BORDER AGENCIES INFORMATION 2012/2013 CRUISE SEASON

To cruise vessels arriving in New Zealand Greetings and welcome to New Zealand Nau mai, haere mai ki Aotearoa

This information pack is designed to assist cruise vessel operators and New Zealand-based agents with border clearance formalities on arrival and departure from New Zealand.

PASSENGER AND CREW PROCESSING ARRIVALS New Zealand Service and Ministry for Primary Advance Notice of Arrival Industries (MPI) offi cers can process passengers and crew It is a requirement of all commercial vessel owners or either en-route to New Zealand or on arrival in New Zealand. operators, or their agents to supply specifi c information Processing large numbers of passengers and crew on arrival at least 48 hours prior to a vessel’s arrival into New Zealand, can cause delays in disembarkation. These delays may be using a New Zealand Advance Notice of Arrival form avoided if arrangements are made for offi cers to join the (NZCS 344). vessel at the previous overseas port eg, Sydney or Papeete. The completed notifi cation form should be sent to all Border offi cials will arrange pre-season meetings with cruise of the following: vessel agents to plan resource requirements for the season. » Customs Integrated Targeting Operations Centre, Email: [email protected] phone 0508 486 267 PORTS OF ENTRY (0508 ITOC OPS), outside NZ +64 9 927 8241. All cruise vessels arriving in, or departing from New Zealand » New Zealand Customs Service at the fi rst port at which the must report to a place which is both an approved port of vessel is to arrive, or the Customs offi cer nearest to that port fi rst arrival (as required under the Biosecurity Act 1993) and a Customs place (as required under the Customs and Excise » Maritime New Zealand at the nearest Maritime Act 1996). These are as follows: New Zealand offi ce.

Auckland Napier Tauranga » Health Protection offi cer at your nearest Public Health Bluff Nelson Timaru Service. A confi rmation of ‘No change of health status’ New Plymouth must also be sent 12 to 24 hours prior to arrival. Fiordland Opua Whangārei Contact details of all ports are included in this fact sheet, Gisborne Picton and can also be accessed through the New Zealand Lyttelton Port Chalmers Customs Service website (www.customs.govt.nz) and the Ministry for Primary Industries’ biosecurity website Cruise vessels may not enter or depart from a ‘non-approved (www.biosecurity.govt.nz). You can also contact MPI at port’ (eg, Stewart Island) unless prior approval to do so [email protected] or by faxing 09 909 3729. has been granted. Applications seeking approval must be Documents required to be presented on arrival submitted prior to the commencement of the season. Hard copies of all forms required to be completed are The Ministry for Primary Industries encourages all cruise included in the information pack. Some are also available vessel operators to manage their hulls to ensure hulls, from respective agency web sites. including niche areas, are free of biofueling when cruising in » MPI Masters Declaration New Zealand waters. This is particularly crucial for vessels visiting high value areas such as Fiordland. » Ballast Water Reporting Form (refer New Zealand Ballast Water Controls information sheet) Agents must apply in writing, in advance of arrival of the vessel, to both the New Zealand Customs Service and » New Zealand Customs Service Inward Report and Ministry for Primary Industries as detailed below: supporting documentation (refer New Zealand Customs Service fact sheet number 26) Vessel adviser Ministry for Primary Industries » New Zealand Passenger Arrival Card (to be completed Email: [email protected] individually by all landing passengers and crew). Cruise vessel coordination » A valid for each person on board New Zealand Customs Service » A valid visa for each person disembarking if required PO Box 29, (refer Immigration New Zealand fact sheet) Email: [email protected]

NZ Border Agencies Information NEW ZEALAND BORDER AGENCIES INFORMATION 2012/2013 CRUISE SEASON

