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January 2013
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This catalogue is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THESE SUMMARIES. Document published January 2013
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Table of Contents Architecture, Engineering and Construction ...... 8 Performance Reporting/Management - Advanced 365 - Business Intelligence ...... 8 Performance Reporting/Management - Business & Decision - Business Intelligence ...... 8 Education ...... 9 Enterprise Content Management - AvePoint - Business Intelligence ...... 9 Managed Learning Environment - Civica - Business Intelligence ...... 9 Performance Reporting/Management - itelligence - Business Intelligence ...... 10 Data Analysis & Reporting - Sopra Group - Business Intelligence ...... 10 Customer Relationship Management - Unit4 - Business Intelligence ...... 11 Data Analysis & Reporting - University of Dundee - New World of Data ...... 11 Financial Services ...... 12 Enterprise Content Management - AvePoint - Business Intelligence ...... 12 Risk Management - Business & Decision - Business Intelligence ...... 12 Core Banking - fiserv - Business Intelligence ...... 13 e-commerce - Focus Solutions - Hybrid-Cloud ...... 13 Benefits Management Systems - Hitachi Consulting - Business Intelligence ...... 14 e-commerce - Interoute - Mission Critical ...... 14 Payment Settlement Systems - Microsoft Services - Mission Critical ...... 15 Financial Trading Systems - Rapid Addition - Hybrid-Cloud ...... 15 Enterprise Resource Planning (ERP) - RDT - Mission Critical ...... 16 CRM & Rating Management - RDT - Business Intelligence ...... 16 Asset Liability Management - Sungard - Business Intelligence ...... 17 Asset Liability Management - Sungard - Business Intelligence ...... 17 Asset Liability Management - Sungard - Business Intelligence ...... 18 Asset Liability Management - Tagetik - Business Intelligence ...... 18 Liquidity Modelling - Whistlebrook - Business Intelligence ...... 19 Data Analysis & Reporting - Whistlebrook - Business Intelligence ...... 19 Credit Risk Management - Whistlebrook - Business Intelligence ...... 20 Government ...... 20 Incident-based Mapping - Ascribe - Mapping & Visualization (Bing Maps) ...... 20 Data Analysis and Reporting - Business & Decision - Business Intelligence ...... 21 Data Analysis and Reporting - Unit4 - Mission Critical ...... 21 Data Analysis and Reporting - Hampshire County Council - Mission Critical ...... 22 Healthcare ...... 22 Patient Records System - Adatis - Mission Critical ...... 22 Performance Reporting/Management - Ascribe - Data Warehousing ...... 23 Enterprise Resource Planning (ERP) - Emis - Business Intelligence ...... 23
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Performance Reporting/Management - Hitachi Consulting - Data Warehousing ...... 24 Performance Reporting/Management - Maxima -Business Intelligence ...... 24 Performance Reporting/Management - System C -Data Warehousing ...... 25 Performance Reporting/Management - 21C - Business Intelligence...... 25 Manufacturing ...... 26 Financial Management & Reporting - Altius - Business Intelligence ...... 26 Enterprise Resource Planning (ERP) - eurostep - Business Intelligence ...... 26 Enterprise Resource Planning (ERP) - Hitachi Consulting - Business Intelligence ...... 27 Data Analysis & Reporting - Chevron - Business Intelligence ...... 27 Enterprise Resource Planning (ERP) - McLaren - Data Warehousing ...... 28 Enterprise Resource Planning (ERP) -Volvo - Business Intelligence ...... 28 Media & Entertainment ...... 29 Financial Management & Reporting - Corbus - Business Intelligence ...... 29 Real Time Analytics - Fusion-IO - Hybrid-Cloud ...... 29 Enterprise Resource Planning (ERP) - Hitachi Consulting - Data Warehousing ...... 30 Management Reporting - IMGroup - Business Intelligence ...... 30 Database Consolidation - EuroSport - Mission Critical ...... 31 Fast Track Data Warehouse - EMI - New World of Data ...... 31 Non-profit ...... 32 Performance Management and Reporting - Advanced 365 - Business Intelligence ...... 32 Financial Management and Reporting - Tagetik - Business Intelligence ...... 32 Pharmaceutical ...... 33 Sales & Marketing Reporting - Hitachi Consulting - Business Intelligence...... 33 Professional Services ...... 33 Financial Management and Reporting - IMGroup - Business Intelligence ...... 33 Enterprise Content Management - itelligence - Business Intelligence ...... 34 Performance Reporting/Management - itelligence - Business Intelligence ...... 34 Business Process Management - PNMSoft - Business Intelligence ...... 35 Business Process Management - PNMSoft - Business Intelligence ...... 35 Real-estate mapping - Countrywide - Mapping & Visualization (Bing Maps) ...... 36 Retail ...... 36 Risk and Compliance -HCL -Data Warehousing ...... 36 Risk and Compliance -Hitachi Consulting - Business Intelligence ...... 37 Retail Outlet Performance Management - Hitachi Consulting - Business Intelligence ...... 37 Management Reporting - itelligence - Data Warehousing ...... 38 Risk and Compliance - Kelkoo -Data Warehousing ...... 38 Telecommunications ...... 39 Customer Relationship Management - Hitachi Consulting - Business Intelligence ...... 39
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Transportation ...... 39 e-commerce - COEO - Mission Critical ...... 39 e-commerce - Hitachi Consulting - Mission Critical ...... 40 Scheduling - Hitachi Consulting -Legacy Modernization ...... 40 Scheduling & Training - Hitachi Consulting - Business Intelligence ...... 41 Scheduling - Sopra Group - Business Intelligence ...... 41 Utilities ...... 42 Customer Service Management - esri - Mission Critical ...... 42
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Overview
Partners
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Overview
Customers
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Architecture, Engineering and Microsoft SharePoint Services Windows Server 2003, XML, SQL Performance Construction Server 2000, IIS, Windows Reporting/Management SharePoint Services - Advanced 365 - Business Intelligence
Microsoft SharePoint Bespoke Application Development A FTSE 250 company
As with any organisation managing and running projects, reports are One of the market of critical financial importance as they enable Morgan Sindall to analyse the cost of each leaders in the UK project against the value of the contract. The new solution developed by Advanced 365 construction industry enables Morgan Sindall to achieve competitive advantage and more cost effectively manage the financial and commercial reporting for all construction projects, allowing Operates in more them to run a higher turnover at a consistently low overhead. than 20 countries
To achieve this, Advanced 365 designed and deployed the solution using Microsoft Formed in 1994 SharePoint Services and other Microsoft technologies through the use of proven techniques and standards in application development management.
“Some of the functional benefits recognised by our divisional users include: eliminating duplication of work, providing full lifetime project visibility, and being able to build structured controls into the month end CVR process.” Brian O’Connor, CVR System Project Manager, Morgan Sindall Plc.
Architecture, Engineering Microsoft SQL Server Product Portfolio Windows Server 2008 R2 Enterprise, Microsoft Performance and Construction SharePoint Server 2010, Microsoft SQL Server 2012 Reporting/Management Enterprise, Microsoft Excel 2010, Microsoft SQL - Business & Decision 2010 Server 2012 Analysis Services, Microsoft SQL Server - Business Intelligence 2012 Reporting Services
Investment Property Databank – Online Microsoft Reporting Services Global information Solution business, dedicated to the objective Investment Property Databank (IPD) required a secure online reporting measurement of system. It needed to replace its existing reports with an innovative, commercial real interactive flexible system that would enable it to securely deliver estate performance property data analysis online to its worldwide client base. Business & Decision’s architected Microsoft SQL Server Reporting Services and SharePoint solution enabled the World’s number one development, control and efficient distribution of these reports via the Internet. provider of real estate performance analysis The reporting solution has enabled IPD to deliver operational and service specific for funds, investors, interactive reports to its worldwide client base. The solution enables IPD business users to managers and drive the report authoring times and increasing the delivery of innovative reporting occupiers. products. Operates in more “Business & Decision’s consultants provided significant expertise and have ensured our than 20 countries SharePoint and Reporting Services architecture and SQL Server database work seamlessly with a newly developed User Interface for secure Internet report delivery.” Julian Self, Director, Investment Property Databank
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Microsoft SQL Server, SharePoint 1020 Education Enterprise Content 2011 Management - AvePoint - Business Intelligence
Kingston University Reduces Migration from SharePoint 2003 Directly Located in London to SharePoint 2010 by 30% with DocAve® More than 25,000 Kingston University implemented Microsoft SharePoint 2003 to provide students a single point of access for information important to both students and staff. The platform was adopted quickly and became a vital part of the Over 2,000 employees institution, currently holding more than one terabyte of data. Kingston’s server farm consists of two web front ends, one SQL server, one index server, and one application 7,000 networked server. computers
Kingston administrators knew the University could benefit greatly from upgrading to SharePoint 2010. However, SharePoint’s native tools placed some significant challenges in their path, namely the requirement to upgrade to SharePoint 2007 before upgrading to SharePoint 2010. With AvePoint’s DocAve migrator, administrators have been able to skip this costly and time-consuming step entirely, and now have the ability to seamlessly migrate large volumes of data, saving significant time and resources.
"AvePoint has demonstrated the ability to take away the complexity of SharePoint 2010, allowing us to shift the focus from technical to content management, which has been a huge benefit for us.” Dena Lawson, SharePoint Project Manager, Kingston University
Microsoft SQL Server Education Managed Learning Environment
- Civica - Business Intelligence
In transforming the learning experience, it helps to have an Civica has been experienced partner serving the local education sector for Working with mainstream and Special Education Needs schools 20 years in Sheffield for more than a year, Civica is helping to create an inspirational learning environment with an increased focus on One of the UK’s most outcomes. Together, the City Council, the schools and the Local experience providers Education Partnership are building an integrated environment including and on-going managed ICT service to support an ambitious shared vision. Their people work with more than 1,700 Civica’s education solutions enable secure information and resource sharing. Together organisations across with Microsoft, Civica has developed a managed learning environment offering a broad education and the solution from electronic registration and cashless catering to student portals. wider public sector
Civica’s BSF programme brings together the physical and the virtual. In Sheffield the company is providing ICT infrastructure and Intelligent Buildings capability at each school to support construction lead Taylor Woodrow. In parallel its Microsoft-based learning platform is being put in place ahead of the first new school opening in 2008.
