(continued on p. 18) p. on (continued

and transparency. transparency. and Wisconsin Bankers Association accurate forecasting forecasting accurate buy-in on their goals.” their on buy-in PRSRT STD

budget is combining combining is budget 4721 South Biltmore Lane departments so you have you so departments U.S. POSTAGE

PAID successful, actionable actionable successful, the heads of those of heads the Madison, WI 53718

UMS the key to generating a a generating to key the imperative to involve to imperative

from bank to bank, bank, to bank from departments, so it’s so departments,

budgeting process process budgeting the goals for those for goals the

that will change the the change will that “These budgets become budgets “These

Despite the variables variables the Despite Practice at Baker Tilly. Baker at Practice

survive tomorrow?” survive – Financial Services Financial –

to make sure we can can we sure make to , partner partner , Schalk Kevin

we going to do today today do to going we and expense,” said said expense,” and

question is: what are are what is: question looking at, both income income both at, looking

is the new normal. The The normal. new the is major categories you’re you’re categories major

“They said this this said “They clear: involve the people in the the in people the involve

CEO of Denmark Denmark of CEO by the Conference of of Conference the by on interest rates was was rates interest on challenge is how to to how is challenge what your size, is to to is size, your what

, president/ , Thompson national event hosted hosted event national and he says the message message the says he and are shrinking. The The shrinking. are “The key, no matter matter no key, “The

Scot Scot said out,” those participated in a recent recent a in participated and the Federal Reserve, Reserve, Federal the and to increase, and margins margins and increase, to budgeting process. process. budgeting

manage and balance balance and manage State Bank. Thompson Thompson Bank. State State Bank Supervisors Supervisors Bank State operations has continued continued has operations involved in the the in involved

for error. “The cost of of cost “The error. for will be much more more much be will

the budget’s margin margin budget’s the the CEO or president president or CEO the

to shrink… along with with along shrink… to smaller institutions, institutions, smaller

interest margins continue continue margins interest department heads. At At heads. department

continue to rise, and and rise, to continue consisting of the major major the of consisting

be, operational costs costs operational be, led by the CFO and and CFO the by led

as simple as it used to to used it as simple as budgeting committee committee budgeting

and interest rates is not not is rates interest and

to have a planning and and planning a have to

projecting loan growth growth loan projecting financial goals financial banks ($5-$10B) tend tend ($5-$10B) banks

process. However, However, process. bank asset size. Larger Larger size. asset bank

are keys to achieving bank achieving to keys are

their annual budgeting budgeting annual their goals often varies by by varies often goals

Accurate forecasts and transparency transparency and forecasts Accurate banks are deep into into deep are banks establishing budget budget establishing

the corner, many many corner, the for forecasting and and forecasting for

Building a Better Budget Better a Building

With 2017 just around around just 2017 With The exact process process exact The

Forecasting By Amber Seitz Amber By

(continued on p. 22) p. on (continued is change itself. The The itself. change is . acing technology acing f

ment. The one certainty certainty one The ment. processes and customer- and processes Founder of i7Strategies. of Founder

high-regulation environ- high-regulation with regard to internal to regard with , CSO and and CSO , Peterson David

a persistent low-rate, low-rate, persistent a strategic goals, both goals, strategic strategic planning,” said said planning,” strategic

fight to stay profitable in in profitable stay to fight grounded in the bank’s the in grounded discussions in their their in discussions

from necessity, as banks banks as necessity, from a culture of innovation of culture a including innovation innovation including

Other times it is born born is it times Other your identity is to foster to is identity your

the CEO and the board board the and CEO the

technology.

and mobile devices). devices). mobile and innovate without losing without innovate and CEO. “It starts with with starts “It CEO. and

all about all

pairing of cloud storage storage cloud of pairing startup. The best way to way best The startup. top: the board of directors directors of board the top:

banking, or today’s today’s or banking,

on buying that fintech that buying on requires support from the the from support requires Hint: It’s not not It’s Hint:

(think ATMs, internet internet ATMs, (think – so pump the brakes the pump so – the institution. That That institution. the

shift in the industry industry the in shift than jump to extremes extremes to jump than impact, must permeate permeate must impact,

driven by a fundamental fundamental a by driven fits their identity rather rather identity their fits the greatest positive positive greatest the

Sometimes change is is change Sometimes

transform in a way that that way a in transform Innovation, to have have to Innovation,

challenge for banks is to to is banks for challenge

Hone Internal Processes Internal Hone By Amber Seitz Amber By

Without Changing Who You Are You Who Changing Without

» How to Embrace Change Embrace to How Innovation and Identity: Identity: and Innovation

BANKERS WISCONSIN 2016 DECEMBER ASSOCIATION FOUNDED 1892 FOUNDED 2 DECEMBER 2016 Leading the Wisconsin Banking Industry Forward By Cynthia Erdman coming year. In addition, of the conference is Rocky As bankers, we have our JPMorgan Chase Chief Bleier, a war veteran, Super fingers on the pulse of the Message from Economist Anthony Chan Bowl champion and Wisconsin economy. We have a unique, the Chair will provide the national native. His session will bird’s-eye view of our Cynthia Erdman economic perspective. demonstrate the importance communities and what they But community growth of leadership through need in order to grow. To isn’t all about economics; teamwork and perseverance. make sure we’re up to it also requires leadership Additionally, there will be the challenge of helping and innovation. In early several breakout sessions Wisconsin’s economy to January 5, Wisconsin February, bank executives exploring ways banks can grow and prosper, bankers bankers and business leaders innovate through technology, need to stay up-to-date on will discover what 2017 has FEB. » Read more branch transformation and the economy, innovation and in store for the economy about the Bank leadership development. leadership. The upcoming by attending the Wisconsin 6-8 Executives I invite you to join me at Wisconsin Economic Forecast Economic Forecast Luncheon 2017 Conference on both of these events and help Luncheon and Bank Executives in Madison. This annual pgs. 10-11 of this issue, or visit move Wisconsin’s banking Conference are two excellent event brings together industry www.wisbank.com/BEC. industry – and our local opportunities to do just that. experts, political leaders, communities – forward. bankers and their business and directors from around But first, have a safe and clients to hear forecasts and the state will gather in happy holiday season. See JAN. » Read more about discuss the possibilities. Milwaukee to hear from you in the New Year! about the Wis- This year, we will have the experts on a wide variety Erdman is president of Partnership consin Economic 05 opportunity to hear from of topics, all focused on Bank, Tomah and the 2016-2017 2017 Forecast Lunch- Governor Scott Walker leadership and innovation. WBA Chair. eon on p. 17, or www.wisbank. for perspective on where For example, the keynote com/EconomicForecast. Wisconsin is headed in the speaker on the first day

{CECL is coming.}

Are you ready to implement FASB’s final standard relating to the financial instruments — impairment project (CECL)? CECL is arguably the largest change in accounting for financial institutions in the last 30 years and has widespread implications for the industry.

Watch our on-demand webinar to prepare, access our new CECL Guide, and download our suggested timeline for implementation now.

A higher return on experience.

Download the complimentary guidebook now: cecl.plantemoran.com

Brady Nitchman [email protected]

Kyle Manny [email protected] DECEMBER 2016 3 4 DECEMBER 2016

Work with industry-focused professionals that fit right in to your organization.

Banks face unique challenges and significant regulation. Our industry-focused professionals understand the banking sector and will help you identify and mitigate risk, proactively avoid issues, and implement tax-saving strategies.

Want a more insightful advisor? The choice is right in front of you.

Connect with us: bakertilly.com

Mary Clare Miske 414 777 5320

Kevin Schalk 414 777 5428

Want to receive our banking articles? Go to: bakertilly.com/insights/subscribe

Baker Tilly refers to Baker Tilly Virchow Krause, LLP, an independently owned and managed member of Baker Tilly International. © 2015 Baker Tilly Virchow Krause, LLP DECEMBER 2016 5 Post-Election To-Dos What bankers can do to help the industry now that voting is over By Jon Turke come from banking, odds are We made it! The presidential these men and women have Advocacy election of 2016 has come and very little knowledge of our Update gone. Your local TV stations industry. They are going to have returned to your normal Jon Turke rely on WBA and their local advertising schedule while the bankers to keep them informed. station managers bring all the This is not to say we should truckloads of cash they made ignore those not new to the on campaign ads over the last office. Refresher courses in year to your local branch. Between now and January, banking are always good. Every Yard signs have been stored newly elected officials will » Read the November 8 election provides a renewed away for the next election or begin orientation for the new election results online at opportunity to make that con- burned to be forgotten about. office they are about to enter www.wisbank.com. nection with your representative. Candidates that lost are moving and realize the sheer amount Every two-year legislature back into their daily lives of issues that will confront has its own identity. Simply while the winners gear up to be them on a day-to-day basis. reach out and invite them into because the same party is in sworn into office in January. There’s no better time to your bank to learn about the the majority does not mean that industry and the effect the we can let our guard down. decisions elected officials make We here at WBA can help can have on the community! coordinate these meetings for WBA’s Advocacy Team Can Help: New state representatives, you. Whether you would like state senators and congressmen to invite an official to tour your Let WBA’s Advocacy Team help coordinate a meeting will have industries from bank or simply have a sit-down with your legislator to tour your bank or simply across the spectrum battling for meeting off-site, please do have a sit-down, off-site meeting. Please contact their time. Planting the seed not hesitate to contact your WBA’s Jon Turke at [email protected] early in the career of elected government relations team to handle the logistics for you. or 608/441-1215 for more information. officials will have long-term benefits throughout his or her Turke is WBA director – term in office. Unless they govern-ment relations.

Associate Members: Bankers Get First Look at Welcome New Associate Member New Online Portal, MyMazuma The WBA Board of Directors During the breakfast session and kids’ activities) for free. has approved the following For more information please on the second day of the Consumers use the site service provider as a new contact WBA at sales@wisbank. LEAD360 Conference, to find the right WBA Associate Member. com or visit www.wisbank.com. the Wis- resource consin for BuzzPoints Bankers them, www.buzzpoints.com Founda- » www.MyMazuma.com and are Austin, Texas opportunities. By incentivizing tion in- then Contact: Ian Bidot consumers to shop locally troduced » Read more about LEAD360 on p. 11 of linked this issue. Read more about MyMazuma Tel: 512/493-0741 and providing marketing a brand- directly on p. 25 of this issue. [email protected] services to local businesses, new to the Buzz Points® is a community- Buzz Points builds online bank’s focused rewards and marketing relationships and brings portal designed to connect website to sign up. platform that connects communities together. consumers with financial In addition to finding education resources. The resources, consumers are consumers, local businesses WBA Associate membership and community banks. Partner should not be construed as an MyMazuma.com debut able to rate and review those banks have realized dramatic endorsement of the company’s included a live demo of resources, giving valuable results and have proven products or services by the WBA. the website, where banks feedback to providers.The that the innovative platform can list the resources they beta-testing site is currently drives increased revenue offer consumers (such as live, so create an account and retention, encourages home-buying seminars, and check it out today at profitable transaction behavior, retirement prep consultations www.MyMazuma.com! and creates cross-sell 6 DECEMBER 2016

FOCUS ON YOUR BUSINESS WHILE WE FOCUS ON YOU

Insight. Experience. Passion for business. And a promise that we will work hard to deliver practical solutions and efficient legal advice for financial institutions.

