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AGEING WELL WATERLOO

A comprehensive directory of services, programs, and amenities for older adults.

A WARM THANK YOU

to all who made this possible

The Ageing Well Waterloo Directory was produced by the Age-Friendly Waterloo Multi-Agency Committee, in partnership with the School of Planning, University of Waterloo. Content for the Directory was compiled with the help of the Department of Community Services at the City of Waterloo, an intern from Wilfrid Laurier University, and City staff from various departments. The Ageing Well Waterloo Directory was created as a reponse to citizens’ desire to have a “one-stop-shop” resource that contains a comprehensive list of programs and services in Waterloo that serve older adults. And a big Thank You to our sponsors for supporting the printing of this directory: MESSAGE FROM THE MAYOR

It is my great pleasure to offer our residents the following guide to older-adult programs and services in the City of Waterloo. This guide is the result of the dedicated work of the City’s Age-Friendly Waterloo Multi- Agency Committee, which was established in 2009 to evaluate and improve Waterloo’s commitment to becoming an age-friendly city.

What is an age-friendly city? It refers to a city that adapts its physical infrastructure, community programs and services to be accessible to and inclusive of residents of all ages and abilities.

To build our understanding of what Waterloo residents need from their City, we have invited senior residents to attend the annual Mayor’s age-friendly forum as well as participate in age-friendly evaluation focus groups to identify issues and solutions that will make Waterloo the best city for older adults. One important issue that we have heard is that Waterloo’s older adults often cannot find information that is pertinent to them (such as questions related to housing or transportation services) and in formats that they can use (print as well as digital). This guide is intended to address that need. As a print and on-line resource, it provides a “one-stop-shop” for older-adult focused programs and services offered by municipal, commercial and non-profit organizations within the City of Waterloo and Waterloo Region.

This resource is a living document, and I hope that as Waterloo continues to make great strides as an age- friendly city, that the resources available to our older residents and captured in this guide will continue to grow.

I want to say a great thank you to all the people who volunteer their time and work to the age-friendly Waterloo multi-agency committee. It is truly a pleasure to be the mayor of a city where people are so committed to making Waterloo the best it can be for all residents.

DAVE JAWORSKY Mayor, City of Waterloo AGE-FRIENDLY WATERLOO COMMITTEE

The City of Waterloo is an age-friendly city, where people of all ages thrive and grow.

City of Waterloo’s Age-Friendly Waterloo Multi-Agency Committee advises council on how best to promote active ageing in Waterloo. The goal is for Waterloo to become a place where all residents age safely, enjoy good health and participate fully in their community. Our commitment to age-friendliness was recognized by the World Health Organization (WHO), which designated Waterloo among the Global Network of Age-friendly Cities in 2012 for our commitment to assessing and improving our age-friendliness. Our WHO membership is contingent upon demonstrating continual improvement. As such, the City staff and commitee have established a long- standing partnership with Dr. John Lewis at the University of Waterloo to continually assess and improve our age-friendliness. If you would like to know more about what we do or how you can get involved please visit: waterloo.ca/agefriendly or email us at: [email protected]

Annual Mayor’s Age- Friendly Waterloo Forum

Each year the City hosts a public forum where participants are invited to listen to our progress and guest speakers as well as contribute ideas on how we can make the City of Waterloo more age-friendly. Over the last few years we have covered the themes of cultural diversity, life-long learning, and so much more. Join us next year! The Directory only contains listings USING THIS that are relevant to older adults DIRECTORY and are located in Waterloo, or that serve the City of Waterloo. Although it was not possible to list every program or service provided by The City of Waterloo’s Ageing Well the Regional, Provincial or Federal Directory was created to help older governments, where possible, links adults (people aged 55+) in Waterloo to directories or websites provided access information on older adult by other government organizations focused services, programs, and have been provided. amenities. This directory functions The Directory provides information as a “one-stop-shop” for residents for each listing in the following looking for information on housing, format: home support, health services, recreation and leisure, ethnic and Listing Name cultural supports, and much more. Type of Listing (Ex. Nonprofit) The Directory is broken down into Email address twelve main sections with a number Phone number of subcategories included in each Website address section. Use the table of contents to navigate the Directory and locate your desired service. If you do not see a specific service, program, or Please Note: Inclusion in amenity listed that you are trying the Ageing Well Directory to locate, you can call 211. does not constitute an This free helpline will connect you endorsement of a business to community and social services in or non-profit service or the area 24 hours a day, 365 days a program. year, in over 150 languages. The most up-to-date This Directory contains programs version is the online version and services that are provided by (updated every 6 months) the City of Waterloo, as well as which can be found on programs and services that are waterloo.ca/agefriendly provided by private businesses and nonprofit organizations. ONLINE VERSION WANT TO BE LISTED?

The Ageing Well Directory is also If you are a nonprofit service available on the Internet! provider or operator of a service that addresses older adults’ needs, Go to waterloo.ca/agefriendly to and you think that you should be access a digital copy of this print listed in the Directory, visit guide. bit.ly/ageingwellwaterloo and fill out the “Submit A New Listing” There you can also access a map- form (shown below) so that we can based version the guide (shown include you in subsequent editions below). With this resource, you can: of the Directory. • look for specific programs and services that interest you, • find where they are located on an interactive map, and • suggest new programs/ services for City staff to consider

You can also request a change to be made to an existing listing. To change a listing, visit bit.ly/ ageingwellwaterloo. Alternatively, you can call 516-747-8748 or email [email protected] to speak to someone about being added.

If you have further questions about City of Waterloo programming or facilities, please call the main switchboard at 519-886-1550 or visit waterloo.ca

TABLE OF CONTENTS

Cultural & Social Supports. . . . 1 Meal/Grocery Services. . . . . 27 Associations...... 1 Moving Services ...... 28 General Services...... 5 Pet Services...... 28

Financial Supports...... 7 Housing...... 29 Private Support...... 7 Local Housing Options. . . . . 29 Federal Support ...... 8 Regional Housing...... 34

Food Banks & Hampers . . . . . 9 Indigenous Services ...... 36

Health & Wellness...... 11 Legal Services...... 37 Accessibility Aids...... 11 Recreation & Leisure...... 38 Alzheimer’s Resources. . . . . 11 Foot Care...... 11 Arts & Crafting...... 38 Hospital ...... 12 Federal Initiatives...... 39 Hearing Health ...... 13 General Rec. & Leisure. . . . . 39 Hospice Services...... 14 Local Recreation Facilities. . . . 43 In-Home Nursing...... 14 Music & Theatre ...... 44 Mobile Dental Care...... 15 Recreation Clubs...... 45 Optometry...... 15 Region-Led Recreation. . . . . 47 Parish Nurses ...... 15 Pharmacies ...... 16 Training & Education ...... 48 Physiotherapy...... 18 Provincial Coverage ...... 19 Transportation...... 49 Specialized Services...... 19 Accessible Transit...... 49 Regional Services ...... 21 Car Shares...... 49 General Services...... 49 Home & Personal Supports. . . 23 Local/Regional Transit. . . . . 49 Day Programming...... 23 Medical Transit...... 51 Government Support...... 23 Transit Education...... 51 Home Care...... 24 Home Maintenance ...... 25 Service Clubs ...... 52 Cultural & Social Supports CULTURAL & SOCIAL SUPPORTS

