FALL 2010 VOLUME 24, ISSUE 2

IN THIS ISSUE: ANOTHER Vernon Recalls Growing Up on the Farm- pg. 2

Execu ve Updates- pg. 4

Erban Profi les- pg. 13

News from our Terminals- pg. 17

Health and Safety- pg. 30 COOL MOVE Recent Awards- pg. 32 Recent News- pg. 33

Your Photos- pg. 34

Erb Inspira on- pg. 36

Erb Ex-Cells Update- pg. 37

Erb Anniversaries- pg. 38

Good Cheer Club- pg. 39

Racing Update- pg. 40

K-DAC GETS A NEW HOME In November, K-DAC moved their dispatch from Petersburg to Sandhills Rd. See more pictures on page 9.

ERB SAYS THANKS TO ITS HEALTH & SAFETY COMMITTEES More and more we hear about another employee being rewarded with a Safe Worker Award or a terminal is awarded for No Lost Time Due to Injury. A large part of these accomplishments are because our commi ees who help control safety and health issues in our workplace. This group of individuals meet once a month to ensure that we have a safe working environment. Meet your commi ee on pg. 30 and give them your thanks. Erban Report President’s Message VERNON ERB ping and we would end up at the ice cream parlour for fi ve or President & Chairman of the Board ten cent ice cream cones.

As most of you may know, our edi- Times were tough on the farm and my father shared a McCor- tor Patty Attwell has left our compa- mick 10-20 tractor with my Grandpa and Uncle John. In 1947, ny to pursue other interests. She did the International dealer delivered a new Farmall M on rubber an excellent job and I’m sure we will tires to our farm, a day I will never forget. We were the envy miss her and wish her all the best in of our neighbors with this “big, 47 H.P. tractor”. We then had her new position. She would kindly to buy larger ploughs and machinery to utilize all the power remind me about a month before of this big tractor. Th ese were the days before Combines, For- the deadline to have my message age Harvesters, Hay Bailers and other time and labour saving ready so that I would not be respon- equipment was available. So I remember the hot summer days sible for delaying this publication. well as a young boy levelling hay on a wagon that was trailed closely behind by a hay-loader. Th ings haven’t changed... we now have another young lady who gently reminds me to please get my message written before it ...Or the days of using a Grain Binder to cut the grain... Th e needs to go to the printer. We are pleased to welcome Julie as sheaves of grain had to be bundled or shooked in neat rows to our new editor and Communications and Advertising Manager. be further dried for several weeks. We would come to the fi eld I am sure she comes well qualifi ed and trust she will fi t into the with horses or a tractor and wagons and pitch the sheaves on “Erb Culture”. I look forward to her contribution, new thoughts the wagon with a fork, haul them to the barn and lastly, toss and ideas that I am sure will benefi t the publication and all the them, one by one into the threshing machine to separate the other responsibilities she will be assigned. grain from the straw, blowing the straw into the straw shed and the grain into the granary (a very dusty job!) Several weeks ago I was asked to be the speaker at the Waterloo Federation of Agriculture’s Annual Banquet, speaking about my Our farm was blessed with a lot of rocks and stones which years growing up on the farm, my almost life-long career in es- seemed to appear every year at grain seeding time. Our whole tablishing our trucking company and in recent years, returning family would spend days in May and June hand picking stones, to my rural roots or second career of farming. So I decided to tossing them into a wagon or trailer and then throwing them ride on the coattail of that speech for this article. one by one into our bush. Th ere were also the weeds and thistles that wanted to grow in the new grain fi elds... our fam- Many of you know my background and our humble begin- ily would spend hours walking through the fi elds with thistle nings, but for the interest of those who have joined our compa- hooks, cutting them off . Wild mustard also appeared and these ny in recent years and are not from the Baden or New Hamburg weeds had to be hand pulled. terminals, our brief history may be of interest to you. I believe the Fall 2004 issue, our 45th anniversary, may include some of Our family also had a large fruit and apple orchard and early the history of our company’s early beginnings. I trust you will in the spring, we needed to prune the unwanted growth of not be bored by reading some of those stories. branches and then clean up the mess under every tree. We also had to spray the trees regularly come fall, when all the other In 1935, I was born on a farm in Wellesley to a loving and car- farmers were doing all their fun activities, like ploughing, etc., ing Mother and Father, with one brother and two sisters and I we were stuck in our orchard picking, grading and selling ap- have many good memories of our family time together at work ples and trying to do farm work at night. and play. In my estimation, growing up on a family farm is the ultimate dream any child could wish for. ...And then every night and morning several days a week, those wonderful, pure-bred Holstein cows had to be milked. Growing up shortly aft er the great depression in the early thir- As a young teenager this oft en confl icted with any dates I may ties was very tough. Our family was, by no means wealthy but have had... ball games and hockey games were very important we always had suffi cient food and although there were things we to me! would have enjoyed having, there oft en was not enough money for them unless they were really needed. What a treat it was I remember one fall when my Dad and two of my uncles when our dad would come home from Wellesley on a hot sum- bought a new I.H. Combine with a loader attached. Th is ma- mer day with a few bricks of ice cream and a few bottles of Soda chine would cut the corn stalks and actually throw them right Pop or take us into town on a Saturday night for grocery shop- onto a wagon running beside it. Th e wagon was pulled to the

Page 2 Erban Report President’s Message Cont. ensilage cutter and someone would throw the heavier sheaves with a new determination and her support, we haven’t looked into the cutter to fi ll the silo. Th is was a real back-breaking back. I thank the Lord for that day. If that would not have labour-saver and I really enjoyed silo-fi lling time. Th e Forage occurred, I am sure there would not have been an Erb Trans- Harvesters appeared a little later in our area, which drastically port. So if you enjoy your employment at our company, please reduced the need for man power. give Viola the credit that she deserves for helping me to not be a quitter and for her always being a source of encouragement Although I enjoyed life on the farm, despite the hard work and throughout the life of our company. dependency on the weather for harvesting, etc., I feel it was a wonderful way to work with family and learn about nature and Many of the stories that have appeared in my past articles are God’s wonderful creation. of experiences that I have had in the past and I intend on con- tinuing in the future to relate to things I am sure you enjoy However, despite my experiences growing up on the farm, I felt knowing. there may be an easier way to make a living and as I watched the dump truck go past our school and our farm, I would Fast forwarding to the year 2000... It was about 10 years ago think, “Hey, these guys are sitting in their cabs driving around when Wendell became our General Manager. I was pleased the country earning a living and not working very hard...” with his leadership abilities and the wonderful group of man- agement people with him. I felt too young to retire but knew I Th e noise from the exhaust of the International KB7, a GMC, should step aside and allow the younger generation to manage really intrigued me and I decided someday that I would be a the day to day aff airs. Vacationing in Florida for a few months driver, despite the fact that my father thought that if I didn’t in the winter is okay but I felt I needed to do something want to be a farmer, then I should be a carpenter, mechanic, worthwhile and be more active physically. Well, the Lord had electrician or something worthwhile! the perfect plan and in 2004 we were led to a 96 acre farm that needed a lot of attention. I convinced Viola that I need to get Th at day came in June 1956 when I was hired by Don M. Sindall back to my roots... I would buy the farm, clean up the place, Transport who transported livestock, grain construction mate- and work the land with some of my Farmall M and WD9 Mc- rials, turnips to the U.S., New Holland farm machinery from Cormick tractors which are antiques but were very popular in PA and other general commodities. the 50’s when I was young. I did buy a “new” tractor, a 1977 1086 IH with a cab, AC, heater, radio and 130 HP, so now I Aft er two or three years I felt trucking was my life. I spent need bigger implements. I plant my own fall wheat, soybeans, many long hours, day and night, on the road. I did manage to and my neighbours plant the corn. I do all my own combining meet and date Viola during this hectic schedule and we were and haul the crops to Hamilton, Goderich and local elevators married in the fall of 1958. I had been longing to own my own with 2 hopper belly grain trailers. truck, and with Viola’s interest and approval, we bought a nearly worn-out 1956 I.H. 184 dump truck in June of 1959 and put it Wendell bought a 110 acre farm and put me in charge of the on a road construction job. I was not prepared for the abuse of land and I rent another 55 acres, which gives me well over rough roads, dust, etc. that I and my S184 experienced for one 200 acres of cash crop. I rely on many of my good neighbours week of construction. It’s a long story, but the long and short of and use them as my non-paid consultants for a lot of free ad- it is that I, unknown to Viola, took the truck back to the dealer vice, as farming practices have changed so drastically since and told them that I made a mistake and asked them to please my days on the farm over 55 years ago. Life has been good, I take the truck back. Th at evening when Viola returned from enjoy every day, unless it rains and then I may be heard com- her job, (we were married about seven months) I told her what plaining about the weather. I had done. Well, when the conversation was over, I realized how disappointed she was in me and did not expect me to be But Viola usually reminds me, “If you can’t accept the weather a quitter, quoting some of my father’s information he gave her the way it is than you better do something else.” So I have before we were married, “Th e Erbs are hardworking, depend- learned not to complain because I want to be in my second able, determined and they fi nish what they start.” career for many more years to come... Lord willing!

Aft er that evening’s serious discussion, the truck didn’t sell and Until next time, God Bless... I couldn’t fi nd a good job but another construction company off ered an easier job with my truck and with Viola’s encourage- ment and support, I decided to prove to her that I really am the guy my father told her I was. I went back to get the truck and Vernon

Page 3 Erban Report General Manager’s Message Dave Carter was just leaving and Paul Hartung was WENDELL ERB still loading. I was warned that the shipper called all Erb Group General Manager Erb drivers “Frenchmen”, so I introduced myself as an On Monday, November 1st, Bruce Amish Erb driver, which got us off to a good start. For Jantzi came to me in my offi ce with some reason, I remembered Paul Hartung’s birthday a problem. Erb International dis- was November 4th and I fi gured that would be a good patch had several LTL loads left to occasion to get some samples for Paul and I. (Paul and I dispatch and no drivers left . I didn’t grew up as neighbours in Wellesley and Paul reminded have a quick solution for Bruce but me of all the trouble we got into as kids.) Not only did I examined my schedule closer and we get samples, but we also received many compliments with a couple phone calls, I could on the quality of our drivers that pick up there. Great hit the road that aft ernoon. Kevin job! Your services do not go unnoticed. Erb gave me a one-stop load to Bj’s Wholesale in Uxbridge, MA, delivering at 6:00am the next morning. I was also blessed I ran most of the way back to Toronto with Paul and with a new Pro Star with the new Maxxforce engine. what struck me the most was the amount of Erb trucks we met. I didn’t count but it must have been near 35 be- Knowing I had a long night of trucking ahead, I rushed home tween Boston, MA and Hamilton, ON. to get my passport and a change of clothing. I left at about 2:00pm and found out that the maps I printed were still in the Th e point of my story is that we are getting busier which printer at Baden, and that I neglected to bring a sleeping bag is great. We have been in the freight recession for two or pillow. I guess I was really out of practice. plus years where freight rates keep falling because there are more trucks than loads. About mid- August, vol- Other than picking the wrong lane at customs and waiting 45 ume started to pick up and it has continued to be strong minutes, the trip went perfectly. I was amazed when I pulled outbound to the US. We broker out our extra loads and into the customer location and the security guard greeted me that is becoming more diffi cult also, which tells me the with, “Welcome to Bj’s, have you been here before?” He pro- industry is getting busier. Th e good news here is that ceeded to give me complete details on where to park and what this is step one in recovery. Once Erb and other carriers to expect, including how the pager was going to alert me at run out of trucks to service the need of their shippers, about 5:00am with my door assignment. the companies paying the lowest rates will not have the availability of trucks. Th e only way to get trucks will be I proceeded to go to sleep with my bunk heater cranked up, to pay higher freight rates. It might take six months to a due to no sleeping bag, when I heard my fi rst beep. I jumped year to get increases, but we will get them, and you can out of the bunk to fi nd the pager, but it wasn’t beeping and it be assured that it will be passed on to our employees. was only 3:30am. I went back to bed and 10 minutes later the same thing happened. Th en I was getting grouchy because I Keep up the great work and keep an eye out for me on was tired. Finally, I fi gure out it was the smoke detector beep- the road. A smile was on my face long aft er I returned ing... It didn’t take me long to rip the batteries out of it. from my trucking therapy. Once the real pager went off it still took me about 10 min- Wendell utes to fi gure out how it worked. Aft er backing in, I waited in an excellent driver’s room while the trailer was unloaded in about 30 minutes and once empty, you were allowed to stay on the property until your 10 hour off -duty was completed. Bj’s Wholesale has taken the extra step to make the delivery expe- rience pleasant for drivers and many other receivers should take note of how to treat drivers making deliveries.

My outbound load was Ferrero and my back haul was Lindt and Sprungli in Stratham, New Hampshire. I arrived there to fi nd out I was the fi ft h Erb truck that day to pick up a load.

