Putting Machine Learning and AI to work in your business

STEVEN BRYEN | AWS TECHNICAL & DEVELOPER EVANGELISM @steven_bryen

© 2019, Web Services, Inc. or its Affiliates. All rights reserved. If I asked you…

“How important is it for your company to invest in Machine Learning and AI?”

What we often hear: “We’re not a Machine Learning company.” ”They’re not central to our business.” “We have more important topics to address.”

© 2019, , Inc. or its Affiliates. All rights reserved. Now, if I asked you…

“How important is it for your organization to build better products and deliver a better customer experience?”

We always hear: “This is our number one priority.”

But isn’t this the same question, really?

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. A Flywheel for Data More data than ever, but how do you use it?

More data Better analytics

More applicants Better outcomes

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. What is Artificial Intelligence?

What is Machine Learning?

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Myth - AI is the flavour of the month

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. One of the "Founding Fathers" of AI

John McCarthy 1955 The (60+ years) rise of Artificial Intelligence The Advent of AI

Algorithms The Advent of AI

Algorithms

Data The Advent of AI

Algorithms

Data

GPUs & Acceleration The Advent of AI

Algorithms

Cloud Computing Data

GPUs & Acceleration Amazon AI

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Arizona State University & Amazon bring voice-technology programme to campus

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. …but how does this help me?

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Our mission at

Put machine learning in the hands of every developer

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. The Amazon MLML Stack: FrameworksAmazon Broadest Sagemakerand & InfrastructureDeepest Set of Capabilities

Vision Speech Language Chatbots Forecasting Recommendations

A I SERVICES

REKOGNITION REKOGNITION TEXTRACT POLLY TRANSCRIBE TRANSLATE COMPREHEND LEX FORECAST PERSONALIZE IMAGE VIDEO &COMPREHEND MEDICAL

A M A Z O N S AGEMAKER Build,AWS Train Deep and Learning Deploy AMI Machine & AccessPre Built to large Developer scale infrastructure, Notebooks, Optimised10,000+for Customers Common using Machine ML SERVICESLearningContainers Models at ScaleBUILD GPU Popular& FPGA MachineInstances, Learning InferenceTRAIN at LearningSageMaker FrameworksDEPLOYtoday and Pre- built algorithms & notebooks algorithms,the AutomaticOne Edge- click model Model training & tuning OneLibraries-click deployment & hosting Data labeling ( GROUND TRUTH) TuningOptimization ( NEO) Algorithms & models (AWS MARKETPLACE Reinforcement learning FOR MACHINE LEARNING)

F r a m e w o r k s I n t e r f a c e s Infrastructure A M A Z O N S AGEMAKER ML FRAMEWORKS & ML SERVICES BUILD TRAIN DEPLOY INFRASTRUCTURE Pre- built algorithms & notebooks One- click model training & tuning One-click deployment & hosting E C 2 P 3 E C 2 C 5 F P G A s GREENGRASS ELASTIC Data labeling ( GROUND TRUTH) &Optimization P 3 d n ( NEO) INFERENCE

Algorithms & models (AWS MARKETPLACE Reinforcement learning FOR MACHINE LEARNING) © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Foot Asylum TBD Hyper Personalisation

Using AI & Machine Learning

28%

Machine Uplift in Revenue AI System Learning Algorithms Segment-based Factors Highly-targeted, hyper- personalised marketing. Immediate results, with a Using Amazon SageMaker - powered by Intel C5 Compute Instances 28% uplift in revenue per © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. email sent. AI Services

Vision Speech Language Chatbots Forecasting Recommendations

A I SERVICES

REKOGNITION REKOGNITION TEXTRACT POLLY TRANSCRIBE TRANSLATE COMPREHEND LEX FORECAST PERSONALIZE IMAGE VIDEO &COMPREHEND MEDICAL

Pre-trained AI services that Easily add intelligence to your Quality and accuracy from require no ML skills or training existing apps and workflows continuously-learning APIs

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Intents BookHotel An intent performs an action in response to natural language user input

Utterances Spoken or typed phrases that invoke your intent

Slots Slots are input data required to fulfill the intent

Fulfillment Fulfillment mechanism for your intent

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Lex was able to handle 40% of the incoming call volume.

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Polly: Text In, Life-like Speech Out

“The weather today in Seattle, WA is 65°F”

Amazon Polly

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. – Image and Video Analysis

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Marinus Analytics - TrafficJam

FaceSearch

Helping to fight Human Trafficking with Amazon Rekognition.

http://www.marinusanalytics.com/articles/2017/10/17/amazon-rekognition-helps-marinus-analytics-fight-human-trafficking

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. “We are solving problems with machine learning and artificial intelligence that were in the realm of science fiction for the last several decades. Natural language understanding, machine vision problems, it really is an amazing renaissance.”

Jeffrey P. Bezos Founder and Chief Executive Officer Amazon.com, Inc.

https://www.geekwire.com/2017/jeff-bezos-explains-amazons-artificial-intelligence-machine-learning-strategy/ So what will you build next?

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Thank You

STEVEN BRYEN | AWS TECHNICAL & DEVELOPER EVANGELISM @steven_bryen

© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.