Download the Pipeline Awareness Viewer™ (PAV) app to learn about pipelines, including:

Apply for PIMMA access

Visit the API training center website

COORDINATED RESPONSE EXERCISE Register for a pipeline safety meeting near you

® Download the NENA call intake checklist COORDINATED RESPONSE EXERCISE

Download the PHMSA Emergency Response Guidebook Pipeline Safety Training For First Responders

View a video about the pipeline industry

How to use PAV: • Launch the app on your device. • Review the brief instructions. • Tap the SCAN button and aim your camera at this page.* • When the buttons appear, tap the lock icon to view the available content. • Tap the buttons to view important pipeline safety information.

*For best results, enable Wi-Fi on your device prior to using the PAV app.

EMERGENCY RESPONSE MANUAL Overview Operator Profiles Emergency Response NENA Pipeline Emergency Operations Signs of a Pipeline Release High Consequence Area Identification VIEW INTERACTIVE Pipeline Industry ER Initiatives CONTENT* Pipeline Damage Reporting Law

1.877.477.1162 • ny.pipeline-awareness.com *Instructions on back 2021 Emergency Contact List

COMPANY EMERGENCY NUMBER Algonquin Gas Transmission LLC (Gas)...... 1-800-231-7794 Algonquin Gas Transmission LLC (Liquids)...... 1-800-858-5253 Arlington Storage Company...... 1-866-234-7473 We need your help in preventing damage to underground pipelines. The most common cause of Buckeye Partners, L.P...... 1-800-331-4115 pipeline damage happens when a third party unknowingly digs, blasts or drills near a pipeline. If Chesapeake Energy...... 1-888-460-0003 you plan to dig or do any type of excavation or construction work, NYS law requires you to call Corning Natural Gas Corporation...... 1-800-834-2134 Dig Safely New York 2 full working days prior to starting your work; not counting the day of your call, weekends or holidays. DTE Energy’s Bluestone Gathering (Toll Free)...... 1-800-363-9541 or...... 1-313-235-1026 Remember any excavation activity near an underground facility can potentially cause damage to Eastern Gas Transmission and Storage...... that facility. Do your part and make sure the underground infrastructure has been marked. Please 1-888-264-8240 call 811 before you dig. Empire Pipeline Inc...... 1-800-444-3130 Enbridge (U.S.) Inc.(Gas)...... 1-800-231-7794 Dig Safely New York Serves all of New York with the exception of New York City and Long Island. Enbridge (U.S.) Inc. (Liquids)...... 1-800-858-5253 Enterprise Products Operating LLC ...... 1-888-883-6308 GenOn Bowline, LLC ...... 1-800-786-9569 IMTT Pipeline...... 1-201-437-2200 Kiantone Pipeline Corp...... 1-814-723-1201 Linde...... 1-800-926-9620 National Fuel Gas Supply Corporation...... 1-800-444-3130 New York State Electric & Gas Corporation...... 1-800-572-1121 Repsol...... 1-800-530-5392 Established in 1990, New York 811 (Formerly Dignet of NYC & LI Inc. ) is a nonprofit organization Rochester Gas and Electric Corporation...... 1-800-743-1702 that acts as a communications link between utility companies and individuals planning any digging activity in the five boroughs of New York City and Nassau and Suffolk Counties on Long Stagecoach Gas Services LLC...... 1-866-234-7473 Island. By relaying these requests, New York 811 helps protect one of the most vast, congested Sunoco, LLC (24/7 Emergency)...... 1-800-786-2255 and complicated underground infrastructures in the nation. Sunoco, LLC (Chemung)...... 1-607-562-8452 Though New York 811 does not physically mark utility lines or underground facilities, we do relay Sunoco, LLC (Monroe)...... 1-585-537-3722 digging and excavation requests to our member network. This network includes companies that Sunoco Pipeline L.P...... 1-800-786-7440 own or operate underground utility lines in our region, including cable television, natural gas, Texas Eastern Transmission LP/A (Gas)...... 1-800-231-7794 electric, water, sewer and telecommunications companies. Texas Eastern Transmission LP (Liquids)...... 1-800-858-5253 We also devote significant time and resources to promoting safe digging through presentations, TC Energy / Columbia Gas Transmission LLC...... 1-800-835-7191 special events, partnerships, and public education and outreach. Twin Tier Pipeline System...... 1-866-234-7473 For general information about New York 811, call 1-800-524-7603. Wyckoff Gas Storage Company, LLC...... 1-800-290-4572

______

Note: The above numbers are for emergency situations. NEW YORK NOTIFICATION NOTIFICATIONS Additional pipeline operators may exist in your area. TICKETS STATE LAWS & PROVISIONS EXEMPTIONS ACCEPTED Visit the National Pipeline Mapping System at www.npms.phmsa.dot.gov for companies not listed above. Dig Safely New York 800-962-7962 Website: www.digsafelynewyork.com Hours: 24 hours, 365 days e Advance Notice: 2 to 10 working days (excluding day of call) e e ONE-CALL SYSTEM PHONE NUMBER Marks Valid: 10 working days

Law Link: y e Dig Safely New York...... 1-800-962-7962 http://primis.phmsa.dot.gov/comm/DamagePreventionSummary.htm X olerance Zone FA Online Mobile Statewide Coverage Civil Penalties Emergency Claus Mandatory Membership Excavator Permits Issued Mandatory Premarks Positive Respons New York 811...... 1-800-272-4480 New York 811 800-272-4480 Hand Dig Claus Damage Reporting DO T Homeowner Railroad Agricultur Dept h Damage Design Emergenc Overhead Large Projects T National One-Call Referral Number...... 1-888-258-0808 Website: www.newyork-811.com Hours: 24 hours, 7 days N Y N N Y Y Y N N Y Y N N Y N N N Y Y Y N Y 24" National One-Call Dialing Number...... 811 Advance Notice: 2 business days (excluding day of call) Marks Valid: 10 working days Law Link: http://primis.phmsa.dot.gov/comm/DamagePreventionSummary.htm

©2021 Paradigm Liaison Services, LLC. All Rights Reserved. Table of Contents

Sponsor Listing...... 1 Overview...... 2 Hazardous Liquids Material Data Sheet...... 4 Highly Volatile Liquids Material Data Sheet...... 5 Natural Gas Material Data Sheet...... 6 Emergency Response Guidebook...... 7 Buckeye Partners, L.P...... 8 Chesapeake Energy...... 11 Corning Natural Gas Corporation...... 13 DTE Energy’s Bluestone Gathering...... 14 Eastern Gas Transmission and Storage...... 17 Empire Pipeline Inc...... 25 Enbridge (U.S.) Inc. / Texas Eastern Transmission LP / Algonquin Gas Transmission LLC...... 27 Enterprise Products Operating LLC...... 28 GenOn Bowline, LLC...... 30 IMTT Pipeline...... 31 Kiantone Pipeline Corp...... 33 Linde...... 34 National Fuel Gas Supply Corporation...... 36 New York State Electric & Gas Corporation...... 38 Repsol...... 40 Rochester Gas and Electric Corporation...... 42 Stagecoach Gas Services LLC...... 44 Sunoco, LLC...... 46 Sunoco Pipeline L.P...... 47 TC Energy / Columbia Gas Transmission LLC...... 48 Wyckoff Gas Storage Company, LLC...... 50 Emergency Response...... 52 NENA Pipeline Emergency Operations - Call Intake Checklist...... 54 Pipelines In Our Community / Pipeline Markers / Call Before You Dig...... 55 Signs Of A Pipeline Release / What To Do If A Leak Occurs / Pipeline Emergency...... 56 High Consequence Areas Identification / Identified Sites...... 57 Maintaining Safety and Integrity of Pipelines / How You Can Help Keep Pipelines Safe / NPMS / Training Center...... 58 Pipeline Damage Reporting Law / Websites...... 59 About Paradigm...... 60 To: ALL EMERGENCY OFFICIALS From: Paradigm Liaison Services, LLC Re: Pipeline Emergency Response Planning Information

This material is provided to your department as a reference to pipelines that operate in your state in case you are called upon to respond to a pipeline emergency.

For more information on these pipeline companies, please contact each company directly. You will find contact information for each company represented throughout the material.

This information only represents the pipeline and/or gas companies who work with our organization to provide training and communication to Emergency Response agencies such as yours. There may be additional pipeline operators in your area that are not represented in this document.

For information and mapping on other Transmission Pipeline Operators please visit the National Pipeline Mapping System (NPMS) at: https://www.npms.phmsa.dot.gov.

For information on other Gas and Utility Operators please contact your appropriate state commission office.

Further product-specific information may be found in the US Department of Transportation (DOT) Emergency Response Guidebook for First Responders.

The Guidebook is available at: https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/2021-01/ERG2020-WEB.pdf.

PO Box 9123 Wichita, KS 67277 877.477.1162 pdigm.com Pipeline Emergency Response PLANNING INFORMATION

ON BEHALF OF: Algonquin Gas Transmission LLC Arlington Storage Company Buckeye Partners, L.P. Chesapeake Energy Corning Natural Gas Corporation DTE Energy’s Bluestone Gathering Eastern Gas Transmission and Storage Empire Pipeline Inc. Enbridge (U.S.) Inc. Enterprise Products Operating LLC GenOn Bowline, LLC IMTT Pipeline Kiantone Pipeline Corp. Linde National Fuel Gas Supply Corporation New York State Electric & Gas Corporation Repsol Rochester Gas and Electric Corporation Stagecoach Gas Services LLC Sunoco, LLC Sunoco Pipeline L.P. TC Energy / Columbia Gas Transmission LLC Texas Eastern Transmission LP Twin Tier Pipeline Wyckoff Gas Storage Company, LLC

Note: The enclosed information to assist in emergency response planning is delivered by Paradigm Liaison Services, LLC on behalf of the above sponsoring companies. Visit the National Pipeline Mapping System at https://www.npms.phmsa.dot.gov to determine additional companies operating in your area.

1 NY21 Overview

Pipeline Purpose and Reliability • Critical national infrastructure • Over 2.7 million miles of pipeline provide 65% of our nation’s energy • 20 million barrels of liquid product used daily • 21 trillion cubic feet of natural gas used annually Safety Initiatives • Pipeline location ° Existing right-of-way (ROW) • ROW encroachment prevention ° No permanent structures, trees or deeply rooted plants • Hazard awareness and prevention methods • Pipeline maintenance activities ° Cleaning and inspection of pipeline system Product Hazards and Characteristics Petroleum (flow rate can be hundreds of thousands of gallons per hour) • Flammable range may be found anywhere within the hot zone • H2S can be a by-product of crude oil Type 1 Products Flash Point Ignition Temperature Gasoline - 45 °F 600 °F Jet Fuel 100 °F 410 °F Kerosene 120 °F 425 °F Diesel Fuel 155 °F varies Crude Oil 25 °F varies Natural Gas (flow rate can be hundreds of thousands of cubic feet per hour) • Flammable range may be found anywhere within the hot zone • Rises and dissipates relatively quickly • H2S can be a by-product of natural gas – PPM = PARTS PER MILLION ° 0.02 PPM Odor threshold ° 10.0 PPM Eye irritation ° 100 PPM Headache, dizziness, coughing, vomiting ° 200-300 PPM Respiratory inflammation within 1 hour of exposure ° 500-700 PPM Loss of consciousness/possible death in 30-60 min. ° 700-900 PPM Rapid loss of consciousness; death possible ° Over 1000 PPM Unconsciousness in seconds; death in minutes • Incomplete combustion of natural gas may release carbon monoxide • Storage facilities may be present around populated areas/can be depleted production facilities or underground caverns • Gas travel may be outside the containment vessel along the natural cavern between the pipe and soil Propane, Butane and Other Similar Products • Flammable range may be found anywhere within the hot zone • Products cool rapidly to sub-zero temperatures once outside the containment vessel • Vapor clouds may be white or clear Type 3 Products Flash Point Ignition Temperature Propane - 150 °F 920-1120 °F Butane - 60 °F 725-850 °F Line Pressure Hazards • Transmission pipelines – steel (high pressure: average 800-1200psi) • Local gas pipeline transmission – steel (high pressure: average 200-1000psi) • Local gas mains and services – steel and/or plastic (low to medium pressure) ° Mains: up to 300psi ° Service lines: up to regulator - Average 30-45psi and below - Can be up to 60-100psi in some areas • At regulator into dwelling: ounces of pressure

2 NY21 Overview

Leak Recognition and Response • Sight, sound, smell – indicators vary depending on product • Diesel engines – fluctuating RPMs • Black, dark brown or clear liquids/dirt blowing into air/peculiar odors/dead insects around gas line/dead vegetation • Rainbow sheen on the water/mud or water bubbling up/frozen area on ground/frozen area around gas meter • Any sign, gut feeling or hunch should be respected and taken seriously • Take appropriate safety actions ASAP High Consequence Area (HCA) Regulation • Defined by pipeline regulations 192 and 195 • Requires specialized communication and planning between responders and pipeline/gas personnel • May necessitate detailed information from local response agencies to identify HCAs in area Emergency Response Basics • Always follow pipeline/gas company recommendations – pipeline representatives may need escort to incident site • Advance preparation ° Get to know your pipeline operators/tour their facilities if possible ° Participate in their field exercises/request on-site training where available ° Develop response plans and practice • Planning partners ° Pipeline & local gas companies ° Police – local/state/sheriff ° Fire companies/HAZMAT/ambulance/hospitals/Red Cross ° LEPC/EMA/public officials ° Environmental management/Department of Natural Resources ° Army Corps of Engineers/other military officials ° Other utilities • Risk considerations ° Type/volume/pressure/location/geography of product ° Environmental factors – wind, fog, temperature, humidity ° Other utility emergencies • Incident response ° Always approach from upwind/park vehicle a safe distance away/if vehicle stalls – DO NOT attempt to restart ° Gather information/establish incident command/identify command structure ° Initiate communications with pipeline/gas company representative ASAP ° Control/deny entry: vehicle, boat, train, aircraft, foot traffic, media – refer all media questions to pipeline/gas reps • Extinguish fires only ° To aid in rescue or evacuation ° To protect exposures ° When controllable amounts of vapor or liquid present • Incident notification – pipeline control center or local gas company number on warning marker ° In Pipeline Emergency Response Planning Information Manual ° Emergency contact list in Program Guide ° Call immediately/provide detailed incident information • Pipeline security – assist by noting activity on pipeline/gas facilities ° Report abnormal activities around facilities - Suspicious excavation/abandoned vehicles/non-company personnel/non-company vehicles - Freshly disturbed soil/perimeter abnormalities One-Call • One-Call centers are not responsible for marking lines • Each state has different One-Call laws. Familiarize yourself with the state you are working in • Not all states require facility owners to be members of a One-Call • You may have to contact some facility owners on your own if they are not One-Call members • In some states, homeowners must call before they dig just like professional excavators

3 NY21 Hazardous Liquids Material Data Sheet

POTENTIAL HAZARDS FIRE OR EXPLOSION HEALTH PROTECTIVE CLOTHING • HIGHLY FLAMMABLE: Will be easily • Inhalation or contact with material may • Wear positive pressure self-contained ignited by heat, sparks or flames. irritate or burn skin and eyes. breathing apparatus (SCBA). • Vapors may form explosive mixtures with • Fire may produce irritating, corrosive and/ • Structural firefighters’ protective clothing air. or toxic gases. will only provide limited protection. • Vapors may travel to source of ignition and • Vapors may cause dizziness or suffocation. flash back. • Runoff from fire control or dilution water EVACUATION • Most vapors are heavier than air. They will may cause pollution. Large Spill spread along ground and collect in low • Consider initial downwind evacuation for at or confined areas (sewers, basements, PUBLIC SAFETY least 300 meters (1000 feet). tanks). • CALL Emergency Response Telephone Fire • Vapor explosion hazard indoors, outdoors Number on Shipping Paper first. If • If tank, rail car or tank truck is involved or in sewers. Shipping Paper not available appropriate in a fire, ISOLATE for 800 meters (1/2 • Those substances designated with a “P” telephone numbers can be found in the mile) in all directions; also, consider initial may polymerize explosively when heated Emergency Response Guidebook. evacuation for 800 meters (1/2 mile) in all or involved in a fire. • As an immediate precautionary measure, directions. • Runoff to sewer may create fire or isolate spill or leak area for at least 50 explosion hazard. meters (150 feet) in all directions. • Containers may explode when heated. • Keep unauthorized personnel away. • Many liquids are lighter than water. • Stay upwind. • Substance may be transported hot. • Keep out of low areas. • If molten aluminum is involved, refer to • Ventilate closed spaces before entering. GUIDE 169.

EMERGENCY RESPONSE FIRE • Use water spray or fog; do not use straight FIRST AID CAUTION: All these products have a very streams. • Move victim to fresh air. low flash point: Use of water spray when • Move containers from fire area if you can • Call 911 or emergency medical service. fighting fire may be inefficient. do it without risk. • Give artificial respiration if victim is not CAUTION: For mixtures containing breathing. alcohol or polar solvent, alcohol-resistant Fire involving Tanks or Car/Trailer Loads • Administer oxygen if breathing is difficult. foam may be more effective. • Fight fire from maximum distance or • Remove and isolate contaminated clothing Small Fire use unmanned hose holders or monitor and shoes. • Dry chemical, CO2, water spray or regular nozzles. • In case of contact with substance, foam. • Cool containers with flooding quantities of immediately flush skin or eyes with running Large Fire water until well after fire is out. water for at least 20 minutes. • Water spray, fog or regular foam. • Withdraw immediately in case of rising • Wash skin with soap and water. sound from venting safety devices or • In case of burns, immediately cool affected discoloration of tank. skin for as long as possible with cold water. PRODUCT: Crude Oil • ALWAYS stay away from tanks engulfed in Do not remove clothing if adhering to skin. DOT GUIDEBOOK ID #: GUIDE #: fire. • Keep victim warm and quiet. 1267 128 • For massive fire, use unmanned hose • Ensure that medical personnel are aware ______holders or monitor nozzles; if this is of the material(s) involved and take PRODUCT: Diesel Fuel impossible, withdraw from area and let fire precautions to protect themselves. DOT GUIDEBOOK ID #: GUIDE #: burn. 1202 128 ______SPILL OR LEAK PRODUCT: Jet Fuel • ELIMINATE all ignition sources (no DOT GUIDEBOOK ID #: GUIDE #: smoking, flares, sparks or flames in 1863 128 immediate area). ______• All equipment used when handling the product must be grounded. PRODUCT: Gasoline DOT GUIDEBOOK ID #: GUIDE #: • Do not touch or walk through spilled 1203 128 material. ______• Stop leak if you can do it without risk. • Prevent entry into waterways, sewers, Refer to the Emergency Response basements or confined areas. Guidebook for additional products not • A vapor suppressing foam may be used to listed. reduce vapors. • Absorb or cover with dry earth, sand or other non-combustible material and transfer to containers. • Use clean non-sparking tools to collect absorbed material.

4 NY21 Highly Volatile Liquids Material Data Sheet

POTENTIAL HAZARDS FIRE OR EXPLOSION HEALTH or confined areas (sewers, basements, • EXTREMELY FLAMMABLE.. • Vapors may cause dizziness or tanks). • Will be easily ignited by heat, sparks or asphyxiation without warning. • Keep out of low areas. flames. • Some may be irritating if inhaled at high • Will form explosive mixtures with air. concentrations. PROTECTIVE CLOTHING • Vapors from liquefied gas are initially • Contact with gas or liquefied gas may • Wear positive pressure self-contained heavier than air and spread along ground. cause burns, severe injury and/or frostbite. breathing apparatus (SCBA). CAUTION: Hydrogen (UN1049), • Fire may produce irritating and/or toxic • Structural firefighters’ protective clothing Deuterium (UN1957), Hydrogen, gases. will only provide limited protection. refrigerated liquid (UN1966) and • Always wear thermal protective clothing Methane (UN1971) are lighter than air PUBLIC SAFETY when handling refrigerated/cryogenic and will rise. Hydrogen and Deuterium • CALL Emergency Response Telephone liquids. fires are difficult to detect since they Number on Shipping Paper first. If burn with an invisible flame. Use an Shipping Paper not available appropriate EVACUATION alternate method of detection (thermal telephone numbers can be found in the Large Spill camera, broom handle, etc.) Emergency Response Guidebook. • Consider initial downwind evacuation for at • Vapors may travel to source of ignition and • As an immediate precautionary measure, least 800 meters (1/2 mile). flash back. isolate spill or leak area for at least 100 Fire • Cylinders exposed to fire may vent and meters (330 feet) in all directions. • If tank, rail car or tank truck is involved release flammable gas through pressure • Keep unauthorized personnel away. in a fire, ISOLATE for 1600 meters (1 relief devices. • Stay upwind. mile) in all directions; also, consider initial • Containers may explode when heated. • Many gases are heavier than air and will evacuation for 1600 meters (1 mile) in all • Ruptured cylinders may rocket. spread along ground and collect in low directions.

EMERGENCY RESPONSE FIRE Large Fire • Prevent spreading of vapors through • DO NOT EXTINGUISH A LEAKING GAS • Water spray or fog. sewers, ventilation systems and confined FIRE UNLESS LEAK CAN BE STOPPED. • Move containers from fire area if you can areas. CAUTION: Hydrogen (UN1049), do it without risk. • Isolate area until gas has dispersed. Deuterium (UN1957) and Hydrogen, CAUTION: When in contact with refrigerated liquid (UN1966) burn with Fire involving Tanks refrigerated/cryogenic liquids, many an invisible flame. Hydrogen and • Fight fire from maximum distance or materials become brittle and are likely Methane mixture, compressed (UN2034) use unmanned hose holders or monitor to break without warning. may burn with an invisible flame. nozzles. Small Fire • Cool containers with flooding quantities of FIRST AID • Dry chemical or CO2. water until well after fire is out. • Move victim to fresh air. • Do not direct water at source of leak or • Call 911 or emergency medical service. safety devices; icing may occur. • Give artificial respiration if victim is not • Withdraw immediately in case of rising breathing. sound from venting safety devices or • Administer oxygen if breathing is difficult. PRODUCT: Propane DOT GUIDEBOOK ID #: GUIDE #: discoloration of tank. • Remove and isolate contaminated clothing 1075 115 • ALWAYS stay away from tanks engulfed in and shoes. ______fire. • Clothing frozen to the skin should be • For massive fire, use unmanned hose thawed before being removed. PRODUCT: Butane DOT GUIDEBOOK ID #: GUIDE #: holders or monitor nozzles; if this is • In case of contact with liquefied gas, thaw 1075 115 impossible, withdraw from area and let fire frosted parts with lukewarm water. ______• In case of burns, immediately cool affected SPILL OR LEAK skin for as long as possible with cold water. PRODUCT: Ethane DOT GUIDEBOOK ID #: GUIDE #: • ELIMINATE all ignition sources (no Do not remove clothing if adhering to skin. 1035 115 smoking, flares, sparks or flames in • Keep victim warm and quiet. ______immediate area). • Ensure that medical personnel are aware • All equipment used when handling the of the material(s) involved and take PRODUCT: Propylene product must be grounded. DOT GUIDEBOOK ID #: GUIDE #: precautions to protect themselves. 1075/1077 115 • Do not touch or walk through spilled ______material. • Stop leak if you can do it without risk. PRODUCT: Natural Gas Liquids • If possible, turn leaking containers so that DOT GUIDEBOOK ID #: GUIDE #: 1972 115 gas escapes rather than liquid. ______• Use water spray to reduce vapors or divert vapor cloud drift. Avoid allowing water Refer to the Emergency Response runoff to contact spilled material. Guidebook for additional products not • Do not direct water at spill or source of listed. leak.