Association of Liberian ASSOCIATIONSAssociations Immigrants in Kitchener Environs Nonprofit [email protected] African-Canadian Association of 519-497-8344 Waterloo Region and Area Nonprofit 519-502 0360 info@africancanadianassociation. Association of Concerned com Guyanese Nonprofit africancanadianassociation.com 519-746-3828

Alpine Club Nonprofit Bosnian Community of K-W, [email protected] Cambridge and Guelph Nonprofit 519-744-1521 facebook.com/ alpineclub.ca BosanskaZajednicaKWGC

Armenian Community Centre Nonprofit Brahmarishi Mission, Yoga and 519-623-6331 Hindu Temple Nonprofit armeniancentrecambridge.org 519-579-1486 brahmrishimission.org Association des Francophones de Kitchener Waterloo Nonprofit Cambridge Chinese Association Nonprofit [email protected] [email protected] 519-746-0337 519-658-2982 afkw.org

Cambridge Muslim Association Nonprofit 519-740-0688

1 Associations CULTURAL & SOCIAL SUPPORTS

Canadian Macedonian Sorovich Concordia Club Society Nonprofit Nonprofit [email protected] 519-623-2720 519-745-5617 concordiaclub.ca

Canadian Polish Congress Kitchener District The Congress for Black Women Nonprofit Nonprofit [email protected] [email protected] 519-623-3460 cbwc-ontario.com kpkkitchener.org

Continental German Canadian Irish Real Life Festival Club Nonprofit Nonprofit [email protected] 519-658-5583 irishreallifekw.com

Cooperative Council of German Caribbean Canadian Association Canadian Clubs of the Waterloo of Waterloo Region Region Nonprofit Nonprofit [email protected] [email protected] 1-888-306-7772 (toll free) 519-884-0332 ccawr.ca

Czech and Slovak Association of Central Ontario Chinese Cultural Canada, Kitchener, Waterloo and Centre Guelph Branch Nonprofit Nonprofit [email protected] [email protected] 519-576-6168 cssk.ca coccc.net

Associations 2 CULTURAL & SOCIAL SUPPORTS

East Indian Ladies Club of India-Canada Association Waterloo Region Waterloo Region Nonprofit Nonprofit 519-888-0452 [email protected] icawaterloo.com

Ethiopian Association, Region of Waterloo Italian Cortina Club Nonprofit Nonprofit [email protected] [email protected] ethiokw.com 519-894-3852 cortinaclub.org

German Canadian Congress, Ontario K-W Mayan Group Nonprofit Nonprofit [email protected] [email protected] 519-571-8980 dkkont.org Kitchener Anatolian Cultural Centre Grand River Malayalee Nonprofit Association [email protected] Nonprofit anatolian.ca/kitchener [email protected] grma.ca Kitchener Portuguese Club Inc. Nonprofit Gujarati Cultural Association of [email protected] the Golden Triangle 519-579-6960 Nonprofit kitchenerportugueseclub.com [email protected] 519-579-2797 gcakw.org

3 Associations CULTURAL & SOCIAL SUPPORTS

Muslim Social Services Salvadorian Canadian Community Nonprofit of Waterloo Region [email protected] Nonprofit 519-772-4399 ext. 2707 [email protected] muslimsocialserviceskw.org facebook.com/sccwr

Muslim Society of Waterloo and Shamrose for Syrian Culture Wellington Counties Nonprofit Nonprofit [email protected] [email protected] shamrose.ca 519-886-8470 waterloomasjid.com Somali Canadian Association of Waterloo Region Polish Alliance of Canada Nonprofit Nonprofit scawr.ca 519-621-6625 polishalliance.ca Tamil Cultural Association of Waterloo Region Polski Dom Nonprofit Nonprofit [email protected] [email protected] tamilculturewaterloo.org 519 749-6357 polskidom2000.com The Schwaben Club Nonprofit Queen Helena Canadian-Croatian schwaben@ Cultural & Charitable Society kitchenerschwabenclub.com Nonprofit 519-742-7979 [email protected] kitchenerschwabenclub.com kjfolklore.com

Trinidad Social Organization Nonprofit 519-658-4970 Associations 4 CULTURAL & SOCIAL SUPPORTS

Trinidad and Tobago Sports and Ukrainian Catholic Centre Cultural Club of Cambridge Nonprofit Nonprofit 519-745-6951 519-740-0058

United Empire Loyalists Turkish Society of Waterloo Association of Canada, Grand Region River Branch Nonprofit Nonprofit turkishsocietyofwaterlooregion@ [email protected] gmail.com 226-206-0403 519-725-5630 519-537-7437 turkishsocietyofwaterlooregion. uelac.org/branches.php wordpress.com

United Filipino-Canadian Society of Waterloo Region Nonprofit [email protected] 519-577-9629

Waterloo Region Chinese Community Association Nonprofit [email protected] waterloocca.com

GENERALGeneral Services SERVICES

Coalition of Muslim Women Kitchener-Waterloo Nonprofit [email protected] 519-576-0540 ext. 3468 cmw-kw.org 5 Associations CULTURAL & SOCIAL SUPPORTS

Focus for Ethnic Women Nonprofit [email protected] few.on.ca

YMCA Immigration Services Nonprofit 519-79-9622 [email protected] ymcacambridgekw.ca/en/ immigrant-services/Immigrant- Services.asp

Kitchener-Waterloo Multicultural Centre Nonprofit 519-745-2531 kwmc.on.ca

Ageing With Pride - Waterloo Reception House Waterloo Region Wellington Nonprofit Nonprofit [email protected] [email protected] 519-743-0445 226 779-9695 519-743-2113 ourspectrum.com receptionhouse.ca

Multicultural Festival The Kitchener-Waterloo Multicultural Festival takes place every summer. The festival brings together a number of cultural groups and showcases cuisines and crafts from various countries. Find out more about the festival at: kwmc.on.ca

General Services 6 Financial Supports

FINANCIAL SUPPORTS

Canada Pension Plan, Survivor FEDERALPrivate Support SUPPORT Benefits Federal Government 1-800-277-9914 Canada Pension Plan, Death 1-800-277-9915 (French) Benefit 1-800-622-6232 (Service Canada) Federal Government canada.ca/en/services/benefits/ 1-800-277-9914 publicpensions/cpp/cpp-survivor- 1-800-277-9915 (French) pension.html 1-800-622-6232 (Service Canada) canada.ca/en/services/benefits/ publicpensions/cpp/cpp-death- benefit.html Income Security Programs, Old Age Security Federal Government 1-800-277-9914 Canada Pension Plan, Disability 1-800-277-9915 (French) Benefits canada.ca/en/services/benefits/ Federal Government publicpensions/cpp/old-age- 1-800-277-9914 security.html 1-800-277-9915 (French) 1-800-622-6232 (Service Canada) canada.ca/en/services/benefits/ publicpensions/cpp/cpp-disability- Income Security Programs, benefit.html Guaranteed Income Supplement Federal Government 1-800-277-9914 1-800-277-9915 (French) Canada Pension Plan, Retirement canada.ca/en/services/benefits/ Pension publicpensions/cpp/old-age- Federal Government security/guaranteed-income- 1-800-277-9914 supplement.html 1-800-277-9915 (French) 1-800-622-6232 (Service Canada) canada.ca/en/services/benefits/ publicpensions/cpp/cpp-benefit/ eligibility.html

