CANSO ATM Report & Directory 2012

The contents of this publication Published by are protected by copyright, full details of which are available from CANSO the publishers. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any other means, electronic, mechanical, photocopying, recording, or otherwise without prior permission of the publishers. The views and opinions expressed in this publication are expressed by the authors in their personal capacity and are their sole responsibility. Their publication does not imply that they represent the views or opinions of CANSO and must not be interpreted as such. The reproduction of advertisements in this publication does not in any way imply endorsement by CANSO of the products and services referred to herein.

CANSO ATM Report & Directory 2012 Published by CANSO May 2012

Transpolis Schiphol Airport Polaris Avenue 85e 2132 JH Hoofddorp The Netherlands

Tel. +31 (0)23 568 5380 Fax +31 (0)23 568 5389 Email [email protected] Web www.canso.org

Editorial Team Anne Paylor, Timothy Hoy

Design The Click Design Consultants www.theclickdesign.com

Photography Courtesy of CANSO Members. Additional images supplied by Mark Wagner

Sales Manager Gill Thompson Contents

Forewords Aviation: one industry working together 10. Chairman Paul Riemens 12. Director General (Interim) 20. Raymond Benjamin, Samantha Sharif Secretary General, ICAO 21. Tony Tyler, Director General, IATA 22. Angela Gittens, Director General, ACI World 23. Alexis Brathwaite, President & CEO, IFATCA

ATM Data & Analysis Industry Priorities

28. ATM Traffic Statistics 42. Collaboration is key as 30. Air Navigation Service CANSO brings ATM expertise Provider Performance Results in support of ICAO efforts at a global level 48. SSC feeds into a range of ICAO global safety initiatives 52. Operations Standing Committee providing critical feed into ICAO global initiatives 58. AIM: the first transition step on the complex journey from AIS to SWIM 62. Important role for ATM in reducing aviation’s environmental impact 68. Policy Committee prepares CANSO position for crucial Air Navigation Conference 72. Performance-based approach is the way forward for ANSPs 76. Quality Management ensures sustainable product delivery Reports from the Regions

84. CANSO makes significant contribution to ICAO efforts in Asia Pacific 86. New Africa Office harnessing CANSO expertise to help address regional issues 87. Industry involvement crucial to the complex evolution of Single European Sky 91. CANSO making inroads in the Americas 93. Coordinated ATM approach crucial to sustained traffic growth in the Middle East

Directory Inside CANSO

100. Air Navigation Service 216. What is CANSO and what Providers do we do? 171. Gold Associate Members 220. Introducing the Executive 184. Silver Associate Members Committee 222. Introducing the Secretariat 224. 2012-2013 Advertising, Sponsorship & Exhibition Opportunities 6 CANSO ATM REPORT & DIRECTORY 2012 e L i v 2 8 0 m i m r T 2 9 7 m B l e d 3 0 m

Transforming the air traffic management (ATM)

system is essential for improving safety, efficiency

and the environment around the globe. Boeing

is fully committed and uniquely qualified to help

make ATM transformation a reality. It’s the right

time and Boeing is the right partner.

190mm Live 210mm Trim 216mm Bleed Scale: 1.0" = 1" Job Number: BOEG_BCAG_ATM_5582M_B Approved Client: Boeing Product: Commercial Airplane Company Date/Initials Date: 4/28/11 GCD: P. Serchuk ﬁle Name: BOEG_BCAG_ATM_5582M_B Creative Director: P. Serchuk Output printed at: 100% Art Director: K. Hastings Fonts: Helvetica (Bold), Helvetica (Plain), Helvetica 65 Copy Writer: P. Serchuk Media: Airspace Print Producer: Space/Color: Full Page–4-Color–Bleed Account Executive: D. McAuliffe 3C 50K Live: 190mm x 280mm Client: Boeing 50C 4C 41M Trim: 210mm x 297mm Proof Reader: 41Y Bleed: 216mm x 303mm Legal: Production Artist: S. Bowman Trafﬁc Manager: Traci Brown 0 25 50 75 100 Retoucher: Digital Artist: Art Buyer: Vendor: Schawk

PUBLICATION NOTE: Guideline for general identification only. Do not use as insertion order. Material for this insertion is to be examined carefully upon receipt. If it is deficient or does not comply with your requirements, please contact: Print Production at 310-601-1485.

Frontline Communications Partners 1880 Century Park East, Suite 1011, Los Angeles, CA 90067

Client - FRONTLINE Job # - 121606 Ver. - AD01 Cyan Magenta Yellow Black Live Trim Bleed 7 FOREWORDS

Forewords

10. Chairman Paul Riemens 12. Director General (Interim) Samantha Sharif e L i v 2 8 0 m i m r T 2 9 7 m B l e d 3 0 m

Transforming the air traffic management (ATM) system is essential for improving safety, efficiency and the environment around the globe. Boeing is fully committed and uniquely qualified to help make ATM transformation a reality. It’s the right time and Boeing is the right partner.

Frontline Communications Partners 1880 Century Park East, Suite 1011, Los Angeles, CA 90067

Client - FRONTLINE Job # - 121606 Ver. - AD01 Cyan Magenta Yellow Black Live Trim Bleed

By 2026, it is forecast that aviation will contribute $1 trillion to world GDP. ANSPs have a critical role to play in ensuring this growth.

Pictured Rio de Janeiro- Galeão International Airport

Foreword from Chairman Paul Riemens

Working with key stakeholders to transform our industry

As we enter 2012 we can be a safe, efficient and cost-effective the Standing Committees must optimistic about the year ahead, air transportation system, but for support and strengthen our work however the financial forecasts real progress to be made ANSP in the regions. from many economists present leadership is required and CANSO is I would like to take this an uncertain future. With the best placed to provide this leadership. opportunity to acknowledge the decline in freight traffic during The feedback we received significant contribution made by the final quarter in 2011, history emphasises the need for CANSO to our members through their active has shown passenger traffic is deliver the three key objectives set engagement and participation in the likely to follow a similar path. out in our Waypoint 2013 Strategy: initiatives being driven through our Meanwhile, the results from the • To be the clear voice of ANSPs Standing Committees. I would like CANSO Global ANS Performance • Lead the improvement of to specifically thank the members Report that has recently been ANSP performance who have seconded Programme published show a slight increase • Optimise the effectiveness of Managers to our various Workgroups in ANSP productivity, although the organisation and Standing Committees, because I am sure you will agree with As we plan to deliver these without their contribution and the me that there is still much more objectives, continuing to build and diligent support of the Secretariat, to be done if we are together maintain relationships with key CANSO would not be in the position to successfully transform our industry stakeholders including we are today, proactively helping industry. ICAO, IATA, ACI, IFATCA and to transform the industry and In June we staged our ATM IFALPA is essential. It is important strengthen relationships with Summit in Bangkok, kindly hosted for example that as an industry we key stakeholders. by Aerothai, where we celebrated have an integrated approach to the There is no doubt that CANSO’s 15th year of operations. We delivery of the Aviation System our industry will continue to face invited the world’s foremost aviation Block Upgrades and also that we are significant challenges over the year leaders to share thought-provoking working together to prepare for the ahead, however with your ongoing insights into the future of air traffic 12th Air Navigation Conference to be support I am confident that CANSO management. Delegates were asked held November. has the vision, the strategy and the to critique air navigation service Since I was appointed in commitment from its members to providers’ role in delivering a safe, June as the Chairman of this global make significant progress. efficient and cost-effective service, organisation, what has struck me with a view to advancing the pace is the need to ensure that the work of improvement in ATM….. we were we are undertaking in the regions not disappointed. The conference must be fed into supporting and concluded with widespread strengthening our three global agreement that the ATM industry Standing Committees: Safety, has a vital role to play in delivering Operations and Policy. Likewise,

12 CANSO ATM REPORT & DIRECTORY 2012

Introduction from Director General (Interim) Samantha Sharif

Welcome to the CANSO ATM Report & Directory 2012

As of January 2012, 67 ANSPs It is encouraging to note that the pace There are exciting times ahead for are members of CANSO with of new members joining CANSO in CANSO, not least the launch of a combined responsibility for 2011 has outperformed the trend set the World ATM Congress (www. over 85% of world air traffic in previous years, including 9 new worldatmcongress.org) in Madrid movements. We are in regular ANSP full members and 18 associate in February 2013. This will be an dialogue with other ANSPs members. The feedback that we unprecedented annual event for that have also recognised the have received suggests that this the air traffic management industry, value of CANSO membership, is because CANSO is successfully combining a large-scale industry but not yet joined the CANSO addressing the key issues impacting exhibition with a conference that community. In the meantime we our industry and providing a single will debate the tough issues that the want this directory to provide the and relevant voice representing the industry is facing, developing and most comprehensive source of needs and requirements of the ANSP shaping opinion, providing thought information available on ANSPs, community. This is not easy, we leadership for delegates. Most worldwide. are aware that there are no simple importantly it will also provide the This 2012 edition also solutions to the challenges that we only opportunity for ANSP CEOs includes a detailed update on the face, and many industry stakeholders en masse to meet with all the key activities of CANSO’s three Standing to consider in the process. industry stakeholders. The congress Committees that provide the focus This year we have not shied will enable CANSO to provide to our work: Policy, Operations away from speaking out on some updates on the excellent work of and Safety, each resourced by our important issues impacting our our Policy, Operations and Safety members. The initiatives they are industry, including the industrial Standing Committees, addressing addressing ensure that we are action that blights our industry in the important issues impacting on-track to deliver our Waypoint some regions, and the onerous our industry. 2013 strategy. and inefficient ANSP funding We will provide more I hope that you will find mechanisms that some of our information relating to what we have this to be a useful and interesting members have to endure. With your planned during the course of 2012 overview, and I encourage you support we will continue to do so, to supporting our goal to transform to contact me or any of my encourage the legislative changes global ATM performance. CANSO colleagues if you or your that we need as an industry to be organisation is keen to get involved able to deliver on our promises. in helping us transform our industry to deliver the safety, capacity, efficiency, cost and environmental accountability that society demands.

In 2011 CANSO celebrated its 15th anniversary. From humble beginnings to a global network of more than 130 members, CANSO is now recognised as the global voice of air traffic management. Boasting official observer status at ICAO, the International Civil Aviation Organization, CANSO represents the best interests of its members while working to transform the performance of the air traffic management system.

Pictured Dallas International Airport

RISING TO THECHALLENGEOF GLOBAL HARMONISATION.

THIS IS HOW GLOBAL AIR TRAFFIC MANAGEMENT HARMONISATION The world’s air transportation system is fragmented and ineffi cient. That’s why it’s essential to create an air traffi c management system that links disparate systems into a harmonious whole. At Lockheed Martin, we’re working with industry partners to develop technologies that will increase capacity, provide performance enhancements and cost savings, and create the harmonious air traffi c management system of the future. Building next-generation air transportation is all a question of how. And it is the how that Lockheed Martin delivers.

www.lockheedmartin.com

314-63151_NextGen_RisingChallenge_Client.indd 1 2/21/12 3:18 PM 17 FOREWORDS

Aviation: one industry working together

20. Raymond Benjamin, Secretary General, ICAO 21. Tony Tyler, Director General, IATA 22. Angela Gittens, Director General, ACI World 23. Alexis Brathwaite, President & CEO, IFATCA Industry collaboration is at the heart of driving global transformation. For this reason CANSO is working tirelessly to strengthen relationships with ICAO, airlines, airports, air traffic controllers and other key aviation stakeholders.

Pictured Hurghada International Airport

20 CANSO ATM REPORT & DIRECTORY 2012

Transcending borders and bridging cultures and Raymond Benjamin economies is what aviation does best. The world’s ANSPs sustain and manage air transport’s ‘bridges Secretary General in the sky’, delivering a safe and efficient network where aircraft can operate and promoting a culture International Civil of constant improvement that challenges the entire sector to keep pace and continue to innovate Aviation Organization towards our common goals. Because it impacts so directly on ICAO’s (ICAO) complimentary safety and efficiency goals, Air Traffic Management (ATM) is a very high priority in our Organization today. The 37th General Assembly (2010) directed ICAO to double its efforts towards satisfying the global needs for improved airspace interoperability and, on the basis of this mandate, the Organization has been Top Raymond Benjamin advancing the new and landmark Aviation System Block Upgrade (ASBU) initiative with its sectoral partners. ASBUs represent a set of tailored and Bottom programmatic ATM solutions. They were first introduced Tony Tyler for review and coordination by the high-level Future Aviation Challenge Team (FACT), that included CANSO, which had been convened by ICAO’s Air Navigation Bureau early in 2010. Following these consultations with our key ATM partners, the Organization then presented the ASBU approach to a wider range of industry stakeholders at the Global Air Navigation Industry Symposium (GANIS) at ICAO Headquarters in 2011. For ANSPs, interest at GANIS was focused on the incremental advances and scheduling flexibility mechanisms associated with the various infrastructure upgrades they will be responsible for implementing under the ASBU approach. GANIS industry participants, meanwhile, were focused mainly on the individual modules that constitute each of the Block Upgrades being proposed. In all of these cases, the technological requirements defined by each of the ASBU modules impact investment and planning strategies significantly across our sector. This highlights once again that consultation and cooperation amongst the FACT, industry, military airspace users and other partners globally will be key to any success aviation will achieve in this endeavour. It has also begun to illustrate to the entire aviation community that our safety, efficiency, sustainability and security goals are today more closely linked than ever before, forming a ‘system of systems’ that requires all of us to be more connected, considerate and collaborative in everything we seek to accomplish. It goes without saying that ANSPs are crucial to this process going forward and CANSO has been a very important voice as this cooperation continues in advance of ICAO’s Twelfth Air Navigation Conference in November 2012. The last 12 months have been very busy for the ANSP community and ICAO is extremely appreciative of the important contributions and the degree of partnership CANSO and its members have exemplified. 21 Aviation: one industry working together

achieve a harmonised incremental upgrade of the global Tony Tyler ATM system. IATA is fully involved and wholeheartedly supports this important work. Director General But the global system is only as strong as the sum of its parts. Airlines are frustrated with the slow IATA progress of ATM performance improvements in the US and Europe. The US NextGen and SES/SESAR projects must be based on the pragmatic implementation of technology with robust business cases for the airspace users. Some progress has been made in the US through the creation of the NextGen Advisory Committee, which has developed 12 industry recommendations. If implemented, these would reduce total delays by about 35%, generating $23 billion in cumulative benefits to airlines by 2018. However, in the EU, states are falling behind in their SES commitment. If the issues raised in last November’s progress report are not addressed, there is little hope that SES will meet the agreed timetable. I echo EU Transport Commissioner Siim Kallas’ view that “2012 is a make-or-break year for the Single European Sky and there is a lot at stake.” We count on CANSO being a strong partner in convincing European states to push forward the implementation of Functional Airspace Blocks and for the setting of more ambitious performance improvement targets until 2020. Aviation is a team effort. Global cooperation amongst The SES and NextGen frustrations highlight a aviation’s stakeholders - including air navigation growing dimension in the IATA/CANSO relationship. service providers - on safety is the foundation stone Solving many of the issues that the industry faces of the air transport system. Working together has requires an equal if not greater focus on advocacy as also put aviation at the forefront of industries dealing on technical issues. Clearly, governments in the US with climate change. In this context the relationship and Europe are not falling over themselves to improve between IATA and CANSO is of critical importance. the efficiency of the air transport system. That means When we work successfully together we can deliver that we have not convinced them of the economic and important results. One example is the introduction of social benefits that the industry is currently providing, more flexible routings between Johannesburg and let alone how much we could facilitate with more Atlanta providing potential annual fuel savings of efficient infrastructure. 690 tonnes. The priority of politicians is to generate jobs and We have a full agenda going forward and rely wealth. A healthy aviation sector can help them achieve upon CANSO’s help to achieve our goals. In the Middle that. Some enlightened governments in Asia and the East, where only 40% of the airspace is permanently Middle East have grasped this and supported their air open to civil aircraft, we are working with key transport industries. We have to demonstrate to other stakeholders including the military to free up capacity governments, especially in Europe, that instead of taxes and allow aviation to continue delivering economic and infrastructure restrictions, they should encourage benefits to the region. investment and growth opportunities. In Asia-Pacific and the Indian Ocean, IATA To help put this case, IATA has commissioned members are playing an active role in airspace initiatives a series of country-by-country studies into the such as ASPIRE and INSPIRE. The challenge for us all is economic benefits of aviation. These reports reveal to embed the best practices identified by these ‘perfect the overwhelmingly positive impact of air transport flights’ in everyday use. Also significant is the work connectivity. So our aim for 2012 is to invite all aviation towards the Seamless Asian Sky. The development of stakeholders to use these reports, and bang the drum an ICAO planning group is a crucial step forward and we for aviation. Our industry is a driver of wealth, both must continue to engage vital players such as China, material and of the human spirit, and it has the power to India and Japan. turn our planet into a global community. By harnessing The background to these regional programmes is our coordinated strength, I am sure that aviation’s key that air navigation needs to become a more harmonised players can create a positive, sustainable future for global system, and the work of ICAO and CANSO flight, and I look forward to IATA and CANSO forging is crucial in this. The ICAO Aviation System Block ever-closer links in pursuit of an innovative and value- Upgrades outline the work and technology required to driven air navigation system. 22 CANSO ATM REPORT & DIRECTORY 2012

Airports Council International promotes the collective Angela Gittens interests of the world’s airports and the communities they serve. We promote professional excellence in Director General airport operations and management, and SAFETY is our enduring priority. ACI World Collaborating with industry stakeholders such as ICAO, IATA and CANSO, we work to enhance safety in all aspects of the aviation sector and our close partnership ensures that we are moving forward with the best interests of our passengers and stakeholders foremost in our minds. As we look back at major milestones that we achieved for our industry this past year, this collaboration and cooperation with our sister international organizations is a recurring theme in our work. First was our strategic decision to move our Top Angela Gittens headquarters to Montreal. The relocation was significant as it allows us to further align our priorities with ICAO and provides for daily engagement by our staff with ICAO. It Bottom is at this international regulatory level where we work to Alexis Brathwaite strengthen the application of global standards and policies that enable our airport members to achieve the highest standards of performance. Last year also saw a new level of engagement with the senior leadership of IATA and ACI, when IATA Director General Tony Tyler attended the ACI World Annual General Assembly and Conference in Marrakech. While there are a few issues that divide airports and airlines, there are many more that unite us and a stronger working relationship with IATA certainly benefits the entire aviation sector. Our voice is magnified when we speak as one on issues like the EU Emissions Trading Scheme. We agreed with IATA that issues of international environmental concern are best dealt with at the ICAO level. This global effort is precisely what is required on this issue and one we will be monitoring closely. Just as we have seen our engagement with IATA expand in the past year, our working relationship with CANSO has been enhanced as well. In 2010, we welcomed over 5 billion passengers, and with 10 billion passengers expected at the world’s airports as soon as 2029, it is clear that our capacity needs will not be met by capital projects alone. Airport Collaborative Decision Making is one tool we can use now to improve efficiency and minimize delays. At our General Assembly in 2011, our members supported a joint project with CANSO to promote the worldwide introduction of A-CDM systems that can interact with in-flight CDM using standard interfaces similar to those being applied in Europe. Aviation is one industry that operates globally every day around the clock. This global operating environment demands close working relationships and regular engagement is the cornerstone for our work. Certainly our customers deserve the best aviation system we can provide; one that is both safe and efficient and meets both their business and leisure travel needs. I am committed to not only meeting those needs, but exceeding their expectations and look forward to working with CANSO and other international stakeholders on this important agenda. 23 Aviation: one industry working together

navigation system. More important than particular Alexis Brathwaite technology or procedures, a comprehensive solution for ATM requires a high level of co-operation between President & CEO all members of the ATM Community. The co-operation required demands pragmatism and compromise IFATCA by all involved. Pragmatism requires that no issue, be it finance, politics or industrial relations, is left unaddressed and does not demand more of others than you are willing to offer. Compromise requires enlightened self interest, which is a preparedness to give up something in order to get something else. IFATCA has been able to forge meaningful and mutually beneficial relationships with many stakeholders in the aviation sector. This has lead to sustained improvements in safety and efficiency. IFATCA member associations, be they professional associations or unions, all seek to forge a similar collaborative and constructive relationship with the air navigation service providers and other stakeholders in their respective countries.It has been clearly demonstrated that where such relationships exist there is greater safety, efficiency and productivity. As the organisations that represent the employers and employees, it is important that CANSO and IFATCA demonstrate leadership and set the tone for the type of constructive and positive relationship that is possible between employer and employee. The CANSO/IFATCA relationship can best be described as a work in progress. Building the right relationship will take sustained commitment, but will have a considerable positive effect on the evolution of the ATM system. Fostering the right working environment now is important as we seek to attract the next generation of aviation professionals. There is much debate about why there is a shortage of aviation personnel and what has to be done to make the profession appealing to current job seekers. We should always remember that, regardless of how the interests of generations may change, some needs will remain constant. The requirement for a job to provide meaning in an environment of mutual respect will not change. In fact, as opportunities increase to find such meaning or to create them for oneself, there will be increasing pressure for traditional workplaces to ensure that they remain relevant. There are of course different ways that The current industrial climate within the Air Traffic employers may seek to engage with their employees. Management sector is, at best, tense and, at worst, Employers may seek to control their employees or contentious; with signs that the situation will to foster commitment; and they may seek to avoid, deteriorate before it gets better. That this is taking accommodate or partner with unions. Studies have place at the same time as significant investments in shown, even in the aviation industry, that fostering the future air traffic management system will cause commitment from employees and partnering with concern among many stakeholders. It highlights unions is by far the strategy that leads to better long that the problems we face and hence the solutions term results. Collaboration based upon mutual respect we need are not all technological. is the only way to create an environment conducive to IFATCA’s “Statement on the Future of Global safety and efficiency. ATM” promotes collaboration among the ATM Not only should CANSO and IFATCA play a part community as necessary to create the future air in making this happen; we have a responsibility to do so.

AIR TRAFFIC MANAGEMENT SAFER SKIES FROM TAKEOFF TO TOUCHDOWN. For more than 60 years, Raytheon has delivered the most innovative Air Trafﬁ c Management (ATM) solutions. We invented or perfected many of the technologies that form the backbone of today’s global ATM infrastructure, and continue to pioneer training and innovation that provide safe transportation for more passengers than any company in the world. Raytheon solutions will make it possible for initiatives like NextGen to modernise the airspace and enhance customer safety.

INNOVATION IN ALL DOMAINS www.raytheon.com | Keyword: SaferSkies

12NCS315_ATM_CansoYearbook_February2012.indd 1 2/9/12 5:34 PM 25 FOREWORDS

ATM Data & Analysis

28. ATM Traffic Statistics 30. Air Navigation Service Provider Performance Results

00. 00. In 2011, 160 air navigation service providers, 1,715 airlines operating 23,000 aircraft, and 3,750 airports worked together to transport more than 2.7 billion passengers to their destinations quickly and safely.

Pictured Canberra Airport

28 CANSO ATM REPORT & DIRECTORY 2012

Total IFR Per member Movements

Percentage change in total IFR Movements per CANSO Member

2011 vs 2010

-14.82% MATS (MT) -5.08% CARC (JO) -3.62% FAA (USA) -3.32% SENEAM (MX) -2.95% Air Services (PNG) -1.42% Airways (NZ) -1.34% DCAC (CY) -0.84% HungaroControl (HU) -0.41% UkSATSE (UA) +0.16% Hellenic (GR) +0.82% ENAV (IT) +0.94% ATNS (ZA) +1.47% Austrocontrol (AT) +1.84% ROMATSA (RO) +1.89% IAA (IE) +2.52% SMATSA (RS & ME) +2.79% AZANS (AZ) +2.99% DFS (DE) +3.07% Skyguide (CH) +3.11% LPS (SK) +3.12% Pristina Int. Airport JSC +3.18% NATS (UK) +3.58% Belgocontrol (BE) +4.01% Avinor (NO) +4.01% ANS Czech (CZ) +4.23% Aena (ES) +4.69% NAV Portugal (PT) +5.06% Naviair (DK) +5.28% Airservices (AU) +6.25% DSNA (FR) +6.78% LVNL (NL) +7.50% Slovenia Control (SI) +7.59% GCAA (UAE) +7.62% NAATC (AN) +7.62% DHMI (TR) +7.79% BULATSA (BG) +7.87% LFV (SE) +8.62% LGS (LV) +8.66% NATA (AL) +9.01% ISAVIA (IS) +9.18% Luxembourg ANA (LU) +10.11% ANWS (TW) +10.52% Finavia (FL) +10.79% PANSA (PL) +11.56% MoldATSA (MD) +12.24% CAAS (SG) +12.49% State ATM Corp (RU) +13.95% EANS (EE) +15.06% AEROTHAI (TH) +15.72% Oro Navigacija (LT) +16.66% Sakaeronavigatsia (GE) +17.52% Kazaeronavigatsia (KZ) 29 ATM DATA & ANALYSIS

Total IFR By month Movements

Month-by-month total IFR Movements comparison

2011 vs 2010 vs 2009 vs 2008 vs 2007

2007

2011

2010

2009

2008

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2007 3 987 76 3 742 44 4 319 78 4 280 27 4 630 87 4 699 77 4 903 95 4 954 63 4 652 04 4 655 02 4 207 50 4 060 58

2008 4 065 72 3 943 31 4 336 60 4 438 56 4 697 40 4 697 71 4 958 84 4 890 22 4 570 56 4 497 06 3 854 18 3 760 19

2009 3 714 60 3 484 50 3 990 16 4 037 62 4 256 65 4 349 30 4 651 50 4 592 56 4 321 35 4 274 56 3 840 16 3 748 55

2010 3 688 33 3 494 38 4 138 15 3 906 81 4 436 96 4 566 61 4 844 32 4 789 05 4 503 98 4 457 34 3 939 79 3 795 28

2011 3 817 65 3 578 37 4 199 07 4 205 52 4 517 62 4 614 21 4 873 92 4 817 92 4 591 51 4 462 13 3 917 70 3 860 14 30 CANSO ATM REPORT & DIRECTORY 2012

CANSO Members are committed to being open and transparent Air Navigation with their customers and other aviation industry stakeholders. The CANSO Global ANS Service Provider Performance Report 2011 includes data related to productivity, cost-effectiveness, Performance price, revenue and profitability from 29 ANSPs around the world. The full report can be Results downloaded from the CANSO website at www.canso.org/policy/ 2006-2010 performance 31 ATM DATA & ANALYSIS

Growth Airline Industry vs. World GDP

Change in Global GDP (constant) vs Change in Passenger Traffic (RPK)

1990-2010

7% 18%

13% 5%

Asian Currency Crisis

World GDP

World RPK

Gulf War 9/11 3%

0% -3%

-1% Global Economic Crisis

-2% -8% 10 91 07 01 02 92 97 05 03 93 08 09 98 04 06 94 00 96 95 90 999 20 19 19 19 1 19 19 19 20 19 20 20 20 20 20 20 20 20 19 20 19 32 CANSO ATM REPORT & DIRECTORY 2012

Key Productivity Performance Indicators

IFR Flight Hours per ATCO in Operations (Continental)

2010

Third Quartile 1,262 hours

Average 1,149 hours

First Quartile 752 hours rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs rs hou hou hou hou hou hou hou hou hou hou hou hou

3 3 3 3 7 7 4 4 hou hou 3 3 hou 5 5 6 6 hou hou hou hou hou hou hou hou hou hou hou 1 1

10 10 9 9 3 3 0 0 2 2 4 4 2 2 0 0 2 2 7 7 1 1 4 4 4 4 7 7 019 019 80 39 27 2 22 86 619 619 066 04 15 1, 2, 1, 92 73 1, 1, 76 74 52 65 96 1, 4,03 1, 934 1, 1, 83 1, 59 82 79 1, 49 38 I a d d S S V A A R A O TS AL NL SA AC NS NS AA NA trol trol AM IA AA LF LP TS LG

a Lt THAI LV AT AT NA on

VIAI

AE DC

GC A AT a a

d d

Finavi

MA s s RO iacon oC NA s s RTUG n n SM FA E E tv

SE ca

Indi

w Zealan UK nia nia ai elan RO

AE V CANAD public

Ir o o to UA A A ech Republic Afri

Sp Ne oven Sweden Sweden a a V PO NA Cypru h h Es onavigatsi xico egr Sl US d d Finlan Hungar

therland

nmark nmark

ays NA S Cz Me ailand ia y y Ne ovak Re ovak Sout kaer De nten rw AN e e Sl Th Romani Sa Ai

Mo Th oven

Sl & & Hungar gia rbia Geor Se 33 ATM DATA & ANALYSIS

The below chart SMATSA EANS summarises trends demonstrated the demonstrated the over the past five 9.0% highest average 11.2% largest average years. The average increase in decrease in annual change productivity. productivity. represents the average of changes within the results year over year.

IFR Flight Hours per ATCO in Operations (Continental)

Average yearly change, 2006-2010

+ 15%

+ 10%

+ 5%

- 5%

- 10%

- 15% % % .2 2% 2% 5% 3% 3% 3% 3% 4% 8% 4% 9% 4% 9% 8% 4% 6% 1% 1% 1% 1% 1. 0. 0% 1. 2. 1. 0. 1. 0. 0. 0. 8. 5. 8. 0. 9.0 3. 2. 6. 6. 11 1. 2. 0. + + - - + - + - - - - - + - + + + + + + - - - + - - d d V S S S A A A R O TS AL NL SA NS NS AA NA trol trol AM IA LF LP TS LG DF

a Lt LV AT AT NA on

VIAI

GC A AT

d d NE

y y

ia MA s s iacon oC NA RTUG n n SM FA E E tv

SE ca

w Zealan UK nia nia ai elan RO

V CANAD public

La Ir o o to UA A A ech Republic Afri Sp Ne oven Sweden Sweden a a V PO NA h h German Es onavigatsi xico egr Sl US Hungar

therland

nmark nmark

ays NA S Cz Me ia y y Ne ovak Re ovak Sout kaer De nten rw AN e e Sl Romani Sa Ai

Mo Th oven

Sl & & Hungar gia rbia Geor Se 34 CANSO ATM REPORT & DIRECTORY 2012

Key Cost- Performance Effectiveness Indicators

Cost in US Dollars per IFR Flight Hour (Continental)

2010

Third Quartile $693

Average $562

First Quartile $412 8 91 93 82 73 80 94 97 75 77 46 72 29 27 62 87 14 10 12 ,425 23 618 $4 $3 $6 $6 $8 $1 $5 $7 $3 $536 $6 $3 $5 $698 $4 $6 $ $1 $4 $664 $7 $4 $2 $7 $4 I a d d V S S A A R O TS AL NL SA AC NS NS DA NA trol trol AM IA AA LF LP TS LG

a Lt THAI LV

AT AT NA on

VIAI

AE DC

A AT

d d

NE Finavi

MA s s RO iacon oC NA RTUG s s n n SM FA tv

SE ca

d d

India

w Zealan UK nia nia ai elan RO

AE V CANA public

Ir o o to A A ech Republic Afri

Sp Ne oven Sweden Sweden a a V PO NA Cypru h h Es onavigatsi xico egr Sl US Finlan Hungar

therland

nmark nmark

ays NA S Cz Me ailand ia y y Ne ovak Re ovak Sout kaer De nten rw AN e e Sl Th Romani Ai Sa

Mo Th oven

Sl & & Hungar gia rbia Geor Se 35 ATM DATA & ANALYSIS

The below chart HungaroControl Sakaeronavigatsia summarises trends demonstrated the Ltd demonstrated over the past five 15.0% highest average 7.7% the largest average years. The average increase in cost. decrease in cost. annual change represents the average of changes within the results year over year.

Cost in US Dollars per IFR Flight Hour (Continental)

Average yearly change, 2006-2010

+ 15%

+ 10%

+ 5%

- 5%

- 10%

- 15% % % % % % % .8 .9 .0 .7 .4 .7 4% 9% 5% 8% 6% 8% 4% 7% 4% 1% 1% 6% 7% 3. 14 2. 2. 5. 0% 14 11 3. 7. 0% 1. 0. 4. 5. 9. 15 2. 0% 2. 8. 7. 11 1. 14

+ + + + - - + + + + + + + + + + - - + + - - + + + + + - - + + + + - - + + + + + + d d V S S S A A R A O + TS AL NL SA NS NS NA trol trol AM IA LF LP TS LG DF

a Lt LV AT AT NA on

VIAI

A AT

d d NE y y

ia MA s s iacon oC NA RTUG n n SM FA tv

SE ca

w Zealan UK nia nia ai elan RO

V CANAD public

La Ir o o to A A ech Republic Afri Sp Ne oven Sweden Sweden a a V PO NA h h German Es onavigatsi xico egr Sl US Hungar

therland

nmark nmark

ays NA S Cz Me ia y y Ne ovak Re ovak Sout kaer De nten rw AN e e Sl Romani Sa Ai

Mo Th oven

Sl & & Hungar gia rbia Geor Se 36 CANSO ATM REPORT & DIRECTORY 2012

Key Revenue Performance Indicators

ANS Revenue in US Dollars per IFR Flight Hour (Continental)

2010

Third Quartile $784

Average $624

First Quartile $429 78 15 3 0 01 27 55 52 22 58 51 10 14 17 12 67 ,0 ,3 26 43 858 $406 $1 $8 $1 $1 $7 $6 $389 $5 $8 $65 $7 $465 $7 $65 $1 $4 $5 $ $4 $3 $9 $587 I a d d V S S A A R TS AL NL SA AC NS DA NA trol trol AM IA AA LF LP TS LG

a Lt THAI LV

AT NA on

VIAI

AE DC

d d NE

Finavi

MA s s RO iacon oC NA RTUG s s n n SM tv

d d India

w Zealan UK nia nia ai elan RO

AE V CANA public

Ir o o to ech Republic

Sp Ne oven Sweden Sweden a a V PO NA Cypru Es onavigatsi xico egr Sl Finlan Hungar

therland

nmark nmark

ays NA S Cz Me ailand ia y y Ne ovak Re ovak kaer De nten rw AN e e Sl Th Romani Ai Sa

Mo Th oven

Sl & & Hungar gia rbia Geor Se 37 ATM DATA & ANALYSIS

The below chart HungaroControl EANS summarises trends demonstrated the demonstrated the over the past five 12.5% highest average 2.3% largest average years. The average increase in decrease in annual change revenue. revenue. represents the average of changes within the results year over year.

ANS Revenue in US Dollars per IFR Flight Hour (Continental)

Average yearly change, 2006-2010

+ 15%

+ 10%

+ 5%

- 5%

- 10%

- 15% % % % .5 3% 3% 3% 4% 5% 4% 2% 6% 3% 5% 7% 9% 5% 4% 1% 4% 7% 0.0 0.6 7. 1. 0. 4. 6. 2. 3. 4. 4. 1. 4. 1. 12 5. 1 2. 1. 2. 6.

- - + + + - - + + + + + + + + + + + + + + + + + + + + + + + + - - + + d d V S S S A- R A A TS AL NL SA NS NA trol trol AM IA LF LP TS LG DF

a Lt LV AT NA on

VIAI

d d NE y y

ia MA s s iacon oC NA RTUG n n SM tv

w Zealan UK nia nia ai elan RO

V CANAD public

La Ir o o to ech Republic Sp Ne oven Sweden Sweden a a V PO NA German Es onavigatsi xico egr Sl Hungar

therland

nmark nmark

ays NA S Cz Me ia y y Ne ovak Re ovak kaer De nten rw AN e e Sl Romani Sa Ai

Mo Th oven

Sl & & Hungar gia rbia Geor Se IF YOU COULD SEE WHAT I SEE

You would see a fully integrated system of advanced air traffic management products, right at your finger tips.

The NAVCANsuite automation system transforms the tower environment, making it safer and more efficient. It includes the leading electronic flight strip solution, a fused surveillance system with real-time coverage from ground to air, and automated ATM tools that deliver critical operational data. Fully integrated with these applications is NAVCANlink, a collaborative tool giving non-operational users a near real-time webview of airport radar, traffic, weather, lighting and navaid status – anywhere, anytime.

The integrated Searidge Technologies Intelligent Video solution with radar-like tracking provides a clear view of aircraft and vehicles on the ground, helping to effectively manage traffic with a high degree of confidence.

NAVCANatm, a division of NAV CANADA, is a leading line of integrated air traffic management products, applications and services operationally deployed at over 80 sites worldwide for safe, efficient and cost- effective air traffic management. Searidge Technologies provides intelligent video solutions to Air Navigation Service providers and airports to help them cost effectively increase safety and efficiency of surface management operations.

www.NAVCANatm.ca | www.searidgetech.com 39 FOREWORDS

Industry Priorities

42. Collaboration is key as CANSO brings ATM expertise in support of ICAO efforts at a global level 48. SSC feeds into a range of ICAO global safety initiatives 52. Operations Standing Committee providing critical feed into ICAO global initiatives 58. AIM: the first transition step on the complex journey from AIS to SWIM 62. Important role for ATM in reducing aviation’s environmental impact 68. Policy Committee prepares CANSO position for crucial Air Navigation Conference 72. Performance-based approach is the way forward for ANSPs 76. Quality Management ensures sustainable product delivery

Through CANSO, the world’s air navigation service providers and industry suppliers work together to raise the performance of the global air traffic management system. Through CANSO’s Standing Committees and Workgroups in Safety, Operations and Policy, aviation experts share knowledge and develop best practice with the aim of enhancing aviation safety, efficiency and cost-effectiveness.

Pictured Paris-Orly Airport

43 ICAO ENGAGEMENT

Collaboration is Until the arrival of CANSO, ANSPs didn’t really have a key as CANSO dedicated voice at ICAO: they brings ATM were represented by their national governments and expertise in bundled into the melting pot support of of aviation issues handled at a ICAO efforts at political level.

The advent of CANSO meant in technical and operational detail a global level that instead of simply being the that should be left to industry,” he recipients of ICAO directives, says. “If industry can come together ANSPs could make a real and and agree a solution, it has a better valuable contribution to the chance of success than if it is left debates surrounding a host of to individual states to interpret a set aviation issues, in much the of standards and recommended same way that other stakeholders practices (SARPs) from ICAO for – initially airlines and other implementation. We need to prove airspace users, and later airports that we can move things further and - traditionally had. The inclusion faster than ICAO, which can then turn of ANSPs through CANSO brings its attention to defining the regulatory a wealth of erstwhile unexploited and institutional changes that we specialisation to the wider aviation need for the future.” debate. But CANSO is still the new CANSO is already making a kid on the block and must sustain significant contribution to the ICAO its efforts to ensure ANSPs are an effort, and a number of ANSPs are integral part of the global aviation putting forward experts to help ICAO: community at this level. but Hoeven acknowledges that this “The reality is that, when is “not necessarily a coordinated it comes to global harmonisation, industry perspective.” there is no other game in town “Some purely technical than ICAO,” says Eugene Hoeven, or operational issues can become CANSO’s Director ICAO Affairs. politicised within ICAO. So if all the “This is why CANSO is at ICAO: industry representative bodies can if we are to realise our Global learn to work together, we can jointly Vision of seamless air navigation put the industry case to ICAO and services, then we must engage avoid this politicisation,” he says. an organisation that can set global Hoeven points out that the performance-based standards.” key message from ICAO and industry But Hoeven also believes partners is that they are looking to that CANSO and other stakeholders CANSO to lead the change in the can play a much wider role in helping ANS sector, which marks CANSO’s to drive change, thereby freeing up coming of age. ICAO to undertake tasks that need a “There are many items global steer with political input. where CANSO needs to be leading, “ICAO needs to do more rather than following,” Hoeven says. work in the regulatory oversight Datalink is a prime example, but arena, but is currently too involved “a very complex issue,” he says. 44 CANSO ATM REPORT & DIRECTORY 2012

Hoeven points out that airlines adopted datalink as a tool many years ago, but ANSPs remain wary. Every region has its own approach and often individual systems do not lend themselves to interoperability. A CANSO datalink strategy paper is being circulated for consultation, with the aim of presenting the finalised version to the 12th Air Navigation Conference (ANConf/12) in November. “We need ICAO involvement and regulatory support because ICAO will need to develop the SARPs to ensure the recommendations that we make in the paper happen globally,” says Hoeven. “ICAO provides the regulatory framework – the what, if you like; while CANSO ensures adherence – the how.” Hoeven acknowledges that “a lot of the ICAO guidance material is pretty esoteric and high level,” and that CANSO can provide the bridge between ICAO documentation and real hands on implementation. For example, ICAO has produced SARPs on Safety Management Systems (SMS), while the CANSO Safety Standing Committee has published some practical material on how to implement them. This CANSO Standard of Excellence on SMS is based on the experience of other CANSO member ANSPs and represents best practice for implementation, Hoeven says. “It enables any ANSP, regardless of size and complexity of operation, to determine where they are on the road to SMS and identify milestones to achieve greater levels of maturity in safety management for the future.” In this way, CANSO ‘best practice’ guidance material serves a complementary role to the ICAO SARPs.

Aviation System Block Upgrades (ASBUs) There are a number of issues with which CANSO is closely involved in ICAO, and perhaps the most headline-grabbing of these at the moment is the Aviation System Block Upgrades (ASBU) initiative. ICAO estimates that passenger traffic will double to 5 billion by the year 2030. Within the next 10 years alone an estimated US$120 billion will be spent on aviation system upgrades in an attempt to support this unprecedented growth. The major projects under development include the NextGen modernisation initiative in the US, the EU’s Single European Sky initiative, and Japan’s CARATS programme. The challenge is to ensure that the multiple regional initiatives are harmonised and synchronised to achieve seamless global air navigation into the future. In the past, implementation has been largely disjointed, with some regions more advanced than others and little consideration given to the need for intra-regional integration. In September last year, ICAO organised a major Global Air Navigation Industry Symposium (GANIS), to provide a forum for all ICAO states, ANSPs, and other stakeholders to brain-storm and ‘socialise’ their experiences in their current and planned ATM programmes. ICAO hopes that, by using a modular approach, the ASBU initiative will provide a globally structured framework for a worldwide agenda towards ATM system modernisation that will improve efficiency and value, while also coping with traffic growth. Under the initiative, various pre-packaged system improvements have been identified and benchmarked and packaged into manageable ‘chunks’ or blocks that will provide a blueprint for any system upgrade within that block. A block is made up of several modules, and a 45 ICAO ENGAGEMENT

combination of modules within a CANSO cautions however Performance Based Navigation (PBN) block represents a fully functional that block upgrades will only play their The focus on ATM improvements and cohesive ATM system at a intended role “if sound and consistent has reinforced CANSO’s certain point in time, in five-yearly technology roadmaps are developed participation with ICAO and increments. This will give states and validated. At the same time, all IATA in a PBN Go-Team aimed at clearly defined sets of modules from stakeholders involved in the worldwide collectively working to facilitate which to choose, based on their ATM modernisation should accept the implementation of PBN. This specific local needs, to ensure that and align their activities and planning initiative is aimed at assisting the local requirements relate to and toward the related block upgrades.” states, regions and other work with the global system upgrade. CANSO has actively stakeholders in their development Blocks 0, 1, 2 and 3 have now contributed to the development of and execution of a complete PBN been defined and Block 0 is available the elements of each block, and will implementation plan in line with now. It requires no new airborne continue to work closely with ICAO, the ICAO timetable set by the technologies, although modules may providing appropriate feedback to 36th ICAO Assembly in 2007. This imply the deployment of existing help populate, refine and finalise required states and their regional technologies to a larger aircraft the ASBUs. These will then be planning groups to complete PBN population depending on chosen incorporated into the revised ICAO implementation plans by 2009 to modules respectively paired with tied Global Air Navigation Plan that will be achieve implementation of Area benefits. Blocks 1, 2, and 3 will be presented to the ANConf/12. Navigation (RNAV) and Required available to be deployed globally from In addition, CANSO will Navigation Performance (RNP) 2018, 2023, and 2028, respectively. be working on various initiatives operations for en-route and terminal There are four ‘Vertical’ under the leadership of its Operations areas and precision approaches by components or performance Standing Committee (OSC), such 2016, with intermediate milestones improvement areas grouped as: expediting the implementation of 30% by 2010 and 70% by 2014. together to represent a cohesive of Block 0; working with ICAO on This is an aggressive target, and functional end-to-end ATM resolving regulatory impediments; but PBN applications are seen as a system: Greener Airports; Globally engaging military authorities in a means of helping the global aviation Interoperable Systems and Data timely fashion; ensuring the community to reduce aviation (through Globally Interoperable ASBUs are representative of all congestion, conserve fuel, protect System-Wide Information global ATM programmes and the environment, reduce the impact Management); Optimum Capacity preparing for ANConf/12. of aircraft noise and maintain reliable, and Flexible Flights (through Global “The stakes are high,” says all-weather operations even at the Collaborative ATM); and Efficient Hoeven. “The global growth of air most challenging airports. PBN also Flight Path (through Trajectory traffic and airspace congestion, the offers aircraft operators greater Based Operations). increasing pressure on infrastructure flexibility and better operating Operational benefits should and facilities - which are already returns, while at the same time include a globally acceptable stretched to the limit in many parts of increasing the safety of regional and Roadmap for Communications, the world - and the potential lack of national airspace systems. Navigation and Surveillance global harmonisation will restrict air PBN essentially harnesses requirements for the foreseeable transportation if we continue along the ability of modern-day aircraft future; a harmonised and the same path. Ultimately, the future flight guidance systems to fly via interoperable globally-defined of the global economy depends on programmed navigational reference ATM system; support for investment more, not less, connectivity. As a points (lateral and vertical profiles) and implementation, bridging the result, the future ATM programmes that are independent of traditional gap between available technology must be interoperable and simply ground-based installations, reducing and future technology; and a more have to work more efficiently and track miles flown and thereby clearly defined blueprint of future in a more environmentally friendly generating significant environmental requirements OEMs will need manner. There is no other viable benefits as well. to integrate into airborne and option to accommodate these PBN further facilitates ground systems. future challenges.” significant safety enhancements 46 CANSO ATM REPORT & DIRECTORY 2012

“PBN will help reduce aviation congestion, conserve fuel, protect the environment, reduce the impact of aircraft noise and maintain reliable, all-weather operations even at the most challenging airports. It will also increase the safety of regional and national airspace systems.”

with arrival and departure procedures Flight Plan 2012 (FPL2012) necessary, to provide support to that offer higher levels of navigation Another area where CANSO is ensure ANSPs will be able to meet precision and vertical guidance using working closely with ICAO is in the implementation deadline. instruments, and it provides the the introduction of Flight Plan 2012 means for flexible routes and terminal (FPL2012), which is a new format iFlex procedures. Clearly, the benefits that will enable the use of advanced CANSO is also working with ICAO of PBN are many, and CANSO has CNS capabilities. This involves and IATA on greater civil-military therefore joined the PBN Go-Team amendments to the existing structure coordination and in particular in effort to provide the necessary of flight plan messages to allow for the context of the iFlex flight trials follow-up and support to ANSPs increased automation and to better between Johannesburg and Atlanta indeveloping PBN implementation distinguish traffic on the basis of that concluded in the latter half of plans, and to perform a pre- andpost- more specific CNS capabilities that 2011. iFlex provides airlines a greater measurement of the will allow for improved traffic and and more flexible choice of routes environmental benefits. flow management processes and on long-haul operations through In order to be able to procedures that enhance the overall low-density airspace by structuring measure the environmental benefits network capacity. routes according to the prevailing of operational improvements such The target for implementation winds, and has the potential therefore as PBN, CANSO agreed to work of FPL2012 is November, but at to generate significant fuel savings. In with ICAO to roll out the ICAO Fuel the close of 2011 it was clear that order to facilitate this flexible routing Savings Estimation Tool (IFSET) to there were significant discrepancies in African airspace, there had to be its members. CANSO is supporting in levels of compliance, with some considerable collaboration between several regional IFSET workshops regions more advanced than others. ANSPs and the military authorities. with the aim of assisting states and The aim, according to Hoeven, is A lot more work needs to be done their ANSPs that currently lack the that “every region should be able in this context to free up airspace ability to model and/or measure to implement the new flight plan for commercial use, but the trial fuel savings from operational format and meet specific regional made good progress and proved that improvements. The use of a simple operational requirements by 15 flexible routing has great potential. calculator like IFSET will assist November 2012. However, there is CANSO is also involved in in management decision-making some feedback that not all states will the ICAO Volcanic Ash Task Force and encourage the reporting of be ready in time.” that was established in the wake of benefits that can be achieved from As a result, CANSO has the airspace closures over Europe operational improvements like the stepped up its efforts to help raise in early 2011 due to the eruption of introduction of PBN. regional awareness and, where the Eyjafjallajökull volcano in Iceland. 47 ICAO ENGAGEMENT

The task force, which includes the “The routes that aircraft the ANConf/12.” But he cautioned: key stakeholders – CANSO, the operate will be much more precise, “Preparing for this event will require European Union, EUROCONTROL, especially around airports, so that a significant commitment in time IATA, the ACI, and manufacturers the noise contours are reduced and resource by member ANSPs.” - is examining how states should but more concentrated within a The Conference will react to volcanic ash, and its first smaller area. This will reduce noise endorse CNS, avionics and AIM report last year recommended a risk pollution for people outside the roadmaps, and therefore position management approach. This leaves noise contour, but the perception papers will need to be submitted it up to the operator to decide of increased noise may be greater with proposed inputs to the whether it will operate a flight not, for residents within the immediate respective ASBUs and roadmaps. much as it does in response to vicinity of an airport,” says Hoeven. CANSO positions are expected on weather forecasts. However, the “This is an issue that is going at least four critical dimensions of onus is on regulatory authorities to to crop up more and more, and the future ATM system (Datalink provide proper oversight and ensure illustrates the trade off that exists Communications, Aeronautical that the proper safety management between emissions and noise: a Information Management - AIM systems are in place. point CANSO raised early on in the and System-Wide Information “This approach will help environment debate.” Management - SWIM, Airport avoid future situations becoming CANSO is now also Collaborative Decision Making politicised,” says Hoeven. “It contributing significantly to – CDM, Performance Based takes the decision out of the ICAO efforts in the safety arena, Navigation – PBN, and 4D Trajectory hands of politicians, but relies on especially in the areas of Just Based Operations). proper oversight.” Culture and runway safety; in “The ANConf/12 event In the environmental arena, the transition of AIS to AIM; and offers CANSO a unique once-in-a- the main focus for debate continues in defining the requirements of decade opportunity to demonstrate to be the controversial inclusion of the Next Generation Aviation leadership in shaping the future global airlines operating into Europe Professional (NGAP) amongst of ATM,” Hoeven says. “This will in that region’s Emissions Trading other things. require the help and support of Scheme (ETS). However, noise The organisation also has members. And, if we can muster is an issue that is moving centre a major contribution to make to the support of all stakeholders of stage again and Hoeven believes ANConf/12. Hoeven stresses: ATM in getting this done, then we this will become more of an issue “ICAO has high expectations of can lay claim that we are indeed as improved route structures are CANSO – as the Global Voice of making a difference in transforming implemented, especially with PBN. ATM – to drive the agenda during global ATM performance.” 48 CANSO ATM REPORT & DIRECTORY 2012

SSC feeds Perhaps one of the most significant developments in the into a range of field of Safety for 2011 was the ICAO global decision by ICAO to launch a new Safety Index initiative. safety initiatives This will provide an overall aviation safety assessment based on individual indices from each state, and CANSO has been asked to help provide the data for the ANSP element of the index.

