About the Contributors

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Gilbert Silvius (1963) is professor of project and programme management at LOI University of Ap- plied Sciences in the Netherlands, senior research associate at the University of Johannesburg in South Africa and fellow at Turku University of Applied Sciences in Finland. He initiated and developed the first MSc in Project Management program in the Netherlands and is considered a leading expert in the field of project management. Gilbert has published over a 100 academic papers and several books. His areas of specialization are: Sustainability in project management, Standards and methodologies of project management, Project management maturity, Social media in (virtual) project teams and Project business case management. Gilbert holds a PhD degree in information sciences from Utrecht University and masters’ degrees in economics and business administration. As a practitioner, Gilbert has over 20 years’ experience in organizational change and IT projects and is a member of the international enable2change network of project management experts.

Gamze Karayaz has a Ph.D. in Engineering Management &System Engineering and a Master of Engineering in Operations Research &Systems Analysis from Old Dominion University, College of Engineering, Norfolk, VA, USA. With over 20 years of project work experience, Dr. Karayaz has led many projects in education, operations, business process re-engineering, systems of systems engineering, modeling, and simulation. Currently, she is an academic at Işık Universitesi, Istanbul, Turkey. She teaches project management, operations management and continues publishing on her research in project management offices, sustainability in projects, sustainable operations, and benefit realization management in projects. With a profound knowledge and certified project manager, she continues to be an active volunteer at NGOs for both international and local as she is one of the founders of Project Management Institute Turkey Chapter.

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Joan Adkins received her MS is Business Administration with a concentration in Human Resource Management from Colorado Technical University in 2008. In 2015, she received a Doctorate in Orga- nizational Development and Change from Colorado Technical University. In 2015 Dr. Adkins published her dissertation on the influence that Act 10 had on manufacturing companies in the state of Wisconsin. She is currently working as a consultant for local businesses that are under five years old to assist them in resolving issues that could cause them to close their doors. Presently, she is a faculty member for two colleges and enjoys teaching at the university level. Her research interest is in the field of organizational development and change and how this impacts manufacturing companies.

About the Contributors

Sergey Bushuyev, PhD, Dr. Sc.(Habilitation), Professor at Kiev National University of Construc- tion and Architecture (KNUCA), Head of Project Management department and Euro MPM program in Kiev, Ukraine, Honorary Scientist of Ukraine, Laureate of National Scientific Award, Honorary member of International Project Management Association (IPMA). Sergey Bushuyev, PhD, is Head of the Department of Project management at KNUCA, specialising in Strategic Project Management and Organizational Development. He is also the founder and President of the Ukrainian Project Manage- ment Association (www.UPMA.Kiev.ua) and founder of the Project Management Academy (1999) and KAZEN Club in Ukraine (2012). From 2000 -2012 Lead adviser of Ukrainian Ministry of Finance and Prime minister. Since 1975, Dr Bushuyev has prepared 40 candidates for Science (PhD) and 10 Doctor of Science (Habilitation) in Development Information Management Systems and Project Management. Since 1996 he has been responsible for preparing more than 1500 Masters of Science degrees in Project Management. Recipient of an Award as the “Best Professor” of Ukraine in 1987.

Christina Chin is an Assistant Professor with the University of Nottingham, Malaysia Campus in the Department of Mechanical, Materials & Manufacturing Engineering. She obtained her PhD from the university in 2011. Her main interest remains with project management with more emphasis on design- ing a methodology for use to managing complex, yet dynamic collaborative research between university academicians and industry partners which she is working on publishing it to aid institutional in research environment. In addition, she is also looking at technological innovation in knowledge intensive industries. Apart from this area of interest, she’s also conducting research in the area of renewable energy policies management & implementation with the adoption of project management concepts & techniques, pol- lution management for river basin conservation programme for Malaysia and lean concepts & management in the manufacturing industries. Being the academic and industry for more than ten years, Dr Chin had published and presented in many local and international conferences and contributed to the body of knowledge; supervised a number of undergraduates and postgraduates (MSc and PhDs). She is also very active as an reviewer many journals and conferences such as Engineering Management Research Journal, Water Conservation Science, Technology Analysis & Strategic Management etc.