5 NY21 Natural Gas Material Data Sheet

POTENTIAL HAZARDS FIRE OR EXPLOSION HEALTH or confined areas (sewers, basements, • EXTREMELY FLAMMABLE. • Vapors may cause dizziness or tanks). • Will be easily ignited by heat, sparks or asphyxiation without warning. • Keep out of low areas. flames. • Some may be irritating if inhaled at high • Will form explosive mixtures with air. concentrations. PROTECTIVE CLOTHING • Vapors from liquefied gas are initially • Contact with gas or liquefied gas may • Wear positive pressure self-contained heavier than air and spread along ground. cause burns, severe injury and/or frostbite. breathing apparatus (SCBA). CAUTION: Hydrogen (UN1049), • Fire may produce irritating and/or toxic • Structural firefighters’ protective clothing Deuterium (UN1957), Hydrogen, gases. will only provide limited protection. refrigerated liquid (UN1966) and • Always wear thermal protective clothing Methane (UN1971) are lighter than air PUBLIC SAFETY when handling refrigerated/cryogenic and will rise. Hydrogen and Deuterium • CALL Emergency Response Telephone liquids. fires are difficult to detect since they Number on Shipping Paper first. If burn with an invisible flame. Use an Shipping Paper not available appropriate EVACUATION alternate method of detection (thermal telephone numbers can be found in the Large Spill camera, broom handle, etc.) Emergency Response Guidebook. • Consider initial downwind evacuation for at • Vapors may travel to source of ignition and • As an immediate precautionary measure, least 800 meters (1/2 mile). flash back. isolate spill or leak area for at least 100 Fire • Cylinders exposed to fire may vent and meters (330 feet) in all directions. • If tank, rail car or tank truck is involved release flammable gas through pressure • Keep unauthorized personnel away. in a fire, ISOLATE for 1600 meters (1 relief devices. • Stay upwind. mile) in all directions; also, consider initial • Containers may explode when heated. • Many gases are heavier than air and will evacuation for 1600 meters (1 mile) in all • Ruptured cylinders may rocket. spread along ground and collect in low directions.

EMERGENCY RESPONSE FIRE Large Fire • Isolate area until gas has dispersed. • DO NOT EXTINGUISH A LEAKING GAS • Water spray or fog. CAUTION: When in contact with FIRE UNLESS LEAK CAN BE STOPPED. • Move containers from fire area if you can refrigerated/cryogenic liquids, many CAUTION: Hydrogen (UN1049), do it without risk. materials become brittle and are likely Deuterium (UN1957) and Hydrogen, to break without warning. refrigerated liquid (UN1966) burn with an Fire involving Tanks invisible flame. Hydrogen and Methane • Fight fire from maximum distance or use FIRST AID mixture, compressed (UN2034) may burn unmanned hose holders or monitor nozzles. • Move victim to fresh air. with an invisible flame. • Cool containers with flooding quantities of • Call 911 or emergency medical service. Small Fire water until well after fire is out. • Give artificial respiration if victim is not • Dry chemical or CO2. • Do not direct water at source of leak or breathing. safety devices; icing may occur. • Administer oxygen if breathing is difficult. • Withdraw immediately in case of rising • Remove and isolate contaminated clothing sound from venting safety devices or and shoes. DOT GUIDEBOOK ID #: GUIDE #: discoloration of tank. • Clothing frozen to the skin should be 1971 115 • ALWAYS stay away from tanks engulfed in thawed before being removed. fire. • In case of contact with liquefied gas, thaw CHEMICAL NAMES: • For massive fire, use unmanned hose frosted parts with lukewarm water. • Natural Gas holders or monitor nozzles; if this is • In case of burns, immediately cool affected • Methane impossible, withdraw from area and let fire skin for as long as possible with cold water. • Marsh Gas burn. Do not remove clothing if adhering to skin. • Well Head Gas SPILL OR LEAK • Keep victim warm and quiet. • Fuel Gas • ELIMINATE all ignition sources (no • Ensure that medical personnel are aware • Lease Gas smoking, flares, sparks or flames in of the material(s) involved and take • Sour Gas* immediate area). precautions to protect themselves. ______• All equipment used when handling the product must be grounded. CHEMICAL FAMILY: • Do not touch or walk through spilled Petroleum Hydrocarbon Mix: Aliphatic material. Hydrocarbons (Alkanes), Aromatic Hydrocarbons, Inorganic Compounds • Stop leak if you can do it without risk. • If possible, turn leaking containers so that ______gas escapes rather than liquid. COMPONENTS: • Use water spray to reduce vapors or divert Methane, Iso-Hexane, Ethane, vapor cloud drift. Avoid allowing water Heptanes, Propane, Hydrogen Sulfide*, runoff to contact spilled material. (In “Sour” Gas), Iso-Butane, Carbon, • Do not direct water at spill or source of Dioxide, n-Butane, Nitrogen, Pentane leak. Benzene, Hexane, Octanes • Prevent spreading of vapors through sewers, ventilation systems and confined areas. 6 NY21 ...... Emergency Response Guidebook Product Information

Product INFORMATION

The Emergency Response Guidebook is available at: https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/2021-01/ERG2020-WEB.pdf

This app is only available on the App Store for iOS devices.

7 NY21 Buckeye Partners, L.P.

Website: www.buckeye.com

NYC Area Upstate NY Emily Litwa Chris Scheid 750 Cliff Road 5002 Buckeye Rd. Port Reading, NJ 07064 Emmaus, PA 18049 Phone: (732) 692-5243 Phone: (484) 232-4454

ABOUT BUCKEYE PARTNERS, L.P. COMMITMENT TO HEALTH, SAFETY, AND THE ENVIRONMENT EMERGENCY CONTACT: Buckeye Partners, L.P. (Buckeye) 1-800-331-4115 provides mid-stream energy logistics Buckeye is committed to preventing services. Buckeye owns and operates hazards to the public, to the PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: one of the nation’s largest independent environment, and to Buckeye’s facilities. Diesel Fuel 1202/1993 128 petroleum products common carrier Buckeye utilizes various programs Fuel Oil 1202/1993 128 pipeline networks providing refiners, to ensure the safety of its pipelines. Gasoline 1203 128 wholesalers, marketers, airlines, Our control centers operate 24 hours Jet Fuel 1223 128 railroads, and other commercial end- a day, 7 days a week monitoring Kerosene 1223 128 users with dependable, all-weather our pipeline leak detection system. transportation of liquid petroleum Our Integrity Management Program NEW YORK products through approximately 6,000 consists of corrosion control, risk COUNTIES OF OPERATION: miles of pipelines. Buckeye transports engineering, geographic information liquid petroleum products by pipeline systems, and pipeline inspection. Broome Oneida principally in the Northeastern and We also perform pipeline patrols and Cayuga Onondaga upper Midwestern states. Buckeye various other inspections. Our Public Cortland Ontario also operates and maintains pipelines Awareness Program is designed to Erie Oswego it does not own, primarily in the Gulf establish communications and provide Genesee Queens Coast region, under contracts with information necessary to help the Kings Richmond major oil and petrochemical companies. public understand that pipelines are Livingston Seneca The combination of experienced and the major transportation system for Madison Tioga responsive professional staff, technical petroleum products and natural gas Monroe Tompkins expertise, and modern transportation in the United States, how pipelines Nassau facilities has earned Buckeye a function, and the public’s responsibilities ______reputation for providing high-quality, to help prevent damage to pipelines. Changes may occur. Contact the operator to discuss their pipeline systems and areas of safe, reliable, and efficient pipeline Accordingly, heightened awareness and operation. transportation services. a better understanding by the public of Buckeye’s pipeline operations will In addition to pipeline transportation supplement and enhance our current services, Buckeye provides terminalling, maintenance, operations, and safety • Public Safety / Evacuation storage, and liquid petroleum product policies and procedures. For more • Responder Safety distribution services. Buckeye owns information about these programs, • Traffic Control more than 115 liquid petroleum products please visit Buckeye’s website • Vapor Suppression terminals with an aggregate storage listed above or call Buckeye’s non- • Site Security capacity of over 118 million barrels, and emergency Public Education number • Firefighting markets liquid petroleum products in at 866-432-4960. • Product Containment certain regions served by its pipeline and terminal operations. Buckeye’s Federal regulations require specific EMERGENCY RESPONSE: flagship marine terminal in the Bahamas, qualifications to operate pipeline Buckeye Bahamas Hub, is one of the Since pipelines are the safest and equipment; therefore, Buckeye largest crude oil and petroleum products most efficient method of transporting employees will perform these duties. storage facilities in the world, serving the petroleum products, pipeline incidents DO NOT attempt to operate any pipeline international markets as a premier global are rare. Buckeye appreciates the hard equipment, such as valves, because logistics hub. work and effort of the many emergency doing so could make the situation worse. responders that may be involved in To learn more about Buckeye, log on Additional information on how to helping us return the community to to www.buckeye.com. To view the respond to incidents involving pipelines normal in the event of an incident. In approximate location of pipelines in is available by contacting Buckeye or an emergency, Buckeye may utilize your area, visit the National Pipeline by obtaining training materials from the Incident Command System during Mapping System at the National Association of State a response to a pipeline incident. The www.npms.phmsa.dot.gov. For Fire Marshals’ sponsored Pipeline following are examples of critical tasks general information about pipelines, visit Emergencies Program. This training would need to be considered during a www.pipeline101.com. can be found at pipeline release: https://nasfm-training.org/pipeline/.

8 NY21 Buckeye Partners, L.P.

BUCKEYE’S RESPONSE IN AN nonexistent, it is critical that the operator EMERGENCY inspects the pipeline. A minor scratch, scrape, gouge, or dent to the pipeline Buckeye is engaged in constant activity or coating has the potential to cause a to maintain safe pipeline operations. safety issue in the future. Also, if you In the event of a pipeline release, see suspicious activity on or near the Buckeye will take the following steps pipeline right of way, immediately notify to ensure public safety and protect the your local law enforcement agency. environment: ACTIVITY ON THE RIGHT OF WAY Lastly, if you see power lines down on • Shut down the pipeline or near Buckeye’s pipeline right of way, Always be sure to call 811 before any • Close valves to isolate the problem immediately call Buckeye’s emergency digging activities occur. Accidental • Identify hazardous areas damage caused by excavation, number listed on this page. Electricity • Dispatch personnel to the scene construction, farming activities, and discharging to the ground can damage • Excavate and repair the damaged homeowner projects is one of the buried pipelines. pipeline greatest threats to pipeline safety. For • Work with emergency responders and more information on safe digging, see the public in the affected area. www.call811.com. If you hit a pipeline, Buckeye’s emergency response plan is you must report it to the pipeline available upon request. operator. Even if damage looks minor or

9 NY21 Buckeye Partners, L.P.

10 NY21 Chesapeake Energy

Chesapeake Energy Corporation P.O. Box 18496 Oklahoma City, OK 73154-0496

ABOUT NATURAL GAS AND and other abnormalities using internal PETROLEUM PRODUCT PIPELINES methods and external tools. In addition, EMERGENCY CONTACT: we identify our pipelines with prominent 1-888-460-0003 Pipelines are the safest and most markers along rights-of-way and at efficient method to transport natural gas all road crossings. These important PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: and petroleum products to mar­ket. This safety signs display the product being Natural Gas 1971 115 ever-expanding infrastruc­ture fills a vital transported along with our name and 24- public need by transporting natural gas hour emergency number, 888-460-0003. NEW YORK and petroleum products to fuel electric Markers are NOT, however, intended COUNTIES OF OPERATION: generation plants, power vehicles to show the exact location, depth or and increase U.S. energy security. number of pipe­lines located within the Chemung Steuben Natural gas and petroleum drilling and right-of-way. ______production operations in New York Changes may occur. Contact the operator to generate millions of dollars in revenue Before any activity involving excavation discuss their pipeline systems and areas of operation. and taxable income. or earth movement takes place, New York law requires the excavator to call To ensure maximum safety, natural gas 811 or the New York one-call hotline at and petroleum product pipelines are 800-962-7962 at least 48 hours prior to regulated at both the federal and state digging. level by a number of agencies including the Pipeline and Hazardous Materials If while digging you strike a Chesapeake Safety Administra­tion (PHMSA) of the pipeline or facility, you should U.S. Department of Transportation stop immedi­ately and contact the (USDOT) and the New York Public Chesapeake Operations Center at Service Commission. 888-460-0003. It is extremely important that we inspect the pipeline for potential PIPELINE SAFETY damage. Even minor or undetected scratches, scrapes, gouges, dents or Pipelines have a proven safety record creases to the pipeline or its coating with more than 2 million miles of could result in future safety problems. natural gas and petroleum product Counties with Regulated Pipeline pipelines in the U.S. Chesapeake Counties with Non-Regulated Pipeline HOW TO RECOGNIZE A GAS Energy Corporation meets or exceeds PIPELINE LEAK regulatory safety requirements, in many cases designing, installing and Although pipeline leaks are uncommon, maintaining our pipelines to more it is important to be able to recognize the stringent standards than required by the proper warning signs. federal or state governments. You should look for: After the pipelines have been installed, • Dirt being blown or appearing to be we conduct periodic ground or aerial thrown into the air inspections of our pipeline rights-of- way, narrow strips of land leased and • Water bubbling or being blown into NEW YORK ONE CALL: reserved for the pipeline, to locate the air at a pond, creek, river or other digsafelynewyork.com leaks, encroachments, excavation area activities or other unusual threats. We 800-962-7962 also routinely monitor for corrosion Continued on next page

11 NY21 Chesapeake Energy

• Fire coming from the ground or EMERGENCY RESPONSE appear­ing to burn above it Though rare, pipeline failures can occur. • Dead or dying vegetation on or near Hazards associated with pipeline failure a right-of-way in an otherwise green include line rupture, fire, blowing gas, area ex­plosion and, if gas is present in a confined space, possible asphyxiation. • An abnormal dry or frozen spot on a right-of-way Chesapeake has an established emergency response plan and our You can also detect a natural gas leak pipeline technicians are prepared to by listening for a roaring, blowing or 24-HOUR EMERGENCY handle emergencies should one arise. hissing sound or the presence of an PHONE NUMBER: We work closely with local emergency unusual gas or petroleum odor. responders to provide education about Chesapeake Operations Center our pipeline operations and how to 888-460-0003 If you suspect a gas pipeline leak, respond in the unlikely event of an you should: emergency. • Turn off and abandon any motorized equipment you may be operating. In the event of a pipeline emergency, NEW YORK ONE CALL: our personnel will respond digsafelynewyork.com • Evacuate the area quickly and immediately and: 800-962-7962 cautiously. • Locate the site of the emergency and • Move to higher ground and upwind if stop or reduce gas flow to the area. possible. • Work with the appropriate public • Warn others nearby to clear the area. safety officials. • Call your local fire or police • Repair the facility and restore service department or 911 and the pipeline to affected customers as soon as operator once you have reached possible. a safe location. Chesapeake’s Operation Center is available 24 • Fully investigate the cause of the hours a day, seven days a week at incident. 888-460-0003. • DO NOT use open flames or anything that could ignite a spark (cell phones, flashlights, motor vehicles, tools, etc.). • DO NOT attempt to operate pipeline valves. Wait for a trained technician.

ABOUT CHESAPEAKE Chesapeake’s operations are focused on discovering and developing its large and geographically diverse resource base of unconventional oil and natural PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: gas assets onshore in the United States. The company’s focus on financial Natural Gas 1971 115 discipline and profitable and efficient growth from captured resources includes balancing capital expenditures with cash flow from operations, reducing operational risk and complexity, promoting a culture of safety and integrity, and Chesapeake Energy Corporation being a great business. Chesapeake has leading positions in top U.S. oil and P.O. Box 18496 natural gas plays from South Texas to Pennsylvania. Oklahoma City, OK 73154-0496 Chesapeake operates approximately 51 miles of gas gathering pipelines in New York, 6.5 miles of which are federally regulated. These low pressure pipelines range in diameter from 2” to 6” and have associated valve sites, compressor stations and delivery stations.

12 NY21 Corning Natural Gas Corporation

330 West Wiiliam Street Corning, NY 14830 Phone: (800) 834-2134 Website: www.corninggas.com

Corning Natural Gas Corporation is a local gas distribution company that provides natural gas, transportation, storage and other unbundled energy services. Our service EMERGENCY CONTACT: territory, encompassing an area of about 700 square miles, is located in the Finger 1-800-834-2134 Lakes area of the Southern Tier of New York State, serving 21 municipalities with 432 PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: miles of pipeline through 15,000 meters. The company provides gas delivery services Natural Gas 1971 115 to NYSEG in Elmira N.Y., the town of Virgil N.Y. and to the village of Bath N.Y. The mission of Corning Natural Gas Corporation is to maximize customer satisfaction NEW YORK by providing competitively priced energy services safely, reliably and efficiently. COUNTIES OF OPERATION: Our actions are guided by the following principles: Chemung Steuben • That each customer is a valued and respected individual Cortland • That the safety of our customers, employees and the general public must always ______Changes may occur. Contact the operator to come first discuss their pipeline systems and areas of • That we provide improving value to our customers and shareholders through operation. innovation and creativity in our jobs, our products and the services we provide • That we take responsibility and ownership in the performance of our duties • That we create a culture to stimulate excellence by all employees • That we continue to be active in our community's growth and changes See the map below for Corning Natural Gas Corporation service territory.

Town of Urbana

Village of Hammondsport

DTI Town of Virgil Cortland County NY

COR

TLAND

Village of Bath DTI - SOUT

H

VI

R

G

I L R

D.

NY RTE 392

NY RTE 392 . Bath Station CH ST CHUR Bath Gas, Elec., & Water, Co. GREEK PEAK

Town of Bath

Village of Savona

Town of Campbell Campbell

0 4ml 2ml Town of Hornby 1ml 3ml Town of Cameron Town of Thurston East Campbell

01in.

TL.#15 Columbia Gas Trans. . Coopers Plains Village of Painted Columbia Gas Trans. Post Town of Corning

Gang Mills

CNG 26" LINE LN31 Steuben Co

Riverside City of Corning Corning Incorporated Chemung Co. Dike Station

Town of Rathbone Town of Addison Town of Erwin East Corning South Corning

TL.#11 Erwin Village of Addison

City of Elmira

South Addison Presho

West Caton

Consolidated Gas Sup. Caton Freeman CNG 26" LINE TL379 Southport Consolidated Gas Sup. TL.#5 Town of Woodhull Town of Lindley Town of Caton Pine City Town of Tuscarora TL.#6 TL.#7 Town of Southport

Webb Mills TL.#4

Seeley Creek Steuben Co. Nelson Station TL.#2 & 3 Chemung Co. CNG 20" LINE LN41 NEW YORK Tioga Co. PENNSYLVANIA Bradford Co.

13 NY21 DTE Energy’s Bluestone Gathering

One Energy Plaza Detroit, MI 48226

AN IMPORTANT MESSAGE ABOUT DTE ENERGY NATURAL GAS PIPELINES EMERGENCY CONTACT: 1-800-363-9541 (Toll Free) or DTE Energy’s Bluestone Gathering system includes 11.3 miles of natural gas 1-313-235-1026 gathering pipeline in the State of New York that traverses the Town of Sanford, Broome County, New York. DTE Energy’s Bluestone Gathering is committed to PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: providing reliable, quality service to our customers – while making safety a priority. Natural Gas 1971 115 DTE Energy diligently monitors its network of underground pipelines that carry clean NEW YORK burning natural gas from production to the interconnect at the Millennium pipeline. COUNTIES OF OPERATION: These pipelines help fuel our economy and way of life. Our trained employees inspect gas delivery systems, both by air and land, to look for evidence of a pipeline leak or Broome damage. ______Natural gas pipelines are very safe. In fact, the U.S. Department of Transportation Changes may occur. Contact the operator to discuss their pipeline systems and areas of records show that pipelines consistently have the highest safety record among all operation. major transportation systems. If you are among the many people who live or work near a natural gas pipeline, we need your cooperation to help ensure the safety of our pipeline system and your neighborhood. Please read the information provided so that you can become familiar with our pipelines and emergency processes. Thank you. Sincerely, DTE Energy’s Bluestone Gathering

GUIDELINES FOR RESPONDING • Coordinate with DTE Energy’s marked by above-ground markers, but TO AN EMERGENCY AT A DTE Bluestone Gathering personnel in sometimes they are not. DTE Energy’s ENERGY’S BLUESTONE GATHERING effecting a safe return to service of Bluestone Gathering uses these markers FACILITY our pipeline facilities. to indicate approximate, but not exact, locations of pipelines. DTE Energy’s Bluestone Gathering has WHAT NOT TO DO Please remember . . . before you break 11.3 miles of underground pipeline as ground, New York law requires that well as above ground pipeline facilities in • DO NOT attempt to extinguish a fire you call 811 or contact DSNY at least the state of New York. The above ground on any of our pipeline facilities unless three working days in advance to have facilities consist of 1 main line valve, requested to do so by DTE Energy the location of underground pipelines a pipeline receiver and valves, and 1 personnel. marked. measurement and regulating station. • DO NOT attempt to gain access to

any of our fenced and locked facilities. WHAT TO DO • DO NOT attempt to close any of our • Call DTE Energy’s Bluestone valves. Gathering at the telephone number on our pipeline markers (1-800-363- • NEVER attempt to repair any of our 9541) or (1-313-235-1026). damaged pipeline facilities.

• Cordon off the area and begin to DTE Energy’s Bluestone Gathering, evacuate persons a safe distance along with your help, can minimize away. the hazards to persons and property resulting from a leak, fire or explosion. • Direct traffic away from the hazardous area. HOW TO IDENTIFY A PIPELINE • Control or limit secondary fire damage DTE Energy’s Bluestone Gathering has only to property or buildings that are underground pipelines located in Broome not part of the pipeline. County, New York. Buried pipelines are out of sight so it’s easy to forget about them. Sometimes pipelines are generally 14 NY21 DTE Energy’s Bluestone Gathering

Natural gas pipelines will be marked If a pipeline leak or emergency with yellow paint, flags or stakes. You occurs: can also contact DSNY by dialing 800- • Evacuate occupants from the building 962-7962. It’s FAST, It’s Free, and it’s and/or area. Do not use any the LAW. telephones (including cell phones), doorbells, light switches, pagers or WHAT HAPPENS IF A any other electrical equipment. PIPELINE IS DAMAGED? • Avoid all open flames. Do not smoke. Damage to pipelines occurs most Notify DTE Energy if your digging often when people dig near a pipeline • Do not start up or shut down any equipment or tools contact our location. Pipelines can be accidentally machinery, vehicles or equipment in underground pipelines. Minor damage, hit, dented, scraped or gouged. or near the area. such as nicks, scratches, cuts, scrapes, Sometimes, there may not be any dents or gouges, can result in pipeline • Keep people at a safe distance from apparent damage to the pipeline. failure or a major incident in the future the area. if not properly assessed beforehand. When a pipeline is damaged, the supply • Upwind of a leak is the safest place to Contact DTE Energy before back-filling of natural gas could be interrupted. A be. your excavation. damaged pipeline can leak natural gas – possibly causing fires, explosions or • Do not attempt to stop the leak. If the FACTS ABOUT NATURAL GAS asphyxiation. These hazards could also gas is burning –let it burn. Do not be caused by: attempt to extinguish the flame. Natural gas is a safe fuel. It has a very Burning gas will not explode. limited range of flammability. It requires • Extreme natural events such as floods the right mixture of air and natural gas and tornadoes • Call DTE Energy’s pipeline before it will burn – roughly between emergency number, 800-363-9541, • Fire or explosion near a pipeline four percent and fifteen percent natural immediately from an outside phone gas. Natural gas has a very high ignition • Collapsed buildings that break or that is a good distance away from the temperature, about 1100º F. damage gas pipelines leak area. • Water main breaks that weaken Natural gas is naturally odorless. roadways and pavement, damaging PLANNING TO EXCAVATE? Natural gas has no odor or color. gas pipelines Call 811 or contact DSNY first. In New York, DTE Energy adds a • Under or overpressure in the gas harmless chemical to give natural gas If you are planning to excavate, DTE system its distinctive scent. It smells kind of like Energy wants to remind you to dig safely rotten eggs – that helps all of us easily • Equipment failure through four simple steps: detect gas leaks. Please note: Not all • Uncontrolled escaping gas 1. Call 811 or contact DSNY. pipelines carry odorized natural gas. It’s fast. It’s free. It’s the law. Dead vegetation, blowing dirt, hissing or Automated control centers monitor our roaring noises are signs that a natural gas system. Alarms are activated when 2. Wait until marks are present. gas leak could be present. any abnormalities occur in gas pressure, Allow at least three business days flow, or temperature. We quickly for DTE Energy and all other utilities Natural gas is non-toxic and lighter respond to any natural gas emergency. to mark the lines in your designated than air. In large concentrations it will If your digging equipment or tools make work area. displace the air in enclosed spaces contact with the pipeline, stop your and cause suffocation because of the 3. Expose utility lines by hand- excavation and contact the utility lack of oxygen. However, it will rise and digging. company immediately. disperse if released into open air. Before using any power equipment, carefully hand-dig where the utility Possible signs of a gas pipeline leak: CHANGES ON THE PIPELINE lines are marked to expose them. If ROUTE • A blowing or hissing sound you are unable to locate the utility lines, please contact DTE Energy DTE Energy would like to know if there • Dust blowing from a hole in the and wait for assistance. are any changes to how routes along ground the pipeline are being used. Changes 4. Respect the marks. • Continuous bubbling in wet or flooded could include new churches, schools, Stay aware of all underground utility areas hospitals, day-care centers, assisted- line locations, even if you’re not living facilities, campgrounds or other • An odor similar to the smell of rotten working near them. And never drive buildings and outside areas where eggs heavy vehicles or store materials people congregate. over marked utility lines. Remind • Dead or discolored vegetation in an children not to remove the flags and You can help by alerting us to any otherwise green area if a child pullsout the utility flags, do of these identified sites or reporting • Abnormally dry or hardened soil not attempt to place the flags back any unusual activity that is near in the ground. Call 811 or contact our transmission facilities. Go to • Flames, if a leak has ignited DSNY to indicate the utility lines dtemidstream.com and click on Safety/ need to be marked again. Community to report new activity.