The aim of the index is to still lie ahead and discussions are determine and monitor the safety continuing between the four key level of the aviation system stakeholder groups to address across the globe, using key safety these. As a result, the timeline for performance indicators provided implementation of the index has by the organisations representing yet to be finalised, but the goal the four components of the is a proposal for the Index at the aviation system; state regulators, ICAO Council in 2013, followed ANSPs, airlines/carriers and by a trial implementation with airports. ICAO, CANSO, IATA industry partners in 2014. If the and ACI are all involved in the proposed timetable is feasible, full initiative and CANSO has been roll out would begin with a phased challenged by ICAO to develop implementation starting in 2015 a process to assess the safety performance of ANSPs. Safety Management Systems The CANSO Safety Safety Management Systems (SMS) Standing Committee (SSC) has are not unique to aviation: they are therefore begun work on creating a means of managing risk in any a representative safety metric type of system and ensuring that that establishes safety assurance no unacceptable risk is introduced performance criteria and promotes into that system. They are especially opportunities for safety improvement important when the outcome could locally, regionally and globally. As be catastrophic if the system or a starting point, CANSO’s existing business is not managed properly. performance metrics on SMS “However, they are not a maturity, loss of separation incident simple undertaking,” acknowledges rates and runway separation incident Mark DeNicuolo, CANSO’s former rates provide a basic foundation on Safety Programme Manager. which to build. Across the industry, ANSPs A number of challenges are at different stages of SMS

50 CANSO ATM REPORT & DIRECTORY 2012

development. Some have very requirements of current domestic “That way, you mitigate risk mature systems which are fully and international regulatory practices to a point that is reasonably practical integrated into the operations: others and allows ANSPs to build a system because some risks are simply are only just beginning to embrace which is appropriate to their size and unacceptable regardless of cost and the need for a formalised safety operational complexity. cannot be allowed to be introduced to management practice and a culture “While guidance material the system at all,” says DeNicuolo. which assures the priority of safety. covering the implementation of an CANSO is also developing DeNicuolo says there are SMS is available, management may tools to help ANSPs develop an four pillars to an SMS: policy, safety struggle to determine what they effective safety culture with achievement (risk management), need to do to comply with existing or their organisations. assurance, and promotion. On top proposed regulations. This reflects of that, there is one foundational variability in the guidance material Runway Safety element that is critical to success, and regulations. It also reflects the “Runway safety is one area that is namely safety culture. fact that lessons learned are not acknowledged by ANSPs, airlines, A good SMS is not always transferred between ANSPs,” regulators and airports as being necessarily technology driven, says DeNicuolo. “The CANSO SMS somewhere we can make a real although a good database is Implementation Guide provides positive contribution to safety obviously an asset. However, it can an ideal way to communicate best performance,” says DeNicuolo. be done without. practices to ANSP management and “But we all have to work together “In many places, ATM has Safety Managers in particular.” because the consequences of not traditionally been safe because It can also be applied to getting this right can potentially be of the existing cultures and ICAO initiatives and to wider global significant or even severe. However, systems,” says DeNicuolo. “SMS initiatives. CANSO’s aim is that a improvements are being made puts it all under one umbrella and significant number of its members and there are a lot more CANSO institutionalises it so that everyone is will have an SMS implemented and initiatives underway.” doing it the same way.” operational by 2013 and it is creating At present, CANSO is Two of the biggest hurdles Safety Performance Metrics to soliciting all stakeholders in a bid to successful implementation enable ANSPs to monitor and assess to collate a global “Bow Tie” risk of an SMS are senior executive how effective their SMS is and to analysis model to identify a fully commitment and resources. It needs identify areas where improvements integrated risk picture with respect people to learn the process, develop need to be made. It is currently to Runway Safety. The aim is to an implementation plan, execute the gathering data from its member identify key areas of concern, process, develop the relevant risk ANSPs to this end. highlight areas of weakness and management activity, etc. However, CANSO is also developing vulnerability, and address the DeNicuolo points out that “lots of an SMS Evolution Guide that should associated risks. different ANSPs who have resource be ready by 2013 to help ANSPs “There is no point expending constraints have successfully that already have an SMS in place valuable resources inventing a implemented SMS.” to ascertain where they should be solution to an issue that already has A lot of this experience focusing their efforts in terms of SMS wide visibility and where an effective is included in the CANSO SMS evolution. It will be the first of its kind resolution is imminent or even Implementation Guide, which has in the industry and will encourage implemented in some places,” says been drawn up to help ANSPs set ANSPs to consider how their SMS DeNicuolo. “So we must validate the up an SMS, and to develop global will need to change and evolve in line risk picture, ensure that all aspects ANSP guidelines. It pulls together with the ATM system of the future. have been considered, and that the experiences of a number of The guide will look at a range the work isn’t redundant to other CANSO member organisations – of factors, including new concepts in activities. And we need to decide both large and small - and provides a the area of risk management, such collaboratively what processes and framework for continually improving as safety by design. This involves techniques will be most effective the management and oversight designing safety into the system and to identify, verify, communicate and of safety. It goes beyond the risk out of the system from the outset. implement improvements.” 51 SAFETY

Working with industry partners, CANSO has already identified an extensive set of Barriers, Controls, Escalation Factors, and Escalation Factor Controls, that all play a role in affecting or managing Runway Safety. On- going work will further strengthen and validate the risk model. Crucial to this is comprehensive and meaningful data collection. CANSO has had a runway incursion metric in place for several years, but in 2011 began developing a process to enable comparison of similar airport configurations and system states that have a higher potential to lead to incursions. The plan is to phase in the data collection requirements and build a continuously improving runway incursion trend analysis that identifies hazards and leads to effective mitigations. This work will help populate the Bow Tie risk model with real data, to drive evidence- based solutions. But DeNicuolo points out that “a lot of the solutions don’t have to be costly. Much of this is primarily about awareness.” For example, ANSPs have conventionally been thought to be responsible only for incursions and not excursions, but this is not supported by the evidence. Similarly, the events that lead to an unstable approach can begin to transpire during the initial descent, long before glide slope intercept. Awareness of those causal factors can help reduce the likelihood of unstable approaches and ultimately excursions. CANSO has published an educational booklet entitled “Unstable Approaches - ATC Considerations” with the aim of increasing controller awareness of the part that ATC can play in contributing towards an approach becoming unstable. All the work that CANSO is doing in terms of runway safety will collaboratively support the ICAO global initiative, and CANSO has committed to co-host a series of runway safety seminars in 2012 and 2013 to develop regional action plans and promote the establishment of collaborative runway safety teams involving airlines, airports and air navigation service providers. CANSO will compile and further develop best practice material, help promote greater sharing of information among ICAO member states and industry stakeholders, and establish local Runway Safety Teams to ensure that best practice processes and procedures are being implemented. It will also develop common definitions, metrics and analysis methods to facilitate information sharing, along with improved reporting of hazards that are encountered in the operational environment.

Safety Award In a bid to encourage safety enhancement among its member ANSPs, the Safety Standing Committee has introduced a Global Award for a Significant Achievement in Safety aimed at recognising an outstanding safety achievement on the part of one of its members. “It doesn’t necessarily need to be a big or expensive achievement, but it needs to be a significant achievement for that ANSP,” says DeNicuolo. In 2010, John Onyegiri, General Manager of SMS for the Nigerian Airspace Management Agency (NAMA) was the first recipient of the award for his efforts in support of VHF coverage in Nigeria. The 2011 award was presented to Graham Wadeson of the UK’s National Air Traffic Services (NATS) for his outstanding contribution to CANSO’s “Unstable Approaches – ATC Considerations” educational booklet. 52 CANSO ATM REPORT & DIRECTORY 2012

OSC providing ICAO’s new Aviation System Block Upgrade (ASBU) initiative critical feed into is a major area of focus for ICAO global almost all aspects of CANSO’s work at both a regional and initiatives international level, and in particular for the Operations Standing Committee (OSC).

The ASBU initiative is a “This sort of global programmatic framework approach is essential if we are to centred around a series of meet future capacity and efficiency operational improvements requirements,” explains David aimed at facilitating greater Maynard, Chairman of the OSC. “In integration and harmonisation the past, modernisation efforts have of air navigation system tended to be fragmented in the sense improvement programmes, that there was a lack of coordination ensuring interoperability and between stakeholders, and optimising available and emerging investment in air and ground systems technologies. was not always synchronised. Now The ASBU model we have a roadmap to the future.” takes a modular approach to Each of the Block upgrades the modernisation of the ATM is defined by the same essential system, packaging various system qualities: improvements into manageable • a clearly defined measurable ‘chunks’ or blocks so that no operational improvement with matter when or where a block is appropriate metrics to measure implemented the same capabilities success; are supported globally. All states will • complementary air and ground then have a set of clearly defined systems upgrades with operational modules from which to choose, approval (or a certification plan); based on their specific local needs, • standards and procedures for air to ensure that the local requirements and ground systems; and relate to and work with the global • a positive business case over a system upgrade. clearly defined period of time. A draft set of ASBUs (Blocks Improvements that are 0, 1, 2 and 3) were introduced to already complete, packaged and the wider aviation community at available for implementation today the Global Air Navigation Industry are grouped under Block 0 and Symposium (GANIS) in September include such things as improved last year, and unanimously endorsed ground-ground integration, digital as a basis for current and future AIM, enhanced en-route trajectories, improvements to the aviation system. network-wide flow performance planning, air traffic situational awareness (ATSA), CDOs, en-route datalink, etc.

54 CANSO ATM REPORT & DIRECTORY 2012

CANSO is currently working with ICAO to help populate, refine and finalise the ASBUs, which will be incorporated into the revised ICAO Global Air Navigation Plan, and presented to the 12th Air Navigation Conference in November (see also ICAO Liaison Office report, page 43). “We believe the ASBU initiative is essential in setting the vision and framework for the global harmonisation of air traffic management,” says Maynard. He is confident that existing concerns that ABSU are not sufficiently globally representative can be addressed to ensure optimum buy- in to implementation. “Once the ASBUs have been approved, then we will work with our members on implementation plans for individual ANSPs and for CANSO regions.”

Data Communications The OSC is also preparing a CANSO position paper on datalink communications to be presented at ANConf/12. “This will capture how we believe datalink should be implemented to ensure interoperability,” says Maynard. He points out that many ANSPs have been using the datalink capabilities outlined by the original FANS concept for many years now, but this has mainly been in an intercontinental/oceanic environment. The use of datalink for air navigation services in a continental or domestic environment has lagged behind and the CANSO focus will be on moving that forward. “We are talking about existing and proven technology: now we must focus on getting it implemented,” says Maynard. “However, we must also make sure that what we implement today and in the future is interoperable with what is already in place.”

iFlex Last summer, CANSO participated in a two-month-long flexible routes trial involving Delta Airlines flights operating between Johannesburg and Atlanta. The iFlex trial was the culmination of eight months of collaboration between ASECNA - L’Agence pour la Sécurité de la Navigation Aérienne en Afrique et à Madagascar (covering the Dakar FIRs), Ghana CAA (Accra FIR), Trinidad and Tobago CAA (Piarco FIR), SNA-Antilles Guyane (Rochambeau Cayenne FIR), ASA - Cabo Verde (SAL FIR), Delta Air Lines, Emirates Airline, CANSO, IATA, and ICAO. iFlex provides airlines a greater and more flexible choice of routes on long-haul operations. It addresses challenges resulting from conventional air traffic management restrictions, which limit the flexibility of routing within fixed corridors. The trial was conducted with no changes to existing air traffic management procedures or separation standards, although new waypoints were added to facilitate more efficient routes and enhanced coordination. Data provided by Delta Air Lines demonstrates that the implementation of iFlex for operations between these two cities generates an average time saving of eight minutes per flight, equating to 900 kg of fuel and

2.9 tonnes of CO2. Over the course of a year, on the basis of two flights per day, this translates to overall savings of 100 flight hours, 690 tonnes of fuel and

2,150 tonnes of CO2. In addition to the environmental benefits, regional stakeholders found that the increased collaboration helped raise situational awareness of traffic 55 OPERATIONS

operating within the relevant FIRs, The result is increased pilot-controller levels of ATC system automation, any further enhancing the safety of communications, which in turn corruption or loss of data integrity is operations. reduces airspace efficiency and can unacceptable and the changeover “The success of this trial be a potential safety risk. needs to be seamless. The FPL2012 is testament to the unprecedented In 2010, CANSO conducted changes facilitate the introduction of level of collaboration between the an assessment of SID/STAR many service benefits that today’s regional stakeholders, CANSO, phraseology among its members ATM systems allow, including PBN, ICAO, and IATA, and shows the and, based on the results of that, reduced ICAO separation minima, improvements that can be delivered put forward recommendations to and optimised route and taxi by effectively utilising existing ICAO in the middle of last year. The clearances using new communication infrastructure,” says Maynard. aim is to develop clear, concise, methods such as datalink. “There was no requirement for any and unambiguous controller- As a consequence of the special equipment, and the trial used pilot phraseology for executing flight plan modifications, substantial existing procedures and technology. manoeuvers related to SIDs/ system and automation changes Those ANSPs that are already STARs. This phraseology should be will be required by ANSPs, and equipped with datalink technology as simple/brief as possible and be the changes become effective on found that it proved beneficial, but it acceptable to all states. 15 November 2012. At that point, was not a requirement for success. However, CANSO operators will file IFR flight plans iFlex is now fully implemented acknowledges it is a complex issue according to the revised guidelines, on that route and available to any that requires hands on participation and air traffic service units worldwide suitably equipped operator.” from the eventual end users of will be expected to be able to accept The iFlex partners are the phraseology – the controllers and process them. now considering a trial on the and pilots (represented by IFALPA “The successful submission, route between San Paulo (Brazil) and IFATCA) – as well as support acceptance and management of an and Dubai, and are looking for from other stakeholders, including aircraft’s flight plan are critical for the other opportunities. CANSO and IATA. The proposed flight to operate,” says Maynard. “It Although there are clear solution must be acceptable to all is therefore essential that ANSPs environmental benefits, Maynard states, pilots, and controllers, and are ready to accept and manage the stresses that “the focus of these should be simple while at the same revised ICAO format. But there is still trials is on savings – flight time and time providing the opportunity for a significant level of work to be done, fuel costs - for the aircraft operator. expanding the core phraseology for both among the aircraft operators and The environmental benefits are an states with more complex the ANSPs.” outcome, not a target.” But the TMA issues. CANSO is working with ICAO concept has now been proved and to ensure that its members are aware will move forward. Flight Plan 2012 (FPL2012) and prepared, conducting regional Flight Plan 2012 is an ICAO initiative briefings, workshops and site visits. SIDs/STARs that will implement changes to In addition, an ICAO web tracking CANSO is a major contributor to the current Flight Plan Form to and update feature called the Flight an ICAO initiative to harmonise reflect the advanced navigational Plan Implementation Tracking System procedures and phraseology in a and communications capabilities of (FITS) has been developed to track bid to resolve a safety issue with today’s aircraft. the preparedness of each state. FITS SIDs and STARs. Across the globe, Although the format will can be found at http://www2.icao.int/ states utilise varying and different remain relatively consistent with that en/FITS and all states are being asked SID/STAR phraseology, some of being used today, numerous changes to contribute data. which has contradicting meaning will be required in the abbreviations, “The most common issue over desired actions, and some of sequencing and various Field delaying implementation is funding, which is exactly the same in different descriptors used in the revised ICAO although there are also some states, but has different intentions/ Flight Plan form. technical issues and discrepancies, expectations. This can lead to ANSPs use critical Flight Plan and in some cases there is simply confusion between controllers and data to determine safe separation and a lack of understanding how to pilots over which action to execute. provide clearances. With today’s high integrate the revised flight plan 56 CANSO ATM REPORT & DIRECTORY 2012

“Relationship building is the key. We are working with ICAO to make sure we focus our resources where they are most needed.”

format with the existing one. If an However, there is often aircraft flight guidance systems, ATSU is unable to process the new institutional and cultural resistance independent of traditional ground- format, it is possible the flight plan to any erosion of military assets and based installations, is the major will be rejected, leading to costly some regions are more advanced enabler. These procedures also delays and service disruptions. There than others in moving this forward. result in reduced track miles flown are still issues to be resolved and we In Europe, for example, the and thereby generate environmental remain concerned about the level EUROCONTROL Flexible Use of benefits as well. of readiness among some of our Airspace concept is based on the ICAO established a phased members, but we are also cautiously principles that: implementation schedule, targeting optimistic,” says Maynard. • airspace is no longer designated vertical PBN guidance to all runway as purely ‘civil’ or ‘military’, but ends (international) to have been Civil-Military Collaboration considered as one continuum completed 30% by 2010, 70% The aim of closer civil-military and allocated according to user by 2014, and 100% by 2016. The collaboration is to ensure that any requirements; reality is, according to Maynard, airspace segregation is temporary • any necessary airspace segregation that it is “not going as well as and based on real use for a specified is temporary, based on real-time hoped.” As a result, CANSO has time period according to user usage within a specific time period; joined forces with ICAO and IATA in requirements. Today, a significant • contiguous volumes of airspace a PBN Go-Team initiative to identify amount of airspace is reserved are not constrained by national ANSPs and/or states that are exclusively for military use, even boundaries. struggling to meet implementation when it is not actually being used The benefits have been deadlines and could be assisted by for military activities. Civilian aircraft significant. “Relationship building a visit from a Go-Team. are forced to deviate around this is the key,” says Maynard. “We are Specifically, the Go-Team airspace, lengthening flight times working with ICAO to make sure we is targeting states or ANSPs that and distances (with the associated focus our resources where they are have demonstrated a willingness cost, efficiency, and environmental most needed.” to implement PBN, but which implications), and sometimes creating are also willing subsequently to bottlenecks which can also have PBN reach out and help others in their safety implications. PBN is a major building block region, sharing their experience and “We can often shorten a towards the definition of ICAO’s advising about the benefits they route for an aircraft if we can route vision of a Global Air Navigation achieve. Countries targeted by the it through unused military airspace Plan (GANP) that will be presented Go-Team so far include Mexico, and we are working to push forward during the 12th Air Navigation Thailand, the UAE, Kenya and those initiatives,” says Maynard. Conference in November. It has the Germany, boosting implementation “The potential benefits potential to significantly enhance efforts respectively in Latin are significant.” safety through the use of arrival America, Asia, the Middle East, As well as shortening and departure procedures that Africa, and Europe. routes, increased civil-military offer higher levels of navigation “We are working initially collaboration can also lead to greater precision and vertical guidance with CANSO regions, then with leveraging of resources, such as using instruments than have ICAO and IATA regions, to develop ground-based navaids, ATSUs, conventionally be available. The regional versions of the Go- communications, etc., and less ability to programme in and fly Teams to further promote PBN duplication of infrastructure. navigational reference points (lateral implementation,” says Maynard. and vertical profiles) in modern-day 57 OPERATIONS

UAS Unmanned aircraft systems (UAS) are an increasing challenge to ATM and to date no state or ANSP is able to accommodate routine operations of UAS as just another aircraft type. At present, UAS are kept clearly segregated from commercial aircraft operations, and this can create capacity issues or cause delays. “We need to work towards fully integrating UAS into civilian airspace,” says Maynard. However, there remain a number of hurdles, ranging from state regulation and technical issues to a general resistance against mixing an aircraft that does not have a recognised detect and avoid capability into the population of piloted commercial air transport vehicles. CANSO is drawing up best practices guides covering both policy and implementation that are due for publication at the end of this year (2012). CANSO will also formalise an official position document that will eventually feed into ICAO efforts in this field. “This is one of the areas where we have to be cognisant of other work being done in order to avoid duplication of effort and spreading our own resources too thin,” says Maynard. “Our relationship with ICAO and IATA is getting stronger and stronger, and we can create a much greater capability by joining forces and working together.”

CDM Since June 2011, CANSO has been working with Aerothai and the Civil Aviation Authority of Singapore (CAAS) developing CDM operations between Bangkok and Singapore. Because of its strategic location, Malaysia will also take part even though it is not a CANSO member. “We are, if you like, developing a set of best practices for CDM by actually doing it,” says Maynard. “This will create a model for regional and possibly ultimately global use.” The initiative is being run locally with some assistance from CANSO, and operational trials are targeted to begin later this year. (See also Asia Pacific Regional report on page 84).

Metrics The Operations Standing Committee is also looking at metrics from an operational perspective, in a bid to harmonise common metrics reporting among all CANSO members. The OSC already has an Environmental Work Group working on environmental metrics, and the Operational Performance Work Group expects to have complementary operational metrics and a best practices guide available by the end of this year.

59 AIS to AIM

AIM: the first Aeronautical Information Services (AIS) provide one of transition step the most vital roles in support on the complex of international civil aviation, ensuring the flow of information journey from necessary for the safety, AIS to SWIM regularity and efficiency of international air navigation.

It is the means for collecting, to provide accessibility to the data by validating, storing, maintaining all users of the ATM network, both on and disseminating aeronautical the ground and in the air. data to support real-time “At present, some of the aviation activities. Traditionally information provided by AIS is in it has been a largely paper- a format that is not completely based system relying on paper computer readable, such as charts, paper documentation NOTAMs,” says Jan-Philipp Lauer, and telex-based text messages, SWIM Co-Chair of CANSO´s AIM taking little advantage of modern Work Group. “And where it is collated technologies. Much of the data digitally, it is often not possible is entered more than once in to transfer it from one system to different computers using a another because of proprietary keyboard rather than by file protocols and differing data formats. transfer or database transactions. What we need is an intranet for ATM ICAO now recognises that whereby all information is available if the requirements of the Global at close to real-time to everyone who ATM Operational Concept are to needs that information.” be satisfied, product-centric AIS For example, trajectory- must transition to the broader based operations need real-time data-centric and systems-orientated information about airspace closures, concept of aeronautical information facility outages, weather, etc., so management (AIM). AIM does not that the computer can calculate the only focus on the digitalisation of data optimum trajectory. Similarly CDM and quality improvements, but the requires all parties involved to be scope of aeronautical data/services able to exchange current data, but encompassed is also expanded to almost all airports have different cover user requirements today and systems and thus airlines tend only to for the future. be familiar with those systems used This will ensure that timely at their home base and their major and reliable data is permanently and hubs. “These information silos need dynamically available for use in a to be cracked open,” Lauer believes. wide range of applications, including “AIM is a fundamental flight planning, flight management, building block on the road to a navigation, separation assurance, future system that is much more CDM, and other strategic and tactical transparent to all stakeholders ATM activities. The objective is to and largely based on collaborative ensure consistency, authenticity and decision-making processes,” he says. appropriate coverage of the data, and “To achieve that goal, every actor 60 CANSO ATM REPORT & DIRECTORY 2012

must have access to the same high concept and widespread recognition especially those outside the major quality data which are then presented of its criticality has been slow. As modernisation initiatives (NextGen, in a bespoke manner to meet each a result, adoption of the concept SESAR, CARATS, etc.), and provide a stakeholder group’s needs.” within the major new ATM system forum for discussion. Traditional AIS will modernisation programmes, such as “We went ahead and started therefore need to make the SESAR and NextGen, is challenging. the coordination needed at a bilateral transition to AIM and ultimately SWIM centralises not only all level while waiting for ICAO to get be integrated into System Wide the information from the AIM domain, actively involved, in a bid to safeguard Information Management, a process but also all the other information industry interest,” says Lauer. “We characterised by making available domains outside AIM, such as flow need to ensure ANSPs are insulated interoperable digital data from all and capacity data, meteorological from political interests and because aeronautical domains. data, radar data, etc., into a massive we are a neutral, non-political body, “The transformation from data pool. It essentially captures all we can foster global harmonisation. AIS to AIM is the first step and categories of information required There are so many really big involves digitising and automating the to support the new ATM system. technology initiatives involved that manual and legacy processes in AIS SWIM provides interoperable data require so much more collaboration service provision to create a single and makes it accessible to authorised than ever before, and a lot of them centralised source of aeronautical stakeholders. are phenomenally complex. CANSO’s information,” explains Lauer. “This “SWIM is pivotal to flexibility helps a great deal to make will create an integrated aeronautical trajectory-based operations and this global coordination easier.” information database that directly CDM, but there are some issues still CANSO is also supporting supports other functions, for example to be resolved,” says Lauer. “For ICAO with input into the work ATS systems and procedure design.” example, we cannot simply throw out of its AIS to AIM Study Group, Standardised exchange all the old systems: rather we need to coming up with formal CANSO formats for aeronautical data are a be more pragmatic and migrate and positions, contributions by subject key enabler for global interoperability. integrate those legacy systems into matter experts, and helping to raise How this standardisation will be the new environment. But how do we awareness on AIM and SWIM among achieved is an issue that is currently transform or adapt existing systems all stakeholders and not just ANSPs. being debated. One possibility to be compatible with SWIM?” However, because experience is still would be to utilise the International Similarly, there are issues so limited in this field, CANSO is still Standardisation Organisation (ISO). with service re-use and inter- working on producing Best Practices The European Commission regional access to information. For and Standards of Excellence has recently issued a draft mandate example, will ANSPs in Europe guidance material. to the European standardisation be able to re-use services made ICAO’s AIS to AIM Roadmap organisations for development available through SWIM by the FAA does not yet address SWIM and the of a standard for airport mapping and if so what conditions are likely vision for implementation incorporated databases (AMDB) based on existing to apply? Or will they only be able to in ICAO’s Global Operational Concept industry standards. This development use European services? does not ensure global harmonisation, work could be undertaken as a joint “We’ve never had access according to Lauer. work item between the European to such comprehensive data on this “There are many different standardisation bodies and ISO to level before,” says Lauer, but he visions of SWIM around and it is create a standard with acknowledges that progress is slower potentially highly technical and highly worldwide applicability. than anticipated. “We were hoping complex,” he says. “At present, “We need worldwide to be a little bit further along with this even the scope of SWIM has not standards to lower costs for all than we are now. Progress on AIM is yet been agreed. However, the real stakeholder groups and to ensure better, with some parts moving well, challenges are governance issues in global interoperability. We will have and others still lacking guidance from conjunction with SWIM – technology a problem with future operational ICAO. However, guidance material is not the problem.” concepts if data are not directly on these issues is currently being “There are so many interoperable across different developed by ICAO’s AIS to AIM different domains on board – many regions,” Lauer says. Study Group.” more than ever before, so this will SWIM, he says, is only just CANSO’s role is to create require a whole change in mindset,” now beginning to become a concrete awareness among ANSPs, concludes Lauer. 61 INDUSTRY PRIORITIES

JOIN US IN MADRID 2013 FEBRUARY 12-14

www.worldatmcongress.org For the industry, by the industry.

63 ENVIRONMENT

Important Air traffic management has a significant role to play in role for ATM reducing aviation’s impact in reducing on the environment. Shorter routes (either in time or aviation’s distance), cruising at optimum environmental altitude, shortening or eliminating level segments impact on departure and arrival, and reduced taxi times can all help reduce fuel consumption and emissions.

The industry acknowledges CANSO is therefore able to identify that 100% ATM fuel efficiency where the inefficiencies are by phase is not achievable due to of flight and across industry for interdependencies. However, ATM individual ANSPs. innovations are already delivering This year, states will begin significant fuel savings each year, reporting on fuel savings from and CANSO’s goal is for airspace operational improvements, but not to be 96% efficient by 2050. all have the ability to quantify these Measuring performance is savings. So CANSO is supporting key to determining where ANSPs the ICAO Fuel Savings Estimation need to focus their attention with Tool (IFSET) programme, evaluating regard to ATM and the environment, a draft version of the software to and this is one of the main functions help expedite roll out over the course of the Environment Work Group. of the year. IFSET is a tool aimed at “Much progress has been those states that are not currently made in helping to reduce aviation’s able to model and/or measure environmental impact, but are fuel savings from operational we focusing on the right areas of improvements. It will help them opportunity moving forward?” estimate the benefits from any asks Dave Knorr, Co-Chair of the given operational improvement by Environment Work Group. “Can calculating the difference between we better quantify fuel saving a before and after set of scenarios opportunities as well as savings created by altering a route. It then already delivered in terms of fuel burn estimates the change in total fuel

and CO2?” consumption between the two Knorr points out that many scenarios, taking into account aircraft of CANSO’s member ANSPs keep type and the number of aircraft that radar data, making it possible to will benefit from the improvement. identify where the biggest problems “CANSO is gathering lie and where trade-offs are possible. information on where we are today 64 CANSO ATM REPORT & DIRECTORY 2012

and where we could be based on Sometimes, the improve- “These fuel saving concepts aircraft trajectory. IFSET essentially ments are achieved through trade- cannot be achieved without converts that trajectory data into offs and Knorr cites the descent collaboration/cooperation from fuel consumption and promotes phase of flight as being “a big area of airlines, ANSPs, and airports on a consistent way across regions opportunity.” procedures. The collaboration issues to convert trajectory changes into “There is a misconception are bigger than the technology fuel consumption,” says Knorr. that CDAs or OPDs are the answer to issues,” says Knorr. “We don’t have “The current IFSET process with improving fuel burn on descent. They to wait for the full implementation ICAO, however, is not focused on are part of the solution, but overall fuel of NextGen or SESAR. There are prioritising future improvements savings means maximising runway example solutions in place today in fuel consumption, but as a throughput during busy periods,” he around the world. ANSPs like means of measuring what has says. “Full CDAs from top of descent Airservices Australia are out in front been achieved already. The work would not, for example, work in the on several fuel saving practices for we are doing at CANSO involves Heathrow environment.” terminal area congestion. Our work identifying opportunities for fuel burn In the UK, NATS is aiming to group tries to develop top-level improvements, establishing best achieve a 10% saving in fuel burn in blueprints for what can be done. We practices for achieving results, and its airspace and has conducted trials don’t write detailed specifications, measuring benefits in a consistent with United Airlines on the concept of but we encourage, disseminate, and fashion across ANSPs using IFSET.” absorbing delay in the cruise portion try to win political will for change. CANSO will continue to of the flight. This essentially involves We also try to explain the problem work with ICAO throughout the slowing the aircraft down en-route better. Good solutions come from IFSET development and deployment which, in the trials, generated better understanding the problem.” process, encouraging the world’s average savings of 40-60kgs of fuel, For example, Knorr says ANSPs to regularly report operational with a further 60-100kgs saved by there is a widespread perception improvements and fuel savings. This not having to join a holding stack. So that it is better to leave the aircraft will help ICAO track global efficiency the aircraft arrived at the same time, on the ground to save fuel burn in improvements, assess operational but with significant fuel savings. the air. In reality, however, most goals, and highlight ANSPs’ efforts in “The fuel savings are huge aircraft that are held on the ground reducing the impact of aviation on but without sacrificing throughput,” then fly at higher Mach speeds and the environment. says Knorr. “However, there are lots burn more fuel in a bid to get an The reality is, however, that of issues associated with equitably earlier place in the arrival queue. ATM is highly interdependent on managing delay en-route for all flights From a system level this means other factors and Knorr believes that or requiring controllers to handle more fuel burn as aircraft “rush much of the work that CANSO is participating flights differently from to wait.” Where terminal area doing is educating stakeholders to others on a daily basis.” congestion exists, using the onboard this reality. CANSO gathers and FMS capability to manage speed and “We need to do whatever we disseminates information about fuel burn in cruise to a target time can to make things better, but ATM such ideas to its members, and has before top of descent can greatly is a collaboration between airlines, compiled a set of seven case studies reduce inefficiencies in the terminal ANSPs, airports and regulators, and from ANSPs that define best practice area. This concept is completely they all have the ability to affect the for reducing fuel burn in various supported by 4D trajectory planning efficiency of the system,” saysK norr. airspace scenarios. in SESAR and NextGen. 65 ENVIRONMENT

“Noise is not only a very complex issue, but it is also a very local issue and it is becoming an increasing constraint for airports at every level.”

“The CANSO issue is more about using existing technologies and procedures to produce benefits sooner, and also help better define future operational concepts,” says Knorr. However, he stresses that “data to build and support the arguments is really important. Hence the CANSO focus on performance measurement.” Similarly, in the taxi phase, the policy has traditionally been to “get out and get in line” as the only way to secure a place in the taxi queue. However, the increasing use of virtual queues could generate significant environmental benefits. This is a departure management system that allows aircraft to maintain their position in the queue without physically joining the queue, holding either at the gate or in a common metering area. Although relatively common in Europe, its use in the US is limited. While virtual queues in the taxi phase may reduce overall delay, their primary purpose is to move delay back to the gate, saving fuel and minimising environmental impact. Additional potential benefits could include fewer missed passenger connections (because the aircraft is still at the gate, joining passengers can still board without affecting the departure slot), the ability for airlines to prioritise high-value flights through flight swapping (collaborative decision making for traffic flow management), lower taxiway maintenance costs, reduced workload for controllers, and airport capacity enhancements. Elimination of all queues, however, is neither feasible nor optimal for efficient runway management. Some departure queue depth is necessary to appropriately manage the efficient flow and this is generally assumed to be a queue depth of four to five aircraft. In the cruise, more direct routes can help reduce flight times and therefore fuel burn, and in Europe, as part of the harmonisation of European airspace, shorter night routes are now being offered on 115 cross-border connections. These more environmentally friendly and cost-saving routes are being offered by the ANSPs in Belgium, France, Germany, Luxembourg, the Netherlands and Switzerland who make up the FABEC (Functional Airspace Block Europe Central) group. The shortened night routes could enable airlines to shave up to 800,000 nautical miles (approximately 1.481 million kilometres) per year off flights within FABEC airspace, corresponding to fuel savings of 4,800 tonnes of kerosene and emissions reductions of up to 16,000 tonnes of CO2. It is possible to offer these shorter routes to the airlines due to the fact that air traffic decreases significantly at night and that military training airspaces are also mostly inactive at this time. The shorter routes are particularly beneficial for cargo aircraft, which often operate at night. However, airlines are not always able to react quickly enough to take advantage of the direct night routes. Knorr acknowledges that ANSPs could do more to educate the airlines about these routes and airlines could do more to 66 CANSO ATM REPORT & DIRECTORY 2012

invest in more flexible flight planning who is affected. Creating “new” can present this evidence to the systems. So CANSO is working with noise over communities not currently community. CANSO has developed IATA to ensure that both stakeholder impacted brings tremendous political a whitepaper with case studies from groups are better equipped to exploit pushback. Additionally, RNP routes around the world and is drawing up a this opportunity. can produce greater concentration of set of best practices for dealing with In the climb phase, noise for those communities under noise constraints. Communicating continuous climbs are perceived to those precise routings. The debate proposed changes with communities be the ultimate solution, but Knorr continues about whether those earlier is at the top of the list. believes this is an over simplification. who already suffer noise pollution In addition, CANSO is “Level offs are often used should be expected to shoulder more introducing a new award this year to for safety reasons associated with because it will have less impact on acknowledge an Environment Work arrival flows,” he says. “However, them than if that noise is relocated Group member organisation that may RNP should enable us to make much to areas that currently suffer little or have collaborated across industry, better use of the available airspace no noise pollution where the impact academia and with communities because we will not have to block would be significant. This is an issue to strive for an exceptional off so much airspace around each that ANSPs are having to play a much environmental improvement. The aircraft. However, until everybody larger role in managing – again by award, which is being donated by is equipped, the potential of RNP providing improved data. Hungarocontrol, will take the form remains not fully utilised.” CANSO is encouraging its of the Gömböc, a three-dimensional The other environmental members to engage much more body of uniform material which only issue that is rapidly moving centre closely with local communities and has one stable and one unstable stage once more is noise, and RNP airports to try and address these point of equilibrium when placed again has a role to play. As aircraft concerns. Noise is not only a very on a flat surface. The Gömböc was systems enable greater accuracy, complex issue, but it is also a very only discovered as the result of close aircraft are flying much more precise local issue and it is becoming an collaboration between Hungarian approach and departure routes increasing constraint for airports at mathematicians Professor Gábor at airports, thereby reducing the every level. On the plus side, airports Domokos and Péter Várkonyi. It was overall noise contours of affected are more precisely able to monitor therefore chosen for the award as a communities around airports. and identify aircraft suspected of symbol of exceptional achievement However, it also means changing breaching noise constraints and it through collaboration. Celebrating excellence in the global ATM industry Monday 11 February 2013 | Madrid

Registration and table booking information Anouk Achterhuis | +31 (0) 23 568 5390 | [email protected]

Award Categories Include:

• Enabling Technology • Innovation • Runway Safety • Service Provision • Environment • Human Factors • Industry • European ATM

To request a 2013 nomination pack, please email [email protected]

68 CANSO ATM REPORT & DIRECTORY 2012

Policy 2012 is the year of the 12th Air Navigation Conference Committee (ANConf/12), an event that prepares happens just once a decade, and one that is arguably the CANSO most important ICAO event position for to date for CANSO and the ATM industry, as it is meant to crucial Air achieve consensus and obtain Navigation commitments to realise a harmonised global air navigation Conference system.

Work is already well underway are extremely receptive to working preparing position papers alongside CANSO,” she says. “The for CANSO to present to the dedicated air navigation services conference, taking a leadership expertise that CANSO brings to role at the forefront of the ATM the table facilitates a much more industry at this global level. Step comprehensive level of debate and all up CANSO’s Policy Programme stakeholders benefit as a result.” that is assuming a new advocacy For CANSO, ANConf/12 role within the organisation, is an opportunity to get ATM onto and ANConf/12 will be a proving the political agenda, to attract ground for this new function. attention and support at a political The Policy Standing level for achieving the goal of a Committee (PSC) is still defining its global seamless air navigation ambitions and key milestones, and system. It includes issues such as working out what advocacy positions the separation of service provision it wants to put to the conference. from regulation; financial issues, “We will exploit work done including the need for greater within CANSO on various issues to financial autonomy so that ANSPs formulate opinion pieces and position are empowered to take prudent papers – advocacy that we can feed management decisions, allowing for into ICAO and other stakeholders,” the build-up of financial reserves and says Samantha Sharif, CANSO’s the use of incentives; and sovereignty Director Industry Affairs. of airspace. Sharif, who has been Rüdiger Schwenk, instrumental in setting up the PSC, Chairman of the PSC, questions points out that, in the past, the ICAO/ what sovereignty of airspace really IATA partnership tended to drive means at the air navigation service ATM policy, with CANSO providing provision level. “In respect of support. “Now, however, we are a aviation, sovereignty refers to the full partner and both ICAO and IATA ownership of airspace, the exclusive 69 INDUSTRY PRIORITIES 70 CANSO ATM REPORT & DIRECTORY 2012

competence of states to exercise issues have been identified as areas their legislative, administrative and of priority for the Policy Programme: judicial powers within their national social dialogue and industrial airspace. However, air navigation relations, and delivering the benefits services require a more global, of technology. delivery-focused model, based on In Human Resources terms, performance rather than the industry needs to “maximise the national borders.” labour force we have and ensure that So CANSO is challenging workforce is fully engaged with what the traditional approach of ‘pure’ the industry is trying to achieve,” sovereign control of the skies, urging says Schwenk. “That means states to recognise that this might not improving social dialogue with the be in their overall national interest, unions. Our human resources are the and that there is no legal impediment most important capital resource we to a more flexible interpretation of have in our industry and manpower the concept. FABs are a step in the accounts for approximately two thirds right direction, but states are often of the overall cost of providing air reluctant to alter their understanding navigation services. It is therefore of sovereignty. a key performance driver and it is “We need to determine what imperative that we have employee the institutional and political hurdles support for the change process that are that hinder ANSPs from providing will move us to the ultimate goal of the performance levels required, and seamless airspace.” we need to ascertain how we begin Over the last couple of years, the dialogue to start removing these strikes - actual and threatened - in hurdles. This is one of the issues that several countries in Europe have has been at the heart of CANSO’s caused thousands of flights to existence from the very beginning,” be cancelled and the journeys of says Schwenk. hundreds of thousands of travellers The Policy Programme to be disrupted. The industry remit covers several high-profile believes such action is a blight on the industry issues that include professional reputation of air traffic ANSP Performance and Quality control in Europe. Management (see separate features However, the region is on pages 30 and 76, respectively), beginning to converge with the Benchmarking, and Human creation of the Single European Resources (HR). And, in addition to Sky, and greater mobility in the air getting ATM onto the political agenda traffic control workforce should through advocacy, two other key be achievable by ensuring that the

“We need to determine what the institutional and political hurdles are that hinder ANSPs from providing the performance levels required.” 71 POLICY

skills, training and qualifications global level,” Schwenk concedes. size does not necessarily fit all. required across Europe are mutually As a result, much of the What does interoperability really recognised and supported in every work that the Human Resources mean at different levels? ANSPs EU country. work group does is related to need to understand what level of Schwenk acknowledges, metrics: how much staff are being detail is needed to be interoperable, however, that as a trade association, paid, what hours they work, levels because the cost implications are it is difficult for CANSO to define a of productivity, etc. And it considers going to be significant if there are formal position relating to HR and what can be done to unlock the full different performance levels around industrial relations even at a European potential of the workforce. the world.” level, let alone a global one. In terms of delivering the Underwriting all the effort “As a trade association benefits of technology, Schwenk of ANSPs, however, is Benchmarking representing ANSPs in the air acknowledges that there is a very - the key to measuring performance transport value chain, we are high level of technological capability and enabling ANSPs to set targets, committed to delivering services within the industry, but that it is not track their own progress on the without disruption. But there are being utilised to its full capability for way to achieving those targets, so many differences in national a number of political, operational, or and to determine where they stand legislation and culture across Europe economic reasons. in comparison to other service concerning industrial action that it is “So we have to help create providers. The data can also be difficult to define a common solution. a focus to optimise this capability,” powerful evidence to So each ANSP needs to nurture a says Schwenk. support advocacy. constructive relationship with its With substantial new ATM “We don’t use the global employees – and that is just good systems being developed around benchmarking study to make a business sense. They need good the world, and particularly in the statement,” says Schwenk. “Rather, relationships with everyone who has US (NextGen) and Europe (SESAR), we use it as a platform to promote a stake in their business: owners, the industry needs to examine the better performance.” customers, and employees alike.” performance implications of all this Schwenk and Sharif agree Schwenk also points out new technology and ensure that that states have an important role that air navigation service provision all elements of the system and to play in ATM performance. “As is a public service task with a clear all stakeholders are synchronised the aviation industry and society mandate, and is more often than not towards a common goal. at large demand increasing levels part of a government administration. On the matter of ASBUs, of performance in safety, service It has more constraints and less Schwenk says it is important to delivery, productivity and cost- freedom to introduce commercial have a good understanding of what efficiency, ANSPs need to be solutions in the way that, for this means to different regions, and regarded as bona fide businesses. example, the airlines can in response insists that their requirements must It is therefore not so much the to market conditions. be given due consideration. ownership structure that is “So it is already difficult “We must allow for important; it is the governance of to come up with a one-size-fits-all consideration of regional ATM that ultimately will influence its position at a European, let alone at a specificities,” says Schwenk. “One performance,” concludes Schwenk.

73 Business Performance

Performance- Institutional change, performance-based ANSP based approach management, and stakeholder is the way engagement are key areas where the Business forward for Performance Work Group ANSPs (BPWG) of CANSO’s Policy Programme is focussing its efforts.

In particular, it is helping to of concepts and tools to the benefit address three issues that are of all partners.” facing the provision of air To assist ANSPs in navigation services at both an implementing a system of institutional and organisational performance-based management, level: performance-based ANSP the BPWG is creating a framework management; the separation based on a mature understanding of regulation, supervision, of sovereignty, current legislation, and service provision; and and best practice examples that development of a system and can be tailored to regional and value-chain approach. individual ANSP needs. Business “The measurement of any performance is closely related to individual ANSP’s performance is Quality Management (see also a complex task,” explains Gudrun Quality Management report, page Held, Chairman of the BPWG. “One 76), and indeed Quality Management basic element is to create a mature is seen by some as a distinct tool, understanding of the concept of together with Human Resources ‘sovereignty’ and differentiate clearly management, that can help transform between the ‘ownership of airspace’ business performance. and the delegation of services. These CANSO believes that all elements, in addition to the nature of ANSPs should be migrating towards an ANSP’s ownership, its regulatory performance-based management, environment and many other factors if they have not already done so, can all impact its ability to perform irrespective of size. effectively and efficiently. Airspace “Improving the corporate users demand safe, efficient, value chain, setting strategic environmentally-conscious, and cost- objectives and SMART targets, stop effective service delivery, and to be doing ‘everything’ – but prioritising able to provide that, ANSPs must be and focusing on those activities that empowered to enter into cooperation are in service of the corporate vision/ with not only other ANSPs, but strategic objectives and therefore also all industry partners. This deliver the most benefits (managing system approach to improvement the corporate portfolio), continuously strengthens both the individual improving internal processes and and collective ability of ANSPs, also relationships with all external and supports the improvement of partners, ensuring that investments processes as well as the introduction will bring the expected return and 74 CANSO ATM REPORT & DIRECTORY 2012

Government Institutional Arrangements

ANSP Governance

Empowered Management ANSP Management Management Excellence

Safety Finance HR

Service Provision Operations Environment Technology

use cooperations as a strategic and fundamental to improving ANS regulated. There is often insufficient operational vehicle .... all these are performance, and a crucial vehicle transparency and no clear delineation crucial elements of performance- for comparison. between regulation and the provision based management and will be “The ability to monitor of services: in effect they are covered in the BPWGs framework and measure performance is a self-regulating, creating an obvious guidance material,” says Held. key requirement for any business potential conflict of interest. In order “ANSPs should also or industry in identifying areas for ANSPs to make the operational, compare themselves against their for improvement and setting financial and commercial decisions industry counterparts, and make performance-based targets,” they need to make in order to meet the effort to find out if they are says Held. “However, a lot of our customer expectations, but without meeting customer and shareholder members don’t have the skills or impacting safety, it is important expectations. In terms of safety, competencies to benchmark or that safety regulation cannot be efficiency, cost effectiveness and compare themselves with their manipulated in favour of commercial also environmental sustainability, peers. Some don’t even talk to interests. ANSPs therefore need they must make sure they are their customers.” to be financially independent meeting the safety and service “What we are looking for and empowered to take prudent criteria specified by their regulator, is an institutional framework that management decisions, allowing for but they should also constantly is suited to support performance- the build-up of financial reserves and monitor and improve their based air navigation services,” Held the use of incentives. But they also relationship with all their customers. stresses. “One of the problems is need to be properly regulated by an Even if an ANSP believes it has that business performance is often independent regulator. achieved near perfect performance, confused with being profit-orientated To date, Nav Canada is the there is always room for and being business orientated is only fully commercialised ANSP, improvement. I still remember one often perceived as being in conflict subject to stringent safety regulation, of the favourite quotes of one of my with the requirements of safety. but with no economic regulation Marketing Professors: ‘Companies Profit is seen as compromising because it is run like a business and have to continuously measure their safety. But this is precisely why we is answerable to its customers. performance, never rest on their need proper separation of regulation CANSO believes that, if laurels to ensure that today’s laurels and service provision.” providers of air navigation services will not become tomorrow’s This separation of are empowered by their states funeral wreath’.” regulation and service provision to concentrate on the “business In 2010, CANSO published is fundamental to the creation of oriented management of the the first Global Air Navigation an institutional framework that service function” and the delivery of Services Performance Report supports performance-based air safe, environmentally sustainable, approved for public release without navigation services. efficient, cost-effective and the information being de-identified. At present, many ANSPs seamless services, they will be This type of benchmarking is are still government owned and in a better position to respond to 75 Business Performance

Opposite State determines effective ANS Management

the different needs of their stakeholders, and in particular their customers. It will also empower them to use their choice of vehicles to improve their performance, for example agreeing with other ANSPs and further industry partners to create regional efficiencies. CANSO believes that a mature understanding of sovereignty, clear separation of regulation and service provision, and a customer orientated corporate culture are essential cornerstones of business performance. Separation between regulation and service provision is an ICAO recommendation, and is embedded as a requirement in the Single European Sky regulations. As the owners of airspace and in compliance with the ICAO Convention, each state is responsible for how it wants to organise air navigation service provision within its boundaries. “In cooperation with ICAO, we should promote a mature understanding of the concept of sovereignty and support states to establish clear separation between regulation and service provision. States – as the owners of airspace - cannot delegate this responsibility. However, they can delegate the provision of service, provided the proper regulatory infrastructure is in place,” says Held. The CANSO Fitness Check is a tool that enables the organisation to assess where its members are now, and where they want to be in three to five years’ time. It helps CANSO identify particular areas of weakness, and areas where it can help to move each member towards the next step of maturity. “Performance is a continuous improvement cycle,” says Held. “Performance helps us to meet the expectations of our customers. Our customers should be the centre of our attention, wherever and whoever they are, and they are generally more demanding than the state. But we should also remember that our shareholders are customers too.” Good policy-making, and appropriate legislation and regulation need to encourage the transition to a performance-based approach. A much more integrated approach to policy-making is needed, characterised by collaboration and cooperation among the stakeholders in the air transport value chain. Importantly, without institutional change ATM performance cannot improve and evolve to be in step with the developments in the aviation sector. This does not mean a renegotiation of the Chicago Convention: just a more modern interpretation of it. International civil aviation needs a policy debate about the future institutional and economic framework and ICAO is in a unique position to facilitate such a debate. 76 CANSO ATM REPORT & DIRECTORY 2012

Quality Quality Management is as relevant to aviation as it is to any Management other business environment. ensures It is a tool for ensuring an organisation-wide approach sustainable to understanding precisely product delivery what customers need and consistently delivering accurate solutions within budget, on time and with the minimum loss to society.