» Border Cash Report if required (refer New Zealand DEPARTURES Customs Service fact sheet number 26) New Zealand Customs Service requirements for processing » Maritime Declaration of Health (refer Maritime Declaration cruise vessels on departure from New Zealand are detailed of Health requirements stated below) in New Zealand Customs Service fact sheet number 27. » Ship Sanitation Certifi cate (refer Maritime Declaration Hard copies of all forms that are required to be completed of Health requirements stated below). are included in this information pack. Maritime Declaration of Health Documents required to be presented on departure In accordance with Article 37 of the Maritime Declaration of » A departure API fi le is required to be sent not more than Health Regulations 2005, the New Zealand Ministry of Health 24 hours after the vessel’s departure from its fi nal New requires all vessels arriving in New Zealand to report to Zealand port. health authorities on the health conditions on board during » New Zealand Customs Service Outward Report and the voyage and the health status of passengers and crew. supporting documentation (refer New Zealand Customs For this purpose a New Zealand Ministry of Health Maritime fact sheet) Declaration of Health must be completed by the master of » New Zealand Passenger Departure Card for all embarking the vessel, and countersigned by the ship’s surgeon if one is passengers and crew carried, and delivered to health offi cials after arrival. » A valid travel document for each person embarking. Also in accordance with Article 39 of the International Health Customs may request to see the travel documents of other Regulations 2005, all vessels travelling in international persons on board waters after June 2007 are required to hold a current Ship Sanitation Control Certifi cate or a Ship Sanitation Control » Border Cash Report if required (as per the New Zealand Exemption Certifi cate. Customs Service fact sheet 13). These certifi cates must be renewed at least every six months Exportation of prohibited and restricted items so ship sanitation control inspections need to be undertaken New Zealand has strict laws to protect its natural at six monthly intervals. Health offi cials are available environment and cultural heritage. to undertake a ship sanitation control inspection if the Penalties may be imposed if passengers and crew breach certifi cate is due to expire within the next month or before those laws by illegally exporting: a vessel’s arrival at the next port. » pounamu (greenstone) in its natural state (jewellery is Importation of prohibited and restricted items acceptable) New Zealand has an enviable reputation for its clean and endangered species of fl ora and fauna and products green image and has strict laws to protect its citizens and » derived from these endangered species natural environment. birds and other wildlife Penalties may be imposed on passengers and crew if they » breach those laws by illegally importing: » antiquities » llicit drugs » animals and animal products » fi rearms, weapons, or ammunition » some food items » objectionable articles (indecent) » controlled drugs. » some medicinal products including performance enhancing drugs. CLIENT SERVICE VALUES Offi cials undertaking passenger processing duties are » animal or plant material or soil committed to fulfi lling their obligations with professionalism » some food items and integrity. » endangered species of fl ora and fauna and products Cruise vessel owners and agents can be confi dent that derived from these endangered species. offi cials will comply with “on board” standards expected by If passengers or crew are unsure about the items in their the cruise line, and that offi cers will discharge their duties possession, they must make a declaration on the relevant honestly, responsibly, and with diplomacy. forms. CONTACT DETAILS To fi nd out how to legally import fi rearms, visitors should contact the Licensing and Vetting Service Centre, Offi ce Documentation can be accessed on the following of the Commissioner, , PO Box 3017, web addresses: Wellington, New Zealand (www.police.govt.nz). New Zealand Customs Service Biosecurity requirements www.customs.govt.nz To fi nd out more about biosecurity clearance of a vessel Ministry for Primary Industries go to the biosecurity website of the Ministry for Primary www.biosecurity.MPI.govt.nz/enter/ships Industries at www.biosecurity.MPI.govt.nz/enter/ships. Immigration New Zealand www.immigration.govt.nz Ministry of Health www.moh.govt.nz/ships

NZ Border Agencies Information Issued August 2012 NEW ZEALAND BORDER AGENCIES INFORMATION 2012/2013 CRUISE SEASON

PORTS OF ENTRY CONTACT LIST

AREA/PORT NAME PHONE FAX AFTER HOURS EMAIL

24 HOURS Ministry for Primary Industries 029 909 3046 [email protected] AUCKLAND 0800 222 018

09 927 8026 or 09 927 8026 or New Zealand Customs Service 09 927 8006 [email protected] 029 359 6738 029 359 6738

Tim: 027 548 1633 [email protected] Maritime New Zealand 09 307 1370 09 309 3573 Chris: 027 574 4194 [email protected]

Auckland Regional Public 09 623 4600 09 630 7431 09 623 4600 [email protected] Health Service

