campaign for the local share of the funding, and made a successful Legislative request for Phase II funding. • Provided support and advice to other departments around strategic communication and public involvement, particularly: public notice and meetings, the cultural arts task force, snow response, and street sweeping, and employee recruitment. • Community Human Services Program: Funded $15,000 in Agreements for Social Services on behalf of Tumwater residents. • Lodging Tax Advisory Committee: Funded $160,010 in Agreements to increase tourism in Tumwater in 2019, and funded the second 2% of Lodging Tax funds to promote Cultural and Historical Tourism in Tumwater. • Ensured compliance with new federal requirements for web accessibility, WCAG 2.0, with weekly monitoring. • Continued negotiation process to renew the cable franchise agreement with Comcast Cable, Inc., in partnership with Thurston County and the cities of Olympia and Lacey. • Community engagement utilizing a mix of media including the City website, print newsletters and reports, e-newsletters, news releases, surveys and polls, Next-door, Facebook, local news media, and social media and other digital platforms. • Continued working in partnership with TCMedia and the Olympia Tumwater Foundation to tell the story of Tumwater’s history.
Executive Department Page 13 City of Tumwater | 2019 Year in Review Finance Department
Ursula Euler, Finance Department Director [email protected] | (360) 754-4130
ABOUT THE DEPARTMENT The Finance Department provides a broad spectrum of services to the public, businesses, and all other departments of the City. Customer service representatives start utility services for Tumwater residents and businesses, take utility payments, and answer questions on the phone and in-person about the City’s drinking water, sanitary sewers, or storm drainage services. Finance staff also collect fees for building plan inspections and permits; issue business licenses; manage the City’s Business and Occupational Tax reminders and returns; and administers payment, deferrals, and Court referrals of outstanding traffic tickets. Internal support services include budget preparation; budget analysis and internal financial reporting; preparation of the official annually audited financial report; debt management; forecasting of revenues and expenditures; and the accounting for all assets, such as buildings, equipment, cash, and investments. The Department has 12 full-time equivalent positions and 14 staff.
ACCOMPLISHMENTS • Utility Billing continued to go electronic in 2019. More customers have bills emailed and make payments electronically. Currently, about 15% of all service bills are sent through email, up from 12% the prior year. In 2013, 29% of all bill payments were made online, with either credit card or bank payment. Today, that percentage is 66%. This reduces the Department’s paper usage and postage costs. • When a Tumwater homeowner buys or sells a home, a title company is usually involved. The title company asks the City for estimated utility bill amounts well in advance of an anticipated closing date, a manual effort for title companies and City utility staff. This changed in 2019—City utility staff designed and implemented an online input page for title companies to use. Now, title companies can submit an estimate request much closer to the home’s closing date, making the estimate more accurate, the information provided to staff more streamlined, and the buying/selling experience more pleasant for the buyer and seller. • Since April 2019, Tumwater businesses have been able to file their quarterly Business & Occupational (B&O) tax returns online. Users have provided very positive feedback. The steps are easy to understand and follow, and it is a time saver. City staff had this tool in place for the second, third, and fourth quarters of 2019, so barely one year. Some filers only file annually and not quarterly – staff are looking forward to the new experience of many annual online filers. Staff anticipate an electronic filing rate of about 60%. This should simplify a previously manual input effort and open up time for other work. Additionally, any taxes owed can be paid online with a credit card at filing time. • The City has long had a lifeline utility assistance program that allows certain customers to qualify for a repeating annual 50% discount. For the second year in 2019, a hardship City utility assistance program also helped customers in need. The program is administered by the Community Action Council (CAC). City staff solicit donations and CAC staff converse with applicants to sort out needs. • Like all cities, Tumwater is required to submit extensive financial information to the Washington State Auditor’s Office and have an annual audit. All filings were made on time. The City received a clean audit from the State Auditor’s Office.
Finance Department Page 14 STATISTICS GENERAL FINANCE ACTIVITY Purchase Orders Processed 5,291 Payables Checks Written 5,312 Utilities Accounts Served (as of 12/31/2019) 9,121 VIOLATIONS DIVISION ACTIVITY Parking Citations 20 Traffic Infractions 551 Deferrals Granted 46 Rescinded Traffic Deferrals 5 BUSINESS LICENSING ACTIVITY Business License Renewals 2,461 New Business Licenses Issued 1,111
Finance Department Page 15 City of Tumwater | 2019 Year in Review Fire Department
Scott LaVielle, Fire Chief/Emergency Services Director [email protected] | (360) 754-4170
ABOUT THE DEPARTMENT The Fire Department’s mission: Provide residents of Tumwater protection from uncontrolled fire and hazardous materials through prevention efforts and suppression activities, and provide comprehensive pre-hospital emergency medical care to the sick and injured.
50 career members and 12 volunteers staff the Department. Staff deliver a high degree of professionalism across five divisions (functions): emergency operations, training, fire prevention, emergency management, and resource management. The Department operates out of two locations within the City, the Fire Headquarters station (T-1) and the North End (T-2) station. Prior to 2018, the North End station was staffed about 50% of the time but with the 2016 Eastside Annexation, revenue provided the Fire Department the ability to hire additional firefighters and promote additional officers.
This enhancement has allowed the Fire Department to staff and fully operate T-2 at 100%. The City is a contract provider within the Thurston County Medic One system. As a system partner, the Department staffs two paramedic units. One is located at the Headquarters station and the second unit is located in the Rochester/ Grand Mound fire station. The units are staffed with cross-trained firefighters and paramedics.
ACCOMPLISHMENTS Emergency Operations The Emergency Operations division is managed by the Assistant Fire Chief. This includes emergency response, apparatus and equipment maintenance, and specific public outreach programs. In 2019, the Fire Department responded to 4,581 emergency calls. This is a slight increase in 2018.
The engine company’s emergency calls were comprised of:
YEAR 2018 2019 DIFFERENCE Fire Related Incidents 142 98 -44 EMS/Rescue Calls 3,274 3,230 -44 Hazardous Condition Calls 73 94 +21 Service Calls 244 322 +78 Good Intent (“smoke seen”) 325 510 +185 False Alarms 212 327 +115 Totals 4,270 4,581 +311
Fire Department Page 16 The two medic units Medic 5 (M5) based out of Tumwater, and Medic 14 (M14) based out of Rochester, responded to:
YEAR 2018 2019 DIFFERENCE Medic 5 response in Tumwater city limits 920 879 -41 Medic 5 responses in County 520 400 -120 Medic 14 responses 751 683 -68 Totals 2,191 1,962 -229
When the Department is not responding to emergency calls, personnel perform a multitude of functions supporting the City’s core values. They provide public education programs, assist with fire drills, emergency preparedness training, free smoke detector installations, and fire extinguisher classes.
Staff strives for efficiency and safety in delivering service. Through an agreement with the City of Olympia, personnel are able to train with regional partners at the Mark Noble Regional Fire Training Center (MNRFTC) in Olympia. The Department also participates and provides staff for the Thurston County SWAT team and Special Operations Response Team (SORT).
Training Training is crucial to the Department’s success. Professional competencies and efficiencies are developed to recognize and mitigate potential hazards in the work environment. The Training Division works with regional partners to develop and deliver the curriculum. All Department staff practice essential skills and the Training Division is critical in coordinating and arranging the training.