We think business.

OFFICES IN MILWAUKEE, MADISON, WAUKESHA, GREEN BAY AND APPLETON, WISCONSIN AND WASHINGTON, D.C. © 2016 Godfrey & Kahn, S.C. DECEMBER 2016 7 CFPB’s HMDA Changes Take Effect January 1 Narrow scope of institutions subject to Reg. C What is the Timeline for the will require covered financial CFPB’s Home Mortgage Visit www.wisbank.com to institutions to collect, Disclosure Act Final Rule? Compliance learn more about the timeline record, and report additional Q&A for the CFPB’s Home Mort- QAnswer: In July of 2014 the information about originations gage Disclosure Act final rule Consumer Financial Protection Scott of, purchases of and Birrenkott and other compliance issues. Bureau (CFPB) proposed applications for covered loans. amendments to Regulation C For additional guidance to require collection, recording covered closed-end mortgage see the CFPB’s HMDA Aand reporting of additional CFPB’s HMDA Imple- loans or at least 100 covered Implementation Guidance here: information under the Home mentation Guidance: open-end lines of credit in each www.consumerfinance.gov/ policy-compliance/guidance/ Mortgage Disclosure Act • www.consumerfinance.gov/ of the two preceding calendar implementation-guidance/ (HMDA). The CFPB issued policy-compliance/guidance/ years, and it meets current hmda-implementation. the HMDA Final Rule in implementation-guidance/ Regulation C’s asset-size, Continue watching this October of 2015 which hmda-implementation. location, federally related and changes institutional coverage loan activity tests. column for additional coverage in two phases. For HMDA data collection of this topic, including the First, the HMDA Rule at least 25 home purchase through 2016, financial institu- transaction coverage changes. narrows the scope of loans, including refinancings tions should continue collecting of home purchase loans in both Birrenkott is WBA assistant director depository institutions subject 2016 data under the current – legal. For legal questions, please 2015 and 2016. to Regulation C beginning rule to report in 2017. Through email [email protected]. on Jan. 1, 2017. A financial Second, effective Jan. 1, 2017 financial institutions institution will not be subject 2018, the Final Rule adopts a should collect 2017 data under Note: The above information is not intended to provide legal advice; to Regulation C in 2017 uniform loan-volume threshold the current rule to report in 2018. for all institutions. Beginning rather, it is intended to provide unless it meets the asset-size, For HMDA data collected on or general information about banking in 2018, a financial institution location, federally related and after Jan. 1, 2018, covered issues. Consult your institution’s loan activity tests under current will be subject to Regulation institutions will follow the attorney for specific legal advice Regulation C and it originates C if it originated at least 25 Final Rule. The Final Rule or assistance.

WBA Comments on Proposed Call Report Changes, TRID Amendments Summary of recent where technicalities of financing of a construction comment letters below The WBA Legal Department the new regulations force loan when the consumer advocates for the industry by unnecessary but consequential has only applied for a WBA recently submitted writing comment letters to delays in settlements, and construction-only loan, as two comment letters to federal and state regulators offered solutions on how this provision could cause federal banking regulators. on proposals affecting the to eliminate confusion confusion for borrowers, In response to the FFIEC’s industry and by filing friend- regarding the cash to close in addition to complicating streamlined Call Report of-the-court briefs at the table in TRID disclosures. compliance for lenders. proposal, WBA sent a letter request of WBA members WBA vehemently opposed supporting the proposed and per approval by the WBA requirements to update values For copies of these or other WBA comment letters, please Board of Directors. changes, but also asking the for “non-tolerance” items contact the WBA Legal Depart- FFIEC to do more to reduce on “informational” Loan ment at 608/441-1200 or visit the burden on banks. In the Estimates and to provide www.wisbank.com and search letter, the association expressed RC-C, RC-E, RC-L and disclosures for permanent “Comment Letters.” its appreciation and support RC-R, since addressing for the agencies’ efforts to those sections has the most create a streamlined version significant potential impact in Staff Change? Address Change? Let WBA Know of the existing Call Reports, reducing unnecessary burden. Getting information to the right person quickly is critical in but requested specific WBA also recently filed these challenging times. Has there been a personnel change at additional changes that would a comment letter on CFPB’s your bank, or are WBA’s mailings targeted to the wrong staff? further alleviate reporting proposed TRID amendments. Send your address corrections and/or additions to our burden. These changes Among its comments, WBA database administrator, WBA’s Assistant Director – IT Randy include a re-evaluation of supported the elimination of Molepske, at 608/441-1212 or [email protected]. the requirements for sections the “black hole” problem, 8 DECEMBER 2016 Chase, WWBIC Spark Economic Opportunity Milwaukee partnership reinvests in the community On October 17, the Wisconsin Women’s Business Initiative After a brief introduction from WWBIC Corporation (WWBIC) hosted President Wendy Baumann and an event at their headquarters in Whitney Smith, Executive Director – Milwaukee to celebrate the Midwest, Global Philanthropy at Chase, Milwaukee Mayor Tom Barrett (center, successful launch of Invest in left) spoke about the importance of Wisconsin, a collaboration investing in the community. Jim Popp, between four Wisconsin-based president of Chase in Wisconsin/ CDFIs funded by a $2.68 million Minnesota, and Jay Risch, deputy grant from JPMorgan Chase secretary of the Wisconsin DFI, were & Co. Both WBA and the also in attendance. Wisconsin Bankers Foundation were proud to attend the event WBA learned from Chase’s Forward Community and show our support for this Charlie Corrigan (above, Investments; and WWBIC. collaborative effort. right) that all the food and The grant is part of WWBIC is a leading, beverages at the event (at one of Chase’s Global right) were provided by Philanthropy initiatives: PRO innovative economic devel- WWBIC clients. opment corporation dedicated Neighborhoods (Partnerships To learn more about to “Putting Dreams to Work.” » for Raising Opportunity in Invest in Wisconsin, visit WWBIC’s primary focus is on www.jpmorganchase. Neighborhoods), which is women, people of color and low com/corporate/Corporate- designed to give CDFIs the income individuals, providing Responsibility/global-philanthropy.htm or visit the Wisconsin Women’s flexibility to work together direct lending and access to Business Intitiative (WWBIC) at www.wwbic.com. on community challenges in fair and responsible capital, their city or region and develop quality business education, The Invest in Wisconsin Eau Claire, Green Bay, innovative financing options one-on-one technical business initiative promotes economic Madison and Racine. The four for projects that are unable to assistance and education to opportunity and reduces CDFIs that make up Invest qualify for traditional loans. increase financial capability. disparities in five Wisconsin in Wisconsin are Community The program consists of more For more information, please hub cities and the rural areas Assets for People, LLC; First than $14 million in grants visit www.wwbic.com. surrounding them: Appleton, American Capital Corporation; to five programs nationwide that are dedicated to creating innovative and sustainable solutions to significant Welcome to the New Wisbank.com! economic challenges in our communities. To learn We hope you find WBA’s more about Chase’s Global brand-new website informative Philanthropy, please visit www. and easy to navigate. To help jpmorganchase.com/corporate/ you out, we’ve created a helpful Corporate-Responsibility/ set of FAQs and first steps for global-philanthropy.htm. your first time logging in. Hop In addition to providing online and visit www.wisbank. capital to invest in businesses com/FAQ or start exploring on and nonprofits in the target your own. The new site features areas, the grant will help grow the same new updates, publica- the capacity of the individual tions, articles, events and member CDFIs, and provide products that you’re used to, resources that will enable but in a more visually appealing them to collaborate more and easily searchable format. » See you on the new www.wisbank.com! effectively in order to achieve greater community impact. At WWBIC, that will result in the Send This to Your IT Staff…WBA is switching to a new email service soon. development of financial tools To ensure you continue to receive WBA emails, please send the following information to your that budding entrepreneurs IT staff. They will need to “whitelist” WBA and our new provider, MailChimp. The IP addresses to use are: 205.201.128.0/20 and 198.2.128.0/18 can use to break down the Additional information for your IT staff can be found at http://mailchimp.com/about/ips. obstacles they face as they If they have any questions, please have them contact WBA’s Randy Molepske at rmolepske@ work to open their doors and wisbank.com, 608/441-1212. contribute to the growth of their communities. DECEMBER 2016 9

WHAT ABOUT SHAZAM CORE SERVICES? THEY ALLOW OPEN INTEGRATION TECHNOLOGY.

WE HAVE NO CHOICE WE NEED A TRUE PARTNER, OR FLEXIBILITY WITH WHAT ELSE DO THEY OFFER? OUR CORE PROVIDER.

SIGNIFICANT MONTHLY ALSO, CUSTOMER SERVICE & SUPPORT FROM COST SAVINGS WITH INDUSTRY EXPERTS THAT UNDERSTAND TERM-FIXED PRICING... OUR NEEDS. NOW THAT'S...

SHAZAM’s focused on strengthening community financial institutions by offering choice and flexibility for all your core processing needs. Call us today to learn more about SHAZAM Core Services.

Now that’s epic.

