PERFORMANCE WORK STATEMENT (PWS) FOR PACKING, CONTAINERIZATION AND LOCAL DRAYAGE OF DIRECT PROCUREMENT METHOD (DPM) PERSONAL PROPERTY SHIPMENTS 1 TABLE OF CONTENTS TITLE PAGE PART I: DESCRIPTION OF SERVICES 3 A. Scope of Work 3 1. Pre-Move Survey 4 2. Weighing 4 3. Time Requirements 5 4. Preparation, Packing, Loading & Containerization 7 5. Tagging, Inventorying, and Packing List 9 6. Appliance Servicing and Unservice 11 7. Containers and Vehicles 11 8. Marking Exterior Shipping Containers 13 9. Outbound Documentation and Movement 15 10. Storage 17 11. Facilities 18 12. Cargo Insurance 19 13. DPM Delivery, Unloading, and Unpacking 14. Claims 19 PART II: GOVERNMENT-PROVIDED SUPPLIES AND SERVICES 20 PART III: GENERAL-REQUIREMENTS 20 PART IV: APPENDICES 23 Appendix 1: Figures 24 Appendix 2: Publications and Commercial Standards 36 Appendix 3: Definitions 37 Appendix 4: Acronyms 42 Appendix 5: DPM Claims and Liability Procedures 44 Appendix 6: CDRL Table of Contents 58 2 PART I – DESCRIPTION OF SERVICES A. Scope of Work The contractor will furnish all personnel, equipment, facilities, supplies, services and materials, except as specified herein as Government-provided, for the preparation of personal property of Department of Defense personnel for shipment and/or storage and related services through the DPM. The requirements of this PWS apply to DPM shipments only. Tasks/Type of move are reflected in the following chart (Table 1) showing which tasks normally apply to each type of move. Specific requirements for each task are described below. If specific instruction or requirements are not provided, commercial standards of services and best business practices are acceptable. Area of Responsibility (AOR) The primary areas of performance where the majority of the services shall be performed will be Zone Area I: MONTGOMEERY, AUTAUGA, ELMORE, LOWNDES Counties Area II, BULLOCK, BUTLER, CHILTON, COOSA, CRENSHAW, DALLAS, MACON, PERRY, TALLAPOOSA, and WILCOX. Daily Weight Capacity. Before the Contractor commits resources on non-Government requirements, the Contractor guarantees to meet the Government requirements of at least a daily capability of 250 Net Hundred Weight (NCWT). The Government maximum daily order limit is 400 NCWT and the minimum order is 1.0 pound. This applies to all areas of responsibility. Task/Type of Move. Table 1 provides a summary of actions that are required by the moving and Storage Company based on the type of move. Below Table 1 is a detailed summary/definitions of each action. OUTBOUND OUTBOUND TASK LOCAL HOUSEHOLD UNACCOMPANIED INBOUND INBOUND MOVE GOODS (HHG) BAGGAGE (UB) UB Pre-move Survey X X Weighing X X X X X Time Requirements X X X X X Preparation, Packing, X X X Loading, and Containerization Tagging, X X X Inventorying, and Packing List Appliance Servicing X X X X X and Unservice Containers and X X X X X Vehicles Marking Exterior X X Shipping Containers Storage X X X X Facilities X X X X Cargo Insurance X X X X X DPM Delivery, X X X X X Unloading, and Unpacking Claims X X X X X 3 1. Pre-move Survey a. The contractor will determine the nature of personal property offered for shipment either by physical inspection or telephone survey with the customer. The survey will be conducted at a time and date mutually agreed upon between the contractor and the Customer. Any pack/pickup date changes will be coordinated with the ordering officer. b. A physical inspection will be accomplished for all DPM shipments and local drayage shipments being picked up from a residence with an estimated net weight of 4,000 pounds or more, reflected on the DD Form 1299, Application for Shipment and/or Storage of Personal Property, and within 30 mile radius from the contractor’s city limits. For shipments of lesser weight, a telephone pre-move survey will be made. Any pack/pick-up date changes must be coordinated with the ordering officer. 2. Weighing. a. The gross, tare, and net weight of all shipments will be determined through use of scales properly certified by a state inspector of weights and measures in accordance (IAW) with the regulations of the state or district having legal jurisdiction over the scales. Personnel designated to operate scales will be licensed or otherwise qualified as weigh masters if required by the applicable state, commonwealth, or district. When a metric scale is utilized the contractor will use 1 kilogram per 2.2 pounds for conversion. b. The contractor will submit weight tickets, reflecting gross, tare and net weight, in duplicate, properly certified in accordance with federal, state, and commonwealth or district regulations to the ordering officer with applicable documentation (Contract Data Requirements List (CDRL 0002). c. When scales are not available or their use is not practical, the application of a constructive weight of seven (7) pounds per cubic foot will be used provided prior written approval is obtained from the ordering