Capabilities Overview WORLD WIDE TECHNOLOGY BUSINESS VALUE ACCELERATOR EXECUTIVE SUMMARY

This document provides an overview of WWT’s capabilities in support of our commitment to help Federal customers move from idea to outcome by accelerating the evaluation, planning, design and implementation of technology initiatives.

WWT offers IT procurement, logistics, software development and program management to a range of federal agencies and departments, including contracts with the Department of Justice and Department of Defense. In the past two decades, WWT has fulfilled products and services for a range of public engagements governed by Blanket Purchase Agreements, Indefinite Delivery – Indefinite Quantity contracts, GSA Multiple Award Schedules and various agency-specific contracts.

The experience WWT has accumulated in helping agencies innovate through automation of manual processes, consolidation of redundant systems, optimization of applications and resources and enablement of collaboration through unified communications spans a range of agency functions and missions, including transportation, social services, public safety and administration. MOST COMPANIES TALK ABOUT DELIVERING BUSINESS AND TECHNOLOGY OUTCOMES. WE DO IT.

WITH THOUSANDS OF IT ENGINEERS, HUNDREDS OF APPLICATION DEVELOPERS AND UNMATCHED LABS FOR TESTING AND DEPLOYING TECHNOLOGY AT SCALE, OUR CUSTOMERS ARE BRIDGING THE GAP BETWEEN Your competitors are out there IT AND THE BUSINESS AND INNOVATING FASTER THAN THEIR COMPETITION. with NERF guns, you’re driving around a tank that can destroy everyone. Our Advanced Technology Center (ATC) is a collaborative ecosystem to design, build, educate, VP, Enterprise Sales demonstrate and deploy innovative technology products and integrated architectural solutions Apple for our customers, partners and employees around the globe. Live and remote access to ATC demonstrations, executive briefings, workshops, labs, proofs of concept, advisory services and training simplifies complex technology and accelerates decision-making.

We also offer a complete array of configuration and integration services along with a full suite of advanced logistics solutions enabled by sophisticated supply chain management infrastructure. Our Global Integration Centers provide production-class environments for staging, kitting, building and testing the latest advanced technology solutions, thereby reducing the risks, costs and complexity of IT deployments. We are ISO 9001:2008 and TL 9000 (Logistical Services, 3rd Party) certified and recognize the importance of security and compliance across the supply chain.

Whether we’re automating networks, creating applications or maximizing your software investments, we are committed to giving you access to innovation and integrating technology seamlessly. Above all, we are committed to understanding your IT, business and strategic goals and ensuring you achieve them.

TO LEARN MORE, VISIT US ONLINE AT WWW.WWT.COM. Our Vision is to be the best technology solution provider in the world.

BUSINESS VALUE ACCELERATOR | 3 WHO WE ARE

Founded in 1990, now 5,000 employees around the world Seven years in a row on the FORTUNE “100 Best Companies to Work For®” list Top 3 partner with Cisco, HPE, Dell EMC, NetApp, F5 and VMware Ranked #8 on Glassdoor’s 2018 “Best Places to Work” list Ranked #4 on FORTUNE “40 Best Workplaces in Tech” list Technology provider to more than 50 of the FORTUNE 100 $2.1 billion in international revenue

VISION REVENUE To be the best technology solution provider With $11.2 billion in annual revenue, WWT in the world is a financially strong, privately held technology solution provider. $11.2B MISSION To create a profitable growth company that is also a great place to work

CORE VALUES • THE PATH Trust - in character and competency Humility - stay grounded; never forget where you come from Embrace change and diversity of people and thought Passion and a strong work ethic Attitude - be positive and open-minded Team player - proactively share ideas Honesty and integrity 1990 2018

STRATEGIC PARTNERSHIPS

Global Architectural Partner of the Year Top Partner of the Year Channel Cares Partner Microsoft Gold Partner Excellence Partner of (2018) (2018) of the Year (2018) the Year for Enterprise Networks (2018, 2016) Americas Customer Experience Partner of the Year (2018) Americas Public Sector Partner of the Year (2018

ADVANTAGE PARTNERSHIPS

4 | WORLD WIDE TECHNOLOGY DELIVERING VALUE ACROSS THE FEDERAL GOVERNMENT

WWT HAS FOR YEARS STUDIED THE LIMITATIONS AND CHALLENGES OF FEDERAL ORGANIZATIONS WORKING DIRECTLY WITH TECHNOLOGY MANUFACTURERS, AND THE CONSISTENT SHORTFALLS THAT OCCUR WHEN CUSTOMERS ATTEMPT TO MAXIMIZE THE INTENDED VALUE AND SAVINGS ASSOCIATED WITH TECHNOLOGY PURCHASES. WWT’S APPROACH TO SUPPORTING FEDERAL ORGANIZATIONS WAS BUILT TO RESOLVE GAPS THAT PREVENT TECHNOLOGY INITIATIVES FROM YIELDING EXPECTED RETURNS BY EXECUTING METHODOLOGIES THAT ENABLE BETTER DECISION MAKING ABOUT TECHNOLOGY EVALUATION, PLANNING, DESIGN AND IMPLEMENTATION.

