ANNUAL REPORT 2015 VISION To be the acknowledged authority and advocate for quality of life and aging issues for the Peninsula Community.

content 04 History of PAA 06 Area Overview 08 Our People 10 Leadership 12 Donor Spotlight MISSION 14 Stewardship 16 CEO’s Report To support the independence and quality of life of Peninsula residents primarily 60 and over by advocating, arranging or providing vital human services. PAA Board of Directors initiated First meeting of Board of Directors Strategic Planning Process. Also was convened on October 15, received a $103.000 grant from 1974. Peninsula Agency on Williamsburg Health Foundation Aging,Inc. began operations in which help create the SHARP November with a core mission of program. supporting the independence of seniors in the community. SOS program established with a $125,00 grant from the Bernadine Franciscan Sisters Foundation. Moved into the current PAA recognized as the office space in Newport Outstanding Senior Organization News at 739 Thimble by Bon Secours . Shoals Blvd. Suite 1006.

PAA is a founding partner with the Eastern Care Transitions partnership. Celebrated our PAA assumes operational 20th Anniversary. responsibilities for RIDES program in Williamsburg.

1974 1987 1994 1999 2004 2013

1981 1991 2001 2006 2014

Automated our client database and established the PAA Endowment Foundation. PAA selected by the Department for Aging and Rehabilitative Services as one of three Virginia “No Wrong Door” pilot sites. Received $400,000 in General Assembly Funds for 4 Area Agency on Aging Case Management Pilot project. This Senior Services Coalition funding has continued for 24 of Williamsburg merged years with PAA. with PAA. Celebrated our 40th year of service.

First Community Forum on Aging hosted at Christopher Newport University. 4 CELEBRATE Programs and Services James City County • Home Delivered Meals • Adult Day Care Respite • Advance Care Planning • Care Coordination • Caregiver Support Services • Disability Resource Center • Elder Abuse Prevention Program • Care Transitions Intervention • Energy & Emergency Assistance • In-Home Personal Care Services • Non-emergency Medical Transportation • Health Management & Wellness Services • Newport News • Information and Assistance • Hampton • Workforce Development • Congregate Dining Program • York County • Poquoson • Williamsburg • James City County