It ensures the effective design of The aim, Pateman says, is processes that verify customer to put in place good practices and needs, plan product life cycle and to be able to repeat them again and design, and produce and deliver again, as effectively and efficiently the product or service. Quality as possible. But it is an ongoing Management should also support process, and close monitoring succession plans that clearly is essential to ensure that any identify who does exactly what in improvements introduced to the a business and how, and thereby business are having the desired facilitates consistency of service, effect, and are adapted when irrespective of who provides necessary to reflect changes in the that service. business environment. “Quality Management For a Quality Management is about giving everyone in an system to work, everybody organisation the best chance of employed by a business must success in delivering performance be fully accountable. There has and achieving objectives by to be a clear record of precisely setting up a framework for what they do and how. Only then business,” says Giles Pateman, can sustainable improvements be Chairman of the Quality managed in a structured way. Management Work Group. “It is an “If you record and define organisational approach to ensuring what people do and how they do delivery of customer needs. It it, other people can seamlessly nurtures innovation and care, and assume that role if someone leaves, generates improved profitability is promoted, etc.” says Pateman. and effective management of risk. “Without it, a business cannot grow It puts in place a complete set because the workforce becomes of design processes that ensure static and it is harder to move product delivery, while at the same people on and up.” time measuring and enhancing Quality Management those processes, and facilitating generates benefits no matter the sustainable improvement.” size of the business, but the bigger

78 CANSO ATM REPORT & DIRECTORY 2012

the business, the more essential trends and common priorities for border cooperation and efficiency Quality Management becomes. CANSO members and for of air navigation service provision For example, as CANSO CANSO itself. globally. However, Pateman feels has grown, the need for a more that CANSO may need to do more formal Quality Management system DO than just produce guidance material. was quickly recognised to ensure Business efficiency is often built “There is increasing the organisation’s ability to sustain on the implementation of thorough interest in Quality Management in and improve the level of service it policies, strategies and processes. some regions, so we have to ask provides to its members and other A ‘Framework for Management ourselves, how do we develop this industry stakeholders. As a result, a Systems’ developed by the and how do we help organisations system is being put in place. QMWG will highlight models and implement it? Should we go out CANSO is, of course, improvement steps to help ANSPs into the field to provide hands on promoting this approach to develop their overall support and actually help ANSPs its members, helping ANSPs management capability. implement Quality Management understand how and why they rather than just tell them how to go should implement Quality CHECK about it? Is that the next Management systems, and Ensuring that activities are natural step?” providing the processes and tools effectively implemented is key Generally everyone in needed by ANSPs to benchmark to business efficiency and the a business is responsible for performance and achieve their QMWG’s ‘Improving Business quality, but sometimes it takes strategic objectives. Performance through Auditing’ someone to provide leadership, so Quality Management Standard of Excellence has been usually a business would require follows a plan-do-check-act cycle in designed to support ANSPs in a small team to support a Quality which it provides managers with the conducting efficient and effective Management drive. “The end goal instruments they need to achieve internal auditing. Audits are an is that Quality Management should objectives. CANSO’s ultimate integral part of most management always add value: either by reducing objective, its Global Vision for systems and are usually a risk or by improving efficiency Seamless ANS, can be facilitated requirement of external standards and effectiveness,” Pateman by a strong Quality Management (e.g. ISO 9001 or ISO 14001) and stresses. By 2013, CANSO hopes framework, which functions as external regulatory frameworks (e.g. that all its member ANSPs will a strategic guide for supporting SES, ICAO). fully understand their capability performance improvement. and indeed what they want their ACT capability to be. PLAN Business transformation is about As companies become more CANSO’s ‘Fitness Check’ change management and the global and more delivery focused, will help ANSPs gauge their QMWG highlights the sort of the Quality Management attributes effectiveness and clearly identify improvement tools and techniques of consistency and customer focus key development areas in the Plan in its ‘Change Management become more important. Pateman element of the cycle. The Fitness Principles’ publication to support says: “The principles of Quality Check is essentially an annual business needs in this area. Management are key to sustaining survey conducted among member By sharing best practice a company’s success.” ANSPs to help them assess where examples and incorporating these they are now in relation to the into guidance material, CANSO will Global Vision, and where they aspire assist ANSPs in improving their to be in three to five years. The first management systems, processes Fitness Check was conducted in and management tools, thereby 2010 and clearly identified specific actively contributing towards cross- 79 Quality Management Find your next job in Air Traffic Management

ATM JOBS BOARD www.canso.org/atmjobs www.canso.org/atmjobs

CANSO’s ATM Jobs Board is an online search tool dedicated to job opportunities in Air Traffic Management. It has been developed by the industry, for the industry Subscribe to receive the ATM Jobs email alert at www.canso.org/subscribe Advertising discounts available to all CANSO Members 81 FOREWORDS Find your next job in Air Traffic Management

Reports from the Regions

84. CANSO makes significant contribution to ICAO efforts in Asia Pacific 86. New Africa Office harnessing CANSO expertise to help address regional issues ATM JOBS BOARD www.canso.org/atmjobs 87. Industry involvement crucial to the complex evolution of Single European Sky 91. CANSO making inroads in the Americas www.canso.org/atmjobs 93. Coordinated ATM approach crucial to sustained traffic growth in the Middle East

Pictured Aviation is responsible for only 12% Newark Liberty International of CO emissions from all transport Airport 2 sources, compared to 74% from road © 2012 Google transport. Nevertheless, the industry has set ambitious environmental targets for itself. From 2020, net carbon emissions from aviation will be capped through carbon neutral growth and by 2050, net aviation carbon emissions will be half what they were in 2005. 84 CANSO ATM REPORT & DIRECTORY 2012

CANSO makes significant contribution to ICAO efforts in Asia Pacific

Booming regional economies set against the financial woes that have affected so much of rest of the world have brought Asia Pacific to the forefront in terms of air transport. The region is now the world’s largest aviation market and growth is the industry’s greatest challenge. More than half the world’s population live in this region and, as continued economic growth leads to rising incomes and a greater propensity to travel, ATM must keep pace with the accelerating demand for air transport to support greater trade, tourism and investment flows. However, the problem of growth is a “happy one,” according to Hai Eng Chiang, CANSO’s Director Asia Pacific Affairs, because with growth come the funds and resources needed to manage that growth. But ATM is a complex issue. It requires appropriate and sophisticated technology and highly trained staff to ensure flight safety and efficiency, both of which require long lead times to deliver. In addition, because flights operate across national boundaries, operational solutions must be harmonised between individual states and their ANSPs, as well as being interoperable with aircraft and other ground systems. So greater collaboration is needed among ANSPs and other stakeholders to ensure harmonisation and interoperability of technology and procedures. “The challenges,” says Chiang, “are magnified by political and cultural diversity and the vastly different levels of technological and economic development across the region.” Because safety and efficiency issues have to be addressed holistically among states and their aviation partners, ICAO plays the lead role. Air navigation planning and implementation issues come under the ICAO Asia Pacific Air Navigation Planning and Implementation Regional Group 85 Asia-Pacific

(APANPIRG). In August last year, certain trunk routes over the South performance and it is hoped that ICAO also formed an Asia Pacific China Sea by the end of 2013 has the data collected will contribute to Seamless Airspace Planning Group been published by Singapore. development of best practices in (APSAPG) to study the requirements “There is now clear CDM implementation for other city for seamless ATM operations in recognition in the region that pairs in the region. the region. The APSAPG will have ADS-B implementation can help CANSO also facilitates to take into account ICAO’s new deliver seamless ATM operations learning and the transfer of best Aviation System Block Upgrades by enhancing airspace capacity practices to both member and (ASBUs) initiative to ensure global and improving flight safety and non-member ANSPs and CAAs harmonisation of ATM (see also ICAO efficiency,” says Chiang. “The in the region through a series of Liaison Office report on page 43). project not only demonstrates the workshops. Indeed, the “Whole of ICAO also formed a Regional commitment of ANSPs to work Flight CDM” project grew out of Aviation Safety Group – RASG-APAC with their customers to improve an ATM Operations Best Practices – late last year to look at all aspects operational efficiency and safety, but Seminar held in November 2010 in of aviation safety, but with particular also the shared commitment to work Singapore. The series of workshops focus on issues such as runway together to transform includes an annual ATM safety safety, loss of control and controlled ATM performance.” workshop focusing on industry flight into terrain. In the area of seamless best practices, the challenges of As the global association operations, CANSO has been closely SMS implementation, and safety representing ANSPs, CANSO involved in launching a pilot CDM risk management. Last year the plays an active role supporting and project as proof of concept to improve workshop was held in Bangkok and supplementing the work that ICAO ATM efficiency between major city this year the Maldives hosts the does. It develops and disseminates pairs in the region. A joint initiative event in conjunction with the CANSO international best practices between AEROTHAI and the Civil Asia Pacific Conference in May. throughout the region, and is well Aviation Authority of Singapore CANSO is also supporting placed to stimulate much greater (CAAS), the pilot project focuses ICAO’s environmental initiatives in collaboration between ANSPs and on the Singapore-Bangkok city pair, the Asia Pacific region and member their partners. and involves not only the ANSPs, ANSPs “are fully committed to For example, when CANSO but also the airports and airlines in reducing carbon emissions through opened its office in the region in both Singapore and Thailand. As the operational ATM improvements,” says 2008, it was recognised that, while intermediate ANSP for the route, DCA Chiang. “However many ANSPs here ADS-B was still a relatively new Malaysia has also joined the project. do not have the capability to accurately technology, it offered great promise The pilot “Whole of Flight predict the fuel savings arising from for the region given its vast expanse CDM” project was launched in June such improvements even though it of oceans and challenging terrain. last year in Bangkok with the aim of is crucial to measure cost benefits Since then, significant progress demonstrating the potential efficiency and communicate successes and has been achieved implementing gains from the implementation of contributions to the environment.” the technology in areas of major CDM at Bangkok’s Suvarnabhumi So CANSO has been working traffic flows over the South China airport and Singapore’s Changi closely with ICAO to develop and Sea and the Bay of Bengal. CANSO airport, with the integration of en- roll out a simple yet globally endorsed conducted a cost benefit study route and airport CDM for seamless tool known as IFSET, the ICAO and held on-site ADS-B seminars ATM operations. The Bangkok- Fuel Savings Estimation Tool (see in Manila and Yangon to promote Singapore city pair was selected on also ICAO Liaison Office report collaboration through ADS-B data the basis that there are relatively on page 43), to enable ANSPs to sharing among ANSPs. few air traffic constraints that could uniformly measure and collectively Since the publication of hinder the identification and further demonstrate ATM’s contribution to the cost-benefit study, ground development of best practices. reducing aviation’s impact on stations have been commissioned The project aims to improve the environment. in Indonesia and Singapore, and information exchange among all CANSO held the first installation is planned for Vietnam. aviation stakeholders involved in IFSET workshop for the Asia Pacific Myanmar and India have announced flight operations, and anticipated Region in Singapore in December plans for ADS-B stations in the Bay benefits include fuel savings, 2011, and some 30 participants of Bengal; and China, Hong Kong improved predictability and time from 18 organisations across the and the Philippines are working to performance of flights, reduced region participated. A second extend ADS-B coverage over other C02 emissions, and optimum use IFSET workshop is being held in parts of the South China Sea. An AIP of stakeholder resources. CANSO the Maldives this year in May, open Supplement on an aircraft equipage believes CDM is an essential enabler to both member and non-member mandate for full ADS-B operations on to the transformation of ATM ANSPs and CAAs in the region. 86 CANSO ATM REPORT & DIRECTORY 2012

New Africa office harnessing CANSO expertise to help address regional issues

CANSO’s new Africa office agree how aircraft should operate “Our aim is to become the formally opened last year in in the upper airspace (above FL250) independent voice of ANSPs in Johannesburg, South Africa, and how they will be coordinated Africa,” says Dibate. “This continent hosted by Air Traffic and by different countries along a route. faces complex and diverse aviation Navigation Services (ATNS). The South African government challenges and we will provide a The office gives an ATM voice and Department of Transport is regional focus for ANSPs, airports to a region that faces significant leading this initiative which has been and airlines to work together to challenges as infrastructure delegated to ATNS. CANSO is also transform the performance of air development struggles to keep working with ICAO, IATA, the ACI traffic management in Africa. We pace with traffic growth forecast at and other relevant stakeholders on a will give ANSPs a voice where they 6% over the next 20 years. range of airport issues. currently don’t have one, and we Boni Dibate, CANSO’s first Funding is inevitably an issue will ensure they are represented at Africa Project Liaison Officer, says where there is such a concentration a local, regional, and international that the infrastructure issue is the of developing countries. “CANSO is level. This is a model that has worked biggest one facing the region at the not there to assist with arranging or well for the airlines (IATA) and the present time, and it is adversely providing funding, but it can inform airports (ACI) and now we need a impacting traffic growth potential. and create awareness of different representative body for ourselves “In terms of infrastructure funding models, so that ANSPs can that will give us a voice.” investment, South Africa is more chose which one works best for As well as developing key advanced than many other countries them,” says Dibate. programmes and initiatives, the in the region. Aircraft operating in Although the Africa Africa office will also seek to enhance South African airspace are using region currently boasts just seven coordination with other international ICAO radar separation standards,” regional members - Aeroportos aviation organisations such as ICAO, Dibate says. “However, as they de Moçambique, ATNS (South IATA and ACI. CANSO will also fly north, the lack of infrastructure Africa), CAA (Uganda), KCAA Kenya, hold its annual global ATM safety means separation margins have NAMA (Nigeria), NANSC (Egypt), conference in the region later this year. to be increased to procedural and OACA (Tunisia) – Dibate says “As the global association standards, and that adversely there is considerable interest from for air traffic management, CANSO affects efficiency and cost. If we many other countries in the region brings together the world’s leading can solve the infrastructure issue, to finding solutions to its aviation experts to exchange knowledge, we will address a number of other challenges, and support for the information and best practice. The challenges also facing the region, work that the CANSO Africa office new Africa office will help bring and safety will benefit as a result.” is doing. Other countries that this expertise to Africa,” Dibate Harmonisation is another have expressed an interesting in concludes. “This is an exciting time issue that is constraining growth joining include Zambia and Ghana. for aviation in Africa. By creating and Dibate says that improved In addition, Dibate says ASECNA a neutral platform for all aviation cross border cooperation and more (L’Agence pour la Sécurité de la stakeholders to come together, comprehensive Letters of Agreement Navigation Aérienne en Afrique et share knowledge, information and between states would go a long way à Madagascar, which provides air best practice, we aim to create a to generating improvements. navigation services in nine African new era in collaboration for air traffic An initiative is in place to countries) is clearly interested in management in Africa.” bring different countries together to opening a dialogue with CANSO. 87 AFRICA / EUROPE

Industry involvement crucial to the complex evolution of SES

There are a number of key issues facing ATM in Europe, and CANSO’s European office is heavily involved in ensuring that the voice of the air navigation services sector is heard both at a regional level and when it comes to making an industry contribution to more global debates. The evolution of the Single European Sky (SES) is clearly the single most dominant issue facing the region, but in itself is throwing up a whole raft of underlying challenges that are complex and not always straightforward to resolve.

Performance Scheme With effect from the beginning of this year, a new Performance Scheme is being implemented across Europe as part of the SES package. The move is in response to pressure from airspace users for European ANSPs to become more performance driven. The ultimate goal is creation of a wholly performance-orientated European ATM, and it is one of the most significant challenges currently facing the regional industry. The Performance Scheme includes: performance targets in the areas of safety, environment, capacity and cost-efficiency; national plans or plans for functional airspace blocks (FABs); and periodic review, monitoring and benchmarking of the performance of air navigation services and network functions. “FABs are a good concept for Europe’s airspace, but they are so complex to implement that they won’t deliver significant benefits in the short term,” says Guenter Martis, CANSO’s Director European Affairs. “Realising that, airspace users called for a Performance Scheme that would help bring costs and delays down and push performance and safety up.” But although it is a European initiative, similar work is being done at an ICAO level for more performance-based orientation globally. Under this new SES regulation, the full cost recovery system will be replaced by the predetermined cost regime from 2012 onwards. This means that ANSPs will have to achieve performance targets set as part of national - or FAB - performance plans, which in turn need to be aligned to targets set at a European level. “This is the key challenge facing Europe at the moment,” says Martis. “It is achievable, and where there is a will there is a way, but the complexity of introducing a Performance Scheme is huge. It requires transparency in cost efficiency, capacity, and safety. But what is the methodology on how to break down European wide targets into regional and national targets?” The goal is incremental savings of 3.5% to airspace users each year as part of the first three-year reference period (RP1), from 2012-2015. During this period, only en-route services are included and the performance of ATS at terminal areas is monitored. Martis says this will essentially be a “trial and error” phase that will also define delay limits and safety targets. 88 CANSO ATM REPORT & DIRECTORY 2012

However, Martis points out says Martis. “Remarkable implementation of SESAR because that air navigation charges include progress has already been made they will control the investment. some state costs, and states will by our members in coordinating, CANSO is convinced that this is the therefore be required to bring their harmonising and consolidating only way to generate the necessary costs under control as well. ANSPs efficiency plans that will deliver involvement and commitment of are only able to control their own real savings, and agreeing on those who need to implement element of the charges and some mechanisms for their delivery, the new technological concept states will have difficulty achieving measurement and assessment. The between now and 2020, and the 3.5% reduction. Performance Scheme provides the beyond. The roles of Eurocontrol The goals are “challenging industry with new tools to address and the SESAR Joint Undertaking but should be achievable,” the challenges of managing airspace also need to be well defined Martis says. costs on a Europe-wide basis.” because Eurocontrol has no legal Lessons learnt from RP1 remit to enforce implementation. will be used to help finalise the SESAR Deployment “If there is delay in requirements for the second The SESAR (Single European Sky developing the governance, then reference period (RP2) that will ATM Research) programme is that will delay the deployment of last for five years, from 2015-2020, the technological and operational SESAR,” says Martis. But progress is and take a gate-to-gate approach. dimension of the SES initiative to already two years behind schedule. Preparations are already being made develop the future European For now, the Implementation to define goals and targets for that. ATM system. Package 1 (IP1) Steering Group is As with RP1, CANSO is contributing In July 2016, the SESAR being used as an example of how to the rulemaking process, providing Joint Undertaking, that was created future governance could work, but “honest and realistic comment to manage the development phase securing commitment from all players on the development of targets,” of the programme, will cease to exist and addressing the institutional and presenting the ANSP view of and CANSO believes considerable issues is proving a challenge. challenges and what can realistically work still needs to be done to “We are still a long way be achieved. agree governance and funding from where we need to be,” says Martis warns there is a arrangements for the programme Martis, but he insists that “failure is potential risk that “due to lead times beyond this date in order to ensure not an option.” needed for RP2 development and deployment of the SESAR concept. Martis believes that the target setting, there is no mechanism “Stakeholders need to industry governance body would to accommodate appropriate lessons invest in the order of €30 billion for be a completely new organisation. learnt from RP1 before implementing the deployment of SESAR. It will Airspace users are opposed to the extended RP2 targets.” involve a huge number of different creation of yet another administrative However, although there investment and deployment plans, body and believe the Joint is some scepticism that the and it is important therefore that Undertaking could be transformed to Performance Scheme is a potential we implement the various different fulfil this new role. However, CANSO threat to current working practices, elements in a synchronised and believes this would take too long CANSO believes that, if it is efficient way in order to maximise and would be legally challenging, implemented properly, it represents benefits,” Martis says. “If we don’t, especially in the area of liability. more of an opportunity than a threat. we won’t achieve the benefits. So So CANSO believes the “ANSPs want a performance we really need to know who will industry partnership should be scheme that improves performance govern this deployment and how.” made up of those who invest, for customers and incentivises CANSO believes that the with commitment through binding ANSPs to manage their businesses main investors in SESAR – the agreements. It should involve those to deliver improvements within a airspace users and airports as well who have an effect on the network, sustainable financial framework,” as ANSPs - should manage the where that investment is crucial 89 EUROPE

to the network as a whole. These CANSO is anxious to ensure that this SES concept, an idea that is also investments are ultimately expected is done as efficiently as possible. supported by the airspace users. to be funded through user charges, but appropriate funding of the SESAR Role of Eurocontrol Social Dialogue deployment is key. Since the main With the evolution to the SES, CANSO believes that effective Social investors cannot afford to provide full the role of Eurocontrol is also Dialogue is an important instrument investment upfront, public money via transforming and its exact role for expediting the implementation of EU funds is required. in the future will need to be the SES, and crucial as the European On top of that, formally redefined for the new SES institutional and political landscape standardisation activities need to be environment because the clear continues to change. planned and completed before the mandate on ATM issues will lie with “At a national as well as an deployment of SESAR can start. the EU. Factors such as the growth EU-wide level, it is important to have “It is clear therefore that the of the EU and the realisation of the the buy-in of everyone who works efforts necessary to deploy SESAR SESAR implementation, as well in ATM, especially as we transition are really enormous and involve as EASA being fully established as to the Performance Scheme and all the players in the aviation value the single European Aviation Safety implement new technologies,” says chain. This is why commitment from Authority, need to be carefully Martis. “Social dialogue is not so all the stakeholders is of the utmost considered when determining the much a system as an attitude and importance,” says Martis. He also future role of Eurocontrol. you create it by talking and acting cautions that “not involving the The agency plays an together. It is now specifically industry in this important phase and important role in European ATM necessary to involve staff in the not providing the appropriate funding and is strongly interlinked with change process because it can only mechanisms would jeopardise the the European Union/EC aviation work if we do it together. We need success of SESAR. Europe cannot competencies, EASA and the to let them see what is on the other afford this.” SESAR Joint Undertaking activities. side of the fence – and then remove It was originally set up in the the fence.” EASA 1960s, at a time when the EU had The process will not work, CANSO believes there is still no power over ATM, to provide Martis says, if one partner tries to too much overlap between the support on regulatory matters dictate to the others. Social dialogue rulemaking of the SES and rules and service provision. However, is a continual learning process, with applied by Member states based the European ATM landscape has all partners trying to understand the on Eurocontrol documents. CANSO changed dramatically since then position of the others. Developing believes “the EU needs to get on top and it is questionable whether the that sort of culture and attitude will of the duplication issue,” says Martis. convention with which Eurocontrol be crucial to the deployment of “In future, EASA should be the single was established is still relevant for SESAR because it will require new European regulator on safety.” addressing the challenges facing technologies and processes that In the meantime, “the European air transport, both today need to be accepted by the frontline overlapping of rulemaking and in the future. people who will be using them. arrangements has to be clarified,” “We either need to modify CANSO is closely involved in the EU insists Martis. “We don’t need more the convention or completely social dialogue initiative, involving its regulation, but better regulation. And change the organisational structure members in the process and providing we need to harmonise.” of Eurocontrol,” says Martis. “It is guidance so that they can use social At present, some states seen by some states as an asset and dialogue as a tool for change. have adopted Eurocontrol standards, a counterweight to the EU, but in “There is still a long and but these must now meet EASA reality we only need one authority.” winding road to a true common standards and will gradually switch CANSO believes Eurocontrol should understanding about the different over from Eurocontrol to EASA. have a support role for the whole issues that need to be addressed, as 90 CANSO ATM REPORT & DIRECTORY 2012

well as the role of the different players,” Martis says. “However, here too, failure is not an option and we must succeed in moving European ATM forward.”

A consolidated approach to achieving the SES CANSO is concerned that there is a huge diversity of views and tactics when it comes to achieving the SES, and that a more consolidated industry approach is essential. “In many areas, we do not provide a consolidated picture to our political masters or to the outside world,” says Martis. “Instead, each of the stakeholders – ANSPs, airspace users, airports, military and manufacturing – lobbies separately and presents only their specific views. We need to present a single message as a single industry or we will always have problems being understood by politicians and accepted by them.” Martis says this lack of unity among aviation stakeholders will only be reversed by talking together as other industries have done to their advantage. He acknowledges that this will be difficult to achieve with the existing structures in Europe, but he insists the potential benefits would make it worth the effort to try.

Global interoperability The US (NextGen), Europe (SESAR) and Japan (CARATS) are implementing massive ATM modernisation programmes that need to be interoperable not only with each other, but also with the rest of the world. Several other states are also modernising their ATM systems, and ICAO is spearheading efforts to ensure they are all interoperable. Not only is this necessary from a user point of view – airspace users need to be able to operate to and through different areas of the world without requiring a unique suite of equipment for each – but also from a manufacturing view point. Not only will harmonisation reduce costs, but it will also enable manufacturers to design equipment that they can then sell across the globe. “We need to generate a coordinated and consolidated European position on interoperability,” says Martis. “If we don’t, there is a very real danger that the rest of the world will overtake us. Europe is aware of the danger, but seems very complacent. If we don’t provide strong leadership, we open the door to other vested interests.” CANSO is encouraging its members to get involved in the interoperability debate, providing position statements and platforms for discussion, but insists that it needs to be a collaborative effort on the part of ANSPs, airlines, and airports, supported by the manufacturing sector and the SESAR Joint Undertaking. The organisation is fostering much closer involvement with the airlines and other stakeholders. “It is a challenge,” acknowledges Martis. “But we need to work on interoperability at a global level: anything less does not fulfil the requirements of our customers.” 91 Latin America & the Caribbean

CANSO making inroads in the Americas

The CANSO Americas office was SENEAM is also moving ready, but our number one priority is established in Mexico in June 2010 ahead with FPL2012 implementation making sure that they are, and that and represents a vast and diverse and is currently ahead of schedule to is the main focus of attention at the region. In the south of the region, meet the implementation deadline. moment.” the Latin American and Caribbean Trials conducted with Thales have CANSO is also offering nations make up one of the generated good results and this assistance on the implementation fastest developing aviation areas, work can now be used to help other of PBN. For example, it has joined neighbouring to the north one of providers in the region with their forces with the FAA to support PBN the world’s most sophisticated and implementation plans. In Curacao, events organised by ICAO aimed at largest aviation markets – the US. trials between the NAATC and facilitating the implementation of Both extremes of the region Raytheon ran into some technical regionally harmonised PBN face their own particular challenges, issues, but Raytheon says the airspace design. but the issues facing both have system will definitely be ready for It is also working with ICAO much in common. Both are facing implementation on target in 2012. as part of a regional PBN Go-Team significant traffic growth, with the In coordination with (see also Operations Standing associated demands it places on the Jeppesen and UK ANSP NATS, Committee report on page 52) air traffic services infrastructure, and CANSO is offering its services to to promote PBN implementation this in itself is creating “some unique assist any states still struggling with throughout Latin America and challenges for the region,” says FPL2012 implementation, leveraging the Caribbean. Kevin Chamness, Director Air Traffic the experience of providers that CANSO is also very closely International Office with the FAA. are already well advanced with involved in ICAO’s ASBU initiative “We must focus on the their plans. The exact form of this (see also ICAO Liaison Office most immediate tasks with our assistance depends on the individual report, page 43, and Operations neighbours, such as moving forward ANSP’s circumstances. Standing Committee report, page with ANS and dealing with capacity “For example, we may 52), helping to develop the block issues,” says Chamness. For bring two states together to share upgrade packages. Although most of example, he points out that traffic lessons learned and experience, or the development is being driven by growth between the US and the we may connect them with system the major new ATM modernisation Yucatan Peninsula in recent years suppliers so that technical difficulties programmes in the US, Europe was constrained by the lack of can be resolved quickly,” says Javier and Japan (NextGen, SESAR, and advanced airspace infrastructure in Vanegas, CANSO’s Director Latin CARATS), Chamness believes the Gulf of Mexico and the need to America & Caribbean Affairs. that other regions stand to benefit use non-radar procedural separation For some states, however, from the work being done by more standards. The implementation of the main concerns are financial ones, resource-rich organisations. ADS-B surveillance over the Gulf of with implementation costs running at “The rest of the world Mexico by the FAA and SENEAM between $1.3 million and $1.5 million. can then pick and choose what of Mexico has resulted in significant A number of states are struggling makes sense for their individual improvements in both safety and with the financial issue. environments, taking into account efficiency. Chamness says this is an “FPL2012 is going to be that some states don’t require certain example of what can be achieved a big issue for us, right up to the tools and procedures required by the through closer collaboration and implementation date in November,” US, Europe and Japan because of described SENEAM as “a great says Vanegas. “At present, it looks their individual operational needs,” partner” in the venture. as though some states might not be he says. 92 CANSO ATM REPORT & DIRECTORY 2012

Vanegas agreed that the example,” says Chamness. “All America playing a good supporting ASBU initiative “will take a lot of our the neighbouring ANSPs joined role and providing assistance and time and we are conducting a survey forces to handle the relief operation. guidance where necessary. to find out how ready states in the CANSO could take a leadership role However, ICAO has region are for this.” in this initiative which could become traditionally been and remains the Other issues with which increasingly important as a result of lead player in the Latin America/ CANSO is involved in the region the environmental impacts of climate Caribbean region, and Chamness include runway safety, and civil/ change.” stresses that CANSO’s role there is military cooperation. One of the key functions about augmenting rather than trying Chamness suggests that for the regional office is raising to supersede ICAO, especially in CANSO might help to address the awareness of CANSO in the region, areas where CANSO participation can issue of how civilian ANSPs interact and Vanegas says he is optimistic make a real difference. with their military counterparts. In of bringing more ANSPs on board. “Our role should be symbiotic some states, the military provides At present, the CANSO Americas and in harmony with ICAO,” he civil ANS, and in others the civilian region boasts six members: the says. “Our key strength is expertise. ANSP community, but the topic “is FAA in North America (Nav Canada We are not an implementer for of great interest in the region,” says is a member of CANSO but has not ANSPs, but we have a vast pool of Chamness. joined a specific region), plus AENA knowledge about methodology and “There are going to be (Spain), SENEAM (Mexico), DECEA best practices: we are an excellent issues that arise in terms of how (Brazil), NAATC (Curaçao), and Nav source of information. CANSO’s role we harmonise joint-use airspace, Portugal. However, Vanegas says that is to point our members in the right and how we secure open access a number of additional ANSPs are direction and provide guidance on for civilian air transport to military considering membership, including where they should go for resources airspace. CANSO can take a role in COCESNA (the Central American to help them develop the core establishing what a fair and open Corporation for Air Navigation requirements as specified by ICAO.” dialogue can be, and reaching out Services), the Eastern Caribbean Civil Chamness says there is “a to the military community at a Aviation Authority (ECCAA), and the lot of goodwill towards CANSO” in global level. This will become more ANSPs of Panama, Ecuador, Peru, the region, but he remains somewhat important as traffic grows.” Uruguay, Cuba, and the Dominican concerned by the reluctance of many Chamness also suggests Republic. Some have already ANSPs to fully engage with CANSO, that another area where CANSO submitted their proposal for CANSO especially when compared with the might get involved is providing a membership to their respective recent rapid growth of CANSO in leadership role in the area of ATM governments and are just awaiting the Asia Pacific region, for example. provision in relation to disaster relief approval to go ahead. However, he points out that the Asia and recovery activities. With major In the meantime, however, Pacific office has been open longer natural disasters in Haiti and Chile in Vanegas insists that CANSO is than the Americas office and he is the past year, CANSO is looking into not differentiating much between optimistic that a similar “avalanche” developing best practices guidance members and non-members, but is of membership will materialise in material for handling disaster relief. trying to get its messages across to the Americas as the organisation’s “Haiti was a good the region as a whole, with North stature in the region matures. 93 Middle East

Coordinated ATM approach crucial to sustained traffic growth in the Middle East

Located at the crossroads between East and West, the Middle East has traditionally been a major aviation hub, and a prime transit point for traffic connecting Europe with the Asia Pacific region and Africa. It has always played an important role in the development of long-haul route networks and the legacy carriers that exploited these traditional trade routes. More recently, the region has also seen a boom in the domestic and regional markets, spawning some of the world’s most aggressive and successful new entrant carriers, the development of some of the world’s largest airports, and some of the most significant traffic growth. ICAO forecasts that passenger numbers in the Middle East will increase 8.2% a year between now and 2025, increasing the number of aircraft movements from 625,000 to nearly two and a quarter million. What is failing to keep pace, however, is the region’s airspace and the lack of a coordinated approach to air traffic management is now one of the major constraints to growth and expansion. In much the same way that fragmentation forced the European region to adopt its ambitious Single European Sky initiative, the Middle East is recognising that its own fragmentation is creating safety, efficiency and capacity challenges for the region that can only be effectively tackled through cooperation and planning. The CANSO Middle East office was established in 2009 and one of its key goals is to engender greater cooperation and integration between the region’s air navigation service providers, and between the ANSPs and the user community. “Even among regional ANSPs coordination and integration are not that good, let alone with our airspace customers,” said Salem Jahdli, Director of Middle East Affairs. “Aviation within the region is growing at an unprecedented level and we need to ensure that the future ATM systems will be able to meet the needs of this growing market. We need more efficient airspace management and we need to coordinate our development plans and this is the message we at CANSO are trying to get across to our colleagues in the region.” He pointed out that many Middle East ANSPs are equipped with highly sophisticated technology and state-of-the-art ATM systems, but for the most part they are stand-alone systems that are not integrated. They are capable of high levels of integration, but thus far, there is little automated data exchange between neighbouring systems, that could potentially generate substantial airspace capacity increases. “Even operational procedures are not harmonised,” said Jahdli. 94 CANSO ATM REPORT & DIRECTORY 2012

“The aviation business transcends national boundaries and requires us all as stakeholders to tear down barriers that restrict smooth and safe flow of traffic worldwide.”

“At least two states are beginning A second important CANSO embryonic discussions about initiative is the MEAUSE (Middle integrating cross-border surveillance East Airspace User and Stakeholder and communications, but it is Engagement) Work Group. This aims absolutely imperative that the region to establish a forum where airspace as a whole starts talking integration users and stakeholders can engage if we are to handle the growth that in an ongoing dialogue with ANSPs. is coming.” With Qatar selected An important aspect of this Work to host the football World Cup in Group is gathering and analysing 2022, it is crucial to start work now data on the present infrastructures on creating the additional capacity of airspace users, ANSPs and other that will be needed to cope with aviation stakeholders. This analysis the traffic generated by that major will enable ANSPs to far more sporting event. effectively apply their resources and In close coordination with save them years in uncoordinated ICAO, CANSO has launched two and isolated planning. major initiatives aimed at raising “The aim of MEAUSE is awareness of the challenges facing to try and harmonise the future the region and the need for much equipage plans of airspace closer collaboration and integration. users more closely with ANSP’s The first is the Middle East investment plans,” says Jahdli. Regional Airspace Review (MIDRAR) The second MEAUSE project that involves a comprehensive Conference was held in Amman, review of existing infrastructure with Jordan in November last the aim of identifying bottlenecks, year, organised by CANSO in optimising the route network, and collaboration with IATA and co- forecasting growth areas. The hosted by Jordan’s Civil Aviation project is expected to start delivering Regulatory Commission (CARC) tangible results and so called and the Jordanian Air Traffic ‘quick win’ solutions in the form of Control Association (JATCA). The recommendations from early conference addressed a range of this year. interoperability and harmonisation 95 MIDDLE EAST

issues with regards to aligning the various visions and plans for the development of the region’s airspace. “The transformation of ATM performance is not possible without the full support and involvement of all the states, ANSPs, airspace users, military organisations and the airports in the Middle East region,” says Jahdli. “Air traffic demand in the Middle East is forecast to grow by an average of 7% over the next decade. However, if the region’s ATM continues to operate unchanged, the expected economic benefits of that growth may be jeopardised by an inability to manage airspace effectively.” All CANSO efforts in the Middle East are conducted in close coordination with the ICAO regional office in Cairo and both MEAUSE and MIDRAR provide a baseline for ICAO procedures and regulations. “ICAO is about what: it sets the rules and regulations,” says Jahdli. “CANSO is more about how to implement what ICAO comes up with, so it is imperative that we work closely together. Much of our work in the region is about promoting CANSO as a vehicle for preparing to implement ICAO regulations and procedures. We want to get more states involved.” A key issue, for example, is the need to separate regulation from service provision. Most ANSPs in the region are owned and operated by the government bodies that regulate them, which can create a conflict of interest in terms of safety, and hinders the implementation of performance- driven air navigation services. Another issue is the growing need for a Flexible Use Airspace initiative along the lines of that implemented in Europe. The military still commandeers large tracts of Middle East airspace for its exclusive use, even when it is not actually using that airspace, forcing civil air transport operations into increasingly congested corridors. This is neither environmentally friendly nor conducive to safety, and it does not exploit the sophisticated capabilities of today’s aircraft. “We are trying to create better coordination between the military and the civil aviation community to the enhanced financial, safety, and efficiency benefit of both,” says Jahdli. Reflecting the drive to improve industry collaboration in the region, the CANSO Middle East conference that was held in Cairo early this year took as its theme “Bridging Three Regions” recognising the region’s unique position at the crossroad between Africa, Europe and the Far East. “The banner of ‘Bridging Three Regions’ appropriately reinforces the message that the aviation business transcends national boundaries and requires us all as stakeholders to tear down all barriers that restrict smooth and safe flow of traffic worldwide,” says Jahdli. “This is also in line with ICAO’s new ASBU initiative for the development of the future ATM system, which calls for a set of improvements that can be implemented to enhance ATM performance globally.” Despite the fact that there is much work to be done and much to be achieved within a relatively small window of opportunity if airspace issues are not to start curtailing growth in the region, Jahdli is confident that the region will pull together and move towards much greater collaboration and integration as the result of combined stakeholder efforts. CANSO is playing a lead role in the ATM arena in the region, sharing Best Practices and Standards of Excellence as well as metrics in the form of MIDRAR that it hopes will ultimately lead to enhanced restructuring of the region’s airspace to improve safety, capacity, efficiency and ultimately performance. imagine the future of ATM

Airbus ProSky is committed to shaping the fewer delays, future of global Air Traffic Management, better performance, working side-by-side with ANSPs, airports and airlines to build a truly collaborative lower emissions. system with greater capacity, efficiency and sustainability for all stakeholders. Together, with our portfolio of intelligent ATM solutions, air traffic flow management, performance- based navigation, surface management and groundbreaking research and development capabilities, that future begins today. www.AirbusProSky.com tomorrow’s sky, today.

www.metronaviation.com | www.quovadisway.com | www.atrics.com

Airbus-ProSky-1-Pager-Ad-Final-A4.indd 1 1/26/12 10:11 AM 97 FOREWORDS

Directory

100. Air Navigation Service Providers 171. Gold Associate Members 184. Silver Associate Members While air transport carries around 0.5% of the volume of world trade shipments, it is over 35% by value – meaning that goods shipped by air are very high value commodities, often times perishable or time-sensitive. Deliveries of fresh produce from Africa to the UK alone supports the livelihoods of 1.5 million people, while producing less CO2 than similar produce grown in the UK, despite the energy used in transport.

Pictured Wellington International Airport

100 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Airport & Aviation Services (S.L.) Limited

President Head Office Airport and Aviation Services (Sri Lanka) oriented blue-chip public company capable Mr. Prasanna J. Bandaranaike Ltd is a fully government owned company of withstanding competition and benefit Wickramasuriya International Airport, with statutory powers to manage and from competitive advantage. The company is Katunayake, 11450 develop civil airports in Sri Lanka. It is one planning to promote domestic aviation using Affiliation of the leading public business undertakings the existing infrastructure at civil aerodromes Not Separated from Telephone making a great contribution to the scattered around the country and spread its Government +94 (11) 225 2130 national economy and it is the institutional wings covering the whole island. Fax mechanism of the Government of Sri Lanka +94 (11) 225 3187 (GOSL) through which economic benefits Website of civil aviation industry are channelled www.airport.lk to the nation’s coffers. The company is among the top most profit-making blue chip companies in Sri Lanka. It is actively involved in the national infrastructure development drive of the GOSL especially in the field of aviation and the construction of the Southern International Airport at Mattala in the Hambantota District is one of such mega CANSO Membership Information project, which is currently on its public works schedule. The company has identified the Focal Point Telephone need for doubling the handling capacity at Warnakulasuriya +94 (11) 225 2062 Bandaranaike International Airport within Tissera the next five years and construction works Title Email necessary for such capacity enhancement Head of Air [email protected] are planned to commence in the near future. Navigation Services AASL is being transformed into a marketing 101 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Aeronautical Radio of Thailand A (AEROTHAI)

President Head Office Aeronautical Radio of Thailand Limited • Carrying out consultancy and Squadron Leader 102 Soi Ngamduplee, (AEROTHAI) is a state enterprise under training in air traffic control, Prajak Sajjasophon Tungmahamek, the Ministry of Transport. It was founded aeronautical telecommunications, Sathorn, Bangkok in 1948 by airlines with the consent of the and engineering. Total Airspace 10120 Thailand Royal Thai Government to provide air traffic • Installing and maintaining 777 760km2 control and aeronautical communication communication equipments Telephone FIRs services for airline operations. Later in 1963, for domestic and international +66 2 287 3531-41 Bangkok the Government acquired the majority of the organisations. Fax Company’s share capital from the founding +66 2 287 3131 airlines thereby altering the Company’s Furthermore, AEROTHAI emphasises Email status to that of a State Enterprise. establishing international co-operation [email protected] AEROTHAI’s main functions include to open up new direct routes to connect the provision of air traffic control services Thailand with other parts of the world, Website and aeronautical telecommunication enabling more cost-effective and time- www.aerothai.co.th services within the Bangkok FIR at all efficient flights. This includes the expansion provincial airports and certain other areas of the Aeronautical Telecommunication of responsibility entrusted to AEROTHAI by Network to provide wider coverage and the the International Civil Aviation Organization continual development of the technology CANSO Membership Information (ICAO). It also performs related services, and personnel necessary to keep up-to- including: date with international standards. Research Focal Point Telephone • Providing communication equipment and development activities in aeronautical Mrs Siriluk +66 2 285 9046 for air transportation operations telecommunication systems, equipment Visalachitra at airports within Thailand and and services, as well as the development Title Email overseas. of international co-operation, all contribute Director, [email protected] • Designing, manufacturing, and to the provision of services that meet Corporate Relations installing customised communication customers’ needs. Department equipments.

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 35 2007 120 414 076 144 232 552 144 232 552 ACCs: 1 2008 121 722 434 136 455 209 136 455 209 Employees: 2 856 2009 128 832 346 137 659 580 137 659 580 Operational ATCOs: 2010 146 536 133 168 445 051 168 445 051 611 2011 147 971 385 180 078 834 180 078 834 Suvarnabhumi Air Traffic Control Center, Suvarnabhumi Airport, Bangkok Thailand

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 391 740 385 413 375 866 407 578 455 015 102 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Aeroportos de Moçambique, E.P.

Chairman Head Office The Aeroportos de Moçambique maintenance and development of airports Manuel Veterano Acordos de Lusaka Company was created in 1980 in order to and air navigation systems; making Avenue n. 3267 establish and operate the public service of proposals for tariffs for the use of airports P.O.Box n. 2631 support to air navigation, direct and control and airspace and guarantee the quality of Affiliation air traffic following international norms and the service rendered through technological Not Separated from Telephone standards on the matter, on an exclusive excellence top ensure client and employee Government +258 21 465375/6 basis. satisfaction. Mozambique airspace falls FIRs Fax The Company’s mission is to provide under the Beira Flight Information Region Beira +258 21 465359 airport management services and support (FIR) which is delegated to Mozambique by Email to air navigation that contribute for the the International Civil Aviation Organization info@aeroportos. development of national and international air (ICAO). co.mz transport that is safe, efficient, effective and The Company manages 20 airports with respect for the environment. spread all over the country, of which 6 are Website Main responsibilities is to control the international – Maputo, Beira, Tete, Nampula, www.aeroportos. air traffic; management and administration Nacala and Pemba – 5 main aerodromes – co.mz of departures and arrivals of aircraft; Vilankulo, Inhambane, Chimoio, Quelimane establishment of conditions for safe travel and Lichinga – and 9 secondary aerodromes - embark, disembark, transit passengers, – Bilene, Inhaca, Costa do Sol, Ponta de CANSO Membership Information cargo and enhanced airport infrastructure Ouro, Songo, Ulongwe, Lumbo, Angoche and air navigation systems; planning for and Mocimboa da Praia. Focal Point Telephone implementing new and enhanced airport Emanuel Chaves +258 21 467670 infrastructure and air navigation system; Title Email Ensuring maintenance of airports and Executive emanuel.chaves@ navigation systems; acquisition of revenues Administrator for Air aeroportos.co.mz based on internal and external sources Traffic Management to be used for management, operation, an Airports

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 10 2007 19 083 756 10 116 312 21 562 005 ACCs: 2 2008 22 876 488 8 916 606 20 588 220 Employees: 700 2009 24 521 113 8 306 446 22 679 483 Total ATCOs: 2010 28 511 231 11 236 950 33 164 284 86 2011* 42 968 102 10 871 052 37 848 948 Operational ATCOs: 79 * Estimated

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 79 196 84 178 78 444 86 234 88 709 103 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Air Traffic & Navigation Services A (ATNS)

CEO Head Office ATNS is responsible for air traffic • The implementation and Patrick Dlamini Private Bag X15 control in approximately 10% of the world’s maintenance of a terrestrial-based Kempton Park airspace. Our services extend further than navigational structure; and Total Airspace Gauteng the familiar air traffic control service, into the • The training of licensed air traffic 22 000 000km2 1620 provision of vitally important aeronautical controllers and technical staff Affiliation South Africa information used for all flight planning through our Aviation Training Not Separated from purposes as well as search and rescue Academy (ATA). Telephone Government coordination activities and the maintenance +27 011 607 1000 FIRs of a reliable navigation infrastructure. Fax FAJA Our operations further include: +27 011 607 1570 FACA • The supply of aeronautical FAJO Email information services, technical marketing@atns. maintenance and aerodrome co.za services; • Alert, search and rescue Website coordination services; www.atns.com • Management of the flexible use of airspace through the Central CANSO Membership Information Airspace Management Unit (CAMU); • Support for special events and Focal Point Telephone special requirements; Anna Sanfilippo +27 011 607 1313 Title Email Internal [email protected] Communications Officer

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 23 2007 451 174 313 418 341 631 548 177 ACCs: 2 2008 477 148 970 1 033 376 666 294 395 Employees: 1 050 2009 559 182 753 808 264 747 825 378 Total ATCOs: 2010 676 416 660 1 326 364 1 054 849 844 568 2011 753 074 799 1 424 502 1 160 593 646 3D Simulator Training at our Aviation Training Operational ATCOs: Academy 525

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 849 865 1 887 818 1 798 522 1 791 810 1 808 669 104 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Aeropuertos Españoles y Navegación Aérea (Aena)

Director General Air Head Office The Aena Group is a group of companies its customers (airline companies and air Navigation C/ Arturo Soria, 109 devoted to airport management and the transport users in general) a safe, efficient Ignacio González 28043 Madrid provision of air navigation services. and high quality service, which fosters Sánchez Spain Belonging to the Ministry of Public Works economic progress. and Transports, through the Aena publicly Total Airspace Telephone owned company, Aena is in charge of the 2 247 000km2 +34 91 321 1000 Spanish airspace management and CNS/ Affiliation Fax ATM systems procurement and provides air Not Separated from +34 91 321 3119 navigation services. Government Email Through Aena Aeropuertos S.A. (100% FIRs [email protected] of company equity is owned by Aena) it Madrid (LECM) manages 47 airports and 2 heliports in Spain Barcelona (LECB) and participates directly and indirectly in the Website Canarias FIR (GCCC) management of 27 more airports around www.aena.es the world. It is the world’s leading airport operator in terms of passenger numbers, handling more than 200 million. Aena Air Navigation integrates all Spanish CANSO Membership Information En-Route and Approach plus most of the ATM Tower civil aeronautical infraestructure Focal Point Telephone activities in one single organisation staffed Gonzalo Alonso +34 91 321 0204 by qualified professionals. It combines a Pacheco +34 62 871 5732 business philosophy with the best of public Title Email service spirit, technological innovation and Head of International [email protected] safety management. Its firm intention is Management to operate as a service company offering Division

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Policy Standing Committee Committee Operating costs ATM-related revenue Total annual revenue AIS-AIM Business Workgroup Performance Towers: 37 2007 - 1 423 680 000 1 425 780 000 Workgroup ACCs: 5 2008 - 1 378 140 000 1 380 800 000 Environment Human Resources Employees: 4 432 2009 - 1 318 870 000 1 321 020 000 Workgroup Workgroup Total ATCOs: 2010 - 1 406 280 000 1 408 660 000 Quality Management Communications 2 419 Workgroup Network 2011 - 1 618 930 000 1 623 340 000 Operational ATCOs: 1 855 Converted to USD using the rate of 31 Dec 2011

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 897 218 1 856 631 1 681 639 1 711 537 1 774 607 105 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Air Navigation And Weather Services, A CAA (ANWS)

Director Head Office ANWS, the air navigation services Jean Shen No.362, Binjiang provider of Taipei FIR, is one of the St., Songshan Dist., subordinate organisations of Civil Total Airspace Taipei City 10594, Aeronautics Administration, MOTC, 603 491km2 Taiwan (R.O.C.) Taiwan, R.O.C. Affiliation The main responsibilities of ANWS are Telephone Not Separated from to provide air traffic control, air navigation, +886 2 8770 2100 Government aeronautical meteorological service, Fax FIRs aeronautical information and aviation +886 2 2515 7532 Taipei telecommunication for domestic and foreign Email aircraft inside Taipei FIR. lukakuo@ ANWS holds ISO-9000-2001 certification ms1.anws.gov.tw and currently has 780 staff to operate one area control center, 2 approach control Website units and 11 control towers. Besides, all en www.anws.gov.tw route or terminal civil air navigational aids, surveillance systems (radar, Multi-lateration and ADS-B) and airfield lighting systems CANSO Membership Information in some airports are also installed and maintained by ANWS. Focal Point Telephone Our quality policy: World Class Flight Luka Kuo +886 2 8770 2100 Safety, First Class Customer Service. Title Email Senior Air Traffic [email protected]. Controller gov.tw

Towers: 11 2007 99 378 820 30 875 379 31 199 414 ACCs: 1 2008 77 883 548 31 471 591 31 682 237 Employees: 780 2009 92 899 885 28 152 545 28 604 506 Total ATCOs: 2010 999 89 153 38 409 767 38 721 832 307 2011 101 311 190 86 849 010 86 901 210 ANWS’ New ATC Operations Room with Operational ATCOs: new ATMAS air traffic services systems 213

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 408 242 377 308 353 168 388 872 428 206 106 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Air Navigation Services of the Czech Republic (ANS Czech Republic)

CEO Head Office The key purpose of ANS CR is to maintain Jan Klas Navigacni 787 safe environment for the air traffic in the 252 61 Jenec ever-changing conditions of the internationl Total Airspace Czech Republic air transportation. In accordance with legal 78 800km2 regulations and international civil aviation Telephone standards, ANS CR provides air navigation Affiliation +420 220 372 244 services for users of the airspace of the Not Separated from Fax Czech Republic and at the airports of Prague Government +420 220 373 230 Ruzyne, Brno Turany, Ostrava Mosnov and FIRs Email Karlovy Vary. FIR Prague [email protected] Apart from ensuring the high level of operational safety and quality of the provided services, the aspects of Website efficiency and reasonable profitability www.ans.cz are also monitored.