officer. (See paragraph A.2.d for constructive weight of Professional books, papers, and equipment (PBP&E), also known as PRO or PRO-Gear). d. When professional books, papers, and equipment, also known as Pro-Gear (PRO) are included as part of the shipment, the weight of each item individually described on the inventory will be entered on the same line of the inventory next to the description. The total weight of such articles will be annotated separately on the inventory and packing list. The contractor is authorized to use bathroom or platform type scales to obtain PBP&E weight. If it is not possible or practical for the contractor to weigh the items at the time of packing and pickup, and there is cube indicated on the inventory, a constructive weight of 7 pounds per cubic foot will be used for PBP&E. e. The weight tickets will contain the name and address of the weighing station, the date, name of contractor, van or trailer number, name of customer, call number assigned by the ordering office, GBL number if applicable, and signature of the weigh master. f. For inbound personal property, the contractor will bill on origin net weights obtained from the Personal Property Government Bill of Lading (PPGBL / CDRL 0008) or other movement document and need not submit a weight certificate, unless a reweigh is ordered. When a reweigh is ordered the contractor will bill on the reweigh weight. g. If the PPGBL/BL, movement document, or container does not reflect the net weight for 4 inbound shipments or if the PPGBL/BL is unavailable at destination, the contractor will bill on origin gross weights obtained from the PPGBL/BL, or other available sources, such as containers or supporting documentation. The contractor is required to use all means available (containers, supporting documentation, etc.) to obtain a net weight prior to submitting bill. If bill is submitted on origin gross weight, the contractor is paid for the gross weight based on the net weight bid price. h. The contractor will perform reweigh services when ordered. The reweigh will normally be requested at the time the delivery order is placed and will be performed in accordance with instructions set forth in paragraph A.2.a. When so advised by the ordering officer, a designated representative of the ordering officer or the customer will be permitted to accompany, in a separate conveyance, the contractor to witness the reweigh. This would be at no extra charge and the contractor would not provide the separate conveyance. i. When a reweigh is ordered, the contractor will furnish the ordering officer weight tickets in duplicate within seven workdays of completion of the service. j. When the weighing of a shipment at origin is witnessed by the Personal Property Processing Office (PPPO) or Joint Personal Property Shipping Office (JPPSO), the back of all copies of the weight ticket will be annotated with the statement "weight observed" and verified by the signature of the PPPO or JPPSO representative. The number 7 copy of the PPGBL/BL (property received copy) will be similarly annotated prior to mailing to the destination Personal Property Shipping Office (PPSO) or JPPSO. When computer generated PPGBL/BLs are used, the copy going to the destination PPSO or JPPSO will be annotated. k. Billing Procedures. For CONUS activities, to include Hawaii and Alaska, shipments are payable on the basis of 100-pound minimum weight for unaccompanied baggage and a 500- pound minimum weight for household goods, net or gross weight, as indicated in the bid item. For overseas activities, excluding Hawaii and Alaska, shipments are payable on the actual net weight shipped. l. Actual pieces, weight, and cube of UB shipments will be provided to the JPPSO prior to the issuance of the PPGBL/BL. 3. Time Requirements. a. The ordering officer will normally give the contractor notice to commence services ordered herein at least one (1) full workday prior to date specified. Oral orders will be confirmed in writing within two (2) workdays following order acceptance by the contractor. The contractor will be available to receive orders between the hours 0800 and 1700 Monday through Friday, excluding National, State, and local holidays. Upon request, the contractor will provide information as to whether the service will be performed between the hours of 0800 to 1200 hours or between the hours of 1200 to 1700 hours, based upon the best information available. b. In unusual situations, it may be necessary for the ordering officer to direct services at specified times or days. c. The contractor will not begin pickup or delivery services at a customer’s residence before 0800 hours or after 1700 hours without prior approval of the ordering officer and the employee/member. The contractor will not begin any service that will not allow completion by 2100 hours without approval by the ordering officer and the customer by 1630 hours of the scheduled date.