Strengthening Community Financial Institutions

shazam.net/epic | 855.314.1212 | @SHAZAMNetwork 10 DECEMBER 2016 Wisconsin Strong for 125 Years Annual conference leadership through teamwork, Technology: Jack perseverance and hope. Vonder Heide, Technology convenes Feb. 6-8 Day two will kick off with Briefing Centers, Inc. will Join the largest gathering of 6 an update on the Wisconsin lead directors and executives banking industry from Wisconsin through a technology briefing Wisconsin bank executives for Register DFI Secretary Lon Roberts that focuses on the strengths a celebration of our industry, online and a session discussing the and weaknesses of fintech held at the historic Pfister at www. “new normal” of banking with competitors and the various Hotel in Milwaukee Feb. 6-8, wisbank. representatives from the Federal ways banks can respond while 2017. The annual Bank Execu- com/BEC. tives Conference will feature Reserve Banks of Chicago and protecting existing customer 5 informative speakers, invaluable Minneapolis. After a quick break relationships. networking opportunities, and in the vendors’ marketplace, Leadership Development: entertainment, all focused on attendees will return for a This breakout session celebrating the strength and keynote from Rich Karlgaard, led by Flynt Gallagher, history of Wisconsin’s banking an economic and business Compensation Advisors, will industry as the Wisconsin will hear an update about their innovation thought leader and explore how banks can identify Bankers Association kicks off association from President columnist for Forbes, for a and groom their future leaders. its 125th Anniversary. and CEO Rose Oswald Poels, thought-provoking look at what New Customer Onboarding: Sessions on the first day of followed by an update from impact the 2016 elections, Brexit Chuck Bruney, Align fsc, the conference will highlight Independent Community and other disruptions will have will guide attendees through the importance of leadership Bankers of America President on your business in 2017. a discussion on mobile and and provide perspective on Camden Fine. Finally, Later in the day, attendees traditional branch customer the state’s banking industry. Rocky Bleier, a war veteran, will choose to attend one of relationships and how banks After the popular “Wisconsin Super Bowl champion and three different breakout sessions, can adapt them in order to Business Story” session, Wisconsin native will close focusing on technology, remain relevant in the lives spotlighting a successful the day with a powerful leadership development and of their customers. business venture, attendees keynote on the importance of new customer onboarding: (continued on p. 11)

SPECIALISTS IN ACQUIRING NEW CUSTOMERS

Leap Marketing understands that new customer acquisition is a challenge that all community banks face. New customers represent the future of the bank’s growth and pro ts. • Checking and Deposit Acquisition • Cross Sell Strategies and Tactics • Retail and Business Marketing Campaigns • Retail and Business Lending Campaigns Leap off ers a complete array of marketing and communications services. Our business model off ers a fl exible services platform and allows Leap to be contracted for extended periods of time or on an individual project basis.

For more information visit www.bankonleap.com or contact us at 262.436.4080. DECEMBER 2016 11 Professional Development for Bankers Wearing Multiple Hats Sales, retail, marketing and financial education sessions featured at multi-track conference Bankers from around the state gathered in Stevens Point from Oct. 26-27 to network and hone their skills in marketing, sales, retail banking and consumer education. The annual LEAD360 Conference featured sessions with expert speakers as well as peer-led workshops, all designed to Lauren Moran (center), marketing ad- help the over 100 attendees ministrator at First National Bank – Fox grow in their positions. Valley, accepted the prestigious Financial With 12 total breakout Education Innovation Award from WBA sessions catering to many The 2016 Wisconsin Bankers Foundation Excellence in Financial Education President and CEO Rose Oswald Poels Awards recognized the efforts of 19 individual bankers and 35 banks from (right) and WBA EVP – COO Mike areas of banking, attendees across the state. Semmann (left) on behalf of the bank. created their own combination of four breakout sessions to maximize their educational act like owners, and how consumers of all ages about » Wisconsin Teach Children experience at the conference. that attitude will drive growth the importance of saving and to Save Day Award The four general sessions and service. budgeting, how to use credit Luke Manke and Lori at the conference featured The breakfast session responsibly, the ins and outs Stokes, Royal Bank presentations on a variety on the second day of the of obtaining a home mortgage » Banker of the Year Award or car loan, and many more of topics, including how to conference was sponsored Amy Vetrone, 1st National initiate a stronger partnership financial topics. In the month by the Wisconsin Bankers Bank of Berlin between sales and marketing Foundation and featured the of April alone, in conjunction professionals at your bank, annual Wisconsin Bankers with Teach Children to Save This year’s Financial how to optimize their branch Foundation Excellence in Day, bankers from over 40 Education Innovation network by looking at relevant Financial Education Awards, institutions reported 523 Award, which recognizes a data points when making key which recognize banks and presentations that reached over bank or individual banker decisions, the importance of individual bankers for their 14,000 students. who contributed a new fostering a strong relationship dedication to promoting 2016 top winners include: or innovative approach between marketing and retail financial education in » Financial Literacy to financial education, or areas of the bank (including Wisconsin. This year, a total Banker Awards has exhibited exemplary how to focus the activities of 520 bankers from across Kay Carlson, Farmers & dedication to expanding of both teams to gain more the state reported over 1,300 Merchants Bank & Trust, financial education in their customers and sell more personal finance presentations. Marinette community, was presented products), and how to motivate Those volunteer bankers Karen Kothbauer, The to the First National Bank – your bank’s employees to educated more than 43,000 Baraboo National Bank Fox Valley in recognition of their three-part education program: Banking Bootcamp, Financial Support System, and Travel Training. Bank Executives North Coast Orchestra, and applications at your bank. Thank you to all of (continued from p. 10) a Euchre Tournament. Finally, Lt. Col. Robert the bankers who dedicate The day’s final presenta- This year’s Bank Darline, USMC Ret., will close their time and talents to tion with Freddie Ravel, Executives Conference will the conference with a riveting promoting consumer a Grammy-nominated conclude with three keynotes. presentation about his experience education in Wisconsin. performer, combines music First, William Fruth, Policom in the president’s underground You can view the full and business vision to break Corporation, will identify the bunker at the White House on list of winning individuals through obstacles and increase ten characteristics of strong September 11, 2001, and the and banks online at www. productivity in a fast-paced, local economies to help banks leadership and decision-making wisbank.com/EFEawards. If entertaining performance. After identify what needs to be done skills it takes to succeed under you have any questions about sessions wrap up for the day, to improve their communities. extreme pressure. the Wisconsin Bankers attendees will enjoy the Chair- Next, AmyK Hutchens, To find out more about the Foundation Excellence in man’s Dinner, featuring the AmyK inc., will use her humor, 2017 WBA Bank Executives Financial Education Awards, Banker of the Year Celebration, insight and experience to Conference or to register please contact WBA’s Amber a reception for WBA’s 125th provide leadership skills that online, please visit www. Seitz at 608/441-1237 or Anniversary featuring the have immediate practical wisbank.com/BEC. [email protected]. 12 DECEMBER 2016 National Bank Charters – Are they Worth the Money? By John Reichert and charges. Subsequent to which provides for even and Jim Sheriff the enactment of the Dodd- broader permissible powers In the past year, we have Frank Act, federal preemption than those available under a received a number of inquiries continues to be cutback and national bank charter. from national banks about » www.reinhartlaw.com watered down, and the OCC 3. Regulatory Access the process and merits of has become far less of a and Relationships. One of converting to a Wisconsin Charter conversions are not a new champion of broad preemption the points cited by banks state bank charter. Charter phenomenon, and evaluating the of state laws for national that have elected to convert conversions are not a new appropriateness of your charter banks than it was before. has been the desire to have phenomenon, and evaluating should be a part of your regular Furthermore, many of the more continuity and local the appropriateness of your and ongoing strategic reviews. national banks in Wisconsin access to their primary charter should be a part of your do not engage in extensive regulators. Increasingly, there regular and ongoing strategic multi-state operations, thus is significant turnover within reviews. The balance of this making preemption a feature the OCC, and things that used article explores some of the $1,500 filing fee, the applicant of the national bank charter to be handled locally are now reasons Boards of Directors will have to pay for a state they are paying for but not being run through regional and management have cited examination and certain using. In addition, due to offices or being controlled for deciding to convert from a legal costs. Plus, there will changes in federal laws, from Washington D.C. With national bank charter to a state be the costs associated with state-chartered banks may a state charter, by definition bank charter, including: rebranding the bank to remove also broadly preempt state all of the decision makers are 1. Cost. Most national all references to “national” or laws and restrictions, similar local. The Commissioner of banks are paying significantly “N.A.” in signage, paperwork, to the preemption rights of a Banking and the Secretary of higher regulatory and contracts, etc. Still, if all those national bank. the Department of Financial examination fees than their costs total $100,000, they are b. Legal Lending Limits. Institutions are in Madison, a state bank peers. It is estimated recaptured pretty quickly with National banks and state phone call and a day trip away that a $200 million national the anticipated annual savings banks have different legal for most Wisconsin bankers. bank could save between from regulatory fees and lending limits. The OCC’s That being said, increasingly $50,000 and $60,000 annually assessments. The question then legal lending rules provide state regulators are deferring by converting to a Wisconsin becomes, is having a national for a limit equal to 15 percent to their federal counterparts state charter. The OCC’s bank charter worth the extra of the total capital for a at the FDIC and Federal published schedule of fees for money to your institution? One national bank, which can be Reserve, either out of necessity such a bank would suggest of the perceived disadvantages increased to 25 percent if the given a lack of adequate state an assessment of $38,319 sometimes cited in a charter “over amount” is secured by resources, or in response to the semi-annually, or $76,638 conversion is that the bank will readily marketable collateral. growing reached of the federal per year. Conversely, the state be examined by two agencies – Wisconsin-chartered banks supervisors. Nonetheless, the charges $0.0475 per $1,000 the WDFI and the FDIC, in the may lend up to 20 percent of state and federal regulators in assets (or about $9,500) case of a non-member bank, total capital. generally work collaboratively, per year for a $200 million or the WDFI and the Federal c. Wisconsin’s Parity and there is some appeal bank. The state also charges Reserve in the case of a and Universal Banking. in being able to visit the hourly for examinations. A member bank – versus a single Traditionally, the powers Commissioner and Secretary rough estimate of the typical regulator in the OCC. and “permissible activities” face-to-face on relatively short examination fee would be 2. Dilution of National of national banks have been notice to discuss your bank, $31,500 with exams occurring Bank Powers. broader and more robust appeal a finding, or seek their once every three years, as the a. Preemption. Historically, than those afforded to their guidance and assistance. WDFI alternates exams with national banks benefited from state-bank counterparts. The OCC has long the FDIC and Federal Reserve. broad federal preemption of However, many states, made it a tradition to rotate The FDIC and Federal Reserve state laws, thus making it including Wisconsin, have examination staff throughout do not charge for examinations. easier to conduct operations in adopted so-called parity different areas of the country, Accordingly, over a three numerous states, particularly or “wildcard” statutes that and often this constant change year period, the $200 million consumer lending programs. allow state-chartered banks in examination staff can impact national bank would pay This was essential for banks to engage in activities to the examiners’ ability to have approximately $230,000 with nationwide credit card and the same extent a national a thorough understanding in fees to the OCC while a consumer mortgage lending bank would be authorized of the bank, its market and comparably sized state bank programs, allowing them to to do so. In addition, state culture. This has led to a would pay about $60,000 (three operate on a uniform platform banks in Wisconsin have more perception that the OCC has annual fees and one exam). and to preempt potentially 50 extensive equity investment more of a “one size fits all” It is true that the process different state laws governing authority than national banks approach for banks than of conversion comes with consumer disclosure and and may elect to have a does the WDFI. a price tag. In addition to a imposing restrictions on rates “universal bank” charter, (continued on p. 13) DECEMBER 2016 13

