box hill institute annual0 report6 Table of contents

Vision, Mission, Values & strategic platforms 3 president’s message 4 CEO’s Message 6 governance 10 secondary schools Extended campuses 14 Summary of number of persons employed 15 management structure 16 Performance summary 18 senior executive director 24 Government 28 industry and community relations 30 international 32 organisation development 34 chief finance officer 38 Teaching and apprentices 44 Teaching, Innovation and degrees 46 Teaching, Students and Degrees 48 learning and Academic affairs 50 campus services 54 teaching centre reports 56 service centre reports 72 Compliance index 83 financial reporting framework 87 consolidated financial report 88

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

the

the

staff as

our in

its within

our

the

on of

well

in role

in

be as costs

and

lies

most

Institute’s Institute’s

will

and

globalised

needs the

the the

future staff

excellence leadership of

risks

products

s and all

make

for

our Our

of m to

increasingly

employment facilities,

an focus associated

students

or in

development art business. maintain

its reputation Institute the

The

a to

of the

and

core the study

of

with flourish need

clients. manage

we state allows

future will

and

Institute’s creative

their opportunities management

policy,

business

the provide

and

to is Institute

and to

potential

efficient Hill infrastructure

order

trategic platfor Managing business performance Sound business performance will ensure Box Hill Institute’s long- term financial viability. Leaders globally Box Managing students and customers will maximiseWe our position in the marketplace developing by corporate a and students for environment learning positive a approach Managing capacity and capability The Managing business growth entrepreneurial, being as recognised is Institute Hill Box innovative S Leaders learning in Learning Leaders relationships community in Institute Hill Box training, and education vocational in leader a As will with work a range industry of and educational partners to strengthen its position and maximise to both the education and Leaders technology in In employment and programs to capitalise on business opportunities and support support and opportunities business on capitalise to programs government students vocational education and training sector. The Institute must build build must Institute The sector. training and education vocational itson reputation and new respond to business opportunities predominantly related our to targeted industry areas. education and training marketplace. Similarly will we give our students the vocational resilience they need sustain to lifelong careers in a globalised economy. corporate business opportunities. service use technology of in innovative teaching and service delivery. future needs employers. of available resources. This provides a positive learning and working working and learning positive a provides This resources. available environment for both staff and students. capacity and commitment supporting to high quality learning to our local, nationaland international communities and within the Institute.

people

nurtures

responsible secondary

and

reasonable

empowers

and

achievers, and

attracts

employers, fair

that

with

rewarding industry,

participation people

and

of staff, of learning programs, our environment

providing

Government, encourages

recognising by

working

thoseto serve we and each other.

a

by with

which which consistently inspires mutual respect and

in everything adopting by do, we the highest which contributes our to growth as individuals and a through fairness, honesty, transparent communication

for the wellbeing our of diverse community and provide

and well educated people capable of making productive productive making of capable people educated well and contributions leaders in vocational education, training and services.

give them the opportunityexcel to in the global employment market Vision, Mission, Values & Strategic Platforms schools and the local community which are mutually beneficial. outstanding performance. development Continuous environment and systems. Partnerships risk taking, creativity and innovation. Equity & access • to another. Excellence professional standards. Learning Service students, to other customers, the community and one Achievement • provide to industry and the community with highly skilled Values community. Integrity and trusting relationships. Accountability Mission The missionof HillBox Institute is centredon students, skills and staff.The mission is: • provide to students with a positive learning environment and Box Hill Institute will be recognised as Australia’s No. 1 global global 1 No. Australia’s as recognised be will Institute Hill Box vocational education and training provider. Vision exerciseto initiative and responsibility. Leadership maintaining a balance between our personal and professional lives. Teamwork opportunities participate to and excel merit. on Caring President’s Message

Associate Professor John Rasa President Box Hill Institute Board

Box Hill Institute took vocational education and training to the next level in 2006. As well as reaching the finals of the Victorian Training Awards in the Large Training Provider of the Year category for the sixth year in a row, we were also recognised as Australia’s best exporter of education and training at the Australian Export Awards. This is the first time a TAFE Institute has won this prestigious honour, normally awarded to universities. This recognition at both state and national levels acknowledges the enormous commitment and dedication of Chief Executive Officer John Maddock, the Management team and all the staff at Box Hill Institute. I also acknowledge the work of all my colleagues on the Board including our new member Glen Walker. With the introduction of the Education and Training Reform Act, the Box Hill Institute Council has now become the Box Hill Institute Board. The new Board has spent some time this year considering the impact of the new legislation on the Institute’s operations. We have had a strong focus on governance issues, especially in relation to Box Hill Institute’s growth as a domestic and international education organisation. To ensure we are meeting international standards, we undertook additional governance training from management specialist Malcolm Irving at Macquarie University and covered areas such as strategic planning, strategic financial skills, risk management, tendering and competition policy. While it is excellent that Box Hill Institute is growing so rapidly, along with new major projects and opportunities comes greater accountability and more attention needed in risk management and governance. We are facing many challenges related to the diversification and expansion of the Institute’s operations especially in the international arena. We have signed several multi-million dollar contracts with international partners that will have a significant impact on the Institute in future. The Board is looking closely at how to manage our capacity to deliver on these agreements. In relation to this, we are proud of our investment in professional development of our staff through funding the completion of masters degree programs and other teaching qualifications. The Board has been very pleased with the performance of the Institute during 2006 especially in realising the goals and aspirations of the 2003-2007 Strategic Plan. We must now focus our attention on developing the next five-year Strategic Plan. The Institute was able to respond to newly-released Commonwealth and State Government directions focusing on increasing workforce participation in certain groups: mature age workers, those without formal Year 12 qualifications and priority industries such as ICT. Box Hill Institute, with its skills focus, is well placed to cater for these groups. Being recognised as the new Specialist Centre for Information and Communications Technology was a particularly pleasing achievement in 2006. In combination with our Specialist Centre designations for Biotechnology Training and Services to Small to Medium Enterprises means we are at the forefront of delivering skills training in these growth areas.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS This year has also seen the consolidation of our bachelor degree programs in Biotechnology, Applied Music, Computer Systems (Networking) and the addition of a new degree in Hospitality Management. We are now firmly established as a provider of choice for those seeking vocationally oriented degree options. We are also focusing on the needs of industry through the development of short courses in specialist areas such as biotechnology. Box Hill Institute is proud of its commitment to social responsibility and corporate citizenship. We won the Yarra Valley Award for Excellence in a Large Business at the Whitehorse Business Group’s Annual Excellence in Business Awards. It was also pleasing to see that we have completed the fundraising and construction of the House for Homeless Youth. Our proven record in delivering industry-relevant and timely skills training, and our continued investment in infrastructure and innovation, demonstrates our commitment to making an important contribution to up- skilling today’s workers, educating tomorrow’s workforce and supporting the Government’s focus on strengthening Australia’s skills base as an essential component in maintaining a strong labour market and economic growth. I thank my fellow Board members, Chief Executive Officer John Maddock, our Management team and all our staff for their dedication and commitment over the past year. Finally, it is with great sadness that I note the passing of Glenn von Bibra during 2006. Glenn was first appointed in January 2001 and served on Council for 5 years prior to his death in February 2006. He was a Ministerial appointment on Council for his expertise, knowledge and connections in the Hospitality Industry. Glenn’s premature death was a great loss to Council, both personally and professionally. He made a substantial contribution to the Institute and his relationship with Management was always friendly, professional and supportive. He gave outstanding service to Box Hill Institute and the Council in particular through his role as Chair of the Committee overseeing the development of Building 8 and as the Audit Committee Chair. He will be sadly missed. associate professor John Rasa President Box Hill Institute Board CEO’s Message

John Maddock Chief Executive Officer Box Hill Institute

In 2006, Box Hill Institute experienced strong growth in its program delivery, industry alliances and international partnerships. This means we can now offer training and education of an even higher standard to students, with increasing opportunities for industry experience and overseas study. In addition, our expanding list of industry clients demonstrates how employers are turning to the vocational education system to fulfill the training needs of their workforce. Such recognition is the result of the hard work of all staff, who seek to promote educational excellence based on sound learning principles and professional teaching practices. In 2006, Box Hill Institute delivered more than 7.71 million student contact hours of training, which amounts to a 4.5 per cent increase on the previous year. Degree enrolments jumped 153.9 per cent representing a great vote of confidence in the Institute’s new bachelor degrees. The popular VET in Schools program also saw an increase of 37 per cent. At international level, inbound student enrolments grew by 31.6 per cent and offshore training by 22.1 per cent. The Institute met or exceeded all its targets as per the Performance and Funding Agreement with the State Government. Our financial performance remained sound with a significant operating surplus and a solid working capital. These results continue to demonstrate that the Institute manages its financial resources and reserves prudently and that we can fund our strategic initiatives in line with our strategic plan. Local achievements This year has seen Box Hill Institute receive wonderful media exposure through the Network Ten television show ‘Jamie’s Kitchen’ with the Fifteen trainees undertaking their training at Box Hill Institute. We were fortunate also to launch the upgraded $1.2 million TAFE TV studio with former Education and Training Minister Lynne Kosky presiding over the opening ceremony. We were also named the Specialist Centre for Information and Communications Technology (ICT) in addition to our Specialist Centre status for Biotechnology Training and Small to Medium Enterprises. Minister Kosky announced in October that Box Hill Institute, together with Melbourne East Group Training (MEGT), had been chosen to manage a Skills Store in the Eastern suburbs. This Skills Store will create an extra 380 TAFE places for people to learn a trade, undertake new training or increase their existing skill levels. In late 2006 the Victorian Government committed $4.5m, matched by Institute funds, towards the establishment of a Nursing Skills Centre of Excellence. Our partners in this initiative are Deakin University, Epworth Private and Eastern Health. During 2006 we opened the refurbished Fountains Restaurant that will better enable us to service corporate clientele and community as well as providing up-to-date training facilities for our students.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

at

of in

to

Arnot

Twenty- ABC

the

theatre further the

Kirkwood the the

Jean

and Young

This Institute

the

won won the fellowship

program. musical

participated the

at partners:

Canada, won

Fashion

in also and

study of Brown

$10,000 programs. students

GEN

to

a

Beales exchange

Powell) staff

our Miles States,

won and

Masters

(Sam

Technology exchange with

Elizabeth of United

scholarship student

Year

management

a Wearne

international students

the

the

its Australian in

won of

Jaye event

student

Institute

relationship the

international

and

at Institute engineering

our

Person College

student studies

Clement

other Hill Year Alberta

(GEN)and

the and

Box

Community Services and Health Industry Training Awards Fashion student Melissa Student Mahony won Designer of Hospitality Fashion Ashlee Library Electronic Deanna O’Brien and Filomena Bolgi awards at won the Innovative Most Innovation Product Award, and Tertiary Business in EngineeringWomen Scholarship Memorial Fellowship Lasalle-Sia College Arts of in Singapore Australasian Award Design Wool Young study in Italy Achievement Australia National Awards

n n n n n n n Awards & Recognition Awards This year Box Hill Institute was with honoured the following awards: The Microsoft Award at EducationAustralian the Export for ourAwards, international activities. Victorian Governor Export Award. for Excellence Award Valley inYarra a Large Business at the Whitehorse Business Annual Group's Excellence in Business andAwards, finalist for Award for the CorporateMayoral Citizenship. Finalist at the Victorian Training for the Awards sixth year in a row. VisionAustraliaThe Making a DifferenceAward. Box Hill Institute students collected the following accolades: In Box Hill 2006, Institute hosted eleven overseas students, two staff and four family members through the Global Education Network three GEN strengthened Community Southern EducationTechnical also in Singapore. had staff We and student exchanges with Vitus Bering Denmark and Salt Lake Community College in the United States.

of

in

as

in

and

to in

step

our

publicly result well

a

for nursing as volunteer Epworth

Army students. subsidiary,

Malaysia

gain demand

US

as

many

its Jackson to exciting

involved

Scholarship,

new extended companies and

Properties with

an Scholarship, formal

and to with

the Arabia, –

pathways Salvation

awarded

worldwide

Andrew have floristry

growth Emaar scholarships:

Truck the Cameron included continued

nursing.

to biotechnology

Saudi Games

of & to overseas

and

agreement

changes included

high

with stronger

year and

Bird our

Victoria

Campus an

Car of Systems over

International to

the in

TAFE

year

China,

this

number training University

RSM

the only signed Cisco Raffles

hospitality

legislation Budget

benefit handed agreement

Lanka, to we

the

record

graduates management Commonwealth

a Deakin programs during from

Sri

Technology

development

great delivered

house level, were the

accommodate

of

Fiji, the Scholarship, lucrative with

we degree the

a be Paleo

programs Scholarship,

will

with Scholarship, Government projects

training

students

with

hospitality, will

Chile, with

2006,

in and successfully signed administered

Nursing

TAFE

bachelor capital

projects international

This

company

fields. overseas partnership

also also also Victorian

an

March

Whitehorse

International achievements At Australia,Paleo Technology million $6 worth AUD five over arrangements years. campus arrangements with countries such as Vietnam, Singapore, Colombia, Thailand. and We In organisations including Adidas, PT Freeport Indonesia, Motorola, Venetian Sands Corporation, the InterContinental the Group, Development AgencySingapore Workforce and the Thailand Department Skills of Development. projects. We will give biotechnology students the chance real-life on work to listed are also partneredWe with Salt Lake Community College as the Australian arm InnovaBio, of enterprise a student-run that provide opening the Kuwait Campus for women. Our teachers staging this event. world long-runningThe project was House for Homeless Youth completed TAFE 2006. November, Our existing degree programs 2006 saw continue the first grow. to simulation ward and a new facility for our building apprentices. These both the Scholarship and the Rotary Club Box Hill of Central Fashion Scholarship. Major for us. Our CleaningANZ Scholarship, Wayne Systems Scholarship, City of Memorial Scholarships, Rotary Club Manningham of Indigenous momentum Hannanprint Eastern students We n Floristry students Vanessa Boer and n Teacher of the Year – Viv Axton (Centre for Kathleen Farrell won prizes at the Melbourne Biotechnology & Animal Studies) International Flower and Garden Show n Team of the Year – E-counselling Team – n Music student Peter Evans won the Margaret (Centre for Student Support) Schofield Memorial Scholarship n Leadership Award – Fifteen Melbourne n Floristry student Jacinta Harding won a silver Team (Centre for Hospitality and Tourism medal at the WorldSkills competition Studies) n NEIS program participant Emily Clark won n Management Award – Fashion Team Best Home-Based Business at the Australian (Centre for Media, Design & Arts) Home Based Business Awards n Corporate Citizen Award – Jointly awarded n Visual arts student Lisa Czapnik won the to Helen Alberico (Centre for Hair, Beauty Rotary Club of Box Hill Stoll Trust Award & Floristry) and the Chance 2 Cook Team – (Centre for Hospitality & Tourism Studies) n Broadcast television student Scott Thorneycroft won the Network Ten n Vision and Mission Champion – Sue Blair Scholarship in Broadcasting (Centre for Hospitality & Tourism Studies) n Fashion student Monica Singh won silver in Staff and students from various Centres the National Jeans for Genes Competition organised fundraising functions for many worthy causes including the Tsunami victims, Wigz for n Nicola Watson fronted the band that won Kidz, Scope, Shave for a Cure, the Bone Marrow the PBS FM Festival of Song Foundation, Guide Dogs Victoria, House for Homeless Youth and numerous other charities. n Work education student Raymond Scott won three gold medals at the Special Olympics Our strategic partnerships with companies including Sidchrome, Aveda, Bakers Delight, n Refrigeration student Tom Marshall won GSS and Unigraphics continued to run the Air-Conditioning and Mechanical successfully. These partners and many others Contractors’ Association Training have supported our students with donations Achievement Award of equipment, supplies, scholarships and other forms of sponsorship. n Floristry students Giang Truong, Julie Martella and Vesna Trajanovski won prizes at In closing, I want to thank the Board, our the Interflora Accredited Training Provider dedicated and committed staff, our industry and Challenge community partners and sponsors both locally and overseas, and our students for making this a n Video production graduate Jehad Debab most enjoyable and productive year. was director of Muslim community TV chat John Maddock show Salam Café, which won Program of the Year at the 2006 Antenna Awards. CEO Box Hill Institute We recognise the contribution of our staff annually through the Staff Achievement and Recognition Program with winners receiving funds for professional development. The 2006 winners were: n Employee of the Year – Jenni Hillman (Centre for Performing Arts)

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS Governance

Box Hill Institute Board From left to right: Philip Belcher, Christine Kilmartin, Glen Walker, Sue Kearney, John Rasa, Genevieve Webb, Elizabeth White, Chris Lobb, Noelene Duff and John Maddock

Board Members who served during 2006 Ongoing appointment - Chief Executive Officer Mr John Maddock Ministerial appointments Ms Elizabeth White Appointed 01/08/05 for 3 years Mr Christopher Lobb Appointed 19/09/2005 for 3 years Ms Noelene Duff Appointed 19/09/2005 for 3 years Ministerial appointments - industry Associate Professor John Rasa Appointed 26/06/2006 for 3 years Mr Glenn Von Bibra (Deceased) Appointed 09/03/04 for 3 years Ms Genevieve Webb Appointed 26/06/2006 for 3 years Mr Glen Walker Appointed 11/09/2006 for 3 years Co-opted appointments Ms Christine Kilmartin Appointed27/02/05 for 3 years Mr Bruce Thompson Appointed 01/07/05 for 2 years Mr Philip Belcher Appointed 26/08/04 for 3 years Elected staff representative Mr Fergus Hudson Appointed 01/06/2005 for 2 years Elected student representative Mr Andres Restrepo Appointed 01/04/05 for 1 year Mr Max Fish Appointed 21/04/2006 for 1 year Office bearers Chairperson Associate Professor John Rasa From 27/05/04

Vice Chairs Mr Glenn von Bibra (Deceased) From 27/05/05 Ms Elizabeth White From 27/05/04 to 30/05/07 Mr Philip Belcher From 25/05/06 to 30/05/07 Functions and values of the Board The function of the Board is to establish the Institute’s strategic direction, to oversee and ensure the effective and efficient management of the Institute, to approve management plans and to ensure that the community is serviced effectively with technical and further education programs which are responsive to its needs. The Board is committed to the adoption of ethical conduct in all areas of its responsibilities and authority. In so doing it binds its members to the principles and practices as determined in the Board’s Governance Protocol.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

a

She of

the

She both

Hill

security of

Bachelor

and significant

a

of Box Authority, VTAC,

and member. Council

Authority

Australian

politics.

a Council, Bachelor

Government of

growth

of

Centre

had

teaching

tertiary Council,

a in

to

the

Member Victorian

management also

organisation.

community. has

owners

of

State and

is delivery

Council

holds

the

a

education Officer

MBA, for the Technology future

of Assessment of

He in a

Assessment

and qualifications, an

general

Fergus University Committee commercial Fellow

housing

Admissions

in body and a

and have Committee,

within

is

representative

holds Psychology to application

Executive

(Hons).

peak Executive

in Deakin teaching career and

countries

Information member.

Tertiary Representative Committee

Audit

background the

substantial

the Chief Philip

hopes a

transitional

student is the

Chief

Management Degree

holds of a Curriculum

ownership

provides

Branch.

Curriculum

(Hons)

He has Audit

the various

of

been the

the

extensive VCAA Council

Student

dog sector.

in Arts Vic that

is

which

Victorian

the of within

and

Arts has Computing, his

the

an India.

staff

member on

Board the of

in

experienced of elected

of

Elizabeth

a in

AEU Victorian

of

is

and is sector

the

has Institute

member company the the

serves

experience

elected on Chair a responsible work

leadership

of

of Science John

Chair

Post-Compulsory Association,

Bachelor

the a strong and

is sales a culmination

Institute

office holds Applied and member the of Innovation and Business Skills Australia Board. Philip BelcherMr. is General Manager Radware of Australia Pty Ltd, the Australian/New Zealand arm a multinational of high technology information technology, having across worked the public, private She has extensive experience in management consulting and and community sectors both within Australia and overseas. Genevieve Ms Genevieve is an Executive Webb at the CityMelbourne. of VCAA administration. (VCAA), in Victoria and internationally and has been recognised many by awards. Institute Company of Directors. Ms Elizabeth White the Philip has held various managing director and board positions as has previously held corporate positions within the association solutions major to enterprise and government organizations. management (VTAC), member Artsof and a Masters in Education JohnMr Maddock Deputy Telecommunications DuringInstitute since 1999. this TAFE of period leadership of the qualifications (Electronics) and in is Technology a Fellow the of Australian Institute Company of Directors. MaxMr Fish In 2006 studied he Hospitality and also in part-time worked various kitchens. is He also currently president the of Ringwood Rally Club. Max has extensive experience in the organization and leadership outdoor activities of and has participated in a range of volunteer and Mr FergusMr Hudson is a long-standing teacher at Box HillInstitute manages dogs.pure-breed VCA The the pedigree register and promotes and and industrial member Canine qualifications

a a

of

a

is as

John

Health Board and

the ittee holds served

Audit 2006

and

of to

Executive

of

provides Box and

health

In

practices Council

He mm

Board the

Act

are John

o

the

on range financial Planning, between

Chief the

a Authorities, Directors in

of td Board.

Walker,

Branch accountability

the

on

including

delegations

arise Services.

of of served the Committee

Health management

Glen to Executives. and Committee

behalf State

may

Institute’s

ination C ination in

serves

Remuneration

Statutory Company

m

on experience Administration

Health the

the

o positions

of matters

Duff,

and members of on

which

acts Service financial

matters

on

Finance

Degree

Area

nterprises L nterprises performance Nomination Public Minister for Education and Trainin ittee CEO

&

currently

the

Executive

ittee

extensive

serves Board

the

Institute appointments the Noelene

and

Board mm

and Health matters

held ill E ill

NSW mm that oversight o to

had

Masters Audit

of

o

Enterprises the John

with has Committee

contractual

affecting has years the

to

ox H ox

three White, urgent

to

line monitors of and

provide ensures

relating

f B

Australian on College

in

John and

independent three

uneration and N uneration to

Business Relations, report also

control

m the

Remuneration Executive out for duties It e

xecutive C xecutive

relation issues and

point of

Committees. and Elizabeth

industry

in

main Hospital, Committee Board Board following internal

Australian

carried

Industrial Melbourne.

esponsible person irectors o irectors oard R oard oard E oard oard biographies oard udit & Finance C & Finance udit The Government 2004, the Government’s policy Executive on Remuneration for advice the to Board matters on involving Executive Remuneration. The are the and the Financial and other Management relevant laws. Act (1994) & Finance Committee during Philip Chris 2006: Lobb (Chair), Belcher, Institute, processes, management risk and auditing, accounting, reporting, ensuring that these processes are carried in out accordance with reference Ministerial Directions and instructions from the Government Sector Executive Rasa John Remuneration Panel (GSERP). Philip Belcher, Elizabeth(Chair), White, and Maddock, John served the on Committee during 2006. Services Hill Assoc. Professor John Rasa is Director Edge The of Management D Consulting and Australian Centre for Leadership Development in a Bachelor Arts of a Diploma in Industrial (Clinical Psych), Law The B monitor The & B The Rasa. Board committees Board A R The Honourable Lynne Kosky Officer meetings. considers Maddock, John RasaJohn Elizabeth (Chair), White, Glenn von Bibra, and Philip Belcher servedthe on Executive Committee. as Health Professor of Services Management at Charles Sturt University Member AIMFellow ACHSE, of and AHRI. B services Ms Christine Kilmartin is employed by the Glen Walker has worked in a variety or senior Victorian Department of Sustainability and management roles in the automotive industry Environment as a researcher, working on the in a career spanning 20 years. He is currently integration of sustainability into policy and action. General Manager, Manufacturing, MaxiTRANS She worked previously at the Australian Institute Industries, a large Australian public company and of Family Studies, providing research on trends for the largest manufacturer and supplier of trailing federal policy. She also contributes to initiatives equipment to the transport industry. Glen has to maintain viable communities. Christine holds a detailed industry knowledge and links particularly degree in Social Studies. in the advanced manufacturing industry, an important industry sector for the Institute. In his Mr Bruce Thompson is a Director and the CEO work roles he has employed hundreds of graduates, of Keycorp Limited, a global provider of secure trades-people and semi-skilled labourers and as electronic transaction solutions. Bruce has such is aware of how the Institute can help prepare extensive experience in the IT Industry and in its graduates for such employment. Glen has a corporate governance. Bruce serves on a number broad network of contacts in a variety of spheres of boards and industry associations, has a Degree and governance experience from a number of in Economics and is a Fellow of the Society for advisory boards and committees. Prior to joining Chartered Practising Accountants. He is also a the Board, Glen served on the Board’s Audit Fellow of the Australian Institute of Company Committee as an independent member co-opted Directors (FAICD). by the Board. Mr Chris Lobb is Company Secretary of Colonial Additional Information First State Property Management, a property Board training management and development company with a focus on retail properties. Chris has a background Several Board members attended the OTTE in finance, corporate governance and corporate Governance Workshops “Culture & Continuous administration. Chris chairs the Board’s Audit Improvement in a Board Context,” and Committee and is a member of the Project “Governance Risk Management Matters.” Control Group [recently established by the Board All Board members receive the bi-monthly to monitor the Institute’ capital works program]. Australian Institute of Company Directors (AICD) Chris holds a Bachelor of Business (Accounting) Boardroom Reports and Executive Summaries of and is a member of various professional and leading management and leadership texts. community bodies. Additional training provided by Dr Malcolm Irving, Noelene Duff is the CEO of the City of Macquarie University Council was undertaken by Whitehorse and has had extensive experience Board members on the following areas: at a senior management level in State and Local Government and the non-government sector. She • Strategic Financial Skills has a very strong commitment to community issues • Risk Management and policy and strong and extensive connections with networks in the local community, the Box • Tendering and Competition Policy Hill area, and the South-eastern suburbs of The President and other Board members attended Melbourne. Noelene has significant experience the VTA State Conference in August 2006. and a strong interest in governance, and strong financial skills. She is the immediate Past President of Local Government Managers Australia and has played a key role at State and National levels in advocating key issues on behalf of the local government sector. She holds a Bachelor of Arts, Bachelor of Social Work, Graduate Diploma Business and Masters of Business degrees and is a Graduate of the Australian Institute of Company Directors.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS Working

