t e t g e d

g CITY OF u d B u B g Toronto Transit Commission g n i n t i t a r a 2010 Operating Budget r e e p p O O 0 0 1 1 0 0 2 2 d d e e d d n n e e m m m m o c o e c R e f R f a f t f S a t S March 5, 2010 t Agenda e t g e d g u d 1. Mission B u B g g n 2. Opportunities and Challenges i n t i t a r a 3. Key Strategic Directions r e e p p

O 4. Accomplishments O 0 0 1

1 5. 2010 Recommended Budget versus 2009 Approved Budget 0 0 2 2

d 6. 2010 Recommended Service Changes d e e d d

n 7. 2010 Recommended Service Levels n e e m m

m 8. Future Issues and Implications m o c o e c R e f R f a f t f S a t S

2 t Mission e t g e d g u d B u • TTC is committed to providing safe, reliable, courteous B g g n and efficient transit services to the public utilizing buses, i n t i t a

r streetcars, RT vehicles, and subways and efficient para- a r e e p transit services utilizing accessible buses and p O O

0 contracted accessible minivans and sedans 0 1 1 0 0 2 2 d d e e d d n n e e m m m m o c o e c R e f R f a f t f S a t S

3 t Opportunities and Challenges e t g e d g u d B u • Sustainable, predictable long-term funding for Operating B g g n Budgets i n t i t a r a • Sustainable, predictable long-term funding for Capital r e e p p Program O O 0 0

1 • Surface route management – improve quality of service 1 0 0 2 2 • Customer service improvements d d e e d d • Safety culture – reduction in lost-time injuries n n e e

m • AODA requirements re: reducing unaccommodated rate m m m o from 2% to 0.5% in 2011 c o e c R e f R f a f t f S a t S

4 t Key Strategic Directions–TTC Conventional e t g e d g u d B u • Safety culture B g g n i • Improve customer service n t i t a r a

r • e Proceed with and other expansion e p p O

O • Rail fleet replacement 0 0 1

1 • 204 LRVs 0 0 2 2 • 234 Toronto Rockets d d e e d d • Continue with State-of-Good-Repair of existing system n n e e

m • Obtain long-term sustainable operating funding m m m o c o e c R e f R f a f t f S a t S

5 t Key Strategic Directions – Wheel-Trans e t g e d g u d B u • Introduction of new bus fleet – 41 out of 198 received B g g n i • Safety culture n t i t a r a

r • e Migrating customers to new booking technology e p p

O (Internet) O 0 0 1

1 • Integrating service with conventional system 0 0 2 2 • 153 accessible bus routes d d e e • d 29 accessible subway stations d n n e e • TTC bus fleet – 100% accessible by 2012 m m m • 204 LRVs ordered m o c o e c R e f R f a f t f S a t S

6 t Accomplishments – TTC Conventional e t g e d g u d B u • Achieved all-time ridership record of 471.2 million and B g over 27 billion riders carried to date g n i n t i t a • Most service ever operated r a r e e p • Commencing Transit City p O O

0 • Awarded 204 LRV contract 0 1 1 0 0

2 • Reduced the number of lost-time injuries by 25% and 2 d d awarded APTA’s Gold Award for bus safety e e d d n n • Improved subway system cleanliness e e m m • Launched e-Alert subscription service re: service m m o c o disruptions e c R e • Introduced new security features to passes to thwart f R f a f counterfeiting t f S a t • Opened busway S

7 t Accomplishments – Wheel-Trans e t g e d g u d B u • Acquired GPS/AVL technology to facilitate real-time B g g n vehicle arrival notification i n t i t a r a • Improved on-time bus performance r e e p p • O Reduced customer complaints by 30% over previous O 0 0

1 year 1 0 0 2 2 d d e e d d n n e e m m m m o c o e c R e f R f a f t f S a t S

8 2010 Recommended Operating Budget versus 2009

t Council Approved Budget –TTC Conventional e g d u

B 2010 Recommended Operating Budget Change - 2010 g Recommended n i t 2009 Appvd. 2010 Rec. 2010 Rec. 2010 Rec. Operating Budget v. a r Budget Base New/Enhanced Budget 2009 Appvd. Budget e p (In $000s) $ $ $ $ $ % O