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Education Microsoft SQL Server 2008 R2, Microsoft Reporting Services, Microsoft SharePoint 2010, Microsoft Office Performance January 2012 2010 Reporting/Management - itelligence - Business Intelligence
Ofsted – Corporate data repository The Office for Standards in Ofsted needed a user-friendly information system that would allow Education, Children’s it to analyse the results of its inspections and share this analysis Services and Skills with local authorities and other stakeholders. This required consolidation of data from disparate systems. Blueprint created a Microsoft-based BI system that met the immediate Regulates and requirement and made provision for the future. inspects providers of care services for External stakeholders now have access to the full detailed results of Ofsted’s inspections, children and young aiding transparency and helping stakeholders to improve their performance. They are also people, and education have a comprehensive drill-down and analytical capabilities, from high-level indicators to and skills for learners the full details behind the results. The leadership team now has a consistent view of the of all ages organisation as a whole, across the majority of its inspection activities.
“In less than a year, we are already reaping the benefits of this investment. Local authorities can examine inspection results and evaluation their own performance in detail. We have a joined-up view of the organisation for the first time, showing us what we are getting right and ways we can improve.” Rob Pike, Chief Statistician, Ofsted.
Microsoft SQL Server Education Data Analysis & Reporting - Sopra Group - Business Intelligence
Sopra Group Ensures Successful Release of Capita Children’s Part of Capita Group Services PRIME BI Modules plc.
With recent high profile cases highlighting the serious need Capita Children’s for better decision-making at all levels within Children’s Services, the level of public Services (CCS) are the scrutiny and pressure on childcare professionals has never been greater. As a key part of a UK’s leading supplier major bespoke specialist BI solution for Children’s Services, Sopra Group was asked to of management develop and deliver the new PRIME Business Intelligence (BI) module in conjunction with Information Systems CCS. to the Children’s Services Sector The initial releases of PRIME BI are supporting Children’s Services professionals by delivering the following benefits: highlighting and sharing the bigger picture, cost- CCS provide over effective use of resources and enabling better decision-making. 22,000 schools and 150 Local Authorities PRIME BI is now in active use in a number of Local Authorities. Following a period of with a variety of review and client feedback further releases of PRIME have been delivered. CCS anticipates software and services working with SOPRA Group in the future on its BI Initiatives.
"PRIME BI will enable resources to be targeted where they are needed most, meaning they will really benefit children and families.” Richard Winstock, Head of Development, ONE at CCS
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Microsoft SQL Server, SharePoint 2010 Education Customer Relationship Management - Unit4 - Business Intelligence
Agresso CRM helps University of Salford improve Business and Over 20,000 students Community Engagement Has a presence at When the University of Salford was awarded multi-million pound MediaCityUK funding for an employer engagement programme from the Higher Education Funding Council for England (HEFCE), the rapid Works closely with the implementation of an Agresso Customer Relationship Management (CRM) solution across BBC and other digital the institution was critical to the project’s overall success. and creative industries
The previous spread sheet based approach hampered collaboration, using Agresso CRM means even disparate teams can work closely together on complex business and community engagement programmes. With information held in one place it is easy to share, often providing valuable insight into existing client relationships that can be used for a more co-ordinated engagement with companies and individuals.
"As the solution is so flexible the university now has an engagement platform that will, at minimal cost, scale and adapt to the considerable change that most expect in the HE sector over the next few years.” Sandra Macpherson, CRM Development Manager, University of Salford
Education Microsoft SQL Server 2008 R2 Microsoft SharePoint Server 2010, Microsoft SQL Server PowerPivot Data Analysis & Reporting May 2010 for Microsoft Excel, Microsoft SQL Server 2008 Analysis Services - University of Dundee - New World of Data
University Uses Business Intelligence Software to Boost Gene One of the UK’s Research leading universities
The University of Dundee needed a high performance computing Founded in 1881 solution to help analyse data on how genes and chromosomes work. Global reputation as a The Welcome Trust Centre for Gene Regulation and Expression, working with the centre for teaching university’s School of Computing, built a solution using Microsoft SQL Server 2008 R2, and research Microsoft SQL Server 2008 Analysis Services and Microsoft SQL Server PowerPivot for Microsoft Excel. 200 employees
This toolset has been highly effective for the research project in removing the previous data analysis bottleneck and the team is now planning a new range of ‘super experiments.’ SQL Server PowerPivot for Excel is proving invaluable in continuing this work. It makes life much easier for developers.
"PowerPivot is also valuable for interacting quickly and easily with data. I can formulate questions and get instant answers in a ‘train of thought’ analysis, without being dependent on a specialist." Yasmeen Ahmad, Computer Scientist, University of Dundee
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Microsoft SQL Server Financial Services Enterprise Content 2011 Management - AvePoint - Business Intelligence
Henderson Global Investors Bolsters Microsoft Established in 1934 SharePoint Adoption with DocAve Leading independent In 2008, Henderson deployed SharePoint Server global asset 2007 for improved collaboration, information sharing, and document workflow among its management firm operations staff, research and e-business teams, as well as a document repository to house research notes from its Socially Responsible Investments team. Henderson quickly One of Europe’s encountered several issues with SharePoint Server 2007’s native functionality: data largest investment protection, administration and content management. managers, with £74.4 billion assets under Henderson can now ensure that it not only addresses the current data protection, management administration, and content management needs for its SharePoint 2007 environment, but has the flexibility to continue ensuring its SharePoint deployment meets evolving business Employed around requirements, particularly as the organisation plans to migrate to Microsoft SharePoint 1,100 people Server 2010 and also host the entire intranet on the platform. worldwide (as of 30 June 2011) "Aveoint’s DocAve Software Platform not only addressed our immediate needs, but we are confident it will work hand-in-hand with our plans to increase SharePoint adoption and usage throughout our enterprise.” Ewan Courtney, Head of IT Platform Services, Henderson
Financial Services Microsoft SQL Server, Microsoft Office SharePoint Server 2007 Risk Management 2009 - Business & Decision - Business Intelligence
Ace controls Political Risk with integrated Microsoft BI system One of the world’s leading insurance and ACE’s goal was to improve the management and analysis of the risk reinsurance register. Using Microsoft BI technology, Business & Decision organisations implemented a new Political Risk MI environment to reduce manual effort, costly mistakes, enable accurate data capture, reporting on and analysis of policy Provides country risk administration information. insurance to both Governments and As part of an initiative to improve the management and analysis of the risk register, ACE corporate clients. required to integrate policy administration data for both its ACE Group and Lloyds Syndicate policies. They required a ‘one-stop-shop’ for all policy, treaty capacity, liability They manage country limit and premium data for their London, New York and Singapore underwriting teams. risk policies through a Reporting requirements centred on four main reporting areas; Exposure, Liability risk register which is Exceptions, Premium Adjustments and Enquiries, with the additional ability to perform administered locally ad-hoc analysis on Exposures and Premiums. by their Political Risk and Credit team "Using Microsoft software, Business & Decision built ACE Insurance a Business Intelligence Solution with facilitated new insights and enabled better Risk Management.” Ace Insurance
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Microsoft SQL Server Financial Services Core Banking 2009 - fiserv - Business Intelligence
Tesco Bank Selects Fiserv Platform UK’s largest supermarket bank Tesco Bank has selected Fiserv, Inc. and the Signature bank platform to provide its core banking solution. Tesco Bank is Over six million developing new products and services and needs to build the systems and infrastructure customers platforms to help provide these services. 28 financial products Tesco Bank is the UK’s largest supermarket bank, with over six million customers and 28 and services financial products and services is in the process of migrating its banking products onto a number of new Tesco Bank platforms. Tesco Bank plans to extend its financial services Sell products through business from a collection of successful financial products to that of a full service retail multiple channels bank offering more choice, innovation and value to customers. Tesco Bank selected Fiserv including in-store, by based on its ability to provide an innovative, end-to-end banking solution that is proven in telephone and online markets around the world. Fiserv is the leading global provider of financial services technology with 16,000 clients worldwide.
"Tesco has a history of bringing innovation to the markets it serves. Fiserv will focus its expertise to help Tesco transform several business processes, creating a best-in-class customer experience in financial services.” John Bower, Managing Director, Bank Solutions, Fiserv
Financial Services Microsoft SQL Server, Microsoft Office SharePoint Server 2007 e-commerce - Focus Solutions
- Hybrid-Cloud
Aegon improves channel efficiency with new partner One of the UK’s extranet leading providers of pensions, protection, The extranet service allows advisers to more quickly and efficiently complete applications investments and either directly or via multiple distribution channels with industry portals including The annuities Exchange and leading Network portals including Positive Solutions. Supporting both online and offline business, the extranet has been developed from adviser feedback to Founded in 1831 meet the demands of today’s adviser business models. 175 years’ experience This development forms part of a wider project to redevelop AEGON’s corporate extranet service in line with new branding requirement and an overall consolidation of existing IT In 1994, Scottish platforms. The platform has the potential to be easily extended into other product areas Equitable joined the whilst providing AEGON with the ability to self-maintain the solution to help reduce the AEGON Group, one of overall cost of ownership and increase the speed of change. the world’s largest listed insurance "Providing advisers with the capability for electronic transactions is increasingly companies important, and can really make life easier for advisers. Focus’ reputation for delivering flexible, efficient and effective ecommerce solutions combined with their industry knowledge made them our preferred technology partner. The new proposition will enable us to develop our brand and distribution strategy whilst supporting our vision for growth.” Derek Hendry, Head of e-commerce, AEGON Scottish Equitable
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Microsoft SQL Server Financial Services Benefits Management Systems
- Hitachi Consulting - Business Intelligence
JLT chooses Hitachi Consulting as partner to deliver BenPal Part of Jardine Lloyd benefits management system Thompson Group plc.
JLT identified a major business opportunity and decided to build One of the UK’s an online integrated benefits management system using its extensive industry knowledge leading employee combined with the vision and experience of a leading team of individuals who had already benefit consultancies. developed an online benefits solution in previous employment. Employs over 1,500 The BenPal system gives companies a benefits data management platform and the ability staff in 12 offices in to develop an integrated online benefits strategy on a single database. Employees go the UK with revenues online to enrol for benefits, manage their pension and protection schemes, receive of some £130m. automated messages and alerts and enjoy online access via mobile devices, like the iPhone, as well as PC and laptop.