Volunteer firefighters receive equivalent training through a cooperative arrangement with Thurston County Fire Chiefs Association. This provides volunteers with access to Emergency Medical Technician (EMT) training (160 hours) along with a 150-hour basic firefighting training.
Career firefighters begin with a three-year apprenticeship training program. This includes a 13-week fire academy program taught through Bates Technical College. Upon graduation, employees are Firefighter I and II certified, with hazardous materials operations level training and are National Incident Management (NIMS) compliant.
To support succession planning and to further professionalism in our industry, officers take Officer I and II training with eventual certification through the International Fire Service Accreditation Congress (IFSAC) along with the States JATC Fire Officer program. Most current officers are certified in leadership programs.
A benefit of the cooperative agreement with the City of Olympia is that the Department is able to comply with State requirements for live-fire training exercises at the MNRFTC. The Training Center provides a safe and more environmentally friendly scenario for this required training.
The Department is also expanding the command-training program to provide incident command basic training through an online curriculum. After completing 40 hours of instruction, employees will eventually be able to participate in the simulation lab at the MNRFTC. This training is part of the employee development program.
Fire Prevention The Fire Prevention Division is responsible for fire code development and enforcement within the City and works in conjunction with the Community Development Department on fire safety enhancements and restrictions.
Fire Department Page 17 The commercial and fire safety education and inspection program is designed to provide fire prevention education to reduce the loss of property, injury, and keep businesses operating safely in Tumwater. The Fire Inspector educates City businesses on the importance of regular fire safety inspections and code compliance. The Inspector also reviews the fire and sprinkler alarm systems and the compliance with semi-annual and annual professional NFPA servicing requirements. Visible addressing is a common code violation and this issue is critical for emergency responders to be able to provide fast and efficient assistance.
Currently, the Fire Department is evaluating the inspection process and functions to make it more streamlined and functional. This will be accomplished by upgrading to an electronic inspection rather than paper. The new ESO fire software will be a big enhancement in this process.
Emergency Preparedness The Council’s strategic priorities call for the City to “Provide Quality Public Safety Services” which includes implementation of emergency management programs. The Fire Chief coordinates and chairs the regular Emergency Management Committee of senior and technical staff to plan and prepare for disaster response. The City has put a very high emphasis on emergency management training with all employees completing the basic Federal Emergency Management Agency (FEMA) training.
First responders, management, specialized staff, and senior staff received additional training specific to their disciplines. The City conducts regular drills and exercises to aid in the eventual response to emergencies. Training and public information with regard to emergency preparedness have been included in newsletters and community events. The City of Tumwater website contains information for both business and personal emergency preparedness information. Some of the emergency preparedness topics on the City website includes emergency supplies checklist, information regarding hazardous materials, bomb threat response, preparation tips for winter storms and floods, and even interactive teaching opportunities for parents to use with their children.
Several “Map Your Neighborhood” courses were conducted within the City this past year to prepare neighborhoods to be self-sufficient during earthquakes, snow storms, and other emergency related scenarios. This last year the City updated its Comprehensive Emergency Management Plan which was submitted and approved by the State of Washington Emergency Management Division.
Resource Management The Resource Management Division is responsible for records management, administrative functions, and budget support for all divisions within the Department. This division is responsible for managing information pertaining to personnel, payroll, fiscal management, emergency response data, and public information. This division is also the primary FEMA contact during natural disasters and works closely with the Emergency Management Director at state and regional levels to coordinate and organize citywide assessment and recovery documentation. The Resource Management Division is the program administrator for the Department fire reporting software and is responsible for completing the required annual National Fire Incident Reporting System (NFIRS) data in an accurate and timely manner. This division also monitors the fire, sprinkler, and range hood inspections of commercial occupancies within the City.
Public Safety Initiative Staff continue to succeed in supporting the cardiac arrest survival rate. Statistics from Medic One show that Thurston County Medic One region (including Tumwater) continue to hover around the 50% survival rate for cardiac arrest, compared to 25% nationwide. The 50% survival rate is one of the best in the nation.
The Fire Department received a new fire engine in 2019. A specification committee started working on the fire
Fire Department Page 18 engine design in late 2017. At the conclusion of the specification committee’s excellent work, the City Council approved the purchase in early 2018. The new engine is assigned to the North End Station T-2.
IDEA Team The IDEA Team (Inclusive, Diverse, Empowered, and Accessible) continued to make a difference in the Fire Department. Utilizing work accomplished through a hiring subcommittee, a new testing process was developed, approved by Civil Service and implemented in 2019. Judging by the measured results, this new process was a tremendous success.
Fire Department Page 19 City of Tumwater | 2019 Year in Review Parks and Recreation Department
Chuck Denney, Parks and Recreation Director [email protected] | (360) 754-4160
ABOUT THE DEPARTMENT The Parks and Recreation Department provides a wide range of parks, recreation, and maintenance services to the residents of Tumwater. The Department is made up of several divisions that include recreational services; facility reservations, classes, programs, and special events; Tumwater Youth Program; historic preservation and programs; park and trail development/operation and maintenance; City facility and building maintenance; and golf course operation and maintenance. The Department has 20.5 regular employees plus seasonal staff for support of maintenance, recreation, and golf operations.
ACCOMPLISHMENTS Recreation Division The total gross revenue for sports programs was $101,762. Our youth basketball program is the largest in the region and accounts for 68% of the revenue. Over 430 games were played during the basketball season.
Sport Season Participants Youth Recreational Basketball Fall/Winter 42 Teams (425 Players) Youth Competitive Basketball Fall/Winter 48 Teams (475 Players) Youth Baseball Spring 12 Teams (124 Youth) Kidz Love Soccer Spring/Summer 153 Youth Challenger British Soccer Camp Summer 35 Youth Sounders FC Camp Summer 179 Youth Youth Tennis Camps (2 Sessions) Summer 42 Youth Elks Hoop Shoot Winter 448 Youth
Facility & Field Reservations • Approximately 19 organizations used the sports fields and trail system to support practices, games, tournaments, and meets for soccer, baseball, volleyball, cross country, and cyclocross. Gross revenue was $29,340 with over 1,796 hours of field use. • 162 groups reserved the Historical Park Shelter; 122 groups reserved the Pioneer Park Shelter. The total gross revenue resulted in $14,745.
Classes & Day Camp • We offered 221 successful classes with a total of 1,446 participants with gross revenue of $120,422. • Summer Day Camp had 279 participants and four Counselors in Training. Gross revenue for Summer Day Camp was $46,665.
Parks and Recreation Department Page 20 Special Events • The City held its 23rd Annual Easter Egg Dash on April 20. More than 1,500 children participated in collecting 20,000 Easter eggs distributed across Tumwater High School fields. • The City of Tumwater’s 32nd Annual Independence Day Parade had 109 entries marching down the parade route as 8,500 spectators lined the streets. • The 19th Annual Artesian Festival saw its highest attendance with over 20,000 people who entered the main gate at Tumwater Valley Golf Course to participate. • Screen on the Green was held the first four Friday nights in August at Tumwater Valley Golf Course. Over 750 people attended this summer’s series. • We held our 7th Annual Tumwater Artesian Brewfest at Tumwater Valley Golf Course on Saturday, August 17 with an attendance of over 5,000. • The annual Family Pumpkin Painting event was held in October with more than 200 participants. • In December we held our 17th Christmas Tree Lighting Festival with approximately 2,500 community members attending to enjoy activities, entertainment, and food, in anticipation of the ceremonial lighting of the tree and a visit from Santa. • Over 38,225 people attended our special events in 2019.