Page 4 Erban Report Human Resources game plan as the conditions require. Our recent economic re- DAVE DIETRICH cession and competitive environment have created “game” con- V.P. of Human Resources ditions unlike those that we have ever experienced. Th erefore, It’s game day for the Toronto Maple we need to be fl exible and adjust our strategy as the business Leafs. Head Coach Ron Wilson and environment changes. We have spent considerable time recent- his coaching staff are preparing for to- ly, analyzing this environment and making adjustments to our night’s big rivalry against the Montreal strategy in order to be successful in these challenging times. We Canadiens. Th ere is much that goes on will continue to keep our team members informed about these behind the scenes to thoroughly prepare strategic adjustments and what you can do to assist us in carry- for each game (e.g. watching game fi lm ing out our revised game plan. of your competition to analyze their strengths and weaknesses). Also, based Th e Air Canada Centre is a large, expensive arena in downtown upon this preparation and analysis, the coacheshlldft“ will draft a “game Toronto and the Maple Leafs need to sell enough tickets in order plan” to communicate to the team and for them to execute. If the to generate the required profi t for their organization. Similarly, Toronto players carry out the game plan as the coaches have out- Erb Transport has signifi cant overhead invested in our termi- lined, hopefully the Leafs will win the big game! nals and therefore, we need to push distribution and LTL freight volumes through our terminal network in order to be profi table. Playing on a sports team is not unlike working with a company, We have witnessed some shrinkage in our distribution volumes such as Erb Transport. Th is Erban Report article will highlight lately and we are working on analyzing where and why this has some comparisons between the two. occurred and then what we can do to reverse this trend.

First and foremost, both the Leafs and Erb Transport rely on its team Maple Leaf Sports and Entertainment Ltd. sets its ticket pric- members in order to succeed. Here at Erb, everyone has a role to es based upon their costs to operate (e.g. player salaries, arena play on our team and everyone’s position is important. We all need costs, etc.) and also, what the market (e.g. fans) is willing to pay. to be working together as a cohesive team in order to accomplish Erb also sets our freight rates based upon our costs. In order to our goals. I encourage everyone to be that strong team member by get a good handle on our costs, we need complete and accurate contributing, providing ideas and suggestions, help teammates to information from our drivers’ satellite information and from do their best, encourage and be supportive of each other. our dispatch system. Th en we can rely on our customer profi t- ability analyses to make rating decisions. As mentioned earlier, the coaches create a game plan for the team to carry out. Th e game plan is an approach to the specifi c game as to If the Leafs aren’t providing value for their fans (e.g. winning how the team will play, how will they exploit their opponent’s weak- games, icing a competitive team, exciting play, etc.), then there nesses and how will they capitalize on their strengths. Th e same are lots of other entertainment options for the fans to spend is true in business. A strategic plan is created, communicated to their money on in Toronto (e.g. theatre, concerts, restaurants, everyone, implemented and then actual performance is measured other sports, etc.) Th e fans expect a quality product for the tick- against the planned, expected results. Erb Transport has our strate- et price. Th e same is true with Erb’s customers. Fortunately, gic plan and all of our team members work towards carrying it out. we provide unparalleled, excellent service and this has provided Th e one thing we are going to work on is to better communicate Erb its competitive advantage throughout its history. It is all of our strategy and how everyone can assist Erb in accomplishing our you, our team members, who provide this excellent service to goals. We will surely be more successful with everyone working keep our customers happy. and contributing to our common objectives, pulling in the same direction. Teams can’t rest on their acheivements. Just because the Chicago Black Hawks won the Stanley Cup last season, doesn’t mean that While the coaches create the game plan, they don’t go on the ice and they will repeat again this year. Erb has an excellent history of execute it. It is up to the players to carry out the game plan. Here at success, but we can’t rely on our history for future success. It is Erb Transport, our team members are the front line in performing up to each and every member of the Erb team to dig down deep excellent service for our customers. Also, it is all of you who see fi rst and “play” hard and “play” smart to ensure our future success. hand what is going on within the company and we empower you to implement our game plan / strategy and contribute to our joint suc- Th anks to everyone for making Erb Transport the Stanley Cup cess. Furthermore, if you see something that requires a change to winner in the temperature-controlled transportation business. our strategy, please let us know. With your help, we’ll keep our name on the Cup for years to come! As the game is played, the coaches need to be fl exible and adapt the Dave

Page 5 Erban Report International Operations cially for our drivers and perhaps it will help reduce some BRUCE JANTZI unprofessional drivers on the road, companies with unac- V.P. of International Operations ceptable equipment maintenance programs and companies Who would have ever guessed that don’t always follow hour of service guidelines. that Erb International would have such a busy year for 2010, All of these new regulations do come at a cost and eventually especially aft er what we expe- you and I (the consumer) will pay for these changes, whether rienced in 2008 and 2009. Aft er they add value or make things better will always be the un- a disappointing 2009, busy is a known. good thing, however being busy does not mean that we are as 2010 has been another extremely active year with RFP’s (Re- profi table as we have been in past quest for Pricing). Th is seems to be the normal thing for years. We have had to deeply discount many lanes to have the shippers to do every year, tender all of their freight lanes to opportunity of acquiring some of our old work that we lost to achieve the best possible freight rates they can. Th is adds ex- competitors, or in some cases, gaining new work. tra work to our administration staff because each lane needs to be analysed on its own merit to ensure we stay competi- We are very fortunate that Erb has a very good reputation in tive, and not do the lanes at a loss. When doing the RFP’s, we the industry. Even though we have needed to discount lanes, focus on lanes that can match up Northbound with South- our customers still look at Erb as the premier Carrier that bound lanes between USA to Canada and give the most can supply superior service and for that reason; if we can competitive price possible based on our round trip mileage provide competitive pricing, we will be awarded work. costs. However, as I said earlier, we have had to reduce our margins to have a chance at winning these awards. Th is year Can we continue this at reduced profi tability? Probably not. we have successfully gained some new work and thus the With all the regulation changes coming in the future, CSA busy year we have had into mid October. I see it continuing 2010, the need to move to Electronic Logs, reduced driver busy through to the end of 2010. pool (driver shortage), increased tractor cost (2010 emis- sions) and of course, last but not least, the re-writing of I don’t want to give the wrong impression that Erb is the Hours of Service regulations. Will all of these changes help only company facing pressure to reduce their margins. or hinder the industry? One never has that insight, but one Other trucking companies and our shippers are also facing thing is for sure; the trucking industry will certainly look dif- the same challenges from their customers to reduce profi t ferent in 2 to 3 years from now. margins. Th e question becomes: “How can we become more effi cient while keeping margins at the levels required for sus- Let’s look at some of the positive changes and remember the tainability?” drastic changes we have gone through in the last 8 years when entering the USA with commercial goods. FAST cards, FDA Th is is where we need help from everyone; drivers, shop pre- notifi cation, and customs pre-notifi cation; although not technicians, dock staff , yard staff , admin staff and all em- everything went smoothly or without pain; the actual clear- ployees with ideas... how can we become more effi cient? Ev- ance of goods is now very expedited on low risk goods and ery hour, every gallon of fuel, every extra mile that we can drivers, because Customs & Border Protection (CBP) can reduce will help us become more effi cient, which will add now do security assessments before the truck, driver and directly to profi tability and sustainability. goods arrive at the Border. Before all of these changes, the risk assessment was done upon arrival and this could be very Erb Transportation Solutions Inc. (ETSI) faces the same time consuming depending on the goods being carried or challenges as does Erb International Inc., only on a small- if the paperwork was incorrect or had missing information. er scale. Normally in the expedite business rates are not as much of an issue; however in the last couple of years we have Th is is one of the reasons why Erb became involved in the C- seen changes in that business also. Normally in the expedite TPAT program. We were hoping it would help expedite our business timely deliveries are more important than price. trucks across the border, which it has and not just because of However in the last few years price has played a larger role. C-TPAT but with all of the other programs working in con- ETSI has steady business with a number of hospitals deliver- junction with each other. So, hopefully with changes coming ing meals in the Kitchener, Oakville and Toronto areas; this to trucking regulations it will also make things better, espe- is real good core business 365 days per year. ETSI is also busy managing a new account this year, Hofl and Flowers in the

Page 6 Erban Report International Operations Cont. Mississauga to Ottawa and North Bay markets. Hopefully, promised, and supporting operations to help smooth things this business will continue to grow into diff erent areas in the over with our valued customers. future. ETSI staff is doing a fabulous job managing this busi- ness with help from various terminals such as Ottawa, Tren- Th anks to everyone in the Erb Group of Companies for ton, North Bay and Baden. working together toward one common goal, BE THE BEST REFRIGERATED CARRIER for our CUSTOMER! In closing, I would like to thank all of the drivers, adminis- tration staff from Erb International Inc. and ETSI for pro- Wishing you all a Merry Christmas and Prosperous New viding our customers with such great service in a challeng- Year! ing but successful 2010. Th anks to the sales staff for being there to help us when things don’t always go as planned or as Bruce Informational Technology VIC THIESSEN our customers electronically can improve effi ciencies and V.P. of Information Technology increase data accuracy. EDI trading that Erb participates in As reported in the Spring 2010 is- with our customers includes receiving load tenders, sending sue of the Erban Report, Erb was shipment status messages, receiving bills of lading and send- in the midst of a journey to refresh ing freight billing documents. Currently, we have completed all our copier/fax/print/scan de- projects or are currently working with several customers, in- vices at each terminal. Many of cluding Kraft Canada, Conagra, Lean Logistics/Rich Prod- the existing machines had been in ucts, Walmart, Trenton Cold Storage, Arla Foods, Yoplait service for 8+ years. From the six and Agropur, to mention just a few. vendors who submitted proposals, Sharp Electronics was selected to Th e application development team is also working on sev- provide the 52 new machines to eral other important initiatives that come from our executive the 11 terminals. Th e installation of all the machines was group, such as improving data capture for our costing sys- completed at the end of September and we are continuing to tem, improving our NTS expense payment system, automat- make the adjustments necessary to fully utilize them. ing rating functions for Walmart shipments and the creation of an operational probill. Going forward into 2011, IT will Our IT application developers continue to write/change the continue exploring directions for system modernization. computer programs necessary for our business. Val Sander- son (Manager of Application Development) and her team are Staff changes are inevitable within any IT department. We continually called to understand and interpret the business said goodbye to Cam Villamizar (Help Desk) who has ac- challenges we face and put the solutions into computer pro- cepted a position with RIM (Research in Motion) at the end grams to help solve and improve these business issues. Th e of October. We wish him all the best as he pursues his career application developer team has considerable experience at within IT. As a result of this opening, Lynn Robertson has Erb to help them be successful in their responsibilities. joined IT on the Help Desk. Lynn brings 16+ years of IT experience with her to Erb. We also said good bye in Novem- • Diane Heyer – 24 years ber to Rob Welton (Network Administrator) who accepted • Val Sanderson – 17 years a similar position closer to his home in Cambridge. Darryn • Brenda Penner – 15 years Nafziger, with 15+ years of IT experience has taken on Rob’s • Alex Egerhazi – 14 years responsibilities. I am pleased and excited with the additions • Varsha Kambli – 5 years of Lynn and Darryn to the technical team at Erb IT. We wel- • Ben Chen – 3 years comed Chad Lewis as temporary Help Desk support during • William Ridder – 1 year the summer months. Chad has caught on well to his new responsibilities and will remain with the IT technical team Th ere are several key projects underway with the application until March 2011. development team at this time. EDI (Electronic Data Inter- change) projects are a constant focus, as trading data with Vic

Page 7 Erban Report Canadian Operations

KEVIN COOPER has decreased somewhat and truckload increased. Senior V.P. of Canadian • Increased numbers of refrigerated trailers on the Operations & Finance road. Some of you have commented that they can’t In the past several issues of the believe the numbers of diff erent companies hauling Erban Report I have not spent reefers up and down the highway. a lot of space talking about eco- • Th at increased supply of trucks has meant shippers nomic conditions and the state are still in a good position when it comes to rates. of the trucking industry, fi gur- Th is continues to put pressure on our profi t margins. ing that someone else’s column • Customer demands for on-time service and informa- would address these issues. tion continues to escalate. A higher percentage of our Usually they did. At this point freight is driven by appointments than ever before. though I think there is some Th ere is oft en a cost to our customer from their cus- merit in looking at where we’ve been, where we are now and tomer when the shipment is late. Th is means we need where we may be going. to be more aware than ever that we need to be on time and keep the customer informed of issues which Looking back, many of the economists (particularly gov- arise delaying the shipment. ernment economists) painted a cautiously optimistic pic- ture of the economy for 2010. Th ey predicted low infl ation, We have a lot going for us which will allow us to thrive in gradual creation of jobs and a general revival of economic these times: activity. Th is was supposed to translate into more invest- ments, more consumer demand and a slow move back to 1. A talented group of employees- I’ve said it before: ‘normal’. Everyone knew that coming out of this recession we have the best employees in the business. Th ey are would be diff erent than others because it would be slower. dedicated, knowledgeable and able to give our cus- tomers the service they require Well, they were only partly right. Infl ation has remained 2. A great business model- We have a great system for low and some jobs (particularly here in Canada) have been moving all kinds of freight in a fl exible, cost eff ective created or reinstated. Th e economic growth however, has way. I regularly hear comments about how we saved been slower in coming. In fact, fresh trends have led even a customer in a bad situation because of our knowl- government agencies to lower their growth predictions for edge and our system. the rest of 2010 and 2011. 3. A wide range of resources- we can bring a lot of re- sources to bear on a problem a customer has at short So you might ask; how does this aff ect Erb Limited? Th e notice and move a lot of freight quickly. Not a lot of whole trucking industry has long been regarded as a good carriers can do that. indicator of how the economy is doing. Even refrigerated 4. Superior service on a regular basis- We move thou- transport seems to mirror economic trends. When the sands of shipments per week fl awlessly. economy started into recession in 2008 we noticed the sharp drop in volume in August of that year. Almost exactly a year What can we do together in the next few months to make later we noticed an increase in volume coinciding with the us stronger and more eff ective? Two key ideas: uptick in the economy. In the last 3 months our volumes have fl attened out or even declined a bit some weeks. Th is 1. Be persistent. By this I mean that we have to continue too coincides with the slowdown in the economy in general. providing our customer with the best service we can. It might be easy to say ‘hey, I still didn’t get a raise What other changes have we noticed in our business the so I’m going to do exactly what I need to do and no last number of month? more’. Th at will not get us where we need to go. We need everyone being persistent in going the extra • Truckload business is increasing. Traditional 18 to mile for our customers. We also need to be persistent 20% of our total revenue has been truckload (80-82% in looking for ways to cut costs and being more ef- has been LTL and distribution). Th e last number of fi cient. Simply counting on raising rates in a tough months has seen that number rise to 23-24% as LTL economy will not get us where we need to either.