7 Federal Support FINANCIAL SUPPORTS

Low Income Energy Assistance Program PRIVATEFederal Support SUPPORT Federal Government 519-883-2100 *Select Option 1 KW Poppy Fund oeb.ca/rates-and-your-bill/help- Nonprofit low-income-consumers/low- [email protected] income-energy-assistance-program 519-885-1001 kwpoppyfund.ca Ontario Electricity Support Program National Association of Federal Provincial Government Retirees - KW and District Branch [email protected] Nonprofit 1-855-831-8151 [email protected] oeb.ca/rates-and-your-bill/help- 519-742-9031 (answering machine) low-income-consumers/ontario- federalretirees.ca electricity-support-program

Ontario March of Dimes, Home and Vehicle Modification Program Nonprofit [email protected] 1-877-369-4867 marchofdimes.ca

Federal Support 8 Food Banks & Hampers FOOD BANKS & HAMPERS

The following listings provide emergency food hampers to citizens in need. Please contact the organizations directly to see what days and time food hampers are provided.

House of Friendship of Kitchener, The Society of St. Vincent De Paul, Community Services, Emergency Kitchener Particular Council, Our Food Hamper Program Lady of Lourdes Church Nonprofit Nonprofit [email protected] [email protected] 519-742-0662 519-886-0342 houseoffriendship.org ourladyoflourdeswaterloo.com

The Food Bank of Waterloo Region The Society of St. Vincent De Paul, Nonprofit Kitchener Particular Council, St [email protected] Agnes Church 519-743-5576 Nonprofit thefoodbank.ca 519-504-8399

The Salvation Army, Community The Society of St. Vincent De Paul, and Family Services Kitchener Particular Council, St Nonprofit Michael’s Church miriam_stevens@can. Nonprofit salvationarmy.org 519-747-1090 diane_carroll@can. 519-884-9311 salvationarmy.org 519-745-4215 salvationarmy.ca

9 Food Banks & Hampers

Health & Wellness HEALTH & WELLNESS

ACCESSIBILITYAccessibility Aids AIDS ALZHEIMER’SAlzheimer’s Resources RESOURCES

Silver Cross Automotive, Sparrow Alzheimer Society of Waterloo- Hawk Wellington Business Nonprofit [email protected] [email protected] 519-884-4295 519-742-1422 1-888-685-4295 alzheimerkw.com silvercrossauto.com

Alzheimer Society of Waterloo- Wilder Medical Mobility Ltd Wellington, Safely Home Nonprofit Wandering Registry [email protected] Nonprofit 519-888-0618 [email protected] 1-800-335-3307 519-742-1422 wildermobility.com alzheimer.ca/en/ww/Living-with- dementia/Day-to-day-living/Safety/ Locating-devices

The Alzheimer’s Society provides a variety of services FOOTFoot CARECare including individual and family support through counselling, support groups, and referrals Complete Foot Care to community services. It Business also provides social and [email protected] recreational programming, 519-500-8517 as well as education and information on living safely in the community and caring for Dr. Stephen Hoke, Podiatrist people with dementia. Business 519-885-1511

11 Accessibility Aids HEALTH & WELLNESS

Feet on the Go Business GRANDGrand RiverRIVER Hospital HOSPITAL [email protected] 519-654-6363 , Freeport feetonthego.com Site, Communication and Technology Clinic Nonprofit Foot Works 519-749-4300 ext. 7278 Business grhosp.on.ca 519-888-6274

Grand River Hospital, Freeport Janet Harmer, RN Site, Mental Health Unit Business Nonprofit [email protected] 519-749-4300 ext. 2313 519-578-4811 grhosp.on.ca

Jessica Hecktus, Treat Your Feet Grand River Hospital, Freeport Foot Care Site, Occupational Therapy Business Nonprofit 226-808-0839 519-894-8346 (main reception) grhosp.on.ca Podiatric Consultants Business Grand River Hospital, Freeport 519-576-8960 Site, Outpatient Rehab Clinic, podiatricconsultants.ca Neurorehabilitation and Geriatric Rehabilitation Nonprofit Waterloo Foot Clinic 519-749-4300 ext. 8340 Business grhosp.on.ca [email protected] 519-884-3668 waterloofootclinic.com

Foot Care 12 HEALTH & WELLNESS

Grand River Hospital, Freeport Site, Prosthetic and Orthotic Clinic HEARINGHearing Health HEALTH Business 519-749-4300 ext. 7309 Auburn & Mountain Hearing grhosp.on.ca Centre Business 519-886-2416 Grand River Hospital, KW Site, auburnmountainhearing.com Clinical Nutrition, Nutrition Counselling, Hyperlipidemia Clinic Nonprofit Costco 519-749-4300 ext. 2630 Business grhosp.on.ca [email protected] 226-215-1125 costco.ca/warehouse- Grand River Hospital, KW Site, locations/waterloo-on-1248. Health Care Centre Pharmacy html?utm_source=local&utm_ Nonprofit medium=organic&utm_ 519-749-4227 campaign=gmb grhosp.on.ca

Canadian Hearing Society, Grand River Hospital, KW Site, Waterloo Occupational Therapy Nonprofit Nonprofit [email protected] 519-749-4300 ext. 2627 1-866-518-0000 grhosp.on.ca chs.ca

Heart and Stroke Foundation of Complete Hearing Health Ltd Ontario, Waterloo Region Business Nonprofit [email protected] [email protected] 519-896-2654 519-571-9600 completehearing.ca heartandstroke.ca

13 Grand River Hospital HEALTH & WELLNESS

Connect Hearing Hospice of Waterloo Region, Day Business Away Day Respite Program 519-741-5852 Nonprofit connecthearing.ca [email protected] 519-743-4114 hospicewaterloo.ca Hear Canada Business [email protected] 519-746-6940 Hospice of Waterloo Region hearcanada.com offers the following services: • Bereavement Walking Group Professional Counselling Hospice Services • HOSPICE SERVICES Services • Volunteer visiting Hospice of Waterloo Region • Day Away Program Nonprofit • Complementary Therapies [email protected] • Transportation 519-743-4114 • Hair Salon Services hospicewaterloo.ca • Vigiling • Legacy Activities

Hospice of Waterloo Region, Bereavement Walking Group Nonprofit [email protected] IN-HOMEIn-Home NURSINGNursing 519-743-4114 CarePartners Business Hospice of Waterloo Region, Client 519-725-4999 Support Volunteer Visiting carepartners.ca Nonprofit [email protected] 519-885-4211 hospicewaterloo.ca

Hearing Health 14 HEALTH & WELLNESS

Closing the Gap Health Services Business OPTOMETRYOptometry 1-877-560-0202 closingthegap.ca University of Waterloo, School of Optometry, Optometry Clinic Nonprofit ParaMed Home Healthcare [email protected] Services 519-888-4062 (main clinic) Business 519-888-4414 (contact lens clinic) 519-904-1200 519-888-4708 (low vision clinic) paramed.com optometry.uwaterloo.ca