"I was very impressed with Hitachi Consulting’s project management and delivery capabilities. Their agile approach made sure that they were able to accommodate change and still meet our fixed timelines.” Jennifer Yates, Development Director, JLT Online Benefits
Financial Services Microsoft SQL Server 2012 Enterprise, Windows Server 2008 R2 e-commerce - Interoute
- Mission Critical
Caxton FX secures it’s mission-critical trades with SQL Caxton FX is a Server 2012 privately owned foreign exchange and Foreign exchange specialist Caxton FX wanted a secure database platform for its trading international system, combining real-time replication, reporting services, and data warehouse payments provider capabilities. It chose Microsoft SQL Server 2012 Enterprise data management software in hybrid cloud configuration. It uses a cloud-based data centre managed by Microsoft Gold Based in London in the Partner Interoute, with replication to a second physical database at Caxton FX. United Kingdom
Microsoft SQL Server 2012 is providing Caxton FX with a reliable, cost-effective, low- It focuses on foreign maintenance database framework, supporting both process-intensive trades as well as exchange deals, online self-service reports for analysts, without experiencing any dip in performance. With currency transfers, reduced licensing, hardware and administration costs, Caxton FX is building a strong and prepaid currency business for the future. cards.
"The AlwaysOn feature in Microsoft SQL Server 2012 Enterprise manages high availability and disaster recovery needs for Caxton FX through a single solution. The system is up all the time.” Mark Faithfull, Chief Technology Officer, Caxton FX
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Microsoft SQL Server Financial Services Payment Settlement Systems August 2010 - Microsoft Services - Mission Critical
Delivery Partner Helps Nationwide Deploy High- World’s largest Performing Faster Payments Service building society
Nationwide Building Society in the United Kingdom 700 branches in the (U.K.) is a major force in retail financial services, and maintains its competitive edge by United Kingdom continually seeking ways of improving customer services. As a founding member of the U.K.’s Faster Payments Service, Nationwide needed a solution to reduce the time taken Approximately 15 for settlement of payments between customers’ accounts from three days to near real million customers time. Microsoft Services mitigated the building society’s risk by taking on responsibility for the end-to-end delivery of the entire project. Not only were the requirements extensive and complex, but it also had to be delivered within a short timeframe. Microsoft Services took just 14 weeks to design and deliver the improved business-critical solution. Nationwide now has a secure, high-performing, and easily maintainable Faster Payments Service.
“Microsoft Services provided solid project management skills and development methodologies, and the ability to deliver within the spirit and not just the letter of the contract.” Peter Stafford, Director of IT, Nationwide Building Society
Financial Services Microsoft SQL Server 2008 Windows Server 2008, Microsoft Visual Studio Team System Financial Trading Systems October 2011 2008, Microsoft .NET Framework - Rapid Addition - Hybrid-Cloud
Thomson Reuters Deploys Complex Web Reporting Business information System in Just Six Weeks and Services Company
Thomson Reuters had just six weeks to create an equity short-position reporting solution Employs 55,000 to comply with new securities legislation. Microsoft Silver Partner Rapid Addition people in more than designed a web-based solution using Microsoft BizTalk Server 2009 and the Thomson 100 countries. Reuters Elektron cloud platform, which connects data from multiple third-party trading systems, transmits it using the Financial Information eXchange (FIX) protocol. In 2010, it generated revenue of U.S. $13.1 Rapid Addition helped Thomson Reuters launch one of the first short-position reporting billion solutions for Australia trades. It is reducing development times, creating competitive customer services and responding to new business requirements.
“If we hadn’t used BizTalk Sever, it probably would have taken us up to four weeks longer to complete the project.” Toby Corballis, Chief Executive Officer, Rapid Addition
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Financial Services Microsoft SQL Server 2008 Windows Server 2008, Microsoft Visual Studio Team System Enterprise Resource Planning March 2010 2008, Microsoft .NET Framework (ERP) - RDT - Mission Critical
Insurance Company Increases Profit and Productivity with Primary Care Trust Administration System which commissions healthcare and After 17 years of using the same software, Provident Insurance switched to an industry- supports social specific application built on Microsoft SQL Server. Insurance worked with RDT to further services customise the solution and build an infrastructure that would integrate all data management needs into one system. Supports Greater Nottingham’s 650,000 When the new solution launched, Provident Insurance saw immediate results: like residents increased productivity, extra opportunities for new business, and the ability to sell services online for the first time. 600 employees
These benefits – along with greater accuracy of pricing – have delivered significant savings for the business.
“This puts us ahead of a lot of other insurance companies because data is up to date all the time. When customers ring up, employees have immediate access to all the information they need to provide the best service possible.” Mike Buck, Chief Information Officer, Provident Insurance
Financial Services Microsoft Server Product Portfolio, Microsoft SQL Server 2005, Windows Server 2003 Enterprise Edition, Microsoft CRM & Rating Management November 2007 Office, Microsoft Office Access, Microsoft Visual Basic. NET - RDT 2003 - Business Intelligence
Underwriting Company Achieves New Success Controls more than with Consolidated System and Rating Engine £1.5 billion of gross written premium. Towergate Underwriting wanted to design, build, and market competitive insurance policies faster and more efficiently. To do this, it Europe’s largest needed to consolidate its existing systems onto one standardised system. The company independently owned purchased Landscape.NET, an insurance administration system based on Windows Server insurance 2003 Enterprise Edition that includes a powerful rating engine. intermediary.
With Landscape.NET based on Windows Server 2003 Enterprise Edition, Towergate Compromises of two Underwriting has been able to start consolidating its 30 underwriting systems into one primary divisions: standardised system. Underwriters can change the loadings with the rating engine, so the insurance broking and insurance proposition can be cheaper. They can now offer the best rates based on insurance intricate details. underwriting.
"When there are lots of small systems struggling to cope with large volumes of business and new channels to market, they just fall in a pile and hold the business back. Towergate has the ability to dramatically increase the volumes of business each underwriting division processes, but this is hard to do under these circumstances.” Jon Mitchell, Senior Project Manager, Towergate Underwriting
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Microsoft SQL Server Financial Services Asset Liability Management 2008 - Sungard - Business Intelligence
A commercial bank Asset & Liability management for centralized and that supplies advanced decentralized financial institutions financial and credit products
In the Italian cooperative banking system, Cassa Centrale Bank is a commercial bank that Based in Rome supplies advanced financial and credit products, as well as innovative banking services aimed to assist mutual banks in facing the challenges dictated by the ever-changing 15 local federations market. Cassa Centrale’s mission is to supply local mutual banks with high quality decentralized financial services. Total equity summing up to €172 million Since Cassa Centrale’s implementation of Ambit BancWare Focus ALM in 2005, the client banks have experienced measurable improvement in the effectiveness of risk management processes and as a result, bottom line profits. Additionally, increased visibility into business consequences in terms of risk exposures has provided a more accurate means of planning and projecting future strategic actions.
Microsoft SQL Server Financial Services Asset Liability Management 2008 - Sungard - Business Intelligence
390 member banks Asset & Liability management for centralized and decentralized financial institutions 114 bn CHF in assets
In 2000, Raiffeisen initially deployed a Microsoft Excel-based solution offered by SunGard A completely which provided very basic functionality to meet Swiss regulatory requirements for asset independent liability management (ALM). This solution was installed locally at each of the member organization based in banks, who each ran individual ALM reports on a monthly basis. However, over time it St. Gallen, Switzerland became clear that this solution was no longer meeting Raiffeisen’s requirements. The central organization had no visibility to its aggregate risk profile, and sought a more Third largest banking comprehensive solution that would enable more robust regulatory compliance, and best group in Switzerland practice market risk control. .
In the future, Raiffeisen anticipates that Ambit BancWare Focus ALM will continue to support its growth through scaling to meet the demands of its steadily increasing business, as well as continuing to provide it with the tools necessary to remain competitive through accurately forecasting future earnings based on rate scenarios and customer behaviour analysis.
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Microsoft SQL Server Financial Services Asset Liability Management 2008 - Sungard - Business Intelligence
Yorkshire Building Society Increased Control over One of Britain’s largest ALM and Gained Sophisticated Reporting with and most successful Ambit building societies
With the ultimate goal of optimizing asset/liability Total of 134 branches management, YBS set out to locate an automated throughout the UK solution that could assist in managing its rather intricate balance sheet, as well as provide increased scalability to support a rapidly growing quantity of data. Third largest building society in Britain Prior to implementing Ambit BancWare ALM, YBS was relying heavily on Microsoft Excel spread sheets and in-house systems to manage asset and liability data. While this process 2,300 employees and was effective at getting the job done, it did not offer users the sophistication for complex has assets summing modelling that an advanced banking solution, such as SunGard’s Ambit Risk, is equipped £20.5 billion to offer.
YBS has attained a number of positive results since implementing Ambit BancWare ALM. A main one of these is the enhanced control that the organization has gained over its ALM environment, resulting from centralization, as well as the introduction of effective balance sheet strategies, which offer user-specified algorithms, rules and pricing assumptions.
Microsoft SQL Server Financial Services Asset Liability Management - Tagetik
- Business Intelligence
Portuguese financial Asset & Liability management for centralized and decentralized group financial institutions Encompasses 89 local Since switching to tagetik 3.0, gSA has been able to reduce the total time needed to cooperative banks consolidate its data to about four hours – 50% less time than it previously needed. The software’s built-in features have dramatically accelerated the processes for making In turn, these own adjustments, intercompany and cross-shareholder eliminations, and calculations of direct more than 670 local and indirect minority interests. branches nationwide
“Using Tagetik 3.0, we were able to implement a comprehensive consolidation and reporting solution in just 14 weeks. Thanks to the software’s built-in functionality and modern underlying technology, we could easily integrate and unify data from several different platforms throughout our group and leverage it in other processes. Best of all, we have achieved all of our objectives for this project thanks to the excellent support of the consultants at FWD Advise and the ease in customizing Tagetik 3.0 to our unique needs.” Francisco Machado, Coordinator of the Accounting Department of Accounting and Retail Services
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Microsoft SQL Server Financial Services Liquidity Modelling - Whistlebrook
- Business Intelligence
Whistlebrook Liquidity Modelling solution takes the pressure UK’s leading off C. Hoare & Co. independent private bank Regulation precipitated by the UK’s financial crisis has presented banks with onerous business intelligence requirements to evaluate and demonstrate their status. A key area is Founded by Richard liquidity – essentially the ability of financial institutions to meet their payment obligations. Hoare in 1672
C.Hoare and Co. tasked Whistlebrook with developing a modelling and reporting system Sole survivor of the to stress test the bank’s liquidity against various market scenarios outlined by the private deposit banks Financial Services Authority (FSA). Whistlebrook developed a solution based on AnaLytics established in the 17th for Financial Institutions (ALFI), a customisable business intelligence platform, enabling and 18th centuries, the bank to present rapid reporting on the bank’s liquidity position, and to satisfy the and remains wholly FSA’s compliance criteria. owned by the Hoare family "ALFI was a lower cost solution than other vendors we considered in the project analysis phase, and it fitted well with our business model, system architecture and time schedule.” Richard Mumford, IT Project Manager, C.Hoare & Co.