Page 8 Erban Report Canadian Operations Cont. 2. Teamwork. We hear that word a lot and sometimes my job’ doesn’t get us where we need to go. Getting it can make us roll our eyes but it is crucial for our the job done, our job or not, makes us all successful. success. Let me give you a couple of examples of Th at’s teamwork. teamwork. I oft en get calls from drivers who say ‘ I noticed I didn’t have a certain customer on my load So let’s keep going together. Remember: ‘A diamond is a the last couple of trips. Did we lose them?’ Th ey see lump of coal that stuck with it.’ the changes fi rst and because of that we have saved several customers from being lost. Th ey didn’t have to but they went the extra mile and communicated. Th at’s teamwork. Sometimes we’re asked to pick up or deliver something we don’t normally have to or cover Kevin a task someone else normally does. Saying ‘It’s not K-DAC Operations BRUCE SCHUMM fortunate to be in the food industry because people have to K-DAC General Manager eat. Th e automotive sector was defi nitely hurting the last couple Greetings from the K-DAC Team! of years. I was looking back at trucking rates from 10 years ago and we were getting more revenue per mile in 2000 It’s hard to believe that it has al- than we are in 2010. Th ere is not a week that goes by when ready been a year since K-DAC a customer doesn’t call and ask if we could lower their rates. became a part of the Erb Group What do we do? Lower the rates and shrink our margins of Companies. Th e one remark I to zero or let someone else have the business? We realize keep hearing from our dispatch our employees have to put food on their tables too. It is a is that Erb people are great to tough situation. What would you do? Let’s stay positive and work with! We’ll continue to continue to work closely through some of these challenges. work well with each other and we know it is paying off for each company because of in- In closing, I would like to say that there will be slim times creased effi ciency. We are also looking forward to having ahead for us but we will strive to be as effi cient as possible our dispatch, shop and dock all on one property to even and try to make every move count. In the mean time, Christ- further our eff ectiveness. mas is less than two months away so we at K-DAC would like to wish our brothers and sisters at Erb a Very Merry As 2010 comes to a close our Canadian dollar is ChristmasCh and a Happy, close to parity and the shippers exporting to the HealthyH New Year. U.S. are fi nding it tough to compete... where it will go is anybody’s guess. Th ere is more freight coming into Canada versus freight going to the U.S. We are Bruce

New Sandhills location

Page 9 Erban Report Sales and Service and food packaging has increased cube size. Meal-ready JOHN JUTZI replacement suppliers have also contributed to less LTL V.P. of Canadian and U.S. Sales freight. Cross channel food handling, for example, drug Splendid autumn colors, new stores which are handling food products and are using their fragrances, a crisper air and a own distribution, has reduced volume from the traditional heavier jacket all indicate that chain stores. We are thankful that direct store distribution fall has arrived in all its beauty. business has remained quite strong the last year. On going Th e Creator’s hand is marvelous government regulations continue to be quite burdensome, to watch and experience. adding cost to most industries, including transportation.

Th e latter part of 2010 has been fi lled with opportunities and Erb International has seen some good growth the last num- challenges which will continue ber of months. We have had some success in being able to into 2011. Th e great part of challenges and circumstances is maintain and gain new volume from successful quotes on in knowing I can’t always change them but I can choose how recent “request for pricing” proposals. Th is is also the time I will respond. Let me fi rst comment that there are some of year when fall seasonal volume traditionally increases values in life and in business that need to remain constant and this year has been no exception. Our customers are or even to grow stronger. Service, satisfaction and success seeing more cross border business volume, which is great need to continue being the constant, which is achieved by for us. Another positive indicator of changing cross border some principles of integrity, humility, steadfastness, de- business is that the number of “request for pricing” propos- termination and faith. We have the opportunity to model als has diminished greatly over the last number of months. these principles daily. Part of the reason for this is that truck capacity in the US is shrinking. We are at the point where recruiting drivers has Th e opportunity to meet and exceed our customers’ expec- again become a major thrust for transportation companies, tations can also be a daily occurrence. We have had oppor- which includes the Erb Group. Over all, we are encour- tunities to quote on new and existing business, with which aged that the volume will be maintained and continue to we have had some success in gaining additional freight. increase in 2011. Again, Erb Group service off erings through Erb Trans- port Limited, Erb International Inc., Erb Cold Storage, Erb Change has also been impacted with our Sales Team. In Transportation Solutions, Erb Brokerage, Erb Transport September, Peter Brown resigned his position as our Erb Inc. and K-DAC are great opportunities for us to meet all of International Account Manager so he could move to Van- our customers’ transportation requirements. couver. We will miss Peter’s sales professionalism and friendliness but know he will do well in BC. Changes in business continue as we near the end of 2010, which has been a challenging year for us. Erb Transport Let me close by saying we still have also much to be thank- Limited’s volume has taken some interesting twists in terms ful for. We are blessed with a great team of personnel in of the make up of the freight we handle. Th e full truck load the various operations of the Erb Group. Many of our long volume (one pick up, one delivery) remains strong as does term customers still remain faithful to us. We are encour- direct store distribution (minimum sized orders). aged when they share positive comments in terms of the great job we do for them. We are optimistic for a good Th ere are a variety of reasons for the erosion of volume with 2011, with an increased focus in obtaining profi table busi- less than truckload (LTL) sized orders. Th e major chain ness, while exceeding the service expectations of our cus- stores are choosing to use their own supply chain system tomer’s as we handle their freight. from picking up their product at the supplier, handling it through their distribution centers and then delivering on Th anks for the eff ort every one of you give the Erb Group, their trucks to their stores. Some of our customers who which include our terminal staff , operations, shop, admin- have seen their sales shrink and who have their own trucks, istrative, warehouse, driving, sales and pricing personnel. have chosen to expand the geographic area they cover. Competition with trucking prices continues, as our peers Shalom, and have a great winter. in the transportation industry vie for the same freight we handle. A change in the food type, more ethnic varieties, John

Page 10 Erban Report Corporate Fleet and Shop a Bridgestone Casing 00001. We are now well over 50,000 STEVE HAUS brands in the program. (A very rough calculation is some Corporate Fleet Manager 13,000 tires in service at any time.) From the Shop Floor; With extensive testing over the years, (and we do test a variety of tires from time to time), the basic platform uses As the year fl ies by and Julie man- Michelin on the steers, Bridgestone drivers and Bridges- dates an update, I thought tires tone on the trailers. We will use recaps on the trailers-they might be a practical topic. will be a Bridgestone casing only and will be capped only

once and then are pulled from our service. In early 1987, Vernon won- dered out loud one day if we Going forward, the program will need to be altered some- could set up a program where what to meet the new California EPA rules eff ective 2011 we could control tire purchasing and their ongoing for Smartway approved tires, we have the steers and the maintenance. With the help of our Michelin and Bridges- trailers covered. Now, our drive of choice doesn’t qualify tone reps of the era, we took some of their ideas and practices and so far have not been very impressed by mileage to wear and moulded it into a program for Erb. Th ere has been some out of the current Michelin or Bridgestone off ering. So like tweaking over the years but the program has not changed everything else on the technical side these days questions very much. abound and the testing continues. Th e basic consent was to fi nd tire combinations that work Not sure what Julie has in mind for a release date for the for our operation; meaning we got decent miles for a next Erban Report so I would like to take this opportuni- reasonable cost. Th e one other point that I failed to ty to wish each and every employee of Th e Erb Group a mention, was that we were also in a transition from Bias Ply very Merry Christmas and a Happy New Year from all the to Radial tires, and we required “tracking each tire cradle to technical staff . grave” as the term goes.

Th e program depends on branding and yet it started with Steve Regional Operations JOHN VERKUYL was hung up at other terminals. Regional Division Manager Th e Walmart store delivery work has grown steadily As we enter the Autumn & and the forecast shows continued growth well into Christmas season, we come the New Year. We have been engaged in this work for into traditionally our busiest about 22 months now. Most of the start-up issues are time of year. resolved and we’ve learned to work with a demanding but fair customer. We have come through a sum- mer that was not busy, at least On October 5 we lost one of our own. Terry Reimer for LTL volume. Toronto to passed away suddenly. He will be remembered for his Montreal, normally a heavy cooperative, helpful attitude – a pleasure to work with LTL lane, is now picking up. Th is is welcome as we and an example to the rest of us. Th e Regional team ex- had an imbalance for most of the summer with more tends our sympathies to his wife Lois and family. Terry freight coming out of Quebec than going in. Th ank you will be missed. to all the local drivers and dispatchers that have gone out of their normal routines to help out when freight John

Page 11 Erban Report Corporate Communications JULIE MUDRY Advertising & Communications Manager Hey everyone! It’s great to be at Erb! Julie Mudry Th ank you to everyone for the warm welcome and your patience in my fi rst few months here at Erb. It has taken Advertising & Communications some time to get organized but I think I have settled in and things are starting to run smoothly. New Hamburg

I thought very carefully about what I was going to write for my fi rst offi cial entry in the Erban Report. I had a few How long have you worked for Erb? articles that I found interesting that I would like to share 2 1/2 months with you but I only get one page. So I thought it was best What is your most used saying? to tell you a little bit about me... and there is no better “It’s all good!” or “Walk it off ... ” way to do that than to fi ll out an Erban Profi le. Do you have a nickname, if so, what is it? “Jules” or “Muddy” (Very crea ve...) I received an unbelieveable response from those who fi lled out Erban Profi les. I wasn’t sure how many to send What is your best Erb Memory? out because I didn’t know what response I would get I went to the Baden terminal to take some pictures of one back.Well, nearly everyone sent theirs back and I almost of the newer E.T.S.I. (Erb-X) trucks with Wayne Stock. I had ran out of room; (Randy Cameron almost got cut!) It’s the opportunity to sit in the truck and see how everything great to work for a company that employees are so proud worked. I also got to see inside some other trucks which to be apart of. was pre y exci ng because I have never been in a trans- port truck before. I’m looking forward to my fi rst road trip! Several people have told me that the Erban Report is a Also, decora ng the Christmas fl oat with Kim McLellan very important part of the Erb Group of Companies. A and the team was very memorable... I can’t wait un l next rush of excitement comes over the company the day it comes out. I believe it is very important for a company year! : ) to feel like a family and for everyone to feel involved and give their input. Th e Erban Report is a great tool to Name your favourite book or movie: let everyone know what’s happening everywhere else. I Books: Outlander by Diana Gabaldon, Water for Elephants hope that I can make it even more enjoyable to read. by Sara Gruen, or anything by Stephanie Meyer Movie: Avatar, Finding Nemo, Toy Story 3, or any movie A special thank you to all the Erban Reporters and those made by Pixar (they are geniuses!) who sent in their photos, articles and stories. Without you, this publication would not exist. List three things you would love to try: Sky-diving, scuba-diving, driving a race car Julie Do you have a favourite hobby or pas me? YYOUROUR COMPANY,COMPANY, YOURYOUR REPORT,REPORT, Traveling, camping, fi shing, reading, watching movies, YOURYOUR INPUT!INPUT! cooking SSendend meme youryour ideas!ideas! If you could take a vaca on anywhere in the world, where DDIDID YOUYOU KNOW?KNOW? would you go? ? New Zealand- I would love to see where they fi lmed the 2011 marks the 25th anniversary of the Erban Report. In 1987, the fi rst edi on of the Erban Re- Lord of the Rings or Scotland to see the castles port was published, without a name! The second edi on was released with an What CD or casse e is in your car or truck today? Erb Employee naming it Linkin Park, Daughtry, Three Days Grace, Our Lady Peace, “THE ERBAN REPORT.” Bob Marley, or the radio, I listen to anything and everything

Page 12 Erban Report Erban Profi les

Do you have a nickname, if so, what is it? Devon Scott “Tall man” What is your best Erb Memory? Dock Being a full- mer Name your favourite book or movie: Toronto Avatar, Salt, Step It Up 3D List three things you would love to try: Sky diving, scuba diving If you could take a vaca on anywhere in the world, where would you go? How long have you worked for Erb? Japan 6 months What CD or casse e is in your car or truck today? What is your most used saying? R&B 2010 Mix “Pom Pom”