Jennifer Oliver Jill Baird IrwinJim Noel Lyons Maria Alibrando Delia McIver Joanne James John Maddock Maddock John Cain Darrell Italiano John Rob McAllister Angela Hoare-Lippmann Kerri Ferguson DermotO’Sullivan John Liew Technology

s m ea eneral Managers T

G Systems

Communication

Panel

dvisory dvisory and

A irectors/ Information

Executive ent m ittees/ Party mm xecutive D xecutive Co • Hoc Council Ad Groups Working • Apprenticeship Marketing Party Working • Apprenticeship Network • Audit Committee • Board Remuneration and Nominations Committee • Commercial Senate • Community Events • Continuous Improvement and Quality Assurance • Corporate Manage Chief Executive Officer Deputy CEO Senior Executive Director E Learning and Academic Affairs Government Relations Community and Industry International Services Enterprise OrganisationDevelopment Chief Finance Officer Teaching, Innovation and Degrees Teaching, Students and Degrees andTeaching Apprentices Campus Services Systems Information • Council • Enterprise Bargaining Consultative Agreement (EBA) • Executive Management Team • Finance and Budget Committee • Global Education Party Network Working • Higher Education Board Studies of • Information • Innovations • Institute Advisory Development Committee • International Extended Campus Party Working Unit • Leadership Forum Group • Learning and ICT Committee • Management Team • Marketing Advisory Committee • Occupational Health and Safety Committee • Organisation Advisory Development Group • Overseas Marketers’ Party Working • Remuneration • Risk Management Steering Committee • Staff Achievement and Recognition Program • Practice Teacher and Development • Centre Teaching Managers • VET Board Studies of as

the

at was

office

3 2 8 10 10 10 10 10 10 10 10 10 10 in

attendance

Directors

Member

the

of

2006. 3 5 2 8 9

10 in

Attendance Eligible attend to details

meetings

4

10 LTD ENTERPRISES HILL F BOX relevant

ent

m and held

Belcher Thompson

Rasa

names Board

stablish E HillBox College Technical of and FurtherEducation (TAFE) 1984, January 25 dated Council in Order an by established was 1978, Act Education Post-Secondary Victorian the under of College Whitehorse the with amalgamation an following TAFE. name the changing orders approved Council in Governor The on TAFE of Institute Hill Box to TAFE of College Hill Box of 12 September 1995. out set are Institute the of duties and powers functions, The the and 1990 Act Training and Education Vocational the in Constitution the of Council the of Hill Box Institute TAFE. of relevantThe Minister is: The Honourable Lynne Kosky Dec MP 2006) (until The Honourable Jacinta Allan MP (from Dec 2006) Christine Kilmartin John Rasa Bruce Thompson Webb Genevieve WhiteElizabeth Chris Lobb Noelene Duff Max Fish O DIRECTORS The Christopher Lobb Glen Walker 10 The Meeting attendance Meeting follows: John Christine Kilmartin Elizabeth White Fergus Hudson 10 Bruce Genevieve Webb 9 Philip MaddockJohn 9 Andres Restrepo 9 Noelene Duff 0 date this of report are: Director) (Managing Maddock, John Belcher Philip Fergus Hudson Secondary Schools Extended Campuses

Ashwood College Mill Park Secondary College Avila College Monash Secondary College Balwyn High School Mooroolbark College Banksia Secondary College Mt. Waverley Secondary College Campus locations Banyule/Nillumbik Community VCAL Nagle College Berwick Secondary College Ceylon Campus Narre Warren South P-12 College Boronia Heights Secondary College Norwood Secondary College 30-32 Ceylon Street Box Hill Senior Secondary College Nazareth College Nunawading 3130 Canterbury Girls’ Secondary College Our Lady of Mercy College Phone (03) 9286 9122 Carey Grammar School Our Lady Of Sion College www.bhtafe.edu.au Caulfield Grammar School Oxley College Catholic Ladies’ College Pascoevale Girls’ College Elgar Campus Christian Brothers College – St Kilda Pembroke Secondary College Cleeland Secondary College 465 Elgar Road Presbyterian Ladies’ College Box Hill 3128 Croydon Secondary College Princes Hill Secondary College De La Salle College Ringwood Secondary College Donvale Christian College Phone (03) 9286 9222 Rowville Secondary College www.bhtafe.edu.au East Doncaster Secondary College Ruyton Girls’ School Echuca District Vocational Education Sacred Heart Girls’ College Nelson Campus Eltham College of Education Salesian College 853 Whitehorse Road Eltham High School Scotch College Box Hill 3128 Elwood Secondary College Siena College Emmaus College South Oakleigh College Phone (03) 9286 9222 Fairhills High School www.bhtafe.edu.au St John’s Regional College Ferntree Gully College St. Joseph’s College Forest Hill College Whitehorse Campus St Monica’s College Heatherwood School St Peter’s College – Cranbourne 1000 Whitehorse Road Highvale Secondary College Box Hill 3128 Star of the Sea College Ivanhoe Girls’ Grammar School Ivanhoe Grammar School Strathcona Girls’ Grammar School Phone (03) 9286 9222 Strathmore Secondary College www.bhtafe.edu.au Kambrya College Kew High School Templestowe College Killester College The Knox School Koonung Secondary College Trinity Grammar School Kyneton Secondary College Tintern Girls’ Grammar School Lilydale Heights Secondary College Upwey High School Loyola College Viewbank College Luther College Wantirna College Macleod College Warrandyte High School Marcellin College Wesley College Maroondah Secondary College Wheelers Hill Secondary College Mazenod College Whitefriars College Melbourne Girls’ College Xavier College Melbourne Rudolf Steiner School Yarra Valley Grammar School Methodist Ladies’ College Yeshivah College

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS 1 7 3 4 8 0 16 54 28 5.1 5.6 201 437 236 33.1 11.6 5.10 13.4 6.10 56.3 34.7 EFT EFT EFT 38.9 EFT 22.6 50.4 3.60 3.00 5.00 0.60 8.00 0.00 0.00 145.7 36.10 122.6 158.6 158.4 395.3 21.60 18.00 10.00 14.00 36.90 249.6 22.40 54.00 49.80 42.00 832.3 177.70 450.6 149.30 169.70 241.90 122.80 378.30 136.40 419.60 399.70 222.00 778.00 1 1 7 7 5 5 4 8 8 0 0 0 13 12 51 21 14 14 19 35 16 23 55 55 32 22 39 36 38 26 28 20 24 49 311 157 181 177 174 221 187 170 281 144 148 545 623 168 370 166 190 681 730 342 596 388 426 796 1277 1168 Total Total Total Total 1 1 1 7 3 3 5 2 2 4 4 4 6 0 0 0 0 0 0 0 0 0 0 12 71 21 19 19 19 53 10 32 32 22 22 22 56 28 20 20 49 64 110 221 187 214 129 473 259 168 276 190 250 615 369 405 299 246 526 704 Part-time Part-time Part Time Part Time 1 7 3 5 2 8 8 8 6 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 31 21 14 14 19 16 23 27 77 32 52 52 83 34 29 94 80 171 155 118 125 174 147 122 176 257 182 128 254 276 553 574 298 299 270 Full-time Full-time Full Time Full Time Female Female Male Female Male Female Male Male

Female Female Male Female Male Female Male Female Male Female Male Female Male Female Female Female Female Male Male Female Male Female Male Female Male Male Female Male Male Female Male Female Male Female Male Female Male Female Male Female Male Male Female Male Female Male

Female Male Summary ofnumber of persons employed On-Going Executive Officers Executive Officers Management Management On-Going On-Going November 2005 TEACHING STAFF On-Going November 2006 TEACHING STAFF Employment Status PACCT AND NON-TEACHINGPACCT STAFF Employment Status On-GoingPACCT OtherTerm Staff Fixed OtherTerm Staff Fixed Other Staff Casual Other Staff Casual SUB-TOTAL Fixed Term Sessional SUB-TOTAL AND NON-TEACHING PACCT STAFF Executive Officers Executive Officers Fixed Term Sessional SUB-TOTAL Management Fixed Term SUB-TOTAL SUB-TOTAL Fixed Term Sessional Sessional Fixed Term PACCT Fixed Term PACCT Casual PACCT Casual PACCT PACCT On-GoingPACCT Other Staff On-Going Other Staff On-Going SUB-TOTAL Fixed Term PACCT Fixed Term PACCT Casual PACCT Casual PACCT Other Staff Ongoing Other Staff Ongoing PACCT Ongoing PACCT Ongoing PACCT Other Staff - fixed term Other Staff - fixed term Other Staff- casual Management Other Staff- casual - non-teaching SUB TOTAL - all staff SUB TOTAL

TOTAL StaffTOTAL TOTAL TOTAL GRAND TOTAL Executive Executive Director Information Systems IT Services IT Registrar General Manager Campus Services Facilities Library OH&S Projects General Manager & Teaching Apprentices Building & Building Studies Furniture & Electrical Refrigeration Trades Hair, Beauty Hair, Floristry & Executive Manager Executive General General Manager Teaching, & Students Degrees Biotechnology Animal & Sciences & Health Community Services Services Student Vocational & Access Education Hospitality & Hospitality Studies Tourism Senior General Manager Teaching, Innovation Degrees & Performing Arts Performing Automotive, & Transport Engineering Business Programs Design Media, Arts & Information & Information Communications Technologies Executive Director Executive Chief Financial Officer Finance Risk / Print Management Commercial Finance Chief Executive Officer Chief Executive Executive Director Organisation Development Human Resources Workplace Relations Deputy Executive Executive Director Enterprise Services Enterprise & Relations Research Market Industry & Education Training IndustrySales Management & Management Business Small Chief Executive Officer Executive Chief Executive Director International International Student Service International Student Marketing International Business Development international Business Development Aid/Gov’t Executive Director & Industry Community Relations 2006 Management Structure Marketing Executive Manager Executive Executive Manager Executive Manager Executive Corporate Governance Corporate Executive Director Government Customer Information Services Information Customer Educational & Planning Curriculum Services Learning Open Services Executive Director & Learning Academic Affairs

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS

ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

Arts Training Development

Operations Operations

Media, Design & Design Media, Access & Access Business Business

Directorate

CM CM Vocational CM

EM International EM

Services Services Development Development

Arts Arts

Business Small

Registrar

IT Services Services IT Student Student Business Business

Performing

Management & Management

CM

CM CM

EM International EM CM

Studies Management Development Floristry (Vic Region) (Vic

Technologies

Industry Sales Industry

& Tourism & Print / Risk / Print Business Business Hair, Beauty & Beauty Hair, Marketing Communications

CM

CM Hospitality CM EM

CM EM EM International EM CM Information & & Information CM

Manager Manager Programs Trades Services Relations Training Development

Finance OHS Library

Business Business & Refrigeration & Community Workplace Student Marketing Student Education & Education Resource

EM CM EM

CM CM Electrical CM & Health CM CM International CM Industry CM Learning CM

Engineering Studies Sciences Animal Finance Finance Development Quality Services Resources Student Services Student

Facilities

Transport & Transport Furniture & Biotechnology Commercial Business & Education Information Human International

CM

CM Automotive, CM CM Building & Building CM CM EM EM EM Customer EM CM CM

Affairs Relations

Marketing Development Academic Academic Community Students Services Innovation Services Apprenticeships

Corporate Organisation Learning & Learning Industry & Industry Government & Teaching Campus Teaching & & Teaching Enterprise Officer International International & Teaching

Director Director Director Director Director Director Director Manager Manager Manager Director Finance Director Director Manager

Executive Executive Executive Executive Executive Executive Executive General General General General Executive Chief Executive Executive General

TAFE MIS TAFE

or Compliance Matters Compliance or

Director

Strategic, Institute-wide Institute-wide Strategic,

Corporate Governance Corporate Deputy CEO Deputy Deputy Director Deputy Project

EM Chief Operating Officer / Officer Operating Chief Chief Information Officer / Officer Information Chief

Advisor

EM

Corporate Affairs Corporate

EM EM

Chief Executive Officer Executive Chief

Strategic Projects Projects Strategic

EM 2007 Management Organisatiuonal Chart Organisatiuonal Management 2007 Performance Summary

Darrell Cain Deputy Chief Executive Officer key areas: Managing students and customers • Client satisfaction studies Managing business growth • Student enrolments Managing capacity and capability • Quality assurance Managing business performance • Delivery of student contact hours • Performance and funding agreement obligations • Legal obligations associated with the VET Act • Corporate governance processes

The Deputy Chief Executive Officer, Darrell Cain, is accountable for the achievement of the following objectives:

• the coordination of strategic industry initiatives, including industry training plans across the Institute

• the provision of leadership and advice on corporate governance

• to ensure that the Institute meets all Government obligations and that opportunities for Government funding are maximised

• to ensure that the Institute complies with all significant statutory obligations deriving from relevant legislation and an ongoing process is in place to review compliance

• the achievement of Institute wide commercial targets

• to ensure the Institute meets the requirements of the Whistleblowers Protection Act. 2006 Operational performance

The Institute’s strategic platforms are implemented in an innovative environment. General Managers and Executive Managers provide strategic leadership and are responsible for a range of initiatives, which are reflected in the Institute’s four strategic and four management platforms. These platforms are:

Strategic platforms Management platforms Leaders Globally Managing Students and Customers

Leaders in Learning Managing Business Growth

Leaders in Community Relationships Managing Capacity and Capability

Leaders in Technology Managing Business Performance

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

a

2006, in

enrolments

35,581 2006

Education

35,721 2005 Higher

227

37,150

and 2004

32,865 ents 2003 enrolments m

nrol VET 32,580 2002 35,354

otal E otal otal Enrolments 1997 - 2006 otal Enrolments 1997 32,912 T 2001 recorded

parison of T of parison 28,794 m 2000 o (SMART)

x Hill Institute

Bo 29,228 system

1999 26,724 2005).

1998 management

in

nstitute – 10 Year C – 10 nstitute ill I 28,396 16,862 student

1997 with

0 5,000 Institute’s

10,000 15,000 20,000 25,000 30,000 35,000 40,000 Box H Box 1: hart The VET enrolments in 2005. enrolments Total total at Box Hill 35,581 compared of 35,721 to Institute the over past years 10 are shown in Chart 1. C which distributed were with in 2005) 12,661 (compared as 12,514 of follows: • full-time with 3,217 in 3,241 2005) (compared • with in 2005) 8,085 (compared part-time 7,886 • in 2005). with off campus 1,335 1,411 (compared stateApprenticeship/traineeship government produced enrolments with a total funded in 2005) 4,185 16,738 of 4,224 (compared of enrolments (compared State Government general profile general (including once-off funding, profile) in non-apprenticeship/traineeship areas, had total enrolments Enrolments under State Government funding in 2005). and (recurrent once-off) total of enrolments with constituted 47.3% (compared 47.0% international students, and degrees. degrees. and students, international enrolmentsIncluded 227 were in degrees, from up in 89 2005, including local 185 enrolments, international and 42 enrolments. came remainingThe from in 2005) short courses, enrolments with 18843 fee 18,760 for service (compared in Schools courses, programs, Vet Chart 2: Comparison of 2004, 2005 and 2006 Proportional Distribution of Enrolments by Program Type

Box Hill Institute 2004 - 2006 Proportional Distribution of Enrolments

60.0% 2004 2005 50.0% 2006

40.0%

30.0%

20.0%

10.0% % 4.0% 3.6% 3.7% 8.0% 23.6% 9.0% 22.2% 9.6% 10.9 11.7% 53.9% 52.4% 22.6% 11.9% 53.9% 0.0% Apprenticeships/ Traineeships

VET student contact hours generated in 2006 were 7.59m compared to 7.32m in 2005 (an increase of 3.7%). In addition, degree programs generated 118,638 SCH. Total VET student contact hours at Box Hill Institute over the past 10 years are compared in Chart 3.

Chart 3: Box Hill Institute – 10 Year Comparison of Total Student Contact Hours

Box Hill Institute Total SCH Delivery 1997 - 2006 8,000,000

7,000,000 7,377,899 7,318,881 6,000,000 7,711,951 7,172,641 7,006,110

5,000,000 6,491,449 5,504,054

4,000,000 5,365,885 5,296,289 5,159,308

3,000,000

2,000,000

1,000,000

0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

so

pe years,

m Ty these

two

Of

rogra every

y P course.

level

a

of

ours B ours Institute

to

39.9% ontact H ontact

ry 37.0% commencement

to Delive

38.2% Non-Recurrent disaggregated

tudent C tudent prior

only

82%

are % 14.8 of

ution of S of ution 15.0% b survey

average

aineeships % 15.0 Tr this Apprenticeships/ istri

from national

ional Distribution of SCH % 1.9 1.9 the

rt

to

2.1% Results

roportional D roportional 1.9% P compared

Research.

2005

15.9%

May

15.9% Education

27

17.9% after

x Hill Institute 2004 - 2006 Propo - 2006 2004 Institute x Hill Bo Vocational

studies

%

28.4 for

29.9% parison of 2004, and 20046 2005 of parison further

Centre

m

2004 2005 2006 o 27.0% in

or

National

5% hart 4: C hart 0.0% working the following results represent the previous Outcomes survey, Survey 2005 (based students on completed who in 2004). Box Hill Institute graduates exceeded the State and National average in almost all the key survey areas, with Box Hill of 96% graduates InstituteThe participated Student in the Outcomes TAFE Survey 2006 (based students on which was managed completed who in 2005), by the studentThe contact hours generated from State Government funded delivery increase. in 2005, a 2.9% compared 4.50m to hours 4.63m were Government funded student contact hours amounted student of 60.1% to contact hours in the Institute in in 20062005. compared 63.0% to C Recurrent student contact hours generated comprised: • full-time 2,144,978 Government general with 2,206,206 in profile 2005) (compared • Government part-time in general 2005) with 1,229,312 1,173,943 profile (compared • in with apprentice/trainee 2005) 1,105,888 hours 1,145,172 (compared • for off-campus in student 2005) 144,235 with contact 156,861 hours (compared remainingThe SCH generated were 3,078,254 through non-recurrent funding, in 2005. Included in from up this 2,723,524 figure, the degrees SCH in 2005. program generated SCH, from up 47,541 118,638 graduates, in employed were their 23% first full-time position, made and a significant 32% change occupation of as a result training. of outlines 1) the followingThe major findings, table (Table specific Box Hill to Institute from this survey. 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% Table 1: Selected Institute results from the 2005 Student Outcomes Survey (NCVER)

At 27 May 2005: BHI Victafe Austafe

Graduates who were employed 87% 82% 79%

Graduates who were unemployed 7% 8% 10%

Graduates who were not in the labour force 6% 9% 11%

Graduates not employed before commencing their TAFE course 16% 12% 13% who found work by 27 May 2005

Graduates who gave main reason for doing the course as ‘to get a job 80% 79% 77% or own business’ who were employed at 27 May 2005

School leavers (graduates starting course within 12 months of leaving school) 85% NA NA who were employed at 27 May 2005

Graduates who were employed in their first full time job 18% 18% 17%

Graduates who were employed or in further study after their training as at 27 May 2005 93% 90% 88%

Key initiatives included:

To ensure that the Institute meets all Government obligations and that opportunities for Government funding are maximised. The Institute achieved its Student Contact Hour (SCH) delivery requirements under the 2006 Performance Agreement with the Office of Training and Tertiary Education (OTTE). Under the Performance Agreement the Institute was required to deliver a minimum of 4,414,170 SCH and achieved actual delivery of 4,633,696 SCH, which represents 105.0% of target. The contribution of individual Teaching Centres to the achievement of the Institute’s Performance Agreement targets is demonstrated in Chart 1, which depicts the percentage of the Institute’s 2006 Government Student Contact Hours delivered by each Teaching Centre.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

key

of which

Agreement

Framework

areas

in

Training Framework,

plans,

11.0% Performance

its

of

Training National

training

10.0%

part

the

10.0% as

to

9.0% industry National

the

new

program,

8.0% of

Adherence

8.2% 8.5% 7.7% studies

7.0% implement

number

a to

(AQTF).

7.2% 7.5% 6.9% 7.5% of entre 6.0% satisfaction OTTE

C y by 6.0% 5.9% er Framework

with 5.0% v eli customer 5.4%

4.9% implementation a

4.0% Training on

and

Agreement rofile D rofile report

3.0% Quality ent P and 3.3% 3.2% 3.1%

3.3% m development

2.0% Performance ern the v its Australian

o implement

the

1.0% 1.3% under

and plan,

completed

to

0.0% required

is Packages

Institute

required

is the

ercentage of 2006 G of ercentage Institute Training

2006

Institute Hill

P 1: hart C To plan and implementTo the customer satisfaction studies program, report key findings to customers and staff and implement improvements to address key issues arising from the studies… The The coordination of strategic industry initiatives across Institute…the During To ensure that the InstituteTo complies with all significant statutory obligations deriving fromrelevant legislation and an ongoing process is in place to review compliance… and to ensure that the Institute follows best practice corporate governance processes… During 2006 the Institute continued emphasise to matters Corporate of Governance and compliance with legislation. with OTTE. In the 2006, Institute undertook the Student Satisfaction the second For Survey. time, the survey was conducted online. Increased response rates recorded, were and demographics reflected both the student population and the previous survey response distribution. Of “likely” the were respondents, 83% “very or likely” recommend to Box Hill Institute increase as a 3% a place study, to 2004. on ensure the InstituteTo meets the requirements of the Australian Framework… Quality Training Box strategic importance. includes disclosures during 2006. To ensure the Institute meets the requirements of the Whistleblowers Protection Act... Whistleblowers Protection the of requirements the meets Institute the ensure To Institute’sThe current policy and procedures relating the to Whistleblowers Protection Act are 2001 laid the on out website. There no were enables consistency, quality and national recognition the of Institute’s teaching and assessment services. Institute The met all obligations inunder 2006. the AQTF The achievement of allInstitute wide Commercial targets… In Commercial 2006, targets exceeded. were Senior Executive Director

John Italiano Senior Executive Director Key areas Managing business growth • Commercial activities and business development • Capturing and managing international business opportunities • Capturing Information and Communications Technology (ICT) opportunities • Industry partnerships

During 2006 Senior Executive Director, John Italiano, was accountable for the achievement of the following Institute objectives: • to increase commercial activities that contribute to profitable business outcomes for the Institute with specific emphasis on the ICT industry • to assist Box Hill Institute to capture training and business opportunities in the field of ICT, both nationally and internationally • to maintain current partnerships and develop further strategic partnerships with industry • to leverage Box Hill Institute’s leadership role in ICT with Government to attract additional funds to support infrastructure development and maintenance • providing leadership to the Information Systems Group. Other responsibilities include the provision of strategic leadership within the Institute across a range of committees as well as to the five General Managers in the Executive Management Team. In addition the Senior Executive Director is responsible for providing state-wide leadership in meeting Government performance targets for the Curriculum Maintenance Manager role for the Engineering Industries cluster which covers – computer systems, electrical and electronics, engineering, automotive and aerospace. Key initiatives included:

To position Box Hill Institute to capture training and business opportunities in the field of ICT… The Centres involved in the delivery of training in the ICT field maintained strong relationships with industry during 2006. The key relationships continued with Cisco Systems, Cisco Learning Institute, Panduit, Microsoft and NHP. The Centres continued to provide fee-for-service training in the field to a large range of companies ranging from Small to Medium Enterprises through to corporations such as Tabcorp, Telstra and a range of private individuals. In addition the Institute has developed strong relationships with Apple, Sony, Telstra, Canon, Robert Bosch, Channel 9 and others in supporting the convergence of so many information services. In October 2006 the Institute was granted the right to convene and lead the Centre of Specialisation for ICT. This was announced by the Minister for Education, the Hon. Lyn Kosky at the launch of the refurbished TAFE TV – an initiative funded by the State Government. Box Hill Institute is the first educational institute in Australia to have a High Definition (HD) TV studio to support eLearning for students and industry . The refurbished TAFE TV has the latest technology in HD Television as well as the latest Apple editing suite. Both are connected to the Cisco IPTV and Virtual Classroom (Meeting Place) technology. The Institute leveraged the investment by Government and has included full video conferencing facilities to enhance both corporate functions and educational delivery.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS academy leadership the of Academy program • The greatestnumber of graduates from a single • longest The serving activeAcademy Instructor • The individual with the greatest impact on the Assurance Quality the lead to continues Institute Hill Box theof program and in to be the the high most active CATC CCNA andlevel CCNP train the trainer programs for the Asia Pacificregion. To maintain currentTo partnerships and develop further strategic partnerships with industry… NHP, Cisco, as such companies with relationships Strong Panduit,Sidchrome, Bakers Aveda, Delight, Mazda, Unigraphics and many others continued to contribute to our growth in government and commercial fields. The new of range a with relationships developed also Institute companies. the by done work the and Cisco, with relationship The team in the Centre led to the for Computer Technology, Institute being presented with three the of fifteenawards December in conference Academy Pacific Asia Cisco the at achievements following the recognised awards These 2006. years: 10 last the over In 2006 Box Hill Institute led a six month ICT education education ICT month six a led Institute Hill Box 2006 In an under Victoria Multimedia by supported campaign Minister Thompson, Marsha Minister by led initiative for Information and Communication This Technology. ICT the in demand course increase to aimed campaign Institute Hill Box Again University. and TAFE in courses Cisco as such companies with relationships its leveraged IP Telstra, Agilent/HP, Apple, Microsoft, Systems, Systems and NEC. to led Systems Cisco with relationship continued The deliver to Institute the by signed being contracts further Program Academy Cisco the for services assurance quality across the Asia Pacific and also to continue to deliver trainingto a range trainers of throughout the region. Information systems Information Systems Group is accountable for the achievement of the following Institute objectives: • implementation of the key recommendations contained in the 2004 Student Management Business Process Review (SMBPR) project through a phased implementation strategy that delivers the next generation web-based enrolment system for the Institute. This 5-year plan has seen nearly all of the conceptual design work undertaken in 2006 • to assist and support all of the Institute’s commercial activities by maintaining a stable, robust and always available technology-enabled environment that provides assurance to the continued operations across Institute’s businesses • delivery of the OTTE Management Information Systems (MIS) Project. The Information Systems Group has the following additional responsibilities:

• providing the technology platforms, tools and environments for the development of the Institute's teaching and training materials

• designing and planning for the provision of hosting services in 2008

• adopting a single access point to the Institute's operating environment, network resources and business systems through common sign-on and the use of portal technologies

• exploring organisational and business/commercial opportunities that promote the adoption and use of the flexible delivery in government, other not-for-profit and private enterprises

• helping and providing support to teaching centres to develop assessments as part of their certification programs

• providing assurance that all ongoing initiatives continue to be aligned with the Institute's ICT Strategic Plan. Key initiatives included: Amongst the successful key initiatives achieved in 2006 was the rollout of the Cisco-based voice- over-internet-protocol (VOIP) telephony system across the Institute. This $2 million project saw the replacement of the PABX telephone system with a core managed system utilising the enhanced data network capacities and the rich features of the VOIP technologies. The benefits and efficiencies are targeted to be fully realised beyond 2007. In keeping with its leadership position in ICT, the Institute also successfully completed the following projects: • upgrade and consolidation of core network infrastructure and server fleet • provision of the first set of DEST reports as a higher education provider • implementation of new ministerial fees and charges structures • the design of the next generation web-based enrolment system • establishment of a sustainable quality assurance and support framework for projects.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS Government

Jill Baird Executive Director – Government Key areas: Securing Government commercial contracts • Local Government • State Government • Commonwealth Government Meeting Government commercial contracts International Business Development and Management Regional China’s market Primary responsibility as Industry driver (HCS)

During 2006, Executive Director Government, Jill Baird, was accountable for the achievement of the following objectives:

• to increase government commercial income and profitability within the Institute

• to ensure Centres have appropriate systems and processes in place, including implementation plans to deliver government initiatives and programs to ensure compliance with contract requirements

• to monitor the International Extended Campus Unit to provide effective and consistent management of extended campuses

• to increase extended campus business

• to undertake the role of Country Manager for China

• to target appropriate sectors in the Chinese market and ensure the Institute has the capacity and capability to sustain current activities and further grow revenues and profits

• to foster positive relations with the Health & Community Services industry

• to contribute to the ongoing strategic planning of the Institute and achieve budget targets in the Executive Director’s area of responsibility. Key initiatives included: During 2006 many new government projects were initiated, both in Australia and South East Asia, under the leadership of the Executive Director Government. Other long-term liaisons continued. These included: Australian Taxation Office (ATO) Box Hill Institute secured a position on the panel of preferred providers for several business courses to be delivered to the ATO. These include Government, Frontline Management, Accounting, Human Resources, Training & Assessment and Information Technology. The programs will be offered by the Centres for Business Programs, Industry Education and Training, Management & Small Business, Information Technology and the Commercial Development Unit. Centrelink Our long-term liaison with Centrelink as preferred provider continued throughout 2006, with the Centre for Business Programs delivering external assessment and workplace training programs Victoria-wide, as

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

Ji

were West a

and

Hill

Free impact Aged.

and

program Health supported

Dian

new

College a

Care Box

Master and disabilities.

South

their

shortage

Electrical

and

pilot for

) Australia

agents

a continued Contracts &

Shanghai

and

and Frail developing with

HA

Home the

skills in

lead o

Project

approved Shanghai

are the Technical D

Group)

to are China deliver

approached of

region &

Australia-China

assist. to learners established

Australia.

attended who Quality the

to have

Mechanical

overcome

for in Australian

(ITAB). deliver

negotiations carers geing ( geing

of were on to

regional

Nepean to government

organizations DoHA

government, They in

with Educational

Vocational FTA

prime Board Society)

Bureau

the

NCVER Brisbane) China program

basis.

to

NSW

“Update Institute

in

Government Chinese

Reference continue

the activity

ealth & A ealth Chinese

from

the Applied

education care

of

we

regarding The Sclerosis be Advisory

f H

partnership and

Guangdong Education Learning

Council long-term in

other include

Zhejiang

Director

campus will Manufacturing.

Southbank,

hina hina respite a

while

Terms

is received

equivalent

2006.

and

C

six

ent o ent on

in

with m Training (and

was (Multiple

District Flexible This

style 2006

areas,

(International with projects Business Australian Agreement”

covered

extended Executive

innovative the

expand Equipment

egional egional epart Industry Training Plan. Other During ProjectTrainer for hosted which teachers we from our overseas extended campuses, the Learnscope Project and the On-line support Areas Sydney. Industry D Funding R Our for to Services contracts Engineering Chemicalof Engineering Pharmaceutics. Delivery business of and pharmaceutical programs commenced in Shanghai Pharmaceutical School and Wuxi City College Vocational of while teacherTechnology, training was delivered a group to from Qiugpu signed Jiangsu IAEG China Machinery Industry Federation in liaison (CMIF), with by ‘TAFE’ in University Institute The Trade China Conference in growth Sydney China’s on markets. Australiaon and education as National well as a three-day CPA China

)

a

in

Centre well for DEST

2007.

finance

the had

)

) as support in

of and R Training campuses

the in

the awarded

W & by

2006 tender deliver

by

Institute,

IECU

a Apprenticeship long-term DE was

in to

living

on

to (run raining ( delivery

Hill (AQTF)

extended

and won nit ( nit

(LLNP).

commence New

ent

moderators,

taken m tender people to Box

administrative

the

with

system excel

to Employment (NEIS)

for

pus U pus

Centre to

were elations ( elations

m implemented

programs cience & T cience a DEST commenced Institute called

courses

Framework

overn

NEIS a

services excellent places

ervices awarded clients Hill

Program the

Business

Melbourne of

continued

levels.

was Business)

an S new

liaison Box

secured TAFE

Training ence

provide Programs

m Numeracy f (previously

Small u

e skill to xtended C xtended

and and

ducation, S ducation, Guidelines. Management Incentive ictorian G ictorian

Small

extra Greater and

Workplace R f Workplace f H f D and

f E contract &

Centre restructure 380 Business

consortium important

existing A

successfully to

tracking

for

continued ent o ent ent o ent ent o ent Qualification personnel ent o ent

Literacy Frontline

tore - V tore Operating

m m m Enterprise Institute’s m

Many

their of

three-year

RMIT, equates

IECU Management Centre Hill

New Management

offshore providing new

epart epart epart epart kills S eastern suburbs learn to a trade, undertake new training or increase Institute. The Centre also continuedto deliverWorkplace several English Language and Literacy programs (WELL) during 2006. Our Centre for Access Vocational and Education, in partnership with to as has been chosen manage to a Skills in Store the eastern suburbs. This nternational E International The (GRAMETS) a three-year contract extension 2009. June This to was based on its higher than average performance. consortium The delivers S Box Hill Institute, in a consortium with MEGT (Australia) Ltd, D Box and corporate governance training to Department of Defence Defence of Department to training governance corporate and officersand civilians. Language, The the D D A Centre). delivery The well as commencing programdelivery into Adelaide. D ourto moderators. This program covers Quality Management, Australian Standard hostedour by Centre for Industry Education and Training. MasterThe Auditor On-line Program coordinated the by International Extended Campus commenced Unit for delivery and staff visited HillBox Institute Aprilin learnto about setting programsup and IECU administration procedure. This was in Chile, China, Kuwait, New Guinea, Fiji, Papua Malaysia/ Singapore, Sri Lanka and Vietnam. A large delegation teachers of unemployed. partnership with Victoria manageto University, our Australian Apprenticeship for very positive impact our on performance. Industry and Community Relations

Jim Irwin Executive Director – Industry and Community Relations Key areas • Business development and management • Industry relationship management • Community relationship management

During 2006 Executive Director, Industry and Community Relations, Jim Irwin, was accountable for the achievement of the following Institute objectives:

• to expand existing industry relationships and establish new relationships across strategic industries

• to continually improve offerings of short courses, products and services to the community

• to foster and develop community relationships and excellence in corporate citizenship. Key initiatives included:

To expand existing industry relationships and establish new relationships across strategic industries… During 2006, the Institute built on its base of long-term relationships, and established new areas of co- operation and partnership, which included:

• The Institute’s relationship with the Melbourne 2006 Commonwealth Games which led to contracts for Institute staff in catering management roles at major venues, including the MCG, The Athletes’ Village and the State Bowls Centre. Five staff and more than 200 students of the Institute’s Centre for Hospitality and Tourism Studies completed contracts at Games venues during March.

• The Institute commenced the training of workplace mentors in gaming venues across the Melbourne Metropolitan area as the first stage in a preferred training partner project with Tabcorp.

• The Institute’s training relationship with Crown Casino since its inception more than 12 years ago was expanded during 2006. Training was provided on site at Crown for catering staff in the areas of food and beverage service, and cookery.

• The new state training centre for Life Saving Victoria opened in October at Sandridge Beach. The Institute now partners Life Saving Victoria in the delivery of hospitality services at the centre, with a ground floor coffee shop open every day, and a first floor function facility catering to conferences, seminars, social functions, corporate occasions and weddings.

To continually improve offerings of short courses, products and services to the community … • Short course offerings of the Institute were reviewed during 2006, and new courses launched. A growing proportion of enrolments were made online, with clients enjoying the convenience offered.

• Fountains restaurant, in its 25th year of operation, underwent a major refurbishment and re-launch. Templestowe Cellars continued their 21-year partnership with Fountains, holding five highly successful Winemakers’ dinners there during 2006.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

in

and Box by

the

crew

of in

and the Ten Garden” and

School with built

event

in

dinner the

Club staff Arts

restaurant

the

June, on

held

in house, dinner Kitchen

in

Primary conducted new with Productions a

was

Rotary

first

the

fundraising the

screened date

a Performing for The campus

worked exercise prepare

to

Alexander

Foundation with to

which Crackerjack

Ball Nunawading staged

Nelson testing trainees

project.

The the Tie

of Fifteen

Marketing, Alexander

taste

“Stephanie restaurant

episodes, the

Youth students

participated Black

the

the assisted

Institute’s

campus. to and

selection

of

Institute’s the Stephanie

on assisted

and one-hour at Centres staff

Fountains Elgar

the

Homeless

Studies

successful

at at ten

going

for

school. of

from

Institute most

the

interviewed (“Fifteen Melbourne”). Several hundred applicants were recruitment seventy The kitchens in classrooms of the conversion into a kitchen, as part the of implementation students at recorded all the action for an Australian “Jamie’s Kitchen” series Network from September December. to Staff and students the of Institute’s Centre for Building and Furniture October, which raised assist to $8,000 NunawadingPrimary School in the project. The Hall raisingHill in funds July, more Town for the Institute’s House Hospitality AlbertMont and Surrey Hills in Albert the Mont Christmas Institute staff and students, was completed during and 2006, officially launched. nextThe house building project is now underway. Staff Fair 9 December on raising 2006, funds towards theHouse of and showcasing InstituteHomeless Youth, talent. Hospitality auction for the Cancer Centre theof Royal Children’s Hospital worthy cause. whichin raised November, for this than more very $15,000

To foster and develop community relationships and excellence in excellencein and relationships community develop and foster To corporatecitizenship… • • • • • International

Noel Lyons Executive Director – International Key Areas • In bound students • International projects • Offshore program delivery and franchise operations • Chief Operating Officer, Box Hill Enterprises

During 2006 the Executive Director International, Noel Lyons, was accountable for the achievement of the following Institute objectives:

• to manage International business development, sales and profitability of the Institute to ensure financial budgets are met as per the annual international business development plan

• to ensure the continual growth and financial viability of the Institute’s international operations in targeted international markets

• to manage business growth through implementation of key marketing strategies and the consolidation and expansion of business relationships with Australian enterprises which have the potential for leverage into international markets

• to systematically expand the Institute’s delivery capacity for international activities

• to ensure that the contractual arrangements entered into by the Institute are competent and can be delivered in a timely manner and at a competitive cost

• to manage the overall activities of Box Hill Enterprises operations as Chief Operating Officer, ensuring growth and profitability of the company’s business activities. 2006 saw the successful achievement of major Institute milestones in its strategic plan for the international education market. Recognition of this success was first highlighted when Box Hill Institute won the 2006 Education Award at the Governor of Victoria Export Awards. Box Hill Institute then went on to win the Microsoft Education Award at the National Australian Export Awards organised by Austrade. This was the first time any Australian TAFE Institute has won this prestigious award. In - Bound International Students Enrolments of international students in 2006 reached record levels. Students from over 57 countries studied at the Institute in 2006. While most of the Institute’s international students still hail from Asia and the Indian sub-continent, 2006 saw increasing numbers from other regions such as the Americas and Central/Eastern Europe. African and Middle Eastern student enrolments also reached a record high. The merging of the English Language Centre and International Student Office under the new name of International Student Services progressed smoothly. Under this new structure the Institute stands ready to respond to, and capitalise on, future changes to the dynamic English language market. International Projects Increased growth was experienced during 2006 as Box Hill Institute established its reputation as key player in the international development and commercial segments of the international project market. Major projects for the following clients were completed during the year.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

America

m ro South f

e e in nternational nternational

I m established also

ance and inco and ance delivery and and delivery m m were

ctivities A or PNG. f

and markets

East, project

shore progra shore nternational Franchises Financial per Financial existing its on build to continues Institute Hill Box international markets and segments and has been rewarded in 2006 with double-digit growth in revenue. Growth occurred areas. platform all across Off in studying were students 1870 approximately 2006, In extended campuses in China, Chile, Saudi PNG, Arabia, Fiji, the on 61.3% of increase an is This Vietnam. and Malaysia previous year campus extended sixteen were there year the During arrangements(1), in operationArabia inSaudi the following countries: (2) Fiji (1), Kuwait (1) Malaysia (6) China (2); Vietnam Sri Lanka Chile (1) (1), (1), PNG Delegations In nineteen 2006, delegations visited Hill Box Institute. Most Vietnam, Pakistan, Thailand, China, from came these of Chile and Denmark. A total people visited 173 of the Institute and government from coming majority the with year the during institutions. educational in teacher training, fellowships and student scholarship scholarship student and fellowships training, teacher in programs with major educational institutions and government departments. Macau, in 2006 during commenced initiatives major Other Middle New I O o W w T ) - - ) the the f APTC gency - t - gency Australian

A ent o ent system.

m offer

ent ent ollege ( ollege m C and

(WSQ)

stablish nternational nternational E evelop I D Vanuatu)

) – – ) echnical echnical or or f T and

AID orce orce ic ic Qualification

f f

us A gency gency aci Samoa, puses puses A P Skills

ects ects m j ent ( ent a C STUDIES EASIBILITY m PNG,

les les or pro or Design the of Headquarters and Country Offices. The APTCnew will operate across four different countries (Fiji, qualifications through five different schools. Following Following schools. different five through qualifications AusAID 2006, October in Forum Islands Pacific the design a conduct to Institute Hill Box commissioned College the of structure formal the defining study feasibility administrative the and Offices Country and Headquarters operate. will they which under framework Design the of Hospitality School. and The design Tourism in located campuses establish to decided study feasibility Vanuatu. and Samoa Fiji, Singapore Community and Social Services (CSS) (CSS) Services Social and Community Singapore Workforce Competency standards and associated competency competency associated and standards Competency different 400 approximately for developed were maps competencies across nine major industry sub-sectors. development the for Services Consultancy of Provision four across Approach Training Excellence Service a of different industry sectorsTourism, – Retail,Hotel & Transport. and Beverage, and Food Accommodation, j ff a

a evelop ustralian ustralian ustralian ustralian

ingapore Work ingapore R In Hill Box 2006, Institute enteredstrategic a and commercial partnership with Raffles Campuses, a privateeducation existing their upgrade to Singapore in headquartered provider Malaysia, Indonesia, in campuses new establish and campuses China. and Vietnam Arabia, Saudi Dubai, India, D 1. A 2. S 1. 2. m A F DESIGN Organisation Development

Delia McIver Executive Director – Organisation Development Key Areas Organisation Development policy and procedure • Development and implementation Implementation of Certified Agreements • Prime responsibility Organisation Development strategic plan • Implementation Human resources information system Workplace relations • Workforce planning • Industrial relations • Employee relations

The Executive Director Organisation Development, Delia McIver, was accountable for the achievement of the following Institute objectives:

• to create a culture within Box Hill Institute that values learning and places a high priority on providing learning opportunities for staff

• to ensure human resource needs are identified and human resource plans developed to support the Institute’s strategic, educational and business directions

• to foster positive working relationships between the Institute, staff and unions

• to ensure a comprehensive range of human resource services are available to the management and staff of the Institute, consistent with Institute policies and legislative requirements. Organisation Development The structure of Organisation Development, which had been refined in 2005 with the creation of the Workplace Relations Centre and the adoption of a Client Advisor model, was consolidated through 2006. Organisation Development is structured on the following basis: • Centre for Workplace Relations – Responsible for workplace relations, recruitment and selection, induction, probation, job evaluation, and projects. • Centre for Human Resource Services – Responsible for salary administration and remuneration arrangements, employment conditions and benefits, WorkCover, rehabilitation and return to work, contract variations and co-ordination of policies and procedures. • Workplace Support – Responsible for workplace support, management of complex cases, rewards and recognition, exit process. • Organisation Learning – Responsible for organisation learning, professional and staff development. Client Advisors are assigned Centres and are the first point of contact for managers and employees on general employment matters, including all employee relations issues. Client Advisors can be contacted on any matter related to the leadership and management of people of the organisation.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

are

the within

discuss

Action Frontline employees’

to

Managers, employment wide

in to

meet Induction Employees

new qualifications

to

and new

teachers, forum

all

elations

a for

for Institute Online

targeted

that

an an Leadership

developed of of

provide appropriate

agreements

the Miscellaneous

program

If ployee R ployee ensure validated

and

to and

Em been staff.

strategically and

for has

specifically

enterprise induction

been

process

and

an a continued the

implementation implementation ent been 2006 has

checked,

Employees

of of m

has have and and commencement. are team,

from and

argaining/

of during

staff evelop arising

D program

Institute, Maintenance months

in accordance(Cleaners) with their respective EBAs. issues generally. for PACCT conducted issues six held annot individual action plan will be implemented. Plan including a Staff Development Calendar. priorities,of subsequent submissions as appropriate, and reporting as required. Management mentoring program for interested staff. staffDevelopment and plans Teachers. for PACCT Program. Centres. by employed together with a supporting Resources guide. Design and Arts. Plans” for the Finance Centre and the Centre for Media program. staff development needs Frontline of Management staff at the Managers/Senior Educators in priority areas. qualifications eople nterprise B nterprise • Agreement Implementation Committees been have established E • Regular meetings consultative of committees for teaching and P • the One of significant most programs in Staff Development • Design and maintenance an of Institute Staff Development • Liaison Development with Centre, the TAFE identification • Commencement compliance of training programs for the • Development • Evaluation and monitoring Individual of Professional • Development • An audit was undertaken Induction on practices being • Implementation • Development and implementation Management “People of This • Implementation

of

range

to a

based

Box

for in

monthly

on

are

six management Advisory consultation evaluation

behaviour

Section

listed

communication in

and

particular Unions

people opportunity employment

responsible

wide values processes In

monthly, facilitate

expected an

with defined review

been and

as sector that Development Act.

Centre

trategy

sector Sector. with

S about agreed

also

the

and critical of process

entity a of public

policies

staff has

organisation ent public

8 Public

m processes of all

the

the

employees

public Charter

Organisation

a and

including Section with is

review

guides

the

consultation

Victorian

Act in

employment of Develop rocedures ecognition

Service provides and Development implementation

the

the

the

management

listed of

(SARP), and for

Institute complies

Conduct 7

which

of

Institute’s Hill change

unication ard and R and communication with staff and Unions. and annual reporting program for the Executive Management Team. and Section Program Development the revised program. feedback Positive was received from staff. principles the5 of Public Administration The Act). Act 2004 (the Institute plans implemented were and are in the process being of evaluated. and procedures reviewed, were implemented, audited and evaluated. coordinating equal opportunity and a reasonable have redress of avenue against unfair unreasonable or treatment. The Institute’s Code and professional conduct and is consistent with the Code of Conduct Hill merit,on employees are treated are provided fairly, with Group staff. staff. non-Organisationof Development Policies and Procedures. provide views and ideas the on leadership and management of people at the Institute. w mm e olicies and P olicies o • Management P • Box • Management the of Staff Achievement and Recognition R C • Proposal • Management A People an Organisation philosophy, followingThe are the key achievements for 2006: Organisation • Establishment • Organisation • During 2006 a number new of and existing policies OD • checks Police been have implemented for all new and existing • Early in the year, Organisation Development People and Performance received the outcome of a submission to the Management Australian Taxation Office for a class ruling • Auditing is complete regarding compliance on an early retirement scheme (voluntary with implementation of 2006 PACCT Work departure package) as part of managing the Plans and Individual Development Plans. human resource issues arising out of the program profile shift commencing in 2006. • A review of the management of personal leave • Arrangements were made for staff who are (i.e. sick and carers leave) at the Institute was members of one of the Victorian Statutory undertaken. Superannuation Funds to elect to salary • Teacher accountabilities and annual planner sacrifice their personal contributions as per were implemented and evaluated. the provisions of relevant EBAs. • Following an extensive audit of annual leave • To enhance approval processes within OD, entitlements across all Centres, a strategy was people management delegations were varied developed to reduce leave liabilities. to amplify delegations for OD managers reporting to the Executive Director. • Development and implementation of Box Hill Enterprises Collective Agreement. • An Institute wide response and action plan to the 2005 Staff Satisfaction Survey was • Implementation of EBAs for PACCT staff, developed. for Maintenance staff, and for Cleaning staff. • For matters coming out of the survey the OD • Position descriptions for 39 Centre/Executive team implemented strategies for items that Managers were reviewed and updated. related specifically to them. • A biennial review of Centre/Executive Manager remuneration was undertaken. • Implementation of 2007 PACCT Work Plans and Individual Development Plans has • TAFE Executive Officer remuneration, begun. employment, induction and probation processes were reviewed and new practices Business Process Improvement instituted. • The Human Resource Information System Workplace Support (known as Alesco) was upgraded to the latest version. • Investigation protocols, including terms of reference, were developed and implemented • Enhancements continue to be made to across all relevant policies and procedures. SEIK (the online Self-Service Employee Information Kiosk). A proposal from the • A Workplace Support policy and procedure software supplier for online timesheets is was successfully implemented. being evaluated.

