Safely Back to Work A Practical Guide

An analysis of COVID-19 protocols in the United Kingdom May 2020 Enabling workers to return to work safely

The COVID-19 health crisis and continued lockdown in many markets is posing unparalleled challenges to people and economies around the world

To limit the economic downturn and impact on people’s ability to earn a living, the labour market and all its stakeholders must quickly adjust to a new reality

The alliance of HR services industry players, launched by Randstad NV, and ManpowerGroup globally on April 16, pledges to apply their collective experience, fostering connection between the various stakeholder groups and supporting the sharing of best practices

In the UK, we have translated this in to a checklist of approximately 80 measures, which can support the development of COVID-19 protocols. These measures can be freely used by businesses across their own industries to create their own tailored protocols.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Context & Objectives

Irrespective of the status in the broader society, once the economy starts opening up again, securing the workplace and path back to safe work will be a top priority.

Successfully securing the workplace entails both physical changes (e.g. physical separation, entrance checks, PPE, etc.) as well as behavioural changes (e.g. behavioural nudging, personal conduct, procedures and process, etc.). Companies will be required to not only prioritise and set up the right operational solutions, but also to create the right circumstances for organisational adoption. This could be achieved through consultation with employees, to ensure that all workers feel confident in their safety, and that any concerns they might have are being listened to and acted upon.

This document is the result of a global data collection exercise of COVID-19 health and safety protocols by Alliance partners Randstad NV, the Adecco Group and ManpowerGroup across the following sectors: Transport & Logistics, Automotive, Manufacturing & Life Sciences, Construction, and Food. In total, 400+ global measures were gathered. Duplicates were removed and all measures were categorized according to different aspects such as level of risk control, type of measure, and sector relevance (detailed explanation on categorization on Page 6). The measures were then assessed and further distilled for fitness for purpose as relevant to the United Kingdom.

The Alliance partners then sought feedback on an initial report containing the protocols from UK institutional stakeholders, clients and the recruitment industry as a whole.

The result is a checklist containing an overview of around 80+ measures, which can support the development of COVID-19 protocols in the UK. The overview aims to provide insights into what measures can be considered to make a tailored protocol. The UK Government has now published its own guide on how to make workplaces ‘Covid-19 Secure’. We believe that this report is comprehensive and will complement the UK Government guidance.

Please note that this is not an implementation guide; local and subject-specific expertise is required to develop specific COVID-19 protocols for each employer. It does not replace your company’s Health & Safety policies, and official governmental requirements are always to be preferred to any other proposal from the following pages. Employers must be very careful that these measures do not lead to a loss of vigilance regarding general occupational Health & Safety measures. For any questions, please refer to one of the Alliance partners.

Disclaimer this document is a summary of relevant provisions which could be implemented. Care should be taken with how the content is to be implemented in each case to ensure that all applicable laws and regulations and (local) government guidance are observed. Legal Considerations in a Post-COVID world (1): Health & Safety Law

Existing Health and Safety legislation makes it mandatory for all companies to carry out a risk assessment of their work sites, and to keep these assessments constantly updated as circumstances change. There are also duties to consult with your workforce as part of this process, and to share the results of any risk assessment with them. There are interactive tools available to support you from the UK Health and Safety Executive (HSE) here.

The new risk posed by COVID-19 requires all employers to revisit their current H&S risk assessments, to ensure that new COVID-19 risks are assessed and managed. This means doing everything reasonably practicable to minimise these risks, recognising that you cannot completely eliminate the risk of COVID-19.

The UK Government has produced a roadmap for its COVID-19 recovery strategy here. This references a set of ‘COVID-19 Secure’ guidelines that have been produced by the Government to help ensure workplaces are as safe as possible, following a consultation exercise with industry that the Alliance contributed to. There are eight guides designed for different workplaces: (1) Construction and other outdoor work; (2) Factories, plants and warehouses; (3) Labs and research facilities; (4) Offices and contact centres; (5) Other people’s homes; (6) Restaurants offering takeaway or delivery; (7) Shops and branches; (8) Vehicles. These can be found here.

It should be noted that the duty to keep a safe workplace applies to its entire workforce; not just to a company’s employees, but also to any other workers on site including contractors and agency workers. Any reference to ‘employee’ in the H&S protocols in this document should therefore apply to all such workers. Agency suppliers have a legal duty to ensure that their contingent workers have a safe workplace, so queries on ‘COVID-19 Secure’ measures from agencies should be expected.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Legal Considerations in a Post-COVID world (2): Employment Law

Under sections 44 and 100 of the UK Employment Rights Act 1996, an employee may not be dismissed or subjected to any detriment based upon his/her staying away from the work site due to a reasonable belief that it is dangerous or unsafe. Companies should prepare for the possibility that there will be members of staff who raise concerns about returning to the work place on the grounds that it is not safe to do so due to the threat posed by COVID-19; this could be based upon a perceived lack of health and safety protocols at the work site itself, or potentially that there exists no safe way to access the worksite (e.g. because overcrowded public transport is the only travel method available).

Employers should be mindful of the risk of legal proceedings under sections 44 and 100 if they insist that their workforce return to the worksite and immediately administer disciplinary sanctions to those that refuse. A consultative approach is preferable, involving trade unions where relevant, to ensure that reasonable concerns are adequately and properly addressed. Employers should at the very least ensure that their final workplace H&S protocols at least address the standards set down by the government’s ‘COVID-19 Secure’ guidelines, to demonstrate that the employee’s belief is not reasonable in all the circumstances and the mitigating measures deployed.

The UK Advisory, Conciliation and Arbitration Service (ACAS) advise that consultation with employees and their representatives is important not only due to legal obligations under H&S legislation, but also to build trust and confidence. Employees should be informed how, and with whom, to raise concerns in these very uncertain and anxious times. More complete guidance can be found here.

Disclaimer this document is a summary of relevant provisions which could be implemented. Care should be taken with how the content is to be implemented in each case to ensure that all applicable laws and regulations and (local) government guidance are observed. Levels of Control to categorize the measurements This model is adapted and based on Health & Safety Executive (UK), Hierarchy of Controls. There are five levels of control to consider. The purpose is to prioritise safety and reduce risk to acceptable levels, as well as limiting economic impact to the business. High Human Impact High Economic Elimination Impact physically remove the hazard No Work

1 Effective Most

Substitution Replace the hazard Work remote, 2 close 1 site personal life Levels Impact on of risk Engineering controls Barrier devices, access control Isolate people from the hazard point control, working in 3 fixed tested teams

Administrative Primary Employer / Host Employer Enable sanitation with Low Human Impact controls hand sanitiser,cleaning Change the way people work 4 (before/after shifts)

Low PPE Provide personal economic Protect the worker with protective equipment, impact Personal Protective Equipment 5 masks/respirators, COVID tests Least Effective Least How a COVID-19 health & safety protocol can address the various risks at the workplace Illustrative example

Level of risk control Canteen and / or breaks measures a company could consider to adopt

Elimination All employees to work from home physically remove the hazard

Substitution Instruct employees not to congregate in breakrooms/canteens for their break time Replace the hazard

Engineering controls Identify dedicated eating areas on site and ask employees to bring prepared meals and Isolate people from the hazard refillable drinking bottles from home

Administrative controls Set up lunch / breaks shifts (by teams) with staggered start and finish times to Change the way people work guarantee physical distancing during lunch time and / or breaks

PPE Install temporary disposable cardboard or plastic separators in lunch rooms and com- Protect the worker with Personal mon areas Protective Equipment Overview of categories in the best practices checklist

Control Level

Levels of Control - adapted based on Elimination - Physically remove the hazard e.g. do not work Health & Safety Executive (UK) Substitution - Replace the hazard e.g. work from home Engineering controls - Isolate people from the hazard e.g. arrange access point controls Administrative controls - Change the way people work e.g. enable sanitation with hand sanitisers Personal Protective Equipment - Protect the worker with PPE e.g. provide face masks

Measure categorization

Type of People - With regard to those carrying out tasks under the direct control and supervision of the employer/ host employer and includes Measure those visiting the work site Premises - With regard to business facilities, rooms as well as organisation such as planning personnel shifts Organisational – With regard to policy, procedures & arrangements to manage Covid-19 in the workplace External – With regard to travel during work activities and commuting from home to the workplace

Measure Description

Topic Name The topic name for the measure Work Situation The situation related to work for the which the measure is valid Hierarchy of Controls Consider Elimination, Substitution, Engineering controls, Administrative controls, PPE Measures Any items that are required to make the work instructions happen Control Measures\Instructions How to put the preventative measure into action at work; a practical and clear guide, the “how to” Arrangements to be considered The preventative measure to be taken to mitigate the H&S risk and in line with the relevant policy Monitor\Audit Consideration to be given to regularly review arrangements and policy, inclusive of audit Review Conduct reviews in line with Government recommendations

People Measures (1)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. processes

What size locations are best to open first- small/ medium/ large? Consult employees and reps- engaging with staff Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. used.

How best to update send/ receive updates from the open location? Who are they best to report to? Consult employees and reps to obtain their thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be reviewed?

Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (2)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise You need to review who would be better suited to which How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to shift pattern? Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. Do you open it out to your employees? processes Would some people prefer to start early/ finish later? Are some people at more risk if travelling at quieter times and travelling alone? WhatConsulting size locations with employees are best and to open reps willfirst- help small/ to bestmedium/ Spot checks carried out at entrances/ exits to Details of when the locations are open/ closed should be communicated. large?understand the needs of employees at this time. Consult employees and reps- engaging with staff ensure employees are arriving/ leaving at agreed Agree which shifts come in at what time/ finish at what time- look if 10-15 LocationsThere should that be people some can flexibility walk/ cycle/in the approachdrive to easily of and and listening to concerns and ideas will help times. minutes enter/ leave time can be implemented to avoid those arriving for avoidreturning public people transport to work, should including be considered? considerations for build staff confidence that the return to work / Review compliance to agreed start and finish Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Can help to reduce the amount of people arriving/ work and those leaving for work needing to interact. Standchallenges alone with locations families, to berelationships opened first- and more social control issues. over new ways of working are safe and beneficial to times. Staggered opening/ locations to return to work first. communicate the plan out to employees. Regularly monitoring of headcount on site. reviewed prior to individuals going back to Engineering/ leaving at the same time. Also reduces the amount Keeps numbers of bodies to a minimum. controlWhat do measures. you do if someone is not happy with their working all areas of the workforce. Review enter/ leave times- is enough time 2.6. People Employee Returnclose times to workplace and Split the workplace. Administrative of people using public transport at the same time/ Considerhours? If nominationthey want or of need employees to change? with Process training for in COVID-cover- Health questionnaires to be completed by those given? Does this increase if workforce return shifts Monitor working rotas at peak times. Rota's/ details of start and finish times need to be agreed- consultation with 19sick/ requirements Annual leave to etc. support in maintaining standards. returning to work and after a week of working at increases? employees and reps will help build confidence that they are being ConsiderationConsider Acas' for guidance all employees/ and code workers/ of practice contractors on an open location. Review colleague feedback on processes Monitor annual leave/ sickness considered in the return to work plans. Details must communicated out to all arriveresponding at site to with a flexible an active working track request.and trace app. employees. https://www.acas.org.uk/responding-to-a-flexible-working- Agree storage of records Request feedback from workforce on processes request

Barriers to prevent people entering/ leaving premises until their agreed time. Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe Clocking in/ out to ensure number of bodies stays to efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing agreed number on premises. Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. used.Records of Home worker assessments need to What if someone does not feel comfortable returning to be kept- agree who will keep. Those who can should continue to work from home work? Home worker assessments should be reviewed- in line with government guidelines, until otherwise Details need to be provided to employees on who is expected to work from How best to deliver home worker training to employees. agree who will review and take on any actions told, to reduce headcounts at work locations further home and who will be asked to return to the workplace. How bestwill additional to update workstation send/ receive equipment updates from be ordered? the open highlighted. reducing chance to catch/ spread COVID-19 Review feedback from employees about their location?How will it Who be delivered are they bestto the to individual? report to? Consult employees and reps to obtain their working from home arrangements, including Those working from home should be given instructions on how to What happens to the equipment after the lockdown thoughtsAn itinerary on needshow best to be to keptslowly of introduceitems that the have Who are concerns and issues raised to? Are there any their home working assessment, feedback on comfortably set up their workstation at home, including provision of period? workforcesbeen ordered and and areas delivered- for initial agree consideration. who ConsiderHome Workstation gradual opening instructions, of locations- set up, where assessment occurring themes of concerns or issues being raised? Fullset up,review feedback of return on workload, to work carried ability out to carry after additional equipment where needed. How will check in's be carried out? Email, Phone Call, Createmanages a process itinerary. for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, firstout dayweek- to dayhas activities,it been successful? check in responses. Have any Introduce workforce Engineering/ Skype, Zoom, Teams etc. feedback on location opening. 4.7. People Employee Home Working review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative Employees need access to online resources, documentation, software to How often will you carry out check ins? How many Record check ins and monitor employees 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and ReviewsReview workforce carried out split- after those each at week home of anda new carry out their day to day role. members of staff require a check in? Do check in Monitorwelfare- concerns/agree who issues holds raised.these records. Ability to carry out day to day activities those at the work location. initially. employersresponsibilities where need there to beare split? potential Do responsibilities disputes - get work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Regular check ins with those working from home to be carried out to avoid handed over if Managers/ Team Leaders are working on a ReviewProcess andto be amend created risk for assessments/ any worker whocontrol an-employee feeling of isolation and to check wellbeing of home working employees. split shift? measurescannot be wherecontacted. needed Check in's Review COVID-19 guidance regularly. DoWhat risk do assessments/ you do if you control cannot measures get in contact need withto be Stay up to date with COVID-19 guidance reviewed?someone? Do you have an 'In case of Emergency Contact'? Keep records of those unable to return to work Employees who should work from home due to Consider those high risk? Living with people who are high due to COVID-19 guidance and monitor changes COVID-19 guidance risk/ key workers? to guidance- agree who holds records and who monitors

Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review What equipment do you use? Does someone need to be opening hours? Records of temperature checks should be kept decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are trained on how to use the equipment? Who is responsible and monitored- agree who stores records and location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. for the equipment- e.g. storage, availability? who monitors. working can be decreased. At what point of the day will temperature checks be carried out? Do you carry out more than once in a day? Are Review effectiveness of temperature checks. Individuals could sign off each of their Employees should be informed that temperature checks need to be carried temperature spot checks to be carried out? Review how employees feel about the Consider temperature checks . temperature checks- confirms individuals out and will be carried out as a return to work process. How will these be recorded and monitored? temperature checks. Engineering/ Request employees to take a temperature check willingness to participate and that the reading is 8. People Employee Temperature checks Workforce should be made of the processes for how temperature checks will What if someone does not want to have their temperature Review monitoring of checks. Administrative before leaving home. If abnormal then to stay at agreed/ accurate to their knowledge at the time be carried out. checked? Review samples to ensure records are being home. it was taken. Process to be agreed for those refusing to take part in temperature checks How long does it take to carry out 1 temperature check taken correctly and being singed off by the (approx.)? What is the headcount of people that need to individual. Monitor anyone experiencing COVID-19 be temperature checked and have allowed enough time to symptoms and ask them to self- quarantine as carry out this activity? per COVID-19 guidelines GDRP processes need to be considered and reassurance around privacy of data provided to staff.