Midwest Bankers Insurance Services (MBIS): Wire Transfer Fraud Scams on the Rise – Are You Covered? By Jeff Otteson the wire request. Some carriers It’s important to spend One of the largest areas of loss even require a voice recording some time with your FI Insurance for banks across the upper of the call back procedure. Most Bond agent to make sure you Insights Midwest continues to be policies have requirements to understand your carrier’s fraudulent wire transfers that Jeff Otteson call back the customer on all requirements and to make sure are customer initiated via phone, MBIS requests over a specified dollar your limits are adequate. amount but many banks will fax or email. Unfortunately, Otteson is vice president – sales at call back on all wire transfer some of these claims are not MBIS and can be reached at 608/ covered due to the bank not It’s important to spend some time requests initiated via phone, 217-5219 or [email protected]. with your FI Bond agent to make fax or email. following specific requirements MBIS is owned and operated by the in the Financial Institution sure you understand your carrier’s A common paid claim scenario is for a fraudster Wisconsin Bankers Association Bond (FI Bond) policy. requirements and to make sure and the Minnesota Bankers Asso- How does your bank avoid your limits are adequate. to compromise the bank ciation, while also being endorsed this exposure? It all starts with customer’s phone system and by the North Dakota Bankers having strong internal policies password or PIN resulting Association. As an insurance and procedures including a the PIN or password should not in fraud, despite the bank agency run by those defending and staff following all required advocating for banking, you can thorough review of the FI Bond be easily identifiable. procedures. However, we rest assured MBIS will always wire transfer requirements. 3. A call back procedure have seen claims denied have your best interests in mind. Your FI Bond will only provide in place to verify the customer because there was no written Further, as an independent agency, coverage if you follow the using the predetermined PIN MBIS has access to a variety of wire transfer agreement on requirements outlined in or password. When calling the insurance providers to help them file for the customer, or the your FI Bond Policy, which customer back to verify the tailor plans to meet the specific call back was made to the typically include the following: funds transfer and authenticate needs of banks. To find out more fraudster’s number rather 1. A wire transfer the transaction, the call back about how MBIS can be the solu- than the number on the wire tion to your insurance challenges, agreement in place for all needs to be made to the person transfer agreement. please visit www.mbisllc.com. customers that initiate wire and phone number on the wire transfers via a phone call, transfer agreement. The call email or fax. back procedure authentication 2. A predetermined PIN needs to be documented on or password. Usually the best a ledger form and initialed practice is to have this PIN or signed verifying that the or password on the wire passcode was authenticated by MIDWEST BANKERS transfer agreement. Also, the bank employee completing Insurance Services Cyber Liability Bank Charters Insurance Specialists (continued from p. 12) While Wisconsin Statutes Let’s work together to properly structure This article is not intended Section 221.0218 sets forth your cyber liability policy. to serve as an endorsement of the authority for converting conversion to a state charter. from a national bank to a state Rather, we seek to raise bank, and WDFI has a handout • Cyber Liability • Credit Report and ID Monitoring Expense discussion points for you and summarizing the required • Privacy Liability • Public Relations Expense your Board. The process of steps, anyone considering • Publishing Liability • Loss of Business Income converting is time-consuming converting should confer • Forensics Expense with counsel and arrange • Pre/Post Breach Risk and there are advantages and • Notifications Expense for a pre-filing meeting with Management Website disadvantages to each charter. • Cyber Extortion If you are a national bank WDFI to identify any potential headquartered in Wisconsin, as issues and discuss whether a part of your regular strategic conversion is appropriate. planning you should evaluate Reichert and Sheriff are members » DARYLL LUND » JEFF OTTESON whether your charter is the of the Financial Institutions one best suited to your current MBIS President Vice President of Sales Team at Reinhart Boerner Van [email protected] [email protected] business model, as well as Deuren, s.c., a WBA Bronze 608.441.1203 608.217.5219 your goals and objectives. Associate Member. 14 DECEMBER 2016 Bulletin Board News about people working in Wisconsin’s financial institutions

Promotions and New Hires Marshfield Aurora Citizens State Bank of mBank has promoted Loyal has hired Bob Meyer Rachel Christensen (pictured) as an assistant (pictured) to the role of vice president, agriculture branch manager. Christensen Dammen Swartos Traylor Kruck loan officer in the bank’s Marshfield branch. Cuba City Roger Dammen (pictured) has Neenah been promoted to executive First National Bank – Fox vice president/senior lender at Valley has promoted Kevin American Bank & Trust. Gitter Buhler Sitkowski Meyer McCarty McCarty (pictured) to assistant vice president – Eau Claire commercial credit supervisor. CCFBank has hired Paul joined the bank’s Oshkosh vice president and Matthew Swartos (pictured) as a new office as a vice president and Sitkowski (pictured) as Associate Member vice president of commercial business banker. executive vice president and Pewaukee banking and Chippewa Valley chief financial officer. Inlanta Mortgage has hired Little Chute Market Manager. Dave Stephan as third-party Josh Gitter (pictured) has First Business origination (TPO) manager, Horicon joined BLC Community Bank Financial based in Pewaukee. Horicon Bank has hired as a commercial lender. Services has Robert Traylor (pictured) hired Peggy as a new vice president and Madison Stebbins controller in the bank’s finance Bankers’ Bank has hired Terry Stebbins (pictured) department. In addition, Buhler (pictured) to lead its to its finance department David Kruck (pictured) has mortgage department as first as controller. (continued on p. 15)

Premier Community Bank Celebrates Make a Difference Day

Marion-based Premier Community Bank’s James Dietzler and Connie Rust recently volunteered at the King Veterans Home as part of Make A Difference Day. Each of Premier’s 11 branches partnered with local charities and service organizations, 31 groups in total. Throughout the day, 103 bank employees shared their time and talents. Together the bank employees donated 566.5 hours on that single day.

Have good news? To submit a notice, please email [email protected]. Or mail entries to WBA Bulletin Board, 4721 South Biltmore Lane, Madison, WI 53718. Send photos as JPEG files. Questions? Contact WBA’s Amber Seitz at 608/441-1237 or [email protected]. DECEMBER 2016 15 Bulletin Board News about people working in Wisconsin’s financial institutions

Peoples Community Bank Community State Bank Donates Celebrates 125th Anniversary, $25,000 to Shepherds Ministries Staff Commitment On November 5, WBA presented a plaque commemorating Peoples Community Bank, Mazomanie on 125 years of service. During that employee event, bankers were recognized for their commitment to the bank and the community, including Nancy Maxwell, who Community State Bank recently announced a significant donation to Shepherds was honored for her Ministries and Shepherds College. The $25,000 commitment is part of a 10-year 40 years of service fundraising plan developed by Shepherds Ministries. Pictured (left to right): to the banking industry. Pictured above: WBA’s Rose Oswald CSB Market President Neil Buchanan; Shepherds college student Sydney Fish; Poels (left) presents Maxwell (right) with her award. Shepherds college student Benjamin Page; CSB President, Scott Huedephol; and Shepherds Ministries President, Dr. William Amstutz.

Call me at 608.234.1438 SNBT Chairman’s Challenge Raises $1,200 for Local Non-Profit Denise Bunbury Based in Madison, WI, serving Wisconsin and Illinois.

Why choose Bell as your bank’s lending partner? As your partner, we won’t have to contact someone in San Francisco to make the call. You’ll get a loan decision as rapidly as you need it.

Employees at The Stephenson National Bank & Trust, Marinette Together,let’s make it happen. recently participated in the bank’s second annual Chairmans’ Challenge. The challenge is an internal food drive run by SNBT’s Chairman of the Board, John Reinke, who is heavily involved in • Commercial & ag participation loans supporting St. Vincent DePaul. Employees were challenged to • Bank stock & ownership loans bring in one can of food per day for a five week span and ended • Bank building financing up donating a truckload of non-perishable food. The bank also • Business & personal loans for bankers contributed a $1,200 monetary donation. bellbanks.com | Member FDIC 13978-V2 16 DECEMBER 2016

Wisconsin Bankers Association Visit www.wisbank.com/education to find out more about these programs, register or browse a full list of WBA Education events. Calendar of Events Please direct questions to the WBA Education Department at December 2016 – May 2017 608/441-1252 or [email protected].