• Successful management of individual cases. • Travel and International employment processes were reviewed and enhanced, • Improved support processes. including the production of a travel kit. Further consultation with stakeholders will • Reduction in time for resolution of cases. occur into 2007. • A review of motor vehicle matters as they relate to employment at the Institute, including the use of employee private vehicles, was undertaken.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

-

Services

Student

-

Finance

International –

Manager Manager

Brendan Grabau Centre Manager Biotechnology & Animal Sciences - Robyn Blake Ian Sceney Centre

Centre

a

and

rating staff

Financial premium

including OD

the

of lower

for

a monitored

2006,

in that was performance

into

conduct

the

overall advised

activity

for

advertised translated

ent effort

Institute’s

m Authority

positions developed ctivity WorkCover

the A

223

were

ent were

2005/06 performance over

Institute’s WorkCover

C was better than the industry sector (technical & further & (technical sector industry the than better was education industry) than more by 11%. This rate for 2005/06 than thatrate for the 2005/06 of industry standard. The result better than the industry premium rate was achieved. The Year sensitive information OD was developed. 89 PACCT positions, 121 teaching positions (including 41 41 (including positions teaching 121 positions, PACCT 89 expressions interest of for sessional 11 Centre/ teachers), Executive Manager positions (including 2 Acting Centre positions. Director Executive 2 and positions), Manager in regards to their accessing electronic of and hard copy records. Jennifer Oliver - Services Enterprise - Director Executive Maria Alibrando - Projects Manager Executive McDonald Maree Executive Manager Commercial Finance - Philip Wilkins - Services Information Customer Manager Executive Crosbie Tania - Development Business International Manager Executive Rhys Williams - Training and Education Industry Manager Centre Jane Sims Centre Manager Information & Communications Technologies- Simon Taylor Centre Manager/Executive Manager appointments that that appointments Manager Manager/Executive Centre madewere or commenced in 2006: - Affairs Academic and Learning - Director Executive m ecruit ecords Manage

• R • There • • Protocols Work R • A confidentiality agreement for staff non-OD with access to • • The following is a summary the of Executive Director and

Chief Finance Officer

Joanne James Chief Finance Officer Key Areas: Institute budget Financial management/Financial viability • Audit compliance Other non-financial statutory compliance • eg. Privacy, Whistleblowers, Records management, ESOS Sound business performancemanagement and business processes • Commercial contracts and trading arrangements • E-Business Company secretary: Box Hill Enterprises — Corporate compliance

The Chief Finance Officer, Joanne James, is accountable for the achievement of the following Institute objectives: • to ensure that the Institute’s annual operating and capital expenditure budgets and financial plans reflect the Institute’s strategic and management plan objectives and that resources are allocated to enable achievement of these objectives • to ensure that revenue, expenditure and surplus targets are achieved, liquidity ratios and investment balances are maintained at financially prudent levels and that the Institute’s investment in assets is maximised • to ensure compliance with all relevant financial management and other financial statutory requirements for Box Hill Institute of TAFE and Box Hill Enterprises Limited within an appropriate internal control, risk management and audit framework and as required by the Victorian Auditor General and the Board’s Audit Committee • to ensure that the Institute’s commercial contracts development processes, policies and procedures are in accordance with sound commercial principles and that a robust framework is in place for the management and monitoring of profitable trading arrangements • to enable the Institute to capitalise on the efficiencies to be obtained from eBusiness infrastructure and processes • to ensure that the Institute has an appropriate Risk Management Framework to manage key risk areas and that there are processes in place to ensure continuous improvement, monitoring and review of the Institute’s Risk Management policies and procedures. 2006 Financial Results For the year ending 31st December 2006, the Institute and its controlled entity, Box Hill Enterprises Limited, recorded a consolidated funded operating result of 1$13.759 million, (2005: $5.137 million). The 2006 funded operating result represents a significant favourable result over the original 2006 budget targets, and a significant increase in performance over 2005. The excellent financial performance for 2006 was due to a number of factors, the major contributors being • A 31% increase in the Institute’s international operations, comprising fee for service from international

1 Operating result before Government Contributions – Capital and Depreciation.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

as

on

assets

long

works non

flow projects

and primarily

the the

with

and

financial minor

in

to levels

from

19.2% current

by current

year

2005

programs increase

relating (both

the non an for

from is

of

increased

during

advance

provisions

have unchanged.

changes

expenditure in

maturity

marginally

arising leave

2006

above

for accrued revenue

relatively 2006.

the

reduced in in

of shortening

employee

has

adjustments the

liabilities and effect

liabilities

of

increase increase December

net

salary an effect the of 2006 component increases adjustments for EBA enrolled be to in delivered not but 2006, until 2007. an projects completed at year end 31st

result

a noted above. Current current Current liabilities, comprising accrued expenses, revenue in in revenue expenses, accrued comprising liabilities, Current advance increased have term), as result a of: • • The currentNon assets, largely comprising property plant and equipment, • consolidated entity’s working capital, adjusted for current long term as provisions, employee in 2005 from a ratio to 1.83:1 2.70:1 of at This level working of capital is considered prudent in order for the Institute adequately to manage its financial management risks.

at

thereby

with

recorded therefore

Training

costs,

million and

significant assets

and together

no

2007

delivery

in $40.902

with current

abroad, of

Education

total and

indirect hanges in Financial Financial in hanges

C assets on

maturing

achieved

ear other

was

81.5%

or assets Vocational

Australia

current icant icant

of and

f in

increase sale, 2006,

igni offshore S financial

increase 2005. for overheads

f of

This studying in

an

held

current

December ary o ary

number

December fundto its strategic capital initiatives the over next 5 years. Institute consolidates its cash and investment position in order an increase in the Institute’s investment returns, as the the significantly trading improved results. assets falling current during 2006 the crystallisation sale of proceeds relating current non to non increase projects. contributing an to result improved for the year a students

31st mm

osition during the Y the during osition u

• S At represented • increaseThe for 2006 compared previous to year is due to: • 31st • P 2006 2005 2004 2003 2002 YEAR ENDED 31st DECEMBER $’000 $’000 $’000 $’000 $’000 A-IFRS A-IFRS A-IFRS A-GAAP A-GAAP

SUMMARY OF OPERATING STATEMENT PERFORMANCE: REVENUE FROM CONTINUING OPERATIONS Government Contributions – Operating 53,413 51,154 46,835 46,123 44,310 Government Contributions – Capital 5,956 2,180 6,698 9,747 3,717 Fee for Service and Other Operating Revenue 30,791 25,655 27,248 26,148 25,524 Revenue from non-operating activities 10,135 2,893 - - - TOTAL REVENUE 100,295 81,882 80,781 82,018 73,551 EXPENSES FROM CONTINUING OPERATIONS Depreciation and Amortisation 5,159 5,276 4,040 4,390 14,719 Employee Benefits and Other Operating Expenditure 80,580 74,565 71,122 67,567 67,102 TOTAL EXPENDITURE 85,739 79,841 75,162 71,957 71,821 Net result from continuing operations. 14,556 2,041 5,619 10,061 1,730 Net result before Government Contributions – Capital and Depreciation. 13,759 5,137 2,961 4,704 2,732 SUMMARY OF BALANCE SHEET PERFORMANCE: 40,902 22,531 31,225 26,200 19,043 Current Assets 155,806 156,090 129,587 114,834 102,114 Non-Current Assets 196,708 178,621 160,812 141,034 121,157 Total Assets 15,143 12,305 11,275 10,218 8,923 Current Liabilities – Due Within 12 Months 7,769 6,915 - - - Current Liabilities – Due longer than 12 Months 2,240 2,401 9,952 8,938 6,855 Non-current Liabilities 171,556 157,000 139,585 121,878 105,379 NET ASSETS Equity: 35,800 17,553 18,212 10,756 1,536 Accumulated Surplus 108,632 112,323 94,249 83,998 78,229 Reserves 27,124 27,124 27,124 27,124 25,614 Contributed Capital 157,000 157,000 139,585 121,878 105,379 TOTAL EQUITY 8,317 5,665 6,149 7,749 1,226 Net cashflow from operating activities – excluding government contributions - capital 2.70 1.83 2.77 2.56 2.13 Working capital ratio adjusted for current long term liabilities

The summarised financial information presented for the years 2002 and 2003, is based on financial information that was prepared in accordance with Australian Generally Accepted Accounting Principles (A-GAAP) applying for the relevant year. The 2004 to 2006 summarised financial information is based on financial information that has been prepared in accordance with the Australian equivalent of the International Financial Reporting Standards (A-IFRS).

Compulsory Student Services and Amenities Fee The Institute levies a compulsory student services and amenities fee that is determined in accordance with the Ministerial Directions on Students Fees and Charges.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

------Commitments Estimated Future - - - - - Particulars of Projects involved Support, Development and Main tenance of Data Warehouse, EIS Cognos Cubes & Oracle RDBMS for the Statewide MIS Project. Support, Development and Mainte Student Systemnance for of QL-S the Statewide MIS Project Support, Development and Mainte Student Systemnance for of QL-S the Statewide MIS Project Support, Development and Mainte Student Systemnance for of QL-S the Statewide MIS Project Architectural services related to the Institute’s Capital Works and Infra structure Programs $601,120 The services and amenities fee is managed by the Institute’s Stu reation, counselling and welfare and other non-academic support services. The services and amenities fees are fully managed by the Institute and are not paid student to any organisations. dent Services and Support Centre. The fee isfully applied to the provision of funding for student rec Details 66 $1,107,000 Paid $313,955 $479,310 $127,680 $130,969 $360,350 Total FeesTotal 1 1 1 1 1 Number of Engagements er $100,000 $100,000 er v Consultants onsultancies Total Fees IncurredTotal Number of Engagements CNA Australia Pty Ltd Solidity Pty Ltd Ndevr Pty Ltd NIIT Technology Pty Ltd ArchitectsLyons Pty Ltd Total StudentTotal Services and Amenities Fees Collected for year ending 31st December 2006 Statement Purpose for which the services and amenities fees are applied Name of organisation of students to which the services and amenities fees are paid (if any) onsultancies under $100,000 under onsultancies onsultancies o onsultancies These engagements relate various to consultants primarily engaged for the provision architectural, of quantity surveyor and design services C related the to Institute’s building works program, strategic initiatives in biotechnology, IT and Nursing and various IT related consultancies. C Details consultancies of engaged during 2006 are as follows: C Risk Management The Freedom of Information Officer As part of its annual Risk Management program, Box Hill Institute of TAFE the Institute revised its Risk Management Policy 465 Elgar Road, Box Hill 3128 and five-year Risk Management Plan, taking Telephone: (03) 9286 9222 into account the Australian Risk Management National Competition Policy Standard AS/NZS 4360:2004 ,ERM Principles and guidelines contained in the Auditor General The Institute has in place policies and procedures Victoria, Good Practise Guide, Managing Risk to ensure compliance with the National Across the Public Sector, 2004. Competition Policy which take into account Victorian Government’s “Competitive Neutrality: The Institute’s Risk Management Steering A Statement of Victorian Policy” requirements. Committee has the responsibility of ensuring that The Institute’s National Competition Policy and all key risk activities as approved by the Board Manual were reviewed during 2006 in accordance and the Chief Executive Officer are implemented, with the Institute Board’s policy review schedule reviewed and monitored on a timely basis and in and commitment to the Institute’s continuous accordance with the Institute’s Risk Management improvement processes. Policy and Plan. Other Relevant Information The Institute achieved a Self-Assessment Risk Framework Quality Review score of “Exemplary Consistent with the requirements of the Financial (100%)” in relation to the Victorian Management Management Act 1994, Box Hill Institute has Insurance Authority’s 2006 Risk Framework prepared material on the following items, details Quality Review Program. of which are available on request and in accordance with the Institute’s Freedom of Information The Institute utilises this program to assist with Policies: its assessment of performance in relation to risk management and to ensure that best practice • Changes in prices, fees, charges, rates and levies guidelines are considered, and implemented as • Major external reviews appropriate, in relation to its risk management practices. • Major research and development activities Statements of Pecuniary Interests • Overseas visits undertaken The Institute has in place policies and procedures • Publications that require relevant officers to complete Statements of Pecuniary Interests on an annual basis. All such • Occupational health and safety assessments and statements have been duly completed. measures Information about declarations of pecuniary interests • Industrial relations issues and by all relevant officers should be directed to: • Major committees sponsored by Box Hill The Freedom of Information Officer Institute. Box Hill Institute of TAFE Enquires should be addressed to: 465 Elgar Road, Box Hill 3128 Telephone: (03) 9286 9222 The Freedom of Information Officer Box Hill Institute Details of Shares held by Senior 465 Elgar Road, Box Hill 3128 Officers Telephone: (03) 9286 9222 Information about details of shares held by senior officers, as nominee or held beneficially in a statutory authority or subsidiary, if any, should be directed to:

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS Teaching and Apprentices

Kerri Ferguson General Manager – Teaching and Apprentices Key areas Educational program management Directorate Apprenticeship coordination Quality and Continuous Improvement Flexible Delivery

During 2006 the General Manger Teaching and Apprentices, Kerri Ferguson was accountable for the achievement of the following Institute objectives:

• to ensure that Teaching Centres deliver programs to students in line with the Institute’s Strategic and Annual Management Plans by ensuring the Centres have appropriate systems in place, including implementation plans

• to lead the process of development of annual Centre Business Plans and ensure that all Institute wide targets and KPIs within the General Manager’s areas of responsibility are achieved

• to coordinate apprenticeship and traineeship activities across the Institute

• to lead and coordinate the development of strategies to encourage teaching Centres to use client orientated learning strategies

• to provide leadership across the Institute and develop strategies to further embed quality and continuous improvement principles and practices across the Institute

• to manage the day-to-day operations of the Directorate staff and convene Institute wide activities as requested by the CEO. Key initiatives included: Education Program Management and Delivery The General Manager Teaching and Apprenticeships is the direct report for the Centres for Building and Furniture Studies, Electrical and Refrigeration Trades, and Hair Beauty and Floristry. These three Centres deliver a significant proportion of the Institutes apprenticeship activities and in 2006 exceeded their student contact hour targets. The Centre for Building and Furniture Studies has experienced significant growth and changes in delivery requirements, resulting in the development of a new facility in Victoria Crescent, Box Hill and changes to the Elgar Campus facility to increase the operational space for apprenticeship delivery. The Centre continued to produce high calibre students taking out six of the Housing Industry Association Awards and the Best Cabinet Making Pre-Apprentice as voted by the Furnishings Industry in 2006. The Centre for Electrical and Refrigeration Trades delivered in excess of targeted hours due to strong demand for their apprenticeship programs. In 2006 the Centre Manager travelled to Canada to investigate the possibility of providing electrical students with the opportunity to undertake an exchange program in Canada and receive a dual qualification from both Box Hill Institute and Southern Alberta Institute of Technology.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS ent ent m prove Im oordination oordination C ontinuous ontinuous C elivery elivery D pprenticeship pprenticeship Flexible Flexible provide to continued Program Internship Delivery Flexible The of awareness their raise to and staff for opportunities development the options and possibilities available them to for the development studentof and teachers resources. A In 2006 the Federal Government renamed the apprenticeship system. known is It now as the Australian Apprenticeships system. The Instituteupdated relaunched and Apprenticeship the Network site. web with work to continues Network Apprenticeship Institute’s The Centres streamline to systems and processes. and Quality The Quality Assurance and Continuous Improvement Advisory Committee was established in 2006 theby CEO as an Continuous and Quality to relating matters on group advisory self organisational an undertook Institute The Improvement. assessment project supported DEST. by of role The the Quality Assurance and Continuous Improvement an of establishment the oversee to is Committee Advisory agreed include will which Framework Quality wide Institute at aimed initiatives Quality of range a drive to and definitions improvement continuous of culture a developing and promoting at Box Hill Institute.

irectorate A variety of Institute wide activities and functions are are functions and activities wide Institute of variety A in assist to Directorate Institute the through coordinated improving communication within the Box Hill Institute, with past and present staff, industry and local the community. to times several met Network Officers Administration The strategies identify to and processes and systems Institute discuss current improve to practices. As a result feedback of provided theto CEO in 2006 the by network, three areasidentified as also meetings The addressed. were challenges safety potential provide members with the opportunity establish to support groups and share ideas. The Sapphire Connection Dinnerheld annually enables past staff members remain to connected the to Institute and keep abreast of Institute. the of development and growth A Staff Service Recognition functionwas held in October for staff been who have at the Institute for tenyears longer. and the include Directorate the through managed activities Other StaffAwards Recognition and Program Christmas function where staff recognised are by their peers for theiroutstanding contribution and achievements. D The Centre for Hair Beauty and Floristry has seen increased increased seen has Floristry and Beauty Hair for Centre The demand for the Diploma in Beauty Therapy wellas as the Diploma in Hairdressing placing significant demandon the on work commenced Centre the 2006 In resources. be will demand future that ensure to facility new a of development opening the including events external many at worked Staff met. ceremony the staff of Commonwealthmembers Games. Two also travelled the to undertake to US specific Aveda training. Teaching, Innovation and Degrees

Rob McAllister General Manager – Teaching and Innovation and Degrees Key areas Educational program management and delivery • Delivery of teaching programs in Centres Management of teaching operations • Steer Centre business plan development and management Innovation • Develop a culture of innovation across the Institute E-Learning and flexible delivery • Lead the planning for and continued development of e-learning and flexible delivery across the Institute Sound business performance • Facilitate the development of the ICT Industry Training Plan

During 2006 the General Manager Teaching, Innovation and Degrees, Rob McAllister, was accountable for the achievement of the following Institute objectives: • to act as a direct report to the managers for the Centres for Business Programs, Computer Technology, Information Sciences, Media Design & Arts, Performing Arts and Automotive Transport and Engineering • to ensure the direct report Centres deliver programs to students in line with the Institute’s Strategic and Annual Management Plans by ensuring the Centres have appropriate systems in place, including implementation plans • to manage the direct report Centre Managers which includes leading the process of development of annual Centre Business Plans and ensure that all Institute wide targets and KPIs within the General Manager’s areas of responsibility are achieved • to promote the increased use of e-learning and flexible delivery in Teaching Centres across the Institute and increase the commercial viability of the Centre • to lead the growth of a culture of innovation in the Institute, to identify and sponsor innovative projects, and to ensure that skills in creativity and design are embedded in all of the Institute’s learning programs • to work with Centres on the implementation of degree programs. Key initiatives included: E-Learning Fifteen teachers completed an e-Learning Internships Program and participated in a Community of Practice during 2006. Examples of online learning methods devised by the interns included: • Advanced Financial Reports • SQL programming and library catalogue assessment • Automotive apprentice records online • Environmental Sustainability for Hospitality • Online employment documents system

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

The

Staff

which

staff

displays direction

program.

attractions select

practices Fountains

orders any interface Nelson

Institute.

to

House at Register.

Hairdressing with

for (FIWOS)

the

adding degree

the

is level,

various

visual

Systems at

Ideas teaching house

visitors and

customer

their

of

and

the

Institute

Campus, System

of

ground concept Institute

take trialled

the highlight enable front

onto

audio

to the part

the

Computer

to

Campus The innovative

was

at Nelson as the an egister at

of

idea

Ordering at which in

PDAs an Elgar

visitors

2,

prototypes training.

Register

deas R deas designed students, Bachelor

continued Wireless

Device students submit assist The Workplaces,

commenced

wireless

Level

completed skills Ideas

to

by 8,

will presentations

Walk course, uses was

e

use students able

Youth

m that

Training and be Institute. for

Integrated their visual

Fa

is Building to (Networking)

innovation f

of

display Innovation the

iPod to

Navigation and

Innovation nnovation I Innovation ff

staff the Homeless part

Staff all o all

ta Innovations tudent POD (Networking) concept was developed and refined the by staff members attending the and innovative student outcomes. This year the Xtreme Design Vehicle was added Nelson to Campus, PiratesFlower depicting Biotechnology taking an important was world in role today’s added i As Walk Innovation The S A H HallThe showcases Fame of winners the of Staff Annual Recognition Program awards from 2000 2006. to (SARP) S Fountains Showcases installed were each on the of three campuses. prototypesFIWOS designed were Bachelor by Computer of showcasing Systems for FIWOS member around for Restaurant across the Institute can view these ideas and add them. to audio around the Institute. Campus. are then forwarded the to kitchen, bar and checkout as required.

a

the Year

Lox

into was the for

the

for

the it

as Sox four

Victorian

complete Action

of and

and

of

Diploma in

concluded the well 2006 vehicle Design

Training

and

Lox’.

of as In

work

team

the

Person

a responsible

‘Sox of

vehicle Ya-nique Verve

part

design

Applied Bash. panel

Advanced

to Innovation the

were

of was Tertiary

called

the called – Business

the

Design learning,

in Variety

groups

exterior

raining completion

and

awarded students CEO,

initiative

the Diploma product

the

the Product of a

a Xtreme company

in

of was

a

design

The

undertaking and the

kills T Powell, teaching

to of participated

groups

Docklands. ehicle ehicle

entrant 2006. Project

V formed Xtreme

Sam Innovative

designs an the stage Embedding

Two

restoration

to

Year as in

manufactured new addition the

the first members Most Design

esign esign the trim. of In

the students State D and project-based

of the

Design.

The e e of staff

with

for line. ox m

The for

L

Xtreme prize, nnovation S Innovation ff Collection showcased

task interior

the

2005 Tertiary.

tre basis

ox ta

nnovation on the Web Web the on nnovation Applied in Hospitality, the students also qualified for a Diploma in State developed on SoxThe Lox team was rewarded with the first prize National and are sockclips designed keep to socks together in the wash and Hospitality Events or Management course was a first for Victoria. first skills. teachers together, worked each teaching and mentoring different – the many across Training Workplaces the Institute. An innovation page was added the to Institute showcasing website I S Twenty S Achievement AustraliaUsing the program Young as (YAA) a X In 2006 the Certificate II in Applied Design was offered as a dual Innovation qualification with the Certificate II in Studies, Automotive Light Vehicle. InstituteThe Distributed Learning Support System was (DLSS) used teaching by staffcourse store to materials and resourses, which in turn are used students by in the classroom. This year staff300 attended training sessions DLSS. on in program and at the the conclusion of program they presented some newsome innovative ideas. Xtreme Design branding being incorporated. completed The car was the the submission display at the Applied Design exhibition in October at the Fox The Car Initiative Qualifications Authority’s Applied Design in Industry program. Teaching, Students and Degrees

Angela Hoare-Lippmann General Manager – Teaching Students & Degrees Key areas Servicing students • Student management • Institute complaints/concerns Education program • Monitoring Institute delivery program profile delivery Management and delivery/operational report • Centre Manager direct reports • Centre plan development and implementation Learning options for youth • Youth policy and youth strategies • Employability skills initiative • Local Learning & Employment Network Secondary schools relations • VCAL, VETiS, GAP Design strategy

The General Manager Teaching, Students and Degrees, Angela Hoare-Lippmann, is accountable for the achievement of the following Institute objectives: • to provide students with a positive learning experience • to lead the Institute’s development and provision of learning options for youth • to lead and enhance the Institute’s relationship with secondary colleges and other VET providers • to lead the development and implementation of a design strategy across the Institute • to act as a direct report to the managers of the following Centres: Biotechnology and Animal Sciences, Health and Community Services, Hospitality and Tourism, Student Support Services, Vocational Access and Education • to manage the direct report Centre Managers which includes leading the process of development of annual Centre business plans and ensure that all Institute wide targets and KPIs within the General Manager’s areas of responsibility are achieved. Key initiatives included:

Servicing students The General Manager, Teaching, Students and Degrees provided strategic direction to teaching and support centres to maintain high quality learning experiences at the Institute. This included supporting the implementation of a number of innovative projects in the Centre for Student Support designed to improve the learning experience for students and the continued roll out of the Youth Plan focusing on a “full service approach” to our younger students. A key initiative for 2006 was the development and production of a transition guide for new students entitled “Tackling TAFE” which was included in the first edition of the student magazine, “The Box.” In 2006 an Indigenous Advisory Committee was established to assist in the implementation of the Wurreker Plan framework. An indigenous Work Skills and Leadership short course was delivered by the Centre for Hospitality and Tourism Studies in collaboration with Student Support at the Mullum Mullum Gathering Place.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

of

110

with in

place of of 2006

Lab to

the

a

State 2006. through

late

there as

role with

into was

was

by

with the provided

and

education

Experience

the of

Singapore

2006 During

2006 in

place

2006 the during people

at

General

satisfaction

In in the

in Institute

stakeholders Degrees

Region, conducted the behalf program in

continued

facilitated

implementation a

group young

assuming Hill and on

Design overall VCE.

was seminars improve

as

collaboration

other programs.

the with

LLEN state

for

of

to

In

Box the in

The and well

the presence the

with

these survey

as

Degrees arrangements Advisory

into Workshop

Industry for

Students

in

School Metropolitan Monash sector

2004.

in

outcomes and across

October. Idea in

the

and focus

in

workshops recommend vocational

collaboration

Tertiary the

programs 80% involved schools

Eastern

Design from relationships Teaching,

Satisfaction

contractual

recognition

to

and major

and

Students

the the

major

would

hosted A

3000’s

framework

staff

had a

action employment

VETiS VQA. and conducted

students Whitehorse Credit with Applied

they

Lab

and Student of had

Manager and 2006.

the

design for compared sustainable

schools. in

Teaching, join 1,100 of Institute that

Institute Block as

Prototyping

partnerships

Festival

to

providers the

number over the

biannual General Institute training

Chair applied

behalf study

conjunction

esign strategy strategy esign lient satisf were year, secondary large through Management level with the Gateway Local Learning and InstituteThe continued at involvement the Committee of Employment Network for the local government areas of Manningham, C The D The invited results2006. The indicated increased levels satisfaction of with the Institute from student of the previous responses 83% survey, indicated Lab is the 3000 Victorian Government’s Centre Excellence of for Design, and Box Hill Institute is the only vocational representative. The to Manager, the Design 3000, the Institute in 2006 rose three percent from 2004 79%. to Design, on develop the development an of Eastern Metropolitan Commitment Youth in VET Victorian Qualification Authority. Design in Industry’ ‘Applied The Training Advisor role, assist to and developing Management Polytechnic. As part the of festival also we staged a Showcase Exhibition the such as the Local Community Partnerships and Careers Advice Australia. provide studentsTo with a positive learning experience…

for

a award also

and

Senior

there in

of

was

Building streams Year”

and winner

programs the “Resume

Institute. Hill received

the Taster: Overall

Institute.