6 MEETING NEEDS 8 OUR PEOPLE Advisory Council The Peninsula Agency on Aging Advisory Council carries out advisory functions that furthers the agency’s mission of developing and coordinating community-based systems of services for all older persons in our LEADERSHIP community. The Peninsula Agency on Aging is directed “by leaders in the community who have the respect, capacity and authority necessary to convene all interested persons, access needs, design solutions, Newport News Williamsburg track overall success, stimulate change and plan community responses for the present and for the Chair: Rick Jackson, Riverside Center for Excellence Chair: Carol Wilson, Riverside Health System future” in Aging and Lifelong Health Vice Chair: Rick Jackson, Riverside Center for Excellence Vice Chairman: Jerry Dodson in Aging and Lifelong Health Board of Directors Secretary: Jenny Inker, Virginia Commonwealth University Chairman: Jerome A. Provenzano, M.D. (York County Representative) Secretary: Catharine Yusuf, Newport News Parks & Rec Vice Chairman: Celestine W. Carter, MA (Hampton Representative) Immediate Past Chairman: Sharron Cornelius Secretary-Treasurer: Ann B. Wilson, MBA (Newport News Representative) Members Members of the Board Sandra Ashberry, Poquoson Dining Center Members Kyle R. Allen, DO (Riverside Health System Representative) Hollie Bradley, Home Instead Senior Care Abbitt Woodall, Housing Partnerships Nakia L. Cook (Hampton Representative) Amy Fiedor, The Lounge-JCC Recreation Center Sid H. Credle, PhD (At-Large Representative) Teresa Carter, Newport News Dept. of Human Services Patricia D. Green, MEd (Poquoson Representative) Traci-Dale Crawford, City of Poquoson Barbara Watson, Community Services, James City County G. Richard Jackson, MPA CSA (Advisory Council Chairman) Glenn Farrish, Office of Human Affairs Benjamin Goldberg, Williamsburg Regional Library Susan I. Jean, Attorney-at-Law (At-Large Representative) Bill Mann, Olde Towne Medical and Dental Center Susan L. Jennaro, BA (Williamsburg Representative) Leigh Fenigsohn Theodore Juraschek, MBA (James City County Representative) Lynne Finding, LINK of Hampton Roads Bill Massey, Peninsula Agency on Aging William S. Massey, BA (Ex Officio) Pat Gorman, City of Newport News Bobby Horne, AARP Community Coordinator Doris Mosocco, CHCE RN BSN MHA (Riverside Health System Representative) Carolyn Ashley, Sentara Williamsburg Regional Medical Center Mary Stewart, MA (Newport News Representative) Andrea Harley, Foodbank of the VA Peninsula Zelma Holland, Hampton Senior Center Carolyn Yowell, Respite Care WUMC Clarice Jackson, City of Hampton Charles Martino, Riverside Health System Endowment Board of Directors Sandra Karam, Sentara Careplex Chris Bowman, Eastern State Hospital The Peninsula Agency on Aging Endowment Foundation was established in 2001 by a resolution of the Denise Kirschbaum, Adult Protective Services, James City County Board of Directors of the Peninsula Agency on Aging, Inc. (PAA). Separately incorporated, the Endowment Lanette Kelly, Virginia Cooperative Extension Foundation is an independent 501(c)3 charitable organization dedicated to funding programs that support Econyes Lowe, Clark Dining Center Ed Golden, Comfort Keepers the dignity and independence of the elderly. Erica Nance, What a Blessing Senior Transportation Janet Gonzalez Joan Bender President: Martha S. Tennille, PhD Rev. Isaac Parker, Historic Triangle Dining Program Vice President: James W. Funk Ronny Payne, York Dining Center Ken Drees, Housing and Community Services, York County Secretary-Treasurer: Robert W. Spencer, Esq. Linda Roberts, Hampton Department of Social Services Kendall Ferguson, York-Poquoson Social Services Members of the Board Jason Samuels, Foster Grandparents Program Lisa Wornom-Zahralddin, Peninsula Worklink Deborah Kratter Pearl Snow, Denbigh Senior Center Dan Longo, Colonial Behavioral Health William S. Massey Matt Luther, Virginia Department of Aging & Rehabilitative Services Loye Spencer Barbara Stewart, Hampton Department of Social Services Lynn Trudeau, The Peter Walentisch, Human & Social Services, Sabrian Walker, James City County City of Williamsburg Peninsula Agency on Aging Executive Leadership Team Kim Weitzenhofer, Riverside Health System Rita Smith, Williamsburg Area Faith in Action Chief Executive Officer: William S. Massey Sharon Gibson-Ellis, United Way of Greater Williamsburg Chief Financial Officer: Tiffany L. Speas Chief Administrative Officer: Dee Klapperich Ted Juraschek Director of Community Services: Gerald Patesel Director of Care Coordination: Sharon Brandau Director, Aging & Disability Resource Center: Diane Hartley 10 Foundations Major Donors Friends $2,500+ $100-$500 AARP Foundation Alzheimer’s Association Ms. Nancy Hayes Ms. Kathleen Adams Angel Care Private Duty Nursing Ms. Alverita Mack Ms. Kathy Ames Bernadine Franciscan Sisters Foundation Mr. Lloyd C. Noland Mr. Tod Allen Bruton Parish Church Dr. Martha S. Tenille Ms. Frances Barber Catholic Charities Ms. Elizabeth Williams Ms. Andrea Berndt Riverside Center for Excellence in Aging & Ms. Carol Coalston Lifelong Health Mr. Richard Dawson Colonial Heritage Community Foundation Supporter Ms. Shirley Edwards Hampton Delta Foundation $500-$2,499 Ms. Shirley Hatten Janus Foundation Ms. Judy Hutchinson JP Yancey Foundation Mr. Alan Altschuler Ms. Susan Jennaro Mary Hines Charitable Foundation Ms. Sharon Brandau Ms. Evelyn Jones McCormick Foundation Ms. Celestine W. Carter Mr. Alphonso Keene MOW Association Mr. Jerry Dodson Mr. William Massey National Association of Nutrition Mr. V. Amsell Hawkins Mr. Edward Miller and Aging Service Mr. Louis Kopp Mr. Gerald Patesel Peninsula Community Foundation Mr. D. Wayne Moore Ms. Nancy Shrout RMS Foundation Mr. William Ouzts Ms. Tiffany & Raymond Speas Rotary Club of Williamsburg Foundation Ms. Ann Wilson Ms. Mary Martha Steward Sentara Health Foundation Mr. & Mrs. Mary & Tony Sweany Silicone Valley Community Foundation Titmus Foundation In Memory United Way Central Maryland United Way Greater Atlanta Lucy Ambrose United Way Kansas In Memory of Carolyn Hawkins United Way of Greater Williamsburg Carl Lewis Manning United Way of Greater Atlanta Estate of Teri Song United Way of South Hampton Roads GENEROSITY United Way of the National Capital Area Community Supporters Well Point Foundation Williamsburg Community Foundation 1st Advantage Federal Credit Union Colonial Harbor Insight Enterprises, Inc. Williamsburg Health Foundation 1st United Methodist Church Cox Communications James City County 5 Star Quality Care Daily Press Jamestown Presbyterian Women of Church AARP Denbigh Kiwanis Club Jr. Woman’s Club of Hampton Agape Home Care Dominion Junior Women’s Club of Hilton Village Angel Care Private Duty Nursing Eastern State Hospital Saint Martin Episcopal Church Anheuser-Busch Ferguson Enterprises, Inc. The Pavilion- Williamsburg Apple White Garden Club First Presbyterian Third Baptist Church Banfield Pet Hospital First United Methodist Church Thomas Nelson Community College-Historic Beef O’Brady’s Food Lion of Hampton Triangle Campus Bionetics Corp. Charitable Trust Friendship Baptist Church Towne Bank Bon Secours Mary Immaculate Hospital George’s Realty Towne Insurance BrightStar George Washington State University Trinity Evangelical Lutheran Church Brookdale Williamsburg Grafton High School UNO Chicago Grill Brown & Brown Greater Faith Church WalMart Bucktrout Funeral Home Greater Works Ministries Williamsburg Area Faith Communities Canon Virginia Inc Greenfield of Williamsburg Williamsburg Area Transit Authority Casey Auto Group Hampton Baptist Church Williamsburg Community Chapel Chesapeake Retirement Hancock Vein Surgical Williamsburg Faith in Action Funding Source Expenditures Cinema Cafe Harvey Lindsay Commercial Real Estate Williamsburg Landing Federal $1,479,849 Senior Support Services $2,333,794 City of Hampton Hindenwood Presbyterian Church Williamsburg Regional Library Program Revenue $2,098,482 Senior Nutrition Services $1,058,485 City of Newport News Home Care Assistance Williamsburg United Methodist Church State $883,751 Senior Transportation Services $637,757 City of Poquoson Home Instead Yellow Cab of the Peninsula Grants $356,576 Administration & Non-Program $358,787 City of Williamsburg Home Sweet Home Care York County In-Kind $181,097 In-Kind $181,097 Clement & Whetley Law Offices Hope In Home Care LLC Local Governments $161,351 Other Programs for Seniors $237,999 Colonial Auto Enthusiasts Hope Medical Institute Public Contributions $56,786 Total Expenditures $4,807,919 Total Revenue $5,217,892 12 Peninsula Agency on Aging continues to 2014 was a landmark year as the Peninsula Agency on Aging (PAA) celebrated its 40th year of service to seniors operate in a position of strength and stability, and family caregivers on the Virginia Peninsula, but there was no time to rest on our laurels! During 2015 we worked to CEO with 92% of expenses being program related. develop new collaborations and programs as we continued to expand new initiatives like the Community-based Care Transitions Program (CCTP).