What is your best Erb Memory? Trip to Edmonton with my son, Dylan... I need an- Keith Noble other one so I can take my daughter Kimmy. Name your favourite book or movie: Trailer Driver Any murder-mystery book or movie If you could go on a long-haul drive with any per- Trenton son, alive or dead, who would you take? The other half of the mortgage- Janet because she hasn’t been in the truck yet. List three things you would love to try: Cross Canada trip on a motorcycle with Janet or How long have you worked for Erb? Parasailing in the Caribbean. 24 years Do you have a favourite hobby or pas me? What is your most used saying? Working around the house “Sounds like a plan... it’s not a good one but it’s a If you could take a vaca on anywhere in the world, plan!!” where would you go? HAWAII

If you could go on a long-haul drive with any per- son, alive or dead, who would you take? Raul Sorto I would bring my two boys, because they like to travel Washer & Shunter List three things you would love to try: Go to New York, play soccer with Ronaldinho, learn Montreal how to play guitar with Angus Young Do you have a favourite hobby or pas me? Play guitar and exercise If you could take a vaca on anywhere in the world, How long have you worked for Erb? where would you go? 5 months I would go back to my country to visit my mother What is your most used saying? What CD or casse e is in your car or truck today? “Dude” Spanish music (Merengue)

Page 13 Erban Report Erban Profi les

Darren Mitchler Randy Cameron Todd Marshall

Dock Supervisor Terminal Manager U.S. Driver

Winnipeg North Bay & Ottawa Sault Ste Marie

How long have you worked for Erb? How long have you worked for Erb? How long have you worked for Erb? 8.5 years 22 years I`m in my 21st year What is your most used saying? What is your most used saying? What is your most used saying? “Be quiet Maury” “Cool” “What? Say that again!” Do you have a nickname, if so, what Do you have a nickname, if so, what Do you have a nickname, if so, what is it? is it? is it?“Toddles” “Mitch” I can`t remember them all... What is your best Erb Memory? What is your best Erb Memory? What is your best Erb Memory? When I fi rst star ng running linehaul Mee ng Vernon late one Sun- Mr. Erb was in town on a business I had Glen Lemieux training me for day night while unloading milk in mee ng and was spending the night the week. Dryden when I was s ll on the high- in North Bay. My wife Brigi e and I Name your favourite book or movie: way. went out for the evening with Mr. The Shawshank Redemp on, Caddy Name your favourite book or Erb, we had supper then went sight Shack and Porky`s 1 & 2 movie: Papillion seeing. If you could go on a long-haul drive If you could go on a long-haul drive Name your favourite book or movie: with any person, alive or dead, who with any person, alive or dead, who Our Daily Bread would you take? My grandfather would you take? Tell us why, if you If you could go on a long-haul drive (passed on). He loved being up so wish. with any person, alive or dead, who high in the truck, he meant a lot to My Grandfather who passed away would you take? Tell us why, if you me. when I was very young. wish. List three things you would love to List three things you would love to My Dad! He has always been my try: try: best friend, and we never run out of Sky-diving, driving a Nascar car (I Swim with sharks, fl y a plane and things to talk about. love speed), go for a hot-air balloon drive in a Nascar race List three things you would love to ride Do you have a favourite hobby or try: Do you have a favourite hobby or pas me? Paintball, seadoo, and archery. pas me? Watching the Leafs lose Do you have a favourite hobby or Enjoy being in the bush cu ng If you could take a vaca on any- pas me? wood, spending me relaxing in where in the world, where would Golfi ng and camping the hot tub with my wife and a nice you go? If you could take a vaca on any- bo le of wine. Northern B.C. moose hun ng. I where in the world, where would If you could take a vaca on any- would enjoy spending a week in you go? where in the world, where would the remote wilderness amongst the Disneyland in California with my you go? mountains. family Tuscany, Italy to see all the wine What CD or casse e is in your car or What CD or casse e is in your car or country truck today? truck today? What CD or casse e is in your car or George Thorogood Sirius Radio truck today? Sirius radio (Classic Country)

Page 14 Erban Report Erban Profi les

Do you have a nickname, if so, what is it? Elie J.R. Dery “Handsome” What is your best Erb Memory? Driver Laughing with Silvio Name your favourite book or movie: Die Hard Toronto List three things you would love to try: Sky-diving If you could take a vaca on anywhere in the world, where would you go? How long have you worked for Erb? Hawaii to see the volcanos Almost 4 years What CD or casse e is in your car or truck today? What is your most used saying? C.C.R. “Hurry up please”

Do you have a nickname, if so, what is it? Randie Hopkins “Hop” or “Hoppy” If you could go on a long-haul drive with any per- son, alive or dead, who would you take? U.S Truck Driver With my wife, she has put up with a lot from me over the years. She is also my best friend. Baden Do you have a favourite hobby or pas me? Tinkering around the house and with motorcycles. I’m looking for a 1995 or newer Honda 1100cc or bigger that needs repairs How long have you worked for Erb? If you could take a vaca on anywhere in the world, 22 years where would you go? What is your most used saying? A cruise to Alaska “Everyday is good, just some be er than others” or What CD or casse e is in your car or truck today? “Lord, what good can come from this?” Mark Lowry

Name your favourite book or movie: Movie- MACGRUBER- best movie ever! Book- any- Chantelle Witter thing true crime, currently reading one on Robert Pic on, it is really good. E.T.S.I. Dispatcher If you could go on a long-haul drive with any per- son, alive or dead, who would you take? Baden My great grandpa, even though it would prob- ably take 3X as long, he wasn’t much for driving a decent speed. List three things you would love to try: Skydiving, bungee jumping or white water ra ing How long have you worked for Erb? Do you have a favourite hobby or pas me? 2 years Watching sports Do you have a nickname, if so, what is it? What CD or casse e is in your car or truck today? “Chel” Rise Against, Bullet and a ton of 80’s hair metal

Page 15 Erban Report Erban Profi les

Tricia Hammer Bob Stewart

Data Entry Owner-Operator Erb International Baden Baden

How long have you worked for Erb? How long have you worked for Erb? 8 1/2 years 12 years

What is your most used saying? Do you have a nickname, if so, what is it? “To each their own!” Not that I know of...

Do you have a nickname, if so, what is it? What is your best Erb Memory? “Trish...!” The day Marg Ma hews and Radford Radke took a chance and hired me. What is your best Erb Memory? All the fun I’ve had dressing up for Halloween and My most appreciated memory... all the special events, BBQ’s, potluck dinners and When my mother went to the hospital in a coma... everything else I’ve a ended over the years. the morning I got the call I was in Brandon, MB. I Name your favourite book or movie: called dispatch and Chris Jantzi asked if he could help There are too many books to name! Here are some by booking a fl ight from Winnipeg to Toronto and he of my fave authors instead: George R. R. Mar n; did. Winnipeg and Baden dispatch rescheduled the Ian Irvine; Clive Cussler; Douglas Preston & Lincoln load to Byron and took me to the airport to catch the Child; Patricia Cornwell; Clinton McKinzie; J.D. Robb; fl ight home. I was in Strathroy hospital 11 pm that Tess Gerritson; Mo Hayder night... (I do remember.) If you could go on a long-haul drive with any person, alive or dead, who would you take? Name your favourite book or movie: Sco Weiland! John Wayne, Rooster Cogburn, Cowboys, Dances List three things you would love to try: with Wolves, Kevin Costner, Good Western movies Learning to play the guitar and drums! Wri ng a If you could go on a long-haul drive with any person, book! Living abroad someplace that’s warm year- alive or dead, who would you take? round like Australia or New Zealand My Dad. He drove long distance for D.S. Sco Lon- Do you have a favourite hobby or pas me? don-Vancouver when I was a boy. I would like to tell Reading; music; movies (especially animated!); vid- him how proud I am that he was my father. eo games (especially God of War and the Uncharted List three things you would love to try: games!); and watching the Calgary Flames! Zip lining over a river or skydiving would be good If you could take a vaca on anywhere in the world, If you could take a vaca on anywhere in the world, where would you go? where would you go? Fiji or Hawaii - I love what I’ve seen of their culture I would like to see the Highlands and Towns and the customs and most importantly, all the gor- of Scotland geous scenery and turquoise waters What CD or casse e is in your car or truck today? What CD or casse e is in your car or truck today? Sirius Radio- Country, 50’s and 60’s Parkway Drive and August Burns Red

Page 16 Erban Report New Hamburg Offi ce HEAD OFFICE HAPPENINGS she is the new editor. Julie is our new Communica- tions and Advertising Manager. She fi lled the vacant With an almost perfect summer behind us, it’s time to chair left open by Patty Attwell, except that the chair enjoy a superb fall and settle into the cold, busy winter moved from the offi ce in Baden to the offi ce in New months ahead. Hamburg. We welcome Julie and look forward to lots of good communication. Crystal Woody has returned Summertime at Head Offi ce is always a fun time. It begins for another stint in the Credit department, to cover for and ends with summer vacations, summer students and Leticia while she is on maternity leave. Roxanne Jantzi summertime treats. We always enjoy our Canada Day joined the credit department, as well, doing statements Pot Luck lunch, standing proud in our Canada fl ag at- on Th ursday and Friday. Jamie McNeil is our new co- tire and plenty of great food. Th e company BBQ sported op student in the Accounting department and Jennifer newn organiz- Weber joined the team in Document Control to make erse this year. sure all the mail gets delivered. VicV Th iessen, DianeD Heyer You have probably already had a chance to talk to anda Jessica Chad Lewis on the Help Desk in the IT department WaglerW took and more recently heard the new voice of Lynn Rob- overo for long ertson. Chad joined us to help out when Rob Welton timet orga- was off in August and he is still helping out. Lynn has nizersn Tom replaced Cam Villamizar who decided to move on to Broda,B Paula something new. Within a few weeks something new PowersP and presented itself to Rob Welton, as well, and conse- L to R: Jessica Smith, Chrissy Wolf, thet gang quently his chair was left vacant. Darryn Nafziger had Amy Bowman celebra ng Canada Day from Driver all the qualifi cations needed to replace Rob and fi t well Services. Th e in the IT department. Welcome everyone to our Head transition didn’t aff ect the great food, outstanding or- Offi ce team, sure hope you like treats because we al- ganization or diverse number of cooks throughout the ways fi nd a reason to celebrate. 2-day event. A big thank you goes out to the organizers, past and present and to all the volunteers who helped In October we had our Th anksgiving/Halloween Food make the BBQ a success. Drive which was a huge success. We collected 6 big boxes of food for our local food bank. A big thanks to Th e grandparent population within head offi ce con- everyone for your continued support and generosity. tinues to grow. On August 20, 2010, Leticia from the Credit department and Brian Th iessen, welcomed their Be safe, enjoy the fall and winter months and be sure new baby girl, Hailey Soraya. Th is made Vic Th iessen a to say hello next time you visit. By the time you read fi rst time Grandpa and the smile on his face was defi - this it will be close enough to the holiday season to nitely an indication of how proud he was. Dave Weber wish everyone a fun-fi lled festive season and all the wore the “proud Grandpa smile” for many days aft er his best in 2011. son, Dustin and Cornelia had their baby girl, Dalayna on May 19, 2010. Much happiness to both Grandpas and their families. Ben Chen was the lucky winner of the “baby pool” Jodi Trachsel organized for the birth of Leticia’s baby. He won $43.00!!

A few new people joined the team at Head Offi ce. First Patt y Hobbs I should mention Julie Mudry, whose name you have probably seen throughout this Erban Report, since

Page 17 Erban Report Baden Terminal Th is will be my fi rst attempt at writing for the Erban Report at Erb’s. about all of the fun and exciting happenings at the Baden ter- minal since the departure of Patty Attwell in July. In September I was able to take part and help Lois Since our last report we have said goodbye to a summer of Broda in all of her eff orts beautiful weather and are ready to welcome the winter and with the Sales and Termi- the busy Holiday season it brings for everyone, both person- nal Managers meetings ally and of course in terms of shipping here at Erb’s. held bi-annually. We had a terrifi c guest speaker Th is summer was my fi rst opportunity to help out with the Dan Baker who shared his Erb Employee appreciation BBQ in July. A lot of planning wisdom, inspiration and and hard work goes into this event every year and I loved many, many jokes about the being part of it. transportation industry and life in general. A delicious We had a great day in terms of weather and a great employee dinner was then served at Vernon Erb’s farm; it was an turnout and many thanks to everyone who volunteered their amazing place fi lled with all of Vernon’s antique trucks and time to help at the grill, preparing and serving the food and of tractors. course cleaning up. Th is year we tried some new vendors to supply the food and overall I think it went really well; we also We had an exciting, and donated the left over food to our local community food bank hilarious surprise visitor who greatly appreciated our generosity. Also, big thanks to to our upstairs offi ce in everyone who participated that day in the great group photo November. Richard Roth of employees wearing their Highway to Health shirts. (logistics department) cel- ebrated his 64th birthday with a special birthday wish from his wife and son in the form of a singing

