NEW FLEX’HOP FROM 1 March 2021 THE BOOKABLE BUS THAT GETS YOU WHERE YOU WANT TO GO!

more towns more vehicles more freedom more comfort more destinations at the standard CTS fare EVER MORE MOBILE HOW DOES AND EVEN MORE IT WORK? FLEXIBLE becomes Flex’hop

After a successful trial lasting over a year and covering 13 suburbs and villages on the western Now side of the Eurométropole de , Flex’hop from 5 am is being extended to cover 25 suburbs and villages Flex’hop operates every from 1 March 2021 with the aim of making it easier day (except 1 May), from 5 am for you to get where you want to go. to midnight, on the principle To get the best choice of trips, of obligatory booking between book as early as you can – it’s 15 days and 30 minutes before possible up to 15 days before A WIDER AREA Journeys are put together departure. your journey. according to demand and In addition to the existing lines, optimised with bookings made now is the time to (re-)discover by other users in the same Flex’hop, the innovative bookable You can board and alight at sector. any CTS bus stop and the BOOKING bus service now serving a new, POSSIBLE more extensive area. To satisfy as many people as Fluo 67 bus stops possible, up to 7 passengers in the suburbs and villages FROM This service complements the can travel in the same vehicle. concerned. 15 Ferar existing public transport offer More new CTS stops will be 2021 and provides more and better specially created in 2021 to possibilities for travelling between TRAVEL IN COMFORT! improve the service across You can book for one or more the suburbs and villages, the The Flex’hop buses are small the entire area covered, to reach people as long as seats are business parks and industrial electric vehicles, comfortable, a total of some 270 Flex’hop stops available, a one-way or a return estates and the city centre. quiet with zero greenhouse gas spread across the metropolitan trip, for one day or several. Flex’hop offers flexibility and emissions. area. Make sure you have a valid CTS makes for shorter trips! They are also accessible to To meet your request for a ticket or season ticket to validate persons with reduced mobility. journey in the desired time slot, when you get on the bus. À LA CARTE TRANSPORT you may be asked to go to a stop near the one requested. The standard fare applies With Flex’hop, there’s no fixed – no extra cost. route and no fixed timetable. The bookable bus service allows SERVICE you make the journeys you need ACCESSIBLE to make, from bus stop to bus AT THE ARRIVAL TIME stop (excluding journeys that GUARANTEED! can be made using the regular STANDARD CTS FARE Journey times can vary CTS lines). depending on the other bookings made in the same time slot, which means that your departure time LIPSHEIM TO may vary slightly. The driver ? adapts the route according to the GO BY FLEX’HOP passengers in the vehicle and bookings. YOUR FLEX’HOP ET ECESEM NETWORK IN THE mpre Europe EUROMÉTROPOLE ENENEM A SERVICE LINKED IN NTEN

WITH THE EXISTING NETWORK MPETEM TO GO FURTHER FASTER ECSTETT

SFFEEESEM MNSEM oenheim Gare NEESBEGEN ENEM BSCEM obertsau MTTESBEGEN l’Escale

BESBEGEN crivains SCTGEM FSEM Parc des Sports BESCEFFSEM STFFEN CENEM Poteries STSBG ECBSEM E BESCCESEM Gare BSEM NGSEM ue des uifs NGENBETEN Baggersee ingolsheim ST TEM louettes C- Neuhof GFFENSTEN odolphe euss Campus uppigheim Gare ENTEM d’llkirch

Graffenstaden

GESPSEM

BESEM FEGESEM ESC ey JOURNEYS POSSIBLE PSEM BETWEEN ALL THE Fe’o e FLEX’HOP STOPS coeco S o coe o oe o ese sos ose e Fe’o e NB: direct links between two connectors PBSEM are not possible. The stops served So by Flex’hop are easy Sos ose to identify on the Eomooe e Ssbo network plan and at the stops thanks to the logo

HOW TO BOOK TO GO TO MY SPORTS CLUB FOR MY DOCTOR’S IN ESCHAU QUICKLY APPOINTMENT IN AND EASILY

3 WAYS OF MAKE BOOKING YOUR A BOOKING FLEX’HOP

Via the CTS app ON THE DAY Create your own free account IMPORTANT: to get these > Flex’hop > 1 hour before departure: the first time you make a confirmations, you must feature an SMS or a notification on the booking online, using the Flex’hop provide a mobile number. 24/7 app reminds you of your booking. feature on the CTS app or on the phone. > 15 minutes before departure: Your information will be kept an SMS or a notification confirms to save time on your future the exact time of departure and bookings. the exact place where you will Online at www.flexhop.eu CANCELLING be picked up so that you know YOUR JOURNEY 24/7 where to wait for the bus (name of the stop and destination). If you no longer need your Flex’hop or if you want to change freephone > Make sure you are at the 0 800 200 120 Make your booking giving your journey, don’t forget to pick-up stop on time so that you the date and time of the journey, cancel so as to avoid other users Telephone booking service don’t miss the Flex’hop bus. the departure and arrival bus being penalised. From Monday to Saturday stops and the number of > Check in with the driver and 6 am to 8 pm passengers, including any validate your ticket on boarding Sundays and public holidays children. the bus. (except 1 May) from 9 am to 8 pm You’ll be sent an e-mail or an SMS to confirm your booking. ? HOW TO BOOK FROM BY FLEX’HOP THE APP? OF COURSE DISCOVER OUR NEW TUTORIAL ON THE CTS-STRASBOURG.EU WEBSITE -

AVAILABLE FROM MID-FEBRUARY

TO GO AND SEE THE BOOKABLE BUS MY GRANDSON IN THAT GETS YOU WHERE YOU LAMPERTHEIM WANT TO GO!

GOOD TO KNOW! NORMAL BUS SERVICES IN THE AREA ARE UNCHANGED

• To increase the services to the You can find the new timetables different villages and suburbs for lines , and on our and improve mobility, about website and at the bus stops. sixty specific Flex’hop stops The Flex’hop service for will gradually come into service line will continue with the over the course of 2021 to get usual booking arrangements you as close as possible to your for the ZA and destination. Gutenberg stops. • Flex’hop serves NB: the number to call to book airport as well as several a pick-up is changing! business parks and industrial From 1 March 2021, contact the estates, including on the outskirts single booking number of the urban area. The service also offers 0 800 200 120 freephone . connections with several railway More information on the line stations to facilitate access to timetable and at the bus stops train services. concerned. • If you make regular journeys, • Find all the information you can book for several dates at on Flex’hop on the same time. www.cts-strasbourg.eu - pages “Getting around / Public • The Flex’hop and Flex’hop transport on reservation”. , and services will be stopped and integrated into this new service.

WHERE TO BUY CTS TICKETS? On the CTS app, in CTS retail outlets (newsagents, shopping centres, baker’s shops, etc.), from the ticket vending machines at tram stops and bus stops, at Crédit Mutuel and CIC cash machines and from the Online store. Find your nearest retail outlets with the CTS app or on our website, under Online Store/ Retail outlets

Download the CTS app on: grafiti.fr - Do not litter. January 2021. Document not contractually binding. grafiti.fr - Do not litter.