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (3)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Limiting the number of visitors and/ or contractors BasedConsider on restrictingdetails captured personal in adeliveries risk assessment, into the thereworkplace should to be minimise an How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for onConsider site helps arrangements to manage foroverall employees work location personal agreementnumber of deliverieson how many being people received are -allowed this needs on tosite be at communic one time.ated This out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries headcountdeliveries into the workplace numberthe workforce. should include visitors and contractors. processesAudit control measures put in place as a result of Process of how to 'request a visitor/ contractor' to site be communicated out the risk assessment. to the workforce. Consider a booking system that employees can use to Process for limiting visitors/ contractors to be Time slots for visitors. arrange visitors or contractors to attend site. Can the Monitor booking system What size locations are best to open first- small/ medium/ agreed booking system automatically put a calendar invite in large? Consult employees and reps- engaging with staff Where possible contractors should be arranged for before/ after work or someone's calendar? Monitor visitors/ contractors to site and if Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help during scheduled break times. Could contractors be arranged via the booking system and booking system has been utilised Review risk assessment regularly, if any avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated AppointmentA risk assessment only ofsystems each location allows forwill pre-checks assist in draft to be a re-opcarriedening out planbefore the a facilities team, where possible, as an extra control Healthcontrol questionnaires measures have would been foundneed to to be be Visitors and Limiting Visitors/ Engineering/ Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to 9. People Appointmentlocations to return only systemto work first. individualcommunicate enters the the plan location out to employees.e.g.- is the individual experiencing any on measure. reviewedineffective prior and towhen individuals there are going any backchanges to Contractors Contractors Administrative Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace COVID-19 symptoms? thein guidance workplace. or legislation that are relevant to Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those Email confirmation of visitor time slot/ calendar invite to be sent to the 'host' Should visitors be escorted at all times? the risk assessment. 19 requirements to support in maintaining standards. returning to work and after a week of working at Visitor identification / work location Consideration for all employees/ workers/ contractors an open location. Identification for visitors to be reviewed and agreed upon. Remove How are visitors currently identified- badge, lanyard etc. arrive at site with an active track and trace app. requirement to reuse identification. does this need to change to prevent possible spread of COVID-19 AgreeMonitor storage COVID-19 of records pre-checks and ask those who are experiencing any symptoms to stay home following COVID-19 guidelines

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where Develop and implement processes for deliveries square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount Deliveries should, where possible, follow booking system and an agreed correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. delivery time slot should be given. used. Limit areas to receive deliveries Consider limiting drivers access and preferably to their vehicle while it is unloaded. Monitor deliveries being arranged and coming Deliveries should only be received into one location. How best to update send/ receive updates from the open into the workplace. Who you currently get deliveries from? Do you limit where Correct disposal of packaging/ waste materials This location should be cleaned on a frequent basis. location? Who are they best to report to? Monitor cleaning of delivery area. Review effectiveness and compliance of deliveries can be received from to a core list of suppliers? Consult employees and reps to obtain their Bins should be made available to avoid packaging materials being left and thoughtsRecord cleaning on how on best a sign to slowly off sheet introduce and checklist the delivery processes. Visitors and Safety strategy for Engineering/ WhoAre additional are concerns cleaners and issues required? raised to? Are there any 10. People causing trip hazards but also to avoid possible spread of COVID-19. workforcesof areas/ items and toareas be cleaned. for initial consideration. Review cleaning sign off. Contractors deliveries Administrative Consider gradual opening of locations- where occurringStock of cleaning themes equipmentof concerns and or issuesPPE. being raised? Full review of return to work carried out after Bins should be emptied frequently- Process for correct disposal of materials CreateMonitor a PPEprocess and forcleaning employees supplies. to provide Review quality of cleaning. possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ needs to be agreed. feedbackAudit records. on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Cleaning procedure and correct disposal process for Cleaning products, including antibacterial wipes, sanitiser and disposable Monitor concerns/ issues raised. PPEinitially. gloves should be made available to clean items received. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Applicable containers to be made available for correct disposal of used PPE Review and amend risk assessments/ control an-employee and cleaning materials. measures where needed Do risk assessments/ control measures need to be reviewed?

Arrangements should be communicated out to employees. Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could Only approved individuals should have access to the loading bay- for safety How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee but to also limit the number of people who might possibly come into contact WouldLimit access Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review with COVID- 19. openingLimit headcount hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are A risk assessment will determine suitable headcount for loading bay area in Pedestrian walkways location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. order to keep 2m distance at all times. Restrict entry/ limit interaction workingReview loading can be decreased.bay arrangements. Monitor Loading bay arrangements and Walkways may need to be increased in size to abide by 2m distance rule, How are arrangements communicated out to the business? Review risk assessment regularly, if any Review loading bay arrangements in line with COVID- processes are being followed. whilst keeping pedestrians and vehicles separate. Are signs/ posters required as a reminder for loading bay control measures have been found to be Visitors and Loading bay Engineering/ 19 guidance Monitor headcount in loading bay area. 11. People Walkways where possible should implement a one way system. procedures? ineffective and when there are any changes Contractors arrangements Administrative Monitor access to the loading bay. Where possible drivers should remain in their vehicle and loading bay Consider how visible this signage is for visitors. in guidance or legislation that a relevant to personnel should retrieve items. If this is not possible, drivers should place Are you able to limit access to the loading bay if access is the risk assessment. delivery items in designated areas and then return to their vehicle to avoid via a fob/ access key/card? interaction and ensure physical distancing between driver and individual Do you need to cordon off an area for goods received/ receiving the deliveries. Goods to go out?

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (4)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination Consider how Home workers can be kept up to date with the latest training HowWhat do happens you communicate to employees with who those ignore working guidance? from home? Reviewdelivery effectiveness processes. of distance learning. Contractors deliveries deliveries into the workplace requirementsthe workforce. that relate to their role. Distance learning via video How do you ensure the online/ distance learning delivered Monitorprocesses uptake and compliance of training Review how well distance learning is being Engineering/ 12. People Training/ Meetings Home/Remote workers Distance Learning conferences, online training platforms etc. can be used to support those who training is as effective and 'on the job'/ classroom based? provided to home/ remote workers. received. Administrative are working from home. Which online platform is suitable? Is the online platform Audit training compliance Review uptake and compliance of distance learning. compatibleWhat size locations with my aresystems? best to open first- small/ medium/ large? Consult employees and reps- engaging with staff Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Delivery of training via Skype/ Microsoft Teams/ Zoom allows users to Consider nomination of employees with training in COVID- Health questionnaires to be completed by those maintain physical distancing. 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. Where use of these applications is new, employees should be provided arrive at site with an active track and trace app. Consider compatibility of these applications with your instructions on how to use and considerations to be reviewed for any Agree storage of records Engineering/ systems. Review requirement for applications as 13. People Training/ Meetings Training delivery Skype/ Microsoft Teams/Zoom disability or other accessibility issues as there is a legal duty to make Monitor feedback on application Administrative Do employees have the correct equipment at home to workforce return increases reasonable adjustments re. disability. utilise these applications (phone, computer etc.)

Training can be delivered at any time in any location. Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where Some applications allow recording and the training can therefore be square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe delivered again for additional audiences efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. used.

Consider carrying out a risk assessment of meeting rooms and their size to allow physical distancing. How best to update send/ receive updates from the open Agree on a select number of meeting rooms that can be used at any one location? Who are they best to report to? time. Consult employees and reps to obtain their Where possible all meetings should be held via an online application or over thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any the phone to avoid the need to physically meet. workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Meeting rooms should be set up with demarcation for chairs, tables etc. so Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head IfAny it hasissues been or identifiedconcerns couldthat some be raised meetings to The will Advisory, have to first week- has it been successful? Have any Introduce workforce Engineering/ users know what position is 2m distance. feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any happenConciliation in person and Arbitration consider how Service many (ACAS), meetings, who howcan many concerns or issues been raised? slowly Administrative Instructions on how to book out a meeting room to be provided to all 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. rooms,provide the impartial size of advice the rooms to assist and employeeshow many peopleand should Reviews carried out after each week of a new employees who may have a need to utilise one. Monitor concerns/ issues raised. initially. beemployers allowed wherein each there one. are potential disputes - work location being opened. Booking system to be implemented to use meeting rooms with a 10 minute Monitor usage of rooms for compliance and Review the amount of meeting rooms that Whathttps://www.acas.org.uk/dealing-with-a-problem-raised-by- sort of booking system would work best? Online? Via Engineering/ Reduce the number of meeting rooms/ areas that window either side to prevent unnecessary interaction between those need.Review and amend risk assessments/ control have been agreed and if they are still needed, 14. People Training/ Meetings Meeting rooms someonean-employee responsible for managing the process? Administrative visitors can use entering and those leaving the meeting room but also to allow those leaving Record/measures check where list needed of clean downs. if this could decrease or needs to decrease. InstructionsDo risk assessments/ should be control on a sign/ measures poster need and made to be easily the meeting room to carry out a full clean down. Audit records Review booking system. visiblereviewed? to all. Provide instructions on how meeting rooms should be used, how cleaning PPE stock levels must be effectively carried out. Cleaning stock levels Provide PPE and cleaning equipment for the training room Provide appropriate bins for used PPE and cleaning equipment. Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (5)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls ConsiderEmployees restricting should be personal informed deliveries that they into will the need workplace to complete to minimise a COVID-19 Monitor questionnaire responses. Review questionnaire to ensure it is still How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal numberreturn to of work deliveries health being assessment received before - this returningneeds to beto work.communicated out to MonitorAudit response workforce compliance. compliance to delivery relevant and in line with COVID-19 guidance 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace theThe workforce.questionnaire should be developed with reviews from the relevant processesMonitor employees who have suspected COVID- and company risk assessments. departments (H&S, HR, Data Protection, Legal etc.) and with employees and 19 Review response rate. reps. Review responses- possibly identify trends The questionnaire should be developed in line with the government COVID- 19 guidelines and company policies and procedures- as the questionnaires What size locations are best to open first- small/ medium/ may need to be more industry specific. large?Consider frequency of questionnaires- daily? weekly? After Consult employees and reps- engaging with staff Locationsa period of that agreed people upon can days? walk/ cycle/ drive to easily and and listening to concerns and ideas will help Consider developing and implementation of a Any suspected cases should be reported to an agreed person or team e.g. Returning colleagues avoidWho will public review? transport should be considered? build staff confidence that the return to work / Back to work Health Consider'Health Questionnaire' workplace locations- for all employees less populated returning AH&S, risk HRassessment so an agreed of each course location of action will assistcan be in taken. draft a re-opening plan Health questionnaires would need to be 15. People should be assessed for Administrative StandIn what alone format locations will they to be sent?opened first- more control over new ways of working are safe and beneficial to Assessment locationsto work - to returnhighlight to possiblework first. risks of contamination communicateProcess for identified the plan cases out to and employees. possible cases to be developed and reviewed prior to individuals going back to COVID-19 symptoms Engineering/ controlHow and measures. where will records be stored in line with GDPR all areas of the workforce. 2. People Employee Return to workplace and spread of COVID-19 implemented. the workplace. Administrative Considerregulations? nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where How do you best keep your employees up to date? How do square footage work locations- to ensure it is As headcount increases risk assessment Keeping employees up to date with any squareAny decisions footage made of work that locations affect employees to ensure return compliance to work with should 2m p behysical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe you include those who are furloughed, on mat leave, long efficient and compliant. wouldReview need any questionsto be reviewed or queries and amended. that come as 3. People Employee Physical Distancing developments in their return to work assures the distancingdiscussed and rule. reviewed with employees and reps and communicated to all areas etc be closed off until headcount increases. Provision of Administrative headcount allowing for 2m physical distancing term sick etc? AuditMonitor to ensureeffectiveness square of footage communications- is being used Squarea result footageof updated allowance communications. needs to be Review 16. People Employee Administrative workforce and keeps up morale- it allows the Whereemployees. square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount Information Do you have alternative ways of contacting people who correctlyrequest feedback and any closedfrom employees. off areas are not being reviewedchanges between based on communications risk assessment tofindings. address workforce to feel included in the decisions their out,Request this feedbackneeds to beto reassureamended employees as return of that headcount they are increases.being listened to and increase. may not have access to their work emails if you choose to used. why changes have been made. workplace is making their thoughts are being acted upon. send an email communication?

HowConsider best different to update types send/ of receive impairments- updates physical, from the visual, open Audit control measures put in place as a result of Control measures identified from risk assessment need to be implemented Review control measures. Where required risk assessments need to include location?hearing etc. Who are they best to report to? the risk assessment. 17. People Employee Physically Impaired Administrative and where necessary agreed with individuals that they are applicable to. Consult employees and reps to obtain their Request feedback from those utilising control employees with physical impairments Consider support for those with physical impairment and thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any measures how 2m physical distancing guidance can be implemented workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative Confirm individual has received the 'prior to site 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provideHow do impartialyou provide advice the informationto assist employees to visitors and and visit' information- that they have understood Reviews carried out after each week of a new Providing visitors and contractors with working with Information prior to arriving on site should confirm time of when to arrive, Monitor concerns/ issues raised. Provision of initially. employerscontractors? where there are potential disputes - and have no questions- agree who chases for work location being opened. Visitors and COVID safely guidance prior to their visit will help where and who they need to report in to, any sign in/ out information, any https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review information provided to ensure it is 18. People information prior to Administrative What information needs to be included- site induction, fire confirmation/ who keeps confirmation record/ Contractors with compliance during their visit and avoid any COVID-19 procedures in place that must be adhered to. Review and amend risk assessments/ control up to date attending site an-employeesafety , COVID-19 instructions etc. who answers questions as a result of the surprises measures where needed Do risk assessments/ control measures need to be information being sent out. reviewed?