0 GROSS EXP. 1,298,364.7 1,361,639.6 9,280.1 1,370,919.7 72,555.0 5.6 1 0

2 REVENUE 904,310.2 941,115.2 0.0 941,115.2 36,805.0 4.1 d 394,054.5 420,524.4 9,280.1 429,804.5 35,750.0 9.1

e NET EXP. d n e Approved Positions 10,587.0 10,491.0 69.0 10,560.0 (27.0) (0.3) m m o c e R f f a t S

9 2010 Recommended Operating Budget versus 2009

t Council Approved Budget –Wheel-Trans e g d u

B 2010 Recommended Operating Budget Change - 2010 g Recommended n i t 2009 Appvd. 2010 Rec. 2010 Rec. 2010 Rec. Operating Budget v. a r Budget Base New/Enhanced Budget 2009 Appvd. Budget e p (In $000s) $ $ $ $ $ % O

0 GROSS EXP. 80,169.1 87,433.2 0.0 87,433.2 7,264.1 9.1 1 0

2 REVENUE 3,827.7 4,757.3 0.0 4,757.3 929.6 24.3 d 76,341.4 82,675.9 0.0 82,675.9 6,334.5 8.3 e NET EXP. d n e Approved Positions 462.0 530.0 0.0 530.0 68.0 14.7 m m o c e R f f a t S

10 2010 Rec’d Budget by Service and Funding Source t e g d u B g TTC - Budget by Service TTC - Funding Sources n i $Millions t $Millions a r e Wheel-Trans, Other, $53.115,

p $82.676, 16% 4% City Subsidy, O $512.48, 35% 0 1 0 2 d e d n e

m Farebox

TTC, $429.804, Revenue, m 84%

o $892.757, 61% c e R f f a t S

11 2010 Rec’d Service Changes – TTC Conventional t e g d u Net Incremental 2010 Recommended Service Changes B Impact g Description % Change n Position i Gross Exp. Net Exp. over 2009 2011 t Change

a Budget r # $ $ # $ # Pos e p Base Change Summary 0.0 0.0 0.0% 0.0 0.0 O Service Efficiencies: 0 Position reductions (142.0) (3,826.0) (3,826.0) -1.0% (2,450.0) 1 0

2 Revenue Changes: Fare Increase (48,400.0) -12.3% d e d

n Minor Service Level Changes: e m m o Major Service Level Changes: c e

R Sub-Total Service Changes (142.0) (3,826.0) (52,226.0) -13.3% (2,450.0) 0.0 f f New/Enhanced Service Priority Actions a t

S Total Changes (142.0) (3,826.0) (52,226.0) -13.3% (2,450.0) 0.0

12 2010 Rec’d Service Changes – Wheel Trans t e g d u B Net Incremental 2010 Recommended Service Changes g Impact n i t Description % Change Position a Gross Exp. Net Exp. over 2009 2011 r Change

e Budget

p # $ $ # $ # Pos

O Base Change Summary 0.0% 0.0 0.0 0

1 Service Efficiencies: 0

2 Revenue Changes:

d Fare Increase (400.0) -0.5% e d Minor Service Level Changes: n e Major Service Level Changes: m Sub-Total Service Changes 0.0 0.0 (400.0) -0.5% 0.0 0.0 m o

c New/Enhanced Service Priority Actions e Total Changes 0.0 0.0 (400.0) -0.5% 0.0 0.0 R f f a t S

13 Recommended Service Levels t e g d u B g n i t a r Service 2010 Service Level e p

O Conventional 462 million rides

0 8.3 million service hours 1 223.7 million service kilometres 0 2 d e Wheel-Trans 2.5 million rides d 2% unaccommodated rate n e m m o c e R f f a t S

14 Future Issues / Implications t e g d u • Sustainable, predictable long-term funding – operating & capital B g • Safety culture n i t

a • Customer service improvements r e • p Transit City

O • New LRV carhouse 0 1

0 • New subway cars and LRVs 2

d • Spadina Subway Extension to Vaughan e d • Accessibility n e • AODA requirements m

m • e-Initiatives – e.g. next vehicle arrival, internet trip planner o c • Presto Card e

R • Next Collective Bargaining Agreement f f a t • Pension Solvency S

15 t e g d u B g n i t a r e p O 0 1 0 2 d e d n e m m o c e R f f a t S

16