15 NY21 DTE Energy’s Bluestone Gathering

Please contact DTE Energy for more If you would like additional information ensure the safety of our natural gas specific information regarding our about excavation safety and damage pipeline system and your neighborhood. emergency response program. prevention, contact DSNY. CONTACT To view a list of pipeline operators in Thank you for taking time to read this Mike Graves your area, visit : npms.phmsa.dot.gov information. Your cooperation helps to Director, Gas Gathering Phone: (570) 280-3103

16 NY21 Eastern Gas Transmission and Storage

Website: https://www.brkenergy.com/our-businesses/bhe-gts

Formerly Dominion Energy Transmission, Inc.

As of November 1, 2020, Berkshire Hathaway Energy has completed its acquisition of Dominion Energy’s Gas Transmission and Storage business in the eastern EMERGENCY CONTACT: region. This new company, BHE GT&S, is now a standalone subsidiary of Berkshire 1-888-264-8240 Hathaway Energy’s Pipeline Group. Dominion Energy Transmission Inc, is now PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: Eastern Gas Transmission and Storage. Our pipeline markers are scheduled to be Natural Gas 1971 115 updated with our new name and logo, but in the interim know that pipelines with line markers displaying the Dominion Energy Transmission Inc. name, are now owned/ NEW YORK operated by Eastern Gas Transmission and Storage. COUNTIES OF OPERATION:

Albany Oneida COMPANY REPRESENTATIVES Please contact the representatives Allegany Onondaga listed at left for additional information, Cattaraugus Ontario Contact: Dale Hecox / Dan Clark including that related to site-specific Cayuga Oswego 1103 Higby Road emergency response plans. Chemung Rensselaer New Hartford, NY 13413 Eastern Gas Transmission & Storage Cortland Schenectady Office Phone: (315) 735-8793 (EGTS) will close valves, isolate Erie Schuyler Counties: Albany, Herkimer, product, supply available tools, allow Genesee Seneca Montgomery, Oneida, Rensselaer, fire departments to extinguish fires if Herkimer Steuben Schnectady necessary and assist police department Livingston Tompkins with traffic control if required. Information Madison Wyoming Contact: Terri Hilliard about EGTS’s Integrity Management Montgomery 219 Ellis Hollow Creek Road Program in the interim can be found at: ______Ithaca, NY 14850-9619 www.dominionenergy.com/imp or call Changes may occur. Contact the operator to discuss their pipeline systems and areas of Office Phone: (607) 256-8964 681-842-3200. operation. Counties: Cayuga, Cortland, Madison, The following page shows a state Onondaga, Ontario, Oswego, Schuyler, overview map of EGTS lines. For Seneca, Tompkins detailed information, visit the National Pipeline Mapping System at www. Contact: James Hamilton npms.phmsa.dot.gov or contact the 5094 Route 349 appropriate EGTS representative listed. Westfield, PA 16950 Office Phone: (814) 628-2356 Counties: Chemung, Steuben

Contact: James Kazimer 671 O’Donnell Rd Genesee, PA 16923 Office Phone: (814) 628-6048 Counties: Allegany, Cattaraugus, Erie, Genesee, Livingston, Ontario, and Wyoming

17 NY21 Eastern Gas Transmission and Storage

18 NY21 Eastern Gas Transmission and Storage

Natural Gas Pipeline Safety . . . A Matter of Commitment, A Matter of Cooperation

19 NY21 Eastern Gas Transmission and Storage

will experience problems, we are providing Eastern Gas Transmission & Storage or halocarbon gas. The flames will reignite • If appropriate, help with news media. Additional information about the location Safety — You Can Help Recognizing a Leak (continued) Eastern Gas Transmission & Storage Pipeline Purpose, this safety information so you will know constantly monitors and inspects its system. or an explosion may occur if flames are Generally the most effective way to respond of pipelines is available through the National what to do if problems occur. You can help us keep our lines safe by making You can help us keep our system and its • By Smell … Although natural gas is extinguished without stopping the flow of gas Emergency Response to an emergency involving our facilities is to Pipeline Mapping System (NPMS), which Safety & Reliability sure that anyone digging or disturbing the soil neighbors safe by simply being alert when odorless, local distribution companies add and surroundings are not cooled to When EGTS gets a report of an emergency shut off the flow of the gas. Please remember is a geographic information system created Safety & Reliability near our lines has contacted the One-Call you are near our facilities or pipeline to the gas an odorant that gives gas the eliminate ignition sources. Water spray should involving our facilities, we: that shutting off the flow is the responsibility by the U.S. Department of Transportation, system and had all utility and gas lines marked rights-of-way. Pipeline markers show the distinctive, repugnant smell familiar to most be used to cool. of EGTS. Non-company personnel should never Pipeline and Hazardous Materials Safety Safety is more than manuals and rules. At The two major hazards for pipelines are • Identify the type of facility and the exact before they begin work.. approximate location of pipelines and the of us. attempt to use valves and controls. Eastern Gas Administration, Office of Pipeline Safety, in Eastern Gas Transmission & Storage (EGTS), third-party damage and corrosion. The EGTS location. We also gather information on companies that operate them in your When a natural gas leak is detected, Transmission & Storage’s personnel know the cooperation with other federal and state safety is a way of doing business. EGTS is system uses pipelines made of only high- injuries, if any. The rights-of-way corridors along natural community. Yellow markers identify lines If you detect or suspect a gas leak, avoid immediately evacuate the area and provide as piping systems involved and will make sure governmental agencies and the pipeline committed to safe operations, safe facilities strength materials that meet or exceed the approaching the leak or creating an ignition • Act immediately to notify emergency gas pipelines are an important element where a leak or rupture could do the most much explosion-proof ventilation as possible. that correct actions are taken. industry. To access the NPMS, log on to and safety-minded employees. standards of the natural gas industry and federal source and leave the area immediately. Please response agencies and organizations in EGTS’s network. harm; that is, could impact high-consequence Remove or eliminate potential ignition sources. www.npms.phmsa.dot.gov. You still will regulations. Pipelines that run through populat- call us as soon as you get to a safe area. the area if necessary. areas. Although natural gas is non-toxic and The gas flow should be turned off . . . but only need to call before you dig. ed areas use pipes with a greater wall thickness • Isolate the affected facility and take all Call BeforeYou Dig ... To ensure pipeline safety: lighter than air, a leak is frequently Remember, if you hear, see or smell anything by the gas company. Escaping gas might 24-hour Emergency Number: to provide an even higher level of protection. possible steps to stop gas flow at the It’s the Law detectable through the senses. that you suspect may be a leak on a produce bubbles or other indication. Never use point of the leak. • Do not construct buildings or other Eastern Gas Transmission & Storage facility, To protect pipe, it is coated with special a flame to detect leaks. Enter a natural gas • Designate a single company person as Homes and businesses today are connected structures on the right-of-way. don’t try to investigate the situation yourself. atmosphere only in an emergency and only if materials that help block corrosion. The Recognizing a Leak Just get out of the area, and tell anyone else contact for all outside agencies and by an underground network of power lines, Gas Control, Bridgeport, West Virginia welds that join pieces of pipe into a single you are equipped with self-contained or organizations. telecommunications wires, and pipes carrying • Do not plant trees or other growing • By Sound ... Leaks may make a loud, nearby to leave. long line are wrapped with a special air-supplied breathing apparatus. Using natural gas, water or other materials. It is things that may obstruct the right-of-way. high-pitched whistle or roar. protective material before the pipeline is Call 1-888-264-8240 to report the leak. cartridge or canister respirators will not When our personnel arrive at the scene of impossible to know where all these placed in the ground. All EGTS pipelines are provide the air needed and may result in the problem, we ask responding emergency underground facilities are in any given area. Yet Purpose • Don’t excavate, change the grade or • By Sight ... The natural gas in pipelines is Your call will go directly to the EGTS Gas asphyxiation. tested and inspected regularly to identify very dry. Escaping gas will quickly dry out units to: it is foolish to dig in any area without knowing. EGTS operates assets in your area that could impound water within the right-of-way Control Center, a facility manned 24 hours a • Establish perimeter control around the potential problems. Our operational emphasis the soil near any leak. If you see a patch of That’s why the One-Call system was include natural gas pipelines, compressor without permission from Eastern Gas day, every day of the year. A Eastern Gas Reporting & Communication affected area. on safety also involves regular aerial patrols discolored soil or dead vegetation near a established; and that is why state law requires stations, storage wells and other facilities. Transmission & Storage. Transmission & Storage team will be • Communicate and work with our designated and routine ground patrols for a more pipeline, it could indicate a leak. A leak In any emergency, accurate communication that you use this system before any excavating, These facilities are used to deliver natural gas dispatched immediately to investigate any company spokesman in responding detailed line examination. occurring near standing or flowing water and quick cooperation between EGTS and fire blasting, tunneling or any other work that to local gas distribution companies and large • Don’t move heavy equipment or logs reported leaks. to the situation. may cause bubbles you can easily see. or police units will be essential. When EGTS disturbs the soil beneath our streets, sidewalks, consumers. Pipelines have proven to be one EGTS maintains an Integrity Management across the right-of-way, and avoid blasting Another telltale sign is frozen ground when initially communicates with any emergency yards, farms or other property. Under the of the safest methods of transporting energy. Program that embraces the U.S. Department within 200 feet of the pipeline without the weather is warm. response units, we will indicate the facilities Guidelines For Responding One-Call system, anyone planning to dig or However, they can be damaged by earth of Transportation’s goal of improving safety approval from EGTS. involved, the design and operating parameters, disturb the earth calls a single number and disturbance activities such as excavation, and raising public confidence in the natural Emergency Units the nature of the product involved and the reports their intentions and location. All drilling, blasting, land movement and gas industry. To access additional information details of our response to the situation. When there is a fire: utilities, authorities and others with vandalism. Interference with pressurized about EGTS’s Integrity Management Program, Normally we will dispatch personnel to the • Do not attempt to extinguish the fire underground facilities in the area will then pipelines and connected equipment by please visit www.dominionenergy.com/imp area mmediately. We also will establish and unless life is in danger. come to the area and clearly mark any of their untrained persons can be very dangerous. and click on “Pipeline Integrity Management maintain mobile communications with the site • Protect the area surrounding the fire. facilities before work begins. While it is highly unlikely that these facilities Program,” or call 681-842-3200. until the emergency has been resolved. When no fire is involved: To use the One-Call system, call 811 or the • Remove any open flame or other possible Usually any emergency or potential emergency appropriate number listed on the next page. sources of ignition from the area and will be detected and reported immediately When making your call, be prepared to provide prohibit smoking. through EGTS’s ongoing monitoring of its your name, phone number and if you represent • Position apparatus at a safe distance and facilities. However, there may be situations a company doing the work, the name of that have all personnel in protective clothing. when emergency units may report company. You will also be asked to specify the • Control any secondary fires. emergencies where our facilities are directly or location of the work, the type of project • Assist with personal injuries and coordinate indirectly involved. involved and the date and time the work will evacuation, if necessary. begin; and whether you will be using • Assist EGTS personnel with access to Emergency Control If you are reporting such an emergency to explosives. Please call three working days valve locations as needed. EGTS, please provide all the data you can. before you plan to dig. • & Response Information about the facility, the nature of the Non-company emergency personnel product, the location, and the observed should never attempt to operate any valve Emergency Control condition of our facilities is needed. Your connected to natural gas lines or facilities. Natural gas will readily mix with air to form a information will be used to determine our combustible atmosphere. Natural gas flames initial response to the situation. can be extinguished with CO2, dry chemicals

20 NY21 Eastern Gas Transmission and Storage

will experience problems, we are providing Eastern Gas Transmission & Storage or halocarbon gas. The flames will reignite • If appropriate, help with news media. Additional information about the location Safety — You Can Help Recognizing a Leak (continued) Eastern Gas Transmission & Storage this safety information so you will know constantly monitors and inspects its system. or an explosion may occur if flames are Generally the most effective way to respond of pipelines is available through the National what to do if problems occur. You can help us keep our lines safe by making You can help us keep our system and its • By Smell … Although natural gas is extinguished without stopping the flow of gas Emergency Response to an emergency involving our facilities is to Pipeline Mapping System (NPMS), which sure that anyone digging or disturbing the soil neighbors safe by simply being alert when odorless, local distribution companies add and surroundings are not cooled to When EGTS gets a report of an emergency shut off the flow of the gas. Please remember is a geographic information system created Safety & Reliability near our lines has contacted the One-Call you are near our facilities or pipeline to the gas an odorant that gives gas the eliminate ignition sources. Water spray should involving our facilities, we: that shutting off the flow is the responsibility by the U.S. Department of Transportation, system and had all utility and gas lines marked rights-of-way. Pipeline markers show the distinctive, repugnant smell familiar to most be used to cool. of EGTS. Non-company personnel should never Pipeline and Hazardous Materials Safety The two major hazards for pipelines are • Identify the type of facility and the exact before they begin work.. approximate location of pipelines and the of us. attempt to use valves and controls. Eastern Gas Administration, Office of Pipeline Safety, in third-party damage and corrosion. The EGTS location. We also gather information on companies that operate them in your When a natural gas leak is detected, Transmission & Storage’s personnel know the cooperation with other federal and state system uses pipelines made of only high- injuries, if any. The rights-of-way corridors along natural community. Yellow markers identify lines If you detect or suspect a gas leak, avoid immediately evacuate the area and provide as piping systems involved and will make sure governmental agencies and the pipeline strength materials that meet or exceed the approaching the leak or creating an ignition • Act immediately to notify emergency gas pipelines are an important element where a leak or rupture could do the most much explosion-proof ventilation as possible. that correct actions are taken. industry. To access the NPMS, log on to standards of the natural gas industry and federal source and leave the area immediately. Please response agencies and organizations in EGTS’s network. harm; that is, could impact high-consequence Remove or eliminate potential ignition sources. www.npms.phmsa.dot.gov. You still will regulations. Pipelines that run through populat- call us as soon as you get to a safe area. the area if necessary. areas. Although natural gas is non-toxic and The gas flow should be turned off . . . but only need to call before you dig. ed areas use pipes with a greater wall thickness • Isolate the affected facility and take all Call BeforeYou Dig ... To ensure pipeline safety: lighter than air, a leak is frequently Remember, if you hear, see or smell anything by the gas company. Escaping gas might to provide an even higher level of protection. possible steps to stop gas flow at the It’s the Law detectable through the senses. that you suspect may be a leak on a produce bubbles or other indication. Never use point of the leak. • Do not construct buildings or other Eastern Gas Transmission & Storage facility, To protect pipe, it is coated with special a flame to detect leaks. Enter a natural gas • Designate a single company person as Homes and businesses today are connected structures on the right-of-way. don’t try to investigate the situation yourself. atmosphere only in an emergency and only if materials that help block corrosion. The Recognizing a Leak Just get out of the area, and tell anyone else contact for all outside agencies and by an underground network of power lines, welds that join pieces of pipe into a single you are equipped with self-contained or organizations. telecommunications wires, and pipes carrying • Do not plant trees or other growing • By Sound ... Leaks may make a loud, nearby to leave. long line are wrapped with a special air-supplied breathing apparatus. Using natural gas, water or other materials. It is things that may obstruct the right-of-way. high-pitched whistle or roar. protective material before the pipeline is Call 1-888-264-8240 to report the leak. cartridge or canister respirators will not When our personnel arrive at the scene of impossible to know where all these placed in the ground. All EGTS pipelines are provide the air needed and may result in the problem, we ask responding emergency underground facilities are in any given area. Yet Purpose • Don’t excavate, change the grade or • By Sight ... The natural gas in pipelines is Your call will go directly to the EGTS Gas asphyxiation. tested and inspected regularly to identify very dry. Escaping gas will quickly dry out units to: it is foolish to dig in any area without knowing. EGTS operates assets in your area that could impound water within the right-of-way Control Center, a facility manned 24 hours a • Establish perimeter control around the potential problems. Our operational emphasis the soil near any leak. If you see a patch of That’s why the One-Call system was include natural gas pipelines, compressor without permission from Eastern Gas day, every day of the year. A Eastern Gas Reporting & Communication affected area. on safety also involves regular aerial patrols discolored soil or dead vegetation near a established; and that is why state law requires stations, storage wells and other facilities. Transmission & Storage. Transmission & Storage team will be • Communicate and work with our designated and routine ground patrols for a more pipeline, it could indicate a leak. A leak In any emergency, accurate communication that you use this system before any excavating, These facilities are used to deliver natural gas dispatched immediately to investigate any company spokesman in responding detailed line examination. occurring near standing or flowing water and quick cooperation between EGTS and fire blasting, tunneling or any other work that to local gas distribution companies and large • Don’t move heavy equipment or logs reported leaks. to the situation. may cause bubbles you can easily see. or police units will be essential. When EGTS disturbs the soil beneath our streets, sidewalks, consumers. Pipelines have proven to be one EGTS maintains an Integrity Management across the right-of-way, and avoid blasting Another telltale sign is frozen ground when initially communicates with any emergency yards, farms or other property. Under the of the safest methods of transporting energy. Program that embraces the U.S. Department within 200 feet of the pipeline without the weather is warm. response units, we will indicate the facilities Guidelines For Responding One-Call system, anyone planning to dig or However, they can be damaged by earth of Transportation’s goal of improving safety approval from EGTS. involved, the design and operating parameters, disturb the earth calls a single number and disturbance activities such as excavation, and raising public confidence in the natural Emergency Units the nature of the product involved and the reports their intentions and location. All drilling, blasting, land movement and gas industry. To access additional information details of our response to the situation. When there is a fire: utilities, authorities and others with vandalism. Interference with pressurized about EGTS’s Integrity Management Program, Normally we will dispatch personnel to the • Do not attempt to extinguish the fire underground facilities in the area will then pipelines and connected equipment by please visit www.dominionenergy.com/deti Five Examples of Eastern Gas Transmission & Storage Pipeline/HCA markers area mmediately. We also will establish and unless life is in danger. come to the area and clearly mark any of their untrained persons can be very dangerous. and click on “Pipeline Integrity Management maintain mobile communications with the site • Protect the area surrounding the fire. facilities before work begins. While it is highly unlikely that these facilities Program,” or call 681-842-3200. until the emergency has been resolved. When no fire is involved: To use the One-Call system, call 811 or the • Remove any open flame or other possible Usually any emergency or potential emergency appropriate number listed on the next page. sources of ignition from the area and will be detected and reported immediately When making your call, be prepared to provide prohibit smoking. through EGTS’s ongoing monitoring of its your name, phone number and if you represent • Position apparatus at a safe distance and facilities. However, there may be situations a company doing the work, the name of that have all personnel in protective clothing. when emergency units may report company. You will also be asked to specify the • Control any secondary fires. emergencies where our facilities are directly or location of the work, the type of project • Assist with personal injuries and coordinate indirectly involved. involved and the date and time the work will evacuation, if necessary. begin; and whether you will be using • Assist EGTS personnel with access to Emergency Control If you are reporting such an emergency to explosives. Please call three working days valve locations as needed. EGTS, please provide all the data you can. before you plan to dig. • & Response Information about the facility, the nature of the Non-company emergency personnel product, the location, and the observed should never attempt to operate any valve Emergency Control condition of our facilities is needed. Your connected to natural gas lines or facilities. 1. 2. 3. 4. 5. Natural gas will readily mix with air to form a information will be used to determine our Vent Pipe Linemarker and High-consequence HCA line-of-sight HCA marker and combustible atmosphere. Natural gas flames initial response to the situation. cathodic protection area entrance or exit marker cathodic protection test station marker (arrow on top) test station can be extinguished with CO2, dry chemicals © 2011 Dominion 2011-093