Global Presence WWT FEDERAL PRACTICE

WWT supports the Federal WWT provides design, procurement, logistics, installation and ongoing support into CONUS government with a strategic and OCONUS locations in support of customer deployments and missions. As a leading system international presence that enables integrator representing all major IT manufacturers, WWT has established an engineering practice management of multi-vendor supply of more than 1,000 certified engineers that deploy in both CONUS and OCONUS locations. chains. WWT maintains over 2.5 million square feet of warehouse and distribution facilities worldwide. This presence enables WWT to: Our logistics team has shipped product all over the world, including to locations in Europe, • Coordinate offshore logistics Korea, Japan, Iraq and Cuba. • Provide support for high-volume product orders • Perform kitting from suppliers on Taking The Risk Out Of Federal IT Projects different continents WWT has extensive experience managing multi-site, complex IT deployments and uses a proven phased approach to ensure successful outcomes for our customers. This includes experience with organizations such as the USACE with more than 1,500 remote and isolated locations.

WWT is a Minority Business Enterprise (MBE) that delivers technology and supply chain solutions around the world. We focus on IT solutions that reduce your costs and help you work more efficiently. For our customers in the federal government, we handle large contracts, such as Blanket Purchase Agreements (BPAs), Indefinite Delivery, Indefinite Quantity (IDIQ) contracts and GSA Multiple Award Schedules (MAS).

WWT’S AREAS OF CONCENTRATION • Security • Collaboration • Cloud

BUSINESS VALUE ACCELERATOR | 5 SIMPLIFYING IT, FROM PAPERWORK TO PROCUREMENT

WHETHER IT’S COLLABORATION, CLOUD, SECURITY OR “AS A SERVICE” INITIATIVES, OUR EXPERTS CAN HELP YOU PLAN AND DEPLOY TECHNOLOGY THAT MEETS THE HIGHEST STANDARDS FOR QUALITY.

Federal Contracts

Contract Name Description WWT GPOC

ITES-3H CONTRACT The Information Technology Enterprise Solutions – Open to U.S. Army, DoD and #W52P1J-16-D-0016 3 Hardware (ITES-3H) is designed as the primary source other Federal Agencies for commercial servers, workstations, laptops, networking Samantha Schilb, Program Manager equipment and other IT products to the U.S. Army and 314.252.3822 other federal agencies. [email protected]

ITES-3S CONTRACT The ITES-3S contracts are the Army’s preferred source for the Open to U.S. Army, DoD and purchase of a full range of services and solutions within CONUS other Federal Agencies and OCONUS. Todd Seeger, Program Manager 314.919.1447 [email protected]

NASA SEWP V CONTRACT SEWP is a Government-Wide Acquisition Contract (GWAC) Open to all U.S. Government Agencies #NNG15SC22B vehicle that offers a vast selection of IT products and Lindsey Miller, Program Manager and #NNG15SC55B solutions to all federal agencies and authorized federal 618.797.5765 agency contractors. [email protected]

NETCENTS-2P CONTRACT The NETCENTS-2P contract leverages commercial Open to USAF, DoD and other #FA8732-13-D-0012 off-the-shelf (COTS) products to support the Internet Federal Agencies Protocol (IP) Network and bring all IT systems into compliance Samantha Boyer, Program Manager with the U.S. Air Force enterprise cyberspace architecture. 314.252.3822 [email protected]

NIH CIO-CS CONTRACT The National Institutes of Health (NIH CIO-CS) contract Open to all U.S. Government Agencies #HHSN316201500023W is a Government-Wide Acquisition Vehicle (GWAC) for Claire Hulcer, Program Manager Indefinite Delivery, Indefinite Quantity (IDIQ) of thousands 314.682.5040 of Commercial IT products and services. [email protected]

ACCENT ACCENT provides all Department of Defense (DoD) Open to all DoD Agencies #W52P1J-17-G-0051 organizations with an ordering vehicle to procure commercial Todd Seeger, Program Manager cloud hosting capabilities and technical support to transition 314.919.1447 enterprise systems/applications to a commercial cloud [email protected] environment. All DoD organizations are authorized to execute task orders under the ACCENT BOAs.