Tumwater Youth Program (TYP) • The Tumwater Youth Program hosted 19 late night youth and teen events with over 4,125 attending, and 405 volunteers supporting the events. Over 1,625 volunteer hours were contributed to the program. Revenue from participant fees, glow item sales, sponsorships and donations total $38,132. • Tumwater Trippin’ (Summer Teen Camp) included seven weeks of daily trips and two weeks of overnight camping (Camp Cascadia & Adventure Challenge) for youth and teens. There were 110 total participants and $12,680 in gross revenue.
Old Town Center (OTC) • The Old Town Center (OTC) facility’s annual participation included 8,750 participants in the senior program with $15,000 in revenue. • Cradle to Crayons Day Care operated at full capacity throughout the year. Revenue from rent was $75,000 and 2019 marked its 8th year at OTC.
Sponsorships • Family Pumpkin Painting – Schilter Family Farm donated over 225 pumpkins for our free family event. Toyota donated $500 in prizes and State Farm Insurance donated $500 towards the Foto-Bot. • Easter Egg Dash – Northstar Church donated candy and prizes ($3,500 value) and provided 35 volunteers. Toyota donated $500 in cash and $500 in prizes; State Farm Insurance donated $500. • Artesian Festival – Over $18,000 in cash and $10,000 in-kind donations were collected this year. • Screen on the Green – Toyota was our title sponsor at $2,500. We had four individual sponsors (Lacey/ Capital/Chehalis Collision, Puget Sound Energy, State Farm Insurance and WSECU) who each contributed $500. • Tumwater Artesian Brewfest received $29,050 in cash donations. • Christmas Tree Lighting Festival – Our main sponsor, Olympia Federal Savings, contributed $3,000. Hanson Motors donated $1,500 and evergreenDIRECT Credit Union and State Farm Insurance donated $500. Other donations included raffle prizes from Heritage Bank and WSECU. Tumwater Downtown Association
Parks and Recreation Department Page 21 contributed $1,700 to the event. • Tumwater Youth Program (TYP) – O Bee Credit Union sponsored two TYP events with a $3,000 cash donation and 500 youth T-shirts. WSECU donated $1,700 and State Farm Insurance $500. • We had $64,750 total cash and $27,175 in-kind sponsorships for our special events and programs.
Scholarships Over 62 youth and teens received a total of $1,486 in scholarships to be able to participate in recreation programs.
Park Projects • The Joint Base Lewis McChord (JBLM) Day of Service was held at Tumwater Hill Park in October. This was the 6th year of leading a project with over 16 JBLM soldiers. • Our Earth Day event was held at Historical Park on Saturday, April 20. Over 50 community members including high school and middle school teens worked to repair vegetation around the park. • Our National Trails Day event was held at Historical Park on Saturday, June 1, where 24 volunteers worked on creating a new trail. • GraceWorks Church held two Sunday work projects at Historical Park. Over 45 members volunteered for these two events.
Volunteer Hours • Tumwater Youth Program (TYP) = 1,625 hours • Youth Baseball Volunteer Coaches = 625 hours • Youth Basketball Volunteer Coaches = 7,500 hours • Day Camp (C.I.T. program) = 500 hours • Easter Egg Dash = 181 hours • Earth Day = 146 hours • National Trails Day = 48 hours • JBLM Service Day Project = 96 hours • Grace Works Park Service Days = 82 hours Total: 10,803 Volunteer Hours
Historical Programs, Brewmaster’s House, Crosby House • Through a continuing partnership with the Olympia Tumwater Foundation (OTF), the City responds to requests for historical information, tours, and events. • OTF held 16 “History Talks” at the Schmidt House. • Tumwater Historical Preservation Commission continues to work on planning for the future use of the Brewmaster’s House and programs, events, and partnerships in the larger Historic District. • Working with the Washington Department of Fish and Wildlife, the Historical Preservation Commission developed and approved elements of the Tumwater Falls Hatchery redevelopment project to include historical interpretation elements and improvements within the Historic District. • OTF conducted numerous tours throughout the Historic District to showcase and highlight facilities, projects, and history. • Promoted Tumwater’s brewing history at the Artesian Brewfest in August. • OTF researched multiple interpretive elements for signage designs in the Historic District.
Parks and Recreation Department Page 22 • Working with the OTF, continued evaluation of the City’s archive and its interpretation at the Brewmaster’s House. Researched, cataloged, and entered archive material into the museum software. • Hosted Cascadia Grains Conference in support of the craft brewing and distilling initiative. • Hosted a local historian’s conference. • Assisted with the Tumwater Sesquicentennial events. • Provided the Tumwater School District with a history curriculum. • Researched the history of the Tumwater Police Department. • Ongoing story mapping project research and development. • OTF invested 2,705 hours of staff time in the performance of the shared services agreement with the City. • Researched railroad history for interpretation along the Deschutes Valley Trail. • Continued to work with the Daughters of the Pioneers to operate and maintain the Crosby House museum and provide opportunities for public access.
PARKS AND FACILITIES MAINTENANCE Parks and Facilities Maintenance is comprised of two very distinct divisions.
The Parks Maintenance Division maintains and ensures that all City parks and properties—except for Public Works properties and the Tumwater Valley Golf Course—are safe, clean, and attractive. While maintaining 238 acres of parkland at 16 different sites, the division also maintains the landscaping and turf at City Hall, two fire stations, the police station, the library, and Old Town Center. They inspect, maintain, and keep records for dozens of irrigation systems, turf areas, and sports fields, and all play areas regularly. Parks staff also assists recreation staff to ensure community events, sports, and athletic leagues, and volunteer events are successful.
The Facilities Maintenance Division maintains all 11 buildings the City owns and their infrastructure. They manage the performance of all HVAC systems, lighting, plumbing, electrical, elevators, pest issues, fire and security alarms, and minor emergencies. These maintenance professionals are well versed in the construction trades and have taken on and diagnosed many issues we have encountered. They are well respected for their customer service and the knowledge they bring to the job.
Both divisions perform daily, weekly, and scheduled maintenance to their respective areas of responsibility and also respond to emergency breakdowns and problems around the City. Our staff maintains all certifications that are required for their respective position and are encouraged to seek other training and certifications that are of benefit to the City.