21 NY21 Eastern Gas Transmission and Storage

will experience problems, we are providing Eastern Gas Transmission & Storage or halocarbon gas. The flames will reignite • If appropriate, help with news media. Additional information about the location Safety — You Can Help Recognizing a Leak (continued) Eastern Gas Transmission & Storage this safety information so you will know constantly monitors and inspects its system. or an explosion may occur if flames are Generally the most effective way to respond of pipelines is available through the National what to do if problems occur. You can help us keep our lines safe by making You can help us keep our system and its • By Smell … Although natural gas is extinguished without stopping the flow of gas Emergency Response to an emergency involving our facilities is to Pipeline Mapping System (NPMS), which sure that anyone digging or disturbing the soil neighbors safe by simply being alert when odorless, local distribution companies add and surroundings are not cooled to When EGTS gets a report of an emergency shut off the flow of the gas. Please remember is a geographic information system created Safety & Reliability near our lines has contacted the One-Call you are near our facilities or pipeline to the gas an odorant that gives gas the eliminate ignition sources. Water spray should involving our facilities, we: that shutting off the flow is the responsibility by the U.S. Department of Transportation, system and had all utility and gas lines marked rights-of-way. Pipeline markers show the distinctive, repugnant smell familiar to most be used to cool. of EGTS. Non-company personnel should never Pipeline and Hazardous Materials Safety The two major hazards for pipelines are • Identify the type of facility and the exact before they begin work.. approximate location of pipelines and the of us. attempt to use valves and controls. Eastern Gas Administration, Office of Pipeline Safety, in third-party damage and corrosion. The EGTS location. We also gather information on companies that operate them in your When a natural gas leak is detected, Transmission & Storage’s personnel know the cooperation with other federal and state system uses pipelines made of only high- injuries, if any. The rights-of-way corridors along natural community. Yellow markers identify lines If you detect or suspect a gas leak, avoid immediately evacuate the area and provide as piping systems involved and will make sure governmental agencies and the pipeline strength materials that meet or exceed the approaching the leak or creating an ignition • Act immediately to notify emergency gas pipelines are an important element where a leak or rupture could do the most much explosion-proof ventilation as possible. that correct actions are taken. industry. To access the NPMS, log on to standards of the natural gas industry and federal source and leave the area immediately. Please response agencies and organizations in EGTS’s network. harm; that is, could impact high-consequence Remove or eliminate potential ignition sources. www.npms.phmsa.dot.gov. You still will regulations. Pipelines that run through populat- call us as soon as you get to a safe area. the area if necessary. areas. Although natural gas is non-toxic and The gas flow should be turned off . . . but only need to call before you dig. ed areas use pipes with a greater wall thickness • Isolate the affected facility and take all Call BeforeYou Dig ... To ensure pipeline safety: lighter than air, a leak is frequently Remember, if you hear, see or smell anything by the gas company. Escaping gas might to provide an even higher level of protection. possible steps to stop gas flow at the It’s the Law detectable through the senses. that you suspect may be a leak on a produce bubbles or other indication. Never use point of the leak. • Do not construct buildings or other Eastern Gas Transmission & Storage facility, To protect pipe, it is coated with special a flame to detect leaks. Enter a natural gas • Designate a single company person as Homes and businesses today are connected structures on the right-of-way. don’t try to investigate the situation yourself. atmosphere only in an emergency and only if materials that help block corrosion. The Recognizing a Leak Just get out of the area, and tell anyone else contact for all outside agencies and by an underground network of power lines, welds that join pieces of pipe into a single you are equipped with self-contained or organizations. telecommunications wires, and pipes carrying • Do not plant trees or other growing • By Sound ... Leaks may make a loud, nearby to leave. long line are wrapped with a special air-supplied breathing apparatus. Using natural gas, water or other materials. It is things that may obstruct the right-of-way. high-pitched whistle or roar. protective material before the pipeline is Call 1-888-264-8240 to report the leak. cartridge or canister respirators will not When our personnel arrive at the scene of impossible to know where all these placed in the ground. All EGTS pipelines are provide the air needed and may result in the problem, we ask responding emergency underground facilities are in any given area. Yet Purpose • Don’t excavate, change the grade or • By Sight ... The natural gas in pipelines is Your call will go directly to the EGTS Gas asphyxiation. tested and inspected regularly to identify very dry. Escaping gas will quickly dry out units to: it is foolish to dig in any area without knowing. EGTS operates assets in your area that could impound water within the right-of-way Control Center, a facility manned 24 hours a • Establish perimeter control around the potential problems. Our operational emphasis the soil near any leak. If you see a patch of That’s why the One-Call system was include natural gas pipelines, compressor without permission from Eastern Gas day, every day of the year. A Eastern Gas Reporting & Communication affected area. on safety also involves regular aerial patrols discolored soil or dead vegetation near a established; and that is why state law requires stations, storage wells and other facilities. Transmission & Storage. Transmission & Storage team will be • Communicate and work with our designated and routine ground patrols for a more pipeline, it could indicate a leak. A leak In any emergency, accurate communication that you use this system before any excavating, These facilities are used to deliver natural gas dispatched immediately to investigate any company spokesman in responding detailed line examination. occurring near standing or flowing water and quick cooperation between EGTS and fire blasting, tunneling or any other work that to local gas distribution companies and large • Don’t move heavy equipment or logs reported leaks. to the situation. may cause bubbles you can easily see. or police units will be essential. When EGTS disturbs the soil beneath our streets, sidewalks, consumers. Pipelines have proven to be one EGTS maintains an Integrity Management across the right-of-way, and avoid blasting Another telltale sign is frozen ground when initially communicates with any emergency yards, farms or other property. Under the of the safest methods of transporting energy. Program that embraces the U.S. Department within 200 feet of the pipeline without the weather is warm. response units, we will indicate the facilities Guidelines For Responding One-Call system, anyone planning to dig or However, they can be damaged by earth of Transportation’s goal of improving safety approval from EGTS. involved, the design and operating parameters, disturb the earth calls a single number and disturbance activities such as excavation, and raising public confidence in the natural Emergency Units the nature of the product involved and the reports their intentions and location. All drilling, blasting, land movement and gas industry. To access additional information details of our response to the situation. When there is a fire: utilities, authorities and others with vandalism. Interference with pressurized about EGTS’s Integrity Management Program, Normally we will dispatch personnel to the • Do not attempt to extinguish the fire underground facilities in the area will then pipelines and connected equipment by please visit www.dominionenergy.com/deti area mmediately. We also will establish and unless life is in danger. come to the area and clearly mark any of their untrained persons can be very dangerous. and click on “Pipeline Integrity Management maintain mobile communications with the site • Protect the area surrounding the fire. facilities before work begins. While it is highly unlikely that these facilities Program,” or call 681-842-3200. until the emergency has been resolved. When no fire is involved: To use the One-Call system, call 811 or the • Remove any open flame or other possible Usually any emergency or potential emergency appropriate number listed on the next page. sources of ignition from the area and will be detected and reported immediately When making your call, be prepared to provide prohibit smoking. through EGTS’s ongoing monitoring of its your name, phone number and if you represent • Position apparatus at a safe distance and facilities. However, there may be situations a company doing the work, the name of that have all personnel in protective clothing. Discolored or dead vegetaion can indicate a pipeline when emergency units may report company. You will also be asked to specify the • Control any secondary fires. leak. emergencies where our facilities are directly or location of the work, the type of project • Assist with personal injuries and coordinate indirectly involved. involved and the date and time the work will evacuation, if necessary. begin; and whether you will be using • Assist EGTS personnel with access to Emergency Control If you are reporting such an emergency to explosives. Please call three working days valve locations as needed. EGTS, please provide all the data you can. before you plan to dig. • & Response Information about the facility, the nature of the Non-company emergency personnel product, the location, and the observed should never attempt to operate any valve Emergency Control condition of our facilities is needed. Your connected to natural gas lines or facilities. Natural gas will readily mix with air to form a information will be used to determine our combustible atmosphere. Natural gas flames initial response to the situation. can be extinguished with CO2, dry chemicals

22 NY21 Eastern Gas Transmission and Storage

will experience problems, we are providing Eastern Gas Transmission & Storage or halocarbon gas. The flames will reignite Generally• If appropriate, the most help effective with news way tomedia. respond Additional information about the location Safety — You Can Help Recognizing a Leak (continued) EasternDominion Gas Energy Transmission Emergency & Storage Response this safety information so you will know constantly monitors and inspects its system. or an explosion may occur if flames are toGenerally an emergency the most involving effective our way facilities to respond is to of pipelines is available through the National what to do if problems occur. You can help us keep our lines safe by making You can help us keep our system and its • By Smell … Although natural gas is extinguished without stopping the flow of gas EmergencyWhen DETI gets Response a report of an emergency shutto an off emergency the flow ofinvolving the gas. our Please facilities remember is to Pipeline Mapping System (NPMS), which sure that anyone digging or disturbing the soil neighbors safe by simply being alert when odorless, local distribution companies add and surroundings are not cooled to Wheninvolving EGTS our gets facilities, a report we: of an emergency thatshut shuttingoff the flow off the of the flow gas. is thePlease responsibility remember is a geographic information system created Safety & Reliability near our lines has contacted the One-Call you are near our facilities or pipeline to the gas an odorant that gives gas the eliminate ignition sources. Water spray should involving• Identify our the facilities,type of facility we: and the exact ofthat DETI. shutting Non-company off the flow personnel is the responsibility should never by the U.S. Department of Transportation, system and had all utility and gas lines marked rights-of-way. Pipeline markers show the distinctive, repugnant smell familiar to most be used to cool. location. We also gather information on attemptof EGTS. to Non-company use valves and personnel controls. should Dominion never Pipeline and Hazardous Materials Safety The two major hazards for pipelines are • Identify the type of facility and the exact before they begin work.. approximate location of pipelines and the of us. injuries, if any. Energy’sattempt to personnel use valves know and controls.the piping Eastern systems Gas Administration, Office of Pipeline Safety, in third-party damage and corrosion. The EGTS location. We also gather information on companies that operate them in your When a natural gas leak is detected, • Act immediately to notify emergency involvedTransmission and will& Storage’s make sure personnel that correct know the cooperation with other federal and state system uses pipelines made of only high- injuries, if any. The rights-of-way corridors along natural community. Yellow markers identify lines If you detect or suspect a gas leak, avoid immediately evacuate the area and provide as response agencies and organizations in actionspiping systems are taken. involved and will make sure governmental agencies and the pipeline strength materials that meet or exceed the approaching the leak or creating an ignition • Act immediately to notify emergency gas pipelines are an important element where a leak or rupture could do the most much explosion-proof ventilation as possible. the area if necessary. that correct actions are taken. industry. To access the NPMS, log on to standards of the natural gas industry and federal source and leave the area immediately. Please response agencies and organizations in EGTS’s network. harm; that is, could impact high-consequence Remove or eliminate potential ignition sources. • Isolate the affected facility and take all www.npms.phmsa.dot.gov. You still will regulations. Pipelines that run through populat- call us as soon as you get to a safe area. the area if necessary. Call BeforeYou Dig ... areas. Although natural gas is non-toxic and The gas flow should be turned off . . . but only possible steps to stop gas flow at the need to call before you dig. ed areas use pipes with a greater wall thickness • Isolate the affected facility and take all Call BeforeYou Dig ... To ensure pipeline safety: lighter than air, a leak is frequently Remember, if you hear, see or smell anything by the gas company. Escaping gas might point of the leak. It’s the Law to provide an even higher level of protection. possible steps to stop gas flow at the It’s the Law detectable through the senses. that you suspect may be a leak on a produce bubbles or other indication. Never use • pointDesignate of the a singleleak. company person as Homes and businesses today are connected • Do not construct buildings or other Eastern Gas Transmission & Storage facility, contact for all outside agencies and To protect pipe, it is coated with special a flame to detect leaks. Enter a natural gas • Designate a single company person as Homesby an underground and businesses network today ofare power connected lines, structures on the right-of-way. don’t try to investigate the situation yourself. atmosphere only in an emergency and only if organizations. materials that help block corrosion. The Recognizing a Leak Just get out of the area, and tell anyone else contact for all outside agencies and bytelecommunications an underground network wires, and of powerpipes carrying lines, welds that join pieces of pipe into a single you are equipped with self-contained or organizations. telecommunicationsnatural gas, water or otherwires, materials. and pipes It carrying is • Do not plant trees or other growing • By Sound ... Leaks may make a loud, nearby to leave. When our personnel arrive at the scene of long line are wrapped with a special air-supplied breathing apparatus. Using naturalimpossible gas, towater know or where other materials.all these It is things that may obstruct the right-of-way. high-pitched whistle or roar. the problem, we ask responding emergency protective material before the pipeline is Call 1-888-264-8240 to report the leak. cartridge or canister respirators will not When our personnel arrive at the scene of impossibleunderground to facilitiesknow where are in all any these given area. Yet provide the air needed and may result in units to: Purpose placed in the ground. All EGTS pipelines are • By Sight ... The natural gas in pipelines is the problem, we ask responding emergency undergroundit is foolish to facilitiesdig in any are area in anywithout given knowing. area. Yet • Don’t excavate, change the grade or Your call will go directly to the EGTS Gas asphyxiation. units• Establish to: perimeter control around the it is foolish to dig in any area without knowing. tested and inspected regularly to identify very dry. Escaping gas will quickly dry out That’s why the One-Call system was EGTS operates assets in your area that could impound water within the right-of-way Control Center, a facility manned 24 hours a • Establish affected area. perimeter control around the potential problems. Our operational emphasis the soil near any leak. If you see a patch of That’sestablished; why the and One-Call that is why system state was law requires include natural gas pipelines, compressor without permission from Eastern Gas day, every day of the year. A Eastern Gas Reporting & Communication • affectedCommunicate area. and work with our designated on safety also involves regular aerial patrols discolored soil or dead vegetation near a established;that you use andthis thatsystem is why before state any law excavating, requires stations, storage wells and other facilities. Transmission & Storage. Transmission & Storage team will be • Communicate company spokesman and work in respondingwith our designated and routine ground patrols for a more pipeline, it could indicate a leak. A leak In any emergency, accurate communication thatblasting, you usetunneling this system or any before other anywork excavating, that These facilities are used to deliver natural gas dispatched immediately to investigate any companyto the situation. spokesman in responding detailed line examination. occurring near standing or flowing water and quick cooperation between EGTS and fire blasting,disturbs thetunneling soil beneath or any our other streets, work sidewalks, that to local gas distribution companies and large • Don’t move heavy equipment or logs reported leaks. to the situation. may cause bubbles you can easily see. or police units will be essential. When EGTS disturbsyards, farms the soilor other beneath property. our streets, Under sidewalks, the consumers. Pipelines have proven to be one EGTS maintains an Integrity Management across the right-of-way, and avoid blasting Guidelines For Responding Another telltale sign is frozen ground when initially communicates with any emergency yards,One-Call farms system, or other anyone property. planning Under to dig the or of the safest methods of transporting energy. 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When there is a fire: utilities,underground authorities facilities and in others the area with will then vandalism. Interference with pressurized about EGTS’s Integrity Management Program, unless life is in danger. Normally we will dispatch personnel to the • Do not attempt to extinguish the fire undergroundcome to the area facilities and clearly in the markarea will any then of their pipelines and connected equipment by please visit www.dominionenergy.com/deti • Protect the area surrounding the fire. area mmediately. We also will establish and unless life is in danger. comefacilities to beforethe area work and clearlybegins. mark any of their untrained persons can be very dangerous. and click on “Pipeline Integrity Management maintain mobile communications with the site •When Protect no the fire area is surroundinginvolved: the fire. facilities before work begins. While it is highly unlikely that these facilities Program,” or call 681-842-3200. until the emergency has been resolved. • Remove any open flame or other possible To use the One-Call system, call 811 or the When no fire is involved: Toappropriate use the One-Call number system,listed on call the 811 next or page. the • Removesources ofany ignition open flamefrom theor other area andpossible Usually any emergency or potential emergency appropriateWhen making number your call, listed be on prepared the next to page. provide sourcesprohibit ofsmoking. ignition from the area and will be detected and reported immediately Whenyour name, making phone your number call, be preparedand if you to represent provide • prohibitPosition apparatussmoking. at a safe distance and through EGTS’s ongoing monitoring of its youra company name, doingphone the number work, and the ifname you representof that • Positionhave all personnelapparatus inat protectivea safe distance clothing. and facilities. However, there may be situations acompany. company You doing will the also work, be asked the name to specify of that the • haveControl all personnelany secondary in protective fires. clothing. when emergency units may report company.location of You the work,will also the be type asked of projectto specify the • ControlAssist with any personal secondary injuries fires. and coordinate emergencies where our facilities are directly or locationinvolved ofand the the work, date theand type time of the project work will • Assistevacuation, with personal if necessary. injuries and coordinate indirectly involved. • Assist DETI personnel with access to involvedbegin; and and whether the date you and will time be theusing work will evacuation, if necessary. begin;explosives. and whether Please callyou willthree be usingworking • Assistvalve locationsEGTS personnel as needed. with access to Emergency Control If you are reporting such an emergency to explosives.days before Please you call plan three to workingdig. days • valveNon-company locations as emergency needed. personnel EGTS, please provide all the data you can. before you plan to dig. • shouldNon-company never emergency attempt topersonnel operate & Response Information about the facility, the nature of the shouldany valve never connected attempt to tooperate natural any valvegas product, the location, and the observed Emergency Control connectedlines or facilities. to natural gas lines or facilities. condition of our facilities is needed. Your • If appropriate, help with news media. Natural gas will readily mix with air to form a information will be used to determine our combustible atmosphere. Natural gas flames initial response to the situation. can be extinguished with CO2, dry chemicals

23 NY21 Eastern Gas Transmission and Storage

will experience problems, we are providing Eastern Gas Transmission & Storage or halocarbon gas. The flames will reignite • If appropriate, help with news media. Additional information about the location Safety — You Can Help Recognizing a Leak (continued) Eastern Gas Transmission & Storage this safety information so you will know constantly monitors and inspects its system. or an explosion may occur if flames are Generally the most effective way to respond of pipelines is available through the National what to do if problems occur. You can help us keep our lines safe by making You can help us keep our system and its • By Smell … Although natural gas is extinguished without stopping the flow of gas Emergency Response to an emergency involving our facilities is to Pipeline Mapping System (NPMS), which Where to Call Before Digging sure that anyone digging or disturbing the soil neighbors safe by simply being alert when odorless, local distribution companies add and surroundings are not cooled to When EGTS gets a report of an emergency shut off the flow of the gas. Please remember is a geographic information system created by State: Safety & Reliability near our lines has contacted the One-Call you are near our facilities or pipeline to the gas an odorant that gives gas the eliminate ignition sources. Water spray should involving our facilities, we: that shutting off the flow is the responsibility by the U.S. Department of Transportation, system and had all utility and gas lines marked rights-of-way. Pipeline markers show the distinctive, repugnant smell familiar to most be used to cool. of EGTS. Non-company personnel should never Pipeline and Hazardous Materials Safety The two major hazards for pipelines are • Identify the type of facility and the exact Maryland Miss Utility before they begin work.. approximate location of pipelines and the of us. attempt to use valves and controls. Eastern Gas Administration, Office of Pipeline Safety, in third-party damage and corrosion. The EGTS location. We also gather information on 1-800-257-7777 companies that operate them in your When a natural gas leak is detected, Transmission & Storage’s personnel know the cooperation with other federal and state system uses pipelines made of only high- injuries, if any. The rights-of-way corridors along natural community. Yellow markers identify lines If you detect or suspect a gas leak, avoid immediately evacuate the area and provide as piping systems involved and will make sure governmental agencies and the pipeline strength materials that meet or exceed the approaching the leak or creating an ignition • Act immediately to notify emergency New York Dig Safely gas pipelines are an important element where a leak or rupture could do the most much explosion-proof ventilation as possible. that correct actions are taken. industry. To access the NPMS, log on to standards of the natural gas industry and federal source and leave the area immediately. Please response agencies and organizations in 1-800-962-7962 EGTS’s network. harm; that is, could impact high-consequence Remove or eliminate potential ignition sources. www.npms.phmsa.dot.gov. You still will regulations. Pipelines that run through populat- call us as soon as you get to a safe area. the area if necessary. areas. Although natural gas is non-toxic and The gas flow should be turned off . . . but only need to call before you dig. ed areas use pipes with a greater wall thickness • Isolate the affected facility and take all Call BeforeYou Dig ... Ohio Utilities Protection Service To ensure pipeline safety: lighter than air, a leak is frequently Remember, if you hear, see or smell anything by the gas company. Escaping gas might possible steps to stop gas flow at the to provide an even higher level of protection. It’s the Law 1-800-362-2764 detectable through the senses. that you suspect may be a leak on a produce bubbles or other indication. Never use point of the leak. • Do not construct buildings or other Eastern Gas Transmission & Storage facility, To protect pipe, it is coated with special a flame to detect leaks. Enter a natural gas • Designate a single company person as Homes and businesses today are connected structures on the right-of-way. don’t try to investigate the situation yourself. atmosphere only in an emergency and only if Pennsylvania One-Call System materials that help block corrosion. The Recognizing a Leak Just get out of the area, and tell anyone else contact for all outside agencies and by an underground network of power lines, welds that join pieces of pipe into a single you are equipped with self-contained or organizations. telecommunications wires, and pipes carrying 1-800-242-1776 • Do not plant trees or other growing • By Sound ... Leaks may make a loud, nearby to leave. long line are wrapped with a special air-supplied breathing apparatus. Using natural gas, water or other materials. It is things that may obstruct the right-of-way. high-pitched whistle or roar. protective material before the pipeline is Call 1-888-264-8240 to report the leak. cartridge or canister respirators will not When our personnel arrive at the scene of impossible to know where all these Virginia Utility Protection Service placed in the ground. All EGTS pipelines are provide the air needed and may result in the problem, we ask responding emergency underground facilities are in any given area. Yet 1-800-552-7001 Purpose • Don’t excavate, change the grade or • By Sight ... The natural gas in pipelines is Your call will go directly to the EGTS Gas asphyxiation. tested and inspected regularly to identify very dry. Escaping gas will quickly dry out units to: it is foolish to dig in any area without knowing. EGTS operates assets in your area that could impound water within the right-of-way Control Center, a facility manned 24 hours a • Establish perimeter control around the potential problems. Our operational emphasis the soil near any leak. If you see a patch of That’s why the One-Call system was West Virginia Miss Utility include natural gas pipelines, compressor without permission from Eastern Gas day, every day of the year. A Eastern Gas Reporting & Communication affected area. on safety also involves regular aerial patrols discolored soil or dead vegetation near a established; and that is why state law requires 1-800-245-4848 stations, storage wells and other facilities. Transmission & Storage. Transmission & Storage team will be • Communicate and work with our designated and routine ground patrols for a more pipeline, it could indicate a leak. A leak In any emergency, accurate communication that you use this system before any excavating, These facilities are used to deliver natural gas dispatched immediately to investigate any company spokesman in responding detailed line examination. occurring near standing or flowing water and quick cooperation between EGTS and fire blasting, tunneling or any other work that National One-Call to local gas distribution companies and large • Don’t move heavy equipment or logs reported leaks. to the situation. may cause bubbles you can easily see. or police units will be essential. When EGTS disturbs the soil beneath our streets, sidewalks, consumers. Pipelines have proven to be one EGTS maintains an Integrity Management across the right-of-way, and avoid blasting 811 Another telltale sign is frozen ground when initially communicates with any emergency yards, farms or other property. Under the of the safest methods of transporting energy. Program that embraces the U.S. Department within 200 feet of the pipeline without the weather is warm. response units, we will indicate the facilities Guidelines For Responding One-Call system, anyone planning to dig or However, they can be damaged by earth of Transportation’s goal of improving safety approval from EGTS. involved, the design and operating parameters, disturb the earth calls a single number and disturbance activities such as excavation, and raising public confidence in the natural Emergency Units the nature of the product involved and the reports their intentions and location. All drilling, blasting, land movement and gas industry. To access additional information details of our response to the situation. When there is a fire: utilities, authorities and others with vandalism. Interference with pressurized about EGTS’s Integrity Management Program, Normally we will dispatch personnel to the • Do not attempt to extinguish the fire underground facilities in the area will then pipelines and connected equipment by please visit www.dominionenergy.com/deti area mmediately. We also will establish and unless life is in danger. come to the area and clearly mark any of their untrained persons can be very dangerous. and click on “Pipeline Integrity Management maintain mobile communications with the site • Protect the area surrounding the fire. facilities before work begins. While it is highly unlikely that these facilities Program,” or call 681-842-3200. until the emergency has been resolved. When no fire is involved: To use the One-Call system, call 811 or the • Remove any open flame or other possible 24-hour Usually any emergency or potential emergency appropriate number listed on the next page. sources of ignition from the area and will be detected and reported immediately When making your call, be prepared to provide prohibit smoking. Emergency Number: through EGTS’s ongoing monitoring of its your name, phone number and if you represent • Position apparatus at a safe distance and facilities. However, there may be situations a company doing the work, the name of that have all personnel in protective clothing. when emergency units may report company. You will also be asked to specify the • Control any secondary fires. emergencies where our facilities are directly or location of the work, the type of project 1-888-264-8240 • Assist with personal injuries and coordinate indirectly involved. involved and the date and time the work will evacuation, if necessary. begin; and whether you will be using • Assist EGTS personnel with access to Gas Control Emergency Control If you are reporting such an emergency to explosives. Please call three working days valve locations as needed. EGTS, please provide all the data you can. before you plan to dig. • Bridgeport, West Virginia & Response Information about the facility, the nature of the Non-company emergency personnel product, the location, and the observed should never attempt to operate any valve Emergency Control condition of our facilities is needed. Your connected to natural gas lines or facilities. Eastern Gas Transmission & Storage Natural gas will readily mix with air to form a information will be used to determine our 925 White Oaks Blvd combustible atmosphere. Natural gas flames initial response to the situation. Bridgeport, WV 26330 can be extinguished with CO2, dry chemicals

24 NY21 Empire Pipeline Inc.

Gregory Kruppa 14851 Konert Road Collins, NY 14034 Phone: (716) 532-4441 Website: https://www.nationalfuel.com/pipeline-storage/empire-pipeline/

IF YOU LIVE OR WORK NEAR A markers. And, while markers are helpful PIPELINE in locating pipelines, they are limited EMERGENCY CONTACT: in the information they provide. They 1-800-444-3130 There are thousands of miles of provide no information, for example, on pipelines in the United States and it is PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: the depth or number of pipelines in the possible that you have a pipeline for a Natural Gas 1971 115 vicinity. neighbor. According to the Department of Transportation, pipelines are the NEW YORK PIPELINE CONTENTS safest method of transporting petroleum COUNTIES OF OPERATION: products and natural gas that we use in • Pipelines carry both gaseous and our everyday life. Stationary pipelines liquid materials. Cayuga Ontario are polite and quiet neighbors, but they Chemung Oswego • Many liquids form gaseous vapor are hard working too. They operate Erie Schuyler clouds when released into the air. every year effectively and safely, and Genesee Steuben are vital to our economy. So please be • Many pipelines contain colorless and Monroe Wayne a good neighbor and watch out for your odorless products. Niagara Yates local pipeline. Here are some tips for Onondaga • Some pipeline gases are lighter than living and working near your pipeline ______air and will rise. Changes may occur. Contact the operator to neighbors: discuss their pipeline systems and areas of • Other heavier-than-air gases and operation. HOW CAN YOU TELL WHERE A liquids will stay near the ground and PIPELINE IS LOCATED? collect in low spots. Look for these signs • All petroleum gases and liquids are One Call Center personnel in your area flammable. will then notify affected underground Since pipelines are buried underground, utilities who will send crews to mark line markers like the ones shown above • Any pipeline leak can be potentially underground lines for free. Please call are used to indicate their approximate dangerous. 811 at least 3 working days before location along the route. The markers digging. This service is free at no cost can be found where a pipeline intersects IF YOU OR YOUR COMPANY DOES to you. a street, highway or railway. EXCAVATION WORK The markers display the material If your company does excavation work, LOOK FOR PIPELINE MARKERS transported in the line, the name of or if you are a homeowner, developer or To determine if there are pipelines in the the pipeline operator, and a telephone a farmer plowing more than 16 inches area where excavation is planned, look number where the operator can be deep, we need your help in preventing for pipeline markers at nearby roads, reached in the event of an emergency. pipeline emergencies. Before starting railroads and fences. Don’t try to guess any excavation activity on your property, the route or location of the pipeline you are required by state law to call the from where the markers are placed. One-Call Notification Center or 8-1-1. Call the pipeline company collect at the Records show that damage from telephone number shown on the marker. excavation-related activities, particularly They will send a representative to mark from equipment digging into pipelines, the exact location, route, and depth of the pipeline at no charge. Located near roads, Marker for Pipeline Painted metal is the number one cause of pipeline railroads and along pipeline patrol casing or plastic accidents. Without proper coordination, pipeline right-of-ways plane vent posts excavation activities in the vicinity of WHAT TO DO IF YOU ARE DIGGING underground pipelines can result in very AND DISTURB A PIPELINE ARE PIPELINE MARKERS dangerous situations. ALWAYS PLACED ON TOP OF THE Even if you cause what seems to be PIPELINE? A nation-wide 811 “Call Before You Dig” only minor damage to the pipeline, notify phone number simplifies the process of the pipeline company immediately. A Markers indicate the general location of contacting your local One Call center. gouge, scrape, dent or crease to the a pipeline. They cannot be relied upon A call to 811 quickly begins the process pipe or coating may cause a future to indicate exact position of the pipeline of getting underground utilities marked. break or leak. It is imperative that the they mark. Also, the pipeline may On receipt of a call, the national center pipeline owner inspect and repair any not follow a straight course between passes the request on to the local level. damage to the line.