6 | WORLD WIDE TECHNOLOGY GSA Schedule

Contract Name Description Vendors

GSA SUPPLY SCHEDULE GSA awards and administers Multiple Award Schedule (MAS) APC, Lexmark, WWT Professional Services, Leasing CONTRACTS contracts pursuant to section 201 of the Federal Property and #GS-35F-400GA Administrative Services Act of 1949, as amended. (Large Business) Expiration: 4/25/22

GSA Teaming Agreements

Contract Name Description Vendors

CARAHSOFT Open to all federal and civilian agencies, state and local EMC, F5, FireEye, Imperva, Infoblox, Nimble, #GS-35F-0119Y agencies and public schools. Expiration: 12/19/21 Nutanix, ServiceNow, Splunk, Veritas and VMWare

EC AMERICA Open to all federal and civilian agencies, state and local Cisco, Attivo, Avizia, Citrix, Commvault, EMC, #GS-35F-0511T agencies and public schools. Expiration: 6/26/22 McAfee, NetScout, Palo Alto, Tanium, Veeam and Webex

IMMIXGROUP Open to all federal and civilian agencies, state and local HortonWorks #GS-35F-0265X agencies and public schools. Expiration: 3/2/21

PROMARK Open to all federal and civilian agencies, state and local agencies Cisco, See Sales Rep for a List of Various Other #GS-35F-303DA and public schools. Expiration: 12/19/21 OEM’s

SYNNEX Open to all federal and civilian agencies, state and local HPE, additional manufacturers can be found under: #GS-35F-0143R agencies and public schools. Expiration: 11/28/19 https://www.synnexcorp.com/us/govsolv/pricing/

SYNNEX Open to all federal and civilian agencies, state and local Cisco #GS-35F-0563U agencies and public schools. Expiration: 9/24/23

TECH DATA Open to all federal and civilian agencies, state and local Catalogic Software, Cisco, Commvault, Hitachi #GS-35F-0349S agencies and public schools. Expiration: 4/4/21 Vantara, HPE, HPI, NetApp, Talari

Dealer/Agent Agreements

Contract Name Description Vendors

IMMIXGROUP Open to all federal and civilian agencies, state and local HortonWorks #GS-35F-0265X agencies and public schools. Expiration: 3/2/21

SYNNEX Open to all federal and civilian agencies, state and local Cisco #GS-35F-0563U agencies and public schools. Expiration: 9/24/23

GSA CONTRACTS & TEAMING AGREEMENTS GPOC: Stacy Loughman, Program Manager I 314-919-1549 I [email protected]

BUSINESS VALUE ACCELERATOR | 7 CORE TECHNOLOGY PRACTICES

NETWORKING CLOUD WWT offers enterprise networking services ranging from turnkey The Cloud practice at WWT takes an application-centric approach assessments to sophisticated deployments. Our experience designing to the discipline. We believe that a customer’s cloud journey starts and deploying next-generation networking solutions includes data with choosing the right applications to build or migrate to the cloud center, WAN migration and optimization, and testing and configuration based on the business value that will be realized by doing so, and of high-end routing and optical platforms. then architecting the environment accordingly. As a result, our practice focuses as much on the organizational change aspects of a cloud DISCIPLINES: Data Center Networking, High-End Routing and implementation as the technological ones. Optical, Software-Defined Networking, Campus/Branch DISCIPLINES: Cloud Management Platforms, Virtual Desktop, MOBILITY Virtualization WWT’s Mobility services deliver exceptional enterprise wireless solutions that allow organizations to harness business intelligence STORAGE capabilities within the network and improve customer loyalty As part of WWT’s Data Center services group, our storage services by enhancing the mobile experience. WWT’s mobile endpoint, team aligns storage architectures with the economic and performance management and security capabilities simplify the complexities of drivers of our customers. WWT’s partnerships with major storage OEMs mobility to deliver outstanding end-user experiences. strengthens our capabilities by providing access to in-depth expertise at the manufacturer level. DISCIPLINES: Wireless, Location Services, Mobile App Develop DISCIPLINES: Backup and Recovery, Enterprise Storage, Flash COLLABORATION Storage, Object-Based Storage WWT supports the collaboration journey with a robust set of services including leading expertise in Cisco collaboration solutions. Our BIG DATA expertise in technologies such as Cisco’s TelePresence and Unified WWT delivers Big Data services that address key risks, including Contact Center Enterprise (UCCE) product enables customers to the inability to extract value from data due to a lack of focus on achieve technology standardization while simplifying the end-user business outcomes. Our team accomplishes successful big data experience. projects by defining business objectives that drive ROI, and our key OEM partnerships help customers navigate a crowded technology DISCIPLINES: Unified Communications, Video, Conferencing and landscape so they can integrate new technologies with existing Client Experience, Contact Center architectures.