PARKS MAINTENANCE DIVISION HIGHLIGHTS Barclift Park: 134 work requests • Cleared much of the unwanted shrubbery from the perimeter • Resurfaced tennis court
City Hall: 117 work requests • Limbed fir trees above police parking lot • Installed landscaping to front and side entry of police station • Re-landscaped front of City Hall
Parks and Recreation Department Page 23 Deschutes Valley Park: 67 work requests, plus daily operations • Removed much of the over planted vegetation allowing for low growing replacement • Historical Park: Work requests-131, plus daily operations • Second year of reforestation of hillside with pollinator plants. Earth Day volunteers, GraceWorks Church volunteers, and Cedar Creek Corrections Center crews provided great assistance. • Installed new memorial bench • Installed various landscaping throughout the park • Heavy toll from EPA on-site restoration efforts
Isabella Bush Park: 28 work requests • Working to renovate park entrance
Jim Brown Park: 117 work requests • Resurfaced tennis court • Installed plaque near the covered area
Library: 124 work requests • Cleared west fence line behind neighbors • Removed vegetation from around building for paint preparation, safety, and ease of access
Overlook Park: 129 work requests • Reopened renovated park • Added distinct seating elements to the viewing area
Parks Trail System: 44 work requests • Gained ground on establishing width and surfacing of trails citywide
Pioneer Park: 217 work requests, plus daily operations • Replaced drinking fountains • Added storage near baseball fields • Continued improvements to athletic fields in order to better support recreation leagues and events like Kick in the Grass soccer tournament • Added soccer field usage to ballfields
Fire Station T-1: 102 work requests • Major repair to irrigation system behind the building
Fire Station T-2: 72 work requests • Began filling the void in front of building with drainage and fill • Replaced the landscaping
Parks and Recreation Department Page 24 Projects Completed
Police Station T-1 Landscaping Dumpster enclosure Main door opener replacement Historical Park Rental site hard surface renovation T-2 Upgrades to rental site and landscaping Vehicle bay exhaust system Flag pole curb and pad installation Jim Brown and Barclift Park Tennis court resurfacing and painting Library Parking lot light replacement Overlook Park Exterior painting Improvements and renovation HVAC fencing replacement
City Hall TVGC Maintenance building Roof and solar panel cleaning Repairs Exterior painting Facility Maintenance Building Insulation to an interior ceiling Bay door replacement Exterior painting Pioneer Park Siding and gutter repairs Baseball storage building addition Generator repair
FACILITY MAINTENANCE DIVISION HIGHLIGHTS Tumwater Valley Golf Course and Restaurant Restaurant • Installed new cooktop, chef’s base, salad cooler, and alto-sham slow cooker • Installed new carpeting throughout restaurant and sports bar • Repaired various plumbing and drainage issues • Replaced walk-in cooler door and jam Pro Shop/Range/Maintenance Building: 113 work requests • Performed finish work to ceiling and trim in manager’s office • Installed new private teaching stall to the covered hitting area including lighting and heat • Repaired structural, siding and roof prior to painting building
Historical Park: 19 work requests • Installed new flag pole and lighting to the rental area • Repaired maintenance building’s security system, doors, and jams
Brewmaster’s House: 12 work requests • Installed new security doors • Installed security cameras
Parks and Recreation Department Page 25 • Upgraded fire and security alarms
Crosby House: 13 work requests • Installed new security doors • Installed security cameras • Repaired possible trip hazards inside building • Upgraded fire and security alarms
Pioneer Park: 17 work requests • Repaired coaches storage building • Repaired parking lot lighting
Library: 63 work requests • Installed new LED lights in the parking lot and straightened/plumbed poles • Replaced entry carpet and carpeted many areas where shelves were removed • Installed sunshade to center ceiling • Painted exterior of the building
Public Works: 51 work requests • Miscellaneous LED retrofit in the yard and in shop • Replaced most exterior lighting with LEDs • Replaced dishwasher • Designed and installed lighting to maintenance and small equipment area
Fire Station T-1: 65 work requests • Replaced new commercial dishwasher in the upstairs kitchen • Installed new blinds in the meeting room • Repaired roll-up doors • Installed new dumpster enclosure with fencing and gate
Fire Station T-2: 21 work requests • Had an exhaust system installed. Supported with all 110 and low voltage work. • Poured slab, mounted, and secured refurbished hose cart including lighting • Replaced external lighting with LEDs
OTC: 64 work requests • Purchased and installed new commercial refrigerator • Replaced water heater • Replaced daycare’s countertops • Replaced grease trap/separator
Parks and Recreation Department Page 26 City Hall: 254 work requests • Ground down trip hazards to sidewalks • Built and installed new display cabinet in the lobby • Assist with Public Work’s remodel • Replaced/repaired pumps and hardware to the HVAC system throughout
Trails End Property: 3 work requests • Performed continual security repairs to the area
Facilities Maintenance Facility: 21 work requests • Building exterior prepped and painted • Installed 6 new roll-up doors to the maintenance bay • Added dust vacuum system to chop and table saws
TUMWATER VALLEY GOLF COURSE Improvements & Awards • Tumwater Valley Golf Course (TVGC) became a Salmon-Safe Certified golf course • TVGC finished in the top two for South Sound’s Best Golf Course of the Year Award in 2018 and 2019 • TVGC is the #1 daily fee green grass golf ball (most balls sold) customer in the PNW for Titleist Golf • TVGC is a Top 3 golf course in total Titleist revenue for the PNW • TVGC executed four fitting events (March-September) and generated over $12,000 in club sales with many additional impressions • TVGC grew tournament retail business to the tune of 19% • Signed an exclusive Titleist deal for 2019 that enables TVGC to receive a 10% rebate on all gross Titleist product sales. Through this program, we have been able to cover some of the cost of purchasing new range balls. • Increased the square footage of the junior grass tee on driving range by 75% • With the support of Tumwater Parks and Recreation Commission funds, TVGC purchased and installed a new range ball machine with up-to-date electronics and features. • Enclosed one section of the covered hitting area and purchased a SkyTrak golf simulator with Junior Golf funds to enable state of the art instructional opportunities not only during peak months but now in the fall and winter, too. • Cleared all areas surrounding golf maintenance and painted the building that was long overdue. Facilities Maintenance staff continue to make improvements and upgrades to this aging building resulting in improvement of staff morale and restoring a sense of pride in our workplace. • Facilities Maintenance staff installed garage doors, new LED lighting, and painted the exterior of the TVGC maintenance building. • Refurbished the practice bunker.
