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® Twww.toastmasters.orgOASTMASTE JUNER 2013 BE HEARD Components of a commanding voice. Page 16 10 A SPEAKING COACH’S GLOBAL REACH 14 YOUR COMEDY CHECKLIST 22 THE POWER OF APOLOGIES TOASTMASTER® PUBLISHER Daniel Rex VIEWPOINT MANAGING EDITOR Suzanne Frey SENIOR EDITOR Paul Sterman ASSOCIATE EDITOR Mary Nesfield JUNIOR WRITER Jennie Harris EDITORIAL ASSISTANT Julie E. Kim THE LEADER IS THE MESSAgE ART DIRECTION Susan Campbell GRAPHIC DESIGN Deidre Gaffney This is the final month of the 2012–2013 Toastmasters year. Are you achieving your TI OffICERS AND DIRECTORS educational goals? Is your club promoting founder Dr. Ralph C. Smedley (1878-1965) the 1+1 membership campaign? Are 2012-2013 OffICERS International President John Lau, DTM your areas, divisions and districts helping Kuching, Sarawak, Malaysia International President-Elect George Yen, DTM members and clubs reach their goals? If Taipei, Taiwan you have achieved your goals, I congratu- first Vice President Mohammed Murad, DTM Dubai, United Arab Emirates late you. However, if you are still working Second Vice President Jim Kokocki, DTM on them, I ask you to stay focused. Saint John, New Brunswick, Canada Immediate Past President Michael Notaro, DTM Toastmasters empowers individuals Alameda, California, USA Executive Director Daniel Rex to become more effective communicators Mission Viejo, California Secretary-Treasurer Sally Newell Cohen and leaders. Leadership is about sharing Mission Viejo, California information. We all must communicate clearly about the strategies, speed, direction 2012-2013 DIRECTORS and results of our efforts. We need to James Sultan, DTM Kristina Kihlberg, DTM Kirkland, Washington Pompano Beach, Florida communicate this information, both verbally and nonverbally, in a humble, Assigned to Region Assigned to Region 8 Mike Barsul, DTM Wendy Harding, DTM passionate and confident manner. San Francisco, California Fredericton, New Brunswick, Canada Our words and actions should be inspiring, but we must listen, observe Assigned to Region 2 Assigned to Region 9 David McCallister, DTM Don Griffith, DTM Fort Worth, Texas Phoenix, Arizona and understand our audience’s needs before we deliver a message. Once we Assigned to Region 3 Assigned to Region 10 understand those needs, we can communicate to inform, persuade, guide, Patricia Hannan, DTM George Thomas, DTM Wahoo, Nebraska Doha, Qatar Assigned to Region 4 Assigned to Region 11 Andrew Little, DTM Mike Helm, DTM New Berlin, Wisconsin Perth, Western Australia, Australia Sharing information about goal progress, Assigned to Region 5 Assigned to Region 12 Lori Lococo, DTM Balraj Arunasalam, DTM Niagara Falls, Ontario, Canada Colombo, Sri Lanka while accepting the truth, helps us learn, Assigned to Region 6 Assigned to Region 13 Viki Kinsman, DTM Joseph Gomez, DTM unlearn and relearn. Oakton, Virginia Petaling Jaya, Selangor, Malaysia Assigned to Region 7 Assigned to Region 14 assure and inspire. Likewise, club leaders must consider members’ needs and then design training programs to meet those needs. Clubs support members— TOASTMASTERS and areas, divisions and districts help clubs achieve excellence. Providing INTERNATIONAL P.O. Box 9052 • Mission Viejo, CA 92690 U.s.A. any team with adequate information is critical. Sharing information about 949-858-8255 • Fax: 949-858-1207 Voicemail: 949-835-1300 goal progress, while accepting the truth, helps us learn, unlearn and relearn. www.toastmasters.org/members As leaders, we set the tone through attentiveness, attitude and body CONTACTING WORLD HEADQUARTERS language. If we receive honest feedback from our teams, we should be grateful For information on joining —even though the truth may hurt. Be positive, accept feedback, learn from or building a club, visit: www.toastmasters.org the information, and move on. I find that when our team members trust Article submission: [email protected] Letters to the Editor: [email protected] us and believe in what we say, they follow what we do. As Gary Burnison, To change address, log in to: www.toastmasters.org/members CEO of Korn/Ferry International, puts it, we need to willingly reveal more of ourselves to let others see our soul. If we don’t, we will undermine the effec- The TOASTMASTER Magazine (ISSN 00408263) is published monthly by Toastmasters International, Inc., 23182 Arroyo Vista, Rancho Santa Margarita, tiveness of our leadership, and team members may soon drift to the sidelines. CA 92688, U.S.A. Periodicals postage paid at Mission Viejo, CA and additional mailing office. POSTMASTER: Send address change to The TOASTMASTER We achieve excellence by participating in Toastmasters clubs, because Magazine, P.O. Box 9052, Mission Viejo, CA 92690, U.S.A. Published to promote the