Microsoft SQL Server Financial Services Data Analysis & Reporting 2010 - Whistlebrook - Business Intelligence
N&P forecasts the future with ALFI Financial Planning UK’s ninth largest building society Norwich and Peterborough Building Society (N&P) worked closely with Whistlebrook to develop a bespoke database system Employs 800 staff to meet its need for sophisticated financial analysis and modelling. Serves more than half a million customers ALFI FP has introduced a number of controls that were not previously available, providing through 45 branch reliable data and a much easier review and sign-off process for forecasting and offices, mainly located assumptions. The finance team is also able to do ad hoc pieces of work which have been in East Anglia hugely beneficial to individual business heads.
ALFI FP has delivered vastly improved efficiency and integration between all the finance systems. It has introduced a new era of modelling and analysis at N&P, enabling the society to run a wide range of scenarios based on different market rates, margins, volumes and product mixes, and to view the outputs with confidence.
"The ability to accurately model different interest rate scenarios and economic assumptions enables us to manage our business accordingly and make decisions to alleviate any potential issues.” Liz Robertson, Financial Planning Accountant, N&P
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Microsoft SQL Server Financial Services Credit Risk Management - Whistlebrook
- Business Intelligence
How Skipton Building Society proved that you don’t have to be UK’s fourth largest small to be nimble building society
As part of a drive to improve management information processes, Founded in 1853 Skipton created a central Management Information team to support different areas of the business. Using an extended version of Whistlebrook’s 90 branches AnaLytics for Financial Institutions (ALFI) solution, the team provides critical performance throughout the UK, reporting to committees, management teams, and the branch network. with over 860,000 customers Although it is relatively early days, Simon Hindle, Management Information Manager, has already seen some significant productivity improvements.
He says, “We’ve been able to use the credit risk solution to also improve our credit management reporting – looking at non-performing mortgage loans. We produce monthly MI packs for our Credit Management teams. We’ve been able to automate a whole week’s effort down to more or less opening a dashboard. A process that took one
person 25 hours is condensed down to a couple of hours at the most.” Simon Hindle, Management Information Management, Skipton Building Society
Government Microsoft SQL Server 2007, Microsoft SharePoint, Bing Maps and Silverlight Incident-based Mapping 2011 - Ascribe - Mapping & Visualization (Bing Maps)
Leicester City Council gains greater insight with Bing Maps to Leading support increase the transparency of information to the public in an easy- service provider in to-understand and innovative way. eastern England for National Health One of the most difficult aspects of budgeting in local areas is Service and Public understanding where the investment is needed. Using the Sector customers information from the data warehousing and the online reporting tool for the general public, LCC is now able to map exactly where 54 councillors and anti-social incidents have occurred. This then gives the council an over 150,000 staff area-based visualisation and colour coded maps to easily locate any areas that are affected more than others.
"A key aspect of the project is the ability of LCC to track incidents and this improved visibility will help to protect vulnerable people from anti-social behaviour. For the first time LCC can now see incidents reported in separate systems across the council in a specific locality, which has been impacted and who may be left vulnerable from the impact of anti-social behaviour." Marlo Valente, Head of ICT at Leicester City Council
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Microsoft SQL Server Government Data Analysis and Reporting - Business & Decision
- Business Intelligence
“Think Big – Start Small” New BI Strategy Unlocks Potential Global information of MIB Data business, dedicated to the objective MIB had traditionally responded to internal information measurement of requests on an ad hoc basis, but as the organisation continued commercial real estate to grow and the demand for grater data intelligence from MIB and its partners became performance more critical, a more coherent data-reporting and analysis were clearly required. World’s number one As a trusted partner working with MIB for nearly 15 years on a range of major IT provider of real estate development projects, Sopra Group was asked to develop a coherent BI strategy aligned performance analysis for to the needs of the organisation and is now delivering this strategy. funds, investors, managers and occupiers. “Business & Decision’s consultants provided significant expertise and have ensured our SharePoint and Reporting Services architecture and SQL Server database work Operates in more than seamlessly with a newly developed User Interface for secure Internet report delivery.” 20 countries Julian Self, Director, Investment Property Databank
Microsoft SQL Server Government Data Analysis and Reporting - Unit4
- Mission Critical
The Royal Borough of Windsor and Maidenhead pioneers Open Located in the county Data in Local Government of Berkshire in South East England The Council believes it has a duty to its taxpaying residents to be transparent in its business operations and outcomes. In March Publicly funded 2009, with this conviction in mind, the Council assumed a organisation pioneering role in public sector transparency by deciding to extract all of its spend greater that £500 from its finance systems, and then publish this information online for anyone to view.
The Royal Borough of Windsor and Maidenhead intends to stay at the forefront of transparency and so has been working with UNIT4 to go beyond the Government’s requirement for open data. The Borough has become the first council in the UK to publish its data in a linked, as well as open, data format using UNIT4’s linked data convertor Linked4. The whole conversion process from the.CSV format took minutes.
"Transparency is a high leverage mechanism for change. Now everyone knows that everything is online we are all prepared to justify ourselves publicly in a way we perhaps may not have been before.” Ian Trenholm, Chief Executive, the Royal Borough of Windsor and Maidenhead
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Government Microsoft SQL Server 2008 R2 Enterprise Windows Server 2008 R2 Enterprise Data Analysis and Reporting March 2012 - Hampshire County Council - Mission Critical
Council Boosts Efficiency and Saves Tens of Thousands of Provides high-quality Pounds with Database Migration public services to 1.3 million people in the Hampshire County Council in the United Kingdom has teamed up with Dorset County South of England Council in a collaboration initiative in information and communications technology to save up to £5 million over three years. Its services include education and social Hampshire County Council decided to reduce the operating costs of its SAP ERP system in services. an Oracle/Unix environment, which is also the same enterprise resource planning (ERP) system as Dorset. The authority migrated its SAP ERP application to Microsoft SQL Server 2008 R2 Enterprise data management software. Hampshire estimates that this will save the authority tens of thousands of pounds a year through more cost-effective licensing for SQL Server 2008 R2 Enterprise. The council is satisfied that the features in SQL Server 2008 R2 are scalable and resilient enough to support its business-critical application needs.
“The licensing costs for Microsoft SQL Server 2008 R2 represent significant year-on-year savings for the foreseeable future.” Steve Collins, Head of Service Operations, Hampshire County Council
Healthcare Microsoft SQL Server 2008 R2 Enterprise, Windows Server 2008 R2 Patient Records System July 2012 - Adatis - Mission Critical
TPP delivers mission-critical solutions on SQL Server TPP SystemOne pioneers “one patient, TPP SystemOne pioneers “one patient, one record one record” healthcare”. Running on Microsoft SQL Server 2008 R2 on a healthcare Windows Server 2008 R2 private hosted solution, it supports 140,000 active registered NHS users, with a peak of 72,100 concurrent users, and manages 24 million patient Supports the National records. Clinicians, nurses, and other professionals are impressed with its ease of use, Health Service in which has led to improved data accuracy – vital for patient safety. England
Using the Microsoft SQL Server database platform on a Windows Server private hosted It currently manages solution, TPP provides a high performance, scalable solution to its NHS customers, helping more than 24 million them deliver effective healthcare to around 24 million managed patients and take on patient records several thousand new patients a month with 100 per cent uptime. SystemOne is fulfilling the vision of “one patient, one record,” ensuring that 140,000 registered NHS healthcare users have complete confidence in the accuracy and security of patient data.
"Moving to SQL Server 2008 R2 is a critical step to prepare for further improvements in both the private hosted solution and data platform space using Windows Server 2012 and Microsoft SQL Server 2012.” David Boyle, Senior Vice President of Insight, EMI
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Healthcare Microsoft SQL Server Product Portfolio, Windows Server 2008 R2 Enterprise, Microsoft SharePoint Server 2010, Microsoft SQL Server Performance January 2012 2012 Enterprise, Microsoft Excel 2010, Microsoft SQL Server 2012 Reporting/Management Analysis Services, Microsoft SQL Server 2012 Reporting Services - Ascribe - Data Warehousing
Healthcare Firm Improves Efficiency and Supports Reform Leading support with Microsoft BI Solution service provider in eastern England for Anglia Support Partnership is helping healthcare the country’s National commissioners improve operations, cut costs, and adapt change with a BI solution from Health Service Ascribe and Microsoft.
Anglia Support Partnership wanted better business intelligence (BI) tools to help healthcare organizations in England cut costs and improve efficiency, so it implemented a solution from Microsoft and Ascribe. As a result, its clients can improve operations and adapt to healthcare reforms while keeping the focus on patient care. The solution has also improved efficiency for end users, who can access data more easily and produce reports within minutes.
“If you want to create a better National Health Service with less money… you need to put the right information in front of the right people. A BI solution based on SQL Server 2012 helps us do that in a managed, straightforward, and intuitive way.” Jeremy Lane, Data Warehousing Manager, Anglia Support Partnership
Healthcare Microsoft SQL Server Enterprise Resource Planning June 2010 (ERP) - Emis - Business Intelligence
Healthcare without boundaries Allows primary, secondary and The PCTs that are already using EMIS community healthcare Web have noticed a positive impact after practitioners to view implementing EMIS Web, most notably in the areas of timesaving and improved patient and contribute to a care. patient’s cradle to grave healthcare record Liverpool PCT has found that waiting times for minor surgery have been cut for all patients – in some cases from nine months to one day – since implementing EMIS Web. Puts vital information at This is down to the availability of GP patient data at the clinic, enabling minor surgery the fingertips of those clinicians to act straight away. who need it most, when they need it most, NHS Tower Hamlets reports that the administration office supporting the physiotherapy through secure data team is saving seven hours each week now that they are using EMIS Web. The sharing staggering amount of time saved is by no longer having to manually input or duplicate information.
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Healthcare Microsoft SQL Server Product Portfolio Windows Server 2008 R2 Enterprise, Microsoft SharePoint Server Performance August 2009 2010, Microsoft SQL Server 2012 Enterprise, Microsoft Excel 2010, Reporting/Management Microsoft SQL Server 2012 Analysis Services, Microsoft SQL Server - Hitachi Consulting
2012 Reporting Services - Data Warehousing
Launched on 1st April Hitachi Consulting delivers a robust KPI dashboard in record 2009 time to help London’s Primary Care Trusts monitor and benchmark performance Brings together seven existing NHS CSL wanted to create a secure online portal to provide NHS organisations commissioners with access to a set of tools to help them monitor how their providers are performing, called the Provider Performance Analytics (PPA) Commissioning Support portal. It was to feature a dashboard to highlight Key Performance Indicators (KPIs). This for London (CSL) would enable PCTs and SACUs to benchmark their performance on a pan-London level, whilst also providing the ability to drill down into specific data requirements.