MOBILEMobile DentalDENTAL Care CARE PARISHParish NursesNURSES

Access Dental Hygiene Mt Zion Evangelical Lutheran Business Church, Parish Nurse [email protected] Nonprofit 519-841-1942 [email protected] 519-886-5820 mzlc.ca

St Michael’s Catholic Parish, Parish Nurse Nonprofit [email protected] 519-884-9311 stmichaelw.ca

15 In-Home Nursing HEALTH & WELLNESS

Pharmacies Northfield Pharmacy PHARMACIES Business Unit 9, 465 Philip St. Waterlo Beechwood Wellness Pharmacy 519-725-3470 Business 7-420 Erb St W, Waterloo 519-884-1025 Pharmasave, Campus Pharmacy Business 170 University Ave W, Waterloo Cook’s Pharmacy 519-886-2420 Business pharmasave.com 520 University Ave. W, Waterloo [email protected] 519-744-2200 Rexall - Pharma Plus Business rexall.ca Zehrs Pharmacy Locations: Business 585 Weber St. N, Waterloo zehrs.ca/pharmacy 519-746-7620 Locations: 425 University Ave, Waterloo 315 Lincoln Rd, Waterloo 519-743-5738 519-885-5116 555 Davenport Rd, Waterloo [email protected] Schill’s Remedy’s Rx 519-746-5534 Business Auburn Centre, 570 University Ave E, 450 Erb St. W, Waterloo Waterloo 519-886-4900 [email protected] 519-886-5925 remedys.ca KW Guardian Pharmacy Business 65 University Ave E, Waterloo 519-746-6133

Pharmacies 16 HEALTH & WELLNESS

Shoppers Drug Mart Sobeys Pharmacy Business Business shoppersdrugmart.ca sobeys.com Locations: Locations: 658 Erb St. W., Waterloo 450 Columbia St W, Waterloo 519-886-3530 519-880-9145 190 Northfield Drive West, Waterloo 94 Bridgeport Rd E, Waterloo 519-884-3860 519-885-5874 550 King St. N. Waterloo 519-886-6130 Total Health Pharmacy 50 Weber Street North, Waterloo Business 519-880-8083 totalhealthpharmacy118@hotmail. 75 King St. S. Waterloo com 519-884-1500 519-747-0320

University Pharmacy Business [email protected] 519-885-2530 myrxhealth.ca/kwup

Westmount Place Pharmacy and Home Health Care Business 50 Westmount Rd. N, Waterloo 519-886-7670 westmountplacepharmacy.ca

17 Pharmacies HEALTH & WELLNESS

Physiotherapy DMA Rehability PHYSIOTHERAPY Business [email protected] 519-893-9747 Active Wellness dmarehability.com Business [email protected] 519-886-5402 activewellness.ca Leading Edge Physiotherapy Centre Business serviceinquiries@ AIM Health Group Waterloo leadingedgephysiotherapy.ca Business 519-893-4363 [email protected] leadingedgephysio.yp.ca 519-749-2222 aimhealthgroup.com/locations/ kitchener Pathways Therapy Nonprofit [email protected] Back Works Spinal and Sports 519-885-4211 Rehabilitation pathwaystherapy.ca Business [email protected] 519-746-8172 backworks.ca Advantage Physiotherapy/ Physiotherapy Centre Business [email protected] Dearborn Health Performance 519-742-5482 and Wellness Centre advantagephysio.com Business [email protected] 519-884-4848 dearbornhealth.com Physiotherapy Health Institute Business [email protected] 519-571-8200 cbi.ca/web/physiotherapy- kitchener-victoria Physiotherapy 18 HEALTH & WELLNESS

SOS Physiotherapy Arthritis Society, Grand River Business Region [email protected] [email protected] 519-884-0767 519-743-4141 sosphysiotherapy.ca arthritis.ca

Waterloo Sports Medicine Centre Carizon (Counselling) Business Nonprofit [email protected] [email protected] 519-746-2220 519-743-6333 wsm.ca carizon.ca/counselling/group- programs

Provincial Coverage PROVINCIAL COVERAGE Creative Therapy Health Services Business Ontario Ministry of Health and 519-954-5026 Long Term Care, Ontario Health [email protected] Insurance creativeot.com Provincial Government 1-866-532-3161 health.gov.on.ca Community Support Connections – Meals on Wheels and More • Excercise and Falls SPECIALIZEDSpecialized Services SERVICES Prevention Programming • Community Dining • Telephone Reassurance Aphasia Support • Friendly Visiting Nonprofit • Caregiver Support [email protected] Nonprofit 519-824-6000 ext. 4357 [email protected] sjhcg.ca/our-programs-of-care/ 519-772-8787 community-support-services/ cscmow.org waterloo-wellington-regional- aphasia-program/

19 Physiotherapy HEALTH & WELLNESS

Independent Living Centre of March of Dimes - Stroke Recovery Waterloo Region, Community Canada - KW Chapter Support Services Nonprofit Nonprofit [email protected] [email protected] 1-800-263-3463 ext. 7702 519-571-6788 marchofdimes.ca ilcwr.org

Multiple Sclerosis Society of K-W Access-Ability Canada, Grand River Chapter Nonprofit Nonprofit [email protected] info@[email protected] 519-885-6640 519-569-8789 kwaccessability.ca mssociety.ca

K-W Access-Ability, PHIRST LINK Shelley Read, Therapist, Aging Nonprofit Well Consultant [email protected] Business 519-885-6640 [email protected] kwaccessability.ca 226-339-2218 sreadtherapy.com

Lumino Health St Mary’s General Hospital, Looking for a top-rated dentist, Regional Cardiac Care Centre massage therapist, optometrist Nonprofit or other health care provider 519-885-9517 near you? Visit luminohealth.ca smgh.ca/patient-care-programs/ Business regional-cardiac-care-centre [email protected] luminohealth.ca St John’s Kitchen Nonprofit [email protected] 519-745-8928 519-743-1151 (admin) theworkingcentre.org Specialized Services 20 HEALTH & WELLNESS

Sunbeam Centre Waterloo Region Community Nonprofit Geriatric Services 519-893-6200 Nonprofit sunbeamcentre.com 519-749-4300 ext. 7448 grhosp.on.ca

Traverse Independence, Brain Injury Services, Beginnings Waterloo Region Palliative Care/ Nonprofit Pain and Symptom Management [email protected] Nonprofit 519-741-5845 519-578-9757 traverseindependence.ca grhosp.on.ca

The Canadian Red Cross Society, REGIONALRegional Services SERVICES Waterloo Wellington Branch Nonprofit [email protected] Community Services Department 519-650-9603 - Sunnyside Community Alzheimer redcross.ca Program (Kitchener - Franklin St) Regional Government 519-893-8494 Vestibular & Orthopedic (VOR) regionofwaterloo.ca Rehabilitation Business [email protected] Healthline.ca 519-208-0150 Comprehensive website that vorphysio.com puts accurate and up-to-date information about health services at the fingertips of Waterloo Region Cardiac Rehab consumers and health care Foundation providers across the Waterloo Nonprofit Wellington region of Ontario. [email protected] Over 3000 service listings. 519-497-7049 Contact: 519-748-2222 hardyhearts.org Visit: wwhealthline.ca/index.aspx