TERRY REIMER 1962-2010 It is with great sadness that we announce Terry Reimer, Toronto Regional Driver passed away suddenly on October 5, 2010 Front L to R: Jessica Wagler, Vic Thiessen, Diane Heyer, Bruce Jantzi, Alex Reibel- ing, Chris Jantzi, Dave Dietrich Second L to R: Carolyn Reibeling, Pam Morden, Barb in his 49th year. Terry was a truck driver for Rogers, Jennifer Eisenmenger, Gloria Russell, Amber Shantz, Kim McLellan, Heather 30 years and drove for Erb for the last eight Webster, Laura Bisch, Bridget Steinmann, Chris ne McTavish, Jessica Smith, Chrissy Wolf, Val Sanderson, Kathy Schuitema, Terry Reimer, Brenda Alderson, Jerry Baan, years. Peter Trachsel, Jodi Trachsel, Mick Sayer Back L to R: Ka e Erb, Brenda Penner, An- ne e Steinacker Our thoughts and prayers are with his A few sad events happened this fall here in Baden which of course aff ected all of us at Erb’s. We had to say good bye to wife Lois who works Peter Brown, Sales Account Manager, who decided to move in our Credit Depart- closer to his children and made the trek across Canada to live ment, Terry and Lo- in British Columbia. We will miss him and his humour up- is’s family and friends stairs in our Baden offi ce. as well as Terry’s co- workers at the many Also greatly missed will be Regional driver Terry Reimer who Erb Terminals he vis- passed away suddenly on October 5th.He will be missed by ited. He will be missed. many of the people who he worked with over the years here

Page 18 Erban Report Baden Terminal telegram. “She” kept us all laughing and Richard was such a Sadly, soon leaving will be Katrina Jantzi, US Dispatch Ap- good sport about it all. pointment Co-ordinator, she is moving on to a new oppor- tunity in November – we wish her all the best in the future. We welcome some new faces and changes at the Baden terminal: Welcome back Katie Bell in September to Driv- It is that time of year already when the local Santa Claus pa- ers Services from her maternity leave. We are happy to an- rades start happening. Our “Erban Elf” Kim McLellan, US nounce that Katherine Henke has become a full-time em- Dispatch Appointment Co-ordinator, is busy getting the Erb ployee in US Payroll and Reception. Alice Barnes will be fl oat ready to go, pictures to come in the next issue… covering for Lisa Adkin’s maternity leave as our Customer Service Co-ordinator in Cold Storage. We also welcome Ra- Just want to wish everyone at Erb’s a safe and Happy Holiday chel Klingenburg covering our part-time US dispatch assis- season, that‘s all for now. tant position. Jessica Wagler Elverson Terminal WELL DONE ELVERSON!

Congratulations to the Elverson Terminal for acheiving their 11th year with No Lost Time Due to Injury. Bruce Jantzi pre- sented Doug Beam with his terminal’s Safe Worker Award plaque. Well done everyone!

REMEMBERING GEORGE HOLST Where’s the Bear? (The Erb Bear) He’s riding in truck just loved trucks. 2981. My mom was going through some drawers and He drove for closets a while ago (like moms do) and she came the Township of across this Erb Bear. Knowing I now drive for The Erb Wilmot and then Group of Companies she gave it to me to put in my worked in the Erb truck. My dad George Holst (pictured below driving trailer shop for 10 his Model T Ford with my Mother Grace) must have years before retir- gotten it when he worked for Erb in from 1980-1992. ing. We all miss It’s been 2 years in January since he passed away now. him a lot. He would be pleased to know that his Erb Bear is now riding up and down I worked for Erb the highways with the fi rst time be- me. I have only been fore it was a Group of Companies. It was only Erb working here since Transport back in 1974 – 1976, (yes I said 1974, a long Feb 2010 so he never time ago). I must say, things knew I came back to have certainly changed over Erbs. He used to ride the years, all for the better. with me when I was I have enjoyed coming back a broker for Servall to work for the Erb Group of Transport hauling Companies, even if Wendell concrete pipe from still rides a Polaris. We will get the Bestpipe yard him on a Skidoo someday. : ) in Kitchener. He Paul Holst

Page 19 Erban Report Barrie Terminal Fall has fi nally arrived, showing off the beauty of the coun- fore and asked if tryside in our neck of the woods. Th e leaves of our trees are he could take pic- glowing beautiful colors in the bright sunlight. Ok, enough of tures which they this crazy gag me stuff . So here we go again; this is round two didn’t have a prob- for me trying to make an attempt at writing. I guarantee you lem with. When he that I will not give up my day job. I should know better, I’m made a fi nal deliv- sure I’m opening myself up here for being teased. ery a couple of days before the Summit, In all seriousness, we have had a summer of ups and downs he mentioned to at the Barrie terminal. As you all know, our dear colleague them that he had and friend David O’Neill passed away on August 19th. We pictures. Th ey were asked to bring David’s tractor to the service and we were asked if he had any on him. Luckily, he did not because they happy to make this happen. Greg Baldwin was honored to would have to confi scate them since the base is now restricted drive and Heather Ridgeway accompanied him in the passen- access. Steve said Huntsville seemed like a ghost town and I fi g- ger seat. At the end of the service, Greg fi red up 3264 and laid ured we would have problems along the highway 400, but we on the air horn, giving David a fi nal send off . We sincerely didn’t. Everything went on fi ne as usual. miss our friend. Th e other pictures show another one of our drivers, Dale Robb We have a couple of additions to the Barrie family. We are slipping thru the drive thru at lunch time at the Swiss Chalet in happy to welcome Daniel Antille on the dock; Dirk Ferdi- Uxbridge. Hey, when you are hungry, you’re hungry. Dale backs nandusz behind the wheel as one of our night rounders and in here to deliver chicken before the drive thru opens. Unfortu- Heather Ridgway, formerly from Mississauga, our new router nately, this particu- fi nally coming over to the better side (I say this with humor). lar day we broke down of all places You will see from the pictures, one of our drivers Steve Jordan here and ended up hahad to make a de- holding up traf- lliveryiv to the MASH fi c. Lewis Motors 404077th. He tried showed up and ttoo fi nd Hawkeye, fi xed us up. We also PPiercei and Hot Lips have pictures of bubut failed. Finally he Dale backing into fofound Colonel Potter one of his calls at anand was able to make Flindall’s Freshmart ttheh delivery. Th is is in Sunderland where it is just a little tight. I know this happens aann army base set up at all the terminals, which is why we are the professionals. iinn Huntsville for the G8 Summit. Steve made this delivery a couple of weeks be- On June 23rd Wilson, and I were in the offi ce, and the fl oor of the

IN MEMORY OF DAVID O’NEILL I’m Free (by Linda Jo Jackson)

Don’t grieve for me, for now I’m free A friendship shared a laugh, a kiss; I’m following the path God laid for me. Ah yes, these things, I too will miss. I took His hand when I heard him call; Be not burdened with times of sorrow I turned my back and left it all. I wish you the sunshine of tomorrow. I could not stay another day, My life’s been full, I savoured much; To laugh, to love, to work or play. Good friends, good times, a loved ones touch. Tasks left undone must stay that way; Perhaps my time seems all too brief; I found that place at the close of day. Don’t lengthen it now with undue grief. If my parting has left a void, Lift up your heart and share with me, Then fill it with remembered joy. God wanted me now, He set me free.

Page 20 Erban Report Barrie Terminal buildingb was shak- ingin as if a boat went A Le er of Thanks... acrossa the water cre- I get a nice, warm feeling every me I pass one of atingat a wake and we your trucks on the highway because I relate it to couldco hear rattling. deliveries to the Barrie Food Bank. As well as bring- WeW walked around ing much needed food items to us, your drivers are theth building think- always very considerate and helpful to some of us that volunteer at the Barrie Food Bank.

Thanks for caring. Peter K. ing maybe some- one backed into the building but no one was in sight so we mer hits, we get really hammered with freight. Everyone trav- fi gured it was an els to the areas we service for weekends & vacation. We were earthquake. Five busy as usual this summer, which is a good thing. Everyone minutes later they worked hard and now things are starting to simmer down a reported on the ra- little as we head into fall. Th at’s it from Barrie, I hope every- dio that there was an earthquake and apparently a fault line one has a wonderful winter. runs along the St Lawrence River and up into Midland.

Later that evening, I took my wife to a nice restaurant in Bar- Adrian Purss ell rie for dinner as it was our wedding anniversary. (By the way, I deserve the medal). My wife’s cell phone rings, a friend of ours says there was a tornado in Midland. My family lives just out of Midland before Victoria Harbour. We kept calling and fi nally BARRIE MEMORIES gogot hold of my Mom. SSheh said everyone wwas fi ne but the tor- nnado hit our road aandn our cottage is on ththe other end of that roroad. My wife could nnot eat, she felt sick to her stomach but I wwas still hungry.

FiFiguring we would have to leave soon, I pigged out and gulped my supper down as fast as I could. We left to be home with our children. We went up the next morning to check everything and found trees were scattered all over the road. Everyone had been out with their chain saws clearing a path. Our cottage was fi ne but we suff ered a little bit of dock damage and the tornado pulled my brother’s top off his boat and set it down on our neighbors dock two doors down. Th e tornado fl ipped my neighbors dock up- Harold Diamond and Mike Sprague: Harold was a side down and mangled some docks down the bay. Luckily night round Driver with Erb from 1994-2007. He everyone’s house on our road was fi ne. Midland did not fair passed away in 2008. Mike is now the day Local Dis- so well as everyone saw on the news. Th at is one wedding an- patch in Mississauga. “Harold was such a great man, niversary I will never forget. he always made me laugh and I believe he used to call me Be y.” Barrie is the gateway to the North, cottage country. When sum- Heather Ridgeway

Page 21 Erban Report Montreal Terminal When asked to take on this task of reporting for the Erban Report, Welcome to the Erb Team! I was pleased and honoured to do so. I decided to eat the frog... (in- side joke!) Aft er writing my fi rst draft , I read the previous article from And some regretfully leaving us for a new adventure: the last issue and realized that I had pretty much reported the same Ryan Salmon **Good luck thing... so I started over... I think the excitement got to me! Th anks for on your future travels ** understanding Julie! Th e Vaudreuil terminal so- Well, we have been busy here at Erb Vaudreuil... we had our annual cial committee raffl e is go- BBQ which went very well ....we were blessed with great weather and ing really well! Past winners had surprise visits include: from customers and upper manage- June: William Wallace won ment. A great big golf for two at Glengarry thank you to our Golf Club; many sponsors, it July: Matthew Cooke won Sco Jones accep ng the Montreal was a great day! an M&M Gift certifi cate; terminal’s Safe Worker Award for 6 Years September: Daniel Jaques- No Lost Time Due to Injury from Kevin Olympic 2010 Limited Edi- Cooper. Congratula ons! tion framed hockey picture; In recent months September: Steve Ouellette won one hour with a personal trainer Showing off Highway to Health Shirts! Back L to R: Gilles we have seen some at Harms Gym; October: Stewart Robinson won four winter tires Decelles, Stephen Douris, Linda Fuxova, Dale Cooke, Neil Mc-new faces around the from Sunny Tires Carney, Eric Mack, Sco Jones. Front L to R: Steve Fournier, terminal: Jaime Cadore e, Natalie Taillon, Ryan Salmon. ***Upcoming Draws include 40” LCD TV ($900.00 Value) Sam- • Najeeb Seyyed Ibrahim (Driver) sung Blue-Ray player ($175.00 Value)***Tickets still available! • John Mccann (Driver) • Rhenald Savard (Driver) Well...this was a short report... looking forward to checking in with • Christian Lalancette (Driver) everyone with more news and gossip in the next issue ... until then... • Jaimie Cadorette (Receptionist) • Sean Larouche (Dock) • Derrick Young(Dock) • John Mccone (Dock transferred from Baden) Nick Launderville

A Good Idea Goes a Long Way...

The 5th Annual Sharky’s Charity Golf Tournament took place on Saturday July 17th at the Baie Missisquoi Golf Course in Venise en Quebec. About 100 golfers par cipated in this annual event where proceeds from the tournament are donated to an educa- on fund for Mark Callaghan’s boys and this year to help needy kids play hockey through the Hockey West Island Associa on.

In addi on to Erb’s sponsorship generous dona ons are received from our many suppliers and customers. Without your con- nued support and par cipa on we wouldn’t be able to do what we do for these families.Mark Callaghan was a good friend of Sco Jones, Terminal Manager in Vaudreuil, QC. Following Mark’s tragic death in October 2005 Sco had the idea for this tournament to help the boys and also give back to those within the community who are in need.

The highlight of this tournament is always the awarding of the raffl e prizes. This year the top two prizes were a 32” fl at screen TV and a weekend at a Condo in Mont Tremblant located on the Le Diable Golf Course. More than one person said that Mark must have been looking down on the par cipants this day be- cause Sco was the winner of the condo weekend and Mark’s youngest son Joshua won the TV.

Many thanks to everyone who plays or supports Sharky’s Charity Golf Tournament.