CANSO Membership Information

Focal Point Telephone Lukas Reznicek +420 220 372 244 Title Email Project Coordinator [email protected]

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Safety Standing Business Committee Performance Operating costs ATM-related revenue Total annual revenue Workgroup AIS-AIM Global Benchmarking Towers: 4 2007 35 868 000 150 212 000 160 148 000 Workgroup Workgroup ACCs: 1 2008 42 753 000 170 942 000 193 208 000 Environment Human Resources Employees: 913 2009 37 697 000 148 460 000 168 735 000 Workgroup Workgroup Total ATCOs: 2010 36 769 000 161 546 000 173 116 000 Policy Standing Quality Management 249 Committee Workgroup 2011 40 592 000 176 956 000 190 697 000 Operational ATCOs: Communications 234 Network

Control Tower at Prague Ruzyne Airport Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 621 722 658 571 627 582 649 403 675 040 107 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Airports Authority of India (AAI) BA

Chairman Head Office Airports Authority of India (AAI) • A major ATM initiative to restructure V. P. Agrawal Rajiv Gandhi Bhavan, is responsible for the provision of Air the Indian airspace into 4 ACCs from Safdarjung Airport, Navigation Services over the Indian the existing 11 ACCs by integrating Total Airspace New Delhi - 110 003 continental airspace and adjoining oceanic the new generation surveillance and 96 000 000km2 India airspace, delegated to India by ICAO. AAI communication technologies and Affiliation also functions as the major airport operator Upper Airspace Harmonisation. Telephone Not Separated from in India, responsible for management of • Chennai FIR has been restructured +91 11 246 329 30 Government 124 Airports which include 11 International in 2011, by creating dynamically Fax FIRs Airports, 82 Domestic Airports, 12 Custom operated Upper and Lower Area +91 11 246 410 88 Chennai Airports and 19 Civil Enclaves Centers, providing seamless ANS Kolkata Email (at Defense Airfields). services throughout Chennai FIR. Mumbai memberans@ AAI’s vision is to be a world class The airspace harmonisation of Delhi, Delhi aai.aero organisation providing leadership in Air Mumbai and Kolkata FIRs is Traffic Services and airport management in progress. Website making India a major hub by 2016. • For this indigenous effort, AAI has www.aai.aero AAI’s major ANS initiatives include won the prestigious Jane’s ATC • AAI is implementing a Satellite Award 2012 under the Operational Based Navigation System, called Efficiency category. CANSO Membership Information GAGAN (GPS Aided Geo Satellite • AAI plans to implement a Central Air Navigation) to provide SBAS Traffic Flow Management System Focal Point Telephone services over the Indian sub- for balancing demand and capacity in V. Somasundaram +91 11 246 319 69 continent, capable of regional phases, with the first phase likely by Title Email expansion to South East Asia. December 2012 at six major airports. Member (ANS) memberans@aai. • Provision of a robust CNS AAI plans to eventually harmonise aero infrastructure with highest standards the C-ATFM system with a regional of reliability, availability and integrity. ATFM system.

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Operational Committee Performance Operating costs ATM-related revenue Total annual revenue Workgroup Safety Standing AIS-AIM Towers: 76 2007 144 000 000 292 000 000 828 000 000 Committee Workgroup ACCs: 11 2008 158 000 000 338 000 000 953 000 000 SMS Capability Environment Employees: 18 672 2009 168 000 000 353 000 000 930 000 000 Workgroup Workgroup Total ATCOs: 2010 176 000 000 396 000 000 1 025 000 000 Operational Safety Policy Standing 2 164 Workgroup Committee 2011 225 000 000 435 000 000 1 142 000 000 Operational ATCOs: Future SMS Business 2 154 Development Performance Workgroup Workgroup Annual IFR Movements SMS Performance Global Annual IFR Movements Measurement Benchmarking Workgroup Workgroup ATM Services Human Resources Workgroup Workgroup Collaborative Quality Management Airspace Workgroup Workgroup Communications Network

2007 2008 2009 2010 2011 1 379 838 1 509 728 1 500 652 1 576 472 1 743 457 108 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Airservices Australia

CEO (Interim) Head Office Airservices is a government-owned Andrew Clark GPO Box 367 corporation providing safe, secure, efficient Canberra ACT 2601 and environmentally responsible services Total Airspace Australia to the aviation industry. Airservices has 51 700 000km2 responsibility for: Telephone Affiliation • airspace management +61 (2) 6268 4111 Not Separated from • aeronautical information Government Fax • aviation communications +61 (2) 6268 5683 FIRs • radio navigation aids Melbourne Email • aviation rescue and fire fighting Brisbane info@ services airservicesaustralia. com We are responsible for the airspace stretching in latitude from two degrees to Website 90 degrees south; and in longitude from 75 www. degrees to 163 degrees east. airservicesaustralia. This is an area of almost 20 million sq com nautical miles (51.7 million sq kms) – or some 11 percent of the world’s total airspace. CANSO Membership Information

Focal Point Telephone David Moore +61 (2) 6268 4910 Title Email Government Affairs david.moore@ Manager airservicesaustralia. com Facilities & Finances in USD Standing Committee & Workgroup Participation Human Resources

Operations Standing Policy Standing Operating costs ATM-related revenue Total annual revenue Committee Commitee Towers: 28 2007 441 674 240 641 658 134 685 499 571 AIS-AIM Communications Workgroup Network Employees: 3 886 2008 452 760 000 665 487 979 715 398 046 Environment Global Benchmarking Total ATCOs: 2009 505 774 080 691 744 099 735 853 350 984 Workgroup Workgroup 2010 544 053 824 727 067 328 769 662 989 Safety Standing Human Resources 2011 566 748 081 750 659 203 783 136 090 Committee Workgroup

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 573 175 2 138 679 2 051 829 2 112 177 2 223 705 109 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Airways New Zealand AB

CEO Head Office Innovation and ingenuity come from the Ed Sims Level 26, Majestic combination of an illustrious history, and a Centre relentless energy to embrace the future. Total Airspace 100 Willis Street, As the Air Traffic Management organisation 30 000 000km2 Wellington 6011 responsible for 7% of the globe’s Flight Affiliation New Zealand Information Regions, Airways New Zealand Not Separated from has both. Telephone Government The world’s first fully commercial air +64 (4) 471 1888 FIRs traffic management company, Airways has Fax New Zealand historically been commended for value for +64 (4) 471 0395 Domestic money, customer service and innovative New Zealand Email technical product delivery. Oceanic international@ The future will see similar accolades airways.co.nz for new thinking in recruitment, workforce planning, our Training Academy, and early Website adoption of technology like ADS-B, PBN, and www.airways.co.nz Collaborative Flow Management. Through these innovative developments CANSO Membership Information and challenging times for global aviation, Airways has remained safe, profitable and a Focal Point Telephone strong business partner. Rob Brettell +64 (4) 471 4718 Title Email Asst. to CEO rob.brettell@ airways.co.nz

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Safety Standing Global Benchmarking Committee Workgroup Operating costs ATM-related revenue Total annual revenue AIS-AIM Human Resources Workgroup Workgroup Towers: 19 2007 121 199 000 117 440 000 131 322 000 ATM Services Quality Management ACCs: 1 2008 124 939 000 120 520 000 137 542 000 Workgroup Workgroup Employees: 761 2009 131 333 000 119 221 000 138 881 000 Environment Communications Total ATCOs: 2010 132 972 000 121 224 000 143 837 000 Workgroup Network 370 2011 145 429 000 133 150 000 152 624 000 Operational ATCOs: 343

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 608 783 624 386 585 172 576 214 568 051 110 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Angkasa Pura I

President Director Head Office Angkasa Pura I is a state enterprise Tommy Soetomo Kota Baru Bandar in the field of airport management and Kemayoran, flight navigation services. As the number Blok B12 Kav. 2, of airports it managed increased, the Jakarta, 10610 Government divided the territory of the Indonesia airport management into two territories, Eastern and Western Indonesia. Angkasa Telephone Pura I manages the airports in Central and +62 21 654 1706 Eastern Indonesia, whereas Angkasa Pura II Fax manages those in Western Indonesia. +62 21 654 1514 In addition to managing the airport Email services, Angkasa Pura I also provides harjoso.prijanto@ navigational services/Air Traffic Services. angkasapura1.co.id The region of the Air Traffic Services managed by Angkasa Pura I includes the Website Flight Information Region II (FIR II), covering www.angkasapura1. the area ranging from Semarang through co.id Eastern Indonesia up to Papua. The ATS control in FIR II is centred in Makassar by the CANSO Membership Information operation of the Makassar Air Traffic System Centre (MATSC). Focal Point Email Donald Tjatur harjoso.prijanto@ Prijanto angkasapura1.co.id 111 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER A Austro Control A

Managing Director Head Office Austro Control is one of Europe’s leading Austro Control has two main functions, Dr. Heinz Schnirchgasse 11 air traffic control organisations. There are as performed by separate divisions. The Sommerbauer A-1030 Wien many as 4,000 controlled flights in Austrian Air Navigation Services Division largely Mag. Johann airspace on some days. comprises operational functions, while the Telephone Zemsky Austro Control’s key task is maintaining Aviation Agency is responsible for +43 5 1703 0 safe, punctual, efficient and environmentally regulatory matters. Total Airspace Fax friendly air traffic round the clock, 365 days a 83 900km2 +43 5 1703 9106 year. In 2011, there were more Affiliation Email than 1.1 million flight movements in Separated from [email protected] Austrian airspace. Government Austro Control is a limited company Website FIRs (plc) owned by the Austrian government www.austrocontrol.at LOVV that grew from the Federal Office of Civil Aviation (corporatised on 1 January 1994). The company received Single European Sky certification in December 2006, and is thus entitled in principle to provide air traffic control services throughout the EU. With CANSO Membership Information a workforce of about 1000, Austro Control is responsible for maintaining top quality Focal Point Telephone standards in terms of safety, punctuality and Markus Pohanka +43 5 1703 9100 convenience for airlines and passengers. Title Email Head of External markus.pohanka@ Relations austrocontrol.at

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Business Committee Performance Operating costs ATM-related revenue Total annual revenue Workgroup AIS-AIM Global Benchmarking Towers: 6 2007 281 966 813 232 550 132 255 777 094 Workgroup Workgroup ACCs: 1 2008 277 657 479 246 901 759 274 758 018 Environment Human Resources Employees: 1 067 2009 268 377 624 232 110 229 262 787 861 Workgroup Workgroup Total ATCOs: 2010 289 398 131 269 619 243 299 152 272 Safety Standing Quality Management 320 Committee Workgroup *Finances based on the conversion rate of EUR-USD: 1.298 Policy Standing Communications Committee Network

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 167 645 1 194 812 1 117 128 1 141 991 1 159 691 112 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER A Avinor AS

CEO Head Office Avinor owns and operates 46 airports in Dag Falk-Petersen Pb 150 Norway, of which 12 in cooperation with the 2061 Gardermoen Military Services. Avinor is also responsible Affiliation Norway for providing air navigation services within Separated from Norwegian airspace in a safe, efficient Government Telephone and orderly way. As a limited company it +47 81 530 550 FIRs is important for Avinor to be able to adapt Norway FIR Fax quickly to changes in the marked, to be able +47 64 812 001 to ensure a safe and cost efficient service Email to our customers. Safety and security [email protected] have our highest priority, and in addition we continuously work to minimise our Website environmental impact. www.avinor.no Avinor became a limited company in 2003. It is a self-financed business and receives no subsidies from its owner through the Ministry of Transport and Communication. CANSO Membership Information

Focal Point Telephone Per Harald Pedersen +47 90 575 336 Title Email Director International per.harald. Relations [email protected]

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Human Resources Committee Workgroup Operating costs ATM-related revenue Total annual revenue Safety Standing Quality Management Committee Workgroup Towers: 46 2007 928 817 000 229 317 000 1 080 620 000 Environment Communications ACCs: 3 2008 947 767 000 248 293 000 1 163 290 000 Workgroup Network Employees: 3 226 2009 959 840 000 259 074 000 1 145 430 000 Total ATCOs: 516 Converted to USD using the rate of 31 Dec 2011 Operational ATCOs: 505

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 539 451 551 206 528 759 540 096 561 727 113 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER AZANS A

Director Head Office AZANS, Azerbaijan Air Navigation • Provide quick and high quality Mr. Valeriy Sultanov Heydar Aliyev Services Department of “Azerbaijan Hava information that meets the demands International Airport Yollari” CJSC, was established in 1996 and of operators. Total Airspace Baku AZ1044 is the responsible body for ATC within the AZANS is playing a proactive role in 186 000 000km2 Azerbaijan airspace of Azerbaijan Republic. regional and international co-operation in Affiliation The airspace of the Azerbaijan Republic air traffic control. In addition to ICAO and Telephone Not Separated from is 165,400 sq. km, 86,600 of which is land ECAC membership, Azerbaijan is a CANSO +994 124 972 719 Government and 78,000 sq. km is above the Caspian sea Member and was one of co-founders of the Fax FIRs area. The route network within the airspace Regional ANSP’s Development Association +994 124 971 672 BAKU of Azerbaijan Republic amounts to around RADA. Email 8000km. Azerbaijan is a member of: ICAO, IATA, [email protected] Azerbaijan is farthest ECAC Member ECAC, IAC, CANSO, JAA, ATCA, IKSANO, State to the east of Europe bordering with and is on its way to becoming a member of Kazakhstan, Turkmenistan and Russia from EUROCONTROL. the north and east, the Islamic Republic of Iran from the south, and Georgia, Armenia and Turkey from the west.The goals of the enterprise’s activities include: CANSO Membership Information • Guarantee high-quality air navigation services to international standards; Focal Point Telephone • To flexibly utilise new international Farhan Guliyev +994 503 332 030 standards and recommendations, develop and modernise technical Title Email systems and information services; Head of farhan.guliyev@ • Train and equip qualified personnel; Development azans.az

Standing Committee & Workgroup Participation Facilities & Human Resources Operations Standing Operational Committee Performance Workgroup Safety Standing AIS-AIM Towers: 6 Committee Workgroup ACCs: 2 SMS Capability Environment Employees: 660 Workgroup Workgroup Total ATCOs: Operational Safety Business 180 Workgroup Performance Workgroup Future SMS Global Development Benchmarking Workgroup Workgroup Annual IFR Movements Annual IFR Movements SMS Performance Human Measurement Resources Workgroup Workgroup ATM Services Quality Management Workgroup Workgroup

2007 2008 2009 2010 2011 95 496 107 877 108 357 120 236 123 589 114 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER B Belgocontrol

CEO Head Office Belgocontrol is an autonomous public Belgocontrol was created in October Jean-Claude Tintin Tervuursesteenweg company with the following mission: 1998 and consequently took over the tasks 303 1. To ensure the air traffic safety in the of the ”Air Traffic Safety” Department of the Total Airspace B-1820 airspace for which the Belgian State is former Regie der Luchtwegen/Régie des 35 644km2 Steenokkerzeel responsible. Voies Aériennes. Affiliation Belgium 2. To control the aircraft movements Belgocontrol is also a member together Not Separated from at and around Brussels National with France, Germany, Luxembourg, Telephone Government Airport. As a result of the cooperation Switzerland and the Netherlands to create a +32 2 206 2111 FIRs agreement with the Regions, common functional airspace block. Fax Brussels Belgocontrol also ensures the air traffic +32 2 206 2288 safety at the regional public airports and Email airfields. [email protected] 3. To supply information about air traffic to the police, the airport inspection and Website the air traffic services. www.belgocontrol. 4. To provide meteorological information be to the air traffic services as well as to telecommunication services and other CANSO Membership Information services.

Focal Point Telephone André Guillaume +32 2 206 2016 Title Email Adviser andre_guillaume@ belgocontrol.be

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Business Committee Performance Operating costs ATM-related revenue Total annual revenue Workgroup AIS-AIM Human Resources Towers: 5 2007 267 118 244 257 431 574 271 796 132 Workgroup Workgroup ACCs: 1 2008 301 117 034 285 976 502 300 320 092 Environment Quality Management Employees: 919 2009 285 031 662 267 464 876 279 008 707 Workgroup Workgroup Total ATCOs: 2010 270 987 430 231 534 060 243 928 796 Policy Standing Communications 293 Committee Network 2011 282 576 222 247 537 838 260 538 789 Operational ATCOs: 268 Converted to USD using the average rate provided by the European Central Bank. Control Tower at Brussels airport (Copyright Belgocontrol. All rights reserved) Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 113 083 1 120 673 1 032 837 1 047 624 1 106 076 115 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER A BULATSA B

Director General Head Office Under the Civil Aviation Act and as per BULATSA operates the following air Diyan Dinev 1 Brussels Blvd, the meaning of article 62, paragraph 3 of traffic control centres: Sofia, Bulgaria the Law on Commerce, the state-owned • 1 Area Control Centre (CNATCC Total Airspace enterprise ”Bulgarian Air Traffic Services Sofia) in Sofia; 145 000 000km2 Telephone Authority” (BULATSA) is a legal entity • 3 APPs in Sofia, Varna and +359 2 937 1111 Affiliation having its seat in Sofia and performing state Burgas: 5 TWR Centres in Sofia, Not Separated from Fax functions for the provision of air navigation Varna, Burgas, Plovdiv and Gorna Government +359 2 980 0043 services in the controlled civil airspace of Oryahovitsa. FIRs Email the Republic of Bulgaria, in line with the LBSR [email protected] international agreements in the field of civil BULATSA also: aviation signed and ratified by the Republic • operates and maintains a nationwide Website of Bulgaria. communication, surveillance, www.bulatsa.com navigation meteorological and AIS networks; • provides licensed training to air traffic controllers.

CANSO Membership Information

Focal Point Telephone Angel Rachev +359 2 937 1200 Title Email Deputy Director angel.rachev@ General bulatsa.com

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Policy Standing Committee Committee Operating costs ATM-related revenue Total annual revenue Safety Standing Committee Towers: 5 2007 100 544 000 112 366 000 112 941 000 ATM Services Business ACCs: 1 2008 119 472 000 125 506 000 134 896 000 Workgroup Performance Employees: 1 134 2009 106 173 000 115 837 000 116 615 000 Workgroup Total ATCOs: 2010 109 092 000 110 645 000 111 512 000 Collaborative Global Benchmarking 261 2011 113 629 000 118 263 000 119 360 000 Airspace Workgroup Workgroup Operational ATCOs: Operational Human 195 Performance Resources Workgroup Workgroup Annual IFR Movements AIS-AIM Quality Management Annual IFR Movements Workgroup Workgroup Environment Communications Workgroup Network

2007 2008 2009 2010 2011 472 239 506 097 503 077 520 681 561 231 116 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER C CAAB

Chairman Head Office Civil Aviation Authority, Bangladesh With regards to air traffic services, CAAB Air Vice Marshal Kurmitola, (CAAB) functions as the regulatory body for provides air traffic control service to each Mahmud Hussain Dhaka-1229, all aviation related activities in Bangladesh. aircraft flying in the national airspace and Bangladesh It is also the aeronautical service provider moving on maneuvering areas of Bangladesh Total Airspace and is responsible for safe, expeditious aerodromes in order to prevent collisions, 147 570km2 Telephone and efficient flow of air traffic within the and to maintain expedite and orderly flow of +88 02 891 1125 FIRs Flight Information Region (FIR) bounded air traffic. CAAB establishes air routes, and Dhaka Fax by the International geographic boundary flying, approaching and landing procedures +88 02 891 3322 of Bangladesh. The organisation is the for each route and aerodrome belonging Website custodian of all airfields and allied facilities to the country. And finally CAAB makes www.caab.gov.bd including air navigation facilities. all necessary arrangements for search Aviation activities in independent and rescue operations in case of accident Bangladesh started in the last week or missing of any aircraft, and conducts of December 1971. Over the years the investigations against accidents and infrastructure and facilities were developed. unwanted incidents related to aircrafts. At present, aviation activities are being carried out from 3 international and 7 domestic airports, about 17 air lines are now CANSO Membership Information operating in and out of the country; about 43 States signed bilateral agreements Focal Point Telephone with Bangladesh. Azad Zahirul Islam +88 02 891 1125 Title Email Director (ATS & datsaero@caab. Aerodromes) gov.bd

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 3 2007 - 9 580 000 38 290 000 ACCs: 1 2008 - 17 640 000 58 960 000 2009 - 14 060 000 55 000 000 2010 - 20 990 000 73 490 000

117 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Civil Aviation Authority of Singapore C (CAAS - Singapore)

DG/CEO Head Office The Civil Aviation Authority of Singapore Our Mission: Ong Heng Yap Singapore Changi (CAAS) is a statutory board under the To grow a safe, vibrant air hub and civil Airport, PO Box 1, Ministry of Transport. Among other areas, aviation system, making a key contribution to Total Airspace Singapore 918141 it provides air navigation services in the Singapore’s success. 800 000km2 Singapore Flight Information Region and the Telephone Affiliation Singapore Changi Airport. It represents the Our Vision: +65 6542 1122 Statutory Board government of Singapore on matters related A leader in civil aviation; a city connecting Fax FIRs to civil aviation in the country. CAAS also the world. +65 6542 1321 Singapore regulates and spearheads the develoment Email of civil aviation and plays a role in making victor_sim@caas. Singapore a global air hub. gov.sg Website www.caas.gov.sg

CANSO Membership Information

Focal Point Telephone Victor Sim +65 6595 4078 Title Email Manager (National victor_sim@caas. ANS Policy) gov.sg

Facilities & Finances Human Resources

SGD Total Turnover Operating Costs

Towers: 2 2010 $213 million $199 million ACCs: 1 2011 $304 million $222 million Employees: 1 790 Total ATCOs: 251 Operational ATCOs: 233

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 345 568 362 822 373 257 415 070 465 864 118 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER C Jordan Civil Aviation Regulatory Commission (CARC)

Chief Commissoner Head Office Civil Aviation Regulatory commission To meet the declared aims of the Mohammad Amin Marka International (CARC) was established on 1st August Middle East Air Navigation Plan ANS took Airport, 2007 to replace the Civil Aviation Authority all required action to improve regional Total Airspace P.O. Box 7547, (CAA) in accordance with article (68) of the coordination with neighboring states. In 89 000 000km2 Amman civil aviation law number (41) of year 2007. addition to ongoing activities related to the Affiliation Area Code 11110 According to this legislation the CARC has Flexible use of air space, and Civil/Military Not Separated from financial and administrative independence. It Coordination. Government Telephone is the authorised body responsible for: For the purpose of serving all kinds of FIRs +962 6 479 9141 • Safety and Security; traffic, DVOR has been installed at Queen • Economic Regulations; Alia Airport, and for the aim of providing Amman (OJAC) Fax • Legal Affairs; and positive air traffic control a VHF SYSTEM has +962 6 489 2459 • The provision of Air Navigation Services been installed to enhance communication. Email New radar system shall be installed in the [email protected] ANS within CARC is undergoing major first half of year 2011; it will harmonise future Website transition to become fully financial and requirements; enable Radar data sharing, www.carc.gov.jo operational autonomy; encourage business and ADS-B, MLAT, OLDE and CPDLC approach to service delivery; enhance capabilities. ATM performance, meet air space users AIS has been granted the ISO 9001:2008 CANSO Membership Information requirement and instill public confidence in certification and announced fully migrated the ANS and the services it provides. with EAD, which shall enable them for safe, Focal Point Telephone In 2010 Jordan and the European Union secure, and fast transition toward AIM. Hanan Qabartai +962 7 967 68012 signed a comprehensive air services AFTN/AMHS system went into operation Title Email agreement which will open up and integrate in December 2008. Chief AIS HQ [email protected] their respective markets, strengthen cooperation and offer new opportunities for customers and operators.

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue Future SMS SMS Performance Development Measurement Towers: 3 2007 29 133 689 200 837 740 406 908 135 Workgroup Workgroup ACCs: 1 2008 28 426 570 23 790 426 304 322 567 AIS-AIM workgroup Communications Employees: 280 2009 18 070 503 21 492 797 35 265 027 Network Total ATCOs: 2010 21 691 993 23 938 211 33 484 868 110 2011 19 451 889 20 782 544 24 411 458 Operational ATCOs: 80

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 157 816 178 413 187 963 262 774 249 421 119 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Civil Aviation Authority of Uganda C

President Head Office Civil Aviation Authority (CAA) Uganda is CAA advises government on policy matters, Wenceslaus Rama Entebbe International a corporate body established under the CAA international conventions and adoption of Makuza Airport Act No 3 of 1994, Cap 354. CAA is propelled measures relating to civil aviation. P.O. Box 5536, by the cardinal objective of its establishment The Authority, among the many functions Affiliation Kampala, Uganda which is to promote the safe, secure, also: licenses operators and aviation Not Separated from regular and efficient use and development crew, provides air navigation services, Government Telephone of civil aviation inside and outside coordinates and directs search and recue +256 312 352 000 FIRs Uganda. Its secondary objectives include: services, certifies operators and aircraft, Dar es salaam Fax maximisation of revenue by providing establishes, maintains, operates and owns Khartoum Kigali +256 414 321 401 facilities and services on cost-recovery basis, aerodromes. CAA has a Board of Directors Kinshasa Email maintenance of a high quality, cost sensitive and a Management Team; with five technical [email protected] and well motivated workforce, promotion Directorates: Airports and Security, Air and support of efforts for protection of the Navigation Services, Safety, Security & Website environment and continued improvement of Economic Regulation, Finance & Accounting, www.caa.co.ug the quality of services to customers of Human Resources & Administration. its airports. In order to focus on the demands of the long -term future, a Vision,”To promote CANSO Membership Information the safest, most efficient and affordable air transport system in Africa and beyond” Focal Point Telephone was adopted. CAA remains committed to James Mubiru +256 751 413 517 the fulfillment of its mission, ”To maintain Title Email the highest standards of safety, security IT Manager [email protected] and service in Civil Aviation.”The Authority is determined to accomplish the statutory mandate assigned to it by the Government.

Standing Committee & Workgroup Participation Facilities & Human Resources Operations Standing Global Benchmarking Committee Workgroup

SMS Capability Workgroup Towers: 3 ATM Services Human Resources ACCs: 1 Workgroup Workgroup Employees: 897 AIS-AIM Quality Management Total ATCOs: Workgroup Workgroup 59 Operational ATCOs: 44 Communications Network Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 28 564 31 499 28 564 33 695 35 315 120 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER D Department of Airspace Control (DECEA)

Director General Head Office The Department of Airspace Control DECEA has an integrated civilian and Marco Aurélio Av. General Justo (DECEA) is a governmental organisation, military purpose. Accordingly, its mission is Gonçalves Mendes 160 5th Floor subordinate to the Brazilian Air Force, to manage and control the air traffic as well Rio de Janeiro - RJ that gather human resources, equipment, as to guarantee the defence of the Brazilian Total Airspace Brazil systems and infrastructure, responsible for airspace. Therefore, this integration has 22 000 000km2 CEP 20021-130 the air traffic control and airspace defence. been conceived to support military and civil Affiliation The organisation is in charge of a operations, resulting in a significant economy Telephone Not Separated from considerable portion of airspace, which of means and resources. +55 21 2101 6201 Government exceeds Brazilian 8.5 million square The same communications, navigation Fax FIRs kilometres of territory, reaching the Atlantic and surveillance means are applied to +55 21 2101 6371 FIR BS Ocean to make up 22 million square provide air traffic control services and air FIR CW Email kilometres of airspace in its liability. In defence, enabling the country to save FIR RE sectdgcea@ this way, makes available services such resources and to serve both Air Force FIR AO decea.gov.br as Aeronautical Information System, operational requirements - complying with FIR AZ Air Traffic Management, Aeronautical the rules set by the Brazilian Airspace Website Telecommunication, Aeronautical Defence Command - and the duties to www.decea.gov.br Cartography, Aeronautical Meteorology, ICAO, satisfying all the annexes referring to Flight Inspection and Search and Rescue. air traffic. CANSO Membership Information In a daily basis, more than 12,000 employees carry out multiple activities Focal Point Telephone distributed in 5 Area Control Centres (ACC), Roberto Tavares +55 21 2139 9675 42 Approach Controls (APP), 58 Air Traffic Figueiredo Control Towers (TWR), in addition to more Title Email than 900 Navaids. Director assistant cernai-presidente@ decea.gov.br

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 58 2007 371 000 000 307 000 000 308 000 000 ACCs: 5 2008 491 000 000 335 000 000 337 000 000 Employees: 12 544 2009 753 000 000 361 000 000 363 000 000 Total ATCOs: 2010 706 000 000 467 000 000 470 000 000 3 512 2011 975 000 000 497 000 000 500 000 000 Operational ATCOs: 3 512

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 780 651 1 939 144 1 995 580 2 347 325 2 794 713 121 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Department of Civil Aviation, D Republic of Cyprus (DCA Cyprus)

President Head Office The Department of Civil Aviation (DCA) is The liberalisation of Air Services for Leonidas Leonidou 27 Pindarou Str. responsible for the provision and regulation routes within the Community has been Nicosia 1060 Cyprus of Air Traffic services in the Nicosia Flight one of the major changes that came about Total Airspace Information Region and the control towers with the accession to the EU. Despite the 175 000km2 Telephone at Larnaca and Paphos airports, the short period since accession, the benefits +357 2240 4102 Affiliation development and operation of the country’s to the customer are already evident and Not Separated from Fax airports and the development of air transport are manifested lower fares and increased Government +357 2240 4220 services with third countries. Safety and choices of routes and carriers. FIRs Email Security Regulation and the implementation The process of modernising Cyprus´ Nicosia FIR/UIR director@ of European Law on air transport are also airports has proceeded with the selection dca.mcw.gov.cy among the main activities of of the private consortium, Hermes Airports, the Department. which has taken over the development and Website With the accession of Cyprus to the operation of the new airports under a B.O.T www.mcw.gov.cy/ European Union, the new Civil Aviation Law project (Build, Operate, Transfer) for a period dca N.213 (I) 2002, which is fully harmonised of 25 years. In the meantime the consortium with the acquis communautaire on Air will also operate the existing facilities, which transport, entered into force. The adoption have already undergone improvements, and implementation of the acquis is a until construction of the new airports CANSO Membership Information continuous process therefore the DCA is completed. follows closely the developments in the EU Focal Point Telephone so that it implements new Regulations and Nicos Nicolaou +357 2240 4180 Directives expediently and effectively. Since the air transport environment is dynamic Title Email and there is a change in Regulation, the Chief Operations nnicolaou@dca. Department follows closely the development Officer mcw.gov.cy on this matter.

Facilities & Human Resources

Towers: 2 ACCs: 1 Employees: 300 Total ATCOs: 110 Operational ATCOs: 100

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 241 899 271 181 266 879 283 318 279 524 122 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER D DFS Deutsche Flugsicherung GmbH (DFS)

President Head Office DFS is a State-owned company under navigation systems. The business units of Dieter Kaden Am DFS-Campus 10 private law and has 5,900 employees. DFS Deutsche Flugsicherung GmbH have to 63225 Langen Founded in 1993, DFS Deutsche perform a number of different tasks. Total Airspace Germany Flugsicherung GmbH is the successor to Controlling air traffic from the towers and 394 000km2 the Federal Administration of Air Navigation control centres is the core business of the Telephone Affiliation Services, a government authority which had German air navigation services. Apart from +49 6103 707 0 Separated from existed for 39 years. To do this, the German performing day-to-day activities, DFS also Government Fax Bundestag had to change the German develops air traffic management systems, +49 6103 707 1396 FIRs Constitution and the German Aviation surveillance systems as well as navigation FIR Bremen Email Act. Since January 1993, DFS has been aids. DFS compiles flight-related data and FIR Langen [email protected] controlling air traffic in Germany. uses it for its products and services, such FIR München Staff coordinate approximately 10,000 as aeronautical maps and charts and its pre- Website UIR Rhein aircraft movements in German airspace flight information service. In its Academy, www.dfs.de every day, and about 3 million movements DFS trains a large number of new air traffic per year. Germany has the highest traffic controllers every year. In addition, DFS volume in Europe. DFS operates control shares its know-how with other companies centres in Langen, Bremen, Karlsruhe and by providing consultancy services. Munich. In addition, DFS staff work in the CANSO Membership Information control towers of the 16 international airports in Germany, as well as at the Eurocontrol Focal Point Telephone Centre in Maastricht, the Netherlands. Ruediger Schwenk +49 6103 707 4145 DFS provides training and consultancy Title Email services around the world and develops Head of International ruediger.schwenk@ and sells air traffic control, surveillance and Affairs dfs.de

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 16 2008 1 095 440 000 1 183 490 000 1 155 010 000 ACCs: 4 2009 1 114 870 000 1 265 070 000 1 243 060 000 Employees: 5 938 2010 1 166 660 000 1 265 070 000 1 241 760 000 Total ATCOs: 1 723 Converted to USD using the rate of 31 Dec 2011 Operational ATCOs: 1 716

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 3 115 000 3 150 000 2 927 000 2 971 000 3 061 000 123 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER DHMI D

CEO Head Office DHMI’s vision in the provision of the civil Mr. Orhan Birdal Konya Yolu Üstü, aviation activities is to provide air navigation Etiler 06330, Ankara, services and operate aerodromes in order to Affiliation Turkey achieve “the best” at world level, as a safe, Not Separated from high-quality, dynamic, cost-efficient and Government Telephone environment-friendly organisation. +90 312 204 0000 DHMI’s mission is to follow up modern Fax aviation technology, be open to new +90 312 220 976 technical and operational developments, Website carry out short and medium term planning, www.dhmi.gov.tr ensure high quality training of staff and take adequate measures with the aim of providing a better service. The DHMI is a public-owned enterprise set up to produce and market services of a monopolistic nature, deemed to be privileged services in view of the public service that it renders, the capital for which CANSO Membership Information is entirely paid by the state, and which is associated with the Ministry of Transport. Focal Point Telephone Ayhan Öztekin +90 312 204 2290 Title Email Air Traffic Manager aoztekin@ dhmi.gov.tr

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 36 2007 69 025 900 367 924 000 367 924 000 ACCs: 2 2008 90 642 900 383 795 000 383 795 000 Employees: 4 822 2009 100 124 000 396 946 000 396 946 000 Total ATCOs: 2010* 123 186 000 500 388 000 500 388 000 748 Operational ATCOs: * Expected 685 Converted to USD using the rate of 31 Dec 2011

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 732 133 792 051 856 861 965 110 1 036 580 124 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER D DSNA

Director Head Office DSNA provides air navigation services Maurice Georges 50, rue Henri Farman (ATS, CNS, AIS) through five area control 75720 Paris cedex 15 centres and twelve regional divisions. Total Airspace France The ACCs are located at Athis-Mons 1 000 000km2 (Paris ACC), Reims, Aix-en-Provence Telephone Affiliation (Marseille ACC), Bordeaux and Brest. +33 (1) 5809 4902 Not Separated from The nine regional divisions located Government Fax mainland manage 80 airports, and the three +33 (1) 5809 4903 FIRs regional divisions located overseas manage FIR Paris Email 6 airports. FIR Reims maurice.georges@ In 2011, the ATS units operated by DSNA FIR Marseille aviation-civile.gouv.fr controlled 3,009,230 flights. Peak day was FIR Bordeaux recorded on July 11th, 2008, when they Website FIR Brest handled 10,018 flights. www. UIR France In the framework of the Single European developpement- FIR Cayenne Sky, DSNA is one of the seven ANSPs durable.gouv.fr/- FIR Tahiti implementing the Functional Airspace Block Navigation-aerienne-. Europe Central (FABEC) and is one of the six html ANSPs contributing to the SESAR research and development programme. CANSO Membership Information

Focal Point Telephone Michel Rocca +33(1) 5809 4282 Title Email Head of International michel.rocca@ Affairs aviation-civile.gouv.fr

Facilities & Finances in USD Human Resources Standing Committee & Workgroup Participation Operating costs ATM-related revenue Total annual revenue Safety Standing AIS-AIM Committee Workgroup Towers: 86 2007 1 512 370 000 1 488 280 000 1 750 980 000 Environment Policy Standing ACCs: 5 2008 1 628 580 000 1 843 530 000 1 857 750 000 Workgroup Committee Employees: 7 846 2009 1 661 680 000 1 857 110 000 1 870 790 000 Business Global Benchmarking Total ATCOs: 2010 1 718 190 000 1 944 670 000 1 966 050 000 Performance Workgroup 4 319 Workgroup Operational ATCOs: Human Resources Quality Management 3 964 Workgroup Workgroup

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 3 046 404 3 047 060 2 827 604 2 834 412 3 009 230 125 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER ENAV S.p.A E

CEO Head Office ENAV S.p.A. is a joint-stock company operational infrastructures; Massimo Garbini Via Salaria, 716 totally controlled by the Ministry of • Flight inspection services of radio 00138 Roma, Italy Economics and Finance and under the nav-aids, broadcasting and surveillance Total Airspace vigilance of the Ministry of Transport. ENAV systems for Air Traffic Services; 734 000km2 Telephone S.p.A. is the Company to which the Italian • Training of ATM personnel. +39 068 1661 Affiliation State delegates the management and Staffed by 3276 employees, ENAV Separated from Fax control of general air traffic (GAT) in Italy and S.p.A., with H.Q. in Rome, has 4 Area Government +39 068 166 2293 provides: Control Centers (Rome/Ciampino, Milan/ FIRs Email • Air Traffic Services (ATS) including Air Linate, Padua and Brindisi) and 39 airports. Milano relazioniesterne@ Traffic Control Service (ATC), Flight ENAV S.p.A. participates, manages, Roma enav.it Information Service (FIS) and Alerting coordinates and contributes to several Brindisi Service (ALRS); international projects and large scale Website • Aeronautical Information Service and research, development and validation www.enav.it related publications (AIS); activities. ENAV S.p.A. experts are involved • Meteorological Services for Air in the most important international working Navigation (MET); groups dealing with CNS/ATM matters. • Communication, Navigation, R&D projects and activities are aimed Surveillance Services (CNS); to CNS/ATM systems pre-operational CANSO Membership Information • Associated supporting services: implementation and to technical co-operation • Airspace Management, Airspace with international organisations. Focal Point Telephone Design and Air Traffic Capacity Moreover, ENAV is among the main Alessandro Ghilari +39 068 166 2143 Planning; players within SESAR Joint Undertaking. Title Email • Flight procedures design and obstacle ENAV S.p.A. has also the possibility to offer International alessandro.ghilari@ analysis; to other companies consultancy services Activities Office enav.it • ATM system definition, acquisition, to support the initial phases of ATSU operation and maintenance of implementation.

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Policy Standing Committee Committee Operating costs ATM-related revenue Total annual revenue Safety Standing Global Benchmarking Committee Workgroup Towers: 39 2007 680 000 000 598 000 000 736 000 000 AIS-AIM Quality Management ACCs: 4 2008 716 000 000 595 000 000 764 000 000 Workgroup Workgroup Employees: 3 276 2009 726 000 000 555 000 000 765 000 000 Environment Total ATCOs: 2010 743 000 000 604 000 000 797 000 000 Workgroup 1 787 2011 769 000 000 618 000 000 817 000 000 Roma Area Control Centre Operational ATCOs: 1 573

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 779 284 1 735 963 1 647 390 1 711 605 1 725 659 126 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER E Estonian Air Navigation Services (EANS)

Chairman Head Office EANS’ mission is to provide safe, Tanel Rautits Kanali Tee Põik 3, good quality, environmentally-friendly, Rae Küla, internationally competitive, dynamically Total Airspace Rae Vald, Ee-10112, developing air traffic services as well as 77 100km2 Harjumaa to contribute to the National Defence Affiliation Estonia requirements to advocate the sovereignty Not Separated from of the national airspace. Telephone Government +372 625 8230 FIRs Fax Tallinn +372 625 8200 Email [email protected] Website www.eans.ee

CANSO Membership Information

Focal Point Telephone Tanel Rautits +372 625 8230 Title Email Chairman of [email protected] Management Board / CEO

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 2 2007 8 000 000 14 000 000 14 000 000 ACCs: 1 2008 9 000 000 15 000 000 15 000 000 Employees: 159 2009 9 000 000 13 000 000 13 000 000 Total ATCOs: 2010 10 000 000 13 000 000 13 000 000 66 2011 11 000 000 15 000 000 15 000 000 Operational ATCOs: 66

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 156 136 176 464 156 518 160 723 182 979 127 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER A Federal Aviation Administration F Air Traffic Organization

Deputy Chief Head Office The FAA is a federal agency in the U.S. Operating Officer 800 Independence Department of Transportation. The Air Rick Ducharme Avenue, SW Traffic Organization is the service provision Washington, DC branch of the FAA and is responsible for 20591 moving air traffic safely and efficiently. Total Airspace Our customers are commercial and private 75 110 000km2 aviation and the military. Our employees Telephone Affiliation are the service providers: The 35,000 +1 866 835 5322 Not Separated from controllers, technicians, engineers and Government Fax support personnel whose daily efforts keep +1 202 267 3505 FIRs the airplanes moving. Oakland Email New York www.faa.gov/ Mission Anchorage contact/ The FAA/ATO mission is to provide a San Juan safe, efficient, responsive air transportation Website system that serves the Nation and supports www.faa.gov the global aviation community.

CANSO Membership Information Vision Give the world new ways to fly - Focal Point Telephone through people, technology and innovation. Leah Moebius +1 202 385 8969 Title Email Aviation Technical leah.moebius@ Systems Specialist faa.gov - Europe, Africa, Middle East & Global Forums Facilities & Finances in USD Human Resources Standing Committee & Workgroup Participation

Operating costs ATM-related revenue Total annual revenue Operations Future SMS Standing Development Towers: 512 2007 7 688 576 400 - - Committee Workgroup ACCs: 21 2008 8 590 747 945 - - Safety Standing SMS Performance Committee Workgroup Employees: 34 911 2009 8 785 197 953 - - SMS Capability ATM Services Total ATCOs: 2010 9 313 332 144 - - Workgroup Workgroup 18 001

Operational Safety Collaborative Operational ATCOs: Workgroup Airspace Workgroup 18 001 Operational AIS-AIM Performance Workgroup Annual IFR Movements Workgroup Annual IFR Movements Environment Business Workgroup Performance Workgroup Policy Standing Global Benchmarking Committee Workgroup Human Resources Quality Management Workgroup Workgroup Communications Network 2007 2008 2009 2010 2011 17 486 907 17 090 622 15 857 866 16 123 364 15 539 009 128 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER F Finavia Corporation

CEO Head Office Finavia Corporation is public limited Kari Savolainen Air Navigation company owned by the State. Finavia is Services customer friendly and profitable growing Total Airspace P.O. Box 50 company that is constantly reforming its 415 000km2 01531 Vantaa operations, and has competent, motivated Affiliation Finland and service oriented personnel. Finavia’s Not Separated from strategy is to respond to the growth of Telephone Government traffic and the increasing need for mobility of +358 20 708 000 FIRs people and products, the growing demands Fax Finland for cost efficiency and the needs of air traffic +358 20 708 2298 in various parts of Finland. Email Finavia provides air navigation services tietopalvelu@ and maintain 25 airports in Finland. Finavia finavia.fi achieves its objectives by means of five key business areas included in the strategy: Website Airport Operations, Air Navigation Services, www.finavia.fi Commercial Operations and subsidiary companies for ground and passenger CANSO Membership Information services and real estate operations.

Focal Point Telephone Heikki Jaakkola +358 20 708 2240 Title Email Vice President, heikki.jaakkola@ International Affairs, finavia.fi ANS

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Quality Management ATM Environment Workgroup Workgroup Operating costs ATM-related revenue Total annual revenue Safety Standing Human Resources Towers: 25 Committee Workgroup 2007 218 400 000 60 100 000 294 100 000 ACCs: 1 Global Benchmarking 2008 230 200 000 63 100 000 317 600 000 Workgroup Employees: 1 639 2009 230 100 000 60 600 000 304 200 000 Total ATCOs: 2010 240 000 000 54 600 000 282 000 000 300 2011 236 600 000 61 100 000 318 200 000 Operational ATCOs: 262

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 239 427 255 022 235 810 236 414 263 334 129 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER General Authority of Civil G Aviation (GACA)

President of the Head Office The General Authority of Civil Aviation General Authority of P.O BOX 887 (GACA) is the authorised entity that are Civil Aviation Jeddah 21165 responsible for air transport regulations, His Highness Prince K.S.A airport operations and the provision of air Fahd bin Abdullah navigation services in Kingdom of Saudi Telephone Arabia. GACA is undergoing currently major Total Airspace +966 26 405 000 transition to become fully independent 2 167 700km2 Fax organisation operating on commercial basis. Affiliation +966 26 401 477 The Council of Ministers has approved the Not Separated from Email transformation of ANS strategic business Government habudaowd.gaca. unit to an independent company with its own FIRs gov.sa board of directors. Jeddah A transformation project team has been Website established to manage ANS transformation www.gaca.gov.sa to corporate ties government entity.

CANSO Membership Information

Focal Point Telephone Hazim Abudaowd +966 26 717 717 Title Email DG System habudaowd@ Engineering gaca.gov.sa Directorate

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing ATM Services Committee Workgroup Operating costs ATM-related revenue Total annual revenue Safety Standing AIS-AIM Committee Workgroup Towers: 14 2007 - - 240 000 000 Business Global Benchmarking ACCs: 2 2008 - - 244 000 000 Performance Workgroup Employees: 1 800 2009 - - 240 000 000 Workgroup Total ATCOs: 2010 - - 360 000 000 Communications 612 Network 2011 - - 370 000 000 Operational ATCOs: 436 Jeddah ACC Building Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 752 000 803 000 994 000 883 000 933 000 130 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER G General Civil Aviation Authority (GCAA)

Director General Head Office The Sheikh Zayed Air Navigation Centre term conflict detection to optimise traffic Saif Al Suwaidi United Arab of the General Civil Aviation Authority handling. Voice communication is fully Emirates, Abu Dhabi, (GCAA) of the United Arab Emirates is digital from microphone to antenna and Total Airspace P.O Box 666 the largest and most advanced air traffic connected externally through IP VPN with 125 000km2 management facility in the Middle East. several layers of redundancy to ensure Telephone Affiliation The Main ACC building has a 600m2 ATC maximum availability. The GCAA is quickly +971 25 996 999 Not Separated from room with sufficient sector suites with the becoming a regional reference for pioneering Government Fax latest technology to accommodate traffic in areas such as integration of ADS-B in +971 50 599 6883 FIRs growth for 20 years or a total traffic volume the surveillance picture through the ARTAS United Arab Emirates Email exceeding 2 million annual movements. tracker, which is operational since 1st June [email protected] The new equipment includes ATM display 2009, design and operational implementation system, ARTAS and AMHS from Comsoft, of RNAV 1 routes both for en-route and in Website while integrated voice communication terminal environments. www.gcaa.gov.ae is supplied by Park Air Systems and the Together, these modernisation MicroNav ATC simulator, installed in the programmes serve to alleviate traffic Emergency ACC. congestion, minimise delays, shorten routes The Centre has a total of 76 working and create the capacity necessary for positions for live ACC, military liaison and sustained growth in air traffic necessary for CANSO Membership Information emergency cum training roles. The ATM the economic well-being of the country. system permits flexible sectorisation to Focal Point Telephone task individual air traffic controllers in the Ahmed Al Jallaf +971 25 996 888 most safe and efficient manner and with Title Email a number of modern tools such as arrival Executive Director [email protected] and stack managers as well as short Air Navigation Services

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

2007 31 000 000 41 000 000 56 000 000 ACCs: 1 2008 37 300 000 45 000 000 62 000 000 Employees: 220 2009 68 200 000 48 000 000 69 600 000 Total ATCOs: 2010 87 000 000 54 000 000 74 200 000 108

Shaikh Zayed Air Navigation Centre in Abu Operational ATCOs: Dhabi 93

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 481 000 530 000 580 000 644 000 693 000 131 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Hellenic Civil Aviation Authority H (HCAA)

Governor Head Office The Hellenic Civil Aviation Authority • Application of standards, regulations Mr. Ionannis Hellenic Civil Aviation (CAA) is a Civil Service under the Ministry of and requirements for aircraft Anrianopoulos Authority P.O.B. Transport and Communications. exploitation and operation 70360, 16610 Its mission is the organisation, • Inspection of aircraft and Civil Affiliation Glyfada development and control of Greece’s air Aviation crew suitability and granting Not Separated from Greece transport infrastructure. of the relevant certificates and Government Activities include: licenses Telephone • Air navigation (Air Traffic • Establishment and operation of the +30 210 891 6000 Management, Telecommunications, Hellenic airports Email Support, installation and operation • Formulation of air transport [email protected] of aeronautical telecommunications legislation Website and air navigation aids) • Actions to ensure the inflow of www.hcaa.gr • Provision of aeronautical information financial resources in return for the • Organisation of the Hellenic Air services provided to aircraft and Space passengers, as well as to ensure • Development of international administrative and financial support aviation relations and participation in for its services. International Organisations CANSO Membership Information • Handling and development of air transport inside the country Focal Point Telephone and abroad Vasileios Tagkalos +30 210 891 6135 Title Email Head, ATS Division [email protected]

Facilities & Human Resources

Towers: 18 controlled, 15 (AFIS) 13 (military that provide ATS to GAT) ACCs: 2 Employees: 680 Total ATCOs: 520

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 602 889 622 873 625 928 654 638 655 655 132 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER H HungaroControl

CEO Head Office HungaroControl Private Limited Company The changes of the business environment Kornél Szepessy H - 1675 Budapest, is a 100% State owned enterprise providing are monitored and handled by the use of POB 80. air navigation services in the Hungarian the most advanced corporate governance Total Airspace Hungary Airspace. The company’s mission is to systems and procedures along with the 93 030km2 maintain safe and reliable service in an continuous development of the Telephone Affiliation efficient, customer oriented and corporate culture. + 361 293 4444 Solely owned by the transparent manner. Our aim is to keep step with the Hungarian State Fax Its world class technology, services and continuously and globally changing ANS + 361 293 4343 FIRs developments make HungaroControl one business, and to comply with the various Budapest Email of the most efficient and most reliable air challenges with our professional team. info@ navigation service providers of hungarocontrol.hu Central-Europe. HungaroControl is an active promoter of Website integration within the Single European Sky. www. The organisation has a new knowledge hungarocontrol.hu centre which includes the Centre of Research, Development and Simulation with its unique technology and capacity in the CANSO Membership Information region as well as the Entry Point Central ATS Academy which uses the highly recognised Focal Point Telephone Scandinavian educational system. Andrea Glodi + 361 293 4093 Title Email Head of External andrea.glodi@ Relations hungarocontrol.hu

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing ATM Services Committee Workgroup Operating costs ATM-related revenue Total annual revenue Safety Standing AIS-AIM Committee Workgroup Towers: 1 2007 76 000 000 68 000 000 80 000 000 SMS Capability Environment ACCs: 1 2008 92 000 000 82 000 000 91 000 000 Workgroup Workgroup Employees: 658 2009 96 000 000 99 000 000 105 000 000 Future SMS Policy Total ATCOs: 2010 121 000 000 116 000 000 125 000 000 Development Standing 165 Workgroup Committee 2011 119 000 000 108 000 000 127 000 000 Operational ATCOs: Business Global Benchmarking 156 Performance Workgroup Workgroup Annual IFR Movements Human Resources Quality Management Annual IFR Movements Workgroup Workgroup Communications Network

Centre of Research, Development and Simulation in Budapest.