“The PPA portal will help PCTs work towards a better quality of commissioning by benchmarking pan-London performance, identifying under-performing areas and sharing pan-London best practice.” Christopher Johnston, Head of Provider Performance Analytics, CSL
Healthcare Microsoft BI, Microsoft SQL Server 2008 R2, SharePoint Insights, Excel 2010 Performance April 2010 Reporting/Management - Maxima -Business Intelligence
Works to improve the Microsoft Business Intelligence Quick-Start from Maxima lives of people delivers rapid results for Macmillan Cancer Support affected by cancer
To improve performance, Macmillan wanted to make the most of its Microsoft Business The charity relies on Intelligence (BI) solution, in particular optimising integration with the charity’s multiple supporters for 97% of CRM solutions. To achieve this they engaged Maxima, a leading Microsoft Gold Partner, to its income run one of its Microsoft Business Intelligence Quick-Start programmes to help translate its BI goals into deliverable benefits for the charity. Over £130 million raised annually Maxima’s Business Intelligence Quick-Start service gave Macmillan access to Maxima’s experienced BI consultants to help them quickly create a production-ready reporting solution for the charity. Maxima first agreed the scope of its low-risk, fixed price BI Quick Start project, then worked with Macmillan to build the required reporting environment and report suite all within its target 20-day project cycle.
“Maxima demonstrated real flexibility in their working approach, bringing a high level of Business Intelligence expertise exactly when we needed it, and also ensuring effective skills transfer to our in-house team.” Richard Hastings, IT Director, Macmillan Cancer Support
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Microsoft SQL Server Healthcare Performance August 2009 Reporting/Management - System C -Data Warehousing
Bolton goes live with Medway Sigma BI, System Serves a local population C’s Business Intelligence solution of 265,000 people
Royal Bolton Hospital NHS Foundation Trust has gone live with a new business Handles over 32,000 intelligence tool from System C Healthcare. emergency admissions a year Called Medway Sigma BI, the software is designed specifically to help hospitals in the drive for improved services. Based on Microsoft’s latest technology, it is easy to use, but allows trusts in manipulate and analyse raw data relating to all aspects of their inpatient and outpatient services. It has allowed them to adapt their old reporting solutions to run with a new PAS. Information and reporting are key to a successful PAS deployment and Sigma BI gives them access to all their data where and when they need it.
“We chose Medway Sigma BI because it combined familiarity and ease of use of Microsoft products with sophisticated data import and transformation routines. We also needed absolute confidence that the system would go live in time for our PAS deployment and System C achieved that with flying colours.” Ken Bradshaw, Head of IT Strategy and Implementation, the Royal Bolton Hospital NHS Foundation Trust
Healthcare Microsoft SQL Server 2008 R2 Microsoft Excel 2010, Microsoft SharePoint Server 2010, Microsoft Performance June 2010 Silverlight 3, Microsoft .NET Framework, Microsoft SQL Server Reporting/Management PowerPivot for Microsoft Excel - 21C - Business Intelligence
Primary Care Trust Healthcare Commissioner Gains Insights and Decision- which commissions Making Power with BI healthcare and supports social services NHS Nottinghamshire County, a Primary Care Trust (PCT), commissions healthcare via its contracts with care providers for 650,000 county residents. Focused on performing at Supports Greater peak levels as well as planning for and delivering ever-higher quality services, the PCT is Nottingham’s 650,000 embracing Microsoft business intelligence technologies. residents
Technology partner 21C implemented a data warehouse and BI portal built on Microsoft 600 employees SQL Server 2008, Microsoft SharePoint 2007 (including PerformancePoint Server 2007) and Microsoft Office 2007. Now, with fast and easy access to meaningful information, the organisation is improving productivity and making informed decisions to meet the present day and future needs of its community.
"BI is quite simply taking the hand cuffs off right across the organisation – even a limitless budget couldn’t have liberated us in this way." Andy Hall, Associate Director of Performance, Nottinghamshire County PCT
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Manufacturing Microsoft SQL Server Financial Management & 2012 Reporting - Altius - Business Intelligence
Excel Planning Solution: Delivered using Microsoft BI Platform International Oil and Gas Exploration and Kosmos Energy, a US-based international Oil and Gas Exploration Production Company and Production Company, needed a robust solution for its financial planning activities. US-based
The existing process was heavily spreadsheet-dependent and labour-intensive, and with Focused on offshore the complexity of their planning requirements, totally inadequate for their needs. Altius development in West Consulting, a Microsoft Certified Partner, worked closely with the client to create a Africa solution that replaced the existing web of spread sheets. The chosen technology platform was Microsoft SQL Server 2008 R2 for relational data storage and Microsoft Analysis Services for multi-dimensional analysis. A solution was built to load actuals from the accounting system and bring them together with budgeting data submitted through Excel. Reports for the board, partners and investors could now be produced quickly and accurately from centrally stored data.
"Before we were spending days putting together reports for the board, with any reworking requiring days of effort. Now, actuals from our accounts system are loaded automatically and reports are available straight away. If a new report is required by the board, it typically takes minutes, not days, to set up.” Senior Analyst at Kosmos
Manufacturing Microsoft Server Product Portfolio Microsoft Office SharePoint Server 2007, Microsoft BizTalk Enterprise Resource Planning (ERP) Server 2006 R2, Microsoft SQL Server 2008 Enterprise, Microsoft Visual Studio 2008 Standard Edition. - eurostep - Business Intelligence
BAE Systems Creates New Revenue Stream with Customer World’s second- Service Portal largest defence company BAE Systems Global Combat Systems Vehicles, a business unit of BAE systems, wanted to expand its after-market business by servicing the vehicles it manufactures throughout BAE Systems develops their entire lifecycle. By using an array of Microsoft products, including Microsoft Office advanced defence and SharePoint Server 2007 and Microsoft SQL Server 2008, the company created an aerospace systems information portal that has significantly increased the support it offers to customers and its corresponding revenue. The company reported sales of U.S. Creating Share-A-space and the TLC portal to track individual vehicle information has $36.2 billion in 2009 helped BAE Systems GCS Vehicles to develop a new revenue stream, improve its efficiency, and provide a highly secure collaboration portal that was quick and cost- 107,000 employees effective to deploy. worldwide
"When we showed the information portal to customers they were amazed. They had never seen anything like this… It enabled us to capture and expand several contracts.” Håkan Sundell, Head of Information Management & Technology (IM&T) Shared Service Sweden, BAE Systems, Global Combat Systems.
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Microsoft SQL Server Manufacturing Enterprise Resource Planning 2011 (ERP) - Hitachi Consulting - Business Intelligence
Hitachi Consulting Performs Global Microsoft Dynamics AX Founded in 1959 by a Platform Upgrade for One of the World’s Leading Golf mechanical engineer Manufacturers who decided to invent a better golf club The company’s version of Microsoft Dynamics AX 4.0 was not the latest iteration so needed upgrading to ensure future extensibility and on-going Employs 1,200 people support. The PCS system handles customer orders, processing, manufacturing and shipping, so dovetailing this with the latest AX Platform, v 5.0, would ensure PING could Produces several fully utilise the platform for Finance, Procurement and Inventory in tandem. hundreds of thousands of golf Due to the global requirements of the project, PING required a global partner that would clubs every year support each of their regional offices throughout the upgrade, support and deliver future enhancements of the solution and ensure ‘business as usual’ activity. Exports to 65 countries "We recognised the need to upgrade the platform to take advantage of further technical benefits in the near future and to ensure we were fully supported, especially as this is a global system and in essence, the conduit for sales processing, manufacturing and shipping. Our business wouldn’t be able to function successful without it.” Kent Crossland, Director of Information Systems, PING.
Manufacturing Microsoft Server Product Portfolio Microsoft Office SharePoint Server 2007, Microsoft BizTalk Data Analysis & Reporting - Chevron Server 2006 R2, Microsoft SQL Server 2008 Enterprise, Microsoft Visual Studio 2008 Standard Edition. - Business Intelligence
Chevron Enhances Business Intelligence with Self-Service Analysis and Headquartered in Reporting Tools California
Information Technology Company, a business unit of Chevron, deployed Second-largest Oil Microsoft SQL Server 2008 R2 to provide Chevron employees with self- Company in the US service analysis and report creation capabilities. Users will be able to create enhanced with assets in more reports with new visualisation and analysis tools. The company has also improved the than 100 countries performance of one of its critical business intelligence applications. Manages oil refineries, Chevron decided to take advantage of its substantial investment in SQL Server by wells and power- upgrading to Microsoft SQL Server 2008 R2. The organisation saw that the software could generation facilities meet its needs for high availability, self-service reporting and enhanced analysis throughout the world capabilities. 60,000 employees "The self-service business intelligence features in SQL Server 2008 R2 will give our subject matter experts the tools they need to create their own dynamic reports. They will…have easy access to all their data." Stephen Walker, Enterprise Database Architect, Chevron Data Management Solution
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Manufacturing Microsoft SQL Server 2008 Enterprise SQL Server 2008 R2 Parallel Data Warehouse, SQL Server Enterprise Resource Planning April 2011 2008 R2 Analysis Services (ERP) - McLaren - Data Warehousing
Firm’s Solution Accelerates Access to Huge Data Stores for The company Formula One Race Teams develops manufactures, and McLaren Electronic Systems created SQL Race, a solution built on Microsoft SQL Server deploys control and 2008 R2 database technology that helps to manage data generated by Formula One auto data systems racing activities. Part of the McLaren With the release of Microsoft SQL Server 2008 R2 Parallel Data Warehouse, McLaren saw Group a chance to boost the capabilities of SQL Race and become one of the first companies to explore using massively parallel processing data analysis capabilities to analyse huge data Based near London sets in real time. 135 employees “The SQL Server 2008 R2 Parallel Data Warehouse technology allows for new kinds of historical and specific analyses of huge data sets in real time and at affordable prices.” Peter van Manen, Managing Director, McLaren Electronic Systems
Manufacturing Microsoft Server Product Portfolio Microsoft SharePoint Server 2010, Microsoft SQL Server Enterprise Resource Planning March 2012 2012 Business Intelligence, Microsoft Office 2010, Microsoft (ERP) SQL Server 2012 Reporting Services, Microsoft SQL Server -Volvo 2012 Analysis Services - Business Intelligence
BI Solution Boosts Operational Efficiency and Reduces Costs at Volvo Headquartered in Car Corporation Gothenburg, Sweden
When Volvo Car Corporation split off from Ford in 2010, it needed to Automobile develop its own stand-alone IT environment in some areas. At the manufacturing same time, the company want to improve its business intelligence (BI) company capabilities and operational efficiency. Sales in more than 100 So Volvo decided to prototype a Microsoft data management solution that simplifies its IT countries environment to reduce costs and make the system easier to manage, improve business intelligence with graphical reporting and extending it to more employees, speeds data 21,500 employees analysis with self-service data manipulation and consolidates data and BI tools on a web portal to improve collaboration.