21 Specialized Services HEALTH & WELLNESS

Medical Centre at the Boardwalk A number of health care services are located at The Boardwalk Medical Centre including: A Body in Motion Rehabilitation ...... 519-578-4000 Anita’s Skin Care Spa...... 519-571-1010 The Boardwalk Pharmacy...... 519-578-3000 Cardio Pulmonary Services ...... 519-741-5252 Fit For Life...... 519-585-1828 Healthy Feet KW ...... 519-279-1114 Hearing & Tinnitus Centre ...... 519-208-0233 Juno Fertility ...... 226-647-8020 Life Labs ...... 1-877-849-3637 Medical Imaging ...... 519-576-8760 Occupational Health ...... 519-893-2889 Qualia Counselling Services ...... 519-742-0500 Tooth Works...... 519-743-9888 Travel Clinic ...... 519-585-0100 TRIO Reproductive Care ...... 519-585-0100 Vision Care Clinic ...... 519-885-2701 More information: www.the-boardwalk.ca/medical-centre

Medical Centre at the Boardwalk 22 Home & Personal Supports HOME & PERSONAL SUPPORTS

Trinity Village Care Centre, Adult DAYDay PROGRAMMING Programming Day Program Nonprofit 519-893-6320 Adults in Motion trinityvillage.com Nonprofit [email protected] 519-577-3723 adultsinmotion.org GOVERNMENTGovernment Support SUPPORT

K-W Seniors Day Program Waterloo Wellington Local Health Nonprofit Integration Network (LHIN) [email protected] Provincial Government 519-893-1609 310-2222 (no area code required) k-wseniorsdayprogram.ca 519-748-2222 (Waterloo office) waterloowellingtonlhin.on.ca

Senior Outing Day Program The Local Health Integration Local Government Network (LHIN) connects 519-579-6930 citizens with care, at home and 519-579-1020 (admin) in the community, and works to waterloo.ca/en/living/senior- connect health systems together support.aspx to improve care experiences. The LHIN can assist with the following services: Sunnyside Home, Community Alzheimer Programs • Finding a Family Doctor Regional Government • Homecare services 519-893-8482 • Specialized nursing care regionofwaterloo.ca/en/health- • Information on day and-wellness/dementia-services. programs, assisted living, aspx supportive housing, retirement homes, and long-term care. • Manages intake for long- term care homes

23 Day Programming HOME & PERSONAL SUPPORTS

The City of Waterloo Home HOMEHome CARE Care Support Services offer the following services: Comfort Keepers Home Care • Telephone Reassurance Services Transportation • Business Grocery Shopping • [email protected] Community Meals Program • 519-267-8222 Homemaking Program • comfortkeepers.ca/cambridge • Home Maintenance Program Learn more: 519-579-6930 or Home Instead Senior Care [email protected] Business Visit the website: waterloo.ca/en/ 519-571-1665 living/senior-support.aspx homeinstead.com HOME & PERSONAL SUPPORTS

Independent Living Centre of Warm Embrace Elder Care Waterloo Region, Attendant Business Services, In-Home Respite [email protected] Nonprofit 519-954-2480 [email protected] warmembrace.ca 519-571-6788 ilcwr.org HOMEHome MAINTENANCE Maintenance Premier Homecare Services Business Community Support Connections - premierwaterloo@homecarephs. Meals on Wheels and More, Home com Maintenance 519-884-1181 Nonprofit premierhomecareservices.com [email protected] 519-772-8787 cscmow.org Retire at Home Services Business [email protected] Empower Home Cleaning 519-208-2000 Business retireathomekw.com [email protected] 519-998-0855 empowercleaning.ca Senior Homecare by Angels Business 519-653-8185 J&M Property Maintenance seniorhomecarebyangels.com Business [email protected] 519-897-0921 Seniors for Seniors jmprop.ca Business [email protected] 519-585-0845 seniorsforseniors.ca

25 Home Care HOME & PERSONAL SUPPORTS

Seniors House and Home Community Support Maintenance Connections – Meals on Business Wheels and More (CSC) [email protected] provides practical, non-medical 519-588-SHHM (7446) supports to help you live in your seniorshouseandhome own home with independence maintenance.com and dignity. Our Community Connectors can meet with you to listen, understand, and develop The Gardener Landscape a plan to meet your needs. CSC Maintenance can assist with: Business • Meals on Wheels [email protected] • Exercise & Falls Prevention 519-893-3067 Classes hirethegardener.com • Community Dining • Friendly Visiting & Reassurance Calls • Caregiver Support

Mr. Handyman Business [email protected] 888-386-5415 mrhandyman.ca

Red Bear Lawns & Landscaping Ltd. Business contactus@ redbearlandscaping.com 519-884-4790 redbearlandscaping.com

Home Maintenance 26 HOME & PERSONAL SUPPORTS

MEAL/GROCERYMeal/Grocery Services SERVICES

Community Support Connections – Meals on Wheels and More Nonprofit [email protected] Heart to Home Meals 519-772-8787 Business cscmow.org southernontario@ hearttohomemeals.ca 1-877-545-5577 Grocery Gateway hearttohomemeals.ca Business 905-564-8778 grocerygateway.com Insta Cart Business [email protected] 1-888-508-1922 instacart.ca

Silver Spoons Business [email protected] 519-578-0660

Walmart Click and Collect Business walmart.ca/en/grocery/fulfillment

Zehrs Click and Collect Business 1-866-541-6315 zehrs.ca

27 Meal/Grocery Services HOME & PERSONAL SUPPORTS

PETPet SERVICES Services

Kitchener Waterloo Humane Society Nonprofit [email protected] 519-745-5615 kwhumane.com

Pet Helpers of Ontario Nonprofit 519-749-9325

MOVINGMoving ServicesSERVICES

Heart of the Matter Professional Home Organizing & Moving Service Business [email protected] 519-662-4477 heartofthematter.ca

T’s Complete Move Business [email protected] 226-820-1032 tscompletemovesolutions.com

Moving Services 28 [email protected] | www.grahamgiddyfh.com Housing HOUSING

Local Housing Options Civitan Apartments LOCAL HOUSING OPTIONS Nonprofit 519-886-2220 Beechwood Manor, Assisted Living Business Clair Hills Retirement Community, [email protected] Assisted Living Business 519-746-1560 519-880-8444 beechwoodmanor.ca clairhillsretirement.com

Beechwood Manor, Independent Clair Hills Retirement Community, Living Business Independent Living Business [email protected] 519-880-8444 519-746-1560 clairhillsretirement.com beechwoodmanor.ca

Court at Laurelwood Retirement Chartwell Terrace on the Square Residence Retirement Residence Business Business [email protected] terraceonthesquare@chartwell. 519-725-2442 com siennaliving.ca 519-749-2888 chartwell.com