Special Events • March Madness continued to thrive and once again the tournament filled. This event provides an incentive to play golf in the winter requiring players to golf a minimum of four times from January through February
Parks and Recreation Department Page 27 to be entered into the contest to win gift certificates to the pro shop. April 28: TVGC hosted the 4th Annual Tumwater Valley O Bee Junior Open. 85 junior players participated in this tournament sponsored by O Bee Credit Union, Titleist, The First Tee, Valley Golf Academy, and the City of Tumwater. • May 13 & 14: TVGC hosted the 2B Boys & 2B/1A Girls District IV Championships. A total of 14 high schools from around this area were represented in this two-day event. Approximately 80 boys and girls participated with roughly 350 spectators in attendance. • May 17: Partnered with the Tumwater Youth Program (TYP) Family Fun Night and hosted a putting station at Tumwater High School and promoted our junior golf opportunities. • May 20-22: Thurston County was named as the host site for the first time in the history of the WIAA High School State Golf Tournament. A total of 64 high schools from all over Washington State represented by 120 players, traveled to Tumwater Valley Golf Club to participate in the 1B/2B Boys and 1B/2B/1A Girls State Tournament. Thousands of spectators traveled to the area in support of their athletes. The tournament was a huge success with TVGC leading the way in providing a memorable event for all. • June 8: The First Tee Celebrate Fundraiser had 120 attendees which raised approximately $18,000 in revenue. After expenses, the total raised was approximately $9,000. • We offered two Titleist Golf Ball Give-Away Days that attracted over 300 players and resulted in overwhelmingly positive feedback. • July 4: * Artesian Family Festival and Thunder Valley Fireworks Show attracted over 20,000 spectators to Tumwater Valley Golf Course. * We had our largest turnout to date for this year’s Fore on the 4th Fairways & Fireworks Fun Run. 135 participants experienced running or walking on the 4-mile course that meanders throughout the golf course. Total gross revenue for Fun Run was $2,130. • July 16 & 17: TVGC hosted for the first time the two-day WJGA District 3 Championships with the top 11 boys and girls qualifying for the WJGA State Tournament. • July 17: Hosted the Puget Sound Senior Games Golf Tournament along with the Washington State Seniors Pub Link Tourney. A total of over 180 seniors qualified to participate in both events on the same day which was truly unique. • July 25: Held the 3rd Annual Team Unity Glow Golf night (TUGG). Approximately 17 staff participated. • Four Friday nights in August: Screen on the Green movie nights were held at TVGC with over 700 participants. • August 17: Hosted the 6th Annual Tumwater Artesian Brewfest. Over 5,000 attended the festivities held on TVGC’s 10-acre driving range. • September 7: Tumwater Open sponsored by TwinStar Credit Union attracted 280 players with approximately $1,000 in prizes given away to the 19 on-course contest winners. • December 6: Holiday Sale & Taste of Tumwater generated an all-time high record of $13,900 in revenue with approximately 200 attendees.
Programs • First Tee: Our fifth consecutive year with numbers exceeding 350 juniors. First Tee of South Puget Sound earned approximately $20,000 in programming fees from TVGC. • Addition of a new Open Monday Night League to maximize utilization and complement our existing Women’s Executive Golf League on the opposite nine. This enables the course to provide two leagues simultaneously without having to disrupt public play on an additional weeknight. • Increased our instructional team to seven instructors to meet the demand of our growing junior programs. Our proactive approach enabled us to properly meet the demands. Parents are requesting to get their children into private lessons here to enable more one-on-one instruction. We will look at ways of possibly
Parks and Recreation Department Page 28 expanding our instructional team to accommodate all ages and ability levels through individual and group type lessons. • Partnership with City of Tumwater, Special Olympics, and the Valley Golf Academy culminated in an 8-week session of golf instruction to the TVGC Special Olympics Panther’s Teams comprised of 30 athletes. This program has grown from nine athletes to 30 in three years. A total of 24 athletes participated in the regional competition of which 22 received medals with the other two athletes finishing th4 . A total of six athletes were awarded gold medals and all six qualified for State, which will be held August 17 in Everett. • Special Olympics partnered with our Tumwater Artesian Brewfest (TAB) to facilitate parking and raise funds. Another collaborative community partnership was created as Special Olympics staff, athletes, and volunteers joined forces with TAB and Parks & Recreation to park vehicles that resulted in approximately $2,600 raised for Special Olympics. • June 22 & 23: TVGC hosted Kathy O’Kelly’s two-day golf school.
Rounds & Revenue • Total revenue for 2019: $1,128,258 • Total number of rounds for 2019: Approximately 43,500 including tournaments • Total expenditures for 2019 will not be available until February 2020
Parks and Recreation Department Page 29 City of Tumwater | 2019 Year in Review TPD Police Department
Jon Weiks, Police Chief [email protected] | (360) 754-4200
ABOUT THE DEPARTMENT The primary function of the Tumwater Police Department is to maintain a safe community for all residents. This is accomplished through proactive enforcement of federal, state, and local laws; creating community partnerships; and, conducting ourselves with the highest of ethical standards. In 2019, the Police Department had 30 commissioned officers (but only 26 were employed the entire year and three positions remain unfilled), two limited commission officers, and six non-commissioned administrative staff. The Department comprises three divisions: Patrol, Investigations, and Administration. Additionally, there is one K9 team assigned to Patrol. The Department also participates in other regional partnerships for critical incident response, regional investigations, and SWAT.
ACCOMPLISHMENTS • The Police Department partnered with ten community groups to celebrate the 2019 National Night Out. National Night Out is traditionally an annual nationwide community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make neighborhoods safer, more connected places to live. In Tumwater, the Tumwater Fire Department joins us to make it an emergency services-community partnership. The events brought together several hundred community members with many members of both departments.
• The Police Department conducted the 5th annual Police Citizen’s Academy. The purpose of the Academy is a core principle of policing, that states: “Police, at all times, should maintain a relationship with the public that gives reality to the historic tradition that the police are the public and the public are the police; the police being only members of the public who are paid to give full-time attention to duties which are incumbent upon every resident in the interests of community welfare and existence.”
To build on this principle, 24 Tumwater residents attended eight 2.5-hour presentations by multiple members of the Police Department, Mayor Kmet, a Thurston County Court Commissioner, a Thurston County Prosecuting Attorney, and members of TCOMM. The academy presentations included: Organizational Structure; Mission Statement/Oath of Office; Ethics; Hiring Practices; Criminal Law; Traffic Law; Case Law; Public Disclosure; Resident Complaint Process; Use of Force; Defensive Tactics; Patrol Procedures; Investigations; Crime Scene Processing; Interviewing; Report Writing; School Resource Officer program; K9 program; Support Services; District Court; and, Community Engagement.
The end goal is to have residents who are better prepared to be our eyes and ears, understanding what and when to possible criminal activity.
Police Department Page 30 Community Partnerships A core value of the Police Department is Community Partnership. This value states, “We view the people of our community as partners who deserve our concern, care, and attention. We are committed to reducing the fear of crime in our community and we endeavor to do this by creating partnerships in our neighborhoods.”
Community Tailgate Event – Each year our School Resource Officers coordinate a pre-Pioneer Bowl high school football tailgate event. The event is an opportunity, even though there is a rivalry between our high schools, to provide an environment where both sides of the community interact together as one. This year Kozy’s Southbay In & Out prepared and served food, drinks, and condiments for hundreds of community members. Kozy’s and Pacific Northwest Beverages donated all the food and drinks.
Shop with a Cop – The Tumwater Police Officer’s Guild partnered with the Tumwater Boys & Girls Club and Walmart for the 5th Annual Shop-with-a-Cop event. Twelve members partnered with an elementary school-aged child to shop for Christmas gifts for the child’s family. The Tumwater Police Guild and Walmart partnered to cover all costs associated with this event.
Prescription Narcotics Disposal Bin – The Police Department teams with Thurston County Department of Health to provide residents 24/7 access to a prescription narcotics disposal bin in the vestibule of the Police Department. This year the community deposited 1,605 pounds of prescription drugs that were destroyed.
In addition to the examples listed above, our members had the following interactions with the community:
• School Events & Presentations (53) * Topics included cyber-bullying, internet safety, active-shooter response, child abuse prevention, fraud identification/prevention, social media issues, law review, drug and alcohol education, school safety/emergency lockdowns, freshmen orientation, conflict resolution, sporting events, career day, and dances.
• Community Events (67) * Events included Citizen’s Academy, National Night Out, Walk-n-Roll program, Tumwater Youth Programs, security at local special events, business security presentations, and Department tours.