The

standards Victorian of

the

contained

Degrees providers Box

under

the industry

at Services, Studies supplemented

the

at

Drawing,

and Institute’s

be Institute

by

Creative

quality

program. largest

Institute. across

schools the “Teacher

can

The Equine

the delivered the following

students for

Creative

the information

average.

of audited

the against at Students

VCAL

Community of utilise

the Tourism,

process

in that and

The

&

one was &

passport

state

provider.

their who

(VQA) or youth or the programs

in

successfully skills teacher

Teaching,

its experience Fashion

Health

a

comprises

be

: VCAL Institute

Institute than

recognition

a management undertake. expectation

to

students

a

Hospitality

the subjects as level

Hill

by the

the Authority

Beauty, out Axton, they markets

learning

Manager higher

program year

for

Box

VCE

Viv with

employability

their the continued

rolling much

was made

is

as VCAL Institute General study

programs Registration

Construction, Intermediate

earning options f options earning econdary school relations school econdary brand“Vocational co-ordinated Pathways” School by Programs in the Centre for Marketing. Programs provided in 2006 included a accreditation for a further four years delivery of 2010. to The To lead and enhance the Institute’s relationship with secondary with relationship Institute’s the enhance and lead To colleges and other VET providers… at also 144 studentswere enrolled, studied 57 whom of at the senior level. This in theVCAL State. Our retention rate approximately of per 91% cent Multimedia and Information Processing. Some senior students & Hairdressing, S The L InstituteThe provides a largerange apprenticeship non of programs year cohort. – 19 old for the 15 These programs include: for Skills “passport” project focused further on developing Teaching Centre capacity and student awareness employability of skills as well • Victorian Certificate Applied of learning (VCAL) • Victorian Certificate Education of • VET in Schools (VETiS) • Growth Program & Pathways (GAP) • Education Work VCAL Employability skills a key were focus for Employability 2006. The approach Qualifications Institute-basedThe project was based a ‘student on centred’ During Institute would continually update theiremployability skills in the student’s complemented 2006 Builder” tool. The nurture from the Centre for Biotechnology and Animal Sciences. process. Students invited were nominate to the teacher they whom the extraconsider “gone have to mile” inspire, to encourage and responsible Learning and Academic Affairs

Jennifer Oliver Executive Director – Learning and Academic Affairs Key areas Degrees • Accreditation • Implementation/capability building Global Education Network • Global staff and student experiences • Global partners network and curriculum Quality Learning Chair, VET Board of Studies • Education program development research capability • Professional practice – teaching E-Learning • Capability building Universities relationships • Pathways Educational program management and delivery/operational report • Staff management • Student management • Improvement plans (staff and students) • Centre plan development and implementation

The Executive Director Learning and Academic Affairs, Jennifer Oliver is accountable for the achievement of the following Institute objectives: • development and implementation of the Institute's Educational Plan • leading the development of degrees according to the Box Hill Institute Strategic Plan • leading the Institute's relationships with selected university partners • becoming a significant and enthusiastic member of the Global education and training community providing global experiences for our students and staff, and seeking out new opportunities to expand our global network. Key initiatives included:

Quality Learning Box Hill Institute continued to develop an Education Plan which is focused on delivering quality learning. Our goals include demonstrating educational leadership, responding to industry and delivering an applied learning experience that is vocationally relevant to the needs of our stakeholders to live and work in a global knowledge economy. We are committed to the principles of quality assurance and continuous improvement. The institute submitted an application to the Victorian Registrations Qualifications Authority to achieve Delegated Authority to Accredit. The application documented an holistic approach to quality accreditation systems within the Institute including ensuring our Policies and Procedures met the academic and quality requirements of the Authority.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

Nine GEN.

2006.

the

July

of Associate

International in

Education Systems

&

and

implemented. nstitute nstitute

GEN I

Technical

Computer membership Conference

were ill ill

of

of H

Innovation

their inbound

ox ox http://www.globaledunetwork. and

B at Planning

Degree

Institute

eleven

ittee ittee the

formalize

Understanding mm

(GEN) website

to o

of hosted

with C

Associate

niversity/ lobally Focused Institute Focused lobally Biotechnology

U of and

Network Network

Institute Singapore

ing a G ing eakin eakin in

m D Hill

Memorandum Degree in Biotechnology (Networking)

Understanding

he he eco oordination oordination student exchange participants in 2006. Other inbound participants included two staff and four familymembers. Exchanges are anticipated to commence with ITE from 2007. Box HillBox Institute with GEN partners, SAIT Polytechnic Memorandum a signed College Community Kirkwood and of (ITE) org, with the official launch held at the annual Global Global annual the at held launch official the with org, Education During 2006 Hill Box Institute delivered the following degrees to students: • Bachelor and Associate Degree Applied of Music • Bachelor • Bachelor the group. Members shared experiences, together worked on interdisciplinary projects and participated in professional activities.development The aimwas to ensure uniform standards in the approach to delivering the degrees, encourage innovation and provide a community support of as staff delivers degrees for the first time. • Associate Degree in Commerce The BachelorAppliedof Music enrolled students in four specialist streams – Performance, Composition, Audio graduation degree first The Theatre. Musical and Production for an Australian Institute TAFE was held in May. Associate the and Management Hospitality of Bachelor The by accredited also were Management Hospitality in Degree in commence will delivery and Education Higher of Office the 2007. continued Practice of Community Education Higher The to support staffresponsible for teaching and coordinating Monash basis. regular a on meeting by courses degree the University provided a facilitator to assist with developing Univversity Relationships Univversity T The committeemet during 2006 to ensure the actions within the B Global new the of development the led Institute Hill Box Education subcommittees met during the year and actions from these these from actions and year the during met subcommittees subcommittees reported were at a workshop held in November. C f

and

& (VET)

of

oard o oard B reviews

Higher

Training

Planning

course

and raining raining Department

T pilot

Accrediting program

Educational

the

Education

in

egrees Non-Self

education

a

ducation and and ducation E as

Vocational

subcommittees participated

higher

of tudies

two eporting

operate

existing f S

to

Report;

nstitute D Institute ill ocational ocational V Board’s

leaders Review endorsement accreditation of he he ox H ox oard o oard tudies (VETBOS) Accreditation and Policies and Procedures met during the year. to students degree our enabled also This Provider. Education access Fee-Help. • oversight the of appointment higher of education course • oversight • high oversight of level for all higher education programs The Higher Education Board of Studies provided: Studies of Board Education Higher The Board of Studies. Studies. of Board and updated policies and procedures concerning Assessment; Assessment; concerning procedures and policies updated and Evaluation; Selection; Student Examinations; of Conduct Board. the by approved were Cheating & Collusion Plagiarism, The In February 2006 Box Hill Institute received formal approval approval formal received Institute Hill Box 2006 February In Training and Science Education, of Department the from (DEST) Centres regarding continuous improvement strategies. New B The Institute prepared its first Biennial Higher Education Education Higher Biennial first its prepared Institute The Quality Quality R Quality In 2006 the Board received quality reports from the the from reports quality received Board the 2006 In International Education Curriculum and Unit Teaching • Quality Practice in Teacher and Research • Quality in Learning Partnerships and Pathways • Quality in Learning Design, Assessment Delivery, and • Quality in Education Planning and Policy T VETBOS is responsible for ensuring: Education, Science and Training (DEST) project, Framework Framework project, (DEST) Training and Science Education, for Excellence and completed an internal Australian Quality B support to continued Studies of Board Education Higher The the with parallel in operated Board The degrees. of delivery the Institute’s The AcademicThe Program Endorsement, Delivery and Review studies feasibility degree new discuss to met committees sub consider to met also Committee Research Academic the and applications for research funding from degree centre staff. audit. Training (AQTF) Framework S Twenty-three Box Hill Institute students and staff participated in GEN and other international exchange programs in 2006. A total of 40 individuals completed a student exchange experience at Box Hill Institute in 2006. The first semester exchange was completed with DUOC UC in Santiago, Chile and students from Denmark, Canada, Chile and the US spent a semester in 2006 studying at Box Hill Institute. Curriculum matching was completed by the Centre for Business Programs, the Centre for Health & Community Services, and the Centre for Electrical & Refrigeration Trades at Box Hill Institute, with staff liaising with either SAIT Polytechnic or Kirkwood Community College. Teacher education and professional practice Local industry liaison continued in 2006 with Box Hill Institute offered a complete teacher Wilde & Woolard offering sponsorship for education and assessor certification pathway from a second year, and Reece Plumbing offering initial certificate level to postgraduate teacher assistance to a Box Hill Institute trade student. education. BMW and Holden again hosted short exchange students for industry tours. The Master Plumbers Seventy-nine staff completed their Certificate IV & Mechanical Services Association of Australia in Training and Assessment and twenty-three staff (employer of several plumbing participants) completed their Diploma of Vocational Education supported student participation in short exchanges & Training Practice. to Canada. The Box Hill Institute and Monash University Increased use of online technology to market partnership continued to flourish with the student/staff travel and exchange opportunities delivery of the two Masters programs: Master of occurred in 2006 with promotional information Education (Work and Learning) and Master in posted through StaffWeb, StudentWeb, and the Organisational Leadership. A group of 13 staff GEN Website. Print media such as the SARC graduated at Monash in October and over 20 staff “The Box” publication was also used to promote completed their Masters by the end of 2006. awareness of opportunities. A demonstration DVD Degree course leaders and teachers from was produced by Box Hill Institute to promote the Biotechnology and Animal Sciences, Performing Global Education Network. Arts and Computer Technology travelled Box Hill Institute was represented at the internationally to deliver their research Community Colleges for International presentations to their peers. Development Inc (CCID) Conference in Florida, The 2006 Teaching and Learning Symposium USA in February 2006 showcasing Box Hill “Learning Choices” was attended by 270 staff and Institute’s GEN partnership and collaboration keynote speakers presented on a range of topics with Kirkwood Community College. Box Hill including Engaging Today’s Students; How young Institute was also represented at the Summer people relate to education and work. The plenary Conference for CCID in Cedar Rapids, Iowa, USA speaker was Stephanie Alexander talking about her which allowed for networking opportunities with a Kitchen Garden Program. Staff from the Institute number of international Community Colleges. also conducted workshops on topics including eLearning, flexible learning, intercultural learning, To ensure the Institute achieves excellence in professional practice and cultivating a culture of degree delivery and the Young Achievers Lauch of reflection and research amongst staff… Sox Lox.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS Campus Services

Dermot O’Sullivan General Manager – Campus Services Key areas Facilities Master Planning • Estate management • Space and accommodation planning • Infrastructure and services development Property operations and facilities services • Environment management • Physical safety Capital works Security

In 2006 the General Manager, Campus Services was accountable for the achievements of the following Institute objectives: • the physical capacity of the Institute, including development of new facilities and services • the operation and maintenance of existing infrastructure • to enhance the working and learning experience of staff and students, by providing an environment which is both fit for purpose and sustainable • the continuous improvement of amenity. MASTER PLANNING AND CAPITAL WORKS Divestment of the Doncaster site took effect in early 2006, completing the deliverables identified in the 1996 Ten Year Master Plan. An updated Master Plan framework was developed to address the next phase of capital works for the Institute. 2006 saw the completion of a Practical Trade Training Facility at the Victoria Crescent site, to be used for building and plumbing trade training. It demonstrates the “training workplace” philosophy, with the harvesting of rainwater for use in the building water supply being incorporated into the structural design so that it is both a live training aid for instructional purposes, and a passive educative feature for students, staff and the community. During 2006, the external appearance of the Elgar Campus was enhanced with the application of a new paint colour. This was consistent with the Institute’s intent to continually improve the physical environment to provide a learning and work place that both values the individual and adds value to the education experience. Key elements of the Master Plan framework which underwent further technical development during 2006 included a Feasibility Study for a Trade and Industry Training Centre, and a Staging Plan for the Whitehorse Campus Redevelopment. A forward commitment of Institute funds to a five year capital development was approved ensuring the built environment will provide the best possible educational and working experience for staff, students and the community. This commitment will provide for the programmed upgrade of classrooms and other learning spaces. Incorporated into this is a plan to link the various sites to our international experiences with a landscaping theme which provides for recreation and reflection. Box Hill Institute has complied with the building and maintenance provision of the Building Act 1993.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS and

health

Institute’s ety the f a of

number

A ealth and S ealth workshop.

home

the ccupational H ccupational O at plans safety of development the continued Institute The Centre level. Each Centre conducted a programme to identify The Centre. the across mechanism control a and hazard all and health with consultation was programme the of focus Centre of Auditing (users). staff key and representatives safety any establish to and compliance ensure to conducted was plans additional resources or training requirements. and Health Occupational 2004 the of introduction The Safety Act and Council resolution resulted in the rewriting associated and Policy, Safety and Health Occupational the of Procedures and proformas. implemented successfully was Plan Improvement 2006 The a of consisted Plan the of elements The fullyear. the across corporate training program, Centre safety plan development, and drills evacuation audit, corporate plan, communication programs. induction The training program offered healthand safety representative training aid first training, safety height training, refresher and training, awareness and security personal 2, and 1 level risk and assessment risk identification, (hazard HIRAC control) training, chemical management, updates, OHS control emergency and assessment risk plant handling, manual organisationtraining. sub and executive Safety and Health Occupational The committee meetings held regularly were throughout the year. week safety successful very a organised sub-committee The and offerednumber a of activities including safetyhome, at of sense a and safety technical, non the for maintenance car accidents avoiding and students for spectacular OHS humour, in safety representatives also attended the day one WorkSafe accredited program. The activities provided an opportunity which was both enjoyed by staff students.and Teaching Centre Reports

Centre for Automotive, Professional development Transport and Staff were involved in further study for Certificate IV in Workplace training or Teaching Diplomas, Engineering Graduate Certificates and Masters Programs. The Centre for Automotive, Transport and A number of staff also participated in staff Engineering offers a diverse range of programs development in technical programs. The Centre across the industry areas of automotive service and also participated in the Learn Scope internships repair, transport, distribution and logistics, as well developing resources for the Distributed Learning as a wide range of engineering disciplines including Support System (DLSS). mechanical, civil, fitting and machining and fabrication / welding. Projects and partnerships This year saw a number of partnership programs The Centre for Automotive Transport and with industry, mainly in the competitive Engineering has had another successful year with manufacturing area. We also commenced three excellent results across the Centre. new programs at an aluminium smelter in Dubai. The Centre’s great result was across the board with Special events and initiatives improved enrolments in our government funded profile courses and increases in our commercial Students and staff from Southern Alberta Institute areas both locally and internationally. of Technology (SAIT) in Canada participated in the GEN program earlier this year, spending three There was a significant increase in inbound weeks in the automotive programs area. international students with most of the increase in the Diploma of Automotive. Awards Our technology replacement program has seen the Several students won individual awards at our purchase of new state of the art equipment. awards evening held in Fountains Restaurant in May. Short course delivery continued to be a mainstay of our commercial operation with Licensed Vehicle One student undertaking the Advanced Diploma Testing, Automotive Air conditioning and Welding of Engineering Technology was also awarded the being very popular. Wayne Cleaning Systems 2006 Scholarship. Demand for Transport and Logistics training continues to grow with the Centre developing a Diploma and Advanced Diploma. Student contact hours delivered in this area increased again in 2006. Curriculum development 2006 saw the implementation of a new training package in automotive and engineering requiring the development of new resources for the teaching programs.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

in

to

Baker

per very

Centre Plant

the (IHD)

year a

students. subject the with

to

learning the

in day

the

industry participated

Product Lake

at update

was

the designed

and

to

used It two

second professional best

team degree Salt

who a

week was

Molecular

through

was in a the for

Vocational

one technology capability experience

June.

from Development the in USA

Other

teaching

attending in

conferences, program

This

with Educational and

spent

of Pirates

at projects with

teachers animal staff Technology

Utah, BIO

delivery

student

first-hand

a Diploma our our

participating

Institute Officer our

Flower

Canberra.

industry.

City, three

several of

to internship successful

exchange

the operations in

program Horticultural

the

some with Animal

developed an previous

at the

Lake

for and

at

as

the

support students highly

funded

Pirates”. for

were

training Technical included

to feedback Salt Program.

students program from

artnerships

internship

Laboratory P Conference created

biotechnology Facility allow

Institute

proved Training

of “Flower

the

provide activities

Facilities headquarters will the College, has

improved Masters

in

links

and

Biology Technology

vents and Initiatives vents

global at equipment

its Government exchange

members

partnerships

and 12

on Animal

and Network

of

an

Diploma

ects and ects new staff Animal successful j State

Year

skills Monash capital

the Knoxfield

ro pecial E pecial S Building P The hosted Biotechnology Specialist Centre, BioSkills. these One of was the very Community in Laboratory give molecular biology techniques and industry. InstituteThe was successful in obtaining Government funding for outside the second semester. BioMelbourneThe Network hosted its first breakfast meeting successful breakfast and introduced industry of a host people to the Institute and them gave the opportunity see to first hand the capabilities the of Centre. at week practical placement project. Two activities. expanding enhance the Centre’s chromatography capacity. partnershipThe established with the Department Primary of Industries and the Florey CRC Howard Institute.breeding (MPB) These partnerships Science development Australian and New Zealand Council for Care Animals of in Research held in Canberra. and Training (ANZCCART) Our Institute her practice Two participated Services where they (EPS) developed their online skills for resource development in animal husbandry. Several staff undertook units in the Certificate IV in Workplace Assessment the Education and One staff Training. member successfully completed

as

the of the

2006. and take

key

for

many courses

2006

a in

meet

to

and and

The in program

for setting. to these

Innovation

Stronger Captive number y

enterprise

students, Training numbers

Conference Definitive

a time

spent

Sydney of

delivers Certificate

and

in high.

the

and International first offered

large

have VETiS The 2006

be of

maintained

encouraged materials resources students.

the

biotechnology to

laboratory

were Sciences skills staff

a

commercial Husbandry,

in and

2006. Operations for

Summit

and attract a Nursing.

been international

in

introduction signing in

to of on-line

their

successful

years,

industry.

Biotechnology Ausbiotech the courses have

Animal

The

skills continues offered

to Animal

on-campus

part

of

Institute

leavers, two

the Centre

ent materials PaleoTechnology

and highly be

level staff

develop

was Laboratory ent

With

and

Veterinary m upgrade a

development

Hill to the past continued m

to

to interest Biotechnology the with

school

Two in

and

the programs Bachelor been Box

work-ready attended learning

and

Studies ran

Companion

Diploma to

external

local

the

courses has business biotechnology.

over

students

ciences evelop Develop

program to of wanting new Grooming. of

their

clients.

of

course

D Studies

S new

years

Biotechnology

Centre Australian November

m

Pet of Animal mix courses

Chicago.

area

implemented for in a

Nursing, nursing

II the

short the

Industry in Three

Horse allowing

Packages and

workers

delivery

component existing

the

of

delivered

commercial mal internship

with

developing of essional

developing in

from

VETiS number

f are of Centre Centre

time

a the

2006, ni

Sydney, Equine entre for Biotechnolog for entre

urriculu ro began Keeping, In a range training of programs from Certificate II Advanced to Diploma level across the areas Biotechnology, of Laboratory Operations, Process Manufacturing, Animal Science, Zoo P Staff industry Package, and the Animal Care and Management Training Package, which incorporates Animal Animal Technology, Care, Veterinary C The A The C area focus delivery CentreThe enjoyed a successful year in 2006 with growth in the in of studentsof transferring from Diploma courses.BioSkills The Specialist Centre for Biotechnology also launched the first phase of Animals hours relationships with the animal technology industry developed were up that delivery improve to our of programs in this area. Two for Certificate Training needs II Veterinary Agreement BIO2006 members the of Applied Science teamTwo attended the TAFE students. was the culmination efforts of from individuals within the Centre research and across project the Institute. introduces a PaleoTechnolgy The first external courses specialist to vet nurses. while Centre for Building • TAFE Teaching and Leaning Excellence and Furniture Studies Programme • Diploma of Vocational Education and Training The Centre for Building and Furniture Studies provides high quality training across a range • Graduate Diploma in Business of occupational areas from pre-apprenticeship • Vocational updating in the Safe Use of Static to Advanced Diploma. The Centre has strong Machines partnerships with secondary schools, industry • OH & S Red Card associations and employers to ensure relevant • First Aid level 1 and 2 vocational pathways and career development in the construction industry. Courses offered include: Projects and Partnerships The Centre has taken possession of a new multi- • secondary school program designed to meet purpose training facility to improve capacity in the the needs of young people wishing to use delivery of apprenticeship training in Carpentry construction as an alternative route to learning, and Plumbing. such as Growth and Pathways (GAP) Partnerships with external organisations include: • Victorian Certificate of Applied Learning (VCAL) and Vocational Education and • Completion of the House for Homeless Youth Training in Schools (VETiS) combining Pre- • Renovation work for Nunawading Primary apprenticeship Certificate II School in relation to Stephanie Alexander’s Kitchen Garden Foundation • pre-apprenticeship and apprenticeship training in Carpentry, Off Site Joinery Furniture, • Housing Industry Association (HIA) Health Cabinet Making and Plumbing and Safety Red Card • Construction of a Display on behalf of Stanley • Diplomas in Building Design and Technology Tools Australia and Building, plus Advanced Diploma in Building Design and Project Administration • Membership of the Furniture Industry Association Panel to raise awareness of • shorter courses to industry such as Non Friable apprenticeships with schools. Asbestos Removal, Health and Safety and Special events and initiatives Builders Registration qualifications. The student exchange programme with Horsens Curriculum Development Polytechnic, Denmark, resulted in two Danish In 2006 the Centre continued to make a significant students studying at Box Hill Institute, while contribution to the development of teaching and Australian students enjoyed a period of study in assessment resources for new training package Denmark. qualifications in plumbing with many key staff Three plumbing and a carpentry student had a attending workshops in Albury and Mildura. three week study tour in Canada with our partner Workplace assessment strategies were further Institute, Southern Alberta Institute of Technology developed in Carpentry, Furnishings and Picture in Calgary. This allowed the students to see first Framing which will improve the flexibility and hand the differences in their respective trades. accessibility for employers seeking a qualified and competent workforce. The Centre is continuing to support the Institute and provide expertise in the development of Articulation into the Advanced Diploma of Foundation programmes with Kuwait. Building Design and Project Administration will provide a pathway for students in anticipation of Awards changes to the licensing requirements for Building Box Hill Institute Carpentry apprentices were Designers. again very successful at the Housing Industry Professional Development Apprentice Awards taking out six of the seven awards. A student from our Furnishings Pre- During 2006 Centre staff participated in a diverse apprentice group also won Best Pre apprentice at range of professional development programmes the Furnishings Industry Awards. such as:

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

the

to

Sport

in China,

students Games were of

in

learning

Managing profits

grow

Hill

to on

delivery community.

