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2019 Emerson Corporate Social Responsibility Report Transforming Industries 1 Table of 3 Chairman’S Message

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2019 Emerson Corporate Social Responsibility Report Transforming Industries 1 Table of 3 Chairman’S Message CORPORATE SOCIAL RESPONSIBILITY REPORT 2019 2019 EMERSON CORPORATE SOCIAL RESPONSIBILITY REPORT TRANSFORMING INDUSTRIES 1 TABLE OF 3 CHAIRMAN’S MESSAGE CONTENTS 5 OUR COMMITMENT TO ESG 6 OUR VALUES 7 COMPANY PROFILE 11 TRANSFORMING INDUSTRIES • Protecting Food Quality and Environmental Sustainability • Ensuring Human Comfort and Health • Advancing Energy and Resource Efficiency • Enabling Safety and Security • Leading Industries into the Digital Future 22 OPERATING RESPONSIBLY • Corporate Governance • Integrity and Ethics • Environmental Management • Supply Chain 40 INVESTING IN PEOPLE • Employee Engagement • Training and Development • Workplace Safety • Health and Safety Performance • Diversity and Inclusion 59 STRENGTHENING COMMUNITIES • Corporate Philanthropy • STEM Education 73 REPORTING • UN Sustainable Development Goals • GRI Index 84 ABOUT THIS REPORT 2019 EMERSON CORPORATE SOCIAL RESPONSIBILITY REPORT TRANSFORMING INDUSTRIES 2 CHAIRMAN’S most critical industries changes and technical complexity, capital allocation and portfolio. MESSAGE around the world. empowering them to operate After completing this review, more safely and sustainably. I’m extremely confident in our I’m proud of what we Our technologies are helping company’s position to drive near- accomplished in 2019. United advance human health, comfort and long-term success, as we have Dear Stakeholders, by our Emerson values, we and safety, and they’re enabling been doing for 130 years. combined our best-in-class us to help protect food quality technology and groundbreaking In our business and manufacturing and reduce food waste in landfills. innovation to make a true operations around the world, This year, like those that came These tangible ways to impact our difference in the communities we are focusing more than ever world inspire our global workforce before it, we were guided at every and industries in which we operate. on efficient use of energy and to keep pushing for the next In this latest Corporate Social natural resources to help reduce innovation and opportunity turn by a laser focus on our values Responsibility report, we highlight the intensity of our company’s to make a difference. and our efforts to leave the world how we did – and are continuing greenhouse gas (GHG) emissions. to do – just that. To us, operating responsibly means In 2019, we committed to in a better place than we found it. acting with integrity and ethics reduce our GHG emissions by Through bold leadership across in every business decision – from 20%, normalized to sales, across our company and within our two reducing the environmental more than 200 of our global business platforms, Automation impact of our business operations manufacturing and shared Solutions and Commercial & By confronting the most complex responsibility to pursue the to ensuring our supply chain lives service facilities by the year 2028. Residential Solutions, we are and important issues facing the highest standards of corporate up to our highest standards. In This bold and pragmatic target delivering environmentally world in commercial, industrial citizenship – extremely seriously. 2019, as part of our ongoing work was developed in partnership responsible solutions that improve and residential markets, we are With a presence across every to further enhance shareholder with environmental experts efficiency, reduce emissions and driven to rise to that challenge major global region, we value and ensure the strength of to demonstrate real progress conserve resources to help while creating long-term value understand our opportunity the organization, our Board of toward reducing emissions while customers achieve their for all our stakeholders. to transform not only our own Directors began a comprehensive accounting for growth and changes sustainability targets. We are business operations, but also review of our operations, across our dynamic global business. We take our role in the global stewarding the many industries we those of our customers in the During the 2019 fiscal year, we business community – and our serve through difficult regulatory 2019 EMERSON CORPORATE SOCIAL RESPONSIBILITY REPORT CHAIRMAN’S MESSAGE 3 made noticeable progress by grants and training opportunities – progress to make our workforce and contributed time, funds and The safety of our employees is remain more resolved than ever to reducing our GHG emissions are helping prepare current and management ranks more diverse resources to more than 1,200 our top priority, and we worked positively impact our customers, intensity by 5.8% from our future workers with the knowledge and our workplace