25 NY21 Empire Pipeline

IF YOU ARE A PUBLIC SAFETY HOW TO RECOGNIZE A PIPELINE 6. Do not light a match, start an engine, OFFICIAL LEAK use a telephone or cell phone, or turn on / off any electrical appliances. Emergency action procedures for Sight • Sound • Smell Public Safety Officials 7. Avoid creating sparks or sources of LOOK - A spot of dead or discolored heat which could cause gas or vapors If you are a public safety official, you vegetation amid healthy plants, bubbles to ignite and burn. know to take whatever steps you deem coming from bodies or pools of water, necessary to safeguard the public in dirt being blown in the air, or fire at 8. Seek the aid of local authorities. the event of a pipeline emergency. The or below ground level are signs of a following suggestions are offered as a possible leak around the pipeline area. FOR YOUR SAFETY, CALL guide: LISTEN - Listen for any unusual noise If there is an Emergency call 911 or your • Secure the area around the leak to a like a hissing or roaring sound. local Fire or Police Authorities directly. safe distance. This could include the SMELL - An unusual smell or odor will evacuation of people from homes, CALL BEFORE YOU DIG, DRILL OR sometimes accompany a pipeline leak. businesses, schools, and other BLAST IT’S THE LAW! locations, the erection of barricades to DETECTING A GAS ODOR A new, national 811 “Call Before You control access to the emergency site Dig” phone number and website – www. and similar precautions. Natural gas is colorless and odorless. call811.com - make it easier than ever to We add an odorant that produces a • If the pipeline leak is not burning, take call before you dig. distinctive “gas smell” so that leaks are steps to prevent ignition. This could easier to detect. All excavation projects require a call – include prohibiting smoking, rerouting even small projects like planting trees traffic, and shutting off the electricity If you detect a faint gas smell or a strong and shrubs, or installing a fence or and residential gas supply. gas smell near any pipeline: mailbox. If you damage an underground • If the pipeline leak is burning, try • Don’t switch lights on or off or use any utility line while digging, you run the risk to prevent the spread of fire but do electrical appliances or equipment. of harming yourself or those around not attempt to extinguish it. Burning you, disrupting service to an entire • Don’t light any matches or cause any petroleum products will not explode. If neighborhood and potentially being held type of ignition. the fire is extinguished, gas or vapor responsible for fines and repair costs. will collect and could explode when • Immediately leave the area or Empire Pipeline is a member of One- reignited by secondary fires. premises. Call, a damage prevention system for • Contact the pipeline company as • Do call National Fuel’s 24-hour gas excavators. Please call 811 at least quickly as possible. Pipeline marker emergency line, 1-800-444-3130, from 3 business days before you do any signs show the pipeline company’s another location. digging or excavating. name, emergency telephone number and pipeline contents. ASK FOR IDENTIFICATION OF SUSPICIOUS PERSONS NEAR ANY EMPIRE PIPELINE’S ACTIONS PIPELINE DURING AN EMERGENCY For your safety, every National Fuel Gas We will immediately dispatch personnel representative carries an identification to the site to help handle the emergency card. If the card is not clipped onto their and to provide information to public clothing for easy viewing, ask to see safety officials to aid in the response to it. If representatives display proper ID, ADDITIONAL INFORMATION the emergency. We will also take the please let them complete their job. If ABOUT EMPIRE PIPELINE necessary operating actions starting you are suspicious or have questions, OPERATIONS and stopping equipment, closing and contact us immediately at 1-800- opening valves, and similar steps to 444-3130 If you feel there might be a If you ever have any questions minimize the impact of the leak. But problem, call your local police or require additional information PLEASE: Public safety personnel and concerning Empire Pipeline operations others unfamiliar with the pipeline WHAT YOU SHOULD DO IF YOU in your community, please contact us involved in the emergency should not SUSPECT A LEAK at : attempt to operate any of the valves on 1. Turn off and abandon equipment. Empire Pipeline the pipeline. Improper operation of the 6363 Main Street pipeline valves could made the situation 2. Immediately leave the area quickly in Williamsville, NY 14221 worse and cause other accidents to an upwind direction. (800) 365-3234 happen. 3. Warn others. For additional information about 4. Avoid driving into the suspected leak pipelines in your community, visit the area National Pipeline Mapping System web site at www.npms.phmsa.dot.gov 5. Avoid direct contact from escaping products because physical injury can occur.

26 NY21 Enbridge (U.S.) Inc. / Texas Eastern Transmission LP / Algonquin Gas Transmission LLC

5400 Westheimer Court Houston, TX 77056 Public Awareness: 1-888-293-7867 Email: [email protected] Website: www.enbridge.com

Life takes energy: to heat Emergency responder EMERGENCY CONTACT: our homes, to feed our education program 1-800-858-5253 (Liquids) families, to fuel our vehicles. Enbridge offers a free online 1-800-231-7794 (Gas) Enbridge connects people education program to provide public PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: to the energy they need to safety and local public officials with the information needed to Crude Oil 1267 128 help fuel their quality of life. safely and effectively respond to a Natural Gas 1971 115 pipeline emergency. This program focuses on information specific to NEW YORK the disciplines of firefighting, law COUNTIES OF OPERATION: In the United States alone, more than enforcement, 9-1-1 dispatch, Liquids two million miles of pipelines deliver emergency medical services, Erie petroleum and natural gas products. emergency management and local Every year, Enbridge invests in the latest government. Additionally, course Gas technology and training to meet the high completion may count for state- New York Rockland environmental and safety standards our level continuing education (CE) Putnam Westchester neighbors expect, and to keep pipelines credits. Register for the training at Richmond the safest, most efficient and most www.mypipelinetraining.com. reliable way to move energy resources. ______Changes may occur. Contact the operator to discuss their pipeline systems and areas of Our safety measures Call or click before you dig operation. Safety is, and always will be, our number 811 and ClickBeforeYouDig.com are one priority. Our team devotes hundreds free services designed to keep you safe when digging. Calling or clicking is always of thousands of hours every year to You can also find out where other the safest option anytime you are moving keep our systems running smoothly companies’ pipelines are in your area dirt. At least two to three business days and without incident. We invest heavily by going to the National Pipeline before your project (depending on state in safety measures including: Mapping System website at law), simply call 811 or visit https://www.npms.phmsa.dot.gov. • High-quality pipeline material and www.ClickBeforeYouDig.com with protective coating important details about your work, • Pressure tests on new and existing including: pipelines • Inspection and preventative • The type of work you’ll be doing and a maintenance programs description of the area • Round-the-clock monitoring for • The date and time your project will pipelines and facilities begin • Aerial and ground patrols along the • Your worksite’s address, the road on pipeline right-of-way which it’s located and the nearest • Automatic shut-off and remote control intersection • Driving directions or GPS coordinates valves • Within two to three business days, • Emergency response training professional locators will mark and drills for employees and local underground utility lines—including emergency responders pipelines (marked with yellow flags or • Inspection and preventative paint)—so you can work around them, maintenance programs saving yourself from possible injury or property damage. What if there is an emergency? Enbridge facilities are designed to be Pipeline location and markers quickly isolated with block valves for All pipeline markers provide the name rapid containment in the event of an of the pipeline operator, product being emergency. We have pre-arranged plans transported and a telephone number for with local emergency personnel and reporting pipeline emergencies. These periodically conduct emergency drills markers should never be used as a with these groups. reference for a pipeline’s exact location.

27 NY21 Enterprise Products Operating LLC

1100 Louisiana Houston, TX 77002 Website: www.enterpriseproducts.com

COMPANY INFORMATION, ASSETS EMERGENCY RESPONSE AND PRODUCTS TRANSPORTED CAPABILITIES EMERGENCY CONTACT: 1-888-883-6308 Enterprise Products Partners L.P. is The Company’s qualified personnel are a leading North American provider trained in safe operations and emergency PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: of midstream energy services to response activities and participate in LPG 1075 115 producers and consumers of natural exercises reflecting various types of Propane 1075 115 gas, Natural Gas Liquids (NGL), crude emergency scenarios and environmental oil, refined products and petrochemicals. sensitivities. The Company utilizes the NEW YORK Enterprise trans­ports natural gas, NGLs, First Responder/Emergency Response COUNTIES OF OPERATION: petrochemicals and crude oil through Team concept to handle emergency a network of pipe­lines throughout the incidents at its facilities. Employees Albany Otsego United States. receive hands on training in fire fighting, Chemung Schoharie hazardous material spill response and Chenango Schuyler The TE Products Pipeline System rescue/medical/first aid training. In Cortland Steuben extends over 9,000 miles of NGL addition, we maintain a well trained team Delaware Tompkins pipelines through 13 states. In New of employees from various Company York, it operates approximately 200 ______locations as members of the Corporate Changes may occur. Contact the operator to miles pipeline throughout the state. The Emergency Organization. This team, as discuss their pipeline systems and areas of products transported through this system operation. well as an array of emergency response include: Liquid Petroleum Gas, Propane. equipment (including, but not limited to, cell phones, fire extinguisher and air LOCATING ENTERPRISE PIPELINES • Public safety personnel and others monitoring equipment), can be mobilized – PIPELINE VIEWER TOOL unfamiliar with the pipeline should not and deployed to assist in handling attempt to operate any of the valves To find more information regarding emergency situations that may occur at a on the pipeline, unless instructed to do location and products transported in our Company facility or pipeline location. so by Enterprise Products personnel. pipelines within one (1) mile of a specific Enterprise Products utilizes its 24- Improper operation of the pipeline address, visit our website at: www. hour/365 day a year, Pipeline Operations valves could make the situation worse enterpriseproducts.com/pipeline-safety/ Control Center (888-883-6308) as a and cause other accidents to happen. pipeline-viewer. Please note the asset hub of communications in emergency map and pipeline viewer tool are for response situations. Our manned control INCIDENT COMMAND SYSTEM informational purposes only. center monitors the flow, pressure, Enterprise Products utilizes an You can also find out where other temperatures, and other conditions expandable Incident Command System. companies’ pipelines are in your area by throughout the pipeline systems and is Depending upon the size and complexity going to the National Pipeline Mapping an integral part of our communication of an incident, additional Company or System website at during emergency situations. contract personnel may be added as www.npms.phmsa.dot.gov. needed. Additional federal, state or local ENTERPRISE PRODUCTS’ agencies may be integrated into the EMERGENCY RESPONSE PLAN RESPONSE IN AN EMERGENCY Incident Command System by utilizing a An Emergency Response Plan (ERP) • We will immediately dispatch Unified Command Structure. is developed for each pipeline facility to personnel to help handle the contain, control and mitigate the various emergency at the site. types of emergency conditions/situations • We will provide information to public that could occur at one of our facilities. safety officials to aid in their response For more information regarding ERPs, to the emergency. contact the Safety Coordinator in your area: In the Albany area call Jason • We will take necessary operating Arguijo (607) 535-8713; jarguijo@eprod. actions such as closing and opening com. valves to minimize the impact of the leak.

28 NY21 Enterprise Products Operating LLC

SPILL RESPONSE EQUIPMENT sup­plies. These companies also have WATKINS GLEN AREA: CAPABILITIES expert personnel trained in emergency Jeffrey Carter response and cleanup methods. 3691 SR 14 North, PO Box 312 We maintain emergency response equip­ Watkins Glen, NY 14891 ment at some of our facilities. We also CONTACTS Phone: (607) 535-8718 have agreements with various oil spill E-mail: [email protected] response organizations to provide the SELKIRK AREA: appropriate level of response with spill Donald McConnell response equipment including trailers 291 Route 200, PO Box 179 containing spill booms, sorbent materials, Harford, NY 13784 boats, motors, hand tools, power tools, Phone: (607) 844-5437 pumps, hoses, personal protective E-mail: [email protected] equip­ment, first aid and miscellaneous

29 NY21 GenOn Bowline, LLC

Information Department: 1-845-786-8004 Emergency Number: 1-800-786-9569 Website: https://www.genon.com

ABOUT GENON BOWLINE, LLC: PIPELINE SAFETY EMERGENCY CONTACT: GenOn Bowline, LLC operates and System failures occur infrequently along 1-800-786-9569 maintains two (2) natural gas pipelines in the nation’s network of interstate natural your area. The pipelines supply natural gas pipeline facilities, and many of these PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: gas to the Bowline Power Generation are caused by damage from others Natural Gas 1971 115 Facility located on Samsondale Avenue, digging near the pipeline. We watch for in the Village of West Haverstraw. The unauthorized digging, but we request NEW YORK natural gas in these pipelines is used your help to notify us. COUNTIES OF OPERATION: solely by the power plant and is not sold ALWAYS CALL 811 BEFORE YOU for residential or commercial use. As DIG! Rockland such, if your home uses natural gas and ______you are experiencing problems with your Changes may occur. Contact the operator to gas piping or burning equipment, you will discuss their pipeline systems and areas of operation. need to contact your natural gas provider. One pipeline originates at Buena Vista Road in the Town of Clarkstown and You can also find out where other the other pipeline originates at Eakman companies’ pipelines are in your area by Drive in the Village of West Haverstraw. PIPELINE LOCATION AND going to the National Pipeline Mapping Both share the same right-of-way MARKERS System website at www.npms.phmsa. until terminating at the Bowline Power dot.gov. Pipeline markers are used to indicate Generation Facility. the approximate location of a natural GenOn Bowline, LLC is committed to gas pipeline and to provide contact improving public safety as well as the information. Markers should never be integrity of its pipelines. This benefits all removed or relocated by anyone other our neighbors. than a pipeline operator.

EMERGENCY RESPONSE PLANS An Emergency Response Plan is developed to contain, control and mitigate the various types of emergency conditions/situations that could occur at our facility. For more information regarding GenOn Bowline’s emergency response plans and procedures, contact us directly.

30 NY21 IMTT Pipeline

Robert Mieczkowski 250 East 22nd Street Bayonne, NJ 07002 Phone: 201-823-5334 Email: [email protected] Website: www.ImttPipeline.com

EMERGENCY CONTACT: 1-201-437-2200

PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: Gasoline 1202 128 Heating Oil 1203 128

NEW YORK COUNTIES OF OPERATION:

Richmond ______Changes may occur. Contact the operator to discuss their pipeline systems and areas of operation.

PIPELINE PRECAUTION Pipeline markers are located along pipeline routes in order to identify the approximate location of our pipelines. WHY PIPELINES? PRODUCTS WE TRANSPORT VIA The information listed on the markers PIPELINE includes the pipeline company and Pipelines are the safest means of the emergency telephone number. It transporting liquids. That is why nearly Our pipelines transport gasoline and is important to remember that pipeline 50% of interstate tonnage shipped distillates. markers may not illustrate the exact in the United States is shipped via location of the pipeline and do not pipeline. There are 173,000 miles of HELP PREVENT PIPELINE indicate pipeline depth. liquid pipelines in the United States that EMERGENCIES transport tens of millions of gallons of The number one cause of pipeline products each day and even with such leaks is excavation with construction a high volume of combustible liquids equipment and tools owned by a party carried, pipelines have the safest record other than the pipeline company. Even in the land transportation industry. a gouge or scrape could cause the pipe Before a pipeline is put into operation, to leak or break. In most cases, damage it must be tested at a higher pressure is preventable by calling us before you than it will be used on a daily basis to start any construction near a pipeline. ensure its safety. Once the pipeline is In fact, taking time to call us before you functional, it is monitored 24 hours a day dig can prevent accidents and injuries. by manned control centers. Before you dig or excavate, contact your local One-Call system: IMTT PIPE LINE COMPANY New Jersey: 1- 800-272-1000 HOW CAN YOU RECOGNIZE IMTT Pipeline is committed to providing New York: 1-800-272-4480 A PIPELINE LEAK? a safe way to transport petroleum Or 811 product. We also want to supply you A pipeline leak can be extremely danger- with all the necessary guidelines and If you see someone using construction ous. In the event of a possible leak, use precautions when it comes to pipeline equipment or machinery near a pipeline your senses. safety. This brochure was designed to marker, call us collect at Sight. keep you informed of the appropriate 201-437-2200. methods and precautions needed in The majority of pipeline leaks can be de- case of a pipeline emergency. If you tected visually. A liquid leak may appear should encounter an emergency, always as a pool of liquid or discolored earth. A call us collect at 201-437-2200. vapor may be seen as a foggy mist or

31 NY21 IMTT Pipeline dense white cloud around the pipeline. WHAT YOU SHOULD DO IF YOU • Do NOT start an engine or an Dead or discolored vegetation in an oth- ENCOUNTER A LEAK electric light. erwise green and fertile environment is If you encounter a pipeline leak, you • Do NOT ring doorbells or use another sign of possible leakage. should follow these important guidelines: spark-causing knockers to notify Sound. others of the leak. Knock with your • Leave the area immediately and hand instead. A pipeline leak may be identified by a direct any bystanders to leave. sound that can range from a slight hiss- • Immediately notify the pipeline • Avoid direct contact with the ing to a loud roaring. The sound will vary operator. Always call collect. escaping liquids. depending on the leak size. • If the pipeline operator number is • Avoid driving into any vapor clouds. Smell. not easily accessible, contact your • Avoid creating sparks or sources of local fire department, police One of the first indications of a leak may heat that could cause the liquids or department or state police be a strange or unusual odor in the vicin- vapors to ignite and burn. ity of a pipeline. Each petroleum product • NEVER try to shut a pipeline valve. has a unique and distinct smell, making it • Do NOT light a match. easier to identify the product type.

32 NY21 Kiantone Pipeline Corp.

Jim Hare 550 Meyer Road P.O. Box 129 West Seneca, NY 14224 Phone: (716) 675-2767 E-mail: [email protected]

In addition to monitoring land use, both operators regularly provide notice EMERGENCY CONTACT: to landowners, excavators, and the 1-814-723-1201 affected public about their obligation PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: to call 811 prior to all digs. Emergency Crude Oil (KPL) 1267 128 responders should also remember that any digging during a response requires NEW YORK an emergency one-call notification to COUNTIES OF OPERATION: 811. Public safety and environmental protection are top priority in an Cattaraugus Erie emergency response. ______Changes may occur. Contact the operator to In addition to its pipelines, Kiantone and discuss their pipeline systems and areas of URC also maintain tank facilities and operation. pumping operations. These locations are regularly manned and maintain KIANTONE & UNITED REFINING a strict level of security. Response SIGNS OF A RELEASE Kiantone Pipeline is a coated steel plans are on file at each Control • Oil on the ground transmission pipeline that extends Center that detail the pipeline assets, • Rainbow sheen on water from Buffalo, New York to Warren, emergency procedures, structure (e.g. • Dirt blowing into the air Pennsylvania. Its sole purpose is to unified command), and other response • Mud or water bubbling up deliver crude oil to United Refining information. For more information please • Dead vegetation in an otherwise Company’s refinery, where it is contact the corresponding pipeline green area transformed into usable fuels such as manager above. • A hissing or roaring sound gasoline, diesel fuel, propane, butane, • Oily odor asphalt, and a variety of other petroleum INTEGRITY MANAGEMENT products. The crude oil originates in To ensure our pipelines perform their HAZARDS FROM A RELEASE western Canada providing for a line of jobs quietly and safely, Kiantone products generated entirely in North • Fire or explosion and URC also maintain integrity America. Kiantone Pipeline is owned by • Harmful vapors management programs. These United Refining Company and was built • Environmental damage programs are used to evaluate the in 1971. pipeline conditions and the surrounding PIPELINE MARKERS Kiantone Pipeline (KPL) is owned and environments, including zones deemed operated through the parent company as high consequence areas (HCAs) by Markers display the: United Refining Company (URC) located the DOT. These HCAs are given special • Material transported in Warren, PA. attention to ensure pipeline integrity is • Name of the pipeline operator managed at a higher level as impacts • Operator’s emergency number RIGHT-OF-WAYS & FACILITIES would be greater. • Approximate area of pipeline Kiantone Pipeline traverses The integrity management program operation approximately 78 miles of right-of-way includes several monitoring systems to Markers do not: (ROW) from Buffalo, NY to Warren, verify the condition of the pipelines and PA. The ROW includes a variety of to ensure they are controlled at a safe • Show exact location properties from highways and parking operating level. In addition, a variety of • Indicate depth lots to fields and wilderness. The law assessment technologies are used to • Indicate pipeline pressure requires these ROWs to be kept clear check both the inside and outside of the of trees, buildings or other structures pipelines and their corrosion prevention except for pipeline markers. This allows systems. All data is then regularly for regular surveillance to ensure no evaluated through risk modeling to unauthorized activities or encroachment provide a complete look at where risk is occurs that could damage the higher so that preventive and mitigative pipeline. Any land use in these areas measures can be implemented as is minimized to ensure quick and needed. More information on integrity unobstructed access in case of an management can be obtained by calling emergency. the pipeline manager above.