Box

initiatives real-life

campuses

the and the

Institute’s

passing

continued the

greater and

design

to extended helping

Marketing

won

including

the

and new

Recreation/Development

for campuses

team). Team

with and events,

sponsorship

broadened

several nitiatives

Fijian

I (NBL of

Sport Category

and charity

gaining working

and

strategies Commercial ran

on

vents/ Dragons E

show,

Growth

focus development

dog

a delivery

Centre’s Vietnamese

teachers a

South

the

cholarships pecial 2006 scholarships by: won were ANZ Bank Business Scholarships: Christopher O’Keeffe, Gemma LeslieTrotter. and Lauren Budget Car Rental and Truck Marketing Scholarship: Linda Matthews RSM Bird Cameron Accounting Scholarship: Natalie Keunen Awards The S S Our with receive prizes: Pearson Education - Public Relations Award– Candice Baker FrontierThe SoftwareHuman AwardResources – Danielle Kaplan The National Institute Accounting, of Accounting – Award Ariana Evans McGraw Hill - Marketing – Award Mark Hite PublishingWatsonia Administration Award– Greeta Akrami Sport and Recreation – Award Yiannis Christoforou Pearson Education International Business – Award PipernoJoe corporate governance training senior to managers Hanoi of Telecommunications. Centre’s graduationThe ceremony saw the following graduates Business Management and charities. CentreThe continued its substantial presence in China. The Centre delivered in extended five campuses in China, with teacher exchanges being undertaken for much the of Further, year. the Centre Manager addressed a conference in Chinathe on education. of internationalisation The practice matches organised were and for a Cure. Shave Two with the undertaken with the WNBL team, Dandenong Rangers. Public relations students ran charity movie nights, a fashion parade and area accounting. of Considerableeffort was expendedon assisting in Kuwait and Singapore.

of

S and

M

dynamic finance

and variety

retail seminars

a

the

of professional

refine was

personal to changing

Centrelink

through of resources

needs to

formal

government, meet

Package the of

area

place to

human

the continued

training meet

of

took

in

finance, variety of

Training a

teams ent

reformed in

better ent m

m delivery PROGRA USINESS to

delivery

were business, developed

course

Services

its of

development

order

artnerships were

in Develop P

participated

fields

develop programs commenced

Financial m

vocational the

continued

courses

in and fitness.

professional

programs latest

members

essional and ects and ects short

f j Centre Centre’s

implemented in Australia and the extended campuses. package in both Australia and the Chinese extended campuses. demands. urriculu ro ro P The P Centre develop C AssociateThe Degree in Commerce was successfully delivered for education the first time in with 2006, the accounting major being the focus. The B FOR CENTRE CentreThe for Business Programs delivers vocational training and through the Diploma Retail of Management program. CentreThe commenced delivery Corporate of Governance and Finance training Department to Defence of civilians and uniformed personnel. • International Business programs implemented a new training • Marketing personnel in 2006. continued develop to MetcashWe managers across Australia business environment. environment. business • The development activities, including: • Institute The Master Education of program • Institute The Diploma VET of program • Sport marketing seminars • Marketing seminars • Business Administration Network events • Training and Assessment seminars • Flexible deliver internships Informal New trading and computer software. means, such as: • Membership professional of bodies • Guest lecturers being arranged the by faculty • teaching Peer technology of • Attendance at educational network events sport campus agreement. Our relationship with NZPTC in Fiji also Centre for Information and continued to flourish. In addition to the moderation visits we communications technology continued to run PD to support the overseas compliance to AQTF standards. In 2006 the Centre for Information and Communications The Centre delivered a course at the post graduate level in Malaysia Technology (ICT) was established through the amalgamation of in conjunction with Box Hill Institute’s long term partner, the Centres of Computer Technology and Information Sciences. Selangor Human Resource Development Company. This new Centre was appointed as ‘the lead’ in the ICT Specialist In partnership with iCrystal, research work was undertaken to Centre for Victoria. develop a new antenna for RFID tagging cyclists. This project was Curriculum development showcased at a Ministerial launch in February 2006. The Centre devoted considerable on-going effort into the The Institute received a considerable donation of routers and development of curricula, skills training, assessment methods switches which enabled us to complement our existing impressive and formal recording of competency achievement in line with the networking equipment assets. Australian Qualifications Training Framework (AQTF) standards. Special events and initiatives The Centre was an active participate in the Electrotechnology The Centre hosted a number of special events and initiatives that Senate in 2006. This senate is an active group which works with included: the Curriculum Maintenance Manager (CMM) in giving advice to • attendance by a student at a three-week study tour at the Office of Training and Tertiary Education and working on projects Southern Alberta Institute of Technology (SAIT ) as part of and issues relating to the Training Package. the Global Education Network (GEN) program The Centre also continued to deliver Voice over Internet Protocol • students from SAIT visited Box Hill Institute for three weeks (VoIP) training this year. These programs have been packaged as in May an on sell suite of programs to those companies who are providing training for VoIP solutions. • an initiative with Multi Media Victoria (MMV) to plan and implement a road show around Victoria promoting ICT The Centre delivered the third year of the Bachelor of Computer careers and the predicted upcoming serious skills gaps. Systems (Networking). • being appointed as a Telstra preferred supplier of training in Professional development September Two staff completed their Box Hill Institute sponsored Masters • planning and running two successful schools based networking course and seven staff continue to study the Masters Degree in competitions in August & December. A total of 16 schools Networking via distance-education program with Charles Sturt competed for prizes donated by Cisco University. Of these, three have completed their Masters with one staff member, Henry Wiebell receiving the Deans Award for • ‘Rapid Recruitment’ run by Jobs Plus has enabled 6 students to Excellence. gain employment. This event, run like a rapid dating event, was much appreciated by the employers and students. The Centre ran eStaff professional development for over 100 Box Hill Institute staff. Two staff completed a Radio Frequency Awards Identification (RFID) training program run by a private company Appointed as the lead ICT Specialist Skills Centre for Victoria in conducted at Box Hill Institute which was further held in Perth, October 2006 Sydney and Brisbane. ‘Jean Arnot Memorial Fellowship’ 2006 Three staff and a scholarship winning student attended the annual Elizabeth Beales Cisco Networkers’ Conference in Brisbane during September. Many industry partners (Australian Library Information Staff enjoyed attending specialist courses to support content Association, EBSCO Australia, Technical Bookshop Melbourne, delivery of Library and Information Services and Information Microsoft & CISCO) have supported the students with awards Technology training. and prizes that will support their move to employment. Projects and partnerships Andrew Jackson Memorial Scholarship The Centre enjoyed very strong and ongoing relationships with Tim Raines many industries, organisations and the community, both locally Continuing Studies Scholarships and internationally. Alan Hawkins Glenn Taylor The Centre continued to support the Institute’s collaboration with Luke Edgely Cain Seing Hanoi Open University, Vietnam, (HOU) under the extended Daniel Flynn

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

the

edge Total to

from

and

Southern

staff

generously a Canada, leading

the

to

scholarships

visit NHP

equipment

of

to Airconditioning Calgary, access

Automation Network,

in and with

Matt Freene Philip Jepson Neil Shineton Hall with

along provision AC

Rockwell (SAIT)

Education the opportunity

Centre

Club

sponsorship parts, an

the

Global

with through

Company,

Rotary

Actrol

Technology

including of

provided

Hill

Centre

Ltd Electric

Institute’s provided

the

Forest Pty the

was

Institute

Refrigeration, Industrial,

ects and partnerships ects The j ro pecial events and initiatives events pecial Middendorp Tools Awards Electrical Apprentice the of Year Apprentice of Year the3rd Year Apprentice2nd of Year the Year Apprentice of1st Year the Year Refrigeration Apprentice the of Year Apprentice of Year the3rd Year Apprentice2nd of Year the Year Marshall Tom Apprentice of1st Year the Year Dean Becker Security System Apprentice the of Year Joseph Nieuwenhout Apprentice of Year the3rd Year Apprentice2nd of Year the Year Chris Henry Apprentice of1st Year the Year: Dean Cherry NHP Scholarship Russel Cownley Arba’i Arbai HillForest Rotary Club Scholarship Lindsay Yates P trainingThe alliance with NHP Electrical Engineering Products S Box Hill Institute students completed the construction a of electrical The House for Homeless Youth. components required donatedwere Middendorp by (Blackburn) and Clipsal and were installed electrical by apprentices. Through technologies and quality resource materials. Kirby and Airefrig generously donated equipment the to Refrigeration area. supported member assist apprentices financial have who other or hardships. Alberta and mapped the Electrical apprenticeship programs offered by both Institutes. mapping The process was assist to in simplifying international recognition electrical of apprenticeship training.

key &

and

tagging the

the

is services

as

and

providing offers Systems)

employers,

infrastructure

qualifications

diversifies Institute

Education

within AS/NZS3760

by

Certificate

Rail testing building

Institute

the Hill Institute

growth section,

the

Trades the by

and

(Security of refrigeration/air

Hill

Box Hill

in

suppliers

course. Electrotechnology attended

Electrotechnology professional offer at

Vocational

rate Box

Box to of

the Rail

rades required their Services

high control annual

Forum electrical, training

weekly T refrigeration as a and

ent refrigeration Award. Refrigeration

ent

m Signal

The Victoria fifth

The

m Diploma lectrical and and lectrical

employed

in

study;

increase and of

Building E

the courses Award,

industry

of the

to

IV industrial

appliances

state for electrical, maintained

Melbourne.

and both

Victoria. areas

the develop 750

Electrical in

in

Wangaratta.

attended

Apprenticeship m in

conducted

continued in Centre for

Infrastructure

Certificate

electrical major engineering

over

staff continued

providers centre to the the

Staff held staff

throughout

four essional develop

Electrotechnology of

graduates

f

Centre Works

Metals

in

2006

efrigeration portable entre for for entre

urriculu ro of on-site course. Forum training Electrotechnology industry, examined emerging technologies and practicums. training training conditioning, security systems and telecommunication cabling. CentreThe is the largest combined Electrical and Refrigeration the two refrigeration apprenticeship courses for apprentices under P All staff undertook training in the Certificate IV in Training and with During 2006 the Centre was actively in the involved implement- ation C Assessment and the Institute’s Distributed Learning Support System (DLSS). Centre Training and the Graduate Certificate in Vocational Education & Training. Teaching The C R across employers Mainco THIESS), United, (formerly Pacific National and Refrigeration provider for electrical/electronic signal rail training. Demand only Registered Training Organisation in Victoria offer to both refrigeration apprenticeship programs. In apprentices. Centre The remains the only Registered Training training Organisation III apprenticeship. CENTRE FOR ENGLISH LANGUAGE STUDIES In 2006 the Centre for English Language Studies had a very successful year delivering English as a Second Language (ESL) programs to students from non-English speaking backgrounds. The Centre was kept busy with nine student intakes from countries such as Vietnam and Colombia and we witnessed more students coming from emerging markets for ELICOS such as India, Pakistan, Sri Lanka and Bangladesh. The healthy mix of nationalities in our ELICOS classes ensures students must use English as their main language of communication. The Centre again conducted two study tours from China, one for a group of teachers who came to improve their English language and ESL teaching skills, the other for a large group of secondary students who came to enjoy some English classes as well as take part in a number of excursions to places of interest around Melbourne. In addition the Centre hosted a number of English teachers from China who observed classes in order to learn about our ESL teaching strategies and methodology. The Centre’s involvement with off shore projects and extended campuses continued. A new model for the Foundation year in Kuwait was designed. English tests were also designed for Saudi Arabia and given to prospective students nationally who will undertake training for the local tourism industry. ESP curriculum documents (English for Tourism) were written and will be taught in Saudi by local ESL teachers. Three staff from the Centre also went to Saudi Arabia in November to deliver a series of workshops on ESL teaching generally and the delivery of the ESP course in particular. The program coordinator went to China in May and set up the English language program at the Wuxi City College of Vocational Technology. This was followed by a visit to Bangladesh on a marketing trip to recruit international students. The Centre Manager also went on two marketing trips during 2006, one to Hong Kong and Vietnam, the other to Korea. In Semester One, 2006 the Centre successfully conducted another DEST funded ESL program – English for Children’s Services. It was supported by staff from the Centre for Health and Community Services who taught the Childcare units and supervised the students’ work placement.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

This other

they website. centre

including experiences

gives

year.

2006. on

against

where

International managed floristry

each show events

Council

during

corporate section The

Cure’,

small

a of a

Breast charity

attracts students

in

for floral

Melbourne

demonstrations

volunteers. and range

(RTOs). show

a

the

several

requirements

‘Shave daily National in

the

in

in

advanced waxing them experience

the

and teachers

the on

time visitors

in offers corporate

stand

Organisations a

first participated

participated

and Floristry

otherwise

of

prize participated

of

displayed 500,000

not team

Institute’s

third the Training

later displays students

may Institute

to

the number

students and

a

of and

and

they Floristry Hill maintenance

ards ards Aw National Floristry Worldskills Competition Jacinta Harding stage. Floristrystudents entered competitions and awarded were second students an opportunity present to their talents and those their of teachers business. business. Staff The involving andFlower Garden students Show, in the construction and Registered competition theof Year held at Box Hill Institute Our in July. students second and won third prize in the Bridal Bouquet, and Floristry students competed in the Interflora Training Provider first andthird prize in the Surprise Item. Box Hill Institute was SkillsNational World Competition held in May. Box also named as the Interflora Provider the of Year. Floristry student Jacinta Harding was awarded Silver in the many provides students with the opportunity design to and construct corporate that a very successful fundraising ‘Pink Ribbon Day’ held at Salon on Elgar Beauty waxed

in with

and

in

Box

and of was

new Line secondary

necessary

up

VCAL

a enable

show

Training the

increases Help from of

skills and y and

number qualifications

& Commonwealth

considerably

will a

The

of case

the

Workplace’. developed

with part in

the

Kid’s

as of year.

the

demand which for with show

range

areas

in a

the to increased

Centre Education

ball involved

in

Apac them

strong has the

from

also

ent ent Culture ceremonies

with had

discipline ent ent

m

earlier industry charity

air, Beaut air, m were apprenticeships

Vocational

provided

the

three providing of

show closing

graduated

to Centre

annual

industry. Hairdressing

based the ‘Changing

which y and

The in partnership students

the

(IHS) develop the

months

in m

Diploma across students

school new

on members

(HBIA)

a

by the Services

opening

training. twelve staff Diploma

Society talent

staff

essional develop essional ects and partnerships ects f j hairdressing the seminar

past

2006 entre for H for entre

loristr urriculu ro ro pecial events and initiatives events pecial presented program. demand The for places in both the Diploma in Beauty and the learning material complimented an by online test bank and an audience hundred five of from the hair and beauty industry. The evening was held at the Regent Theatre and raised in the vicinity of for the charity.$20,000 Hairdressing students participated in an International Hair Stylists competency checklists in line with the new training packages. S CentreThe participated in the Hairdressing and Beauty Industry schools for its programs students focused 10 and Year those on undertaking CentreThe continued nurture to its partnerships with Aveda, Interflora, Thalgo, L’Oreal, and HydroCo Mancini as well as developing products, of range a to exposure students our offer to Institute Hill experiences and opportunities. Association P fulltime commercial and international students. Several including the Diploma Frontline of Management. staff members completed anTwo internship with Educational P C In certificate level courses, including apprenticeships, traineeships and Resource CentreThe for Hair, Beauty and Floristry offers a range of C coming The F continueto the Centre’s focus the on development online of resources. Staff participated in a safety and security seminar and professional development in their various industries, including attending a full day Games and the Australian Open Tennis. community events such as the Ronald MacDonald House charity function, Centre for Health and • training package delivery and development Community Services • TAFE Child Care Teachers annual conference. The Centre for Health and Community Services Projects and partnerships (HCS) delivers a wide range of programs in Partnerships in 2006 included: nursing, aged care, youth work, disability, patient and children’s services. Courses are delivered on • a partnership with Deakin University campus and on site in industry. Faculty of Nursing will result in the Centre’s The Centre also offers a number of programs to Certificate IV Health (Nursing) students given young people including the Victorian Certificate accreditation into the Bachelor of Nursing. of Applied Leaning (VCAL) and the Certificate in • delivery of the Diploma in Children’s Services Work Education, a program for young people with commenced in March to two groups of a history of learning difficulties. students in Fiji. During 2006, a memorandum of understanding • delivery of the Certificate IV in Disability was signed between the Institute, Eastern Health, Work for the Department of Human Services Epworth East Hospital and Deakin University to (DHS) to disability workers in the Eastern establish a Nursing Skills Centre of Excellence. With the use of state of the art human patient Region. simulators, students will be exposed to a wide range • a partnership with Manningham City Council, of clinical experiences which positions the Institute that delivered Certificate III in Community as a leader in nurse education in Australia. Services (Aged Care) for personal care The Centre also undertook an international assistants consultancy for the Singapore Government’s • delivery of Disability Work training to Workforce Development Agency during 2006. A Australian Homecare Services in metropolitan training framework for the community services and regional areas of Victoria sector was developed and is due to be implemented for nine sectors in Singapore in 2007. • continuation of the partnerships with both Curriculum development SCOPE and St John of God Services to provide disability training to its carers. The Centre continued to develop learning resources for courses in management for the Community Special events and initiatives Services and Health sector and Lifestyle and The Centre: Leisure for the Aged Care sector. • Hosted an Industry breakfast for industry Marriage celebrant, funeral services and representatives to assist in the development of a professional development courses for marriage Health Industry Training Plan. celebrants were delivered in line with regulations as outlined by the Attorney General’s Department. • Was the major sponsor in the Community The Centre partnered with Le Pine Funeral Services & Health Industry Training Board’s Services for the funeral celebrants course for all conference and Annual Awards Night. celebrants who wish to gain expertise in delivery of • A sponsor for the Special Olympics fund funeral services. raising dinner, held at Fountains Restaurant Professional development Awards Staff from the Centre were involved in a range of Epworth Hospital Nursing Scholarship – professional development initiatives including: Kirsty O’Haire and Kasey Scholes. • representation at the Association of Intellectual The Australian Nurses Federation Scholarship Disability conference Kevin Donnelly.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

work

to

event

Royal

by chance

the

the

for

staged

with

was event

them

night

ent m fundraising nitiatives

provided charity

I

and

The

evelop artnerships another

D P students

hosted vents and and vents

E Association.

essional essional ects and and ects f j Centre

ro ro pecial Arrangements for the Advanced Diploma Tourism Management Management Tourism Diploma Advanced the for Arrangements with 2006 in completed were program Business of Bachelor and joint a is qualification This commencing. students first the Business of Faculty the and Institute Hill Box between program and Law at Deakin Over University. a three-year period students final The study. concurrent through courses both complete will Burwood Deakin the at fulltime delivered is course the of year campus. The Centre alsoworked with staff inthe School ofExercise and Health Sciences at Deakin University develop to a new The sciences. food culinaryand in specialising program degree program and university TAFE involves study with an emphasis developingon skills and knowledge meet to the needs the of food manufacturing and processing industries. management Tumour Children’s Hospital Cancer Centre and the Children’s Brain fully-paid internship program at the resort. Association BrainChildren’s Tumour Charity Night The Centre offered eight students the opportunity participate to in a P The Centre maintainedits partnership with PlazaCrowne the Trailwalker. Oxfam 2006 the at Australia Oxfam and Melbourne The Centre Hanoi continued KOTO and Streetto support voices as they continue their mission help to break the cycle of Vietnam. in children street among poverty S Bintan Lagoon Resort Internship In conjunction with Bintan Lagoon Resort in Indonesia the Awards Achievement AustraliaYoung - Tertiary Awards Business – the of Person Year Sam Powell (Hospitality Management) Most Innovative Product – and Ya-nique “Sox Lox” Best Company for Marketing – and Ya-nique “Sox Lox” Best Merchandising – place) (second and Ya-nique “Sox Lox” Bakers Delight 2006 Ron Gillespie Awards Junior – Crystal Brook (Mountain Gate) Senior – Anthony Glavic Gardens) (Waverley P development professional of range broad a completed Staff activities in 2006 that included updating information technology as such areas in skills technical improving knowledge, and skills and products new on training patisserie, and cookery commercial systems such as Sabre ticketing systems and compliance training. with a client and develop the night from conception completion. to and and y Melbourne. Box Hill Box Melbourne. ent ospitalit m H tudies Melbourne project. The Centre hosted hosted Centre The project. Melbourne S evelop

D

m m entre for for entre urriculu The Centre undertook several curriculum developmentprojects in 2006 maintain to its reputation as a leading provider of studies. tourism and hospitality the combining program Design” “Hospitality/Applied The Advanced the with Design Applied of Diploma accredited newly Diploma Hospitality Management course used the framework of Achievement Australiathe Young program deliver to the course. The BachelorHospitalityof Management coursewas accredited in expected are course the for enrolments first The 2006. June in Advanced the from articulating students existing with 2007 June subjects includes course The degree. the into programs Diploma provide will which Institute the in courses degree other from outside others with interact to opportunity the with students their own area study. of C during the creation of the television series “Jamie’s Kitchen Kitchen “Jamie’s series television the of creation the during Australia”. the At end the of course twenty students commenced employment at the restaurant and since have returned the to Centre as cookeryapprentices. our from Apart 2006. in grown has Centre the Internationally, extended campus activity the in Fiji Centre commenced delivery trainingof programs in Macau with the Venetian Macau, and Macau Sands the with program guest” “mystery a conducted Bankcompleted project a World at DuocUC in Santiago Chile. agreement Campus Raffles the towards contributed Centre The with hospitality and tourism training in Singapore and is a partner in the Intercontinental Hotel Group program in China. twenty-five young cookery hopefuls as they worked their way way their worked they as hopefuls cookery young twenty-five towards a place in the kitchen at Fifteen program eight-week the of everyday filmed were staff Institute 2006 was a very successful year for the Centre for Hospitality the of areas all in activity increased with Studies Tourism and Centre’s operation both locally and internationally. Commonwealth M2006 the in involved heavily was Centre The Games. Students secured paid employment at various venues Catering Artistic North, Delaware as such companies with and Spotless Services. A number staff of alsotook advantage venue as corporation games the for worked and event the of managers supervisors or enhance to their industry knowledge and expertise. The Centrerecorded a significantincrease ininternational Hospitality of Diploma the in 2006 in enrolments student Hospitality of Diploma and Cookery) (Commercial Management (Patisserie/Baking). Management coverage media extraordinary received Institute and Centre The as part the of Fifteen C Touris The Centre for Industry program delivered into secondary colleges throughout the state. Education and Training Professional Development In 2006 the Centre for Industry Education and Training A Leadership in Action program designed for delivery to the maintained its strong focus on the provision of training and Institute leadership team was delivered during the year. A similar assessment services in the areas of workplace training, teacher program was designed to initiate change and to enable Institute staff education, language and literacy support, leadership, safety and to contribute positively to future Institute innovation strategies. government standards and compliance. Jobs Plus staff attended training in management, customer service, Teacher Education programs were extended to include the delivery disabilities, first aid and supervisory skills and team leaders of Certificate IV in Training and Assessment to undergraduates attended a Sing apore Conference ‘VTE 2006 Transforming in the Faculty of Education at Deakin, La Trobe and Ballarat Vocation & Technical Education in a Global Economy’. Literacy Universities. During 2006 the Centre also delivered Certificate IV support teachers participated in Workplace English Language in Training and Assessment to students visiting from China and and Literacy information sessions facilitated by the Engineering off-shore in Colombia. and Manufacturing Skills Board and a staff member attained the Advanced Diploma of Language, Literacy and Numeracy. On-site training and assessment was provided to various industry sectors, including the pulp and paper, construction, automotive, Project and Partnerships extractive, health and community services, print, ICT, hospitality and government sectors. Training varied from literacy support The Jobs Plus Employment service expanded to include job for the provision of onsite safety and risk management training to placement for graduate students and jobseekers as well as delivery of the Certificate IV in Training and Assessment and the coordinating the Parents Returning to Work Program, Skill Up Diploma of Vocational Education and Training. and the Australian Apprenticeships Access Program. In 2006 a new initiative Rapid Recruitment was developed to enhance the In mid 2006 Box Hill Institute was awarded a new contract to relationship between graduates and industry placement. provide services, with the Jobs Plus Australian Apprenticeship Centre and Employment Service to employers in the Melbourne Workplace English Language and Literacy projects funded by the region. The Jobs Plus Employment Service achieved high Department of Employment, Science and Training were delivered recognition for its success in job placements and the design and to the Construction Material Processors Association specialising in implementation of labour market programs. These programs the work safely, risk management and communications units. include Australian Apprenticeships Access Program, Skill Up, and The Certificate IV in Training and Assessment was customised Parents Returning to Work. for managers and team leaders at industry clients including Qenos The Centre also experienced considerable growth in the numbers Limited, Huntsman, Mirvac Nissan, Tabcorp and Toyota. of participants enrolled in customised on-site training delivery and Leadership modules were delivered at SCA Hygiene and the flexible learning. Mirvac Hotel Group Curriculum Development The Diploma of Government has been customised and was Customised industry courses were developed and delivered by delivered to Inspectors from the Departments of Primary staff for a number of our industry clients including SCA Hygiene, Industries and Infrastructure. In 2006, ninety seven students QENOS, Huntsman, City of Whitehorse, Box Hill Hospital, graduated from the customised Diploma of Government program CGU, Mirvac, WorkSafe, Department of Infrastructure, (Workplace Inspection and Investigations) being delivered to Department of Primary Industries, CMPA, TABCORP, Nissan, Inspectors from WorkSafe. IAG Cryovac and Australian Arrow. Special Events and Initiatives The development of a suite of manuals for Crushing and Screening competencies in the extractive industries commenced, along The Centre contributed to the design and organisation of the 2006 with the development of manuals commissioned by the Institute Teaching and Learning Symposium for all Institute staff. The of Quarrying Australia (IQA) for core competencies from the Centre also contributed to a ‘Teacher Expo’ to promote future Extractive Industry Training Package. TAFE teaching careers for industry specialists particularly in the trades areas. Curriculum was customized and translated into Spanish for the delivery of Teacher Education programs in Colombia. Curriculum The Centre initiated an inaugural meeting of the Extractive was also developed and trialled for an innovative nanotechnology Industry Advisory Group to provide a forum for industry.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS artnerships P vents and Initiatives and vents ects and ects j ro pecial E pecial S The Centre againWorkshophosted Series the 2006 “Under Industry, of Department the of behalf on Management” New Innovation and Regional Development. Awards The National NEIS Association Annual – Awards “Unsung Hero Award” Marion Ipsen for Best BusinessAward Plan produced a student by starting their own business new in 2005 Anthony Raikes of Raikes, Griffin Consulting Australian Based Home Business – Award Food Hospitality and Farming category Emily Clark, “Aduki” P Chamber Automobile Victorian the between partnership new A and Box Hill Institute Commerceof was (VACC) launched in 2006 provide to Business Management training their to members. Melbourne Greater the in Agent Lead the is Institute Hill Box Employment and Training Services (GRAMETS) Consortium. This is the second largestProvider Newof Enterprise Incentive Scheme (NEIS) programs in Australia, assisting new 700 over business starters annually through theConsortium. Frontline Management and Leadership programs delivered were major as well as companies manufacturing fourteen in on-site public sector organisations including Epworth Eastern, Maroondah Telstra, Corporate, Defence of Department Emergency State Services, Human of Department Hospital, Service. The SME Specialist Centrehosted of Day One the Whitehorse Business 2006 with Week its “Getting Started in Small Business presentedExpo”, the by City Whitehorse. of ent and and ent m ent m Develop essional f entre for Manage for entre ro The Centre Manager participated in the National Centre Centre National the in participated Manager Centre The (IBSA) Australia Skills Business Industry Sustainability for IBSA. for Group Reference RTO ISQF the and Group Reference The Management coordinator also contributedto the IBSA and Training and Management for Reviews Package Training Assessment. The Centre Manager participated in the Small BusinessForum run the by Federal Minister for Small Business (the and Tourism CPA chairs Facilitator NEIS Senior The MP). Bailey Fran Hon Forum Discussion Business Small Region Eastern Australia and three staffmembers attended National the Small Business Development Conference in Adelaide. P all Sm Business CentreThe for Management and Small Business extended its Frontline of delivery and development design, the on focus Management and Leadership Development, customised meet to in primarily organisations of group diverse a of specifications the the Private Sector. for Enterprises Medium to Small for Centre Specialist The Victoria Specialist (SME focused Centre) the on development itsof “Business Breakthrough” program developed for growth businesses into flexible delivery incorporatinglearning. on-line The Business Enterprise Centreprovided training mentoring, and startup new brand 350 approximately to referrals and support businesses through the New Enterprise Incentive Scheme (NEIS). C Centre for Media, Projects and partnerships Design and Arts • The Centre was part of the Deakin-Box Hill Collaboration Project with the development of The Centre for Media, Design and Arts offers credit transfers and collaborative work between courses in fashion, multimedia, design and the arts. our multimedia departments including planned parallel study with dual awards. In 2006 the Centre had another outstanding year, improving our performance across all measures. • Our art, fashion and design students organised Our students again led the charge, picking up state corporate sponsorship, raising over $10,000 and national awards and our staff proved their from enterprises. skills and dedication with multiple exhibitions and nominations for staff awards. • Staff attended the Society of Motion Picture and Television Engineers (SMPTE) conference Curriculum development in Sydney seeking training opportunities in The Centre led Victoria in the following national broadcast engineering. curriculum/training package projects: The Centre provided the venue for the appearance • development and accreditation of the first of the CEO of the French Paris American Academy Associate Degree in Fashion delivered by a to speak to fashion and textiles students from all TAFE in Victoria over Melbourne. Peter Carman was sponsored by the Textile Institute to promote their Competition • completed the writing of the first Box Hill and the Paris American Academy. Institute qualification through the Victorian Qualifications Authority: the Diploma of Special events and initiatives Textile Arts (due for accreditation early 2007) The Centre’s Jewellery teacher Nicky Hepburn was involved as one of the eight lead artists in a project • participating in Curriculum Maintenance called the Great South West Walk Art Project. Manager reviews of training packages in Fashion, Jewellery and other subject areas. Staff attended a two-day planning conference at Kalorama, funded by the Centre’s win in last year’s • commenced the development of the Bachelor of Staff Achievement Recognition Program (SARP) Fashion Technology CEO Centre Encouragement Award. • accredited new FFS course has commenced in ceramics offering further training opportunities Awards for graduates from Diploma of Arts- Ceramics. Box Hill Institute’s Vocational Student of the Year – Professional development Jaye Wearne Centre staff undertook a wide variety of An AGIdeas 2006 Financial Assistance professional development programs in 2006. Scholarship – Teacher of the Year 2005 Rona Green went to a Kayla Ingram number of Asian countries to investigate artistic Manningham Rotary's Indigenous Scholarship practical and educational facilities. The trip was for 2006 – funded from the professional development prize Nuala Trindall she received in 2005. The Collies Trust Award – Freya Rose One staff member was trained by Apple Asia HannanPrint - inaugural Box Hill Institute as a certified Apple Instructor in Final Cut Pro scholarship – while eight staff received their Certificate IV in Kayla Ingram Workplace Training & Assessment. Three staff Masters of Fashion Gala event members completed Masters studies sponsored by (previously Gown of the Year) - Australian Masters of Box Hill Institute. Fashion Student Designer of the Year Award Melissa Mahony