Volvo expects that the Microsoft BI solution will result in simplified IT environment and improved business intelligence that will help Volvo operate more efficiently and make it easier for employees to collaborate.
"But with SQL Server 2012 and SharePoint Server 2010, we can use one technology and have one place to get information, so there’s a lot of time saved – and money.” Business Analyst, Volvo Car Corporation
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Media & Microsoft Server Product Portfolio Microsoft SharePoint Server 2010, Microsoft SQL Server 2012 Financial Management & Entertainment Enterprise, Microsoft Excel 2010, Microsoft SQL Server 2012 Reporting March 2012 Analysis Services, Microsoft SQL Server 2012 Reporting - Corbus Services, Microsoft SQL Server PowerPivot for Microsoft Excel - Business Intelligence 2010
Advertising Firm Boosts Client Services with Faster Reporting A division of Havas, a and New BI Capabilities leading advertising and communications Havas Media wanted to improve operations and client services with better business group intelligence (BI) tools. After evaluating more than 20 solutions – including those from Oracle and IBM – Havas Media implemented a Microsoft data warehouse and BI solution Operates in 118 to take advantage of enhanced reporting capabilities. countries
As a result, it has cut report generation time by 80 percent, drives business strategies and Services include improved client services. It gains comprehensive business insight and has enhanced client media, digital, direct, services. The company is more competitive with the new solution and believes that BI entertainment, and services will drive business growth. It also anticipates more business opportunities and sports marketing revenue growth. 5,600 employees “We have cut the time it takes to create custom reports by 80 percent with a BI solution based on SQL Server 2012. As a result, we’ve gone from a reactive to a proactive approach.” Tony Jaskern, Head of Business Intelligence, Havas Media
Media & Entertainment Microsoft SQL Server 2012 Enterprise Microsoft SQL Azure, Windows Azure Real Time Analytics February 2012 - Fusion-IO - Hybrid-Cloud
Online Gaming Firm Implements Real-Time Analytics and Founded in 2006 Scales for Planned Growth Provides end-to-end BetOnSoft needed to ensure that its games are highly available, because players are online gaming online around the clock. BetOnSoft also wanted to prepare for business growth by scaling products including its database while maintaining application responsiveness. In addition, its applications slots, video poker and must perform key business-critical analytics in real time. In November 2011, the company blackjack deployed a hybrid application solution that takes advantage of the high-availability features in Microsoft SQL Server 2012 AlwaysOn and the scalability of SQL Azure. The company offers software and services Now, the company-s infrastructure can exceed 10 times its previous peak loads while to independent running intensive real-time data analytics BetOnSoft has achieved the availability it needs operators and can use its hybrid infrastructure to scale to meet unexpected business growth.
"SQL Server 2012 Enterprise with AlwaysOn gives us exactly the performance we need. We can exceed 10 times the previous peak game-play load… and still run intensive analytics in real time." Thomas Pullen, Database Administrator, BetOnSoft
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Microsoft SQL Server Media & Entertainment Enterprise Resource Planning 2010 (ERP) - Hitachi Consulting - Data Warehousing
Hitachi Consulting implements Microsoft Dynamics AX ERP Offers more than 3,000 System for new online TV service, SeeSaw hours of on-demand programming to the UK As a brand new service, SeeSaw needed a robust technology public for free platform to manage the transaction reporting and financial management of its new online television service, aimed at Will add a further 2,000 delivering a mixture of free and paid for television content to the UK general public to hours, including a mix watch via the internet. of free advertising- supported content and SeeSaw wanted to standardise on Microsoft Dynamics ERP system as its Financial paid-for programming Transaction Reporting system, and required both Microsoft expertise as well as an understanding of the complexities of managing transactions with different stakeholders in the retail sector. As the service includes content from multiple providers and broadcasters, the company needed the ERP system to be able to capture all of the transaction details and report back to the content providers and advertising companies, calculating their percentage of revenue where relevant.
“We selected Hitachi Consulting for the implementation of our new ERP system based on their deep technical understanding of the Microsoft Dynamics AX platform and their reputation for successfully project managing and implementing complex reporting transactions, particularly in the retail sector.” Nathan Hodge, Head of Finance, SeeSaw
Microsoft SQL Server Media & Entertainment Management Reporting 2012 - IMGroup - Business Intelligence
IMGROUP delivers comprehensive Management Operations in the U.K., Reporting solution for Chorion America, Asia, Australia and Chorion decided in 2009 to embark upon a strategic review of its enterprise reporting. throughout Europe Chorion’s objective was to streamline the production of current management reports and allow staff at all levels to generate new reports based upon up-to-the-minute information Leading global media quickly, easily and without reliance upon the internal IT department. company
IMGROUP is Microsoft’s premier Information Management partner in the UK, with a Owns, manages and proven track record for delivering best of breed Business Intelligence, Data Warehousing develops brands such and Performance Management solutions. Together, IMGROUP and Chorion devised a as Noddy and the Mr. solution centred on an agile, scalable data mart/warehouse architecture using the Men Microsoft SQL Server Business Intelligence Framework.
"Chorion has seen real benefits from the new management reporting solution. The system provides instant access to critical business metrics thus enabling the management and sales teams to analyse the information and drive appropriate commercial strategy.” David Redshaw, Interim CIO, Chorion
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Media & Microsoft SQL Server 2008 Enterprise Windows Server 2008 Enterprise, Microsoft SQL Server 2008 Database Consolidation Entertainment Analysis Services, Microsoft SQL Server 2008 Reporting - EuroSport March 2010 Services - Mission Critical
Eurosport Consolidates 27 Database Servers to 2 Using Hyper-V and Top sports multimedia SQL Server 2008 platform in Europe
Eurosport Group brings the world of sport to viewers across much of the Reaches 116 million world. When the company wanted to consolidate its database servers and deploy a homes across 59 compression solution, it upgraded to SQL Server 2008 Enterprise (64-bit) running on the countries Windows Server 2008 Enterprise for 64-Bit Systems operating systems. Over 240 million The company used the Microsoft Hyper-V virtualisation feature of Windows Server 2008 to viewers consolidate 27 database servers down to just two servers running SQL Server 2008. 2,500 employees To reduce storage, the company uses the Data Compression and Backup Compression features of SQL Server 2008. Eurosport has gained a lower total cost of ownership from its server consolidation and from other efficiencies gained by building on the Microsoft Application Platform.
“The new licensing model of SQL Server 2008 Enterprise proved to be very advantageous for our virtualization and consolidation. We saw licensing costs reduced by about 80%.” Stephane Gaude, Manager of Infrastructure, Eurosport Group
Media & Microsoft SQL Server 2012 Fast Track Data Warehouse, Microsoft SQL Server 2012 Enterprise, Microsoft SharePoint Fast Track Data Warehouse Entertainment Server 2010, Excel Services in Microsoft SharePoint Server, - EMI November 2012 Microsoft SQL Server 2012 Analysis Services, Microsoft SQL - New World of Data Server 2012 Integration Services
EMI takes advantage of the New World of Data A global record company based in Record company EMI Music wanted to integrate the large London amount of information it uses – including massive consumer surveys, demographic, and partner data from companies such as iTunes – to gain a single It manages and global view for its artists. By deploying Microsoft SQL Server 2012 Fast Track Data supports numerous Warehouse technology, EMI now has an accessible single source of country, consumer, artists, including and partner insight data to support decision making about the needs of consumers in 25 Coldplay and Katy countries. Perry
EMI is taking advantage of the “New World of Data” for a single view of sales, including The world’s fourth- albums, tracks, ringtones, and merchandise. The deployment of a SQL Server 2012 Fast largest record Track Data Warehouse solution has given EMI near real-time insight into consumer company in terms of behaviour. Data visualisations, and other information formats are available to users to market share. report on sales. The warehouse can handle huge quantities of data even with the partner subject area increasing by 20 million rows a day. Operates in 25 "With Microsoft SQL Server 2012 Fast Track Data Warehouse, our users can access the countries business data they need using standard Microsoft desktop tools.” David Boyle, Senior Vice President of Insight, EMI
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Non-profit Microsoft SQL Server, Microsoft SQL Server Reporting Services (SSRS), Microsoft SQL, Analysis Services (MSAS) Performance Management 2009 and Reporting - Advanced 365 - Business Intelligence
Enhancing Service Through GIS Built to fulfil the vision of Prince Albert The Royal Albert Hall engaged Advanced 365 to help address (Queen Victoria’s their monthly and KPI reporting issues, moving from a consort) of a ‘Central manual time consuming process based on snapshot data to a Hall’ fully automated reporting process utilising the Microsoft SQL Server product stack drawing real-time data from several core systems. Hosts over 350 events each year From the outset of the proof of concept it was initially thought that Microsoft SQL Server Reporting Services (SSRS) would form the backbone of the solution, although it was Grade I listed building quickly realised that using this technology alone was only a ‘sticking plaster’ approach and and has been would not provide all the functionality required. Therefore Advanced 365 introduced the continually used since full Microsoft SQL Server BI suite which was reading welcomed. it opened in March 1871 "From the beginning Advanced 365 demonstrated they understood what we wanted to achieve and how technology could best be utilised to meet our needs. They have people who are committed to delivering the highest levels of client service, day-in, day-out to meet these needs.” Crispin Gray, Head of Information Systems, Royal Albert Hall
Microsoft SQL Server Non-Profit Financial Management and 2011 Reporting - Tagetik - Business Intelligence
Higher Flexibility with Less Risk of Inaccurate Data Computer library service and research OCLC is dedicated to furthering access to the world’s organization information and reducing library costs. As a global non-profit organization, OCLC also understands the need to keep its own Six currencies costs under control. That’s why the company replaced its aging budget application and an assortment of Excel spreadsheets 130 users in multiple with a Web-based budgeting and forecasting solution based on Tagetik 3.0. countries and time zones OCLC selected Tagetik 3.0 back in June 2009 and concluded its first budget cycle with the software about a year later. In addition to forecasting revenues, expenses, balance sheet and cash flow statements, OCLC uses Tagetik to budget sales, revenues, expenses, capital expenditure, balance sheet and cash flow statements, and perform ratio and other analysis.
