Holding Limited 969 West Wen Yi Road, Yu Hang District, Alibaba Ecosystem 311121, People’s Republic of China Phone: +86-571-8502-2088: Website: alibabagroup.com

Outside Relationships Alibaba Group Holding Limited (A Cayman Islands Company) Outside Relationships Securities Regulation and Regulators Capital Suppliers Customers Stock Exchange Listing Customers Suppliers Capital Regulators Debt Structure Equity Structure Rules China Busines Chinese and Bank Borrowing Debt ( $22.714 Billion @ February 28, 2021) | Credit Ratings (Senior Unsecured Debt): A+ (S&P), A1 (Moody's), A+ (Fitch) Equity Securities Regulation Regulators Global Banks Revolving Credit Facility: Other Bank Borrowings: RMB Unsecured Senior Notes Significant Foreign Exchange and Bank Borrowings Share Ordinary Shares Share Repurchases Telecom and $5.15B (Undrawn), 16.65B, Interest Rate: Short Shareholders US Securities Internet Hedge Interest Rate Derivatives 5-Year U.S. Syndicated 2021 Senior Notes: $1.5B @ 3.125% 2027 Senior Notes: $2.55B @ 3.4% 2037 Senior Notes: $1B @ 4% 2051 Senior Notes: $1.5B @ 3.25% Repurchase Authorized: 32B Shares Program Outstanding: 21.64B Shares and Exchange Information Counterparties Loan: $4B, Interest Rate – Interest Rate – LIBOR + Term: 3.4%, Long Term: Equity Capital 4.4% Weighted Average 2023 Senior Notes: $700M @ 2.8% 2031 Senior Notes: $1.5B @ 3.25% 2041 Senior Notes: $1.0B @ 3.25% 2057 Senior Notes: $1.0B @ 4.4% Authorized: $6B Record Holders: 189 Softbank Commission Services Working Capital Financing LIBOR + 85 Basis Points, 95 Basis Points; Expiration: 2022 (American Depository Receipts in U.S.) Commercial Professional 24.9% Securities Law Ministry of Maturity: May 2024 Maturity: Unspecified Maturities: 1-5 Years 2024 Senior Notes: $2.25B @ 3.6% 2034 Senior Notes: $700M @ 4.5% 2047 Senior Notes: $1.75B @ 4.2% 2061 Senior Notes: $1.0B @ 3.25% Banks Services Firms Disclosure and Industry and (Bank of China, Reporting Information Goldman Sachs, People Integration Technology and Research Finance and Accounting Corporate Matters PWC Joseph C. TSAI Requirements; Anti- Technology Wing Lung Bank, Governance 11.9% Bribery Law Record Talent Acquisition Administration Algorithms (Audit Services) (MIIT) China Citic Bank Board of Directors Accounting and Internal Sales and Marketing Supply Chain Keeping Telecom and International) General Chinese Daniel Yong (C) Kabir Misra Wang Ling Martello Controls Requirements Internet Information Database Branding Manufacture Supply Influencers on Jack Yun Ma Business Regulation Corporate Affairs Mainstream Securities & Services Eric Ziandong Jing E. Börje Ekholm Talent Development Treasury 4.8% Regulation, J. Michael Evans Technology Infrastructure Intelligence Design and Planning Social Media Futures Platforms: including Licensing Facilitation of China Jerry Yang Maggie Wei Wu Financial Reporting Procurement Commission of and User Engineering & Construction Media Management TikTok, T. Rowe Price China Retail Sales Walter Teh Ming Hwauk Compensation E-Commerce Verification; Privacy Joseph C. Tsai Chee Hwa Tung Tax Professional YouTube, (via E-Commerce Platform) Market Development and Logistics Associates Securities Law and and Anti- Commerce Facebook, Information Technology Operations and Services 2.14% Disclosure Defamation Customers FP&A Expansion Instagram Financial and Business Senior Management Maintenance Reporting Protection Benefits Customer (Promotional Services) Support to Merchants Judy Tong Sara Yu Fan Jiang Insurance Direct Sales BlackRock Fund Requirements Advertising (Short-Term Loans, Subsidies, and Chairman and Chief Executive Officer Chief People Officer General Counsel Integrated Management Cloud Operating System Advisors President of Investor Relations International Olympics Customer Experience Duberstein Services Brands Waivers of Platform Technology and 2.06% New York Stock Li Cheng Jessie Zheng Employee Engagement Group (Lobbying Fees, Annual Service Fees and Joe Tsai Tmall Big Data Analytics Exchange State Chief Technology Officer Chief Risk Officer and Chief Platform Legal Affairs Online Marketing Customer Service Retailers Logistics Costs) Executive Vice Chairman Risk/Platform Governance Services) The Vanguard Listing and Administration Cross Border & Governance Officer Services for Market Jeff Zhang Luyuan Fan Artificial Intelligence Quality Assurance Group Maintenance Rules Taobao Consumer Insights, Maggie Wu President of Chris Tung Risk Strategy Simpson Regulation Global Retail President of Culture Legal Affairs Mobile Commerce and 1.94% Marketing, and Channel Director and Chief Financial Officer Intelligence Chief Marketing Officer Thacher; Hong Kong (SAMR) Commerce Individual Digital Media & Internet of Things Integrity and Compliance