33 NY21 Linde

Steve Cristiano 4501 Royal Avenue Niagara Falls, NY 14304 Phone: (716) 286-4601 Website: www.linde.com

Linde, Inc. operates a hydrogen pipeline WHAT TO DO: in Niagara County that transports low EMERGENCY CONTACT: • Leave the area immediately. pressure hydrogen gas from the gas 1-800-926-9620 producer to our facility in Niagara Falls. • Do not light a match, start an engine Our facility purifies and liquefies the or equipment, use a telephone, switch PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: gas, which is then transported by truck a light on or off, or do anything that Hydrogen Gas 1049 115 to industrial customers throughout might create a spark. the Northeastern United States. Our • Do not drive into the area; automobile NEW YORK customers use the hydrogen to anneal engines may ignite vapors. COUNTIES OF OPERATION: steel and to produce cleaner gasoline • From a safe distance, call 9-1-1 or the Niagara and diesel fuel, among other things. telephone number shown the Linde ______Linde’s pipeline operations have an pipeline marker sign. Describe the Changes may occur. Contact the operator to excellent safety record. As an industry, leak and its location. discuss their pipeline systems and areas of operation. the National Transportation Safety Board • Warn others when possible. has recognized pipelines for having • Do not attempt to extinguish any a safety record unparalleled by any pipeline fire that may start. IF YOU DIG AND DAMAGE OR other mode of transporting products. DISTURB A PIPELINE Linde’s pipelines are monitored 24 hours Linde communicates regularly with per day, seven days per week using local public officials and has an on- Even if you cause what appears to be sophisticated computers, alarms, and going relationship with local emergency only minor damage to the pipeline, meters. They are also regularly patrolled responders, who would respond in notify Linde immediately. A gouge, to check for leaks and abnormal the event of an emergency. During scrape, dent, or crease to the pipe or conditions. Pipeline system integrity an emergency, Linde will immediately coating may cause damage to the line is monitored and maintained using dispatch personnel to the location to or related equipment. State law requires regularly scheduled inspections and help handle the emergency, and to all damage to be reported to the pipeline preventative maintenance activities. provide information to public officials to operator. Do not attempt to make repairs

aid in their response to the emergency. to the pipeline yourself Hydrogen is highly flammable and will Our personnel will take the necessary displace oxygen in the air we breathe. steps to minimize the impact of the It is colorless and odorless so it is not situation such as starting and stopping possible to detect it by sight or scent. equipment, closing and opening valves, Leaks in pipelines may develop when and similar operating actions. they are damaged by excavation, blasting, drilling, land movement, heavy BEFORE YOU DIG OR EXCAVATE surface loads, fire, or other factors. Acts of nature such as tornadoes, Call 811 or Dig Safely New York at earthquakes, or soil erosion may also 1-800-962-7962. Please call 48 hours damage pipelines. before you start your project, whether 1-800-926-9620 landscaping, building fences, or starting BE ALERT TO THESE DANGER major construction. Linde will mark the SIGNS: location of our lines at no cost to you. Remember, pipeline and utility markers • Unexplained dead vegetation in the may not show the exact location of pipeline right-of-way. buried lines. CALL BEFORE YOU DIG! Pipeline markers have been placed • Blowing dirt. Failure to call before excavation is the at pipeline crossings of public roads, • Hissing sound. leading cause of damage to buried railroads, navigable waterways and pipelines. • Fire. other locations to mark the presence of underground pipelines. Linde pipeline • Heat waves above the pipeline during markers are generally white rectangular daytime. signs with blue or green lettering. These markers display the material transported in the pipeline and the phone number to call in the event of an emergency or if a leak is suspected. You should be

34 NY21 Linde aware of any pipeline markers in your Linde has submitted our pipeline suspicious activity on a pipeline right of neighborhood. Pipeline markers are locations to the National Pipeline way please report it to the appropriate important for the safety of the general Mapping System (NPMS) to improve local authorities as soon as possible, or public. It is a federal crime for any pipeline safety and emergency call Linde at 1-800-926-9620. person to willfully deface, damage, preparedness. The nation’s remove, or destroy any pipeline sign or infrastructure, including pipelines, is a right-of-way marker. matter of national security. If you witness

35 NY21 National Fuel Gas Supply Corporation

Gregory Kruppa 14851 Konert Road Collins, NY 14034 Phone: (716) 532-4441 Website: https://www.nationalfuel.com/

IF YOU LIVE OR WORK NEAR A in locating pipelines, they are limited PIPELINE in the information they provide. They EMERGENCY CONTACT: provide no information, for example, on 1-800-444-3130 There are thousands of miles of the depth or number of pipelines in the pipelines in the United States and it is PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: vicinity. possible that you have a pipeline for a Natural Gas 1971 115 neighbor. According to the Department PIPELINE CONTENTS of Transportation, pipelines are the NEW YORK safest method of transporting petroleum • Pipelines carry both gaseous and COUNTIES OF OPERATION: products and natural gas that we use in liquid materials. our everyday life. Stationary pipelines Allegany Livingston • Many liquids form gaseous vapor are polite and quiet neighbors, but they Cattaraugus Niagara clouds when released into the air. are hard working too. They operate Chautauqua Steuben every year effectively and safely, and • Many pipelines contain colorless and Erie Wyoming are vital to our economy. So please be odorless products. ______a good neighbor and watch out for your Changes may occur. Contact the operator to • Some pipeline gases are lighter than discuss their pipeline systems and areas of local pipeline. Here are some tips for air and will rise. operation. living and working near your pipeline neighbors: • Other heavier-than-air gases and liquids will stay near the ground and utilities who will send crews to mark HOW CAN YOU TELL WHERE A collect in low spots. underground lines for free. Please call PIPELINE IS LOCATED? • All petroleum gases and liquids are 811 at least 3 working days before Look for these signs flammable. digging. This service is free at no cost to you. Since pipelines are buried underground, • Any pipeline leak can be potentially line markers like the ones shown above dangerous. LOOK FOR PIPELINE MARKERS are used to indicate their approximate location along the route. The markers IF YOU OR YOUR COMPANY DOES To determine if there are pipelines in the can be found where a pipeline intersects EXCAVATION WORK area where excavation is planned, look a street, highway or railway. for pipeline markers at nearby roads, If your company does excavation work, railroads and fences. Don’t try to guess The markers display the material or if you are a homeowner, developer or the route or location of the pipeline transported in the line, the name of a farmer plowing more than 16 inches from where the markers are placed. the pipeline operator, and a telephone deep, we need your help in preventing Call the pipeline company collect at the number where the operator can be pipeline emergencies. Before starting telephone number shown on the marker. reached in the event of an emergency. any excavation activity on your property, They will send a representative to mark you are required by state law to call the the exact location, route, and depth of One-Call Notification Center or 8-1-1. the pipeline at no charge. Records show that damage from excavation-related activities, particularly WHAT TO DO IF YOU ARE DIGGING from equipment digging into pipelines, AND DISTURB A PIPELINE is the number one cause of pipeline Even if you cause what seems to be Located near roads, Marker for Pipeline Painted metal accidents. Without proper coordination, only minor damage to the pipeline, notify railroads and along pipeline patrol casing or plastic excavation activities in the vicinity of pipeline right-of-ways plane vent posts the pipeline company immediately. A underground pipelines can result in very gouge, scrape, dent or crease to the dangerous situations. ARE PIPELINE MARKERS pipe or coating may cause a future ALWAYS PLACED ON TOP OF THE A nation-wide 811 “Call Before You Dig” break or leak. It is imperative that the PIPELINE? phone number simplifies the process of pipeline owner inspect and repair any contacting your local One Call center. damage to the line. Markers indicate the general location of A call to 811 quickly begins the process a pipeline. They cannot be relied upon of getting underground utilities marked. to indicate exact position of the pipeline On receipt of a call, the national center they mark. Also, the pipeline may passes the request on to the local level. not follow a straight course between One Call Center personnel in your area markers. And, while markers are helpful will then notify affected underground

36 NY21 National Fuel Gas Supply Corporation

IF YOU ARE A PUBLIC SAFETY HOW TO RECOGNIZE A PIPELINE 6. Do not light a match, start an engine, OFFICIAL LEAK use a telephone or cell phone, or turn on / off any electrical appliances. Emergency action procedures for Sight • Sound • Smell Public Safety Officials 7. Avoid creating sparks or sources of LOOK - A spot of dead or discolored heat which could cause gas or vapors If you are a public safety official, you vegetation amid healthy plants, bubbles to ignite and burn. know to take whatever steps you deem coming from bodies or pools of water, necessary to safeguard the public in dirt being blown in the air, or fire at 8. Seek the aid of local authorities. the event of a pipeline emergency. The or below ground level are signs of a following suggestions are offered as a possible leak FOR YOUR SAFETY, CALL guide: around the pipeline area. If there is an Emergency call 911 or your • Secure the area around the leak to a LISTEN - Listen for any unusual noise local Fire or Police Authorities directly. safe distance. This could include the like a hissing or roaring sound. evacuation of people from homes, CALL BEFORE YOU DIG, DRILL OR SMELL - An unusual smell or odor will businesses, schools, and other BLAST IT’S THE LAW! sometimes accompany a pipeline leak. locations, the erection of barricades to A new, national 811 “Call Before You control access to the emergency site DETECTING A GAS ODOR Dig” phone number and website – www. and similar precautions. call811.com - make it easier than ever to Natural gas is colorless and odorless. • If the pipeline leak is not burning, take call before you dig. We add an odorant that produces a steps to prevent ignition. This could distinctive “gas smell” so that leaks are All excavation projects require a call – include prohibiting smoking, rerouting easier to detect. even small projects like planting trees traffic, and shutting off the electricity and shrubs, or installing a fence or and residential gas supply. If you detect a faint gas smell or a strong mailbox. If you damage an underground gas smell near any pipeline: • If the pipeline leak is burning, try utility line while digging, you run the risk to prevent the spread of fire but do • Don’t switch lights on or off or use any of harming yourself or those around not attempt to extinguish it. Burning electrical appliances or equipment. you, disrupting service to an entire petroleum products will not explode. If neighborhood and potentially being held • Don’t light any matches or cause any the fire is extinguished, gas or vapor responsible for fines and repair costs. type of ignition. will collect and could explode when National Fuel Gas is a member of reignited by secondary fires. • Immediately leave the area or One-Call, a damage prevention system premises. • Contact the pipeline company as for excavators. Please call 811 at least quickly as possible. Pipeline marker • Do call National Fuel’s 24-hour gas 3 business days before you do any signs show the pipeline company’s emergency line, 1-800-444-3130, from digging or excavating. name, emergency telephone number another location. and pipeline contents. ASK FOR IDENTIFICATION OF NATIONAL FUEL’S ACTIONS SUSPICIOUS PERSONS NEAR ANY DURING AN EMERGENCY PIPELINE We will immediately dispatch personnel For your safety, every National Fuel Gas to the site to help handle the emergency representative carries an identification and to provide information to public card. If the card is not clipped onto their safety officials to aid in the response to clothing for easy viewing, ask to see ADDITIONAL INFORMATION the emergency. We will also take the it. If representatives display proper ID, ABOUT NATIONAL FUEL necessary operating actions starting please let them complete their job. If OPERATIONS and stopping equipment, closing and you are suspicious or have questions, opening valves, and similar steps to contact us immediately at 1-800- If you ever have any questions minimize the impact of the leak. But 444-3130 If you feel there might be a or require additional information PLEASE: Public safety personnel and problem, call your local police concerning National Fuel operations in others unfamiliar with the pipeline your community, please contact us at : involved in the emergency should not WHAT YOU SHOULD DO IF YOU National Fuel Gas attempt to operate any of the valves on SUSPECT A LEAK 6363 Main Street the pipeline. Improper operation of the 1. Turn off and abandon equipment. Williamsville, NY 14221 pipeline valves could made the situation (800) 365-3234 worse and cause other accidents to 2. Immediately leave the area quickly in happen. an upwind direction. For additional information about 3. Warn others. pipelines in your community, visit the 4. Avoid driving into the suspected leak National Pipeline Mapping System area web site at www.npms.phmsa.dot.gov 5. Avoid direct contact from escaping products because physical injury can occur.

37 NY21 New York State Electric & Gas Corporation

Anna Caron Supervisor – Damage Prevention 4425 Old Vestal Road Vestal, NY 13850 Cell: 207-458-2766 Email: [email protected] Websites: nyseg.com, rge.com

NYSEG, a subsidiary of AVANGRID, • Operating under time-proven serves approximately 881,000 electricity operating and maintenance EMERGENCY CONTACT: customers and 263,000 natural gas procedures and emergency 1-800-572-1121 customers across more than 40% response plans that are regularly PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: of upstate New York. Affiliated with reviewed and revised. Natural Gas 1971 115 Iberdrola SA, AVANGRID owns eight • Partnering with emergency electricity, natural gas or combination responders and local officials to NEW YORK utilities in Connecticut, Maine, help prevent emergencies and COUNTIES OF OPERATION: Massachusetts, and New York. The prepare to respond to emergencies. utilities serve 2.2 million electricity Allegany Ontario customers, 930,000 natural gas THE PUBLIC’S ROLES IN Broome Orange customers, and are recognized for ENSURING SAFETY Cattaraugus Orleans safe, reliable energy delivery, excellent Cayuga Otsego customer service, and a commitment to How to recognize a natural gas leak: Chemung Putnam the community and environment. • Smell: We add a non-toxic odorant Chenango Saratoga For more information, visit nyseg.com to natural gas so that you’ll be able Clinton Schoharie and avangrid.com. to detect leaks. (The odorant smells Columbia Schuyler like rotten eggs.) Cortland Seneca OUR COMMITMENT TO SAFETY Delaware Steuben • Sight: You may see a white cloud, Herkimer Sullivan We work with industry groups to mist, fog, bubbles in standing water, Lewis Tioga continually enhance natural gas pipeline dirt being blown into the air or Livingston Tompkins safety and training methods. At the vegetation that appears to be dead Madison Wayne state level, we work with regulators or dying for no apparent reason. Niagara Wyoming on programs designed to ensure • Sound: You may hear an unusual Oneida Yates the safe operation of the natural gas noise like roaring, hissing or Onondaga distribution system for customers and whistling. ______residents. And, as new technologies Changes may occur. Contact the operator to are developed in natural gas pipeline How to respond to a natural gas leak: discuss their pipeline systems and areas of design, construction, inspections, and operation. • Move to safe surroundings and operations, we will continue to invest warn others to stay away. (If the in pipeline integrity programs that will odor is inside, get up, get out and allow for the safe and reliable delivery of call NYSEG from another location.) Additional leak response steps for natural gas. Excavators: • Call NYSEG at 1-800-572-1121. • Stop all work and move workers OUR ROLES IN ENSURING SAFETY (Or call 911.) away. The work we do every day is essential to • DO NOT strike a match, use a cell • Keep the public and traffic away. natural gas safety. Our work includes: phone or switch on/off appliances, lights or even a flashlight in the area • Do not attempt to repair the leak or • Using the latest technology to where you smell natural gas. These slow the rate of leaking natural gas. monitor our natural gas delivery items can produce sparks. system around the clock. • Do not attempt to extinguish a • Do not attempt to make any repairs. natural gas-fed fire. • Conducting aerial and ground inspections. • Do not attempt to put out a fire. • If you suspect or become aware of a dent, scratch or coating damage • Extensive maintenance. Additional leak response steps for to a NYSEG pipeline, notify the Emergency Personnel: • Participating in Dig Safely. company immediately at New York. • Secure the area. 1-800-572-1121. • Training, testing and qualifying • Evacuate as necessary. employees under U.S. Department • Take steps to eliminate possible of Transportation standards for sources of ignition. pipeline operators.

38 NY21 New York State Electric & Gas Corporation

PIPELINE MARKERS PREVENTING DAMAGE TO WORKING TOGETHER ENSURES NATURAL GAS FACILITIES SAFE, RELIABLE NATURAL GAS NYSEG installs pipeline markers near SERVICE roads, highways and at other locations Whether you’re putting up a fence or along company rights of way. These planting a tree, protect yourself and NYSEG: To report a natural gas markers show the approximate location the safety of others by dialing 811 or emergency, call 1-800-572-1121 of pipelines and provide emergency contacting DigSafely. New York directly For all non-emergency natural gas contact number information. at 1-800-962-7962 to have underground services contact a plumbing and heating Not all buried pipelines have markers. facilities marked. or appliance professional. Whether or not a natural gas pipeline (Please call at least two working days is marked – and even if you believe but not more than 10 working days you know the location of a natural gas before any excavation starts.) pipeline, always call 811 or Dig Safely. New York directly at 1-800-962-7962 to Excavation must always be done determine the location of the natural gas carefully. Even minor damage must pipeline before doing any excavation. be reported as it is imperative for the pipeline owner to inspect and repair any damage.

39 NY21 Repsol

Repsol (formerly Talisman Energy) 337 Daniel Zenker Drive Horseheads, NY 14845 Phone: 1-866-566-4747 https://www.repsol.com/us_en/ [email protected]

Repsol, one of the world’s leading integrated, global oil and gas companies, purchased Talisman Energy in 2015. The US operations officially changed its name EMERGENCY CONTACT: to Repsol Oil & Gas USA, LLC on Dec. 30, 2016. 1-800-530-5392

Repsol has 27,000 employees in 40 countries, and eight decades of energy sector PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: experience. Our activities span the entire energy value chain, from oil and gas Natural Gas 1971 115 exploration, production and refining to manufacturing and marketing oil a gas products and petrochemicals. Our commitment to technological innovation enables NEW YORK us to respond sustainably, efficiently and safely to meet current and future COUNTIES OF OPERATION: energy needs. Repsol’s acquisition of Talisman Energy significantly increased our presence in the Chemung Steuben U.S., a strategic growth region. Repsol has exploration and production assets in Schuyler Tioga the Gulf of Mexico, the Marcellus Shale in Pennsylvania, the Eagle Ford Shale in South Texas, the Mississippi Lime in Oklahoma and Kansas and the North Slope of PENNSYLVANIA Alaska. Repsol’s corporate headquarters are in Madrid, Spain. Its local offices are COUNTIES OF OPERATION: in Horseheads, NY, and Pittsburgh, PA. Bradford Tioga Susquehanna ______Changes may occur. Contact Repsol to discuss their pipeline systems and areas of operation.

REPSOL’S CULTURE OF SAFETY valves throughout our pipeline network. We also maintain a damage prevention program in accordance with state and Repsol promotes a positive culture of safety, seeking to federal guidelines. achieve optimal performance in all operations, protecting the people, facilities and environment around it. We believe OUR PIPELINE MARKERS in providing high quality and effective safety awareness communication and training for emergency responders In 2017, we will change our all pipeline marker identification in the communities where we work. Our sponsorship and signage from our old company name to our new name. In all participation in pipeline safety awareness programs is an cases, the emergency number listed there will connect you to example of that commitment. our personnel who are trained to respond to your call.

OUR PIPELINES In our Marcellus and Trenton Black River operations in New York and Pennsylvania, we produce clean, odorless, colorless natural gas. This is a highly flammable gas found in geologic formations in the earth, obtained from formations ranging from 6,000 to 12,000 feet deep. Our main method of safely transporting it is through pipelines. Our natural gas pipelines are made of durable materials that meet or exceed the specifications set by state and federal regulations. Ranging from 2- to 20- inches in diameter, coated or wrapped to prevent damage, they carry natural gas to large, interstate transmission pipelines. The majority of our lines are buried, although we do operate some above-ground facilities and valves. Our pipeline are monitored by Repsol employees to ensure their integrity, and include emergency shutdown

40 NY21 Repsol

Repsol (formerly Talisman Energy) 337 Daniel Zenker Drive Horseheads, NY 14845 Phone: 1-866-566-4747 https://www.repsol.com/us_en/ [email protected]

EMERGENCY RESPONSE

If you are called to respond to an incident at one of our pipelines, please follow these important guidelines:

DO:

• Report the emergency, including type (leak, fire, rupture) and location to Repsol at 1-800-530-5392 • Secure the site, control access and evacuate people, if necessary • Wait for instructions from a Repsol employee • Allow Repsol employees access to the site, and work with them to control the situation • Stay upwind and be aware of potential gas migration and secondary fires • Preserve the scene for future incident investigation

DON’T:

• Introduce an ignition source, such as automobile engines, cell phones, portable compressors • Enter the site until a Repsol representative arrives and describes operating procedures • Fight pipeline fires, except under the direct supervision of Talisman personnel • Operate pipeline valves • Enter areas that may contain deadly hydrogen sulfide (H2s). If a foul odor, similar to rotten eggs, is noticeable, H2s may be present. However, since H2s quickly causes you to lose your sense of smell, H2s detection equipment is necessary. If in doubt, do not proceed without proper protection. • Attempt to rescue someone who is down without appropriate respiratory protection and any other necessary personal protective equipment.

As local public safety officials and emergency responders, you play an important role in helping Repsol safeguard the public, our pipelines and facilities.

If you would like more information about our facilities and procedures, please contact: Repsol Emergency calls, 24/7: 1-800-530-5392 General information: 1-866-566-4747

41 NY21

Rochester Gas and Electric Corporation

Anna Caron Supervisor – Damage Prevention 4425 Old Vestal Road Vestal, NY 13850 Cell: 207-458-2766 Email: [email protected] Websites: nyseg.com, rge.com

RG&E, a subsidiary of AVANGRID, • Operating under time-proven serves approximately 371,000 electricity operating and maintenance EMERGENCY CONTACT: customers and 307,000 natural gas procedures and emergency 1-800-743-1702 customers in a nine-county region response plans that are regularly centered on the City of Rochester. reviewed and revised. PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: Affiliated with Iberdrola SA, AVANGRID Natural Gas 1971 115 • Partnering with emergency owns eight electricity, natural gas or responders and local officials to combination utilities in Connecticut, NEW YORK help prevent emergencies and Maine, Massachusetts, and New COUNTIES OF OPERATION: prepare to respond to emergencies. York. The utilities serve 2.2 million electricity customers, 930,000 natural Genesee Orleans THE PUBLIC’S ROLES IN gas customers, and are recognized for Livingston Wayne ENSURING SAFETY safe, reliable energy delivery, excellent Monroe Wyoming customer service, and a commitment to How to recognize a natural gas leak: Ontario the community and environment. ______• Smell: We add a non-toxic odorant Changes may occur. Contact the operator to For more information, visit rge.com and to natural gas so that you’ll be able discuss their pipeline systems and areas of operation. avangrid.com. to detect leaks. (The odorant smells like rotten eggs.) OUR COMMITMENT TO SAFETY • Sight: You may see a white cloud, Additional leak response steps for We work with industry groups to mist, fog, bubbles in standing water, Excavators: continually enhance natural gas pipeline dirt being blown into the air or • Stop all work and move workers safety and training methods. At the vegetation that appears to be dead away. state level, we work with regulators or dying for no apparent reason. on programs designed to ensure • Keep the public and traffic away. • Sound: You may hear an unusual the safe operation of the natural gas noise like roaring, hissing or • Do not attempt to repair the leak or distribution system for customers and whistling. slow the rate of leaking natural gas. residents. And, as new technologies are developed in natural gas pipeline How to respond to a natural gas leak: • Do not attempt to extinguish a design, construction, inspections, and natural gas-fed fire. • Move to safe surroundings and operations, we will continue to invest warn others to stay away. (If the • If you suspect or become aware of in pipeline integrity programs that will odor is inside, get up, get out and a dent, scratch or coating damage allow for the safe and reliable delivery of call RG&E from another location.) to a RG&E pipeline, notify the natural gas. company immediately at • Call RG&E at 1-800-743-1702 (Or 1-800-743-1702. OUR ROLES IN ENSURING SAFETY call 911.) The work we do every day is essential to • DO NOT strike a match, use a cell PIPELINE MARKERS natural gas safety. Our work includes: phone or switch on/off appliances, RGE installs pipeline markers near lights or even a flashlight in the area • Using the latest technology to roads, highways and at other locations where you smell natural gas. These monitor our natural gas delivery along company rights of way. These items can produce sparks. system around the clock. markers show the approximate location • Do not attempt to make any repairs. of pipelines and provide emergency • Conducting aerial and ground contact number information. inspections. • Do not attempt to put out a fire. Not all buried pipelines have markers. • Extensive maintenance. Additional leak response steps for Whether or not a natural gas pipeline Emergency Personnel: • Participating in Dig Safely. is marked – and even if you believe New York. • Secure the area. you know the location of a natural gas pipeline, always call 811 or Dig Safely. • Training, testing and qualifying • Evacuate as necessary. New York directly at 1-800-962-7962 to employees under U.S. Department • Take steps to eliminate possible determine the location of the natural gas of Transportation standards for sources of ignition. pipeline before doing any excavation. pipeline operators.

42 NY21 Rochester Gas and Electric Corporation

PREVENTING DAMAGE TO (Please call at least two working days WORKING TOGETHER ENSURES NATURAL GAS FACILITIES but not more than 10 working days SAFE, RELIABLE NATURAL GAS before any excavation starts.) SERVICE Whether you’re putting up a fence or planting a tree, protect yourself and Excavation must always be done RG&E: To report a natural gas the safety of others by dialing 811 or carefully. Even minor damage must emergency, call 1-800-743-1702 contacting DigSafely.New York directly be reported as it is imperative for the For all non-emergency natural gas at 1-800-962-7962 to have underground pipeline owner to inspect and repair any services contact a plumbing and heating facilities marked. damage. or appliance professional.

