S C A L A B R I N I C E N T R E O F C A P E T O W N 2 0 1 9 o u r v i s i o n c o n t e n t s OUR WORK ...... 4 To foster the cultural, DIRECTOR'S NOTE ...... 8 LAWRENCE HOUSE ...... 10 social and economic CHAIPERSON'S REPORT ...... 12 YEAR IN REVIEW ...... 14 integration of migrants, SUCCESS STORY: ANNA ...... 16 MEDIA AND COMMUNICATIONS HIGHLIGHTS ...... 18 refugees and South SUCCESS STORY: PLACIDE ...... 22 VOLUNTEER HIGHLIGHTS ...... 24 FINANCIALS ...... 26 Africans into local society. THANKS ...... 28

SCALABRINI CENTRE OF ANNUAL REPORT | 2 Personal Development o u r w o r k Financial Sustainability The Scalabrini Centre of Cape Town offers specialised services to migrants, refugees and South Africans. Scalabrini’s services focus in four key areas including para-legal advice, advocacy and research, development and integration and well-being and welfare. Scalabrini’s mandate is to advocate for human rights and achieves this through a holistic approach that VOLUNTEER & considers all basic needs. This is attained through the work within these INTERNSHIP WOMEN'S PLACEMENTS School core services: PLATFORM Outreach Club Leadership Platform

Walk-in/ High Level Telephonic Advocacy Advice & Referral Children’s Clinic Mentorship Project (including Angolan UNITE YOUTH Platform unaccompanied Cessation and separated Project foreign children) Academic ADVOCACY Workshops PARALEGAL and Coaching DESK Legal SCALABRINI CENTRE Advocacy OF CAPE TOWN Advocacy UPLEARN Communications Professional Development and Internship Support

LAWRENCE Skills HOUSE EMPLOYMENT Training and English WELFARE ACCESS Professional (CHILD AND YOUTH Job Classes Placement Development CARE CENTRE) Men's Platform Service

Foreign ENGLISH Literacy Help Desk Professionals SCHOOL AMKA Desk Programme

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 4 o u r w o r k The Scalabrini Centre offers three services developed over the past 3. SOCIO-ECONOMIC INTEGRATION ten years: Para-legal and Advocacy/Research, Well-being and A multi-national network of women Protection, and Socio-Economic Integration (English School, Women’s IMPACT Platform and Employment Access and UNITE). These are introduced Broadly speaking, the Women’s Platform is a network where women can WOMEN'S REPORT facilitate connections, share knowledge and resources, and access briefly below: PLATFORM opportunities. Specifically, the Platform offers a variety of practical peer- led trainings. The network is cultivated through two areas of focus; personal development and financial sustainability. Click on the impact report buttons to download programme specific impact reports Providing a gateway to employment