WBA Featured Events Advocacy Luncheon 2017 Schools, Workshops WBA Washington Visit Wisconsin Economic March 20-22 | Washington, D. C. Forecast Luncheon Residential Mortgage Lending School Jan. 5 | Madison Feb. 13-17 | Wisconsin Dells (See article on p. 17.) Are you new to the world of residential loans or considering Conferences a career move into mortgage lending? This is the school for you! Students will gain the knowledge and tools they need in WBA Bank Executives Schools order to be successful in this complex and highly competitive Conference field. earL n the concepts necessary to succeed from seasoned Feb. 6-8 | Milwaukee Deposit Compliance School professionals while also learning from your fellow students (See article on pgs. 10-11.) and Alumni Update Seminar through case study work. The school’s robust curriculum will WBA Agricultural Nov. 7-9 | Wisconsin Dells cover topics such as finance basics, compliance for residential Bankers Conference mortgage lenders, application generation, underwriting, title WBA Residential Mortgage April 5-6 | Wisconsin Dells insurance and closing documentation. It is recommended that Lending School each potential student have two years or fewer experience WBA Women in Banking Feb. 15-17 | Wisconsin Dells in the residential mortgage lending area of the bank. Visit Conference (See WBA featured events.) April 12 | Wisconsin Dells www.wisbank.com/schools to learn more and register today! WBA Commercial Lending School Commercial Lending School Feb. 19-24 | Wisconsin Dells FIPCO Events (See WBA featured events.) Feb. 19-24 | Wisconsin Dells A must for financial institution employees who want to improve ™ WBA Real Estate FIPCO Compliance Concierge their existing understanding of credit and financial analysis, Software Suite Demo Webinars Compliance School WBA’s Commercial Lending School students will delve into Dec. 1 | Wisconsin March 13-15 | Wisconsin Dells essential topics such as evaluating management, assessing Dec. 13 | Iowa WBA Introduction to the borrower’s performance and competitive position, Dec. 15 | Minnesota Commercial Lending School commercial real estate lending, personal financial statements March 21-23 | Wisconsin Dells Threat Intelligence Briefing and tax returns, effective relationship management, loan Dec. 14 | Madison structure, managing problem loans and establishing credit (Visit www.fipco.com/events.) discipline. Due to the intensity of the school, there are coursework and experience requirements which all students Seminars/Workshops must meet prior to attending. Read more about requirements and the school coursework online at www.wisbank.com/ Webinars (online training) WBA/CFT 2017 Branch Mana- schools, and register today! ger Series: The Evolving Role of Ten Simple Rules for Tellers the Branch Manager (4 sessions) to Save You Thousands Waukesha: Branch Manager Series: Dec. 6 | Webinar Jan. 10 | Feb. 7 | April 4 | May 9 The Evolving Role of the Branch Manager Seven Habits of Highly Wisconsin Dells: Four Sessions, Jan. – May | Waukesha or Wisconsin Dells Successful Supervisors Jan. 11 | Feb. 8 | April 5 | May 10 As the number of branch transactions continues to fall, com- Dec. 7 | Webinar (See WBA featured events.) munity banks must invest in the branch manager. This exciting, (Register online for webinars at Call Report Update Workshop four-day series will focus on the critical skills and expectations www.wisbank.com/education.) March 9 | Wisconsin Dells that need to be developed to ensure that the next generation > Register online for WBA events at www.wisbank.com/education. branch manager will exceed expectations and goals set for him > Register online for FIPCO events at www.fipco.com/events. or her. Participants will engage in discussions, small group ac- tivities, and skills practices to ensure that ideas are shared and learning is entertaining and adopted. This series is holding four WBA’s social media efforts focus on communication, advocacy: sessions in Wisconsin Dells and Waukesha, so you are able to > Like Us > Follow Us > Join Us > Watch Us customize the schedule and location that best fits your needs! To register for the session and location of your choice, please visit www.wisbank.com/BranchManagerSeries.

Wisconsin Bankers @wisbank – Wisconsin Bankers Wisconsin Bankers Association – www.twitter. www.linkedin.com/ www.youtube. Please direct any questions about upcoming WBA www.facebook. com/wisbank company/wisconsin- com/Wisconsin com/wisbank bankers-association Bankers education programs to the WBA Education Department at 608/441-1252 or [email protected]. DECEMBER 2016 17

Eyes on the Prize: Economic Outlook for 2017 Bankers, businesspersons, community leaders look forward to forecast luncheon In conjunction with the Wis- Tribune, the Los Angeles Times Rogers at 608/441-1209 or consin Realtors Association, and Investor’s Daily. He [email protected]. WBA is proud to present the appears several times per month Thank you to our event 2017 Wisconsin Economic on CNBC, and often is featured sponsors: Forecast Luncheon on Jan. 5, in other media outlets such » Associated Bank 2017 at the Alliant Energy » Register at www.wisbank.com/ as Fox Business News, CNN, » Bankers’ Bank Center in Madison. Bankers EconomicForecast Reuters and public television’s » Boardman & Clark LLP are encouraged to bring their Bloomberg and Dow Jones Nightly Business Report. » BOK Financial Institutional business clients to this event, Weekly Economic Indicators For more information or Advisors where expert speakers will panels. He has been quoted in to register for the Luncheon, » RSM US LLP provide insight into what many media outlets, including please visit www.wisbank.com/ » WIBA 1310 AM 2017 holds for Wisconsin’s The Wall Street Journal, Barron’s, EconomicForecast. If you have » WisBusiness.com economy. The event begins at The New York Times, The any questions about the event, » Wisconsin Business noon with introductory remarks Washington Post, the Chicago please contact WBA’s Patty Development from Jeff Mayers, WisPolitics. com and WisBusiness.com. For perspective on where Wisconsin is headed, Governor Scott Walker will likely discuss current initiatives to drive business success and move the state forward. Walker was elected as the 45th Governor of Wisconsin on Nov. 2, 2010, and is the only governor in American history to survive a recall election. Re-elected in 2014, his ongoing goals are simple: tax relief for working families and seniors, Is Your Top Banker transitioning people from government dependence to Looking to Score or true independence, improving Looking Elsewhere? the workforce through better education and training, and ensuring government is more efficient, more effective, and more accountable to the people. To get the national economic perspective, attendees will then hear from Anthony Chan, chief economist at JPMorgan Your best shot at motivating and retaining your key talent starts with experts Chase. Chan is responsible for who can illustrate the power of a short-term, deferred cash, incentive plan simply economic analysis and research and effectively. That’s us. After all, our best talent is helping you keep yours. to support Chase Private Client See how your peers are retaining their top talent @ www.ebn-design.com as well as a member of J.P. Morgan’s Global Investment Committee. His work takes him around the world to share his insights on the economy and investments. Chan is a member of several forecasting panels, including the Blue Chip Monthly Forecasting panel, BOLI & Deferred Compensation Experts 800.780.4EBN ebn-design.com the National Association of Business Economists Quarterly ©2015 EBN Macro panel and the Reuters, 18 DECEMBER 2016

A Better Budget n previous projections, including “You need to be transparent (continued from p. 1) “They said this is the new normal. interest rates. In addition to and give updates on a quarterly creating achievable goals, or even monthly basis.” That After establishing the The question is: what are we going to do today to make sure we accurate forecasting also transparency also extends budget-creation team, the next can survive tomorrow?” helps with risk management. to how compensation and step is for management to “The ability to forecast bonuses are tied to achieving determine which process works – Scot Thompson Denmark State Bank is a guide to mitigate any budgetary goals. For instance, best for their institution. There significant unforeseen issues,” Gall noted that sometimes a are two general methods used n Schalk explained. bank may have two mutually to generate a bank budget, exclusive goals – such as according to Marc Gall, vice in the budget if they were not Transparency ROA and asset growth – so president at BOK Financial involved in creating those goals. The second key to identifying the priority of each Institution Advisors, a WBA Another important step building a successful budget goal is critical. “Make sure Gold Associate Member. “One in accurate forecasting is to is executing it throughout the the compensation structure takes the approach of using incorporate trend analysis year, a task which requires and bonus goals are truly tied the strategic plan as a starting in order to ensure accurate, buy-in from everyone in the to the results the bank wants point to build the budget and achievable budget goals. bank. “Everyone needs to have to get,” he cautioned. the other is to start fresh with “There are many times the an awareness of looking for Transparency with each budget,” he said. “So, bank will start with identifying efficiencies and looking out staff at every level of the you can either start with broad the desire to grow the bank for the best interests of the institution is also important, numbers and work through by X percent, but those goals bank,” Thompson explained. particularly when it comes to it top-down, or you can start might be too aggressive Frequent, transparent the importance of reducing with all the pieces and figure relative to what they’ve communication of the goals non-interest expenses. out how to put them together.” been able to accomplish laid out in the budget is the “Invite the line staff to The primary risk with the top- historically,” Gall explained. best way to encourage that come up with ways to do down approach is the potential He recommends spending united effort. “You have to something more efficiently difficulty in getting buy-in more time on the areas where, communicate those goals and reduce cost,” Gall advised. from the staff responsible for historically, the bank has and get buy-in from everyone achieving the goals set down the largest variance from who is affected,” said Schalk. (continued on p. 19)

Thinking about your business is a big part of ours.

PUT OUR TAILORED INSIGHTS TO WORK FOR YOU.

To make confident decisions about the future, middle market leaders need a different kind of advisor. One who starts by understanding where you want to go and then brings the ideas and insights of an experienced global team to help get you there.

Experience the power of being understood. Experience RSM.

rsm us.com

RSM US LLP is the U.S. member firm of RSM International, a global network of independent audit, tax and consulting firms. Visit rsmus.com /aboutus for more information regarding RSM US LLP and RSM International. AP-GL-ALL-FI-0116 DECEMBER 2016 19