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

MDA StudioMDA Stitch students Australasian 2006 Designers Awards - Young Wool Handbury Design Scholarship Melissa Mahony Southern Cross Packaging Competition – - Silver Award Georgina Gordon and Sean Caveny sponsorship - Network 10 Award Scott Thorneycroft HillBox Community 25th anniversary Centre's art competition - "Celebration" – Sue McFarland Silk for linocut Award Cut prints– Grand Prize Rona Green . Rotary Club Hill Box of - Stoll Trust Lisa Czapnik The Guild Embroiderer’s Victoria of - Hester Hopkins Award conferences. Three more staff members completed Centre for Performing Masters programs and a further six are currently Arts undertaking Masters studies. Two staff undertook In 2006 the Centre for Performing Arts again Pro Tools trainer courses in the USA and one staff enjoyed a successful and productive year building member attended Logic Pro training in Sydney. on our reputation as a provider of high quality Projects and Partnerships training programs. The Centre offered a range Our Digidesign partnership strengthened with of programs including the Diploma in Dance industry implementation of the internationally (Teaching and Management), Certificates III, recognised Pro Tools training and education IV, Diploma and Advanced Diploma in Music programs. We are now moving towards becoming Performance (Jazz/Popular), Diploma of Live an Apple Certified Training Centre in conjunction Production, Theatre and Events and Certificate with the Centre for Media, Design and Arts. III in Fitness in its program of government funded courses. These courses saw expanding numbers and Special Events and Initiatives demand far outweighed available places. A number of successful events took place in 2006, Fee for service courses also continued to expand which showcased the talent and organisational (including increased numbers of international skills of the Performing Arts students. Important students) offering: the Bachelor of Applied Music, events included: the Advanced Diploma of Music Performance • the annual Spring Concert (Commercial), the Advanced Diploma of Technical Production, Certificate IV in Fitness, and short • the Laurel Martyn Scholarship Competition & courses in Music Theatre, Voice Training, Jazz Annual Dance Concert Improvisation, Vocal Training, Acting, Guitar, Pro • a number of singer/songwriter evenings Tools and Turntable Artistry. • public recitals by final year music students. Curriculum Development These were held at various venues around The innovative Bachelor of Applied Music was fully Melbourne. implemented in 2005, specialising in contemporary music and developed to reflect industry practice and • CD launch of Ride the Wave, a compilation of principles. 2006 saw the successful accreditation work by music students. of a fourth stream in musical theatre to add to All events are student organised and form part of the existing streams in performance, composition ongoing assessment tasks incorporated into the and audio production. Specialising in all forms of course structure. contemporary and commercial music including: song writing, screen composition, multimedia applications Awards for a variety of new music media formats, analogue City of Whitehorse Scholarship and digital audio production platforms and a variety Aaron Edwards (Bachelor of Applied Music) of computer music production systems, the degree Laurel Martyn Scholarship for Choreography has been well received and aims to develop the Melanie Rothman and Merryn Staley musical theatre offering further in 2007. (Diploma of Dance - Teaching & Management ) The new Macintosh computer lab complete with 2006 3 PBS Songwriting Contest Logic Audio and Pro Tools M-Boxes enabled all Nicola Watson (Advanced Diploma of Music music students to have access to current digital -Performance), technology. Margaret Schofield Award for excellence in Professional Development VCE music and the recipient of the Premier’s Award Professional development undertaken by staff Peter Evans (Diploma of Music) in 2006 focussed on research and conference Box Hill Institute – Employee of the Year attendance. A number of staff undertook studies Award in Graduate Diploma and Masters programs Jenni Hillman and attended both international and local

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

the

original

raw,

is directed

that

writing

Milte-Bastow, of

Helen

‘excavation’

the

Educator,

day:

the Senior

for

Awards – StudentBill Award the of Year Johnson VAE Margaret Oakley Street, as part the of Melbourne Festival Writers’ UmbrellaEvents thefirst For time, Professional and Writing Editing held their annual writing at the event Victoria off-site, Hotel in Little Collins program. theme and culturally engaging.

of

& the

in

for area of of

Box

change, diverse

deliver include and

all a

actively different the to unqualified

Angus

field,

their

ccess ccess Writing professional

an

‘AVANT in

performance

the A

offers

many of

national at employment

tender within Centre

was

vocational

required programs Editing)

and

of

overseas-born

Community

&

particular through of this

a

these

accepts which needs DEST

seeking

Professional in

seeking

Education

part of

a launched

attitude residents

a

development market,

from

February

range

publication

the or and

a

to Writing

in

2006 and

those

most

Staff of

ent meet practice for

study

student East

winning ent

the m

poetry Students Editing

conducts to

end

to m

Access

in on initiated

& best successfully

for

professional

employment Numeracy the

also

in

Learning. (Professional catering was at Neerim

forums.

publish the year,

2006. and – impact

at

designed

discuss

to to

Services

and

returning Writing

the

Arts successful an

community. Centre develop

Vocational these

early of and m engaged

expired 2006’

in program the the Camp was for

had in

ducation

youth Literacy

11 of during

E

Literacy Support were programs ideas

returning

and continued

and essional develop

of ects and partnerships ects

Year f j writings Professional Centre Diploma Centre

Centre Editing

staff

addition, share entre for Vocational Vocational for entre

urriculu ro ro events and initiatives events pecial range Language, throughout the year. The S Our The adults P P All members accreditation C The The C curriculum documentation be to repackaged conform to the to and Scope Registration of AQTF requirements. Hill Business District. women success new Robertson bookstore, Box Hill in November. ‘Divan’ expertise associations. Student Practice groups, which allowed like minded people gather to to participated and professionals entering the employment market,and people seeking literacy, improve to numeracy and English skills. Staff and students from English Language Studies became part of this In international manuscripts. and professional writing and editing areas. example Service Centre Reports

College Printing and Facilities Services Graphic Design Centre College Printing and Graphic Design provides The Facilities Services Centre is committed to a range of printing and photocopying services to providing Box Hill Institute staff and students Box Hill Institute. It also provides commercial a safe and positive teaching and learning services such as graphic design, printing, desktop environment. During 2006 Facilities Services was publishing and digital copying to a range of involved in significant upgrade and refurbishment external clients. works across all campuses. In additional to the Institute’s own contribution toward the During 2006, the Centre consolidated its position maintenance of facilities, a once-off maintenance within the Box Hill Institute community with grant was received from OTTE. Expenditure of improved performance in all areas. The unit the grant was distributed over a range of areas invested in high volume production colour to including: handle the increasing demand for high quality colour training materials. There has been a steady • Many areas of the Elgar campus were growth in the number of learning materials recarpeted including the library, general being created and stored in a digital format. purpose classrooms, corridors and staff spaces. This continues the Institute’s direction toward • Repainting of many areas was undertaken with improving the Institute’s capability to better particular emphasis on workshops and trade manage copyright, version control and retention training areas. of intellectual property. • Replacement heating and ventilation plant The average on time or early delivery time for all was installed in buildings to update very old clients work during 2006 exceeded 97 percent. equipment particularly to mezzanine level classrooms and offices which experience high heat loads. • Roof and rainwater goods including box gutters, spoutings, downpipes, flashings and general roof sheeting were replaced on Elgar Campus buildings.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS ent m inance ents during 2006 included: 2006 during ents m essional develop f the Institute’s Leadership Development Program Program Development Leadership Institute’s the cashier training further tertiary studies relating commerce to and business production of Financial Statements which were fully were which Statements Financial of production compliant with the new Australian International Financial Reporting Standards (A-IFRS), implementation the of recommendations the of Finance delivered services functional the align better to review Centre theby Centre client to requirements and service needs, streamline to designed initiatives of number a place in putting and enhance processes and related internal controls, compliance100% with the Financial Management Reporting Framework, Review and revision the of Institute’s Finance policies controls internal practice best ensure to procedures and as implemented efficiencies process and maintained, are opportunities improvement provide to continue technologies for the majority financial of transactions. entre for F for entre ey achieve ey ro

P Professional development relating customer to service was Development Professional annual the at staff all by undertaken continuing undertook members staff of number A day. their of requirement a as activities development professional CertifiedPractising Accountant status. In addition, staff were in theinvolved following training activities: • • • C The CentreFinance for responsibleis supportingfor the financial the that ensures This Institute. Hill Box of management in conducted is reporting and management financial Institute’s accordance with the Financial Management Act relevant 1994, accounting standards and Institute policies and procedures. accounts purchasing, to relating services provides Centre The investment, and banking cashiering, receivable, accounts payable, reporting financial external and internal management, asset fixed and travel management. K • • • • • ent initiatives ent m prove m provide much facilities. improved landscaping alongthe Elgar Road frontage, new plants and layout around building E5 and and E3 an frontage improved theto Whitehorse campus. added the to Elgar and Whitehorse campuses. collected the improve to quality and consistency asset of equipment, and plant includes information This information. and furniture and coverings floor surfaces, painted equipment. security of upgrade planned gradual the of program ongoing now systems of testing with employed been has systems of regime improved An basis. regular a on conducted to year the during introduced was service patrol uniformed theimprove security presence all on campuses. liftof controllers motor was achieved with the reliability of the lifts significantly; improved this exercise also delivered an energy efficiency40%. of light of relamping and delamping the involving initiatives fittings and the investigations and implementationof improvements waste to management contributed have to campus environmental improvements. E5 with additional funds directed a new to energy efficient and E3 building to system water hot domestic instantaneous E4. provide additional circuit capacity and circuit schedules were updated reflect to current conditions. A new domestic hot water plant was installed in building building in installed was plant water hot domestic new A to E3 in upgraded been have switchboards electrical Several to refurbished were Room Board and rooms Conference new with improvements received grounds the of areas Many New outdoor furniture student improve to amenity was Asset management program - updated data has been been has data updated - program management Asset an - systems control access and security of Upgrading upgrade the of completion - E3 building in lifts of Upgrading energy several - principles ESD and initiatives Energy

• • • • • • • continuous i continuous • • Information Technology International Student Services Services Centre The Institute is seen as a high profile, quality training provider, The Information Technology Services Centre (ITS) with a strong reputation and presence locally and internationally. had a busy 2006 with a number of high profile Box Hill Institute plays a key role in recruiting, training and projects. providing “work ready” graduates for Australian industries. Such Voice over IP (VoIP) has now been implemented vocational courses, designed to meet the needs of international across the Institute giving the majority of users new students, now include a new two year diploma course in handsets, and greater access to voicemail. This new Automotive Technology and Hairdressing (Salon Management) system has completely replaced the outdated PABX and a one year Certificate IV in Health (Nursing). These courses, equipment. As part of the VoIP project the ICT together with the continuing popularity of Hospitality and infrastructure was also upgraded in all areas, giving Accounting courses, provided strong growth in international the Institute greater capacity and bandwidth across student recruitment numbers. Enrolments of international the local area network as well as increasing reliability. students reached a record increase of 16% over the previous year, with formal vocational course enrolments, an increase of more The ITS Centre also worked with TAFE TV than 30%. to complete an upgrade to the television studios bringing them to High Definition Digital Standards. Students from over 57 countries studied at Box Hill Institute in 2006. While most of the Institute’s international students still The Institute’s computer replacement program hail from Asia and the Indian sub-continent, 2006 saw increasing across its fleet of 2,500 computers was completed numbers from other regions such as the Americas and Central/ on schedule and delivered a range of upgraded Eastern Europe. Africa and Middle East student enrolments also computers to classroom and staff areas. reached a high. The Centre completed a significant upgrade to the A comprehensive marketing effort for 2006 included a Box Hill student management system, SMART, to allow the Institute presence at 70 international education exhibitions, capturing and reporting of the degree information both offshore and onshore, as well as school visits, seminars to the relevant authorities. This work will assist the and interview sessions. Regular update visits, cooperation at Registrar’s area in completing the required returns to fairs and exhibitions and joint marketing activities ensured that the statuary bodies in a timely and efficient manner. we continued to build and maintain strong relationships with As part of the disaster recovery planning process and reputable international agents. The inclusion of Box Hill Institute testing, all major transactional systems have been in agent’s printed and internet based study guides as well as listing tested to ensure that the data and systems can be all authorised agents on the Institute’s own website also provided recovered in the event of a system failure. valuable exposure for mutual benefit. The Centre coordinated 35 overseas student recruitment visits to 26 different countries The use of Internet at Box Hill Institute continued throughout the year. to grow this year and arrangements are in hand to increase the bandwidth during 2007. The merging of the English Language Centre and International Student Office to provide an increased service level to International Students under the new name of International Student Services progressed smoothly. The experienced multi-lingual team within International Student Services continued to provide a high level of welfare service, assistance and advice to welcome our increasing numbers of international students and to help them to settle in to their new environment. In what was a busy and challenging year, International Student Services is proud of its achievements and contribution. Recognition of this contribution, having played its part in assisting the Institute to win the 2006 Governor of Victoria Export Award and the Australian Export Award in the Education category, was very motivating for the team.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS ervices ervices S ents m ation ation m urbish or f f e ookshop ookshop n R An additional fifteen computerswerepurchased for the Elgar Campus Library. accommodate PCs at bothTo the Nelson and Elgar Campus to look a fresh give These bought. were tables shaped ‘jelly bean’ the Library and are very popular with the students gravitate who individually. study to them to students for available resources library of range the increase To undertaking degree programs, the Library has introduced a free Interlibrary Loan service. Students enrolled in a degree or associate degree course are eligible for this free service. B particularly service of process the speed to and errors reduce To at peak periods, all Campus Bookshops upgraded were with integrated Eftpos. I In 2006 over five thousand studentstook part in orientationan provide sessions These session. training skills information or information about the services the of Library and introduce The learning. their support to tools of range a to students number information of skills sessions, which provide more the equalled almost training, research and library intensive sessions. orientation of number and teachers meeting involves which program liaison active An in increase 22% a seen has services Library’s the promoting information skills training. staff teaching assist to undertaken also was work Extensive in preparation resource of lists for courses and programs and Health Arts, Performing of areas the in particularly Development. Business International and Services Community the with collaboratively work to continued Library The sessions instructional providing Centre Sciences Information for students the on acquisition system and process, cataloguing, inter-library loans and the Library circulation unit. Other staff Nelson the and experiences career their of students to spoke the within units various teach to seconded was librarian campus program. teaching shop shop k ents m ent and Boo y and evelopm D

rar ff b i echnology enhance echnology Sta ensure that the informationTo skills training classes conducted several practice teaching current reflect staff Library the by and Training in IV Certificate the undertook staff Library Assessment. L Thisyear saw an increase in uptake the of technology in the information, electronic of range the to extension an with Library available. tools administration and access of upgrading the and the of direction strategic the with line in are developments These Bookshop. and Library T The Library management softwarewas upgraded to the latest a and system accessible and intuitive more a With version. for options more provides software the feel, and look windows also was upgrade This accounts. Library their manage to students ISBNs. digit thirteen to change global the by necessitated A Self Check system that allows staff studentsand processto the loan books, of periodicals and videos was installed at the Elgar at queues eliminate will system service self The Library. Campus enhance that tasks on concentrate to staff free and desk loans the student learning. Library’s the in located titles periodical for records Bibliographic electronic All purchased. were databases subscription online their increasing Catalogue, the through available made are titles use. and accessibility assess whetherTo the revamped Library website met the desired usability use of ease and accessibility increased of outcomes part latter the in students with conducted was site the of testing StudentWeb revised the on undertaken testing The year. the of terms in changes small some for suggestions produced pages overallof structure as simplification (such of page names) and for suggestion clear A features. additional for suggestions some login the of simplification and streamlining the was improvement procedure between the differentoverlapping systems, library catalogue and Distributed Learning Support System (DLSS). The Box Hill Institute Library page TAFEis library the first site test. a such through go to Students single one have now login the to library tools and to DLSS. Kathryn Leong presented the findings of her Masters of Masters her of findings the presented Leong Kathryn Information in Applications Reference the to research Education and Library Studies Conference in Perth in October. Kathy’s paper focussed the on understanding information of literacy by staff. Library by played role the and teachers The Media Liaison Unit handled media inquiries centre for Marketing for major and minor events and achievements. The Centre for Marketing continued to roll out 2006 also saw the launch of the Fifteen Foundation strategic marketing initiatives during 2006 that Australia. The television program was filmed at enhanced the Institute’s standing as an elite Box Hill Institute and the Media Liaison Unit provider of vocational education and training. worked with the publicist and production company involved with the show. One of the key initiatives centred on the implementation of a number of degree (Bachelor We continued our Leader Newspaper program of Applied Music, Bachelor of Biotechnology and promoting the Institute and its activities and Bachelor of Computer Systems - Networking) achievements. Five editions of News & Notices for marketing strategies and the development of 2007 internal staff were published during the year. News marketing plans for the degree and associate degree & Notices was also a finalist in the newsletter/ magazine category at the 2006 Australian TAFE programs. Marketing Excellence Awards. The Centre continued to focus on its objective The Centre for Marketing also played a significant to manage the Institute’s domestic marketing role in arranging the 5th Annual Black Tie Ball in function. This includes identifying the needs September. The Ball is now an annual event to raise and characteristics of target markets, developing funds for the Institute’s House for Homeless Youth marketing strategies, maximising recruitment project. This very popular evening gains immense opportunities and developing and servicing client encouragement from Institute supporters and the relationships. local Whitehorse community and raised more Several Centre Staff undertook professional than $17,000. The project was also a finalist in the development including Certificate IV in Training Special Events category at the 2006 Australian and Assessment, attendance at conferences and TAFE Marketing Excellence Awards. other professional programs throughout the year. The House for Homeless Youth was completed Staff were also energetic in working with secondary towards the end of the year and the Centre schools in the Eastern region of Melbourne and managed a “Thank You” function to acknowledge the corporate sector. The Centre nurtured existing the support from all stakeholders in the sponsorship relationships while also developing development and completion of this significant significant new ones. It also continued to work community project. The Centre also managed closely in the community with a number of local the fundraising of the Institute’s contribution of $55,000 for the project. Fundraising for the second Rotary Clubs. house is now well under way. Key events during the year managed by the Centre Centre staff also managed a very successful included the launch of the refurbished TAFE fundraising ($8,000) and network function at TV by The Hon Lynne Kosky MP, Minister Riversdale Golf Club as a means of gathering for Education and Training. The event was well further funds for the Variety Club VicBash. attended by local and state politicians, government representatives, industry, local community and The Centre once again managed the very popular Institute staff. Business Breakfast program, which was supported by a large number of corporate sponsors. The 2006 As part of the strategic relationship between Box sponsors were: Hill Institute and Deakin University a number of cross promotional strategies were developed during • Moores Legal the year with Marketing staff taking the lead role. • Fry Financial Services The Centre for Marketing continued to manage the • Leader Newspapers Institute’s Alumni Program and conducted the first alumni event in December. • Toucan Digital Print

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

are

take direct

directly students. arm

to

that Institute’s conducted

many

Teaching

of 2006

in

to

Students the

also in the

through

role

of

Institute group

students promotional and with

Institute 12 dual

the recruitment

travelled

schools

each a Institute. –

behalf

9

Hill inspire

for specific

has on Unit

working Hill

to publications

student Box

promote

the Years

also

Unit Box

secondary

the

aims 2006,

tailored at and

this, and as

for

about from In

The

additional

are to

Unit marketing

talks acts fax.

facts tours nit

the

generic –

studying

give ranging and 62

– Unit

of

addition to Institute role, developed

Marketing.

mail In

distributed

for Hill

iaison U iaison Unit

Liaison students brochures

Educators

schools and

conducted

Box the for

advantages

of agencies. Centre

recruitment electronic

Unit School

Centres its the

chools L chools The distributed marketing materials. The following materialwas produced during 2006: • 2007 Course Guide • 2007 Course Handbook • Booklet 2007 Pathways Vocational • 2006 Semester 1 and 2 GAP Booklets • 2005 Annual Report • Short Course brochures • Course • Degree brochures • Centre Teaching display banners • Centre Teaching posters • News and Notices (internal newsletter) • Global as functioning as a service provider the to Institute’s Teaching Centres. In servicesit secondary 500 over schools within Victoria as well Open and Day other Centre specific promotional events. Tours encouraged tour to the Institute, our to log on website, attend our catering tours for ‘students at risk’ are who attending programs at local youth secondary mail, material aimed at both Career Advisers and students. • Advertisements • Corporate merchandise. S The of a proactive interest in their tertiary aspirations. does It this by promoting vocational education and then focussing by the on specific to students.to As the coordinating body for contact with schools, the Unit developed Centres,

in

the

widely page attended

of

stands

(including

and

development regional secondary

News

launches.

Community to

the display

Seminar, sponsorship Student and

visible

Program for

Institute Institute Leader

most

Institute

Advisers brochure

corporate Hill Hill

the Melbourne

of

Outstanding

Advisers responsible in Scholarship

Box

Box

suburban Career

Institute’s

of about

Institute also

the is

Career

of talks Hill

eastern

Institute’s monthly Institute annual

exhibitions number management 10

the the the a Box the

in many

College

of of of of of of and

functions of

Marketing Elgar.

