Raptim International Travel ‐ Confidential Negotiated Airfare Programs

Air France Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $300.00 cancellation penalty • Date changes allowed at $75.00/person plus any difference in fare and tax • Fare is based on check payment; credit card use is 4% additional • Mileage accrual permitted at 100% of miles actually flown except for L and V class which allows only 25% of the actual mileage flown • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Air France Policy: http://www.airfrance.us/US/en/common/guidevoyageur/pratique/pratique_bagage.htm?BV_SessionID =5K‐oIrWayOOcdLc‐pYy6FOl&BV_EngineID=140ufsta0

Air Niugini Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $250 cancellation penalty before departure. No refund after departure. • Date changes allowed at $175.00/person plus any difference in fare and tax • Fare is based on check payment; credit card use is 4% additional • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Maximum stay 180 days * • Air Niugini Baggage Policy: http://www.airniugini.com.pg/index.php?option=com_content&task=view&id=35&Itemid=46

British Air Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $100.00 cancellation penalty • Date/Routing changes allowed at $75.00/person plus any difference in fare and tax • Date change and cancel are allowed only if done prior to 24‐hours of travel date. • Advance seating accepted on all British Airways flights • One additional piece of luggage can be requested for no additional charge ** Must be British Airways flights only ** • * Please note on BA transatlantic codeshare flights ex USA(operated by American ) is currently ONE PIECE. Standard excess baggage charges apply. • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Mileage accrual permitted at 100% of the actual mileage flown • Fare is based on check payment; credit card use is 4% additional • British Air Baggage Policy: http://www.britishairways.com/travel/bagchk/public/en_us

Raptim Travel Confidential 4/11/2011 British Air Consolidator fare features:

• Once purchased, the ticket can be refunded minus a $300.00 cancellation penalty except N and Q class fares which are non refundable • Date/Routing changes allowed at $175.00/person plus any difference in fare and tax • Tickets must be purchased 7 days after reservation • For bookings made within 21 days of departure, tickets must be purchased within 72 hours of reservation • One free stopover in the UK is allowed • Fare is based on check payment; credit card use is 4% additional • British Air Baggage Policy: http://www.britishairways.com/travel/bagchk/public/en_us

Cathay Pacific Humanitarian Fare Features:

• Once purchased, the ticket can be refunded minus a $200.00 cancellation penalty • Date/Routing changes allowed at $175.00/person plus any difference in fare and tax • Free stopover in Hong Kong, all other stopovers are at $100.00 per stop • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Open returns allowed for up to 12 months • Cathay Pacific Baggage Policy: http://www.cathaypacific.com/cpa/en_US/helpingyoutravel/baggageallowance

Cathay Pacific Consolidator Fare Features:

• Once purchased, the ticket can be refunded minus a $200.00 cancellation penalty • Date/Routing changes allowed at $175.00/person plus any difference in fare and tax • Free stopovers allowed for all cities except Vancouver • Maximum stay is six months but can be extended to a year for $150.00 • Cathay Pacific Baggage Policy: http://www.cathaypacific.com/cpa/en_US/helpingyoutravel/baggageallowance

Delta Airlines Humanitarian fare features:

• Once purchased, the ticket can be refunded minus $250.00 penalty for Latin America/Mexico/Caribbean and for $300.00 penalty for transatlantic flights • Date changes allowed at $225.00 for Latin America/Mexico/Caribbean and $275.00 for transatlantic flights plus any difference in fare and tax • Credit cards are accepted • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Mileage accrual permitted at 100% of miles actually flown • Delta Airlines Baggage Policy: https://www.delta.com/traveling_checkin/baggage/baggage_allowance/index.jsp

Raptim Travel Confidential 4/11/2011 Emirates Air Humanitarian fare features:

• Once purchased, the ticket can be refunded minus $100.00 cancellation penalty • Date/Routing changes allowed at $75.00/person plus any difference in fare and tax • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Stopovers are not permitted • Credit cards are accepted • Emirates Air Baggage Policy: http://www.emirates.com/english/help/faqs/faqdetails.aspx?faqId=214915&categoryId=214913

Etihad Airways Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $100.00 cancellation penalty • Date changes allowed at $75.00/person plus any difference in fare and tax • Routing changes not allowed • No discount permitted for Child / Infant • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Etihad Airways Baggage Policy: http://www.etihadairways.com/sites/etihad/global/en/planatrip/Pages/Baggage‐information.aspx