IMPACT The Employment Access Programme supports migrants, asylum seekers REPORT EMPLOYMENT and refugees who are legally entitled to look for work in South Africa. We 1. PARA-LEGAL AND ADVOCACY/RESEARCH ACCESS provide a combination of skills training, professional development and resources needed for success in the job market. Protecting, promoting and advancing the rights and freedoms of migrants and refugees ADVOCACY Promoting the Global Education Movement for Refugees PARALEGAL IMPACT DESK The Advocacy Team works on two mutually informing levels. Firstly, paralegal advice REPORT Academic support for 150 bursary students of on-line competency based and practical assistance are provided to individual clients on a walk-in basis. Pertinent UPLEARN Bachelor degrees conferred by the Southern New Hampshire University. issues here include: access to documentation and the Department of Home Affairs IMPACT immigration and asylum systems; access to public services such as education and REPORT healthcare; access to justice for victims of xenophobic violence, hate crimes, and Provoking critical thinking and activism in Youth. other protection-related issues; assistance to unaccompanied and separated foreign minors; and advice and assistance with cases of detention and deportation. Secondly, IMPACT Working with high school students, UNITE is a leadership and peer the Advocacy Team works to drive deeper systemic change in South African society REPORT mentorship initiative that aims to build social cohesion and transformation UNITE YOUTH and in the immigration and asylum systems. The work is informed by and responsive to in South African society. UNITE explores ideas of identity, integration and direct engagement with individuals and the particular problems that they experience. diversity with youth living in South Africa. This work includes: commenting on draft legislation, policies and implementation, to government and international bodies; raising awareness through online communications, newsprint, and documentary making, among other things; providing Providing a specialised English language school for trainings to government officials, civil society, citizens, and members of refugee and refugees and migrants. migrant communities; conducting and publishing research; engaging in strategic IMPACT litigation; and finding durable solutions to specific issues, like the cessation of refugee ENGLISH REPORT Refugees and migrants who lack English language skills face even greater status. SCHOOL barriers in adjusting to life in South Africa, accessing social services, and securing employment. To address this need, we provide a specialised English language school to promote empowerment, integration, and student success. Our multinational clientele incorporates more than eight 2. WELL-BEING AND PROTECTION African countries, creating a diverse learning environment for over 1300 Accessing services for migrants and refugees in need. students a year.

The programme offers assistance to any migrant and refugee in need. Through a WELFARE process of consultation, the team is able to assist individuals to access basic services Caring and protecting the needs of vulnerable refugee such as medical care, schooling, shelter, SASSA grants and assistance with and migrant children and youth. advice/application for voluntary repatriation. Services include home visits to the homes IMPACT of our most vulnerable clients. The desk also manages a limited assistance programme LAWRENCE Lawrence House is a child and youth care centre registered with the REPORT which offers direct support to emergency and special cases. Scalabrini Centre Department of Social Development. The residential facility caters to the believes that an individual’s sense of well-being is essential to achieving personal HOUSE particular care and protection needs of vulnerable refugee and migrant financial sustainability. Welfare clients must demonstrate a willingness to work children and youth. Lawrence House offers these children a therapeutic alongside the Welfare team, by supporting change in their own life circumstances. CHILD AND YOUTH environment where their holistic development is promoted through the CARE CENTRE) dedicated work of a multi-disciplinary care team.

IMPACT REPORT SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 6 d i r e c t o r ' s n o t e

Harsh realities continue to face many refugees and migrants in South Africa. Despite this, we witness clients using their hardy resilience, resourcefulness and momentum to build better lives for themselves and for those around them.

THIS HAS BEEN A YEAR OF INTENSE POSITIVITY AND NEGATIVITY As South Africa witnessed this turmoil, the internal in respect of asylum seekers and refugees in FOR MIGRANTS AND REFUGEES IN SOUTH AFRICA. environments created by Scalabrini became South Africa came into effect. The Advocacy increasingly important to our clients. The nurturing Programme is concerned; the new laws are During 2019, we have been reminded that through in addressing xenophobia and listening to the and caring settings created by the Men’s restrictive and undermine the rights of asylum negativity, lessons can be learnt - and positivity is realities behind it – rather than a knee-jerk Development group have blossomed, bringing seekers and refugees in South Africa. We plan to given a stronger chance to emerge. In September, reaction, which can be damaging. We concur that together men from all walks of life to empower react, in all the different spheres of Advocacy’s we witnessed another spate of xenophobic addressing xenophobia requires long-term each other. skillsets and outputs, to these new laws. violence. Aside from dealing with its traumatic integration programmes, whilst addressing issues consequences, we reengaged with the complex in local power structures and the accountability of We have seen hundreds of students graduate Harsh realities continue to face many refugees nature behind xenophobia - and the equally perpetrators of violence. This learning has driven from the English School, many graduate from and migrants in South Africa. Despite this, we complex solutions to addressing it. We welcomed much of our thinking behind the evolution of many carpentry school, and hundreds of people finding witness clients use their hardy resilience, examples of nuanced and positive journalism (like of our programmes. For example, the structure of work with support from the Employment Access resourcefulness and momentum to build better a piece on South Africans who are standing up to our UNITE youth programme, or the integration Programme. UpLearn has added a structured lives for themselves and for those around them. xenophobia in their communities and those elements of our English School and Women’s teaching section to its programme, and Within this context, we hope Scalabrini is seen as negotiating truces with perpetrators). We’ve Platform. This thinking has also contributed to the individualized academic coaching to support the a safe hub – from which people can develop, grow completed substantial work with the media and way in which we interact with the media – and blended learning model. I salute the six Bachelor and integrate, and move together towards a the way in which xenophobia is reported on – and with over 160 appearances in national and and eighty two Associate graduates. stronger South Africa. so we welcomed these counter-narrative stories. international media this year, we hope to continue The violence also instigated a renewed approach to contribute to a better global understanding of It seems that 2020 will usher in new challenges Miranda Madikane migration matters. and opportunities. As of 1 January 2020, new laws Director