Koos de Heer spent 12 years in ICT, and discovered in the early 90s that people are even more fas- cinating than computers. This fascination is still the drive behind everything that de Heer does. From consulting to teaching, speaking, coaching and writing.

Dirk Doppelfeld is an international consultant and trainer in project management. After 18 years of a career in the printing business he founded his own Consulting and Training company in 2011. He helps companies to enhance their effectiveness in Project Management through consulting, mentoring, coaching and training. He is also specialized in intercultural management. He is certified PMP since 2008 and actively engaged as Vice-president of the PMI France Chapter since several years. Born in Germany he lives in France since 1990. He is married and father of three children.

Gail Ferreira is an internationally acclaimed knowledge leader and technologist, specializing in agile methodologies. Gail regularly speaks at international agile conferences and professional groups related to agile project management, strategy, and technology management. She has published peer-reviewed journals and articles in award-winning publications such as Agile Connection, Proquest Digital Disserta- tions, Refractive Thinker, IEEE, and Techwell. Gail also likes to lead and direct events including local

341 About the Contributors

meetups, professional development days for the Project Management Institute, and academic awards. She has started a meetup for Lean Agilists in the San Francisco Bay Area that specializes in topics that combine lean thinking with agile principles and practices. Gail has years of professional experience as a management consultant, working for companies such as Oracle, Cap Gemini, and most recently Ac- centure. Gail is an adjunct professor at UC Berkeley, Capella University PhD in Technology and Project Management, and Walden University Doctoral Technology Management program where she mentors aspiring doctoral candidates with their dissertation publications in the field of technology and project management. LinkedIn Profile: https://www.linkedin.com/in/drgail.ferreira.

Ralf Friedrich has been active in project management since 1991. He is an international project coach and business consultant and has been supporting companies in the implementation of project management and virtual team processes since 2000. He focuses on interactive workshops in virtual environments such as virtual “live” classrooms. For PMI®, he led the first version of the OPM3 ™ - Organizational Project Management Maturity Model. He conducted his own research on the performance improvement of virtual teams at the University of Darmstadt in cooperation with the Cork Institute of Technology. In 2017, he obtained the doctoral degree in the department of computer sciences. His dissertation was awarded the German Study Prize in Project Management 2017 by the GPM.

Robert Chee Choong Gan is a seasoned professional director and Project Delivery Partner experi- enced with people, processes and technology, formal training in Project Management, Project Financials, Stakeholders’/Quality/Risk/Procurement, Systems Analysis and Design, Application Systems deploy- ment. Ex Principal Consultant with PwC and another big 4 Global consulting organization. Robert has rolled out 20+ projects in multi-country/multi-cultural scope across Asia-Pacific. Clientele: Financial services/banking, General construction, Oil & Gas, IT suppliers, Software Application developers, ERP implementer for M&E, (ETO) manufacturers & Government Agencies and Government regula- tory agencies. Invited speaker at Symposiums, Congresses, seminars, in-house events of MNCs & local conglomerates in the East Asia, ASEAN & APAC region.

Jurgen Janssens is a Senior Consultant - Business & Project Accelerator. Academic Background: - Executive Education, Massachusetts Institute of Technology, USA - Executive Education, Columbia University, USA - MBA, International University of Monaco, Monaco - Master in Architectural En- gineering, Katholieke Universiteit Leuven, Belgium. Consultancy includes projects for: - GDF Suez / Electrabel, Sibelga, Corelio, saIPM, AGC Europe / Glaverbel, AISIN / AW Europe - SAP Belgium, SAP France - Utilities, Energy Supply & Distribution; Press and Multimedia Publishing; Industrial Glass Manufacturing, Automotive & Mobile Navigation, Artificial Intelligence. Includes Realisations throughout the different project lifecycle dimensions: - Blueprint design, Realization, Post Go-Live Support, Methodology & Reporting, Change Management and Communication, Business and IT Team Coordination, PMO, Product Owner, Project Management, Cross-Project Review. Includes Projects and Rollouts in: - Belgium, France, Spain, Czech Republic, Italy, Brazil.