43 NY21 Stagecoach Gas Services LLC

811 Main Street, Suite 3400 Houston, TX 77002

Operated by Crestwood

OVERVIEW PRODUCTS TRANSPORTED IN YOUR AREA: NATURAL GAS EMERGENCY CONTACT: Stagecoach Gas Services, LLC, is 1-866-234-7473 a natural gas pipeline and storage Natural Gas is lighter than air and will business located in the southern tier generally rise and dissipate. Though, PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: of New York and the northern tier of gas may gather in a confined space and Natural Gas 1971 115 Pennsylvania, and is jointly owned travel to a source of ignition. Natural gas by Con Edison and Crestwood. will be easily ignited by heat, sparks, or NEW YORK Operational safety and environmental flames and will form explosive mixtures COUNTIES OF OPERATION: protection are top priorities at with air. Stagecoach and we are dedicated to Broome Steuben educating communities on pipelines and HOW TO RECOGNIZE A PIPELINE Chemung Tioga how to avoid pipeline accidents. LEAK: SIGHT – SOUND - SMELL Schuyler Tompkins Stagecoach Gas Services, LLC owns • Look: A spot of dead or discolored and operates natural gas storage vegetation amid healthy plants, PENNSYLVANIA facilities in New York and Pennsylvania, bubbles coming from pools of water, COUNTIES OF OPERATION: where natural gas is stored dirt being blown into the air, or fire underground. Pipelines connected to at or below ground level are signs of Bradford Sullivan these underground storage wells then a possible leak around the pipeline Lycoming transport the natural gas to or from other area. ______Changes may occur. Contact the operator to interconnecting pipeline companies for • Listen: Listen for any unusual noise discuss their pipeline systems and areas of delivery to end users. operation. like a hissing or roaring sound PIPELINE FACILITY LOCATION • Smell: Although natural gas is odorless, an unusual smell or odor Plan and participate in area-wide The Stagecoach Pipeline & Storage may sometimes accompany a pipeline emergency response drills with system stretches 95 miles, north- leak. other, local, energy companies. Our to-south, between Owego, NY and Emergency Response Plan is available Muncy Valley, PA and traverses Tioga upon request. County, NY, and Bradford, Sullivan, and WHAT TO DO IF A GAS LEAK Lycoming Counties, PA. The pipeline OCCURS In order to implement such a response, serves SP&SP’s natural gas storage • Do NOT do anything that would create if you notice any signs of an field in southern NY and northern PA a spark (an ignition): do not light any emergency, call 911 or our emergency and transports gas between the storage matches, switch on equipment or response number: 866-234-7473 caverns and interconnects with other lights, use a cell phone, or drive into a pipeline companies. leak or vapor cloud area PREVENTING PIPELINE DAMAGE AND LEAKS The Twin Tier Pipeline system • Immediately evacuate the area – in an (formerly Seneca East Pipeline system) upwind direction. Warn others to stay One of the largest causes of pipeline stretches 40 miles, in a northwest-to- away. accidents is third-party damage caused southeast direction, from near Ithaca, by someone digging in the vicinity of the NY, to Binghamton, NY and traverses • DO call 911 from a safe location, pipeline without knowing exactly where Tompkins, Tioga, and Broome Counties, then call Stagecoach Gas Services the pipeline is located. Laws in all states NY. at 866-234-7473 require that individuals who plan to dig call 811 at least two (2) business days The Arlington Storage Company STAGECOACH GAS SERVICES in advance of any excavation activity. A includes three natural (ASC) system EMERGENCY CONTACT PHONE: single call to 811 from anywhere in the gas storage locations. Steuben Gas 866-234-7473 country is at no charge and connects Storage located in Canisteo, NY has the caller to the nearest state One-Call pipelines in Steuben County. Thomas EMERGENCY RESPONSE Center. The One-Call Center collects Corners Gas Storage is located in In the unlikely event of a fire or gas leak information about the proposed digging Bath, NY and has pipelines in Steuben from one of our pipelines or facilities, project and transmits the information County. Seneca Lake Gas Storage is we are prepared to respond in a timely to all underground utilities that may located in Watkins Glen, NY and has manner. In order to facilitate such a be impacted so that the exact location pipelines both in Chemung and Schuyler response, we maintain an Emergency of the lines can be marked before Counties. Response excavation begins.

44 NY21 Stagecoach Gas Services LLC

Any type of excavation – whether If you strike a pipeline during FOR ADDITIONAL INFORMATION mechanized or by hand – requires a call excavation, it is extremely important that For more information on Stagecoach or to 811. Failure to call 811 before digging you report it by calling our emergency our pipeline safety program, please visit can result in injuries or deaths, damage phone number 866-234-7473. Even our website at www.stagecoachgs.com. to the pipeline, disruption in service, a a scrape or dent in the pipeline needs delay of your project, and possibly a fine to be reported promptly so that we can or penalty. investigate and repair it. Failure to report a small dent may result in a future leak or serious accident.

45 NY21 Sunoco, LLC

3801 West Chester Pike Newtown Square, PA 19073 Phone: (610) 833-3476

ABOUT US The Sunoco pipeline in Chemung County is located entirely within the EMERGENCY CONTACT: Sunoco, LLC (Sunoco) owns and Town of Big Flats. It is approximately 1-585-537-3722 (Monroe) operates two petroleum pipeline one mile west of the Village of Big 1-607-562-8452 (Chemung) terminals in New York State. These Flats on NYS Route 352. It is used to 1-800-SUN-CALL (24/7 Emergency) facilities are located at the following receive various grades of gasoline, No. addresses: 2 fuel oil, kerosene, and ultra low sulfur PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: Chemung County diesel to the Sunoco Big Flats MOSF Diesel Fuel 1993 128 from the Sunoco Main Transmission Fuel Oil #2 1202 128 Sam Foster Line. The pipeline has a total length of Gasoline 1203 128 3351 State Route 352 approximately 1,620 feet that runs south Kerosene 1223 128 Big Flats, NY 14814 from the Sunoco Main Transmission Phone: (607) 562-8452 Line, across NYS Rt. 352, and then NEW YORK Monroe County east to the Sunoco Big Flats MOSF. The COUNTIES OF OPERATION: pipeline is buried underground at an Pete Welker average depth of 4 feet. Chemung Monroe 335 McKee Road ______Rochester, NY 14611 The integrity of the Sunoco pipeline Changes may occur. Contact the operator to Phone: (585) 537-3788 is ensured by frequent equipment discuss their pipeline systems and areas of and right-of-way inspections. Sunoco operation. PIPELINE DAMAGE PREVENTION employees are trained to recognize and respond to spills, leaks, and other Sunoco is a member of Dig Safely New safety related concerns. The pipeline is York (NYS One-Call System) which cathodically protected to help prevent helps prevent damage to the pipeline corrosion. Pipeline markers are placed during excavation activities. along the pipeline and at high traffic At least two weeks prior to areas such as road crossings. commencement of subsurface work, please protect yourself and others by MAPS calling Dig Safely New York at 1-800- Sunoco may supply a map of its buried 962-7962 to have underground utilities petroleum pipeline to interested parties marked. upon request. PIPELINE INFORMATION The Sunoco pipeline in Monroe County is located entirely within the City of Rochester. The pipeline is located approximately one mile southeast of the intersection of Interstate 390 and Interstate 490. The pipeline is used to receive various grades of gasoline, No. 2 fuel oil, kerosene, and ultra low sulfur diesel to the Sunoco Rochester Major Oil Storage Facility (MOSF) from the Sunoco Main Transmission Line. The pipeline has a total length of approximately 850 feet that runs north from the Sunoco Main Transmission Line pump station and then east to the Sunoco Rochester MOSF.

46 NY21 Sunoco Pipeline L.P.

1300 Main St. Houston, TX 77002 Phone: (713) 989-7000 Website: www.energytransfer.com

Energy Transfer Partners, a Texas- Sunoco Pipeline operates a based energy company founded in 1995 geographically diverse portfolio of EMERGENCY CONTACT: as a small intrastate natural gas pipeline energy assets including, pipelines, 1-800-786-7440 company, is now one of the largest terminalling and marketing assets. and most diversified master limited Crude oil, refined products and natural PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: partnerships in the United States. gas liquids are transported through Diesel Fuel 1993 128 a 12,000-mile pipeline system that Fuel, Aviation 1863 128 Strategically positioned in all of traverses 21 states. Fuel Oil 1993 128 the major U.S. production basins, Gasoline 1203 128 the company owns and operates a For more information about local Kerosene 1223 128 geographically diverse portfolio of operations of Sunoco Pipeline, please energy assets, including midstream, contact us at: NEW YORK intrastate and interstate transportation Rob Phelps COUNTIES OF OPERATION: and storage assets. Energy Transfer Operations Supervisor operates more than 90,000 miles of 607-562-7201 (w) Broome Livingston natural gas, crude oil, natural gas liquids 607-738-7014 (m) Chemung Monroe and refined products pipelines and [email protected] Cortland Onodaga related facilities, including terminalling, Erie Steuben storage, fractionation, blending and Genessee various acquisition and marketing assets ______in 38 states. Changes may occur. Contact the operator to discuss their pipeline systems and areas of • Intrastate Transportation and Storage operation. Operations – approximately 7,900 miles of natural gas pipelines and three storage facilities. • Interstate Transportation and Storage Operations – approximately 19,000 miles of natural gas pipelines; 10,770 miles of crude oil pipelines; and 2,200 miles of refined products pipelines along with 40 refined products

Clinton marketing terminals. Vermont Franklin Maine

• Midstream Operations – St. Lawrence approximately 40,000 miles of natural Essex gas gathering pipelines and more Jefferson

than 60 processing, treating and New York Hamilton Lewis conditioning plants. Warren Washington New Hampshire

Oswego • NGL Transportation and Services Herkimer Oneida Saratoga Fulton

– approximately 4,800 miles of Orleans Wayne Niagara Monroe Montgomery Onondaga Schenectady Madison NGL pipelines, three processing Rensselaer Genesee Ontario Seneca Cayuga Albany Massachusetts Otsego plants, four fractionation facilities Schoharie Livingston Cortland Chenango Wyoming Yates Erie and NGL storage facilities with Greene Columbia Tompkins

Schuyler aggregate working storage capacity of Delaware Steuben Tioga Broome Allegany Rhode Cattaraugus Chemung Ulster Island approximately 53 million Bbls. Chautauqua Connecticut Dutchess

Sullivan

Putnam Orange

Westchester

Pennsylvania Rockland

Suffolk SPLP Bronx New York Nassau New Jersey Queens

Kings

0525 0100 Miles Richmond

3/14/2019 : NewYork_SPLP_20190314

47 NY21 TC Energy / Columbia Gas Transmission LLC

John W. Ferguson Jonathan Arron 115 Allgeheny Boulevard 40 Grosset Drive, Suite 200 Brookville, PA 15825 Kirkwood, NY 13795 Phone: 814-404-7891 Phone: 607-721-0106

Columbia Gas Transmission transports an average of three billion cubic feet of EMERGENCY CONTACT: natural gas per day through a 12,000-mile 1-800-835-7191 NY pipeline network and 103 compressor stations serving hundreds of communities PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: PA Natural Gas 1971 115 IN OH in 10 states. Our customers include DE MD local gas distribution companies, energy WV NEW YORK KY VA marketers, electric power generating facilities and hundreds of industrial and COUNTIES OF OPERATION: TN NC commercial end users. Broome Schuyler Columbia Gas Transmission MS Columbia Gulf Transmission Columbia Gas Transmission also owns Cattaraugus Steuben Crossroads Pipeline Headquarters Hardy Storage Company and operates one of North America’s Chemung Sullivan Houston, TX LA Millennium Pipeline Columbia Midstream largest underground natural gas storage Delaware Tioga systems that includes 37 storage fields Orange Yates in four states with nearly 600 billion cubic Rockland feet in total capacity. Using depleted ______natural gas production reservoirs, we safely store gas when demand is low so it can Changes may occur. Contact the operator to discuss their pipeline systems and areas of be made available to our customers during times of peak usage. operation. Effective July 1, 2016, TC Energy acquired Columbia Pipeline Group, Inc. With more than 65 years’ experience, TC Energy is a leader in the responsible development and reliable operation of North American energy infrastructure including natural gas and liquids pipelines, power generation and gas storage facilities. TC Energy operates a network of natural gas pipelines that extends more than 56,100 miles, tapping into virtually all major gas supply basins in North America. TC Energy is the continent’s leading provider of gas storage and related services with 664 billion cubic feet of storage capacity. TC Energy is also the developer and operator of one of North America’s leading liquids pipeline systems that extends over 2,700 miles, connecting growing continental oil supplies to key markets and refineries.

For more information about TC Energy visit www.tcenergy.com

information, visit their website at www. operating systems. Our employees are millenniumpipeline.com. on call at all times ready to respond to any contingency. SAFETY IS TOP PRIORITY We work with emergency responders to Jointly sponsored by units of TC Energy, Our gas control and monitoring center make them aware of our pipelines and National Grid and DTE Energy, the offices operate 24-hours a day, seven how to respond in case of an emergency. Millennium Pipeline provides consumers days a week. Team members working And while natural gas pipeline has in the Northeast with additional natural in the center continuously gather a proven record of safety, pipeline gas infrastructure to meet the growing and monitor data from pipelines and failures can sometimes occur. Hazards demand for clean energy. The Millennium related facilities across our operating associated with a pipeline failure and pipeline, which makes extensive use system. Regular aerial patrol of our gas release may include blowing gas, of existing utility easements, extends core pipeline right-of-way and routine line rupture, fire, explosion or, if gas is from Independence in Steuben County internal inspections of our pipeline present in a confined area, possible NY to Buena Vista in Rockland County sytems allow our employees to identify asphyxiation. Damage by outside forces, NY. Millennium, which is supplied by changes or conditions that could pose often by someone digging into a pipeline, local production and storage fields and potential problems. Our operations is the largest single cause of failures. In interconnecting upstream pipelines, employees receive regular training and accordance with the federal regulations, serves customers along its route in are qualified under the U.S. Department some segments along the pipeline have the Southern Tier and Lower Hudson of Transportation standards for natural been designated as High Consequence Valley as well as serving several major gas pipeline operators. CPG continues Areas. A high consequence area is a utility customers in New England and to invest millions of dollars each year to location that is specifically designed in the New York City area. For more maintain and improve the integrity of our pipeline safety regulation as an area

48 NY21 TC Energy / Columbia Gas Transmission LLC where pipeline release could have • A dry or frozen spot on the right-of- to be familiar with our pipeline facilities greater consequence to health and way. in their area. That’s why we participate safety of the environment. In these in joint forums with other pipeline areas, we have developed supplemental Listen for: companies, regularly send out literature • A roaring, blowing or hissing sound assessment and prevention plans in and regularly work with emergency compliance with the federal regulations. Smell for: responders to be prepared for any • A gas or petroleum odor (in some contingency. If as a public official you KEEPING WHAT’S ABOVE SAFE BY pipelines gas may not be odorized). are not familiar with our operations, KNOWING WHAT’S BELOW please call us to learn more. Whether you are planning to build WHAT TO DO IF YOU SUSPECT A a major development, or simply GAS PIPELINE LEAK SUGGESTED EMERGENCY RESPONDER ACTIONS landscaping a property, do it safely • Turn off and abandon any motorized by first calling your state’s one-call equipment you may be operating. As a public safety official, you must take notification service. To reach your local • Leave the area quickly. whatever steps you deem necessary one-call center, regardless of where you • Warn others to stay away. to safeguard the public in the event are, dial “811” Every digging job requires • From a safe place, call 911 and our of a pipeline emergency. We offer the a call to your state one-call center, even 24-hour toll-free telephone number. following suggestions as a guide. for small projects like planting trees or shrubs. When notified of your work, we • Notify us or the appropriate pipeline WHAT NOT TO DO IF YOU SUSPECT company; report the type (leak, will mark the location of our pipeline and A GAS PIPELINE LEAK right-of-way and explain our construction rupture, fire, other) and location of the guidelines. This service allows you to • Do not use open flames or bring emergency begin your project with the assurance anything into the area that may • Establish a safety zone around the that your safety will not be compromised spark ignition, such as cell phones, emergency site and control access. and our pipelines will not be damaged. flashlights, motor vehicles, electric or This may include the evacuation of cordless tools. people within the safety zone. Allow Not just digging: Call before blasting • Do not attempt to operate pipeline gas company employees access to or crossing with heavy equipment. valves. the safety zone and work with them to Not only does the law require people control the emergency performing excavation to call first, MARKERS SHOW GENERAL • If gas is not burning, avoid doing but anyone planning to cross pipeline LOCATION OF PIPELINE FACILITIES anything that may ignite it right-of-way with heavy equipment or • Be aware of wind direction and performing blasting in the vicinity of Pipelines are identified by highly visible potential ignition sources pipelines, must call 811. markers placed at intervals along • Check for gas migration inside pipeline right-of-way. Markers display our adjacent buildings, sewers and drains What if you dig and disturb a 24-hour emergency telephone number Whether or not you’ve notified • If gas is burning, control secondary pipeline? and may contain other identifying us in advance, if you dig and expose, hit fires, but do not attempt to put out a information. They are generally placed or touch a pipeline or associated facility, pipeline fire unless asked to do so by wherever needed to indicate the call 811 immediately. If gas is leaking, gas company personnel presence of a pipeline. evacuate the area, call 911 or your • Do not attempt to operate pipeline local fire department. Even if it looks Pipeline markers are important to public valves minor, a gouge, scrape, scratch, dent or safety. It is a federal crime • Preserve the area for incident crease to the pipe or coating may cause for any person to willfully investigation a future safety problem. It is essential deface, damage, remove that we inspect any potential damage, or destroy any pipeline KEEPING OUR FACILITIES SECURE whether apparent or not. sign or right-of-way marker We ask for everyone’s help in keeping required by federal law. our facilities safe and secure. Besides HOW TO RECOGNIZE While the markers are watching for signs of a gas leak or A NATURAL GAS PIPELINE LEAK very helpful to indicate unauthorized digging along the pipeline While leaks on interstate natural gas the presence of pipelines right-of-way, please be alert for any pipelines are rare, it is important to know in the area, they don’t unusual or suspicious activity and report how to recognize the signs if a leak show the exact location, it to your local law enforcement agency, should occur in your area. Watch for one the depth, or necessarily or to any of the TC Energy companies. or more of the following. how many pipelines TC Energy employees always carry and are in the right-of-way. will gladly show photo identification. Look for: Don’t rely solely on the • Dirt being blown or appearing to be presence or absence of a PIPELINE MAPPING SYSTEM thrown into the air. pipeline marker. Always call 811 to have • Water bubbling or being thrown into underground facilities marked. The National Pipeline Mapping System the air at a pond, creek, river or other (NPMS) is a geographic information wet areas. SPECIAL MESSAGE FOR system (GIS) created by PHMSA to • Fire coming from the ground or EMERGENCY RESPONDERS AND provide information about pipelines appearing to be burning above the PUBLIC OFFICIALS and operators in your area. To obtain ground. a printable version of a map showing • Dead or dying vegetation on or near At TC Energy, we view emergency the natural gas transmission pipeline a pipeline right-of-way in an otherwise responders as part of our safety team. operators in your area visit www.npms. green area. It is important for public safety officials phmsa.dot.gov/. 49 NY21 Wyckoff Gas Storage Company, LLC

Ted Williamson 2409 Timmerman Road Greenwood, NY 14839 Phone: (607) 792-9788

ABOUT WYCKOFF GAS STORAGE Wyckoff will take the following steps COMPANY, LLC to ensure public safety and protect the EMERGENCY CONTACT: environment: 1-800-290-4572 Wyckoff Gas Storage Company, LLC is a private company that owns and • Shut down the pipeline PRODUCTS/DOT GUIDEBOOK ID#/GUIDE#: operates natural gas transmission lines • Identify hazardous areas Natural Gas 1971 115 and underground storage in Steuben County, New York. The pipeline system • Ensure the safety of the public NEW YORK is comprised of 20 miles of 6”, 8”, 14” • Dispatch personnel and emergency COUNTIES OF OPERATION: and 16” pipe. responders to the scene Steuben COMMITMENT TO SAFETY, HEALTH • Excavate and repair the damaged ______AND THE ENVIRONMENT line Changes may occur. Contact the operator to discuss their pipeline systems and areas of Wyckoff Gas Storage Company, LLC • Work with emergency responders, operation. constantly strives for continuous the public and officials in the improvement in environmental, health affected area and safety performance. This corporate responsibility is a reflection of our core value to conduct business in a socially responsible and ethical manner to help achieve the greatest benefit for all our stakeholders. We conduct our business in a responsible manner that is environmentally, socially and economically sustainable. It is our policy to meet all applicable environmental, health and safety laws and regulations, and to be good stewards of the natural resources and wildlife in our care Safety is viewed as a fundamental responsibility and top priority of every person employed by our company. We lead, train, and equip employees to anticipate hazards and risks in order to avoid injuries and accidents. We constantly target a zero accident culture.

DAMAGE PREVENTION Wyckoff Gas Storage Company, LLC is committed to protecting our pipelines from third party damage. We do this by clearly marking our pipeline right of ways, participating in the New York Dig Safely One-Call program and by routinely patrolling and inspecting our pipeline right of ways.

EMERGENCY RESPONSE Wyckoff Gas Storage Company, LLC is committed to operating and maintaining our pipelines in a safe manner. In the Pipeline markers unlikely event of a pipeline release,

50 NY21 Wyckoff Gas Storage Company, LLC

*Note: In PURPLE is the Wyckoff Gas Storage Pipeline Right of Way

51 NY21 Emergency Response

Emergency Response Plans for Gas and Hazardous Liquid Pipeline Operators Federal regulations for both gas and hazardous liquid pipelines require operators to have written procedures for responding to emergencies involving their pipeline facility. Because pipelines are often located in public space, the regulations further require that operators include procedures for planning with emergency and other public officials to ensure a coordinated response. Please contact your local pipeline operators for information regarding their company specific emergency response plan. Natural Gas Each operator shall establish written procedures to minimize the hazard resulting from a gas pipeline emergency. At a minimum, the procedures must provide for the following: • Receiving, identifying, and classifying notices of events which require immediate response by the operator. • Establishing and maintaining adequate means of communication with appropriate fire, police, and other public officials. • Prompt and effective response to a notice of each type of emergency, including the following: 1. Gas detected inside or near a building. 2. Fire located near or directly involving a pipeline facility. 3. Explosion occurring near or directly involving a pipeline facility. 4. Natural disaster. • The availability of personnel, equipment, tools, and materials, as needed at the scene of an emergency. • Actions directed toward protecting people first and then property. • Emergency shutdown and pressure reduction in any section of the operator’s pipeline system necessary to minimize hazards to life or property. • Making safe any actual or potential hazard to life or property. • Notifying appropriate fire, police, and other public officials of gas pipeline emergencies and coordinating with them both planned responses and actual responses during an emergency. • Safely restoring any service outage. • Each operator shall establish and maintain liaison with appropriate fire, police, and other public officials to: 1. Learn the responsibility and resources of each government organization that may respond to a gas pipeline emergency; 2. Acquaint the officials with the operator’s ability in responding to a gas pipeline emergency; 3. Identify the types of gas pipeline emergencies of which the operator notifies the officials; and 4. Plan how the operator and officials can engage in mutual assistance to minimize hazards to life or property. *Reference 49 CFR 192.615 Hazardous Liquids (a) General: Each operator shall prepare and follow for each pipeline system a manual of written procedures for conducting normal operations and maintenance activities and handling abnormal operations and emergencies. This manual shall be reviewed at intervals not exceeding 15 months, but at least once each calendar year, and appropriate changes made as necessary to insure that the manual is effective. This manual shall be prepared before initial operations of a pipeline system commence, and appropriate parts shall be kept at locations where operations and maintenance activities are conducted. Emergencies. The manual required by paragraph (a) of this section must include procedures for the following to provide safety when an emergency condition occurs: • Receiving, identifying, and classifying notices of events which need immediate response by the operator or notice to fire, police, or other appropriate public officials and communicating this information to appropriate operator personnel for corrective action. • Prompt and effective response to a notice of each type emergency, including fire or explosion occurring near or directly involving a pipeline facility, accidental release of hazardous liquid or carbon dioxide from a pipeline facility, operational failure causing a hazardous condition, and natural disaster affecting pipeline facilities. • Having personnel, equipment, instruments, tools, and material available as needed at the scene of an emergency. • Taking necessary action, such as emergency shutdown or pressure reduction, to minimize the volume of hazardous liquid or carbon dioxide that is released from any section of a pipeline system in the event of a failure. • Control of released hazardous liquid or carbon dioxide at an accident scene to minimize the hazards, including possible intentional ignition in the cases of flammable highly volatile liquid. • Minimization of public exposure to injury and probability of accidental ignition by assisting with evacuation of residents and assisting with halting traffic on roads and railroads in the affected area, or taking other appropriate action. • Notifying fire, police, and other appropriate public officials of hazardous liquid or carbon dioxide pipeline emergencies and coordinating with them preplanned and actual responses during an emergency, including additional precautions necessary for an emergency involving a pipeline system transporting a highly volatile liquid. • In the case of failure of a pipeline system transporting a highly volatile liquid, use of appropriate instruments to assess the extent and coverage of the vapor cloud and determine the hazardous areas. • Providing for a post accident review of employee activities to determine whether the procedures were effective in each emergency and taking corrective action where deficiencies are found. *Reference 49 CFR 195.402

52 NY21 Emergency Response

Hazard Area Radius

Evacuation Radius- Radiant Heat

53 NY21 NENA Pipeline Emergency Operations - Call Intake Checklist

In accordance with NENA Pipeline Emergency Operations Standard/Model Recommendation NENA 56-007 (https://www. nena.org/?page=PipelineEmergStnd)

GOALS FOR INITIAL INTAKE: 1. Obtain and Verify Incident Location, Callback and Contact Information 2. Maintain Control of the Call 3. Communicate the Ability to HELP the Caller 4. Methodically and Strategically Obtain Information through Systematic Inquiry to be Captured in the Agency’s Intake Format 5. Recognize the potential urgency of situations involving the release of dangerous gases or liquids related to pipelines or similar events of this nature and immediately begin the proper notifications consistent with agency policy

6. Perform all Information Entries and Disseminations, Both Initial and Update

FIRST RESPONSE CALL INTAKE CHECKLIST The focus of this Standard is on the first minute of the call intake process. Actions taken during this time frame significantly impact the effectiveness of the response and are critical to public safety. The following protocol is intended as a solid framework for call intake, but should not in any manner rescind or override agency procedures for the timing of broadcasts and messaging. These procedures are established as recommended practices to consider with existing agency policy and procedure to ensure the most swift and accurate handling of every incident involving the release of dangerous gases or hazardous liquids.