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 8 l a w r e n c e h o u s e In the childcare and youth development field the Home Affairs has very little to offer to young concept of journeys is a central theme; at foreign nationals who until recently could benefit Lawrence House our role is to walk alongside from protection and services legislated through children and young people, finding the correct the Children’s Act. The question is posed: what pace to accompany their individual journeys. does this say about us as society and our value for When young people are placed with Lawrence youth, when at a crucial point in their House there is a responsibility to help ensure that development they are offered no support? their time spent here is one of growth and development. At Lawrence House there is a quick I would like to extend my gratitude to the shift from being perfect strangers to a complex Lawrence House Management Board members for relationship - this is constantly being negotiated their dedication and support of the home. with the child or youth, therefore as staff we need As we think ahead to the upcoming 15th to identify the correct role required of us in each anniversary of Lawrence House, which we will be individual’s life journey. In this complex context celebrating in 2020, the names and faces of over the coming of age of young people, their transition ninety young people come to mind. Young people from children to young adults and our journey with who we have journeyed with and for whom them throughout that growth process, is an Lawrence House meant home for a certain intense and often challenging time. period of their lives. We are realising that whilst we have learnt many lessons with hindsight, As young people move from one stage in their we are also pleased to note that Lawrence House lives to the next, we ask ourselves, how much and as an institution and its dedicated staff team have in which way we should support their transitions. also come of age; we have ridden ourselves of the In our different cultures and family environments insecurity and the search for the best moment to we celebrate reaching coming of age milestones, let young people go. Now we focus on our daily yet for young people living in residential facilities practice and thereby ensure that when young reaching matric and becoming an adult means adults leave Lawrence House, no matter when, ultimately that the moment has come to leave, to they will be best prepared to face the new journey separate from what is known and to start again. by themselves, secure in the knowledge that Lawrence House can continue play a role in their When young adults leave Lawrence House, no matter the Unfortunately important role players such as the lives, but on their terms. Department of Social Development and the moment, they will be best prepared to face the new Department of Home Affairs seem to miss the Giulia Treves fundamental importance of this last transition, Lawrence House Manager journey by themselves knowing that Lawrence House can hardly any concrete support is made available in terms of dedicated funds to support young adults continue to play a role in their lives, but on their terms. exiting alternative care facilities.

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 10 c h a i r p e r s o n ' s r e p o r t