Page 22 Erban Report Terminal de Montréal Lorsque l’on m’a demandé de prendre en charge le reportage LaL loterie du terminal de pour le RAPPORT ERBAN c’est avec plaisir et fi erté que j’ai dé- VaudreuilV se porte toujours cidé d’accepter et de manger la grenouille… Après avoir rédigé bienb et parmis nos gagnants mon premier brouillon, j’ai lu les articles du numéro précédent ono retrouve au : et j’ai réalisé que j’avais essentiellement fait le même rapport. MoisM de juin : William Wal- Je crois que la nervosité avait pris le dessus. Merci de ta com- lisli -Golf pour 2 –Clud de préhension Julie! GolfG Glengarry; Mois de juilletju : Matthew Cooke- Nous avons été très occupés chez ERB Vaudreuil. Notre BBQ CertifiC cat cadeau M & M; annuel a eu lieu et tout c’est bien passé…la belle température et MoisM de septembre : Daniel les visites surprises de nos clients et de notre personnels cadres Jacques-TirageJ limité photo R:Dale Cooke in her infamous ont également contribué au succès de l’évènement. Vous re- pirate ou it with de Hockey – Olympique 2010; merciant à nouveau pour la formidable journée et remerciant Jaime Cadore e Steve Ouellette-Entraineur également grandement nos commanditaires. personnel durée d’une heu- re– Harms Gym; Mois d’octobre : Stewart Robinson - 4 pneus Dans les derniers mois nous avons accueilli de nouveaux vis- d’hiver Sunny. ages à notre terminal: • Najeeb seyyed Ibrahim (chauff eur) ***A venir pour les prochains tirages -un téléviseur LCD 40” • John Mccann (chauff eur) (Valeur de $900.-),un lecteur Samsung Blue Ray (Valeur de • Rhenald Savard(chauff eur) $175.-)***Des billets sont toujours disponibles pour ce tirage! • Christian Lalancette (chauff eur) • Jaimie Cadorette(Réceptionniste) Ceci complète ce court rapport….j’anticipe avec impatience • Sean Larouche (Entrepôt) les nouvelles et les bavardages qui se préparent pour le pro- • Derrick Young(Entrepôt) chain numéro….jusqu’à cette date…. • John Mccone (Chauff eur –Relocalisé de Baden)

Vous souhaitant tous la bienvenue dans l’équipe ERB! Et d’autres à regret nous quitte pour de nouvelles aventures: Nick Launderville Ryan Salmon ***Bon succès dans vos nouvelles aventures.***

Une Bonne Idée Va une Longue Voie... Le 5ième Tournoi de Golf de Charité Sharky s’est déroulé le 17 juillet dernier au Club de Golf de la Baie Missisquoi à Venise en Québec.

Environ 100 golfeurs ont par cipé à cet événement annuel pour lequel les profi ts sont remis à un fond d’étude pour les garçons de Mark Callaghan et ce e année, afi n d’aider les enfants dans le besoin, à jouer au hockey par l’entremise de l’Associa on de Hockey du West Island.

En plus de la commandite de Erb, de généreux dons ont été reçus de la part de plusieurs fournisseurs et clients. Sans votre sou en et par cipa on, nous ne serions pas en mesure de réaliser ce que nous faisons pour ces familles.

Mark Callaghan était un grand ami de Sco Jones, Directeur du Terminal de Vaudreuil, QC. À la suite du tragique décès de Mark en octobre 2005, Sco a eu l’idée de ce tournoi afi n d’aider les garçons et de reme re à la communauté pour les gens dans le besoin.

L’instant le plus marquant de ce tournoi est toujours la remise des prix du triage. Ce e année, les deux premiers prix étaient un téléviseur à écran plat de 32’’ et une fi n de semaine dans un Condo au Mont Tremblant situé sur le Terrain de Golf Le Diable. Plus d’une personne ont affi rmé que Mark devait avoir l’œil sur les par cipants ce e journée puisque Sco a gagné la fi n de semaine en condo et le plus jeune fi ls de Mark, Joshua a gagné le téléviseur.

Plusieurs mercis à tout ceux qui ont joué ou encouragé le Tournoi de Golf de Charité Sharky

Page 23 Erban Report Toronto Terminal Hello to all of you out in Erbland! Congratulations to Liz Davies and Paul Rashleigh, who wel- From the minute I starting thinking about this article, the one comed their healthy baby boy thingthat kept popping into my head was, “Hmmm, let’s see, where into the world on September do I even start?”... I know! I’ll start with... I am a new member of the 5. Congratulations to Rob Erb group and this is my very fi rst article for the Erban report, so, Brown and family on the safe like my wonderful co-workers here at the Toronto terminal, you may arrival of their new baby boy! have to be patient with me! Best wishes to you all!

As we say goodbye to the beautiful summer that nature brought to Congratulations to Dick Cau- John Klonis- “BBQ Pit Master!” us here in Southern Ontario, we say hello to the beautiful colours of thers of Toronto and his Duff erin autumn and we brace ourselves for the cold, snowy winter that they Simcoe Rockers who traveled to are predicting for us. Th at’s right, people; we are 1 little cold front Vancouver on the August long weekend. Aft er defeating teams from away from snow! (Ugh) Alberta,B.C, Edmonton and Ontario they won their 2nd consecutive Canadian Oltimers Baseball championship national title! Way to go Since I’m new, I can only report on what I have seen and heard since Oltimers!! my arrival in July and lucky for me, there has been a lot of buzz around the terminal since I fi rst arrived! On October 7th 2010, the Toronto terminal was very proud to an- nounce that we had achieved the 4 years safe worker award. Way to We off er a big congratula- go everybody! tion to our very own Kevin Becker for his 25 years Since, I have very little knowledge of what was happening around of service of keeping our herehe before I started here, I asked Brian if trucks on the road and mak- he had anything that I could put into this ing sure that we can make articlear in regards to volume/productivity, the most “cool moves” pos- andan here’s what he had to say… sible! Way to go Kevin! “Over“O the summer our volume showed We also send out a big L: Kevin Becker recieves his recogni on for signssig of decreasing. However, as we move congrats to Leroy Johnson. 25 years of service from Brian Swanson. intoin the fall our volume and our produc- Leroy was the recipient of tivitytiv are improving. We are not experi- our $2000.00 safety award. encingen the peaks and valleys that we had Good job Leroy! Keep up the safe work. lastlas year so that has allowed us to plan betterbe going through the heavy weeks. On August 20, we held our Dick Cauthers DespiteD the heavy volumes, we are see- annualan employee apprecia- ing a signifi cant overall decrease in our tiontio BBQ. We had wonder- fulfu weather, delicious food OS&D. Th e decrease has been andan great company. While in the range of 30 to 45% over I spents the day outside ped- the past few months and that is dlingdl Erb gear, I was de- a testament to the planning we lightedlig to meet a lot of the have done and the dedication hardha working team here at of the employees for doing the Erb.Er Big thanks to everyone job right the fi rst time. I am R: Leroy Johnson receives a $2,000 safety whowh helped with the plan- anticipating strong volumes up award from Brian Swanson. ning of the day and to every- to Christmas and I appreciate one who helped with keep- the dedication and support of WearingWearing HighwayHighway to HeHealthalth SShirts!hirts! BaBackck ing the day running smoothly. Big thanks to John Klonis for grilling everyone in making our opera- L to R: Gus Visen n, Paul Rashleigh, Mike up a storm-Erbs own BBQ Pit Master! tion a success.” - Brian Swanson Sprague Front L to R: Raquel Sasot, Myra Reid, Donna Karl We would also like to thank the people who serve on our Health and I would like to take the opportunity to wish all of your families and Safety committee. Th ese folks work hard to make sure that we are all loved ones a very safe and happy upcoming holiday season! working in a safe environment. Th anks guys! (picture, pg. 31) As much as we all love to eat, breathe and sleep Erb, we also have lives outside of the terminals (can you believe it?!!). So, I thought I would include a couple of personal achievements from our staff . Jennifer McCron

Page 24 Erban Report Thunder Bay Terminal Hello everyone. We hope you all enjoyed the summer months. We people than we usually get in the summer months. Kevin Coo- had an absolutely wonderful summer here in Th under Bay. It was a per, Wendell Erb and Bruce Jantzi dropped in to see us. And true summer with lots of sunshine and hot weather. Now we’re all Omar was here to meet with individuals about their retirement hunkered down and ready for a true winter. planning. Th ank you everyone!

I think this is a fi rst - we’re actually on time with our Erban Report. We’reW now planning We thought we’d be nice to the new editor for her fi rst publication. ourou Christmas get- Welcome Julie! together.to In December we’rewe going to have an Congratulations to everyone in Th under Bay for reaching 18 years eveningev of Bocce Ball. with No Lost Time Injury this past August. Th ank you to everyone AnyAn proceeds from for working safely and of course thank you to Tom Broda for being the driving force behind us all these years.

Our 8th Annual Golf Tournament was a smashing success. Th e weatherwe was a bit bleak, Pam & Dave Tinkler butbu that didn’t stop 32 golfersgo from getting out andan having a great time. AndAn once again our cus- tomersto were very gener- ousou with donations to Steve & Mairi Pethick

theth evening will be donated toto the Humane Society. It’s Dave Johnson & beenbe a couple of years since Mike Kane we played; hopefully someone our prize table. I’m not Rick Liddicoat (Batman) remembersre what to do. sure why, but it seems Fuzzy’s team is THE team to be on. People We hope everyone enjoys the snowy months ahead. Happy sign up early and re- Holidays and Drive Safe! quested to be on his team. Bob (Fuzzy) Higdon Th e lucky couple this year were Dave & Pam Tinkler and next year we’ll probably have to hold a lottery of some sort. See you next June – sign up early! Karen Kane Congratulations to Darcy Nygard and his wife Jill on the birth of their babes. Not only are they parents for the fi rst time but they are parents to twins. And one of each, Emma and Eric. Darcy does lo- cal deliveries and also runs highway between here and Winnipeg. And he’s still smiling!

We had our annual BBQ in September A beau ful summer evening at Gerry Erb’s camp. this year hoping L: Pam & Dave Tinkler, Ann & Bob Higdon to attract some more This is Gerry’s son Jed and his grandson Jake (Angela McPherson’s son).

Page 25 Erban Report Ottawa Terminal Th e Nation’s Capital bids you hello, Finally on our list are our drivers. We seem to lose track of just how hard these guys actually work. Our guys start very early Once again I sit in front of my keyboard scratching my head in the mornings and fi nish late aft ernoon or early evening. on what I should be putting in the Erban Report this month. It’s hard to keep a smile on your face when you’re working so It gets harder and harder to come up with new things to write many hours but our guys do a pretty good job trying to keep about. I’m getting tired of mentioning that the “employee of upbeat. Sometimes that steam does let out but never with our the month” winner is once again, ME. It’s been that way ever customers. Our drivers act as the face of the company and do since they put me in charge of selecting the candidate. a very good job in making us look good. Being in OS&D and talking frequently with our customers, I have never once been Th is terminal has been pretty stale as far as activities and told that the driver was either rude or non professional. If the events taking place. Our guys come in, do their jobs and head summer was hard, then Th anksgiving was just off the charts. for home to be with their families. Th is is what I think I’ll write Between volume & late freight (sometimes we would get our about this month. last LTL in the aft ernoon), our guys were just amazing. You guys probably don’t hear it enough but let me tell you that you Our terminal has not dropped off too much in volume in com- all deserve a pat on the back. paring it to previous years. Being a government city, we’ve noticed a slight decrease but nothing like the closure of the One thing that happened here over the summer was our an- automotive plants, the forest industries or other major indus- nual golf tournament. Th is was the smallest turn out we’ve tries. Our scare happened a few years ago with the high tech had in all the years we’ve done it but ee still managed to get industry taking a hit. Everyone has tightened their belts but over 60 golfers.We’re not sure why but employee participation less so here in Ottawa and for that reason we are still pumping took a dramatic fall. For this reason, the committee has de- out loads. cided we are going to fold up the tent and thank everyone who participated, sponsored and volunteered over the years. Th is Hats off to all the hard workers we have in Ottawa. From our tournament started out as a way to help Lori’s son whose un- dock workers that seemed to have lived here when Th anksgiv- fortunate accident left him disabled. From there we helped a ing came around; local loads were loaded and then they would niece of an employee with some of her medical costs; we were pick turkeys for next day deliveries. Many, many hours for our able to help one of our own US drivers that found himself very dock staff in those two weeks. Tired & cranky, they got the job ill and unable to work. We helped one of our dock workers done with great accuracy and at a very good pace. who suff ered a heart attack and was put on the injured reserve list. Th is year, we decided to help out a local driver who has Next on the list of employees that deserve a great big Erb hug been unable to come back to work because of injury. We also would be our mechanics who, when asked, would shunt loads select a family, through our local food bank every year and try across the city in order to make our appointments on time. I and give them a nice Christmas. We make up a food basket would be remised not to mention Brian (porky) Declare our with Christmas dinner and get presents for the children. Th e yard supervisor/ shunter/ straight truck driver/ trailer driver/ amount of money we turn over is never a jackpot, but we’ve linehaul driver/ dock worker and just about anything you ask been told that every little bit helps. What a tremendous lift we of him. Th ese things that our mechanics and Porky do, oft en all set when we see what our eff orts have produced. Congratu- go unnoticed but are vital in keeping the freight moving to our lations everyone. customers in a timely fashion. Happy ANNIVERSARY!