Ethiopian Airlines Humanitarian fare features:

• Once purchased, Fare Basis PX or XP fares are refundable less 300.00/ all other fare types refundable less USD 200.00 • Date changes: For Fare Basis PX or XP fares‐ allowed at $275.00/person plus any difference in fare and tax. • For 4M allowed at $175.00/person plus any difference in fare and tax/ 6M Fares‐ allowed at $75.00/person plus any difference in fare and tax. • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Credit cards are accepted • Open ended returns are permitted up to one year • Ethiopian Airlines Baggage Policy: http://www.flyethiopian.com/en/travel/baggage/freeallowance.aspx

Jet Airways Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $325 for India flights and 250 for Brussels cancellation penalty before departure. No refund after departure. • Date changes allowed at $175.00/person for India and 225.00 for Brussels plus any difference in fare and tax • Jet Airways Baggage Policy: http://www.jetairways.com/EN/IN/Baggage/FreeBaggageAllowances.aspx

Raptim Travel Confidential 4/11/2011 Kenya Airways Consolidator fare features:

• Once purchased, the ticket can be refunded minus a $500.00 cancellation penalty • Date changes allowed at $325.00/person plus any difference in fare and tax • Min. 7 days stay/ Max. 2 months stay • Fare is based on check payment; credit card use is 4% additional • Kenya Airways Baggage Policy: http://www.kenya‐ airways.com/home/information_and_services/baggage/baggage_allowances/default.aspx

Kenya Airways Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $200.00 cancellation penalty • One Date change allowed at $75.00/person plus any difference in fare and tax. Subsequent changes must collect $150.00 change fee • Rerouting not permitted • Stopovers are permitted • Fare is based on check payment; credit card use is 4% additional • Kenya Airways Baggage Policy: http://www.kenya‐ airways.com/home/information_and_services/baggage/baggage_allowances/default.aspx

LAN Consolidator fare features:

• Once purchased, the ticket is non refundable • Date changes allowed before departure at $175.00/person plus any difference in fare and tax • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Credit cards are accepted • LAN Baggage Policy: http://plane.lan.com/info_viajes/equipajes/index‐en‐us.html

Lufthansa/United/Air Canada/Continental Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $225.00 cancellation penalty/ 350.00 • Date changes allowed at $175.00/person plus any difference in fare and tax/ Business Class 275.00 person plus any difference in fare and tax • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • A third piece of checked luggage can be requested for no additional charge for Lufthansa flights only originating in the USA. • Mileage accrual permitted at 100% of miles actually flown • Credit cards are accepted except for travel to/from Nigeria • Accra/Nigeria bookings must be purchased within 72 hours • Lufthansa Baggage Policy: http://www.lufthansa.com/online/portal/lh/us/info_and_services/baggage?l=en&nodeid=1769603&cid =1000390 • United Airlines Baggage Policy: http://www.united.com/page/middlepage/0,6823,51146,00.html • Continental Airlines Baggage Policy: http://www.continental.com/web/en‐ US/content/travel/baggage/default.aspx • Air Canada Baggage Policy: http://www.aircanada.com/en/travelinfo/airport/baggage/index.html

Raptim Travel Confidential 4/11/2011 Qantas Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $100.00 cancellation penalty before departure • Date changes allowed at $75.00/person plus any difference in fare and tax • 3 Pieces of luggage for passengers originating USA/Canada/South America on Qantas operated flights only. • Credit cards are accepted • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Qantas Baggage Policy: http://www.qantas.com.au/info/flying/beforeYouTravel/baggageChecked

Qatar Air Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $100.00 cancellation penalty • Date/Routing changes allowed at $75.00/person plus any difference in fare and tax • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Qatar Air Baggage Policy: http://www.qatarairways.com/qa/en/baggage

Royal Air Maroc Consolidator fare features:

• Travel must start from the USA • Minimum stay is seven days and maximum stay is six months • Stopovers allowed in Casablanca only • Once purchased, the ticket refund ‐ Rules of the published fares will apply • Changes to the outbound flights ‐ Rules of the published fares will apply • Credit card accepted • Free day room offered by Royal Air Maroc for a 13 hour layover in Casablanca (7am to 9pm) • Royal Air Maroc Baggage Policy: http://www.royalairmaroc.com/Marchand/Eng/index.jsp?rub=1812&rubid=1814