The echo of Pope Francis’ wise words resonated in The skills of Fr. Filippo and his networking ability has The year ended with perplexity arising from the 2019, giving courage and hope to Scalabrini Centre further established the centre of studies for human government’s amended migration law as the new and many other institutions, in many countries mobility as a leading resource of migration data and President for South Africa, Cyril Ramaphosa began around the world - highlighting the importance of research in South Africa and several other countries his first term in office. Early in January Miranda protecting, promoting and integrating migrants and on the African continent. Madikane, Scalabrini Centre Director and Fr. Peter refugees into society. Inspired by his teaching, the John Director of the Catholic Parliamentary Liaison Scalabrini Centre approached local church leaders In 2019, the Scalabrinians celebrated the 25th Office, organized a workshop to discuss the from the Archdiocese of Cape Town’s to Anniversary of their arrival in Africa. This significant changes and a shared response to the loss of IN 2019, collaborate on gaining a better understanding of milestone was celebrated with a week of migration refugee and asylum seeker’s rights under the new the circumstances faced by migrants. The local workshops and events, focused on reaching out to law. SCALABRINIANS parish priests attended workshops, and received everyone from youngsters, professionals and the practical information on how to integrate refugees clergy of the Archdiocese. Fr. Filippo was the main The Scalabrini Centre received a total in their parishes, thus making a significant coordinator of the programme. He invited a range of refurbishment funded by the kind gift of the board CELEBRATED THE 25TH difference. speakers from across the world. members of the Southern New Hampshire University. Under the supervision of Fr. Filippo ANNIVERSARY OF THEIR In May the Scalabrini Centre hosted the graduation Lawrence House, the child and youth care centre, and the team’s hard work the whole building of the first group of university students enrolled for used 2019 to put into action knowledge accumulated received much needed restoration, making the ARRIVAL IN AFRICA. blended learning support of the online degree over the past years. A notable achievement was a centre far more welcoming for clients whilst also programme, sponsored and conferred by the successful international family reunification done in improving the layout for the different departments THIS SIGNIFICANT Southern New Hampshire University in the USA. partnership with the International Organisation for and projects. This has proved immensely helpful We were pleased to welcome a large group of the Migration, the Department of Justice and to the staff and the many generous volunteers MILESTONE WAS university’s Board Members who travelled from the Constitutional Development and the authorities of the running numerous projects, which in turn makes a USA to attend the graduation; their presence Republic of Congo. Early in 2019 Lawrence House ran difference to the lives of many migrants, refugees highlighted the achievements of the graduates and a fun-filled activity camp which saw junior and senior and asylum seekers. CELEBRATED WITH A inspired all the students still in progress. kids competing alongside staff members with the aim to enhance positive peer relationships in line with our WEEK OF MIGRATION Fr. Gerardo Garcia The official assignment of Scalabrinian Priest Fr. experiential learning approach. Giulia Treves, Scalabrini Centre Chair Person Filippo Ferraro as the Director of the Scalabrini Manager of Lawrence House, kept the Management WORKSHOPS AND Institute for Human Mobility in Africa gave a new Board well incentivized and encouraged throughout energy to the centre of studies; not only with new the year with these and other success stories, paving EVENTS. personnel trained and hired, but also an upgrade of the way for the imminent 15th anniversary of the offices and library. Lawrence House.

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 12 Y E A R I N R E V I E W P R O G R A M M E H I G H L I G H T S Y

C client The Advocacy Programme’s Children’s

A FORMAL Project achieved a notable success by C securing the granting of Permanent

O 4 339visits SUBMISSIONS Residence to four unaccompanied V 10 including repeat visits from new clients as on legislation or to various human

D foreign children well as continued visits from old clients rights bodies CLICK TO READ A T N E S S M E 3NUMBE9R OF NE9W CLIE1NTS Y

C 1450 O

C 677 L 353 A P Clients accessed Clients received training DOCUMENTATION OF NEW CLIENTS TOP COUNTRIES OF ORIGIN M the HELP DESK Employed E FOR NEW CLIENTS

Welfare has assisted children in applying

1500 E for school exemptions alongside support

asylum R with registration into schools. For some 1400 seeker A who could not afford to pay school fees, F Welfare provided them with school fees L 792 1419 1300 2

E payment ensuring their education can

8 Clients assisted Total consultations continue. 1200 W 3

1100 1

1000 S M

' women successfully R

900 N graduated from Small somalia: O congo: E Business Course with undocumented 286 F 288 rwanda: 236 T 800 76 M 18 women receiving 2 O A 441 women successfully completed Sector financial stimulus from L