L: Kevin Cooper joined Dean Weedmark, Lori Unsworth, and Charles Delehunt to celebrate their 25th anniversary at Erb. L: Barry Jordan, Paul Townsend and Marc Lamarche

Page 26 Erban Report Ottawa Terminal What would be an Erban Report from me without of our home games against any of those two teams, you will mentioning sports!?! I love fall and hockey has started. Th e know just what I’m talking about. In the offi ce alone, we have world series is around the corner in baseball. NFL is in full diff erent opinions on who to cheer for. swing and basketball is in training camp. Half price green fees and even NASCAR junkies can get their fi x. Oh and the kids In fi nishing, I would like to welcome our new editor, Julie are back in school!!!! It is the most wonderful time of the year. Mudry and wish her luck with the report. Th is deadline was made but it’s only because I’m trying to impress my new boss. At the time of writing this, 8 games into the new NHL season, the dreaded Blue Team is in fi rst place of the Northeast divi- Another one in the books. sion. Yes, this is not a typo, the Leafs are ahead of both the Habs and my Senators. When was the last time anything like that was written? Being a young franchise, the city has its fair share of Leaf and Canadian fans. If you have ever seen one Marc Lamarche Winnipeg Terminal Hello from the Winnipeg Terminal, very impressed. We show off our digs with pride and humble- ness. I think we all feel quite honoured to be able to service Our terminal designate reporter for the Erban Report, Irene our customers from such a nice facility. Hindmarsh is off on an extended leave for health reasons. We wish her a speedy and good recovery. So, on account of that, On September 11, Erb Transport sponsored a couple trucks in our submission will be somewhat abbreviated. the Manitoba truck convoy. I’m sure most are familiar with the various convoys that raise funds in their local communi- Other than an unusually warm Th anksgiving weekend (one ties to help fi ght the battle against cancer and raise money for of the warmest places in the country those particular days), other various associations. Th is year, the organizers said, was there is not much new to report. We have a number of new the best to date. Th anks to those who participated and sup- hires since the last edition. Tim Langver, David Shepherd, ported. Jody Ramsay, Leon Lebreton, Gilles Frechette, Scott Martin, David Melanson (O/O with the US division), Len Hammer, As the season progresses, I’m sure the weather will follow its and Keith Scooter Roth. Welcome additions to our already natural pattern. Th ere will be times when the road conditions excellent group of people. become less than ideal. Slow down, be safe, and drive accord- ing to conditions. We all want everyone to get home safely. We are continuing to settle into the new terminal. We get a lot of old and new customers stopping by for a tour and all leave Tim Brubacher

A SHORT DRIVE GOES A LONG WAY IN WINNIPEG!

The Manitoba 2010 Law Enforcement Torch Run Truck Convoy was a Success!

In September, the fourth annual Manito- ba Truck Convoy took place in Winnipeg. A total of $20,000 was raised for the Special Olympics of Manitoba with a new record of 52 trucks par cipa ng. The event was the largest and most successful so far.

Page 27 Erban Report Trenton Terminal Hello again Erbland! • Barry Barker- Local Driver • Todd Holmes- Local Driver Another busy summer has passed us by like a speeding loco- • Wayne Campbell- Local Driver motive! It seems like everyone was getting excited for their • Wayne Edwards- Regional/Wal-Mart Driver vacation time in the summer to go camping, fi shing, golfi ng or just lazing around in the hot sun like so many of us enjoy. Welcome to the team! Now we are waking up to light layer of frost on our vehicles in the morning and dreading the onslaught of snow we know is hiding around the corner. It almost seems unfair doesn’t it? John O’Malley at Nonetheless we enjoyed a steady workfl ow here at the Trenton the grill terminal which kept everyone busy.

Since our last installment we said good bye to our good friend Rick Forsey as he begins retirement. I can remember shortly aft er I began working on the dock at Erb, our dock foreman BBQ! Lawrence Rightmeyer walked up with a set of strate truck bills and informed me that today was the day that I would learn to read the bills. I was quite nervous but I was relieved to fi nd Mike Lynes & out I would be loading Rick’s truck. Rick was known of hav- family enjoying ing a calm, pleasant demeanor and always greeted everyone some grub with a smile. When I told Rick that we would be a team that day he patted me on the shoulder and said I would do just fi ne. Th at was until I loaded the wrong skid of Food Basics on the nose of the truck and didn’t realize until the strate was completely loaded. Th at was the only time I ever heard Rick L to R: Ron curse… So, upon completion of the truck for the second time O’Rourke, Tony that day, I apologized. Rick smiled at me, shook my hand and Brennen, Al said “Don’t worry, tomorrow’s a new day.” Th anks for your McInroy patience my good man! Take care Rick from everyone here and good luck! Happy Retirement Rick!

L: Rick Atha & Kyle Hietala

R: Rick Forsey, AZ driver, receives his re rement gi from Al McInroy We’ve had some new additions join our motley crew also since we’ve last reported:

• Robert Wilmshurst – Dock and Yard Shunt • Michael Morgan- Dock and Wash Bay Clockwise from L: Bill Bresee, Sue Millington, Wen- dell Erb, Kevin Cooper, Jack Bergeron enjoying some • Che Powell- Local Driver refreshments

Page 28 Erban Report Trenton Terminal Of course, we must include the new family additions: was nice to see many faces that we don’t get to see on a regular basis. It was a lot of fun putting names to faces of people we • Levi and Alicia Lamoureux welcomed twin daugh- either talk to or hear about. Th anks to everyone who donated ters Ella Mary and Lucy Geogina on July 9th. product or time to make this event happen. • Tony and Jennifer Allen welcomed son Nicholas Glenn on August 26th. It seems that as soon as the summer ends, winter is never too • Amanda Joly and Josh Allen welcomed Sebastian far behind. We’ll be gearing up for the holiday season soon. Marc Robert on October 18th. On that note, everyone take care this holiday season, be safe and enjoy and appreciate the time we have together. Congratulations to the new additions to your families!!! Take care! Th e annual BBQ was a hit again this year. We had a beauti- ful day which to share in the festivities with our friends and Shane Hamil families. We had guests from all over Erbland drop by and it North Bay Terminal NEWS FROM THE NORTH... Our shop, busy as always, also hired another mechanic; Jason Stroud. It is currently a beautiful day in the north to be writing With Jason on board, Dave and his something for the Erban Report. Th e trees are at their fi nest crew are able to fi x almost anything of autumn bloom, a faint reminder of what we had, but when around the clock now, which I am this is in print, it sure will have become drab and grey and sure will be handy once the winter the blues of driving in the foul weather will have begun and packs its punches and things start those beautiful colors will have been long since blown to the to go awry! ground. Continuing with new arrivals, we I don’t mind winter that much. We were so lucky up here would like to congratulate Shane with the winter we had last year, but all indicators point to Rose and Chantel Labelle on the Randy Cameron, the a long deep winter ahead but hey, maybe Wendell won’t run birth of their daughter Makayla and fearless leader! out of snow for this year’s snowmobile trek!! another granddaughter for proud grandparents Paul and Bonnie Rose. I am sure this will North Bay has had a busy summer with weights up and down mean that Shane will be spending less time polishing his like everywhere else in Erbland and with the shortage of truck. I’m sure training will start early! drivers, it’s kept everyone moving. Th e whole operation in North Bay got a new roof this year We have hired a pair of new drivers for our local staff and which took about a month to complete. I have not seen they must be pretty a bucket around since which is great news with the 5 or 6 bubusy because I have inches of rain we’ve gotten recently. ononly met them once iinn 3 months! Wel- Th e fi rst half of July was pretty crazy around here with every- cocome Brad Gailer one ensuring that we were ready for our upcoming HACCP aandn Don Carvel to inspection. A special thanks to all our staff and John Gy- ththe North Bay Erb oroky as North Bay passed with fl ying colors. tteam.e Peter Maunsell hahas joined our dock On that note, starting and ending with colors, I would like to tteame as well. He is wish everyone a great winter. hehelping those guys do Pat Etches, North Bay Driver, accepts a great job! his $200 Gi Cer fi cate for Pro Drive from Randy Cameron John Walsh

Page 29 Erban Report Erb Health & Safety The Erb Group of Companies Health & Safety Commi ees Under the Occupa onal Safety and Health Regula- ons, a Workplace Safety and Health Commi ee is re- NNORTHORTH BAYBAY quired in workplaces where at least twenty employees are regularly employed.

The purpose of this Commi ee is to provide two- way communica on between management and employees on the iden fi ca on, evalua- on and control of safety and health issues. The success of the Commi ee is dependent on all Representa ves being commi ed to these responsibili es. Back Row, L to R: Pat Etches, Randy Cameron, Pe- ter Philbert, Marcel Raymond The Company would like to thank the following Front Row, L to R: Ken Seyler, Susan Laferriere, group of employees who have given their me and Nathan Blakey, Dave Modeen eff ort to serve on these Commi ees. Through their ef- forts we are able to ensure a safe work environment for all our employees to work in and this is refl ec ve BBARRIEARRIE in our Safety record.

Please acknowledge your apprecia on to these indi- viduals in your Terminal for the great job they are do- ing on these Commi ees.

Thanks, Tom Broda, Health & Safety Manager

L to R: Wilson Milley, Brad Kiernan, Murray Mcgu- MMONTREALONTREAL ckin, Vince Kivell

Back Row, L to R: Daniel Mercier, Gilles Decelles, TTRENTONRENTON Raymond Pitre Front Row, L to R: William Wallis, Natalie Taillon, Back Row, L to R: Ron O’Rourke, Al McInroy, John Jaime Cadore e, Nick Volis, Sco Jones O’Malley Front Row, L to R: Terry Bowness, Don MacFa- dyen, Bruce Sills

Page 30 Erban Report Erb Health & Safety The Erb Group of Companies Health & Safety Commi ees OOTTAWATTAWA

BBADEN/NEWADEN/NEW HAMBURGHAMBURG

Back Row, L to R: Jerome Heroux, Barry Jordan, Back Row, L to R: Steve Haus, Bob MacLauchlan, Tom Boehler, Bryan Wet- tlaufer, Randy Steckly, Kevin Cooper, Kevin Bowman, Dave Dietrich, Andy Koop- Stan Willoughby man, Chris Faulhafer Front Row: Lori Unsworth, Tim Stockford Front Row, L to R: Carolyn Vokes Reibeling, Wanda Zilke, Tom Broda, Kevin Steinacker, Pa y Hobbs Absent: Lloyd Snyder, Wendell Erb WWINNIPEGINNIPEG

TTHUNDERHUNDER BAYBAY L to R: Jim Shawara, Darren Mitchler, L to R: Rick Hordy, Karen Kane, Rick Liddicoat, Tim Brubacher, Rick Langver, Greg Hiebert Dwayne Ellis, Steve Pethick, Gerry Erb

TTORONTOORONTO KK-DAC-DAC

Back Row, L to R: Ross McDonald, Brian Swanson, Back Row L to R: James Allan, Larry Leis, Wayne Saun- Mike Sprague Front Row, L to R: Bryan Gingerich, Elie ders, Bruce Harnock, Jamie Gutzeit, Bruce Schumm Dery, Absent-Harman Gill Front Row L to R: Terry MacDaid,Charles Smith

Page 31 Erban Report Erb Awards

SPECIAL RECOGNITION AWARD SPARE THE AIR PROGRAM

The Na onal Council of the Canadian Cancer Society recognized Erb Transport with a Special Recogni on Award. Since 1995, Erb Transport has donated the use of refrigerated trucks to the Society to house daff odils for the Daff odil Days yearly campaign. The use of the trucks allows the Society to safely store daff odils for the week and assists the Unit in reaching its yearly revenue goal.

Erb Transport has received the fi nal Idle-Free Cer fi cate of Recogni on for 2010! Erb has a history of excellence with the Spare the Air Program, as driv- ers have displayed consistently low idling mes at the Queenston-Lewiston and Peace Bridge interna onal border crossings. The company also monitors idling mes through an onboard computer system in each truck. Erb is considered a leader in the transport com- munity and a very important contributor to the success L to R: Kendra Chopcian-Unit Manager, Al McInroy- Tren- of the Spare the Air Program. ton Terminal Manager, Melody Major-Offi ce Coordinator, Leah Tanner- Fundraising Coordinator GREAT JOB!

PAUL LINDSAY, OTTAWA DRIVER IS SUP-ERB!

On October 7th, Paul Lindsay was on Hwy 17 following a vehicle that was hit head-on by an oncoming vehicle. He went above and beyond his job func ons that day for several reasons; He no ced a good distance away that the oncoming car was dri ing slightly over the center line and he began to slow down to increase the distance between him and the pickup and trailer he had been fol- lowing. A er the impact, Paul was able to drive through the debris fi eld, missing both vehicles that were partly blocking the driving lanes. He also checked on both driv- ers and ran back to use his fi re ex nguisher, as one of the vehicles began to catch fi re. Unfortunately, both drivers died at the scene - a very tragic and unfortunate incident, to say the least.

The police were very apprecia ve of his ac ons, as we L to R: Paul Townsend, Paul Lindsay and Barry Jordan should be.Well done Paul!

Page 32 Erban Report Erban News

TRUCK DRIVING CHAMPIONSHIP AND THE WINNER IS... Roger Zehr Erb Transporta on Ltd. driver Stewart Jutzi placed fi rst in the Straight Truck Divi- son at the Na onal Truck Driving Championships this June.