SECURITY DISCIPLINES: Advisory Services, Use Case Design and WWT’s Security services assist organizations in developing and Implementation, Analytics-Ready Infrastructure executing projects that achieve key objectives, such as establishing awareness, optimizing defense capabilities and responding to threats, SOFTWARE breaches and compliance gaps. WWT’s Asynchrony team builds software through ongoing iteration in close collaboration with our customers to ensure an agile process and DISCIPLINES: Access Control, Network and Data Protection, Security project success. Management and Analysis, Risk and Compliance DISCIPLINES: Mobile Applications, Software Development and COMPUTE Testing, Agile Transformation and UX/Design, Architecture and WWT’s compute practice is aimed at the creation and integration of Integration best of breed abstracted and automation reference architectures. By mapping and customizing these reference architectures to a customer’s environment, we can establish the foundation necessary to extract specific required outcomes for the upstream application need.

DISCIPLINES: Converged Infrastructure

8 | WORLD WIDE TECHNOLOGY WWT offers advisory, CORE SERVICE AREAS deployment and ADVISORY SERVICES WWT supports customers in evaluating technology and planning solutions by offering staffing services assessments, proofs of concept and other consulting services. Typically performed as fixed across a number of price engagements, WWT’s advisory services can incorporate key resources such as our Advanced Technology Center (ATC). technology related DEPLOYMENT SERVICES areas. WWT’s project-based deployment services provide deliverables according to a fixed-price service model. Through our rigorous commitment to an EPDIO-based project management methodology WWT delivers successful projects across a range of sizes, scopes and levels of These services technology integration. provide professional STAFFING SERVICES WWT’s strategic sourcing services deliver personalized solutions driven by thorough engineering and understanding of our customers’ technical and business needs. WWT provides onsite management of our team, offering a single point of contact to direct day-to-day objectives and implementation focus on business outcomes. support for our core LAB SERVICES WWT invests in cutting-edge testing and automation infrastructure and fosters a collaborative technology environment for our customers, partners and internal resources. Our lab teams can set up dedicated customer environments accessible for ongoing testing. WWT’s Lab Services include practice areas. integrated solution demos, sandbox environments, proofs of concept, testing services and training

LIFECYCLE SERVICES Our lifecycle services create a better way for customers to purchase, track and manage technology investments. From initial assessments and requirements gathering through solution design, deployment and beyond, we support your IT assets, so you can get more out of your technology.

SUPPLY CHAIN SERVICES Our supply chain team operates globally with logistics centers and integration labs around the world. Our Integration Technology Center (ITC) is designed to reduce the risk, cost and complexity of IT deployments by providing a controlled environment.

BUSINESS VALUE ACCELERATOR | 9 ADVANCED TECHNOLOGY CENTER

THE WWT ADVANCED TECHNOLOGY CENTER (ATC) IS A COLLABORATIVE ECOSYSTEM TO DESIGN, BUILD, EDUCATE, DEMONSTRATE AND DEPLOY INNOVATIVE TECHNOLOGY PRODUCTS AND INTEGRATED ARCHITECTURAL SOLUTIONS FOR OUR CUSTOMERS, PARTNERS AND EMPLOYEES AROUND THE GLOBE. USING THE POWER OF THE ATC, WE HELP CUSTOMERS EXPLORE, EVALUATE, ARCHITECT AND IMPLEMENT NEW TECHNOLOGY, SO THEY CAN MAKE THE RIGHT TECHNOLOGY DECISIONS FASTER.

THE ATC ADVANTAGE MAKE The ATC offers 24/7 virtual access via the ATC Gateway, through which more than 2,000 WWT engineers can perform product demonstrations from anywhere around the world. Best-of-breed THE RIGHT testing tools to simulate any type of customer workload and ongoing investments in automation between physical and virtual environments give customers an agile testing platform. Couple this with industry-best experts across every enterprise technology and a perfected lab process, and DECISIONS the ATC delivers results in a fraction of the time it would take if a customer were to attempt the FASTER same testing on their own. ATC CAPABILITIES Tech Briefings, Workshops, Advisory Services, Integrated Product and Solution Demos, Labs, Our customers have used Product Testing and Benchmarking, Sandbox Environments, Proofs of Concept, Lab as a Service, the Advanced Technology Training, Implementation Center for: ATC ENGAGEMENT Product Comparisons ATC demos, sandboxes and training environments are offered on demand and can be Upgrades/Migrations accessed virtually. ATC proofs of concept (POCs) typically cut POC time by 75 percent due to multi-vendor testing platforms. With ATC Lab as a Service (LaaS), customers receive a Architecture Validation dedicated environment for ongoing testing without expensive on-site investments. Performance Testing Functionality Testing GET STARTED The ATC supports thousands of customer engagements per year with hundreds of pre-built capabilities, testing racks and OEM technologies. Contact your account manager to unleash the power of the ATC ecosystem.