• Neighborhood & HOA Presentations (13) * Topics include personal safety, home security, fraud, phone scams, current community trends, and Q&A regarding neighborhood concerns.
• Agency Assists (29) * Tumwater has many state agencies within our community. We team with these agencies on topics to include building security, personal safety, active-threat scenarios, and any current trends.
Members were also involved in the following community activities: • Cmdr. Jay Mason – DCYF foster parent, MT-62 advisory board • Sgt. Chuck Liska – Olympia High School parent volunteer, Olympia High School Girls soccer volunteer, St. Michael Catholic Church volunteer, Pioneer Elementary parent volunteer • Ofc. Randy Hedin-Baughn – Shelton High School Football coach • Ofc. Kelly Clark – Shelton High School Football coach • Det. Tyler Boling – Tumwater Hopes program
Police Department Page 31 • Ofc. Stacy Brown – Thurston County Domestic Violence Task Force, Olympia High School Booster Club, and Centennial Elementary volunteer • STO/CE Ofc. Patrick Long – Black Hills High School rifle team volunteer
DEPARTMENT ACTIVITY PATROL 2 Lieutenants, 4 Sergeants, 15 Officers
The following reflects the workload in 2019:
WORKLOAD VOLUME % CHANGE FROM 2018 Calls for Service 18,096 -3% Self-Initiated Activities 5,791 24% Business Checks 2,366 -18% Field Interviews & Resident Contacts 1,840 -27% Arrests 1,088 -6% Traffic Stops 3,161 9% Citations & Infractions Issued 982 1% Shifts Worked 2,806 1%
K-9 1 Officer
11 Tracking deployments: * In addition to Tumwater, we assisted the Thurston County Sheriff’s Office, Lacey Police Department, Olympia Police Department, and Yelm Police Department. * K9 James had four contacts (bites) with a suspect that is a 19% bite ratio.
16 Narcotics deployments: * In addition to Tumwater, we assisted the Olympia Police Department, Thurston County Sheriff’s Office, Nisqually Tribal Police Department, and Centralia Police Department. * Recovery of multiple grams of various narcotics (Methamphetamine, Heroin, Cocaine, etc.).
3 Apprehension deployments: * In addition to Tumwater, we assisted the Thurston County Sheriff’s Office.
3 Evidence Search deployments: * In addition to Tumwater, we assisted the Yelm Police Department.
3 Building Search deployments: * In addition to Tumwater, we assisted the Thurston County Sheriff’s Office.
Officer Mize participated in several community events this year, to include: speaking with community groups, participating at public safety events, and being part of the Tumwater Police Department Citizen’s Academy cadre.
Police Department Page 32 Lieutenant Bruce Brenna (K9 supervisor) and Officer Mize attended a national K9 conference that covered current case law, best practices, and industry standards. Officer Mize additionally attended and/or completed the following: 223 hours of K9 training, that included training with our K9 vendor/trainers twice a month; and, annual re-certification in both apprehension and narcotics detection. Recertification is only required on a bi-annual basis, but Officer Mize completes the process yearly to ensure the team is performing at a high level.
INVESTIGATIONS 1 Lieutenant, 2 general detectives, 2 School Resource Officers, and 1 Evidence Officer
284 assigned cases, a 2% decrease from 2018. The decrease in the number of cases continues to be directly related to staffing. Many cases that would normally be handled by detectives are assigned back to officers.
The following is an overview of the more serious crimes investigated by our Detective Division in 2018: • Robberies • Crimes against Children • Threats of violence towards schools and/or students. • Sex Offenses • Aggravated Assaults • Burglaries • Thefts/Frauds/Forgeries/Embezzlement
Detectives were able to secure two significant convictions in 2019. The first being a homicide conviction related to a body left alongside a roadway. The conviction occurred within 90 days of the incident—this is almost unheard of with the type of crime and circumstances. The second being the conviction for two separate kidnapping/rape incidents by the same suspect in 2018. These cases were solved through DNA evidence.
Our Evidence Officer processed 2,147 items into evidence (2% decrease from 2018) and was able to dispose of 706 items (38% decrease from 2018). The three areas of evidence experiencing continued growth are audio/ visual recordings (10% increase, a total of 6,323 items), refrigerated evidence (15% increase, a total of 247 items), and guns (63% increase, a total of 312 guns).
The following is an overview of the type of incidents investigated by our SROs: • Narcotic/Alcohol violations • Weapons violations • Disturbances • Vandalism • Harassment • Assault • Probation Violation/Arrest Warrants • Runaway • Crimes against children • Theft/Possession of Stolen Property
Police Department Page 33 Administration 1 Admin Manager, 4 Police Service Specialists
The Department handled 938 public record requests, a 24% decrease from 2018. Additionally, this year we began tracking the amount of time staff spends processing these requests. We spent 473 hours in 2019. With that being said, we have seen continued growth in the use of the online Police to Citizens (P2C) program where residents and insurance companies are able to obtain collision reports on their own. Since implementing P2C three years ago, residents and insurance companies have searched for over 1,000 reports each year.
The Department processed 340 concealed pistol license applications, a 18% decrease from 2018. However, in 2019 all gun transfer processing was transferred to local law enforcement. In 2019 we processed 728 gun transfers, a 358% increase.
The Department processed 1,140 court documents (protection orders, warrants, civil), a 13% increase from 2018.
TRAINING 8,044 total hours of training
• 4,549 hours of internal training (FTO, defensive tactics, firearms, legal update, mock scenes, understanding mental illness, RADAR/LIDAR, ethics, first aid, etc.) * 3,398 hours FTO Program • 3,495 hours of external training (CJTC basic law enforcement academy, K9, leadership, instructor re- certifications, investigation, liability, evidence processing, crime scene, public records, leadership, etc.) * 1,736 hours CJTC * 223 hours K9 * 300 hours of SWAT training
OTHER ACTIVITY The Police Department donated 12 unclaimed bicycles to the Intercity Transit Walk N Roll program. The program teaches mechanical and bicycle safety skills to students in the classroom and on the road. The bicycles are repaired and given to students in the Tumwater School District. The Department also donated 8 bicycles to Alaffia, which sent the bicycles to communities in Africa so students have transportation to attend school.
Police Department Page 34 City of Tumwater | 2019 Year in Review Public Works Department
Jay Eaton, Public Works Director [email protected] | (360) 754-4140
ABOUT THE DEPARTMENT The Public Works Department is responsible for providing transportation system design and maintenance, along with water, sanitary sewer, and storm drainage services to Tumwater residents and businesses.
The Public Works Department is comprised of two divisions: the Engineering Division and the Operations & Maintenance Division. The Engineering Division is responsible for overall management of the City’s Capital Facilities Plan (CFP) projects and the administrative aspects of the utility and transportation systems. The Division includes 21 budgeted staff positions. The Operations & Maintenance Division is responsible for the operation, maintenance, and repair of the transportation and utility infrastructure; and for City vehicles and rolling stock included in the Fleet & Equipment Management Fund. The Operations & Maintenance Division has 36 budgeted staff positions, plus seasonal employees.
