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NCS Annual Report 2018-19 NATIONAL CITIZEN SERVICE TRUST Annual Report and Accounts 2018 - 2019 HC 61 NATIONAL CITIZEN SERVICE TRUST Annual Report and Accounts 2018 - 2019 Presented to Parliament pursuant to section 6 of the National Citizen Service Act 2017 Ordered by the House of Commons to be printed on 27 February 2020 HC 61 2 © Crown copyright 2020 This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government- licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected] Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned This publication is available at www.gov.uk/official-documents Any enquiries regarding this publication should be sent to us at: [email protected] ISBN 978-1-5286-1762-8 CCS 0120963796 02/20 Printed on paper containing 75% recycled fibre content minimum Printed in the UK by the APS Group on behalf of the Controller of Her Majesty’s Stationery Office 3 Contents Performance Report 5 Overview 5 Financial Performance 9 Performance Analysis 9 Accountability Report 13 Corporate Governance 13 Directors’ Report 13 Governance Statement 21 Statement of Accounting Officer’s Responsibilities 23 Remuneration and Staff Report 24 Remuneration Report 24 Staff Report 27 Parliamentary Accountability Report 32 The Certificate and Report of the Comptroller and Auditor General to the 33 Houses of Parliament Financial Statements and Notes 36 Glossary and Definitions 49 Note: cover photo credit to NCS graduate, Maddie Springett. 4 Performance Report Overview Organisational Structure Information on the entity and reporting boundaries National Citizen Service Trust (the “Trust”) is a body incorporated by Royal Charter which was formed on 26 April 2017. Under the National Citizen Service Act 2017, responsibility for commissioning and overseeing the delivery of the National Citizen Service programme was transferred from a predecessor body, NCS Trust Community Interest Company (CIC), to the Trust from 1 December 2018 onwards. The financial statements included in this annual report therefore relate to the four month period from 1 December 2018 to 31 March 2019. The NCS programme is substantially funded by HM Government, through the Department for Digital, Media, Culture and Sport (DCMS). The NCS board believe it’s crucial that we provide clear information on how we have used taxpayer funds in every year, but this year is more complicated because of the transition of the NCS programme to the Trust. We have therefore agreed with the board of NCS Trust CIC that, while the Trust was only legally accountable for the four final months of this transitional year, we will provide a full performance report for the 12 months ended 31 March 2019. We believe that this approach is the most transparent way of demonstrating accountability for the use of taxpayer funds on the NCS programme. Please note that this report looks back on performance in the previous financial year (FY 18/19). The NCS Trust interim Business Plan, which has been laid before Parliament, covers forward-looking activities for the financial year 19/20. 5 Purpose of the overview section This section of the annual report explains who we are, what we do and why we do it, and summarises the risks we face in delivering our strategic goals. It includes a performance overview, including the CEO’s personal perspective on the results we delivered in the year to 31 March 2019. There is a fuller discussion of our operational results in the Performance Analysis section. Purpose and activities In 2011, 8,000 participants took part in NCS. In the 2018/19 financial year, around 100,000 took part, and we plan to keep growing. To date over 500,000 young people have chosen to do NCS. Operating across England and in Northern Ireland,1 NCS works with 16 to 17 year-olds from a range of different backgrounds at a pivotal point in their lives in order to improve social mobility, social cohesion and social engagement. The Trust is working hard to ensure NCS becomes a rite of passage that is a normal part of growing up, helping to equip and empower generations of young people. This is achieved by bringing young people together in a shared experience for two or four weeks to design and deliver their own community action projects – building their confidence in what they can achieve, developing their character and bridging social divides. By offering young people an innovative and engaging shared experience, NCS helps them to become better individuals and, in turn, better citizens. The NCS programme is a unique chance for teenagers to live away from home, develop key life skills and interact with other young people from different backgrounds. NCS is funded by DCMS, which means no one is prevented from taking part for financial reasons. Our programmes take place outside of term time; the summer programme takes three-four weeks to complete, with a shorter version taking place in the autumn. The programme is delivered by a family of over 100 grassroots organisations, each with unique local expertise and a passion for inspiring young people. NCS participants experience a range of outdoor activities, learn new skills (from teamwork, leadership and public speaking to basic cooking and budgeting) and meet with local charities and entrepreneurs. They then commit 30 hours to a social action project, which they themselves deliver and promote – empowering them to make a real change in their local communities, while fostering a sense of social responsibility for the future. Longer term, NCS graduates have exclusive access to a wealth of work and volunteering opportunities across the country. Following graduation, former participants can also continue to make their mark within the organisation through our Regional Youth board, Leaders Programme and National Youth board – ensuring that young peoples’ voices remain at the heart of the decisions we make. Principal risks and uncertainties A full breakdown of the key risks facing the Trust can be found in the Governance Statement. 1 Note that the NCS programme is delivered in Northern Ireland by Co-operation Ireland and is funded separately to NCS Trust. 6 Identification and management of risk For further information on how we identify, assess and mitigate risk, please see the Governance Statement. Performance summary for 2018/19 Chairman’s report (Brett Wigdortz) I’m pleased to present NCS Trust’s Annual Report for 2018/19. This is my first year as Chairman of National Citizen Service. In the short amount of time that I’ve been in this position, it is clear to me that the greatest privilege of the role is to see first-hand the impact that NCS is having on the lives of so many young people across the country. This is largely thanks to the hard work of an army of thousands of frontline staff and volunteers throughout our network who make it possible to keep NCS delivering life-changing experiences for hundreds of thousands of young people across the country. I'd especially like to call out the NCS team leaders who work tirelessly on behalf of the young people and the wonderful National and Regional Youth boards who have done so much to build the programme and ensure we are always putting young people's views front and centre. In December 2018, NCS officially became a Royal Charter Body. The powers and processes set out in the Royal Charter ensure that the Trust can continue to work independently and innovatively while being accountable to Government for the money it spends. As part of this NCS has welcomed a new board of directors, which I am honoured to chair. The unique blend of experience, passion and skills provided by this group has been a powerful support to help take the Trust forward and I am pleased to welcome them to the organisation. I would also like to take this opportunity to thank the pre-Royal Charter board members who left this year. Without their hard work and vision NCS would not have been able to make such an important difference to the lives of over half a million young people. I'd especially like to call out my predecessor chairman, Stephen Greene CBE and Lord Blunkett who did so much for NCS. All of us on the current board truly feel as though we are standing on the shoulder of giants. Our vision for NCS is to enable a country of connected, confident and caring citizens where everyone feels at home. I am confident in the plan we are putting in place to make this vision a reality. CEO’s Report Everyone involved in NCS should feel incredibly proud to have supported more than 500,000 young people to develop their character and bridge social divides. The period covered in this annual report marks an important milestone as across the UK, a record number of young people have taken part in our programme - just over 100,000. This means that 1 in 6 of teenagers in classrooms across the country are benefitting from what can be life changing opportunities, meaning NCS is reaching more of the cohort of teenagers than any other extra-curricular programme. Our work of supporting the next generation and building stronger ties between people of all backgrounds is more vital than ever. That’s why as NCS enters its second decade, we have chosen to undertake some transformational changes this year so we can deliver even more for young people and society. Major change can of course be challenging, but we are confident that it will be worth it in the years ahead.
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