10 | WORLD WIDE TECHNOLOGY INTEGRATED LAB SERVICES APPROACH

ATC USE CASES Overview of WWT Lab Services Engagement Models and Methodology

WWT’s approach to lab services focuses on the lifecycle of a lab engagement and organizes engagements based on the level of customization. For all levels of customization and across PERFORMANCE each type of use case, WWT applies a lab services methodology that produces results in a TESTING manner that is controlled, organized, focused, transparent and innovative.

ENGAGEMENT MODELS In order to make lab services engagements seamless and consistent, WWT focuses on three levels of customization. PRODUCT COMPARISONS ON DEMAND The on-demand environments in the ATC provide customers with first-hand exposure to technology in order to validate design and configuration options, demo standalone products and integrated solutions and perform hands-on training exercises. Sandboxes allow customer teams to configure, break, fix, test and explore the results of any design iteration or other changes. UPGRADES/ MIGRATIONS PROOF OF CONCEPT WWT provides Proof of Concept (POC) environments that enable customers to evaluate investments, upgrades or innovations and determine if they will positively affect the organization and achieve desired business objectives. POCs use infrastructure from the ATC’s pre-built environments as well as equipment from strategic partners and OEMs. ARCHITECTURE VALIDATION LAB AS A SERVICE WWT’s LaaS offering is typically employed to provide dedicated lab resources within the ATC, built to suit customer performance, security and access requirements. LaaS provides resources for rapid prototyping and provisioning of multi OEM topologies for evaluation, testing and POCs.

FUNCTIONALITY METHODOLOGY TESTING Lab engagements begin with technical discovery and the development of a Bill of Materials (BOM), High-Level Design (HLD) and test plan. This information is used to create a lab request, and an ATC project manager is assigned. The PM conducts a lab engagement kick-off meeting, which assigns tasks including scoping, the collection of important details and resource identification.

After all information and resources are in place, the lab build phase occurs, followed by execution of the test plan. Test results, reporting and documentation are then developed and presented to the customer.

BUSINESS VALUE ACCELERATOR | 11 SUPPLY CHAIN

SUPPLY CHAIN MANAGEMENT ISN’T JUST ABOUT TECHNOLOGY AND LOGISTICS—IT’S ALSO ABOUT INFORMATION. WWT HAS STRONG PARTNERSHIPS WITH ALL LEADING TECHNOLOGY OEMS AND CAN MOVE INFORMATION ALONG WITH PHYSICAL GOODS ON DEMAND, THUS DECREASING PRODUCT LEAD TIME AND INCREASING PREDICTABILITY.

ACCELERATE TECHNOLOGY DEPLOYMENT WITH WWT SUPPLY CHAIN SOLUTIONS Global Fast Facts WWT helps companies accelerate global technology deployment by creating effective supply • 14% top-line revenue in 2016 chain management processes that dramatically reduce the amount of time it takes to get the international business right IT products with the right configuration to the right place. WWT utilizes tight vendor and • Provide products and services in 60+ customer systems integration to make procurement as efficient as possible and offers custom countries stocking programs that allow technology equipment to be procured, held and shipped according to pre-determined schedules that maximize capital efficiency. • Serve 145 distinct global customers • Support global projects for many OVERVIEW OF WWT SUPPLY CHAIN CAPABILITY U.S.- based FORTUNE 500s Backed by a sophisticated supply chain management infrastructure, WWT offers a complete array of configuration, integration and advanced logistics. WWT has more than 2 million square feet of warehousing, distribution and integration space, globally, with the capacity to configure and integrate more than 35,000 systems per week, accelerating customers’ technology consumption and time to market.

From project-based fulfillment to global supply chain programs, WWT provides solutions that eliminate multiple orders and ship sets in favor of streamlined processes based on material forecasting and stocking programs. Customers can move equipment from the supply chain into WWT’s Global Integration Centers where configuration and integration services are performed ahead of custom-crating and staging systems for just-in-time delivery on-site.

12 | WORLD WIDE TECHNOLOGY GLOBAL INTEGRATION CENTERS

WWT’S INTEGRATION CENTERS ARE CLIMATE-CONTROLLED PRODUCTION ENVIRONMENTS WITH ADVANCED NETWORKING, SECURE REMOTE ACCESS, AND CERTIFIED PROCEDURES SPECIFICALLY DESIGNED FOR STAGING, KITTING AND CONFIGURING THE LATEST ADVANCED TECHNOLOGY SOLUTIONS. THEY ARE STAFFED WITH CERTIFIED ENGINEERS WITH LOGISTICAL AND TECHNICAL EXPERTISE TO HELP REDUCE THE RISK, COST AND COMPLEXITY OF IT DEPLOYMENTS.