A Better Budget (continued from p. 18) A Bigger Piece One of the biggest challenges banks face during the n of the Pie: budgeting process is projecting technology costs. Current Once management has crafted estimates from industry experts project 10 to 20 percent a well-forecasted budget and Budgeting for increases over what banks are currently spending, but there communicated its goals throughout Technology are a host of variables that can significantly impact that the institution, the final key Expenses number. “It’s a challenge to figure out what you’re spending to achieving those goals is on all aspects of technology,” said Gall, citing examples frequent recalibration. such as core conversions and adding new systems. “You n need to make some very broad estimates if you’re embarking on something new,” he said. “Those small changes can have a large impact when Part of the challenge with projecting technology taken in aggregate.” As costs is the variance between what customers see and with transparency around what the bank needs to invest in on the back-end. Schalk compensation, all staff need to explained that technology is divided into two components: understand the specific goals customer-facing and behind-the-scenes. “The larger spend of the institution to avoid I see is the non-customer-facing pieces like cybersecurity concentrating on competing and risk management,” he said. “Some smaller institutions may be able to avoid initiatives. For example, Schalk the higher-end, customer-facing pieces, but absolutely need the risk and cyber cautions against letting intense security platforms.” focus on income generation or One way to bring costs down is to determine the right timing for your institution expense reduction misdirect – not every bank needs to buy technology as soon as it is released into the market. the bank. “You don’t want to “Technology is needed, but you have to balance it out,” said Thompson, pointing out encourage a mix of products that new technology becomes less expensive as it works its way through the market. that is not in line with what “The timing of when it’s right for you as a bank will be different.” the bank wants on the balance (continued on p. 25) Bank ANNIVERSARIES Commemorating Service to Generations of Customers WBA member banks 2016 Anniversaries 2017 Anniversaries Is Your Bank Celebrating a celebrate milestone Congratulations to the Six Wisconsin banks Milestone Anniversary Soon? following banks, which will celebrate milestone If you’re still looking for anniversaries celebrated milestone anniversaries in 2017: ideas on how to commemorate The banking industry has a anniversaries in 2016: 100-Year Anniversaries: your institution’s achievement, long and storied history in you may want to look to the 100-Year Anniversary: » Chippewa Valley Bank, Wisconsin. From being an past for inspiration as you turn » Bank of Prairie du Sac Winter outlawed practice in the 1840s Farmers Savings Bank, toward your bank’s future. 125-Year Anniversaries: » to today’s diverse industry, Mineral Point Wisconsin banks have shown banks have been helping » Peoples Community Bank, no shortage of creativity when » Hiawatha National Bank, Mazomanie Wisconsin consumers buy Hager City it comes to commemorating their first homes, finance » Markesan State Bank landmark anniversaries, their vehicles and achieve their » State Bank of Chilton 125-Year Anniversaries: celebrating with everything business dreams. Remarkably, » State Bank of Florence » Citizens Bank, Mukwonago from special CD rates to nearly half of Wisconsin’s » The American National Bank » PyraMax Bank, Milwaukee autograph sessions with banks have been serving of Beaver Dam » Wisconsin Bankers professional athletes. their communities for over » Woodtrust Bank, Association, Madison However you choose to a century! Wisconsin Rapids Congratulations to all! celebrate, make sure both bank employees and customers have » Let WBA know how you plan to commemorate your bank’s success! Email photos and press releases of your a fun and memorable event! institution’s events to bulletin [email protected] and let the industry join in the celebration! 20 DECEMBER 2016 Updated Resource for Bankers, Directors and Vendors Pre-order your state- • Principal correspondents • Head office banking hours • Key officer contacts • And more… wide directory today! 6 • Board of Directors WBA members will For years, bank employees Pre-order • Fed telegraph name copies by receive a special price of have depended on FIPCO’s • Funds processing/transfer visiting www. $100 per directory on their Wisconsin Financial Institu- information fipco.com order of the American tions Directory for reliable • Location and number of ® or calling Financial Directory . Only information about the state’s branches 800/722-3498. a limited quantity is available, depository institutions. That • Year established so order soon! 5 comprehensive index has been • Financial information You can pre-order your revised into a more streamlined • Association membership copies of the 2017 edition of format: the American Financial • Holding company name this valuable office resource Directory®. This directory and city now by visiting www.fipco.com is ad-free, and features the • Street, mailing address or calling 800/722-3498. same collection of institution of directory listings. Bank information, without the staff will use the directory distraction of advertisements for essential tasks such as and non-bank information. verifying funds transfer Equip Your Bank for The new annual directory information, finding peer has the most current contacts, staying up-to-date on Compliance Success Wisconsin financial institution competitors, and looking up Make FIPCO’s software solution information, including every office hours. depository institution and Information listed for each the most powerful tool in your arsenal branch in the state, listed by institution includes: Compliance and loan city. The handy size (4 ½" x • Charter, institution type burden – and origination 9") includes almost 300 pages • Institution name changes the costs asso- software in ciated with it – » Visit www.fipco.com/training existence that continues to to sign up for a Compliance has the trusted Concierge™ instroductory webinar. mount for WBA Forms financial institutions. Keeping at its core. Accepted as up with new and amended standard by bank regulatory I didn’t know... regulations takes more agencies, attorneys and the resources than ever before. Wisconsin judiciary, the WBA FIPCO Especially at institutions where Forms help banks ensure they hiring extra staff to manage remain compliant in a volatile offered Compliance Concierge™ Mortgage the onslaught of regulatory regulatory environment. responsibility isn’t an option, Here are a few things you it has become increasingly might not know about FIPCO’s important for financial loan and mortgage origination institutions to utilize software and deposit account opening “Yes, I went through a FDIC Compliance solutions. Adding software software suite: exam…thanks to FIPCO and to your compliance toolbox Compliance Concierge… the Compliance Concierge can enhance operational … is the only platform efficiency and let your staff to include the trusted WBA TRID update, the examiner be as productive as possible, Forms built right in. gave us KUDOS!!! while still providing excellent … is a TRID solution that ” customer service. allows you to operate locally With that in mind, FIPCO rather than “be in the cloud.” is proud to offer Compliance … includes TRID Loan Concierge, a modular loan Estimate, Closing Disclosure origination and deposit account and supporting documents. opening suite, capable of Jennifer l TSB Bank, Lomira … offers Freddie Mac and integrating distinct lines of Fannie Mae underwriting and products, including the loan, ULDD delivery interfacing. Contact us today to schedule mortgage and deposit modules. … tracks policy exceptions. a complimentary consultation. The software, designed to … gives you credit report keep your financial institution [email protected] interfacing. 800.722.3498 compliant, is also the only deposit account opening (continued on p. 21) DECEMBER 2016 21 HSAs and Generation X: From Overlooked to Opportunity By Kimberly Sexton • Ease of access. This If you search online for genera- generation carries more plastic tions in the U.S., you will find Ascensus than any other so a debit card copious articles about Baby is critical. Boomers and Millennials. But Kimberly Sexton • Online banking. This don’t forget the generation in generation doesn’t have time to between those two: Generation come into a branch. X. Today, those are the people Generation Xers heavily generally between the ages influence the HSA market of 37 and 51. They represent not doing as well financially as for their future. Add to that, because of the support they lend approximately 64 million they hope to be when their time 66 percent of Generation X to the two surrounding genera- people. In contrast, Millennials to retire comes along. They accounts have distributions, tions. They have higher average and Baby Boomers each make also are the first generation which can be good for financial incomes than both Boomers up about 75 million people. to experience the switch organizations because of the and Millennials. They like Generation X may be the from pensions to defined interchange fees, but bad for messaging that speaks to them most overlooked generation, contribution plans. Add to that, saving for the future. directly. They look for partially because of its size and Generation X experienced two Knowing these key authenticity and real-world the number of years it spans. market downturns early in their characteristics is helpful as you situations they can identify with. But when it comes to the saving years (2000-2002 and develop a plan to market to this And once you have them as a business of health savings 2007-2009), which affected particular group. But what does customer, they are brand loyal. accounts (HSAs), you won’t future growth significantly. Generation X want in an HSA? want to overlook this group. Generation X is perhaps the Just three things: Sexton is vice president at Ascen- sus, a WBA Associate Member. With roughly 40 percent of most flexible generation when • Interest. With the HSAs owned by Generation it comes to receiving information. average interest rate of about (Endnote) 1 X, based on data from the They love in person and they 0.05 percent in many HSA https://www.ebri.org/pdf/ love technology. But most of briefspdf/EBRI_IB_416.July15. Employee Benefit Research accounts, anything better than HSAs.pdf Institute (EBRI)1, the HSA all, they love simplicity. They that is worth the switch. market is one area that Genera- already have a lot on their plate tion X seems to dominate. and don’t have time to sort Marketing to Generation through complexities. Because Consultants to the Financial Industry X is well worth the effort of this, they tend to like Young & Associates, Inc. if you keep in mind some consolidation, which is great key characteristics about for financial organizations. Generation X. It is a generation Having their checking, savings, Strategic Planning stretched thin, sandwiched HSA, and loans all at one place Liquidity Planning between caring for children is appealing to them. and parents. Meanwhile, However, because Capital Planning Generation Xers are wondering Generation Xers are providing Regulatory Assistance if they are doing enough financial support to both Baby to prepare for their own Boomers and Millennials, Stock Valuations retirement and healthcare their savings rate into HSAs Capital Markets costs. They see their parents, is not as high as it should who have largely retired, as be to adequately prepare Internal Audit I.T. Audit Human Resources & ™ Compliance Concierge why FIPCO is proud that Affirmative Action Plans (continued from p. 20) Compliance Concierge comes Lending & Loan Review … comes with the best with the customer service and service around! You’ll always support that has given FIPCO its Quality Control speak immediately with one strong user-friendly reputation. Compliance of FIPCO’s knowledgeable To sign up for a staff or receive a callback Compliance Concierge within the hour for quick, introductory webinar, please friendly and accurate visit www.fipco.com/training. compliance support. To find out more about FIPCO Technology can be less- products and services, please than-helpful if it lacks the contact the FIPCO sales office human element, which is at [email protected]. 22 DECEMBER 2016

Innovation, Identity offer customers those shiny (continued from p. 1) bits while still keeping their accounts with the bank.” “Then, they can form a cross- There are a wide range functional group in the bank of benefits for banks that to work on specific innovative “Innovation choose to partner with fintech ideas.” That cross-functional does not have to companies rather than go group should involve use new technology. Innovation it alone. “The rewards for representatives from all areas can be accomplished simply by defining community banks to focus of the bank. “Innovation, like new processes or organizational structure. For on this and partner are very serving customers, is really example, before the mid-1980s, the idea of “giving substantial,” Vonder Heide away” checking accounts was anathema in banking. the job of all areas of the Today, free checking has become one of the most popular explained. “You’re making it bank,” explained Bob Giltner, methods banks use to begin relationships with new possible for very small or new Chairman, RCGILTNER customers. That was a huge delivery and customer service businesses to do business with Services, Inc. “Some banks innovation that was not technologically driven at all.” your bank in a profitable way.” establish committees or define – Bob Giltner, RCGILTNER Services, Inc. Furnace says lending is also an a specific person to spearhead area of opportunity for these the effort as a way to build partnerships. “Scale is difficult buy-in for the organization to achieve for some community across functions.” It’s also a banks, and deploying technology good strategy to look outside can allow for that scale.” the bank for ideas. Jack Of course, banks must Vonder Heide, president of using their checking account, competitive advantages in weigh the risks with the Technology Briefing Centers, and on the other a customer fintech with a lower cost of rewards of all potential Inc. recommends designating requesting information about funds and established customer partnerships, particularly a high-level bank employee the types of checking accounts relationships in comparison regulatory risk. “You have to as the primary researcher, and the bank offers. “Innovation to non-banks,” said Giltner. put it together in a way that when they find an article about looks at the entire process In other words, banks have passes regulatory muster,” a bank in another state doing and asks where improvements already developed the client Vonder Heide cautioned. “You something innovative, to call can happen,” Giltner said. networks and compliance also need to have a process that bank up. “They’re happy “Look for areas of greatest processes that lie beneath for vetting your partners, to share that information as friction.” Procedural innovation the technology and allow the especially considering most of long as you’re not a direct should be an enterprise-wide industry to function. them are very new.” For most competitor,” he pointed out. effort, too. “Banks should On the other hand, fintech Wisconsin banks, however, Whether an individual start encouraging innovation companies and technology the benefits of establishing or a team is in charge of internally,” Peterson advised. vendors have the expertise a partnership with a fintech innovation at the institution, “Ask your employees to be and products to unlock bank company outweigh the risks the first step is evaluating innovative, no matter what data and leverage it to deepen because of the sheer volume of and updating the bank’s their role is.” customer relationships. “This resources required to initiate processes. “Innovation should will be an area where banks technological innovation solo. be directed to both customer- Team Up for Technology can partner with technology “Many community banks don’t facing and internal operations,” When it comes to the more vendors in the future in order have the resources to go out Peterson explained. This kind visible side of innovation to leverage all of that data and invent new technologies,” of procedural innovation (technology), banks have and make it actionable,” said said Furnace. “What they have involves identifying processes more of an upper hand in the Furnace. If management is a trusted relationship with and procedures that occur market than many think. “If determines that adding or their customers.” simply because they’ve always you step back for a minute and updating technology to the Take a Focused Approch occurred and streamlining them look at the data banks have, bank’s offerings is the right as much as possible. Giltner they know where and when strategic direction to move in, Those established customer recommends constructing a people spend their money,” partnering is a viable option. relationships are the bedrock process map for each of the said David Furnace, CEO of “What fintechs do is create of community banking, and bank’s service processes for Haberfeld Associates. “That’s ‘shiny objects’ for consumers, true innovation requires an products and delivery channels. an incredibly valuable data but because they themselves approach focused on that That typically involves placing asset.” That data, combined are not banks, they still have identity. The first step in the delivery of the product on with the pre-established to work with banks in order determining your bank’s unique one end of a whiteboard and trusted relationship with to facilitate transactions,” innovation ID is to define the need for the product on customers, means banks are Peterson explained. “So banks your appetite for change. the other end, and then filling in a good position to partner can effectively compete by “The first thing that the in all of the execution steps in with technology vendors. educating their customers board of directors needs to the middle. For example, on “The key thing banks need on the types of services they do is decide what kind of one side you have a customer to see is that they have offer, and then partnering to (continued on p. 23) DECEMBER 2016 23