How is this provided to visitors/ contractors? Posters- Provision of information on arrival is required as further reassurance that the Monitor that the correct and most up to date Provision of Consider Initial Workforce split. i.e. group a, group b, prevent someone having to hand over information. Visitors and Visitors and Contractors should be provided with individual has received, read and understood the information and also information is going out to visitors and AfterReview agreed arrival length information of time, to review ensure how it is the up 19. People information whilst on Administrative and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home How are sign offs managed/ recorded? Contractors information once they arrive on site assures they have the most up to date information in case any changes/ contractors 50/50to date split has been working against anyone site and they then switch around the week after. More of the workforce could If there have been updates how are these pointed out to updates have been made. How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. the visitor? 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are Audit control measures put in place as a result of Control measures identified from risk assessment need to be implemented locationReview control can be measures.increased and those remote Visitors and givenWhere period required to provide risk assessments variety in needteam toworking include individuals who would prefer to return to work first. Consider different types of impairments- physical, visual, the risk assessment. 20. People Physically Impaired Administrative and where necessary agreed with individuals that they are applicable to. workingRequest canfeedback be decreased. from those utilising control Contractors employees with physical impairments hearing etc. measures

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (6)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. processes

Training under COVID-19 restrictions should be reviewed. Consider if classroom training can be delivered online and Monitor training compliance. Review how training is delivered. atWhat individuals size locations home. are best to open first- small/ medium/ Training records should be available to view and Classroom lead training sessions need to have an agreed max headcount. large? Consult employees and reps- engaging with staff stored in line with GDPR regulations. Headcount determined by risk assessment/ room size. CanLocations classroom that peoplebased training can walk/ be cycle/kept to drive one todesignated easily and and listening to concerns and ideas will help Include training as part of workplace audit. Review training delivery in line with COVID-19 Classrooms to be arranged with desks 2m apart. room?avoid public Does transportthe room requireshould be a deep considered? clean at the end of build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Spot check audits on employees to test their guidance.Health questionnaires would need to be If no desks required marking identify 2m distancing. theStand day? alone Does locations entry to to the be room opened need first- to morebe restricted? control over new ways of working are safe and beneficial to locationsIdentify training to return information to work first. for training under communicate the plan out to employees. knowledge. Reviewreviewed feedback prior to onindividuals training. going back to 21. People Training/ Meetings Training requirements AdministrativeEngineering/ Classrooms to be cleaned regularly. control measures. all areas of the workforce. 2. People Employee Return to workplace COVID-19 Record training room cleaning. Reviewthe workplace. training relevance. Administrative Limit the amount of classes in a day. Consider whatnomination PPE is required-of employees e.g. gloves,with training face masks. in COVID- Health questionnaires to be completed by those Audit cleaning and records. Review training content to ensure it is Where interaction is necessary limit this to an agreed number of people, 19 requirements to support in maintaining standards. returning to work and after a week of working at Request feedback from employees on training accurate and up to date. ensure PPE is available as well as hand sanitiser and antibacterial wipes. IfConsideration a sign off of anfor individuals all employees/ training workers/ is required contractors how is this an open location. delivery options. Where possible avoid group/ team activities unless activity can be carried implemented?arrive at site with Video an activecall with track a review and trace of task? app. Answers to out following 2m distancing rule. test questions sent off to team leader/ manager to review? Agree storage of records

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. used. Utilise any guidance on how to provide training for your industry sector. Any new or updated training should to be communicated out to the relevant Monitor changes to training and how they are employees. being received. Review effectiveness of different methods of Does your workplace have more than one sort of working Review all areas of training and how it is delivered, amount of interaction How best to update send/ receive updates from the open Monitor feedback on training. training and how these are being received by environment e.g. Warehouse with offices? Both these Types of training required for industry sector, job required and where amendments can be made to reduce or eliminate. location? Who are they best to report to? Monitor and Audit training compliance. employees. 22. People Training/ Meetings Training of workforce Administrative environments require different training and would require Consult employees and reps to obtain their role, tasks being carried out etc. Implement physical distancing as much as possible for- 'on the job training' Createthoughts 'clean on how down' best record to slowly for after introduce task the Review compliance scores. separateWho are concernsreviews. and issues raised to? Are there any and where supervision is required. cleaning-workforces monitor and areas that for these initial are consideration. being Review where distance learning/ online Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Full clean down and sanitisation procedure to be added to the end of tasks to completed.Create a process for employees to provide learning can be further implemented. possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ help prevent the possible transference of COVID-19 from one individual to Monitorfeedback and on locationaudit clean opening. downs and records 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative another if using the same work area/ equipment. 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be Review current number of First Aiders against risk assessments and company Whoreviewed? will carry out a review of stock? Where and how it is policy on First Aider requirements. stored? Monitor first aiders and the locations that Review COVID-19 guidance and any Review current first aid stock, including expiration dates. Who will be responsible for issuing stock? 23. People First Aid Provision of First Aid Administrative Provision of first aid to be assessed require them. additional recommendations on first aider Who has access to the first aid stock and where can more Monitor first aid equipment orders requirement and first aid provisions. Speak to First Aid equipment provider and assess stock levels and delivery be ordered? Consider Initial Workforce split. i.e. group a, group b, times etc. After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review Consider if there are alternative ways to get to the Review last 3 years accident/ incident opening hours? decide if split of people working at work GiveConsideration consideration given to to mixing potential the delaysgroups in after a Speakwhere todemands First Aid are trainer coming and from request within any the additional business guidance and if there that are can be hospital. Could another colleague drive the ill or injured Monitor accidents/ incidents being reported frequency rate against previous and current 24. People First Aid Emergency Services Administrative location can be increased and those remote givenemergency period service to provide response variety in team working providedindividuals to who First would Aiders prefer on what to returnto do if to there work are first. delays. person? If so what processes need to be followed to help that require first aid. headcounts. prevent possible contamination/ spread of COVID-19? working can be decreased.

Are current first aiders still comfortable carrying out their Review any First aiders who leave the role with possible risk of COVID-19? business and arrange cover. Engage and consult First Aid trainer and confirm if training has been updated Do you need to get more First Aiders trained? If so how is Monitor First Aiders requirements against Identify additional training / provision of information Review First Aid coverage for returning 25. People First Aid Training Administrative to include procedures on how to carry out first aid and limit chance of your first aid training provider carrying out training? What returning headcount. relating to COVID headcount. possible contamination or spread of COVID-19 measures are they taking to ensure guidance such as Monitor First Aiders training expiry dates Review upcoming requalification courses and physical distancing and regular hand washing/ sanitisation arrange course bookings. are being adhered to?

Disclaimer: UK governmental rules and decisions should always be followed carefully. People Measures (7)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal numberReview current of deliveries number being of Firereceived marshals/ - this wardensneeds to againstbe communic risk assessmentsated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace theand workforce.company policy on Fire marshal/ wardens requirements. processes Are current fire marshals/ wardens still comfortable Monitor Fire marshal/ warden requirements Review any fire marshal/ wardens who leave Speak to training provider and review any recommended additional training carrying out their role with possible risk of COVID-19? Fire Wardens/ Identify additional training / provision of information against returning headcount. the business and arrange cover. 26. People Training Administrative requirements Are additional fire wardens required? If so, how will Marshalls relating to COVID Monitor First marshal/ warden fire safety Review fire marshal/ warden coverage for Whattraining size be locations carried out? are best to open first- small/ medium/ training and update/ refresh needed returning headcount. Communicate all updated fire safety arrangements with fire marshals/ large? Consult employees and reps- engaging with staff wardens Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. arriveWho needs at site to with be consideredan active track as an and additional trace app. working Agreed arrangements, including details of identified risks and their control All workers should be considered when reviewing group? Agree storage of records measures, must be provided to the supplying agency prior to the what information, instruction and training is How will this information be communicated to the The agency, taking all reasonable safety commencement of any work activity. provided and to who. different groups of people? measures, should attend the workplace, review The agencies should ensure that it satisfies itself, that these arrangements Agency- whether on fixed or temporary Where the work will be carried out and physical distancing the arrangements and record date and time of Agency workers, Provision of are appropriate and will not put the worker at unnecessary risk. assignments, contractors consultants etc. need to be measures. visits.Monitor returning headcount against agreed contractors, information to AThis risk information assessment should will help be toshared determine again withheadcount the worker allowance as part ba ofsed any on Consider gradually opening areas of the workplace- where Review process of provision of information. 27. People Administrative included in the arrangements and provided the with Provision of training and information- to all parties and Regularlysquare footage contact work the locations-worker and to monitorensure it is As headcount increases risk assessment consultants and self additional working squareinduction footage training. of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculatethe same thelevel Square of details footage as permanent and identify staff safe if they how this is communicated. feedback.efficient and compliant. would need to be reviewed and amended. 3. People Employeeemployed Physicalgroups Distancing distancingRelevant information rule. should also be shared with anyone working on site- areas etc be closed off until headcount increases. Administrative headcountare carrying allowing out work for at 2m a work physical location. distancing Communication of the COVID-19 policy MonitorAudit to ensureinformation square being footage provided. is being used Square footage allowance needs to be Whereincluding square contractors, footage/ consultants 2m physical and distancing self employed. rule has been agreed/ marked These areas could then be considered with headcount They should also be consulted for their thoughts on PPE arrangements and how the worker will be provided Monitorcorrectly how and thisany closedinformation off areas is being are not provided. being reviewed based on risk assessment findings. out,Agreement this needs between to be amendedthe parties as for return Health of monitoringheadcount increases.and any occupational increase. any work arrangements in the same way employees with these, including replacement requirements. Auditused. for compliance. health specific arrangements. and reps are. Training and use of PPE.

How best to update send/ receive updates from the open location? Who are they best to report to? Consult employees and reps to obtain their thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any ConsiderConciliation who and requires Arbitration training Service and how(ACAS), you who can canlimit the concerns or issues been raised? slowly Administrative A risk assessment will help to determine type and British Standard of PPE 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. personsprovide impartialdealing with advice goods to assistin and employees out to potentially and limit Reviews carried out after each week of a new requirement. Monitor personsconcerns/ trained issues on raised. what PPE must be initially. possibleemployers spread where of there COVID-19. are potential disputes - Reviewwork location risk assessment being opened. regularly, if any PPE Provide instructions on what PPE must be worn when receiving goods in and worn when receiving or sending out goods. Develop and implement procedure for goods in and https://www.acas.org.uk/dealing-with-a-problem-raised-by- control measures have been found to be Personal Protective Provision for those out. AuditReview employees and amend on risk if they assessments/ are wearing control their PPE 28. People PPE/ Administrative out and required PPE- where required. Howan-employee will you ensure adequate levels of PPE stock are ineffective and when there are any changes Equipment (PPE) handling goods in/out Provide training on correct wear, fit, storage and disposal of PPE. andmeasures if it is beingwhere worn/ needed used correctly. available.Do risk assessments/ control measures need to be in guidance or legislation that a relevant to Provide details on how employees can replace PPE. Howreviewed? will employees order more PPE when required? the risk assessment. Limit employees dealing with goods in and out. Monitor PPE stock levels If PPE cannot be sourced will alternative arrangements be Applicable containers must be provided for disposal of PPE. made?

Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could Carry out risk assessment to determine type and British Standard of PPE How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. Are those who take public transport required to come it? Monitor if people are using their PPE. Review risk assessment regularly, if any PPE 5. People Employee Employees travelling to their place of work who requirement- where this has been agreed as required. Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review Is it beneficial to continue, where possible, to have them Audit employees on how they should wear, control measures have been found to be Personal Protective Travel of employees to require the use of public transport may have to use Provide instructions on what PPE must be worn when travelling to and from opening hours? decide if split of people working at work 29. People PPE/ Administrative Give consideration to mixing the groups after a where demands are coming from within the business and if there are work from home and lower risk of contamination and store and dispose of their PPE. ineffective and when there are any changes Equipment (PPE) and from work PPE or face masks. Consider support in purchase and work. location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. spread of COVID-19? Monitor PPE orders from employees. in guidance or legislation that are relevant to provision. Provide training on correct wear, fit, storage and disposal of PPE. working can be decreased. Monitor PPE stock the risk assessment. Provide details on how employees can replace PPE.

Risk assessment can help determine what type of screens to use and where they are needed. Review if screens are required. Is the installation of screens Consider installation protective screens for Arrangements on how screens are installed. Audit checks on usage of screens- being used in beneficial? Review COVID-19 guidance and if screens are Personal Protective PPE/ Administration/ employees exposed to customers/ visitors. Provide information and clear instructions to all staff expected to work with the right way. 30. People Protective Screens How will you get these installed? Who will they be installed necessary. Equipment (PPE) Engineering screens, both on how to use/interact with them, and the level of safety / risk Record cleaning. by? How quickly do they need to be installed? Do screens Continue to review if screens are needed. reduction they provide. Audit cleaning. need to be in place before a work location can open? Cleaning procedure to be written for screens.

Risk assessment will help to determine what type of PPE is required and the Review risk assessment regularly, if any PPE British Standards that need to be met. Itinerary of PPE provided to be kept- agree who control measures have been found to be Review PPE requirements i.e. face masks, visors, Provide PPE to first aiders and request they only use that particular PPE PPE provision 31. People First Aid PPE PPE/ Administrative keeps record. ineffective and when there are any changes gloves etc. when administering PPE. PPE stock Monitor PPE provision and orders in guidance or legislation that are relevant to Provide training on how and when to wear PPE, fit and disposal to First the risk assessment. Aiders.

Disclaimer: UK governmental rules and decisions should alwaysAgreement be on followedwhich employees, visitors carefully. and contractors are cons idered 'non essential'. Contractors who are deemed 'essential' must provide details on the Visits from employees, visitors and contractors measures they are taking to prevent possible contamination/ spread of should be stopped unless absolutely necessary. Which contractors are considered 'non essential' and why? Records to be kept of individuals allowed to be COVID-19. Can employees who have been deemed acceptable to on site (employees, visitors, contractors). Stop non - essential Contractors should where necessary arrive with adequate PPE, where this is Reviews lists of approved persons frequently 32. Premises Access and Hygiene Elimination return to site carry out any of the contractor services? Sign in sheet required and to be monitored. visitors not possible PPE should be provided. for changes. Amend as necessary. Would guidance and training be needed for any employees Audit spot checks on those working, visiting and Alternative arrangements should be made, or arrange to meet agreed who do take over these tasks? carrying out work at work location. day/time of day for visitors. Use applications to hold virtual meetings (Skype/ Microsoft Teams/ Zoom). Communication needs to go out to all employees to inform them of the agreed arrangement

Disposable utensils and Agree on where items must be ordered from. What items are required/ appropriate? Orders need to be monitored to ensure people Review requirement to provide disposable Eating Facilities and cups only alternatively Substitution/ Stock levels. Which supplier do you use? 33. Premises Agree on disposal utensils, cups etc. to be used. are not over using items. items. Rest Areas employees provide Administrative Amount required for headcount. What numbers are required for work location headcount? Audit to ensure correct disposal of used items their own Appropriate disposal option- recycling where possible. How often can stock be replenished?

Communication to be sent out to all employees. How will you encourage employees to bring in their own Employees should be encouraged to bring food and Signs/ Posters food/ drink? Eating Facilities and Substitution/ drink from home, rather than having to leave the Monitor cleaning/ sanitising stock. Review possible food delivery options in the 34. Premises Food substitutions Cleaning/ sanitising equipment provided at building entrance to clean items Could you promote lunch ideas? Rest Areas Administrative workplace and possibly come into contact with nearby area. that have been purchased and are being brought into the building. Some sort of reward for those who bring in their own COVID-19 Consider arranging packaged meals instead of requiring a canteen service. lunch/ food/ drinks?

Is it possible for doors to remain open? If doors can remain open it limits the need to touch them to touch- door Is it safe for doors to stay open? Review need for doors to remain open and if Where possible, doors should remain open during frames, handles, push buttons etc. 35. Premises Access and Hygiene Doors remain open Engineering Is additional security needed? Audit spot check on doors remaining open doors remaining open are causing any operational hours This needs to be communicated out too all workforce and signage needs to What about fire procedures/ fire doors? problems (safety, security, drafts/ cold) be in place to advise people not to close the door.