2007 2008 2009 2010 2011 615 000 621 000 607 000 621 000 616 000 133 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER ISAVIA I

CEO ANS Head Office ISAVIA is a state limited company that Long-range communications are provided Ásgeir Pálsson Reykjavik Airport, is responsible for operating Air Navigation by Iceland Air Radio a division of ISAVIA 101 Reykjavik, Services and Airports in Iceland including ANS, that operates a system of High Affiliation Iceland Airport terminals. The CEO of ISAVIA is Frequency and VHF facilities in addition to an Not Separated from Mr. Björn Ó. Hauksson. ISAVIA ANS is run AFTN/CIDIN switching node. Government Telephone functionally separate from the Airports In addition to these services ISAVIA ANS +354 (424) 4118 and terminals. operates Control Towers and Approach Fax The mission of ISAVIA ANS is to ensure Services at Iceland’s 3 Controlled Airports +354 (562) 4599 that safe and reliable air navigation services and supports the CNS infrastructure on all Website are provided for a very large oceanic control airports in Iceland. www.isavia.is area that extends over Reykjavik FIR and a large part of the Sondrestrom FIR. The total control area exceeds 5 million sq. km. and is one of the largest of its kind in the world. The company operates a highly modern Area Control Center located at Reykjavik Airport in addition to the required communications infrastructure that provides CANSO Membership Information continuous connectivity with aircraft over the high seas as well as on domestic routes over Focal Point Telephone Iceland. Radar surveillance is available in an Asgeir Palsson +354 (424) 4000 area extending from Scotland to Greenland Title Email across Iceland and the Faroe Islands. CEO [email protected]

Facilities & Human Resources

Towers: 3 ACCs: 1 Employees: 225 Total ATCOs: 106 Operational ATCOs: 94

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 105 414 110 366 101 503 145 275 111 490 134 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER I Irish Aviation Authority (IAA)

CEO Head Office The Irish Aviation Authority (IAA) was vast experience available within the IAA to Eamonn Brennan Irish Aviation established as a commercial state-sponsored provide a wide range of consultancy Authority body on 1 January 1994 under the Irish services worldwide. Total Airspace The Times Building Aviation Authority Act, 1993. It is responsible The IAA ensures that Irish civil 500 000km2 11-12 D’Olier Street for the provision of air traffic management aviation operates to safety standards set Affiliation Dublin 2 services in Irish controlled airspace and the internationally, principally by the International Not Separated from safety regulation of the Irish civil Civil Aviation Organization (ICAO), European Telephone Government aviation industry. Joint Aviation Authorities (JAA), Eurocontrol, +353 16 031 500 FIRs IAA safety regulatory services includes: the European Civil Aviation Conference Fax Shannon • Aircraft airworthiness certification (ECAC), The European Aviation Safety +353 61 366 097 Northern Oceanic and registration Agency (EASA), and the European Union. Transition Area Email • Licensing of personnel and Shannon Oceanic [email protected] organisations involved in aircraft Management Team Transition Area maintenance • Eamonn Brennan, Chief Executive Website • Licensing of pilots, air traffic • Denis Daly, Deputy Chief Executive www.iaa.ie controllers and aerodromes & Chief Financial Officer • The approval and surveillance of air • Philip Hughes, Director Technology carrier operating standards. & Training CANSO Membership Information • Kevin Humphreys, Director Safety The IAA also provides training and Regulation Focal Point Telephone consultancy services to a wide range of • Brendan Mulligan, Director Human Ronnie Fallon +353 16 031 119 international clients. Using its purpose- Resources Title Email built training centre, the IAA delivers • Aideen Gahan, Company Secretary Manager Airspace [email protected] highest standard technical training to its • Donie Mooney, Director Operations and Navigation own staff and international customers. • Paddy Kennedy, General Manager, The Consultancy department draws on the Corporate Affairs

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 3 2007 183 563 160 185 042 880 203 600 760 ACCs: 2 2008 200 183 280 197 119 560 220 021 560 Employees: 695 2009 195 259 680 189 625 920 212 712 720 Total ATCOs: 2010 202 711 080 189 625 920 222 404 160 311

Operational ATCOs: 242

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 575 092 578 865 508 788 488 302 no data 135 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Kazaeronavigatsia K

Director General Head Office The overriding priority of a digital data transmission network between Sergey D. Kulnazarov Kabanbay Batyr Kazaeronavigatsia, the Republic of all navigation units of Kazakhstan including dangyly 119, Esil Kazakhstan’s National Air Navigation ground and satellite segments of data links Total Airspace audany, 010014, Services Provider (ANSP), is rendering a with automatic selection of correct path. 2 717 000km2 Astana safe service over the 2.7 million square Given the challenges that Affiliation The Republic of kilometers of controlled airspace through 88 interoperability, cooperation and partnership Not Separated from Kazakhstan international air routes handling traffic flows will bring as a result of air navigation Government from South-East Asia and China to Europe. services providers actions, our company Telephone The 2012 is vital for finalising the continues to optimise air navigation FIRs +7 7172 773 404 Aktobe creation of the National ATM System which infrastructure based on the experience Fax Almaty will consist of three consolidated ATC of deployment of the most advanced +7 7172 773 566 Astana centers: Astana, Aktobe and Almaty. This and leading-edge technologies enabling Shymkent Email also includes transition of air traffic control procedures harmonisation, improvement of [email protected] from all of 15 remote control towers which effectiveness and environment protection, will be a part of ATC Centers. The national achievement of interoperability with the Website system will enable to form seamless global ATM system. www.ans.kz airspace over entire Kazakhstan territory on a single hardware and software. CANSO Membership Information The new National ATM System is based on communications and data link network. Focal Point Telephone The need in development of own reserved Vladimir Koshmanov +7 7172 773572 communication network was attributed Title Email to large distances between navigation ATM Department [email protected] units, sparse population and technical backwardness of many remote communities in the Republic. Kazaeronavigatsia has built

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 18 2007 59 754 000 87 222 000 88 172 000 ACCs: 4 2008 72 521 000 95 619 000 96 132 000 Employees: 2 186 2009 61 877 000 86 374 000 86 798 000 Total ATCOs: 2010 75 295 000 115 753 000 116 253 000 753 2011 82 290 000 136 410 000 136 953 000 New ATC Centre in Almaty Operational ATCOs: 591

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 151 381 161 405 153 706 172 937 201 951 136 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER K Kenya Civil Aviation Authority

Director General Head Office Kenya Civil Aviation Authority (KCAA) was Vision Col. (Rtd) Hilary K. P.O. Box 20163, established on 24th October 2002 by the To be a model of excellence in Kioko Nairobi 00100 Civil Aviation (Amendment) Act, 2002 with civil aviation. Kenya the following primary functions: Mission Total Airspace • Regulation and oversight of Aviation To develop, regulate and manage a safe, 817 300km2 Telephone safety & Security efficient and effective civil aviation system +254 (20) 827 475 Affiliation • Economic regulation of Air services and in Kenya. +254 (20) 827 470 Separated from development of Civil Aviation Government Fax • Provision of Air Navigation Services Strategic Objectives +254 (20) 827 808 • Training of Aviation personnel • Achieve an effective and sustainable +254 (20) 822 300 safety and security oversight system. KCAA operations are guided by the • Develop an effective and sustainable air Email provisions of the convention on international transport system. [email protected] civil aviation and the related ICAO Standards • Ensure safe, orderly and expeditious Website AndÂ Recommended Practices (SARPs) flow of air traffic. www.kcaa.or.ke and the Kenya civil Aviation Act, Cap 394, • Attract and retain competent, motivated the civil aviation regulations, procedure and and performance driven human capital. practices. • To be a financially sustainable Authority. CANSO Membership Information • Enhancement of Customer Service Mandate • Establish an international aviation Focal Point Telephone To plan, develop, manage, regulate and training centre of excellence Reuben Lubanga +254 (20) 827 475 operate a safe, economically sustainable Title Email and efficient civil aviation system in Kenya, Director ANS [email protected] in accordance with the provisions of the civil aviation Act, Cap. 394.

Facilities & Finances in USD Human Resources

Total ATCOs: 145 Operating costs ATM-related revenue Total annual revenue

2007 3 807 091 20 536 000 22 784 467 2008 4 990 583 20 485 597 23 085 884 2009 5 120 778 23 720 067 26 488 755 2010 5 116 836 25 139 927 28 509 632 2011 5 854 995 28 918 872 32 180 332

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 306 562 282 132 286 353 319 402 318 101 137 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Latvijas Gaisa Satiksme (LGS) L

Chairman Head Office The main goal of the State Joint Stock Davids Taurins LGS, International Company Latvijas Gaisa Satiksme (LGS) is Airport, Riga, to provide airspace users with effective and Total Airspace LV-1053, Latvia reliable air navigation services maintaining 95 300km2 the required flight safety as a high Telephone Affiliation priority task. +371 67 300 950 Separated from As an enterprise operating in the field of Government Fax civil aviation, LGS is subject to the Ministry +371 67 300 970 FIRs of Transport of the Republic of Latvia. Riga Email LGS provides air navigation services [email protected] to customers in an open and transparent manner. Flight safety and customer Website satisfaction are the main focuses of the www.lgs.lv Company. LGS provides all airspace users with equal quality services. Air navigation charges are the main revenue source, as LGS does not receive any financing from the State budget. CANSO Membership Information LGS was founded in 1991 as an Air Navigation Services Enterprise with 100% Focal Point Telephone state ownership. Vadim Stroitelev +371 67 300 634 Title Email Deputy Head of Vadims.Stroitelevs@ Development lgs.lv Department

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Safety Standing Committee Operating costs ATM-related revenue Total annual revenue Environment Workgroup Towers: 1 2007 7 001 998 25 314 153 27 527 767 Policy Standing ACCs: 1 2008 6 842 424 27 755 232 28 231 242 Committee Employees: 354 2009 6 128 448 28 765 840 29 256 789 Total ATCOs: 2010 7 768 556 28 330 860 29 091 817 125 2011 11 459 731 30 955 146 31 590 899 Operational ATCOs: 77

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 202 282 224 946 206 222 214 412 236 364 138 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER L Letové prevádzkové služby (LPS SR)

CEO Head Office LPS is an air navigation services provider LPS is one of the participants working on Miroslav Bartoš Letisko M.R. within the Slovak airspace and at assigned joint implementation plan for establishment Štefánika international aerodromes. It is the holder of and operation of a functional airspace block Total Airspace 823 07 Bratislava the Certificate pursuant to the Regulation in the upper and lower airspace of seven 49 035km2 Slovakia of the European Parliament and of the countries (FAB CE). Affiliation Council (EC) 550/2004 in the field of ATS, The mission of LPS is stated in the Telephone Not Separated from CNS and AIS. In addition, under authority Strategic Business Plan: “Constantly improve +421 2 4857 2100 Government of the Ministry of Transport, Posts and the safety, expeditiousness and orderly flow Fax FIRs Telecommunications, LPS is charged with of air traffic with the minimum possible +421 2 4857 2105 Bratislava - LZBB the co-ordination of Search and Rescue costs, paying due respect and protection to Email service. LPS provides all services in line with air passengers and to the environment.” [email protected] ICAO and national rules. Moreover, the Safety Management Website System and Quality Management System www.lps.sk have been implemented throughout the company. The service provision is supported by the state-of-the-art ATM technologies including advanced communication, CANSO Membership Information navigation and surveillance systems.

Focal Point Telephone Augustín Lamprecht +421 2 4857 2610 Title Email Head of AIM augustin.lamprecht@ lps.sk

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing ATM Services Committee Workgroup Operating costs ATM-related revenue Total annual revenue Safety Operational Standing Performance Towers: 5 2007 12 841 663 48 607 131 50 469 106 Committee Workgroup ACCs: 1 2008 15 673 895 65 840 101 69 555 253 Future SMS AIS-AIM Employees: 497 2009 18 547 018 64 684 003 68 214 448 Development Workgroup Workgroup Total ATCOs: 2010 18 305 068 67 076 038 69 844 029 122 SMS Performance Global Benchmarking 2011 24 933 370 73 499 854 76 645 372 Workgroup Workgroup Operational ATCOs: 120 Human Resources Quality Management Workgroup Workgroup Annual IFR Movements Communications Annual IFR Movements Network

2007 2008 2009 2010 2011 324 453 345 242 337 054 370 312 381 833 139 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Luchtverkeersleiding Nederland L (LVNL)

CEO Head Office LVNL founds the organisation of its Paul Riemens PO Box 75200 services on a dialogue with all stakeholders, 1117 ZT Schiphol always seeking the optimum balance Total Airspace Airport between- conflicting- interests and 90 000km2 Amsterdam, the demands. Aiming for result is the key: Affiliation Netherlands creating an added value with a favourable Independent costs/benefits relation for the stakeholder. Telephone Administrative Body LVNL wants to operate as an +31 20 406 2000 with own legal independent, authoritative professional personality Fax service provider within the aviation sector. +31 20 406 648 4999 FIRs Besides, we give a clear substantiation on Amsterdam Email our position in the complexity of stakeholder communications@ demands. Demands pertaining to safety, lvnl.nl capacity and environment. A company that openly accounts of its achievements. From Website this position LVNL works on its future in a www.lvnl.nl rapidly changing world.

CANSO Membership Information

Focal Point Telephone Patricia Bier +31 65 185 1782 Title Email Senior Advisor [email protected] International Affairs

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue Policy Standing Global Benchmarking Committee Workgroup Towers: 4 2007 158 823 000 157 072 000 159 367 000 Quality Management Communications ACCs: 1 2008 168 089 000 160 908 000 165 038 000 Workgroup Network Employees: 894 2009 185 248 000 155 606 000 163 794 000 Total ATCOs: 2010 15 720 000 1 610 000 1 708 000 221 2011 1 670 000 1 737 000 1 813 000 Operational ATCOs: 179

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 555 579 536 016 492 559 493 863 527 333 140 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER L The LFV Group B

DG/CEO Head Office The Air Navigation Services (ANS) LFV and Naviair are developing a Thomas Allard SE 601 79 Division of the LFV Group is responsible common organisation for en-route services Norrköping for the provision and development of Air in Denmark and Sweden (NUAC) to Affiliation Navigation Services in Sweden. We provide provide services in a Swedish-Danish FAB Not Separated from Telephone ATS, CNS and AIS and task SMHI (Swedish that is a first step towards a coming FAB Government +46 11 19 20 00 Meteorological and Hydrological Institute) to covering the airspace from Greenland and Fax provide MET. All services, except MET, are Iceland in the west to Finland and Estonia +46 11 19 26 40 provided for both civil and military traffic, as in the east (NEFAB). The NEFAB is one Email there is no military ANSP in Sweden. part of the North European ANS Provider [email protected] Our Mission Statement, “We support initiative (NEAP) that is also developing e. safe, flexible and cost effective Air g. a common Master Plan for the seven Website Navigation Services with the Customer in participating providers. www.lfv.se focus” supports our Vision that is “To be a Together with Naviair and the Irish respected and strong north-European ANSP Aviation Authority, LFV is also a partner and thus an attractive partner for in the COOPANS agreement with Thales other ANSPs”. ATM, with Austrocontrol about to join. The objective of COOPANS is to facilitate the joint procurement of upgrades to our existing CANSO Membership Information common ATM systems to meet the coming SESAR demands. Focal Point Telephone LFV is, together with Avinor and Naviair, Niclas Gustavsson +46 11 19 22 73 the owner of “Entry Point North” (EPN), the Title Email Nordic ATS Academy. Head of “Corporate niclas.gustavsson@ Business lfv.se Development”

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 28 2007 238 890 766 208 340 937 254 405 197 ACCs: 2 2008 266 615 532 229 280 505 279 200 856 Employees: 1 170 2009 296 973 342 261 128 723 313 738 686 Total ATCOs: 2010 318 118 963 307 701 588 336 984 516 750 2011 330 173 181 323 492 352 364 276 694 Operational ATCOs: 564

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 701 975 726 195 643 886 654 885 706 417 141 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Luxembourg ANA L

Director Head Office Lux ANA is a customer-oriented and Ender Ulcun PO BOX 273, L-2012 state-owned enterprise that is reforming its Luxembourg operations and has competent, motivated, Affiliation and service oriented personnel. Not Separated from Telephone Lux ANA’s strategy is to respond to the Government +352 4798 22000 growth in traffic, the demands for cost Email efficiency and the needs of air traffic within [email protected] the FABEC community and thus contributing Website to shape European Air Traffic Management www.airport.lu of the future. Safety is our highest priority and in addition we continuously work to minimise our environmental impact.

CANSO Membership Information

Focal Point Telephone Roland Reiser +352 4798 23001 Title Email Head of AIS roland.reiser@ airport.etat.lu

Facilities & Human Resources

Towers: 1 ACCs: 0 Employees: 180 Total ATCOs: 48 Operational ATCOs: 40

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 59 022 59 395 58 711 58 394 63 754 142 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER M Maldives Airports Company Limited

CEO & MD Head Office Established on 1st January 1994, Following this change, on 23rd March Mohamed Ibrahim Corporate Office Maldives Airports Company (MACL) is a 2011, the government represented by Hulhule 22000 financially and administratively independent Ministry of Transport and Communication, Total Airspace Republic of Maldives state enterprise owned 100% by the formally designated Maldives Airports 1 371 618km2 Government of Maldives, primarily for the Company as the sole provider of air Telephone Affiliation operation, maintenance and development navigation services in the Male’ Flight +960 3338800 Not Separated from of Male’ International Airport and the Information Region and at all country within Government Fax provision of air navigation services inside airports, that necessitates the availability of +960 3331515 FIRs the Male’ Flight Information Region. Under such services under the current Maldives Male’ Email a concession agreement signed between Civil Aviation Regulations. [email protected] the Government of Maldives and GMR Group of India, the operation, maintenance Website and development of Male’ International www.macl.aero Airport have been transferred to GMR Male International Airport Ltd., with MACL responsible to oversee the terms and enforcement of the agreement by the concessionaire. CANSO Membership Information

Focal Point Telephone Ibrahim Khalid +96 03342062 Title Email Head of Safety and [email protected] Standards

Facilities & Human Resources

Towers: 6 ACCs: 1 Employees: 369 Total ATCOs: 94 Operational ATCOs: 88 143 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Malta Air Traffic Services Limited M (MATS)

Brig. Head Office Malta Air Traffic Services Ltd (MATS) Carmel Vassallo PO BOX 01, is the Air Navigation Service Provider for Malta International Malta. MATS provides a variety of services Total Airspace Airport primarily aimed at ensuring that aircraft flying 257 000km2 Malta LQA5000 in the Malta Flight Information Region (FIR) Affiliation are safely separated in accordance with Telephone Not Separated from international civil aviation regulations. +356 23696537 Government The task of ensuring safe operations of Fax FIRs commercial and private aircraft falls on air +356 23695445 LMMM FIR traffic controllers. They must coordinate the Email movements of thousands of aircraft, keep atsmalta@ them at safe distances from each other, maltatats.com direct them during takeoff and landing from airports, direct them around bad weather and Website ensure that traffic flows safely, smoothly and www.maltats.com with minimal delays.

CANSO Membership Information

Focal Point Telephone Naomi Galea +356 23695340 Title Email Asst. to Chief naomi.galea@ Operations maltats.com

Facilities & Human Resources

Towers: 1 ACCs: 1 Employees: 135 Total ATCOs: 47 Operational ATCOs: 47

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 78 246 80 028 80 874 91 553 67 649 144 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER M Moldovian Air Traffic Services Authority (S.E. MoldATSA)

Director General Head Office MoldATSA is a State Enterprise, 100% Cornelia Vasilita- Avenue Dacia 80/4, State owned, operating on a self-financing Barbaros Chisinau, MD-2026 basis. It was created in 1994 as a national entity responsible for the provision of air Affiliation Telephone navigation services in Republic of Moldova. Not Separated from +373 (22) 502 800 MoldATSA is subordinated to the Ministry Government Fax of Transports and Roads Infrastructure which +373 (22) 525 907 is the public administrative body responsible Email for aviation domain. The administration of the [email protected] enterprise is done through the Administrative Board and the Director General of Website the enterprise. [email protected] MoldATSA provides air navigation services to both GAT and OAT within a controlled airspace of 33 800 sq.km. The company provides also MET services. MoldATSA mission is to offer safe, high- quality and efficient services, guaranteeing CANSO Membership Information satisfaction to the customers and high motivation to the employees. Focal Point Telephone Cornelia Vasilita- +373 (22) 502 800 Barbaros Title Email Director General [email protected]

Facilities & Human Resources

Towers: 4 ACCs: 1 Employees: 855 Total ATCOs: 191.9 Operational ATCOs: 59

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 34 451 40 966 43 621 53 955 60 192 145 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER NANSC N

Chairman Head Office NANSC – Egypt is one of the leading several international bodies and organisations Mohey Ragheb NANSC Office ANSPs in Africa and the Middle East. A state including ICAO, CANSO, EUR, AFI, ACAC, Building, Cargo owned company, is committed to providing and NAFISAT. NANSC has been an associate Total Airspace Village Rd., Cairo outstanding ATM services within Egyptian member in the Blue-Med FAB initiative to 1 000 000km2 Airport Rd. 11776, airspace, serving 22 airports across the extend the Single European Sky concept Affiliation Cairo, Egypt. country. Given Egypt’s strategic location, beyond the geographical boundaries of Europe, Not Separated from the provision of ATM services in Egyptian as this will objectively achieve a safer, better Telephone Government airspace helps bridge the three continents of performing air traffic network for airspace +20 2 2267 5948 Africa, Europe and Asia. users. FIRs +20 2 2268 0623 Cairo NANSC was originally set up as an NANSC is also an active member of Fax independent entity affiliated with the Egyptian CANSO’s Middle East Region. The Egypt-Saudi +20 2 2268 0629 Holding Company for Airports and Air cooperation programme of ATM integration was Email Navigation. However, NANSC is continually launched in 2008 to achieve ATM priorities such mohey.ragheb@ evolving, transforming itself to meet the as Radar Data Exchange, OLDI, AMHS, AXIM nansceg.net needs of its customers. NANSC runs its own and e-TOD. In addition, ATCOs of Yemen have business as well as managing huge projects, been trained by NANSC. Website such as the modernisation of ATM systems, To make full use of aircraft capabilities, www.nansceg.net the construction of a new fabulous control Performance-based Navigation procedures tower, the construction of an extension to have been implemented at the main CANSO Membership Information the new administrative premises… and much international airports. NANSC is consistently more, all in a self financing and cost effective modernising the CNS/ATM systems to Focal Point Telephone manner. meet the ever-increasing flow of air traffic. Saeed Abou- +20 2 2268 0617 Mindful of the important results of the With all these initiatives, NANSC spares Ghazala regional and international collaboration, no effort in achieving the highest level of NANSC, plays a key role in the Middle East, safety, transforming the aviation industry and Title Email with effective and dynamic participation in meeting our stakeholders’ expectations. General Director said.aboghazala@ Co-Operation & Int’l nansceg.net Affairs Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 22 2007 57 761 400 56 294 900 59 147 800 ACCs: 1 2008 57 128 800 58 770 700 61 714 800 Employees: 2 305 2009 62 547 700 63 032 300 64 798 100 Total ATCOs: 2010 74 500 500 76 655 100 81 057 600 770 2011 75 489 800 68 782 700 73 218 900 Operational ATCOs: 700 Converted to USD using the rate of 31 Dec 2011

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 345 137 393 438 391 256 440 886 366 326 146 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER N National Air Traffic Agency (NATA)

CEO Head Office NATA is the air traffic control Agency Safety shall be afforded the highest Petrit Sulaj Mother Tereza of Albania that provide air traffic control priority throughout the activities of NATA Airport, services for the first time in November 1990. and shall take priority over commercial, Total Airspace P.O.BOX 8172 Opening the airspace at that time was the operational, environmental and social 28 000km2 last closed airspace in Europe and Albania considerations. Telephone Affiliation joined the democracy instead of communist The Strategic Business plane of National +355 4 23 63 368 Not Separated from isolation. Air Traffic Agency is based on the Vision and Government Fax The process of development was quick its Mission: +355 4 23 75 805 FIRs as inspiration for democracy was. In this FYR of Macedonia, Email respect in the field of aviation we joined Vision: By the end of 2010 the National Italy, Montenegro / [email protected] ICAO, ECAC, Eurocontrol and now as Air Traffic Agency of Albania will be fully Kosovo, Greece European Common Aviation Area Agreement certified, SES compliant Air Navigation Website member we go ahead to Single European Service provider actively participating in www.anta.com.al Sky and United Europe. FABA BluMed. The principles governing the National Air Traffic Agency (NATA) are expressed in the Mission: Through our professionalism and statement of the safety policy of NATA our assets we provide efficient and effective as follows: Air Navigation Services in the Albania FIR. CANSO Membership Information National Air Traffic Agency (NATA) who is We do this in cooperation with our partners, responsible for providing a safe, orderly and we care for our customers Focal Point Telephone expeditious management of air traffic, has and we continuously improve the quality Arjan Kotoni +355 6 96 03 3334 A as its principal safety objective to minimise of services. Title Email the ATM contribution to the risk of an aircraft Head of DG Cabinet [email protected] accident occurring, as far as reasonably practicable.

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 1 2007 18 531 932 17 073 820 18 277 988 ACCs: 1 2008 19 295 178 17 326 039 20 012 184 Employees: 300 2009 19 616 780 20 750 820 21 537 399 Total ATCOs: 2010 24 938 315 24 159 208 25 032 306 57 2011 28 891 173 27 155 214 29 464 528 ANTA New Control Tower Operational ATCOs: 50

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 141 232 147 602 160 797 181 546 197 260 147 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER NATS N

CEO Head Office Our Journey... Since its formation in Consultancy — Expert services providing Richard Deakin Corporate & 1962, NATS has established itself at the efficiency, optimisation and capability Technical Centre forefront of air traffic management, leading whatever the challenge. NATS supports Total Airspace 4000 Parkway, evolution to increase safety and efficiency. airports, airlines, governments and ANSPs in 29 180 000km2 Whiteley, Fareham NATS has continued to evolve (in 2001 improvement programmes across the whole Affiliation Hants PO15 7FL becoming a Public-Private Partnership) to aviation sector. Not Separated from best serve both its domestic customers: Engineering — Seamlessly and safely Telephone Government the UK CAA and UK airport owners, and integrating technology in operations across +44 (1489) 616 001 FIRs increasingly its international operations, the globe. NATS experience and expertise Fax London FIR/UIR providing innovative solutions that answer ensures that the integration and transition of +44 (1489) 616 406 Scottish FIR/UIR our customers’ toughest challenges at a new systems into airport operations provide Email time where cost, as well as performance, the regulatory compliance, performance international. have never been more critical. Our innovative enhancement and cost efficiencies that [email protected] solutions help organisations perform at the the customer requires without disrupting highest level: existing operations. Website Airspace — Combining people and Information — Unlocking the value of www.nats.co.uk procedures with cutting edge technology data and delivering the next generation of in the en route, terminal and oceanic customer services. NATS provides high CANSO Membership Information environment, NATS provides airspace quality dynamic data services optimising users unparalleled customer service, airline and airport operations in the Focal Point Telephone environmental efficiency and safety global network. Suzanne Flood +44 (1489) 616 371 assurance. Defence —Supporting and optimising A Title Email Airports — World leading airport military ATC operations by sharing costs Directorate of Suzanne.Flood@ optimisation and capacity enhancement. and expertise. NATS offers joint solutions International nats.co.uk NATS improves operational capability improving airspace usage, technology Strategy through its experience and knowledge sharing and operational innovation through gained at the worlds busiest runways. encouraging civil-military partnership.

Standing Committee & Workgroup Participation Facilities & Human Resources Operations Standing AIS-AIM Committee Workgroup Safety Standing Environment Committee Workgroup Towers: 16 SMS Capability Policy Standing ACCs: 2 Workgroup Committee Employees: 4 638 Operational Safety Business Total ATCOs: Workgroup Performance 1 861 Workgroup Operational ATCOs: Future SMS Global 1 480 Development Benchmarking Workgroup Workgroup Annual IFR Movements SMS Performance Human Annual IFR Movements Measurement Resources Workgroup Workgroup ATM Services Quality Management Workgroup Workgroup

2007 2008 2009 2010 2011 2 470 940 2 433 946 2 200 326 2 106 689 no data 148 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER N National Airports Corporation Limited

President Head Office National Airports Corporation Limited upper limit of not above 5000 feet. Approach Robinson Misitala Kenneth Kaunda (NACL) is a parastatal company which is Control is provided within 50 nautical mile International Airport 100% owned by the Government of the radius of the airports and along busy airways Total Airspace Box 30175 Republic Of Zambia. It was established in up to FL245 (24,500 feet above mean 752 614 km2 Lusaka 1989 through the amendment of the Aviation sea level). Affiliation Zambia Act and incorporated under the Companies The Lusaka Area Control is responsible Not Separated from Act Chapter 388 Volume 25 of the Laws of for all flights above FL245 on and off Telephone Government Zambia. The Corporation was established ATS routes; All traffic regardless of level +260 (211) 271 118 FIRs to develop, maintain and manage the four outside controlled airspace is provided flight Fax FLFI designated international airports, namely information services by the Area Control +260 (211) 271 118 Lusaka, Ndola, Livingstone and Mfuwe Centre. There are five provincial aerodromes Website and provision of air navigation services at which Airfield Flight Information Service www.nacl.co.zm throughout Zambia. is provided. The aerodromes are operated by the Department of Civil Aviation while Air Traffic Control equipment is provided by National Airports Separate Aerodrome Control and Corporation Limited (NACL), and these are Approach Control are provided at Lusaka Chipata, Kasama, Mansa, Mongu, International Airport, while Ndola and and Solwezi. CANSO Membership Information Livingstone combine Approach /Aerodrome Control services. Aerodrome control is Focal Point Telephone provided within 10 nautical mile radius of Frank Chinambu +260 (211) 271 118 the four designated international airports Title Email for arriving and departing aircraft with an Director Air frank.chinambu@ Navigation lun.aero

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

ACCs: 1 2011 - 2 984 100 27 493 465 Employees: 118 149 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER NAV CANADA N

President & CEO Head Office NAV CANADA is the private sector owner John Crichton 77 Metcalfe St., and operator of Canada’s civil air navigation Ottawa, ON K1P 5L6 system, covering Canadian domestic Total Airspace airspace and the Western half of the North 18 000 000km2 Telephone Atlantic assigned to Canada by ICAO. +1 (613) 563 5588 Affiliation NAV CANADA’s operation facilities across Separated from Fax the country include 7 area control centres, Government +1 (613) 563 7889 42 control towers, 57 flight service stations, FIRs Email 8 flight information centres, 37 maintenance Vancouver service@navcanada. centres and 51 community aerodrome radio Edmonton ca stations providing weather information in Winnipeg Canada\’s North. Facilities are supported by a Website Toronto network of over 1,000 ground-based aids to www.navcanada.ca Montreal navigation including 45 radar sites, 15 ADS-B Moncton sites across the country and in Greenland as Gander well as over 40 multilateration sites.

CANSO Membership Information

Focal Point Telephone John Crichton +1 (613) 563 7000 Title Email President & CEO crichtj@ navcanada.ca

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue SMS Capability Operational Safety Workgroup Workgroup Towers: 42 2007 961 000 000 1 316 000 000 1 350 000 000 Future SMS SMS Performance ACCs: 7 2008 961 000 000 1 200 000 000 1 237 000 000 Development Measurement Employees: 4 832 2009 906 000 000 1 322 000 000 1 372 000 000 Workgroup Workgroup Total ATCOs: 2010 936 000 000 1 068 000 000 1 108 000 000 ATM Services Collaborative 1 917 Workgroup Airspace Workgroup 2011 967 000 000 1 155 000 000 1 197 000 000 Operational ATCOs: Operational AIS-AIM 1 689 Performance Workgroup Workgroup Annual IFR Movements Environment Policy Standing Annual IFR Movements Workgroup Committee Business Global Performance Benchmarking Workgroup Workgroup Human Quality Resources Management Workgroup Workgroup Communications Network 2007 2008 2009 2010 2011 3 764 829 3 811 457 3 619 224 3 744 602 3 855 947 150 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER N Naviair

CEO Head Office Effective as of 27 October 2010 Naviair is Morten Dambaek Naviair Alle 1 a company owned by the Danish State. 2770 Kastrup With this reorganisation, Naviair is well Total Airspace Denmark prepared in a strained aviation business. 158 000km2 With this company status, Naviair is Telephone Affiliation strengthened when facing future challenges +45 3247 8000 Separated from – not least related to the international Government Fax alliances and cooperation’s, which Naviair is +45 3247 8800 FIRs part of – and which is an important element EKDK FIR Email in Naviair’s future strategy. [email protected] With Swedish LFV, Naviair has established the subsidiary NUAC. In 2012 Website NUAC takes over the operation of en-route www.naviair.dk traffic in the Danish-Swedish Functional Airspace Block. Naviair is also partner in COOPANS (COOperation of Air Navigation Service Providers), where the objective is to CANSO Membership Information harmonise procedures and standardise the ATM systems in Denmark, Sweden, Ireland, Focal Point Telephone Austria and Croatia. Hans Christian Holst +45 3247 7902 Naviar’s Board of Directors is chaired by Title Email Mrs. Anne Birgitte Lundholt and Naviair CEO Senior Executive [email protected] is Mr Morten Dambaek. Advisor

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Policy Standing Communications Committee Network Operating costs ATM-related revenue Total annual revenue

Towers: 7 2007 127 428 224 135 516 354 135 516 354 ACCs: 1 2008 140 337 094 155 156 406 155 156 406 Employees: 655 2009 139 801 457 147 836 023 147 836 023 Total ATCOs: 2010 140 694 186 173 189 544 173 189 544 302 2011 138 730 181 175 689 187 175 689 187 Kastrup Tower at dawn Operational ATCOs: 280

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 638 000 644 000 577 000 600 000 625 000 151 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER NAV Portugal NB

Chairman/CEO Head Office NAV Portugal’s main mission is to provide In order to provide the services, NAV Luis Coimbra Navegação Aérea air traffic services in the flight information Portugal has a considerable array of de Portugal, E.P.E. regions (FIR) under Portuguese responsibility equipment and technical facilities (radar, Total Airspace / Gabinete de – Lisbon and Santa Maria - ensuring that radio and communication stations) in several 5 855 000km2 Comunicação e national and international regulations are points of mainland Portugal and in the Affiliation Imagem / Rua D, Ed. fulfilled within the best safety conditions, autonomous regions of the Atlantic. Not Separated from 121 / Aeroporto de optimising capacities, emphasising efficiency The modern Oceanic Air Traffic Government Lisboa /1700-008 and upholding environmental concerns. Management System in Santa Maria and FIRs Lisboa / Portugal The company performs its work on the phased entry into service of a new mainland Portugal and in the autonomous generation of air traffic management Lisbon Telephone regions of the Azores and Madeira. The systems in Lisbon have been of crucial Santa Maria +351 (21) 855 31 43 (Oceanic) Company Headquarters is situated next to importance in keeping NAV Portugal in the Fax the Lisbon Airport, as well as the Lisbon forefront of air navigation service. +351 (21) 855 31 47 Air Traffic Control Centre and the Training Website Centre. www.nav.pt The Oceanic Control Centre is located in Santa Maria one of the nine islands of the Azores archipelagos. In addition, NAV Portugal is also responsible for other CANSO Membership Information infrastructure facilities and provision of air traffic services like the control towers of Focal Point Telephone Lisbon, Porto, Faro, Cascais, Funchal, Porto Pedro Ferreira +351 (21) 855 32 56 Santo, Santa Maria, Ponta Delgada, Horta, Title Email and Flores airports. Corporate Pedro-Andrade. Development & [email protected] External Affairs Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 10 2007 282 268 549 294 632 247 294 632 247 ACCs: 2 2008 281 867 772 289 062 336 289 062 336 Employees: 993 2009 275 744 713 276 992 103 276 992 103 Total ATCOs: 2010 220 518 689 219 283 227 219 283 227 345 2011 228 783 325 230 254 096 230 254 096 Operational ATCOs: 262

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 531 759 547 049 514 426 542 933 572 801 152 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER N Netherlands Antilles Air Traffic Control N.V. (NAATC)

CEO Head Office The NAATC is a limited liability company The workforce of the NAATC consists Micilia Albertus- Seru Mahuma z/n incorporated in Curaçao on February 9th, of 81 dedicated personnel, mostly air traffic Verboom Willemstad, Curaçao 2005 which became operational on April 1st, controllers, who guide the civil air traffic to Dutch Caribbean 2006 by means of the National Ordinance of ensure the safe, efficient and expeditious Total Airspace March 22nd, 2006, when the public entity, flow of air traffic through the Curaçao FIR. 312 601km2 Telephone the former Netherlands Antilles, delegated Negotiations are taking place for the +599 9 839 3 550 Affiliation these activities to the Company. HATO tower personnel in Curaçao to be Separated from Fax The NAATC is an Air Navigation Service integrated in the NAATC as soon as possible. Government +599 9 868 3 012 Provider which is responsible for the FIRs Email Air Traffic Services within the Curaçao Curaçao m.albertus- Flight Information Region. These services [email protected] consist of accompanying planes while airborne, airport assistance, providing flight information and alerting services to Curaçao and Bonaire and the same services are being provided for Aruba outside 25 nautical miles from the International Airport of Reina Beatrix. CANSO Membership Information

Focal Point Telephone Morwenna Meijer +599 9 839 3 541 Title Email Management [email protected] Assistant

Standing Committee & Workgroup Participation Facilities & Human Resources Operations Standing Safety Standing Committee Committee SMS Capability Operational Safety Workgroup Workgroup Towers: 1 Future SMS SMS Performance ACCs: 1 Development Measurement Employees: 81 Workgroup Workgroup Total ATCOs: ATM Services Collaborative 46 Workgroup Airspace Workgroup Operational ATCOs: Operational AIS-AIM 43 Performance Workgroup Workgroup Annual IFR Movements Business Global Annual IFR Movements Performance Benchmarking Workgroup Workgroup Environment Policy Standing Workgroup Committee Human Resources Quality Management Workgroup Workgroup Communications Network

2007 2008 2009 2010 2011 90 977 108 105 109 596 114 539 123 267 153 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Nigerian Airspace Management N Agency (NAMA)

MD/CEO Head Office The Nigeria Airspace Management Nnamdi Udoh Murtal Mohammed Agency (NAMA) was created with ACT. International NO 48 of 1999 of the Federal Republic of Affiliation Airport, Ikeja, Lagos, Nigeria to develop the Nigerian Airspace Not Separated from Nigeria Infrastructure to a level consistent with the Government requirements of the ICAO Standards and Telephone Recommended Practices (SARPs). The +243 1 493 34 16 Agency is saddled with the responsibility Fax for the provision of Air Navigation Services +243 1 497 03 42 to ensure a Safe, Efficient, Expeditious and Email Economic flight operations. nama@nama-nig. com Vision Assuring the safety and Economic well Website being of airspace users. www.nama.gov.ng Mission Statement NAMA is committed to the provision of CANSO Membership Information Safe, Efficient, Effective and Economic Air Navigation Services. Focal Point Telephone James Tokan Bala +234 1 493 74 47 Title Email General Manager [email protected] Commercial

Facilities & Human Resources

Towers: 25 ACCs: 2 Employees: 1 865 Total ATCOs: 305 Operational ATCOs: 283

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 219 791 248 668 266 145 182 326 no data 154 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER O Office de l’Aviation Civile et des Aeroports (OACA)

Chairman & Head Office The Tunisian Civil Aviation And Airports freight and air mail in the airports; Managing Director BP 137 Et 147, Authority (OACA) is a commercial and • Area, approach, aerodrome and Nabil Chettaoui 1080 Tunis Cedex industrial public establishment endowed ground control together with the with civil personality and financial autonomy. participation in elaborating and in Affiliation Website It is under the supervision of the Ministry carrying out search and rescue Not Separated from www.oaca.nat.tn of Transport and is entrusted to manage, to plans; Government promote and to operate the 7 International • Delivery of all documents required airports in Tunisia (Tunis-Carthage, Monastir for aeronautical staff, aircraft and air Habib Bourguiba, Djerba-Zarzis, Tozeur- navigation complying with the rules Nefta,Sfax-Thyna, 7 Novembre Tabarka & and regulations in force. Gafsa - Ksar). By Decree N° 98-1374 dated June 30, 1998,the present name of the Tunisian Civil Aviation and Airports Authority (OACA) has replaced that of the Tunisian Airports and ATC Authority (OPAT), created by Act 70-30 dated July 3rd, 1970. Missions of The Tunisian Civil Aviation CANSO Membership Information And Airports Authority: The Tunisian Civil Aviation and Airports Focal Point Telephone Authority is charged particularly, of the M’Hamed Hjaiej +216 (71) 847 020 following missions : Title Email • Operation, layout and development Air Navigation mhamed.hjaiej@ of airports, as well as the Director oaca.nat.tn achievement of all the necessary processes and facilities for passengers, the public, aircraft, 155 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Papua New Guinea Air Services Ltd P

Managing Director Head Office PNG Air Services limited, is a State Own Ted Pakii PO Box 273 enterprise (SOE) which was registered as BOROKO, NCD a company in July of 2007, but started its Total Airspace Port Moresby operation in January 1st 2008. Its primary 1 300 000km2 Papua New Guinea business is to provide Air Navigation Services to the domestic and international Affiliation Telephone airline operators who use PNG air space— Separated from +675 7117 6402 identified as Port Moresby Flight Information Government Fax Region (FIR)— with the vision “to be a world FIRs +675 325 1067 class Air Navigation Service Provider”. PNG Port Moresby Website Air Services Limited goal is to improve and www.pngairservices. expand the air navigation services, so that com.pg it is safe, reliable and can depended upon, affordable and accessible to all sections of the community and of the Nation. It is expected that PNGASL would rehabilitate and upgrade all communication, navigation aids, surveillance and ATM systems CANSO Membership Information throughout PNG.

Focal Point Telephone Tarcisius Bola +675 312 1521 Title Email General Manager tbola@ ATM pngairservices.com. pg

Facilities & Human Resources

Towers: 6 ACCs: 1 Employees: 250 Total ATCOs: 129 Operational ATCOs: 118

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 no data 76 267 77 432 79 387 79 405 156 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER P Prishtina International Airport J.S.C.

CEO Head Office Mission Bahri Nuredini Prishtina International We aim to fulfill the social, business, Airport ADEM government and military needs of the Total Airspace JASHARI J.S.C. country, and to make persistent and forward 10 000km2 Vrelle, 10070 Lipjan, looking efforts for the ultimate in facilities Affiliation Republic of Kosovo and air service. Not Separated from Telephone Government Vision + 381 (38) 595 8302 FIRs Our vision is to develop world-class Fax Prishtina Airport airport infrastructure & facilities, and +381 (38) 595 8101 Airspaces as per achieve the highest standards of safety and Kosovo AIP. Email security, customer-orientated international agon.krasniqi@ airport. Our priority is to meet the changing airportpristina.com demands of commercial aviation for the passengers and airlines today and in the Website future, finding new means to increase www. utilisation of the facility to create better airportpristina.com operating effectiveness.

