Life -Contact Information

Insurance Company Contact Phone Number EXT. Fax Number Additional Information Arcacia Mutual Life Alaine Tolker (800) 596-8019 -7118 (402) 467-6153 Sends directly to client Aetna Life and Annuity N/A (800) 826-7448 (205) 858-3581 7-10 Business days ALD Assoc for Lutherans Call Agent Directly (800) 847-4836 AIG Life Companies Traditional Life Admin (800) 521-2773 (713) 831-8381 Alexander Hamilton Merged with Jefferson Pilot ALFA Customer Service 800-964-2532 All American Life UL (800) 231-3655 (713) 831-8381 All American Life VUL (800) 340-2765 Term/UL (800) 950-5872 (800) 333-7833 Allianz VUL (800) 624-0194 Allmerica (the Hanover Group) (508) 853-6332 financial Life Customer Service (800) 366-1411 (877) 255-1329 American Agency Life Customer Service (800) 628-2238 (804) 289-3573

Send all requests in writing to American Should go through rep (800) 862-7919 70100 Ameriprise Financial Express/Riversource Center, Minneapolis, MN 55474, Attn: Insurance Services American Family (888) 428-5433 (866) 850-5126 American Fidelity (now Allstate) Customer Service (850) 456-7401 (850) 453-5440 American Financial Life Customer Service (800) 533-7881 American Franklin POS (800) 528-2011 (217) 528-2404 American General Life&Accident Customer Service (800) 888-2452 (615) 749-2941 American Heritage Life Services (800) 521-3535 (866) 428-2517 American Income Life (800) 433-3405 (254) 741-5701 5-7 business days American Investors Policyholder Svcs (800) 435-4884 (888) 501-4043 x1 email form to American National / ANICO Melissa Marshall (409) 766-6015 (409) 621-7505 [email protected] American United Life Policyholder Svcs (800) 537-6442 [email protected] Americo Life, Inc. Customer Service (800) 231-0801 (800) 395-9238 m Ameritas (402) 467-1122 (402) 467-7335 AmerUs Life (800) 800-9882 (515) 557-2625 5 business days Army & Air Force Mutual Aid Assoc (703) 522-1336 Assurity Life (800) 276-7619 (402) 437-4658 Aurora National Client Services (800) 265-2652 (800) 333-2305 email [email protected] Bankers Life (800) 777-7074 (312) 324-5060 Berkshire Life Insurance (800) 819-2468 (413) 445-7365 Businessmen's Assurance Company Customer Service (800) 234-5514 (816) 751-5569 7-10 business days Canada Life (800) 526-2295 (888) 588-3888 [email protected] Catholic Faternal Order Customer Service (618) 233-0286 (618) 277-8250 Catholic Knights (414) 273-6266 (414) 223-3201 Client must call direct with EDJ Central Security Life (972) 699-2770 assistance Cincinnati Life Insurance (513) 870-2280 (513) 881-8186 Clarica Life Policyholder Svcs (800) 989-6016 (701) 298-7598

CM Life (part of Mass Mutual) (800) 272-2216 (860) 987-2240 3-4 weeks CNA (Valley Forge) (800) 262-1783

1 *Data included in this report is correct to the best of our knowledge but is subject to change Insurance Company Contact Phone Number EXT. Fax Number Additional Information Colonial Life & Accident Specialist (800) 845-7330 -5197 (800) 561-3082 Colonial Life & Accident Service Center (800) 325-4368

Columbian Life Ins. Company Call for Team (800) 423-9765 (607) 722-4312 Southern Team