A risk assessment will determine agreed working areas, that meet with the 2m physical distancing guidelines. What areas of the work location are needed initially? Can Review risk assessment regularly, if any Monitor headcount against agreed square 2m signage and demarcation should be used to indicate agreed areas. you gradually open working/ welfare facilities? agreed control measures have been found to Engineering/ Review square footage or meterage of working footage. 36. Premises Environment Physical Distancing Areas will need to increase as return of headcount increases. How are you best to instruct people which areas they can be ineffective and when there are any Administrative areas in order to apply 2m physical distancing rule Audit agreed type of demarcation- e.g. tape All areas, including; work space, meeting rooms, rest areas, toilets, car parks, and cannot use? changes in guidance or legislation that a markings- audit condition and current state. loading bays, delivery areas, controlled and restricted areas must form part relevant to the risk assessment. of the review if they are required during the return to work phasing. Premises Measures (1)

Risk assessment will help to determine what type of PPE is required and the Review risk assessment regularly, if any PPE British Standards that need to be met. Itinerary of PPE provided to be kept- agree who control measures have been found to be Review PPE requirements i.e. face masks, visors, Provide PPE to first aiders and request they only use that particular PPE PPE provision 31. People First Aid PPE PPE/ Administrative keeps record. ineffective and when there are any changes gloves etc. when administering PPE. PPE stock Monitor PPE provision and orders in guidance or legislation that are relevant to Provide training on how and when to wear PPE, fit and disposal to First the risk assessment. Aiders.

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. processes Agreement on which employees, visitors and contractors are considered 'non essential'. Contractors who are deemed 'essential' must provide details on the Visits from employees, visitors and contractors measures they are taking to prevent possible contamination/ spread of What size locations are best to open first- small/ medium/ should be stopped unless absolutely necessary. Which contractors are considered 'non essential' and why? Records to be kept of individuals allowed to be COVID-19. large? Consult employees and reps- engaging with staff Can employees who have been deemed acceptable to on site (employees, visitors, contractors). Stop non - essential Contractors should where necessary arrive with adequate PPE, where this is Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help Reviews lists of approved persons frequently 32. Premises Access and Hygiene Elimination return to site carry out any of the contractor services? Sign in sheet required and to be monitored. visitors not possible PPE should be provided. avoid public transport should be considered? build staff confidence that the return to work / for changes. Amend as necessary. Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Would guidance and training be needed for any employees Audit spot checks on those working, visiting and Health questionnaires would need to be Alternative arrangements should be made, or arrange to meet agreed Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. who do take over these tasks? carrying out work at work location. reviewed prior to individuals going back to Engineering/ day/time of day for visitors. control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Use applications to hold virtual meetings (Skype/ Microsoft Teams/ Zoom). Consider nomination of employees with training in COVID- Health questionnaires to be completed by those Communication needs to go out to all employees to inform them of the 19 requirements to support in maintaining standards. returning to work and after a week of working at agreed arrangement Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

Disposable utensils and Agree on where items must be ordered from. What items are required/ appropriate? Orders need to be monitored to ensure people Review requirement to provide disposable Eating Facilities and cups only alternatively Substitution/ Stock levels. Which supplier do you use? 33. Premises Agree on disposal utensils, cups etc. to be used. Monitorare not over returning using headcountitems. against agreed items. Rest Areas employees provide Administrative AAmount risk assessment required forwill headcount. help to determine headcount allowance based on ConsiderWhat numbers gradually are openingrequired areas for work of the location workplace- headcount? where squareAudit to footage ensure work correct locations- disposal to of ensure used items it is As headcount increases risk assessment their own squareAppropriate footage disposal of work option- locations recycling to ensure where compliance possible. with 2m physical possible-How often can can certain stock meetingbe replenished? rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out,Communication this needs to to be be amended sent out asto returnall employees. of headcount increases. increase.How will you encourage employees to bring in their own Employees should be encouraged to bring food and used. Signs/ Posters food/ drink? Eating Facilities and Substitution/ drink from home, rather than having to leave the Monitor cleaning/ sanitising stock. Review possible food delivery options in the 34. Premises Food substitutions Cleaning/ sanitising equipment provided at building entrance to clean items Could you promote lunch ideas? Rest Areas Administrative workplace and possibly come into contact with nearby area. that have been purchased and are being brought into the building. Some sort of reward for those who bring in their own COVID-19 Consider arranging packaged meals instead of requiring a canteen service. Howlunch/ best food/ to update drinks? send/ receive updates from the open location? Who are they best to report to? Consult employees and reps to obtain their thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any Is it possible for doors to remain open? workforces and areas for initial consideration. Consider gradual opening of locations- where If doors can remain open it limits the need to touch them to touch- door occurring themes of concerns or issues being raised? Full review of return to work carried out after Is it safe for doors to stay open? Create a process for employees to provide Review need for doors to remain open and if possibleWhere possible, open a selection doors should of locations remain onopen week during 1, Locationsframes, handles, that open push first buttons should etc. be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any 35. Premises Access and HygieneIntroduce Doors remain workforce open EngineeringEngineering/ Is additional security needed? feedbackAudit spot on check location on doors opening. remaining open doors remaining open are causing any 4. People Employee reviewoperational week hours 2. Second set of locations to open week office/This needs health to beand communicated safety and facilities out too teams all workforce feedback andon thei signager return, needs any to Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative What about fire procedures/ fire doors? problems (safety, security, drafts/ cold) 3 and so on. Consider Country wide low risk areas concernsbe in place or to issues advise they people need not to raise.to close the door. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be reviewed? A risk assessment will determine agreed working areas, that meet with the 2m physical distancing guidelines. What areas of the work location are needed initially? Can Review risk assessment regularly, if any Monitor headcount against agreed square 2m signage and demarcation should be used to indicate agreed areas. you gradually open working/ welfare facilities? agreed control measures have been found to Engineering/ Review square footage or meterage of working footage. 36. Premises Environment Physical Distancing Areas will need to increase as return of headcount increases. How are you best to instruct people which areas they can be ineffective and when there are any Administrative areas in order to apply 2m physical distancing rule Audit agreed type of demarcation- e.g. tape All areas, including; work space, meeting rooms, rest areas, toilets, car parks, and cannot use? changes in guidance or legislation that a Consider Initial Workforce split. i.e. group a, group b, markings- audit condition and current state. loading bays, delivery areas, controlled and restricted areas must form part Afterrelevant agreed to the length risk assessment.of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home of the review if they are required during the return to work phasing. 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (2)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination WhatConsider happens how you to employees will mark out who areas- ignore tape guidance? or stickers, delivery processes. Contractors deliveries deliveries into the workplace the workforce. lighting, physical barriers etc. processesMonitor usage of demarcation choice(s). Review demarcation choice. Is more than 1 type of demarcation needed? Monitor areas of the workplace that are opening Engineering/ All areas of the workplace that are in use should be Marking out areas of 2m spacing will help employees, visitors and Review areas that require demarcation, if 37. Premises Environment Demarcation of areas Is it suitable for the environment? and the demarcation requirement for any areas Administrative considered for demarcation. contractors at workplace adhere to physical distancing guidelines additional areas require demarcation that Is it easily visible? in use. What size locations are best to open first- small/ medium/ were not initially included. Is it long lasting? Will it need replacing? Auditing to ensure Audit condition of demarcation choice. large? Consult employees and reps- engaging with staff it is still in good condition? Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace Desks should be positioned 2m apart to help users comply with the physical the workplace. Administrative ConsiderIf desks need nomination to be moved of employees who will withcarry training this out? in IsCOVID- Health questionnaires to be completed by those distancing guidance. 19manual requirements handling torequired support for in individuals maintaining moving standards. furniture? returning to work and after a week of working at Where banks of desks are in use agree which desks should be used and ConsiderationDo agreed areas for need all employees/ to be marked workers/ out to contractorsavoid people an open location. All work areas and environments need to be risk which are out of use to keep to a 2m distance to the side and to the front arrivemoving at furniture? site with an active track and trace app. Monitor items are staying in the positions they Spacing for work Engineering/ assessed to determine if/ where 2m physical and rear of the person. Review desk requirements against returning 38. Premises Environment Where work cannot be carried out without physical Agreehave been storage placed of records in. locations Administrative distancing needs/ can to be implemented to be (e.g. Where possible, avoid working face to face, adopt side by side or back to headcount distancing- clear signage should be considered along with Desks should be spaced 2m apart) back positioning. face coverings. If not possible, physical barriers or screens should be utilised. For tasks that require team work, consider a pairing system of the same individuals. Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. Risk Assessments will determine agreed headcount allowed to use rest area used. If you are encouraging people to bring food/ drinks from at one time. Rest facilities should be arranged with 2m home is it best to have microwave, tea and coffee making If shared food/ drink making facilities cannot be removed approved PPE and/ Review risk assessment in line with returning demarcation. facilities available to further encourage this? Monitor usage of rest facilities. Engineering/ or cleaning/ sanitising equipment should be made available. headcount. 39. Premises Environment Rest Facilities Shared food and drink services such as tea/coffee HowAre extra best cleaning/to update PPE send/ stocks receive needed updates for rest from areas? the open Audits to make sure people are using rest Administrative If there is not enough room in designated break area outside space, where Review control measures are still effective. making facilities, microwaves, vending machines etc. location?Consider openingWho are up they other best areas to report for manage to? 2m distancing facilities on agreed break periods. available could be used. Consult employees and reps to obtain their Review rest facility requirements. should be removed/ isolated as much as possible. for break areas. Disclaimer: UK governmental rules and decisions should always be followed carefully. thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative How are breaks and lunch best staggered for your work Monitor break and lunch times in line with 3Staggered and so on. break Consider times Country help with wide compliance low risk areas of concerns or issues they need to raise. provide impartial advice to assist employees and ReviewsReview risk carried assessment out after in each line withweek returning of a new Staggered Break/ Engineering/ Risk Assessment will determine agreed headcounts for break / lunch times. industry? Monitoropening andconcerns/ closing issues time ofraised. the business/ shift 40. Premises Environment initially.headcount allowed in rest areas at one time. employers where there are potential disputes - workheadcount. location being opened. Lunch times Administrative Agreed break and lunch times need to be communicated out to employees https://www.acas.org.uk/dealing-with-a-problem-raised-by-Consider break/ lunch times in line with start and finish patterns and if they are appropriate. Review and amend risk assessments/ control an-employeetimes if shifts are staggered. Audit compliance. measures where needed Do risk assessments/ control measures need to be reviewed? Risk assessment and review of square footage of toilet facilities will determine headcount allowed in the toilet at one time. Monitor usage of toilet's. If single use is agreed do you need something to identify One in one out system may need to be enforced to abide by the 2m guidance Record/ check list of cleaning to be completed Review risk assessment in line with return Consideration for single occupancy or limit number when toilet facilities are in use? so people do not need to pass each other as they enter and leave the throughout the day. headcount. Engineering/ Considerof users depending Initial Workforce on 2m physicalsplit. i.e. distancinggroup a, group b, If cleaning is increased in the toilet areas? Timings will 41. Premises Environment Toilet Facilities facilities. Audit records. AfterReview agreed toilet length facility of requirements time, review with how the Administrative andguidance. alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home need to be planned. If toilet facilities are large enough for multiple occupancy (whilst adhering to Audit quality of cleaning being carried out in 50/50returning split headcount. has been working against anyone and they then switch around the week after. More of the workforce could Collection/ cleaning etc. will need to be arranged if 2m physical distancing guidance) demarcation and guidance will be required. How do you split your workforce? toilet facilities. who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. portable toilets are ordered. 5. People Employee Additional toilet's ordered where necessary and where possible (e.g. Would Supervisor/ Manager levels be required for all CreateMonitor work any rotaissues to or manage concerns split raised. of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review portable toilets) opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Where air filtration systems are in place these could be reviewed as part of Who will carry out servicing? Review maintenance schedule to ensure it is the 'before re-opening' workplace risk assessment. Ensure there is balance Does maintenance need to be increased? Monitor air filtration maintenance and service suitable. Engineering/ between fresh air and air filtration for all on site. How will workforce get access to fresh air? 42. Premises Environment Air filtration Air filtration systems or access to fresh air records. Review servicing of air filtration systems as Administrative The air system will require servicing and maintenance. Are safe outside areas available? Audit records. headcount returns and additional parts of If air filtration systems are not in place workforce should have access to fresh Does 2m physical distancing demarcation need to be work site reopen. air. identified for outside location?

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (3)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. processes

Risk assessment will help to determine headcount allowance based on square footage of changing areas to ensure compliance with 2m physical Consider keeping changing areas locked/ out of bounds distancing rule. What size locations are best to open first- small/ medium/ apart from agreed opening times. Monitor usage of changing areas. Demarcation should be used to identify areas of 2m distances. large? Consult employees and reps- engaging with staff If lockers are in use are additional ones required to Audit changing areas. Review changing areas in line with returning Access to changing areas should be in line with shift patterns where these Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help Engineering/ Consider calculating the square footage and identify increase spacing? Record cleaning. headcount. 43. Premises Environment Changing areas have been adopted. avoid public transport should be considered? build staff confidence that the return to work / Administrative safeConsider headcount workplace allowing locations- for 2m less physical populated distancing A risk assessment of each location will assist in draft a re-opening plan Consider time allowance for cleaning . Monitor cleaning. ReviewHealth questionnaires changing room would access need times to as be Access times need to be communicated out to workforce. Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. Cleaning stock. Audit cleaning. workforcereviewed prior return. to individuals going back to Engineering/ Cleaning and sanitising of area should be carried out prior to and after each control measures. all areas of the workforce. 2. People Employee Return to workplace PPE stock. Monitor cleaning and PPE stocks. the workplace. Administrative agreed time slot. Consider nomination of employees with training in COVID- Health questionnaires to be completed by those Applicable waste disposal made available for used PPE and cleaning waste. 19 requirements to support in maintaining standards. returning to work and after a week of working at Replacement PPE to be stocked in changing areas. Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