Rick D. Johnson is a design professional and management expert specializing in the architecture, engineering, and construction professions. He is also a doctoral dissertation chair, professor, and research scholar at the National Graduate School of Quality Management, Lawrence Technological University, and other higher education institutions. With a Doctor of Management degree from Colorado Technical

342 About the Contributors

University, he has come to be a subject-matter management expert and practitioner-scholar specializing in program and project management. He also has a Master of Business Administration degree, a Bachelor of Science in Business Administration and Project Management, and several other academic and professional certificates, licenses, and accreditations. Dr. Johnson provides certified construction contract administration and other professional management consulting services to clientele, stemming from the organizational objectives outlined within their firms. His primary research interest is management cybernetics, where he is currently developing a working model for both the building industry as well as academia.

Andrea Keil has an M.A. degree in Economics from University Trier and UC Berkeley as well as a Certificate as Intercultural Trainer IKUD (dgikt). She has lived and worked overseas for many years gaining experience in collaboration with people from different cultures. Over the last years, she has contributed to several international research projects on virtual teams and their performance improvement. She delivers online trainings in English and German.

Josef Langerman completed his Bachelors, Master’s and Doctorate Degrees in Computer Science at the University of Johannesburg in South Africa. He is the Executive responsible for Standard Bank Group’s Engineering and Organisational Improvement Group. Previously he held the Chief Technology Officer, Global Head of Enterprise Architecture, Lead Technologist and Applications Director positions at various companies. Josef also teaches Large Scale Software Development at the University of Johannesburg. His research interests include organisational change, project management and software engineering. He is also a founder member of DevOps Days South Africa and the Fast Fish Forum.

Carl Marnewick’s academic career started in 2007 when he joined the University of Johannesburg. He traded his professional career as a senior Information Technology (IT) project manager for that of an academic career. The career change provided him the opportunity to emerge himself in the question why IT/IS-related projects are not always successful and do not provide the intended benefits that were originally anticipated. This is currently a problem internationally as valuable resources are wasted on projects and programmes that do not add value to the strategic objectives of the organisation. It is an international problem where there is a gap between theory and practice and is in the ideal position to address this problem. The focus of his research is the overarching topic and special interest of the strategic alignment of projects to the vision of the organisations. This alignment is from the initiation of a project to the realisation of benefits. He developed a framework (Vision-to-Project i.e. V2P) that ensures that projects within an organisation are linked to the vision. Within this framework, a natural outflow of research is the realisation of benefits to the organisation through the implementation of IT/IS systems. Benefits realisation is part of a complex system and my research to date has identified the following impediments in the realisation of benefits: (i) IT project success rates as well as IT project management maturity levels did not improve over the last decade and these results are in line with similar international research; (ii) IT project managers are not necessarily following best practices and industry standards; (iii) governance and auditing structures are not in place and (iv) IT project managers’ training and required skills are not aligned. If these four aspects are addressed through research and practice, then benefits realisation can occur. His research has given him national and international presence. He is currently a

343 About the Contributors

regular reviewer for national and international journals. He was actively involved in the development of new international project management standards ISO21500 and ISO21503 (portfolio management). Project Management SA awarded him the Excellence in Research Award as recognition for his active contribution to the local and global body of knowledge by conducting and publishing scientific research in portfolio, programme and project management. He is currently heading the Information Technology Project Management Knowledge and Wisdom Research Cluster. This research cluster focuses on research in IT project management and include amongst others governance, auditing and assurance, complexity, IT project success, benefits management and sustainability.