Columbus Life Ins Company (800) 677-9595 (513) 361-6899

Combined Ins Co of America Policyholder Svcs (800) 628-2238 (8042) 898-3573

Conseca Life Insurance Co Life Customer Service (800) 525-7662 (800) 757-6324 Approx 1 week Conseco Senior same as Conseco Life Cotton States Customer Service (866) 714-6902 Crown Life Insurance Co. Policyholder Svcs (888) 500-1370 (888) 500-5758 CUNA Mutual Life (800) 798-5500 (608) 236-8030 7-10 days Department of VA Member Svcs (800) 669-8477 (251) 391-3580 Durham Life Insurance Part of AEGON Erie Family Life Insurance (800) 458-0811 (866) 567-1219 Equitable (800) 777-6510 (704) 540-9714 Equitable () (888) 855-5100 (704) 540-9714 Farm Bureau (515) 225-5400 (800) 754-6370 931-840-5081 (TN) Farmers Customer Service (888-327-6335 Farmers New World Life (206) 236-6633 (206) 236-6642 Federal Kemper Life Life Operations (800) 321-9313 (803) 333-4930 Federated Insurance (507) 455-5200 (507) 455-7830 Fidelity Life Association Life Operations (800) 442-5433 (847) 874-0552 Fidelity Mutual Life Customer Service (610) 964-7000 (610) 964-1852 Fidelity Mutual Life Customer Service (800) 523-4573 Same as Allianz Fidelity Union Life Processing (800) 743-5066 (972) 354-7360 First Colony Life Policyholder Svcs (888) 325-5433 (888) 325-3299 434-948-5880 First Colony Life (888) 436-9678 First Penn-Pacific Policyholder Svcs (84) 746-6800 Fortis Financial Group (800) 800-2000 (651) 738-4355 Franklin Life Insurance Co (AIG) Customer Service (800) 528-2011 (217) 763-8305 call to verify fax GE Life & Annuity (Genworth Financial) Customer Service (804) 281-6000 (888) 325-3299 approx. 1 week GE Life & Annuity (Genworth Financial) Customer Service (888) 436-9678

General American Illustrations n/a (908) 552-2140 email form to ILIS@.com Great Southern Policyholder Svcs (800) 231-0801 (877) 388-3448 7 -10 business days Great West Life Client Services (800) 274-9628 (402) 479-6906 Guardian Variable Life (800) 441-6455 -6629 (810) 807-2720 Sends directly to client Guardian Whole Life (610) 807-2721 Hanover Group (508) 853-6332 Hartford Customer Service (860) 547-5000 Hartford - VUL (860) 547-5000 (651) 738-5629 Harleysville Insurance (800) 222-1981 -5317 (215) 268-5522 Horace Mann Customer Service (800) 999-1030 (217) 788-5161 illustrations take 30 days IDS Life must call agent directly Indianapolis Life (800) 428-7031 (888) 329-1329 ING Minot Service Center Illustrations (877) 886-5050 (877) 788-6304 Approx 1 week ING Northern Life (888) 239-7586 502-2386 ING Southern Life Ins may send to directly to client Insurance Co. of Virginia Illustrations (804) 281-6000 (804) 289-3573 1-2 weeks Integon (now South Western Life) (800) 221-1581 (972) 364-7055 Interstate Assurance I-Team (800) 247-5352 (205) 868-3684 great turnaround

2 *Data included in this report is correct to the best of our knowledge but is subject to change Insurance Company Contact Phone Number EXT. Fax Number Additional Information Jackson National in-force (800) 565-0547 (517) 706-5531 Jefferson Pilot in-force illustrations (800) 453-8588 (603) 226-5965 Life Products Support John Hancock Life Services (800) 732-5543 (617) 572-1571 Kansas City Life Customer Service (800) 821-6164 (816) 931-3585 5-7 days Kemper Investors Life Life Operations (800) 442-5433 (847) 874-0652 Keyport Life Insurance Co Policyholder Svcs (800) 367-3653 Keystone (800) 243-4382 (854) 609-3444 5-7 days, will not send to third Knights of Columbus Certificate Services (203) 772-2130 (203) 752-4105 party & will only mail to insured address of record Liberty Life (864) 609-3600 (877) 201-7902 very good response Liberty National Life (205) 325-4979 (205) 325-4915 Liberty National Life for Military (972) 542-2504 (972) 569-3698 Life of Georgia (888) 968-5433 (517) 706-5552 Variable in-force Lincoln Benefit Life illustrations (800) 525-9287 (402) 328-6106 Lincoln Financial (JPF) Client Services (800) 454-6265 (860) 466-2835 London Life (877) 566-5433 Financial (John Hancock USA) Illustration Dept. (800) 387-2747 (410) 920-5924 Good response time Mass Mutual Customer Service (800) 272-2216 (866) 329-4527 fax to the attn: Life Hub Merrill Lynch Life financial Processing (800) 354-5333 (864) 609-3960