Older Adult Housing Directory For detailed information on housing options in Waterloo, please refer to the City of Waterloo’s Older Adult Housing Directory. The Directory can be found here: waterloo.ca/en/living/senior-support.aspx

29 Local Housing Options

HOUSING

Columbia Forest Long Term Care Lutheran Homes Kitchener- Centre Waterloo, Trinity Village Studios Business Retirement Home [email protected] Nonprofit 519-884-4480 519-896-3112 reveraliving.com trinityvillage.com/The-Studios

Forest Heights Long Term Care Lutheran Homes Kitchener- Centre Waterloo, Trinity Village Terrace Business Nonprofit generalforestheights@reveraliving. 519-896-3112 com trinityvillage.com/The-Terraces 519-576-3320 reveraliving.com Lutherwood, Seniors Services, Luther Village on the Park, Life K-W Underhill Residential Home Lease Business Nonprofit [email protected] [email protected] 519-884-7160 519-783-3710 luthervillage.org/accommodations/ purchased-suites Luther Manor Nonprofit [email protected] Lutherwood, Seniors Services, 519-570-1371 (office) Luther Village on the Park, Sunshine Centre (Assisted Living) Nonprofit Lutheran Homes Kitchener- [email protected] Waterloo, Trinity Village Care 519-783-3710 Centre luthervillage.org/accommodations/ Nonprofit sunshine-centre 519-893-6320 trinityvillage.com

31 Local Housing Options HOUSING

My Owen Place Parkwood Seniors Community, Nonprofit Supportive Living Suites 519-886-5345 Nonprofit owenhomes.ca/my-owens-place [email protected] 519-885-0090 ext. 250 parkwoodmh.com/services/ Parkwood Seniors Community, supportive-living-suites Assisted Living Suites Nonprofit [email protected] Pinehaven Nursing and 519-885-0090 ext. 250 Retirement Residence parkwoodmh.com/services/ Business assisted-living-suites 519-885-0255 (nursing home) schlegelvillages.com/pinehaven- waterloo Parkwood Seniors Community, Independent Living Apartments Nonprofit Portuguese Centre of Kitchener [email protected] Waterloo, St Joseph’s Place 519-885-0090 ext. 250 Nonprofit parkwoodmh.com/services/ 519-745-4860 independent-living

The Westmount Long Term Care Parkwood Seniors Community, Residence Independent Living Apartments, Business Garden Homes [email protected] Nonprofit 519-570-2115 [email protected] chartwell.com/long-term-care- 519-885-0090 ext. 250 homes/chartwell-westmount-long- parkwoodmh.com/services/ term-care-residence garden-homes

Local Housing Options 32

HOUSING

The Westhill 74 Church Street Business Regional Government [email protected] 519-575-4400 519-725-0525 housingcatalogue. sifton.com regionofwaterloo.ca/Property/ Details/78

Trillium Retirement Apartments, Waterloo Heights Retirement 119 College Street Apartments Regional Government Business 519-575-4400 519-886-3410 housingcatalogue. waterloo. regionofwaterloo.ca/Property/ ontarioretirementcommunity.com Details/49

Waterloo Mennonite Homes 233 Franklin Street North Nonprofit Regional Government [email protected] 519-575-4400 519-743-5073 housingcatalogue. regionofwaterloo.ca/Property/ Details/52

REGIONALRegional Housing HOUSING

Note that the Local Health 82 & 84 Wilson Avenue Integration Network (LHIN) Regional Government manages intake for long-term 519-575-4400 care homes. housingcatalogue. regionofwaterloo.ca/Property/ For more information: Details/71 [email protected] 310-2222 (no area code required) or Waterloo Office: 519-748-2222

Local Housing Options 34 HOUSING

47 Holborn Drive Sunnyside Home and Supportive Regional Government Housing 519-575-4400 Regional Government housingcatalogue. 519-893-8482 regionofwaterloo.ca/Property/ 519-893-8494 (voice mail) Details/56 regionofwaterloo.ca/en/health-and- wellness/sunnyside-home-long- 215 Lorraine Avenue term-care.aspx Regional Government 519-575-4400 housingcatalogue. Threshold Homes and Supports Inc. regionofwaterloo.ca/Property/ Nonprofit Details/58 [email protected] 519-742-3191 thresholdssupports.ca 145 Overlea Drive Regional Government 519-575-4400 Woodland Terrace housingcatalogue. Nonprofit regionofwaterloo.ca/Property/ 519-886-1341 Details/73

335 Regina Street North Regional Government 519-575-4400 housingcatalogue. regionofwaterloo.ca/Property/ Details/40

35 Regional Housing Indigenous Services INDIGENOUS SERVICES

Anishnabeg Outreach Inc. The Healing of the Seven Nonprofit Generations 519-742-0300 Nonprofit aocan.org 519-570-9118 healingofthesevengenerations.ca

Grand River Métis Council Nonprofit White Owl Native Ancestry president@grandrivermetiscouncil. Association com Nonprofit 226-790-3855 [email protected] grandrivermetiscouncil.com 519-576-1329 ext. 2798 wonaa.ca

KW Urban Native Wigwam Project Nonprofit [email protected] 519-743-5868 kwunwp.weebly.com

Indigenous Services 36 Legal Services LEGAL SERVICES

Community Justice Initiatives Elder Abuse Response Team of Waterloo Region, Community Nonprofit Mediation Services, Elder [email protected] Mediation Service 519-579-4607 Nonprofit fvpwaterloo.ca [email protected] 519-744-6549 cjiwr.com To learn about elder abuse, visit elderabusewaterloo.ca/ Elder Abuse Prevention Council resources/articles-and-books Nonprofit [email protected] elderabusewaterloo.ca

37 Legal Services Recreation & Leisure RECREATION & LEISURE

K-W Woodworking and Craft ARTSArts && CraftingCRAFTING Centre Nonprofit [email protected] Canadian Clay and Glass Gallery 519-279-8383 Nonprofit kwwcc.org [email protected] 519-746-1882 canadianclayandglass.ca Kitchener-Waterloo Art Gallery Nonprofit [email protected] Canadian Embroiderers’ Guild of 519-579-5860 Kitchener-Waterloo kwag.ca Nonprofit onnguilds.ca Kitchener-Waterloo Rug Hooking Guild K-W Knitters Guild Nonprofit Nonprofit kwrughooking.com [email protected] kwknittersguild.ca Region of Waterloo Arts Fund Nonprofit K-W Society of Artists [email protected] Nonprofit 519-575-4450 519-886-4577 (Button Factory) artsfund.ca kwsa.ca

Waterloo County Quilters Guild K-W Weavers and Spinners Guild Nonprofit Nonprofit [email protected] 519-576-2854 (answering machine) wcquiltersguild.on.ca kwws.org

Arts & Crafting 38 RECREATION & LEISURE

Waterloo County Tole and Decorative Painters Guild GENERALGeneral Rec. REC. & &Leisure LEISURE Nonprofit [email protected] Architectural Conservancy of Ontario, North Waterloo Region Branch Waterloo Potters Workshop Nonprofit Nonprofit arconserv.ca [email protected] 519-885-5570 waterloopotters.ca Button Factory Nonprofit [email protected] 519-886-4577 buttonfactoryarts.ca