Innovation, Identity based on what they hear or redecorating a branch office (continued from p. 22) What observe from other banks,” or removing a duplicative step fintechs do is he said. “Your customer base from a back-office process. a bank they want to be in create ‘shiny objects’ is where you should go for The most critical component terms of innovation,” Vonder for consumers, but because technology initiatives.” of identity-centric innovation Heide advised. That means they themselves are not banks, Finally, don’t assume is to remember you probably they still have to work with identifying where on the cost when you’re narrowing won’t get it 100 percent right spectrum of innovation and banks in order to facilitate transactions. down your list of ideas to on the first try. “You can’t just implementation the bank should implement. Many impactful decide you’re going to innovate be. Do you want to be the changes are also cost-effective. and suddenly be good at it,” first institution in town with Vonder Heide recommends “The biggest fallacy right now said Peterson. “In order to every new product or feature? forming an advisory group is that innovation is a high- have perfected innovation in Do you want to be a fast consisting of customers to cost effort,” said Peterson. the coming years, you need follower, learning from other help vet new ideas. “A lot “Particularly with branch to start now.” institutions’ mistakes? Or do of community banks make transformation, innovation you want to hold off on change the mistake of introducing doesn’t have to be expensive.” Seitz is WBA operations manager – senior writer. until your customers demand technology initiatives It can be as simple as it? “Once you decide what type of bank you want to be, that will drive everything else,” said Vonder Heide. Next, management must determine which potential 2017 Bank Technology innovations to implement, because in today’s banking Management School environment no one has a lot of room to experiment. March 19-24, 2017 “It’s tough for community Graduate School of Banking at the University of Wisconsin – Madison banks in a time of zero interest Fluno Center for Executive Education, Madison, Wisconsin rates, always increasing regulatory pressure and expenses,” said Furnace. “It’s important to choose wisely, but there are absolutely Linking Technology Management innovations that can make to Bank Performance community banks more The school has been divided into two core areas of profitable.” Winnowing down study—the business of banking and strategic technology the list of possibilities should management. revolve around the bank’s Topics include: stakeholders. “Innovation • Introduction to the Business of Banking should be focused on where it • Bank Profitability Analysis can make the biggest impact • Asset/Liability Management on the bank’s stakeholders: customers, employees and • Bank Regulatory & Competitive Environment shareholders,” Giltner said. • IT Project Management “Ideas should be prioritized • Vendor Management Other GSB Programs: based on the ratings of value • Leveraging Infrastructure and Emerging Technologies Graduate School of Banking for these stakeholders.” • IT Disaster Recovery & Incident Response Planning • Information Technology Risk Assessment Human Resource To maximize value for Management School • IT Exam Preparation Hotspots shareholders, return on Bank Technology the investment must be part • Hacking Security School of the decision-making • Strategic Technology Planning in Banking Financial Managers School process when selecting ideas Bank Management Forums to implement. “It’s trite Online Seminar Series but it’s true: it has to be Visit gsb.org to this section ROI,” said Furnace. “The world of innovation is so broad, at the end of the day it has to contribute to your bottom line.” To incorporate Educating Professionals, Creating Leaders 800-755-6440 | gsb.org the customer perspective, 24 DECEMBER 2016

Does your insurance company offer protection for your family pet?

WEST BEND DOES.

West Bend also offers a discount just for members of the Wisconsin Bankers Association.

Call an Official Supplier of the Silver Lining® to find out what else West Bend’s Home and Highway® has to offer.

Visit thesilverlining.com for the name of the agency nearest you. DECEMBER 2016 25

Empower Consumers, Strengthen the Banking Industry By Mike Semmann Don’t miss out on this Last year, WBA introduced the free opportunity to magnify Wisconsin Bankers Foundation Association the work your bank does to its member banks. Created Update to educate your customers by your trade association, Michael B. and community. Join the the Foundation is a public Semmann MyMazuma community today charity with the mission of by creating your account at empowering consumer www.MyMazuma.com. financial decisions through » www.MyMazuma.com If you are interested education and research. I’m mazuma? “Mazuma” is a slang in helping the Foundation proud to announce that the term for money, specifically build the financial future of Foundation’s flagship initiative cash, used most often by users to bookmark resources Wisconsin, our status as a is moving into a new phase. teens and young adults. The and follow their favorite public charity means your Banks and other financial term comes from early 20th providers, as well as unlocking contribution is 100 percent literacy educators now have century Yiddish, from the the ability to rate and review tax-deductible. The Foundation access to a new online resource Hebrew word m˘ezummˉan, resources. Those ratings also has several sponsorship that will amplify their message meaning “to prepare.” We then help other users find opportunities available for and reach: MyMazuma.com thought that made a good fit the best resources to fit their 2017, including the popular has officially launched its for a website designed to needs. On the provider side, Reading Raises Interest Kits beta website! Now open to the connect consumers with users (like banks) use their and sponsoring teachers to public for using and testing, resources that will help them accounts to enter resources attend the National Institute MyMazuma is a one-of-a-kind secure their financial futures. onto the side for consumers to of Financial and Economic hub for financial education Split into two sides, find. Your account also gives Literacy. Please contact me resources. Those resources the website offers unique you access to analytics and for more information about can range from in-person benefits for consumers and tracking information, such as some exciting upcoming seminars for first-time resource providers. On the search terms used on the site, opportunities to get involved. homebuyers, classroom consumer side, users are able the number of click-throughs Semmann is WBA executive visits to promote saving, to quickly find answers to back to your website from vice president – chief operations educational videos and articles, their money questions using a specific resource, and the officer and executive director or services like tax preparation the search tool, which locates average ratings your resources of the Wisconsin Bankers and credit counseling. and sorts resources based on receive. Eventually, aggregated Foundation. He can be reached Now, I’m sure you’re topic and location. Creating demographic metrics will also at [email protected], wondering: what the heck is a consumer account allows be available. 608/441-1206.

A Better Budget (continued from p. 19) n to have a better result.” No strategic planning, it is sheet,” he said. “On the expense “In the past, budgets were more matter how carefully planned important to be flexible. There side, reduce repetitive processes of a guide than set in stone, and well-articulated, the may be many paths to achieve a versus reducing a person so and that’s even truer today with bank’s budget should never single goal.” Thompson urged you don’t lose expertise.” all the uncertainty.” be so rigid it doesn’t allow bankers to keep in mind the Once management has – Kevin Schalk for adjustments. “In the past, goal of a budget: to make the crafted a well-forecasted Baker Tilly budgets were more of a guide organization stronger and better, budget and communicated n than set in stone, and that’s even if that means making its goals throughout the even truer today with all the substantive changes. “Bankers institution, the final key Thompson says that’s why they uncertainty,” Schalk explained. like myself really need to look to achieving those goals reforecast every month. “There Ultimately, the budget is a at why we would wait for is frequent recalibration. are variables that come up that tool for management to use in another bank to buy us to do “Variance to budget reporting will positively or negatively achieving the bank’s longer- something that makes long- is important,” said Gall. “Look impact your year-end,” he term strategic goals. “The term sense for the bank,” he at those lines early in the year, explained. “That’s why we budget is a one-year focus said. “Is it something we could because if you end up being look at it on a monthly basis, that is a component of the be doing ourselves right now?” way off budget early, it’ll only so we can see where we’re strategic plan, which is usually get worse as time goes on heading and take corrective a multi-year vision,” said Seitz is WBA operations manager – senior writer. without it being addressed.” actions throughout the year Gall. “However, just like 26 DECEMBER 2016

WBA Perspective Industry briefings for Wisconsin bankers

There’s certainly no shortage of information channels in this day and age. You Rose Oswald Poels is WBA president and CEO can find out news from around the globe in newspapers, online and even on your [email protected] | 608/441-1200 Twitter: @RoseOswaldPoels smartphone. If you don’t have time to sift through hundreds of articles and news bytes, here’s what you need to know about what’s going on in the banking industry this month:

Legislative Advocacy Credit Unions LEGISLATIVEADVOCACY Pocan Shares Insights with Settlers Bank CU Cheerleader Eases FOM Rules, Proposes Quadrupling FOM Population Limit

The NCUA has finalized a rule which dra- matically expands field of membership (FOM) regulations for credit unions. After finalizing, CU the regulator launched another proposal which would quadruple the FOM population limit from 2.5 million to 10 million. Additionally, this brand new proposal would allow CUs to draw up customized fields of membership instead of relying on the normal boundaries.

Regulatory Advocacy Congressman Mark Pocan participated in a Take Your Legisla- Two Days, Four Agencies and REGULATORY tor to Work event with Settlers Bank, Windsor. The conversation ADVOCACY One WBA Fall Regulatory Trip to DC between the Congressman and bank representatives was a strong two-way street. Pocan discussed his work in Washington DC and shared his insights regarding the upcoming presidential election and what is likely to follow. The bankers discussed how they meet the needs of their community and the disproportionate burden of regulation on community banks. If you are interested in hosting a similar event at your bank, contact WBA’s Jon Turke at jturke@ wisbank.com for assistance. Pictured (left to right): Pocan and Settlers Bank’s Ed Kinney, David Fink and Tom Spitz.