Met Life (877) 638-0411 (908) 552-2140 email form to [email protected] Central Office Customer Met Life Johnstown, PA Service (401) 827-3485 (401) 827-3299 Midland National (605) 335-5700 (605) 335-3621 Minnesota Life call agent directly (651) 665-3500 call agent directly

Modern Woodmen of America Member Svcs (800) 447-9811 (309) 793-5547 Good response time Monumental Life (410) 685-2900 (410) 385-6904 MONY Policyholder Svcs (800) 487-6669 (315) 477-3546 mails directly to client Mutual of Omaha (800) 755-6000 (402) 997-1906 NACOLAH Life (877) 872-0757 NACOLAH Life Policyholder Svcs (800) 677-9190 (605) 335-3621 call to verify fax National Guardian Life (800) 548-2962 (608) 443-5025 Premium Billing and National Life Accounting (802) 229-3333 (802) 229-7054 National Service Life Policy Services (800) 543-3747 (888) 748-5828 National Western Life (800) 669-8477 (512) 719-8512 Nationwide Insurance Customer Service (800) 543-3747 (614) 677-6189 Navy Mutual Aid Counselor (800) 628-6011 (703) 695-4635 sends directly to client

New England Financial n/a (908) 552-2140 email form to [email protected] New York Life in-force illustrations (914) 846-5317 few days North American Life Customer Service (800) 800-3656 (605) 335-3621 approximately 10 days North Carolina Mutual Customer Service (919) 662-9201 (919) 683-1694 Northbrook Life Insurance Policyholder Svcs (847) 402-4361 Northwest National ING (877) 884-5050 (877) 788-6004 great response time in-force illustrations (800) 388-8123 (414) 625-1205 1 week Northwestern Mutual in-force illustrations (414) 271-1444 Occidental Life of North Carolina Policyholder Svcs (877) 421-7960 (254) 297-2733

Ohio National Life Assurance (800) 366-6654 (513) 794-4730 Ohio State Life Customer Service (800) 752-1387 (816) 391-2100 Old Line Life (713) 831-3028