CANSO Membership Information

Focal Point Telephone Agon Krasniqi +381 (38) 595 8302 Title Email Deputy CEO agon.krasniqi@ airportpristina.com Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 1 2007 3 348 840 4 182 310 4 182 310 ACCs: 1 2008 3 337 330 4 555 790 4 555 790 Employees: 0 2009 3 872 120 5 083 860 5 083 860 Total ATCOs: 2010 4 246 100 5 550 660 5 550 660 26 Operational ATCOs: Converted to USD using the rate of 31 Dec 2011 23

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 12 225 13 854 14 778 15 257 15 733 157 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Polish Air Navigation Services Agency P (PANSA)

President Head Office The aim of Polish Air Navigation In 2011 PANSA and Oro Navigacija Krzysztof Banaszek Wiezowa 8, Street Services Agency (PANSA) is to provide (Lithuanian ANSP) continued preparation of Warsaw, 02-147 safe, sustainable and efficient air navigation the Baltic FAB. Together with Helios, both Total Airspace Poland services, to manage airspace and air traffic providers completed the Feasibility Study 340 787km2 flow within FIR Warszawa in conformity with of a Functional Airspace Block in their joint Telephone Affiliation International and Polish law. The services airspace including cooperation with their +48 22 574 5000 Separated from are tailored in a way to take into account neighbours. Government Fax environmental considerations and to meet In addition to its Warsaw ACC/APP/ +48 22 574 5009 FIRs the requirements of PANSA’s stakeholders TWR premises, PANSA provides APP/ EPWW Email and customers in a measurable and TWR services in numerous regional control [email protected] balanced manner. centres: Katowice, Krakow, Poznan, Gdansk, In order to ensure that a safe and efficient Zielona Gora, Rzeszow, Bydgoszcz, Szczecin, Website service is provided to our customers Wroclaw, Lodz www.pansa.pl PANSA is continuing its investments in the Pegasus_21 ATM System Project that aims to prepare, operate, certify and implement a new air traffic control system for Warszawa FIR. The operational implementation of the CANSO Membership Information Pegasus_21 ATM System will be completed in 2012. New system will enable Polish Focal Point Telephone airspace capacity to be fully optimised and Sylwia Rogoza +48 22 574 6505 will equip PANSA’s ATCOs with one of Title Email the most technologically advanced ATM International [email protected] Systems available. Cooperation Coordinator

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Safety Standing ATM Services Committee Workgroup Operating costs ATM-related revenue Total annual revenue Environment Policy Standing Workgroup Committee Towers: 11 2007 135 523 782 183 175 285 185 623 677 Business Human Resources ACCs: 1 2008 189 039 857 201 958 614 206 166 752 Performance Workgroup Employees: 1 733 2009 197 683 380 183 502 510 186 464 353 Workgroup Total ATCOs: 2010 193 934 981 199 199 178 202 453 149 Quality Management Communications 461 Workgroup Network 2011 178 610 253 211 053 387 213 884 503 Operational ATCOs: AIS-AIM Workgroup 452

Control Tower Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 581 956 632 769 585 008 616 600 683 160 158 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER P PT Angkasa Pura II (Persero) (APII)

President Director Head Office PT Angkasa Pura II is a company that To date, air traffic movement under Tri S. Sunoko Bandar Udara provides airport and air traffic services in Jakarta FIR and other 11 airspace area under International the western part of Indonesia, with 100% its management has reached 1,400 flights Total Airspace Soekarno-Hatta, share ownership by the Government of the per day which is creating an enormous 310 000km2 Kotak Pos 1001-JKT Republic of Indonesia. challenge to accommodate and improving Affiliation 19120. Tangerang, In 25 years, Angkasa Pura II has been flight safety in vast airspace which air traffic Separated from Indonesia through many changes and achieves a great tends to grow significantly in the region for Government progress in the airport and striving to be a the years to come. Telephone competitive and reputable air traffic services As its vision is : to be a world-class FIRs +622 15 506 148 Jakarta provider in the region. This should be evident airport and air traffic services management Fax from the service and facility improvement company with high competitiveness +622 15 506 106 made at 12 airports under its management. regionally, a visionary outlook is made by Email Indonesian airspace is divided into 2 FIR its management to update and improve trisunoko@ (Flight Information Region), one of them is human resources, procedures and upgrade yahoo.com Jakarta FIR which under jurisdiction of PT its facility relating to air traffic services and Angkasa Pura II. PT Angkasa Pura II has air navigation with the most current and Website gained the government of the Republic of advance technology. www.angkasapura2. Indonesia’s trust to manage almost half Some project plans, study and system co.id of Indonesia’s airspace. The company upgrades for air traffic system development, has established Air Traffic Services (ATS) air traffic flow management, CPDLC , 3rd CANSO Membership Information Department as a working unit which runway etc, are being progressed which is responsible for air traffic operations at the demanding a huge resources to provide a Focal Point Telephone airport and airspace under its jurisdiction. world-class air traffic services. Achmad Rifai +622 15 506 120 Title Email Assistant Manager ahmad.rifai@ of ATS Quality angkasapura2.co.id Assurance Facilities & Human Resources

Towers: 12 ACCs: 1 Employees: 5 907 Total ATCOs: 337 Operational ATCOs: 328 159 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Romanian Air Traffic Services BR Administration (ROMATSA)

Director General Head Office Romanian Air Traffic Services These provided services mean the Bogdan Donciu Ion Ionescu de la Administration -ROMATSA - is a legal terminal air traffic control, that is performed Brad Blvd., no. 10, person, based on economic administration in the terminal and aerodrome control Total Airspace CP 18-90 and financial autonomy, performing the areas and the en-route air traffic control, 251 000km2 Sector 1, 013813 specific functions in connection with the Air performed by ACC. Affiliation Bucharesti, Romania Traffic Management and it is placed under ROMATSA task is to create a safe Not Separated from the authority of the Ministry of Transports. operational environment for the air traffic in Telephone Government It was established by the Government the Romanian airspace, on the background +40 21 2083 100 FIRs Decision 74 / 1991, Amended and completed of the dynamical development of the civil Fax Bucuresti - LRBB by the Government Decision 731 / 1992, 75 / aviation industry and of the permanent +40 21 2302 442 2005, 1090/2006 and 1251/2007. changes occurring in the international Email Romatsa is holder of the statute of an transport. romatsa.office@ autonomous, self-financed administration, romatsa.ro of national importance, based on the designation made according to the legislation Website of the Single European Sky. In performing www.romatsa.ro the air traffic services provided to the civil aircraft overflying the Romanian airspace, CANSO Membership Information ROMATSA applies the EC legislation. The air traffic services are provided to the Focal Point Telephone civil aircraft overflying the national airspace Alexandru Orbescu +40 21 2083 294 or landing at / taking off from the airports in Title Email Romania. Senior Advisor alexandru.orbescu@ romatsa.ro

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 16 2007 145 658 000 140 335 000 140 668 000 ACCs: 1 2008 186 325 000 169 602 000 169 980 000 Employees: 1 516 2009 193 855 000 184 173 000 184 620 000 Total ATCOs: 2010 - 222 716 000 223 190 000 559 Operational ATCOs: Converted to USD using the rate of 31 Dec 2011 559

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 428 322 444 293 433 853 478 541 478 367 160 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER S Sakaeronavigatsia (Georgian Air Navigation Ltd)

CEO Head Office SAKAERONAVIGATSIA Ltd. is a SAKAERONAVIGATSIA Ltd. constantly Giorgi Edisherashvili Airport, Tbilisi, 0198, Georgian Air Navigation Service provider conducts significant projects in order to Georgia who states its mission as follows: “Provide offer high quality service. Organisation Total Airspace Safe, efficient and effective Air Traffic modernises the technical means important 92 933km2 Telephone Management and related services of the for the international civil aviation and takes +995 32 274 42 12 Affiliation highest quality in accordance with the relative steps in order to hire and retrain Separated from Fax national law and its international obligations.” experienced highly qualified employees to Government +995 32 274 42 27 The company aims to become the part of conform with the international requirements FIRs Email the European sky and modernise its service and standards. Tbilisi FIR [email protected] according to the highest modern standards of the world. It is oriented on customer Website needs and strives to have the most safe, www.airnav.ge comfortable, flexible and high quality service. “The air space of Georgia is the most significant section of the Euro-Asian air corridor and we, with open hearts and safe sky, and with our commitment to development as a core issue, fully believe CANSO Membership Information that the sky over Georgia will remain safe and welcoming as usually,” says George Focal Point Telephone Karbelashvili, Chairman of Lasha Matiashvili +995 32 274 42 46 Supervisory Board. Title Email Deputy Head of l.matiashvili@ Meteorological airnav.ge Service

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources SMS Capability Operational Safety Workgroup Workgroup Operating costs ATM-related revenue Total annual revenue Future SMS SMS Performance Development Measurement Towers: 3 2007 16 611 000 18 980 000 19 075 500 Workgroup Workgroup ACCs: 1 2008 27 228 188 22 681 208 31 003 356 ATM Services AIS-AIM Employees: 674 2009 16 005 400 21 947 300 22 275 400 Workgroup Workgroup Total ATCOs: 2010 19 184 300 26 034 800 26 900 600 Business Global Benchmarking 120 Performance Workgroup 2011 25 581 200 29 646 100 32 683 600 Workgroup Operational ATCOs: 114 Human Resources Quality Management Workgroup Workgroup Annual IFR Movements Communications Annual IFR Movements Network

Kutaisi Control Tower

2007 2008 2009 2010 2011 77 451 78 023 75 543 92 440 107 845 161 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Serbia and Montenegro Air Traffic BS Services SMATSA llc

CEO Head Office SMATSA’ s core business is to provide The FAMUS modernisation project Nikola Stankov Trg Nikole Pasica safe, efficient and timely air traffic services implementation (finished in 2011) ensured 10, P O 640, 11000 within the airspace of the Republic of Serbia a significant improvement concerning Total Airspace Belgrade and the State of Montenegro, the airspace SMATSA performance in the SES context 144 676km2 above the part of the Adriatic Sea, as well and enabled creation of good grounds for Telephone Affiliation as 55% of upper airspace of Bosnia and accomplishment of ANS related objectives. + 381 (11) 321 8123 Separated from Herzegovina. In addition, SMATSA’s Safety Management Government Fax As a company with limited liability, System successfully deals with the + 381 (11) 321 0456 FIRs SMATSA carries out its activity adhering continuous safety challenges caused by the Belgrade Email to national and international air traffic new systems, equipment installation and [email protected] regulations and agreements. traffic demand. SMATSA is attentive to the importance SMATSA’s highly competent staff Website of building an efficient corporate structure supports the high level of services’ provision www.smatsa.rs as it applies great efforts in order to shape in the new operational environment. Air and optimise organisational processes, build traffic control capacity provided by SMATSA reliable human resources, maintain efficient is gradually increased through a variety systems and launch innovative projects. of measures including the recruitment of ATM related projects and plans aimed additional air traffic controllers and CANSO Membership Information to maintain and improve the safety levels educated staff. and operations’ efficiency is SMATSA’s Focal Point Telephone permanent mission. The plans are focused Vanja Skobic + 381 (11) 321 8102 on the quality improvements of ANS Title Email provision in line with SES requirements and Chief of CEO vanja.skobic@ forthcoming trends. Cabinet smatsa.rs

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue SMS Capability Operational Safety Workgroup Workgroup Towers: 8 2007 94 385 356 100 216 446 100 993 443 Future SMS SMS Performance ACCs: 1 2008 82 107 669 81 640 382 82 295 977 Development Measurement Employees: 865 2009 81 965 512 83 016 763 83 247 695 Workgroup Workgroup Total ATCOs: 2010 80 105 677 88 470 276 89 258 496 ATM Services Collaborative 304 Workgroup Airspace Workgroup 2011 88 181 294 101 225 970 103 117 556. Operational ATCOs: Operational AIS-AIM 253 Performance Workgroup Workgroup Annual IFR Movements Environment Policy Standing Annual IFR Movements Workgroup Committee Business Global Performance Benchmarking Workgroup Workgroup Human Resources Quality Management Workgroup Workgroup Communications Network

2007 2008 2009 2010 2011 443 718 481 936 502 386 536 426 550 874 162 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER S Serco

CEO Head Office Serco improves the quality and efficiency Chris Hyman Serco Group plc of essential services that matter to millions Serco House of people around the world. Total Airspace 16 Bartley Wood The work we do for national and local 94 217km2 Business Park, governments involves us in the most Affiliation Bartley Way important areas of public service, including Separated from Hook, Hampshire health, education, transport, science and Government RG27 9UY United defense. Kingdom We have nearly 50 years’ experience of helping our customers achieve their Telephone goals. Many want us to improve their +44 1256 745900 productivity and service quality. Others Fax need us to support their rapid growth. +44 1256 744111 Government customers face crucial issues Website such as economic development, congestion, www.serco.com security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible CANSO Membership Information and imaginative way we work Serco is the only significant non- Focal Point Telephone government provider of air traffic services in Frank Erb +971 4403 3500 the world. We operate on a global basis and Title Email handle about 6 million aircraft movements Aviation Director [email protected] each year at airports in Europe, the Middle East and North America.

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue Collaborative Airspace Workgroup Towers: 82 2007 - 88 364 000 4 326 870 000 ACCs: 3 2008 - 105 006 000 4 944 990 000 Employees: 1 503 2009 - 124 493 000 6 134 880 000 Total ATCOs: 2010 - 141 065 000 - 825 Operational ATCOs: Converted to USD using the rate of 31 Dec 2011 821

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 2 468 107 2 591 513 2 721 088 2 857 143 3 000 000 163 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Servicios a La Navegación en el S Espacio Aéreo Mexicano (SENEAM)

Director General Head Office SENEAM is the Air Navigation Service Air Traffic Control is provided by frour Ever Molina Carillo Av. 602, No. 161, Provider in Mexico, created as a Government Area Radar Control Centers; twelve Radar Zona Federal AICM, Agency in October 4th 1978. Its mission Approach Control Centers, twenty one Non- Total Airspace Col. San Juan de is to provide air navigation services, wiht Radar; and fifty eight Control Towers. 6 000 000km2 Aragón, Delegación safety and quality in order to guarantee the SENEAM handles seventy eight VOR/ Affiliation Venustiano Carranza, safe transportation of passengers and cargo DME and twenty two radar antennas Not Separated from México, D.F. CP throughout its Airspace. throughout the national territory to provide Government 15620, México Mexico´s Airspace is approximately a safe, orderly, expeditious, and efficient 6,000,000 Sq. Km2, handling an average of management of air traffic. FIRs Telephone 2,000,000 operations per year. Due to its MEX +52 55 5786 5511 MZT strategic geographical location, Mexico plays Fax MID a vital role managing air traffic throughout +52 55 2598 0065 MTY the Americas. Website SENEAM provides the following services: www. Air Traffic Control, Procedures Design, seneam.gob.mx Telecommunications, Meteorological Information and AIP, holding an ISO 9001:2008 Certification. CANSO Membership Information

Focal Point Telephone Felix Rodolfo +52 55 5786 5511 Olivares Title Email Deputy Director [email protected] General Air Traffic Services

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue SMS Capability Operational Safety Workgroup Workgroup Towers: 58 2007 116 055 702 117 944 034 - Future SMS SMS Performance ACCs: 4 2008 122 077 117 124 003 660 - Development Measurement Employees: 2 254 2009 123 880 280 142 842 833 - Workgroup Workgroup Total ATCOs: 2010 136 109 491 162 312 235 - ATM Services Collaborative 870 Workgroup Airspace Workgroup Operational ATCOs: Operational AIS-AIM 824 Performance Workgroup Workgroup Annual IFR Movements Environment Business Annual IFR Movements Workgroup Performance Workgroup Global Benchmarking Workgroup

2007 2008 2009 2010 2011 1 578 575 1 521 026 1 368 566 1 413 614 1 334 654 164 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER S skyguide

CEO Head Office Skyguide is an advanced high- organisation. And its integration of civil Daniel Weder skyguide, swiss air performance provider of air navigation and military air navigation services under navigation services services in the heart of Europe. The a single organisational roof is a pioneering Total Airspace ltd, p.o. box 796, CH- company currently has fourteen operating achievement through which the company 75 752km2 1215 geneva 15 locations in Switzerland and a workforce of has demonstrated the many benefits that Affiliation some 1,400 employees. Its administrative flexible airspace management can offer in Telephone Separated from head office is in Geneva. Mandate and duties terms of increasing overall airspace capacity. + 41 22 417 41 11 Government skyguide provides, in the public interest, Skyguide is also a member, together with Fax FIRs high-quality customer-focused air navigation its partner organisations in Belgium, France, + 41 22 417 45 47 Switzerland services in Swiss airspace and the airspace Germany, Luxembourg and the Netherlands, Email of neighbouring countries which is delegated of the FABEC initiative to create a common [email protected] to its control. Of the total flight kilometres funcational airspace block that will bring managed by skyguide, just under 55% are greater efficiency to Central Europe’s air Website in Swiss airspace, while some 45% are in traffic management services and activities. www.skyguide.ch foreign airspace delegated to its control by neighbouring countries. With its many years of experience in handling the dense and demanding air traffic above Central Europe, CANSO Membership Information skyguide is the continent’s specialist in managing air traffic within complex airspace. Focal Point Telephone The company is also a competence centre Thierry Brégou +41 22 417 42 49 for aeronautical information management Title Email (AIM), radar and communications technology CSE thierry.bregou@ and data processing for the aviation skyguide.ch sector. Skyguide holds ISO 9001:2000 certification for all its units throughout its

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operations Standing Safety Standing Committee Committee Operating costs ATM-related revenue Total annual revenue AIS-AIM Environment Workgroup Workgroup Towers: 14 2007 281 551 000 273 428 000 277 598 000 Policy Standing Global Benchmarking ACCs: 2 2008 320 480 000 310 651 000 315 766 000 Committee Workgroup Employees: 1 330 2009 314 161 000 296 800 000 305 723 000 Human Resources Quality Management 2010 332 979 000 309 927 000 321 749 000 Workgroup Workgroup 2011 417 811 000 438 973 000 449 463 000 Communications Network

skyguide airspace and locations map Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 223 439 1 236 603 1 147 230 1 156 950 1 192 917 165 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Slovenia Control S

CEO Head Office Slovenia Control, Slovenian Air Navigation Franc Zeljko Zupanic Kotnikova 19a, SI- Services, Limited is an independent state 1000 Ljubljana owned company since 2004. The company Total Airspace is equipped to provide air traffic control 20 400km2 Telephone and management in all phases of flight and +386 1 473 4850 FIRs traffic flow at airports in a safe, high-quality Ljubljana Fax and efficient manner, to issue aeronautical +386 1 473 4860 information, and to introduce, maintain and Email upgrade systems and devices for air traffic info@sloveniacontrol. control and management. In addition, it has si the expertise to develop the field of air traffic control, and to draw up regulations in t Website his field. www. sloveniacontrol.si Corporate Vision With the help of highly qualified and highly motivated personnel, we at Slovenia Control strive unceasingly for excellence in CANSO Membership Information providing safe, high-quality air navigation services at a reasonable price, in Slovenian Focal Point Telephone airspace and also outside as necessary, to Franc Zeljko Zupanic +386 1 473 4858 satisfy our customers’ needs. In conjunction Title Email with our business partners and institutional CEO zupanic@ partners, we are endeavouring to put in sloveniacontrol.si place the Single European Sky.

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources Operational Safety AIS-AIM workgroup Workgroup Operating costs ATM-related revenue Total annual revenue Policy Standing Committee Towers: 4 2007 22 030 287 22 403 812 22 446 137 ACCs: 1 2008 26 054 007 26 826 893 26 981 721 Employees: 215 2009 26 812 541 27 010 906 27 537 447 Total ATCOs: 2010 29 619 224 29 622 954 30 316 002. 104

Operational ATCOs: 104

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 225 448 242 147 227 114 242 942 267 504 166 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER S State ATM Corporation

Director General Head Office The Federal State Unitary Enterprise Federation based on advanced facilities and Valery M. Gorbenko 37/7 Leningradskiy “State ATM Corporation” (State ATM technologies. prospekt, Moscow Corporation) is the air navigation service Under this Program Khabarovsk Total Airspace 125993, Russian provider (ANSP) of the Russian Federation consolidated Area Control Centre (Russian 26 000 000km2 Federation responsible for airspace of more than 26 Far East) has been established which Affiliation million km2 over the sovereign territory became fully operational on 1 November Telephone Not Separated from and the high seas and 250 civil controlled 2011. The consolidated ACC’s area of +7 499 2316401 Government aerodromes. responsibility totals 2.5 million km2 (10% of Fax In 2011, 1 248 000 flights were operated airspace controlled by Russian ATS units) +7 495 6010746 in the airspace of the Russian Federation including airspace over the high seas. Email representing an increase of 12.5% in It is located at the crossroad of ATS [email protected] comparison to 2010. routes, namely Trans-Siberian, Trans-Polar, 57 ACCs are currently in operation and a Cross-Polar and Trans-Eastern routes Website long-term objective is to reduce their number connecting Europe and North America with www.gkovd.ru to 13 (12 plus 1 stand-alone Kaliningrad ACC) Japan and South-East Asia. by 2015. On 17 November 2011, a successful One of the important stages of the State RVSM implementation in the Eastern part of ATM Corporation further development is the ICAO European Region (EURASIA RVSM CANSO Membership Information the implementation of the Federal Target project) including all airspace controlled by Program “Modernisation of the Joint ATS units of the Russian Federation took Focal Point Telephone ATM System” approved by the Russian place. It resulted in the establishment of six Peter Shipil +7 495 6010804 Government in 2008. Its key objective is the additional flight levels, airspace capacity and Title Email enhancement of safety and airspace capacity flight safety enhancement, reduction of ATC Chief, International [email protected] through modernisation of the Joint ATM delays by 40-45%. Relations Division System, establishment and development of the Air Navigation System of the Russian

Standing Committee & Workgroup Participation Facilities & Finances in USD Human Resources ATM Services Workgroup Operating costs ATM-related revenue Total annual revenue

Towers: 250 2007 - - 1 240 960 000 ACCs: 57 2008 - - 1 450 230 000 Employees: 0 Total ATCOs: Converted to USD using the rate of 31 Dec 2011 9 500 Operational ATCOs: 7 300

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 1 017 090 1 094 754 987 969 1 109 537 1 248 116 167 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER State Enterprise Oro Navigacija S

Director General Head Office The mission of the SE “Oro navigacija” and quality levels of air navigation services. Algimantas Rascius Rodunios kelias 2, (hereafter “ORO NAVIGACIJA”) is to provide It is also designed to implement Lithuania’s LT-02188, Vilnius, safe and high- quality air navigation services LSSIP Objectives in adherence with Total Airspace Lithuania to all users of Lithuanian airspace. common interoperability standards and 82 000km2 The vision of ORO NAVIGACIJA is to approved ATM system design philosophy. Telephone Affiliation strive for a leading position and constant The activities of ORO NAVIGACIJA are +37 052194502 Not Separated from perfection so as to ensure safety of the performed putting emphasis on the key Government Fax users of the provided services and meeting performance areas, such as safety level, +37 052194522 FIRs of their needs in full, to apply a perfect safety ATM capacity, cost effectiveness and Vilnius Email assurance mechanism and to gain growing environment. [email protected] confidence of the service users. ORO NAVIGACIJA is the sole provider of Website air traffic control, communication, navigation, www.ans.lt/en surveillance and aeronautical information services in Lithuania. The services are rendered in an open and transparent manner without discrimination of any user on grounds of nationality or identity, or class of CANSO Membership Information users. The Development Strategy of ORO Focal Point Telephone NAVIGACIJA is built on the principles of Kazimieras Jakas +37 069833277 ECAC ATM 2000+ Strategy and presently evolving under the umbrella of SES Title Email initiative to ensure the performance driven Director Strategic [email protected] development planning in a cost-effective Development way while maintaining the required safety

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 4 2007 21 971 29 156 30 120 ACCs: 1 2008 23 911 29 188 30 630 Employees: 314 2009 24 902 24 259 25 750 Total ATCOs: 2010 26 759 27 176 27 805 88 2011 28 435 28 766 29 470 Operational ATCOs: 78

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 155 423 177 612 157 062 170 643 200 473 168 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER T Tanzania Civil Aviation Authority U

Director General Head Office The Tanzania Civil Aviation Authority Fadhili Manongi Aviation House,1st was established on 1 November 2003 as a Floor, Nyerere/ corporate body, pursuant to the Civil Aviation Total Airspace Kitunda Road Act, Cap. 80 (Revised edition of 2006). 1 400 000km2 Junction, Banana The Act mandates the Authority to Affiliation Ukonga Area, provide safety, security and economic Not Separated from P.O.Box 2819 Dar es oversight of the civil aviation industry in Government Salaam, Tanzania Tanzania. The regulated services fall in three categories: air transport services, Telephone aeronautical airport services (airside airport +255 22 219 8108 operations, ground handling, in-flight catering Fax and aviation fuelling) and air navigation +255 22 284 4300 services. +255 22 284 4304 The Authority is governed by a seven- Email member Board of Directors with six non- [email protected] executive members and the Director General of the Authority, as the seventh member. Website The Board provides overall leadership and www.tcaa.go.tz strategic direction of the Authority. TCAA is ISO 9001:2008 certified. CANSO Membership Information

Focal Point Telephone Charles Chacha +255 22 219 8108 Title Email Director Air [email protected] Navigation Services

Facilities & Finances in USD The Headquarters of Tanzania Civil Aviation Human Resources Authority Operating costs ATM-related revenue Total annual revenue

Towers: 14 2007 - 4 321 000 6 919 000 ACCs: 1 2008 - 6 520 000 11 800 000 Employees: 315 2009 - 6 980 000 12 800 000 Total ATCOs: 2010 - 7 320 000 13 780 000 104 Operational ATCOs: 92

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 no data no data 53 777 49 300 50 378 169 AIR NAVIGATION SERVICE PROVIDERS

CANSO MEMBER Ukrainian State Air Traffic Service U Enterprise (UkSATSE)

CEO Head Office The Ukrainian State Air Traffic Service information and emergency service in Yuriy UkSATSE, Airport Enterprise (UkSATSE) was established in class G airspace of Ukraine additionally Cherednichenko Boryspil,Kyiv region, 1992, and since then it has been the main in the English language. Now flight 08307, Ukraine ANSP in Ukraine. The Enterprise goes information and emergency services are Total Airspace forward dynamically and contributes to the provided in Russian and English in the 776 442km2 Telephone permanent development of the Ukrainian entire airspace used by general aviation +380 44 235 21 10 Affiliation air navigation system (ANS), which has long traffic; Separated from Fax been the integral part of the pan-European • commencing in all UkSATSE’s regional Government +380 44 281 84 84 ANS. Since 2004 Ukraine is a member of branches the operation of 9 state-of- FIRs Email EUROCONTROL, and air traffic services, art 3D-Tower simulators with airdrome Kyiv postmaster@ provided by UkSATSE, fully comply with the traffic display. This provides an Simpferopol uksatse.aero international standards. opportunity to improve the expert level Dnipropetrovs’k UkSATSE’s achievements include: of ATCOs, and, hence, air traffic service Website Odesa • Upgrade of the Automated Air Traffic quality and flight safety in Ukraine’s www.uksatse.ua L’viv Control System at Kyiv Area Control area of responsibility; Centre; • permanent development and • Implementation of the Centralised SSR introduction of new ATS routes. Code Assignment Management System CANSO Membership Information (CCAMS). UkSATSE is the first service- The Ukrainian Joint Civil-Military ATM provider in Europe to start operating System has been effectively operating for 13 Focal Point Telephone this system; years, which ensures the appropriate level Oleg Shvets +380 44 461 57 38 • Implementation of the Automatic of flight safety and cost efficiency while Title Email Terminal Information Service (ATIS) at guaranteeing national defence capacity. Head of International oleg.shvets@ Odessa Aerodrome; Sustained comprehensive modernisation Department uksatse.aero • Accomplishment of all stages of the of the national air navigation system makes important project of provision of flight the airspace of Ukraine more attractive.

Facilities & Finances in USD Human Resources

Operating costs ATM-related revenue Total annual revenue

Towers: 22 2007 24 644 000 145 190 000 147 308 000 ACCs: 5 2008 54 414 340 232 956 415 269 244 528 Employees: 5 964 2009 51 066 790 216 874 691 248 038 519 Total ATCOs: 2010 33 443 648 249 034 717 442 076 981 1 377

Operational ATCOs: 981

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 373 198 405 512 377 615 429 413 453 077 170 CANSO ATM REPORT & DIRECTORY 2012

CANSO MEMBER U U.S. DoD Policy Board on Federal Aviation

Executive Director, Head Office Since 1997, the DoD Policy Board on operators in the world, with over 15,000 DoD Policy Board on AF/A3O-B Federal Aviation serves as the single voice of fixed and rotary wing aircraft, including 5,700 Federal Aviation 1480 Air Force the U.S. military services in communicating unmanned aerial systems and remote piloted Steven Pennington Pentagon, Rm 5D756 the Department’s position on airspace policy aircraft. Washington DC and air traffic management as both a global Focused on 21st Century aviation Total Airspace 20330-1480 air navigation service provider and user. efficiencies, DoD, through the Policy 1 320 893km2 With over 8,000 military and civilian Board, works closely with international Telephone Affiliation air traffic controllers operating from 73 aviation agencies and air navigation service +1 202 404 2807 Not Separated from radar facilities and 168 control towers in providers to implement Next Generation Air Government Fax 11 countries, the Policy Board works with Transportation initiatives worldwide. +1 202 404 6288 the concurrence of the Services as the An Associate Member since 2007, the Email Department of Defense’s primary facilitator Policy Board is proud to continue partnership dod.pbfa. concerning aviation issues. with CANSO and its members to ensure secretariat@ Responsible for nearly 17 million air the world’s air navigation system meets pentagon.af.mil traffic operations annually, including 4.8 the growing needs of both civil and military million civil aircraft operations, the Board users in an ever increasing safe, efficient, works closely with the Federal Aviation and environmentally sustainable manner. Administration, International Civil Aviation CANSO Membership Information Organization, North Atlantic Treaty Organization, EUROCONTROL, and other Focal Point Telephone national and international air navigation David Schroeder +1 202 404 2807 service providers worldwide concerning air Title Email traffic management issues and procedures. Chief, Global ATM david.schroeder@ In addition to its role as an air navigation Integration pentagon.af.mil service provider, the Policy Board represents the DoD as one of the largest aircraft

Facilities & Human Resources

Towers: 168 ACCs: 1 Employees: 10 032 Total ATCOs: 8183 Operational ATCOs: 8 183

Annual IFR Movements Annual IFR Movements

2007 2008 2009 2010 2011 no data 8 017 076 7 124 792 6 351 120 6 274 446 171 ASSOCIATE MEMBERS

GOLD MEMBER Abu Dhabi Airports Company A

Membership Head Office Abu Dhabi Airports Company (ADAC), and operates are classed as amongst the Gold PO Box 94449, Abu the largest operator of airports in the UAE, safest in the world. ADAC’s commitment to Dhabi, UAE was created in 4 March 2006 to spearhead customer service is firmly built on a company CEO the redevelopment of the Emirate’s aviation promise to its customers – passengers and Jim Bennett Telephone infrastructure and is an integral partner in airlines – that it will provide safe and secure +971 (2) 505 3528 the Government of Abu Dhabi’s Plan 2030. environments from which they can travel. Fax Wholly owned by the Abu Dhabi Government, With passengers transiting through Abu +971 (2) 577 7414 the company is headquartered at its principal Dhabi International Airport alone expected Website asset, Abu Dhabi International Airport. ADAC to reach 20 million per annum by 2015, www.adac.ae also operates Al Ain International Airport, Al the commitment and ability to meet these Bateen Executive Airport – the region’s first capacity demands is a natural priority for dedicated private jet airport – and Sir Bani Yas ADAC. To support this goal, a large-scale Island and Delma Island Airports, both in the development programme has been set in Western “Al Gharbia” Region. motion to transform Abu Dhabi’s airports into ADAC follows six strategic priorities across world-class facilities. its portfolio of assets which are: safety and ADAC’s focus on efficient operation security, customer service, meeting capacity means it puts a focus on operating and demands, efficient operation, corporate social managing its assets to optimum effect and, CANSO Membership Information responsibility, and developing ADAC as a from its inception, has employed a series of world class company. Safety and security is private sector partnerships, joint ventures or Focal Point Tel the foundation upon which all other progress franchise agreements, as well as drawing on Nasser A. Juma +971 (2) 505 3528 is based and dependent with ADAC’s goal its internal talent and experienced executives, Title Email being to ensure that the airports it manages to achieve the efficiencies and quality it seeks Vice President Air [email protected] and its customers expect. Navigation Services 172 CANSO ATM REPORT & DIRECTORY 2012

GOLD MEMBER A Airbus ProSky

Membership Head Office Airbus ProSky is dedicated to improving capacity and environmental sustainability. Gold 1 Rond-Point the overall performance and efficiency of Airbus ProSky delivers groundbreaking Maurice Bellonte global Air Traffic Management (ATM). Airbus ATM research and development, Air Traffic CEO 31707 BLAGNAC ProSky is comprised of recognised subject Flow Management (ATFM), Performance Eric Stefanello cedex. France matter experts with unique performance Based Navigation (PBN) and Collaborative improvement capabilities that benefit Air Decision Making (CDM) solutions for the Telephone Navigation Service Providers (ANSP), world’s leading organizations including +33 (0)5 61 93 33 33 airlines and airports. Offering the innovative the Federal Aviation Administration (FAA), Fax capabilities of Metron Aviation, Quovadis and EUROCONTROL, Airservices Australia, +33 (0)5 82 05 00 00 ATRiCS, Airbus ProSky provides intelligent Delta Air Lines, ATMB China, Southwest, Email ATM components that maximise efficiency, ATNS South Africa, Dubai International info@airbusprosky. Airport, Frankfurt Airport, DFS Deutsche com Flugsicherung and many more. Website ATM Products & Services www.airbusprosky. com ATM Services Air Traffic Flow Management Airbus ProSky provides a comprehensive Air Traffic Flow Management (ATFM) is the CANSO Membership Information set of ATM services for a performance- science of improving aviation operations based and benefit driven approach of ATM by using up-to-date flight information Focal Point Tel modernisation. Gate-to-gate optimisation to anticipate future traffic demand, and Jessie Hillenbrand +1 703 234 0863 across all phases of flight is addressed strategically controlling aggregate flows Title Email through a multi-dimensional approach, of flights to keep demand within safe and Director of info@airbusprosky. including operational, technical, financial and manageable bounds. Airbus ProSky, in Marketing com human issues. partnership with Airbus ProSky Alliance member, Metron Aviation, offer an SESAR integrated suite of ATFM solutions known Airbus ProSky’s team of ATM engineers and as Metron Harmony. Standing Committee & Workgroup Participation Subject Matter Experts (SME) collaborate on multiple initiatives to accelerate and support Surface Management ATM Services the implementation of SESAR in Europe. Individual routing and electronic input of Workgroup Airbus isa member of the SESAR Joint controller intentions allows for the detection Undertaking (SJU), a unique private-public of conformance failures. In combination with partnership that is modernising ATM and dynamic control of airfield ground lights, fully supports the International Civil Aviation a level of automation is achieved that has Authority (ICAO) Aviation System Block demonstrated to reduce controller workload Upgrades and global ATM modernisation and to improve situational awareness of and harmonisation. Through this dedication, pilots. Airbus ProSky, in partnership with Airbus ProSky ensures that expertise both Airbus ProSky Alliance Member, ATRiCS, within Airbus and the wider EADS group offers a Surface Manager (SMAN) that are used to contribute to the advancement integrates the existing surveillance and of SESAR with multiple initiatives, including lighting infrastructure at an airport to a truly Initial-4D (I-4D), Atlantic Interoperability coherent surface movement management Initiative to Reduce Emissions (AIRE) and system. many more. Performace-Based Navigation NextGen Performance-Based Navigation (PBN) allows Airbus ProSky is actively contributing for the optimisation of the procedure through across NextGen operational areas and the aircraft navigation performance, without fully mobilising the resources of subsidiary the need for ground aids. Metron Aviation, one of the FAA’s prime The global aviation industry is facing contractors on NextGen, as well as the entire significant challenges regarding eco- Airbus family and the wider EADS group. efficiency and airspace capacity Airbus ProSky is committed to the FAA and optimisation. The International Civil Aviation its advancement of NextGen to dramatically Organization (ICAO) encourages worldwide improve air transportation capacity, PBN implementation by 2016 to address efficiency and environmental sustainability. these operational needs. Airbus ProSky and Airbus ProSky Alliance member, Quovadis, offers turn-key solutions for implementation of this innovative and effective process. 173 ASSOCIATE MEMBERS

GOLD MEMBER BT Plc B

Membership Head Office BT is one of the world’s leading Olympic and Paralympic Games. BT is also Gold BT Group plc, providers of communications services a sustainability partner of the Games and a BT Centre, and solutions, serving customers in more Premier Partner of the London 2012 CEO 81 Newgate Street, than 170 countries. Its principal activities Cultural Olympiad. Ian Livingstone London EC1A 7AJ include the provision of networked IT In the year ended 31 March 2011, BT services globally; local, national and Group’s revenue was £20,076m with profit Telephone international telecommunications services before taxation of £1,717m. +44 020 7356 5000 to its customers for use at home, at work British Telecommunications plc (BT) is Email and on the move; broadband and internet a wholly-owned subsidiary of BT Group plc [email protected] products and services and converged fixed/ and encompasses virtually all businesses Website mobile products and services. BT consists and assets of the BT Group. BT Group plc www.btplc.com principally of four lines of business: BT is listed on stock exchanges in London and Global Services, BT Retail, BT Wholesale New York. and Openreach. For more information, BT is the official communications visit www.btplc.com services partner of the London 2012

CANSO Membership Information ATM Products & Services

Focal Point Tel BT One Communications that unify BT Connect Networks that think Philip Siveter +44 780 2460 356 Subscribe to one of our great value for money Intelligent networks comprising dedicated, packages and gain valuable discounts on VPN and internet services. Dedicated Title Email your calls and lines from BT. We have a range services include optical connect and private Client Director philip.siveter@ of discount packages available to suit your line connect. VPNs include our world leading Aviation & bt.com individual needs. IP Connect with access technologies Aerospace including Ethernet, DSL, Hybrid VPN and BT Assure Security that matters satellite, and Ethernet Connect VPN. BT brings you powerful security and risk management products to build a sustainable BT Advise Knowledge that delivers business with added security and resilience in BT Advise helps you achieve your aims. every process. We are not simply providers of technology ‘hardware’ – the cables and servers. We go BT Contact Relationships that grow beyond that. From cost savings, productivity BT brings you powerful customer relationship gains and competitive advantage to improved management (CRM) services to maximise customer experience and loyalty. the potential of your contact centre operations through a range of capabilities BT Mobility Services and applications – designed to enhance BT brings you powerful mobility services to the customer satisfaction and enterprise improve productivity, enable better customer performance of your inbound email, web service, and manage call costs. Grow your chats, and calls. business with greater management control when you gain operational efficiency through BT Compute Services that adapt greater visibility and control of mobile assets. BT brings you powerful IT services that can save you money while strengthening your capabilities. We can simplify or even manage your IT estate for you – improving agility, flexibility and resilience. 174 CANSO ATM REPORT & DIRECTORY 2012

GOLD MEMBER B Boeing ATM

Membership Head Office The Boeing Company is working with Gold 15059 Conference government, industry and airline partners Center Drive around the globe to improve the world’s air ATM Business Chantilly, VA 20151 traffic system. By applying expertise in the Development areas of modeling and simulation, airspace Geoffrey Shearer Telephone design, systems integration and navigation +1 703 465 3764 services, Boeing’s Air Traffic Management Fax team is at the forefront of creating the +1 703 465 3789 infrastructure for a transformational air traffic Email management system. This transformational boeing.atm@ system relies on precision aircraft trajectories, boeing.com system-wide information management architecture, network-enabled operations, Website and global interoperability. www.boeing.com

CANSO Membership Information ATM Products & Services

Focal Point Tel Transformational ATM R&D Concepts Proof-of-Concept Demonstration (Aircraft & Laura Legra +1 703 465 3279 Boeing’s detailed knowledge of current and Connectivity). future airplane technologies, enables the Title Email Airplane Equipage research and development of transformational Strategic laura.a.legra@ Boeing has developed an Air Transportation ATM concepts for global ATM efficiency and Partnerships boeing.com System Roadmap forecasts ATM trends interoperability. to support airplane equipage planning. Navigation Services Utilising the roadmap, Boeing equipages new The development of navigation technologies airplanes with ATM capabilities and offers Standing Committee & Workgroup Participation and concepts has led to, the production customers insights into when retrofit in- of Performance Based Navigation service aircraft to meet global mandates. Collabortative implementation road maps, RNP procedure Airspace Workgroup Air-Ground Systems Integration design, and AC 90-101 Application Consultant A crucial element for the transformational Environment to assist with RNP AR operational approval. ATM system, it is critical to drive the world Workgroup Airspace Design towards a single datalink technology. As navigational capabilities become System-Wide Information Management more sophisticated, demand for airspace SWIM and it European equivalent SWIM development expertise and professional SUIT will provide the standards and service- terminal/enroute procedure design becomes oriented architecture for the ATM future increasingly important. Jeppesen offers a infrastructure. customised airspace design and evaluation services to meet these challenges. Flight Optimisation Boeing is offering subscription-based Traffic Flow Management services to help airlines save fuel and Boeing’s National Flow Model is a large-scale increase environmental efficiency. In Flight simulation of all scheduled traffic in the U.S. Optimisation Services are designed to be National Airspace. The Model addresses implemented within current air traffic and both airport and airspace capacities, flight airline operating procedures using existing schedules and routes, and capacity limitations communication channels. due to (convective) weather. Training Modeling & Simulation Boeing and subsidiaries offer a variety of Boeing modeling & simulating capabilities training programs. falling 5 categories; Requirements & Cost/ Benefits Advocacy, Fast-Time Modeling of Concept Alternatives, Rapid Prototyping (Aircraft & ATM), Proof-of-Concept Demonstration (Aircraft Simulators) and 175 ASSOCIATE MEMBERS

GOLD MEMBER FREQUENTIS AG F

Membership Head Office FREQUENTIS - Committed to Air of complete solutions with outstanding Gold Innovationsstraße 1, Traffic Management. The core business competence in integration: a supplier 1100 Vienna, of Frequentis are highly-available that delivers both standard products and Board Member Austria communication and information solutions customised solutions. Rolf Unterberger for the civil air traffic management market. The core activities of Frequentis in Telephone Frequentis is the global market leader civil and military ATM, airports and airline +43 1 81150-0 in communication systems for air traffic operations are end-to-end communication Fax control. With headquarters in Vienna, the systems, tower automation systems, +43 1 81150-5009 Frequentis Group employs around 900 information systems and value added Email specialists and engineers worldwide. Front-Ends. The company’s comprehensive www.frequentis. The outstanding engineering quality of product range includes voice and data com/Contact Frequentis systems and the company’s switches, network solutions, back-up detailed understanding of safety-critical systems, recording systems, tower Website processes underpin many success stories in automation systems as well as information www.frequentis.com aviation, public safety & transport, maritime, management and display systems form defence, and space markets. a broad and flexible product base for Frequentis has continued to expand integration with radio, flight plan or its portfolio and evolved into a provider radar systems. CANSO Membership Information

ATM Products & Services Focal Point Tel Frank Molitor +43 1 81150-0 Communications Systems The new Frequentis smartFPLconverter, a Title Email The Frequentis VCS 3020X offers extremely flight plan and ATS message converter for Director Air Traffic frank.molitor@ high reliability, connection setup within those ANSPs who are not in a position to Management frequentis.com milliseconds and simple, intuitive user convert their Flight Data Processing Systems interfaces. Customers range from Singapore to and/or client terminals to the new 2012 flight the United States, where Frequentis to date has plan format (FPL 2012) ensures the protection delivered over 50 VCS 3020X systems to the of investment taken by ANSPs. FAA and NASA. DSNA and EUROCONTROL’s Tower Automation Systems Maastricht Upper Area Control Centre have With its TAPtools®, Frequentis offers a entrusted Frequentis with the development, modular product range that is tailored to deployment and maintenance of their future meet the needs of air traffic controllers. voice communication systems, to be developed The integration of various data sources and in line with the FABEC common specifications. applications and its uniform presentation on VCX Network Solutions provide reliable the user’s display help controllers get the connectivity between ATM entities while needed information much faster. TAPtools protecting customer investments and reducing for weather data, the Automatic Terminal operational costs, and the advanced recording Information Service, NAVAID Status, lighting solution DIVOS 3 log with full integration into control and electronic flight strips (smartStrips) the Frequentis product portfolio. as well as support information simplify the Information Management controller’s work and increase each individual’s FREQUENTIS Civil ATM smartAIM, the smart aeronautical efficiency. Additionally, TAPtools is a reliable information management solution is used data source for various systems on the Airport to manage aeronautical static and dynamic like SITA/Arinc Data link (DCL/D-ATIS), Billing, information and to provide this information and all Flight Data Management Systems. to clients. smartAIM simplifies the transition Augmented Frontends from AIS to AIM by allowing customers Frequentis has enhanced its decades of to make the change at their own pace. experience in HMI design with extensive smartMESSENGER+ is designed to ease expertise in ergonomics and human factors. the migration to AMHS and SWIM. Support SESAR iCWP activities – driven and coordinated for AMHS and SWIM is fully integrated into by Frequentis – are the result. The symbioses the system in the same way as the other of an open architecture, featuring a standard messages formats and procedures used by interface framework, and an integrated frontend, the aeronautical community including the driven through an intelligent user interaction configuration and management of all the approach, combines our know-how in the above components of the system through one mentioned domains with our strong software management application and user interface. architectural skills. 176 CANSO ATM REPORT & DIRECTORY 2012 GOLD MEMBER G GroupEAD Europe S.L

Membership Head Office GroupEAD Europe S.L. was founded in Services provided by GroupEAD include: Gold Apdo 285 2001 to provide the European AIS database • Management of static data Carretera de la base (EAD) Services on behalf of EUROCONTROL • NOTAM Services CEO sn, 28850 Torrejon and its member states. Today we are • Production of the Aeronautical Heinz-Michael Kraft de Ardoz, Madrid, operating the world’s largest Aeronautical Information Publication (AIP) Spain Information System – the vital European • Charting Services repository of quality-assured aeronautical • Provision of AIS and maintenance of Telephone information. aeronautical database on behalf +34 91 678 5380 The GroupEAD team consists of experts of Clients Fax from all key areas of aviation community • AIM consultancy +34 91 678 5386 including AIS, ATC, Airports, Commercial and • Training Email Military Aviation. Our unique background of EAD Services are delivered to the most [email protected] multinational and multilingual staff members European States as well as to hundreds allows us to provide our experience to our of ANSPs, Aircraft Operators and other Website clients in an engaged and flexible way. Our customers worldwide. While concentrating on www.groupead.com further dedication to our clients includes ANSP business, the management of data and 24/7 services. operation of data handling systems are part of our core competences. Transferring these CANSO Membership Information competences into other areas of aviation data management, e.g. airport business is our Focal Point Tel future challenge and GroupEAD is ready to Heinz-Michael Kraft +49 69 780 72870 move forward. Title Email CEO heinz-michael.kraft@ groupead.com

ATM Products & Services

Management of Static Data AIM Consultancy GroupEAD offers the option of uploading GroupEAD is able to provide general expert and maintenance a client’s Static Database consultancy services for any AIM domain. We and/or Published AIP Database. The process offer tailor-made solutions based on individual consists of an Initial Data Load, Data customer needs, which includes development Validation and Quality Reviews. of your own centralised AIS Database, planning and realisation of new or enhanced NOTAM Service AIM Unit, implementation of QMS. GroupEAD offers all NOTAM services according to the current standards as a Training NOTAM Processing Unit (NPU). We can offer GroupEAD offers different training courses our services on two levels: as a support or as (basic and advanced) covering a wide range a complete take-over in the preparation and/or of services in the field of AIM. We have origination of quality assured NOTAM. provided more than 400 Training courses in the previous years including tailor made AIP and Charting Production programmes according to the client’s needs AIP services offered by GroupEAD include and ab initio training. Initial production of a digital AIP (eAIP) and AIP Charts production according to ICAO documents. AIP and Charting Production are based on static database that is handed over to a Customer as an integral part of our Product. 177 ASSOCIATE MEMBERS

GOLD MEMBER ITT Exelis I

Membership Head Office For over 60 years, ITT Exelis has been a Gold 1650 Tysons Blvd. trusted provider of mission critical products, Suite 1700 solutions and services that support civil air CEO McLean, VA 22102 navigation service providers (ANSPs) and Steve Loranger defense organisation globally. Telephone From large scale ADS-B networks, +1 703 790 6300 to rapid-response radar systems, to the Fax provision of cloud-based, real-time situational +1 703 790 6360 awareness applications, Exelis is a global Email provider of comprehensive ATM solons Bernard.Asare@ and technologies. ExelisInc.com We establish partnerships with our customers to ensure that our solutions Website significantly increase the safety, security, and www.exelisinc.com capacity of the global air traffic management system. We are proud to deliver solutions that allow for the rapid expansion and growth of the air transportation industry. CANSO Membership Information Our on-schedule and on-budget performance on programs to date, combined Focal Point Tel with our unmatched systems integration Bernard Asare +1 571 334 6385 experience, uniquely qualifies Exelis to take on large-scale ATM modernisation Title Email projects globally. Director - Strategy bernard.asare@ exelisinc.com

ATM Products & Services

Surveillance-As-A-Service for ATM Cloud-Based Solutions for Airports/Airli Exelis is delivering the cornerstone program Exelis delivers a cloud-based suite of of the U.S. Federal Aviation Administration’s applications that enables airports, airlines, (FAA) Next Generation Air Transportation and ANSPs to proactively manage their System (NextGen) initiative to modernise the operations, revenue, and environmental current ground-based system of air traffic impact. Our applications improve our control to a satellite-based ADS-B system. customers’ operational predictability and flight punctuality, and optimise resource utilisation. Defense Surveillance Solutions Exelis is a world leader in airborne, land- Air Traffic Control Engineering Services based, shipboard and coastal surveillance Exelis offers unmatched expertise in solutions. Our legacy of innovation ATC systems, continuously working with enables us to provide the most advanced customers to develop the future of ATC open architecture solutions and Active surveillance and communications. We are Electronically Scanned Array (AESA) leading a world-class team of aviation industry antenna technologies. partners in conducting leading-edge research in evolving high impact ATM concepts. 178 CANSO ATM REPORT & DIRECTORY 2012

GOLD MEMBER L Lockheed Martin

Membership Head Office Lockheed Martin is a world-class provider Gold 9231 Corporate of air traffic management systems and Boulevard, 6th floor general aviation flight services. More than 60 Vice President Rockville MD 20850 percent of the world’s air traffic is guided by Sandra Samuel USA our systems. Around the world our leading technologies and advanced systems are Telephone modernising air traffic management; offering +1 301 640 3435 air traffic controllers more flexibility in routing, Fax collaborateive decision making, strategic +1 703 790 6360 conflict detection and more accurate and Email timely navigation information - all of which lm.isgs. lead to safer skies. communications@ lmco.com Website www. lockheedmartin.com

CANSO Membership Information

Focal Point Tel Neil Tomblyn +1 301 640 3435

Title Email Business neil.tomblyn@ Development lmco.com Director

Standing Committee & Workgroup Participation

Operations Standing Policy Standing Committee Committee ATM Services Workgroup 179 ASSOCIATE MEMBERS

GOLD MEMBER Metron Aviation M

Membership Head Office Founded in 1995, Metron Aviation, a Management (ATM) research concepts into Gold 45300 Catalina Court subsidiary of Airbus Americas and member next-generation operational capabilities. #101. Dulles, of the Airbus ProSky Alliance, pioneered the Metron Harmony, Metron Aviation’s CEO & President VA 20166 advancement of Air Traffic Flow Management commercial product, provides integrated Dave Ellison (ATFM), working with the FAA to develop the ATFM and CDM capabilities for the world’s Telephone industry’s first Collaborative Decision Making leading Air Navigation Service Providers +1 703 456 0123 (CDM) platform for optimising system-wide (ANSPs), airlines and airports. Metron Fax traffic flow. Metron Aviation provides concept Aviation customers include the FAA, NAV +1 703 456 0133 engineering, advanced research, software CANADA, NASA, ATNS, FedEx, Air Canada, Email development, traffic flow management, Memphis International Airport, Delta Air info@ surface operations management, airspace Lines, Southwest Airlines, American Airlines, metronaviation.com design and environmental analysis solutions Airservices Australia and many more. to the global aviation industry. Metron Website Aviation fuses advanced science and For more information, please visit www. mathematics with unparalleled subject-matter www.metronaviation.com. metronaviation.com expertise to turn groundbreaking Air Traffic

CANSO Membership Information ATM Products & Services

Focal Point Tel Metron Harmony for ANSPs Metron Aviation SE-2020 team provides the Jessie Hillenbrand +1 703 234 0863 An Integrated Air Traffic Flow Management breadth and depth of capabilities, Subject (I-ATFM) solution that provides a framework Matter Experts (SME) and management Title Email for exchanging flight data among users who to successfully implement the emerging Director of jessie.hillenbrand@ share the need for a common view of air technologies and support the operational Marketing metronaviation.com traffic flow operations. Metron Harmony for areas defined for near-term and long-term ANSPs serves as the foundation for ATFM, capabilities. working within and across multiple airports, Concept Engineering and Developement Standing Committee & Workgroup Participation Flight Information Regions and ANSPs. It fully The core business of Metron Aviation is supports current and emerging Collaborative conceiving, designing and developing new Operations Standing Environment Decision Making (CDM) concepts to improve concepts and capabilities to make National Committee Workgroup efficiency and predictability. Airspace System operations safer, more ATM Services Metron Harmony for Airlines efficient, predictable, equitable and flexible. Harmonisation An Integrated Air Traffic Flow Management Environmental and Energy Management Workgroup (I-ATFM) solution that improves the overall Metron Aviation possesses a unique and efficiency of airline operations and aids in comprehensive understanding of the tactical and pre-tactical decision making. It environmental impact of air transportation provides an integrated view of real-time and and is committed to helping the aviation predictive air traffic conditions along with industry address vital environmental and airport surface operations to dramatically energy-related challenges that will improve improve on-time performance, reduce taxi the sustainability and harmonisation of global delays and lower operating costs. aircraft operations. Metron Aviation provides Metron Harmony for Airports a wide range of environmental services and An Integrated Air Traffic Flow Management is currently involved in several near- and long- (I-ATFM) solution that provides airports with term initiatives. advanced decision support and predictive Airspace Design capabilities to increase efficiency of airport Metron Aviation is partnering with the operations. It is a web-based, decision FAA, NASA and others in the research and support solution and surface situational development of the NextGen airspace design display that delivers real-time reporting and in the National Airspace System (NAS). This analysis. Metron Harmony for Airports offers work includes all aspects of airspace design a link between all airport partners through a from concept development, to Human-In- single consistent view of airport operations. The-Loop (HITL) analysis, to deployment. NextGen Leveraging extensive experience, Metron Metron Aviation is committed to the FAA Aviation provides detailed analyses and and its advancement of NextGen. The develops comprehensive tools for airspace optimisation, design and analysis. 180 CANSO ATM REPORT & DIRECTORY 2012 GOLD MEMBER R Raytheon

Membership Head Office Raytheon’s Airspace Management and navigational aids to wide area satellite-based Gold Marlborough, Homeland Security Systems provides navigation and landing solutions for civil Airspace integrated communication, navigation, and military applications. To complement Vice President, Management and surveillance and air traffic management this comprehensive line of ATM products, Command and Homeland Security, solutions for both civil and military air traffic Raytheon offers installation and integration Control Systems 1001 Boston service providers in over 60 countries. services, support, logistics, documentation Andrew Zogg Post Rd, Marlboro, Raytheon focuses on providing our and training capabilities, including the MA 01752, USA customers with highly reliable sensor and FIRSTplusTM advanced ATC simulation information processing systems with state of system that provides an extremely high level Telephone the art technology, experienced engineering of realism in ATC simulation. +1 508 490 3045 design and test, and unparalleled support Fax that provide mission critical air traffic +1 508 490 3322 management operations worldwide. Email With over fifty years of experience [email protected] in the air traffic management domain, Raytheon is leading the way towards Website enhancing safety, capacity and efficiency www.raytheon.com to accommodate the projected growth of air traffic in our World’s skies. Our open CANSO Membership Information architecture surveillance data and flight data processing systems combined with our Focal Point Tel advanced surveillance systems technology Andrew Goldman +1 508 490 3000 offer low risk and low life cycle cost Title Email solutions to meet our customers’ needs for Vice President, andrew_goldman@ infrastructure modernisation. Raytheon is Strategic raytheon.com leading the transition from ground based 181 ASSOCIATE MEMBERS

GOLD MEMBER Selex Sistemi Integrati S.p.A. S

Membership Head Office Selex Sistemi Integrati is a Finmeccanica Gold Via Tiburtina Km 12.4 S.p.A Company operating in the field of 00131 Rome Systems Integration for air and ground Director ATMAS defense, naval applications and Air Division Telephone Traffic management infrastructures and Manlio Fiore +33 (0)1 796 140 00 encompasses Homeland Security complex Fax architectures. +39 (06) 413 1133 In the context of ATM, Selex Sistemi Website Integrati has a product portfolio extending www.selex-si.com from large ACC architectures to TMA modular configurations, from AdvancedA-SMGCS and CDM for airports of considerable magnitude to scalable outfits for regional airport facilities. In the area of sensors we have a range of Primary radars, fully solid state, of SMRs for airport use, Mode S stations with enhanced surveillance and datalink capability, ADS B stations using VDL and Mode S Extended CANSO Membership Information Squitter, Multilateration Systems for airport using Mode A/C aircraft replies to Focal Point Tel interrogation and ES. Robert C. Brown +39 (06) 415 022 08 Title Email Director Business rbrown@ Innovation selex-si.com 182 CANSO ATM REPORT & DIRECTORY 2012

GOLD MEMBER T Telephonics Corporation, ESD

Membership Head Office Telephonics Corporation is a worldwide wireless and audio products, air traffic Gold 815 Broad Hollow leader in Integrated Information and management systems, landing and guidance Road Communication Systems technology. We systems, homeland security, and custom CEO/President Farmingdale, NY serve Aerospace, Defense, and Commercial application specific integrated circuits for Joseph J. Battaglia 11735 markets throughout the globe. Whether it is military and commercial applications; in the air, on the sea, or ground based, our Radar Systems, specialising in maritime Telephone electronic systems are on board to ensure surveillance radar and identification friend or +1 631 755 7050 the safety and security of thousands of foe interrogators; and Fax military and civilians worldwide. SEG, provider of air and missile defense +1 631 755 7644 Since our founding in 1933 as a threat analysis, combat systems engineering Email manufacturer of audio headsets, Telephonics and analysis, and radar systems engineering info@telephonics. has grown into a broad based, advanced and software development. com technology company specialising in cutting- Total customer satisfaction is our quality edge radar technology and communication benchmark, and towards that end ISO 9001 Website systems. Today, Telephonics continues has been extended within Telephonics to www. to grow its business base by applying the cover all operations. We are experiencing telephonics.com technical know-how of our original defense significant growth in our domestic and communication and radar products to new international businesses, with over $450 CANSO Membership Information electronic systems and technologies, for million in annual revenue and over 1,350 a wide range of military, commercial and dedicated employees. Focal Point Tel international customers. We are Telephonics, the high tech Joseph Pipczynski +1 631 755 7050 Telephonics is organised into three electronics arm of The Griffon Corporation Title Email operating units, each with a different (NYSE-GFF), a multi-faced corporation, with Vice President, pipczynski@ product/technology focus: sales exceeding one billion dollars. Griffon Business telephonics.com Communication & Integrated Systems, Corporation employs more than 6,000 Development specialising in aircraft intercommunications, people in over 40 plants and distribution centers worldwide.