700 3 Small Business Growth DRC: 2091 W women registered for Skills Training in the following areas:

P 45 64 nails and beauty, 52 craft, 68 Grant. 8 Not the Women’s Platform 600 refugee burundi: childcare, 52 hospitality stated 288 angola:

500 5

8 288

6 Literacy students H L 400 3 completed course and 5 other S zimbabwe: O I 5 212 attended 60% of classes South O 300 288 L 0

African H G 6

C 262 760 200 Citizen N students met all criteria S E 3 5 unknown Literacy students students registered 426 for tested classes* 100 south 0 registered for tested classes* 9 africa: 470 0 0 2 1 *Tested Classes mean candidates must attend two, and pass at least one, written and spoken test.

AGE (NEW CLIENTS) GENDER (NEW CLIENTS) N students graduated with

A completed an Associate of E e internships Arts degree in L l in various General Studies P 1.6% a 150 0-17 and Healthcare

U 51sectors. 49 m Total number of Management. 18 to 24 16.9% e 25 to 34 37.4% f 50.96% students in UpLearn 35 to 44 24.9% e

45 to 54 7.6% l

a UNITE Club workshops run E H 6 partner schools at each partner school T m

I 20 55 + 1.6% T

N Fezeka Secondary School; unknown U 10% 46.88% U Secondary School, Langa High School, UNITE Leadership *2.6% were not stated or stated as other O High School, workshops run at

Y 511 20 Scalabrini Centre of Cape NEST Senior School, Vista High School. SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 14 Town YOUNG AND AMBITIOUS, ANNA – WHO HAS LIVED MOST OF HER LIFE IN SOUTH AFRICA – HAS FOUND A HOME AT SCALABRINI, AND HOPES THAT HER TIME HERE IS A KEY STEP TO ACHIEVING HER GOALS.

EARLY LIFE IN SOUTH AFRICA “When I walked into Scalabrini, I just got the feeling that this is home, this is where I’m meant to be. I just In the 1990’s, at the age of 6 or 7, Anna fled the war keep asking myself why I didn’t come earlier.” Anna in Angola with her siblings. Arriving in Cape Town reflects on the impact that Scalabrini has had, was new and exciting. Anna was a bright-eyed child helping her to become a better person and leader, as filled with buoyancy – but it was not to last. “When well as helping with her documents. Her sister you are young, things are exciting, but when you decided to return home to Angola as there were too settle in that’s when reality kicks in.” many difficulties with her documents, but her brothers are still here. “Initially I was happy when we arrived, but due to things that happened I had to come face-to-face REALISING HER DREAMS AND with reality.” Financially, life was difficult. Anna’s sister had to buy goods in South Africa and sell them GIVING OTHER WOMEN THE back in Angola; her brothers worked as security OPPORTUNITY TO DO THE SAME guards. Emotionally, life took a dip too; “I was not really supported because my sister was never there. Anna hopes to continue empowering women through She had to be in and out. I was a full-time student personal development. Her dreams extend as far as and a full-time mother to her four children. I had to the big screen, where one day she hopes to see her do everything by myself. Then when you go to films and animations. Scalabrini has put her in school, you get called names because you are not contact with a director who is now Anna’s mentor. seen as part of the community, you are not welcome “My hope for the future is to have my cartoons, my here.” Something Anna did have in her younger years movies, finish my education and still continue was education. “I am happy I came across a good empowering women through personal development. principal. Due to me being very active at school, I was exempt from paying school fees.” “For me having gone through personal development to now go on to leading PD has been DOCUMENTATION FRUSTRATIONS amazing. To see the women come into my class with AND FINDING HOME a lack of confidence, and that transformation after eight sessions; I see them like beautiful butterflies. They start in the cocoon and by the time the class is Anna’s frustration built up because of the Angolan done, they can leave the cocoon with beautiful Cessation Permit (a two-year temporary visa issued flowers, ready to conquer the world. For me that has to Angolan refugees upon the cancellation of their been the best experience ever.” status). Home Affairs was refusing to renew her permit, meaning that she could not work or study “Then I decided to be proactive and come Anna : to Scalabrini to see where I can get involved.” Anna started in Personal Development with Women’s Platform and joined BASP to continue her studies. This was a big win, as she had previously been From the confines of a unable to continue her studies. “FOR ME HAVING GONE THROUGH PERSONAL DEVELOPMENT TO NOW GO ON TO LEADING PD HAS BEEN AMAZING. TO SEE THE WOMEN COME INTO MY cocoon to a butterfly CLASS WITH A LACK OF CONFIDENCE, AND THAT TRANSFORMATION AFTER 8 SESSIONS; I SEE THEM with Women’s Platform LIKE BEAUTIFUL BUTTERFLIES SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 16 M E D I A A N D C O M M U N I C A T I O N S H I G H L I G H T S