24 HOURS Ministry for Primary Industries 03 948 2105 [email protected] BLUFF 0800 222 018

029 335 1800 or New Zealand Customs Service 03 218 7329 03 218 7328 [email protected] 029 281 7920

Maritime New Zealand 03 212 8958 03 212 5878 027 524 4201 [email protected]

Public Health South 03 211 0900 03 211 0899 026 254 8125

24 HOURS DUNEDIN Ministry for Primary Industries 03 951 4707 [email protected] 0800 222 018

03 951 3377 or New Zealand Customs Service 03 951 3395 029 450 1022 [email protected] 03 951 3378

Maritime New Zealand 03 477 4055 03 477 9121 027 587 7708 [email protected]

Public Health South 03 476 9800 03 476 9858 03 474 0999

24 HOURS GISBORNE Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 06 835 5799 06 835 1298 029 295 9671 [email protected]

Tairawhiti District Health Board 06 869 0570 06 869 0587 06 869 0570 [email protected]

24 HOURS LYTTELTON Ministry for Primary Industries 03 328 7186 [email protected] 0800 222 018

New Zealand Customs Service 03 940 4505 029 358 0855 [email protected]

Maritime New Zealand 03 328 8734 03 328 9423 027 534 6082 [email protected]

Community and Public Health 03 379 9480 03 379 6484 026 367 4231

24 HOURS NAPIER Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 06 974 1350 06 974 1361 029 295 9671 [email protected]

Maritime New Zealand 06 835 4889 06 831 0008 027 543 9177 [email protected]

Hawkes Bay District Health 06 834 1815 06 835 1816 06 878 8109 [email protected] Board

24 HOURS NELSON Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 03 989 3530 03 989 3531 029 548 1483 [email protected]

Maritime New Zealand 03 548 2434 03 548 2998 027 544 4480 [email protected]

Nelson Marlborough District 03 546 1537 03 546 1542 03 546 1800 Health Board

NZ Border Agencies Information Issued August 2012 NEW ZEALAND BORDER AGENCIES INFORMATION 2012/2013 CRUISE SEASON

PORTS OF ENTRY CONTACT LIST

AREA/PORT NAME PHONE FAX AFTER HOURS EMAIL

24 HOURS NEW Ministry for Primary Industries [email protected] 0800 222 018 PLYMOUTH

New Zealand Customs Service 06 968 6101 06 968 6109 [email protected]

Maritime New Zealand Contact the Wellington offi ce

Taranaki District Health Board 06 753 7798 06 753 7788 06 753 7798 [email protected]

24 HOURS PICTON Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 03 989 3530 03 989 3531 03 989 3531 [email protected]

Maritime New Zealand 03 520 3068 03 520 3068 [email protected]

Nelson Marlborough District 03 520 9914 03 578 9517 03 546 1800 Health Board, Nelson

24 HOURS TAURANGA Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 07 928 7690 07 928 7691 029 277 0635 [email protected]

027 524 4021 or [email protected] Maritime New Zealand 07 575 2079 07 575 2083 027 574 4193 [email protected]

Toi Te Ora - Public Health— Tauranga, Rotorua, Eastern, 07 571 8975 07 578 5485 026 111 980 Bay of Plenty and Taupo

24 HOURS TIMARU Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 03 956 0154 03 688 9317 03 684 9204

Maritime New Zealand 03 328 7943 03 328 9423

Community and Public Health 03 688 6019 03 688 6019 027 497 5249

24 HOURS WELLINGTON Ministry for Primary Industries [email protected] 0800 222 018

New Zealand Customs Service 04 901 4500 04 901 4764 [email protected]

Maritime New Zealand 04 473 0111 04 494 1263 [email protected]

Regional Public Health – Wellington, Hutt Valley, 04 570 9002 04 570 9211 04 570 9007 Wairarapa

24 HOURS WHANGĀREI – Ministry for Primary Industries [email protected] 0800 222 018 including Opua

New Zealand Customs Service 029 250 9305 09 433 0055 029 250 9305 [email protected]

Maritime New Zealand 09 438 1909 09 438 1909 027 592 5542 [email protected]

09 430 4100 Northland District Health Board 09 430 4100 09 470 0570 026 366 1725

NZ Border Agencies Information Issued August 2012