3 *Data included in this report is correct to the best of our knowledge but is subject to change Insurance Company Contact Phone Number EXT. Fax Number Additional Information Pacific Life Policyholder Svcs (800) 347-7787 (949) 718-5610 Pan-American (800) 778-9837 -2708 (504) 566-3458 Paragon Life Policyholder Svcs (800) 685-0124 (314) 862-6171 Penn Mutual Customer Service (800) 523-0650 (215) 956-7699 client must request Peoples Benefit Life Policyholder Svcs (319) 398-8511 (800) 235-4782 sends directly to client Philadelphia (now owned by Conseco) (800) 625-7662 (317) 817-2326 Philadelphia America (281) 368-7200 Philadelphia Insurance Company (610) 617-7900 Phoenix Home Mutual Customer Service (800) 628-1936 (816) 502-4920 Pioneer Mutual Life Customer Service (800) 437-4692 (701) 277-2466 Primerica (770) 564-6454 you must requst the in-force illustration using their own Principal Life Insurance UL (800) 247-9988 (888) 885-0390 company forms. They will not accept the EDJ forms you must requst the in-force illustration using their own Principal Life Insurance Variable (800) 247-9988 (515) 255-7838 company forms. They will not accept the EDJ forms Protective Life Insurance Policy Services (800) 866-9933 (205) 268-3402 sends directly to client Provident Mutual Life n/a (800) 874-7496 (803) 333-7833 approx 10 business days Customer Values Prudential Center (800) 778-6618 (215) 784-3624 Charlotte Service Center- For NC Prudential Business Only (704) 442-1481 (704) 442-1472 RC Liberty Life Customer Service (800) 551-8354 (877) 201-7902 Reassure America (800) 637-4475 (217)291-2398 Reliastar (877) 884-5050 (877) 788-6304 Security Benefit Annuity Admin (800) 888-2461 (785) 438-5177 Security Life in-force illustrations 860-8621 (877) 778-1163 Security Life & Trust (214) 954-7111 Security Mutual Life of NY Reprojection Unit (800) 765-6668 (607) 773-1264 Sentry Insurance Policyholder Svcs (800) 533-7827 (715) 346-7283 Shelby Insurance Co Customer Service (800) 443-1573 (877) 837-8203 Shenandoah Life (800) 848-5433 (540) 857-5955 7-10 business days: 8710 Free Port Parkway, Suite 150, Irving, Southwestern Life Customer Service (800) 792-4368 (803) 333-7833 TX 75063 Southern Farmer Bureau Policyholder Svcs (601) 981-7422 (601) 321-3401 fax to ATTN:Policy Svcs Dept. Southland Life Insurance Policyholder Svcs (877) 241-5050 (877) 373-2090 send directly to client

Standard Life of Indiana Life Customer Service (800) 222-3216 (317) 574-6286 Insurance (877) 543-3619 (740) 364-3040 Sun America (800) 821-7887 Individual Customer Service In-Force (800) 432-1102 -2780 (888) 863-8311 fax to ATTN:Customer Service

The Catholic Aid Association (800) 568-6670 (6517) 654-4145

The Travelers Companies in-force illustrations (800) 334-4298 (860) 277-6033 email form to [email protected] Thrivent Financial (800) 847-4836 (800) 225-2264 send directly to client call for fax# based on policy (800) 852-4678 tii.customerservice@transameric TransAmerica Customer Service (319) 398-8511 (866) 622-5051 a.com

4 *Data included in this report is correct to the best of our knowledge but is subject to change Insurance Company Contact Phone Number EXT. Fax Number Additional Information Senior Customer TransAmerica Accidental Life Service (213) 742-3400 (816) 855-5240 Trustmark Insurance (800) 548-2962 (608) 443-5025 Uniformed Services Benefit Associations Customer Service (800) 821-7912 (800) 388-7030 Life Products Union Central Development (513) 595-2200 (513) 595-2559 Union Security (800) 800-2000 (651) 738-5332 fax ATTN:Policy Services United Insurance Company of America Policyholder Svcs (800) 777-8467 (314) 963-5925 United Investors Life Insurance Company Customer Service (205) 325-4300 (205) 325-4915 fax ATTN: Paulette United Presidential Life (800) 888-4918 UNUM Client Services (423) 294-7879 (423) 755-2305 Voluntary Benefits USA Life One Insurance Company (765) 362-4500 (765) 364-1026 Life/Annuity Member USAA Life Insurance Relations (800) 292-8556 (877) 435-7099 Valley Forge (CNA) (800) 262-1783 Western Reserve Life Policyholder Svcs (800) 851-9777 (727) 299-1529 Western Southern Life (513) 629-1800 (513) 362-2359 7-10 Business days Sends directly to client: 1700 Woodmen of the World Certificate Accounting (800) 225-3108 (402) 271-7876 Famam St. Omaha, NE 68102 Zurich Life Insurance Co Life Operations (800) 321-9313 (803) 333-4930

5 *Data included in this report is correct to the best of our knowledge but is subject to change