The work efforts of the Public Works Department, together with the associated funding, are included in the City budget. The associated funds involved include the General Fund that provides funding for engineering and streets, and individual enterprise or utility funds, which provide funding for water, sewer, and storm drainage. Other public works functions include interdepartmental support for graphics; surveying; project management; management of the Barnes Lake Management District; Geographic Information System development and management; pursuit of outside funding through grants, loans, public and private partnerships; and interagency cooperation and assistance. The Department also provides engineering review and inspection for all private development projects in the City.
ACCOMPLISHMENTS Streets and Transportation • Completed the 2019 Chip Seal Project, covering the most surface area of any project previously undertaken – This $1.2 million Transportation Benefit District funded project covered 28 lane miles of City streets using chip seal, crack seal, and reflectorized raised pavement markings (“buttons”) to extend pavement life and enhance safety on 11% of our street network. • Completed 2019 Pedestrian Improvements and Wayfinding – The project included the construction of a new pedestrian crossing at the intersection of Cleveland Avenue and South Street and the construction of concrete pole bases for implementation of a scaled down initial phase of the City’s Wayfinding Plan. The new crossing was installed to address crossing concerns because of distance between marked crossings, high traffic volume, and vehicle speed on Cleveland Avenue. The construction included ADA compliant pedestrian ramps, Rectangular Rapid Flashing Beacons (RRFB) and signing, all in conformance with current standards for accessibility. The wayfinding portion installed signage in the Historic, Warehouse, and Craft Districts. • Completed the Capitol Boulevard Improvements Israel to 73rd Project – Partially funded by a Transportation Improvement Board grant, this project included widening Capitol Boulevard from Tumwater Boulevard to
Public Works Department Page 35 73rd Avenue to accommodate a second southbound lane through the intersection, providing a left turn lane, and eliminating the skewed angle minor approach at 73rd Avenue. The project also included stormwater collection and water quality improvements, bike lanes, pedestrian facilities and ADA improvements, illumination, street resurfacing, and undergrounding of overhead power lines. • Continued design and right-of-way activities for the approximately $13 million Trosper Road & Capitol Boulevard Reconfiguration Project. Planned major project elements include reconstructing portions of the Interstate 5 northbound on and off ramps at Trosper Road, construction of three roundabouts, construction of a new minor arterial, construction of a new local access road, and construction of multimodal facilities. • Designed the Citywide NHS (National Highway System) Resurfacing Project, funded by a $2,427,000 National Highway Preservation Program federal grant and a $267,750 federal grant awarded by Thurston Regional Planning Council. This project will utilize approximately $1 million in Transportation Benefit District funds. The focus of this project is resurfacing city streets classified as NHS routes, specifically portions of Capitol Boulevard, Old Highway 99, and Tumwater Boulevard. In addition to overlay and chip seal work, the project will include reconstruction of deficient curb ramps, addition of accessible pedestrian systems, and traffic signal system upgrades. Construction will take place in summer 2020. • The City was awarded a $1,056,000 Pedestrian & Bicycle Safety program grant for the Capitol Boulevard Corridor, Israel Road to ‘M’ Street Design. This design-only project will cover road reconfiguration, roundabouts, and bicycle facilities on Capitol Boulevard from Israel to M Street, on Lee Street from west of Capitol Boulevard to a new unnamed local access road, and on the new unnamed local access road from Lee Street to Linda Street. Design work will be split into phases in order to facilitate construction. • The City was awarded a $389,250 planning grant for the Old Highway 99 Corridor Study. This planning-only project will examine multimodal safety and mobility issues, and incorporate land use, environmental, and transportation considerations in order to determine a plan for the future of Old Highway 99 between 73rd Avenue and 93rd Avenue. The study will incorporate input from regional stakeholders and will begin in 2020.
Parks and General Government CFP Projects • Completed right-of-way acquisition for the Deschutes Valley Trail Segment A-1. The overall trail is a multi- use trail extending from the Tumwater Historical Park to Tumwater Pioneer Park. The City has $1 million in federal grant funding for the construction of Segment A-1 from the Historical Park to the Falls Park. Public Works will continue to assist the Parks Department by providing construction management services for Segment A-1 in 2020. • Completed the Overlook Park Enhancements project to better serve the residential growth that has occurred on Tumwater Hill. This approximately $250,000 project included landscaping, irrigation, replacement of failing wood railings, installation of an ADA compatible sidewalk on the south side of the park, and a stamped concrete viewing pad. • Performed project management for the design and construction of the Historic Brewery Tower Renovation: Phase 1 – Exterior brick repair and permanent roofing.
Private Development Engineering and Inspection • Reviewed and permitted several projects in 2019, varying from commercial to industrial, including the new Kaufman Construction headquarters, a military readiness center, and several large scale residential developments that will add hundreds of homes and apartments in Tumwater. • Reviewed 18 site development and grading permits and 153 private utility permits in 2019. • Inspected the 93rd Ave Pump Station project, including installation of a sewer station at a depth of over 30 feet in order to serve the future planned basin. Construction included driving a 10 feet diameter by 35 feet deep steel tube into the ground. A project that may have taken months to complete was finished in four
Public Works Department Page 36 hours. • Inspected the I-5 water/sewer crossing – This project was a push to get water to the western portion of I-5, that required extension of the watermain under the interstate. A boring machine set up on the western side of I-5 slowly dug its way under the interstate, a distance over 300 feet. Simultaneously, another machine pushed in a 24 inch diameter steel casing that will house future water, sewer, and communication utilities.
Water Utility • The City of Tumwater water system produced over 1 billion gallons of water, with approximately 5.8% loss over three years, well below the 10% threshold. • Equivalent Residential Units (ERUs), a marker of water use per household, continues to decline. The 2019 ERU was 175 gallons per day, approximately 4% lower than 2018. Through local and regional water conservation incentive programs, Tumwater reduced its production demands by an additional 2,000 gallons per day in 2019. • Completed a major interconnection from the City of Tumwater water system to the Lathrop Water System south of 93rd Avenue. This interconnection of two water systems helped expand the City’s system into southwest Tumwater, improving reliability and water quality for our customers in that area. • Completed development of a major update to the City’s Water System Plan, as required by the Washington State Department of Health. The City looks to adoption of this plan in 2020. • Completed and distributed the annual Drinking Water Quality Report. • Continued negotiations with the cities of Lacey and Olympia for the long-term regional management and operation of a Brewery Wellfield, and completed an evaluation of Well #39 for inclusion in production for the new wellfield. • Completed a mitigation analysis for the Southwest Wellfield to determine if options to offset estimated impacts of the proposed production center are effective and efficient. • Maintained compliance with federal and state drinking water regulations, demonstrated by zero regulatory threshold exceedances. • Participated in the regional Thurston County Chamber’s Green Business program, promoting sustainable practices, such as water conservation for local businesses. • Over 130 utility customers received water conservation incentives provided by the City and/or LOTT, saving over 1,900 gallons per day. • Executed a contract for wholesale “artesian” water in support of local craft brewing and distilling operations. • Completed Round 4 of the Unregulated Compound Monitoring Rule with the United States Environmental Protection Agency. No further action required. • Completed the extension of 24-inch water line between 2nd Avenue and Capitol Boulevard, necessary to supply water for the developing Craft District.