ATM Products & Services

AeroTrac Next Gen Features include Advanced Multi-Sensor Data Processing; Next Generation Flight Data Processing; High Resolution Situational Displays; User Friendly, Procedure-Oriented Operation; Open standard architecture with integrated advanced features. SkySearch 2000M Combines our Sky Search-2000 Secondary Surveillance Radar (SSR) system background with our advanced military Monopulse Secondary Surveillance Radar (MSSR) technology to achieve superior target reporting. 183 ASSOCIATE MEMBERS

GOLD MEMBER Thales T

Membership Head Office Thales offers the most complete range of Air As the first industry contributor to Gold 3 avenue Charles Traffic Management solutions, from design SESAR, Thales is committed to modernising Lindbergh and integration, to installation and services. the European air traffic control system by Senior Vice President 94628 Rungis Thales is uniquely placed to assist developing innovative technological solutions - Air Operations France its customers’ expansion of their ATM for more efficient, higher performance, safer Division infrastructure. Thales brings increased and “greener” procedures. Thales is a unique Jean-Loïc Galle Telephone capacity through its leading-edge technology Space-Air-Ground solutions provider. +33 (0)1 79 61 40 00 and integrated solutions for civil aviation and As a technology partner in US NextGen Fax airport authorities worldwide. From Departure modernisation programme, Thales is bridging +33 (0)1 79 61 11 78 to Arrival, Thales’ ATM products cover the the Atlantic to foster cooperation in building Website entire process. tomorrow’s air traffic management systems. www. thalesgroup.com

ATM Products & Services

CANSO Membership Information Air Traffic Management Solution to provide you with the most adapted Mature and proven ATM solution, designed surveillance solution, offering you a unique Focal Point Tel by controllers for controllers. Installed in global surveillance capability: Virginie Madrona +33 (0)1 79 61 23 57 more than 130 control centres worldwide, • Primary, Secondary Mode S radars Thales offers a powerful modular system Title Email • ADS-B and ADS-C Systems used to control traffic in continental en route, Marketing virginie.madrona@ • Mode S Multilateration System. and Customer thalesgroup.com terminal approach, transcontinental and Navigation aids Relationship Director oceanic airspaces. Thales is the leading supplier of both Simulation Solution conventional and satellite-based navigation Standing Committee & Workgroup Participation Thales’s new ATC simulator, which through aids, with over 70% of the world market. Our innovation improves training-delivery offer includes Instrument Landing Systems Operations Standing Environment productivity, operational-training fidelity, (ILS), Microwave Landing Systems (MLS), Committee Workgroup software maintenance, and trainee- en-route navigation aids (VOR, DVOR and throughput. It combines the use of existing ATM Services Communications DME), as well as satellite based navigation innovations, clever design to maximise Workgroup Network aid. component re-use, and customer driven AIS-AIM Workgroup improvements. Aeronautical Information Management Solutions Air Traffic Flow Management Solution Thales offers a complete set of state-of-the- Provides optimised use of airport and art modules (AIS, AIXM Database, Charting, airspace resources, by employing Thales ATC Centre Procedure Design and Internet Briefing), sophisticated tools and collaborative decision integrated with automation centres. Thales making techniques to use airspace flexibly offers a solution for a smooth migration and balance capacity and load, in order to from AIS to AIM, and field proven solutions reduce delays, alleviate congestion and operated by major ANSPs. smooth imbalances in air traffic controller workload. Communication Systems The most complete, reliable and scalable Airport Tower Systems solution for a seamless and risk free A unique integrated, scalable Tower Solution migration from AFTN to AMHS. A to improve efficiency, safety and capacity fully integrated solution with a unified in the airport environment. It supports management interface and a web client the safe, orderly and efficient control & interface for easy deployment of terminals. management of aircrafts and vehicles on the airport surface, by the integration of surface Extended Services movement guidance and flight planning. Thales goes a step further in traditional support service, with its Extended Services Global Surveillance Solutions offer, providing Long-term support, Total Whatever your geographical constraints or commitment, Proximity, Personalised traffic level, Thales combines technologies solutions, 100% added value and Highly skilled people. 184 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER A Adacel Inc.

Membership Head Office Adacel develops operational ATM and Silver 9677 Tradeport Drive advanced ATC simulation and training Orlando, FL, solutions. CEO USA, 32827-5318 Adacel’s Aurora ATM integrates all Seth Brown surveillance sources with advanced conflict Telephone Website detection features and automation tools for +1 407 581 1560 www.adacel.com the controller and is compliant with the new Fax Email ICAO flight plan format. +1 407 581 1581 [email protected] Adacel’s ATC Unified Training Solution provides tools designed to consolidate skills on individual task trainers advancing through full team training as skills progress and includes capabilities to train for ICAO aviation English proficiency. CANSO Membership Information

Focal Point Tel Bill Lang +1 514 636 6365 Title Email Vice President, Air [email protected] Traffic Management

SILVER MEMBER A ARINC Incorporated

Membership Head Office If you are looking for a single vendor GLOBALink allows the flight crew to Silver 2551 Riva Road, to provide all the aviation voice and data communicate with the ground and other Annapolis, MD communications you need, ARINC is that aircraft seamlessly, accurately, and without Chairman and Chief 21401-7465, USA company. No one understands aviation voice traffic confusion, wherever they are in Executive Officer voice and data communication systems the world. John M. Belcher Telephone and networks better than ARINC. In fact, +1 410 266 4000 we helped develop the system that’s still in Website Fax use today by aircraft and ground stations to www.arinc.com +1 410 573 3573 communicate with one another. Email Air/Ground Domestic (AGD) service [email protected] has over 45 years of experience providing airline operational control (AOC) VHF voice communications to the aviation industry. As a leading airport and airline communications CANSO Membership Information systems integrator, we have the depth to ensure the successful integration of radio Focal Point Tel systems and their long term maintenance. Eric Harrell +1 410 266 2060 ARINC’s GLOBALinkSM voice/data Title Email communication services provide the flight Account Director, [email protected] crew with all the data and information they Commercial Aviation need to fly safely and efficiently. Using Solutions data link, HF, VHF, and satellite technology, 185 ASSOCIATE MEMBERS

SILVER MEMBER Air Traffic Control Association - Japan A

Membership Head Office ATCA-J aims to contribute air traffic Silver K1 Bld. 3F, 1-6-6 development through comprehensive Haneda Airport Ota- research and study on the air traffic control President ku, Tokyo, 144-0041, systems at home and abroad, and through Toru Nakamura Japan promotion of international cooperation Website with other countries on air traffic services. Telephone www.atcaj.or.jp ATCA-J engages in the following activities to +81 3 3747 1685 Email accomplish its purpose: Fax atcaj@[email protected] +81 3 3747 0856 1. Research and Studies 2. International cooperation 3. ICAO Language Proficiency Requirement testing services 4. Publications CANSO Membership Information

Focal Point Tel Toshio Yoshida +81 3 3747 1685 Email [email protected]

SILVER MEMBER ATECH Negócios em Tecnologia S/A A

Membership Head Office ATECH Negócios em Tecnologias S/A also specified, develop and commissioned Silver Rua Rocio 313, 2 specialises on high-tech mission critical the current system, and is modernising andar, Vila Olimpia, systems integration and projects in the the Brazilian Air Traffic Flow Management Vice President São Paulo, areas of Air Traffic Management, Defense (ATFM) Center. Mr. Delfim Ossamu SP 04552-000 and Command & Control Systems, Wide ATECH’s multidisciplinary team is Miyamaru Brazil Area Surveillance and Homeland Security, composed of highly specialised people, Website amongst others. qualified and experienced professionals Telephone www.atech.com.br ATECH develops and implements ICAO in a vast array of areas of knowledge and +55 (11) 3040 7320 Email level Air Traffic Control Systems, which expertise. These professionals provide Fax [email protected] are designed to support and automate cutting-edge technology solutions and +55 (11) 3040 7340 civil air traffic control and coordination integrated information systems. procedures in terminal areas as well as en route control for FIR. The solution was Solutions: deployed throughout Brazil and control more • Air Traffic Control with Multi Sensor CANSO Membership Information than 95% of all traffic in the country being Capabilities installed in all automated Approach Control • Air Traffic Flow Management Focal Point Tel Centers (APP) and Route Control Centers • ATC Simulation Delfim Ossamu +55 (11) 3040 7320 (ACC). ATECH has developed the system • Messaging, Billing, OPMET and AIS Miyamaru responsible for Brazilian South Atlantic Title Email Oceanic Flight Information Region, using Vice President delfim@ ADS-C and CPDLC (Controller Pilot Data Link atech.com.br communication) over satellite. ATECH has 186 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER A Aviation Advocacy Sarl

Membership Head Office Aviation Advocacy is a boutique In the ATM arena, Aviation Advocacy has Silver Rue de la Gare consulting firm which provides market a particularly strong track record of working 17, 1260 Nyon, insight, regulatory counsel, commercial with CANSO and a number of its members, Managing Director Switzerland consulting and operational support to both ANSPs and associates. We have a Andrew Charlton aviation businesses, organisations close understanding of the issues and their Telephone Website and investors. implications for the future of ATM, through +41 (22) 363 0633 www. Based in Switzerland, with an office in which we offer our counsel on policy making aviationadvocacy. Fax Brussels, we combine expertise in aero and regulation. aero +41 (22) 363 0631 politics, extensive regulatory and legal Aviation Advocacy also publishes a Email experience and track record in commercial subscriber-only monthly Aviation Intelligence a.charlton@ operations. Reporter, analysing key events, statistics, aviationadvocacy. We work with clients worldwide to themes and trends in the aviation industry’s aero address problems with innovative thinking, governments, regulators, organisations holistic evaluation, and effective operational and service providers. We evaluate the implementation. commercial implications of policy thinking CANSO Membership Information and making. Our conclusions are fiercely independent and provide our subscribers Focal Point Tel with innovative guidance. Andrew Charlton +41 (22) 363 0633 Title Email Managing Director a.charlton@ aviationadvocacy. aero

SILVER MEMBER A AviBit Data Processing GmbH

Membership Head Office AviBit is a leading provider of next Silver AviBit Data generation Air Traffic Management Solutions Processing GmbH that enhance airspace and airport operations. CEO Händelstraße 57 AviBit is on the market since more than Konrad Köck 8042 Graz 15 years and has provided its advanced Website Austria software solutions to many international www.avibit.com ANSP’s and airports. Telephone The core portfolio contains a level Email +43 316 42 99 61 40 [email protected] 3 A-SMGCS (AceMax®), the Tower Fax Information System InfoMax® and the +43 316 42 99 61 38 electronic flight strip system DIFLIS®, including digital departure clearance DECLOS® and arrival and departure management functionality. One of AviBit’s CANSO Membership Information key competences is the full integration of A-SMGCS and E-Strips, which lead to more Focal Point Tel efficiency and safety of airport operations. Josef Kutschi +43 676 96 56 466 For detailed product information and further Title Email information about AviBit and its references, Sales Director [email protected] please visit www.avibit.com or send an e-mail to [email protected]. 187 ASSOCIATE MEMBERS

SILVER MEMBER Avitech AG A

Membership Head Office Avitech AG is an international systems Publications, paper and electronic Charts, Silver hnhofplatz 1, P.O. and service provider company for civil and the AviTerm Integrated Briefing System, Box 1430, D-88004 military Air Navigation Services Providers, the AviSuite Aeronautical Message CEO Friedrichshafen, Aviation Authorities, and Airlines. It develops Handling System, the Aeronautical Data Joachim Lennarz Germany and markets its own software products with Exchange Layer (AxL) to support the SWIM Website 80 plus engineering workforce from four Concept and Integrated Tower Information Telephone www.avitech.aero locations in Germany and Slovakia for more Management Systems. +49 7541 282 0 Email then 20 civil and military customers in 20 Avitech is a non-listed stock corporation Fax marketing@ countries on 4 continents. (German AG) and has a 100% daughter +49 7541 282 199 avitech-ag.com Avitech works closely with its customers company in Bratislava, Slovakia, and to generate operational concepts, innovative additional working premises in Frankfurt/ solutions and early deliveries using a range Main, and Constance, Germany. of COTS products from Avitech and our The Avitech Frankfurt Office is operated industry partners based on the ISO9001 as AIM and Training Service Center. CANSO Membership Information certified quality management standard and the customised German Government Focal Point Tel V-Modell as a process model for planning Peter Rudolph +49 7541 282 354 and executing of software projects. Title Email The main product lines of Avitech are the VP Business Peter.Rudolph@ .wiz@rd Family for Aeronautical, Obstacle Development / avitech-ag.com and Terrain Databases, Aeronautical Authorised Officer Information Publications, Flight Information

SILVER MEMBER AZIMUT JSC A

Membership Head Office AZIMUT is the leading Russian Silver Bldg. 2, 5 supplier of solutions in the fields of radio Naryshkinskaya communication, navigation, surveillance CEO Alley, Moscow, as well as automation of air traffic control. Asker Saidov Russia, 125167 Established more than 50 years ago, the Website company has been engaged in research, Telephone www.azimut.ru design, development, production, installation +7 495 748 0560 Email and maintenance of a wide range of radio- Fax [email protected] electronic systems for air traffic control +7 495 748 0560 and military applications. More than 150 airports and ATC centers are supplied with the equipment designed and manufactured by the enterprises of AZIMUT. The group of companies AZIMUT successfully CANSO Membership Information carries out engineering, construction and commissioning works, implements turn-key Focal Point Tel projects and provides after-sales services. Vladimir Saenko +7 926 369 7787 Title Email marketing and sales vladimir.saenko@ manager azimut.ru 188 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER B Barco Orthogon GmbH

Membership Head Office Barco, a global technology company, Silver Hastedter Osterdeich designs and develops visualisation products 222 for a variety of selected professional markets CEO and Managing 28207 Bremen such as air traffic control. Barco Orthogon’s Director Germany software components and display systems Frank Köhne provide accurate real-time information Telephone Website throughout the operational workflow +49 421 20122 0 www.barco- and support controllers and operators in orthogon.com Fax making air traffic safer and more efficient. +49 421 20122 999 Email Key competences are the visualisation of info.airtraffic@ surveillance data through dedicated hardware barco.com products and software solutions, as well as queue management tools to optimise the air traffic flow. CANSO Membership Information Barco Orthogon products and solutions are in operational use in ATC centers and Focal Point Tel towers and in airline and airport operating Frank Köhne +49 421 20122 0 centers. Barco Orthogon provides innovative Title Email products and services and maintains long CEO and Managing frank.koehne@ term commitment to customers. Director barco.com

SILVER MEMBER B Booz Allen Hamilton

Membership Head Office Booz Allen Hamilton works with the We have completed more than 1,000 Silver 8283 Greensboro Dr. U.S. federal agencies responsible for the successful engagements for clients in McLean, VA 22102 nation’s aviation infrastructure including the airport, airline, aerospace, and travel Vice President USA the Federal Aviation Administration (FAA), industries, as well as air navigation service Ian Legan Department of Transportation, Department providers and government and regulatory Telephone Website of Homeland Security, Department of agencies worldwide. This experience +1 (703) 902 5000 www.boozallen.com Defense, and Department of Commerce, provides us with in-depth knowledge of Email as well as operators and manufacturers in the entire aviation value chain. communications@ the aviation industry worldwide. bah.com Since its first aviation assignment for United Airlines in 1930, Booz Allen has worked with clients across the industry providing technical and management consulting expertise. Booz Allen was CANSO Membership Information named ”Best Consulting Firm to the Air Traffic Management Industry” by Air Focal Point Tel Traffic Management magazine in 2007. Roberta Leftwich +1 (703) 902 5000 Title Email Senior Associate leftwich_roberta@ bah.com 189 ASSOCIATE MEMBERS

SILVER MEMBER Brüel & Kjaer EMS B

Membership Head Office Brüel & Kjær EMS is a global leader in Brüel & Kjær EMS builds the world’s Silver 69 Kooyong Road, supplying environment monitoring systems foremost airport noise monitoring and flight Caulfield North, 3161 and services to the world’s airports. With a track management solutions. We provide a CEO Australia strong and trusted brand in the industry, Brüel complete suite of hardware and software Martin Adams & Kjær EMS is known for stability, quality of products, coupled with a range of superior Telephone Website service and product innovation. managed services founded on world’s best +61 (3) 9500 1017 www.bksv.com/EMS The company’s airport customer base of practice. Fax over 250 major airports has been expanding We build today’s solutions with +61 (3) 9500 1191 through strong market demand, increasing tomorrow’s environmental, technical and market share, and acquisitions. social conditions in mind. Our products are Many of the busiest airports around designed to grow with your airport’s needs, the world have Brüel & Kjær EMS systems yielding maximum value and return on installed, including London Heathrow, investment. Amsterdam Schiphol, Chicago O’Hare, CANSO Membership Information Los Angeles International, San Francisco International, Hong Kong, Sydney and Focal Point Tel Melbourne. Moreover, Brüel & Kjær EMS’ Martin Adams +61 (3) 9500 1017 NoiseOffice services are used by customers Title Email in the US, UK and Australian markets – Chief Executive martin.adams@ Chicago, BAA and Airservices Australia. Officer bksv.com

SILVER MEMBER Comsoft GmbH C

Membership Head Office COMSOFT GmbH is a market-leading platform. With its new digital NOTAM office Silver Wachhausstr. 5a supplier to the ATC community and has a the solution completes the last step of phase 76227 Karlsruhe proven track record for delivering high quality three of ICAO’s AIM Roadmap. The unrivalled Managing Director Germany solutions in combination with a reputation leader in operational AMHS connections Manfred Schmid for excellent customer support. Since its clearly is COMSOFT’s messaging solution Telephone Website establishment in 1979, the German company AIDA-NG. Numerous customers - including +49 9497 0 www.comsoft.aero has developed profound expertise in the air navigation service providers from Latin Fax Email whole spectrum of advanced ATC technology, America, Europe, the Middle East and the +49 9497 129 [email protected] providing both customised and off-the- Asia-Pacific region - have already performed shelf solutions in the fields of aeronautical the transition to AMHS leveraging the message handling, aeronautical information system’s unmatched level of interoperability management, ADS-B and WAM, surveillance and stability. processing as well as in ATM automation. As a long term EUROCONTROL partner, COMSOFT’s incomparable dedication to solution provider and consultant for both CANSO Membership Information outstanding solutions has entailed a number civil and military customers, COMSOFT of achievements setting a benchmark for the systems can be found in most European ATC Focal Point Tel industry. For example, taking into account the centres and with increasing shares all over Manfred Schmid +49 721 9497 1004 global transition from AIS to AIM, COMSOFT the world. Strict adherence to recognised Title Email developed the advanced AIM solution standards, thus guaranteeing connectivity Managing Director manfred.schmid@ CADAS. Fully based on AIXM 5, the new and interoperability, complemented by the comsoft.aero standard for aeronautical data, it presents a constant focus on functionality and usability, future-proof, cost-efficient and reliable AIM characterise the COMSOFT strategy. 190 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER D Department of Transport (DoT, Abu Dhabi)

Membership Head Office The Department of Transport (DOT) Core Values: Excellence, Commitment, Silver P.O. Box 20 was established in 2006 to cover the entire Integrity, Cooperation, Transparency, Abu Dhabi value chain and ensure fully coordinated Efficiency. CEO United Arab Emirates planning in all aspects of transport policy The Aviation Division is responsible for H.E Abdulla Rashed and development. Previously, Abu Dhabi’s ensuring that aviation supports the Abu Al Otaiba Telephone transport responsibilities were handled by a Dhabi Policy Agenda through effective +971 (2) 6566 666 Website variety of entities, across both the local and economic regulation, the delivery of high www.dot. Fax Federal Government. quality services, securing global connectivity, abudhabi.ae +971 (2) 6359 666 Vision: To deliver an effective transport achieving international compliance, integrating Email system that contributes to the economic aviation with other transport modes and the info@ growth, quality of life and environmental robust strategic planning of aviation assets. dot.abudhabi.ae sustainability of the Emirate of Abu Dhabi. The Aviation Division close coordination with Mission: Regulate, plan and develop the Land Transport Division and Maritime an efficient and well-integrated transport Transport Division contribute to a holistic, CANSO Membership Information system that serves the public interest by multi modal, approach to managing Abu enhancing mobility and delivering safe, secure Dhabi’s rapidly growing air transport sector. Focal Point Email and environmentally responsible Aviation, Khaled Al Zaabi khaled.alzaabi@ Maritime, Public Transport and Highways dot.abudhabi.ae sectors. Title Aviation Planning Specialist

SILVER MEMBER D Dubai Airports

Membership Head Office Dubai Airports owns and manages A major airport-city project is just 40 Silver Dubai Airports the operation and development of Dubai kilometres away from Dubai International. Executive Offices International and Dubai World Central. Dubai Phase 1 of the airport opened June 2010 CEO Terminal 1 Arrivals International has seen an average growth of for cargo operations and features one A380 Paul Griffiths Level 1 15.5 per cent since it first began operation. capable runway, 64 remote stands, one cargo Website Dubai International With traffic reaching a historic 50.8 million terminal with annual capacity for 250,000 www. P O Box 2525 passengers in 2011, a year on year growth of tonnes of cargo and a passenger terminal with dubaiairports.ae Dubai - UAE 8 per cent, DXB is the fourth busiest airport an annual capacity of five million passengers. for international passengers on ACI list. DXB is General aviation operations were launched Email Telephone also the world’s fourth busiest hub for freight at DWC in February 2011. DWC will increase customer.care@ +971 042161199 dubaiairports.ae movement with 2.19 million tonnes recorded Dubai’s airport capacity to accommodate the in 2011. Connected to over 220 destinations 48 per cent increase in cargo volumes from across six continents through 150 scheduled 1.9 to 3 million tonnes that is anticipated by airlines, DXB currently has an annual capacity 2015. In the long term it will serve as a multi- CANSO Membership Information of 60 million passengers and 2.5 million tonnes modal logistics hub for 12 million tonnes of of cargo. Passenger capacity will increase to freight and a global gateway for the 150 million Focal Point Email 75 million on completion of Concourse 3, the passengers per annum that are expected to Helen Woodrow helen.woodrow@ world’s first A380-dedicated facility, while pass through Dubai by 2030. dubaiairports.ae Dubai World Central (DWC), Dubai’s new Dubai Airports delivers a world-class Title airport that opened for cargo operations on experience for customers by providing safe, Head of Aeronautical June 27, 2010, will accommodate future cargo secure and environmentally responsible airports. Strategy, Strategy growth. Unit 191 ASSOCIATE MEMBERS

SILVER MEMBER EADS Cassidian E

Membership Head Office EADS is a global leader in aerospace, Silver CASSIDIAN defence and related services. In 2008, EADS Landshuter Str. 26 generated revenues of €43.3 billion and CEO 85716 employed a workforce of about 118,000. Dr. Stefan Zoller Unterschleißheim The Group includes Airbus as the leading Website Germany manufacturer of commercial aircraft, with www.cassidian.com Airbus Military covering tanker, transport Telephone and mission aircraft, Eurocopter as the +49 (0) 89 3179 8819 world’s largest helicopter supplier and EADS Fax Astrium, the European leader in space +49 (0) 89 3179 programmes from Ariane to Galileo. 3387 Its Defence and Security Division Cassidian is a provider of comprehensive systems solutions and makes EADS the CANSO Membership Information major partner in the Eurofighter consortium as well as a stakeholder in the missile Focal Point Tel systems provider MBDA. Cassidian Sebastien Corno +49 (0) 89 3179 provides Air Traffic Control and Air Traffic 8819 Management solutions as part of completely Title Email integrated nationwide security systems. Sales Director ATC & Sebastien.Corno@ EADS is a major stakeholder into the SESAR IFF radars cassidian.com programme.

SILVER MEMBER EIZO Technologies GmbH E

Membership Head Office The Eizo Nanao Group pushes the limits Silver Buergermeister- of technology to create visual systems of the Seidl-Str. 8 utmost quality. CEO & President 82515 With the highest of ethical standards and Andy Kürz Wolfratshausen pure dedication to excellence in all operational Website Germany aspects, we aspire to exceed our customers’ www.eizo.com expectations. Telephone We recognise one of the most challenging Email +49 8171 34 92 0 [email protected] issues to date is environmental conservation, Fax and are uncompromising in our dedication +49 8171 34 92 16 to this integral element in all our business activities.

CANSO Membership Information

Focal Point Tel Peter Kundmann +49 8171 34 92 25 Title Email Senior Manager pkundmann@ Sales eizo.com 192 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER E Emirates

Membership Head Office Emirates is one of the world’s most In the air and on the ground, Emirates Silver Emirates EGHQ, successful international airlines. Since the is committed to acting sustainably in the PO Box 686 first Emirates airline flight took off in 1985 interests of its customers, its business, President Dubai the company has spread its wings into every the natural environment, and the 109 Tim Clark aspect of travel and tourism to become a destinations it serves worldwide. Telephone Website global corporation of colossal scale. Based Visit Emirates online at: + 971 (4) 708 4300 www.emirates.com in Dubai, it flies a young and modern fleet www.emirates.com Fax of 153 aircraft - a mix of Airbus and Boeing + 971 (4) 286 4085 passenger planes and seven freighters. A further 200 aircraft are on order including an additional 75 A380’s making it the largest customer of the Airbus superjumbo. Connecting 109 cities on six continents, Emirates has earned a reputation for CANSO Membership Information innovation and top quality service, winning over 400 international awards for excellence Focal Point Tel across its operations. Bob Everest +971 (4) 708 4300 Title Email V.P. Flight bob.everest@ Operations Support emirates.com

SILVER MEMBER E Entry Point North

Membership Head Office Entry Point North is an award winning as well military clients. The Entry Point Silver Box 30 internation Air Traffic Management academy. North academy has delivered its services SE-230 32 It was the first ATM academy accredited throughout Europe, Middle East and the Far CEO Malmö-Sturup under the European Commission’s directives East. Anne Kathrine Sweden towards the vision of the Single European TRAINING FACILITIES. The academy Jensen Sky. Entry Point North is a total training occupies more than 6.700 sqm. of specially Telephone Website solution provider and is one of the largest equipped training facilities at Malmoe +46 406 944 300 www. multi-cultural ATM training academies in Airport. Entry Point North uses state-of- entrypointnorth.com Fax Europe. In compliance with EUROCONTROL the-art BEST simulators from MicroNav that +46 406 944 399 Email CCC and ICAO standards it offers a broad can be used with or without strips.There sales@ range of ATM training, AFIS, ATSEP, are 180 positions and up to 13 3D Towers, entrypointnorth.com development training courses, selection & each with 2 or 4 controller positions, 3 pilots recruitment, consultancy and other services. and 1 approach position connected. The Every year more than 300 aspiring and Tower simulators are divided into eleven 180 CANSO Membership Information operational ATCOs from various countries degrees and two full 360 degrees. are trained at the academy’s modern Entry Point North, established in Focal Point Tel facilities in Malmoe, Sweden. Specialised December 2005, is the outcome of a Peter Kantner +46 406 944 300 courses within Human Factors and Safety long-term equal partnership between the Title Email areas are also offered to a diverse range of three Air Navigation Service Providers Business peter.kantner@ ATM personnel. Entry Point North customers in Scandinavia: Avinor, LFV and Naviair. Development entrypointnorth.com includes regional and international, public Together they employ more than 1.500 Manager and private ANSPs, airports, airlines Air Traffic Controllers and handle traffic in almost 100 airports throughout Scandinavia. 193 ASSOCIATE MEMBERS

SILVER MEMBER Era Corporation E

Membership Head Office ERA is a world leader in next-generation Silver Prumyslova 387 surveillance and flight tracking solutions with 530 03 Pardubice proven multilateration and ADS-B (Automatic Managing Director Czech Republic Dependent Surveillance - Broadcast) Vladislav Hofman technologies. Telephone Website ERA equips military and civilian aviation +420 467 004 253 www.era.aero industries with next-generation solutions that Fax Email improve aviation safety, enhance operations +420 467 004 555 [email protected] and increase tactical capabilities. ERA has more than 100 commercial, air traffic management and military customers in over 45 countries including the U.S., Europe, the Middle East, Africa, South America and Asia. CANSO Membership Information

Focal Point Tel Andrea Jilkova +420 467 004 116 Title Email Head of Marketing [email protected]

SILVER MEMBER Etihad Airways E

Membership Head Office Etihad Airways, the national airline of Etihad has received a range of awards Silver Khalifa City A the United Arab Emirates, has in just eight that reflect its position as the leading Etihad Airways years established itself as the world’s premium airline brand in the world, CEO Headquarter leading airline. including “World’s Leading Airline” at the James Hogan Abu Dhabi Set up by Royal (Amiri) Decree in July World Travel Awards in 2009 and 2010. Website P.O Box 35566 2003, Etihad commenced commercial www.etihad.ae United Arab Emirates operations in November 2003 and has gone on to become the fastest growing Telephone airlinein the history of commercial aviation. +971 2 511 0000 Abu Dhabi, the capital of the United Arab Emirates, is the airline’s hub. Etihad’s fleet of 63 aircraft operates more than 1000 flights per week, serving an international network of 84 passenger CANSO Membership Information and cargo destinations in 52 countries. The airline seeks to reflect the best of Focal Point Tel Arabian hospitality – cultured, considerate, Christian Albrecht +971 2 511 2211 warm and generous – as well as enhance Title Email the prestige of Abu Dhabi as a centre of VP OPS Logistics [email protected] hospitality between East and West. 194 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER E European Satellite Services Provider (ESSP SAS)

Membership Head Office ESSP SAS is a private French company • promote and implement cost Silver 18, Avenue Edouard owned by 7 key European ANSPs (Aena, effective solutions for EGNOS BELIN - BPI 602 DGAC/DSNA, DFS, ENAV, NATS, NAV-P and wherever the company expertise President 31401 Toulouse skyguide) which mission is to provide the can result in synergies to the Dirk Werquin Cedex 9 EGNOS services. European Union and to the future Website France ESSP mission is developed along three system GALILEO. www.essp-sas.eu axes: To carry out its mission, ESSP was Telephone • the Provision of EGNOS services at certified as Air Navigation Service Provider Email +33 561 281 954 communication@ a performance level compliant with in July 2010, in accordance with the Single Fax essp-sas.eu the user requirements, through an European Sky Regulation. +33 561 283 511 efficient Operation and Maintenance The EGNOS Safety-of-Life Service, of the EGNOS system and its mainly intended for Aviation, is available assets. since March 2011. ESSP is deeply involved • support EGNOS adoption by in supporting European ANSPs to implement CANSO Membership Information European aviation through the EGNOS-based procedures at European evolution and development of airports. Focal Point Tel the EGNOS infrastructure, or by The ESSP Management System has been Pilar Azcárraga +34 916 278 881 supporting other categories of users certified ISO 9001:2008 in March 2012. Title Email where appropriate. Communication pilar.azcarraga@ Officer essp-sas.eu

SILVER MEMBER F Fokker Services B.V.

Membership Head Office Fokker Services is an independent Silver Hoeksteen 40 Aerospace services provider, combining 2132 MS Hoofddorp OEM (design) knowledge and independent CEO The Netherlands after-sales MRO support to performance- Roland van Dijk based aircraft MRO services. Being Type Telephone Website Certificate holder of all 750 Fokker aircraft +31 (0)88 628 00 00 www.fokker.com operated today, Fokker Services has all the

Email skills, facilities, equipment and systems www.fokker.com in place to deliver Total Support Solutions to aircraft operators and owners in the continued competitive operation of their fleet. Today, Fokker Services has earned its position as unique and valuable partner for CANSO Membership Information the global aerospace industry, supporting a large fleet of various aircraft types. Focal Point Tel Capabilities include Component Availability Karel van Meekeren +31 (0)88 628 00 00 Programs, Flight hour based Component Title Email Repairs, Engineering and Documentation Product Manager karel.vanmeekeren@ Support and Airframe Maintenance, Modifications fokker.com Conversion and Completion capabilities. 195 ASSOCIATE MEMBERS

SILVER MEMBER GE Aviation’s PBN Services G

Membership Head Office Partnering with airlines, air navigation Silver 20415 72nd Ave S service providers (ANSP), regulatory Suite 300 agencies and airports, GE Aviation is General Manager Kent, WA 98032 implementing industry-leading technologies Giovanni Spitale that enable 4D gate-to-gate operations Telephone Website while alleviating flight delays and airspace +1 2538673900 www.geaviation.com congestion. Fax Email GE develops and implements +1 2538673851 sales.pbnservices@ technologies that provide significant ge.com economic and environmental benefits to airlines, airports and the communities they serve. With high resolution geospatial earth imagery, Performance-based Navigation (PBN) design and deployment, Flight CANSO Membership Information Management Systems (FMS) and more, GE is building the foundation of air traffic Focal Point Tel management (ATM)modernisation. Nicole Brown +1 2538673900 Learn more about GE’s ATM Solutions at: Title Email www.geaviation.com Business nicole.brown@ Development Leader ge.com

SILVER MEMBER Guntermann & Drunck GmbH G

Membership Head Office German manufacturers G&D are the Silver Dortmunder Str. 4a pioneers of KVM technology and created 57234 Wilnsdorf their first KVM solution in 1985. Ever CEO Germany since they’ve been creating high quality Udo Guntermann products with most reliable components and | Martin Drunck | Telephone especially focussed on applications in ATC Reiner Ruelmann +49 27 39/89 01 100 with a dedicated product line. Website Fax Their KVM extenders and switches www.gdsys.de +49 27 39/89 01 120 are deployed in various Air Traffic Control Email Centers around the world. In addition to their [email protected] efficient video bandwidth, Guntermann & Drunck’s high quality devices offer special security features such as redundancy concepts and preventive monitoring CANSO Membership Information providing the system safety required in ATC. Numerous ANSPs trust in G&D when it Focal Point Tel comes to freeing up space and improving Roland Ollek +49 27 39/89 01 both working conditions and system 100 availability in ATC environments. Title Email Head of Sales & [email protected] Marketing 196 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER H Harris Corporation

Membership Head Office Harris is an international communications Silver Harris Corporation and information technology company serving Headquarters, government and commercial markets in President & CEO 1025 West NASA more than 150 countries. Headquartered William Brown Boulevard, in Melbourne, Florida, the company has Website Melbourne, Florida approximately $5 billion of annual revenue and www.harris.com 32919-0001, USA more than 16,000 employees — including nearly 7,000 engineers and scientists. Telephone Harris is dedicated to developing best-in- +1 (321) 727 9100 class assured communications® products, Fax systems, and services. Additional information +1 (321) 729 2244 about Harris Corporation is available at www.harris.com.

CANSO Membership Information

Focal Point Email Jaida Lindsay [email protected]

Title Event Marketing Specialist

SILVER MEMBER H Helios

Membership Head Office Helios is an independent consultancy and ANSPs on international benchmarking Silver 29 Hercules Way specialising in air traffic management projects. We have provided support in Aerospace Boulevard (ATM), airports, navigation and the use developing and evaluating plans for providing Chairman AeroPark of radio spectrum. As an acknowledged new capacity in the most economically Dr. Michael G. Farnborough market leader, we help our customers effective way, and supported procurement in Shorthose Hampshire deliver technology, operational and business accordance with the plans. We have helped Website GU14 6UU UK improvements. ANSPs develop performance measurement www.askhelios.com We have for some years been active systems. Telephone in the strategic development of the ATM We work frequently in partnership with Email +44 1252 451 651 [email protected] industry. Recently in Europe, this has ANSPs, combining our skills to provide Fax focused on the Single European Sky; we advice and support throughout the world for +44 1252 451 652 have helped develop a number of Functional change and development in ATM. Airspace Blocks, and supported the Industry Our support in strategic, operational and Consultation Body. technical areas is complemented by the CANSO Membership Information The rapidly changing environment provision of high-quality training in areas for ANSPs brings an increasing need for related to air navigation services. Focal Point Tel independent, objective advice and support The company is ISO 9001 certified. John Raftery +44 2072 757 853 for service providers. Helios has worked Title Email extensively with the European Commission Director, Economics john.raftery@ (EC) on the implications of legislation and & Policy Services askhelios.com projects to promote reform. We have worked with the Eurocontrol PRU, the EC, regulators 197 ASSOCIATE MEMBERS

SILVER MEMBER HITT Traffic H

Membership Head Office Capacity, efficiency and safety are major Silver P.O. Box 717 factors in air transport and will remain so for 7300 AS Apeldoorn the near future. Air traffic continues to grow, CEO The Netherlands while at the same time airports are often Sjoerd Jansen restricted in their possibilities to expand. This Telephone Website means that available resources must be used +31 55 543 2500 www.hitt-traffic.com more efficiently. Fax Email HITT provides their customers with +31 55 543 2553 [email protected] advanced technology that focuses on all aspects between landing and departure and that optimises capacity and punctuality. Technology to minimise the time that aircraft need to spend on the ground. To do so, we provide solutions that are CANSO Membership Information tailored to various parties: Air Navigation Service Providers (ANSPs), Airports and Focal Point Tel Airlines. These well-integrated solutions Jan Terlouw +31 62 320 5908 facilitate Collaborative Decision Making Title Email (CDM). This allows these parties to act on a Director Aviation [email protected] common operating picture, which results in more capacity, fewer delays and a high level of safety.

SILVER MEMBER Honeywell International Inc. / H Aerospace

Membership Head Office As a key partner in the FAA NextGen and Honeywell is a leader in advanced Silver 1944 E. Sky Harbor the European SESAR projects, Honeywell electronics and avionics for large and President and Circle Aerospace is a technology leader in the regional air transport, business and general CEO of Honeywell Phoenix field of ATM modernisation. Throughout the aviation aircraft, military aircraft, surface Aerospace AZ 85035 ATM Ecosystem Honeywell’s innovative vehicles, defense systems, and space technologies are making air travel safer applications. Our primary focus is to enhance Tim Mahoney Telephone and more efficient whilst reducing the customer value by making flight safer, more +1 800 601 3099 Website environmental impact of aviation. reliable and more cost-effective through our www. From the check-in desk to baggage unique capabilities in sophisticated avionics, honeywell.com reclaim and from gate to gate, Honeywell’s flight safety products and our world-class technologies in the terminal, on the aircraft aftermarket service and support. Contact us and ground based system such as SmartPath at http://www.honeywell.com/aero increase capacity, improve efficiency, reduce operating costs and make intelligent airports CANSO Membership Information and aircraft a reality.

Focal Point Tel Michael Underwood +1 480 592 5937 Title Email Director of Business Mike.Underwood@ Development honeywell.com 198 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER I IDS - Ingegneria Dei Sistemi S.p.A.

Membership Head Office Since 1992 the Air Navigation division IDS’s products and services currently Silver Via Flaminia 1068 has been developing and supporting highly span two broad segments of air 00189 Rome, Italy customisable commercial software solutions navigation operations: CEO for both civil and military customers in the Aeronautical information services and Giovanni Bardelli Telephone aeronautical fields of communications, management – the flow and management +39 06 33 217 401 Website navigation, surveillance and air traffic of static and dynamic information in full www.idscompany.it Fax management. The division supplies its compliancy with the ICAO mandate for +39 06 33 217 431 Email professional commercial solutions and data quality and integrity, support for the airnavigationsales@ engineering services worldwide tailoring transition from an Aeronautical Information idscorporation.com them to clients’ needs in order to fit their Services (AIS) to and Aeronautical specific requirements and workflows. The information Management (AIM) system, Air Navigation Division supports civil and and the production of aeronautical data military aviation agencies and air navigation packages, charts and documents such as service providers with integrated systems Aeronautical Information Publications (AIP). CANSO Membership Information for instrument flight procedure design and Engineering and operations – the ground validation and with a comprehensive development and ground validation of flight Focal Point Tel suite of applications for aeronautical procedures, the design of airspace and the Andrea Petriccione +39 06 33 217 401 information management, navigation aids assessment of ground based and satellite Title Email performance assessment, and radar siting navigation aids performance. AIM Product a.petriccione@ and electromagnetic compatibility analysis. Manager ids-spa.it m.mannino@ ids-spa.it

SILVER MEMBER I Indra Navia AS

Membership Head Office Indra Navia supplies the world’s all customers’ needs. Compliance with Silver Olaf Helsets vei 6 airspace with leading edge communication, ISO9001 reflects the company’s high quality NO-0694 Oslo navigation, and surveillance technology for management system, placing the customer Managing Director Norway making flight safer. Ranging from individual first at all times. Eldar Hauge airport installations to countrywide, multiple- Indra Navia is a Norwegian-based Telephone Website site turnkey integrated system solutions, subsidiary of Indra Sistemas S.A. +47 23 18 02 00 www.indracompany. the company has operations in over 110 For more information, please visit com Fax countries. More than 90 years of industry www.indracompany.com. +47 23 18 02 10 Email experience, coupled with wide-ranging [email protected] expertise in the air traffic management environment around the world, enables Indra Navia to provide tailor-made solutions and meet stringent user requirements. Through continuous technological CANSO Membership Information development - and active participation in Single European Sky ATM Research (SESAR) Focal Point Tel - Indra Navia facilitates the modernisation Gerry Benz +47 90 69 23 10 of air traffic management capabilities and Title Email ensures state-of-the-art technology. The Business Support [email protected] company uses its ongoing experience with Manager over 1,000 diverse customers to adapt and enhance effective support to meet 199 ASSOCIATE MEMBERS

SILVER MEMBER Indra Sistemas I

Membership Head Office Indra is the premier Information Indra has over 30 years experience in Silver Avda. de Bruselas, Technology Company in Spain and a ATM. Its ATC, Surveillance Radars, Navaids, 35 leading IT multinational in Europe and Latin Communications and Airports Systems are CEO 28108 Alcobendas America. It is ranked among the three first operational in all continents over 96 countries Javier de Andres (Madrid) European companies in its sector according in more than 1200 installations. Indra’s Website Spain to stock market capitalisation, and it is one extensive product portfolio includes forefront www.indracompany. of the three Spanish companies with more technology applications of 4D trajectory FDP, Telephone com investment in R&D. In 2009, revenues AIS, VCS, CDM, A-SMGCS, ADS-B, MLAT, +34 916271958 Email reached EUR 2.976M, of which a third or WAM. It provides country-wide systems Fax [email protected] comes from the international market. on a turnkey basis. Indra invests €20 million +34 916271010 The company employs more than 35,000 per year in R&D and plays a leading role professionals and has clients in more in SESAR. than 100 countries with 30 subsidiaries Over the years we have gained worldwide. Indra is organised around the comprehensive insight into each business CANSO Membership Information following vertical markets: Defence and and crafted solid relationships with Air Traffic; Ground Transport & Homeland customers. This knowledge, coupled with Focal Point Tel Security, Energy and Industry; Telecom and latest-generation technology, allows Indra Emeric Osmont +34 916271958 Media; Finance and Insurance and Public to create unique in-house solutions and Title Email Administration and Healthcare. services for each market segment. Business [email protected] Development Manager

SILVER MEMBER INECO (Ingenieria y Economia del I Transporte, S.A.)

Membership Head Office Ineco, a consulting and engineering particularly the communication, navigation, Silver Paseo de la Habana, company highly specialised in the transport surveillance and information systems 138 sector with more than 40 years of required for ATM (CNS) Use of satellite General Director 28036 Madrid experience, has been a key element in the navigation systems in all modes of transport. Javier Cos Spain development of transport infrastructure in We offer a wide range of services to Website Spain. Ineco has an extensive international organisations across the globe, including: Telephone www.ineco.com presence and works in more than 40 • ATS Provision (ATC, AFIS) +34 91 452 12 00 Email countries. The company is notably active in • Strategic Plans (ATM Master Plan) Fax internacional@ the sectors of aeronautics, railways, urban • CNS/ATM infrastructure Planning +34 91 452 13 79 ineco.es transport and roads. Ineco´s shareholders and Development are the strongest state owned transport • Airspace Design and Organisation companies in Spain; among them Aena, • ATC Operations the Spanish airports and air navigation • Safety Management and safety systems operator. With a workforce cases CANSO Membership Information of 3500 professionals Ineco provides • Flight procedures design (PBN integrated solutions for all its clients, with Implementation) Focal Point Tel a commitment for innovation and the latest • Design and development of software Eugenia Ortiz +34 91 452 13 51 technology. More specifically in the area of tools Email the air navigation systems, the main areas of • Development of GNSS systems and eugenia.ortiz@ expertise are: Research, development and their applications ineco.es implementation of ATM Systems. Technical • CNS/ATM training development of air navigation systems; • ATM Environmental studies • Economic studies 200 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER I Inmarsat Global Limited

Membership Head Office Inmarsat has been at the forefront of Silver 99 City Road, mobile satellite services for more than 32 London EC1Y 1AX, years and is the leading provider of global Chairman & CEO United Kingdom voice, data and IP communications solutions. Andrew Sukawaty We deliver mission-critical Telephone Website communications where terrestrial networks +44 (207) 728 1243 www.inmarsat.com don’t go or are ineffective. Fax Inmarsat owns and operates a fleet +44 (207) 728 1193 of 11 satellites providing seamless mobile voice and data communications around the world, enabling users to make phone calls or connect to the internet - whenever and wherever they need - on land, at sea or in the air. CANSO Membership Information We also offer unrivalled expertise in a range of cross-platform mobile and Focal Point Tel fixed satellite, microwave and wireless Gary Colledge +44 (207) 728 1243 technologies. Title Email You can buy Inmarsat services and Aeronautical Product gary_colledge@ solutions directly, or through our worldwide and Safety Services inmarsat.com network of independent distribution partners Management and service providers.