Online Sales Platforms Product Authenticity Management Services Sullivan & SSgA Funds Exchanges and Antitrust, Suppliers Consumers J. Michael Evans Sophie Wu Trudy Dai Entertainment Advertising (Digital Marketing and Branding for Director and President Chief Customer Officer President of B2B Business Group HR Information Systems Training Security Risk Management Online Sales Anti-Counterfeit Alliance Cromwell (Legal Management Clearing Online Sales and Distribution, Data Services, Content, Lazada New Retail Services for Stock 1.30% Listing and Driven Product Innovation, Maintenance Rules and Internet Small and Exchange Listing) Advertising Individual Channel Management) I nstitutional Medium Regulation, Consumers Operations Freshfields Ownership Patent, including Licensing; Enterprises In-Network Merchant (Legal Services for Copyright and Core Commerce (RMB 214.02 Billion) Innovation Initiatives (RMB 3.29 Billion) Cloud Computing (RMB 13.39 Billion) Digital Media and Entertainment (RMB19.56 Billion) 38.20% and Paid Internet Regional and Registrations and Supply Intellectual Property Stock Exchange Trademark Search Service Global Brands Commitments Alibaba operates the largest retail and wholesale commerce business in the world consisting of Taobao, China’s largest Through Alibaba Cloud, Alibaba Group is the The Digital Media and Entertainment segment Listing) Agencies User Verification Innovation Initiatives are new service and product Registrations and commerce destination with a large and growing social community, and Tmall, the world’s largest third-party online and mobile leverages data insights to serve broad interests of Intellectual Property Tmall Taobao offerings meeting the needs and improving world’s third largest, and Asia Pacific’s largest, Renewals Online and commerce platform for brands and retailers. Over 80% all of Alibaba’s revenue comes from its Core Commerce segment, and consumers through (a) Alibaba’s key distribution Registrations World China efficiencies in the lives of customers and creating provider of cloud computing services, such as Mobile 65% of all of Alibaba’s revenue comes from the China Retail Commerce business unit within the Core Commerce segment. platform, , (b) , and (c) other Commerce Wholesale synergies of Alibaba’s digital economy participants, Infrastructure as a Service (IaaS) or Platform as a Digital Media content platforms that provide online videos, films, Ministry of Global Commerce Business Units including digital navigation, digital collaboration Service (PaaS), which gives users access to and Key Company Data computing power without the overhead of physical live events, news feeds, literature, and music. Entertainment Commerce Manufacturers Customers workplaces, and smart speakers. Share Data Financial Highlights (MOFCOM), Facilitation of China China International infrastructure. It is also China’s largest provider of Business Units Customers Digital and Entertainment Ministry of Tmall Taobao 1688.com Wholesale Sales (via E- Retail Commerce Retail Commerce Business Unit public cloud services, PaaS and IaaS. New York Stock Exchange Results of Operations Finance (MOF), Commerce Platform) Key Distribution Platform Media Content (Including (American Depository World y Movie Watchers Wholesale Music Streaming, Copyrights, Receipts) Revenues: $71.99B General : Third-Party Online Mobile New Products and Services AliExpress and Digital Music Publishing Administration Chinese Buyers Taobao: Online Mobile Commerce Platform Connecting Non- Business Unit of Customs Tmall: Online Mobile Commerce Site for Small Trendyol: E-Commerce Services) Ticker Symbol: BABA Cost of Revenue: Domestic Wholesale Commerce Site for Large Merchants/Individual Sellers Platform in Turkey China Customers and Global Concert (GAC), and Merchants (“Search for Treasure”) Manufacturers Youku: Online, Long-Form China Video Platform that Share Price: $39.88B National Brands and Sellers Attendees Retailers enables users to search, view, and share video content US$232/08 Development Lingshoutong New Retail across multiple devices Operating Income: and Reform Lazada: Southeast Asia IaaS Services (as of 4/23/2021) Tmall Global Kaola.com: Music Listeners $12.91B Commission E-Commerce Platform for amap: The cloud provider hosts and manages IT infrastructure (such Brand E-Commerce Platform for Overseas Earnings Per Share: (NDRC) Overseas Taoxianda: Small and Medium Provider of Mobile Digital Map, Navigation, and as storage, servers and networking hardware that are Manufacturers Enterprises, Regional and Retailers to Import to Chinese Consumers Real-Time Traffic Information Key Content Platforms US$8.87 Investment and Regulation of Brands and Grocery Buying Tmall otherwise ordinarily present