INCREASE DEPLOYMENT SPEED AND REDUCE COSTS Our customers have used Skilled technology professionals operate more than 55,000 square feet of secure integration space with the capacity to simultaneously configure and integrate thousands of systems our Integration Centers to: per week. WWT rack integration solutions combine technology from leading manufacturers, Stage their entire data center including Cisco, Dell EMC, NetApp, HP, VMware, APC and many others. WWT provides technology infrastructure during controlled environments where tasks can be performed on equipment to help customers facility construction move from planning and designing a new or evolving technology to implementing it. We asset tag, test, burn in, cable, rack, configure and integrate multi-vendor solutions prior to delivery. The ability to pre-configure technology platforms and devices before shipment to Rack and stack components from site increases deployment speed and can reduce field engineering costs by 25 to 40 percent, multiple manufacturers into ready- increase order processing speed by 20 percent and reduce maintenance costs by 7 percent. to-deploy systems

Configure thousands of network, REDUCE RISK AND COMPLEXITY collaboration, security and end- WWT’s Integration Centers meet the highest industry standards for quality control, secure user devices supply chain services and inventory management. Work instructions for each customer engagement are documented in our quality system and electronically tracked on a per- asset basis. Individual components and integrated systems are fully tested prior to delivery, 50% INCREASE IN TECHNOLOGY lowering the risk of hardware failures in our customers’ production environments. DEPLOYMENT SPEED

ENHANCE PERFORMANCE AND VISIBILITY 35% DECREASE IN FIELD ENGINEERING COSTS Integration Center infrastructure offers customers a lab environment that is supported by a dedicated data center for proof-of-concept testing, centralized configuration management 20% INCREASE IN ORDER and remote solutions demonstrations. Using VPN access with streaming video, customers can observe the integration process in real time, with virtual hands-on access to allow remote PROCESSING SPEED configuration, testing and evaluation prior to on-site delivery. 7% DECREASE IN MAINTENANCE COSTS

BUSINESS VALUE ACCELERATOR | 13 WWT SECURITY

EVERY DAY CYBERSECURITY THREATS GROW MORE COMPLEX, AND SO DO THE TECHNOLOGIES USED TO COMBAT THEM. WITH ANOTHER MAJOR SECURITY BREACH IN THE NEWS EACH WEEK, IT IS MORE IMPORTANT THAN EVER THAT ADVANCED SECURITY MEASURES ARE BUILT INTO EVERY ASPECT OF AN ORGANIZATION’S IT INFRASTRUCTURE. WE HELP OUR CUSTOMERS PROTECT THEIR REPUTATIONS, BUSINESS ASSETS AND INTELLECTUAL PROPERTY BY ACCELERATING THE MATURITY OF THEIR SECURITY POSTURE.

ABOUT THE WWT SECURITY TRANSFORMATION SECURITY PRACTICE WWT approaches security transformation using every component of an enterprise security posture: security architecture, endpoint protection, next-generation firewall platform, identity and Our industry-certified security access management and enterprise segmentation. professionals include former CISOs, CIOs, security analysts, architects and engineers. SECURITY ARCHITECTURE Security Architecture is an integrated design showing the services and capabilities needed First we focus on understanding our to deliver security controls and reduce risk for an organization. Taking this type of wholistic customers’ use cases. Then, we test approach to security will help connect business goals and objectives to technical solutions scenarios in our Advanced providing more effective outcomes while aligning with overall enterprise architecture efforts. Technology Center (ATC) through which we can quickly replicate OUR CORE CAPABILITIES: customer environments. This process ensures customers receive validated, impartial advice, as well as Strategy Operations Solutions understand security solutions in the context of a broader enterprise Governance Readiness Segmentation architecture. Standards Effectiveness Endpoint Risk Management Threat Management NGFW/Platforms Compliance Identity Cloud

14 | WORLD WIDE TECHNOLOGY WE PROTECT OUR CUSTOMERS’ CRITICAL ASSETS WHILE ENABLING THEIR SECURITY OPERATIONS.

NGFW PLATFORM ENTERPRISE SEGMENTATION WWT transforms traditional firewall solutions While flat networks provide easy access to 60+ to more centrally managed and visible critical information, they also lack protection SECURITY PROOFS OF CONCEPT AND DEMOS ANNUALLY IN THE security platforms that can consistently for your systems and data. Enterprise WWT ADVANCED TECHNOLOGY protect against threats. Our goal is to segmentation helps address this weakness. CENTER streamline the design, implementation, It provides more protection for your management and evolution of NGFW enterprise once an attacker is inside and platform architecture to establish security matures your architecture to a higher level awareness, optimize defense capabilities, of cybersecurity capability. improve threat response, mitigate breaches 100+ and close compliance gaps. PARTNER ECOSYSTEM FOR OUR CORE CAPABILITIES: Strategic ENDLESS INTEGRATIONS roadmaps, reference architectures, solution OUR CORE CAPABILITIES: Cloud/Cloud design/selection, implementation services Access Security Broker (CASB), Encryption, Enterprise Segmentation, Intrusion Detection Systems (IDS), Intrusion Prevention Systems IDENTITY & ACCESS (IPS), Next-Gen Firewall (NGFW)/Platform, MANAGEMENT Threat/Sandbox WWT’s goal is to streamline authentication and access for better employee experience SECURING ENDPOINTS and greater control of organizational data and systems. Managing identities continues Despite all the effort and resources that to be a top priority for most organizations. organizations invest in traditional information Our Identity and Access Team helps simplify security approaches, they still fall prey to the complex, provide scalable architecture, cyber threats, or they find that they are strategic roadmaps, and implement unprepared to manage the rapidly blurring solutions that define access based on boundaries of the enterprise’s perimeter. security requirements of each resource and With the widespread acceptance of portable classification of data. devices, the old notion of a “moat” around a company’s perimeter is gone. The OUR CORE CAPABILITIES: Lifecycle endpoint is the new perimeter and the Management, Privilege Access, ISE/NAC, target of every attack. Authentication, SSO/MFA