Andreas G.M. Nachbagauer is deputy head of studies of the study programmes in Project Man- agement at the University of Applied Sciences BFI Vienna, Austria. After completion of his degrees in Business Administration and Sociology, he became assistant professor at the Institute of Human Resource Management, Vienna University of Economics and Business. He then worked as free-lance market and opinion researcher and as lecturer at several Austrian Universities and Universities of Applied Sciences. His current work focuses on: Strategic Management, Human Resource Management, Sociology of Or- ganisations, New World of Work, Social Change.

V. K. Narayanan is the Deloitte & Touche Jones Stubbs Professor of Strategy and Entrepreneurship in Drexel University, Philadelphia, PA, having served a ten year term as the founding Associate Dean for Research at Le Bow College of Business (2005-2015). Most recently, Narayanan has been serving on the Academic Advisory Board of Project Management Institute (PMI), having previously served on PMI’s Research Advisory Board. In 2016, he was a senior Fulbright-Nehru Fellow, on sabbatical from Drexel University. Formerly, he had served as the Director of the Center for Management of Technology and the Associate Dean for Academic Affairs in the School of Business at the University of Kansas. During spring 1998, he held the Fulbright-FLAD Chair in Management of Technology at the University of Aveiro, Portugal. He had also been the holder of Koch Industries Fellow (1994-1996), and Phillips Petroleum Fellowship (1984-87) at the University of Kansas. He was the (founding) Chair of the Strat- egy Process Interest Group at the Strategic Management Society. Previously, he had served as the chair of the Teaching committee (2000-2001), and the Secretary-Treasurer of the Technology & Innovation Management Division of the National Academy of Management (1995-1998).

Beverly Pasian is an avid educator, researcher, author and association leader committed to the development of project management as a tool to address critical public priorities. Her research collabora- tions have spanned the globe to examine project management from various industry, sector and topical perspectives (including project management maturity, e-Learning, construction consulting services, ‘human factors’). Multiple books are amongst her publication credits including Designs, Methods & Practices for Research of Project Management (Gower Publishing) and ‘Plan to Learn: Case studies in eLearning project management (CeLEA). Her immediate publication priorities are as Editor, Project Management Research and Practice (the first peer-reviewed, open access journal in project management research) and an article series documenting the attention paid by project management researchers to the 2015 UN 17 Sustainable Development Goals.

344 About the Contributors

Donna Pepper received her MAED in Curriculum and Instruction Computer Education, from the University of Phoenix in 2007. In 2016 she received her Doctorate in Organizational Development and Change from Colorado Technical University. In 2016 her qualitative dissertation “Exploring the Strategies Organizational Leaders Need for Implementing Successful Succession Planning” was published with ProQuest LLC. Currently, Dr. Pepper works for two universities as an adjunct faculty member teaching management and communication classes. As a life-long learner, her career and professional development experiences include serving as a Mid-Level Department Customer Service Manager, Sales Representa- tive, Account Manager, Project Coordinator, and Office Manager. These varied experiences contributed to her current consulting expertise that she plans to utilize more in the near-term. Her research interest is focused on the field of organizational development and change and the theory of it.

Ivan Rincon, B. Eng., MBA, CISA, PMP, is a project management professional with 25 years of experience. He has worked for large multinational corporations like IBM, Compaq and HP, and as an independent consultant. Mr. Rincon is currently a Program Manager for Ocean Networks Canada, an initiative of the University of Victoria, working out of Victoria, British Columbia. He leads the Earth- quake Early Warning project funded by the Province of BC, and also leads other large programs like Smart Oceans, funded by the Federal Government and the Underwater Listening Stations (ULS) in the Strait of Georgia, a joint project with the Vancouver Fraser Port Authority. He has been a member of the Project Management Institute, Vancouver Island Chapter, Board of Directors from 2007 to 2016, where he held positions as Director and President. Mr. Rincon is also a visiting University professor for Masters programs at the Universidad de Los Andes in Bogota, Colombia.