Singapore Airlines Consolidator fare features

• * Once purchased, the ticket can be refunded H class before departure permitted at charge USD200; After Departure non refundable. E/B/Y/S class before departure permitted before departure permitted at charge USD200; After Departure USD 200 • Date changes allowed $125.00 plus any difference in fare and tax • Mileage accrual permitted at 100% of miles actually flown • Credit cards are accepted • Singapore Airlines Baggage Policy: http://www.singaporeair.com/saa/en_UK/content/before/plan/baggage_allowance.jsp

Raptim Travel Confidential 4/11/2011 SN Brussels Consolidator fare features:

• Once purchased, the ticket can be refunded minus a $250.00 cancellation penalty before departure • First change before departure is $75.00 additional changes at $175.00. After departure changes at $175.00 plus any difference in fare and tax • Mileage accrual permitted at 100% of miles actually flown • Credit cards are accepted • SN Brussels Baggage Policy: http://www.brusselsairlines.com/com/my‐travel/practical‐ information/Default.aspx/before‐the‐flight/baggage‐allowance.aspx?item=20177 South African Air Humanitarian fare features:

• Once purchased, the ticket can be refunded minus $100.00 for Worldwide fares/ $350.00 Special Market fares • Date changes allowed same class of service at $75.00/person for Worldwide fares/ $325.00 Special Market fares plus any difference in fare and tax • Rerouting is not allowed • Credit cards are accepted • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Maximum stay 12 months • Mileage accrual permitted at 100% of miles actually flown • South African Baggage Policy: http://www.seatguru.com/airlines/South_African_Airways/baggage.php Swiss Air Humanitarian fare features:

• Once purchased, the ticket can be refunded minus a $140.00 cancellation penalty • Date/Routing changes allowed at $115.00/person plus any difference in fare and tax • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Credit cards are accepted • Mileage accrual permitted at 100% of miles actually flown • Swiss Air Baggage Policy: http://www.swiss.com/web/EN/services/baggage/Pages/free_checked_baggage.aspx

TAM Consolidator fare features:

• Once purchased, the ticket can be refunded minus a $250.00 cancellation penalty • Date/Routing changes allowed at $225.00/person plus any difference in fare and tax • Valid for maximum 4 month stay • Thai Airways Baggage Policy: http://www.thaiairways.co.uk/pages/flying_with_thai/luggage.htm

Raptim Travel Confidential 4/11/2011 Thai Airways Consolidator fare features:

• Once purchased, the ticket can be refunded minus a $175.00 cancellation penalty • Date/Routing changes allowed at $150.00/person plus any difference in fare and tax • Valid for maximum 6 month stay • Fare is based on check payment; credit card use is 4% additional • Thai Airways Baggage Policy: http://www.thaiairways.co.uk/pages/flying_with_thai/luggage.htm

Turkish Consolidator fare features:

• Once purchased, Classes C,D,Y,B are refundable less 100.00/ Classes M,K,H,S,E are refundable less USD 350.00/ Classes T,Q non refundable • Date changes: For Classes C,D,Y,B allowed at $75.00/person plus any difference in fare and tax. Classes M,K,H‐ allowed at $225.00/person plus any difference in fare and tax. Classes S,E,Q,T ‐ allowed at $275.00/person plus any difference in fare and tax. • Free stopover in Istanbul • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • Credit cards are accepted • Open ended returns are permitted up to one year • Turkish Airlines Baggage Policy: http://www.turkishairlines.com/en‐ INT/services/passenger_services/luggage_information.aspx

US AIRWAYS consolidator fare features:

• Once purchased, the ticket can be refunded before departure minus a $350.00 cancellation penalty/ • After departure ticket is non refundable. • Date changes: One $275.00 change after departure. Date/flight change only. Changes are not allowed to origin/destination/stopovers. • Each passenger must travel with id and original letter on letterhead from sending organization stating travel is for mission/humanitarian purposes • US AIRWAYS Baggage Policy: http://www.usairways.com/en‐ US/traveltools/baggage/baggagepolicies.html

Raptim Travel Confidential 4/11/2011