OUR CORE CAPABILITIES: AV/NGAV, IR/ Forensics, Operational Management, DLP/ Encryption, Host FW/IPS, Browser Isolation

BUSINESS VALUE ACCELERATOR | 15 We are an outcome- driven design and development firm that help companies solve business problems by crafting solutions of meaningful impact.

WWT APPLICATION SERVICES Organizations choose COMPANIES KNOW THEY MUST EMBRACE DIGITAL, BUT TOO OFTEN THEY WWT to: START THE PROCESS AT THE END – WITH PRESCRIPTIVE TECHNOLOGY. WE Align stakeholders across business START WITH THE CUSTOMER. and IT Maximize their technology investments

We identify business needs - then design, develop, and integrate custom software solutions for Embrace industry change organizations across industries. Flexible methodologies and multi-disciplined delivery teams Build high-quality, maintainable promote intuitive experiences, unparalleled quality, regular analysis of metrics and iterative software product testing. Accelerate the delivery of existing products WE MAKE IDEAS Concept new ideas and bring them ALIGN. Leveraging tools such as ideation, our engagements begin with stakeholder alignment to market and a fundamental understanding of the unique challenges facing our customers, their competitive landscape and the barriers that are inhibiting success. Mitigate risk by prototyping emerging trends VISUALIZE. It’s not enough to have a great idea. Value creation requires bringing that idea to life by creating a vision of a compelling user experience, then designing, prototyping, and getting ready to develop it.

REALIZE. From custom mobile applications to the back-end services that support them, our disciplined agile methodologies ensure iterative business alignment and make scalable products that exceed user expectations.

The Outcomes We Achieve Transform the customer experience Accelerate software delivery Optimize innovation strategies Automate business processes Improve workforce productivity Enable system integrations Modernize legacy applications Actualize new revenue streams

16 | WORLD WIDE TECHNOLOGY AGILE TRANSFORMATION

WWT PROVIDES COACHING AND TRAINING AIMED AT IMPROVING ORGANIZATIONS’ ABILITY TO DEVELOP, TEST AND SUPPORT APPLICATION SOFTWARE.

Agile development helps organizations strengthen best practices related to the analysis and design of highly complex or business-critical applications. WWT offers Agile transformation projects for customer development teams that instruct on the application of Agile techniques and provide training on how to use Agile development methodology to support the delivery of projects.

AGILE TRAINING AND ASSESSMENT Agile training seeks to help organizations improve software development and delivery, beginning with an assessment of existing practices, such as team retrospectives and stand-ups. After the assessment, Agile trainers provide guidance to customer teams and staff on how to increase the value and benefits from these existing activities.

AGILE PRACTICES Organizations often benefit from the introduction of relevant practices such as Kanban, which promotes the completion of work in less time by limiting work in progress. Additionally, the practice of Pair Programming can be explored as a way to promote teamwork and enable all team members to have a better understanding of the entire overall software development effort.

AGILE ORGANIZATION Efforts to promote shared understanding of a team’s code base provide significant dividends, as customer team members can change between development teams without impacting a team’s ability to update code. This enables the periodic movement of team members between teams and projects, which can be highly motivating.

BUSINESS VALUE ACCELERATOR | 17 AMSTERDAM LONDON ST. LOUIS

CHENGDU TOKYO HONG KONG MEXICO CITY MUMBAI

SINGAPORE

CAMPINAS

GLOBAL BUSINESS SOLUTIONS

World Wide Technology has operations in the United States, Europe, Brazil, China, Singapore, Hong Kong, India, Japan, and Canada. With international sales representing approximately 10% Simplifying the of total revenue, WWT is able to fulfill product to many countries around the globe based on multiple sourcing and delivery models. complexities of

WWT maintains more than two million square feet of distribution space around the globe. Each global supply chain hub is designed to allow WWT to reduce OEM lead times by placing product closer to the end customer. Each global hub is set up to serve specific geographies. management

To meet customer needs and ensure product integrity, WWT manages complex international supply chains coordinating multi-vendor global enterprises. Whether it is high volume product order, kitting from suppliers on different continents, or the integration of multiple legacy supply chains, our team pulls it all together for some of the largest manufacturers and technology integrators in the world.