As an alternative to closing off meeting rooms or reducing the number in If a meeting room is used for sole occupancy is this Monitor room usage. Review risk assessment in line with returning use, they could undergo a risk assessment to determine headcount restricted to one individual at all times? Monitor bookingreturning system. headcount against agreed headcount and COVID-19 guidance. A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where allowance. What booking system is best to use? Monitorsquare footage cleaning work of rooms. locations- to ensure it is ReviewAs headcount the amount increases of meeting risk assessment rooms that square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe Smaller meeting rooms could be used as a sole occupancy office. Who is responsible for cleaning the rooms? Monitorefficient cleaningand compliant. records. havewould been need agreed to be reviewedand if they and are amended. still needed, 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Medium rooms- for 1 to 1 meetings. PPE and cleaning/ sanitisation stock to be reviewed. Audit cleaningto ensure records. square footage is being used ifSquare this could footage decrease allowance or needs needs to todecrease. be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount Larger rooms- for small group meetings. Would additional rooms need to open for returning Spotcorrectly check and audit any on closed conditions off areas of theare roomsnot being and Reviewreviewed booking based system.on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. Booking system would be utilise and a 10 minute window to allow clean headcount howused. they are being used/ if they are still down and vacating the room should be included. required Any meetings rooms in use would need to be scheduled into the cleaning rotas. Meeting rooms could be used as additional office Cleaning record to be kept. How best to update send/ receive updates from the open Meeting rooms- Engineering/ PPE and sensitisation needs to be provided in each meeting room. location? Who are they best to report to? 44. Premises Training/ Meetings space. Process to decided on how best to use the Consult employees and reps to obtain their Additional usage Administrative All details need to be communicated out to employees. meeting rooms to be developed an implemented. thoughts on how best to slowly introduce the Meeting rooms should be restricted apart from their agreed usage (e.g. Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where people should be encouraged not to use a meeting room to make a quick occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, phoneLocations call). that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be reviewed? A risk assessment should be carried out on smoking area, in line with COVID- If necessary additional areas could be considered to Monitor usage and condition of smoking area. Review risk assessment and smoking area 19 guidance. increase size of smoking area. Monitor cleaning. square footage, in line with returning Headcount allowance determined from risk assessment. Smokers could be given agreed time slots of when they can Monitor cleaning records. headcount and COVID-19 guidance. Demarcation of 2m physical distance areas to be identified. use the smoking area to control the number of people in Audit cleaning, cleaning records and spot check Consider Initial Workforce split. i.e. group a, group b, Signage to indicate allowed headcount. the smoking area at one time. to make sure the area is being used correctly. After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home Additional cleaning to be carried out and recorded. Do you need to know how many of the returning Monitor PPE and cleaning stock. 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could PPE and sanitisation station to be set up at entrance and exit of smoking headcountHow do you smoke? split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee area. Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review Applicable waste disposal made available for cleaning and PPE waste opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are Look to assign those that are allowed to use the area- this would assist with location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. Engineering/ any 'tracing' requirements and assist with the compliance of headcount working can be decreased. 45. Premises Multi use areas Smoking area Where necessary review assigned smoking areas Administrative allowance. If possible, restrict access unless assigned. Process needs to be communicated out to all employees.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (4)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls AConsider risk assessment restricting should personal be carried deliveries out intoon multi the workplace faith space, to iminimisen line with Consider the amount of returning headcount that require Monitor usage of multi faith space. Review risk assessment and multi faith space How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal COVID-19number of guidance. deliveries being received - this needs to be communicated out to the use of the multi faith room. Monitor cleaning.workforce compliance to delivery square footage, availability and requirement 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace Headcountthe workforce. allowance determined from risk assessment. If necessary and where available utilise other rooms/ work Monitorprocesses cleaning records. in line with returning headcount and COVID- Demarcation of 2m physical distance areas to be identified. areas. Audit cleaning, cleaning records and spot check 19 guidance. Signage to indicate allowed headcount. Consult those that utilise the rooms and factors that should to make sure the area is being used correctly. Indication required on when the room is busy/ occupied- preferably a 'no be considered (e.g. access, position, room set up etc.) Monitor PPE and cleaning stock. touch' system. ConsiderWhat size break locations times are and best the to times open in first- which small/ people medium/ need Additional cleaning to be carried out and recorded. tolarge? use the room. Consult employees and reps- engaging with staff PPE and sanitisation station to be set up at entrance and exit of multi faith Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated space.A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. Applicablecommunicate waste the disposal plan out made to employees. available for cleaning and PPE waste reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 46.2. People Premises EmployeeMulti use areas Return Multi to faith workplace space Where necessary review multi faith space and usage Look to assign those that are allowed to use the area- this would assist with the workplace. Administrative any 'tracing' requirements and assist with the compliance of headcount Consider nomination of employees with training in COVID- Health questionnaires to be completed by those allowance. Where possible, restrict access unless assigned. 19 requirements to support in maintaining standards. returning to work and after a week of working at Process needs to be communicated out to all employees. Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be AWhere risk assessment square footage/ should 2m be physical carried outdistancing on 'private rule room',has been in lagreine withed/ markedCOVID- ConsiderThese areas the could amount then of be returning considered headcount with headcount that require Review risk assessment and 'private room' correctly and any closed off areas are not being reviewed based on risk assessment findings. 19out, guidance- this needs if ato room be amended is available. as return of headcount increases. theincrease. use of a 'private room'. square footage, availability and requirement Headcount allowance determined from risk assessment. If necessary and where available utilise other rooms/ work used. in line with returning headcount and COVID- Demarcation of 2m physical distance areas to be identified. areas. 19 guidance. Signage to indicate allowed headcount. Consider break times and the times in which people need Indication required on when the room is busy/ occupied- preferably a 'no to use the room. How best to update send/ receive updates from the open touch' system. location? Who are they best to report to? Additional cleaning to be carried out and recorded. MonitorConsult employees usage and requirementand reps to obtain for 'private their PPE and sanitisation station to be set up at entrance and exit of 'private thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any room'. room'. workforces and areas for initial consideration. ItConsider is good gradual practice opening for employers of locations- to provide where a occurring themes of concerns or issues being raised? Monitor cleaning. Full review of return to work carried out after Applicable waste disposal made available for cleaning and PPE waste Create a process for employees to provide private,possible healthyopen a selectionand safe environmentof locations on for week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, Monitor cleaning records. first week- has it been successful? Have any IntroducePrivate workforce room for Engineering/ Look to assign those that are allowed to use the area- this would assist with feedback on location opening. 47.4. People Premises EmployeeMulti use areas breastfeedingreview week 2. mothers Second toset express of locations and store to open milk. week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can Audit cleaning, cleaning records and spot check concerns or issues been raised? slowlynursing mothers Administrative any 'tracing' requirements and assist with the compliance of headcount (Toilets3 and so are on. not Consider deemed Country suitable). wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and how to make sure the area is being used Reviews carried out after each week of a new allowance. Where possible, restrict access unless assigned. Monitor concerns/ issues raised. initially. employers where there are potential disputes - correctly. work location being opened. Process needs to be communicated out to all employees. https://www.acas.org.uk/dealing-with-a-problem-raised-by-Monitor PPE and cleaning stock. Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be reviewed?

Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the Multiple employees Whereand alternate possible attendance. hot desking should be avoided. DiscussConsider arrangements 50% of the workforce with employees return toand work reps locations, on where 50% hot stadeskiy atng home can be Consider if employees can be paired or work in teams to Monitor agreed hot desking arrangements to Review desk/ work space in line with 50/50 split has been working against anyone avoided.and they then switch around the week after. More of the workforce could rotate using the same desk/ work space. ensure compliance. returning headcount and where additional using a single If feasible, returning employees could be How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, Ifthen hot gradually desking cannot be reintroduced. be avoided then cleaning and sanitisation provision You may want to keep a record of who is using a particular Audit spot checks on arrangements. areas are or are not required. 5. People Employee physical work station provided with assigned desk spaces. Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. shouldSpeak to be employees provided. and reps on how best to split out the workfo rce, review desk to help with possible 'tracing' of COVID-19. Monitor cleaning. or surface during opening hours? decide if split of people working at work Give consideration to mixing the groups after a Informationwhere demands and areinstructions coming from could within be provided the business to advise and users if there of theare desk/ Consider keeping a record of when a desk has last been Monitor PPE and cleaning stock levels. different time location can be increased and those remote given period to provide variety in team working workindividuals are on who how would best to prefer clean/ to sanitisereturn to the work area, first. which products to us on cleaned/ sanitised. If records are kept these need to be monitored periods working can be decreased. which items etc. Consider cleaning provision. and audited. Engineering/ Applicable waste disposal to be provided for cleaning waste. Possible PPE provision. 48. Premises Hot desking Administrative

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (5)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Employees could assist with cleaning and ConsiderInformation, restricting instructions personal and deliveriestraining would into the need workplace to be provide to minimised if Consider employees and if they will be happy to assist Monitor employee feedback. Review agreed arrangements. How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Considersanitisation arrangements of desk/ work for spaces. employees personal numberemployees of deliveriesare being beingrequested received to assist - this in needs cleaning to be of communicdesk/ workated surfaces. out to Monitor workforcecleaning. compliance to delivery Review areas that require cleaning and 1. People Elimination Whatwith thishappens task? to employees who ignore guidance? delivery processes. Contractors deliveries deliveriesConsult and into discuss the workplace with employees and reps. theAgreed workforce. appropriate cleaning products for areas that require cleaning. Request feedback and thoughts on this possible processesMonitor cleaning stock. sanitisation in line with returning headcount. If PPE is required in the use of cleaning products this should be request. Monitor PPE stock (is used). communicated and provided to employees. Consider cleaning product type, stock, availability, Applicable waste disposal for cleaning products and any PPE that has been Provision of Engineering/ Whatstorage size etc. locations are best to open first- small/ medium/ 49. Premises Employee Cleaning deemed as required for the cleaning task. information Administrative large?Consider availability of data hazard sheets for chosen Consult employees and reps- engaging with staff Locationscleaning products.that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Consider PPE- if required, what type, stock and Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. provision reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Where possible appoint access and egress marshals Arrangements to be monitored continually Review policy arrangements on a regular Consideration for all employees/ workers/ contractors an open location. particularly in the initial phases of return to work. during early return to work to ensure workers basis to ensure compliance and effectiveness. arrive at site with an active track and trace app. Look to provide touch free hand sanitiser near each lift understand the arrangements/ policy. Review lift access requirements in line with Agree storage of records entrance. Monitor cleaning. returning headcount Assess cleaning protocols to ensure buttons, handrails, lift Monitor cleaning records. Evaluate use of lift and minimise occupancy levels. Where possible limit to 1 car walls, doors and other surfaces, are cleaned/ sanitised Audit use of lifts. person per car. regularly- records of cleaning to be completed. Consider appropriate display signage to remind users of the Monitor returning headcount against agreed AAll risk active assessment lifts should will be help reviewed to determine as part headcount of the evaluation. allowance based on Consider gradually opening areas of the workplace- where lift to wash their hands at the earliest point after use of lift. square footage work locations- to ensure it is As headcount increases risk assessment squareDemarcation footage required of work around locations lift tolobby/ ensure entrance compliance and inside with 2mthe p lifthysical car to possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancingensure 2m rule.physical distancing compliance. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Engineering/ Reduce maximum capacity of lift where possible and WhereIntroduce square directional footage/ signage 2m physical within distancinglift lobbies ruleif other has meanbeen agres of traveled/ marked These areas could then be considered with headcount 50. Premises Access Use of lifts correctly and any closed off areas are not being reviewed based on risk assessment findings. Administrative encourage use of stairs. out,between this needs floors toare be available amended therefore as return avoiding of headcount the use increases. of lifts. increase. Consult employees and reps on employees who require access to the lifts- used. e.g. people with physical impairments. All lifts to be included in cleaning schedule. Provide instruction/ information on lift use and safety measures to reduce How best to update send/ receive updates from the open risk of infection- communicate out to employees. location? Who are they best to report to? Consult employees and reps to obtain their thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control Communication should be provided to employees and any visitors and an-employeeIs it possible to separate out entry and exit points? contractors visiting the building. How do you ensure people do not enter or exit where they measuresMonitor people where entering/ needed exiting the building to Do risk assessments/ control measures need to be Review entry and exit points- how they are Limiting entry and exit points helps avoid unnecessary interaction between are not supposed to? ensure they are following agreed processes. reviewed? being used. Any activities being carried out at Staggered opening/ Engineering/ those and those exiting the building. How do you ensure entry/ exit points remain safe? Audit on entry/ exit points if they are working 51. Premises Access and Hygiene Where possible use one entry and one exit point these points. close times Administrative If staggered shifts and breaks have been agreed review when entry and exit Should entry and exit points be manned to assist people? efficiently. Review opening and closing times in line with points are most likely to be busy and procedures to support this. Do additional entry/ exit points need to be utilised? Monitor the staggered opening/ closing times to split shifts and as headcount return increases. Signage/ Posters and directional arrows should be visible and entry and exit avoid overcrowding. Consider Initial Workforce split. i.e. group a, group b, points to help people comply to procedures. After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review openingConsider hours? site access for your industry? Do you have decide if split of people working at work Give consideration to mixing the groups after a whereAlternative demands entrance are coming could be from used. within If this the is notbusiness possible and a if o therene way are system multiple areas of access? Access for different areas of your Review site access to Current entrance may not allow 2m physical Audit entrance for compliance. location can be increased and those remote Engineering/ given period to provide variety in team working individualsshould be implemented who would prefer that instructs to return only to work one personfirst. is allowed through work location e.g. access for office workers could differ Review agreed arrangements and if they are 52. Premises Access and Hygiene enable physical distancing requirements. Monitor systems agreed in line with returning working can be decreased. Administrative entrance at a time. from access to delivery drivers. effective. distancing headcount. A stop and go system may need to be implemented. How is this communicated to employees, visitors and contractors?

What are the best type of signage and posters options for Audit traffic routes and their condition. Consider implementing clear directional and Where possible introduce a one way system so individuals can avoid the Review processes to ensure they are effective Provide signage and Engineering/ your industry and work environment? Audit signage/ posters. 53. Premises Access and Hygiene distancing signage - on floors and on walls. need to pass one another, especially where areas cannot meet the 2m and will continue to work for returning floor markings Administrative How will these be communicated/ highlighted to Monitor condition of signage/ posters. physical distancing guideline (e.g. corridors, doorways) headcount. employees, visitors and contractors? Monitor compliance.

In order to comply with physical distancing, items may need to be removed- Apply physical Consider how rest facilities are best arranged. such as; tables and chairs to offer more spacing options. Monitor compliance. Review items in the rest facilities (chairs, Eating Facilities and distancing which may Engineering/ Tables, chairs, sofa's etc. to have demarcation Consider keeping rest facility furniture simple and wipe 54. Premises Demarcation for items should be considered. tables etc.) and if they are appropriate for Rest Areas require decreasing Administrative identifying 2m apart- where possible clean where possible. Demarcation for any potential queues need to be applied. returning headcount. tables Consider demarcation choice appropriate for these areas.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (6)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace theAs part workforce. of the back to work arrangements a risk assessment will be required processes before opperational tasks can commence. The assessment should include Review risk assessments as part of annual existing risk assessments and policies. Who will carry out the risk assessment? Monitor new/ updated control measures. review, if there are any accidents or The risk assessment will highlight any control measures require to be in place How will control measures be implemented? Who will Audit control measures. Risk assessments for all work sites and all work What size locations are best to open first- small/ medium/ incidents, updates, changes or amendments- 55. Premises Environment Before re-opening Administrative prior to the arrival of workforce. ensure they are put in place and operational prior to return Record inductions- agree storage and follow areas. Consider COVID-19 guidance. be they organisational or government led to These control measures will need to be communicated out to the workforce, large?of headcount? ConsultGDPR. employees and reps- engaging with staff ensure they are up to date and as accurate as preferably before they arrive on site if possible. LocationsHow will details that people be communicated can walk/ cycle/ out driveto the to workforce? easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / possible. Consider workplace locations- less populated AWhere risk assessment required everyone of each locationshould undergo will assist a newin draft site a induction re-opening tha plant Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicatehighlights any thechanges. plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records Information should refer to site instructions and COVID-19 procedures.