Canadian Authors Association, Waterloo Wellington Branch Nonprofit canadianauthors.org/waterloo- FEDERALFederal Initiatives INITIATIVES wellington

Waterloo Pioneer Memorial Tower Federal Government Community Support Connections [email protected] - Meals on Wheels and More, 519 571-5684 Exercise Program pc.gc.ca/en/lhn nhs/on/woodside/ Nonprofit decouvrir-discover/waterloo [email protected] 519-772-8787 cscmow.org Woodside National Historic Site Federal Government [email protected] 519-571-5684 pc.gc.ca/en/lhn-nhs/on/woodside

39 Arts & Crafting RECREATION & LEISURE

First United Church, Seniors K-W Bonsai Society Exercise Nonprofit Nonprofit facebook.com/kwbonsaisociety [email protected] 519-745-8487 firstunitedchurch.ca K-W Bridge Studio Nonprofit [email protected] Gilbert and Sullivan Society, 519-893-5422 Waterloo Regional Branch www3.sympatico.ca/ Nonprofit helenmacdonald [email protected] gswaterloo.ca K-W Centre of the Royal Astronomical Society of Canada K-W Aquarium Society Nonprofit Nonprofit kw.rasc.ca kwas.ca

General Rec. & Leisure 40 RECREATION & LEISURE

K-W Cycle Sport Association Nonprofit The Salvation Army, kwcyclesport.ca Community and Family Services

K-W Habilitation Services, Day Programs offered include: Options, Adult Developmental Quilting, Sewing, Cooking, & Services, The Studio Video Study Group Nonprofit 519-744-6307 (main office) Contact to learn more: kwhab.ca miriam_stevens@can. salvationarmy.org or diane_carroll@can. K-W Oktoberfest salvationarmy.org Nonprofit 519-745-4215 [email protected], Visit: salvationarmy.ca 519-570-4267 oktoberfest.ca Messiah Lutheran Church, Seniors Lunch K-W Philatelic Society Nonprofit Nonprofit [email protected] kwstampclub.org 519-884-3849 messiahwaterloo.ca Mennonite Historical Society of Ontario Ontario Provincial Senior Games, Nonprofit Waterloo-Wellington District [email protected], Senior Games 519-885-0220 ext. 24238 Nonprofit mhso.org [email protected]

41 General Rec. & Leisure RECREATION & LEISURE

Southern Ontario Locomotive Waterloo Historical Society Restoration Society Nonprofit Nonprofit [email protected] 519-664-0900 519-743-0271 ext. 252 waterloocentralrailway.com whs.ca

The Museum Waterloo Horticultural Society Nonprofit Nonprofit info@.ca [email protected] 519-749-9387 519-747-1867 themuseum.ca waterloohort.org

University of Waterloo, Brubacher Waterloo Pentecostal Assembly, House Achievers 55+ Lunch Nonprofit Nonprofit [email protected] [email protected] 519-886-3855 519-884-0530 uwaterloo.ca/grebel/about-grebel/ wpa.church/adult/achievers our-partners/brubacher-house

Waterloo Region Macintosh Users Waterloo Coin Society Group Nonprofit Nonprofit webmaster@waterloocoinsociety. [email protected] com watrmug.ca waterloocoinsociety.com

Waterloo Region Nature Waterloo County Wanderers Nonprofit Nonprofit [email protected] [email protected] waterlooregionnature.ca 519-669-2281 wcwanderers.com

General Rec. & Leisure 42 RECREATION & LEISURE

55+ Golf Program Waterloo Adult Recreation Centre Nonprofit Local Government [email protected] 519-579-1020 519-884-4564 waterloo.ca/en/things-to-do/ waterlooseniorsgolf.com senior-centres.aspx

Wing 404 RCAFA/Rotary Adult Centre Local Government 519-888-6356 waterloo.ca/en/things-to-do/ senior-centres.aspx

Waterloo Memorial Recreation Complex Local Government 519-886-1177 LOCALLocal RecreationRECREATION Facilities FACILITIES waterloo.ca/en/things-to-do/ waterloo-memorial-recreation- complex.aspx Albert McCormick Community Centre Local Government 519-885-1700 For a detailed list of recreation waterloo.ca/en/things-to-do/albert- programs and activities offered mccormick-community-centre.aspx in Waterloo, please consult the City of Waterloo’s Program and Activities Guide: waterloo. Community Adult Recreation ca/en/things-to-do/programs- League (CARL) classes-and-lessons.aspx Local Government 519-884-5363 ext. 17229 waterloo.ca/en/things-to-do/ community-adult-recreation- leagues-carl.aspx

43 Local Recreation Facilities RECREATION & LEISURE

Waterloo Public Library K-W Community Orchestra Local Government Nonprofit [email protected] kwcommunityorchestra@gmail. 519-886-1310 com wpl.ca 519-744-2666 kwco.org

MUSICMusic && TheatreTHEATRE K-W Chamber Music Society Nonprofit [email protected] Conrad Grebel Musical Ensembles 519-886-1673 Nonprofit k-wcms.com [email protected] 519-885-0220 ext. 24226 uwaterloo.ca/music/ensembles Kitchener-Waterloo Chamber Orchestra Nonprofit First United Church Free Noon [email protected] Hour Concerts kwchamberorchestra.ca Nonprofit [email protected] 519-745-8487 firstunitedchurch.ca Kitchener-Waterloo Little Theatre Nonprofit [email protected] 519-886-0660 (answering machine) K-W Musical Productions kwlt.org Nonprofit [email protected] 519-893-5690 kwmp.ca Kitchener-Waterloo Symphony Orchestra Association Nonprofit [email protected] 1-888-745-4717 (box office) 519-745-4711 ext. 1 (box office) kwsymphony.ca

Music & Theatre 44 RECREATION & LEISURE

Noteworthy Singers Nonprofit RECREATIONRecreation Clubs CLUBS nwsingers.com First Baptist Church, Super Sixties Club Numus Concerts Nonprofit Nonprofit [email protected] [email protected] 519-886-6530 519-896-3662 fbcwaterloo.com numus.on.ca

Garden Club of K-W Society for the Preservation and Nonprofit Encouragement of Barber Shop [email protected] Quartet Singing in America, Twin gardenclubsofontario.ca/kitchener- City Harmonizers waterloo Nonprofit [email protected] 519-502-9645 Grand River Bridge Club twincityharmonizers.com Nonprofit grandriverbridgeclub.com Theatre on the Edge Nonprofit K-W Amateur Radio Club [email protected] Nonprofit tote.ca [email protected] kwarc.org Waterloo Concert Band Nonprofit K-W Flying Dutchmen Radio [email protected] Control Club waterlooband.com Nonprofit kwflyingdutchmen.com

45 Music & Theatre RECREATION & LEISURE

K-W Gem and Mineral Club Kitchener-Waterloo Rally Club Nonprofit Nonprofit kwgemandmineralclub@hotmail. 519-485-2131 com kwrc.on.ca 519-803-4343 calaverite.com/kwgmc Old Salts Senior Canoe Club Nonprofit K-W Highland Glen Camera Club [email protected] Nonprofit 519-888-7565 [email protected] oldsaltsclub.com highlandglen.ca