ideas and goals of Toastmasters International, a we are evaluated on our manual speeches, leadership styles and behaviors. nonprofit educational organization of clubs throughout the worlddedicated to teaching skills in public speaking and leadership. Members’ subscriptions are included in the $36 semi-annual dues. Constructive feedback helps us to enhance our performance the next time. The official publication of Toastmasters International carries authorized notices and articles regarding the activities and interests of the organization, but All messages should be delivered with encouragement, inspiration and responsibility is not assumed for the opinions of the authors of other articles. The TOASTMASTER magazine does not endorse or guarantee the products motivation. As leaders, we have maximum impact when we do as we preach. it advertises. Copyright 2013 Toastmasters International, Inc. All rights reserved. When we own our words, Toastmasters is where leaders are made. T Repro duction in whole or in part without written permission is prohibited. Not responsible for unsolicited material. Toastmasters International, The TOASTMASTER and the Toastmaster Inter national Emblem are trademarks of Toastmasters International registered in the United States, Canada and many other countries. Marca registrada en Mexico. Printed in U.S.A. JOHN LAU, DTM International President WHERE LEADERS ARE MADE 2 WHERE LEADERS ARE MADE www.toastmasters.org TOASTMASTER® PUBLISHER Daniel Rex VIEWPOINT MANAGING EDITOR Suzanne Frey TABLE OF CONTENTS SENIOR EDITOR Paul Sterman ASSOCIATE EDITOR Mary Nesfield JUNIOR WRITER Jennie Harris EDITORIAL ASSISTANT Julie E. Kim Volume 79, No. 6 THE LEADER IS THE MESSAgE ART DIRECTION Susan Campbell June 2013 GRAPHIC DESIGN Deidre Gaffney This is the final month of the 2012–2013 DEPARTMENTS Toastmasters year. Are you achieving your TI OffICERS AND DIRECTORS VIEWPOINT: THE LEADER educational goals? Is your club promoting founder Dr. Ralph C. Smedley (1878-1965) 2 IS THE MESSAGE the 1+1 membership campaign? Are 2012-2013 OffICERS International President John Lau, DTM BY JOHN LAU, DTM your areas, divisions and districts helping Kuching, Sarawak, Malaysia International President International President-Elect George Yen, DTM members and clubs reach their goals? If Taipei, Taiwan you have achieved your goals, I congratu- first Vice President Mohammed Murad, DTM LETTERS Dubai, United Arab Emirates 4 late you. However, if you are still working Second Vice President Jim Kokocki, DTM Saint John, New Brunswick, Canada MY TURN: PRACTICE PAYS OFF on them, I ask you to stay focused. Immediate Past President Michael Notaro, DTM How I talked my way into a Toastmasters empowers individuals Alameda, California, USA 5 Executive Director Daniel Rex book contract. to become more effective communicators Mission Viejo, California Secretary-Treasurer Sally Newell Cohen LYNN MACKABEN BROWN and leaders. Leadership is about sharing Mission Viejo, California information. We all must communicate AROUND THE GLOBE clearly about the strategies, speed, direction 6 16 2012-2013 DIRECTORS and results of our efforts. We need to James Sultan, DTM Kristina Kihlberg, DTM Kirkland, Washington Pompano Beach, Florida communicate this information, both verbally and nonverbally, in a humble, Assigned to Region Assigned to Region 8 MEMBER PROFILE: ALLISON passionate and confident manner. Mike Barsul, DTM Wendy Harding, DTM 1 0 SHAPIRA, ACS, ALS: EXPANDING San Francisco, California Fredericton, New Brunswick, Canada THE SCOPE OF HER VOICE Our words and actions should be inspiring, but we must listen, observe Assigned to Region 2 Assigned to Region 9 David McCallister, DTM Don Griffith, DTM Speaking coach gains high-profile Fort Worth, Texas Phoenix, Arizona and understand our audience’s needs before we deliver a message. Once we Assigned to Region 3 Assigned to Region 10 opportunities. understand those needs, we can communicate to inform, persuade, guide, Patricia Hannan, DTM George Thomas, DTM BY NATALY KELLY Wahoo, Nebraska Doha, Qatar Assigned to Region 4 Assigned to Region 11 Andrew Little, DTM Mike Helm, DTM New Berlin, Wisconsin Perth, Western Australia, Australia HOW TO: YOUR COMEDY Sharing information about goal progress, Assigned to Region 5 Assigned to Region 12 Lori Lococo, DTM Balraj Arunasalam, DTM 14 CHECKLIST Niagara Falls, Ontario, Canada Colombo, Sri Lanka Ask yourself these 10 questions while accepting the truth, helps us learn, Assigned to Region 6 Assigned to Region 13 Viki Kinsman, DTM Joseph Gomez, DTM to get the laughs you want. unlearn and relearn. Oakton, Virginia Petaling Jaya, Selangor, Malaysia 22 26 Assigned to Region 7 Assigned to Region 14 BY GENE PERRET assure and inspire. Likewise, club leaders must consider members’ needs and NEWS