SILVER MEMBER I Integra A/S

Membership Head Office Integra was established in 1988 and is an Silver Trørødvej 63B independent Danish consultancy company 2950 Vedbaek with its headquarters in Troeroed, north of CEO Denmark Copenhagen. Integra work internationally Peter Thorsen within the aviation sector and we suport Telephone Website a long line of national and international +45 45660044 www.integra.dk organisations in the solution of complex Fax Email problems within our key competencies +45 45660510 [email protected] (management, regulations, projects, safety and CNS). A key element of Integra’s strategy is to provide independent, high-quality consultancy services that attach value to our customers’ business at a reasonable cost. CANSO Membership Information All services provided by Integra are tailored to the individual customer and its specific Focal Point Tel environment and are based on standard Peter Thorsen +45 45660044 concepts and methods to ensure integrity. Title Email CEO [email protected] 201 ASSOCIATE MEMBERS

SILVER MEMBER Intelcan Technosystems Inc. I

Membership Head Office Intelcan is an innovative Canadian intricate projects from air traffic control Silver 69 Auriga Drive corporation with proven expertise in towers to complete airport construction. Ottawa Ontario complex, CNS/ATM and airport infrastructure Intelcan’s comprehensive customer President and CEO Canada projects. Our aptitude has been developed support programs ensure that our mission Georges Ata K2E 7Z2 over the past 35-plus years and deployed in critical systems that are installed around Website more than 60 countries. the world are fully operational, providing a Telephone www.intelcan.com As a manufacturer and systems high level of safety and performance that +1 613 228 1150 Email integrator, Intelcan has seamlessly the aviation industry can rely on. Staffed by Fax [email protected] incorporated its own systems and the best technical experts in all aspects of aviation, +1 613 228 1149 available third-party equipment for the Intelcan’s Customer Support Group offers benefit of its worldwide clients. Intelcan’s in- full life-cycle support services. In-depth depth knowledge of current products in the familiarity with international requirements industry and innovative approach to solving and hands-on experience with installation existing operational constraints serve as the and commissioning of systems enables CANSO Membership Information foundation in the development of its leading- Intelcan to provide around the clock service edge systems. These products focus on to ensure that all of its systems worldwide Focal Point Tel creating stronger solutions to fill unavailable achieve the highest operational availability Amanda Ellis +1 613 228 1150 features in today’s market and are developed for our customers. Title Email in full compliance with ICAO and Eurocontrol Headquartered in Ottawa, Canada, Business amandae@ standards. since its establishment in 1973, Intelcan Development intelcan.com As a major player in airport infrastructure has expanded into, Cuba, Bulgaria, Cyprus, Manager projects, Intelcan designs and constructs Spain, France, Korea, South Africa and recently, a research and development facility in Montreal, Canada

SILVER MEMBER Iridium Communications I

Membership Head Office As the provider of the only mobile voice are efficient and reliable, and small enough Silver 1750 Tysons and data satellite communications network in size and weight to cut costs without Boulevard, Suite that spans the entire globe, Iridium is the compromising connectivity. Additionally, CEO 1400, McLean VA world leader in reliable solutions for markets Iridium and its partners leverage their core Matthew Desch 22102, USA that require truly global communications, voice and data services capabilities to Website including the aviation, maritime, consumer provide the next generations of solutions in Telephone www.iridium.com mobile, M2M, and defense industries. air safety, operational efficiency and cockpit +1 (703) 287 7400 Through its portfolio of products, its communications. FANS 1/A over Iridium – Fax dedication to innovation and the development which earned FAA approval in July 2011 – is +1 (703) 287 7530 of the most cutting-edge communications providing a practical alternative for ANSPs devices and services available, and its needing to expand data link service, and a alignment with a network of 250 partners workable, cost-effective way for commercial focused on changing the way people and and business aviation markets to equip their organisations connect, operate and live, fleets more quickly. Already the optimal CANSO Membership Information Iridium is a vital component of the global satellite service for aircraft operational communications infrastructure. communications because of the high Focal Point Tel Iridium aviation solutions offer advanced reliability, global reach and efficiency of its Don Thoma +1 (703) 287 7422 communication capabilities that improve the aviation services, Iridium is on the cusp of Title Email connectivity, safety and efficiency of every providing the world’s first continuous, global EVP of Marketing don.thoma@ kind of air transport. Iridium is the leader in ADS-B coverage, starting as early as 2017, iridium.com operational communications solutions for through the launch of the Iridium NEXT the cockpit, offering aviation organisations satellite network – the largest commercial unparalleled products and services that space underway today – scheduled for deployment in 2015. 202 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER J Jeppesen

Membership Head Office Jeppesen is the leading source of Jeppesen has a dedicated Industry Silver 55 Inverness Drive worldwide data for flight navigation and flight Relations staff which works closely with President & CEO East, Englewood, operation support systems. Jeppesen offers over 200 countries, territories and aviation Mark van Tine CO 80112, USA instrument navigation charts in paper format authorities around the world to help resolve as well as in state-of-the-art electronic Telephone source differences across country borders, Website applications. Our airport moving map is +1 (303) 799 9090 request clarifications on AIP source data, www.jeppesen.com widely embraced as a valuable situational provide training in new technologies such awareness tool and an aid to avoiding as RNP, and generally assist aeronautical runway incursions. source providers meet the challenges of our Jeppesen NavData® offers digital rapidly changing aviation industry. Jeppesen data which can be delivered in multiple is a subsidiary of The Boeing Company. configurations to meet the needs of a wide variety of flight management system (FMS), GPS and ATC equipment. Jeppesen CANSO Membership Information also offers advanced airspace and airport simulation/modeling services to help airlines, Focal Point Tel air navigation service providers and airports Michael Lewis +1 (303) 328 4580 optimise their operations. This is supported Title Email by full procedure design capability, which Vice President of michael.s.lewis@ includes expertise in RNP (required Government and jeppesen.com navigation performance) procedures, as well Industry Affairs as AIP production services.

SILVER MEMBER L LAIC Aktiengesellschaft

Membership Head Office The LAIC Group of companies bring LAIC’s Air Traffic Control systems Silver Pilatusstrasse 38, specialist, high quality, innovative, and division, formerly known as Ifield Computer Lucerne, CH-6002 sophisticated products and services to Consultancy Limited (ICC), deliver the CEO Switzerland Airports and Air Navigation Service Providers ATRAK® suite of solutions, for Air Navigation George Parobek (ANSP). LAIC have delivered superior Service Providers. ATRAK forms an integral Telephone Website consultancy, system development, and role in air traffic management, for air traffic +41 (0)41 210 6100 www.laicatc.com service provision to the Air Traffic Control, controllers and back office operations Fax Air Traffic Management, and Air Transport respectively, and can be configured and +41 (0)41 410 2975 industry for over 22 years with a range customised to run in a number of different of Civil Aviation Authority and ISO9001 modes to suit the needs of Air Navigation accredited solutions and services for all Service Providers of any scale or volume of aspects of air navigation management. air traffic flow. LAIC are headquartered in Lucerne, Switzerland with additional facilities in CANSO Membership Information the UK, Czech Republic, and France and comprise a team of dedicated technical Focal Point Tel industry experts and consultants, working George Parobek +41 (0)41 210 6100 in partnership and collaboration with their Title customers to meet the challenges that the CEO industry presents them, today and in the future. 203 ASSOCIATE MEMBERS

SILVER MEMBER LEMZ R&P Corp. L

Membership Head Office Research and production corporation low-altitude detector for air-defense missile Silver 110 Dmitrovskoye ‘Lianozovo Electromechanical Plant’ complex S-300PMU. Shosse, 127411, (LEMZ R&P Corp.) is an enterprise that is The main developer of products Director General Moscow, Russia specialised in the field of development and manufactured by the plant is the Gennadiy Benderski manufacture of radar complexes and control incorporated design bureau (former “LIRA” Telephone Website systems of various purpose. design bureau) that during 57 years of its +7 095 484 6010 www.lemz.ru The plant was based in 1935 and initially existence was engaged in more than 300 Fax was engaged in repair and manufacture of research and development projects and +7 095 485 0388 passenger railway carriages. In 1951 the practically all of them were handed over into plant was redesigned for manufacture of quantity production at LEMZ. complicated radio-electronic equipment. And In 2002 LEMZ was reorganised from a as late as next year manufacture of radio Federal State Unitary Enterprise into a joint- communication lines and radar stations was stock company and included into “Almaz- mastered by the plant. Antey” Concern as its part. In April of 2006 CANSO Membership Information LEMZ participated in realisation of a the JSC «LEMZ» was reorganised into JSC number of important national programs, for «LEMZ Research and Production Corp.», and Focal Point Tel example, in equipping with radar means design bureau “LIRA” was integrated into it Victor Tikhiy +7 495 484 6010 of Air Traffic Control automated systems as a structural unit. Title Email “Strela” in Russia (Rostov zone), in Ukraine Having about 60-year experience of Director for [email protected] (Kiev zone) and in Belorussia (Minsk zone), development and manufacture of radio- Marketing and FER in creation of a landing complex for the engineering equipment, LEMZ R&P Corp. Soviet space shuttle “Buran”, in creation of became one of leading suppliers of radar equipment.

SILVER MEMBER LFV Aviation Consulting AB L

Membership Head Office Aviation Consulting in areas such as: Silver LFV Aviation Airport Management and Air Traffic Consulting Management, including Air Space and Managing Director Vikboplan 11 Navigation services. CNS-services, Master Lars Haakansson SE-601 79 plans and all kind of Training in aviation at Website Norrkoeping Airports (operational side) and training in Air www. Sweden Navigation Services. lfvaviationconsulting. Telephone se +46 (0)11 19 20 00 Email Fax [email protected] +46 (0)11 13 07 11

CANSO Membership Information

Focal Point Tel Lars Haakansson +46 (0)11 19 20 00 Title Email Managing Director lars.hakansson@ lfv.se 204 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER M Micro Nav Ltd

Membership Head Office Micro Nav is a leading specialist in simulation Micro Nav also specialises in providing Silver Gild House and training systems for civil and military simulation engines, or stimulators, to drive 64-68 Norwich ATC and airport operations, airport design real ATC equipment. The simulated data CEO Avenue West and fighter control. Micro Nav develops, streams match exactly the formats and Mike Male Bournemouth, BH2 delivers and supports systems worldwide for physical links of the real world radar, flight Website 6AW both civil and military authorities and has a plan and other data sources. The combined www.micronav.co.uk United Kingdom proven track record dating back to 1988. systems give the ultimate fidelity for on- Micro Nav’s range of simulation products console training and for the testing of new Email Telephone include the BEST (Beginning to End for equipments. Capacity limits, emergency sales@ +44 (1202) 764 444 micronav.co.uk Simulation and Training) Air Traffic Control capabilities and safety nets can be tested Fax simulators, the Fighter Controller simulator, accurately and reliably. +44 (1202) 545 079 the Airside Driver Trainer, the Aircraft Marshalling Trainer and the Fast Airport Builder, offering new levels of affordability, CANSO Membership Information versatility and realism. Fast Airport Builder is a unique modelling Focal Point Tel tool that allows users to create 3D visual Martin Wise +44 (1202) 764 444 models of their airports plans quickly Title Email and easily themselves. The models run Sales and Marketing martinwise@ directly with the Micro Nav advanced tower Director micronav.co.uk simulators.

SILVER MEMBER N New Mexico State University Physical Science Lab

Membership Head Office NMSU/PSL has unique FAA regulatory NMSU/PSL, as UAS subject matter Silver Corner of Stewart research experience. NMSU/PSL staff has experts, have experience chairing and Espina extensive knowledge of FAA regulations and the ICAO UAS Study Group, and in Director, Technical Las Cruces, NM processes and has applied this knowledge briefing the Air Navigation Bureau that Analysis and 88003 to developing approaches toward a UAS represented Operations and Airworthiness, Applications Center regulatory framework. Communications, Navigation, and Steve Hottman Telephone NMSU/PSL has served on and is Surveillance (CNS), Air Traffic Management, +1 575 993 8232 Website serving on several industry UAS standards and Accident Investigation and Prevention, www.psl.nmsu.edu Fax committees, both national and international, and representatives of select member +1 575 646 9600 Email such as RTCA, ASTM, and EUROCAE in countries. Additionally, the European Union [email protected] Leadership roles and workgroup contributors. has invited NMSU/PSL on multiple occasions NMSU/PSL is serving on a congressional to brief member countries on suggested panel regarding southwest border security. UAS regulatory approaches and activities This task force has reviewed a number of within the USA. CANSO Membership Information technologies, including UAS, for border NMSU/PSL is currently serving as surveillance. NMSU/PSL has also conducted CANSO Co-Chair of the Collaborative Focal Point Tel border planning meetings with over 40 Airspace Workgroup UAS Task Force. Doug Davis +1 575 993 8232 Federal, state, international, and local border Internationally, NMSU/PSL is recognised Title Email authority organisations to define the role of as a valuable source of UAS knowledge Director, Global UAS ddavis@ UAS in their diverse areas of responsibility. and expertise. This led to NMSU/PSL Strategic Initiatives psl.nmsu.edu being one of the few American institutions invited to attend the recently held European Commission Workshops on UAS. 205 ASSOCIATE MEMBERS

SILVER MEMBER NLR (Nationaal Lucht- en N Ruimtevaartlaboratorium)

Membership Head Office The National Aerospace Laboratory Silver Anthony Fokkerweg (NLR) is the key knowledge enterprise for 2 aerospace and air transport technology in General Director 1059 CM the Netherlands. For more than ninety years Michel A.G. Peters Amsterdam it has been our mission to ensure greater Website The Netherlands sustainability, safety and efficiency through www.nlr.nl innovation in aviation. With world-class Telephone expertise and state of the art facilities Email +31 88 5 113 113 [email protected] NLR is highly skilled to fulfil the needs of Fax our stakeholders in the aviation sector, +31 88 5 113 210 thus strengthening the innovativeness, competitiveness and effectiveness of government and companies. NLR has a staff of 700 professionals, dedicated to innovation CANSO Membership Information in aerospace.

Focal Point Tel Marja Eijkman +31 88 5 113 503 Title Email Manager NLR Air [email protected] Transport Division

SILVER MEMBER Northrop Grumman N

Membership Head Office Northrop Grumman provides a wide variety experience in airport operations, to provide Silver Northfields of technology based solution across the products and services targeted at airport Market Deeping globe. The Information Systems sector management. The first of these offerings CEO Peterborough provides advanced solutions that deliver is a software based Airport Realtime Charles Houseago PE6 8UE timely, enabling information where it’s Collaboration (ARC) tool. Website needed most for its military, intelligence, ARC is a technology and services Telephone www. civilian, state, local and commercial capability designed to support collaborative +44 1778 345434 northropgrumman. customers. decision making across all airport operations. com PARK AIR RADIOS It provides the airport community with more Email The Park Air ground-to-air radio accurate and timely information for enhanced sales@ portfolio covers all ground-based VHF and decision making and improved coordination northropgrumman UHF communication needs for air traffic of airport operations. international.com control. The extensive PAE portfolio of The ARC technology uses existing transmitters, receivers, transceivers and infrastructure to deliver a common situational control equipment, provide a unique range awareness picture through web-based CANSO Membership Information of expertise in the design, development, geographical and tabular views of the systems integration, installation and long airfield operations. ARC is supported by a Focal Point Tel term support of airspace communication Professional Services team for technology Emma Barnard +44 1778 345434 systems. and business process implementation. Title Email AIRPORT SYSTEMS Marketing Executive E.Barnard@ Northrop Grumman has a dedicated uk.parkairsystems. airports group, with over 20 years’ com 206 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER N NTT Data Corporation

Membership Head Office Since established in1988, NTT DATA Silver Toyosu Center CORPORATION has accumulated expertise Building, 3-3, Toyosu over the entire process, from consulting to CEO 3-cho me, Koto-ku, system construction and operation. We have Hideaki Ushida Tokyo 135-6033 done so through the development of socially Website embedded, mission-critical IT system Telephone www.nttdata.com infrastructures for such sectors as public +813 3532 5413 Email administration, healthcare, finance Fax [email protected] and settlement, as well as in solutions +813 5546 9094 that answers our customers’ management issues. Besides, NTT DATA CORPORATION has 30 years of experience in the Aviation Domain, and provided ATM, RDP, ADS and CANSO Membership Information many other systems in this domain. We have an Unix-based Flight Procedure Design Focal Point Tel system for more than 10 years. Two of ICAO Mizuki Asaba +813 3532 5453 IFPP advisors are working in NTT Title Email DATA Group. Sales Sector Public asabam@ Division nttdata.co.jp

SILVER MEMBER P Project Boost

Membership Head Office Project Boost are a highly skilled team of Silver 8 Bure Homage aviation and project management leaders. Gardens, Equipped with extensive knowledge of CEO / Director Christchurch, ATM worldwide, including European and Richard Powell Bournemouth, North American ATM through SESAR and Website BH23 4DR, UK NextGen, Boost offer client solutions with www. measured performance improvements. Telephone projectboost.co.uk Bespoke business strategies support the +44 (0)770 612 7149 seamless global air navigation objective ensuring clients have the most relevant and efficient solution for their environment. The support of CANSO is met with implementation of business enhancements that meet all stakeholder requirements with CANSO Membership Information a guaranteed delivery of ongoing benefits against regulatory targets. The Boost Project Focal Point Tel Management capability moves strategy into Richard Powell +44 (0)770 612 results with proven techniques that work 7149 anywhere in the world. Title Email CEO / Director richard@ projectboost.co.uk 207 ASSOCIATE MEMBERS

SILVER MEMBER Quintiq Q

Membership Head Office Quintiq provides advanced employee Silver Bruistensingel 500, & resource scheduling and supply chain PO Box 264 optimisation software solutions. CEO 5201 AG’s This fast-growing company, established Victor L. Allis Hertogenbosch in 1997, offers and implements software for Website The Netherlands planning and optimising complex business www.quintiq.com processes throughout the enterprise. Telephone The company’s worldwide headquarters Email +31 (73) 691 0739 [email protected] are located in the Netherlands and the USA, Fax with subsidiaries in Australia, China, Finland, +31 (73) 691 0754 Germany, Italy, Malaysia, Switzerland and the United Kingdom. Quintiq systems are implemented in 76 countries worldwide. For more information, please visit our CANSO Membership Information website: www.quintiq.com

Focal Point Tel Stephan van Wouwe +31 (73) 691 0739 Title Email Marketing Executive Stephan.van. Wouwe@quintiq. com

SILVER MEMBER Rockwell Collins, Inc. R

Membership Head Office Rockwell Collins is a pioneer in the integrated electronic solutions for new Silver 400 Collins Road NE, design, production and support of innovative commercial aircraft or providing a level of solutions for our customers in aerospace service and support that increases reliability Director, Strategic Cedar Rapids, and defense. Our expertise in flight- and lowers operational costs for our Initiatives Iowa 52498, USA deck avionics, cabin electronics, mission customers throughout the world, we deliver Richard E. Heinrich Telephone communications, information management on our commitments. Website +1 (319) 295 1625 and simulation and training is strengthened www. Fax by our global service and support network rockwellcollins.com +1 (319) 295 0649 spanning 27 countries. Working together, our global team of nearly 20,000 employees shares a vision to create the most trusted source of communication and aviation electronics solutions. Our aviation electronics systems and CANSO Membership Information products are installed in the flight decks of nearly every air transport aircraft in the Focal Point Tel world. Our airborne and ground-based Richard Heinrich +1 (319) 295 1625 communication systems transmit nearly Title Email 70 percent of all U.S. and allied military Director, Strategic reheinri@ communication. Whether developing new Initiatives rockwellcollins.com technology to enable network-centric operations for the military, delivering 208 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER S Rohde & Schwarz GmbH & Co. KG

Membership Head Office For nearly 80 years, Rohde & from the microphone at the CWP to the radio Silver Muehldorfstrasse 15 Schwarz has stood for quality, precision antenna. 81671 Munich and innovation in all fields of wireless The Executive Board is made up Executive VP Germany communications. The company is of Manfred Fleischmann (Chairman), & Head of strategically based on four pillars: test Christian Leicher and Gerhard Geier. As an Radiocommunications Telephone and measurement, broadcasting, secure independent, family-owned company, Rohde Systems Division +49 89 4129 0 communications, radiomonitoring and & Schwarz generates its growth from its Herbert Rewitzer Fax radiolocation. own resources. Since the company is not Website +49 89 4129 12164 For several decades now, Rohde & bound by quarterly thinking, it can plan for www. Schwarz has supplied radiocommunications the long term. Currently 8400 employees rohde-schwarz.com systems for a wide range of applications worldwide contribute to the success of Email in the aviation sector: More than 200 Rohde & Schwarz. In the 2010/2011 fiscal customersupport@ airports around the world deploy Rohde & year (July to June), the company generated a rohde-schwarz.com Schwarz radiocommunications systems. In net revenue of €1.6 billion. 2011, the company enhanced its product Rohde & Schwarz has a fine-meshed portfolio for air traffic control by adding service and sales network in over 70 CANSO Membership Information voice communications systems. These countries. Exports account for approx. systems are based on a product from Topex 90 percent of revenues. In addition to the Focal Point Tel SA, a company in which Rohde & Schwarz Munich headquarters, there are regional Stephan Krafft +49 89 4129 11307 acquired a majority interest in 2010. As a headquarters in the US (Columbia) and Title Email result, Rohde & Schwarz can offer complete, in Asia (Singapore). Rohde & Schwarz Head of Sales ATC/ stephan.krafft@ IP-based single-source system solutions, is a high-tech company that thrives on AD Communications rohde-schwarz.com innovations, and around 16 percent of the Systems annual net revenue is invested in research and development. SILVER MEMBER S Saab AB

Membership Head Office Saab serves the global market with - Transportable TWR, TRE-TWR, Silver Torshamnsgatan world-leading products, services and - Integrated TWR, i-TWR 32A, solutions ranging from military defence • Flight Data Systems President to civil security. Saab has operations and - Electronic Flight Strip, e-strip Gunilla Fransson 164 84 Stockholm, employees on all continents and constantly - Flight Data Processing, FDP Sweden Website develops, adopts and improves new • Weather Systems www. Telephone technology to meet customers’ changing - ATIS saabgroup.com +46 (8) 580 84000 needs. Saab has 13,800 employees. Annual - AWOS Email Fax sales are EUR 2,5 billion. Research and • Surveillance saabsecurity@ +46 (8) 752 8172 development corresponds to about 20 - Radar Display, RDP saabgroup.com percent of annual sales. In the ATM domain - A-SMGCS Saab is a progressive and reliable partner - ADS-B with strong focus on creating efficient • Navigation Aids & Flight Inspection solutions to meet the emerging needs of the - Installation CANSO Membership Information ATM world. - Inspections Saab solutions are strongly focused • Flow Control Focal Point Tel on achieving decreased cost, increased - Approach Manager, AMAN Per Ahl +46 734 374479 capacity, increased security, and lower - Departure Manager, DMAN Title Email environmental foot-print. Saab’s offer • Radar Extractor & Command Control Director BD per.ahl@ includes: • Turnaround Process International saabgroup.com • Tower Solutions - Collaborative Descision Making - Remotely Operated TWR,ROT - Airline Operation Centre - Net Centric Airport 209 ASSOCIATE MEMBERS

SILVER MEMBER Saab Sensis Corporation S

Membership Head Office Saab Sensis Corporation provides Traffic Control tower operating concept along Silver 85 Collamer surveillance, information technology, and with the development of remote towers Crossings simulation and modeling to the world’s air for the safe, on-time operation of multiple President & CEO East Syracuse, NY navigation service providers, civil aviation airports from a single remote center. Saab Mr. Marc Viggiano 13057 USA authorities, airports, airlines and militaries. Sensis’ modeling, simulation and analysis Website The company’s airport surface safety capabilities are helping to shape tomorrow’s Telephone www. (A-SMGCS) and wide area surveillance air traffic control systems through applied +1 315 445 0550 saabsensis.com (WAM and ADS-B) are the most field-proven research and decision support tool Fax Email in the industry, providing ANSPs with precise development. These and our other related +1 315 445 9401 info@ surveillance and advanced warning of solutions are providing the foundation saabsensis.com runway conflicts at the busiest airports and for safe, efficient air travel today while the most challenging remote locations. developing the next generation of solutions Saab Sensis’ Aerobahn airport surface and tools that address future management system is the industry’s most system-wide needs. CANSO Membership Information widely deployed system for airport and airline operations personnel to proactively Focal Point Tel manage surface operations for greater Sandra Schilling +1 315 634 3084 efficiency and collaborative decision making Title Email (CDM). The company has pioneered the Senior Event sandra.schilling@ integration of multiple disparate systems, Professional saabsensis.com such as surveillance, flight strips and communications, into a single, scalable Air

SILVER MEMBER Saudi Arabian Airlines S

Membership Head Office Saudi Arabian Airlines started out in 1945 Silver P.O. Box 620 cc901 with a single twin-engine DC-3 (Dakota) HZ- 21231 Jeddah AAX given to King Abdul Aziz as a gift by the Chief Executive U.S. President Franklin D. Roosevelt. This Eng. Khalid Al Telephone was followed months later with the purchase Mulhim +966 (2) 684 2610 of two more DC-3s, and these formed the Website Fax nucleus of what in few years later was to www.saudiairlines. +966 (2) 684 1890 become one of the world’s largest airlines. com Today Saudi Arabian Airlines has some one hundred and thirty-nine (139) aircraft, including the latest and most advanced wide-bodied jets presently available.

CANSO Membership Information

Focal Point Tel Mohammed +966 2 684 2610 Howsawi Title Email Chief Flight Dispatch mhowsawi@ saudiairlines.com 210 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER S SENASA

Membership Head Office Since its creation in 1990, SENASA has Silver Avenida de la evolved into the organisation it is today, a Hispanidad 12 dynamic company traditionally devoted to President Madrid 28042 aviation as regards training, consultancy, Pablo Fernandez Spain and technical assistance. It has taken on a Website major commitment to Air Safety and the Telephone www.senasa.es Environment, which allows it to play a more +34 91 301 9414 significant role in the various activities, which Fax make up the whole aeronautical sector. +34 91 329 0131

CANSO Membership Information

Focal Point Tel Francisco Vergara +34 91 301 9443 Ogando Title Email ATCO and ATM [email protected] Training Center Director

SILVER MEMBER S SITA

Membership Head Office SITA is owned by the worldwide airline Silver 26 Chemin de community and tasked by the community Joinville with providing them telecommunications and CEO 1216 Geneva Cointrin IT application services. Francesco Violante Switzerland SITA was created in 1949 to provide data Website messaging and has grown to provide a wide www.sita.aero portfolio of aircraft, airport, passenger, and Email aviation security services. [email protected] SITA’s aircraft and ground network services are used by Air Navigation Service Providers to communicate with each other and with aircraft.

CANSO Membership Information

Focal Point Tel Philip Clinch +1 7703033767 Title Email VP Aircraft Services philip.clinch@ sita.aero 211 ASSOCIATE MEMBERS

SILVER MEMBER STR-SpeechTech Ltd W

Membership Head Office STR-SpeechTech Ltd. (STR) is a leading STR is proud to have over 100 StarCaster Silver #212-1001 Cloverdale supplier of text-to-speech systems for ATIS, VOLMET and related systems installed Avenue mission-critical broadcasting applications. at air traffic facilities throughout Canada President & CEO Victoria, BC, Canada Located in Victoria, Canada, STR has been and the United States, including facilities Craig Dickson V8X 4C9 dedicated to meeting our customers’ needs managed by Nav Canada, the FAA, the US Website for high quality speech and signal processing Air Force, US Army and US Coast Guard. Telephone www.speechtech. products for over 25 years. Our StarCaster® In addition, our growing international +1 250 477 0544 com text-to-speech systems are deployed presence includes installations with ANSPs Fax Email throughout the world at Air Traffic Control in Argentina, Aruba, Azerbaijan, British Virgin +1 250 477 2540 products@ Towers and Flight Service Stations, where Islands, Colombia, Egypt, Ghana, Iceland, speechtech.com the ability to generate clear and consistent Ireland, Iraq, Mexico and Nigeria. aviation information broadcasts is a key component of operational efficiency and safety. StarCaster systems adhere to ICAO CANSO Membership Information and WMO standards and recommendations, and are recognised by the international air Focal Point Tel traffic management community for their Laura Bowers +1 250.477.0544 reliability and ease of use. Title Email Product Specialist lbowers@ speechtech.com

SILVER MEMBER Washington Consulting Group, Inc. W (WCG)

Membership Head Office WCG has established a solid track It is WCG’s desire to be more than Silver 4915 Auburn Ave. record of successful performance in a wide a service provider for our customer by Suite 301 range of efforts in over twenty-five years of building relationships based on trust and a Executive Vice Bethesda, Maryland business. With our wide range of expertise, commitment to the customer’s vision and President 20814 USA WCG has been a critical asset in providing goals. This requires focus, understanding Jeff Griffith management, certification and proficiency and an absolute commitment to achieving Telephone Website training for air traffic systems throughout the the customer’s objectives.... and more. We +1 301 656 2330 www.washcg.com world. Our highly qualified professional staff accomplish this by a sincere interest in our Fax Email has distinguished itself for its knowledge of customer’s operational and administrative +1 301 656 1996 andrew.kalnoske@ and sensitivity to technical problems, as well environment, issues and objectives. This washcg.com as our ability to appreciate cultural norms. allows WCG to provide a service that is The Washington Consulting Group’s uniquely tuned to their needs, blends with (WCG) Aviation Group offers professional their mission..... and always produces more services in the following areas: Air Traffic than expected. CANSO Membership Information Control Training & Computer-based instruction; Aviation English Training and Focal Point Tel AE Testing; ATC Aptitude Testing; ATC Andrew Kalnoske USA 301 674 3801 Workforce Augmentation; Airspace and Title Email Manpower Assessments; Management and Director, ATC andrew.kalnoske@ OJTI Training; and more. Operations & washcg.com Training 212 CANSO ATM REPORT & DIRECTORY 2012

SILVER MEMBER W WIDE

Membership Head Office WIDE Corporation is specialised in flat Silver Leaders Tower panel displays for professional markets Building 7 FL including Traffic Management (Air &V essel). CEO 456, Gomae-dong, We offer display solutions for Air Traffic WK Kim Giheung-gu Management, Tower Control and Ground Website Yongin-si, Gyeonggi- Control. www.widecorp.com do 446-901 WIDE headquarters is located in South Email Republic of Korea Korea, its international sales and marketing activities are handled by the regional [email protected] Telephone subsidiaries WIDE USA (The Americas), +31 20 311 9797 WIDE Europe BV in the Netherlands for the Fax EMEA region, WIDE Asia and WIDE Japan. +31 20 311 9790

CANSO Membership Information

Focal Point Tel Teo de Lange +31 20 311 9797 Title Email Sales Manager [email protected] 213 FOREWORDS

Inside CANSO

216. What is CANSO and what do we do? 220. Introducing the Executive Committee 222. Introducing the Secretariat 224. 2012-2013 Advertising, Sponsorship & Exhibition Opportunities

Through its global events, CANSO brings together aviation thought leaders and experts to share knowledge, best practice and expertise. In this way, CANSO provides the leadership necessary for the transformation of ATM performance. 216 CANSO ATM REPORT & DIRECTORY 2012

CANSO – The Civil Air Navigation The Industry’s Global Vision for a Services Organisation – is Seamless ANS What is the global voice of the air CANSO mission to transform traffic management industry. ATM performance is designed to Through our Workgroups and service the industry’s Global Vision CANSO and events, CANSO Members for a Seamless ANS. Developed share information and develop in 1997 by CANSO Members, the new policies with the ultimate Global Vision identifies the areas of what do aim of transforming air traffic change needed within the regulatory management performance. and operational domains, as well as CANSO also represents its the issues we must address if we are we do? Members’ interests at major to achieve a truly seamless regulatory and industry forums, ATM system. including at ICAO, where we have official Observer status.

CANSO Members’ ATC Coverage 217 INSIDE CANSO

Membership Benefits Full (ANSP) Membership • advertising and sponsorship The membership of CANSO is open to all ANSPs, regardless of discounts is drawn from a wide range of whether or not they are autonomous • promotion in CANSO media and ANSPs and companies involved with of their government. news services the delivery of air traffic services. Gold and Silver Associate • a free profile in this publication and Membership offers the chance to Membership is open to all other on the CANSO Website network formally and informally, organisations wanting to contribute • voting rights, and the chance to set exchange best practice, and to the transformation of global ATM the future direction of the contribute to CANSO Workgroups, performance. Association delivering the standards and policies Membership benefits • Membership is subject to the that will drive the future development include: approval of the Executive of Air Navigation Services. • access to CANSO Workgroups and Committee. events (depending on Membership For more information visit level) providing unrivalled www.canso.org/joiningcanso networking opportunities and the chance to shape the future of ATM • access to the Global ATM Net - an extranet and extensive member database

The Industry’s Global Vision for a Seamless ANS 218 CANSO ATM REPORT & DIRECTORY 2012

CANSO Strategy Waypoint 2013

Objective 2: Objective 3: Lead the Improvement of ANS Optimise the effectiveness of the performance organisation

CANSO launched its Waypoint CANSO’s three global Standing Driving ATM transformation 2013 Strategy in June 2010 as Committees in Safety, Operations 2011 saw a major restructure of the logical extension of the and Policy are responsible for CANSO’s Standing Committees, association’s first strategic plan, driving the improvement of ATM enhancing coordination between developed in 2005 and further performance. They do this by bringing global and regional activities while refined during Imagine 2010. together subject experts and leaders minimising the need for international Waypoint 2013 seeks to move from CANSO’s global membership, travel for participating Members. CANSO from “talking to doing”; in order to share knowledge Financing growth building on its role as the global and experience, and develop CANSO Member fees have voice of ATM, while ”Leading the best practice. In 2011, CANSO remained unchanged since 2008, transformation of global ATM organised and ran approximately 40 when CANSO expanded into the performance”. Workgroup meetings all over the Asia-Pacific with its Regional Office world. Furthermore, under Waypoint in Singapore. Since then, CANSO Objective 1: 2013 all regional activities support has established new regions in Be the clear voice of ANSPs the goals of the global Standing the Middle East, Latin America Committees. and the Caribbean, and a Project Global representation Specific Waypoint 2013 deliverables Liaison Office dedicated to Africa. Today CANSO unites more than 130 The Waypoint Strategy is focused Furthermore, two new Standing ANSPs (Full Members) and industry on delivering ‘quick wins’ in order Committees for Operations and suppliers (Associate Members) to enhance the performance Policy have been created while from all over the world. The pace of the air traffic management CANSO now supports more than 130 of membership acquisition since system. Complementing the goals Members worldwide; a 20% increase the inception of the Waypoint 2013 of the aforementioned Standing in 2011 alone. strategy outperformed the trend set Committees and Workgroups, It is therefore vital that in previous years. Waypoint 2013 outlines a number of CANSO finds new sources of income priorities deliverables that CANSO to properly resource its activities. will continue to work to deliver The annual ‘CANSO World ATM through 2012-2013: Congress’ launching in February • Flexible use of airspace political 2013, is an important way CANSO influencing guidance and best will fund growth while minimising practice sharing Performance- its reliance on member fees. Other based Navigation implementation initiatives are being developed to guidance and best practice sharing support the growth and financial • AIS-AIM implementation guidance security of the organisation, while • Collaborative traffic management efforts continue to strengthen (CDM & ATFM) implementation financial management processes. guidance and best practice sharing HQ location • Current baseline for air/ground Finally, 2011 saw a detailed analysis datalink and development of of the most optimal location of implementation guide. CANSO’s HQ in order to facilitate stronger relationships with key aviation stakeholders. This work will continue through 2012. 219 INSIDE CANSO

Waypoint 2013 Objectives 1. Be the clear voice of ANSPs 2. Lead the improvement of ATM performance 3. Optimise the effectiveness of the organisation

New Members in 2011 CANSO Membership Growth, 2007-2011

New Full Members Waypoint 2013 Aeroportos de Moçambique, E.P. Full Members (page 102) Airport & Aviation Services (S.L.) Full Member growth trend Limited (AASL) (page 100) Civil Aviation Authority of Bangladesh (CAAB) (page 116) Associate Members Department of Civil Aviation, Associate Member Republic of Cyprus (page 121) growth trend Kenya Civil Aviation Authority (page 136) Maldives Airports Company Limited (page 142) Moldovian Air Traffic Services Authority (S.E. MoldATSA) (page 144) PNG Air Services Limited (PNGASL) (page 155) 2007 2008 2009 2010 2011

New Associate Members AviBit Data Processing GmbH Waypoint 2013 Overview (page 186) ATECH Negócios em Tecnologia S/A (page 185) AZIMUT JSC (page 187) BT Plc (page 173) European Satellite Services Provider (ESSP SAS) (page 194) Guntermann & Drunck GmbH (page 195)

INECO (Ingenieria y Economia del Regional Offices Safety Standing Operations Standing Policy Standing Transporte, S.A.) (page 199) & ICAO Liaison Committee (SSC) Committee (OSC) Committee (PSC) Inmarsat Global Limited (page 200) Africa Liaison Business Iridium Communications (page 201) Office SMS Capability ATM Services Performance Workgroup Workgroup New Mexico State University Workgroup Asia-Pacific Physical Science Lab (page 204) Regional Office NLR (Nationaal Lucht en- Collaborative Airspace Global Benchmarking Ruimtevaartlaboratorium) (page 205) European Operational Safety Workgroup Workgroup Regional Office Workgroup Northrop Grumman (page 205) NTT Data Corporation (page 206) Operational Human Resources Latin America & Future SMS Performance Workgroup Rockwell Collins, Inc. (page 207) the Caribbean Development Workgroup Rohde & Schwarz GmbH & Co. KG Regional Office Workgroup AIS-AIM Quality Management (page 208) Middle East Workgroup Workgroup SENASA (page 210) Regional Office SMS Performance Measurement STR-SpeechTech Ltd. (page 211) Workgroup Environment Communications ICAO Liaison Office Workgroup Network 220 CANSO ATM REPORT & DIRECTORY 2012

Introducing the Executive Committee

Role of the Executive Committee APC3 Above Left Above Middle The CANSO Executive Committee Asia-Pacific CANSO Paul Riemens Greg Russell (ExCom) exercises executive powers CEO Committee Chairman Vice Chairman, and Chief Chairman APC3 and duties including the general EC3 Executive Officer, and CEO, management, oversight and control European CANSO LVNL Airservices of the business, affairs, funds and CEO Committee Australia property of the organisation, as MEC3 well as the auditing of CANSO Middle East CANSO Above Right accounts. In addition, the ExCom CEO Committee Massimo Garbini sets the strategic direction for the LAC3 Chair, EC3 Association, approves the work of Latin America and and Director the Secretariat, and ensures that Caribbean CANSO General, ENAV S.p.A. members’ interests are represented CEO Committee at all times. The ExCom formally meets in March, June and October. An extraordinary meeting is sometimes held in January to focus on strategic planning. 221 INSIDE CANSO

Top Left Top Middle Top Right Bottom Left Bottom Middle Bottom right Micilia Albertus- Capt. Mohammad Ignacio Gonzalez Carey Fagan Neil Planzer Yap Ong Heng Verboom Amin Al-Mustafa Members at Large Members at Large Associate Member Member at Large Chair, LAC3 Chairman, MEC3 Representative Executive Director Representative and Director Director General, and Chief and Director Air of International and Vice President General, CAAS NAATC Commissioner Navigation, Aena Affairs, Federal ATM, Boeing CARC Aviation Air Traffic Administration Management (FAA) 222 CANSO ATM REPORT & DIRECTORY 2012

Director General Director General Industry Affairs Industry Affairs Samantha Sharif Hester Lind Maggie Geraghty David Maynard Introducing Director General Personal Assistant Safety Programme Operations (Interim) to the Director Manager Programme and Director General Manager (on the Industry Affairs secondment from the FAA)

Secretariat Communications, Communications, Communications, Communications, Marketing & Marketing & Marketing & Marketing & Events Events Events Events Timothy Hoy Louise Lovén Anouk Achterhuis Ellen Van Ree Head of Communications Head of Events Programme Communications Coordinator Manager

Through CANSO’s Head office in Communications, Administration Administration Administration Amsterdam and a network of offices Marketing & Esther Brouwer Steve Rouse Yvette de Klein in Brussels, Jeddah, Johannesburg, Events Office Manager Finance Analyst Office Secretary Lisa Steiof Mexico, Montreal and Singapore, Events and the Secretariat works to support the Marketing delivery of the association’s strategic Assistant objectives. Key positions within the ICAO Liaison ICAO Liaison Africa Liaison Americas Regional secretariat are resourced through the Office Office Office Office generous secondment of experts Eugene Hoeven Bernard Gonsalves Boni Dibate Project Javier Vanegas from member organisations and Director ICAO Assistant Director Liaison Officer, Director Latin CANSO wishes to thank these Affairs Technical Affairs Africa Region (on American & secondment from Caribbean Affairs members for their continued support. ATNS)

Asia-Pacific European Regional European Regional European Regional Office Office Office Regional Office Chiang Hai Eng Guenter Martis Vanessa Rullier- Dimitra Ballard Director Asia- Director European Francaud European Pacific Affairs (on Affairs Manager Communications secondment from Regulatory and and Administration CAAS) Social Affairs Officer

Middle East Regional Office Salem Jahdli Director Middle East Affairs (on secondment from GACA) 223 INSIDE CANSO 224 CANSO ATM REPORT & DIRECTORY 2012

Advertising, Sponsorship & Exhibition Opportunities 2012-2013

CANSO media and events are CANSO exists to promote the best developed specifically for ATM interests of its members. We take leaders and decision-makers. As a pride in building strong and lasting result, CANSO is uniquely placed to relationships and providing the best provide cost-effective promotional possible service. opportunities that deliver significant return on investment.

A wide range of international companies and Website organisations, including some of the biggest names www.canso.org is the one-stop resource for the air traffic in aviation, take advantage of CANSO’s extensive management industry. It is home to Airspace Magazine advertising, sponsorship and exhibition opportunities to and CANSO’s ATM Jobs Board, attracting more than achieve their marketing objectives. 30,000 visits every month. Visitors frequently return to read the latest updates, download new publications, and Conferences find out more about CANSO activities and access key CANSO Conferences and events are renowned for their information about upcoming and past events. As a result, leading programme content and high level speakers. web advertisements are viewed frequently by key target Operating on a regional level in Europe, the Middle East, groups, including senior directors and CEOs. Africa, Asia-Pacific and Latin America & the Caribbean, one single trip to a CANSO event gives you the To discuss event sponsorship or publications/online/ opportunity to meet with key industry colleagues, ANS website advertising opportunities, please contact: partners, suppliers and leading industry thinkers from around the world. Gillian Thompson CANSO events are valued for their stimulating Sales Manager discussions and unrivalled networking opportunities, as well as for providing an ideal platform to promote air traffic Telephone +44 (0) 1273 771 020 management related products and services. Mobile +44 (0) 7718 976 026 To see the full list of CANSO events taking place Fax +44 (0) 1273 770 070 in 2012-2013 visit www.canso.org/events. Email [email protected]

Publications & Online CANSO’s publications are a vital source of industry news, information and thought leadership. 2012 hard copy, email and online options include: • Airspace Magazine Quarter 3 and 4: PDF sent to more than 3,000 subscribers • CANSO News: published 11 times per year. PDF and html email sent to more than 6,500 subscribers • Regional Newsletters (Update Africa, Asia-Pacific, Europe, Middle East, and ICAO – published quarterly and sent to up to 1,000 subscribers each) • CANSO ATM Report & Directory 2013

225 INSIDE CANSO

Glossary

A-CDM ANConf/12 CDA FPL2012 OPD SMS Airport- 12th Air Continuous Flight Plan 2012 Optimised Profile Safety Collaborative Navigation Descent Descent Management GANP Decision making Conference Approaches System Global Air OSC ACI ANS CDO Navigation Policy Operations SSC Airports Council Air Navigation Continuous Standing Safety Standing GANIS international Services Descent Committee Committeee Global Air Operations ADS-B ANSP Navigation PBN STARs Automatic Air Navigation CDM Industry Performance Standard Dependent Services Provider Collaborative Symposium Based Navigation Terminal Arrival Surveillance – Decision Making Routes ASBU IATA PSC Broadcast Aviation System CNS International Policy Standing SWIM AIM Block Upgrade Communica- Air Transport Committee System Wide Aeronautical tions, Navigation Association Information ATAG QM Information and Surveillance Management Air Transport ICAO Quality Management Action Group EC International Management AIP European Civil Aviation ATC RNP Aeronautical Commission Organisation Air Traffic Control Required Information EU IFATCA Navigation Publication ATM European Union International Performance Air Traffic AIS Federation Management CNS RNAV Aeronautical of Air Traffic Communica- Area Navigation Information ATSA Controllers’ tions, Navigation Services Air traffic Associations SARPs and Surveillance situational ICAO ALTA IFSET awareness ETS Standards and Asociación ICAO Fuel Emissions Recommended Latinoamericana ATSU Savings Trading Scheme Practices y del Caribe de Air Traffic Estimation Tool Transporte Aéreo Services Unit FAA SES NATS (Latin American Federal Aviation Single European BPWG National Air and Caribbean Administration Sky Business Traffic Services Air Transport Performance FAB SESAR Association) NextGen Work Group Functional Single European The US Next Airspace Block Sky ATM CAA Generation Air Research Civil Aviation FABEC Transportation Administration/ Functional System SIDs Authority Airspace Block Standard NGAP Central Europe Instrument CANSO Next Generation Departures Civil Air FMS Aviation

Navigation Flight Professional

Services Management

Organisation System

226 CANSO ATM REPORT & DIRECTORY 2012

Members Index Glossary Full Members 145 NANSC 188 Barco Orthogon GmbH 146 National Air Traffic Agency (NATA) 188 Booz Allen Hamilton 100 Airport & Aviation Services (S.L.) 147 NATS 189 Brüel & Kjaer EMS Limited 148 National Airports Corporation 189 Comsoft GmbH 101Industry Aeronautical Radio of Thailand terms Limited 190 Department of Transport (DoT, Abu (AEROTHAI) 149 NAV CANADA Dhabi) 102 Aeroportos de Moçambique, E.P. 150 Naviair 190 Dubai Airports 103 Air Traffic & Navigation Services 151 NAV Portugal 191 EADS Cassidian (ATNS) Member index152 Netherlands Antilles Air Traffic 191 EIZO Technologies GmbH 104 Aeropuertos Españoles y Control N.V. (NAATC) 192 Emirates Navegación Aérea (Aena) 153 Nigerian Airspace Management 192 Entry Point North 105 Air Navigation And Weather Agency (NAMA) 193 Era Corporation Services, CAA (ANWS) Index to 154 Office de l’Aviation Civile et des 193 Etihad Airways 106 Air Navigation Services of the Czech Aeroports (OACA) 194 European Satellite Services Provider Republic (ANS Czech Republic) 155 Papua New Guinea Air Services Ltd (ESSP SAS) 107 Airports Authority of India (AAI) 156 Prishtina International Airport J.S.C. 194 Fokker Services B.V. 108 Airservices Australia advertisers 157 Polish Air Navigation Services 195 GE Aviation’s PBN Services 109 Airways New Zealand Agency (PANSA) 195 Guntermann & Drunck GmbH 110 Angkasa Pura I 158 PT Angkasa Pura II (Persero) (APII) 196 Harris Corporation 111 Austro Control 159 Romanian Air Traffic Services 196 Helios 112 Avinor AS Administration (ROMATSA) 197 HITT Traffic 113 AZANS 160 Sakaeronavigatsia (Georgian Air 197 Honeywell International Inc. / 114 Belgocontrol Navigation Ltd) Aerospace 115 BULATSA 161 Serbia and Montenegro Air Traffic 198 IDS - Ingegneria Dei Sistemi S.p.A. 116 CAAB Services SMATSA llc 198 Indra Navia AS 117 Civil Aviation Authority of Singapore 162 Serco 199 Indra Sistemas (CAAS - Singapore) 163 Servicios a La Navegación en el 199 INECO (Ingenieria y Economia del 118 Jordan Civil Aviation Regulatory Espacio Aéreo Mexicano (SENEAM) Transporte, S.A.) Commission (CARC) 164 skyguide 200 Inmarsat Global Limited 119 Civil Aviation Authority of Uganda 165 Slovenia Control 200 Integra A/S 120 Department of Airspace Control 166 State ATM Corporation 201 Intelcan Technosystems Inc. (DECEA) 167 State Enterprise Oro Navigacija 201 Iridium Communications 121 Department of Civil Aviation, 168 Tanzania Civil Aviation Authority 202 Jeppesen Republic of Cyprus (DCA Cyprus) 169 Ukrainian State Air Traffic Service 202 LAIC Aktiengesellschaft 122 DFS Deutsche Flugsicherung GmbH Enterprise (UkSATSE) 203 LEMZ R&P Corp. (DFS) 170 U.S. DoD Policy Board on Federal 203 LFV Aviation Consulting AB 123 DHMI Aviation 204 Micro Nav Ltd 124 DSNA 204 New Mexico State University 125 ENAV S.p.A Gold Members Physical Science Lab 126 Estonian Air Navigation Services 205 NLR (Nationaal Lucht- en (EANS) 171 Abu Dhabi Airports Company Ruimtevaartlaboratorium) 127 Federal Aviation Administration Air 172 Airbus ProSky 205 Northrop Grumman Traffic Organization 173 BT Plc 206 NTT Data Corporation 128 Finavia Corporation 174 Boeing ATM 206 Project Boost 129 General Authority of Civil Aviation 175 FREQUENTIS AG 207 Quintiq (GACA) 176 GroupEAD Europe S.L 207 Rockwell Collins, Inc. 130 General Civil Aviation Authority 177 ITT Exelis 208 Rohde & Schwarz GmbH & Co. KG (GCAA) 178 Lockheed Martin 208 Saab AB 131 Hellenic Civil Aviation Authority 179 Metron Aviation 209 Saab Sensis Corporation (HCAA) 180 Raytheon 209 Saudi Arabian Airlines 132 HungaroControl 181 Selex Sistemi Integrati S.p.A. 210 SENASA 133 ISAVIA 182 Telephonics Corporation, ESD 210 SITA 134 Irish Aviation Authority (IAA) 183 Thales 211 STR-SpeechTech Ltd 135 kazaeronavigatsia 211 Washington Consulting Group, Inc. 136 kenya Civil Aviation Authority Silver Members (WCG) 137 Latvijas Gaisa Satiksme (LGS) 212 WIDE 138 Letové prevádzkové služby (LPS SR) 184 Adacel Inc. 139 Luchtverkeersleiding Nederland 184 ARINC Incorporated (LVNL) 185 Air Traffic Control Association – 140 The LFV Group Japan 141 Luxembourg ANA 185 ATECH Negócios em Tecnologia 142 Maldives Airports Company Limited S/A 143 Malta Air Traffic Services Limited 186 Aviation Advocacy Sarl (MATS) 186 AviBit Data Processing GmbH 144 Moldovian Air Traffic Services 187 Avitech AG Authority (S.E. MoldATSA) 187 AZIMUT JSC 227 INSIDE CANSO C30440.004_Thales_CANSOdir_2012_297x210_v1_ATM 22/02/2012 11:13 Page 1

ATM. Better decisions deliver better outcomes.

Safer skies? Long-term Increasing air traffic efficiency support? makes new solutions essential Optimising Offering a complete range controller workloads? of extended services Providing integrated technology enables controllers to focus on their primary roles

Cyber security? Ensuring data integrity protection Greener ATM? against cyber threats is vital Optimising flight profiles with reduced holding patterns, cuts carbon emission and fuel consumption

Growing aircraft numbers make Air Traffic Management more complex. Thales TopSky-ATM Solutions help to make the skies safer, greener and more efficient. Our industry-leading initiatives, components, systems and services are integral to the SESAR programme in Europe and NextGen in the US. Thales is trusted by key ATM decision makers across 180 nations and an impressive 2 out of every 3 planes around the world land and take-off with the help of Thales.

To learn more about our TopSky-ATM Solutions, scan the QR code or visit thalesgroup.com