Information needs to comply with H&S colour standards and disability Consider audience for information. Monitor how and where information is Review signage requirement and if additional accessibility standards. Consider if information needs to be available in different Monitordisplayed. returning headcount against agreed Information should be clear, visible and up to date A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where signage is needed. 56. Premises Environment Display Information Administrative Red- depicting prohibited behaviours (No mobile phones) formats, languages etc. squareAudit information footage work being locations- displayed to ensureas part itof is As headcount increases risk assessment for any employees, visitors or contractors on site. square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Review information to ensure it is up to date Engineering/ Calculate the Square footage and identify safe Yellow or Amber- depict warning signs (Mind the step) Consider size of signs, frequency and placement. efficientworkplace and review. compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. and accurate. Administrative headcount allowing for 2m physical distancing Blue- depict instructions, behaviours, procedures that are mandatory (PPE Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount must be worn) correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. Green- provide information which highlights safety (Fire exit) used.

How best to update send/ receive updates from the open location? Who are they best to report to? Signage and posters should remind people of COVID-19 guidelines- both Consult employees and reps to obtain their generic and site specific. thoughts on how best to slowly introduce the Review signage requirement and if additional WhoConsider are concernsaudience. and issues raised to? Are there any Monitor signs condition and placement. Consider developing and implementing Signage/ Signage should be clear, visible, up to date and relevant to location. workforces and areas for initial consideration. signage is needed. 57. Premises Environment Signage/ Posters Administrative Consider gradual opening of locations- where occurringConsider size, themes placement of concerns etc.. or issues being raised? Audit signs as part of workplace audit Full review of return to work carried out after Posters All work sites should have displayed the government 'Staying COIVD-19 Create a process for employees to provide Review information to ensure it is up to date possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ secure' poster feedback on location opening. and accurate. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be Communicate agreed process with employees. reviewed? Where possible drivers should remain in their vehicle and workplace personnel should retrieve items. Is delivery of goods in and out an important part of your If this is not possible, drivers should place delivery items in designated areas industry/ workplace? Monitor deliveries coming into the workplace. and then return to their vehicle to avoid interaction and ensure physical Who do you receive delivers from? Monitor PPE and cleaning stock. Review implemented system for delivery Delivery drivers to have Consider Initial Workforce split. i.e. group a, group b, distancing between driver and individual receiving the deliveries. Which deliveries, if any, can be restricted for the time Audit delivery area for compliance. drivers. After agreed length of time, review how the 58. Premises Access and Hygiene appointments and stay Administrativeand Develop alternate and implement attendance. system for delivery drivers ConsiderDemarcation 50% of of area the workforcefor delivery return required. to work locations, 50% stay at home being? Request feedback from employees using Review feedback from those working in the 50/50 split has been working against anyone in vehicle andDelivery they drivers then switch should around be provided the week with after. information More of ofthe process workfor priorce could to Where are deliveries received/ sent from? Does this area delivery area. delivery area and the ease of collecting/ How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, thendelivery. gradually be reintroduced. required demarcation to instruct where the 2m physical sending deliveries. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak PPE/ cleaning to employees sanitising and products reps on how should best be to made split available out the workfo to r eceive/ rce, review distancing is? opening hours? decide if split of people working at work Give consideration to mixing the groups after a wherecollect demandsgoods. are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individualsCleaning products who would to be prefer made to available return to for work delivery first. area. Applicable waste disposal made available for used PPE and cleaning waste working can be decreased.

Where possible, cleaning activities should take place at quieter times in the Consider requirement for deep clean at the end of each day. Record of cleaning Review risk assessment and agreed working day/ end of the week. Cleaning and Increased cleaning Review cleaning and hygiene arrangements with Cleaning rota could be developed, agreed and implemented. Monitor cleaning headcount and how cleaning staff could 59. Premises Administrative Consider how cleaning will take place if during working Hygiene schedule cleaning supplier. Cleaning supplier to provide details of steps they are taking to prevent Audit Records effect this. hours. possible contamination/ spread of COVID-19. Audit cleaning procedures Review cleaning quality. Consider how cleaning staff will affect headcount on site. Provision of stock (if applicable)

Disclaimer: UK governmental rules and decisions should always be followed carefully. Premises Measures (7)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls ConsiderWhere possible, restricting sanitisation personal activitiesdeliveries should into the take workplace place at toqu minimiseieter times in How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal numberthe day. of deliveries being received - this needs to be communicated out to MonitorRecord of workforce sanitisation. compliance to delivery 1. People Elimination Sanitisation arrangements should be agreed with WhatConsider happens if sanitisation to employees is required who ignore on top guidance? of cleaning or if delivery processes. Contractors deliveries deliveries into the workplace theSanitising workforce. rota could be developed, agreed and implemented. processesMonitor sanitisation. Cleaning and Regular sanitisation of the cleaning supplier along with frequency of cleaning included sanitisation. Review sanitisation requirements in line with 60. Premises Administrative Sanitising communication should be sent to employees to advise when this is Audit records Hygiene the workplace sanitisation. Could/ should employees be sanitising areas on a regular COVID-19 guidance taking place. Audit sanitisation procedures. basis throughout the day Sanitiser stock Monitor stock of sanitiser What size locations are best to open first- small/ medium/ large? Consult employees and reps- engaging with staff Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated APosters/ risk assessment signage with of each COVID-19 location guidance, will assist details in draft on ahand re-op washinening g,plan how to Health questionnaires would need to be Personal hygiene should be promoted throughout Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicateprevent the spread the plan of COVID-19, out to employees. disposal of tissues, PPE, etc. Monitor signs reviewed prior to individuals going back to Cleaning and Engineering/ the workplace to employees, visitors and controlWhere doesmeasures. information need to be displayed to be most all areas of the workforce. Review information provided to ensure it is 2.61. People Premises Employee ReturnPersonal to Hygiene workplace Administrative Monitor hand wipes/ sanitiser usage and stock the workplace. Hygiene Administrative contractors Considereffective- nomination entrances, exits,of employees toilets, rest with facilities? training in COVID- Health questionnaires to be completed by those up to date Where possible employees should be provided with hand wipes/ sanitiser. 19 requirements to support in maintaining standards. returning to work and after a week of working at Applicable waste disposal made available for cleaning waste Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records

Consider requirements. Good supply of hand If required arrange supply and stock of hand wipes Hand wipes are a convenient alternative to hand washing where frequent Cleaning and Consider supply chain. Monitor stock levels. Review provision needs against returning 62. Premises wipes in work Administrative from supplier. Distribute to employees and make hand washing may not be accessible. Hygiene Consider stock levels. Monitor returning headcount against agreed headcount environment available to visitors and contractors AApplicable risk assessment waste disposalwill help made to determine available headcount for cleaning allowance waste based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked TheseConsider areas requirements. could then be considered with headcount Good supply of Where required arrange supply and stock of Consider sanitiser as a convenient alternative to hand washing where correctly and any closed off areas are not being reviewed based on risk assessment findings. Cleaning and out, this needs to be amended as return of headcount increases. increase.Consider supply chain. Monitor stock levels. Review provision needs against returning 63. Premises sanitiser in work Administrative sanitiser from supplier. Distribute to employees and frequent hand washing may not be accessible. used. Hygiene Consider stock levels. headcount environment make available to visitors and contractors

Consider location of items. Hand sanitiser/ Hand wipes should be made readily How best to update send/ receive updates from the open Provide hand cleaning Consider requirements. Monitor stock levels. Cleaning and available at all entrances into the building for Review arrangements for the safe disposal of used PPE and hand wipes, location? Who are they best to report to? Review provision needs against returning 64. Premises facilities at receptions/ Administrative Consider supply chain. ConsultMonitor employees availability and at designated reps to obtain locations. their Hygiene employees, visitors and contractors to use upon Demarcation needed around 'sanitiser/cleaning stations'. headcount. entrances Consider stock levels. thoughtsAudit as part on how of workplace best to slowly audit. introduce the entry to help lessen possible spread of COVID-19. Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any ConciliationConsider where and handArbitration washing Service takes (ACAS), place? Dowho additional can concerns or issues been raised? slowly Administrative Refer to government guidelines for hygiene protocols. 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. providehand washing impartial stations advice need to assist to be employees arranged? andDoes the hand Reviews carried out after each week of a new Consider allotted hand washing times to avoid too many people trying to Monitor concerns/cleaning products issues raised. provision and stock initially.Frequency of hand washing breaks to be determined employerswashing need where to be there timed are to potential avoid too disputes many carrying - out work location being opened. Cleaning and Allow regular breaks to carry out this activity at the same time. levels. Review hand washing beaks in line with 65. Premises Administrative from risk assessment and based on job/ tasks being https://www.acas.org.uk/dealing-with-a-problem-raised-by-the hand washing at the same time. Hygiene wash hands ReviewMonitor and hand amend washing risk timesassessments/ are appropriate. control returning headcount. carried out by employees. an-employeeConsider automatic soap dispensers. Soap to be made available. measures where needed DoConsider risk assessments/ barrier cream control to prevent measures chapped need hands to be due to Where possible use paper towels for drying of hands. reviewed?more frequent washing.

Monitor cleaning Eating Facilities and Continuous cleaning Where possible cleaning should take place prior to Agree cleaning times, prevent access to employees, visitors, contractors to Consider time needed to carry out cleaning of eating and Review cleaning arrangements and frequency 66. Premises Administrative Record cleaning Rest Areas programme Considerand after Initialeach arrangedWorkforce lunch/ split. breaki.e. group time a, group b, areas being cleaned if possible, to avoid unnecessary interactions. rest area facilities around break and lunch times. around returning headcount. Audit records After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Hand sanitiser/ Hand wipes should be made readily WouldConsider Supervisor/ location of Manager items. levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review Hand cleaning facilities available at all entrances into the break out and rest openingConsider hours? requirements. Monitor stock levels. decide if split of people working at work Eating Facilities and Give consideration to mixing the groups after a whereReview demands arrangements are coming for the from safe within disposal the of business used PPE and and if handthere wipes,are Review provision needs against returning 67. Premises available at entrances Administrative areas for employees, visitors and contractors to use Consider supply chain. Monitor availability at designated locations. location can be increased and those remote Rest Areas given period to provide variety in team working individualsDemarcation who needed would around prefer 'sanitiser/cleaningto return to work first. stations'. headcount. and exits upon entry to help lessen possible spread of COVID- Consider stock levels. Audit as part of workplace audit. working can be decreased. 19.

Cleaning schedules should be considered to fit around shift patterns, lunch and break times etc. to Monitor cleaning Identify appropriate Agree cleaning times, prevent access to employees, visitors, contractors to Consider time needed to carry out cleaning of toilet Review cleaning arrangements and frequency 68. Premises Toilet Facilities Administrative avoid interaction, where possible, adhere to 2m Record cleaning cleaning schedules areas being cleaned if possible, to avoid unnecessary interactions. facilities. around returning headcount. guidance and to prevent possible contamination/ Audit records spread of COVID-19

Applicable waste bins need to be agreed and should Monitor waste collection. Review waste collection arrangements in line Bins should have signage and details on what they are to be used for and What bins are required on site? Provision of suitable cover, items for recycling, general food waste, used Record waste collection. with returning headcount. information on the importance of segregation of waste materials. How often do they need to be emptied? 69. Premises Toilet Facilities waste bins and regular Administrative PPE, used cleaning products and hand wipes. Ensure Store waste collection records. Review waste is being segregated It may be necessary to introduce additional bins, different bin types and to How is waste best segregated for your industry/ work removal of content separate receptacles for used/ waste PPE, used Audit waste collection arrangements as past of appropriately. arrange for extra emptying of these bins environment? wipes etc and mark clearly. workplace audit Review waste collection records.

Where it is not possible to discontinue multi use items such as; photocopiers, Which items are multi use? machinery, tools, microwaves etc. PPE or hand wipes/ cleaning/ sanitising Which items is it necessary to keep operational? Monitor multi use items, they may increase with Review risk assessment in line with returning Where possible, discontinue use of shared items equipment should be made available. Multi use equipment/ What method of demarcation is suitable to the item/ area returning headcount. headcount. 70. Premises Environment PPE/ Administrative (pens, phones etc.) Demarcation should be present around these areas to adhere to 2m physical items in that work location? Monitor condition of demarcation. Review control measures are still effective. distancing PPE/ cleaning instructions, provision. Audit agreed multi use items Risk assessment will identify multi use items that require PPE/ cleaning/ PPE stock sanitisation considerations.

A back to work policy should be developed and implemented. Review policies and procedures as part of A full review of current policies and procedures should be carried out and COVID-19- Back to Consider who needs to review and sign off on any back to annual review, if there are any accidents or Disclaimer: UK governmental rules and decisions should alwayswhere be necessary followed amendments made in carefully. line with COVID-19 regulatio ns and Monitor compliance. 71. Policies and Work policy and Employee / rep involvement in decision making via work policies and procedures? incidents, updates, changes or amendments- Administrative guidance. Audit implemented procedures. Organisational Procedures Procedures to be consultation on these measures is critical, for both How will these be communicated out to employees and be they organisational or government led to Policies and procedures need to consider full workforce, employees, agency written up legal compliance and employee engagement / anyone else who might need to be made aware ensure they are up to date and as accurate as workers, consultants, visitors, contractors etc. reassurance / morale purposes possible.

Who will you get to carry out your auditing and Consider developing and implementing monitoring Audit and Monitoring should be carried out by appropriate individual or monitoring? processes for policies and procedures that have team (e.g. Health and Safety experts). How will employees be made aware of monitoring and Review areas that need monitoring and been introduced to include COVID-19 Policies and procedures should be reviewed to include any COVID-19 72. Policies and Arrangements for auditing procedures? Monitor audit requirements. auditing and agree on appropriate Administrative considerations. additions that require monitoring and or auditing. Organisational Procedures monitoring compliance Will audit findings be reported to the business? monitoring and auditing frequencies/ Consult employees and reps on their thoughts on Train employees to support with monitoring of COVID-19 arrangements. Who will employees report any issues/ concerns relating to timelines for specific policies and procedures. how best to ensure compliance with agreed COVID- Provide employees opportunities to report/ feedback any concerns, issues, new COVID-19 procedures to? 19 arrangements. thoughts etc. on implemented COVID-19 policies and procedures.

Where necessary amendments should be made or new risk assessments created in line with COVID-19 regulations and guidance Who will be required to review risk assessments? Review risk assessments as part of annual Current risk assessments should be reviewed. Who will support identified changes being implemented Monitor risk assessments and keep a record or review, if there are any accidents or 73. All tasks require risk Discuss current control measures with employees New risk assessments to be developed and implemented for any identified into the business? updates/ changes. incidents, updates, changes or amendments- Risk Assessments Administrative Organisational assessments and reps and where additional controls need to be tasks or additional measures that are required to facilitate 'Safely back to How will employees and interested parties be made aware Monitor and audit identified hazards, risks and be they organisational or government led to developed and implemented Work'. of the changes? control measures. ensure they are up to date and as accurate as Any newly identified risks, any updates or amendments to control measures possible. must be communicated out to the workforce.