"Tagetik helped us to bring our budgeting and forecasting processes into a single, centralized, enterprise-wide system that operates in near real-time and allows for greater visibility into our planning process.” Mike Russell, IT Director, Atkins
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Microsoft SQL Server Pharmaceutical Sales & Marketing Reporting 2009 - Hitachi Consulting - Business Intelligence
Microsoft Business Intelligence Platform streamlines Napp Pharmaceuticals reporting solutions is part of a worldwide association of Napp was launching a new product into the UK market and independent required a reporting solution to help them better pharmaceutical understand the sales to wholesalers and sales against target customers of the product. In companies that have tandem to this, their existing reporting system was Excel based, very labour intensive, been developing vital difficult to share information were Napp and multiple versions of the same data were new drugs for more being produced. than half a century
The Sales & Marketing BI portal was developed to coincide with the new product launch. The initial phase was to focus on actual shipment data (production) and actual/target activities (CRM & IMS). In addition, the purpose of the Sales & Marketing BI Portal was to test, validate and demonstrate the value of the Microsoft BI platform to the business.
"Hitachi Consulting was direct, honest and very professional. Open about potential risks, they took time to really pin the end users down, to identify and fully understand specifically what the reporting needs were. Their flexible approach to consulting is particularly impressive.” Andy Dye, Business Systems Manager, Napp Pharmaceutical.
Microsoft SQL Server Professional Services Financial Management and 2012 Reporting - IMGroup - Business Intelligence
Hogan Lovells gains insight from Enterprise-Wide Financial Law Firm that helps Reporting clients across the spectrum with their The merger of UK based Lovells with Hogan & Hartson from the critical business and United States virtually doubled the size of the firm. One of the legal issues major requirements for the newly merged organisation was the provision of global financial reporting across the consolidated firm. Formed on 1st May 2010 Previously, much of Hogan Lovell’s financial analysis and reporting was undertaken via spread sheets – a laborious procedure that was prone to error. As the new solution Global top 10 law firm delivers daily feeds, the entire analysis and reporting process is faster and more efficient. by revenue
"Partnering with IMGROUP gives us access to the detailed technical knowledge, Employs 2,300 lawyers experience and expertise that we need to ensure that this major project delivers to our worldwide expectations, both today and in the future.” Steve Capon, Head of Finance Systems, London, Hogan Lovells
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Professional Services Microsoft SQL Server 2012, Bing Maps for Enterprise, SQL Server Power View, SharePoint Server 2010 Enterprise CAL, Enterprise Content May 2012 SQL Server Reporting Service Management - itelligence - Business Intelligence
Knight Frank Database Upgrade Cuts Website Headquartered in Development from Months to Weeks London
Global property consultancy Knight Frank wanted to A leading independent enhance client service by helping its experts successfully combine geospatial data with global property other sources of information. In 2012, it upgraded its existing data management software consultancy to Microsoft SQL Server 2012, and combined this with use of Bing Maps for Enterprise. The firm has already seen an increase in productivity, with new applications development Its staff handle more time reduced from months to weeks. than U.S.$700 billion worth of commercial, The London residential development team at Knight Frank now has better quality, more agricultural, and dynamic information to support its advice to clients. The unified toolset in SQL Server residential real estate 2012 means Knight Frank staff are working more productively without relying on manual a year systems. As a result, the company can operate an effective online service for customers, available 24 hours a day, seven days a week.
"The new features in Microsoft SQL Server 2012 will help us develop external websites and applications in weeks rather than months.” Adam Siejka, Database Development Manager, Knight Frank
Professional Services Microsoft SQL Server 2008 R2, Microsoft SharePoint 2010 Performance January 2012 Reporting/Management - itelligence - Business Intelligence
The Hyde Group – Simplifying Hyde’s Report Processes One of the UK’s leading social housing The Hyde Group wanted to improve its internal reporting, e.g. organisations presenting tenant satisfaction ratings with rent collection and arrears figures to provide greater clarity. The organisation Owns and manages needed to create reports in less time whilst maintaining data quality and accuracy. 43,000 homes in Blueprint designed a Business Intelligence solution using Microsoft which gives Hyde staff London, the South the tools to look into data and take action directly. East and the East Midlands Hyde Group’s new automated reporting system has cut the cost of producing its monthly board pack by 65% and the speed of production by 90%. The group’s data is more accurate and timely, increasing confidence and reducing risk and redesigning the reports allowed for metrics such as customer satisfaction to be side by side with financial metrics such as rent collection and rent arrears, for greater correlation of key indicators.
“This business application has enabled me to get earlier, more accurate visibility of Hyde’s performance across all the key lines of business we deliver.” Steve White, CEO, Hyde Group
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Professional Services Microsoft SQL Server 2012, Bing Maps for Enterprise, SQL Server Power View, SharePoint Server 2010 Enterprise CAL, Business Process 2011 SQL Server Reporting Service Management - PNMSoft - Business Intelligence
SEQUENCE Powers Greater Insight The global leader in human resource Aon Hewitt, the global leader in human resource consulting and consulting and outsourcing solutions, in using PNMsoft’s outsourcing solutions SEQUENCE as the workflow engine within its Global and Domestic Benefits Management Platform, Greater Insight. With its agility, ease of design, More than 62,000 and viability to users, SEQUENCE is helping Aon Hewitt to reduce implementation time colleagues worldwide and provide efficient service to its customers. 500 offices in more Aon Hewitt’s clients are empowered to make better compensation and benefit decisions. than 120 countries Using SEQUENCE provides Aon Hewitt with ease of development, a highly customizable design interface, visibility and ease of use and multilingual and calendar capabilities.
"SEQUENCE is user friendly, flexible, and easy to configure by our operations people. It provides visibility to our clients because they can login to our platform to view their case status. The outcome for Aon Hewitt is that SEQUENCE drives consistency and ensures we give a better service to our clients.” Stuart Toll, Chief Architect, Aon Hewitt EMEA
Professional Services Microsoft Server Product Portfolio Microsoft BizTalk Server 2006, Microsoft SQL Server 2005 Business Process May 2010 Management - PNMSoft - Business Intelligence
Engineering Consultancy Streamlines Processes with Business 16,000 employees Management Solution A leading engineering Atkins, one of the world’s leading engineering and design and design consultancies, wanted to simplify the way it processed consultancy expense claims. The organisation implemented business process management solution PNMsoft SEQUENCE BPM Suite, powered by Microsoft SQL Server 2005 and integrated Responsible for with Microsoft BizTalk Server 2006. Expense claims are now processed much faster, planning, design, and clients are invoiced sooner, costs have been reduced, and Atkins has lowered its carbon management of major footprint. engineering projects, including the London By managing expenses electronically, Atkins can easily reconcile claims receipts and 2012 Olympics Games. reimbursements for employees. The reduction in paper from filling is also helping the company to reduce its carbon footprint.
"The finance department is processing 10,000 fewer spreadsheets a month that before, so employees spend less time working through them. We’ve cut our expenditure on paper too” Mike Russell, IT Director, Atkins
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Microsoft SharePoint, SQL Server 2008, Bing Maps and Silverlight Professional Real-estate mapping Services - Countrywide August 2011 - Mapping & Visualization (Bing Maps)
Property site provides an interactive home-buying By combining traditional experience with Mapping Solution real-estate services with a strong online offering, Countrywide property services is the largest estate Countrywide is now the agency group in the UK. In 2009 the company launched propertywide.co.uk to address largest estate agency the needs of home buyers who usually start their searches online. After briefly group in the United considering Google Maps, the IT team at Countrywide decided to develop the site using Kingdom Microsoft mapping solution Bing Maps. Working with Microsoft and Ordnance Survey, the team deployed Bing maps on Windows Server 2008 R2, linked with SQL Server 2008 9,800 employees data management software.
“The flexibility that Bing Maps offers us is unparalleled. It’s considerably easier and quicker to build a customised experience, which sits nicely on our site – for example we can create our own graphics showing different points of interest.” Alex Bailes, Online IT Director at Countrywide
Retail Microsoft SQL Server 2008 Enterprise System Center VMM 2008 R2, SharePoint Server 2008 R2, SQL Server Risk and Compliance PowerPivot for Microsoft Excel, Microsoft Hyper-V -HCL -Data Warehousing
Retailer Avoids Tens of Millions in Growth Costs, Eases One of the world’s Innovation, and Boosts Security largest member- owned businesses The Co-operative Group, a member-owned company, operates retail stores and provides financial and other services. Operates 5,000 retail stores and has annual To support growth and simplify innovation, the Co-operative Group replaces its Oracle revenues of U.S. & customer management system with a solution based on Microsoft data warehousing 21.3 billion technology for strong support and interoperability. 110,000 employees The solution reduces the cost of the company’s growth plans by tens of millions of dollars, simplifies reporting and development, and improves the security of customer information.
“Because SQL Server 2008 R2 is so scalable, we can expand from 6 million to 20 million members for 10 percent of what it would have cost on our old solution.” Chris Sproston, Head of Software Development, The Co-operative Group
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Retail Microsoft SQL Server 2008 , Windows Server 2008, Microsoft Visual Studio Team System 2008, Microsoft .NET Framework Risk and Compliance 2011 -Hitachi Consulting - Business Intelligence
Hitachi Consulting UK Delivers Integrated Risk Annual sales of £13.7 Management and Claims Process Handling System for the billion Co-operative Group The group employs The Co-operative had numerous existing systems across its Operational Risk Department 110,000 people, and its insurance Department to support core business process. Having merged these two serving around 21 teams into one, the existing silo-based systems did not integrate well. As a result, the million customers per Group did not have a complete end to end view of risk profiles or reporting, and marrying week up incidents with claims took considerable time and effort, making it difficult to give a clear picture of risk to the business. Over 5,000 retail trading outlets Following a tender process, the Co-operative Group appointed Hitachi Consulting UK to design and implement a single integrated risk management system, capable of giving a true picture of insurance claims, handling and risk for the Co-operative Group Risk and Insurance Department (GRID).
