Fact Sheet AIRASIA GROUP

OVERVIEW AirAsia and AirAsia X are the leading and largest low-cost carriers in Asia, servicing the most extensive network with over 130 destinations across Asia, Australasia, the and the US. Since the inception of AirAsia in 2001 and AirAsia X in 2007, the group has carried over 400 million guests.

AirAsia has grown its fleet from just two aircraft to over 200 A320s and proud to be a truly Asean (Association of Southeast Asian Nations) with established operations based in , Indonesia, , Philippines, India and .

Meanwhile, AirAsia X operates a core fleet of 30 A330-300s, each with a seat configuration of 12 Premium Flatbeds and 365 Economy seats. AirAsia X expanded regionally with Thai AirAsia X operating from , Thailand and Indonesia AirAsia X operating from Bali, Indonesia.

Skytrax named AirAsia as the “World’s Best Low Cost Airline” for nine consecutive years from 2009 – 2017 and awarded AirAsia X for five consecutive years from 2013 – 2017 with the "World's Best Low Cost Airline Premium Cabin" and "World’s Best Low Cost Airline Premium Seat" at the annual Skytrax World Airline Awards.

AirAsia and AirAsia X groups are the first globally to collaborate with INTERPOL to implement the I- Checkit system to screen the passports of all its prospective passengers against information contained in the world police body’s Stolen and Lost Travel Documents (SLTD) database.

AWARDS AND ACCOLADES  World’s Best Low Cost Airline for 9 consecutive years by Skytrax World Airline Awards  World's Best Low Cost Airline Premium Cabin and Cabin Seat for 5 consecutive years by Skytrax World Airline Awards  World’s Leading Low Cost Airline for 5 consecutive years by World Travel Awards  World’s Leading Low Cost Airline Cabin Crew in 2017 by World Travel Awards  World’s Leading Inflight Service in 2015 by World Travel Awards  Best Low Cost Airline Award for 6 consecutive years by Business Traveller Awards Asia Pacific  Best Low Cost Carrier by Travel Weekly Asia Reader’s Choice Awards 2015  Best Social Media Engagement Award at World Blogger and Social Media Awards 2015

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Fact Sheet

AIRASIA X PREMIUM FLATBED

AirAsia X was the first low-cost carrier in the world to introduce flatbed seats, which have standard specifications of 20” width, 60” pitch and stretch out to 77” in full recline position. It also features a privacy screen, an adjustable head and foot rest, pillow and duvet, and it is also fitted with a reading light and universal power port for maximum comfort and convenience. AirAsia X is the proud winner of the “World’s Best Low Cost Airline Premium Seat” and “Premium Cabin” awarded by the prestigious Skytrax World Airline Awards for five consecutive years from 2013 to 2017.

Premium Flatbed Privileges:  Free Baggage Allowance: 40kg of checked baggage for all your storage needs. No more holding back on packing!  Complimentary Meals: Choose from a wide selection of meals, snacks, and drinks to keep you satisfied on board.  Pick A Seat: Enjoy plenty of legroom when you choose from any of the 12 Premium Flatbed seats in rows 1 - 2.  Pillow and Duvet: Snuggle with a fluffy pillow and soft duvet for a homey experience.  Change of Flights: Unlimited flight changes up to 2 hours before your original departure time, and 4 hours before your new departure time, subject to fare difference.  Premium Flatbed Counter: Dedicated check in counter for your convenience.  Priority Boarding and Baggage: Board the plane ahead of others and get your baggage before everyone else after touchdown.  AirAsia Premium Red Lounge Access: If you’re departing from klia2, you can sit back, chill and even catch up on unfinished business (up to 3 hours per lounge access) before continuing your journey with us.  Xcite Inflight Entertainment: Enjoy access to hours of movies, TV series, music, games, and magazines-all on the Xcite Tab.  *Available on AirAsia X (D7) flights only except to/from New Zealand, Saudi Arabia, Nepal and United States  Travel Insurance by Tune Protect: 1 Hour On Time Guarantee and Baggage Delay.  *The coverage only applies to all direct flights departing from selected countries. It is not applicable for Fly-Thru, island and city transfers. Please also note that flights between Kuala Lumpur and Auckland / Honolulu / Dhaka are not applicable. Tune Protect Travel-AirAsia is underwritten by local insurance partners depending on your first departure country.

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Fact Sheet

AIRASIA X QUIET ZONE

Quiet Zone

Our guests can also opt for the Quiet Zone seats for more peace and quiet. The Quiet Zone is available on all AirAsia X Flights and is located just behind the Premium Flatbed cabin from row 7 – 14. With minimal noise and zero disturbances, the Quiet Zone is the perfect choice for travellers looking for calm, relaxing and stress- free journey.

The quiet zone is not accessible to children below the age of 10 years old and soft ambient lighting will be put on during the flight for a more relaxing ambience for guests to rest and sleep. Your pre-booked meals will also be served much earlier and faster.

Requirement for Quiet Zone guest:

 Guest aged 10 and above.

 Guest who are not travelling with guests under 10 (child or infant).

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Fact Sheet

AIRASIA X STANDARD SEATS

AirAsia X’s standard economy seats are 16.5” in width with 31” pitch and 6” recline. The seat feature full leather seat cover with an adjustable headrest for maximum comfort.

Hot Seats

*seats filled with red in seating chart

With a generous 22” of legroom, guests will have more than enough space to stretch out on AirAsia X Hot Seats on the first row of seats for standard seat cabins. On top of that, guests will also get to board first. Also available in Quiet Zone.

Twin Seats

Perfect spot for lovebirds and best friends, guests can pre-book to be seated together on the twin seats at Row 44 – 51 latest by 48 hours before flight departure subject to availability. No matter the distance, nothing spells affordable comfort and privacy more than being seated together without any distraction from a stranger.

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