documentary infographics 2 media panel appearances journalists' 4 films 5 events 167 in media guide Covering a variety of issues, co-created 1 Migraiton in South Africa: 3 issues, specifically for journalists covering with Sonke Gender Justice, on the White Including international and national Published by Scalabrini, with input from 3 solutions migration issues in the media: one Paper, Health Access, Refugee articles,, radio and TV appearances in which partners, in the run up to the 2019 South Spaza panel was hosted by CoRMSA in Scalabrini was quoted or interviewed. African elections. The guide stimulated Amendment Act and Birth Registration. Johannesburg. Young and Stateless: Mbalentle new connections with media. Young and Stateless: Rabiyah

T O P # 5 M E D I A P I E C E S

South Africa is African Cost of Report finds 33% South Africa’s not overrun observers praise corruption – of children Epidemic of by immigrants - South Africa’s How a toddler entering SA run Hate experts elections died at Bosasa’s the risk of being detention centre stateless weekend argus New Frame Mail & Guardian SABC news Bloomberg

This year, we put considerable effort Countering the usual dominant Tragic look at the interplay We reached large numbers of Bloomberg covered the into impacting the way that narratives around migration, this between corruption and target audiences in delicate issue of xenophobia migration was reported on in South piece celebrated the involvement of refugees’ and migrants’ lives in terms of South African public in November 2019. SCCT Africa. The media’s coverage of migrants and refugees in ensuring South Africa. with our appearance on live advocates for the intricate migration has been found to directly South Africa held democratic and time TV. Our report complexities and nuances of impact perpetrators of xenophobia. fair elections. A relief from the usual on migrant children caused xenophobia to be reflected We were once told, a headline such as coverage of migration issues! waves in the media and in media – because ‘South Africa is not overrun by raised awareness on the simplification of the matter immigrants’ would never make it into issue. risks making matters worse. the news. Our journalists’ guide to reporting on migration sought to set IMAGE: Sally Gander, Head of Advocacy facts straight and normalize aspects of speaking to the press at the panel event migration. This article reports on the panel event that launched this guide. specifically for journalists covering migration issues in the media.

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 18 M E D I A A N D C O M M U N I C A T I O N S H I G H L I G H T S

IN 2019, SCALABRINI LAUNCHED A NEW WEBSITE, IN THE 38% 4783 FIRST SEVEN MONTHS WE HAD: AUDIENCE FOLLOWERS GROWTH 14 575 47 545 WEBSITE USERS PAGE VIEWS 23% 1003 AUDIENCE FOLLOWERS 20 518 GROWTH WEBSITE VISITS/SESSIONS 188% 41% 74% 275 AUDIENCE FOLLOWERS INCREASE IN SOCIAL INCREASE IN GROWTH REFERRALS ORGANIC SEARCH

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 20 PLACIDE’S JOURNEY HAS MADE A FULL CIRCLE. SITTING IN HER SHOP IN CAPE TOWN - WHERE SHE MAKES CLOTHES, EATS AND SLEEPS - SHE SPEAKS OF THE LIFE SHE HAS ESTABLISHED HERE. MEANWHILE, SHE IS PREPARING TO GO BACK TO THE DEMOCRATIC REPUBLIC OF CONGO (DRC) - A PROCESS THAT HAS BEEN ASSISTED BY SCALABRINI’S WELFARE PROGRAMME.