Walter H. Sargent is a Deputy Chief of Resource Management and Enterprise Project Manage- ment Office (PMO) Branch with the United States Government. In this role, Walter has implemented an organizational procurement management system, developed the financial management and defense acquisition system, managed the contract management functional area, and established an enterprise PMO in a rapid acquisition environment. Walter has years of experience working in military units as an intelligence professional, most recently serving as the Intelligence Directorate Sergeant Major for the U.S Army Special Operations Command. He recently earned a Doctorate in Business Administration (DBA) specializing in project management from Walden University, has a Masters of Art in Procurement and Acquisition, and a certificate in Government Contracting from Webster University. He also earned a Masters of Art in Strategic Intelligence and Business Intelligence from American Military University. He is a Certified Defense Financial Manager (CDFM), and a Certified Lean Six Sigma Green Belt.

Iris Schirl-Boeck is director of the master programme ‘Project Management and Organisation’ at the University of Applied Sciences BFI Vienna, Austria. After she had completed her master studies in Sociology and European Studies, she became project manager in sociological research. Since 2008, she has worked in Higher Education, i.e. managing EU-Projects. Her current work and research focuses on: Management of project-oriented organisations and Higher Education research.

345 About the Contributors

Olena Verenych, PhD, Habilitation to the Doctor of Science, finished the Taras Shevchenko National University of Kyiv, Cybernetics faculty and get specialty applied mathematics and qualification – teacher of mathematics and informational technologies. Then she was a post-graduate student in the Interna- tional Research and Training Center for Informational Technologies and Systems (hereafter – IRTC). She successfully defended PhD thesis. Her research sphere was distance education. She was the holder of fellowship for a young scientist of the National Academy of Science and the President of Ukraine for the young scientist. The distance course that was created in co-authors was presented in World EXPO 2000. She has three Certificates of author’s right to the product. Working in IRTC, she took part in the international project “Multimedia applications for telematics educational networks” and national projects for distance courses creation. Then she worked as a project manager in an international project that was financed by the World Bank. The main product of the project was the Cadaster System in Ukraine creation. Her component was the best component in the balance of the results achieved and spent cost according to the evaluation of the World Bank’s experts. She has been working from 2005 in the Kyiv National University of Constructional of Architecture, project management chair. She is an author more than 20 scientific papers. The main scientific researchers are distance education, mental space, and interaction. She is a lecture of the courses Economic-mathematical models and methods, Creative Technologies in IT-projects and Psychology, Communication and Leadership.

Hulya Julie Yazici is currently an associate professor of information systems and operations management at the Florida Gulf Coast University, Lutgert College of Business. She holds a B.Sc. in mining engineering, and a M.Sc. and PhD in engineering management. She worked with the manufacturing and mining industry in North America and Europe for a decade. Her research interests include knowledge / information management systems, health informatics, project management, supply chain buyer-supplier collaboration and sustainability. Some of her papers have appeared in the International Journal of Infor- mation Management, Project Management Journal, Information and Management, Journal of Computer Information Systems, IEEE Transactions of Engineering Management, Engineering Management Journal, Journal of Manufacturing Technology Management, International Journal of Services and operations Management, and Simulation and Gaming. She is a senior member of IIE, DSI, PMI, and IEEE.

Dagmar Zuchi is a senior consultant and trainer. For a period of around 20 years she has gained valuable experience in managing and consulting projects, programmes, managing and supporting changes and developing people. Her experience derives from different industries and change types. She is a lecturer at the WU Vienna University of Economics and Business, the Donau University Krems, the Lauder Business School and at several other universities. Dagmar did certifications as senior project manager by IPMA (Level B), by PMI (PMP) and PRINCE2 (P2 Practitioner) and has in depth knowledge of project management standards. She contributed as subject matter expert in the development of the ISO standards “Project Management” and “Governance of Projects, Programmes and Portfolios”. Dagmar studied Business Administration at the WU Vienna University Economics and Business and the Eras- mus University Rotterdam. From WU Vienna she holds a PhD. In addition to her in depth knowledge and experience, Dagmar is a gifted facilitator who can mobilise people and bring energy to any group.

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