People's safety is paramount during the evacuation processes- therefore, 2m physical distancing may not be possible or practical to ensure safe exiting of the building or to fully evacuate in the appropriate timeframes. Consider how physical distance measurements will affect Monitor evacuation procedures. Review evacuation procedures in line with Avoid congestion at exit points and 'bottle necking' as people exit. how long it takes to carry out a full evacuation. Monitor fire marshals/ wardens against returning headcount. Utilise multiple exit points where available. Consider condition of all fire exit points. headcount and for any starters/ leavers/ sick Review Fire Marshall/ Warden requirements. 74. Fire Safety Review evacuation processes including signage, Evacuation process Administrative Assign exit points to people/ areas/ work locations. Consider fire exit routes and their condition. leave etc. Review training. Organisational Arrangements communications and training where necessary. Confirm fire safety communications, instructions and signage is up to date Consider carrying out fire evacuations as headcount Record training. Review fire safety instructions and and accurate for all users (employees, visitors and contractors) increases Record fire evacuations information regularly to ensure they are Agree fire evacuation with fire wardens/ marshals and communicate out to Consider where additional training is required Audit evacuation records. accurate and up to date. the business. Increase Fire Marshalls/ Fire Wardens for support where needed Where it is not possible to discontinue multi use items such as; photocopiers, Which items are multi use? machinery, tools, microwaves etc. PPE or hand wipes/ cleaning/ sanitising Which items is it necessary to keep operational? Monitor multi use items, they may increase with Review risk assessment in line with returning Where possible, discontinue use of shared items equipment should be made available. Multi use equipment/ What method of demarcation is suitable to the item/ area returning headcount. headcount. 70. Premises Environment PPE/ Administrative (pens, phones etc.) Demarcation should be present around these areas to adhere to 2m physical items in that work location? Monitor condition of demarcation. Review control measures are still effective. distancing PPE/ cleaning instructions, provision. Audit agreed multi use items Organisational Measures (1)Risk assessment will identify multi use items that require PPE/ cleaning/ PPE stock sanitisation considerations.

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise A back to work policy should be developed and How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination implemented. What happens to employees who ignore guidance? deliveryReview policies processes. and procedures as part of Contractors deliveries deliveries into the workplace theA full workforce. review of current policies and procedures should be carried out and processes COVID-19- Back to Consider who needs to review and sign off on any back to annual review, if there are any accidents or where necessary amendments made in line with COVID-19 regulations and Monitor compliance. 71. Policies and Work policy and Employee / rep involvement in decision making via work policies and procedures? incidents, updates, changes or amendments- Administrative guidance. Audit implemented procedures. Organisational Procedures Procedures to be consultation on these measures is critical, for both How will these be communicated out to employees and be they organisational or government led to Policies and procedures need to consider full workforce, employees, agency written up legal compliance and employee engagement / anyone else who might need to be made aware ensure they are up to date and as accurate as workers, consultants, visitors, contractors etc. What size locations are best to open first- small/ medium/ reassurance / morale purposes large? Consult employees and reps- engaging with staff possible. Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace Who will you get to carry out your auditing and the workplace. Administrative Consider developing and implementing monitoring Audit and Monitoring should be carried out by appropriate individual or Consider nomination of employees with training in COVID- Health questionnaires to be completed by those monitoring? processes for policies and procedures that have team (e.g. Health and Safety experts). 19 requirements to support in maintaining standards. returning to work and after a week of working at How will employees be made aware of monitoring and Review areas that need monitoring and been introduced to include COVID-19 Policies and procedures should be reviewed to include any COVID-19 Consideration for all employees/ workers/ contractors an open location. 72. Policies and Arrangements for auditing procedures? Monitor audit requirements. auditing and agree on appropriate Administrative considerations. additions that require monitoring and or auditing. arrive at site with an active track and trace app. Organisational Procedures monitoring compliance Will audit findings be reported to the business? monitoring and auditing frequencies/ Consult employees and reps on their thoughts on Train employees to support with monitoring of COVID-19 arrangements. Agree storage of records Who will employees report any issues/ concerns relating to timelines for specific policies and procedures. how best to ensure compliance with agreed COVID- Provide employees opportunities to report/ feedback any concerns, issues, new COVID-19 procedures to? 19 arrangements. thoughts etc. on implemented COVID-19 policies and procedures.

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount Where necessary amendments should be made or new risk assessments correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. created in line with COVID-19 regulations and guidance Who will be required to review risk assessments? used. Review risk assessments as part of annual Current risk assessments should be reviewed. Who will support identified changes being implemented Monitor risk assessments and keep a record or review, if there are any accidents or 73. All tasks require risk Discuss current control measures with employees New risk assessments to be developed and implemented for any identified into the business? updates/ changes. incidents, updates, changes or amendments- Risk Assessments Administrative Organisational assessments and reps and where additional controls need to be tasks or additional measures that are required to facilitate 'Safely back to How will employees and interested parties be made aware Monitor and audit identified hazards, risks and be they organisational or government led to developed and implemented Work'. Howof the best changes? to update send/ receive updates from the open control measures. ensure they are up to date and as accurate as Any newly identified risks, any updates or amendments to control measures location? Who are they best to report to? possible. Consult employees and reps to obtain their must be communicated out to the workforce. thoughts on how best to slowly introduce the Who are concerns and issues raised to? Are there any workforces and areas for initial consideration. Consider gradual opening of locations- where occurring themes of concerns or issues being raised? Full review of return to work carried out after Create a process for employees to provide possible open a selection of locations on week 1, Locations that open first should be in constant communication with head Any issues or concerns could be raised to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control People's safety is paramount during the evacuation processes- therefore, 2m an-employee measures where needed physical distancing may not be possible or practical to ensure safe exiting of Do risk assessments/ control measures need to be the building or to fully evacuate in the appropriate timeframes. reviewed?Consider how physical distance measurements will affect Monitor evacuation procedures. Review evacuation procedures in line with Avoid congestion at exit points and 'bottle necking' as people exit. how long it takes to carry out a full evacuation. Monitor fire marshals/ wardens against returning headcount. Utilise multiple exit points where available. Consider condition of all fire exit points. headcount and for any starters/ leavers/ sick Review Fire Marshall/ Warden requirements. 74. Fire Safety Review evacuation processes including signage, Evacuation process Administrative Assign exit points to people/ areas/ work locations. Consider fire exit routes and their condition. leave etc. Review training. Organisational Arrangements communications and training where necessary. Confirm fire safety communications, instructions and signage is up to date Consider carrying out fire evacuations as headcount Record training. Review fire safety instructions and Consider Initial Workforce split. i.e. group a, group b, and accurate for all users (employees, visitors and contractors) increases Record fire evacuations information regularly to ensure they are After agreed length of time, review how the and alternate attendance. ConsiderAgree fire 50% evacuation of the workforce with fire wardens/return to workmarshals locations, and communica 50% stay atte homeout to Consider where additional training is required Audit evacuation records. accurate and up to date. 50/50 split has been working against anyone andthe business.they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, thenIncrease gradually Fire Marshalls/ be reintroduced. Fire Wardens for support where needed 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Monitor condition of fire exit doors. Fire exit points need to be easily identified with signage. Monitor cleaning of fire doors- checklist next to Assess requirement for designated fire exit points as Fire Safety Instructions should be made available at all exit points. Consider the type of fire exit doors you have and how they 75. Fire Safety door to act as record? Review procedures for fire doors and fire Fire exits Administrative much as is reasonably practicable and where COVID-19 guidance should be made available at exit points as a reminder of open- push bar, turn key, automatic. How can you prevent Organisational Arrangements Audit fire exits- condition, traffic route, how exits. possible to do so actions to take when exiting the building. people having to touch the door as they leave. they open, kept clear etc. as part of general Add fire exits to regular cleaning/ sanitising schedule. workplace audit

Where possible, increase in size of assembly point. Where possible, indicate 2m physical distancing demarcation. Consider multiple assembly points. Consider what Review assembly points and agree on any possible Assembly point details should be communicated out to employees. Monitor assembly point arrangements during 76. Fire Safety arrangements are needed at the assembly points to comply Review assembly point arrangements in line Assembly point Administrative procedures that can help facilitate people gathering Assembly point information needs to be provided to visitors and evacuations. Organisational Arrangements with COVID-19 guidance and fire safety legislation. with returning headcount with 2m physical distancing. contractors. Audit condition of assembly point. Assembly point information should be detailed on Fire Safety Instructions kept at fire exit points.

Disclaimer: UK governmental rules and decisions should alwaysRisk assessment be willfollowed help to determine appropriatecarefully. number of vehicles on Consider current arrangements, if there are contractual site in line with 2m physical distancing guidance. rights to parking then any change will need to be agreed Where applicable pedestrian walkways in and around car parks should also through consultation. adhere to 2m physical distancing measures. If car shares are in place they may need to stop to possibly Review risk assessment in line with Monitor compliance. Travel to and from/ Engineering/ Where needed increase or reduce numbers of One way system implemented where possible for vehicle and pedestrian prevent contamination/ spread of COVID-19. headcount return and number of vehicles on 77. External Parking arrangements Audit car park and usage. during work Administrative vehicles allowed on site at one time. routes. Consider safety implications for increase of vehicles to site. site. Demarcation required to identify 2m areas. Consider alternative arrangements available to employees Communication needs to go out to employees of arrangements. to get to and from work. Visitors and Contractor will need arrangements that might include temporary Consider the most appropriate demarcation type for parking spaces with timed parking slots. parking areas.

Consider the type of vehicles used within your industry? Risk assessments can highlight control measures, including cleaning How much of your workforce uses a vehicle to do their job/ frequency. day to day activities? Vehicle usage. Monitor vehicle usage. Do you need to restrict the number of people using a Travel to and from/ Engineering/ Frequency of vehicle cleaning will be dependant on Limit number of drivers to one vehicle. Records of person to vehicle. Review vehicle cleaning requirements if need 78. External Vehicle cleaning vehicle at the same time? during work Administrative industry type and vehicle usage. Provide PPE determined appropriate by risk assessment. Record sheet to confirm cleaning. for increase in vehicles made available. What cleaning protocols are appropriate? Cleaning products to be kept in the vehicle. Audit records Cleaning and PPE stock. Process for cleaning prior to and after use of the vehicle to be developed and How will replacement PPE and cleaning equipment be implemented arranged?

Travelling via an individual's personal / company vehicle is preferable, where Consider additional time- later start/ early finish for those distance is too great to walk/ cycle or driving is part of the day to day tasks/ who need to travel a greater distance and will do so on activities of the individual's role. foot/ by bike. Monitor car usage within the business. Risk assessment will determine if car sharing is appropriate and if so how Review arrangements in line with returning Travel options and Travel options could include personal or company Consider bike storage facilities and access to this facility. Monitor employees travel options. Travel to and from/ many people are allowed in the car at any one time. headcount. 79. External where possible avoid Administrative vehicles/ bikes etc. Consider alternative arrangements such as taxis/ private Record those using cars for work. during work If car sharing is appropriate, this could be arranged with the same individuals Regularly review government guidance on public transport hire buses with 2m physical distancing taken into account. Record any agreed car shares. at all times. COVID-19 and using public transport Provide access for employees to the Government cycle to Audit records. If employees offer to cycle or walk their usual route to work they might work scheme. require extra time to do this. Travel options need to be communicated out to employees. Monitor condition of fire exit doors. External Measures (1) Fire exit points need to be easily identified with signage. Monitor cleaning of fire doors- checklist next to Assess requirement for designated fire exit points as Fire Safety Instructions should be made available at all exit points. Consider the type of fire exit doors you have and how they 75. Fire Safety door to act as record? Review procedures for fire doors and fire Fire exits Administrative much as is reasonably practicable and where COVID-19 guidance should be made available at exit points as a reminder of open- push bar, turn key, automatic. How can you prevent Organisational Arrangements Audit fire exits- condition, traffic route, how exits. possible to do so actions to take when exiting the building. people having to touch the door as they leave. they open, kept clear etc. as part of general Add fire exits to regular cleaning/ sanitising schedule. workplace audit

Where possible, increase in size of assembly point. Where possible, indicate 2m physical distancing demarcation. Consider multiple assembly points. Consider what Review assembly points and agree on any possible Assembly point details should be communicated out to employees. Monitor assembly point arrangements during 76. Fire Safety arrangements are needed at the assembly points to comply Review assembly point arrangements in line Assembly point Administrative procedures that can help facilitate people gathering Assembly point information needs to be provided to visitors and evacuations. Organisational Arrangements with COVID-19 guidance and fire safety legislation. with returning headcount with 2m physical distancing. contractors. Audit condition of assembly point. Assembly point information should be detailed on Fire Safety Instructions kept at fire exit points. Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Consider arrangements for employees personal number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveries into the workplace the workforce. processes Risk assessment will help to determine appropriate number of vehicles on Consider current arrangements, if there are contractual site in line with 2m physical distancing guidance. rights to parking then any change will need to be agreed Where applicable pedestrian walkways in and around car parks should also through consultation. adhere to 2m physical distancing measures. WhatIf car sharessize locations are in place are best they to may open need first- to small/ stop to medium/ possibly Review risk assessment in line with Monitor compliance. Travel to and from/ Engineering/ Where needed increase or reduce numbers of One way system implemented where possible for vehicle and pedestrian large?prevent contamination/ spread of COVID-19. Consult employees and reps- engaging with staff headcount return and number of vehicles on 77. External Parking arrangements Audit car park and usage. during work Administrative vehicles allowed on site at one time. routes. LocationsConsider safetythat people implications can walk/ for increasecycle/ drive of vehicles to easily to and site. and listening to concerns and ideas will help site. avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated ADemarcation risk assessment required of each to identify location 2m will areas. assist in draft a re-opening plan Consider alternative arrangements available to employees Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicateCommunication the needs plan outto go to out employees. to employees of arrangements. to get to and from work. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace Visitors and Contractor will need arrangements that might include temporary Consider the most appropriate demarcation type for the workplace. Administrative parking spaces with timed parking slots. Considerparking areas. nomination of employees with training in COVID- Health questionnaires to be completed by those 19 requirements to support in maintaining standards. returning to work and after a week of working at Consideration for all employees/ workers/ contractors an open location. arrive at site with an active track and trace app. Agree storage of records Consider the type of vehicles used within your industry? Risk assessments can highlight control measures, including cleaning How much of your workforce uses a vehicle to do their job/ frequency. day to day activities? Vehicle usage. Monitor vehicle usage. Do you need to restrict the number of people using a Monitor returning headcount against agreed Travel to and from/ Engineering/ Frequency of vehicle cleaning will be dependant on ALimit risk numberassessment of drivers will help to oneto determine vehicle. headcount allowance based on Consider gradually opening areas of the workplace- where Records of person to vehicle. Review vehicle cleaning requirements if need 78. External Vehicle cleaning vehicle at the same time? square footage work locations- to ensure it is As headcount increases risk assessment during work Administrative industry type and vehicle usage. squareProvide footage PPE determined of work locations appropriate to ensure by risk compliance assessment. with 2m physical possible- can certain meeting rooms, office spaces, rest Record sheet to confirm cleaning. for increase in vehicles made available. Engineering/ Calculate the Square footage and identify safe What cleaning protocols are appropriate? efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancingCleaning products rule. to be kept in the vehicle. areas etc be closed off until headcount increases. Audit records Administrative headcount allowing for 2m physical distancing Cleaning and PPE stock. Audit to ensure square footage is being used Square footage allowance needs to be WhereProcess square for cleaning footage/ prior 2m to physical and after distancing use of the rule vehicle has been to b eagre developeded/ marked and These areas could then be considered with headcount How will replacement PPE and cleaning equipment be correctly and any closed off areas are not being reviewed based on risk assessment findings. out,implemented this needs to be amended as return of headcount increases. increase. arranged? used.