Sewer Utility • Updated the City’s Sanitary Sewer Overflow Response Plan. • Finished the numbering of all lift stations and linked with Lucity software.
Storm Drain (Stormwater) Utility • Installed a new beaver deceiver/flow leveler along Kirsop Drive, demonstrating adaptive management principles. To date, beaver impacts have been successfully mitigated. • The City’s Annual Juvenile Chinook Release was put on hold this year due to salmon fry mortality; however,
Public Works Department Page 37 the City hosted its first “World Oceans Day” to promote salmon education, the importance of plankton, highlighting the water cycle and water quality. • Continued coordination with the U.S. Army Corp of Engineers and Washington State Department of Ecology to seek permits for construction of the Tumwater Valley Regional Stormwater Facility. • Completed the Comprehensive Stormwater Utility Management Plan, which evaluated and provided recommendations for City stormwater programs, policies, capital needs, and the financial capacity of the utility. • The City completed a regional effort to develop stormwater-related construction and inspection checklists funded through the Washington State Department of Ecology Grant of Regional or Statewide Significance. This grant also provided funds to engage and train local professionals to help improve construction practices in Western Washington. • Maintained compliance with state and federal stormwater regulations. • Investigated 10 potential illicit discharges to the City’s stormwater system or downstream waters. Inspected 22 development sites to evaluate compliance with requirements to control sediment and erosion on construction sites. Four sites were cleared for final approval and bond release. • Participated in and/or supported over 20 local educational events, reaching an estimated 6,526 students, citizens, and professional contacts. • Submitted 28 articles for the regional newsletter, and prepared 24 outreach messages in the City’s utility bill and newsletter. Staff submitted over 150 posts for local and regional social media. • Hosted three habitat restoration events, maintaining 15 acres of critical habitat and planting 160 native trees and shrubs with the help of over 238 volunteers. • Distributed over 300 pet waste bag leash dispensers to reduce the amount of fecal bacteria released into surface waters through stormwater runoff. • Continued offering the Salmon Stewards program at Tumwater Falls Park, training 19 volunteers who provided over 130 hours to teach the public about local salmon populations, human impacts and pollution prevention tips to benefit salmon. • Distributed 60 car wash coupons to support local business partners, helping to conserve water and prevent pollution from entering the stormwater system. • Executed a 5-year agreement with the cities of Lacey and Olympia and Thurston County for a regional partnership providing education of water resources, stormwater and groundwater protection. This partnership provides a framework for the continued regional successes of the Stream Team and other environmental programs routinely offered by the partners. • Facilitated City certification of the Tumwater Valley Golf Club by Salmon-Safe Inc., a regional program to evaluate municipal activities and recommend best management practices for habitat restoration, water quality and landscape management. For the next five years, stormwater utility staff will work with golf course staff to implement recommendations necessary to retain certification. • Applied for over $1.2 million in grant funding to support watershed health and ecosystem recovery through new stormwater facilities and existing facility improvements. • Completed Mottman Industrial Area Stormwater Evaluation. • Created GIS layer to document Impervious Surface calculations.
Barnes Lake Management District • Prepared and implemented annual budget and work plans to achieve Barnes Lake Management District (BLMD) goals. • Completed routine vegetation treatments and channel expansions to reduce the quantities of noxious and
Public Works Department Page 38 non-native nuisance vegetation, assessed lake conditions, and completed the annual treatment summary report. • Conducted regular Steering Committee meetings and one public event to inform all BLMD participants of major accomplishments, reviewed updated goals and 5-year work plan, and ongoing lake management activities. • Initiated a new Volunteer Water Quality Monitoring program with lake residents.
Other • Prepared the City’s 2020-2025 Capital Facilities Plan which provides anticipated schedules, cost estimates and sources of funding for all of the City’s Capital Improvement Projects. • Completed the annual update to the City’s Fee Resolution which sets the fees and charges for City services. • Created inter-departmental GIS Users group. • Second annual GIS Day drew 43 visitors. • Public Facing Web Maps/Apps Released in 2019 * Tumwater Then & Now story map for Tumwater’s Sesquicentennial * Union & Pioneer Cemetery story map for Tumwater’s Sesquicentennial * Snow plow tracker application * Street sweeper tracker application * Chip Seal status map/application • Reviewed 10 year Census Bureau Address feedback; no appeals were submitted. • Submitted 64 new construction addresses to the Census Bureau for the 2020 census.
STATISTICS • Operations personnel responded to 546 customer service requests for street related issues. Staff responded to 56 streetlight outage requests in 2019, but only 17 of those streetlights were owned and maintained by the City. Operations received 45 reports of potholes, which is less than half of the calls received in 2018. • Roadside Landscape Maintenance includes seasonal plantings, weeding, tree pruning, mowing, and irrigation maintenance for 13 sites, covering 18 acres. Over 5,600 man-hours were dedicated to maintaining roadside landscaping in 2019. In addition to landscape maintenance, 50 hours (since July 1) were spent returning shopping carts, 34 hours (since October 1) were spent picking up large dead animals, and 675 hours were spent picking up litter from the right-of-way, and 1,857 hours were dedicated to sweeping streets and bicycle lanes. • Received and responded to 1,503 requests to locate and mark underground utilities. • Snow and ice removal – Staff applied 37,778 gallons of anti-icing solution to our City streets. • Staff cleaned approximately 30,506 feet (nearly 6 miles) of sanitary sewer mains. • Stormwater staff inventoried, inspected, and maintained over 3,561 catch basins and storm water inlets, and 11 stormwater flow control and treatment facilities. The inventory identified 278 inlets that needed cleaning, and 97 requiring maintenance to comply with MS4 permit requirements. • Completed 65 hydro-excavation jobs. • Delivered 2,482 shut off notices, and disconnected 379 water services for non-payment. • Mailed 4,168 notices to customers for required annual backflow assembly testing, and processed 3,993 backflow preventer test reports. • Responded to 146 customer requests to shut off water service. • Responded to 37 reports of plugged sewer lines.
Public Works Department Page 39 • Meter Reader notified 109 customers of possible leaks on private property based on water meter information. • Operations Staff installed 125 water meters for new construction. • Staff responded to 82 customer requests relating to stormwater concerns. • Water Infrastructure mapping: * Mapped 73 fire hydrants * Mapped 3,874 water meters * Mapped 1,749 water nodes * Mapped 218 water valves * Mapped 2,799 water main segments 8,713 total water features mapped • Storm Infrastructure mapping: * Mapped 413 storm structures * Mapped 830 stormwater conduit segments (including pipes and ditches) * Mapped 60 stormwater basins (ponds, infiltration galleries, swales, etc.) * Mapped 6 stormwater discharge points * Mapped 44 stormwater connection points 1,353 total storm features mapped • Sewer Infrastructure Mapping: * Mapped 14 sewer nodes * Mapped 73 sewer control valves * Mapped 257 sewer structures (manholes, cleanouts) * Mapped 53 sewer pipe segments * Mapped 18 sewer service connections 415 total sewer features mapped • Street Infrastructure Mapping: * Mapped 45 street intersections * Mapped 113 street segments * Mapped 9 street light controllers * Mapped 131 street pole/post features (signs, streetlights) * Mapped 7,995 curb segments * Mapped 1,356 buildings 8,293 total street features mapped
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