in a customer’s on-site data Readers Global Brands center) and delivers them to customers via virtual machines (trailing 12 months) Interest Income: Online Trading for Distributors In-Store Platform with Third- Supermarket: Licenses to Distribute Retailers Freshippo: (VMs) accessible through the internet. Under IaaS, a customer $10.30B Service Operators In-Network Courier Grocery Retail Chain with Party Sourcing Online Grocery Tmall Taobao World: Alibaba Digital and Forward Annual and Platform Small Retailers Tmall Global: needn’t buy the underlying IT infrastructure and instead leases Alibaba Pictures: Video Content Production, Services for Logistics Online Delivery Capability Delivery Chinese-Language E- Entertainment Media Providers, including E-Commerce Platform for Overseas it and pays rent on a per-user basis by the hour, week or Promotion, and Distribution, IP Licensing, Theater Dividend: None Income Tax: $2.90B Customers Commerce Platform 3rd Party Merchant Retailers to Import to Chinese Consumers month (or via the amount of virtual machine space they use), Ticketing Management, and Data Services (Well-Known Content Movies Include: Mission Impossible 5: Mysterious Nation, Licensees Market Capitalization: Verification, Goods Couriers Wholesale Commerce giving the customer complete control over the entire Net Income: $19.82B : Teenage Mutant Ninja Turtles 2, Star Trek 3) Sold Online, infrastructure (i.e., virtual data center in the cloud) US$620.10B Cross Border & E-Commerce Platform in with Consumer Opt- Digital Media Financial Condition Global Retail Focus in and Hong Kong Hang Seng Outs of Personal SF Express Elastic Computing Commerce DingTalk: and Information Use, Lingshoutong: Wholesale Commerce Daimai: Online Ticketing Platform for Live Events Ticker Symbol: 9988 Total Assets: Customers Digital Workplace for Sharing Entertainment and Unreasonable Connect Fast-moving consumer goods Databases/Middleware Products (Taopiaopiao) $185.43B 1688.com: Alibaba.com: and Collaborating Suppliers Share Price: Restrictions on Lazada Wholesale Marketplace (FMCG) brand manufacturers directly to International Online Merchants Shentong small retailers via digitization HK$224.60 Total Liabilities: Wholesale Marketplace Storage Book Express Licenses to Distribute (as of 4/26/2021) $61.20B Mobile Apps Individual Publishers Customers Network Virtualization Services Xiami Music: Music Streaming and Digital Music 3rd-Party Digital and Cyberspace Logistics Service Local Consumer Services Online Publishing Services and Authors Resources 70 Million Entertainment Media Long Term Debt: Administration Delivery Route Inventory and Supply Large-Scale Computing Services Content Employees: 117,600 $16.99B Regulation of YTO Express AliExpress Optimization Chain Management Music Information Warehouses and Services Warehousing Solutions Fengniao Proprietary Security Shuqi: Publishers Equity: $122.95B Services Through Global Koubei: Restaurant and Fliggy: Logistics: Online Literature Distribution and Reading Platform and Distribution Centers: Mobile Internet Consumers One Stop Shop Cainiao Post Local Services Guide Platform Online Travel Platform Motion Picture and TV Applications, Local, On-Demand Management and Application Services Musicians None Cash Flow Logistics Network of Lockers and Smart : Acting, Writing, including User ZTO Express Delivery Network for Infrastructure Platform Supporting Segment Tmall Taobao Pickup Stations Brands and Cash Flow from Verification and Facilitation of Services Food, Beverage, and Big Data Analytics Platform Directing, Production, World Data Technology for Digital Media and Film Studios Merchants: 250,000+ Operations: $25.51B Personal Data International Retail Sales Cainiao Logistics Service Grocery Ele.me: and Technical Crew (via E-Commerce Platform) Entertainment Protection; Overseas Order Tracking 2-Hour Package Leading, On-Demand Delivery and Local Services Digital Products and Services Competitors Machine Learning Platform Services Prequalified Procedures for Cash Flow from Chinese Services Pickup/Delivery Service Platform for Food and Grocery Digital Media Competitors Actors, Suppliers: 2M+ Information Content Yunda Alexa (Smart Speaker) Investments: Customers IoT Services NetEase Cloud Directors, Censorship Zenodo Tencent Music Consumers in China: ($15.26B) Online Music Writers, and Internet Tmall Global Infrastructure Platforms Supporting Segment Core Commerce Competitors Apple HomePod (Smart Speaker) Cloud Computing Competitors Music 780M Literature Music Film Crews Cash Flow from Content China Rest of World Chinese Google Nest (Smart Speaker/IoT) Web Services (AWS) Consumers Outside Financing: State Customers Maoyan iQiyi Coupang Made-In-China Qurate Retail Best