EARLY LIFE IN SOUTH AFRICA Scalabrini then approached her to run sewing workshops for Women’s Platform. This helped bring in a more steady, less strenuous income. Placide fled her home in DRC 11 years ago. Sitting in Brooklyn, Cape Town with her life’s possessions “The biggest help from Scalabrini was meeting lots of packed into suitcases behind her - ready to take people and getting work. I get more people and more back to DRC - Placide speaks of her journey to South customers coming to me. Then when they’re helping Africa. me like that, I opened my own small shop. When I opened my small shop here, I trained DRC is still facing ongoing conflict, which has the Scalabrini ladies here.” claimed over five million lives. Placide was a nurse working in an army hospital where she came face to MAKING THE JOURNEY HOME face with brutality. “They were killing people. That’s why I ran away to South Africa. They were looking With regards to her health, getting help in South for me to arrest me because I said the truth.” Africa has proved difficult. This was a major factor in her decision to go home. “I decided to go home Placide traveled from Kinshasa to Lubumbashi. Then because my health is not good - my blood pressure to Zambia, Zimbabwe, Johannesburg and finally is high and my heart is not beating nicely.” Without Cape Town. “Cape Town was very hard for me. You family nearby, Placide worries what would happen to had to go to Langa to apply for asylum. You must go her if she were to fall sick. With this in mind, during the day and sleep there until tomorrow.... It Placide has decided to return to her family. took me one year to get my asylum permit.” To add to the stress of documentation, Placide’s living The Welfare Programme was able to assist Placide situation was uncomfortable. “I was living with one of with returning home. Going home does not come my friend’s sons, but he made it very difficult for me without reservations and fear (it involved complex to stay with him. I was sleeping on the floor.” When processes including the cancellation of her asylum Placide suffered from a stroke, her church helped claim in South Africa, which had to undergo careful her find a room of her own. She still struggles with consultation). “I am scared to go home - it’s not her health to this day. peaceful. But I want to go... I have my house, I have my family. I miss them and they miss me. I am here REBUILDING A LIFE IN SOUTH AFRICA alone, like I don’t have people. That can make me sick again.” A strong and persevering woman, Placide got money PLACIDE: together to buy a sewing machine. “When I made 100 ARRIVING IN DRC bags, I’d put them on my back and go straight to . I’d start on the road, selling one by one Placide took off from the Cape Town International until Fishhoek or Simonstown, every Sunday. I Airport on 25 November 2019. She arrived safely in walked, no train, no bus. I walked.” DRC and was received by her family. She keeps in Returning to a life left The Welfare Programme was Placide’s first point of contact with the Welfare Team and says she has contact, where she received social assistance. resettled happily in DRC. behind with help from “I AM SCARED TO GO HOME - IT’S NOT PEACEFUL. BUT I WANT TO GO... I HAVE MY HOUSE, I HAVE the Welfare Programme MY FAMILY. I MISS THEM AND THEY MISS ME SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 22 V O L U N T E E R IMAGE: Emiel Renier, Advocacy Volunteer H I G H L I G H T S

The Scalabrini Centre relies heavily on the hard work and support of volunteers. Volunteers come from all over the word and bring a diverse set of experiences, knowledge and abilities and support every aspect of Scalabrini's services. Volunteers typically place with us for three to six months, these are some highlights from this years volunteers. 48 NO. OF VOLUNTEERS IN 2019

FEEDBACK FORMS WERE SENT TO VOLUNTEERS, 60% OF VOLUNTEERS RESPONDED WITH THE FOLLOWING INSIGHTS:

Volunteers gave their volunteer 80 experience a NET PROMOTER SCORE of 80.