Careers in Banking Students Explore a Future in Banking at Madison Event Thirteen bankers flew to DC for the WBA Fall Regulatory Trip and met with four regulatory agencies. They spoke to the FDIC, Treasury, CFPB and the Federal Reserve on the EGRPRA process, cybersecurity, regulatory relief and other emerging risks. The overall purpose of this regulatory trip is to inform the senior staff of these agencies about the dynamics of Wisconsin’s banks and the local economy, and educate them on the practical effects on con- sumers of regulation. Thank you to the following bankers who at- tended this event: Morgan Farmer, Park Bank, La Crosse; Joseph Fazio, Commerce State Bank, West Bend; David Fink, Settlers bank, Windsor; Corey Hoze, Associated Bank, Milwaukee; Ryan Kamphuis, Bank of Oakfield;Roxi Maier, Bank of Prairie du Sac; Thomas Mews, First National Community Bank, New Richmond; Rose Oswald Poels, WBA; Charles Schmalz, East Wisconsin On October 18, WBA and the UW Madison School of Business Savings Bank, Kaukauna; David Schuelke, Spring Bank, Brookfield; jointly sponsored an event to encourage college students to Daniel Shepard, Waukesha State Bank; Frederick Siemers, explore a future career in banking. The event featured a panel Rivers Cities Bank, Wisconsin Rapids; Kenneth Thompson, discussion with area bankers and a networking session. Bankers Capitol Bank, Madison; and Jay Vanden Boogart, Horicon Bank. participating on the panel were: Kari Davis, State Bank of Cross Plains, Waunakee; Scott Ducke, The Park Bank, Madison; Kath- For more industry updates like these, sign up to erine Helke Vieau, Associated Bank, Madison; Jeffery Ticknor, receive the WBA Executive Letter ePublication BMO Harris Bank, Madison; and Ken Thompson, Capitol Bank, by visiting your profile on www.wisbank.com (located in Madison. WBA’s Rose Oswald Poels hosted the event. the upper-right corner of the screen). DECEMBER 2016 27 Bankers Marketplace

HELP WANTED a sound and consistent set of policies, relationships; Analysis and evaluation Want to See More Ads? Waunakee Community Bank Want to See More Ads? standards, guidelines and general credit of financial information to determine Visit www.wisbank.com to view a Market President Visit www.wisbank.com to view a philosophy to be utilized in all lending, credit worthiness and loan terms; Cross- We are seeking an experienced, forward- full listing of job postings or for more credit analysis and loan administration. selling bank products to existing clients thinking banker with an acumen for information on placing or responding Establishes and works towards evolving and prospects; Development of strong business development to become our to an ad. industry best practices in credit risk relationships among centers of influence; market president for Waunakee Community management. Basic Qualifications: Strategic positioning within community Bank, a branch of Oregon Community Bachelor degree in finance, business, business organizations; Participation in Bank. This individual will have a unique economics or 10 years of related strategic direction of the loan department; opportunity to motivate a great team Loan Compliance Officer experience. Excellent general leadership, Participation in the senior management of highly talented individuals within a Start your new career adventure in our financial management, negotiation, of the bank. Candidate preferred very successful and high performing 100th year! Bank of Prairie du Sac is a communication, decision making and qualifications include: a bachelor degree organization. Strong lending skills are strong, well-respected community bank human relations skills. Proven experience in a business related field, at least 5 years essential along with excellent relationship that consistently receives high ratings in with loan structuring, risk management, of commercial lending experience, other and managerial skills. Oregon Community the banking world. We are adding a new credit issue solutions and other related banking experience including familiarity Bank is an growing and dynamic community position of Loan Compliance Officer. The matters. Please submit your resume with asset/liability management, strong bank with an exceptional service reputation. banking industry is highly regulated and to [email protected] or mail to business development and relationship 10-15 years’ experience in the banking this position will be dedicated to the First National Bank, Human Resource skills demonstrated by proven history industry is required with exposure to interpretation and implementation of all Department, 111 Jefferson Street, of loan production and loan portfolio managerial responsibilities. The position lending compliance regulations. Waupaca, WI 54981. First National Bank growth, strong organizational skills requires the ability to make decisions Qualified candidates will have at least is an Equal Opportunity Employer. and attention to detail, the ability to independently which advance the goals three years of banking experience exercise independent judgment, and of the organization. Full benefit package. with a bachelor degree or additional Senior Vice President of Business proven leadership and managerial skills. Salary will be commensurate with exper- equivalent experience. A strong and Banking/Commercial Lending This position will also require thorough ience. Please send resume to speotter@ proven background showing drive and Intercity State Bank is seeking to fill the understanding of loan policy, structuring, oregoncommunitybank.com or call initiative demonstrating work ethic and position of Senior Vice President of underwriting and documentation 608/835-3168. ability to work with a team will ensure Business Banking/Commercial Lending. requirements, as well as demonstrated our consideration. Bank of Prairie du Sac Intercity State Bank is an independent risk assessment abilities. Salary will be Credit Analyst has $380 million in assets and delivers an community bank, providing superior commensurate with experience. Full Premier Community Bank is seeking a array of financial products and services. personal attention to the banking benefits package. Applicants seeking a Credit Analyst to assist our commercial Our culture embraces teamwork, quality needs of the citizens and business challenging, rewarding position while and agricultural loan officers located service, integrity, respect and community of the Wausau/Schofield/ providing excellent customer service in our NE Wisconsin locations. professionalism. Apply online at Weston, Wisconsin area for over 60 should submit resume and cover letter by Responsibilities will include analyzing www.bankpds.com/home/aboutus/ years. This a new position for the bank email to bank accounting and strategic customer financial information, preparing employment. Or: Bank of Prairie du Sac, and is responsible for: Maintaining and advisory services partner, BF Solutions, written analysis and loan presentations, P.O. Box 130, Prairie du Sac, WI 53578. strengthening existing loan portfolio; Inc., c/o Andrew Bosshard, abosshard@ and reviewing customer financial Equal Opportunity Employer. Development and management of bfsolutionsinc.net. Intercity State Bank is information to assign a risk rating. new commercial loan and deposit an Equal Opportunity Employer. The ideal candidate should possess Chief Credit Officer a degree in finance or accounting or First National Bank of Waupaca is equivalent work experience as a credit seeking a progressive, passionate, and analyst or lender, an understanding of experienced Chief Credit Officer (CCO) all tax ownership structures, tax returns, to provide strategic leadership of WISCONSIN BANKER audited, reviewed and compiled financial the bank’s credit approval, credit Association Officers: statements, accounting principles, ratio administration, and credit development Cynthia Erdman (Chair), President, Partnership Bank, Tomah and trend analysis, cash flow, collateral functions. Partnering with the senior Frederick J. Siemers (Chair-Elect), President, River Cities Bank, Wisconsin Rapids analysis and loan covenants. Proficiency management team to drive long-term David P. Werner (Vice Chair), President/CEO, Park Bank, Milwaukee in Word and Excel is required, and the strategic growth and success that fully Peter J. Prickett (Past Chair), President/CEO, First National Bank – Fox Valley, Neenah Rose Oswald Poels, President/CEO, Wisconsin Bankers Association, Madison ability to work independently to meet supports our corporate vision, mission Association Board of Directors: lending officer deadlines and maintain and objectives. Essential Duties and Mary A. Bomkamp, President/CEO James F. Mayo, President/CEO a positive, service-oriented attitude. Responsibilities: Leadership, organization, Highland State Bank Security Financial Bank, Durand To apply, send or email resume to development, direction, and day-to-day Dennis P. Doyle, President/CEO Bill McDonald, CEO Sue Mares, SVP-Human Resources, management for the Credit Department Great Midwest Bank, S.S.B., Brookfield Greenwoods State Bank, Lake Mills 230 Mavis Road, Marion, WI 54950, to ensure effective allocation and Thomas L. Jensen, President/CEO Mark Mohr, President/CEO [email protected]. Equal deployment of resources to support First National Bank of Berlin First Bank Financial Centre, Oconomowoc Sang Kim, Regional President – WI/MI Marty Reinhart, President/CEO Opportunity Employer of minorities, the achievement of loan portfolio Wells Fargo, Milwaukee Heritage Bank, Spencer females, protected veterans and management, strategic objectives and the Paul D. Kohler, President/CEO Charles D. Schmalz, President/CEO individuals with disabilities. business plan. Provides and maintains Charter Bank, Eau Claire East Wisconsin Savings Bank, Kaukauna Scott A. Kopp, President/CEO David L. Schuelke, President/CEO Bank of Galesville Spring Bank, Brookfield Stan Leedle, Executive Vice President Ken Thompson, President/CEO Choice Bank, Oshkosh Capitol Bank, Madison Douglas Martin, President/CEO Livingston State Bank, Platteville

Wisconsin Banker is published by Wisconsin Bankers Association, 4721 South Biltmore Lane, Madison, WI 53718; Telephone: 608/441-1200; Fax: 608/661-9381; www.wisbank.com. Eric Skrum, Editor Advertising: (608) 441-1216 [email protected] Send This to Your IT Staff! [email protected] WBA recently switched to a new email service. To ensure you To report a change of address, email us at [email protected]. continue to receive WBA emails, please send the following information The publication of advertisements does not necessarily represent endorsement of those products or services by the Wisconsin Bankers Association. The editor reserves the right to reject any to your IT staff. They will need to "whitelist" WBA and our new advertising or editorial copy deemed unsuitable for publication for any reason. Copy deadline is provider, MailChimp. The IP addresses to use are: eight business days before publication date. Disclaimer: With the exception of official announcements, the Wisconsin Bankers Association » 205.201.128.0/20 and/or 198.2.128.0/18 disclaims all responsibility for opinions expressed and statements made in printed articles and Additional information for your IT staff can be found here. If they advertisements in the Wisconsin Banker. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is distributed with the under- have any questions, please have them contact Randy Molepske, WBA’s standing that the publisher is not engaged in rendering legal, accounting or other professional assistant director – information technology, at 608/441-1212. services. If legal or accounting advice or expert assistance is required, the services of a qualified professional should be sought. 28 DECEMBER 2016

Always your partner, never your competitor.™

Your goal is our focus.

Since 1981, community banks have turned to Bankers’ Bank for innovative products and services to help better serve their customers. Over the years, our product diversification has also enabled us to meet your bank’s ever-changing needs. Because we fully believe in and support community banks by ONLY doing correspondent banking, your goal is and will continue to be our focus.

Madison, WI • Des Moines, IA • Indianapolis, IN • Springfield, IL www.BankersBankUSA.com

Matt Kajewski Jeff Niesen Rob Shetter Brad Stamper 715.271.0937 608.577.8081 815.441.2656 608.829.5540

Member FDIC • Equal Housing Lender