more inclusive charities, nonprofit organizations together as an organization to employees and communities. baseline value, and look forward and skills they need to succeed in and reflective of our communities. and educational institutions in enact additional safeguards and Through this report and other to continuing this important their careers. And through our Diversity and inclusion enable a rich the United States, and numerous policies to protect our dedicated communications, we are pleased effort in the years ahead. “We Love STEM” campaign and and productive exchange of ideas others in China, India, the workforce while meeting our to share our activities and progress “We Love STEM Days,” we are that lead to the best solutions – Philippines and other countries customers’ critical needs. Our with our stakeholders, and we are Technology continues to drive raising awareness among undoubtedly a competitive where we operate. Emerson, customers and our technologies dedicated to building upon this new efficiencies in processes, younger generations about the advantage as we work to serve the Emerson Charitable Trust are integral to industries that progress in the years to come. procedures and resource allocation job opportunities in STEM fields our customers. More than 12,500 and our business units have also society relies on each and every every day. But it is also creating like manufacturing. employees have participated in made contributions totaling day: life sciences, food and disruption in the workforce that unconscious bias training since more than $30 million globally to beverage, power and energy, just My personal regards, demands a response. The training We’re also partnering with 2016, and in 2019 we increased organizations focused on health to name a few. We understand and skills required for success in leaders to help spread the the number of certified global and human services, education, the important role we play to help the manufacturing workplace in workforce reskilling message facilitators to more than 160. culture and arts, and civic these industries carry on their vital particular are changing rapidly. across industries. I am pleased to I am personally committed to development, demonstrating work and as we fight this global co-chair the “Creators Wanted” David N. Farr Emerson is committed to helping Emerson’s continued efforts in our deep commitment to pandemic together, we remain campaign by the National Chairman and our employees, customers and this area, and I’m encouraged strengthening the communities confident that we will recover Association of Manufacturers. This Chief Executive Officer future generations of workers by the interest and enthusiasm we serve. from this as a stronger team unprecedented, nationwide effort adapt to these changes. We surrounding our growing employee and organization. to reshape the nation’s perception While this report focuses on our support our employees and resource groups – Veterans, of manufacturing has a goal of accomplishments in 2019, I would I want to extend my personal customers with reskilling and LGBTQ + Allies, Women in STEM and reducing the industry’s skills gap also like to thank our teams across gratitude to the Emerson Board upskilling tools and training Blacks Reinforcing Diversity. by 600,000 over the next five years. the globe who have continued of Directors, management team, programs for the current Our employees are the to drive these efforts and critical customers and employees around workforce. Our partnerships We are focused on nurturing the backbone of our business and operations during the ongoing the world for their support. Amidst with educational institutions and diverse communities in which we our work to positively impact COVID-19 (coronavirus) pandemic. a time filled with its fair share of nonprofit organizations – through work and live. I’m proud of our our communities. In 2019, we achievements and challenges, we Emerson-funded scholarships, 2019 EMERSON CORPORATE SOCIAL RESPONSIBILITY REPORT CHAIRMAN’S MESSAGE 4 OUR COMMITMENT TO ESG At Emerson, we recognize that good business Environmental Social Governance practice increasingly requires a dedicated, Enabling customer efficiency, Enabling safety and security, p. 18 Cybersecurity and data privacy, p. 15 p. 18 holistic approach to corporate responsibility. Training programs, p. 36, 45, 63 Enhancing energy conservation Board of Directors policies, Throughout this report, you will providing technologies and and energy efficiency, p. 30 Employee engagement, p. 41 p. 23 find information on our ongoing expertise to help our customers Human rights, p. 44 commitment to environmental, do the same. On this page, we Reducing our GHG emissions, Corporate governance actions, social and governance (ESG) have included a selection of topics p. 32 p. 24 Workplace safety, p. 47 topics, and how we are working to as they relate to
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