WWT MANAGED PARTNER MANAGED CUSTOMER MANAGED

EXPORT MODEL LOCALLY SOURCED US/EU/SG SOURCED US SOURCED

COVERAGE 40 countries: EU (28), Canada, 37 countries: EU (28), 8 countries: Malaysia, 196 countries: WWT can ship Australia, Switzerland, Norway, Singapore, China, Hong Macau, Taiwan, Vietnam, to most countries (some Singapore, Brazil, China, Hong Kong, Brazil, India, Japan, Indonesia, Philippines, country/product exceptions) Kong, India, Japan, Mexico, Mexico, Australia, Canada Thailand, South Africa South Korea

SOURCING WWT sources in the US and WWT sources locally (if the WWT sources in the US/EU/ WWT sources in the US/EU/ exports product(s) are available in SG and WWT exports SG and WWT exports country)

IMPORTER OF WWT is the importer and WWT manages entire Partner is the importer Customer is the importer RECORD manages entire process process through delivery and manages the customs and manages the customs through delivery clearance process clearance process

SUPPORTED USD ($), GBP (£), EUR (€), CAD USD ($), GBP (£), EUR (€), WWT sells to Partner in USD USD ($) CURRENCIES ($), BRL (R$), RMB (¥), SGD (S$), BRL (R$), RMB (¥), SGD (S$), ($). Partner sells to end user HKD (HK$), INR (₹), MXN ($), HKD (HK$), INR (₹), MXN ($), in local currency AUD ($), KRW (₩) AUD ($), and CAD ($)

18 | WORLD WIDE TECHNOLOGY WEAVING ATC CONNECT DIGITAL AND When we created our ATC Connect mobile app, we wanted to increase customer and partner engagement with the WWT Advanced Technology Center (ATC) ecosystem. Specifically, we IN-PERSON wanted customers and partners to regularly interact with the ATC Portal, the technology center’s virtual gateway that allows users to access more than 1,000 ATC capabilities on demand from INTERACTIONS anywhere in the world.

TO DEEPEN As we began envisioning the app, we kept returning to our most engaging in-person customer THE experience: our executive briefings, or EBCs. We determined EBCs would be the perfect entry CUSTOMER point for adoption of ATC Connect. EXPERIENCE DIGITIZE THE BUSINESS PROCESS To digitize the EBC experience, we first had to digitize backend manual business processes. EBC planners were coordinating with account managers via email and phone, managing paper agendas and updating key systems like Salesforce.com. A custom application could allow us to Download ATC Connect to scale and optimize this process as well as open the door to gather analytics related to the view our lab capabilities. interests of our customers and partners.

INITIATED THROUGH IDEATION; DELIVERED THROUGH AGILE We began by facilitating interactive brainstorming sessions that included members of WWT’s executive, marketing and technology teams and developers from WWT Asynchrony Labs. Having these perspectives in one room allowed us to uncover new ways to improve the customer experience while maintaining an understanding of what was possible in the given timeframe.

A team across lines of business and technology domains organized to deliver value through short development iterations, focused on items identified as having the highest priority while multiple product teams worked toward a shared vision.

ENABLING A SIMPLE USER EXPERIENCE THROUGH COMPLEX INTEGRATIONS Achieving a simple, engaging mobile experience required significant back-end system integration and development of a complementary EBC planning application. Integrations included Salesforce.com APIs for accounts, contacts and campaigns, corporate security architecture, identity management and WordPress. Unifying the data sets across these systems allowed for secure yet simple registration, login and content personalization. We worked seamlessly with each of these systems and collaborated with required teams to create a scalable, reliable, highly integrated and automated process that met line-of-business demands.

BUSINESS VALUE ACCELERATOR | 19 DELIVERING BUSINESS AND TECHNOLOGY OUTCOMES

CUSTOMER ANALYTICS SECURITY CLOUD WORKFORCE EXPERIENCE & IOT TRANSFORMATION SERVICES PRODUCTIVITY OUTCOMES

ENTERPRISE CHIEF DIGITAL CHIEF TECHNOLOGY ADVISORS APP DEV ARCHITECTURE & DEVOPS ADVISORS SEGMENTATION

SECURITY

COLLABORATION DATA & AI HYBRID CLOUD

NETWORK STORAGE COMPUTE TECHNOLOGY

INFRASTRUCTURE MODERNIZATION & AUTOMATION

Capabilities Overview WORLD WIDE TECHNOLOGY BUSINESS VALUE ACCELERATOR