“We’ve seen a very quick return on investment by identifying high risks sooner...We can also look at the impact of certain decisions and the cost and risks to factor into the equation, which is extremely powerful. ” Phil Willsmer, Director of Operational Risk, Co-operative Group
Retail Microsoft SQL Server 2008 R2 Enterprise, PerformancePoint Services in Microsoft SharePoint Server 2010, Microsoft .NET Retail Outlet Performance January 2012 connection software Management - Hitachi Consulting - Business Intelligence
Hitachi Consulting UK helps Experian FootFall leapfrog the Market leading competitive retail landscape provider of visitor analytics The solution was designed to provide a next generation platform for Experian FootFall, moving them further forward as the global leader in site analytics, Experian FootFall is enhancing customer service levels and maintaining the company’s market leading position the world’s largest of delivering in-depth understanding into the business value of data. and most experienced provider of audited, Experian FootFall clients gain a myriad of benefits including, improved store profitability, managed and better conversion rates, accurate identification on staff to customer ratios for optimum advanced retail customer service, as well as the ability to track the effectiveness of marketing campaigns, intelligence streamline operations in every inch of the store and unlock latent store potential.
“Hitachi Consulting provided expert guidance in delivering our next generation solution, which reaffirms our position as the leading site analytics company, supports customer requirements, and gives us a global growth platform.”
Mike Roberts, Director of Product Management and Development, Experian FootFall
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Retail Microsoft SQL Server, SQL Server Integration Services, SQL Server Analysis Services and ProClarity Management Reporting January 2012 - itelligence - Data Warehousing
A business intelligence solution for the world’s Launched in June premier online luxury fashion retailer 2000
Net-a-porter.com recognised that to help sustain its business growth it needed to Viewed by over 2 dramatically enhance its reporting capabilities and provide individuals across the business million women each with the ability to access and work with information far more intuitively. month
They decided to develop and implement a business intelligence solution providing Stocks over 300 centralised data storage and flexible, customised reporting across the business. Business international brands users can now access company information and generate reports that deliver the results such as Jimmy Choo that they need when they need it and in a format that they can understand, allowing and Christian better, faster and smarter business decisions to be made. Louboutin
“This new solution has had a tremendous impact on the way in which we do business. We are making smarter and faster business decisions than we ever could before simply because we didn’t previously have access to the sort of information that we now have.” Nikki Irvine, Management Information Systems Manager, Net-a-porter.com
Microsoft SQL Server 2008 R2 Retail Risk and Compliance August 2011 - Kelkoo -Data Warehousing
E-commerce Platform Improves Business Insight with New One-stop shopping Business Intelligence Tool service that helps shoppers find, Kelkoo is one of Europe’s largest e-commerce websites, with 6.5 million offers listed from research, and buy more than 1,000 online merchants. With 10 million unique visitors a month, keeping track products online of what people do on the site is both essential and demanding. Europe’s largest e- The previous business intelligence tool used by Kelkoo prevented its decision makers from commerce advertising getting all the information they needed to run the company. platform
After considering MySQL and Oracle alternatives, Kelkoo selected Microsoft SQL Server Based in the UK and 2008 R2 data management software because it included reporting and analysis tools, as employs 100 people well as core database functionality. It also represented the best value choice. The business-critical application copes with huge volumes of data- Kelkoo is now storing nearly twice as much data – giving the company’s decision makers powerful business insight.
“In the first year alone, the saving could pay for a full-time database developer.” Tim Lum, Head of Business Intelligence, Kelkoo
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Microsoft SQL Server Telecommunications Customer Relationship 2009 Management - Hitachi Consulting - Business Intelligence
Hitachi Consulting delivers business and systems Britain’s public safety transformation programme in record time for UK’s leading communications public safety communications organisation provider
In 2007 Airwave separated from Telefonica Europe O2 and was acquired by Guardian Biggest secure public Digital Communication, a new company that is owned by two Macquarie Bank investment safety network in the funds. The separation left the business with an enormous challenge. Effectively world today Macquarie had bought Airwave’s business and customers, but had to establish a new infrastructure for the organisation.
Airwave employed the services of an independent expert consultancy to assist them with their selection process. Not only did the business need to decide which software it was going to implement to support its operations going forward, but it also needed to appoint an experienced third party provider to implement the solution.
"From project kick off through to delivery, Hitachi Consulting were professional and supportive in all aspects. They worked seamlessly with the Airwave team to define and implement, in MS Dynamics, a set of Finance and HR processes that would support our current and future growth plans.” Euros Evans, Chief Operating Officer, Airwave Solutions Ltd.
Transportation Microsoft SQL Server e-commerce January 2012 - COEO - Mission Critical
Online Travel Firm Boosts Availability and Performance to Based in Rotterdam, Handle Peak Sales Volumes Holland
Sundio Group, a leading tour operator in the Netherlands, wanted to improve An online tour operator performance for its online reservation system. To speed searches and transactions, the that sells trips throughout company implemented a new Microsoft data management solution. As a result, Europe Sundio Group has improved performance and availability, and it has built a platform for rapid business growth. 225 employees
Sundio Group decided to become an early adopter of Microsoft SQL Server 2012 Enterprise data management software. The company has used Microsoft products from its inception and looked forward to working with the new solution.
"The stability of the platform has increased, and we rely less on hardware redundancy and more on the high level of availability that we get with SQL Server 2012.” Bas Bruijninck, IT Manager, Sundio Group
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Microsoft SQL Server Transportation e-commerce 2009 - Hitachi Consulting - Mission Critical
easyJet’s new application framework with integrated Europe’s leading low- enterprise service components proves the sky really is the fares airline limit for future business success Operating nearly 200 Typical of any business experiencing rapid growth, easyJet had adopted a number of aircrafts on over 550 disparate applications and systems over the years. However, the lack of a uniform and routes across 30 robust systems architecture was presenting the airline with significant challenges. countries Hitachi Consulting was engaged to work with easyJet’s internet delivery team to design and build an application framework to support easyJet’s current applications landscape and its future systems roadmap.
"We’re a fast moving organisation and we need to be able to take an idea and turn it round quickly and without great expense. We needed a systems architecture that would provide us with a stable and extensible platform that we could support and develop in- house.” Colin Rees, Head of Software Delivery, easyJet
Microsoft SQL Server Transportation Scheduling January 2012 - Hitachi Consulting -Legacy Modernization
Hitachi Consulting completes successful migration of Peel Second largest group Ports’ legacy mainframe applications to Microsoft.NET of ports environment Ports include As is often the case with a well-established business that has Clydeport, Heysham, experienced several acquisitions, Peel Ports’ IT infrastructure consisted of a number of Port of Liverpool, applications on various legacy platforms and development languages. These applications Manchester Ship have been successfully supporting Peel Ports’ key business processes and had evolved Canal and Medway over the last 20 years. The most significant was within the Port of Liverpool where over Ports 2000 mainframe programs were integrated to a number of applications and devices. An internal team embarked on a project to rationalise and combine the existing IT models and deliver a common platform for growth. The team was tasked with migrating the IBM mainframe environment onto a Microsoft Windows based platform.
"The licensing and maintenance costs alone were around £300k per annum. We predicted that moving to a centralised model would save us around £705k a year from headcount reduction, platforms, server and software consolidation, as well as a reduction in requirements from outside support services.” David Stephen, Group IT Manager, Peel Ports
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Microsoft SQL Server Transportation Scheduling & Training 2009 - Hitachi Consulting - Business Intelligence
Implementation of new electronic training reporting Established by Sir system brings substantial cost savings and operational Stelios Haji-Ioannou in efficiencies to airline 1995
easyJet wanted to introduce an electronic training reporting system specifically for its Based at Luton Airport pilots and cabin crew. The airline’s previous approach to training and assessment was a manual, paper based system. easyJet required a technology solution that would address Flies almost 400 the deficiencies in the current system and place the business in a prime position to routes between 104 conform to Civil Aviation Authority (CAA) regulations. European and North . The airline was keen to exploit its investment in SharePoint and take advantage of its African airports staff’s familiarity with the technology and its interface. Hitachi Consulting was chosen as easyJet’s strategic partner for the implementation of the electronic training reporting system based on its Microsoft capabilities and its experience in delivering similar enterprise projects for large organisations.
"There was a significant business case for this project. We estimate that the new online system will save us up to £3m over 5 years in manpower and operational efficiencies. Add to that the additional reporting capabilities that the system provides and the possibilities for expanding the system in the future, and you understand why it was a very worthwhile investment.” James Pankiewicz, Crew Systems Manager, easyJet
Microsoft SQL Server Transportation Scheduling - Sopra Group
- Business Intelligence
Business Intelligence Solution Helps The easyJet Business Europe’s leading low- “Arrive On Time” fares airline
The core of easyJet’s business is the delivery of high-quality, efficient low-cost services Operating nearly 200 based on an Agile business model with IT as the enabler: all of easyJet’s management and aircrafts on over 550 administration systems can be accessed from secure servers anywhere in the world. Fast, routes across 30 flexible and reliable IT applications, coupled with effective use of the data held within countries them are absolutely key to helping easyJet stay ahead of the competition in the fast- paced aviation market. Carrying over 50 million passengers a Sopra Group has worked closely with easyJet for many years providing application year development and support services for the organisation’s business-critical operating systems.
"A significant aspect of the EDW development was the Sopra Group approach to determining the requirements of the business, consisting of a specialist BI Analyst working very closely with the end users, and gaining a clear insight into the business processes and, crucially, the data that supports them. The complexity associated with Crew Rostering meant that business rules had to be precise and that a clear understanding of the data was essential.” Senior Business User
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Microsoft SQL Server, SQL Enterprise 2008 R2 Utilities Customer Service Management
- esri - Mission Critical
Enhancing Service Through GIS One of the UK’s largest utility A burst pipe leads to wasted water and widespread companies disruption. But if the location of the incident is not recorded accurately, it can also lead to substantial delays – Supplies nearly two increasing costs and impacting customer relationships – all affecting the bottom line. billion litres of drinking water a day Severn Trent Water has deployed GIS in its customer call centre to ensure that all to eight million people incident reports are accompanied by precise location references. As a result, the company can now locate and respond to faults more quickly, deliver an improved customer service Operates in an area of and gather more accurate data for management reporting. more than 21,000 square kilometres "Because the solution was going to be used while callers were on the phone, it had to be extremely fast. We felt that ESRI’s GIS technology would give us the fastest possible retrieval of addresses and maps. Indeed, it has lived up to our expectations and, in some areas, surpassed them.” Doug Cubin, GIS Consultant, Severn Trent Water
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This catalogue is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THESE SUMMARIES. Document published January 2013
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