*NPS stands for Net Promoter Score. It's a customer satisfaction benchmark that measures how likely your customers are to recommend your organisation to a friend. An NPS score above 70 is considered EXCELLENT. The unique volunteer-centered culture VOLUNTEERS WERE ASKED TO RATE THE FOLLOWING OUR OF 7 at Scalabrini meant that I was given I FELT PART OF THE SCALABRINI TEAM 6.6 I FELT SUPPORTED THROUGHOUT MY TIME AT SCALABRINI 6.4 important tasks, could easily seek out IF I HAD IDEAS, I FELT LISTENED TO 6.5 attentive mentorship, and most of all, I FELT APPRECIATED FOR THE WORK I DID 6.7 felt like a valued member in the I GAINED SKILLS IN MY TIME AT SCALABRINI 6.5 I FEEL LIKE I MADE AN IMPACT 6.5 organization.

Joy Chiu, UpLearn Volunteer 0 1 2 3 4 5 6 7

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 24 breakdown of income F I N A N C I A L S Revenue (ZAR) Boarding and lodging income 386,896 Income vs Year Facility hire 5,391 Training income 298,914 Grants, awards and donations ASCS Scalabrini 1,395,549 Anglo American Chairman's Fund 200,000 R16,194,566 Department of Social Development: Lawrence House 1,266,220 Department of Social Development: Scalabrini Centre of Cape Town 378,689 HCI Foundation 150,000 Holy Childhood 73,150 R11,022,162 I O M Lawrence House 230,085 Lenten Appeal 80,000 Millennium Trust 660,000 National Lottery Commission (NLC) 194,226 Social Change Initiative 1,349,650 Southern New Hampshire University (SNHU) 4,273,038 US Department of State: Population, Refugees and Migrants (PRM) 3,665,126 Private donors 2,278,833 Other income BASP Expense recovery (Mar 19 - Feb 2020) (Mar 18-Feb 19) 227,092 Investment income 57,622 Income sources TOTAL INCOME R16,194,566 breakdown of expenses

R16,194,566 R16,363,551

Click for detailed income statements

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 26 IMAGE: Film still taken from T H A N K Y O U Young and Stateless: Mbalentle The work at The Scalabrini Centre would not be possible without the support and dedication of our board of trustees, the donors and volunteers.

B O A R D O F D I R E C T O R S Gerardo Garcia (Chair) Filippo Ferraro Franco Vignazia Peter John Pearson Jamala Safari Lindi Lydia Dlamini and Dulce Pereira Miranda Madikane Alessandro Festorazzi

L A W R E N C E H O U S E M A N A G E M E N T B O A R D Gerardo Garcia Filippo Ferraro Jamala Safari Daksha Hargovan and Miranda Madikane

D O N O R S Department of Social Development; HCI Foundation; Lenten Appeal; Anglo American Chairman’s Fund; US State Department: Population, Refugees and Migrants; Millennium Trust; NLC; Social Change Initiative; Southern New Hampshire University (SNHU); ASCS Agenzia Scalabriniana; Holy Childhood; IOM

SCALABRINI CENTRE OF CAPE TOWN ANNUAL REPORT | 28 IMAGE: Film still taken from SPAZA

The centre is registered with the South African Department of Social Development as a non-profit organisation (021-079 NPO), as a youth and child care centre (C7569) and as a Public Benefit Organisation with the South African Revenue Services (930012808) and governed by a Trust (IT2746/2006). Auditors: CAP Chartered Accountant

43 - 47 Commercial Street, Cape Town. 8001 | Tel: (0) 21 465 6433 | Fax: (0) 21 465 6317 www.scalabrini.org.za | w w w . f a c e b o o k . c o m / S c a l a b r i n i C T | @ScalabriniCT