Awards

on for

school-based appears

30

Secondary

Centre production

which Secondary100 Schools across metropolitan Melbourne. the City Whitehorse of Scholarship) and Awards Year exhibitions and festivals Graduation proposals Training college students by newspapers

and The • Alzburg Inn Resort and Conference Centre in Mansfield • Thrifty Rentacar • Doncaster Holden • Strapp Ford • Medibank Private • College Printing • FM NOVA • Fountains Licensed Restaurant • Konica-Minolta • Quest Serviced Apartments • Flowers speakersThe for the 2006 Business Breakfasts Jeff were Kennett, Peter Sheahan, Jackie Furey and Li Cunxin. Many marketing, recruitment and promotional activities were implemented during 2006. These included: • delivery Box 67 Hill of Institute tours, 20 School-based expos • management • management • management • development the of Change Preference of campaign • management the of Institute’s participation in the Victorian • assistance for individual Centres Teaching with Awards/ • management • management • management the of Box Hill Institute Open Day • management • development Our long-term relationship with the schools in our The feedback from schools regarding Box local area is enhanced through attendance at eight Hill Institute’s VETiS and GAP programs Career Group Network meetings and by hosting has continued to be extremely positive and an annual event especially for Career Advisers at consequently a number of new secondary schools the Institute. This year the School’s Breakfast was came on board in 2006. held in August and was attended by more than 90 Principals and Career Advisers. It gave the Course Information Unit Institute the opportunity to promote our degree The Course Information Unit is invariably the courses and to showcase our plans for the future in first contact point for prospective students of the terms of educational priorities and infrastructure. Institute. The Unit provides information on all available courses. This includes short courses, Attendance at school-based career information government funded courses, full-fee paying, events, explaining the advantages of TAFE our degree courses, courses for international education and discussing options with students students, off-campus studies, traineeships and and parents further strengthened our relationship apprenticeships. with schools. The majority of enquiries were received via the Staff also attended the major Career Expos such as telephone and e-mail. A significant number of The Age VCE & Careers Expo, National Careers people chose to visit the Information Unit in Expo, Herald Sun Careers Expo and the careers person to discuss their career and course options. expo at Eastland Shopping Centre. Throughout 2006 the Unit processed more than Involvement in the Tertiary Information Service 41,000 enquiries. (TIS) is a major aspect of the Unit’s recruiting policy. Each year, the service caters for thousands As well as attending local Expos, Open Day and of Year 12 students at TIS events around the state. Career Evenings, staff also traveled to Thailand Staff attended 30 TIS days and, in conjunction in March to attend an educational Expo where with Deakin University, coordinated the three-day information was disseminated to international Eastern TIS event. The 2006 event was attended students about courses and the benefits of studying by 3,604 year 12 students from 30 schools in the with Box Hill Institute. Eastern region of Victoria. School Programs The Centre for Marketing is responsible for both the promotion and coordination of the Vocational Education and Training in Schools (VETiS) and Growth and Pathways (GAP) programs. In 2006, 1174 applications for VETiS subjects were received from 89 schools. These students came from a variety of schools local to Box Hill, greater Melbourne and rural Victoria. Students also came from all three education sectors; government, independent and Catholic. The introduction of evening classes in Building and Construction proved worthwhile with a surge in enrolments and has resulted in the decision to double class numbers for 2007. GAP programs in 2006 continued to flourish with most programs filled to capacity and waiting lists employed in some cases.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

key

were

licences

for

of

m-learning

activities Web',

courses

training

ff purchase CPR

development

language),

Accessible the

and

development

in an

Aid

systems practitioner for

markup

entre sta the

First

resulted ent events, sessions and and sessions events, ent

for m

professional

of orkshops and presentations orkshops Centre 'Designing

(extensible

management training, research

on

the training

in

variety XML

a ects, w ects, Safety project systems. j

XML courses

into

classroom ro and

leaders

essional develop essional undertook

f project undertaken, maintaining our Institute responsibilities for our working environment and welfare. attending and 'Multimedia'Writing for the Flash’. Web', Tuning - Fine programming team conducted in preparation for the implementation M- of Learning with targeted groups in 2007. Centre in developing e-learning and using online learning and and learning online using and e-learning developing in Centre assessment learning internship program. for using virtual classroom systems. learning),(mobile virtual classrooms, and anti-plagiarism tools aided the effective educational implementation technology. of ro pecial P pecial • Keeping date to up technology on saw key centre staff • PRINCE2 • Certificate IV Training and Assessment training • Health • Virtual Staff Awards HillBox Institute StaffAchievement RecognitionProgram (E-Counselling the of Year – Team Team) Arthur Lipscombe S • Development learner of guides for four new accounting units. • Research and trials mobile of learning in the classroom P C by undertaken courses including; • High-end • Fifteen teachers received intensive training through the e- • Research • Over teachers 300 received professional development from the

new and

and

of

was support, for

roles

and

flexible

knowledge

that online

dual design

the

online

E-Learning Centre design

knowledge its

marketing

management Learning

and collaborative of

the the included:

a support coordination

capturing graphic

flash workplace.

as centre, campuses

to

Open areas

and

projects;

content

system,

continued such for

Spaces; the Elgar earning

online

contact training

in

an platforms,

and Macau

management publishing, internally

learning direction

Centre this

resource

Learning

communications,

for Changing

pen L pen

Sands applications

customer -

expertise Nelson project delivery

DLSS services a desktop

design,

Open of

The intranet and

the

accredited

Walk for

several and marketing

Areas provided offering Air-conditioning;

Interior

of

development providing

telephone,

Centre and also programs to across StaffWeb

encompassing

Program,

TV; by

9001:2000 clients.

on

the Innovation Venetian

brand the

our

Centre ISO staff

desktop publishing for international courseware development. project communication tool. centre. work spaces.work showcased innovative approaches learning to and teaching. and production

campus;

addition 2006

entre for O for entre

ighlights included: ighlights enhancing and maintaining systems designed we and developed. these resources such as SCORM compliance and Noting. NTQC Our online systems support included education and training for our learning delivery, learning delivery and administration systems and at the Institute, maintaining independent sector standards for user forums and technical and software support help. The with content management systems. Through our quality systems we implemented project proven management principles succeed to in creating value-adding solutions, working in close partnership Internship Open Learning continued drive to the establishment e-learning of courseware the supported and expectations, and needs client to responsive customers system, portal.StudentWeb The systems management and comprehensive educational resource development. In H • The • Fountains Restaurant; new and look graphic design. • Automotive off C In managingof delivery distance of supported courses students to • The • Open The Learning Quarterly Newsletter; an ezine for the • and Learning Teaching Symposium; the Expo Room Showcase. • TAFE • Online Victech courseware for an short-listed award. • MiBO The industry (Music image, Business identity Office); Over 220 Box Hill Institute Staff have been trained Registrar’s Centre in the use of the Student Management System. During 2006 the Registrar’s Centre continued to Once again information sessions about Student offer a wide range of services to students, staff and Administration Procedures, Higher Education other clients of the Institute. procedures and the Ministerial Directive on Fees The Centre participated in a number of key projects and Charges were well attended at all campuses. within the Institute, including the implementation Whitehorse Campus of Degree Courses and the associated reporting Student Service Centre into the Student Management System and project managed and implemented the new Ministerial The Whitehorse Campus Student Service Centre Directive on Fees and Charges for the 2006 continues to offer a valuable service to staff and enrolments. During 2006 all statistical submission students at that campus. They offer a full range of dates were met. Student Administrative services, a reception service to the Campus and other general information to The Registrar’s Centre implemented and tested a visitors, students and staff. Business Continuity Plan and Disaster Recovery Reception and Mailroom & Plan. In addition, an OH&S Safety Plan for Central Registry 2006 has been implemented and a Hazard Audit completed. A Registrar’s Centre specific The reception area processes nearly 600 incoming Emergency Procedures Handbook has been calls per day. produced and updated annually. Each staff In addition, as the central clearing house for member has a personalised copy appropriate to the Institute mail, about 3000 items of incoming and area in which they work. outgoing mail were processed daily. Student Administration VTAC Staff in Student Administration have once again Box Hill Institute now has sixty courses in the risen to the challenge and enrolled and processed VTAC Guide, including five Associate Degrees the 2006 enrolments and approximately 16,000 and six Bachelor Degrees. Certificates/Qualifications. Each staff member has also participated in at least one Professional development activity.

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

has

state

online

Officer.

enabled

Place. was

Health

helping and

and

an

for use

innovation

flourished. project

Centre

has delivery the

its into and

curriculum with

and

Media has

2006 to

the

in

by

Skills

other Mental delivery

Steering in

and

led

Centre

Eastern Gathering

a for staff from

four Berlin,

SARC

Work has

driven submissions the of

by

transition Practice

in counselling

in and the inclusive of

direction the expectations; driven

collaboration were

year strategies

of Society

Mullum

strategy. Indigenous for

project interest

online

training

and help

this

project An disability. of

skills

Indigenous

to

and effective develop Conference

Practice High

Mullum popular

An

This Institute’s Community

to

of Community

establishing visual needs. and

successful

design

counselling a

and the

International developed

with developed

of

designed in

Each the students

Koori staff; clear

the

with

strategy. by establishment online

was for technology.

the

result

for

established.

Framework Online-Educa on of

students

community successful

strongly the solid Communities support

practice.

publication was provided

the partnership for

students enabled Plan

TAFE”

at through in program

The and

four to were important

Koori

facilitated and

an

2006 meet presentation

identify individual student needs early. “Tackling Participating group delivered Online. Quick-contact SMS support younger of students has been and is an Team Pathways implemented the by Centre’s Youth outstandingly second stage initiatives in SMS, Instant Messaging and MSN. representatives teachers for allTAFE students. isIt a graphically exciting, activity-based, informative E-supports forum Metropolitan Region this the Centre year, within worked the Wurreker established the Institute as a leader in text-basedstudent support delivered of presentationsof online on counselling across Australia and internationally. A to Committee Leadership short course was developed, delivered 4, and, in Term theby Centres for Hospitality and Student and Tourism Support Services, In Centre support to teachers and foster excellence in teaching and professional fourThe specialist interests international were students, youth, students with literacy learning or difficulties and mental wellbeing. DisabilityThe Action Plan adopted guide to development 2006-2008, AustraliaVision this year presented the Institute with an award recognising as it an organisation which had provided commendable implementation occurred as planned. The Institute’s percentageof students with disabilities has trended upwards from 2003-2005. support studentsFor with forms some learning of disability withor special literacylearning or needs, the rollout a purchased of assistive software been projects and commonwealth equity flexible or learning funding grants.

All

a

day with forms and

for

cricket. staff. and

and

skilled section

students.

Youth and VCAL

create the while younger in the

student –

in Institute.

students,

three to

the

on engaging

Learner engaging,

A

Institute’s indoor varied our Planner used the to

FitNet of support was a

Activities

younger in TV of

be

Festival, A

planning,

with of

and interspersed set

Hill

more upport upport development

Lifetime enrolled

between

continuing a

supporting

a S

other

will Action

and resume-builder

Box of

health and were

new,

TAFE guidance.

an

and testament

soccer

(Student links retention

a – term and

retaining

delivery a pathway

Cultural

and DVD of

a and students

is and

to

the community

led Officer

existing Learning), Each Road StudentWeb.

enjoying indoor “Journey SARC

rate

four student

team

early engaging teachers

fitness innovation

the

for

Week,

team

developed,

the scenario

for of to staff of

on

learning tudent tudent

approach events. forty Ocean Welfare

face Applied S

with

monitoring the end

of

and project development students

Spirit

year

of

retention

and building

basketball,

focus

training-to-work

web and tools. this for Great the

strategy Similarly

in

approach inclusive learning

the

teamwork

Body,

To

led Centre Institute’s

Committees)

support,

calendar VCAL students a skills the

snow, the DVD

hundred

students has

user-friendly student

the Centre productive of

support

by

Certificate

individual a trophies Mind, applied

ices

of high and with

surf, one belong. the challenges.

and

increased

Branch

full-service the

– was

to

on VCAL Centre very

excellent

2006 frontline entre for for entre

erv

set

serve students better, build to an excellent and inclusive learning environment for all students, and intervene to early and effectively S the Centre. Innovation was driven the by determination to non-completion. of risk at students engage to A 2006 C great events like band competitions and a seven “Nations” indoor soccer competition. competition. soccer SARC trips: environment in Success 2006. in inter-tertiary competitions was developed and in Online 2006 SARC by Services with interactive resources, information health on and fitness and followed activity learning environment community and TAFE which to students want activity programs was repeated three on campuses: - orientation activities, action-packed competitiveness in netball and football and our teams bringing home The vibrant Representative a employability An included”you’re was produced, making clear the parameters and obligations initiative Developed Access orientation sessions. sessions. orientation In (Victorian powerful The Institute’s steady expansion and strong development this of Unit’s students adventure-styleVCAL camp was an integral part for week one of new providing attendance students Program,VCAL Pathways supported were the by Youth Freedom of Information to identify the document(s) Freedom of Information requested and should also include the applicant’s telephone (FOI) Access Arrangement number and mailing address for contact purposes. The Requests under the Freedom of Information Act 1982 for applicant may wish to use the request pro-forma available access to documents held by Box Hill Institute are received from the Freedom of Information Officer. Information and processed by the Institute Freedom of Information about the subject and the date of the document sought Officer. Requests for documents must be in writing and should be indicated as precisely as possible. should be addressed to: Where a request fails to provide the necessary information Freedom of Information to identify the documents requested, the Freedom of Information Officer is obliged to assist the requestor make Box Hill Institute a request which will identify the documents sought. 465 Elgar Road, Box Hill 3128 Telephone: (03) 9286 9397 Office hours and charges It is Institute policy to facilitate an employee’s access to his/ The prescribed $21.50 application fee should accompany her own file. Requests for access need not be made under all requests made under FOI. Where access is granted to the Freedom of Information Act. However, if an applicant inspect, obtain or purchase material, arrangements can wishes to gain access to documents that are not made be made during office hours Monday to Friday 9.00am available in this way the request must be made formally as a – 4.30pm. Charges for access to documents will be in Freedom of Information request. accordance with the Freedom of Information (Access Charges) Regulations 2004. Any student may see his/her personal record by applying to: Where a charge is to be levied the applicant will be advised. Ms Stephanie Tomasetti Photocopying fee Centre Manager, Registrar 20 cents per A4 page. Box Hill Institute 465 Elgar Road, Box Hill 3128 Search fees Telephone: (03) 9286 9396 When the Institute has to identify and locate documents there is a charge of $20 per hour. Any staff member may seek access to his/her personnel file by applying to: Deposits Mr Wayne Shevlin A deposit of $25 may be requested before the Institute will Manager, Human Resource Services grant access where charges will not exceed $100. If charges Box Hill Institute are expected to exceed $100, a deposit representing 50% of 465 Elgar Road, Box Hill 3128 the total charge may be requested. Telephone: (03) 9286 9440 Waiver of Charges 2006 FOI activities Charges will be waived if the request for access is a routine There were two requests for information to be supplied one or if it is for documents containing information about under the Freedom of Information Act during the 2005 to the personal affairs of the applicant and the applicant 2006 reporting period. is impecunious. Charges (except for a charge for the reasonable costs of making copies of documents) will not Identification of documents be levied if the applicant’s intended use of the document is It is the aim of the Freedom of Information Act to a use of general public interest or benefit, the applicant is a make the maximum amount of information available to member of one of the houses if the Victorian Parliament Victorians, promptly and inexpensively. Written FOI or the request is for access to document(s) containing requests should be as specific and precise as possible so they information relating to the personal affairs of the applicant. can be processed efficiently. Requests for access must contain sufficient details concerning the document(s) to enable the Manager,

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS x 6 xi vi vi vi vi 11 11 xli 12 13 15 41 41 41 41 41 10 21 10 76 42 42 42 42 42 42 42 42 42 55 55 42 35 39 36 38 77 23 54 54 40 xxxv xxxv xxxv 16,17 xxxvi xxxvi 42,82 42,82 xxxvii xxxvii 10,11,12,13 Compliance Index Application of the Freedom of Information Act 1982 Compliance with Building Act 1993 Four-year financial results Relevant clauses of Victorian legislation with statutory disclosure requirements – a list Manner of establishment and relevant Minister Objectives, functions, powers and duties Nature and range of service and communities served Short description Page where disclosure is made Ex-gratia payments incurred and written off Application of the Whistleblowers Protection Act 2001 Prepared according Financial to Management Act 1994 Board structure including committees, functions, members Board structure including members of the Council – their skills, knowledge and experience, meetings attended Board members - training undertaken Significant changes in financial position Changes in prices, fees, charges, rates and levies charged Compulsory non-academic fees, subscriptions and charges Prepared according Financial to Reporting Directions Organisational chart Board values, code of conduct, summary of performance and activities Statement of workforce data Statement on application of employment and conduct principles Occupational health and safety performance indicators, including assessments and measures taken to improve OH&S Industrial relations and details of time lost through industrial accidents and disputes Responsible persons – a list Operational and budgetary objectives Events occurring after balance date affecting operations Implementation and compliance with National Competition Policy Major promotional, public relations and marketing activities Major external reviews carried out Major research and development activities Institute’s environmental performance Statement that the information listed is available on request Declarations of pecuniary interests Shares held by a senior officer as nominee Publications produced and availability Signed and dated by the Accountable Officer Total remunerationTotal of all responsible persons Consultancies > $100,000 and future commitments Individual consultancies < $100,000 expenditureTotal of these consultancies Consistent financial information Institute’s operations and activities including additional appropriate or mandated information Audited statement of performance including targets, indicators, results and variance Responsible persons remuneration in bands of $10,000 Other sources of income for responsible person Total remunerationTotal of all executive officers Base remuneration for executive officers Accrual principles applied Other relevant information Otherrelevant 22 22 Financial information Financial 22 Disclosures 10 22 22 22 10 10 11 22 General information General Report of Operations Reg 4.2 (g) 4.5.1.1 4.5.1.1 4.5.1.1 4.5.1.1 22 22 s. 12I 4.2 (h) 22 4.5.1.1 22 22 22 22 (1)(a) 21 22 22 22 22 22 22 22 22 22 22 22 4.2 (j) (1)(b) 21 22 22 22 22 22 27 (1)(c) 21 (1)(d) 21 (2)(a) 21 (2)(b) 21 (2)(c) 21 22 Overseas visits including objectives and outcomes 40 22 Major committees sponsored by the Institute 13 Superannuation liabilities and disclosures 23 Name and type of superannuation scheme xxxiv

23 Basis for calculating superannuation, cost of superannuation scheme, outstanding amount of contributions to defined contribution schemes xxxiv 23 Details of any loan to the entity from the scheme xxxiv 23 Superannuation liabilities xxxiv Financial and other information concerning Institute’s international operations Nature of strategic and operational risks, strategies to manage risks, performance measures and targets for off-shore operations, outcomes achieved xx 58. Reporting and Performance Information • Module Load Completion Rate xlii • Participation of 15-24 year olds xlii • Participation of 25-64 year olds xlii • Total Cost per Student Contact Hour (SCH) xlii • Working Capital Ratio xlii • Net Operating Margin xlii • Revenue per EFT Staff xlii • Energy Consumption xlii • Statement of Performance Management Certificate xli Financial Statements 49(a) Information required by the Minister v 49(b) Prepared in manner required by the Minister i-xlii 49(c) Present the financial transactions for financial year viii 49(d) Present the financial position at the end of that year 40,viii 49(e) Certified by the accountable officer as required by the Minister vi 4.2 (a) AAS and AASB standards 40 4.2 (a) Financial reporting directions xii 4.2 (a) Business rules xii 4.2 (b) Operating Statement viii 4.2 (b) Balance Sheet ix 4.2 (b) Statement of recognised income and expenses x 4.2 (b) Statement of cash flows xi 4.2 (b) Notes to the financial statements xii 4.2 (c) Transactions during the year and the financial position at the end year presented fairly vi 4.2 (c) Prepared in accordance with this direction and applicable Financial Reporting Directions vi 4.2 (c) Comply with AAS and AASB standards xii 4.2 (d) $10,000,000, the amounts to the nearest $1000 i-xlii 4.2 (d) $1,000,000,000, the amounts to the nearest $100,000 i-xlii 4.2 (e) Reviewed and recommended by the Audit Committee i-xlii Financial performance p4.1(a)I, 5.4 Revenues from ordinary activities viii p4.1(a)ii, 5.4 Expenses from ordinary activities, excluding borrowing costs viii p4.1(a)iii, p8.1(a) Borrow costs expense viii p4.1(b)I, 4.2 Result from ordinary activities viii p5.5 Extraordinary items viii p4.1(b)(v), 4.2 Result for the year viii p4.1(c)(iii) Increase (decrease) on adoption of Accounting Standard viii p4.1(c)i Net increase (decrease) in asset revaluation reserve viii p4.1(c)iii Total revenues, expenses and valuation adjustments recognised directly in equity viii p4.1(a) Current assets ix p4.1(c) Non-current assets ix

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS ANNUAL REPORT 2006 BOX HILL INSTITUTE - GLOBAL EDUCATORS

xi ix ix ix ix ix ix ix ix ix xi xi xi xii xii xii xii xix xix xix xiii xiii n/a n/a n/a xxii xxii xxii xxii xxii xxii xvii xvii xxv xxv xxiii xxiii xxiii xxiii xxiv xxiv xxiv xxiv xxiv xviii xviii xviii xxvi xxvi xxvii xxvii xxvii Cash Cash flow statement activities: operating activities, investing activities and financing activities Note 1 Statement of significant accounting policies Classes of assets including: cash assets, receivables, inventories, other financial assets, Historical cost Revenue from non operating activities Investment income Dividends Revenue from operating activities Cash at the beginning and end of the year other assets, intangible assets, property plant and equipment assetsTotal Current liabilities Non-current liabilities Classes of liabilities including: payables, interest bearing liabilities, provisions liabilitiesTotal Reserves Contributed capital equityTotal Rounding off Gross Proceeds from sale of non current assets Rent Other Revenue Revenue from non operating activities DEST and State re-current C’wealth/ DEST specific funded programs Assumption of liabilities by Government Financing arrangements Note 9 - Intangible assets (amortisation) - Non-Current:Note 10 property, plant and equipment reconciliations - DisposalsNote 10 – NetNote additions 10 through restructuring – RevaluationNote 10 increments (decrements) – Depreciation/amortisationNote 10 expense Investments DEST and state capital Note 3 - Expenses from ordinary activities Note 5 - Receivables Note 5 – Provision for doubtful debts Note 6 - Inventories (Current) Note 7 - Other financial assets(non-current) Note 3 – Depreciation & amortisation Note 3 – Rent/leasing charges Note 3 – Written down value on disposal of non current assets Note 4 - Cash assets Non-cash financing and investing activities Depreciation and amortisation Depreciation methods Inventories Leases (leasehold improvements) Wages and salaries, annual leave and sick leave Superannuation Doubtful debts Valuation of non-current assets p12.1(a) Notes p8.1 p5.1 Cash flows p7.1(a) p8.1(c) p12.2(b) p12.1(b)iv p.12.1(b)vi p12.2(a) p4.3 p7.3(c) p4.1(a) p7.3(e) p7.1(b) p7.3(e) p7.1(c)ii p7.1(c)i p7.3(h) p4.4 P5.6(a) P12.1(b)vii p12.1(b)viii p12.1(b)x p12.2(b) (b) p12.2(a), p12.2(c) p12.2 11(a) p7.6 p7.6(b) p7.6(c) p7.6(d) p7.6(g) p5.2(a) (b) p12.2(a), p5.4 p5.2(b) P8.1(b) p10.1(c) p10.1(d) P11.2(c) P11.1/2 p5.6 p5.2(b) p11.1 p11.2(a) p11.2(b) p10.1 p7.1, 5.1 p9.1, 5.1 p7.1, 11.2(a) p21, 22 p21, p52(c) p8.1(b) p7.6 Note 10 – Carrying amount at end of year xxvii p11.2(c) Note 10 - Depreciation xxvii p11.2(c) Note 10 - Amortisation xxvii p12.2vii Note 10 - Profit/loss on sale of non-current assets xxvii p5.2(b) Note 11 - Payables xxix p5.2(b) Note 12 - Interest bearing liabilities xxix p8.3(c)(i) Note 12 liabilities - secured and unsecured (Current) xxix p8.1(d) Note 12 liabilities - assets pledged as securities xxix p12.2(a) Note 12 liabilities - credit standby arrangements xxix p4.1,4.2 Note 12 liabilities - borrowing costs capitalised xxix p51(a) Note 13 - Provisions (current and non-current) xxx p12.5 Note 14 - Equity and movements in equity xxxi p5.1 Note 17 - Leases xxxiii p11.1 Note 17 leases - finance lease liability xxxiii p11.2 Note 17 leases - operating lease commitment xxxiii p17.2 Note 17 leases - operating lease receivables xxxiii p8.3(d) Note 18 - Commitments for expenditure xxxiv p5.2a, 5.2.1 Note 24 - Financial Instruments - terms, conditions and accounting policies xl p5.4, 5.4.9 Note 24 – Financial Instruments - interest rate risk xl p5.6(b), (c) Note 24 - Financial Instruments - net fair values xl p11.1 Note 25 - Non-cash financing and investing activities xl p5.1(a) - (d) Note 26 - Events occurring after reporting date xl

ANNUAL REPORT 2006 • BOX HILL INSTITUTE - GLOBAL EDUCATORS box hill institute annual0 report6

31 December 2006 Financial Reporting Framework

2006 Australian Committee of Vocational Education and Training Statistics (ACVETS) box hill institute annual0 report6

31 December 2006 Consolidated Financial Report