K-W Kennel Club Toastmasters International Nonprofit Clubs [email protected] AGFA Cheers kwkennelclub.com 519-746-6210

Black Walnut Toastmasters Kitchener Waterloo Cambridge [email protected]. Regional Post Card Club com Nonprofit [email protected] Energetics Toastmasters kwcrpcc.com [email protected]

Talk it to the Max Kitchener-Waterloo and Area Bug manumax.ca Club Nonprofit University of Waterloo Toastmasters [email protected] [email protected] kwbugclub.org/armaturenbrett Waterloo Silver Tongues [email protected]

Recreation Clubs 46 RECREATION & LEISURE

Owl’s Nest Woodcarving Club Waterloo Region Museum Nonprofit Regional Government [email protected] waterlooregionmuseum@ owlsnestwoodcarvers.ca regionofwaterloo.ca 519-748-1914 (admin) 519-748-1914 ext. 3924 (gift shop) Preston Crokinole Club waterlooregionmuseum.ca Nonprofit nationalcrokinoleassociation.com/ clubs Waterloo Regional Police Band Regional Government [email protected] Waterloo-Wellington Flying Club 519-570-9777 (WRPS) Nonprofit wrps.on.ca/en/our-community/ [email protected] band.aspx 519-648-2213 wwfc.ca Waterloo Regional Police Male Chorus REGION-LEDRegion-Led Recreation RECREATION Regional Government 519-570-9777 (WRPS) wrps.on.ca/en/our-community/ Joseph Schneider Haus Museum chorus.aspx Regional Government 519-742-7752 schneiderhaus.ca

47 Region-led Recreation Training & Education TRAINING & EDUCATION

Please contact institutions and organizations directly to see what programs, courses, and training are offered.

Laurier Association for Lifelong University of Waterloo Centre for Learning Extended Learning Institution Institution [email protected] [email protected] 519-884-0710 ext. 6036 519-888-4002 wlu.ca/lall uwaterloo.ca/extended-learning

Third Age Learning K-W Waterloo Catholic District School Nonprofit Board, St Louis Adult Learning [email protected] and Continuing Education Centres 519-886-4423 Nonprofit tal-kw.ca [email protected] 519-745-1201 stlouis.wcdsb.ca

Training & Education 48 Transportation TRANSPORTATION

ACCESSIBLEAccessible Transit TRANSIT LOCAL/REGIONALLocal/Regional Transit TRANSIT

Golden Triangle Taxi City of Waterloo Home Support Business Services, Transportation [email protected] Local Government 519-740-2222 (24 hour dispatch) 519-579-6930 goldentriangletaxi.com waterloo.ca/en/living/senior- support.aspx

CARCar SHARES Shares Regional Government 519-585-7555 (customer service) Vrtucar grt.ca Cooperative [email protected] 1-855-742-7399 Grand River Transit, MobilityPLUS vrtucar.com Regional Government 519-585-7555 (admin) grt.ca GENERALGeneral Services SERVICES

Driver Seat Business [email protected] 519-804-2090 driverseatinc.com/locations

49 Accessible Transit

TRANSPORTATION

MEDICALMedical TransitTRANSIT

Canadian Cancer Society, Ontario Division, Waterloo Region Unit Nonprofit waterloo-wellington@ontario. cancer.ca 519-249-0074 cancer.ca/en/?region=on

New Canadian Medical Transfer Business [email protected] 519-571-1171 TRANSITTransit Education EDUCATION ncmt.ca

Grand River Transit Travel Training Voyago Regional Government Business [email protected] [email protected] 519-585-7555 1-855-263-7163 (customer service) grt.ca/en/rider-information/travel- 519-455-4579 (admin) training.aspx voyago.ca

51 Medical Transit Service Clubs SERVICE CLUBS

Ancient Free and Accepted Children Healthcare Women, Masons of Canada in the Province Kitchener-Waterloo of Ontario, Grand River Lodge 151 Nonprofit Nonprofit [email protected] waterloomasons.com chw.ca

Association of Kin Clubs, K-W Civitan Club, Kitchener Waterloo Kinsmen Club Civitan Club Nonprofit Nonprofit [email protected] 519-886-2220 519-579-2942 kwkin.com Federated Women’s Institutes of Ontario, Waterloo District Association of Kin Clubs, Kinette Women’s Institute Club of Kitchener-Waterloo Nonprofit Nonprofit 905-662-2691 [email protected] fwio.on.ca 519-579-2942 kwkin.com IODE, Princes Richard and Michael Chapter Association of Kin Clubs, Kinette Nonprofit Club of Waterloo, Grand River iodeontario.ca Nonprofit [email protected] Kitchener Waterloo Silver Stars Nonprofit Canadian Federation of University kwsilverstars.ca Women, Kitchener-Waterloo Nonprofit [email protected] Kiwanis International, Kiwanis cfuwkw.org Club of Cameron Heights Nonprofit 519-744-3523 kwkiwanis.org/Page/29262 Service Clubs 52 SERVICE CLUBS

Kiwanis International, The Lions Clubs International, Kiwanis Club of Kitchener- Waterloo Lions Waterloo Nonprofit Nonprofit [email protected] [email protected] e-clubhouse.org/sites/waterlooon/ kwkiwanis.org

May Court Club of Kitchener- Knights of Columbus, Waterloo Waterloo Council 5135 Nonprofit Nonprofit [email protected] [email protected] 519-745-4412 519-884-2060 (hall) maycourtclubofkw.org waterlooknightsofcolumbus.com/ council/ SERVICE CLUBS

National Service Dogs Nonprofit [email protected] 519-623-4188 nsd.on.ca

Naval Association, KW Naval Association Nonprofit [email protected] 519-884-8731 (hall) kwnavy.net

Naval Veterans’ Association, South Waterloo Naval Veterans’ Association Nonprofit [email protected] 519-623-3044 cambridgenavyclub.com

Optimist Clubs, K-W Optimist Club Nonprofit [email protected] 519-885-1119 (club) Probus Club of Kitchener- kwoptimist.org Waterloo Nonprofit kwprobus.com Optimist Clubs, Optimist Club of Lakeshore Village Nonprofit Rebekah Lodges, Crystal Rebekah [email protected] Lodge Nonprofit 519-886-4790 (hall phone)

Service Clubs 54 SERVICE CLUBS

Rotary International, Rotary Club Zonta International, K-W Chapter of Waterloo Nonprofit Nonprofit [email protected] 519-886-8886 (Greg Evans, zontakw.com president) portal.clubrunner.ca/168 Volunteer Action Centre Royal Canadian Air Force Provides volunteer recruitment, Association, K-W Wing 404 retention, and recognition Nonprofit services to Cambridge, 519-884-1272 Kitchener, Waterloo and the townships of North Dumfries, Wellesley, Wilmont, and Sertoma Clubs, Kitchener- Woolwich. Over 150 Regional Waterloo Sertoma member organizations. Nonprofit For more information visit: kwsertoma.ca volunteerkw.ca or call 519-742-8610.

55 Service Clubs WOULDN’T YOUR AD

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