How best to update send/ receive updates from the open location? Who are they best to report to? Travelling via an individual's personal / company vehicle is preferable, where Consult employees and reps to obtain their Consider additional time- later start/ early finish for those distance is too great to walk/ cycle or driving is part of the day to day tasks/ thoughts on how best to slowly introduce the Whowho needare concerns to travel and a greater issues distanceraised to? and Are will there do soany on activities of the individual's role. workforces and areas for initial consideration. Consider gradual opening of locations- where occurringfoot/ by bike. themes of concerns or issues being raised? Monitor car usage within the business. Full review of return to work carried out after Risk assessment will determine if car sharing is appropriate and if so how Create a process for employees to provide Review arrangements in line with returning Travel options and possibleTravel options open acould selection include of locationspersonal onor companyweek 1, Locations that open first should be in constant communication with head AnyConsider issues bike or concerns storage facilities could be and raised access to The to this Advisory, facility. Monitor employees travel options. first week- has it been successful? Have any Travel to and from/ Introduce workforce Engineering/ many people are allowed in the car at any one time. feedback on location opening. headcount. 79.4. People External Employee where possible avoid Administrative reviewvehicles/ week bikes 2. etc.Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any ConciliationConsider alternative and Arbitration arrangements Service such(ACAS), as taxis/who can private Record those using cars for work. concerns or issues been raised? during work slowly Administrative If car sharing is appropriate, this could be arranged with the same individuals Regularly review government guidance on public transport 3 and so on. Consider Country wide low risk areas concerns or issues they need to raise. providehire buses impartial with 2m advice physical to assist distancing employees taken andinto account. Record any agreed car shares. Reviews carried out after each week of a new at all times. Monitor concerns/ issues raised. COVID-19 and using public transport initially. employersProvide access where for there employees are potential to the Government disputes - cycle to Audit records. work location being opened. If employees offer to cycle or walk their usual route to work they might https://www.acas.org.uk/dealing-with-a-problem-raised-by-work scheme. require extra time to do this. Review and amend risk assessments/ control an-employee Travel options need to be communicated out to employees. measures where needed Do risk assessments/ control measures need to be reviewed?

Consider Initial Workforce split. i.e. group a, group b, After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Disclaimer: UK governmental rules and decisions should always be followed carefully. External Measures (2)

Type of Hierarchy of Topic Work situation Measure Control Measure (instructions) What arrangements must be considered? Monitor/ Audit Review measure Controls Consider staggered work times to avoid peak time Consider restricting personal deliveries into the workplace to minimise How will employees react to this guidance? Review effectiveness and compliance of Visitors and Safety strategy for Considerpublic transport arrangements usage- discussionsfor employees to be personal held with number of deliveries being received - this needs to be communicated out to Monitor workforce compliance to delivery 1. People Elimination What happens to employees who ignore guidance? delivery processes. Contractors deliveries deliveriesemployees into and the reps workplace to obtain their thoughts and the workforce. processes For those who have to use public transport, staggering open/ close times and any concerns. Consider how visitors/ contractors will be travelling to your Monitor those travelling on public transport. Review number of employees travelling on utilising split shifts will provide the opportunity to travel into and away from Travel to and from/ work location and what actions might need to be taken on Monitor possible COVID-19 symptoms? public transport. 80. External Stagger working times Administrative work when public transport might be less busy. during work their arrival e.g. COVID-19 symptoms questions Monitor PPE stock where PPE has been deemed Review increase in public transport usage What size locations are best to open first- small/ medium/ appropriate. with returning headcount. large? Consult employees and reps- engaging with staff Locations that people can walk/ cycle/ drive to easily and and listening to concerns and ideas will help avoid public transport should be considered? build staff confidence that the return to work / Consider workplace locations- less populated A risk assessment of each location will assist in draft a re-opening plan Health questionnaires would need to be Stand alone locations to be opened first- more control over new ways of working are safe and beneficial to locations to return to work first. communicate the plan out to employees. reviewed prior to individuals going back to Engineering/ control measures. all areas of the workforce. 2. People Employee Return to workplace the workplace. Administrative Consider nomination of employees with training in COVID- Health questionnaires to be completed by those Review how necessary travelling is for your business? Could If employees are travelling alone during they should review and adhere to, 19 requirements to support in maintaining standards. returning to work and after a week of working at Where possible minimise travel. travel be avoided by utilising application such as Skype/ Review requirements to travel during where available, Lone Working company policy and risk assessment. Consideration for all employees/ workers/ contractors anMonitor open location.travelling requirements. During work and where If travel is required during work hours this should be Microsoft Teams/ Zoom? working hours. Travel to and from/ If employees have to travel via public transport during the working day arrive at site with an active track and trace app. Monitor possible COVID-19 symptoms. 81. External travel is required travel Administrative carried out alone to help adhere to 2m physical Can items be posted? Review lone working processes. during work appropriate PPE or face masks could be made available to them. AgreeMonitor storage PPE stock of records where PPE has been deemed alone distancing compliance between employees and Should travelling during work hours be restricted to those Review how people are travelling during work Travel during work hours could be carried out at quieter times of the day- appropriate. members of the public. with their own vehicle? hours. avoid AM and PM peak hours.

Monitor returning headcount against agreed A risk assessment will help to determine headcount allowance based on Consider gradually opening areas of the workplace- where square footage work locations- to ensure it is As headcount increases risk assessment square footage of work locations to ensure compliance with 2m physical possible- can certain meeting rooms, office spaces, rest Engineering/ Calculate the Square footage and identify safe efficient and compliant. would need to be reviewed and amended. 3. People Employee Physical Distancing distancing rule. areas etc be closed off until headcount increases. Administrative headcount allowing for 2m physical distancing Audit to ensure square footage is being used Square footage allowance needs to be Where square footage/ 2m physical distancing rule has been agreed/ marked These areas could then be considered with headcount correctly and any closed off areas are not being reviewed based on risk assessment findings. out, this needs to be amended as return of headcount increases. increase. used. Where workforce is required to stay in overnight accommodation this should be logged centrally. Prior to booking, obtain confirmation of what steps the accommodation is Is travel that requires overnight accommodation necessary How best to update send/ receive updates from the open Monitor how much of the workforce is required taking to follow COVID-19 guidance, including 2m physical distancing. at this time? location? Who are they best to report to? to stay in overnight accommodation? Review travel requirements as workload Those staying away may require additional PPE. Can meetings, visits etc. be completed via a Skype/ Consult employees and reps to obtain their Travel to and from/ Overnight Minimise requirement for workforce to stay in thoughtsMonitor their on how return best into to slowlythe workplace? introduce the increases. Review returning headcount and 82. External Administrative Process should be developed and implemented on what workforce needs to WhoMicrosoft are concerns Teams/ Zoomand issues meeting? raised to? Are there any during work accommodation overnight accommodation where possible. workforcesRecord health and questionnaire areas for initial based consideration. on possible those who may be required to stay in Consider gradual opening of locations- where do if they arrive at their booked accommodation and feel unsafe. occurringWhat process themes needs of concernsto be followed or issues for employeesbeing raised? who do Full review of return to work carried out after CreateCOVID-19 a process symptoms. for employees to provide overnight accommodation. possible open a selection of locations on week 1, LocationsProcess to that check open in on first employees should be after in constant their overnight communication stay and w ifith they head are Anynot feelissues safe or when concerns arriving could at be their raised overnight to The Advisory, first week- has it been successful? Have any Introduce workforce Engineering/ showing any signs of COVID-19 symptoms. accommodation? feedback on location opening. 4. People Employee review week 2. Second set of locations to open week office/ health and safety and facilities teams feedback on their return, any Conciliation and Arbitration Service (ACAS), who can concerns or issues been raised? slowly Administrative 3 and so on. Consider Country wide low risk areas concernsIf COVID-19 or symptomsissues they are need present, to raise. employees should be asked to self isolate provide impartial advice to assist employees and Reviews carried out after each week of a new Monitor concerns/ issues raised. initially. as per government guidelines. employers where there are potential disputes - work location being opened. https://www.acas.org.uk/dealing-with-a-problem-raised-by- Review and amend risk assessments/ control an-employee measures where needed Do risk assessments/ control measures need to be reviewed?

Risk assessment to determine what type, if any protection is required. If face coverings are going to be provided how will Process for provision, replacement and disposal needs to be developed and Review risk assessments regularly to identify Travel to and from/ PPE and public Consider face masks for those who are required to employees obtain it? How will they replace used face 83. External PPE/ Administrative implemented. Monitor government guidance. any additional control measures. Review during work transport travel by public transport. coverings? Consider Initial Workforce split. i.e. group a, group b, government guidance. After agreed length of time, review how the and alternate attendance. Consider 50% of the workforce return to work locations, 50% stay at home How will they dispose of used face coverings? 50/50 split has been working against anyone and they then switch around the week after. More of the workforce could How do you split your workforce? who has reported symptoms/ how people are Gradually increase Engineering/ Aim to increase the split numbers, for instance, then gradually be reintroduced. 5. People Employee Would Supervisor/ Manager levels be required for all Create work rota to manage split of workforce coping with the working patterns etc and headcount return Administrative 60/40 split after an agreed length of time. Speak to employees and reps on how best to split out the workfo rce, review opening hours? decide if split of people working at work Give consideration to mixing the groups after a where demands are coming from within the business and if there are location can be increased and those remote given period to provide variety in team working individuals who would prefer to return to work first. working can be decreased.

Disclaimer: UK governmental rules and decisions should always be followed carefully. Re-modelling/Re-tooling Illustrative Example #1 Protocol Reference/s: 3, 36, 37, 38, 43, 52 & 54 of the workplace Ensuring greater spacing between Separation - space and time employees/functions/cubes

Concept Description Lines, offices and cubes could be redesigned or re-tooled to provide for greater spacing between employees and reduce the risk of contamination between functions.

Impact • This may help to reduce the spread of any infection

• May also provide compartmentalisation of the organisation in the event of a wider spread allowing the maintenance of some company functions.

Government rules and decisions should always be followed carefully Illustrative Example #2 Visual Social-distancing Protocol Reference/s: 36, 37, 38 & 70 Providing quick checks/reminders to maintain /Sanitisation Cues distancing and hygiene Separation - space and time

Concept Description Visual cues such as markings or projections on the floors, walls and interfaces could indicate to workers safe distances and provide reminders as to when they should change PPE and/or wash their hands as the go through the working environment.

Impact • May increase the frequency with which employees wash their hands

• Increases employee awareness of hygiene.

• Increases employee awareness of physical distancing with colleagues

Government rules and decisions should always be followed carefully Staggered Shifts and Illustrative Example #3 Protocol Reference/s: 6, 40 & 51 Lunch Times Employee shifts and breaks can be staggered to Separation - space and time prevent queues and crowds

Concept Description SCHEDULE Simple and clear instructions about work shifts Group 1 11:00-11:45 and breaks could be provided (e.g. where 8:00 16:00 Group 2 12:00-12:45 employees should sit and for how long they can 9:00 17:00 be in the breakroom/canteen) 13:00-13:45 Group 3 10:00 18:00 Impact Lunch break Short break Groups switching shifts every week. • Can help reduce queues and crowds, especially relevant if screening measures are introduced requiring more time to pass through.

• Could make it easier for workers to maintain social distance.

Government rules and decisions should always be followed carefully Illustrative Example #4 Hygiene Zones with Protocol Reference/s: 3, 4, 34, 35, 36, 37, 38, 41, 61, 64 & 67 Workspace separated into zones with mandatory Checkpoints Between sanitisation between each Personal Health measure

Concept Description The workplace could be separated into various zones with mandatory sanitisation between zones.

Impact • Increases the frequency with which workers must wash hands/change PPE.

• Reduces risk of cross-contamination

Government rules and decisions should always be followed carefully Printed Media Illustrative Example #5 Protocol Reference/s: 16, 37, 53, 56 & 61 Campaign An information and learning campaign comprised of printed info packs Concept Description Leveraging printed media to inform employees about the changes they can expect when What to

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back to 03. Safe Work Kits

Lorem ipsum dolor sit amet, consectetur Illustrative Local governmental rules and adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. decisions should always be followed carefully Ut enim ad minim veniam, quis nostrud • Can increase transparency and give clarity exercitation ullamco laboris nisi ut aliquip ex ea work commodo consequat.

about current situation and the way that it is LO BUSINESS GO NAME

handled LO BUSINESS GO NAME • Could increase mental and emotional preparedness of staff upon return to work Tips for Always We are all Mental wash your in this Wellbeing. hands. Together.

Government rules and decisions should always be followed carefully Illustrative Example #6 Online Training Protocol Reference/s: 7, 12, 13, 21, 22, 23, 26 & 27 Online learning courses providing latest (Pre and Post Return) information to prepare workers for return Returning to work training

Concept Description These online training sessions may form a part of a larger series preparing the worker to return to the site, beginning in their home and continuing for a time after return.

Impact • Can be deployed within the worker’s home (pre-return) or on-site (post-return)

• Can be tailored to match worker’s preferred learning style

• Can be gamified to provide learning incentives • Can provide continuity across the pre and post return horizons

Government rules and decisions should always be followed carefully Mental wellbeing while working from home 10 Steps to It expected that in the ‘new normal’, the return to the office environment will be phased in gradually; it is likely that many employers will incorporate long-term arrangements for their employees to work from home during part of the working week on a rotational basis, in order to ensure physical distancing protocols are met. It is therefore still important to ensure that, as part of a company’s H&S protocols, due regard is given to employees’ mental wellbeing during these disruptive and hazardous times.

By way of example, we have provided 10 tips for employees to stay fit and well, both when they are working from home or in the office. We strongly recommend that all employers ensure that mental wellbeing support is provided for their workforce going forward.

Employers may wish to access the ACAS Mental Wellness framework for creating positive mental health at work. Thank you!

In producing this practical guide the Alliance sought collaboration from a wide range of industry stakeholders and would like to thank the following organisations for their contributions:

ACAS APSCo REC Leyland Trucks Osborne Clarke Huntress Contact the Alliance

To discuss any of the content of this document, please contact one of the Alliance partners:

Randstad NV: John Mayes ([email protected])

Adecco Group: Samantha Allen ([email protected])

ManpowerGroup: Gareth Vale (gareth.vale@.com)

For press and media enquiries, please contact:

Randstad NV: [email protected]

Adecco Group: [email protected]

ManpowerGroup: [email protected]