Rackspace Service Blocks Flexible services and custom-built cloud solutions for unique cloud needs.

No two cloud journeys are the same. Organizations often have varying About Rackspace requirements across teams, business units and applications, with multi- Rackspace is your trusted partner across cloud, cloud strategies only adding to this complexity. Cloud management needs applications, security, data and infrastructure. also change and shift as businesses navigate cloud adoption. •• A leader in the 2019 Gartner Magic Quadrant for Rackspace Service Blocks meet you exactly where you are on your cloud Public Cloud Infrastructure Professional and journey, allowing you to build customized cloud solutions that meet your Managed Services, Worldwide specific needs, maximize value and evolve as your needs change. Service •• Recognized by Gartner as a HIPAA-ready cloud Blocks provide the flexibility to change or grow cloud services as your service provider cloud needs change, delivering maximum value by delivering only the services and support you need the most. •• HITRUST CSF-certified dedicated hosting environment Why Rackspace for Managed Public Clouds? •• Certified Level 1 PCI Service Provider on AWS Rackspace is a next-generation MSP, helping customers navigate their •• 3,000+ cloud experts journey to the cloud and accelerate their digital transformation. An army •• Hosting provider for more than half of of certified Rackspace experts and industry-recognized cloud services the Fortune 100 deliver expertise, tooling, optimization and unmatched support for the entire cloud lifecycle across the world’s leading hyper-scale cloud •• 20+ years of hosting experience platforms, including: •• Customers in 150+ countries

•• •• ® Azure® •• Cloud Platform™ Fanatical Experience™ Experts on your side, doing what it takes to Key Benefits get the job done right. From first consultation Customization: Designed to meet specific cloud needs such as migration, to daily operations, Rackspace combines the deployment, operational support, tooling and automation and cost power of always-on service with best-in-class governance. Easily select and combine service blocks to build customized tools and automation to deliver technology solutions to meet varying needs across your organization. when and how you need it.

Flexibility: As your cloud needs grow or shift over time, Rackspace cloud specialists will work with you to add, change and customize Service Blocks to meet your changing requirements. Additionally, as Rackspace cloud partners continue to innovate, Rackspace Service Blocks evolve to keep you on the cutting edge of cloud technology.

Maximized Value: Rackspace delivers the specific cloud services and support you need, helping to reduce unnecessary cloud management costs by focusing exclusively on the outcomes that are most critical to your business.

Services Rackspace delivers unbiased expertise for the world’s leading clouds – it’s the specialized expertise and 24x7x365, results-obsessed customer service that’s been a part of their DNA since 1999. Managed Public Cloud Offers include:

Cloud Foundation: Easily manage your accounts and user permissions in a consolidated control panel. Extend AWS, and Google support with 24x7x365 ticketed access to Rackspace cloud experts.

Tooling: Reduce costs, improve reliability and add security and redundancy across your public cloud infrastructure with industry-leading tooling and automated analytics reporting. Architect and Deploy: Certified cloud architects design, build and deploy your cloud infrastructure to meet your specific requirements, leveraging cloud architecture best practices for optimal performance and reliability.

Manage and Operate: Reduce the burden of managing, monitoring and operating your public cloud infrastructure through tooling and 24x7x365 operational support from an army of certified cloud specialists.

Cost Governance: Gain deeper insight into your cloud spend through monthly account reviews that provide meaningful, proactive recommendations and guidance to help reduce and control costs*.

Complex Cloud Operations: Get access to advanced, named technical resources, including solution architects, lead engineers, Kubernetes/containers experts and DevOps experts to help optimize public cloud operations and architectural infrastructure.

* Tooling and Cost Governance currently available for AWS only.

Service Block Scenario Example Service Block Solution Over Time

Cloud Foundation Architect & Deploy Complex Cloud Operations

Tooling Manage & Operate Cost Governance

Take the Next Step Let’s talk about how Rackspace expertise helps you achieve your goals.

Learn more: www.rackspace.com Call: 1-800-961-2888

Copyright © 2019 Rackspace :: Rackspace®, Fanatical Support®, Fanatical Experience™ and other Rackspace marks are either registered service marks or service marks of Rackspace US, Inc. in the United States and other countries. Features, benefits and pricing presented depend on system configuration and are subject to change without notice. Rackspace disclaims any representation, warranty or other legal commitment regarding its services except for those expressly stated in a Rackspace services agreement. All other trademarks, service marks, images, products and brands remain the sole property of their respective holders and do not imply endorsement or sponsorship :: April 5, 2019 :: Rackspace-Data-Sheet-MPC-Service-Blocks-Portfolio-Overview-PUB-14410