All information should be simultaneously entered, as it is obtained by the telecommunicator, into an electronic format (when available) that will feed/populate any directed messages which will be sent to emergency responders in conjunction with on- air broadcasts.

Location: Request exact location of the incident (structure addresses, street names, intersections, directional identifiers, mile posts, etc.) and obtain callback and contact information.

Determine Exactly What Has Happened: Common signs of a pipeline leak are contained in Table 1 below. If any of these conditions are reported, THIS IS A PIPELINE EMERGENCY. TABLE 1 Common Indications of a Pipeline Leak

Natural Gas LPG & HVL Condition Liquids (lighter than air) (heavier than air) An odor like rotten eggs or a burnt match X X A loud roaring sound like a jet engine X X A white vapor cloud that may look like smoke X A hissing or whistling noise X X The pooling of liquid on the ground X An odor like petroleum liquids or gasoline X X Fire coming out of or on top of the ground X X Dirt blowing from a hole in the ground X X Bubbling in pools of water on the ground X X A sheen on the surface of water X X An area of frozen ground in the summer X X An unusual area of melted snow in the winter X X An area of dead vegetation X X X

54 NY21 Pipelines In Our Community / Pipeline Markers / Call Before You Dig

Pipelines In Our Community

According to National Transportation Safety Board statistics pipelines are the safest and most efficient means of transporting natural gas and petroleum products, which are used to supply roughly two-thirds of the energy we use. These pipelines transport trillions of cubic feet of natural gas and hundreds of billions of ton/miles of liquid petroleum products in the United States each year. This system is comprised of three types of pipelines: transmission, distribution and gathering. The approximately 519,000 miles of transmission pipeline* transport products, including natural gas and petroleum products, across the country and to storage facilities. Compressor stations and pumping stations are located along transmission and gathering pipeline routes and help push these products through the line. Approximately 2.2 million miles of distribution pipeline* is used to deliver natural gas to most homes and businesses through underground main and utility service lines. Onshore gathering lines are pipelines that transport gas from a current production operation facility to a transmission line or main. Production operations are piping and equipment used in production and preparation for transportation or delivery of hydrocarbon gas and/or liquids. *mileage according to the Pipeline Hazardous Materials Safety Administration (PHMSA).

Pipeline Markers

The U.S. Department of Transportation (DOT) requires the use of signs to indicate the location of underground pipelines. Markers like these are located on road, railroad, and navigable waterway crossings. Markers are also posted along the pipeline right-of-way.

The markers display: • The material transported • The name of the pipeline operator • The operator’s emergency number MARKER INFORMATION • Indicates area of pipeline operations • May have multiple markers in single right-of-way • May have multiple pipelines in single right-of-way • DOES NOT show exact location • DOES NOT indicate depth (never assume pipeline depth) • DOES NOT indicate pipeline pressure

Call Before You Dig

Statistics indicate that damage from excavation related activities is a leading cause of pipeline accidents. If you are a homeowner, farmer, excavator, or developer, we need your help in preventing pipeline emergencies. 1. Call your state’s One-Call center before excavation begins - regulatory mandate as state law requires. 2. Wait the required amount of time. 3. A trained technician will mark the location of the pipeline and other utilities (private lines are not marked). 4. Respect the marks. 5. Dig with care.

American Public Works Association (APWA) Uniform Color Code National One-Call Dialing Number:

WHITE - Proposed Excavation

PINK - Temporary Survey Markings

RED - Electric Power Lines, Cables, Conduit and Lighting Cables YELLOW - Gas, Oil, Steam, Petroleum or Gaseous Materials ORANGE - Communication, Alarm or Signal Lines, Cables or Conduit BLUE - Potable Water PURPLE - Reclaimed Water, Irrigation and Slurry Lines For More Details Visit: www.call811.com GREEN - Sewers and Drain Lines

55 NY21 Signs Of A Pipeline Release / What To Do If A Leak Occurs / Pipeline Emergency

Signs Of A Pipeline Release

SIGHT* SMELL SOUND • Liquid on the ground • Odors such as gas or oil • A hissing or roaring sound • Rainbow sheen on water • Natural gas is colorless and odorless • Dead vegetation in an otherwise ° Unless Mercaptan has been added (rotten green area egg odor) • Dirt blowing into the air • White vapor cloud OTHER - NEAR PIPELINE OPERATIONS • Mud or water bubbling up • Burning eyes, nose or throat • Frozen area on ground • Nausea *Signs vary based upon product

What To Do If A Leak Occurs

• Evacuate immediately upwind ° Valve may be operated by qualified pipeline personnel • Eliminate ignition sources only, unless specified otherwise • Advise others to stay away • Ignition sources may vary – a partial list includes: • CALL 911 and the pipeline company – number on ° Static electricity warning marker ° Metal-to-metal contact ° Call collect if necessary ° Pilot lights • Make calls from safe distance – not “hot zone” ° Matches/smoking • Give details to pipeline operator: ° Sparks from telephone ° Your name ° Electric switches ° Your phone number ° Electric motors ° Leak location ° Overhead wires ° Product activity ° Internal combustion engines ° Extent of damage ° Garage door openers • DO NOT drive into leak or vapor cloud ° Firearms • DO NOT make contact with liquid or vapor ° Photo equipment • DO NOT operate pipeline valves (unless directed by ° Remote car alarms/door locks pipeline operator): ° High torque starters – diesel engines ° Valve may be automatically shut by control center ° Communication devices ° Valve may have integrated shut-down device

Pipeline Emergency

Call Gas Control Or Pipeline Control Center Fire Use Pipeline Emergency Response Planning Is the leak area on fire? Information Manual for contact information Has anything else caught on fire besides the leak? Phone number on warning markers Use state One-Call System, if applicable Evacuations Primary responsibility of emergency agency Control Center Needs To Know Consult with pipeline/gas company Your name & title in your organization Call back phone number – primary, alternate Fire Management Establish a meeting place Natural Gas – DO NOT put out until supply stopped Be very specific on the location (use GPS) Liquid Petroleum – water is NOT recommended; Provide City, County and State foam IS recommended Use dry chemical, vaporizing liquids, carbon dioxide Injuries, Deaths, Or Property Damage Have any known injuries occurred? Ignition Sources Have any known deaths occurred? Static electricity (nylon windbreaker) Has any severe property damage occurred? Metal-to-metal contact Pilot lights, matches & smoking, sparks from phone Traffic & Crowd Control Electric switches & motors Secure leak site for reasonable distance Overhead wires Work with company to determine safety zone Internal combustion engines No traffic allowed through any hot zone Garage door openers, car alarms & door locks Move sightseers and media away Firearms Eliminate ignition sources Photo equipment High torque starters – diesel engines Communication devices – not intrinsically safe 56 NY21 High Consequence Areas Identification / Identified Sites

High Consequence Areas Identification*

Pipeline safety regulations use the concept of “High supply is not available. The land area in which spilled Consequence Areas” (HCAs), to identify specific locales hazardous liquid could affect the water supply is also and areas where a release could have the most significant treated as an HCA. adverse consequences. Once identified, operators are • Unusually sensitive ecological areas include locations required to devote additional focus, efforts, and analysis in where critically imperiled species can be found, areas HCAs to ensure the integrity of pipelines. where multiple examples of federally listed threatened Releases from pipelines can adversely affect human and endangered species are found, and areas where health and safety, cause environmental degradation, and migratory water birds concentrate. damage personal or commercial property. Consequences of inadvertent releases from pipelines can vary greatly, HCAs for natural gas transmission pipelines: depending on where the release occurs, and the commodity • An equation has been developed based on research and involved in the release. experience that estimates the distance from a potential explosion at which death, injury or significant property What criteria define HCAs for pipelines? damage could occur. This distance is known as the Because potential consequences of natural gas and “potential impact radius” (or PIR), and is used to depict hazardous liquid pipeline releases differ, criteria for HCAs potential impact circles. also differ. HCAs for natural gas transmission pipelines focus solely on populated areas. (Environmental and • Operators must calculate the potential impact radius ecological consequences are usually minimal for releases for all points along their pipelines and evaluate involving natural gas.) Identification of HCAs for hazardous corresponding impact circles to identify what population is liquid pipelines focuses on populated areas, drinking water contained within each circle. sources, and unusually sensitive ecological resources. • Potential impact circles that contain 20 or more structures intended for human occupancy; buildings housing HCAs for hazardous liquid pipelines: populations of limited mobility; buildings that would • Populated areas include both high population areas be hard to evacuate. (Examples are nursing homes, (called “urbanized areas” by the U.S. Census Bureau) schools); or buildings and outside areas occupied by and other populated areas (areas referred to by the more than 20 persons on a specified minimum number of Census Bureau as a “designated place”). days each year, are defined as HCA’s. • Drinking water sources include those supplied by surface water or wells and where a secondary source of water * https://primis.phmsa.dot.gov/comm/FactSheets/FSHCA.htm

Identified Sites*

Owners and companies of gas transmission pipelines are Sites within your jurisdiction will fit the above requirements, regulated by the US Department of Transportation (DOT). please go to my.spatialobjects.com/admin/register/ISR to According to integrity management regulations, gas pipeline provide this valuable information to pipeline companies. companies are required to accept the assistance of local * 49 CFR §192.903. public safety officials in identifying certain types of sites or facilities adjacent to the pipeline which meets the following IDENTIFIED SITE REGISTRY criteria: Pipeline operators need your help keeping people and (a) A small, well-defined outside area that is occupied property safe. by twenty or more persons on at least 50 days in any twelve-month period (the days need not Identified Sites - locations where many people occupy an be consecutive). Examples of such an area are area near a pipeline asset or facility. These are places where playgrounds, parks, swimming pools, sports fields, and people may gather from time to time for a variety of reasons. campgrounds. Some of these sites are very difficult for companies to obtain (b) A building that is occupied by 20 or more persons on without help from those with local knowledge of the area. at least 5 days a week for 10 weeks in any 12 month Please use the following website to gain secure access, so period (the days and weeks need not be consecutive). you can assist in identifying sites where people congregate Examples included in the definition are: religious in your community: facilities, office buildings, community centers, general stores, 4-H facilities, and roller rinks. my.spatialobjects.com/admin/register/ISR (c) A facility that is occupied by persons who are confined, Pipeline operators are required by law to IDENTIFIED SITES REGISTRY are of impaired mobility, or would be difficult to work with public officials who have safety evacuate. Examples of such a facility are hospitals, or emergency response, or planning schools, elder care, assisted living/nursing facilities, responsibilities that can provide quality prisons and child daycares. information regarding identified sites.

57 NY21 Maintaining Safety and Integrity of Pipelines / How You Can Help Keep Pipelines Safe / NPMS / Training Center

Maintaining Safety and Integrity of Pipelines

Pipeline companies invest significant time and capital to isolate a leak. Gas transmission and hazardous liquid maintaining the quality and integrity of their pipeline pipeline companies have developed supplemental hazard systems. Most active pipelines are monitored 24 hours a day and assessment programs known as Integrity Management via manned control centers. Pipeline companies also utilize Programs (IMPs). IMPs have been implemented for aerial surveillance and/or on-ground observers to identify areas designated as “high consequence areas” (HCAs) in potential dangers. Control center personnel continually accordance with federal regulations. Specific information monitor the pipeline system and assess changes in pressure about companies’ programs may be found on their company and flow. They notify field personnel if there is a possibility web sites or by contacting them directly. of a leak. Automatic shut-off valves are sometimes utilized

How You Can Help Keep Pipelines Safe

While accidents pertaining to pipeline facilities are rare, o Assist with security steps for pipeline facilities during awareness of the location of the pipeline, the potential heightened national threat levels, i.e., increased hazards, and what to do if a leak occurs can help minimize surveillance near facilities. the number of accidents. A leading cause of pipeline o Monitor criminal activity at the local level that could incidents is third-party excavation damage. Pipeline impact pipeline companies, and anti-government/ companies are responsible for the safety and security of pipeline groups and other groups seeking to disrupt their respective pipelines. To help maintain the integrity pipeline company activities. of pipelines and their right-of-way, it is essential that pipeline and facility neighbors protect against unauthorized • Keeping the enclosed fact sheets for future reference. excavations or other destructive activities. You can help by: • Attending an emergency response training program in your area. • Being aware of any unusual or suspicious activities or unauthorized excavations taking place within or near the • Familiarizing yourself and your agency with the Pipelines pipeline right-of-way or pipeline facility. and Informed Planning Alliance (PIPA) best practices regarding land use planning near transmission pipelines. o Develop contacts and relationships with pipeline company representatives, i.e. participate in mock drill • Completing and returning the enclosed postage-paid exercises with your local pipeline company. survey. o Share intelligence regarding targeting of national • Report to the pipeline company localized flooding, ice infrastructure, and specific threats or actual attacks dams, debris dams, and extensive bank erosion that may against pipeline companies. affect the integrity of pipeline crossings.

National Pipeline Mapping System (NPMS)

The National Pipeline Mapping System (NPMS) is a local government officials only. The application contains geographic information system created by the U.S. sensitive pipeline infrastructure information that can be Department of Transportation (DOT), Pipeline and viewed via internet browsers. Access to PIMMA is limited Hazardous Materials Safety Administration (PHMSA), Office to federal, pipeline companies. PIMMA access cannot of Pipeline Safety (OPS) in cooperation with other federal be given to any person who is not a direct employee of a and state governmental agencies and the pipeline industry government agency. to provide information about companies and their pipelines. The NPMS web site is searchable by ZIP Code or by county For a list of companies with pipelines in your area and their and state, and can display a printable county map. contact information, or to apply for PIMMA access, go to npms.phmsa.dot.gov. Companies that operate production Within the NPMS, PHMSA has developed the Pipeline facilities, gas/liquid gathering piping, and distribution piping Integrity Management Mapping Application (PIMMA) are not represented by NPMS nor are they required to be. for use by pipeline companies and federal, state, and

Training Center

Supplemental training available for agencies and personnel • Submit Agency Capabilities Survey that are unable to attend: • Receive Certificate of Completion • Train as your schedule allows Visit https://trainingcenter.pdigm.com/ • Download resources including pipeline operator specific to register for training information Training CENTER o Sponsoring pipeline operator contact information o Product(s) transported

58 NY21 Pipeline Damage Reporting Law / Websites

PIPELINE DAMAGE REPORTING LAW AS OF 2007

H.R. 2958 Emergency Alert Requirements

Any person, including a government employee or contractor, who while engaged in the demolition, excavation, tunneling, or construction in the vicinity of a pipeline facility;

A. Becomes aware of damage to the pipeline facility that may endanger life or cause serious bodily harm or damage to property; or

B. Damages the pipeline facility in a manner that may endanger life or cause serious bodily harm or damage to property, shall promptly report the damage to the operator of the facility and to other appropriate authorities. ______

Websites:

Association of Public-Safety Communications Officials - International (APCO) www.apcointl.org/

Common Ground Alliance www.commongroundalliance.com

Federal Emergency Management Agency www.fema.gov

Federal Office of Pipeline Safety www.phmsa.dot.gov

Government Emergency Telecommunications www.dhs.gov/government-emergency-telecommunications-service-gets

Infrastructure Protection – NIPC www.dhs.gov/national-infrastructure-protection-plan

National Emergency Number Association https://www.nena.org/?

National Fire Protection Association (NFPA) www.nfpa.org

National Pipeline Mapping System www.npms.phmsa.dot.gov

National Response Center www.nrc.uscg.mil or 800-424-8802

Paradigm Liaison Services, LLC www.pdigm.com

United States Environmental Protection Agency (EPA) www.epa.gov/cameo

Wireless Information System for Emergency Responders (WISER) www.wiser.nlm.nih.gov

FOR MORE INFORMATION ON THE NASFM PIPELINE EMERGENCIES PROGRAM www.pipelineemergencies.com

FOR EMERGENCY RESPONSE INFORMATION, REFER TO DOT GUIDEBOOK. FOR COPIES: (202) 366-4900 www.phmsa.dot.gov/hazmat/erg/emergency-response-guidebook-erg

59 NY21 About Paradigm

Paradigm is public awareness. We provide public awareness and damage prevention compliance services to assist with the regulatory requirements of 49 CFR 192 and 195, as well as API RP 1162. Since 2001, the oil and gas industry has worked with Paradigm to fulfill public education and community awareness requirements.

Our history of implementing public awareness programs and compliance services pre-dates API RP 1162. Most of the pipe- line industry’s large, mid-sized and small operators, as well as many local distribution companies utilize Paradigm’s compli- ance services.

In serving our clients, Paradigm performs full-scope compliance programs from audience identification through effectiveness measurement. In addition, we offer consulting services for plan evaluation and continuous improvement. At the completion of each compliance program, we provide structured documentation which precisely records all elements of the program’s implementation to assist with audits.

Paradigm leads the way in industry service. Pipeline operators and local distribution companies trust in Paradigm to imple- ment their public awareness and damage prevention programs. Each year we:

• Distribute 25 million pipeline safety communications • Compile and analyze roughly 250,000 stakeholder response surveys • Facilitate over 1,200 liaison programs • Implement approximately 1,000 public awareness compliance programs • Provide audit support and assistance with over 50 public awareness audits

Contact Paradigm for more information regarding custom public awareness solutions.

Contact us: Paradigm Liaison Services, LLC PO Box 9123 Wichita, KS 67277 (877) 477-1162 Fax: (888) 417-0818 www.pdigm.com

VIRTUALSCENARIO MANAGER

HSEEP Homeland Security Exercise and Evaluation Program

60 NY21 Presenter/Contact Information: Key Take-Aways: P P P P P Comments to Remember

Questions to Ask

New Concepts to Explore

61 NY21 Additional Notes

62 NY21 Emergency Contact List

COMPANY EMERGENCY NUMBER Algonquin Gas Transmission LLC (Gas)...... 1-800-231-7794 Algonquin Gas Transmission LLC (Liquids)...... 1-800-858-5253 Arlington Storage Company...... 1-866-234-7473 We need your help in preventing damage to underground pipelines. The most common cause of Buckeye Partners, L.P...... 1-800-331-4115 pipeline damage happens when a third party unknowingly digs, blasts or drills near a pipeline. If Chesapeake Energy...... 1-888-460-0003 you plan to dig or do any type of excavation or construction work, NYS law requires you to call Corning Natural Gas Corporation...... 1-800-834-2134 Dig Safely New York 2 full working days prior to starting your work; not counting the day of your call, weekends or holidays. DTE Energy’s Bluestone Gathering (Toll Free)...... 1-800-363-9541 or...... 1-313-235-1026 Remember any excavation activity near an underground facility can potentially cause damage to Eastern Gas Transmission and Storage...... that facility. Do your part and make sure the underground infrastructure has been marked. Please 1-888-264-8240 call 811 before you dig. Empire Pipeline Inc...... 1-800-444-3130 Enbridge (U.S.) Inc.(Gas)...... 1-800-231-7794 Dig Safely New York Serves all of New York with the exception of New York City and Long Island. Enbridge (U.S.) Inc. (Liquids)...... 1-800-858-5253 Enterprise Products Operating LLC ...... 1-888-883-6308 GenOn Bowline, LLC ...... 1-800-786-9569 IMTT Pipeline...... 1-201-437-2200 Kiantone Pipeline Corp...... 1-814-723-1201 Linde...... 1-800-926-9620 National Fuel Gas Supply Corporation...... 1-800-444-3130 New York State Electric & Gas Corporation...... 1-800-572-1121 Repsol...... 1-800-530-5392 Established in 1990, New York 811 (Formerly Dignet of NYC & LI Inc. ) is a nonprofit organization Rochester Gas and Electric Corporation...... 1-800-743-1702 that acts as a communications link between utility companies and individuals planning any digging activity in the five boroughs of New York City and Nassau and Suffolk Counties on Long Stagecoach Gas Services LLC...... 1-866-234-7473 Island. By relaying these requests, New York 811 helps protect one of the most vast, congested Sunoco, LLC (24/7 Emergency)...... 1-800-786-2255 and complicated underground infrastructures in the nation. Sunoco, LLC (Chemung)...... 1-607-562-8452 Though New York 811 does not physically mark utility lines or underground facilities, we do relay Sunoco, LLC (Monroe)...... 1-585-537-3722 digging and excavation requests to our member network. This network includes companies that Sunoco Pipeline L.P...... 1-800-786-7440 own or operate underground utility lines in our region, including cable television, natural gas, Texas Eastern Transmission LP/A (Gas)...... 1-800-231-7794 electric, water, sewer and telecommunications companies. Texas Eastern Transmission LP (Liquids)...... 1-800-858-5253 We also devote significant time and resources to promoting safe digging through presentations, TC Energy / Columbia Gas Transmission LLC...... 1-800-835-7191 special events, partnerships, and public education and outreach. Twin Tier Pipeline System...... 1-866-234-7473 For general information about New York 811, call 1-800-524-7603. Wyckoff Gas Storage Company, LLC...... 1-800-290-4572

______

Note: The above numbers are for emergency situations. NEW YORK NOTIFICATION NOTIFICATIONS Additional pipeline operators may exist in your area. TICKETS STATE LAWS & PROVISIONS EXEMPTIONS ACCEPTED Visit the National Pipeline Mapping System at www.npms.phmsa.dot.gov for companies not listed above. Dig Safely New York 800-962-7962 Website: www.digsafelynewyork.com Hours: 24 hours, 365 days e Advance Notice: 2 to 10 working days (excluding day of call) e e ONE-CALL SYSTEM PHONE NUMBER Marks Valid: 10 working days

Law Link: y e Dig Safely New York...... 1-800-962-7962 http://primis.phmsa.dot.gov/comm/DamagePreventionSummary.htm X olerance Zone FA Online Mobile Statewide Coverage Civil Penalties Emergency Claus Mandatory Membership Excavator Permits Issued Mandatory Premarks Positive Respons New York 811...... 1-800-272-4480 New York 811 800-272-4480 Hand Dig Claus Damage Reporting DO T Homeowner Railroad Agricultur Dept h Damage Design Emergenc Overhead Large Projects T National One-Call Referral Number...... 1-888-258-0808 Website: www.newyork-811.com Hours: 24 hours, 7 days N Y N N Y Y Y N N Y Y N N Y N N N Y Y Y N Y 24" National One-Call Dialing Number...... 811 Advance Notice: 2 business days (excluding day of call) Marks Valid: 10 working days Law Link: http://primis.phmsa.dot.gov/comm/DamagePreventionSummary.htm

©2021 Paradigm Liaison Services, LLC. All Rights Reserved. Download the Pipeline Awareness Viewer™ (PAV) app to learn about pipelines, including:

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® Download the NENA call intake checklist COORDINATED RESPONSE EXERCISE

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*For best results, enable Wi-Fi on your device prior to using the PAV app.

EMERGENCY RESPONSE MANUAL Overview Operator Profiles Emergency Response NENA Pipeline Emergency Operations Signs of a Pipeline Release High Consequence Area Identification VIEW INTERACTIVE Pipeline Industry ER Initiatives CONTENT* Pipeline Damage Reporting Law

1.877.477.1162 • ny.pipeline-awareness.com *Instructions on back 2021