As part of the Eastern Virginia Care Transitions Partnership (EVCTP), 14,212 PAA was recognized by CMS as one of the top performing Community- 149,685 19,628 Home Delivered Senior Dining based Care Transitions Programs (CCTP) in the nation. The success of One-Way this initiative has opened doors of opportunity with new partners like Meals Served Center Meals William Massey, on Aging CEO Peninsula Agency Rides Provided Managed Care Organizations (MCOs). PAA continues to partner with EVCTP to provide long term supports and services that enable health care providers to maintain successful clinical outcomes when patients return to their homes and communities. It is well documented that social 10,563 determinants are a key element for improving population health and PAA, along with EVCTP, are helping healthcare providers bridge the Volunteer gap between hospital and home. 1,552 Miles Driven 26,043 Volunteers Volunteer One service that helps fill transportation gaps is the paratransit PAA/ RIDES Program, serving the Greater Williamsburg area. The RIDES Hours program continued to perform well during 2015 and has played a 10,298 leadership role in developing a one call system for paratransit in the Williamsburg area. The One Call initiative includes PAA/RIDES, 115 Williamsburg Area Transit Authority (WATA) and Williamsburg Faith in Seniors Hours of Action (FIA) among others. Legal Assistance Served Another innovative program, the Advance Care Planning Coalition 5,146 of Eastern Virginia (ACPCEVA), continued its efforts to educate health 3,802 Care Transitions care professionals and lay-persons about the importance of being in Adult Day charge of one’s health care by having an advance directive included Clients Served in electronic health records. This area agency on aging, health system Care Hours partnership is a model worthy of replication across Virginia and the nation. 21,725 PAA’s Aging and Disability Resource Center (ADRC) based in Greater In-Home Williamsburg strengthened its presence in the community during Care Hours 2015. In addition to linking individuals with services, the ADRC has 10, 879 helped increase awareness of PAA as a resource for seniors and family Publications caregivers in Williamsburg. Distributed 510 With guidance and support from the Board of Directors, PAA has been able to achieve much in 2015. We are well positioned for 2016 and Emergency anticipate continued innovation and growth as we provide services Assistance and support to the communities we serve. With your continued support Contacts we can achieve great things and continue to transform challenges into opportunities that ensure senior will be able to age in a place of their choosing.

William Massey STEWARDSHIP Peninsula Agency on Aging CEO