Buy Music China: 180M $10.01B Administration Facilitation of International : 33-Owned Online Movie Digital Media Alimama: Marketing Group Esri ArcGIS (Navigation) Google Cloud Platform (GCP) Music of Radio, Film, Wholesale Wholesale Sales Unconsolidated Related Alibaba Ticketing Distribution Platform and Television Services and Data Formerly Liberty ASOS Key Comparisons Buyers (via E-Commerce Platform) Party; Provides Payment Cloud: JD.com Walmart (SARFT) Management; Operates and Financial Services for Interactive Company Google Maps/Earth (Navigation) Microsoft Azure Hangzhou Lianluo Interactive Tencent Video In Over 190 Cloud Software vs. Warehouses: Unlike Amazon, Alibaba Regulation of Taobao Ad Network Merchants on All Alibaba Information Technology Digital Media Countries Payments Processing Computing holds no inventory and owns no warehouses. Instead, Producing and Exchange (TANX) Platforms; App ExportHub Pinduoduo Amazon eBay IBM (Digital Workplace Services) Cisco Metapod Digital Media and Entertainment Distribution Platform Broadcasting Services it has created software platforms that facilitate the Financial (Wealth Management Products, Audio/Video exchange of goods and services. In this regard, Technology Microfinancing, Insurance) Programs via the Alibaba is like eBay in bringing together buyers and Internet, including Service Digital sellers without ever touching the merchandise. Production and Customers Digital Financial Services Logistics and Supply Consumer Information Sales of Smart Digital Collaboration Cloud Operating Permits (Wealth Management Products, Chain Management Services Platform Navigation Computing Payments Speakers Workplace Services Search Engine: Alibaba maintains an important and Content Microfinancing, Insurance) Services (Specializing in Food) Services Services relationship with Baidu, which operates China's Provider Processing Cainiao leading search engine. Alibaba blocks Baidu's spider Verification; Foreign Financial Institutions and Koubei Customers Individual Modern Enterprises Cloud Film Licensing; Logistics Third Party from indexing Alibaba’s Taobao and Tmall online Chinese Financial Insurance Companies Consumers Consumers and Organizations Computing Public Sector Industry Regulation of Partnerships Through Which Merchants Consumers Restaurants Mobile App platforms so pages from these websites do not Services Customers As Marketers (Smart (Digital Workplace Customers Customers Customers Internet Publication Merchants Financial Services are Offered to At Scale Developers appear in Baidu search results. As a result, shoppers Individual Customers Collaborators) Speakers) must go directly to Taobao and Tmall to search. When a customer does a search on Taobao and National Medical Products Cyberspace Administration Ministry of Culture and Tourism Ministry of Transport; Ministry of Public Security SAMR Pricing People’s Republic of China State Council Ministry of Finance; State Tax Administration State Administration of People’s Bank of China Labor Ministry of Human Resources & Social Express Tmall, ads from merchants appear alongside search Administration (NMPA) Regulation of Internet News Information Regulation of Internet Culture Activities State Post Bureau Internet Regulation of Internet Security, Consumer Consumer Protection Regulation, and Regulation of Pricing (Origin, Marking, and (STA); General Administration of Customs Foreign Foreign Exchange (SAFE) Payment Regulation of Non-Financial and Security Services, including Approval of (e.g., Gaming, Cartoons, Delivery Including Maintaining and Reporting including “No Reason” Returned Specifications; Prohibition on Foreign Investment Tax Institution Payment Services; results, similar to Google, which makes a significant Regulation of Internet Drug Regulation of Express Security Protection Foreign Tax Regulation Concerning Enterprise Income Tax Exchange Regulation of Foreign Currency Services Social Labor Contracts for Full-Time Employees, Minimum Information Services, including Websites, Blogs, Apps, Forums, Instant Performances of Plays), including Services Delivery Services; Courier User Logs and Cybersecurity Goods, Trademarks and Anti- in Listed Industries; Regulation of Foreign (25%); Value Added Tax on Services (6%); Exchange; Dividend Anti- Money Laundering Wage Regulation; Social Insurance, Pensions, amount of its revenue through online advertising. Investment, Insurance © 2021 Provider Qualification Certification Messaging Tools, and Webcasts Permitting Service Operating Permit Emergency Response Plans Counterfeit Goods Investment in Restricted Industries Consumption, Import and Export Taxes Distributions Regulation Housing Funds, and Medical Insurance Regulation www.onepagethinking.net April 2021