Thanks to all of the Erb drivers who represented Erb so profes- sionally! You always make us proud! Above, L to R: Roger The Truck Driving Champion- Zehr, Stew Jutzi, Jeff ships are run by a non-profi t or- Lambkin ganiza on, dedicated to provid- ing an opportunity for professional truck drivers to demonstrate their skills; and also to promote safe driving and professionalism in the trucking industry. Drivers compete by way of a wri en test, an obstacle course and a truck inspec on. Jeff Lambkin

HIGHWAY TO HEALTH UPDATE October was Canada’s Healthy Workplace Erb wins Silver Award for Waterloo Region’s Healthy Work- Month. It was a perfect opportunity to place Award Program: strengthen our workplace health and to strengthen your commitment if you’re al- The Region of Waterloo Public ready on the journey to a healthier lifestyle. Health (area near Baden terminal and New Hamburg head offi ce) cel- In co-opera on with Absolute Fitness (local gym in New Ham- ebrated the winners of “Waterloo burg) and Erb, we have informa on available on stretching Region’s Healthy Workplace Awards exercises. This informa on can be viewed or printed via the Program.” Erb Group website by login to Employee Resources/Erb Train- ing & Reference Library/click on Highway to Health Folder. Workplaces in Waterloo Region The stretching exercises are also posted on terminal bulle n who demonstrated a strong com- boards for your reference. mitment to improving the health Carolyn Vokes Reibeling & Dave of their employees were recognized Dietrich accep ng award Highway to Health Modules, which in- for one of the award levels at the clude informa on on topics such as: Physi- Awards Ceremony held on Thursday October 7, 2010 at the Re- cal Ac vity, Healthy Ea ng, Smoking, How gion of Waterloo Public Health. your Heart Works etc. are s ll available via www.erbgroup.com, Employee Resourc- Erb Transport was presented with a Silver Award for raising aware- es, New Safety Presenta ons etc. ness about healthy choices, skill building, providing a suppor ve environment and policy development. Reminder: If you have fi nished a module and wish to review it again, you can fi nd Stay tuned for future Health and Wellness ini a ves for 2011. We it archived on your Safety Presenta on are working on a few ideas such as an Erb “Highway to Health” Library. cookbook. If you have any thoughts or ideas regarding Health and Wellness, please let us know in Human Resources, New Hamburg.

Carolyn Vokes Reibeling

Page 33 Erban Report Erb Shutterbugs

Colleen: A beau ful day in August in Colleen Allchurch’s grandson and his friend the Utah mountains. feasted on a watermelon in GA. The whole watermelon weighed 47.2 lbs. Heavy, but good!

Colleen found a new type of wheel chock.

Maury Altomare snapped a great shot in hare your experiences in Winnipeg. Chad Egli’s truck stares into the S photos, on the road, or at beau ful orange sunset. home, with Erbland. Send your photos to Julie Mudry Colleen spo ed some talented fl ying in WY. in New Hamburg, That is a small, moving run-way! email: [email protected]. Contributors whose photos are published will receive a $25 Erb Gear gi cer fi cate.

19 month old Domenic, (Nick Arcari`s son, TO Dock) loved seeing the Erb Truck his dad brought home. Double Rainbow all the way in Thunder Bay!

Page 34 Erban Report Erb Shutterbugs

Alfy posing in Barcelona, Spain. Bob Stewart took it to the beach in Monterey Bay, CA in the City of Seaside

Alfy Meyer enjoyed his vaca on in Europe! He is standing here in front of the Colosseum in Rome.

Yes, those are horses! Bob Stewart shot this photo at the Monument of Wild Horses at Ginkgo Petrifi ed Forest State Alfy fi nds out how to park a Smart Park, along Hwy. 90, Washington State. Car in Rome.

Don Slater (“Donald Duck”) took a trip to Austrailia with his wife to do some recrui ng for Erb.

Don Slater sent this picture of a truck in Austra- lia. They look a li le diff erent there!

He doesn’t look very interested Don...

Page 35 Erban Report Erban Inspiration

A View From the Driver’s Seat would be no Erb Group today if Viola had said Roger Zehr is a straight truck driver out of the Baden Terminal who makes runs to New York City. He enjoys reading and writing (but instead, “I knew I mar- not arithmetic!) and is actively involved in various church minis- ried a loser. You sure tries.We thought you might enjoy his observations on life, from the are some sorry busi- driver’s seat... nessman.” “He can compress the most words into the smallest idea of any man I know.” Abraham Lincoln (1809-1865, Do you see how words American President) can have a huge impact on people decades aft er “Th ey never open their mouths without subtracting from being spoken? Th ey the sum of human knowledge.” Th omas Brackett Reed can be negative and (1839-1902, American Politician) bring untold harm and ruin, or they can be Whether or not we use words eff ectively, we all use them positive and produce unimaginably good results as in as a vehicle to communicate our thoughts, ideas, feelings, the case with Erb Transport. No one can unsay a cruel instructions, etc. How we communicate them is just as word. Trying to retrieve an unkind remark is like try- important as the words we choose. Body language and ing to grasp the wind with your hands. We oft en fail to facial expressions can intensify or even change the mean- think of the possible impact of the words we say today ing (e.g., sarcasm). Words carry with them a lot of power on future generations. I am sure Viola never imagined and have potential for either good or evil. You can use a company that employs over a thousand people and words to build up, encourage, and lift a person’s spirit to services hundreds of food companies would be born help make their day. Or, you can use words to cut down, out of those words she spoke to her husband many insult, hurt, or devastate someone. years ago. Th ose words laid the foundation for you and me being able to have a job and provide for our Words also have the power to infl uence a person’s behav- families today. iour in a negative or a positive way even decades aft er be- ing uttered. For instance, parents, in a moment of frus- Th e Bible has much to say about our speech. Th e book tration, tell their child they will never grow up to amount of Proverbs in the Old Testament gives us good advice to anything. Fast forward thirty years to fi nd a man who concerning this matter. is a workaholic and who loses his wife and family be- cause he is expending all of his time and energy trying • “Some people make cutting remarks, but the words to prove his parents wrong. Or, you see a young lady of the wise bring healing.” (12:18) ruin her life one bad decision aft er another because those • “An encouraging word cheers a person up.” (12:25) words played over and over in her mind for years until • “A gentle answer defl ects anger, but harsh words she eventually believed them and simply acted out what make tempers fl are.” (15:1) she thought was true. • “Everyone enjoys a fi tting reply; it is wonderful to say the right thing at the right time!” (15:23) On the other hand, you and I are the benefi ciaries of • “Kind words are like honey—sweet to the soul and some positive and encouraging words spoken fi ft y plus healthy for the body.” (16:24) years ago by a woman who lives just down the road from the Baden terminal. Her name is Viola Erb. When a Listen to the good counsel the Apostle Paul gives to discouraged Vernon took his gravel truck back to where us in the New Testament book of Ephesians. “Don’t he bought it and went home, it was Viola who used fi rm use foul or abusive language. Let everything you say words of encouragement to tell him that he was not a be good and helpful, so that your words will be an en- quitter and he needed to persevere and stick it out. Th ere couragement to those who hear them” (4:29).

Page 36 Erban Report Erb News

THE ERB EX-CELLS ARE BACK! The Erb Re ree Group - coined the Erb Ex-Cells – has started back up this year. The purpose of this group is to enable our valued re rees to remain connected with Erb Transport, to allow them to socialize with their former co-workers, to visit with the Erb Execu ve Team and to hopefully share some sugges ons / ideas / thoughts for Erb to consider, based upon their years of experience. Welcome back!

Twenty re rees and their spouses a ended the “fi rst” mee ng on October 22nd. Robbie Peters from Grant Thornton presented some key informa on on personal fi nance and income tax that would benefi t our re rees.

The organizing commi ee consists of Dorene Rudy-Snyder (co-chair), Wayne Leis (co-chair), Audrey Roth, Lucille Jantzi and Merv Broughton. Special thanks to Dorene for ge ng this group going again. The next mee ng will be in late spring next year.

Back Row L to R: Syd Sauder, Carl Holst, Elmer Sauder, Howard Lebold, Bill Howell, Floyd Gerber, John Wagner, Vernon Schwartzentruber, Paul Good, Carl Junker, Don Coxson; Front Row L to R: Mervin Broughton, Dorene Rudy- Snyder, Lucille Jantzi, Wayne Leis, Audrey Roth, Erma Bisset, Ron Ze ler, Harold Gerber

A View From the Driver’s Seat Continued...

Choose your words carefully before you send them out, be- cause if they impact someone (and they will!) you will want Roger’s Thought for the Day those words to be a positive infl uence in a life, not a negative “Research has determined that the shelf life one. Will someone be able to tell you in twenty or thirty of fruitcake is longer than the shelf.” years something they remember you said that helped or en- couraged them? Th at’s something to think about as we con- verse with each other. Roger Zehr

Page 37 Erban Report Erb Anniversaries 25 YEARS OF SERVICE

KEVIN ALBRECHT FRED BENDER LORI UNSWORTH JOHN WAGNER BADEN BADEN OTTAWA BADEN

CHARLES DELAHUNT KEVIN COOPER PAM ERB-MORDEN GLEN GUTHRIE OTTAWA BADEN NEW HAMBURG NEW HAMBURG

Not Pictured: Greg Roth, Baden Don Yutzi, Baden

DEAN WEEDMARK MICHAEL KARL KEVIN BECKER OTTAWA TORONTO TORONTO 35 YEARS OF SERVICE

Not Pictured: Sterling MacDonald, Baden Richard Zawadzki, Baden HAPPYTHANK ANNIVERSARY! YOU! PETER TRACHSEL BADEN

Page 38 Erban Report Not Quite the Back Page GOOD CHEER CLUB CAPTION SHENANIGANS! BIRTHS In our last issue of the Erban Report, Kevin Shantz was “A baby will make love stronger, days shorter, nights inside the ceiling at the new Winnipeg terminal, with longer, bankroll smaller, home happier, clothes shab- Security Manager, Jamie Sullivan holding onto his shoe. bier, the past forgo en, and the future worth living for.” Here are some of the -- Anonymous cap ons sent in: Mike Bitzer and Sonja had a baby boy, Maximus on From Terry Richards: February 7th, 2010. (Baden) “I really think the secu- rity breech is up there!” Roger Rampersad and Amanda welcomed their baby girl, Leiah on June 2nd, 2010. (Toronto) “This is not the me to shake a leg.” Eric Desjardins and Line had a baby boy, Jacob on June 7th, 2010. (Montreal) From Andre Mar n: Pippy: I can see the problem, it`s a bit further... Talwinder Singh Randhawa and Jasbir had a baby boy, Jamie: Ok, I`ll give you a push! Aiknoor Singh on June 14th, 2010. (Toronto) From Beth Rose: Jeremy Osmond and Andrea Fletcher had a baby girl “Ah...Pippy, I think you can cancel the call to Pest named Hailey on June 19th, 2010. (Toronto) Control, I now know where that awful smell is coming from!” Darcy Nygard and Jill had twins! Welcome baby boy Eric and girl Emmleen on July 8th, 2010. (Thunder Bay) From Elmer Sauder: “Phantom in the A c - Guided by a Shoe!” Ian Miller and Jaqueline had a baby boy, Nathaniel, on July 14th, 2010. (Toronto) NOW LET`S FIND A CAPTION FOR WAYNE Wayne Baechler celebrated his 60th birthday with Shane Rose and Chantal Labelle had a girl, Makayla on a cake in the face! Can you come up with a cap on? August 25th, 2010. (North Bay) Send your sugges ons to Julie Mudry in New Hamburg, [email protected]. The winners will receive an Erb Tony Allen and Jennifer had a baby boy, Nicholas on Gear prize! August 26th, 2010. (Trenton) Here are a couple sugges ons to start you off : Liz Davies and Paul Rasleigh had a boy named Parker Douglas on September 5th, 2010. (Toronto) “I tried out a new brand of sunscreen, do you think it worked?” Amanda Joly and Josh Allen welcomed their baby boy, Sebas an Marc Robert on October 18th, 2010. (Tren- “HAPPY CANADA DAY! Wear your patrio c colours with ton) pride!”

Rob Brown and Tracy Godin welcomed a baby boy, Blake Christopher Lee on October 21st, 2010. (Toronto) MARRIAGES “You don’t marry someone you can live with, you marry the person who you cannot live without.” --Unknown

Nick Tsiaparas and Lisa, June 12th, 2010 (Montreal)

Jim Despres and Paula, August 14th, 2010 (Trenton)

Page 39 The Erban Report is a publication of June 5 Delaware Speedway 16th place The Erb Group of Companies 290 Hamilton Rd., New Hamburg ON N3A 1A2

S June 13 Mosport Interna onal Speedway 4th place Toll Free: 1-800-665-COLD (2653)

T July 3 Autodrome St. Eustache 2nd place www.erbgroup.com

L July 17 Streets of Toronto 11th place Editor: Julie Mudry

U July 25 Edmonton City Centre Airport 3rd place [email protected]

S July 31 Motoplex Speedway and Event Park 1st place

E Aug 4 Auto Clearing Motor Speedway 4th place Aug 15 Circuit de Trois-Rivieres 6th place R

Aug 21 Mosport Speedway 17th place

E Aug 29 Circuit Gilles Villeneuve 4th place

H Sept 11 Barrie Speedway 4th place

T THE RESULTS Sept. 18 Riverside Interna onal Speedway 2nd place Sept 25 Kawartha Speedway 6th place 33rdrd

We had a great season, with four podiums, eight top fi ve fi nishes, and a win this year. We took home third in the point standings and are looking forward to the 2011 championship. We wouldn’t have been able to do this without a great sponsorship and the hard work and dedica on of my team which worked hard all year to get us to this point. Thank you to everyone who helped make this happen. Scot t The Canadian Tire 2011 season opens May 28 at Mos- port Speedway. Look for more highlights and new season SCOTT STECKLY TAKES HOME THIRD schedule in the 2011 Spring Issue of the Erban Report.